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Resolution 2019-30869 RESOLUTION NO. 2019-30869 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, CONSENTING TO THE APPOINTMENT OF CHRISTOPHER SARANDOS AS THE CHIEF INFORMATION OFFICER FOR THE CITY OF MIAMI BEACH. • WHEREAS, in February 2019, the City Manager commenced the search to recruit a Chief Information Officer; and WHEREAS, the City Manager has appointed Christopher Sarandos as the Chief Information Officer for the City of Miami Beach; and WHEREAS, Mr. Sarandos's prior work experience includes serving as a Colonel in the United States Air Force for over 25 years; a Chief Information Officer for the Peace Corps; Chief Information Officer for the State of Wisconsin; independent consultant advising local and state government agencies in Austin, Texas; and Chief Information Officer for the Commonwealth of Virginia, Department of Behavioral Health and Developmental Services; and WHEREAS, the Mayor and the City Commission wish to consent to and confirm the appointment of Christopher Sarandos as the Chief Information Officer for the City of Miami Beach, Florida. NOW, THEREFORE, BE IT DULY RESOLVED THAT THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, hereby consent to and confirm the appointment of Christopher Sarandos as Chief Information Officer for the City of Miami Beach. PASSED and ADOPTED this 26th day of June, 2019. ATTEST: --' _ Or— c-- i.... Gelber, Mayor 7tikfi7 Rafa E. Gran do, Ci y Clerk APPROVED AS TO Fe' , : LAv GUAGE _• - ,1_ UTION _iiiiiiiii 9s fit / / 7 ; CCity Attomey Data 'iNLORP ORATED:am= \ ��I\ -- ' .y Resolutions - R7 C MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Jimmy L. Morales, City Manager DATE: June 26, 2019 SUBJECT:A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, CONSENTING TO THE APPOINTMENT OF CHRIS SARANDOS AS THE CHIEF INFORMATION OFFICER FOR THE CITY OF MIAMI BEACH. RECOMMENDATION Pursuant to the requirements of Article IV, Section 4.02 of the City Charter, it is recommended that the Mayor and the City Commission adopt the attached resolution consenting to and confirming Christopher Sarandos as the Chief Information Officer for the City of Miami Beach. ANALYSIS The Chief Information Officer (CIO) will oversee all major information and communication technology initiatives for the City of Miami Beach and work to increase innovation throughout the City's technology infrastructure and services. The Information Technologies department will be a leader in developing a more public-facing role as well seeking to create a meaningful technology experience for the City's residents by focusing on digital access, literacy, and positive user experience. The CIO will be responsible for developing department goals and systems that align with the City's Mission and Values. In February 2019, I began a search to fill the recently created CIO position. After review of several candidates, I am recommending the appointment of Mr. Chris Sarandos. A copy of his resume is attached hereto. Mr. Sarandos has over forty years of experience in the public sector, most of them in technology and communications. He has served as the Chief Information Officer for the State of Wisconsin, the Texas Department of Public Safety, the Virginia Department of Behavioral Health and Developmental Services, and the U.S. Peace Corps. His areas of expertise include strategic planning, business systems planning, information technologies operations and applications, project and program management, leadership and an in-depth understanding of emerging technologies. These skills will no doubt be useful in positively redirecting the focus of the Information Technologies Department. Mr. Sarandos developed his skills, experience and reputation for transformational leadership over the course of a nearly 30 year career in the U.S.Air Force which saw him rise to the rank of Page 399 of 496 Colonel. His duties included oversight of IT systems and management, commanding an overseas communications unit named the Best in the Air Force, and developing a multinational surveillance program for ships in the Mediterranean Sea. During the 9/11 attacks, Mr. Sarandos was actually stationed at the Pentagon, and was tasked after the attack to establish an innovative command post at an alternate site where he collaborated with military authorities from all the US branches. He established much needed circuits and arranged logistical processes; all under budget and within the given time constraints. Mr. Sarandos holds a bachelor's degree from the University of Wisconsin in Data Processing and a master's degree in Management from Webster University. CONCLUSION I recommend that the Mayor and City Commission adopt the resolution consenting and confirming Chris Sarandos as Chief Information Officer. Legislative Tracking Human Resources ATTACHMENTS: Description ❑ Chris Sarandos Resume Page 400 of 496 Chris Sarandos Chesterfield, VA • 703-635-8606 • csarandos@hotmail.com • http://www.linkedin.com/in/csarandos/ Senior IT Executive Transformational leader! Expert in design and delivery of cost-effective, high-performance information technology infrastructures and applications to address complex business problems. In-depth understanding of emerging technologies and commercial applications. Demonstrated ability to partner with internal and external business units and stakeholders to foster mutual trust and respect. Ability to lead and communicate across all organizational levels, from line staff to executive management. Key skills include: Benchmarking Business System Planning Employee Relations Strategic Planning/Implementation Multi-year Budgeting Conflict Resolution Computer Operations/Applications Strategic Partnerships Contract Administration Vendor Management Project/Program Management Client Relationship Management Leadership Leadership Development Public Speaking - Career Highlights Recognized$15 million savings for State of Wisconsin where half of 52 agencies managed own infrastructure. Evaluated lack of enterprise approach and coordinated with Finance Department to evaluate cost saving potential by having agencies utilize shared service model. Reorganized dormant ERP initiatives within Wisconsin where after spending $14M for a product that hadn't been used in 7 years, organization was in dire need of solution. Brought all stakeholders - to include vendors and 26 Departments - together to plan and implement new ERP solution which was projected to save taxpayers $10M. Led the development and refinement of a multi-faceted geographic, business intelligence warehouse that combined fragmented data into an easy-to-use visual format. Law enforcement, emergency management, and intelligence workers now analyzed trend data and became predictive and proactive rather than just reactive. Recognized by the national body of state CIOs for excellence in data„information, and knowledge management for 2014. Professional Experience Commonwealth of Virginia, Department of Behavioral Health and Developmental Services (DBHDS), Richmond, VA (2016-Present) Chief Information Officer Provides high-quality, responsive, customer-oriented technology services, in the most cost-efficient manner, supporting the mission and initiatives of 15 behavioral health hospitals, developmental training centers, and Central Office operations. Developed and implemented governance best practices and aligned operations to the Department strategic plan. Continually updated the $40M electronic health record solution in the three facilities, as well as planned for a major system upgrade that will be implemented in all facilities. Independent Consultant, IT Management and Services, Austin, TX (2014-2016) Advises local and state government agencies on CIO activities, policy, guidance, budgeting, programming, operations, and maintenance endeavors to ensure delivery of greater customer value through an aggressive approach towards operational efficiency as well as process/product improvement. State of Texas Department of Public Safety (DPS), Austin, TX (2012-2014) Chief Information Officer/Assistant Director With a budget of$32M, led 285 IT staff and managed systems providing technical support to 10,000 DPS personnel in various hardware and software applications ensuring the Department effectively managed the information technology resources including strategic planning and management to attain law enforcement and intelligence operational goals. Developed strategic roadmap for future IT endeavors. • Launched upgrade of Highway Patrol "in-car” solution from hardened laptop to tablet computer, increasing mission efficiencies as well as increasing trooper safety. Projected cost savings was estimated to be $5M over 4 years to buy $400 tablets versus $4000 laptops for all trooper vehicles in TX. Page 401 of 496 Chris Sarandos Chesterfield,VA • 703-635-8606 • csarandos@hotmail.com • http://www.linkedin.com/in/csarandos/ • Established critical information security function within department where previously there had been none. Convinced senior department personnel as well as board of directors not only to fund with current funds, but also to ask state legislature for $20M for future personnel and systems to secure millions of records the department maintains. State of Wisconsin, Madison, WI (2011-2012) State Chief Information Officer Managed the state's information technology (IT) assets and used technology to improve government efficiency and service delivery. Administered enterprise solutions and consulted on technology services for state agencies, local government and educational systems. • With a staff of 385 and a budget of$150M fundamentally changed the historical way of doing business from "IT centric"to"business centric." • Developed Shared Service Model approach for state. New process reduced total IT costs and focused staff on agency program areas. Automated processes save thousands of hours of work effort every year and focused internal organization internal IT resources on agency program goals. • Recognized that State of Wisconsin did not have any business continuity process. Collaborated with business partners and offered business continuity services in multiple data center options ranging from real-time 24/7, to 4 hours, to 2 days. Processes saved exorbitant personnel hours and dollars to recover after any man-made or natural disasters. • Unified State of Wisconsin citizen-facing services by launching self-funded portal. Initiative is starting but is expected to save the state around $10 million over the next 3 years. • Developed internal and external processes to improve IT Service response to business partners. Cost and time factors drove implementation of cloud-base solutions that created robust process which saved $1,500,000 per year in operating costs and improved customer service and response. Peace Corps, Washington D.C. (2009-2011) Chief Information Officer A recognized leader and key Agency partner in strategic planning, enabling, and supporting Information and Technology solutions through sustainable operational excellence. Provided global information and technology services and solutions in collaboration with Staff, Volunteers, and Agency partners to achieve its mission and strategic goals. Developed and implemented IT roadmap dovetailed with organization strategic plan. • Streamlined IT strategic investment to drive business value by re-engineering fundamental Peace Corps business practices to increase number of Volunteers by 50% over two years. Previously, recruitment had utilized same manual process for over 40 years. • Executed new IT governance process to ensure business leader alignment with priorities, resource allocation, and spending. Process never existed previously, and new processes streamlined support to volunteers worldwide. • Facilitated development of career progression matrix for employees. Not only increased morale, but provided roadmap for future promotions. Resulted in reduced turnover and more stability as well as less money spent on training new hires. U.S. Air Force, Various Locations (1979-2007) Colonel/CIO/Commander • To counter potential terrorism overseas led a multi-national team to develop a surveillance program to identify"friend or foe"maritime traffic in the Mediterranean Sea. The 126M-euro ($165M) solution determined which of the 5000 ships per day that traversed the area were threats. • Planned and coordinated an innovative Air Force command post at an alternate location after the Pentagon was hit on 9/11. Collaborated with all military services and local authorities to establish all needed circuits to the new site, set up logistical processes to make it happen, and brought the new command post in under budget and within the time constraints given. • Promoted to Colonel - only 1.8% of Air Force officers achieve that rank. • Commander of an overseas Air Force communications unit that significantly increased operational effectiveness during worldwide evacuation crisis. Because of their collective expertise, the unit was named BEST in the Air Force in 1997. • IT systems and management auditor/inspector for 5 years - both overseas and in the US. Increased mission readiness and mitigated potential problem areas. Page 402 of 496