Resolution 2022-32216 RESOLUTION NO. 2022-32216
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, ADOPTING THE NATIONAL FLOOD
INSURANCE PROGRAM COMMUNITY RATING SYSTEM PROGRAM FOR
PUBLIC INFORMATION PLAN PREPARED BY THE CITY'S AD-HOC
PROGRAM FOR PUBLIC INFORMATION COMMITTEE, IN ACCORDANCE
WITH NATIONAL FLOOD INSURANCE PROGRAM REQUIREMENTS FOR
CREDIT UNDER THE COMMUNITY RATING SYSTEM.
WHEREAS, the goals of the Federal Emergency Management Agency's ("FEMA")
National Flood Insurance Program ("NFIP") are to provide flood insurance to property owners,
to encourage flood loss reduction activities by communities, and to save taxpayers' money;
and
WHEREAS, the City of Miami Beach participates in the NFIP and the Community
Rating System ("CRS"), a voluntary program that provides both incentives and tools to further
these goals; and
WHEREAS, participation in the CRS saves residents money by reducing flood
insurance premiums at an estimated $8.6 million annually; and
WHEREAS, the Program for Public Information ("PPI") provides activity points to
improve the City's CRS score, which in turn helps to reduce flood insurance premiums; and
WHEREAS, an advisory ad hoc Resiliency Communications Committee was first
created per Resolution No. 2016-29585 to serve as a PPI Committee (the "Committee") from
October 1, 2016 through October 1, 2017; and
WHEREAS, the latest advisory ad hoc Program for Public Information Committee was
created pursuant to Resolution 2021-31936, and will expire on December 31, 2022; and
WHEREAS, the Committee prepares an annual evaluation report, which is then
submitted to the Mayor and City Commission; and
WHEREAS, a PPI was developed by the prior Committee according to a seven-step
planning and public involvement process defined by the Community Rating System Program,
and was later adopted by the Mayor and City Commission via Resolution No. 2017-29771;
and
WHEREAS, a new Program for Public Information is required every five-years, and
on June 16, 2022, the Committee approved the new 2022 PPI to be transmitted to City
Commission, which is attached hereto as Exhibit A.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby adopt the National Flood Insurance Program Community Rating System
Program for Public Information Plan prepared by the City's Ad-Hoc Program for Public
Information Committee, in accordance with National Flood Insurance Program requirements
for credit under the Community Rating System.
PASSED and ADOPTED this 20 day JU A. 022/
ATTEST: /---y
Dan Gelber, Mayor
Rafael E. Granado, City Clerk
1 \
UINCORP. ORATEO.•0sJUL 2 5 2022 .. A _
APPROVED AS TO
FORM & LANGUAGE
& FOR EXECUTION
I
City Attorney q` Date
Resolutions -C7 E
MIAMI BEACH
COMMISSION MEMORANDUM
TO: Honorable Mayor and Members of the City Commission
FROM: Alina T. Hudak, City Manager
DATE: July 20, 2022
SUBJECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA,ADOPTING THE CITY'S AD-HOC PROGRAM
FOR PUBLIC INFORMATION COMMITTEE'S PLAN, WHICH IS A
PROGRAM FOR PUBLIC INFORMATION (PPI) FOR FLOOD-RELATED
INFORMATION, TO SATISFY NATIONAL FLOOD INSURANCE PROGRAM
REQUIREMENTS FOR CREDIT UNDER THE COMMUNITY RATING
SYSTEM ATTACHED HERE TO AS EXHIBITA.
RECOMMENDATION
It is recommended that the City Commission accept the National Flood Insurance Program
(NFIP) 2022 Program for Public Information (PPI) prepared for the Community Rating System
(CRS) program by the Program for Public Information Committee. The committee's continuous
participation and work is required to monitor the implementation of flood awareness projects,
which provide valuable activity points for the CRS program.
BACKGROUND/HISTORY
The Federal Emergency Management Agency (FEMA) established the National Flood
Insurance Program (NFIP) Community Rating System (CRS) in 1990.
The Community Rating System (CRS) is a voluntary program under the Federal Emergency
Management Agency (FEMA) National Flood Insurance Program allowing communities to earn
flood insurance discounts. Cities earn points for conducting activities promoting flood insurance
and reducing flood risk. The CRS rating scores range from 1 to 10 (1 being the highest and 10
the lowest). Miami Beach pursued an aggressive goal to improve its CRS ranking from a Class
6 to a Class 5 and was officially awarded the new score in May of 2019. As a result, many new
policies and renewals after May 1, 2019 have been able to save 5% more on flood insurance
premiums. With this score improvement, the City receives a 25% discount that totals $8.6
million in savings annually. In April of 2022,the City received notice of the successful three-year
recertification audit and will retain the Class 5 score. This helps offset increasing federal rates.
The Program for Public Information Committee (PPI)was first created by the City Commission
through Resolution No. 2017-30104 on November 29, 2017. The original Program for Public
Information Plan was approved on March 1, 2017 via Resolution No. 2017-29771. A progress
report is submitted annually to the City Commission as required by the program. On June 16,
Page 189 of 1502
2022, the PPI Committee approved the Five-Year Program for Public Information Report to be
transmitted to City Commission.
ANALYSIS
The mission of the proposed Program for Public Information Committee is to create and
monitor a Program for Public Information (PPI) plan with the purpose of reducing flood risk and
ultimately reducing the cost of flood insurance. The committee meets twice a year to address
CRS requirements as well as monitoring and evaluating the plan. The committee's composition
requires representation from communications, floodplain management, real estate, banking, and
insurance. The committee was first created by the City Commission through Resolution No.
2017-30104 on November 29, 2017. The Program for Public Information Committee members
are:
• Melissa Berthier, Communications Representative,
Director, Marketing and Communications Department
• Alex Carrasco, Banking Industry Representative
Vice President, Iberia Bank
• Scott Diffenderfer, CI PS, LCAM, Real Estate Agent Representative
Licensed Real Estate Broker Associate, Compass,
President of the Belle Isles Residents Association
• Carlos Gutierrez, PA, Real Estate Agent Representative
Broker Associate, Coldwell Banker
2016 President Miami Association of Realtors
• Mohsen Jarahpour, CFM, Floodplain Manager Building Department
• John J. Lee, Insurance Agent
Vice President, FirstService Financial
• Amy Knowles, Chief Resilience Officer, Committee Liaison
This year, the committee focused on creating a new Program for Public Information, as required
by the CRS. The new Program for Public Information includes revised messaging, updated
target audiences, and outreach projects. New Activities were incorporated into the document,
along with a collection of updates. This new PPI will act as a project guide for the next five
years.
The National Flood Insurance Program Public Information Plan details the city's various flood
mitigation efforts and promotes flood awareness, and the City Commission adopted the last
annual update on December 8, 2021, via Resolution No. 2021-31936.
The new 2022 Program for Public Information Plan, Attachment 1, includes:
• A new Program for Public Information Plan
• Updated Target Audiences
• Revised Messaging
• Inventory of Other Public Information Efforts
• Five Year Outreach Implementation Table; and
• Other Updates.
SUPPORTING SURVEY DATA
According to the 2022 Community Survey, residents of the City of Miami Beach identified
stormwater and drainage improvement efforts as high priority. 61% of respondents felt that
stomiwater and drainage improvements were the most important capital improvement project
the city could undertake. 79.8% of respondents were either supportive or very supportive of the
Page 190 of 1502
city spending tax dollars to address sea-level rise.
FINANCIAL INFORMATION
City staff, specifically the Chief Resilience Officer, (City Manager's Office), the Floodplain
Manager (Building Department), and the Director of Marketing and Communications all dedicate
hours to the Committee, reports and activities. Outreach is distributed through existing
communications channels with some target direct mailing and materials at a cost of less than
$10,000 annually. Due to the City's performance in the FEMA full Community Rating System
program, most NFIP policy holders receive a 25% discount that totals $8.6 million in savings
annually.
CONCLUSION
The administration recommends the City Commission accept the Program for Public
Information Plan to continue reducing flood risk through awareness communications and to
increase National Flood Insurance Program Community Rating System points, earning
significant flood insurance premium discounts for residents and businesses.
Applicable Area
Citywide
Is this a "Residents Right Does this item utilize G.O.
to Know" item, pursuant to Bond Funds?
City Code Section 2-14?
Yes No
Legislative Tracking
Environment and Sustainability
Sponsor
Commissioner Alex Fernandez
ATTACHMENTS:
Description
o Exhibit A
Page 191 of 1502
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2022 Program for
Public Information
National Flood Insurance Program Community Rating System
BEACH
ISI \ O
A 3OVF
Mayor and City Commission
Dan Kristen Rosen Alex Steven Ricky David
Gelber Gonzalez Pending Fernandez Meiner Arriola Richardson
Mayor Vice Mayor Commissioner Commissioner Commissioner Commissioner Commissioner
Program for Public Information Committee 2022
Melissa Berthier Carlos Gutierrez
Chair Vice Chair
Marketing & Real Estate
Communications Representative
Director
Scott Mohsen John J. Lee Alex
Diffenderfer Jarahpour Carrasco
Real Estate Floodplain Insurance Banking
Representative Manager Representative Industry
Representative
City Manager's Office
Amy Knowles
Chief Resilience Officer
Juanita Ballesteros
Senior Resilience Analyst
Tafari Torres
Florida International University Intern
2
Page 193 of 1502
DEVELOPED FOR THE NATIONAL FLOOD INSURANCE PROGRAM
COMMUNITY RATING SYSTEM
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J U LY 20, 2022
3
Page 194 of 1502
Table of Contents
INTRODUCTION & BACKGROUND 5
OVERVIEW 5
PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW 7
OUR COMMUNITY'S PUBLIC INFORMATION NEEDS 8
MIAMI BEACH 8
Flood Hazard for Miami Beach 8
Severity of the Flood Hazard 8
Flood Protection Measures 8
Priority Areas 9
FLOOD INSURANCE COVERAGE ASSESSMENT 9
Summary Findings of 2022 Flood Insurance Coverage Assessment 12
Flood Insurance Coverage Improvement Plan 12
PROJECT DESIGN 13
Target Audiences 13
Inventory of Other Public Information Efforts 13
MIAMI BEACH MESSAGES 16
OTHER PUBLIC INFORMATION INITIATIVES 18
OUTREACH PROJECTS AND ADDITIONAL COMMUNITY RATING SYSTEM
ACTIVITIES 18
Outreach Implementation Plan 20
EVALUATION, OWNERSHIP, & ADOPTION 28
4
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INTRODUCTION & BACKGROUND
OVERVIEW
This Program for Public Information (PPI) is the FLOOD INSURANCE FACTS
City of Miami Beach's communications plan to
reduce flood risk and to help reduce the cost of
flood insurance premiums for residents and • The City of Miami Beach participates in
businesses the National Flood Insurance Program
(NFIP)Community Rating System
The City of Miami Beach is a vibrant coastal (CRS).
community. Rich in history, culture, and home
to 14 historic districts, the city also has a low- • Miami Beach has improved its score to
lying topography making it vulnerable to flood a Class 5.This makes the city one of
the few municipalities to achieve this
risk.
score in Miami-Dade County.
The city works to reduce flood risk on many • This effort saves residents and
fronts. This includes a mature dune system to
businesses 25%on their flood
reduce the impact of storm surge and erosion, a insurance premiums—an estimated
comprehensive stormwater management
$8.6 million in annual savings.
program, the elevating of low-lying streets,
requiring new and substantial construction to
build higher than base flood elevation, and
higher sea wall elevation.
This Program for Public Information (PPI)
document is an initiative to gain valuable points
to reach our CRS (Community Rating System)
goal that currently reduces the cost of flood As a coastal barrier island, 97% of the
insurance premiums. The Community Rating properties in City of Miami Beach are
System (CRS) is a voluntary program under the located within or near a Nigh Risk
Federal Emergency Management Agency Flood Zone Area (Special Flood
(FEMA). Participation in the program allows Hazard Areas "SFHA") as mapped by
communities to earn flood insurance discounts. FEMA. The flood zone requires flood
Under FEMA's National Flood Insurance Program insurance coverage for any building
(NFIP), communities earn points for conducting with a federally backed mortgage.
activities promoting flood insurance and
reducing flood risk. The CRS rating is scaled from
1 to 10, with 1 being the best.
Miami Beach pursued an aggressive goal to
improve its CRS ranking from a Class 6 to a Class
5 and was officially awarded the new score in
5
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2019. In December 2020, the city undertook a 3-year verification audit, a comprehensive
review of all CRS activities. With the conclusion of this audit in April 2022, the city retained
its Class 5 rating.
As a result of this score, the community is eligible to receive a 25% discount on
federal flood insurance—totaling $8.6 million in annual savings. This helps offset
increasing federal rates.
The program complements the city's approach to public participation and is a key part of
its resilience communications strategies. Keeping flood insurance as affordable as possible
within the current NFIP is one of the ways the City of Miami Beach works to prioritize
physical and economic resilience for the community.
The PPI requires a plan for implementation and an annual report updating the City
Commission about the different outreach programs implemented.
In 2017, the City of Miami Beach created the first Program for Public Information (PPI). Part
of drafting a PPI requires the forming of a PPI Committee. The PPI Committee meets to
monitor and evaluate the status of communications projects and outcomes. City staff also
conducts outreach projects, other CRS activities and collects data on implementation and
measures.
The CRS requires a community's Program for Public Information (PPI) to be updated every
year. Every five years a community is tasked with creating an entirely new plan. Pursuant
to the guidelines outlined in the CRS, and in alignment with new CRS updates, this new PPI
provides refreshed messages and outreach projects. The substance of this Program
highlights the progress made towards desired outcomes, discusses project implementation
statuses, and includes an update on existing recommendations as well as new ones.
THE PROGRAM FOR PUBLIC INFORMATION NOT ONLY SHOWS ACTIVITIES
CONDUCTED BUT ALSO DEMONSTRATES THE IMPACT THAT OUTREACH
PROJECTS HAVE IN THE COMMUNITY. THIS REPORT ALLOWS THE
COMMITTEE TO KEEP TRACK OF THE PLAN'S OUTCOMES, CELEBRATE
ACHIEVEMENTS, IDENTIFY AREAS OF IMPROVEMENTS,AND CONTINUE
PLANNING FOR THE FUTURE.
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PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW
The Program for Public Information (PPI) Committee, made up of private and public
stakeholders, guided the Program for Public Information (PPI). This year, in 2022, the
Committee followed the seven-step planning, and public involvement process defined by
the Community Rating System (CRS) Program. Their unique perspectives and expertise
helped define target audiences, messages, outcomes, and outreach methods.
The Committee also addressed other CRS activities that complement the PPI for extra
activity points, including:
• 320 Map Information Services,
• 330 All Hazards Guide,
• 330 Flood Insurance Coverage Assessment,
• 340 Real Estate Agents Disclosure and Information Brochure,
• 360 Flood Protection Information including technical and financial assistance, and
• 540 Drainage System Maintenance.
The City of Miami Beach has a wealth of knowledge regarding flood hazards and flood risk.
The Committee is comprised of six stakeholders, each with valuable perspectives and insight
on flood risk and insurance. The Committee member expertise is specified by the CRS
program, which requires representation from the city's Communications Department, the
city's Floodplain Office, in addition to representation from local real estate, banking, and
insurance sectors. The Committee was previously formed by the City Commission through
Resolution No. 2016-29585 on September 27, 2016; Resolution No. 2017-30104 on
December 13, 2017; Resolution No. 2018-30658 on December 12, 2018; Resolution No.
2019-31083 on December 11, 2019; Resolution No. 2020-31527 on December 9, 2020;
and Resolution No. 2021-31936 on December 8, 2021. The committee has been re-created
annually to comply with the CRS program.
Melissa Berthier, Chair Director
Office of Marketing and Communications
Carlos Gutierrez, PA Real Estate Agent
Vice-Chair Broker Associate, Coldwell Banker
2016 President Miami Association of Realtors
Alex Carrasco Banking Industry Representative
Vice President, Iberia Bank
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Page 198 of 1502
Scott Diffenderfer, CIPS, Real Estate Agent
LCAM Licensed Real Estate Broker Associate, Compass
President of the Belle Isles Residents Association
Mohsen Jarahpour, CFM Floodplain Manager
Building Department
John J. Lee Insurance Agent
Vice President, FirstService Financial
Our Community's Public Information Needs
Miami Beach
Flood Hazard for Miami Beach
The City of Miami Beach is a coastal barrier island bordering the Atlantic Ocean and Biscayne
Bay. All properties within the City of Miami Beach are currently located in or near a High-
Risk Flood Zone Area (Special Flood Hazard Areas, or SFHAs), as mapped by FEMA.
The city faces flood risks throughout the year. Sunny day flooding, storm flooding, King
Tides, storm surge, high groundwater, and sea level rise all pose serious threats to the
city's community and infrastructure.
The city monitors flooding throughout the year with its Stormwater Program Resilience
Dashboard. The Dashboard tracks tides, tidal levels, flood locations, and flood requests from
community members. When there is major flooding reported, pumps are pre-positioned to
alleviate minor flooding. Of all requests from 2021, 40% concerned standing water from 0-
3 inches while 59% concerned significant standing water and stormwater flooding ranging
from 3-12 inches of standing water. The remaining 1% concerned major flooding 12 inches
and higher.
Severity of the Flood Hazard
Flooding is a significant natural hazard facing the City of Miami Beach. Damage brought on
by floodwaters has the potential to affect residential areas, businesses, and tourists on the
entire island.
Flood Protection Measures
The city has placed a range of flood protection measures including neighborhood
improvement projects that have new stormwater infrastructure, road elevation, updated
building codes, elevation requirements, seawall ordinances and upgrades, and a
reinforcement of natural systems such as the city's dune system.
8
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Priority Areas
Priority Areas are identified within the CRS as "areas of the community with concerns related
to floods or floodplains." As a coastal barrier island, the entirety of the City of Miami Beach
is located in or near a high-risk area (Special Flood Hazard Area or SFHA). Acknowledging
this fact, the Committee identified the entire City as a priority area for the purpose of the
PPI.
The City of Miami Beach has 55,231 buildings. 97% of properties in the city are in the SFHA
AE Flood Zone. Location in the AE flood zone means that insurance is required for buildings
with federally backed mortgages. As such, the city's messaging encourages everyone to
obtain flood insurance.
Flood Insurance Coverage Assessment
CRS ACTIVITY 330
The Committee examined the current flood insurance coverage and areas, or types of
properties, where coverage could be improved. Property data from 2021 was obtained by
the Miami-Dade County Property Appraiser. National Flood Insurance Policy data from 2022
was obtained from the FEMA National Flood Insurance Program. These two data sets were
coordinated and applied accordingly. Because the methodology between Miami-Dade
County data and NFIP data differs and might be different time frames, the resulting tables
may reflect these discrepancies.
The City of Miami Beach has a high rate of flood insurance coverage.
Table 1:
Percentage of Buildings Insured in the City of Miami Beach: Based on Flood Zones
Number of % Average Insurance in Average
Flood Zone Policies Buildings Premium Insurance
Units Insured Coverage
Force Covera e
g
AE 40,368 51,330 79% $25,364,223.00 $628 $7,776,686,800 $192,645
X 3,208 3,976 81% $504,464.00 $157 $551,726,500 $171,985
Total 43,576 55,306 79% $25,868,687.00 $594 $8,328,413,300 $191,124
The data in Policies is provided directly by FEMA NFIP. The data for Number of Units is provided by Miami-Dade County.
9
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Tables 1 illustrates that:
• 79% of all buildings in the City of Miami Beach have National Flood Insurance Policies.
• 79% of buildings in the Special Flood Hazard Area (SFHA) AE Zone have National
Flood Insurance Policies.
• 81% of buildings in the X Zone have National Flood Insurance Policies. Buildings in
this area represent a small percentage, 7% of all buildings. Flood insurance is not
required.
Next, the Committee examined insurance based on the type of building occupancy.
Table 2:
Percentage of Buildings Insured in the City of Miami Beach: Based on Occupancy
Policies in Number of Average Insurance in Average
Occupancy Buildings Premium Insurance
Force i Units Insured Premium Force Coverage
SOL*Ce MP soma-wean, -
Single Family 3,442 4,905 70% $ 7,393,926.00 $ 2,148 $1,032,543,900 $299,984
All other Residential 37,028 43,500 1.S% $ 11,016,724.00 $ 1,393 $6,368,339,000 $171,987
Non-Residential 896 6,901 13% $ 6,240,298.00 $ 6,965 $ 509,014,800 $568,097
Total 41,366 55,306 75% $ 24,650,948.00 r$ 596 $7,909,897,700 $191,217
Table 1 and Table 2 show a discrepancy in the total Policies in Force. This discrepancy comes directly from FEMA NFIP data
and was not calculated by the Committee. This difference in totals causes the overall percentage of buildings insured to vary
slightly, since there are more total policies counted in Table 1 than Table 2. As a result, Table 1 shows 79% of all buildings
insured while Table 2 shows 75%of all buildings insured.
There is more confidence in the total figure for Policies shown in Table 1, which is 43,576. The same FEMA NFIP data is used
for Table 3 and Table 4, which look at Pre-FIRM and Post-FIRM numbers, the total for which is 43,573 policies. As such, we
believe that the FEMA data provided for Table 2 might use different methodology and is less reliable. For this report, we will
be using the total percentage from Table 1 of 79%coverage.
Table 2 illustrates that:
• 70% of Single-Family homes have National Flood Insurance Policies.
• 13% of Non-Residential properties (commercial or other) have NFIP insurance
coverage.
Conducting an analysis of flood insurance coverage is an important step to increasing the
level of insurance. While Miami Beach has a high level of coverage, at 79%, the
data indicated that non-residential properties have a markedly low rate of
coverage and can be targeted to increase flood insurance coverage.
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The Committee then compared flood insurance coverage for Pre-FIRM and Post-FIRM
buildings. The terms Pre- and Post-FIRM mean that the building was constructed either
before or after the 1972 FEMA Flood Insurance Rate Maps (FIRM) were released.
Table 3:
Percentage of Pre-FIRM (Construction before 1972) Buildings Insured in the City
of Miami Beach
Number of Average Insurance in Average
Flood Zone :Policies Buildings Premium Insurance
Units Insured Coverage
Force Coverage
Sot w srxtrkcOumr
AE 23,501 31,869 74% $20,123,428.00 $856 $3,821,210,800 $162,598
X 2,856 1,737 164% $411,208.00 $144 $480,400,900 $168,208
Total 26,357 33,606 78% $20,534,636.00 $779 $4,301,611,700 $163,206
Table 3 reflects a discrepancy between policies and number of units in the X Zone. The number of policies was derived from
NFIP data and number of units were derived from Miami-Dade County Appraiser's Office data. Number of units was retrieved
by filtering those properties built before the year 1972 in the Miami-Dade County Appraiser's Office 'Folio by Flood Zone'data
sheet and further filtering the results by existing Flood Zones.
Table 3 illustrates that:
• 7S% of total PRE-FIRM properties are covered under National Flood Insurance
properties.
Table 4:
Percentage of Post-FIRM (Construction after 1972) Buildings Insured in the City
of Miami Beach
Number of Average Insurance in Average
Flood Zone Policies Buildings Premium I Insurance
Units Insured Premium 1 Force Coverage
SOURCE MP SOURCE COWRY
AE 16,864 19,271 88% $5,240,795.00 $311 $3,955,476,000 $234,551
X 352 2,204 16% $93,256.00 L $265 $71,325,600 $202,630
Total 17,216 21,475 80% $5,334,051.00 r $310 $4,026,801,600 $233,899
Table 4 illustrates that:
• 80% of total POST-FIRM properties are covered under National Flood Insurance
Policies,
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• 16% of the POST-FIRM buildings located within the X zone are covered under National
Flood Insurance Policies.
Summary Findings of 2022 Flood Insurance Coverage Assessment
Since overall findings identify the following areas with the lowest coverage, outreach
within this plan is targeted to:
• Non-Residential Properties and units in the AE Zone,
• Single-Family Residential Properties in the AE Zone, and
• Units located in the X Zone. Although insurance is not required, due to the
proximity to the AE Zone, insurance coverage is encouraged.
Flood Insurance Coverage Improvement Plan
In order to increase insurance coverage for these groups, the following outreach projects
are included in the Program for Public Information:
Flood Insurance Coverage Improvement Plan
(Also Included in the Outreach Implementation Plan)
Targeted Group Project Department Assignment Schedule
Non-Residential OP #8 - Fact Sheet Building, Finance Annual, Summer (July)
Properties and Units in emailed and mailed with
the AE Zone the Business Tax
Receipt (BTR) Renewals
Single-Family OP #1 - MB Magazine City Manager's Office Annual, Hurricane Season
Residential Properties in OP #2 - Letter from
the AE Zone Elected Leadership
encouraging flood
insurance messaging
Units located in the X OP #1 - MB Magazine Building, Communications Quarterly (Began Spring
Zone OP #2 - Letter from 2017)
Elected Leadership
encouraging flood
insurance messaging
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Project Design
Target Audiences
The Committee identified a list of target audiences informed by the flood insurance coverage
assessment and by their areas of expertise.
The following target audiences were identified:
Target Audience List
Cate•or S.ecific Audience T •es
Repetitive Loss Areas
Tenants
Residents Property Owners - Condominium Owners
Condominium Associations
Neighborhood Associations
Real Estate and Insurance Agencies
Tenants
Businesses Property Owners
Contractors
Seawall Owners
The Committee decided to target these audiences with the ten important messages
created in the 2017 Program for Public Information Plan. These messages can be viewed
starting on page 17. The first six messages follow the required CRS topics, with four more
added by the Committee. The four additional messages are optional but provide the ability
to tailor messages to meet Miami Beach's community needs. The Committee has worked to
clarify messages in order to better inform the community.
Inventory of Other Public Information Efforts
To target these communities more effectively, and to avoid unnecessary duplication of
efforts, the PPI has conducted an inventory of existing outreach projects. This inventory
includes community-based information efforts, city-wide initiatives, and plans implemented
by other organizations and/or agencies. The following table is a collection of current
initiatives in place that support the Community Rating System goals.
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Inventory of Other Public Information Efforts
ORGANIZATION PROJECT SUBJECT MATTER FREQUENCY
1. City of Miami Beach MB Magazine Storm water program, Quarterly
Communications hurricane and King Tide
Department preparedness, flood safety
Flood Awareness CRS flood related topics 3 times per year
(Magazine, Hotel
Association)
Website 10 CRS flood related topics Ongoing
Instagram, Facebook, Hurricane and King Tide Year-Round
Twitter, Nextdoor, preparedness, flood safety
YouTube, Text Messages
E-Blasts (news) Hurricane and King Tide Year-Round
preparedness, flood safety
Media Collaboration, Hurricane and King Tide Hurricane Season
Interviews Preparedness, flood safety and King Tide
Season
Vehicle Messaging Hurricane and King Tide Hurricane Season
Service preparedness, flood safety and King Tide
Season
2. City of Miami Beach Elevation Certificates Available elevation Year-Round
Building Department certificates for properties
3. City of Miami Beach Incident Action Reports, Hurricane and King Tide Hurricane Season
Emergency Community Meetings, preparedness, flood safety and King Tide
Management Community Emergency Season
Response Team
Meetings
4. City of Miami Beach Instagram, Twitter, King Tide Preparedness, King Tide Season
Environment and Facebook, Nextdoor, Storm Drain/Biscayne Bay (Spring and Fall)
Sustainability YouTube Cleanliness Ongoing
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5. Miami-Dade County Hurricane Guide, Hurricane and flood Every year
Emergency Flood Response preparedness, evacuation
Management Preparation Guide routes
6. Miami-Dade County Coastal Cleanup Live, Love and Clean our Every year in the
Bay Baynanaza, Protecting Spring
Natural Floodplain Functions
7. Ocean Conservancy Coastal Cleanup Trash Free Seas, Protecting Every Year
Natural Floodplain Functions
8. Clean Miami Beach Coastal Cleanup Beach cleanup, Dune Annually
cleanup, Protecting Natural
Floodplain Functions
9. Debris Free Oceans Ocean cleanup, Beach Protecting Natural Annually
Cleanup, Coastal Floodplain Functions
Cleanup
10. South Florida Water "Flood Awareness Month" in Every Year in June
Management South Florida Keep Ditches,
swales, drainage grates and
retention lakes clear of
debris, trash and other
discarded material. Report
the location and condition of
any clogged or damaged
facilities to the proper
authority,
11. National Weather Hurricane Tracking Maps, Year-Round
Service evacuation zones, Turn
Around Don't Drown! Be
Safe! It's never safe to
drive or walk into flood
waters. Flood Preparedness.
12. Army Corps of Beach renourishment Beach Renourishment Based on planned
Engineers projects
13. FEMA Don't get caught Ongoing
unprepared. Have a place to
go. Be prepared before the
next flood. A single storm
can ruin your financial
future. Protect what
matters.
14. National Oceanic and Updated SLR projections Know Your Flood Hazard,
Atmospheric Flood Related Topics
Association
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Miami Beach Messages
The Committee formulated a series of ten messages tailored to the floodplain hazards
specific to each target audience member. The information contained in the ten messages
promotes flood mitigation measures and education on flood risks in the community.
A chart detailing Miami Beach's ten messages and how they correspond with CRS Priority
Topics can be seen below.
CRS Priority Topics Miami Beach Messages
1. Know Your Flood Hazard Know Miami Beach's Flood Risk
(Required CRS Topic) Example Additional Text:
97% of properties on Miami Beach are located in a
Special Flood Hazard Area, as mapped by FEMA. Miami
Beach is reducing risk through elevating roads, a new
stormwater system, and new construction regulations to
build higher. Contact the city's building department
and Floodplain Management staff for relevant
information elevation requirements and flood
zones at 305.673.7610 ext. 6770 or 6165.
2. Insure Your Property for Your Know Your Flood Insurance Coverage!
Flood Hazard (Required CRS Example Additional Text:
Topic) Flood damage is generally not covered by standard
homeowner, renter, or hurricane insurance. Make sure
to know what your policy covers. For more
information on flood policies visit Floodsmart.gov
3. Protect People from the Hazard Be Smart if You See Flood Waters!
(Required CRS Topic) Example Additional Text:
Avoid driving through or coming in contact with flood
waters. Make sure you are tuned into Miami Beach social
media and local weather alerts. Follow Miami Beach
on Instagram and Twitter @MiamiBeachNews for
up-to-date information on local flood risks. Text
MBALERT to 888777 for emergency updates.
4. Protect Your Property from the Keep Your Home and Belongings Dry
Hazard (Required CRS Topic) Example Additional Text:
Elevate important appliances like washers and dryers.
Choose water-resistant materials like tile flooring
instead of wood. Provide flood openings in non-habitable
areas. For other suggestions view the resources on
our flood awareness page at Flood Awareness I
City of Miami Beach (miamibeachfl.gov)
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5. Build Responsibly (Required CRS Build Resiliently
Topic) Example Additional Text:
Follow the Building Code. Get a permit before you build.
Each property's elevation is unique - obtain an elevation
certificate to understand yours and potentially lower
your cost of flood insurance. For more information on
elevation certificates and how to get one, visit
Elevation Certificates - Miami-Dade County
(miamidade.gov). The City may have elevation
certificates for properties built after 1995, applicants
can inquire by calling (305) 376-7610.
6. Protect Natural Floodplain Our Natural Systems Enhance our Flood Protection
Functions Example Additional Text:
Beach sand dunes and vegetation, coral reefs, and green
open areas are natural flood barriers. The City of Miami
Beach has taken extensive efforts towards beach
and Dune renourishment. View our relevant
projects at Natural Resources Management j City
of Miami Beach (miamibeachfl.gov) to see how the
City promotes effective floodplain management.
7. Storm, Hurricane and King Tide Have a Plan! South Florida Can Experience Flooding
Preparedness (Additional CRS from Hurricanes and King Tides
Topic) Example Additional Text:
Know your evacuation routes, and how to protect
yourself and your loved ones. You can find your
nearest hurricane evacuation route at Evacuation
Information I City of Miami Beach
(miamibeachfl.gov).
8. Surface Water Quality Keep It Clean! Keep Storm Drains Clean!
Example Additional Text:
Don't Litter! Keep storm drains clear of litter and debris
to prevent flooding and keep Biscayne Bay clean.
Report issues to the free Miami Beach e-gov App
or call 305. 604.CITY
9. Financial Assistance for Flood Financial Assistance.
Mitigation (Additional CRS Topic) Example Additional Text:
Financial Assistance relief is available for properties that
have experienced damage. Learn more by contacting
the Grants Office at 305-673-7510
10.Technical Assistance (Additional Miami Beach is Here to Help
CRS Topic) Example Additional Text:
The Building Department offers free technical assistance
to identify ways to reduce flood hazards. Call 305-673-
7610 to learn more.
17
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Other Public Information Initiatives
Outreach Projects and Additional Community Rating System Activities
This program compliments the city's flood risk reduction initiatives that include a mature
dune management system, a comprehensive stormwater management program, elevating
low-lying streets, requiring new and substantial construction improvement to build higher
than base flood elevation, and an ordinance raising sea wall heights. The city is also
implementing a Private Property Adaptation Program, which will provide a 50/50 matching
grant for property owners to undertake flood mitigation improvements. Sharing information
about these initiatives is integrated into the key messages.
In addition, the following CRS activities have been integrated into this plan.
1. Map Information Services (CRS Activity 320) As part of the city's ongoing
outreach projects, Miami Beach Flood Awareness Messages and Flood Maps
Information Availability are conveyed to homeowners, renters, business owners, real-
estate agents, insurance agents, bankers, architects, engineers and contractors via
Miami Beach Magazine, brochures, fact sheets/flyers, letters and Miami Beach's
website. The outcome of this service will increase comprehensive flood awareness
throughout the community.
2. All Hazards Guide (CRS Activity 330) Miami Beach's All Hazards Guide includes
flood and hurricane preparedness and evacuation route information. The guide is
annually conveyed to homeowners, renters, business owners, and visitors via
brochures, social media, and Miami Beach's website. The outcome of this effort is to
increase the community awareness about tropical storm and hurricanes as well as to
inform the community on how they can protect their family and properties before,
during, and after hurricane and flooding events.
3. Real Estate Agents Disclosure and Information Brochure (CRS Activity 340)
As a continued element from the 2017 Program for Public Information, Miami Beach
real-estate agents will provide a copy of the Miami Beach Real-Estate Agents
Disclosure and Information Brochure to prospective homeowners, business owners,
and renters. The outcome of this effort is that the prospective property owners will
have, in advance, information about local flood maps and how they can obtain
additional information and assistance about Flood Management Regulations, Florida
Building Code and 50% rule requirements.
4. City of Miami Beach and Miami Beach Rising Above Websites (Activity 350)
The Miami Beach Rising Above website provides information on flood mitigation for
properties within the community. The City of Miami Beach's flood awareness page
contains a host of relevant links to FEMA flood maps, Floodplain Management
Assistance, and PPI Messaging and relevant Fact Sheets.
5. Flood Protection Information including technical and financial assistance
(CRS Activity 360) As part of the City's annual outreach projects, Miami Beach
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Flood Awareness Messages are mailed to the entire target area of Miami Beach -
including residents and business owners through the MB Magazine. Letters are
directly mailed to Repetitive Loss Properties Areas, which are defined by FEMA. The
letters advise these property owners on Flood Protection Information and availability
of technical and financial assistance. The desired outcome is building retrofits to
reduce flood risk.
6. Flood Insurance Coverage Assessment and Improvement (Activity 370) The
flood insurance coverage assessment included in this document details the specifics
regarding coverage throughout the island. Using this assessment, the PPI was
tailored to incorporate efforts aimed at increasing coverage certain target areas. The
outcome of this effort is to improve coverage through the promotion of flood
insurance and flood management materials.
7. Drainage System Maintenance (CRS Activity 540) Miami Beach Flood Awareness
Messages and Environmental & Sustainability ongoing outreach projects publicize the
message regarding keeping storm drainage systems and Biscayne Bay clean. The
messaging also emphasizes the illegality of dumping in streams. The outcome of this
effort is to keep Biscayne Bay clean and help prevent localized flooding.
The following Outreach Implementation Plan details the audiences, messages, desired
outcomes, projects to support the message, assignment, target date, and stakeholders that
can help disseminate the information. It incorporates the additional CRS activities listed
above. It will serve as a framework and timeline to ensure that information is shared both
on a consistent basis, and to prepare before, during, and after an actual rain or flood event.
19
Page 210 of 1502
Outreach Implementation Plan
Target Audience Messages Project(s)to Support OutcomesDepartmentScheduling Stakeholder
Implementation Outcomes
Messages Assignment
MB Magazne-
Information provided to
all properties four times
a year
All of Miami Beach
City Website featuring Ongoing
OP pl: 10 Steps for Neighborhood
Note that the flood flood awareness page. Increase comprehensive
awareness messages and Messages 1-10 Flood Awareness Includes information, awareness of flood Communications MB Magazine:Four Associations Share
Information tools,and floodMessages
outreach projects are hazard and Miami Beach Tines a Year
important for all of Miami insurance material Messages related to
Beach residents and people and properties
businesses since 97%of all protection for flood
Email blasts,MBAIert,
properties are within a events
SFHA(Special Flood and Public Meetings
Hazard Area)
OP 42:Encouraging flood Letter from elected Ongoing
Messages 1-5,7&9 insurance coverage and leadership City Manager's Office No
king tide messaging Letter annual,summer
E-Blasts
Newsletter Increase comprehensive
All of Miami Beach -- - awareness of flood
OP a4:Hurricane Hurricane preparedness hazard and Miami Beach
Note that the flood Emergency Management Yes-Residents,Business
Messages 1.3&7-8 Messages related to Ongoing
awareness messages and Communications messaging sent to /Communications Owners
outreach projects are community(Activity 330) people and properties
protection for flood
important for all of Miami
events
Beach residents and
Know YOUr Hazards
businesses since 97%of all
Weboaee
properties are within a
SFHA(Special Flood
Hazard Area) OP IS:FEMA and State Ongoing
Increase comprehensive
Messages 2,3,4,S,9 of Florida Flood Hazard Available at ON Hall awareness of flood Building No
and Flood Insurance hazards Provided on a continual
Guides basis
20
Page 211 of 1502
Projects)to Support Department
Target Audience Messages Messages Implementation Outcomes Scheduling Stakeholder
g Assignment
Email blasts
All of Miami Beach Social Media Messaging Flood response
procedure remains in
Note that the flood Increase safety effect and is part of
awareness before, Public Works manual
awareness messages and
during and after food Yes-Local news and
outreach projects are Communications,Public
OP#6:FLOOD RESPONSE Stormwater Dashboard events Spring and Fall King Tide social media sharing;
important for all of Miami Messages 1-10 which tracks instances of Works,Emergency
Beach residents and and Messaging 1-10 Management Season emails and local tin versifies based
flood and drainage Reduce preventable preparation messages on projects and requests
businesses since 97%of all related work orders that g
accidents and damage
properties are within a
Public Works responds from flood waters Stormwater Dashboard is
SFHA(Special Flood to.Includes standing updated regularly and
Hazard Area) water and flooding project is ongoing
issues.
Community Meetings
All of Miami Beach
Note that the flood Increase comprehensw
awareness messages and Vision 2070 Partnership awareness of flood Communications,Public Yes Residents,Chamber
outreach projects are OP!t9 of Commerce
Fact Sheet with Florida International hazard and Miami Beach Works,Capital
Distribution,FEMA Map University and
important for all of Miami Messages 1-10 Messages related to Improvement,Building Ongoing
Beach residents and Update Information,and architecture students to people and properties Department,City Vision:Yes,Conducted in
Flood Risk Reduction host workshops and Partnership with local
businesses since 97%of all protection for flood Manager's Office
properties are within a create a conversation events academic institute
SFHA(Special Flood regarding the imagined
Hazard Area) future of Miami Beach
21
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Target Audience Messages Protect(s)to Support Department
Outcomes Department Scheduling Stakeholder
Messages Assignment
MB Magazine NFIP
Updates and R sk Rating
OP alb FEMA Map 2.0
All of Miami Beach Updates and Risk 2.0 --
Commission Letter
Note that the flood explaining changes Increase insurance
awareness messages and coverage
ro OP 45:FEMA and State
outreachg projects are of Florida Flood Hazard See OP a5 for more Increase in the use of CityManager's Office, Yes Shared with
important for all of Miami Messages 1-5&9 flood resistant materials Communications, Ongoing residents and elected
and Flood Insurance information
Beach residents and Increase comprehensive Building officials
businesses since 97%of all Guides awareness of flood
properties are within a hazard
SFHA(Special Flood Community Meetings
OP 19:Fact Sheet
Hazard Area) Communicatingto
Distribution,FEMA Map
Update Information,and commission and
Flood Risk Reduction residents Flood Risk 2.0
and Map Updates
Increase comprehensive
awareness of flood
See OP$11,3,4.5 hazard and Miami Beach See OPa1,3,4,5 See OPN1,3,4,S
Messages 1-10 messages related to
Repetitive Loss Areas Letter mailed to RLA people and properties.
(RLA) property owners to
IRAs are defined by -- encourage flood resistant_ - Building
FEMA] construction and prevent Increase building
flood damage.
OP a7:Letter mailed to retrofits and flood
resistant materials
Messages1-10 all RLA Properties Fall No
inquiries from Repetitive
Supporting Activity 360 Flood (Activity 360)check
Loss Area property
Protection Information) owners
22
Page 213 of 1502
Target Audience Messages Project(s)to Support Implementation Outcomes Deparement Scheduling Stakeholder
Messages Assignment
Flood-related public
meetings
OP 48:Fact sheets with
Messages 1,2,3,4,5 improvements,and Publicly available
Repetitive Loss Areas guidance for private information on website Increase in map
(RIA) Maps Illustrate planned risk property resilient information inquiries
(RLAs are defined by reduction improvements in building options from Repetitive Loss Building,Public Works Annual,Ongoing Yes-Shared
FEMA) relation to Repetitive Loss Area property owners
Areas(Activity 320) Activity 320-Map Information provided by
Information Services Floodplain Manager and
Building Department
Staff
See OP e1,3,4,5,6,16 Increase insurance
Messages 1-B Provided on Website
coverage,flood
2a.Residents:Tenants preparedness awareness City Manager's Office, Ongoing No
Importance of insurance Building
coverage for renters_ OP 48:Fact sheet for and the use of flood
tenants Provided at meetings resistant materials
Increase comprehensive City Manager's Office,
CRS
Messages 1-10 See OP e1,3,4,5,6 See OP e1,3,4,5,6 awareness of
Miami Beach flood and Building, Ongoing Yes•Local news,
Retweets
Communications
messages
2h.Residents:Property Community Events
Owners OP e8:Fact sheet
designed for renters and Increase retrofits,use of
flood resistant materials
owners highlighting risk Flood protection increase in Building,
Messages 1,2,3,4,5,6 reduction from resilience Assistance meetings Ongoing Yes
inquiries/technical Communications
projects.Includin
8 conducted one-on-one assistance to the flood
Relevant information on with Flood Plain Manager
Plain Manager
flood insurance
(Activity 3601
23
Page 214 of 1502
Projects)to Support Department
Target Audience Messages Messages Assignment Outcomes Assignment Scheduling Stakeholder
Yes Associations share
2b Residents:Property OP M8 King Tide Fact Email blasts to Reduce preventable Communications, Spring and Fall King Tide with members,
Messages 1-16 accidents and damage Environments and messages sent by email additional promotion
Owners Sheets subscribers
from flood waters Sustainability and social media through community
newsletters
As described previously
See OP 41,3,4,5,9,16
it the'All of Miami
Beach'Audience Increased insurance
3b.Residents: coverage
Condo/Neighborhood Messages 1-10 Building, Ongoing Yes Associations share
Shared by associations Communications with members
Associations Increase retrofits,flood
OP Mg:Fact Sheets with members
resistant materials
Provided at meetings
See OP*1,3,4,6.16
Increase insurance
coverage
Emailed and Mailed with Increase retrofits,flood Building,City Manager's
4a.Businesses:tenants' Messages 1,10 Business Tax Receipt resistant materials Fall No
OP p8.Fact Sheet
(BTR)renewals (Targeted through Flood Office,Finance
Insurance Coverage
Improvement)
See OP M1,3,4,5,6,16 Emailed and mailed with
Messages 1-10 the Business Tax Receipt
(BTR)renewals.(Activity Increase insurance
Importance of insurance 360) coverage
coverage and storm/flood Increase retrofits,flood
4b.Businesses:Property - — City Manager's Office,
preparation resistant materials Fall No
Owners' Building,Finance
OP•8 Fact Sheet Flood protection (Targeted through Flood
Elevation resources and Assistance meetings Insurance Coverage
information on public conducted one-on-one Assess.
infrastructure improvements with Flood Plain Manager
(Activity 360)
24
Page 215 of 1502
Target Audience Messages Vroject(s)to Support Implementation Outcomes Department Scheduling Stakeholder
Messages Assignment
Message 1-8 See OP a6
Importance of protecting Increase resilient
Issued with building Yes-Contractors share
equipment and vehicles OP 18 Building retrofits,flood resistant Building Ongoing
permits materials Building
property owners
Resiliently Fact Sheet
Education in retrofits and
flood resistant materials
4c.Businesses:
Contractors Issued with building
Message 8 permits(540)
Importance of keeping the OP if8:Biscayne Bay and Reduce dumping and
Building,Environment Yes-Contractors share
Biscayne Bay clean and the storm drain cleanliness Activity 540-included as pollutant discharges to Ongoing
and Sustainability with sub-contractors
storm drain system clean Fact Sheet a condition in Right of storm drains and Bay
Way and Building Permit
Supports Activity 540 Condition
See OP a1,3
Available on City Website
Messages 1-8 Distributed to M8
OP 110:Real Estate Fact Agencies Maintain or increase
The City isinvesting in flood Sheet flood insurance coverage
risk reduction efforts.Know Distributed by Miami rates
your elevation and your Association of Realtors
Real Estate Agents and options to reduce risk Increase resilient Building, Yes-Real Estate
retrofits with renovations Fall Agencies and agents
Insurance Agents Communications
share
Resources to understand
Targeted letter sent to Increase in information
personal property elevation,if more than 90 real estate
there is any history of flooding OP all Letter to Real inquiries,technical
Estate Agents,Insurance agents,insurance agents, assistance to the Flood
Supports Activity 340 Agents,and Banks and banks on Miami Plain Manager
Beach advising about
flood zone information
25
Page 216 of 1502
Target Audience Messages Project(s)to Support Implementation Outcomes Department Scheduling Stakeholder
Messages Assignment
Flyers mailed to PPA
Buildings
Private Property
Assessment outreach (mails
flyer Information provided on
Website
Private Property Increase ininformation City Manager's Office
Adaptation Program Messages 1,2,4,5,9 Recurring public on PPA Program and (Resiliency), Ongoing No
Recipients meetings on flood resilient building Communications
mitigation
OP e18:Resident Private meetings with
Information Meetings PPA Manager for more
information on program,
resiliency,and flood
mitigation
OP 48:Fact Sheet Information provided on
website
Increase in information
City Manager's Office
on Seawall and seawall
Seawall Owners Message 1,4,S, Letter to Seawall Owners upgrades for affected (Resiliency), Ongoing No
Seawall Ordinance Communications
properties
Information Outreach Newsletter
Email Blasts
Other Public Outreach
26
Page 217 of 1502
Target Audience Messages ProJect(s)to Support implementation Outcomes Department Scheduling Stakeholder
Messages Assignment
Messages 1,3,5
The dashboard's purpose
Increase safety
Stormwater Management Is to measure how the awareness before,
city is becoming more
Dashboard during,and after flood
Additional Project OP resilient over time,track City Manager's Office
events.
413:Stormwater the effectiveness of the (Resilience),Public Work Ongoing No
Importance of reducing flood
risk,measuring the Management Dashboard stormwater program and Reduce preventable IT
effectiveness of stormwater understand the impact of accidents and damage
and responding extreme events as well
program pondin to as the city'sfrom flood waters
flooding response
Special Projects
All Audiences Increase safety
awareness before,
Messages 1&3 during,and after flood
events
After Actions capturing rain After•Actions include
Reduce preventable Shared in Sustainability
events and King Tides recommendations to City Manager's Office
Additional Project:OP accidents and damage and Resiliency
improve the city's (Resilience),Public Ongoing•As Needed
Importance of understanding 414:After-Actionsresponse to flooding and from flood waters Works Committee open to
Residents
the impact of heavy rain data collection efforts-
events and how the city can Increase retrofits,flood
better respond and document esistant materials
Increase flood
preparedness awareness
27
Page 218 of 1502
EVALUATION, OWNERSHIP, & ADOPTION
ANNUAL EVALUATION
The PPI Committee is required to meet at least twice a year to evaluate the program and
incorporate any needed revisions. The evaluation will cover:
• A review of the projects that were completed
• Progress towards the desired outcomes
• Recommendations regarding projects not completed
• Changes in the target audiences.
Staff will provide annual updates to the City Commission and as part of the annual
recertification process for the Community Rating System.
PROGRAM OWNERSHIP
The Program for Public Information implementation will be led by the City Manager's
Office with support from the Communications Department, Environment and Sustainability
Department, the Finance Department, and the Public Works Department.
Documentation of the plan for Community Rating System certification audits will be
maintained by the Building Department.
ADOPTION
The National Flood Insurance Program Community Rating System requires approval of this
document by the City Commission. This Program for Public Information Plan is being
presented for adoption via Resolution at the July 20, 2022, City Commission Meeting.
28
Page 219 of 1502
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