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Resolution 2019-30861 • RESOLUTION NO. 2019-30861 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE WRITTEN RECOMMENDATION OF THE CITY MANAGER (AS SET FORTH IN THE CITY COMMISSION MEMORANDUM ACCOMPANYING THIS RESOLUTION) AND WAIVING, BY 5/7THS VOTE, THE FORMAL COMPETITIVE BIDDING REQUIREMENT, FINDING SUCH WAIVER TO BE IN THE BEST INTEREST OF THE CITY, AND APPROVING, IN SUBSTANTIAL FORM, AMENDMENT NO. 2 TO THE AGREEMENT BETWEEN THE CITY AND T2 SYSTEMS CANADA, INC (T2 SYSTEMS) FORMERLY KNOWN AS DIGITAL PAYMENT TECHNOLOGIES CORP. (DPT), FOR PARKING PRODUCTS AND ASSOCIATED INSTALLATION AND MAINTENANCE SERVICES; SAID AMENDMENT EXTENDING THE TERM OF THE AGREEMENT AND THE WARRANTY COVERAGE FOR AN ADDITIONAL THREE (3) YEAR PERIOD, COMMENCING ON AUGUST 11, 2019, WITH AN ADDITIONAL RENEWAL OPTION OF TWO (2) YEARS BASED UPON THE ESTABLISHED RATES UNDER THE AGREEMENT; AND FURTHER AUTHORIZING THE CITY MANAGER TO EXECUTE THE FINAL AGREEMENT. WHEREAS, on April 11, 2012, the Mayor and City Commission adopted Resolution No. 2012-27891, authorizing the Mayor and City Clerk to execute an agreement with Digital Payment Technologies Corporation (DTP), upon completion of successful negotiations by the Administration, pursuant to Request for Proposals (RFP) No. 46-10/11 for the purchase and installation of new multi-space pay stations for the City's on-street and off-street parking locations; and WHEREAS, on August 10, 2012, the City and DPT executed an agreement pursuant to the RFP (the "Agreement"); and WHEREAS, the initial term of the Agreement was for a period of two (2) years, which could be extended for a further period by the parties in writing, subject to the sole discretion and approval of the City; and WHEREAS, the Agreement further provided the City with an initial two (2) year manufacturer's warranty, with the option of extending the warranty coverage for the pay stations for an additional five (5) years; and WHEREAS, the initial term expired on August 9, 2014 and the term, including the extended warranty coverage, were extended for an additional two (2) years, with a new expiration of August 9, 2016; and WHEREAS, on January 1, 2015, DPT was purchased by T2 Systems Canada Inc., a Canadian corporation ("T2 Systems"), and DPT's corporate name was changed to T2 Systems; and WHEREAS, on June 8, 2016, the Mayor and City Commission adopted Resolution No. 2016-29423, approving and authorizing the City Manager to execute Amendment No. 1 to the Agreement, extending the warranty coverage and further extending the term of the Agreement for an additional three years, expiring on August 10, 2019; and WHEREAS, the scope of the Agreement related to the purchase of new multi- space pay stations is complete and the contractor is currently only providing extended maintenance and support to the existing equipment and real-time connectivity services and access to reporting software; and WHEREAS, T2 Systems, a global leader in parking technology, offers high quality and reliable proprietary hardware and software products, consisting of their Digital Luke II pay stations, BOSS software, and Digital Iris management system; and WHEREAS, the Digital Luke II BOSS software, and Digital Iris management system used by the City are exclusive and proprietary of T2 Systems and may only be supported by T2 Systems; and WHEREAS, the City currently operates 743 Luke II Pay stations; and WHEREAS, the useful life of parking pay stations is up to 15 years and since these were installed at the end of 2012, they still have a remaining useful life of up to eight (8) years; and WHEREAS, seeking competitive bidding for this service would require the complete replacement of all the pay stations which represented a substantial capital investment; and WHEREAS, the City Manager recommends waiving by 517th vote, the formal competitive bidding requirement, finding such waiver to be in the City's best interest, in order to take advantage of the full useful life of the parking pay stations, to receive connectivity and support services at the same rates, terms and conditions of the current agreement; and WHEREAS, the Administration recommends and approves in substantial form, Amendment No. 2 to the Agreement, incorporated herein by reference and attached to this Resolution as Exhibit "1", said amendment extending the current agreement with T2 Systems for an additional three (3) years, with a two (2) year renewal option. NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the written recommendation of the City Manager (as set forth in the City Commission Memorandum accompanying this Resolution) and waive, by 5/7ths vote, the formal competitive bidding requirements, finding such waiver to be in the City's best interest, and approve, in substantial form, Amendment No. 2 to the Agreement between the City and T2 Systems Canada, Inc (T2 Systems), formerly known as Digital Payment Technologies Corp. (DPT), for parking products and associated installation and maintenance services; said amendment extending the term of the Agreement and the warranty coverage for an additional three (3) year period, commencing on August 11, 2019, with an additional renewal option of two (2) years based upon the established rates under the Agreement; and further authorize the City Manager to execute the final Amendment. • PASSED and ADOPTED this 's day of 71.4h-e 2019. 41/0V , Dan Gelber, Mayor ATTEST: / 4 3,,,, ,,,,,,,,,, Rafael E. Granado, City Clerk %%%%%% ,, INCORP ORATED. ry Cy'2 • APPROVED AS TO FORM & LANGUAGE f:\ping\$man\rar\agreement\t2 waiver reso.doc & FOR EXECUTION . , Q1QS- 5 (A9 [141 141 City Attorney ""r Date Exhibit "1" AMENDMENT NO. 2 TO AGREEMENT FOR PARKING PRODUCTS AND ASSOCIATED INSTALLATION AND MAINTENANCE SERVICES This Amendment No. 2 (the "Amendment") to the Agreement for parking products and associated installation and maintenance services, dated August 10, 2012 (the "Agreement") is made and entered into this day of 2019, by and between the CITY OF MIAMI BEACH, a municipal corporation organized and existing under the laws of the State of Florida (hereinafter referred to as the "City") and T2 SYSTEMS CANADA, INC. a Canadian corporation, authorized to do business in the state of Florida (T2 Systems) formerly known as Digitals yment Technologies Corp., a Canadian corporation (DPT), and hereby amend theAgreement as follows: 40,- RECITALS "" HAY l,* : WHEREAS, on April 11, 2012, the:Mayor and City Commission adopted Resolution No. 2012-27891, authorizinglthe Mayor and CityNick to execute an agreement with Digital Payment Technologies Corporation (DTP),4upon completion of successful negotiations by the Administration,stpursuant P.Pro to Request for'4posals (RFP) No. 46-10/11 for the purchase and inallation of>n�ew'multi-space pay stations for the City's on-street and off-street parking locations; and WHEREAS, on August 10, 0152, the city and DPT executed an agreement pursuant to the RFP.(the` $Agreement ); and •'f 0000 AAW WHEREAS,$Jthe..initial term of the Agreement was-for a period of two (2) years, which could be extended�for a further period by the parties in writing, subject to the sole discretion and-approval ofjthe City,ands • WHEREAS, the initial erm..expiredro:n August 9, 2014 and the term, including the extended warranty coverage, were extended for an additional two (2) years, with a new expiration of August 9, 2016 and WHEREAS, on Janua.ry. 1, 2015, DPT was purchased by T2 Systems Canada Inc., a Canadian corporation;("T2 Systems") and DPT's corporate name was changed to T2 Systems and; ands ' WHEREAS, on June 8, 2016, the Mayor and City Commission adopted Resolution No. 2016-29423, approving and authorizing the City Manager to execute Amendment No. 1 to the Agreement, extending the warranty coverage, based upon the current rates set forth in the Agreement, and further extending the term of the Agreement for an additional three years, commencing on August 11, 2016 and expiring on August 10, 2019, coterminous with the extended warranty term (the Agreement and Amendment No. 1 shall be collectively referred to herein as the "Agreement"); and Exhibit "1" WHEREAS, on 2019, the Mayor and City Commission adopted Resolution No. 2019- , approving and authorizing the City Manager to execute Amendment No. 2, extending the warranty coverage, based upon the current rates set forth in the Agreement, and further extending the term of the Agreement for an additional three (3) year period, commencing on August 11, 2019, with an additional renewal option of two (2) years. NOW, THEREFORE, for and in consideration of the conditions and covenants hereinafter contained and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows: 1. ABOVE RECITALS. 0,164.. The above recitals are true and correct anare. incorporated herein as part of this Amendment. ., 2. MODIFICATIONS. 44, The Agreement is hereby modified"`as:follows: : A. The Term of the Agreement, includingo-the eXtended warranty coverage, is hereby extended for ay:t free (3) year period, commencing on August 11, 2019, with an additional.renewal,option, att he discretion of the City Manager, of two (2) years. gig,„ .A B. Exhibit "A” of tf e Agreement entitledProducts and Services Price List" is hereby deleted in fits entirety,•and ,replacd with the revised Exhibit A-2, attached f`, e 741 y "°< 3. RATIFICATION. =4,4,4?- rr aFY, R �.. is Except'as amended herein, all°4 other$terms and conditions of the Agreement shall remain unchanged and> in full force and effect. In the event there is a conflict between the provisions offs Amendment and the Agreement, the provisions of th s Ar:,nendment shall govern IN WITNESS WHEREOF, the City and T2 Systems have caused this Amendment to be' xecuted their respective and duly authorized officers the day and year first hereinabovewritten , CITY OF MIAMI BEACH `FLORIDA T2 SYSTEMS CANADA, INC. Jimmy L. Morales, City Manager Signature Print Name Title Exhibit "1" Attest: Rafael E. Granado, City Clerk Witness/Signature Date Print Name , Date `` F:IPINGI$MANIRARIAgreement1T2Amend2-AMEND.docx . `> l ,..filkr.,...:.!: } $.., va.„...,::;:r...;4?... e —,...:1,..v. i "..-:&41,t- { • c y• r ' 'fir 4} - • Ir ''4:1''''`i.,} ,th, 1, .4,0' EXHIBIT A-2 PRODUCTS AND SERVICES PRICE UST Pricing for new Products &Services offered by T2 Systems, Inc.to the City of Miami Beach shall be based on the Manufacturer Suggested Retail Price (MSPR) at the time of the procurement and shall include all fees necessary to deliver, complete, and invoice each transaction. At the time of invoice, T2 shall provide, with its invoice, the MSRP for the products and services less applicable discount. The discount level provided to the City of Miami Beach will be 55%for the term of this agreement —this discount level will be taken from the MSRP of the products and services being procured. Shipping and handling costs are not subject to discount.The pricing for Digital IRIS Services listed below are net costs to the City of Miami Beach and are not subject to the discounts noted above. DIGITAL IRIS Services Iris Core (Real Time CC Processing, Alerts, Reports) $25.00 Digital Connect unlimited transactions $20.00 Value Card Processing $5.00 Customer branded mag-stripe card authorization Coupons $5.00 Extend-By-Phone $5.00 + $0.25 per add-time transaction (payable by parker) Verrus Pay by Phone Integration $5.00 Parkmobile Pay by Phone Integration $5.00 Digital API (Read)* $5.00 Digital API (Write)* $5.00 *Digital API Read and Write are required for integrations with third party systems. Digital API (Read) pulls information from the Digital Iris system which customers can then inject into their own systems and Digital API (Write) pushes information into the Digital Iris system. For example,to use the Verrus Pay by Phone Integration and enforce via stall report, a customer would select the following Digital Iris Services: • Digital Iris Core • Verrus Integration For the same application, but with the ability enforce via a T2 handheld device/application, a customer would select the above-mentioned services as well as Digital API (Read), which would allow stall data to be pulled from Digital Iris into the handheld device. To use Parkmobile in place of Verrus, Parkmobile Integration would be selected. Extended Warranty Pricing Annual Extended Full Hardware and Software Warranty (per pay station) $ 475.00 Details of T2's Warranty and Extended Warranty coverage may be found in Exhibit C of the Agreement. A summary of this warranty coverage is as follows: • The City will contact T2 by telephone for all supported related services. T2's telephone support will be available 24 hours / 7 days a week with response timelines as outlined in Exhibit C of the Agreement. • Warranty includes advanced hardware replacement provided for parts not functioning properly. • Warranty includes software updates at no charge. • As per the RFP requirements, the City will be responsible for all on-site Level 1 related service. level 1 related services are documented in T2's troubleshooting and maintenances manual and include: o Responding to jams (Coin, Bill, Printer) o Coin and bill collections o Replenishment (Paper) o Uploading configurations o Preventative maintenance as outlined in T2's Maintenance Manual schedules o Hardware troubleshooting (trying known good parts) o Break Fix (part swaps) Training One Day onsite manufacturer training (not including travel expenses) $2,500 Each Additional Day onsite manufacturer training(not including travel expenses) $750 Training, if requested,will take place at a designated City facility to provide City employees with expertise in the maintenance and repair of their product, including, but not limited to installation, maintenance, troubleshooting repairs, operations-programming, inventory, and collections. Resolutions - R7 E MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: June 5, 2019 SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE WRITTEN RECOMMENDATION OF THE CITY MANAGER (AS SET FORTH IN THE CITY COMMISSION MEMORANDUM ACCOMPANYING THIS RESOLUTION) AND WAIVING, BY 5/7TH VOTE, THE FORMAL COMPETITIVE BIDDING REQUIREMENT, FINDING SUCH WAIVER TO BE IN THE BEST INTEREST OF THE CITY, AND APPROVING, IN SUBSTANTIAL FORM, AMENDMENT NO. 2 TO THE AGREEMENT BETWEEN THE CITY AND T2 SYSTEMS CANADA, INC (T2 SYSTEMS) FORMERLY KNOWN AS DIGITAL PAYMENT TECHNOLOGIES CORP. (DPT), FOR PARKING PRODUCTS AND ASSOCIATED INSTALLATION AND MAINTENANCE SERVICES; SAID AMENDMENT EXTENDING THE TERM OF THE AGREEMENT AND THE WARRANTY COVERAGE FOR AN ADDITIONAL THREE (3) YEAR PERIOD, COMMENCING ON AUGUST 11, 2019, WITH AN ADDITIONAL RENEWAL OPTION OF TWO (2) YEARS BASED UPON THE ESTABLISHED RATES UNDER THE AGREEMENT;AND FURTHER AUTHORIZING THE CITY MANAGER TO EXECUTE THE FINAL AGREEMENT. RECOMMENDATION The City Manager recommends that the Mayor and City Commission waive the formal competitive bidding requirement, by a 5/7ths vote, as permitted under Section 2-367(e) of the City Code, as being in the best interest of the City. ANALYSIS On April 11, 2012, the Mayor and City Commission adopted Resolution No. 2012-27891, authorizing the Mayor and City Clerk to execute an agreement with Digital Payment Technologies Corporation (DTP), upon completion of successful negotiations by the Administration, pursuant to Request for Proposals (RFP) No. 46-10/11 for the purchase and installation of new multi-space pay stations for the City's on-street and off-street parking locations. On August 10, 2012, the City and DPT executed an agreement pursuant to the RFP (the Page 720 of 868 "Agreement"). The initial term of the Agreement was for a period of two (2)years, which could be extended for a further period by the parties in writing, subject to the sole discretion and approval of the City. The Agreement further provided the City with an initial two (2) year manufacturer's warranty, with the option of extending the warranty coverage for the pay stations for an additional five (5)years. The initial term expired on August 9, 2014 and the term, including the extended warranty coverage, were extended for an additional two (2) years, with a new expiration of August 9, 2016. On January 1, 2015, DPT was purchased by T2 Systems Canada Inc., a Canadian corporation ("T2 Systems"), and DPT's corporate name was changed to T2 Systems. On June 8, 2016, the Mayor and City Commission adopted Resolution No. 2016-29423, approving and authorizing the City Manager to execute Amendment No. 1 to the Agreement, extending the warranty coverage and further extending the term of the Agreement for an additional three years, expiring on August 10, 2019. The scope of the Agreement related to the purchase of new multi-space pay stations is complete and the contractor is currently only providing extended maintenance and support to the existing equipment and real-time connectivity services and access to reporting software. T2 Systems, a global leader in parking technology, offers high quality and reliable proprietary hardware and software products, consisting of their Digital Luke II pay stations, BOSS software, and Digital Iris management system. The Digital Luke II BOSS software, and Digital Iris management system used by the City are exclusive and proprietary of T2 Systems and may only be supported by T2 Systems. The City currently operates 743 Luke II Pay stations. The useful life of parking pay stations is up to 15 years. Since these were installed at the end of 2012, they still have a remaining useful life of eight (8) years. Seeking competitive bidding for this service would require the complete replacement of all the pay stations which represented a substantial capital investment. In order to take advantage of the full useful life of the parking pay stations, it is in the City's best interest to extend the current agreement with T2 Systems for an additional three (3) year, with a two (2) year renewal option, to receive connectivity and support services at the same rates, terms and conditions of the current agreement. CONCLUSION The City Manager recommends approving the resolution, and waiving by 517th vote, the formal competitive bidding requirement, finding such waiver to be in the best interest of the City, and approving, in substantial form, Amendment No. 2 to the Agreement between the City and T2 Systems Canada, Inc (T2 Systems) formerly known as Digital Payment Technologies Corp. (DPT), for parking products and associated installation and maintenance services; said amendment extending the term of the Agreement and the warranty coverage for an additional three (3)year period, commencing on August 11, 2019, with an additional renewal option of two (2) years, based upon the established rates under the Agreement; and further authorize the City Page 721 of 868 Manager to execute the final Amendment. Legislative Tracking Parking ATTACHMENTS: Description ❑ Resolution Page 722 of 868 Exhibit "1" AMENDMENT NO. 2 TO AGREEMENT FOR PARKING PRODUCTS AND ASSOCIATED INSTALLATION AND MAINTENANCE SERVICES This Amendment No. 2 (the "Amendment") to the Agreement for parking products • and associated installation and maintenance services, dated August 10, 2012 (the "Agreement") is made and entered into this day of 2019, by and between the CITY OF MIAMI BEACH, a municipal corporation organized and existing under the laws of the State of Florida (hereinafter referred to as the "City") and T2 SYSTEMS CANADA, INC. a Canadian corporation, authorized to do business in the state of Florida (T2 Systems) formerly known as Digit payment Technologies Corp., a Canadian corporation (DPT), and hereby amend the gement as follows: RECITALS Nry a y` WHEREAS, on April 11, 2012,Ywthp Mayor and Citi Commission adopted Resolution No. 2012-27891, authorizing t e Mayor and City* .:erk to execute an agreement with Digital Payment Technologies .Corporation (DTP) 3 pon completion of successful negotiations by the Administration, p ;Suat `Request foi+4 roposals (RFP) No. 46-10/11 for the purchase n £installation o tte multi-space pay stations for the City's on-street and off-street parks I~o tions; and•• ' :z, .yp WHEREAS, on Au, ust 10, 2012, the. sty, and OPT executed an agreement pursuant to the RFP..(%the� reement")`}end 4, <� WHEREAS,the initial teri of the Agreement was+for a period of two (2) years, which could be extendedNfor a fuher periods the parties in writing, subject to the sole s.,r a. �G y discretion and approval o ';thine , 'laid? 41A 1, IEREAS, thesInitial t' a expired nhiAugust 9, 2014 and the term, including the extended coverage, we xtended for an additional two (2) years, with a new expiration ,August 9, 2 •6 and ` h WHEREAS, on Janus; , 1, 2015, DPT was purchased by T2 Systems Canada d t Inc., a Canadian poration�'(" 2 Systems") and DPT's corporate name was changed to T2 Systems and and< q� F l r�fa •+ WHEREAS, on June 8, 2016, the Mayor and City Commission adopted Resolution No. 2016-29423, approving and authorizing the City Manager to execute Amendment No. 1 to the Agreement, extending the warranty coverage, based upon the current rates set forth in the Agreement, and further extending the term of the Agreement for an additional three years, commencing on August 11, 2016 and expiring on August 10, 2019, coterminous with the extended warranty term (the Agreement.and Amendment No. 1 shall be collectively referred to herein as the "Agreement"); and . Page 726 of 868 Exhibit "1" WHEREAS, on 2019, the Mayor and City Commission adopted Resolution No. 2019- , approving and authorizing the City Manager to execute Amendment No. 2, extending the warranty coverage, based upon the current rates set forth in the Agreement, and further extending the term of the Agreement for an additional three (3) year period, commencing on August 11, 2019, with an additional renewal option of two (2) years. NOW, THEREFORE, for and in consideration of the conditions and covenants hereinafter contained and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the partie ; ereto agree as follows: 1. ABOVE RECITALS. The above recitals are true and correct and, r1 `nporporated herein as partof this Amendment. `''' x 2. MODIFICATIONS. , . ?4 'iIM� S{i'{. The Agreement is hereby modified'as;follows: , W .fit�,n\. .:.��� A. The Term of the Agreement, includi i fltheYextended warTWON.: coverage, is hereby extended fort, re{e (3) yep�rar. d, commencing on August 11, 2019, with an ad�ditionaI feirewaI option, atrth discretion of the City Manager, of two (2) years. ? zg B. Exhibit "Aof ath Agreement, entitle ` inducts 0 $ nd Services Price List" is hereby deleted irVi4ts, entiretkand r-eplac d with the revised Exhibit A-2, attache& 1.1 3. , RATIFICATION y2' Q Exoept'a�s•mended`hrerein, all iother term and conditions of the Agreement shall 3 � remain unchanged and full for. e t d effect. In the event there is a conflict Itqw the provisions altos Amendment and the Agreement, the provisions of this mendment s govern j, 4 IN WITNESS WHEREOF, the City and T2 Systems have caused this Amendment to be. xecuted ptheir respective and duly authorized officers the day and year first hereinabove`written. CITY OF MIAMI BEACLORIDA T2 SYSTEMS CANADA, INC. Jimmy L. Morales, City Manager Signature Print Name Title Page 727 of 868 Exhibit "1" • Attest: Rafael E. Granado, City Clerk Witness/Signature Date Print Name • Date . km.,,, 4 f F:IPINGI$MANIRARAgreement1T2Amend2-AMEND.docx t ;a ` ;� ,, • dt r •� ; '•• f•-`••••• _v ti+ ,cs'„`y, y� K { s r ' ' `:Kr ,moi z b # •.. ''::17•40' rz tea ....+.a sy .0,,,..y,,,,;6„r Af? .,(;4 'i Xh x Vri �k'- h" h 'N . '‘?..;:4'.:7, � Sy SS ' ', : f T ts . • A sx”u S ''S, "° Ah 4 • .: yp2I r • . Page 728 of 868 EXHIBITA-2 PRODUCTS AND SERVICES PRICE LIST Pricing for new Products &Services offered by T2 Systems, Inc.to the City of Miami Beach shall be based on the Manufacturer Suggested Retail Price (MSPR) at the time of the procurement and shall include all fees necessary to deliver, complete, and invoice each transaction. At the time of invoice, T2 shall provide, with its invoice, the MSRP for the products and services less applicable discount. The discount level provided to the City of Miami Beach will be.55%for the term of this agreement—this discount level will be taken from the MSRP of the products and services being procured. Shipping and handling costs are not subject to discount.The pricing for Digital IRIS Services listed below are net costs to the City of Miami Beach and are not subject to the discounts noted above. DIGITAL IRIS Services Iris Core (Real Time CC Processing, Alerts, Reports) $25.00 Digital Connect unlimited transactions $20.00 Value Card Processing $5.00 Customer branded mag-stripe card authorization Coupons $5.00 Extend-By-Phone $5.00 + $0.25 per add-time transaction (payable by parker) Verrus Pay by Phone Integration $5.00 Parkmobile Pay by Phone Integration $5.00 Digital API (Read).* $5.00 Digital API (Write)* $5.00 *Digital API Read and Write are required for integrations with third party systems. Digital API (Read) pulls information from the Digital Iris system which customers can then inject into their own systems and Digital API (Write) pushesinformation into the Digital Iris system. For example,to use the Verrus Pay by Phone Integration and enforce via stall report, a customer would select the following Digital Iris Services: • Digital Iris Core • Verrus Integration. Page 729 of 868 For the same application, but with the ability enforce via a T2 handheld device/application, a customer would select the above-mentioned services as well as Digital API (Read), which would allow stall data to be pulled from Digital Iris into the handheld device.. To use Parkmobile in place of Verres, Parkmobile Integration would be selected. Extended Warranty Pricing Annual Extended Full Hardware and Software Warranty(per pay station) $475.00 Details of T2's Warranty and Extended Warranty coverage may be found in Exhibit C of the Agreement. A summary of this warranty coverage is as follows: • The City will contact 12 by telephone for all supported related services. T2's telephone. support will be available 24 hours / 7 days week with response timelines as outlined in Exhibit C of the Agreement. • Warranty includes advanced hardware replacement provided for parts not functioning properly. • Warranty includes software updates at no charge. • As per the RFP requirements, the City will be responsible for all on-site Level 1 related service. level 1 related services are documented in T2's troubleshooting and maintenances manual and include:. o Responding to jams (Coin, Bill, Printer) o Coin and bill collections. o Replenishment (Paper) o Uploading configurations o Preventative maintenance as outlined in T2's Maintenance Manual schedules o Hardware troubleshooting (trying known good parts) o Break Fix (part swaps) Training. One Day onsite manufacturer training(not including travel expenses) $2,500 Each Additional Day onsite manufacturer training(not including travel expenses) $750 Training, if requested,will take place at a designated City facility to provide City employees with expertise in the maintenance and repair of their product, including, but not limited to installation, maintenance, troubleshooting repairs, operations-programming, inventory, and collections. Page 730 of 868