Resolution 2023-32732RESOLUTION NO. 2023-32732
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, WAIVING, BY 5/7TH VOTE, THE FORMAL BIDDING
REQUIREMENT IN SECTION 2-367(E) OF THE CITY CODE, FINDING SUCH
WAIVER TO BE IN THE CITY'S BEST INTEREST, AND AUTHORIZING THE
CITY MANAGER TO NEGOTIATE AND EXECUTE AMENDMENT NO.2 TO THE
MAINTENANCE AND SUPPORT AGREEMENT (MSA), DATED JUNE 16, 2021,
BETWEEN THE CITY AND TYLER TECHNOLOGIES, INC., BASED UPON THE
TERMS SET FORTH IN THIS RESOLUTION; SAID TERMS INCLUDING THE
ADDITION OF THE FOLLOWING PRODUCTS AND/OR SERVICES TO THE
MSA: (1) NEW WORLD LAW ENFORCEMENT MOBILE SITE LICENSE,
WHICH PROVIDES SOFTWARE MAINTENANCE AND TECHNICAL SUPPORT
FOR VARIOUS LIFE SAFETY SERVICES FOR THE POLICE DEPARTMENT,
FIRE DEPARTMENT AND EMERGENCY MANAGEMENT DEPARTMENT,
WHICH AMONG OTHER THINGS, INTEGRATES WITH THE NATIONAL CRIME
INFORMATION CENTER (NCIC), ENABLING PUBLIC SAFETY PERSONNEL
TO ACCESS PRIOR HISTORY INFORMATION FOR IMPROVED OFFICER
SAFETY, HAVING A ONE-TIME IMPLEMENTATION AND TRAINING COST OF
$197,187.00, PLUS AN ANNUAL RECURRING COST OF $40,104.00; (2) NEW
WORLD AUTOMATED SECURITY ALARM PROTOCOL (ASAP) PRODUCT,
USED TO STREAMLINE ALARM NOTIFICATIONS FROM ALARM
MONITORING COMPANIES AND THE CITY'S PUBLIC SAFETY AND
EMERGENCY COMMUNICATIONS CENTERS, HAVING A ONE-TIME
IMPLEMENTATION AND TRAINING COST OF $18,200.00, PLUS A
RECURRING ANNUAL COST OF $2,520.00, INCREASING THE TOTAL
ANNUAL COST OF THE NEW WORLD PRODUCT FOR FY 2024, FROM
$445,754.18 TO $661,141.18; AND (3) ENERGOV API TOOL KIT, WHICH WILL
ENABLE THE CITY TO CREATE ITS OWN INTEGRATIONS TO SHARE DATA
BETWEEN TYLER AND NON-TYLER APPLICATIONS, HAVING A ONE-TIME
IMPLEMENTATION AND TRAINING COST OF $65,993.00, PLUS A
RECURRING ANNUAL COST OF $13,200.00, INCREASING THE TOTAL
ANNUAL COST OF THE ENERGOV PRODUCT FOR FY 2024 FROM
$428,653.25 TO $494,646.25; SAID ADDITIONAL PRODUCTS AND/OR
SERVICES INCREASING THE TOTAL CONTRACT AMOUNT FOR THE MSA
FOR FY 2024 BY $281,380.00, FROM $1,313,239.43 TO $1,594,619.43,
SUBJECT TO ANNUAL ESCALATIONS FOR RECURRING COSTS, NOT TO
EXCEED 5% PER YEAR; AND FURTHER AUTHORIZING THE CITY MANAGER
TO ISSUE WORK ORDERS FOR SOFTWARE AS A SERVICE (SAAS)
PRODUCTS AND SERVICES, ON AN AS NEEDED BASIS, TO INTERFACE
CITY DEPARTMENT FUNCTIONS WITH THE TYLER SYSTEM, FOR A TOTAL
ANNUAL COST NOT TO EXCEED THE AMOUNT APPROPRIATED THROUGH
THE CITY'S BUDGETARY PROCESS.
WHEREAS, on April 29, 2021, the Mayor and City Commission adopted Resolution No.
2021-31666, which approved the consolidation of the following agreements under the Tyler
Maintenance and Support Agreement (MSA); Eden License and Services Agreement, New World
Public Safety License and Services Agreement, Munis, EnerGov and Eden Access Maintenance
License and Services Agreement, and New World Maintenance and Support Agreement
(collectively, the "MSA"), which MSA was executed on June 16, 2021 by the parties; and
WHEREAS, on October 26, 2022, the Mayor and City Commission adopted Resolution
No. 2022-32356, approving and authorizing Amendment No. 1 to the MSA to include Munis
complete API Bundle and Harris Public Safety Radio Integration Technology; and
WHEREAS, the Information Technology Department continues the assessment and
modernization of the City' s technology systems to maximize value for current investments; and
WHEREAS, this assessment has identified additional cost-effective tools from Tyler
Technologies that can fill gaps, improve services, and ensure future integrations with critical
systems; and
WHEREAS, API Toolkit: The API will add value to Munis by enabling the City to create
our own integrations to share data between Tyler and non -Tyler applications; containing
resources available for Tyler application modules, such as Enterprise ERP General Ledger,
Enterprise Accounts Receivable, and Enterprise Asset Management; and
WHEREAS, New World Provides the City's Public Safety Departments with software
maintenance, technical support, and software updates for the Computer Aided Dispatch System
(911), Fire Records Management System, Police Records Management System, Mobile
Computing, Real -Time Messaging, and other components required to meet life safety services
for the public, which are critical to the operational and planning activities of the Police Department,
Fire Department and Emergency Management; and
WHEREAS, the addition of the Law Enforcement Mobile Site License CAD AVL:
Enterprise Law Enforcement Mobile provides first responders with the information they need. It
integrates with the National Crime Information Center (NCIC) and instant data -sharing capabilities
between 911 dispatch records, and electronic citation this solution enables users to access prior
history information for increased situational awareness and improved officer safety, and has a
one-time implementation and training cost of $197,187.00 in FY 2024, plus an annual recurring
cost of $40,104.00 in FY 2025, subject to an annual escalations not to exceed 5% per year; and
WHEREAS, the addition of the Computer Aided Dispatched ASAP Interface provides the
Automated Secure Alarm Protocol (ASAP), which is a national service for the processing of
information from alarm monitoring stations needing emergency dispatch, which will streamline
alarm notifications between alarm monitoring companies and the City's Public Safety and
Emergency Communications Centers, and has a one-time implementation and training cost of
$18,200.00 in FY 2024, plus a recurring annual cost of $2,520,00 in FY 2025, subject to an annual
escalation not to exceed 5% per year; and
WHEREAS, Enterprise Permitting and Licensing (EPL), formerly known as EnerGov,
provides software solutions for many City departments, including Building, Planning, and Code
Enforcement. Processes such as plans review, inspections, code enforcement, Business Tax
Receipts (BTR), licensing, and cashiering are all processed within EnerGov. EPL also includes a
Citizen Access Portal for online BTR submission and renewal, permit & plans submission, and
inspection scheduling; and
WHEREAS, the addition of the API Toolkit will enable the City to create its own
integrations to share data between Tyler and non -Tyler applications, which bundle contains
resources available for Tyler application modules, such as Business Management, Community
Development, Request & Enforcement Management, Credit Card Payment, Enterprise Permitting
& Licensing Cashiering, Content Management, and Enterprise Permitting & Licensing IVR, and
has a one-time implementation and training cost of $65,993.00 in FY 2024, plus a recurring annual
cost of $13,200.00 in FY 2025, subject to an annual escalation not to exceed 5% per year; and
WHEREAS, the current maintenance schedule is as follows:
PRODUCT
CURRENT 2023
CURRENT 2024
CURRENT 2025
EDEN
8,144.48
8,551.71
7,756.65
ENERGOV
428,653.25
450,085.91
408,241.19
MUNIS
430,687.52
452,221.90
481,378.59
NEW WORLD
445,754.18
463,584.35
453,769.79
1,313,239.43
1,374,443.88
1,351,146.22
WHEREAS, the revised maintenance schedule to include Mobile Site, ASAP, API Tool
Kit2 products is as follows:
NEW FY24
NEW FY25
FY240ne Total (incl
i
FY25
Total (incl
Time Charge one time
Recurring
one time
DESCRIPTION
NO CHANGE FY23
for (API, Mobile charge for
Charge for
recurring
Site &ASAP) API, Mobile
(API, Mobile
charge for
Site &
Site & ASAP)
API, Mobile
ASAP)
Site & ASAP)
EDEN
7,756.65
8,144.48
-
8,551.71
ENERGOV (API)
408,241.19
65993.00
494.646.25
13,200.00
463,285.91
MUNIS
481,378.59
430,687.52
-
452,221.90
NEW WORLD (MOBILE SITE &
ASAP)
453,769.79
215,387.00
661,141.18
42.624.00
506,208.35
TOTALS
1.351.146.22
281,380.00
1,594,619.43
55,824.00
1430,267.86
WHEREAS, following an in-depth assessment by the City's IT Department, it has
determined that current gaps in the functionality of Tyler's applications can be addressed by the
addition of software modules which are readily available. The following software modules are
priced using a SaaS pricing model, which is consumption based:
• Decision Engine is a digital permit guide that integrates with Tyler's Enterprise
Permitting & Licensing software to navigate applicants through, permitting, and
licensing application and approval processes; and
Tyler Notify will allow the City to create and send customized messages and
interact with citizens, vendors, and employees via phone, email and text in a
secure, auditable environment; and
WHEREAS, In order to fully and efficiently integrate essential functions of various City
departments into the Tyler System, the City Manager recommends that the Mayor and City
Commission waive, by a 5/7ths vote, the formal competitive bidding requirement, as permitted
under Section 2-367(e) of the City Code, as being in the best interest of the City, and authorize
the City Manager to negotiate and execute Amendment No. 2 to the Agreement, based upon the
essential terms set forth in this Resolution; and
WHEREAS, the Administration further requests authorization to issue work orders for
software as a service (SaaS) products and services, on an as needed basis, to interface City
department functions with the Tyler System, for a total annual cost not to exceed the amount
appropriated through the City's budgetary process.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby waive, by 5/7th vote, the formal bidding requirement in Section 2-367(e) of
the City Code, finding such waiver to be in the City's best interest, and authorize the City Manager
to negotiate and execute Amendment No. 2 to the Maintenance and Support Agreement (MSA),
dated June 16, 2021, between the City and Tyler Technologies, Inc., based upon the terms set
forth in this Resolution; said terms including the addition of the following products and/or services
to the MSA: (1) New World Law Enforcement Mobile Site License, which provides software
maintenance and technical support for various life safety services for the Police Department, Fire
Department and Emergency Management Department, which among other things, integrates with
the National Crime Information Center (NCIC), enabling public safety personnel to access prior
history information for improved officer safety, having a one-time implementation and training cost
of $197,187.00, plus an annual recurring cost of $40,104.00; (2) New World Automated Security
Alarm Protocol (ASAP) product, used to streamline alarm notifications from alarm monitoring
companies and the City's Public Safety and Emergency Communications Centers, having a one-
time implementation and training cost of $18,200.00, plus a recurring annual cost of $2,520.00,
increasing the total annual cost of the New World product for FY 2024, from $445,754.18 to
$661,141.18; and (3) EnerGov API Tool Kit, which will enable the City to create its own
integrations to share data between Tyler and non -Tyler applications, having a one-time
implementation and training cost of $65,993.00, plus a recurring annual cost of $13,200.00,
increasing the total annual cost of the EnerGov product for FY 2024 from $428,653.25 to
$494,646.25; said additional products and/or services increasing the total contract amount for the
MSA for FY 2024 by $281,380.00, from $1,313,239.43 to $1,594,619.43, subject to annual
escalations for recurring costs, not to exceed 5% per year; and further authorize the City Manager
to issue work orders for Software as a Service (SaaS) products and services, on an as needed
basis, to interface City Department functions with the Tyler System, for a total annual cost not to
exceed the amount appropriated through the City's budgetary process.
PASSED and ADOPTED this 13th day of September, 2023
ATTEST:
7 -1
SEP
Rafaef E. Granado, City Clerk
Dan Gelber, Mayor
2 0 2023
APPROVED AS TO
FORM & LANGUAGE
•
NCORPORATED; & FOR EXECUTION
I
„"""'City Attorney Dote
; ' a� .1 MT
MIAMI BEACH
COMMISSION MEMORANDUM
TO: Honorable Mayor and Members of ttie City Commission
FROM: Alina T. Hudak, City Manager
DATE: September 13, 2023
SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, WAIVING, BY 5/7TH VOTE, THE FORMAL
BIDDING REQUIREMENT IN SECTION 2-367(E) OF THE CITY CODE,
FINDING SUCH WAIVER TO BE IN THE CITY'S BEST INTEREST, AND
AUTHORIZING THE CITY MANAGER TO NEGOTIATE AND EXECUTE
AMENDMENT NO.2 TO THE MAINTENANCE AND SUPPORT AGREEMENT
(MSA), DATED JUNE 16, 2021, BETWEEN THE CITY AND TYLER
TECHNOLOGIES, INC., BASED UPON THE TERMS SET FORTH IN THIS
RESOLUTION; SAID TERMS INCLUDING THE ADDITION OF THE
FOLLOWING PRODUCTS AND/OR SERVICES TO THE MSA: (1) NEW
WORLD LAW ENFORCEMENT MOBILE SITE LICENSE, WHICH
PROVIDES SOFTWARE MAINTENANCE AND TECHNICAL SUPPORT
FOR VARIOUS LIFE SAFETY SERVICES FOR THE POLICE
DEPARTMENT, FIRE DEPARTMENT AND EMERGENCY MANAGEMENT
DEPARTMENT, WHICH AMONG OTHER THINGS, INTEGRATES WITH
THE NATIONAL CRIME INFORMATION CENTER (NCIC), ENABLING
PUBLIC SAFETY PERSONNEL TO ACCESS PRIOR HISTORY
INFORMATION FOR IMPROVED OFFICER SAFETY, HAVING A ONE-TIME
IMPLEMENTATION AND TRAINING COST OF $197,187.00, PLUS AN
ANNUAL RECURRING COST OF $40,104.00; (2) NEW WORLD
AUTOMATED SECURITY ALARM PROTOCOL (ASAP) PRODUCT, USED
TO STREAMLINE ALARM NOTIFICATIONS FROM ALARM MONITORING
COMPANIES AND THE CITY'S PUBLIC SAFETY AND EMERGENCY
COMMUNICATIONS CENTERS, HAVING A ONE-TIME IMPLEMENTATION
AND TRAINING COST OF $18,200.00, PLUS A RECURRING ANNUAL
COST OF $2,520.00, INCREASING THE TOTAL ANNUAL COST OF THE
NEW WORLD PRODUCT FOR FY2024, FROM $445,754.18 TO $661,141.18;
AND (3) ENERGOV API TOOL KIT, WHICH WILL ENABLE THE CITY TO
CREATE ITS OWN INTEGRATIONS TO SHARE DATA BETWEEN TYLER
AND NON-TYLER APPLICATIONS, HAVING A ONE-TIME
IMPLEMENTATION AND TRAINING COST OF $65,993.00, PLUS A
RECURRING ANNUAL COST OF $13,200.00, INCREASING THE TOTAL
ANNUAL COST OF THE ENERGOV PRODUCT FOR FY 2024 FROM
$428,653.25 TO $494,646.25; SAID ADDITIONAL PRODUCTS AND/OR
SERVICES INCREASING THE TOTAL CONTRACT AMOUNT FOR THE
Page 629 of 2938
MSA FOR FY 2024 BY $281,380.00, FROM $1,313,239.43 TO $1,594,619.43,
SUBJECT TO ANNUAL ESCALATIONS FOR RECURRING COSTS, NOT TO
EXCEED 5% PER YEAR; AND FURTHER AUTHORIZING THE CITY
MANAGER TO ISSUE WORK ORDERS FOR SOFTWARE AS A SERVICE
(SAAS) PRODUCTS AND SERVICES, ON AN AS NEEDED BASIS, TO
INTERFACE CITY DEPARTMENT FUNCTIONS WITH THE TYLER
SYSTEM, FOR A TOTAL ANNUAL COST NOT TO EXCEED THE AMOUNT
APPROPRIATED THROUGH THE CITY'S BUDGETARY PROCESS.
** 1I__:I7_� C� .
Adopt-
On April 29, 2021, the Mayor and City Commission adopted Resolution No. 2021-31666, which
approved the consolidation of the following agreements under the Tyler Maintenance and
Support Agreement (MSA); Eden License and Services Agreement, New World Public Safety
License and Services Agreement, Munis, Energov and Eden Access Maintenance License and
Services Agreement, and New World Maintenance and Support Agreement.
The Information Technology Department continues the assessment and modernization of the
City s technology systems to ensure maximize value for current investments. This assessment
has identified additional cost-effective tools from Tyler Technologies that can fill gaps, improve
services, and ensure future integrations with critical systems.
New World Provides the Citys Public Safety Departments with software maintenance, technical
support, and software updates for the Computer Aided Dispatch System (911), Fire Records
Management System, Police Records Management System, Mobile Computing, Real -Time
Messaging, and other components required to meet life safety services for the public. These
systems are critical to the operational and planning activities of the Police Department, Fire
Department and Emergency Management.
Law Enforcement Mobile Site License CAD AVL: Enterprise Law Enforcement Mobile provides
first responders with the information they need. It integrates with the National Crime Information
Center (NCIC) and instant data -sharing capabilities between 911 dispatch, records, and electronic
citation this solution enables users to access prior history infonmation for increased situational
awareness and improved officer safety, mobile site. Having a one-time implementation and training
cost of $197,187.00 in FY 2024 plus an annual recurring cost of $40,104.00 in FY 2025, subject to
an annual escalation not to exceed 5% per year.
Computer Aided Dispatched ASAP Interface: The Automated Secure Alarm Protocol
(ASAP) is a national service for the processing of information from alarm monitoring stations
needing emergency dispatch. This data exchange will streamline alarm notifications between
alarm monitoring companies and the City's Public Safety and Emergency Communications
Centers. Having a one-time implementation and training cost of $18,200.00 in FY 2024, plus a
recurring annual cost of $2,520.00 in FY 2025, subject to an annual escalation not to exceed 5%
per year.
Page 630 of 2938
Enterprise Permitting and Licensing (EPL), formerly known as EnerGov, provides software
solutions for many City departments. including Building, Planning, and Code Enforcement.
Processes such as plans review, inspections, code enforcement, Business Tax Receipts
(BTR), licensing, and cashiering are all processed within EnerGov. EPL also includes a Citizen
Access Portal for online BTR submission and renewal, permit & plans submission, and
inspection scheduling.
API Toolkit: The API tool kit will enable the City to create its own integrations to share data
between Tyler and non -Tyler applications. The bundle contains resources available for Tyler
application modules, such as Business Management, Community Development, Request &
Enforcement Management, Credit Card Payment, Enterprise Permitting & Licensing
Cashiering, Content Management, and Enterprise Permitting & Licensing IVR. Having a one-
time implementation and training cost of $65,993.00 in FY 2024, plus a recurring annual cost of
$13,200.00 in FY 2025, subject to an annual escalation not to exceed 5% per year.
The City currently pays yearly maintenance to Tyler Technologies for the aforementioned
through its yearly budgeting process as seen on the table below.
�aoolx,`r FY 20M
2024
2025
MEN 7,756.65
8,144.48
8,551.71
ENERGOV 408,241.19
428,653.25
450,085.91
MUMS 481,378.59
430,687.52
45Z221.90
NEW WORLD 453,769.79
445,754.18
463,584.35
1,351,146.22
1,313,239.43
1.374,443,86
Proposed yearly Tyler Maintenance.
FY24 One
FY25
NEW FY25
Time
NEW FY24
Recurring
Total (incl
Charge for
Total (incl
Charge
one
RODUCT
FY 2023
(API,
one time
for (API,
recurring
Mobile
charge for
Mobile
charge for
Site &
API, Mobile
Site &
API, Mobile
ASAP
Site & ASAP
ASAP)
site &
ASAP)
EDEN
7,756.65
8,144.48
8,551.71
ENERGOV
(API)
408,241.19
65,993.00
494,646.25
13,200.00
463,285.91
MUNIS
481,378.59
430,687.52
452,221.90
NEW
WORLD
(MOBILE
453,769.79
215,387.00
661,141.18
42,624.00
506,208.35
SITE &
ASAP)
TOTALS 1
1,351,146.22
1281,380.00
1,594,619.43
55,824.00
1,430,267,86
Page 631 of 2938
Following an in-depth assessment by the IT department, it has determined that current gaps in
the functionality of Tyler's applications can be addressed by the addition of software modules
which are readily available. The following software modules are priced using a SaaS pricing
model, which is consumption based.
Decision Engine is a digital permit guide that integrates with Tyler's Enterprise Permitting &
Licensing software to navigate applicants through, permitting, and licensing application and
approval processes.
Tyler Notify will allow the City to create and send customized messages and interact with
citizens, vendors, and employees via phone, email and text in a secure, auditable environment._
In order to fully and efficiently integrate essential functions of various City departments into the
Tyler System, the City Manager recommends that the Mayor and City Commission waive, by a
5f7ths vote, the formal competitive bidding requirement, as permitted under Section 2367(e) of
the City Code, as being in the best interest of the City.
FY 2024 One Time Impact of $281,380.00
FY 2025 Recurring Impact of $55,824.00
In order to create a coterminous, consolidated service and maintenance agreement related to
Tyler Technologies, the Administration recommends that the Mayor and City Commission
authorize the City Manager to negotiate, and execute Amendment No. 2, Tyler Maintenance and
Support Agreement (MSA) based upon the terms set forth herein. Said terms include the
addition of the following products and/or services to the MSA Law Enforcement Mobile Site
License and Automated Security Alarm Protocol (ASAP); and EnerGov full API toolkit to
integrate Tyler and non -Tyler applications; which provide software maintenance and technical
support for various life safety services for the police department, fire department and
emergency management departments. API integrates with the national crime information center
(NC IC), enabling public safety personnel to access prior history information for improved officer
safety.
• (1) Mobile Site having a one-time implementation and training cost of $197,187.00 plus an
annual recurring cost of $40,104.00, in addition
(2) New World, Automated Secure Alarm Protocol (ASAP) product, used to streamline
alarm notifications from alarm monitoring companies and the city's public safety and
emergency communications centers, having a one-time implementation and training cost
of $18,200.00, plus a recurring annual cost of $2,520.00, subject annual escalations not to
exceed 5% per year. increasing the total annual cost of the New World product by
$215,387.00 for FY 2024, from $445,754.18 to $661,141.18.
Page 632 of 2938
(3) API tool kit will enable the city to create its own integrations to share data between
Tyler and non -Tyler applications, having a one-time implementation and training cost of
$65,993.00, plus a recuning annual cost of $13,200.00, subject annual escalation not to
exceed 5% per year. increasing the total contract amount for the MSA for FY 2024 from
$1,313,239.43 to $1,594,619.43; and further authorizing the City Manager to issue work
orders for software as a service (SaaS) products and services, on an as needed basis, to
interface department functions with the Tyler system, for a total annual cost not to exceed
the amount appropriated through tie citys budgetary process.
Applicable Area
Citywide
Is this a : =tom : •t
City C Section
No
Zra
Strategic Connection
Organizational I nnovation - Maximize the use of innovative technology.
Legislative Tracking
Information Technology
ATTACHMENTS:
Description
o Decision Engine
o Resolution
Page 633 of 2938
Quoted e
•�� ��� ty I e r Quote Expiration:
�• (@ChnolUg' es Quote Name:
Sales Quotation For:
Ozzy Macias
City of Miami Beach
1700 Convention Center Dr
Miami Beach FL 33139-1824
Phone: *1 (3051 673-70DO
Josh McKelvey
10/31/23
EPL Decision Engine For Civic
Access
EL�
Decision Engine $ 72S 1 $ 9,700
Sub -Total: $ 8,700
Less Discount L 8/G
TOTAL 2 $ 7,830
Professional Servkes
2023-401687-BBR6M3
Page 634 of 2938
Page 1
Professional Implementation Services - Remote
Project Management Services - Remote
Summary
Total SaaS
Total Services
Total Third -Party Hardware, Software, Services
Summary Total
Conb act Total
Customer Approval:
Print Name:
2023401687- B8 R6M3
Page 635 of 2938
16 $ 200
8 $ 200
TOTAL,
One Time Fees
Recurring Fees
$ 7,830
$ 4,800
$ 0
$0
$0
4,800
$ 7,830
$ 20,460
Date'
P.0.9:
$ 3,200
$ 0
$ 1,600
$ 0
$ 4,800
$ 0
Page 2
Client agrees that items in this sales quotation are, upon Client's signature or approval of same, hereby added to the existing agreement ("Agreement")
between the parties and subject to its terms. Additionally, payment for said items, as applicable but subject to any listed assumptions herein, shall conform
to the following terms;
• License fees for Tyler and third party software are invoiced upon the earlier of (i) delivery of the license key or (ii) when Tyler makes such software
available for download by the Client;
• Fces for hardware are invoiced upon delivery;
• Fees for year one of hardware maintenance are invoiced upon delivery of the hardware;
• Annual Maintenance and Support fees, SaaS fees, Hosting fees, and Subscription fees are first payable when Tyler makes the software available for
download by the Client (for Maintenance) or on the first day of the month following the date this quotation was signed (for SaaS, Hosting, and
Subscription), and any such fees are prorated to align with the applicable term under the Agreement, with renewals invoiced annually thereafter in
accord with the Agreement.
• Fees for services included in this sales quotation shall be invoiced as indicated below.
o Implementation and other professional services fees shall be invoiced as delivered.
• Expenses associated with onsite services are invoiced as incurred.
2023 401687-B8R6M3
Page 636 of 2938
Page 3
Comments
SaaS Monthly Fees are rounded to the nearest dollar. The Annual Fee value represents the cost to the customer.
Decision Engine is a web based application that utilizes yes/no questions to guide citizens through online applications. Tyler will ensure and
troubleshoot the connection and provide application configuration training. The client is responsible to design
2 Yr SaaS Term
Decision Engine SaaS Fee Effective 1.1.24, and is prorated to align with the existing agreement Year 2 SaaS Fee invoiced at the rate included in this
proposal and is invoiced in alignment with the existing agreement Year 3 and beyond SaaS Fees renewed annually thereafter in accordance with the
existing agreement
Proposal Indudas:
EPL Decision Engine - Annual SaaS f tS
- Sourcewelt Pricing
Figf tssi
- Includes training, best practice consulting, and implementation support during client led implementation
Should additional services be required, they can be purchased at the rates included in this proposal for a period of up to 6 months following approval.
2023-401687-B8R6M3
Pape 537 of 2938
Page 4