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LTC 528-2023 Miami Beach Launches New Mobile AppMIAMI BEACH OFFICE OF THE CITY MANAGER L TC # 528-2023 LETTER TO COMMISSION TO: FROM: DATE: SUBJECT: Honorable Mayor Steven Meiner and Members of the City Commission Alina T. Hudak, City Manag~ November28,2023 ' Miami Beach Launches New Mobile App The purpose of this Letter to the Commission ("LTC") is to provide an update to the Mayor and City Commission on the release of Miami Beach Gov a new, mobile app that brings the resources of city government directly to residents and businesses. Key features include the ability to report concerns, check current beach conditions, track the free citywide trolley, pay fees, stream MBTV live, stay current on city news and view a comprehensive calendar of meetings and events. Residents and businesses are encouraged to use the app to report issues such as potholes, graffiti and more with photographs and location mapping. In addition, app users can find information on the city's many parks, recreational facilities as well as arts and cultural venues. The new mobile app replaces the Miami Beach eGov app that was released in 2014. Current eGov users will automatically receive the Miami Beach Gov app via a software upgrade without the need to create a new account. For new users, the Miami Beach Gov app is available via a free download in both the Apple and Google app stores. The new mobile app was developed by the city's Information Technology Department, and will be promoted across our city channels including social media, email newsletters, MB magazine, MBTV, via press release and on the city website. If you have any questions, please contact Frank Quintana, Chief Information Officer at frankguintana@miamibeachfl.gov . ATH/FQ MIAMIBEACH