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Resolution 2023-32844RESOLUTION NO ! 2023-32844 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE 2023 PROGRAM FOR PUBLIC INFORMATION (PPI) ANNUAL UPDATE AND EVALUATION REPORT, ATTACHED TO THIS RESOLUTION AS EXHIBIT A, DEVELOPED FOR THE NATIONAL FLOOD INSURANCE PROGRAM (NFIP) COMMUNITY RATING SYSTEM (CRS) (THE PROGRAM); AND FURTHER, RE-ESTABLISHING AN AD HOC ADVISORY COMMITTEE TO SERVE AS A PPI COMMITTEE FOR THE 2024 PROGRAM, TO IMPLEMENT, MONITOR, AND EVALUATE THE PPI, AND PRESCRIBE THE PURPOSE, DUTIES, APPOINTMENTS, AND TERMS OF THE COMMITTEE'S MEMBERS, FOR A TERM COMMENCING ON JANUARY 1, 2024 AND EXPIRING ON DECEMBER 31, 2024. WHEREAS, the goals of the Federal Emergency Management Agency's ("FEMA") National Flood Insurance Program ("NFIP") are to provide flood insurance to property owners, to encourage flood loss reduction activities by communities, and to save taxpayers' money; and WHEREAS, the City of Miami Beach participates in the NFIP and the Community Rating System ("CRS"), a voluntary program that provides both incentives and tools to further these goals; and WHEREAS, participation in the CRS saves residents money by reducing flood insurance premiums; and WHEREAS, the Program for Public Information ("PPI") provides activity points to improve the City's CRS score, which in turn helps to reduce flood insurance premiums; and WHEREAS, an advisory ad hoc Resiliency Communications Committee was first created per Resolution No. 2016-29585 to serve as a PPI Committee from October 1, 2016 through October 1, 2017, and has been renewed every year since; and WHEREAS, the latest PPI Committee was created, pursuant to Resolution 2022- 32390, and will expire on December 31, 2023; therefore, a new PPI Committee would need to be created in order for the City to continue to participate in the CRS; and WHEREAS, a PPI was developed by the initial ad hoc PPI Committee, according to a seven -step planning and public involvement process, defined by the CRS Program, and the PPI was adopted by the Mayor and City Commission per Resolution No. 2017-29771; and WHEREAS, a new PPI was developed by the ad hoc PPI Committee to update and replace the 2017 PPI, and the PPI was adopted by the Mayor and City Commission on July 20, 2022 per Resolution No. 2022-32216; and WHEREAS, membership criteria for a PPI Committee is specified by CRS and must include: real estate agent(s), insurance agent(s), banking industry representative(s), the City's Floodplain Manager, and a, Communications Department representative, and at least half of the Committee's members must be from outside the local government; and WHEREAS, an, evaluation report is prepared annually by a PPI Committee and submitted to the City Commission; and WHEREAS, on October 11, 2023, the PPI Committee, that was created per Resolution No. 2022-32390, approved the Annual Update and Evaluation Report to be transmitted to the City Commission; and WHEREAS, the City Manager recommends that the Mayor and City Commission accept.the 2023 Report, attached to this Resolution as Exhibit A; and WHEREAS, the members of the new ad hoc advisory PPI Committee (the "Committee") shall be as follows: the City's Communications Director; the City's Floodplain Manager; Scott Diffenderfer, as real estate agent; Carlos Gutierrez, a real estate agent; Alex Carrasco, a local bank representative; and John Lee, a local insurance agent; and WHEREAS, the powers and duties of the Committee will be to serve as a PPI Committee in accordance with NFIP requirements for credit under the CRS, to implement, monitor and evaluate the PPI, and to submit an annual evaluation report of the PPI to the City Commission; and WHEREAS, the term of membership on the new ad hoc Committee shall commence on January 1, 2024 and expire on December 31, 2024, subject to earlier or later sunset by the City Commission. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the 2023 Program for Public Information (PPI) Annual Update and Evaluation Report, attached to this Resolution as Exhibit A, developed for the National Flood Insurance Program (NFIP) Community Rating System (CRS) (the Program); and further, re-establish an ad hoc advisory committee to serve as a PPI Committee for the 2024 Program, to implement, monitor, and evaluate the PPI, and prescribe the purpose, duties, appointments, and terms of the Committee's members, for a term commencing on January 1, 2024 and expiring on December 31, 2024. PASSED and ADOPTED this J3 day ATTEST: DEC 19 2023 Rafael E. Granado, City Clerk Steven Meiner, Mayor :I fiWl, i.. trnni u,; .. — �',, •., t;,,A�I�ROVED AS TO Sponsored by Commissioner Alex J. Fernandez LANGUAGE � & FOR EXECUTION i __ — -- City Attorney— Date Resolutions - C7 C /01AAA1 BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Alina T. Hudak, City Manager DATE: December 13, 2023 SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE NATIONAL FLOOD INSURANCE PROGRAM COMMUNITY RATING SYSTEM PROGRAM FOR PUBLIC INFORMATION ANNUAL UPDATE AND EVALUATION REPORT, ATTACHED HERETO AS EXHIBIT A, AND RE-CREATING AN AD HOC, ADVISORY PROGRAM FOR PUBLIC INFORMATION COMMITTEE TO SERVE AS A PROGRAM FOR PUBLIC INFORMATION ("PPI") COMMITTEE, IN ACCORDANCE WITH NATIONAL FLOOD INSURANCE PROGRAM REQUIREMENTS FOR CREDIT UNDER THE COMMUNITY RATING SYSTEM, TO IMPLEMENT, MONITOR, AND EVALUATE THE PPI, AND PRESCRIBING THE PURPOSE, DUTIES, APPOINTMENTS, AND TERMS OF THE COMMITTEE'S MEMBERS WHICH SHALL COMMENCE ON JANUARY 1, 2024 AND EXPIRE ON DECEMBER 31, 2024. The Administration recommends that the City Commission accept the National Flood Insurance Program (NFIP) Program for Public Information (PPI) Annual Evaluation Update and Evaluation Report prepared for the Community Rating System (CRS) program and to reconvene the annual ad hoc committee starting on January 1st of 2024 and ending on December 31 st of 2024. The committee's continuous participation and work is required to monitor the implementation of flood awareness projects, which provide valuable activity points for the CRS program. BACKGROUND/HISTORY The Community Rating System (CRS) is a voluntary program under the Federal Emergency Management Agency (FEMA) National Flood Insurance Program allowing communities to earn flood insurance discounts. Cities earn points for conducting activities promoting flood insurance and reducing flood risk. The CRS rating scores range from 1 to 10 (1 being the highest and 10 the lowest). Miami Beach pursued an aggressive goal to improve its CRS ranking from a Class 6 to a Class 5 and was officially awarded the new score in May 2019. As a result, new policies and renewals after May 1, 2019 have been able to save 5% more on flood insurance premiums. With this score improvement, the City receives a 25% discount that totals $6.7 million in savings annually. This helps offset increasing federal rates. At the conclusion of the latest audit, the City was notified that it retained its Class 5 rating in April 2022. Page 281 of 1118 The Program for Public Information Committee (PPI) was first created by the City Commission through Resolution No. 2017-30104 on November 29, 2017. The original Program for Public Information Plan was approved on March 1, 2017 via Resolution No. 2017-29771. As required by the program, a new PPI Plan is created every five years. The City Commission approved the 2022 PPI on July 20, 2022 via Resolution No. 2022-32216. A progress report is submitted annually to the City Commission as required by the program. On October 11, 2023, the PPI Committee approved the Annual Update and Evaluation Report to be transmitted to City Commission (Attachment 1). ANALYSIS The mission of the proposed Program for Public Information Committee is to create and monitor a Program for Public Information (PPI) plan with the purpose of reducing flood risk and ultimately reducing the cost of flood insurance. The committee meets twice a year to address CRS requirements and to monitor and evaluate the plan. FEMA requires that committee's composition has representation from City communications, City floodplain management, real estate, banking, and insurance industries. The members that served in 2023 and prior years are recommended for the Program for Public Information Committee for 2024: e Melissa Berthier, Communications Representative Director - Marketing and Communications Department e Alex Carrasco, Banking Industry Representative Vice President/Private Baking Relationship Manager - First Horizon e Scott Diffenderfer, Real Estate Agent Representative Licensed Real Estate BrokerAssociate - Compass President - BeHe Isles Residents Association e Carlos Gutierrez, Real Estate Agent Representative Real Estate BrokerAssociate - Co/dwell Banker 2016 President - Miami Association of Realtors e Mohsen Jarahpour, CFM, Floodplain Manager Floodplain Manager - Building Department e John J. Lee, Insurance Agent Vice President - FirstService Financial The liaison for the Committee is the Chief Resilience Officer, who leads the report and annual updates. This year, the Committee continued its efforts building awareness, including to build awareness of stormwater/ flood mitigation projects, King Tides, seawall ordinance, Private Property Adaptation, and evaluating progress toward the established outcomes. The National Flood Insurance Program for Public Information Plan Update and Annual Evaluation Report highlights the progress made toward desired outcomes established on the plan adopted on July 20, 2022 via Resolution No. 2022-32216. It provides data and details regarding project implementation status and recommendations for future improvements. Page 282 of 1118 The Annual Evaluation Report, Attachment 1, includes: • A review of projects; • Progress towards the desired outcomes; and • Recommendations for improvement. SUPPORTING SURVEY DATA According to the 2022 Community Survey, satisfaction with efforts to manage stormwater drainage and flooding decreased from 49.7% in 2019 to 38.3% in 2022. FINANCIAL INFORMATION City staff, specifically the Chief Resilience Officer, the Floodplain Manager, and the Director of Marketing and Communications and staff all dedicate hours to the Committee reports and activities. Outreach is distributed through existing communication channels with some target direct mailing and materials at a cost of less than $10,000 annually. Due to the Citys performance in the FEMA full Community Rating System program, most NFIP policyholders receive a 25% discount that totals $6.7 million in savings annually. CONCLUSION The Administration recommends the City Commission accept the National Flood Insurance Program for Public Information Committee Annual Evaluation Update and Report and reconvene the Ad Hoc Program for Public Information Committee for 2024. The program and Committee are essential for the City to reduce flood risk through awareness communications and to achieve F E MA Community Rating System points, thereby eaming flood insurance premium discounts for residents and businesses. Applicable Area Citywide Is this a "Residents Right to Know" item, pursuant to Citv Code Section 2-14? Yes Does this item utilize G.O. Bond Funds? No Strategic Connection Environment & Infrastructure - Reduce risk from storms, high tides, groundwater, and sea level rise. Legislative Tracking Environment and Sustainability Sponsor Commissioner Alex Fernandez ATTACHMENTS: Description o PPI ANNUAL UPDATE FINAL Page 283 of 1118 L�-I- tLia '.AWr ;OjOA ��- SO 0 2023 Program for Public Information Annual Update and Evaluation Report Developed for the National Flood Insurance Program (NFIP) Community Rating System (CRS) TABLE OF CONTENTS INTRODUCTION & BACKGROUND..............................................................................4 ANNUAL UPDATE & EVALUATION REPORT OVERVIEW.............................................................4 PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW .......................... 5 2023 PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE....................................6 PLANDEVELOPMENT...............................................................................................6 SEVEN -STEP PROCESS.........................................................................................................6 EVALUATION AND MONITORING................................................................................ 7 SUMMARY OF OUTREACH PROJECTS.................................................................................... 7 CRS ACTIVITY 370 & FLOOD INSURANCE ANALYSIS.................................................................12 OUTREACH IMPLEMENTATION TABLE.................................................................................... 12 PERFORMANCE MEASURES.................................................................................................. 21 SUMMARY OF RECOMMENDATIONS FOR IMPROVEMENT............................................26 CONCLUSION & NEXT STEPS....................................................................................29 FEMAFLOOD ZONE MAP..........................................................................................30 2 Page 285 of 1118 3 Mayor and City Commission Mayor Steven Meiner Commissioners Tanya K. Bhatt Laura Dominguez Alex Fernandez Kristen Rosen Joe Magazine David Suarez Gonzalez Program for Public Information Committee 2023 Melissa Berthier Carlos Gutierrez Chair Vice Chair Marketing & Real Estate Communications Representative Director Alex Carrasco Scott Diffenderfer Mohsen Jarahpour John J. Lee Banking Industry Real Estate Floodplain Manager Insurance Representative Representative Representative Environment and Sustainability Department Amy Knowles Chief Resilience Officer and Environment and Sustainability Director Juanita Ballesteros Sustainability and Resilience Manager Noel Webber Resilience Coordinator Page 286 of 1118 INTRODUCTION & BACKGROUND ANNUAL UPDATE & EVALUATION REPORT OVERVIEW This annual report is a requirement of the Program for Public Information (PPI). The PPI is an activity of the Federal Emergency Management Agency (FEMA) Community Rating System (CRS) that allows communities to earn points for conducting activities that communicate reducing flood risk and the importance of flood insurance. The CRS program overall is wide-ranging and has rating scale from 1 to 10, with 1 being the best. Miami Beach pursued an aggressive goal to improve its CRS ranking from a Class 6 to a Class 5 and was first officially awarded the new score in 2019. The City has retained the Class 5 score through subsequent audits: most recently through the annual recertification by FEMA in April of 2022. As a result of this score, the community is eligible to receive a 25% discount on federal flood insurance —totaling $6.7 million in annual savings based on recent FEMA data. This helps offset increasing federal rates. This program encourages cities to convene a stakeholder committee and collaborate to identify communication projects. The program complements the City's approach to public participation and is a key part of communications strategies regarding climate resilience and flooding. This is one way the City can help with economic resilience —to keep flood insurance premiums as affordable as possible within the current National Flood Insurance Program. FLOOD INSURANCE FACTS The City of Miami Beach participates in the National Flood Insurance Program (NFIP) Community Rating System (CRS). Miami Beach has improved its score to a Class 5. This makes the City one of the few municipalities to achieve this score in Miami -Dade County. This effort saves residents and businesses 25% on their flood insurance premiums— an estimated $6.7 million in annual savings. As a coastal barrier island, 97% of the properties in City of Miami Beach are located within or near a High -Risk Flood Zone Area (Special Flood Hazard Areas- "SFHA") as mapped by FEMA. The flood zone requires flood insurance coverage for any building with a federally backed mortgage. This annual update and evaluation report highlights the progress made toward desired outcomes established in the plan, discusses project implementation status and includes an update on existing recommendations as well as new ones. In 2022, the City of Miami Beach completed a new Program for Public Information (PPI) Plan. Since then, the Program for Public Information (PPI) Committee has met to monitor and evaluate status of projects and outcomes. City staff conducted outreach projects and other CRS activities, collected data on implementation and measures. :1 Page 287 of 1118 Miami Beach Background The City of Miami Beach is a vibrant coastal community. Rich in history, culture, and home to 14 historic districts, the City also has a low-lying topography and high water table making it vulnerable to flood risk from rainfall, storms, sea level rise, and tidal storm surge. The City works to reduce flood risk on many fronts. This includes a mature dune system of green infrastructure to reduce the impact of storm surge and erosion, a comprehensive stormwater management program, elevating low-lying streets, a Resilience Code to address current and future flood risk for development and construction, higher seawall elevation, and private property assessments in tandem with a competitive flood risk mitigation grant program. The City utilizes a comprehensive Neighborhood Improvement Project (NIP) approach to address longer -term sea -level rise adaptation; combining urban design and green infrastructure, stormwater, water and sewer, and above -ground improvements. The Program for Public Information not only shows activities conducted but also demonstrates the impact that outreach projects have in the community. This report allows the Committee to keep track of the plan's outcomes, celebrate achievements, identify areas of improvements, and continue planning for the future. The following items are covered in this report, as required by the National Flood Insurance Program: A review of projects conducted by the Program for Public Information Committee; Progress towards the desired outcomes; and • Recommendations for improvement. PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW The Program for Public Information (PPI) Committee, made up of private and public stakeholders, guided the Program for Public Information (PPI). Last year, in 2022, the Committee followed a seven -step planning and public involvement process defined by the Community Rating System Program. Their unique perspectives and expertise helped define target audiences, messages, outcomes, and outreach methods. The Committee built upon the PPI adopted in 2017 by updating and refining it to include recent issues and advancements in flooding vulnerabilities and activities. The Committee has a wealth of knowledge regarding flood hazards and flood risk. The Committee is comprised of six stakeholders, each with valuable perspectives and insight on flood risk and insurance. The committee member expertise requirements are specified by the CRS program, which requires 5 Page 288 of 1118 representation from the City's Communications Department and the City's Floodplain Office, as well as the local real estate, banking, and insurance industries. The Committee was previously formed by the City Commission through Resolution No. 2016-29585 on September 27, 2016; Resolution No. 2017- 30104 on December 13, 2017; Resolution No. 2018-30658 on December 12, 2018; Resolution No. 2019- 31083 on December 11, 2019; Resolution No. 2020-31527 on December 9, 2020; Resolution No. 2021- 31936 on December 8, 2021; and Resolution No. 2022-32216 on June 20, 2022. The Committee has been re-created annually to comply with the CRS program. In December of 2023, the Committee is required to be re-created once again by the City Commission for the coming year. Melissa Berthier, Chair Director Office of Marketing and Communications Carlos Gutierrez, PA Real Estate Agent Vice -Chair Broker Associate, Coldwell Banker 2016 President Miami Association of Realtors Scott Diffenderfer, CIPS, Real Estate Agent LCAM Licensed Real Estate Broker Associate, Compass President of the Belle Isles Residents Association John J. Lee Insurance Agent Vice President, FirstService Financial Mohsen Jarahpour, CFM Floodplain Manager Building Department Alex Banking Industry Representative Carrasco Vice President, Iberia Bank PLAN DEVELOPMENT SEVEN -STEP PROCESS The Committee followed a seven -step process required by the CRS program that serves as a roadmap for completing and reviewing the PPI's activities. The Committee held its first meeting in October of 2016, and since then, staff has continued working diligently in refining and completing the projects defined in the plan. The seven -step process was conducted for the new plan in 2022 through two committee meetings. 1. Establish the Committee: The Committee was first established in 2016 and meets at least twice a year to discuss initiatives within the program and approve documentation. Page 289 of 1118 2. Assess the Community Information Needs: The Committee agreed that, for the purpose of the Program for Public Information, the entire City should be considered one target area with multiple audiences (property owners, renters, businesses, seawall owners, repetitive loss areas, local organizations, and real estate and insurance agencies). 3. Formulate Messages: The Committee conducted an insurance coverage assessment and formulated specific messages to those properties that carry a lower rate of flood insurance. In addition, the whole Miami Beach area is targeted with flood awareness messages disseminated through different channels. 4. Identify Outreach Projects to Convey the Messages: The Committee identified various outreach projects outlined on the outreach implementation table of this report. The projects are crucial to achieve established outcomes on this plan, such as increasing flood insurance coverage and awareness of flooding in the community. 5. Inventory of other Public Information Efforts: The Program for Public Information requires examining existing information efforts. A list was compiled through staff research and committee members' input. This list is published on the Program for Public Information Plan published on June 20, 2022 and available on the City's website. 6. Prepare the PPI Document: Preparing the PPI document involved a concerted effort from staff and the Committee. PPI documentation is updated every year through the evaluation annual report to make improvements to projects and increase community outreach. 7. Implement, Monitor and Evaluate: The Committee meets twice annually to evaluate the program and incorporate revisions. This report specifically addresses steps six and seven and includes a summary of the progress made in 2023. EVALUATION AND MONITORING SUMMARY OF OUTREACH PROJECTS The Committee met twice in 2023 to evaluate the 18 outreach projects in the 2022 PPI plan. All the projects planned for 2023 were completed or are on track to be completed. The Committee met to review the activities of the Implementation Table and provide feedback on new issues and suggestions. City staff provided an overview of the activities, including photos and examples, and discussion was held regarding any additional opportunities to increase effectiveness. Overall, this year, the Committee did not recommend new projects, and offered to assist with distributing real estate disclosures. Of note, recent 2023 data from FEMA demonstrates a reduction in flood insurance policies for the City of Miami Beach; however, the Committee did not determine new ways to improve this through outreach and opined that the cause may be due to rising insurance policies with the implementation of Risk Rating 2.0. The following is a summary of select outreach projects (OP) implemented and evaluated by the Committee with the full comprehensive list located within the outreach table. 7 Page 290 of 1118 10 STEPS TO FLOOD AWARENESS ®J ll�lMrs '® rra• OP #1: Flood awareness information provided to all properties: An important milestone in completing the seven steps of the program was to develop 10 messages for flood awareness. The 10 messages are included in the Miami Beach Magazine which is mailed directly to all households every quarter and distributed at the City's public facilities. This year, four issues of the magazine were mailed to residents. Additionally, flood awareness materials were prominently featured in the City of Miami Beach main website. In addition, the MBRisingAbove website features a highlighted tab for "flood awareness". The materials include the 10 steps to flood awareness, fact sheets and important resilience projects. The City also routinely features articles related to flood insurance, flood awareness information, projects, and programs. " 01-�� OP #2: Letter from elected leadership (Activity 370): In December of 2022, a letter was distributed from the City of Miami Beach Mayor about the importance of purchasing flood insurance. The letter includes messaging about being prepared for King Tides, the updates to requirements for flood and wind insurance for Citizens policy holders, and an overview of the CRS. This effort provides valuable activity points for the CRS Activity 370 Flood Insurance Coverage Improvement Plan. The letter will be distributed again in December of 2023. OP #4 Flood Awareness and Hurricane Guide: The flood awareness guide has informed hundreds of residents about the different existing flood awareness messages. The guide has been published on the City's website since spring of 2017 and was updated in 2020. In addition, the hurricane guide includes flood preparation messages and tips on how to respond to extreme weather events. The Divisions of Emergency Management (DEM) worked with all City departments to make sure all departmental plans reflect the current public health considerations. Hurricane exercises were conducted in coordination with Miami -Dade County and other municipalities to simulate evacuation and emergency response in Spring 2023. Additionally, a workshop on hurricane preparedness for residents and neighborhoods was hosted virtually in September. In addition, messages continue to be sent out through email blasts to the community in advance of anticipated rainfall, King Tides, and potential hurricanes. The City's CERT team, our community volunteers, distribute flood awareness fact sheets at events for residents. 8 Page 291 of 1118 Preparing for King ISIr\ BO This week the City of Miami Beach expects higher than normal tides that may result in street and properly flooding in low-Iymg areas. The City o! Miami Beach is fully staffed and ready to respond to "coding reports. Wg► ar than predicted tides are expected from August 30 - September 3. Tropical Storm Idata, which is expected to become a hurrrane and impau the Gulf Coast of Florida. may increase the risk of flooding. There are currently no walches or warnings for MamiDade County. OP #6: Response to flood events: The City maintains a Flood Response Preparations Process (Activity 332.b) included as a section in the Public Works Manual to provide critical flood awareness information before, during and after a flood event. The City continues to share information amongst departments and the public regarding severe weather events in the area and other flood events in Miami Beach. These communications occur through email, social media, SEFL Climate Compact Leadership Committee meetings, and in -person or virtual discussions regarding flood events across Miami Beach departments. _ �=20 i in preparation of the king tides, staff has begun Responding to flood events in the community is cleaning stormwater treatment systems to reduce polutants from entering the waterways an important priority for the City. In 2023 (up to and are conducting inspections to reduce flooding. In additiontemporary pumps may have boon installed to mitigate flooding in low-ying neighborhoo a. October), the City addressed more than 508 flood P1ease tontine reading for bps to stay safe and dry. and drainage related requests, with 78.6% within five days. Flood and drainage related requests are often caused by King Tides or heavy rain. Staff resolved requests by responding on -site to address issues, document flooding, and communicate with homeowners. Frequent communication with residents about flooding issues have led to projects that have alleviated flooding in different areas. In addition, the Division of Emergency Management provides damage assessment training to departments who respond to flooding incidents and utilizes software and computer applications that track flooding, tides and impacts to property. Information is collected and shared with Miami -Dade County Office of Emergency Management (OEM). Although Miami Beach was not impacted by named storm events in 2023, the City experienced high tides and rainfall causing moderate compound flood conditions on November 15, 2023. The City actively monitors and document the impacts of flooding through visiting flooded areas and proactively documenting the impacts of high tides from a boat on City waterways. 9 Page 292 of 1118 OP #8: The City conducted flood protection assistance meetings which supports CRS Activity 360 with individual property owners with the City Floodplain Manager. In addition, the Floodplain Manager attended two site visits for the FMA applicant properties associated with the PPA program. For participants of the Private Property Adaptation (PPA) program, the City and its consultants conducted 42 site visits to private properties to complete flood risk assessments and provide information on flood risk mitigation options. OP #9: The City conducted multiple outreach meetings with the public. As part of the City's Sea Level Rise Vulnerability Assessment, the City hosted eight community focus groups on resident experiences with flooding and tabled at three major events. The City also hosted a community outreach meeting for the 2023 Stormwater Master Plan at the Scott Rakow Recreation Center, and project -specific meetings. OP# 6, 8, 12 Social media messages: As more residents use social media, the City has expanded its reach via X, Facebook and Nextdoor. Tweets related to flood awareness received more than 80,000 impressions in 2023 as of October. Impressions mean that Tweets were viewed by users and possibly re -tweeted. In addition, the City continues measuring the quality of flood awareness messaging in social media and email to ensure all communications have the desired change of behavior. of Don't Settle for Soggy Dollars Business Flood Insurance Fact Sheet, updated 2021 OP #8 Fact Sheets: In 2017, customized fact sheets were created to reach various types of target audiences, focusing on the areas with low flood insurance coverage as defined through the flood insurance coverage analysis. In 2021, the following fact sheets were updated to include new information: 10 Steps to Flood Awareness, encouraging businesses to purchase flood insurance, and Keep It Clean Biscayne Bay water quality. These communications on water quality, in tandem with the affidavits for storm drain cleanliness and erosion control included in the building permitting checklist, contribute to Activity 540 Drainage System Maintenance. Since the pandemic in 2020 and 2021, fact sheets have been featured on the MBRisingAbove and Flood Awareness websites and promoted through the Program for Public Information (PPI) Committee. Special fact sheets are on the website for renters and tenants in 2-4-unit buildings to encourage the purchase of flood insurance. Also, to prepare the community for King Tide season, flood preparation messages are communicated before and during these events. More than 10 Page 293 of 1118 35,000 subscribers received this information via email in 2023. Additional fact sheets include information tailored to business owners, real estate agents, tenants, construction industry, potential homeowners, and for Biscayne Bay water quality protection. Fight the Flood OP #15 Private Property Adaptation Program: The City has authorized $3.3M in funding through FY 2025 for this new innovative program which aims to reduce the risk of flooding for private properties. This competitive, reimbursement -based grant program is designed to incentivize residential and commercial property owners by • understanding their flood risk and implementing flood _ mitigation projects. Properties selected for the program ! N']i'aM Aqutl 10~� receive funding through a 50/50 matching grant, with up to $20,000 available for the full scope of work, including the $2500 value of the assessment. In addition, if the applicant is considered low -to -moderate income (LMI), the PPA funds the entirety of the program, up to $20,000, without the match requirement. Only proposed projects that directly address flood mitigation are funded. The program is divided into two phases. The first is an assessment that provides information on the flooding risk of the property and proposes up to three possible flood risk mitigation projects. The second phase is the design and construction of these projects. It is intended for the program to link to existing City and Federal programs. The information distribution on flood protection contributes to Activity 350: Flood Protection Information. Furthermore, the financial and technical assistance provided through this program contributes to Activity 360: Flood Protection Assistance. As active flood insurance policies are required for this program, it also drives towards points for Activity 370: Flood Insurance Promotion. The City applied to the FEMA FMA program for two residences, one of which is a repetitive loss property. Both properties were selected for final review. If the final award is granted by the federal government, it is expected that FEMA will cover 90% of the cost of elevation for one property and 100% of the cost for the second property. The Assessment Phase has been completed for the inaugural cohort. The Assessments included site visits with the purpose of understanding the property's site conditions and challenges, as well as the participants' priorities and interests. Of the 65 properties that applied for the program, 42 properties moved forward with Phase I and received flood risk assessment reports. Participants in the program are currently moving into Phase II of the program. 11 Page 294 of 1118 CRS ACTIVITY 370 & FLOOD INSURANCE ANALYSIS The Flood Insurance Analysis also compliments the flood insurance coverage assessment, coverage improvement plan, and coverage implementation plan as part of the CRS Activity 370 Flood Insurance Coverage Improvement Plan. Property data was obtained from the Miami -Dade County Property Appraiser. National Flood Insurance Coverage data was obtained from FEMA National Flood Insurance Program. The assessment was conducted in 2022, as a requirement every five years by the CRS program. Additional research was performed in 2023, however, that illustrates a significant reduction the number of active policies. The Committee examined the flood insurance coverage in Miami Beach in both 2018 and 2022 to identify where coverage can be improved. Specifically, the Committee focused on non-residential units, single- family units in the AE Zone, and units in the X Zone due to a lower rate of coverage. These properties were actively targeted to increase insurance coverage. Corresponding data for the flood insurance analysis can be found in the Success Measures section of this document. Miami Beach had an overall high rate of flood insurance coverage through 2022. In 2020 and 2021, there was a focus on understanding and communicating the changes occurring in local FEMA maps, in addition to the national changes happening with Risk Rating 2.0. The information is provided on the website, has been highlighted on MB Magazine which is mailed to all residents, has been provided to elected officials via a Letter to Commission, and has been promoted through different community meetings and presentations. It is important that the community remain informed and that the City provides as much information as possible to encourage all property owners to purchase insurance. OUTREACH IMPLEMENTATION TABLE The following outreach implementation table, required within the PPI, details the audiences, messages, desired outcomes, projects to support the messages, list of projects, project accomplishments for 2023, and stakeholders that help disseminate the information. The table serves as a tracking mechanism to ensure that projects are completed in a timely manner. To evaluate the outreach project status for 2023, the table shows the status of projects for this year, achievements, and output measures indicating the level of effort and resources invested for this plan. 12 Page 295 of 1118 Target Audience Messages Project(s) to Support Messages Implementation • • Assignment 1 1 1 Accomplishments MB Magazine - Information provided to all properties four times In 2022 and 2023, the 10 steps and a year flood awareness information has City Website featuring Ongoing been sent to all households All of Miami Beach OP 81: 10 Steps for flood awareness page. Neighborhood quarterly through MB Magazine. Messages 1-10 Flood Awareness Includes information, Communications Associations Share MB Magazine sent three Note that the flood awareness Information tools, and flood Messages times this year to The 10 Message graphic was messages and outreach insurance material residents. updated in 2023 and language projects are important for all updates will be reflected in the MB of Miami Beach residents and Magazine Winter Edition. businesses since 97%of all Email blasts, MBAIert, properties are within a SFHA and Public Meetings (Special Flood Hazard Area) A letter from elected leadership was OP M2: Encouraging flood letter from elected Environment and sent in December 2022. The letter Messages 1-5, 7 & 9 insurance coverage and leadership Sustainability No In Progress for 2023 has been drafted and sent king tide messaging to Mayor's office for distribution in 2023. E-Blasts Increase comprehensive awareness of flood Hurricane preparedness messaging Newsletter hazard and Miami Beach has been sent in email newsletters Messages related to throughout the year. Evacuation Hurricane preparedness people and properties routes and preparation materials messaging sent to protection for flood are available on the City website. community (Activity 330) events The full MB Hurricane Guide is available on the Emergency OP #4: Hurricane Management website. Printed All of Miami Beach Communications guidance was also sent to seniors in Messages 1-3 & 7-8 Emergency Management Yes -Residents, Business Ongoing the community. Note that the flood awareness OPlt12: Social Media Communications Owners messages and outreach Messaging A Hurricane preparedness tabletop projects are important for all exercise was held for City of Miami Beach residents and Know Your Hazards Departments in June 2023. businesses since 97%of all Webpage properties are within a SFHA ( Special Flood Hazard Area) Community Emergency Response Team (CERT) volunteers distributed emergency preparednes and hurricane information at multiple events. OP M5: FEMA and State of Informational fact sheets are Messages 2, 3, 4, 5, 9 Florida Flood Hazard and Available at City Hall Building No Ongoing provided on the Flood Awareness Flood Insurance Guides webpage. 13 Page 296 of 1118 Target Audience Messages Project(s) to Support Messages Implementation Outcome� .- Assignment Stakeholder r Accomplishments Email blasts The Stormwater dashboard Social Media Messaging continues to receive updated data and will be updated when additional road improvement projects are completed. In 2023, the Dashboard notes 837 flood and drainage All of Miami Beach Increase safety related events responded to by the OP #6: FLOOD RESPONSE awareness before, city PWD team. Note that the flood awareness and Messaging 1-10 during, and after flood Environment and Yes -Local news and messages and outreach Stormwater Dashboard events. Sustainability, social media sharing; King Tide preparation messages projects are important for all Messages 1-10 OP #12: Social Media which tracks instances of Communications, Public local universities based Ongoing were sent via email, Nextdoor, and of Miami Beach residents and Messaging flood and drainage Reduce preventable Works, Emergency on projects and requests are shared on the MB Rising Above businesses since 97% of all related work orders that accidents and damage Management website. properties are within a SFHA Activity 332.b Public Works responds from flood waters (Special Flood Hazard Area) to. Includes standing Florida Department of Emergency water and flooding Management has shared hurricane issues. prep messaging on Nextdoor. The City distributed information about its Flood Relief Parking Program in the MB Magazine. Community Meetings In 2023, the city held eight virtual focus groups for the Vulnerability Assessment for residents to share flooding experiences. All of Miami Beach Public Works hosted a hybrid Increase comprehensive Communications, Public Yes -Residents, Chamber community meeting for the Note that the flood awareness OP #9: Fact Sheet Vision 2070: Partnership awareness of flood Works, Capital of Commerce Stormwater Master Plan update. messages and outreach Distribution, FEMA Map with Florida International hazard and Miami Beach Improvement, Building projects are important for all Messages 1-10 Update Information, and University and Messages related to Department, Vision: Yes, Conducted in Ongoing The E&S Department attended a of Miami Beach residents and Flood Risk Reduction architecture students to people and properties Environment and Partnership with local Venetian Way neighborhood businesses since 97% of all create a conversation protection for flood Sustainability academic institute meeting to discuss flooding, sea properties are within a SFHA regarding the imagined events (Special Flood Hazard Area) future of Miami Beach level rise, and adaptation. Miami Beach DEM distributed preparedness and safety materials at over 20 in -person events and trainings. 14 Page 297 of 1118 Ta,get A-c ence Messages Project(s) to Support Messages lrrp�ementation Outcomes Departmentr Assignment Stakeholder r Accomplishments MB Magazine NFIP Miami Beach converted many Rood Updates and Risk Rating insurance, FEMA, and state flood OP #16 FEMA Map 2.0 awareness guides to digital versions Updates and Risk 2.0 that continue to be housed on the Commission Letter city website. All of Miami Beach explaining changes Increaseinsurance Flood Risk 2.0 information was Note that the flood awareness OF #5: FEMA and State of coverage Environment and shared with Private Property messages and outreach Florida Flood Hazard and See OP #5 for more Increase in the use of Sustainability, Yes - Shared with Ongoing Adapation participants on their projects are important for all Messages 1-5 & 9 Flood Insurance Guides information flood resistant materials Communications, residents and elected assessment reports. Risk 2.0 of Miami Beach residents and Increase comprehensive ffi ocials businesses since 97% of all awareness of flood Building information y also shared on the properties are within a SFHA Community Meetings hazard City website. (Special Flood Hazard Area) OP #9: Fact Sheet ALTC was written in September, Distribution, FEMA Ma P Communicating to 2021 notifying Commission and Update Information, and commission and residents of upcoming updates to Flood Risk Reduction residents Flood Risk 2.0 FEMA flood maps for Risk Rating and Map Updates 2.0. Increase comprehensive awareness of flood RLA property owners are part of the See OP #1,3,4,5 hazard and Miami Beach See OP#1, 3, 4, 5 See OP#1,3,4,5 messages related to greater target audience. Messages 1-30 people and properties. Letter mailed to RLA Repetitive Loss Areas ) property owners to encourage flood resistant Building Letter to RLA properties will be (RLAs are defined by FEMA) construction and prevent mailed in November 2023 and will Increase building flood damage. retrofits and flood include infromation about flood OP #7: Letter mailed to protection through the Private Messages 1-10 all RLA Properties resistant materials inquiries from Repetitive No Incomplete Property Adaptation (PPA) program. Supporting Activity 360 Flood (Activity 360) check Loss Area property Protection Information) owners In 2022, RLA properties received a postcard in the mail encouraging them to apply to the PPA program. 15 Page 298 of 1118 Target Audience Messages Projectis) to Support Messages Implementation Outcomes Department Assignment Stakeholder r r Accomplishments Flood -related public The city website and the MB Rising meetings Above site contain information on OP M8: Fact sheets with private property protection. Messages 1, 2, 3, 4, 5 improvements, and Publicly available Information on floodplain maps is guidance for private information on website Increase in map made available to the public on the Repetitive Loss Areas (RLA) Maps illustrate planned risk property resilient information inquiries Factsheet and inquiries: (RLAs are defined by FEMA) reduction improvements in building options from Repetitive Loss Building Public Works Yes -Shared Annual, ongoing website, which was updated to relation to Repetitive Loss Area property owners redirect to the preliminary Areas (Activity 320) Activity 320 - Map Information provided by floodplain map. Information Services Floodplain Manager and Building Department Building Department staff Staff responded to 50 flood information inquiries in 2023. See OP Nl, 3, 4, 5, 6, 16 Provided on Website Increase insurance PPI Committee discussed efficacy of Messages 1-8 coverage, flood flood insurance for renters during 2a.Residents:Tenants preparedness awareness Building, Environment No Ongoing their first meeting of 2023. Importance of insurance OP if8: Fact sheet for and the use of flood and 5ustainability coverage for renters. tenants Provided at meetings resistant materials Fact sheets for renters are provided on the city flood awareness website. Increase comprehensive awareness of CRS and Environment and Yes - Local news, "Described previously in the'AII of Messages 1-10 See OF Nl, 3, 4, 5, 6 See OP kl, 3, 4, 5, 6 Miami Beach flood 5ustainability, Building, Retweets Ongoing Miami Beach' audience Communications messages OP N8: Fact sheet Community Events 2b. Residents: Property Owners designed for renters and _ -- Increase retrofits, use of The first cohort of the PPA program owners highlighting risk flood resistant materials is moving into the Design and reduction from resilience Flood protection Increase in Building, Construction Phase and participants Messages 1, 2, 3, 4, 5, 6 B projects. Including P 1 g Assistance meetings inquiries/technical Communications Yes Ongoing include multifamily complexes. The Relevant information on conducted one-on-one assistance to the flood application for the PPA program will flood insurance with Flood Plain Manager Plain Manager reopen in 2024. (Activity 360) OP #15: PPA Program 16 Page 299 of 1118 Target Audience Messages Project(s) to Support Messages Implementation Outcomes .- Assignment Stakeholder r r Accomplishments King Tide messages on safety, preparation, and general awareness have been sent via email to over Yes -Associations share 35,000 recipients according to Reduce preventable Communications, with members, Constant Contact. Additional 2b. Residents: Property OP a8: King Tide Fact Email blasts to messaging will be sent in advance of Owners Messages 1-10 Sheets subscribers accidents and damage Environments and additional promotion Spring and Fall; Ongoing predicted king tide dates. from flood waters Sustainability through community newsletters An LTC was issued prior to the King Tide season informing of the risk to residents and the predicted King Tide dates for 2023. As described previously See OP Nl, 3, 4, 5, 9, 16 inthe 'All of Miami Beach'Audience -increased insurance 3b. Residents: coverage Building, Communications, Yes -Associations share 'Described previously in the 'All of Condo/Neighborhood Messages 1-10 Shared by associations Environment and with members Ongoing Miami Beach' audience Associations OP Ag: Fact Sheets with members Increase retrofits, flood Sustainability resistant materials Provided at meetings See OF #1, 3, 4, 6, 16 Increase insurance coverage Emailed and Mailed with Increase retrofits, flood Building, Environment Fact sheets were mailed to over 4a. Businesses: tenants* Messages 1-10 Business Tax Receipt resistant materials and Sustainability, No Complete 3,800 businesses in South Beach OP M8: Fact Sheet (BTR) renewals (Targeted through Flood Finance with the BTRs. Insurance Coverage Improvement) See OP #1, 3, 4, 5, 6, 16 Emai led and mailed with The Fact sheet was mailed of 3,800 Messages 1-10 the Business Tax Receipt businesses in South Beach with their (BTR) renewals. (Activity Increase insurance BTRs. Importance of insurance 360) coverage coverage and storm/flood Increase retrofits, flood Environment and 4b. Businesses: Property preparation resistant materials Sustainability, Building, No Fall 2023; Ongoing A flood protection assistance owners' Flood protection (Targeted through Flood Finance meeting was conducted in 2023 Elevation resources and OP p8: Fact Sheet Assistance meetings Insurance Coverage with the floodplain manager, as well information on public conducted one-on-one Assess. as three site visits to property infrastructure improvements with Flood Plain Manager owners interested in FMA (Activity 360) assistance. 17 Page 300 of 1118 Project(s) to Support .-.. t t Target Audience Messages Messages Implementation Outcomes Stakeholder Assignment Accomplishments Message 1.8 See OP #6 Importance of protecting Issued with building Increase resilient Yes •Contractors share Building resiliently factsheets are on equipment and vehicles OP #8: Building permits retrofits, flood resistant Building with property owners Ongoing the flood awareness website. Resiliently Fact Sheet materials Education in retrofits and flood resistant materials 4c. Businesses: Contractors Issued with building Message 8 permits (540) Importance of keeping the OP #8: Biscayne Bay and Reduce dumping and Storm drain cleanliness and erosion Building, Environment Yes - Contractors share control affidavits are included in the Biscayne Bay clean and the storm drain cleanliness Activity 540 -included as pollutant discharges to and Sustainability with sub -contractors Ongoing premitting checklist and are issued storm drain system clean Fact Sheet a condition in Right of storm drains and Bay with building permits. Way and Building Permit Supports Activity 540 Condition See OP #1, 3 Available on City Website Messages 1-8 Distributed to MB Maintain or increase OP #10: Real Estate Fact Agencies flood insurance coverage The City is investing in flood Sheet rates risk reduction efforts. Know Distributed by Miami your elevation and your Association of Realtors Increase resilient Real estate fact sheets and letters to Real Estate Agents and options to reduce risk - retrofits with Yes - Real Estate Building, real estate agents and insurance Agencies and agents Ongoing agents will be distributed in 2023 Insurance Agents renovations Communications share with assistance from the PPI Resources to understand Targeted letter sent to Committee. personal property elevation, if more than 90 real estate Increase in information there is any history of flooding OP #11: Letter to Real agents, nce agents, inquiries, technical Agents, Insurance Estate A 8 a andd banks on Miami assistance to the Flood Supports Activity 340 Agents, and Banks Beach advising about Plain Manager flood zone information 18 Page 301 of 1118 Target Audience Messages Project(s) to Support Messages Implementation Outcomes Department Assignment Stakeholder 2023 Status of Projects 2022/2023 Project Accomplishments Flyers mailed to PPA Buildings OP #15: Private Property Assessment outreach Emails The inaugural 2022 PPA cohort is flyer Information provided on underway and is moving into Phase Website II. 42 of 65 applicants were Increase in information Environment and accepted for the program and site Private Pro Perty Adaptation Messages 1, 2, 4, 5, 9 Recurring public on PPA Program and Sustainability, No Ongoing assessments were conducted on Program Recipients meetings on Flood resilient building Communications those qualifying properties. mitigation Applications will open again early OP n18: Resident Private meetings with 2024. Communications plan is being Information Meetings PPA Manager for more prepared for the 2024 cohort. information on program, resiliency, and flood mitigation Information provided on OP q8: fact Sheet website Fact sheets, permitting information, Increase in information Environment and and other resources are available on Seawall Owners Message 1, 4, 5, letter to Seawall Owners on Seawall and seawall Sustainability, No Ongoing the MbRisingAbove and city of Seawall Ordinance upgrades for affected Communications Miami Beach websites. A letter to properties seawall owners is being finalized Information Outreach Newsletter and will be sent. Email Blasts Other Public Outreach 19 Page 302 of 1118 T,i rr;,t V,j n Messages Projectis) to Support Messages Implementation Outcomes Department Assignment Stakeholder 2023 Status of Projects 2022/2023 Accomplishments Messages 1, 3, 5 The dashboard's purpose Increase safety The stormwater dashboard Stormwater Management is to measure how the awareness before, continues to receive updated data Dashboard city is becoming more during, and after flood and will be updated when additional Additional Project OP resilient over time, track events. Environment and road improvement projects are #13: Stormwater the effectiveness of the Sustainability, Public No Ongoing Importance of reducing flood Management Dashboard stormwater program and Works, IT completed. In 2023, the Dashboard risk, measuring the understand the impact ofaccidents Reduce preventable notes 837 flood and drainage effectiveness of stormwater extreme events as well asthe and damage related events responded to by the program and responding to from flood waters city PWD team. flooding city's response Special Projects Miami Beach was not impacted by All Audiences Increase safety as severe event in 2023, but the City awareness before, shares information with during, and after flood departments and the public Messages 1 & 3 events. regarding severe weather and flood After Actions capturing rain After -Actions include Reduce preventable Shared in Sustainability events, These communications occur events and King Tides Additional Project: OP recommendations to accidents and damage Environment and and Resiliency through email, SEFI Climate improve the city's Sustainability, Public Ongoing - as needed importance of understanding #14: After -Actions response to flooding and from flood waters Works Committee - open to Compact meeting attendance, and Residents in -person or virtual discussions. The the impact of heavy rain data collection efforts. Increase retrofits, flood City also actively monitors and events and how the city can resistant materials documents the impacts of flooding better respond and document on the Beach through visiting Increase flood flooded areas and documenting the preparedness awareness impacts of king tides from a boat on City canals. 20 Page 303 of 1118 PERFORMANCE MEASURES The following measures show progress toward the desired outcomes described on the outreach implementation table. The measures not only serve as a tracking mechanism, but they are also important to celebrate successful initiatives and identify areas of improvement. The measures help illustrate the City's stormwater program resilience initiatives and efforts undertaken in the past years. The PPI plan's outcomes are highlighted below based on importance, alignment with the City's goals and data availability. The tables show the plan's desired outcomes (at the top) and are followed by measures indicating progress made and corresponding data. Outcomes: 1. Increase comprehensive awareness of CRS and Miami Beach flood messages 2. Increase awareness of being safe before, during and after flood events. 2017 2018 2019 2020 2021 2022 2023 Number of X (Twitter) impressions about 256,224 410,747 1,217,6291 635,463 142,631 195,874 82,3104 flood awareness messages Number of pageviews on MBRisingAbove N/A 13,255 28,134 19,651 21,619 83,000 226,0004 website2 Residents preferring City Email for N/A N/A 33% N/A N/A 41.5% N/A communication. Residents preferring City Website for N/A N/A 34% N/A N/A 40.7% N/A communication. Residents preferring MB Magazine for N/A N/A 44% N/A N/A 40.0% N/A communication. 'Twitter impressions increased significantly in 2019 due to the implementation of communication campaigns and outreach efforts. Data was obtained from the City's Office of Marking and Communications. 2Number of pageviews captured through mid -October. Data was obtained from the City's Office of Marketing and Communications. 3Annual resident survey was not able to be conducted in 2021 and online poll did not receive sufficient responses °Data for 2023 was pulled from January 1 through September 30; X impressions have changed due to the platform's methodology Using various channels to reach different audiences has been a key part of this outreach plan. With social media's importance as a communication channel for various demographics, the City is reaching several 21 Page 304 of 1 118 residents through this outlet and raising awareness of flooding issues. Promoting flood awareness materials online has also been an important way of communicating with businesses. The City continues to evaluate the most suitable platforms and methods for communications via the Miami Beach Community Survey. This helps the City to prioritize which communications channels to utilize for sharing of news, events, and awareness messages. The preferences of residents for communication channels is shown below. • Residents preferring the use of City email newsletters for communication about City government, issues, and events was 42%, an increase from 33% in 2019. • Residents preferring the use of MiamiBeachfl.gov for communication about City government, issues, and events was 41 %, an increase from 34% in 2019. • Residents preferring the use of MB Magazine for communication about City government, issues, and events was 40%, a decrease from 44% in 2019. The Miami Beach Community Survey was conducted in Spring of 2022 and received 1,361 responses from residents throughout the City. The number of pageviews on MB Rising Above increased from 83,000 in 2022 to 226,000 in 2023. Pageviews may have increased in 2023 in part due to the highly publicized We v Biscayne Bay campaign, which is an education campaign created to inform residents of steps they can take to keep Biscayne Bay clean from contaminants and pollution. The most visited page on the website is the Biscayne Bay page, which provides information on the impacts of human activity on water quality and the heath of Biscayne Bay. The page with the second most views is the Sustainability Pledge page, walks through steps individuals can take to reduce their pollution and preserve the health of Biscayne Bay and the City's waterways. The page with the third most views is the Climate Adaptation page providing information and links to the City's initiatives to adapt to sea level rise and a changing climate. I Outcome: Reduce preventable accidents and damane from flnnci water- jIlIff 2017 2018 2019 2020 2021 2022 2023 Cumulative increase in stormwater treatment and 148,400 357,600 481,600 481,600 481,600 526,600 526,600 pumping system capacity (gallons per minute? Linear feet of stormwater conveyance improvements3 N/A N/A N/A N/A N/A N/A N/A Number of stormwater backflow 0 0 0 6 6 6 12 prevention devices installed Percent of flood and drainage complaints resolved in 5 days 88% 73% 73% 66% 74% 79% 79% from initiation date 22 Page 305 of 1118 Percent of stormwater pump stations, outfalls, catch basins, ° 95 /° 100 °/° 100/° 100% 100% 100% N/A and associated piping cleaned annually % of active construction sites inspected for proper sediment N/A N/A N/A N/A 100% 100% 100% and erosion control4 Data provided is accurate to October, does not reflect November or December data 2 Includes stationary stormwater treatment systems. Methodology updated by Public Works Department including projects that have reached substantial completion since 2016. Only new generation stormwater treatment stations are being counted. 3 Data for linear feet of stormwater conveyance improvements has not historically been tracked. It is being included in this report with the intent to begin tracking this data future years. ° Construction site sediment and erosion control inspection data is pulled from the City NPDES report and is available back to 2021, 2023 metrics will be finalized in Summer 2024. Reducing preventable accidents and damage from flood waters is an important desired outcome of the plan and the stormwater program. The measures above help the City track progress on this area but also reflect the various efforts dedicated to improving the storm water system, responding to flooding more efficiently, and building resiliently. The City of Miami Beach reduces potential pollution and continuously improves its stormwater management through a combination of education and outreach, robust maintenance and cleaning, as well as the use of cutting -edge technology and industry -vetted operational practices. Through these efforts, the City has made improvements to many of the pipes and drains of the stormwater conveyance system; however, the data for the footprint of this work has not been compiled up to this date. The City and its Public Works Department aspire to track this data to be included in future PPI reports and other informational material. Additionally, the City has installed 30 stormwater backflow prevention devices in various areas since 2020. These backflow prevention devices reduce the need for temporary stormwater pumps to be deployed during major storm events. As it relates to the operations of its stormwater system, the City has made a commitment to inspect, clean and maintain the entire stormwater system at least once per year. Public Works Operations staff responsible for overseeing these activities are evaluated annually on their ability to meet this metric. In addition, every year Environment and Sustainability Department staff conducts an audit of these activities as part of the National Pollution Discharge Elimination System (NPDES) annual reporting. The City goes exceeds regulatory requirements for stormwater management. For reference, the NPDES permit that governs the system's operation requires the entire system be inspected, cleaned and maintained a minimum of once every three years. In addition to exceeding the required NPDES frequency, the City cleans certain structures more frequently than once a year. For example, stormwater treatment systems are cleaned at a minimum once per quarter as required by their maintenance manuals. The City elects to clean certain stormwater treatment systems even more frequently, as needed. Stormwater treatment systems connected to higher trafficked drainage basins in tourism areas are cleaned once per week to ensure they are preventing as much pollution from entering the receiving water body, as well as operating as designed. 23 Page 306 of 1118 I Outcome: Increase awareness of being safe before, during and after a flood event rE2016 2019 2022 hold is prepared with food/water/supplies for an emergency (percent of strongly agree and agree) 58% 66% 69% I know where to get information during an emergency (percent of strongly agree and agree) 65% 71 % 74% I'm comfortable with my building(s) flood risk protections N/A 43% 40% Increasing awareness of being safe before, during and after a flood event is important to ensure residents have the information needed to remain safe and protect their property during extreme weather events. The Community Survey measures emergency preparedness and awareness as it relates to weather events and emergencies. Results in both areas increased by 3%. However, residents being comfortable with their buildings' flood risk protections decreased by 3%. The survey is conducted to measure residents' satisfaction with City services and perceptions about various issues. The most recent survey was conducted in the Spring of 2022. The City continues to seek information and data on NFIP claim submissions from its residents and businesses. Outcome: Reduce preventable accidents and damage from flood waters rcent Nof residents l 2009 2012 2014 2016 2019 2022 N/A* N/A* N/A* 74% 40% 45% serving increased flooding Resident satisfaction with efforts to address stormwater 44% 37% 25% 46% 50% 38.3% and drainage (rating of excellent or good) 'Resident Survey data not available. To understand if residents are experiencing issues with flooding and drainage, survey questions related to these areas are provided to households in Miami Beach. In addition, data related to the satisfaction with stormwater program is provided above. • The percent of residents observing flooding increased by 5% since 2019. • Satisfaction with efforts to address stormwater and drainage decreased by nearly 12% since 2019. This issue ranked also as a top priority item for respondents. 24 Page 307 of 1118 Outcome: Promote insurance coverage for the following property types: • Non -Residential Properties and units in the AE Zone, • Single -Family Residential Properties in the AE Zone, and • Units located in the X Zone. Although insurance is not required, due to the proximity to the AE Zone, insurance coverage is encouraged. 2017 2018 2022 % of units with NFIP insurance policies in AE and X 84% 80% 79% areas' • of units with NFIP insurance policies in AE areas' 86% 81% 79% • of units with NFIP insurance policies in X areas' 58% 63% 81% • of non-residential units with NFIP insurance 17% 15% 13% policies" 'Data accuracy is aftected by various tactors explained below. I he tlood insurance coverage assessment is required every live years for CRS credit. Ninety-three percent of Miami Beach's buildings are located in the Special Flood Hazard Area (SFHA) AE Flood Zone. Location in the AE flood zone means that insurance is required for units with federally backed mortgages. The remaining buildings, 7%, are located in Zone X. Buildings in the X zone, adjacent to the AE flood zone, are not required to carry insurance, however, they are vulnerable to flooding and they are encouraged to purchase insurance. The insurance coverage rate remained stable through 2022. The table above shows: • The overall percentage of units with NFIP Insurance Policies in AE and X areas slightly decreased to 79% in 2022 from 80% in 2018. • The percent of units with NFIP Insurance Policies in AE areas decreased to 79% in 2022 from 81% in 2018. • The percent of units with NFIP Insurance Policies in X areas significantly increased to 81% in 2022 compared to 63% in 2018. • The percent of non-residential units with NFIP Insurance Policies decreased to 13% in 2022 from 15% in 2018. The City is focused on non-residential units in the AE Zone; however, 93% of buildings in Miami Beach are located in the AE Zone. Two factors affecting the accuracy of data were identified in this analysis. First, both data sources, Miami - Dade County Property Appraiser and NFIP, are external to the City. For this reason, the reliability of the data is not within the City's control. Another factor is the number of units obtained for this report which 25 Page 308 of 1118 was captured in two different points of time for comparison purposes. Both systems likely have reporting lag times and differing methodologies. Changing the time frames to account for increases in new units may result in slightly different insurance coverage rates. Additional research was performed in 2023, however, that illustrates a significant reduction the number of actives policies. A FEMA NFIP "What -If' Analysis in September 2023 reported 33,994 NFIP active policies in Miami Beach, down from the 43,576 active policies reported in 2022. The committee discussed possible causes for this decrease in active policies, including increased cost of flood insurance premiums, insurance companies pulling out of Florida, and impacts from federally backed mortgage properties. Active NFIP Policies I 2022 43,576 2023 33,994 Total Number of Units 55,306 55,306 % of Units with Active NFIP Policies 78.8% 61.5% Savings on NFIP premiums due to CRS Rating of 5 $8.6 Million $6.7 Million 'The number of policies was derived from NFIP data and number of units were derived from Miami -Dade County Appraiser's Office data. Number of units was retrieved by filtering those properties built before the year 1972 in the Miami -Dade County Appraiser's Office 'Folio by Flood Zone' data sheet and further filtering the results by existing Flood Zones. The Committee also discussed reasons that may be impacting the rate of flood insurance coverage in the City. For example, properties without a federally backed mortgage do not require flood insurance. Homeowners of these properties may decide to drop flood insurance or seek a private insurer. Another reason may be that NFIP flood insurance policies in the AE zone are more expensive than in 2018. The flood insurance assessment shows that the average policy for the AE zone costs increased from $538 in 2018 to $602 in 2023. This increase may be a reason for homeowners to seek lower rates in the private market. Private insurance coverage for flooding is not available and not included in the assessment. It is likely that the inclusion of this data may change the coverage rate results. SUMMARY OF RECOMMENDATIONS FOR IMPROVEMENT As part of this report, recommendations were developed with the Committee to make improvements to the implementation of the plan. The following paragraphs provide a summary of recommendations with their corresponding status. 1. Continue implementing outreach projects to reduce flood risk, help reduce the cost of flood insurance premiums, promote flood insurance, and educate about changes to flood insurance. STATUS: ONGOING The City provides considerable information on-line and also holds in -person events and engagement within the community. The City has emphasized wide -spread, accessible community engagement within its initiatives, including the Sea Level Rise Vulnerability Assessment and the Private Property Adaptation (PPA) program, and has incorporated promotion of flood insurance into these programs and their engagement activities. The City will continue to provide updates to 26 Page 309 of 1118 the community. The City has also launched a new Ad Hoc Neighborhood Resiliency Projects Advisory Committee, which acts as an advisory board to City Commission and City Manager on neighborhood infrastructure programs and private property matters related to the City's climate resilience projects to help build awareness within the community and to incorporate resident ideas and feedback. 2. Adopting plans and policies to advance resilience. Over the last six years, more than 20 land use amendments have been adopted to address sea level rise, a full City Resiliency Code update went into effect on June 1, 2023, and a new Stormwater Master Plan is being completed. STATUS: ONGOING In 2021 there were several ordinances passed that enhance the City's flood awareness and mitigation efforts: 2 ordinances —fertilizer and erosion —to manage stormwater quality; dune protection ordinance that provides, among other benefits, protection from storm surge; seawall ordinance that sets minimum height for new seawall construction. The City is actively engaged in the promotion and enforcement of these ordinances. Additionally, the 2023 Stormwater Master Plan is being completed by the Public Works Department. Finally, the full City Resiliency Code was adopted by City Commission on February 1, 2023 and went into effect on June 1, 2023. The Resiliency Code is a major update to the City's land development regulations that incorporates best practices to ensure that new development can handle and adapt to the many environmental issues that the City is facing. These resources are available through: http://www.mbrisingabove.com 3. Implementing flood mitigation/ climate adaptation projects: Miami Beach is leading the way in South Florida in designing neighborhood projects with an integrated approach to addressing flooding and improving the water and sewer systems in each neighborhood in a holistic way. STATUS: ONGOING Neighborhood projects are designed to have multiple co -benefits including the installation of a new and robust drainage system, upgrading aging water and sewer infrastructure, improving mobility with bike lanes and complete streets, lighting, and incorporating native and Florida friendly vegetation and tree canopy to help manage stormwater and improve stormwater quality. Additionally, greater emphasis on aesthetics, particularly regarding the above -ground elements associated with neighborhood projects, is being implemented and will be another significant co - benefit. To supplement these projects while preparing for future environmental conditions, the City is completing a Stormwater Master Plan in 2023. Sunset Harbour, Palm and Hibiscus, Indian Creek, and West Ave Phase I and other areas where improvements have been completed now experience far less flooding due to king tides and intense rainfalls. Design has been completed for Phase II of the West Avenue neighborhood improvements. Design is underway for First Street and North Shore D. In addition to large-scale neighborhood improvement projects, the City is incorporating resilience into its new parks. Brittany Bay Park, which includes resilience features like a floodable park with 27 Page 310 of 1118 a setback seawall, was officially opened on May 19, 2023. Canopy Park, which also includes resilience features including a bioswale and large cistern, opened in 2022. Upcoming projects include: Short-term: Begin construction in West Avenue Phase II, complete the design of First Street (currently at 60% design) and complete the design of the North Beach Town Center project, which began in 2023. Complete construction of the Maurice Gibb Park and Bayshore Park, which will feature a large retention pond runoff from the surrounding area. Mid-term and Long-term: Commence the Neighborhood Improvement Projects based on the Jacob's Engineering neighborhood project prioritization and commence the critical needs projects identified in the 2023 Stormwater Master Plan. 4. Preparing critical assets in the City for current and future flood risk to compound flooding. STATUS: ONGOING The City is actively working on a Sea Level Rise Vulnerability Assessment and Adaptation Plan for 2024. The Vulnerability Assessment will be complementary to the Stormwater Master Plan, specifically focusing on the critical assets that keep Miami Beach running. It will evaluate risks due to compound flooding and sea level rise projections for the years 2040 and 2070. Based upon findings from the Assessment, specific buildings, environmental assets, and City infrastructure will be incorporated into an Adaptation Plan for future flood risk mitigation projects. Eight community focus groups were conducted virtually in June 2023 to incorporate community experiences with flooding into the Assessment. Additionally, three tabling "pop -ups" were held at community events in Fall of 2023 to provide further opportunity for engagement with the project. 5. Promote the Private Property Adaptation (PPA) Program which will promote and support flood mitigation property improvements. STATUS: ONGOING The PPA program launched in August 2022 and has been approved for funding of $3.3M through FY 2025. The program provides a 50/50 matching grant fund for private property owners —single family homeowners, multifamily property owners, and commercial property owners —to undertake flood risk mitigation improvements. The program is split into two phases: the first is an assessment to analyze risks and possible improvements for each property; the second is the design and construction of improvements. In addition, the program links to other funding opportunities available in the City and at the federal level, like the FEMA FMA. To apply for the PPA, properties must provide proof of flood insurance and obtain an Elevation Certificate. The Phase I Assessment Phase has been completed for the inaugural cohort. The Assessments included site visits with the purpose of understanding the property's site conditions and challenges, as well as the participants' priorities and interests. Of the 65 properties that applied for the program, 42 properties moved forward with Phase I and received flood risk assessment reports. Of the 42 Phase I participants, 35 are currently moving forward with Phase II of the program. The application is expected to reopen in 2024. For 2024, the City is emphasizing the use of the program by non- 28 Page 311 of 1118 residential properties, which is expected to help increase flood insurance rates for non-residential properties in the AE Zone. 6. Seawall Program: Make forward progress and conduct outreach and education STATUS: ONGOING Seawall Ordinance 2021-4393 establishes construction standards and establishes a minimum elevation of 5.7' NAVD for new construction of seawalls or seawalls undergoing substantial improvement. This ordinance was passed in January 2021. The City has focused on communication and education through 2022 and much of 2023. A letter on enforcement of seawall heights is scheduled to be distributed in Fall of 2023. This helps support Activity 430 Higher Regulatory Standards. CONCLUSION & NEXT STEPS Overall, the Program for Public Information (PPI) Plan's activities were implemented successfully in 2023. Various outreach projects were completed and continue to be scheduled for upcoming years. New projects have been added with the purpose of using data for better decision -making and more effective communication. In addition, the City is preparing for its annual CRS audit by tracking and documenting PPI efforts. For more information, the City website contains comprehensive flood awareness located at https://www,miamibeachfl.gov/city-hall/building/local-flood-hazard-info/. Information is also available at www.MBRisingabove.com, through the Flood Awareness tab. MBRisingabove.com is the City of Miami Beach's resource for climate change adaption and mitigation efforts. In addition, information regarding capital projects that contribute to flood awareness and reducing flood risk are located at Active Projects - City of Miami Beach (miamibeachfl.gov). Miami Beach is committed to reducing the cost of flood insurance, reducing flood risk and increasing flood awareness. This Program for Public Information (PPI) Annual Update & Evaluation Report, developed for the National Flood Insurance Program Community Rating System program, opens the doors for increased integration of initiatives that go hand in hand with resilience practices and provides the City with opportunities to improve its programs. The Committee and staff will continue to implement the plan, track progress, and make recommended improvements. 29 Page 312 of 1118 e6TH ' �'�"•',, _ 84TH 84TH- • • - - 83RD - • 8[NO 82ND -. TFEMA Flood Zones :-. 0 ... c. c... ... 41 >: P Z79TN r I T o x > 17TH: ;a Hv R t: u m?5TH FAIRWAY .p _ F.. 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