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063-1999 LTC CITY OF MIAMI BEACH CITY HALL 1700 CONVENTION CENTER DRIVE MIAMI BEACH, FLORIDA 33139 Ilttp:\\ci. miami-beach. fl. us L.T.C. No. 63-1999 LETTER TO COMMISSION March 12, 1999 TO: Mayor Neisen O. Kasdin and Members of the City Co mission FROM: Sergio Rodriguez City Manager SUBJECT: INFORMATION TECHNOLOGY SERVICES DIVISION DIRECTOR It is my pleasure to introduce to you Mr. M. Kay Randall. He has accepted the position of Information Technology Services Division Director effective March 15, 1999. M. Kay Randall has over 30 years of experience in the information technology field. For the past 15 years, he has been the Information Technology Director for Broward County, Fresno County, and Salt Lake County. These positions have exposed him to a variety of governmental issues and have given him the opportunity to acquire the knowledge base of both the technical and managerial aspects of information systems and, most importantly, the understanding that technology is only a tool used in the solution of the customer and client issues. One of the most exciting projects on which he has worked was the connection of Broward County to the internet, providing County employees with a continually expanding range of services, while, at the same time, providing the citizens with a modernized electronic government which gave responsive and efficient access to information and services, enabling them to exchange information with County agencies while reducing the cost to the County. Mr. Randall has effectively managed up to 185 employees with a $25 million budget, serving 40 job site locations, 80 network servers, and 4,000 hardware devices. He has maintained a balance between meeting the immediate needs of the agencies and citizens while developing and implementing long-range automation and integration plans. For your review and information, I have attached a copy ofMr. Randall's resume. I hope you will join me in welcoming M. Kay Randall to the City of Miami Beach. rfJ) SR:~te(:GPL: F:\HUMA\$ALL\COMM-L TC\RANDALL. WPD M. Kay Randall 12459 Pleasant Green Way Boynton Beach, FL 33437 5'31-737.8144 OBJECTIVE To obtain a position that will utilize my management and technical skills to support an environment where customers may effectively apply technology for solutions meeting their organizational needs. EMPLOYMENT Director BROWARD COUNTY - OFFICE OF INFORMATION TECHNOLOGY March 1990 - October 1998 FT. LAUDERDALE, FLORIDA Directed and planned for major County computer, telephone, and radio systems; total staff of 185; with an annual budget of $25 million. Responsibilities included, but were not limited to, making presentations to internal and external advisory committees, the County Administrator and the Board of County Commissioners. Reorganized total Office with new organizational structure, job descriptions, titles and salary ranges. '. Developed long-range automation plans for County to facilitate improved productivity and effectivess of County organization. Developed database environment including programmer productivity and customer support tools. Instituted regular customer meetings to assess and incorporate customer goals and priOiities into annual planning activities. Developed customer service level agreements. Developed foundation for long-term distributive processing over LANS and W ANS to 40 locations, 80 servers, and over 4,000 devices. Transitioned County from mainframe concentric environment to client/server technology. Developed and currently maintain a county-wide Technical Direction Plan with semi-annual updates. Consolidated multiple county vendor contracts for PC, telephone PBX and data communications purchases and maintenance, saving the County approximately $600,000 annually. Implemented NACO and NACIO award winning Internet and Intranet technology. Maintained capital expenditures at a constant level over the past eight years for the acquisition of all computers, networks and client server hardware, and meeting planned customer requirements. Currently tasked with the multi-million dollar project of integrating Broward County's judicial systems, which encompass the agencies of the State Attorney, Public Defender, Clerk of Court, Broward Sheriff's Office, and Court Administration. Director FRESNO COUNTY - COMPUTER SERVICES DEPARTMENT March 1986 - February 1990 FRESNO, CALIFORNIA Responsible for strategical and technical planning, direction, and coordination of all information technololgy activities within Fresno County, with a staff of 132, and an annual budget of $14 million. Reported to County Administrator (CAO) and was responsible for making presentation to the CAO and the Board of County Supervisors regarding automation issues. Negotiated with County department directors on their information needs. Reduced total automation operating budget by 1 0% the first year and maintained status quo over the next two years without reducing customer service levels. Significantly improved communication network response time over 300% by streamlining TP/network operations. Developed and improved organizational structure to provide greater employee productivity, increased customer satisfaction and reduced costs. -- - Manager SALT LAKE COUNTY - MANAGEMENT INFORMATION SYSTEMS September 1984 . February 1986 SALT LAKE CITY, UTAH Responsible for total data processing and telecommunication activities within Salt Lake County, total staff of 55. with ;:In ;:m nil;:! I nrpra.ting budget "f $1:; millinn ~"'c:!"nfl~ihiliti".c: inr.hlfiprl ~II me,inframe hardware. terminals, personal computers. and telecommunications, (data and voice). Reported to administrative department. Developed and implemented long-range hardware and software planning function. Developed a reorganizational plan streamlining operations, generating a 5% reduction in costs. Introduced new database management system and developed the "design of the new data center. Developed standardized communications wiring scheme for new County building complex. General Superintendent WISCONSIN ELECTRIC POWER - DATA PROCESSING OPERATIONS SECTION July 19n. August 1984 MILWAUKEE, WISCONSIN Responsible for Computer Operations (including support staff) and Data Entry and Control, total staff of 83, and a total annual budget of approximately $6 million. Reported to the Department Director. Responsible for evaluation of all computer hardware, including performance review and long-range planning for computer hardware and software acquisition. Saved expensive computer upgrades through consolidation of work groups and implementation of internal standards, procedures, and quality assurance actMties. Developed a terminal network for satellite computer center and 25 remote locations with over 600 terminals utilizing CICS and TSO. Made hardware presentations to executive steering committee. . General Superintendent WISCONSIN ELECTRIC POWER - COMPUTER ApPLICATIONS DEVELOPMENT March 1974 . July 19n MILWAUKEE, WISCONSIN Responsible for all application development, both engineering and business. total staff of 86, and total annual budget of approximately $3 million. Reported to the Department Director. Developed long- range planning process for application development staffing, training, and hardware acquisition. Implemented application development plan to structured analysis and structured programming. Developed a quality assurance program for the analysis and programming phase of systems development, thus reducing both cost and time to implement application systems. Developed a project management system to monitor all application work. Project Leader WISCONSIN ELECTRIC POWER January 1972 . March 1974 MILWAUKEE, WISCONSIN Supervised a project team of 8-14 analysts and programmers. Reported to division superintendent. Organized first project team at company to complete installation of gas customer billing system. Developed team structure, plan, responsibilities. schedule, and cost. Successfully met all objectives. Developed programmer training program to improve employee productivity. Lead Programmer CONTROL DATA CORPORATION October 1970 . December 1971 BLOOMINGTON, MINNESOTA Responsibilities included development and programming of a computer sales lease back system after the acquisition of commercial credit corporation, as well as. many other lead programming assignments in inventory control and tracking. Project Supervisor AUTOMATED MEDICAL SYSTEMS July 1970. September 1970 BLOOMINGTON, MINNESOTA Responsible forthe on-line Hospital Communication Information System, including supervision of 2-4 people and overall design of the Hospital Information System. The Hospital Communication System included communication between all ordering and reporting stations, admission areas, pharmaceutical, and laboratories. Project Lead/Systems Analyst CONTROL DATA CORPORATION June 1969 - July 1970 BLOOMINGTON, MINNESOTA Project lead of order processing and Order Control Team; including budget forecasting and control, financial control, and reporting of project plus supervision of 2-4 analysts and programmers. -' , Data Systems Analyst LITTON INDUSTRIES November 1968 - May 196~ CANOGA PARK, CALIFORNlt Assignment included development of a cOf!)or;:itA .fin;:inciaLD1anaQamAnt information system from conception to implementation. System requirement included gathering individual company data through an in-house developed communication handler across telecommunication networks locatec throughout the United States. Once gathered, the data was incorporated into financial statements for Litton Industries executive officers, as well as, other corporate executives. Senior Programmer LITTON INDUSTRIES July 1967 - November 1968 CANOGA PARK, CALIFORNIA Assignments included maintaining and developing new application systems covering problem analysis, system and detail flow charting, program development, testing and programming, and system implementation. Systems included material management status, tooling inventory and tracking, maintenance work order and preventative maintenance and facility service. Production Control Record Sustaining Lead THE BOEING COMPANY September 1966 - June 1967 RENTON, WASHINGTON Responsible for maintaining the major manufacturing production control system for the ordering, inventory control and parts accountability for 250,000 in-plant fabricated airplane parts for the Commercial Airplane Division. Included additions to program as required for production support and general supervision of seven computer programmers. Responsibilities included budget forecasting, systems accounting, and monthly status reporting. Computer Programmer THE BOEING COMPANY March 1965 - September 1966 RENTON, WASHINGTON Responsibilities included redevelopment and modification to the major production control computer system running on a large IBM computer for the Commercial Airplane Division, problem analysis, system and detailed flow charting, program development, and testing and program implementation for small scale, as well as, large scale IBM computers. Responsibilities increase as sustaining lead of nine other computer programmers. EDUCATION Bachelors, Mathematics and Physics BRIGHAM YOUNG UNIVERSITY March 1965 PROVO, UTAH Other Trainina and Education: Classes included but were not limited to structured programming; structured system design; project management; telecommunications; database management; supervision; budgeting; personnel law, rules and regulations; data and voice communications; executive seminars and briefing sessions; quality circle facilitator program; and numerous manufacturer hardware and software classes. SKILLS Hardware and Software IBM and Unisys mainframes, minis, and personal computer; Windows NT, '95, 3.11, DOS, Wang VS and OIS Systems, DEC VAX mainframe, micros, HP3000, and all related operating systems; and a variety of third party software to support the data center function. Client/Server, NT, Novell, GroupWise and telephone system maintenance.