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OIG Annual Report 2020Joseph M. Centorino, Inspector General O F F IC E O F TH E IN S P E C T O R G E N E RA L A N N U A L R E P O R T 2020 T O : F R O M : R E : D A T E : H o n o rab le M a yo r an d M em be rs of the C ity C om m ission Jo se p h M . C e nto rino, Inspe ctor G e ne ral A n n ua l R e p o rt of O IG A ctivity N o vem b e r 1, 20 2 0 T h is an n ua l re port is sub m itt e d to the M a yor and C ity C om m ission by the City of M iam i Beach O ff ic e of the In sp e ctor G ene ral in com p lia nce w ith Se ction 2-256 U) of the City of M iam i Beach C o d e . C R E A T IO N O F O F FIC E A N D A P P O IN T M E N T O F IN S P E C T O R G E N E RA L T h e C ity of M ia m i B e a ch O ff ice of the In spector G eneral w as created as a result of a ci tizen re fe re n d u m in N o ve m b e r 2018, in w hich a pro posed Chart er A m endm ent w as passed o v e rw he lm in g ly by the vote rs, establish ing the off ice as "an independent body to perform in v e stig a tions, au d its, re vie w s, and oversig ht of m unicipal m atters including City contracts, pro g ra m s, proje cts, an d expe nd itures, in orde r to identify effi ci encies, and to detect, investigate a n d prev e nt fr au d , w a ste , m ism ana ge m ent, m iscond u ct, and abuse of pow er." B y virt ue of the enab lin g ord in ance adopted to fle sh out the offi ce's scope of activity, the office is pro v id e d w ith the authority to "cond uct any review s, audits, or investigations relating to any past, pre se n t, and pro po se d C ity contracts, pro gram s, pro jects, and expenditures," as w ell as to co n d u c t "any revie w s, au d its, inspections, or investigations relating to City D epartm ents, a g e n cie s , bo a rds, an d co m m itt ees." T he offi ce w as also granted pow er to subpoena w itnesses, a d m in ister oa ths, an d req u ire the prod uctio n of records, and to "require report s fr om the C ity M an a g er, C ity dep a rt m e n ts, C ity age ncie s, boa rds and com m ittees, and City officers and e m p lo y e e s , reg a rd in g any m a tt er w ithin the jurisdictio n of the Inspector G eneral." T h e In s p e cto r G e n e ra l is cho se n by an inde pe ndent A d H oc Selection C om m ittee subject to the a p p ro v a l of the C ity C o m m issio n . Follo w ing a le ngthy selection pro cess, Joseph M . C entorino w a s sele cte d as In sp e cto r G e neral by the A d H o c C o m m ittee and his appointm ent to a fo ur-year te rm w a s ap p ro ve d by the C ity C o m m issio n on O ctober 16 , 2019. M r. C entorino began service a s In s p e cto r G e nera l on N o ve m ber 1, 2019. Page 1 of 16 O R G A N IZA T IO N O F O F F IC E Prior to his appointment as Inspector General, Mr. Centorino served as Executive Director and General Counsel at the Miami-Dade Commission on Ethics, and previously served as Chief of the Public Corruption Division at the Miami-Dade State Attorney's office. In those capacities he became familiar with the functions of an Inspector General Office by virtue of working on joint investigations with the Miami-Dade OIG, participating in their conferences and training sessions, and collaborating with its staff on various County issues of mutual concern, including legislation affecting his employing agencies as well as all municipalities within the County. Before beginning his service in Miami Beach, he met with the senior staff of the Miami-Dade and Broward County OIGs to review their procedures and systems of operation and performance. He also reviewed the operations of the City of Miami Beach and its various departments through its website. During the first few weeks of the OIG's existence, the Inspector General met personally with all City Department directors, as well as with many City staff members, to discuss the role of the OIG and establish working relationships with City decision-makers. The City of Miami Beach is the first City of its size in the State of Florida to establish such an office. It was understood at the time of the creation of the office that, due to practical fiscal considerations, the City of Miami Beach OIG would not have the extensive in-house investigative resources with which many OIG offices at County and State levels are equipped. At the same time, given the unique and complex issues often dealt with In Miami Beach, particularly in the area of resiliency and climate change, part of the IG's initial organizational strategy was to supplement staff resources whenever possible through collaboration with the City of Miami Beach Police Department as well as other law enforcement and regulatory agencies inside and outside of Miami Beach. New OIG Positions At the time of the commencement date of the OIG on November 1, 2019, funding for the position of Inspector General, as well as for three new staff positions had been budgeted by the City for FY 2019-2020. The additional positions included one investigator and two auditors to be added to the existing Office of Internal Audit staff which was to be subsumed into the OIG. Due to the critical need for investigative staff, the Inspector General decided to alter those positions to two investigators and one auditor. Salary adjustments were made in order to stay within budget and to cover what would otherwise have resulted in a budget shortfall. Existing Audit Staff The personnel of the Office of Internal Audit, which previously reported to the City Manager, was assigned to the OIG, and hence became independent of the City Administration. Inasmuch as auditing is one of the key functions of an OIG, this was a positive move by the City. Internal Audit at that time was led by Interim Internal Auditor Mark Coolidge, a CPA and longtime City employee. The rest of the office of Internal Audit consisted of three Internal Auditors, four Tax Auditors, and one vacant Tax Auditor position. Internal Auditors perform the auditing function served by most OIG auditors. They have the professional training to conduct detailed audits of any governmental activity within the OIG's purview, such as an audit of a City department for compliance, waste and/or efficiency, as well Page 2 of 16 a s o f a n y C ity c o n tra c t o r C ity p r o g ra m . T h e y a ls o a re tra in e d to d ra ft d e ta ile d re p o rt s , a s w e ll a s to c re a te s p r e a d s h e e ts a n d o th e r c o m p ila tio n s to ill u s tra te th e ir fi n d in g s . T a x A u d ito r s c o n d u c t a u d its o f re v e n u e s o w e d to th e C ity b y re s o rt ta x fil e rs o r s a n ita tio n c o m p a n ie s (w a s te c o n tra c to r s a n d ro ll-o ff c o m p a n ie s ). T h e y s e rv e a n a rro w e r fu n c ti o n th a t in v o lv e s a re v ie w o f th e re c o r d s o f re v e n u e s g e n e ra te d b y h o te ls , a p a rt m e n t b u ild in g s , b a r s /n ig h tcl u b s a n d re s ta u r a n ts , a s w e ll a s a p p lic a b le s a n ita tio n c o n tra c to rs , a n d th e p a y m e n ts d u e to th e C ity fr o m th o s e fu n d s . A lth o u g h u n u s u a l fo r m o s t m u n ic ip a litie s , th e ir ro le is c o n s is te n t w ith O IG fu n c tio n s . T h e ir w o r k in u n c o v e rin g u n p a id ta x a s s e s s m e n ts o ft e n le a d s to in c re a s e d re v e n u e s p a id to th e C ity . R e s o rt T a x A u d ito rs a re p a id fr o m th e C ity 's re s o rt ta x re c e ip ts a n d th e S a n ita tio n T a x A u d ito r is p a id w ith S a n ita tio n fu n d s , w h e re a s th e In te rn a l A u d ito rs a re p a id p r im a r ily fro m th e C ity 's G e n e r a l F u n d . A u d it S ta ff C h a n g e s A fte r a c o u p le o f m o n th s o f w o r k in g w ith th e a u d it s ta ff a n d o b s e rv in g th e ir w o rk , th e In s p e c to r G e n e r a l n a m e d th e C ity 's In te r im In te rn a l A u d ito r, M a rk C o o lid g e , C .P .A , C .I.A., a s C h ie f A u d ito r o f th e O IG . N o rm an Bl ai o tt a , C .I.A ., pr e vi o u sl y S e n io r A u d ito r, a n d a ls o a C e rt ifi e d F ra u d E x a m in e r , w a s p ro m o te d to D e p u ty C h ie f A u d ito r . R e s o rt T a x A u d ito r J e s s ic a R o m e ro w a s p ro m o te d to th e n e w In te rn a l A u d ito r p o s itio n b a s e d u p o n h e r o u ts ta n d in g p e rf o rm a n c e re v ie w s a n d p o te n t ia l v a lu e to th e a g e n c y a s a p e rm a n e n t In te rn a l A u d ito r. H e r p re v io u s p o s itio n a n d th e v a c a n t T a x A u d ito r p o s itio n w e re fi lle d b y n e w h ire s , T o m a s V a ld e s a n d J u a n O s p in a , b o th o f w h o m h a d p r e v io u s ly h e ld T a x A u d ito r IV p o s iti o n s a t th e F lo rid a D e p a rt m e n t o f R e v e n u e . In v e s tig a tiv e S ta ff T h e u s u a l m o d e l fo r in v e s tig a tiv e s ta ff a t a n O IG fa v o rs fo rm e r o r re tire d p o lic e o r o th e r la w e n fo r c e m e n t a g e n ts . T h a t w a s n o t th e m o d e l fo llo w e d a t th e C ity O IG fo r tw o re a s o n s . O n e re a s o n w a s b a s e d o n th e m a jo r p e n d in g c o n s tru c tio n c o n tra c ts in th e C ity , w h ic h w o u ld re q u ire m o r e s o p h is tic a te d a n a ly tic a l a n d in v e s tig a tiv e to o ls th a n u s u a ll y fo u n d in la w e n fo rc e m e n t. S u c h p ro je c ts w e r e a p p a r e n t in th e C ity 's re s ilie n c y a n d G .O . B o n d p ro g ra m s . T h e fo rm e r h a d a lre a d y ra is e d s e r io u s is s u e s o f m is c o n d u c t a n d /o r m is m a n a g e m e n t in th e P a lm /H ib is c u s a n d In d ia n C re e k p ro je c ts , a n d h a d b e e n th e s u b je c t o f re q u e s ts fo r O IG in v e s tig a tio n b y C ity C o m m is s io n m e m b e rs e v e n b e fo re th e o ffi c e b e g a n its w o rk . T h e G .O . B o n d p ro je c ts w e re e x p lic itly n a m e d in th e O IG e n a b lin g o r d in a n c e fo r th e n e w a g e n c y to c lo s e ly m o n ito r a n d re p o rt o n to th e C ity C o m m is s io n . T h e s e c o n d re a s o n is th a t a n u n d e rs ta n d in g w a s re a c h e d b y th e In s p e c to r G e n e ra l w ith th e C ity o f M ia m i B e a c h P o lic e D e p a rt m e n t fo r its In te rn a l A ff a irs U n it to w o rk jo in tly w ith th e O IG o n in v e s tig a tio n s in to m is c o n d u c t b y C ity p e rs o n n e l in v o lv in g p o te n ti a l c rim in a l v io la tio n s . T h e ir a s s is ta n c e to th e O IG h a s p ro v e n v a lu a b le a n d h a s p ro v id e d th e O IG w ith la w e n fo rc e m e n t s u p p o rt w h e n e v e r n e e d e d . In th e e v e n t o f c irc u m s ta n c e s th a t w o u ld re q u ire a n o u ts id e la w e n fo r c e m e n t a g e n c y , p u b lic c o r r u p tio n u n its a t th e M ia m i-D a d e S ta te A tt o rn e y 's O ffi c e , M ia m i- D a d e P o lic e D e p a rt m e n t a n d F lo r id a D e p a rt m e n t o f L a w E n fo rc e m e n t w o u ld b e a v a ila b le to a s s is t th e O IG . D u e to th e s e fa c to r s a n d th e O IG 's lim ite d in v e s tig a tiv e s ta ff , th e tw o O IG in v e s tig a ti v e p o s itio n s w e re fi ll e d w ith p e r s o n s h a v in g n o t o n ly in v e s tig a tiv e e x p e rie n c e , b u t a ls o h a v in g b ro a d e x p e r ie n c e in g o v e rn m e n t a t d iff e re n t le v e ls a n d th e c a p a b ility o f h a n d lin g a n d re p o rt in g o n s o p h is tic a te d a n a ly s e s o f c o m p le x lo c a l g o v e rn m e n t p ro g ra m s . P a g e 3 o f 1 6 S p e c ia l A g e n t F . Ja m e s M c G e e h o ld s a B .S . in Jo u rn a lis m fro m the U n iv e rsity of F lo rid a . H e ha s se rv e d a s a n in v e s tig a to r a t th e M ia m i-D a d e C o m m iss io n o n E th ics; a licen se d private in v e s tig a to r in V irg in ia a n d F lo rid a , sp e c ia liz in g in civ il fa ct in v e stig a tio n s ; a sta ff inve stig a tor in W a sh i ng ton D .C . wi th th e U .S . S e n a te H o m e la n d S e c u rity a n d G o v e rn m e n ta l A ff a irs C o m m itt ee s; a n in v e s tig a tiv e re p o rt e r w ith th e Washing ton P ost, and, during the 1980's, with the M iam i Herald where he was a member of a Pulitzer Prize winning reporting team on the Iran-Contra Affair. He is an author, a credentialed Certified Fraud Examiner and holds a Certificate in Forensic Accounting from Georgetown University. Special Agent Jani Kline Singer, Esq., is an attorney and Florida Bar member who for seven years served as a prosecutor in the Miami-Dade State Attorney's Office Public Corruption Unit, leading significant local government corruption investigations and prosecutions. She holds a Bachelor Degree in Politics and Sociology from Mount Holyoke College and a J.O. from the University of Miami School of Law. Ms. Singer is also a former public defender at the Miami-Dade Public Defender's Office; and a former managing attorney of Children's Legal Services at the Florida Department of Children and Families. In addition, she has extensive local experience as a nonprofit board member and social justice consultant, and is a longtime resident of Miami Beach. Scope of Activity As noted above, the scope of activity of the OIG, based on the enabling ordinance, includes, in addition to investigations and audits, other types of inquiry and reporting such as reviews, inspections, and contract oversight. Reviews and inspections may involve more flexible and limited oversight and are denoted as such when reports are generated from such activity. Contract oversight is a key function of an OIG, and may range from a focused review of a City contract provision or procurement procedure, to much more in-depth investigations or audits. There is currently no discrete contract oversight position in existence at the OIG, and, therefore, any of the OIG's investigators or internal auditors may be involved in contract oversight. OIG Contract Allocation Fee Similar to Miami-Dade County's dedicated funding source for its OIG budget, which is based on a percentage of County contracts payable by the vendors, a contract surcharge of 1.5% of City contracts to be paid by City vendors was proposed as the source of funding the City's newly- created OIG. Due to technical considerations raised by the City Finance Department, a revised measure adopted by the City Commission in January 2020, which created a .5% contract allocation fee, payable by the City Department rather than the contractor, and applied to non- exempt contracts, either entered into or on which a competitive solicitation was issued prior to April 1, 2020. The amount allocated from any individual contract was capped at $50,000. It was understood that any shortfall in the amount raised by the fee would be covered by the General Fund. The OIG has monitored the amount of the fees generated by the contract allocation, which at this point appears to be much less than anticipated, due in part to some confusion among City departments concerning its applicability. It is anticipated that the OIG and Finance Department will be requesting a reassessment of this policy by the City Commission in the near future. Page 4 of 16 OUTR EA CH The most important currency for a public investigative agency is information. In dealing with issues such as fraud, waste, abuse or other serious mismanagement or misconduct, there is no substitute for accurate, truthful inside information from individuals positioned to possess knowledge of the facts. To be successful in the quest to capture such intelligence, an agency must be known, accessible and trusted. The strong public support for creation of the Miami Beach OIG was an indication that the public understood the important role that an OIG could play in promoting integrity and efficiency in City government. A vital part of the OIG's mission is to tap into that support and maximize the flow of information to the agency. The City Manager's decision to locate the OIG in Historic City Hall on Washington Avenue was an inspired one. The location is well known and easily accessible. It is next to the Miami Beach Police Department. And it affords any City employee or official, or any member of the public, the opportunity to visit the OIG in a confidential man ner. Th e renovated offices on the 6 and 4 floors are reserved exclusively for the OIG and have the space and up-to-date technological equipment needed for its operations. During its first year, the OIG has made an effort to promote and publicize the OIG's functions and services. With the generous assistance of the City's Department of Marketing and Communications, an attractive logo was designed for the agency and a website created at www .mbinspectorgeneral.com (also accessible through the City's website) which describes its mission and staff, provides important legal information about its role, as well as access to its completed audits, investigations and other reports. It provides the means for anyone to contact the agency by email on a confidential basis, as well as a telephone hotline number. The hotline phone is always in the possession of a staff member. With the Marketing & Communications Department's creative design assistance, an OIG poster has been printed and distributed for display in public and private venues, with hotline, email and website information. The poster will also be displayed in the Miami Beach Magazine and in City trolleys. The best way to engage the public is through direct, personal contact. The Inspector General has accepted all invitations to appear as a speaker at any meeting or gathering of a civic or community organization. These have included a session sponsored by Commissioner Samuelian at the MBPD and a virtual appearance at Commissioner Steinberg's Mondays With Micky. The Inspector General and/or staff members will accommodate any Commission member or other official or private group host who requests the OIG's appearance and participation at any appropriate event. Almost all of these appearances have generated further contact with the OIG by individuals present at the event. Appearances at future in-person programs with local groups will resume as soon as they can safely occur. PROFESSIONAL TRAINING The audit and investigative processes in an Office of Inspector General are similar to, but not always the same as, those same functions in other government entities. The Association of Inspectors General {AIG), located in Philadelphia, through its Training Institutes, offers certification courses for OIG personnel in their respective disciplines. During the past year, both of the OIG's investigators became Certified Inspector General Investigators. The OIG's Chief Auditor, Deputy Chief Auditor, and one Internal Auditor became Page 5 of 16 Certified Inspector General Auditors. It is expected that the remaining OIG Internal Audit staff will become certified within the next year, COVID-19 permitting. In addition to obtaining their certifications, staff have received AIG sponsored training in "Fighting Fraud in the Government," "Fraud in Capital Projects and the Construction Process," and others. OIG staff have also been provided membership in the Florida Chapter Association of Inspectors General, which includes State of Florida Inspectors General as well as local Inspectors General in Miami-Dade, Broward, and Palm Beach Counties and in the Cities of Jacksonville and Tallahassee. The Florida Chapter sponsors annual training sessions open to its members and serves as a resource for its member offices. Specialized training may also be provided among its members. A special training session on contract oversight was arranged with the Miami-Dade County OIG for all Miami Beach OIG personnel. COMPLETED INTERNAL AUDITS 1. Taste Bakery MC City Hall LLC d/b/a Taste Bakery Café Audit Testing by OIG staff concluded that compliance with the Lease and Concession Agreements was generally adequate and their terms were being adhered to. The audit determined that as a result of untimely rental payments, the tenant owes an additional $954.1 O to the City. In addition, the tenant's insurance coverage should be further reviewed to ensure compliance with the terms of the agreement. 2. State Beachfront Management Agreement (No. 3595) Audit State Beachfront Management Agreement No. 3595 requires the City of Miami Beach to remit 25% ("sand tax") from any and all monies collected from private concessionaires or other private concerns for the use of State beachfront property to the State of Florida. It also requires the City to provide the State of Florida with an annual audited report of all monies collected from concessionaires. The following shortcomings were noted during OIG's audit of the operational controls surrounding the City's management of Agreement No. 3595, that need improvement: a. The City inadvertently overpaid the State $2,363.94 due to 17 identified incorrect general ledger entries. b. Ten transactions were identified that were underbilled by $7,051.00. Of these ten, the Shelborne Hotel owed $6,072.00, which was not included on the master summary schedule provided to the Licensing Section by the Office of Real Estate. One beachfront property, overbilled by $1,320.00 during the 2017/18 fiscal year, still has not received a credit, and amounts owed from prior years by the Versailles and Triton Tower-AC Hotels have not been resolved. c. The Finance Department's Licensing Section incorrectly overbilled one entity by $810.00 in beachfront concession permit fees. d. The tested Boucher Brothers lnc.'s 21st & 46th Street concession payments were not properly distributed among the City's general ledger accounts by the Office of Real Estate and were not calculated in accordance with Section 4.2 of the Concession Agreement's terms, resulting in a $72,151.72 underbilling to Boucher Brothers by the City and a $13,470.94 sand tax underpayment to the State. If the Page 6 of 16 C ity 's in te r p r e ta tio n o f th e a g re e m e n t d iff e rs fr o m th a t o f th e O IG a n d C ity A tt o rn e y , th e n th e a g r e e m e n t s h o u ld b e re v is e d b y th e C ity C o m m is s io n . e . P e n ro d B ro th e r s In c . in c o rre c tl y re p o rt e d fo o d a n d b e v e ra g e s a le s to th e C ity re s u ltin g in a n e t o v e r p a y m e n t o f $1 1 3 .5 6 to th e S ta te . f. T h e O ff ic e o f R e a l E s ta te d id n o t in c lu d e s a n d ta x o n th e lu m p s u m a m o u n t p a id b y P e n r o d 's B ro th e rs , re s u ltin g in a $5 5 5 .2 5 u n d e rp a y m e n t to th e S ta te . 3 . F o ll o w -U p R e v ie w o f th e S ta te B e a c h fr o n t M a n a g e m e n t A g re e m e n t (N o . 3 5 9 5 ) A u d it O f th e n in e fi n d in g s c o n ta in e d in th e re p o rt th a t re q u ire d c o rre c tiv e a c tio n b y a C ity d e p a rt m e n t , e ig h t re c o m m e n d a tio n s w e re fu ll y im p le m e n te d a n d o n e re c o m m e n d a tio n w a s p a rt ia lly im p le m e n te d . It w a s re c o m m e n d e d th a t th e O ffi c e o f R e a l E s ta te a d d re s s th e o n e o p e n ite m c o n c e rn in g th e a c c u ra c y o f th e b illin g o f B o u c h e r B ro th e rs c o n c e s s io n p a y m e n ts . 4 . P u b lic W o r k s D e p a rt m e n t's W a re h o u s e In v e n to ry A u d it B a s e d u p o n re s u lts o f te s t c o u n ts a n d in v e n to ry re p o rt s , O IG s ta ff re c o m m e n d e d th a t th e F in a n c e D e p a rt m e n t u s e th e v a lu a tio n o f $1 ,7 9 5 ,5 0 0 .6 7 a s o f S e p te m b e r 3 0 , 2 0 1 8 . T h e a n n u a l p h y s ic a l in v e n to ry w a s c o n d u c te d e ff e c tiv e ly , w ith th e c o rre s p o n d in g v a lu a tio n d e e m e d re a s o n a b le . W a r e h o u s e s ta ff s h o u ld b e c o m m e n d e d fo r lo w e rin g th e s tra tifi e d s a m p le 's c a lc u la te d p e r c e n ta g e d iff e re n c e to 0 .0 0 % fr o m th e p rio r y e a r's 5 .6 9 %. 5 . B u ild in g D e p a rt m e n t P e r m it F e e S u r c h a rg e s A u d it T h is re p o rt is th e re s u lt o f a n a u d it c o n d u c te d to re v ie w th e B u ild in g D e p a rt m e n t's c o m p li a n c e w ith th r e e te s te d p e r m it fe e s u rc h a rg e s a s d e fin e d in th e F lo rid a S ta tu te s , th e M ia m i-D a d e C o u n ty C o d e a n d /o r th e M ia m i B e a c h C ity C o d e . T e s tin g d e te rm in e d th a t th e p e r m it fe e s u r c h a r g e s a s s o c ia te d w ith F .S . 5 5 3 .7 2 1 w e re in c o rre c tly c a lc u la te d , re s u ltin g in a n a d d itio n a l a m o u n t o f $10 5 ,1 1 3 .9 7 d u e to th e D e p a rt m e n t o f C o m m u n ity A ff a ir s (D C A ). In a d d itio n , p e rm it fe e s u rc h a rg e s a s s o ci a te d w ith F .S . S e c tio n 4 6 8 .6 3 1 w e r e in c o r re c tly c a lc u la te d , re s u ltin g in $8 6 ,3 0 6 .4 2 d u e to th e F lo rid a D e p a rt m e n t o f B u s in e s s a n d P ro fe s s io n a l R e g u la tio n (D B P R ). 1 7 o f 18 te s te d q u a rt e rly p e rm it fe e s u r c h a r g e p a y m e n ts d u e to th e D C A a n d th e D B P R w e re n o t re m itt e d tim e ly in a c c o rd a n c e w ith F .S . S e c tio n s 5 5 3 . 7 2 1 a n d 4 6 8 .6 3 1 . M o n th ly p e rm it fe e s u rc h a rg e p a y m e n ts d u e to M ia m i-D a d e C o u n ty w e re n o t re m itt e d tim e ly , re s u ltin g in th e in c o rre c t d e d u c tio n o f $4 ,2 0 3 .8 9 in o ff e r e d d is c o u n ts . L a s tly , C ity C o d e S e c tio n 14 -7 0 ( 1) c o n ta in s a p e rm it fe e s u r c h a rg e ra te th a t d iff e r s fr o m th e ra te in F .S . 5 5 3 .7 2 1 a n d s h o u ld b e c o rre c te d . 6 . M ia m i B e a c h T e n n is M a n a g e m e n t, L L C M a n a g e m e n t A g re e m e n t (F la m in g o P a rk T e n n is C e n te r ) P re lim in a r y O b s e rv a tio n s A lth o u g h th is a u d it w a s n o t c o m p le te d b e c a u s e th e c o n tra c to r te rm in a te d its a g re e m e n t w ith th e C ity , th e fo llo w in g p re lim in a ry o b s e rv a tio n s w e re n o te d : a . T h e c o n tra c to r o p e ra te d th e F la m in g o P a rk T e n n is C e n te r a n d th e N o rt h S h o re T e n n is C e n te r w ith o u t o b ta in in g its a n n u a l b u s in e s s ta x re c e ip ts fo r e ith e r fa c ility . In a d d itio n , s ix o f th e 1 4 k n o w n te n n is p ro fe s s io n a ls a p p e a re d n o t to h a v e o b ta in e d th e ir 2 0 1 9 /2 0 fi s c a l y e a r b u s in e s s ta x re c e ip ts a s o f N o v e m b e r 2 7 , 2 0 1 9 . b . F o u r c h e c k s is s u e d d u r in g th e 2 0 1 8 a n d 2 0 1 9 c a le n d a r y e a rs to th e C ity w e re re tu rn e d d u e to in s u ff ic ie n t fu n d s . P a g e 7 o f 1 6 c. T he contra ctor im pro perly m a intained a second checking accou nt to w hich the C ity did not have access, and it w as incorrectly used to pay som e expe nses fr om its M ia m i Shores Tennis C enter. d. So m e tennis professionals com plained that they w ere not pa id tim e ly fro m the contractor, one of w hom provided support ing do cum entation. e. 1,14 5 of 5,864 lessons given w ere at rates that did not appe ar to m a tch any of tho se listed in Exhibit K of the agreem e nt. 358 individuals received te nn is le sso ns at no charge, and one w as charged m o re than the highest perm issib le rate . 7. Parking and P olice Depart m e nt R equested Tow s O perationa l A udit T hree separa te audit report s w ere issued that address the O IG 's testing pe rf orm e d relative to Beach Tow ing Serv ices, Inc., Trem o nt Tow ing Inc. and of the C ity de part m e nts, Pa rking and P o lice , involved in the tow ing pro cess. These audits address a sig n ificant num be r of deficie ncies in need of pro m pt corrective action ranging fr om neede d revisio ns in the negotiated T ow ing Perm its, inaccurate C ity billings, poor C ity oversig ht and the tow com pa nies' unsatisfactory pe rf orm a nce (especially by B each Tow ing S e rv ices, Inc.). The current public tow structure is not functioning as w ell as it should, as tow custom e rs' rig hts are not being adequately enfo rced and there appea rs to be overcha rging by the tow com panie s fo r som e serv ices. T he fo llow ing short com ings w ere noted during testing that need corrective actio n by the C ity: a. P arking and Police D epart m e nt's requested tow s w ere not pro pe rly bille d du ring the audit period resulting in an estim ated unde rbilling of $24 ,8 2 2 ($2 1,5 77 fo r P arking + $3,245 fo r P olice). b. 12 of 26 tested P olice D e part m e nt billings w ere prepared after de sig na ted due dates per Tow ing P erm it Section 3 (46.15 %) ranging fr om a lo w of tw o da ys late fo r D ecem ber 20 17 to a high of 33 days late fo r N ovem ber 20 17 . c. T he current Tow ing Perm its contain som e contradictory w ording w hich created confusio n as to the ir interpretation, including charges fo r do llie s, ad m in istrative fees, after-hours fees and hook-up fees; and the tow com pan ie s' acceptance of add itional fo rm s of paym ent. d. Form a l com plaint lo gs w ere not m a intained by the C ity's P arking and Po lice D epart m e nts, w hich im peded verification that the actions requ ired unde r S ectio n 29 of the Tow ing P erm its w ere tim e ly perf orm e d. e. T he tow truck operators' arrival tim es w ere not recorded fo r P o lice D e pa rt m e nt reque sted tow s, creating an obstacle in determ ining com pliance w ith the 20-m inute re sponse tim e required unde r Section 14 of the Tow ing P erm its. f. T he P arking Depart m e nt did not m aintain adequate docum entatio n as to w hy the tow com panies w ere not alw ays altern ated. B each Tow ing pe rf orm e d 15 m o re public tow s than Trem o nt T ow ing during the 13 -m onth audit pe rio d . g. P arking and Police D epart m e nt staff w ere unaw are that the tow co m p a nie s did not m a intain the required insurance coverage in accorda nce w ith S e ctio n 4 of the Tow ing P erm its. h. T he Parking D epart m e nt's S tanda rd O perating Pro cedures w e re inco m p lete , and P arking Enfo rcem e nt Specia lists present at the tow s did not do cum e nt V ehicle S torage Receipts w he n usage of dollies or flatbed serv ices w ere w a rranted . P age 8 of 16 8 . Be a ch Tow in g S erv ice s, Inc. - Tow ing A ud it T he follo w in g short co m ings w ere no ted du ring testing that require corrective action by Be a ch Tow in g: a . Be a ch To w in g cha rge d the $40 fee fo r dollies or flatbed serv ices appro xim ately 65 0 % m ore fre q ue ntly tha n Trem ont Tow ing (7,179 com pared to 1,106) resulting in an estim a ted $25 8,870 in add itiona l revenues during th e 13-m onth audit period. b. Te stin g determ ined that B each T ow ing overcharged 55 Cl ass "B ", 73 Cl ass "C" and 12 Cl a ss "D" sam p l e d custom e rs on hook-up fees of the 148 review ed (14 0 /14 8 = 94.59%) based on an ana lysis of their gro ss vehicle w eight ratings. c. Be a ch Tow ing cha rged the la bor to engage/tow fee fo r vehicle entry on 11,441 of th e 11 ,6 14 teste d pu blic tow s tha t w e re charged hook-up fees during the audit pe rio d (98 .51 % ). A review of Pa rking and Police D epart m ent pro vided body ca m e ra fo o ta ge fo und that all 14 tested tow operators did not enter the vehicles at the to w lo ca tions. d. The am ou nts cha rge d by B each T ow ing fo r sam pled O ctober 2018 storage fees co u ld no t be verifie d be cause their em ployees did not recor d the tim e/date in d icatin g w hen the ow ners retrieved the tow ed vehicles. e. The am ou nts charge d and collected by Beach Tow ing fo r state sales taxes on ad m in istrative and/or storag e fees fo r Police D epart m ent requested tow s does not ap p e a r to be ju stified . f. Be a ch Tow ing did not m aintain the required insurance coverage in accordance w ith Se ction 4 of the Tow ing P erm its. 9 . T rem ont Tow ing, Inc._- Towi ng A ud it T he fo llo w in g sh ort co m ings w ere noted du ring testing that require corrective action by T re m ont T ow in g : a. 12 of 20 sa m pled T rem o nt Tow ing custom ers w ere overcharged fo r dollies or fla tbe d se rv ice s during a 14 -day test period, as such equipm ent w as not used at the to w lo cations, based on availab le Parking D epart m ent body cam era fo otage. b. Tre m o nt T ow in g , Inc. overcha rge d 16 C lass "B ", fo ur Class "C " and five Class "D " veh icl e ow ne rs hoo k-up fee s of the 42 review ed (59.52%) based on an analysis of their gross veh icl e w eig ht ratings and other pro vided docum entation. c. T re m o nt T o w in g cha rged the $3 0 la bor to engage/tow fee fo r vehicle entry on 11 ,23 0 of the 11,294 public tow s tha t w ere charged hook-up fees during the audit pe rio d. Te sting de term ine d tha t Trem o nt Tow ing overcharged its custom ers labor to en g a g e /tow fees fo r 12 of the 25 tow s sam pled in O ctober 2018, based upon a revie w of Pa rking and Po lice D e pa rt m ent body cam era fo otage, show ing that the tow op e rato rs w e re not accessing the vehicles at the tow locations. d . The tim e s tha t vehicle s w e re im po u nde d and/or released to their ow ners w ere not alw a ys indicate d on Trem ont Tow ing's invoices. e . The a m ou n ts charge d and colle cted by T rem ont T ow ing fo r state sales taxes on ad m in istra tive and/or storage fee s fo r Police D epart m ent requested tow s do not ap p e a r to be ju stified . f. Tre m ont T o w in g did not m a intain the required insurance coverage in accordance w ith Se ction 4 of the Tow ing Pe rm its, but subsequently pro vided evidence verifying tha t the y had re so lved the coverag e de ficiencies. P age 9 of 16 g . T re m o n t T o w in g 's in v o ice s co n ta in e d tw o se p a rate lin e ite m s co n ce rn ing the la b o r to e n g a g e /to w fe e a n d th e e x tra la b o r o r e xtra w a itin g tim e fe e tha t contrad icte d th e la n g u a g e in th e T o w in g P e rm its . 10. S e m i-a n n u a l F in a n c e R e vi e w s - F is cal Y e a r 2 0 19 /2 0 T h e p u rp o se o f th e se re v ie w s is to te st C ity sta ff s co m p lia n ce w ith re co m m e nd a tio ns fr o m th e B O O a u d it co n d u c te d a s a re su lt o f a $3 .6 m illio n fr a u d in v o lvin g th e C ity's T re a su ry D e p a rt m e n t a n d A u to m a tic C le a rin g H o u s e d is b u rse m e nts d u rin g th e fa ll of 20 16 . T h e F irst R e v ie w fo c u s e d o n co m p lia n c e w ith re co m m e n d a tio n s nu m b e red 17 , 27 , a n d 3 8 , a n d re v e a le d th e fo llo w in g issu e s : • A la c k o f se g re g a tio n o f d u tie s w a s no te d in fo u r in sta n c e s d u rin g a revie w of A c c o u n t P a y a b le tra n s a ctio n s . • S ix tra n s a ctio n s e q u a l to o r m o re th a n $10 0 ,0 0 w e re no t d u a lly ap p ro ved . • T h e a u th o riz a tio n fo r o n e o f th e 12 sa m p le d R o le A ssig n m e n t C h a ng e s w a s no t d o c u m e n te d b y th e M u n is S y ste m A d m in istra to r in ch a rg e . T h e S e c o n d R e v ie w te ste d co m p lia n c e w ith re co m m e n d a tio n s nu m b e re d 18 an d 27 . N o d e fi c ie n c ie s w e re n o te d . 11 . A n n u a l F in a n c e D e p a rt m e n t B a n k A cco u n t R e co n c ilia tio n s a n d S u m m a ry R e po rt T h is a n n u a l re v ie w w a s be g u n by th e O ffi c e o f In te rn a l A ud it as a re s u lt of the $3 .6 m illio n fr a u d co m m itt e d a g a in st th e C ity in 2 0 16 a n d ha s be e n co n tin u e d un d e r the O IG . O IG A u d it sta ff h a s (1 ) re v ie w e d th e ba n k re co n c ilia tio n s pe rf o rm e d e ithe r m o nthly or qu a rt e rly b y d e s ig n a te d F in a n c e D e p a rt m e n t sta ff to ve rify tha t th e y w e re co m p le ted tim e ly an d p ro m p tly re v ie w e d a n d a p p ro v e d ; (2 ) co n fi rm e d th a t a ll en trie s o n th e D a ily D e b it T ra n s a c tio n R e p o rt w e re d e e m e d va lid by F in a n c e D e p a rt m e n t sta ff ; a n d (3 ) ve rifi e d tha t th e re is a cre d it in th e g e n e ra l de p o sito ry a cco u n t an d a co rre sp o n d in g de bit tran sa ctio n in a n o th e r C ity b a n k a c co u n t fo r a ll Z B A (z e ro ba la n c e ac co u n t) tra n s a ctio ns. T he o n ly e x c e p tio n no te d d u rin g th e 2 0 19 /2 0 fis ca l ye a r w a s tha t th e de sig na ted F ina n ce D ep a rt m en t re vi e w e r d id no t lis t th e d a te th a t he com p le te d his review of the 5" and Alton Garage's December 2019 bank reconciliation. COMPLETED RESORT/SANITATION TAX AUDITS The Tax Auditors, who primarily conduct Resort Tax revenue-based audits, completed a total of 109 audits, consisting of 51 annual filers and 58 monthly filers, during the November 1, 2019 through October 31, 2020 period. These completed audits resulted in net assessments of $1,104,504.30 as of November 1, 2020. Although the Office of the Inspector General determines the amount of an assessment (if any) based on its audit, it is not involved thereafter in the collection phase unless additional documentation is provided, which may lead to adjustment, appeal, settlement or resolution through other City processes and agencies. Page 10 of 16 A s s e s s m e n ts th a t a r e n o t ti m e ly p a id m a y re s u lt in lie n s b e in g im p o s e d b y th e C ity o n p ro p e rt ie s o w n e d b y th e d e lin q u e n t ta x p a y e r s o r c o r p o ra te o ff ic e rs , w h ic h c a n re m a in in e ff e c t fo r u p to 2 0 y e a r s . A n y c o ll e c te d a s s e s s m e n ts b a s e d o n th e a u d its re p re s e n t a d d itio n a l re v e n u e s to th e C ity th a t w o u ld o th e rw is e n o t h a v e b e e n re c e iv e d . T h e o n e T a x A u d ito r p o s itio n a s s ig n e d to p e rf o rm S a n ita tio n a u d its o f w a s te c o n tra c to rs a n d /o r ro ll -o ff c o m p a n ie s w a s v a c a n t fo r s ix m o n th s a n d w a s fi ll e d m id y e a r. T h e n e w T a x A u d ito r h a s c o m p le te d o n e a u d it, w ith fo u r a u d its n e a rin g c o m p le tio n . A ll T a x A u d ito r s h a v e fa c e d d e la y s in o b ta in in g re c o rd s d u e to fu ll o r p ar ti al C O VI D -1 9 sh ut d o wn s a ff e c tin g m a n y o f th e ta x p a y in g e n titie s . T h e O IG h a s m a in ta in e d a p o lic y o f p e rm itt in g re a s o n a b le e x te n s io n s to a ff e c te d ta x p a y e rs w h e n a p p ro p ria te . IN V E S T IG A T IO N S , R E V IE W S A N D IN S P E C T IO N S The OIG has broad investigative authority under Section 2-256(d) of the City Code. Its authority includes investigation of any past, present, and proposed City contracts, programs, projects, expenditures, departments, agencies, boards, and committees. In performing its investigative function or other related functions, the office has been granted the power under the latter section to subpoena witnesses, administer oaths, and require the production of records regarding any matter within its jurisdiction. Investigations may entail administrative or criminal allegations or a combination of those matters. Purely administrative investigations may be handled in-house by the OIG. Investigations which include possible violations of criminal statutes may be handled jointly by the OIG and a law enforcement agency. Investigations which produce evidence of violations of either the City or County ethics ordinances will result in the referral of such issues to the Miami-Dade County Commission on Ethics. Findings and recommendations from most investigations, as with audits and some other activities, are provided to the City Administration and City Commission, and posted on the OIG website. The OIG is also authorized by City Ordinance to conduct less formal inquiries such as reviews and inspections of City programs and projects. Investigation of Palm and Hibiscus Islands Stormwater Drainage Project The most significant and in-depth investigation during the past year has been the probe of the Palm and Hibiscus Neighborhood Infrastructure Improvement Project, which was the subject of substantial attention and concern by the City Commission in the months preceding the commencement of the OIG's operations. There were public airings of the significant change orders and cost increases, as well as action by the County's environmental regulatory agency, the Division of Environmental Resource Management (D E R M ), within the Miami-Dade County Department of Regulatory and Economic Resources (R E R ). The investigation, led by Special Agent Jim McGee, included more than fifty sworn interviews of City personnel, contract staff, regulatory overseers and others, review and analysis of thousands of project documents, emails, correspondence and other records, as well as relevant regulatory provisions. A draft report of the investigation has been concluded. Following its review by the affected parties for their explanations and/or rebuttals of the findings pursuant to Section 2-256(h) of the City Code, it is anticipated that the final report of the investigation will be available publicly before the end of the calendar year. Page 11 of 16 In v e s tig a tio n o f Im p ro p e r P ro p e rt y T a x H o m e s te a d E x e m p ti o n s B a s e d o n a n a n o n y m o u s s o u r c e , th e O IG c o n d u c te d a n in v e s tig a tio n in to p o s s ib le ta x fra u d b a s e d u p o n im p r o p e r H o m e s te a d E x e m p tio n s c la im e d o n M ia m i B e a c h re s id e n tia l p ro p e rt ie s b y a C ity P la n n in g D e p a rt m e n t e m p lo y e e a n d o th e r fa m ily m e m b e rs . T h e in v e s tig a tio n w a s c o n d u c te d jo in tl y b y th e O IG a n d M ia m i B e a c h P o lic e O ffi c e o f In te rn a l A ff a irs , a lo n g w ith th e a s s is ta n c e o f th e M ia m i-D a d e C o u n ty P ro p e rt y A p p ra is e r In v e s tig a tio n U n it T h e in v e s tig a tio n d e te r m in e d th a t , d u e to th e im p ro p e r c la im o f H o m e s te a d E x e m p tio n o n a p ro p e rt y th a t h a d b e e n re n te d o u t fo r y e a r s b y th e C ity e m p lo y e e in q u e s tio n , th e re w a s a n o u ts ta n d in g p ro p e rt y ta x d e fi c ie n c y o f $1 0 ,9 1 8 .8 0 . T h e in v e s tig a tio n a ls o d e te r m in e d th a t, o n tw o o th e r p ro p e rt ie s in M ia m i B e a c h o w n e d b y fa m ily m e m b e rs o f th a t e m p lo y e e , th e r e w e re u n p a id d e fi c ie n ci e s a m o u n tin g to $6 9 ,3 5 4 .3 9 . W h ile th e C o u n ty a s s e s s e s a n d c o lle c ts th e s e ta x p a y m e n ts , a p o rt io n o f p ro p e rt y ta x e s c o lle c te d a re c re d ite d to th e C ity o f M ia m i B e a c h . T h e a s s e s s m e n ts o n th e p ro p e rt ie s w e re a p p ro p ria te ly a d ju s te d . T h e C ity e m p lo y e e p a id th e $1 0 ,9 1 8 .8 0 o w e d in fu ll a n d a fa m ily m e m b e r p a id a n a d d itio n a l $2 ,6 5 3 .3 5 . T h e C o u n ty c o m m e n c e d a c tio n to re c o v e r th e re m a in in g fu n d s o w e d . T h e c a s e w a s re fe r re d to th e O ff ic e o f th e S ta te A tt o rn e y fo r M ia m i-D a d e C o u n ty , w h ic h d e c lin e d c r im in a l p ro s e c u tio n . It w a s a ls o re fe r re d to th e C ity M a n a g e r fo r p o s s ib le a d m in is tra tiv e a c tio n . In v e s tig a tio n in to E x tra D a y o f E a r ly V o tin g a n d P o litic a l A c tiv ity a t F a rm S h a re T u rk e y G iv e a w a y E v e n t D u ri n g 2 0 1 9 Ci ty R u n -o ff E le c tio n A n in v e s tig a tio n w a s c o n d u c te d in to a lle g a tio n s th a t th e a d d itio n o f a n e x tra d a y o f e a rly v o tin g d u r in g th e 2 0 1 9 C ity R u n -o ff E le c tio n to A c c o m m o d a te th e O rt h o d o x J e w is h C o m m u n ity w a s a n a b u s e o f p o w e r b y th e M a y o r ; a n d th a t a F a r m S h a re T u rk e y G iv e a w a y e v e n t c o in c id in g w ith th e e le c tio n w a s m is u s e d fo r p o litic a l c a m p a ig n p u rp o s e s . T h e in v e s ti g a tio n c o n c lu d e d th a t th e re w a s n o a b u s e o f p o w e r b y th e M a y o r in p ro m o tin g a n e x tra d a y o f e a r ly v o tin g to a ll v o te r s b a s e d o n a re q u e s t fro m th e O rt h o d o x C o m m u n ity . T h e e x p a n s io n o f e a r ly v o tin g b e n e fit e d a ll v o te r s a n d w a s a n a p p ro p ria te u s e o f th e M a y o r's a n d C o m m is s io n 's d is c re ti o n a ry p o w e r s . T h e in v e s tig a t io n d id n o t fi n d a n y in te n tio n a l m is c o n d u c t re g a rd in g th e lo c a tio n o f th e T u rk e y G iv e a w a y in th e v ic in ity o f a p o ll in g lo c a tio n , a lth o u g h s o m e p o litic a l a c tiv ity o c c u rre d . It w a s n o te d th a t a n a p p e a r a n c e o f im p ro p rie ty c o u ld b e c re a te d d u e to th e c o n n e c tio n o f a C ity - s p o n s o r e d e v e n t to p o litic a l c a m p a ig n a c tiv ity . T h e O IG e n d o rs e d a re s o lu tio n , s p o n s o re d b y C o m m is s io n e r s G o n g o ra a n d R ic h a rd s o n a n d p a s s e d b y th e C o m m is s io n , th a t w o u ld p ro h ib it a ll p o litic a l c a n d id a te s , in c lu d in g in c u m b e n ts s e e k in g re -e le c tio n , fr o m h o s tin g o r c a m p a ig n in g a t s u c h e v e n ts , a n d w o u ld p ro h ib it th e ir lo c a tio n w ith in 2 0 0 fe e t o f p o llin g p la c e s d u rin g v o tin g p e r io d s . In v e s tig a tio n o f P r iv a te B a r b e r D o in g B u s in e s s in P o lic e D e p a rt m e n t B a s e d o n a n a n o n y m o u s c a ll o n th e O IG h o tlin e , a n in v e s tig a tio n w a s c o n d u c te d re g a rd in g a p r iv a te b a r b e r o p e r a tin g w ith in th e P o lic e D e p a rt m e n t. It w a s a ll e g e d th a t th e b a rb e r w a s b e in g p a id fo r h a ir c u ts , m a n ic u r e s , p e d ic u re s , e tc . d u rin g th e C O V ID lo c k d o w n , a n d th a t th e b u s in e s s P a g e 1 2 o f 1 6 w a s b e in g p ro m o te d b y a P o lic e M a jo r p re s s u rin g o ffi c e rs to p a tro n iz e th e o p e ra tio n , a n d w h o , it w a s s u g g e s te d , m ig h t b e g e tt in g c o m p e n s a te d . W o r k in g w ith M B P D In te rn a l A ff a ir s , th e O IG d e te rm in e d th a t a p riv a te b a rb e r h a d b e e n g iv e n p e r m is s io n to c o n d u c t b u s in e s s in th e d e p a rt m e n t a s a c o n v e n ie n c e to P o lic e p e rs o n n e l d u rin g th e lo c k d o w n . It w a s fu rt h e r d e te rm in e d th a t th e b a rb e r in q u e s tio n d id c h a rg e fo r h is s e rv ic e s a n d d id a ls o re tu rn a p o rt io n o f h is e a rn in g s to th e P o lic e M a jo r fo r th e p u rp o s e o f m a k in g a c o n trib u tio n to a le g itim a te c h a r ita b le o rg a n iz a tio n . A lth o u g h n o le g a l v io la tio n s o c c u rre d , th e O IG o p in e d th a t a p r iv a te b u s in e s s b e in g c o n d u c te d o n th e p re m is e s o f th e P o lic e D e p a rt m e n t c re a te d a n a p p e a r a n c e o f im p ro p r ie ty . T h a t a c tiv ity h a s b e e n te rm in a te d . R e v ie w o f C o m m u n ity O u tre a c h b y th e C ity in C o n n e c tio n w ith W e s t A v e n u e Im p ro v e m e n t P ro je c t, P h a s e II A t th e re q u e s t o f C o m m is s io n e r S a m u e li a n , a re v ie w w a s c o n d u c te d o f c o m p la in ts re c e iv e d b y a r e a re s id e n ts c o n c e rn in g c o m m u n ity o u tre a c h e ff o rt s b y th e C ity in c o n n e c tio n w ith th e W e s t A v e n u e Im p ro v e m e n t P ro je c t, P h a s e II. T h e c o m p la in ts w e re re c e iv e d d u rin g th e p ro c e s s o f th e C ity 's d e te r m in in g w h e th e r to lo c a te a s to rm w a te r p u m p s ta tio n a n d a b o v e g ro u n d c o m p o n e n ts in th e m e d ia n a t th e w e s t e n d o f Li n c o ln R o a d . In a d d itio n to C o m m is s io n e r S a m u e li a n , C o m m is s io n e r s R ic h a r d s o n a n d M e in e r h a d a ls o v o ic e d c o n c e rn s a b o u t th e C ity 's o u tre a c h e ff o rt s o n th e p ro je c t. T h e is s u e fo c u s e d o n w h e th e r s u ffi c ie n t, a c c u ra te in fo rm a tio n h a d b e e n p ro v id e d to th e c o m m u n ity re g a r d in g th e d e s ig n , lo c a tio n a n d fu n c tio n in g o f th e p u m p s ta tio n a n d its c o m p o n e n ts . T h e O IG d e te r m in e d th a t, d e s p ite a p p ro p ria te a n d e x te n s iv e o u tre a c h e ff o rt s b y C ity p e r s o n n e l, m a n y re s id e n ts h a d n o t re c e iv e d a c c u ra te a n d c o m p le te in fo rm a tio n . C ity p e r s o n n e l a g r e e d th a t e x tra e ff o rt c a n b e m a d e to c o m m u n ic a te , e s p e c ia ll y o n c o n tro v e rs ia l p ro je c t is s u e s , a n d a r e c o n tin u in g to re v is e a n d e x te n d o u tre a c h e ff o rt s to in s u re m a x im u m p u b lic in f o r m a tio n a n d e n g a g e m e n t. R e v ie w o f L G B T Q A d v is o r y C o m m itt e e V o te o n R e q u e s t fo r F u n d in g A t th e re q u e s t o f C o m m is s io n e r R ic h a rd s o n , a re v ie w w a s c o n d u c te d o f a v o te ta k e n b y th e L G B T Q A d v is o r y C o m m itt e e re c o m m e n d in g th a t th e C ity p ro v id e $1 5 0 ,0 0 0 in fu n d in g to th e C o m m itt e e fo r u n s p e c ifi e d p u r p o s e s . Q u e s tio n s w e re ra is e d a b o u t p o s s ib le m is c o n d u c t in c o n n e c tio n w ith th e a c c u r a c y o f C o m m itt e e re c o rd s c o n c e rn in g w h o o n th e C o m m itt e e h a d a c tu a ll y s p o n s o re d th e m o tio n , fo ll o w in g a le n g th y a n d a t tim e s c o n fu s in g d is c u s s io n th a t la s te d o v e r tw o m e e tin g s . T h e re v ie w re v e a le d th a t, a lth o u g h th e p u rp o rt e d o rig in a to r o f th e m o tio n h a d p a rt ic ip a te d in th e o r ig in a l w o r d in g o f th e m o tio n a t th e re q u e s t o f th e C h a ir, s h e d id n o t in d ic a te p e r s o n a l s u p p o rt o f th e m o tio n th a t c a rrie d h e r n a m e a n d , in fa c t, to ld th e O IG th a t s h e o p p o s e d it. T h e c o n f u s io n o v e r th e id e n tifi c a tio n o f th e m o v e r d id n o t a ff e c t th e o u tc o m e o f a m o tio n th a t p a s s e d w ith o u t o b je c tio n . H o w e v e r , it w a s re c o m m e n d e d th a t, in fu tu re d e lib e ra tio n s , th e C o m m itt e e e x e r c is e m o re c a r e in a d h e rin g to p a rlia m e n ta ry p ro c e d u re to a v o id s u c h c o n fu s io n . In s p e c tio n o f P a r k in g D e p a rt m e n t's Is s u a n c e o f C ityw id e a n d G P a rk in g P e rm its . T h e O IG in itia te d a n in s p e c tio n o f th e P a r k in g D e p a rt m e n t's Is s u a n c e o f C ityw id e a n d G P a rk in g P e r m its , w h ic h a ll o w d e s ig n a te d u s e rs to p a rk , fr e e o f c h a rg e a t d e s ig n a te d lo c a tio n s in th e C ity . T h e in s p e c tio n re v e a le d in s ta n c e s in w h ic h th e p u rp o s e o f s o m e p e rm its h a d e x p ire d ; th a t s o m e in d iv id u a ls p ro v id e d w ith p e r m its h a d te rm in a te d e m p lo y m e n t w ith th e C ity ; a n d th a t s o m e P a g e 1 3 o f 1 6 in d iv id u a ls h a d m u ltip le p e r m its , w h ic h c o u ld le a d to a n a b u s e o f th e p riv ile g e . It w a s re c o m m e n d e d th a t th e C ity a d o p t a cl e a re r p o lic y in re g a rd to th e d is trib u ti o n a n d re n e w a l o f th e p e r m its to a v o id fu rt h e r d e fi c ie n c ie s in th is p ro c e s s . T h e C ity M a n a g e r p ro v id e d u s e fu l in fo rm a tio n in re s p o n s e to th e d r a ft in s p e c tio n re p o rt th a t in c lu d e d a n e x p la n a tio n o f s o m e o f th e a p p a re n t la p s e s a n d h is in te n tio n to ta k e c o r re c tiv e a c tio n to a d d re s s a n y d e fic ie n c ie s . In s p e c tio n o f C ity B o a r d s a n d C o m m itt e e s M e m b e rs h ip T h e O IG p e rf o r m e d a n in s p e c tio n o f th e ro s te rs o f C ity b o a rd s a n d c o m m itt e e s a n d c o m p lia n c e w it h s e le c te d s e c tio n s o f th e C ity C o d e re g a rd in g c o m m itt e e m e m b e rs h ip re c o rd s a n d e lig ib ility , w it h th e fo llo w in g fi n d in g s : 1 . T h e d e s ig n a tio n o f b o a r d c h a irp e rs o n s a n d /o r v ic e c h a irp e rs o n s n e e d e d to b e u p d a te d . T h e C ity C le r k a g r e e d to u p d a te th e C ity 's d a ta b a s e fo r th e s e a p p o in tm e n ts a n d to p e rf o rm m o n th ly c h e c k s o f th e in fo r m a tio n . 2 . A re v ie w o f c o m p lia n c e w ith C ity b o a rd a n d c o m m itt e e m e m b e rs h ip re q u ire m e n ts c o n c e rn in g a ll 3 7 1 v o tin g m e m b e rs s h o w e d a la c k o f c u rre n t s u p p o rt in g d o c u m e n ta tio n c o n c e rn in g C ity re s id e n c y o r b u s in e s s a ff ilia tio n in th e C ity . T h e C ity C le rk a g re e d w ith th e fi n d in g b u t fe lt th a t th e e x e c u tio n o f a n A ff ili a tio n A ffi d a v it, w h ic h is n o w c o m p le te d b y e a c h m e m b e r a t th e ti m e o f a p p o in tm e n t, w a s a ll th a t h is o ff ic e w a s a u th o riz e d to d o , a n d th a t fu rt h e r in q u iry in to u tili ty b ills o r le a s e s w o u ld b e u n d u ly in tru s iv e . T h e C le rk a g re e d , h o w e v e r , th a t a n a n n u a l A ff ilia tio n A ffi d a v it c o u ld b e im p le m e n te d to e n s u re c o m p li a n c e . 3 . A n u m b e r o f in d iv id u a ls s e rv in g o n tw o b o a rd s w e re a ls o id e n tifi e d , m o s t o f w h o m a p p e a r e d to q u a lify fo r a n e x c e p tio n to th e o n e -b o a rd lim ita tio n , d u e to th e ir s e rv in g in a n e x o ffi c io c a p a ci ty , o r o n a M a y o r's C o m m itt e e , o r o n a S ta te -s a n c tio n e d b o a rd o r A d H o c C o m m itt e e in e x is te n c e fo r le s s th a n o n e y e a r. T h e C ity C le rk e x p la in e d th e p a s t a n d c u r re n t p ra c tic e o f e x te n d in g th e d e s ig n a tio n o f a n A d H o c b o a rd b e y o n d th e o rig in a l o n e y e a r w h e n a p p ro v e d b y th e C ity C o m m is s io n fo r u p to a n a d d itio n a l y e a r. In s p e c tio n o f C O VI D -1 9 R ent Assistance Procedures Utilizing a variety of funding sources, the City created several distinct pools of assistance funds that began serving residents in May 2020, including Community Development Block Grant- Coronavirus funds and HOME Investment Partnership funds. After becoming aware of a case in which an applicant apparently submitted incomplete financial information, OIG staff offered assistance to the Office of Housing and Community Development (HCD). The Excel spreadsheet used in the grant approval process has now been revised by adding drop-down menus, formulas and conditional formatting to facilitate an automatic determination of eligibility once all the information is entered by HCD staff. In addition, the Inspector General helped to expedite the department's request to obtain access to the FinCertify software, which will help to reveal bank accounts in the name of an applicant who may not have accurately reported his or her finances. Training on the new software has included staff from both HCD and OIG. Going forward, financial information from both prior grant recipients and new grant applicants will be vetted, and the State Attorney's Office notified of any fraudulently obtained funds. Page 14 of 16 C o n trac t O v e rsig h t R e : RFLI 2019 -318-W G T h is o v e rsig h t action w as in itiated due to a com pla int by a respondent to a R equest fo r Letters of In te re st (R F LI ) in co n ne ctio n w ith the m ana ge m ent of the Li ncoln R oad A ntiques and C ollectibles M a rke t. T he m ana g e m e n t co ntract w as sche dule d to expire on Septem ber 30, 2019. The co m p la inan t, o ne of th ree re spo ndents to the R FLI , alleged that the existing contractor had viola ted the C o ne of Sile n ce by co m m u nicating w ith som eone fr om the City's Procurem ent D e p a rt m ent du ring the C o ne pe rio d , and , in suppo rt , stated that the contra ctor had solicited fo r ve n d ors fo r the M arket fo r future dates after the expiration of the existing contract. T h e in q u iry by the O IG fo u nd that a m onth-to-m o nth extension of the existing contract had been du ly ap p ro ved ; tha t co n tact betw een the current contractor and the City had occurred only in co n n e ction w ith the exte nsio n ; and tha t interv iew s w ith the part icipants and an exam ination of em ails did no t sho w any evid e nce of im p ro pe r com m u nication w ith the existing contractor. G.0. BOND OVERSIGHT T h e O IG ha s assu m ed an oversig ht role in the C ity's $439 m illion General Obligation Bond P ro g ram , in acco rda n ce w ith S e ctio n 2-256 (f), C ity of M iam i Beach C ode, w hich states, "The In s p e cto r G ene ra l sh a ll revie w , audit, inspe ct, and investigate City contracts, pro gram s, pro jects, pro c u re m e nts, and expe nd itures asso cia ted w ith the C ity's G eneral O bligation Bond Pro gram ." S h o rt ly afte r his ap p o intm e nt, the Inspe ctor G e ne ral m et w ith the Pro gram D irector, M aria H ern a n d e z, w ho pro vide d a bro ad and de taile d review of the status of G .O . Bond pro jects and a co m p e n d iu m of m a te ria ls pe rt ine nt to the pro g ram 's planning and im plem entation pro gress. The In sp e cto r G e n eral atte nd e d se veral m eetings of the G .O . Bond advisory com m ittee, including one in w h ich he m ad e a pre se ntatio n to the group rega rding th e O IG's pur p ose and functions. In Ja n uary , O IG Sp e cia l A ge nt Ja n i Sing er w as assig ned to attend m eetings of the advisory board as w e ll as in te rn a l staff m e e tings of dep art m ental pe rsonnel engaged in the projects. She has ap p e a re d at G .O . B o n d com m u nity outreach m e etings in the South and N orth Beach co m m u n ities, as w e ll as att e nd ing m id -be ach m eetings of the M ayor's Blue Ribbon Panel on 41 st S tre e t an d the m id -be a ch ne ig hborhoo d asso ciatio n . Special A gent Singer has becom e w ell- ve rse d on pro cu re m ent issue s related to the G .O Bond Pro gram , and regularly uses EBuilder in he r ov e rsight of the pro je cts. T h e O IG ha s pro vid e d qu a rt erly report s on its G .O . Bond oversight to the M ayor and City C o m m is sion , in co m p lia n ce w ith the requ irem e nt in Section 2-256(j). Th e O IG perform ed a fin an ci a l an aly sis on tw o of th e largest G .O . Bon d pro jects , Baysh ore Par k and th e 72° Stre et C o m m u n ity C en te r refere nced in tho se repo rt s, w hich also raised concern s over the extensive use of chan g e orders and de sig n cha nge s in those pro jects. T h e G .O B o n d Pro g ram D ire ctor ha s w e lcom ed the O IG 's involvem ent in the pro gram and has co m m itt e d to tra in ing staff on the im p a ct of w aste on G .O Bond pro jects, a step w hich the O IG ha s co m m en d ed . T he O IG va lue s the pro fessio na l relationship it has developed w ith the Pro gram D ire cto r in the co m m itm ent to im prove pe rf orm ance and system atically rem ove w aste. P age 15 of 16 A s th e p ro g r a m p ro g r e s s e s fr o m "q u ic k w in " p ro je c ts to th e la rg e r im p a c t p ro je c ts d u rin g a tim e o f fi s c a l c h a lle n g e s , th e O IG w ill c o n tin u e to c lo s e ly m o n ito r c h a n g e o rd e rs a n d c o n d u c t a u d its a n d /o r in v e s tig a tio n s a s w a r ra n te d . CONCLUSION The City of Miami Beach Office of the Inspector General has been established and organized in fulfillment of the mandate of the City's voters. The OIG will continue to expand its oversight of City affairs, as well as its community outreach, and to involve and inform City personnel and members of the public in order to maximize the information flow that is vital to its operations. It will continue to welcome input and constructive criticism from the City Commission, City personnel, and the public, in order to improve efficiencies and to better detect fraud, waste and use wherever it may occur in City government. Inspector General Page 16 of 16