AT&T Switched Ethernet Services (Intrastate) Pricing Schedule Provider to Custom Terms Z� 2-3- 32s2s-
Docusign Envelope ID:1AF3D650-129B-4462-95F9-F8FB2CA7CFD6 Attachment C
at&t Sales Contact Information
MARTIN;ESTHER
305-582-9541
em6388@att.com
eSign Fax Cover Sheet Contract Id: 1853400
To: AT&T Automated Fax Handling Service From:
Fax: 877-374-4632 or 877-eSignFax Total Pages:6
(Excluding Fax Cover Sheet)
Or with Copiers/Scanners w/email, Send To: esign@att.com
To sign via fax:
1. Sign, Title and Date the document where applicable,
2. Fax back documents in the following order:
I. eSign Fax Cover Sheet for Contract Id: 1853400
II. All Pages stamped with Contract Id: 1853400
3. If there are additional documents, use the corresponding eSign Fax Cover Sheet(s) as
separator(s)and Fax back as in 2.1 and 2.11.
(see Picture below)
Eitffi
sow = __"m=10:ti
Request Id:3142117
Contract Id: 1853400
Docusign Envelope ID:1AF3D650-1298-4462-95F9-F8FB2CA7CFDB
Contract Id: 1853400
20240724-4914 150578UA
AT&T MA Reference No.150578UA
�CS ID-20240725-039 AT&T PS Contract ID ASEODJTKVM
AT&T
AT&T SWITCHED ETHERNET SERVICES■(INTRASTATE)
PRICING SCHEDULE PROVIDED PURSUANT TO CUSTOM TERMS
Customer AT&T
City of Miami Beach The applicable AT&T Service-Providing Affiliate(s)
Street Address: 2300 Pinetree Dr
City: Miami Beach State/Province: FL
Zip Code: 33140 Country: USA
Customer Contact(for Notices) AT&T Contact(for Notices)
Name: Lazar()Guerra Name: Mario Ruiz
Title: 911 Director Street Address: 13450 W Sunrise Blvd
Street Address: 2300 Pinetree Dr City: Sunrise State/Province: FL
City: Miami Beach Zip Code: 33323 Country USA
State/Province: FL Telephone: Email: MR2673@att.com
Zip Code 33140 Sales/Branch Manager: Lizmary Whyte SCVP Name: Erik Lindborg
Country: USA Sales Strata: GEM Sales Region: SE
Telephone: 305 673 7000 With a aoov(for Notices)to:
AT&T Corp.
Email: LazaroGuerra@miamibeachfi.gov One AT&T Way
Bedminster,NJ 07921-0752
ATTN: Master Agreement Support Team
Email: mastOatt.com
AT&T Solution Provider or Representative Information (if applicable)0
Name: Company Name:
Agent Street Address: City: State: Zip Code: Country: USA
Telephone: Email: Agent Code
This Pricing Schedule for the service(s)identified below("Service')is part of the Agreement referenced above. Customer requests that its identity
be kept confidential and not be publicly disclosed by AT&T or by any regulatory commission,unless required by law.
Customer acknowledges and certifies that the interstate traffic(including Internet and international traffic)constitutes ten percent(10%)or less of the
total traffic on any Service. Internet and International traffic are always considered interstate. The nature of the traffic,not merely the physical endpoints
of the facility determines whether the Port is Interstate or Intrastate.
On the Effective Date,this Pricing Schedule will supersede and replace all existing or prior agreement(s)for the Service identified in Attachment A.
Customer(by its authorized representative) I AT&T(by its authorized representative)
••
BY: nSirjnasi-RRANfON TROTTFR _
Printed or Typed Printed or Typed
Name: L,r r Name:
Title: 4,41
Title: Contractor Contract SpocialisL as Signer for AT&T
Date: q/ Date: 2A Ural 20?4gr 571 ,
For AT&T internal use only: Contract Ordering and Billing Number(CNUM):
APPROVED AS TO
FORM&LANGUAGE
&FOR EXECUTION �,/
( City
�1 Attorney _.nDate— -`—v-fL TAT&T and Customer Confidential Information
1. Page 1 of 6
UA Required ASE_ILEC ICB PS INTRASTATE v093022
ROME SR# SR-659989 AT&T Solution No.
RLR ff 1573357.1.2 CT-Owner:MP6180 04.26.24
ATTEST:4 _
OCT 0 7 2024 �PMI e 0ti'',
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1, Oranador City Clad = .INCORP GRATED
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Docusign Envelope ID:1AF3D650-129E-4462-95F9-F8FB2CA7CFDB
Contract Id: 1853400
<WK#-TCAL and ILEC-Intrastate-TBD>
Pricing Schedule No.
Please sign by October 14,2024 Original Effective Date:
AT&T SWITCHED ETHERNET SERVICEsM(INTRASTATE)
PRICING SCHEDULE PROVIDED PURSUANT TO CUSTOM TERMS
1. SERVICE,SERVICE PROVIDER(S)and SERVICE PUBLICATION(S)
Service AT&T Switched Ethernet Services°
1.1. AT&T Switched Ethernet Services"'
AT&T Switched Ethernet Participating Service Publication
Carrier(s) (incorporated by Service Publication Location(URL)
ireference)
BellSouth Telecommunications,LLC,d/b/a
AT&T Alabama,AT&T Florida,AT&T Georgia,
AT&T Kentucky,AT&T Louisiana,AT&T
Mississippi,AT&T North Carolina,AT&T South
Carolina,and AT&T Tennessee
Illinois Bell Telephone Company,LLC,db/a
AT&T Illinois
Indiana Bell Telephone Company,Incorporated,
db/a AT&T Indiana
Michigan Bell Telephone Company,d/b/a AT&T AT&T Switched
Ethernet thernet Services°
https:llcpr.att.com/pdf/commonEthServGuide.html
Nevada Bell Telephone Company,d/b/a AT&T Guide(Service Guide)
Nevada
The Ohio Bell Telephone Company,d/b/a AT&T
Ohio
Pacific Bell Telephone Company,d/b/a AT&T
California
Southwestern Bell Telephone Company,d/b/a
AT&T Arkansas,AT&T Kansas,AT&T Missouri,
AT&T Oklahoma,and AT&T Texas
Wisconsin Bell,Inc.,d/b/a AT&T Wisconsin
AT&T Corp.provides Service outside the AT&T
ILEC Footprint(the 21 states referenced above),
where available. AT&T Switched Ethernet
AT&T Communications of New York provides Services,"Third Party https://servicequidenew.att.com/sq flashPlayerPageIASE3PA
intrastate Service in New York. Access(3PA Service
Guide)
AT&T Communications of Virginia,LLC provides
intrastate Service in Virginia.
TC Systems,Inc.:Massachusetts and Nevada
Teleport Communications America,LLC(TCAL): AT&T Business
Arizona,Colorado,Connecticut,Delaware, Service Guide
District of Columbia,Florida,Kentucky, AT&T Switched Ethernet https://serviceauidenew.att.corn/so flashPlayerPaoe/ASE
Maryland,Massachusetts,Minnesota,Nebraska, (TCAL)
Nevada,New Jersey,New York,Ohio,Oregon,
Pennsylvania,Rhode Island,Utah,Virginia.and
Washington
AT&T and Customer Confidential Information
Page 2 of 6
UA Required ASE_ILEC_ICB_PS_INTRASTATE v093022
ROME SR# SR-659989 AT&'Solution No.
RLR# 1573357.1 2 CT-Owner MP6180 04.26.24
Docusign Envelope ID:1AF3D650-129E-4462-95F9-F8FB2CA7CFDB
Contract Id: 1853400
<WK#-TCAL and ILEC-Intrastate-TBD>
Pricing Schedule No.
Please sign by October 14,2024 Original Effective Date:
AT&T SWITCHED ETHERNET SERVICES"(INTRASTATE)
PRICING SCHEDULE PROVIDED PURSUANT TO CUSTOM TERMS
1.2. Inside Wiring
Service I AT&T Inside Wiring
Service Provider Service Publication Service Publication Location
Same as the AT&T Service Provider for the AT&T Inside Wiring Service Attachment https:Jlcpr.att.comlpdflpubiications/ Inside Win
AT&T Switched Ethernet Services" 1 nq Service Guide Attachment.pdf
1.3. Entrance Facility Construction
Service AT&T Entrance Facility Construction
Service Provider Service Publication Service Publication Location
Same as the AT&T Service Provider for the AT&T Entrance Facility Construction https:dcp►.att.comipdfservice publications/EFC
AT&T Switched Ethernet Services" Attachment Attachment.pdf
2. PRICING SCHEDULE TERM,EFFECTIVE DATE
Pricing Schedule Term 60 months
Start Date of Minimum Payment Period,per Later of the Effective Date or installation of the Service Component
Service Component
Rate Stabilization per Service Component Rates as specified in this Pricing Schedule for each Service Component are stabilzed until
the end of the Pncing Schedule Term.
3. MINIMUM PAYMENT PERIOD
Service Components Percentage of Monthly Recurring Rate Applied for Minimum Payment Period
Calculation of Early Termination Charges` per Service Component
50%plus any unpaid or waived Until the end of the Minimum Payment
CIR/CoS non-recurring charges Period for the associated Customer Port
Connection
AM other Service Components 50%plus any unpaid or waived 36 months
non-recurring charges
AT&T and Customer Confidential Information
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UA Required ASE_ILEC ICE PS INTRASTATE v093022
ROME SR# SR-659989 AT&T Solution No.
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Docusign Envelope ID 1AF3D650-129B-4462-95F9-F8FB2CA7CFDB
Contract Id 1853400
<WK#-TCAL and ILEC-Intrastate-TBD>
Pnctng Schedule No. _
Please sign by October 14,2024 Original Effective Date.
AT&T SWITCHED ETHERNET SERVICESM(INTRASTATE)
PRICING SCHEDULE PROVIDED PURSUANT TO CUSTOM TERMS
4. ADDS;MOVES:and UPGRADES
4.1. Adds
Orders for Service Components in excess of quantities listed in Attachment A("Adds')are not permitted.
4.2. Moves
Per applicable Service Publication
4.3. Upgrades
4.3.1. Upgrades to a Higher Speed
Customers may upgrade their CIR to a higher speed without incurring Termination Charges,if such increases do not require physical changes to
AT&Ts equipment or connections at Customer Site(s). In addition,customers may upgrade their Class of Service without incurring Termination
Charges provided the upgrade does not include any reduction in the customers existing CIR.
4.3.2. Pricing for Service Reconfiguration-Increase in CIR or CoS
Service Components Monthly Recurring Rate and Non-recurring Charges
Committed Information Rate(CIR)or Class of Service(CoS)specified i As specified in Attachment A
in Attachment A
Committed Information Rate(CIR) 59%discount off of the Service Publication monthly recurring rates then in effect for the increased
or Class of Service(CoS)not CIR/CoS for the EPP term equal to the Minimum Payment Period of the associated Customer Port
specified in Attachment A Connection,or if no such EPP term exists then the next shorter EPP term
'only increases which do not require physical changes to AT&T's equipment or connections at Customer Site(s)
5. WAIVERS
Waived Charges Non-recurring Charge waivers,if any,will apply as identified in Attachment A.
6. RATES AND CHARGES;QUANTITIES;INITIAL SITE AND SERVICE CONFIGURATION
This Pricing Schedule,s Customers order for any new Services shown on Attachment(s)A.
Applicable to all rate tables in this Pricing Scheoule
• The applicable USOC is the last five(5)characters of the code displayed for each Service Component-the remaining characters are for
internal AT&T use only
• In the event any total amounts conflict+Anth any per-unit rates in the tables oelow the per-unit rates shalt control.
• Charges for special construction.if needed,may also apply.
AT&T and Customer Confidential Information
gage:c'
UA Required ASE_ILEC ICB_PS_INTRASTATE v093022
ROME SRI'SR-659989 - AT&T Solution No.
RLR a 1573357.1.2 CT-Owner:MP618D 04.26.24
Docusign Envelope ID 1AF30650-129B-4462-95F9-F8FB2CA7CFDB
Contract Id: 1853400
<WK#-TCAL and ILEC-Intrastate-TBD>
Pricing Schedule No.
Please sign by October 14,2024 Original Effective Date'
AT&T SWITCHED ETHERNET SERVICEso(INTRASTATE)
PRICING SCHEDULE PROVIDED PURSUANT TO CUSTOM TERMS
ATTACHMENT A-FLORIDA
RATES and CHARGES;INITIAL SERVICE COMPONENTS,SITE and SERVICE CONFIGURATION
City of Miami Beach
A-1. Rates and Charges;Initial Quantities
Billed Total Standard Billed Total Billed
Monthly Billed Non-recurring Non-recurring Non-recurring
Service Components I Quantity Quantity Recurring Monthly Charge(NRC)', Charge(NRC)', Charge
USOC New Existing Rate Recurring (New Service i (New Service (Qty New x
(MRR),per Rate(Qty x j Components I Components BINad NRC)
unit MRR) only),per unit only),per unit
10 Mbps CIR-RealTime 0 4 $219.02 $876.08 $150.00 $0.00 $0.00
-Basic Only 1 OEM1O
Customer Port
Connection-1 Gbps- 0 4 $167.00 $668.00 $2,100.00 $0.00 $0.00
Basic/OEM1G
Diverse Access-NA! — ---
OEMOA 0 4 $200.00 $800.00 5600.00 $0.00 $0.00
J 1
TOTAL billed MRR and NRC for Service Components and $2,344 08 80.00
Quantities listed above:
if the standard NRC exceeds the billed NRC,the difference has been waived.
Charges for special construction,if needed,may also apply.
If any CIR or CoS is decreased before the end of the Minimum Payment Period,early termination charges w81 not apply;the MRR for the new
CIR or CoS will be the then-current Service Publication rate for the EPP term equal to the Minimum Payment Penod or if no such EPP term
exists then the next shorter EPP term.
A-2. Initial New and Existing Sites and Service Configuration
Table 1. Complete a line for each Customer Port Connection.
Port ID ; Street Address City State New or Existing Service Provider
# i Service
1 , 1100 Washington Ave + Miami Beach FL Existing ATT Florida
2 l 1100 Washington Ave I Miami Beach FL Existing ATT Florida
3 j 2310 Pine Tree Dr Miami Beach FL Existing ATT Florida
4 2310 Pine Tree Dr Miami Beach FL Existing ATT Florida
AT&T and Customer Confidential Information
Page 5 of 6
UA Required ASE_iLEC ICB_PS INTRASTATE v093022
ROME SRN•SR-659989 AT&T Solution No.
RLR N 1573357.1.2 CT-Owner MP618D 04.26.24
Docusign Envelope ID'. 1AF3D650-129B-4462-95F9-F8FB2CA7CFDB
Contract Id: 1853400
<WK#.TCAL and ILEC-Intrastate-TBD>
Pricing Schedule No.
Please sign by October 14 2024 Original Effective Date
AT&T SWITCHED ETHERNET SERVICES'"(INTRASTATE)
PRICING SCHEDULE PROVIDED PURSUANT TO CUSTOM TERMS
Table 2. Service Components associated with Customer Port Connections identified above.
Port Customer Port CIR Speed I Tier Class of Service/Package Regenerator
IDS Connection Speed
1 1 Gbps Basic - 10 Mbps Real-Time N/A
2 1 Gbps Basic 10 Mbps Real-Time N/A
3 1 Gbps Basic 10 Mbps Real-Time N/A
4 1 Gbps Basic 10 Mbps Real-Time N/A
J.
Table 3. Features associated with Customer Port Connections identified above.
Port Add'I MAC Addresses Alternate Serving Switch 1 Diverse Access Advanced Access T Enhanced
ID# 1 Failover Multicast
__._
1 I N/A MA Yes N/A NIA
2 N/A N/A Yes 1 N/A •
N/A
3 N/A N/A Yes N/A N/A
4 N/A N/A Yes N/A N/A
End of Document
AT&T and Customer Confidential Information
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ROME SR#:SR-659989 AT&T Solution No.
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RESOLUTION NO 2023-32525
A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY
MANAGER AND WAIVING,BY A 5/7ths VOTE,THE FORMAL COMPETITIVE BIDDING
REQUIREMENT, PURSUANT TO SECTION 2-367 OF THE CITY CODE,FINDING SUCH
WAIVER TO BE IN THE BEST INTEREST OF THE CITY; AUTHORIZING THE CITY
MANAGER AND ADMINISTRATION TO NEGOTIATE AN AGREEMENT WITH AT&T
FOR 911 TELECOMMUNICATIONS SERVICES AND THE CONTINUOUS
MAINTENANCE AND SERVICES OF THE "VIPER 911 SYSTEM" FOR A TERM NOT
TO EXCEED FIVE (5) YEARS; AND FURTHER AUTHORIZING THE CITY MANAGER
TO EXECUTE ANY DOCUMENTS NECESSARY FOR NEW SERVICE(S) WITH AT&T
AS MAY BE NEEDED BY THE CITY DURING THE TERM OF THE AGREEMENT.
WHEREAS, on September 11, 2008, the City executed a five-year Special Service
Arrangement Agreement ("SSAA") with AT&T which provided emergency 911 telephone service
and support for the Public Safety Communications Unit ("PSCU") of the City's Department of
Emergency Management at both Public Safety Answering Point ("PSAP") locations at 1100
Washington Ave. and 2310 Pine Tree Drive; and
WHEREAS, the SSAA provided a one-time charge for the City's purchase of VIPER 911
hardware and 911 answering software; and
WHEREAS, on March 1, 2017, per Resolution No. 2017-29781, the Mayor and City
Commission approved and authorized a bid for an agreement with AT&T relating to its Next
Generation E911 Public Safety Answering Point (PSAP) equipment and software for a five (5)
year term; and
WHEREAS, the agreement provided the City with modernized technology and updated
infrastructure for its VIPER 911 system. Additionally, the Administration assessed its
telecommunication services, inclusive of 911, and recommended seeking solicitations for critical
telecommunications, wide area network, and internet services that were currently provided by
AT&T; and
WHEREAS, on December 13, 2017, via Resolution No. 2017-30130, the Mayor and City
Commission approved the City's purchase of telecommunications services from AT&T, Inc., as
necessary to operate 911 services, on an as needed basis, for a term expiring on May 1, 2023;
and
WHEREAS, City staff has determined that it is in the best interest of the City to waive the
City' s competitive bidding requirement and enter into a new five-year agreement with AT&T (the
" Agreement"); and
WHEREAS, AT&T is the only VIPER 911 provider in the South Florida area that has local
VIPER-certified technicians to service the 911 system. AT&T is the only full services provider in
the geographic area that can offer data services, all under one agreement; and
WHEREAS, AT&T's services also allow for seamless integration with Miami Dade County
services as well as the ability to "failover" the City's telecommunication services to the County in
emergency situations when the City's system malfunctions.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission of Miami Beach, Florida, hereby accept the recommendation of the City Manager
and waive, by a 5/7ths vote, the formal competitive bidding requirement, pursuant to Section 2-
367 of the City Code, finding such waiver to be in the best interest of the City; authorize the City
Manager and Administration to negotiate an agreement with AT&T for 911 Telecommunications
Services and the Continuous Maintenance and Services of the "Viper 911 System"for a term not
to exceed five (5) years; and further authorize the City Manager to execute any documents
necessary for new service(s) with AT&T as may be needed by the City during the term of the
agreement.
PASSED AND ADOPTED this • da of Plink 2023.
ATTEST:
MAR 3 1 20?3
Rafael Granado, City Clerk Dan Gelber, Mayor
• c,
INLORP ORATED.
%,, .. may:
APPROVED AS TO
FORM & LANGUAGE
FOR EXECUTION
City Attorney Wr Date
Resolutions - C7 I
MIAMI BEACH
COMMISSION MEMORANDUM
TO: Honorable Mayor and Members of the City Commission
FROM: Alina T. Hudak, City Manager
DATE: March 27, 2023
SUBJECT:A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE
CITY OF MIAMI BEACH, FLORIDA,ACCEPTING THE RECOMMENDATION
OF THE CITY MANAGER AND WAIVING, BYA 5/7TH VOTE, THE FORMAL
COMPETITIVE BIDDING REQUIREMENT, PURSUANT TO SECTION 2-367
OF THE CITY CODE, FINDING SUCH WAIVER TO BE IN THE BEST
INTEREST OF THE CITY; AUTHORIZING THE CITY MANAGER AND
ADMINISTRATION TO NEGOTIATE AN AGREEMENT WITH AT&T FOR 911
TELECOMMUNICATIONS SERVICES AND THE CONTINUOUS
MAINTENANCE AND SERVICES OF THE "VIPER 911 SYSTEM" FOR A
TERM NOT TO EXCEED FIVE,(5) YEARS; AND FURTHER AUTHORIZING
THE CITY MANAGER TO EXECUTE ANY DOCUMENTS NECESSARY FOR
NEW SERVICE(S) WITH AT&T AS MAYBE NEEDED BY THE CITY DURING
THE TERM OF THE AGREEMENT.
RECOMMENDATION
Adopt the Resolution.
BACKGROUND/HISTORY
On September 11, 2008, the City executed a five-year Special Service Arrangement
Agreement ("SSAA")with AT&T which provided emergency 911 telephone service and support
for the Public Safety Communications Unit ("PSCU") of the City's Department of Emergency
Management at both Public Safety Answering Point ("PSAP") locations at 1100 Washington
Ave. and 2310 Pine Tree Drive. The SSAA provided a one-time charge for the City's purchase
of VIPER 911 hardware and 911 answering software.
On March 1, 2017, per resolution 2017-29781, the Mayor and City Commission approved and
authorized a bid waiver that allowed the City Manager to execute an agreement with AT&T for
their Next Generation E911 Public Safety Answering Point (PSAP) equipment and software for
a five (5) year term. This agreement provided the City with modernized technology and updated
infrastructure for its VIPER 911 system. Additionally, the administration assessed its
telecommunication services, inclusive of 911, and recommended seeking solicitations for critical
telecommunication, wide area network, and Internet services that were currently provided by
AT&T. The administration recommended the bifurcation of services and to waive bid on the 911
services provided by AT&T. On December 13, 2017, per Resolution 2017-30130, the Mayor
Page 311 of 1292
and City Commission of Miami Beach, Florida approved the City's purchase of
telecommunications services from AT&T, Inc., as necessary to operate 911 services, on an as
needed basis, for a term expiring on May 1, 2023.
ANALYSIS
City staff has determined that it is in the best interest of the City to waive the City' s competitive
bidding requirement and enter into a new five- year agreement with AT&T (the " Agreement").
AT&T is the only VIPER 911 provider in the South Florida area that has local VIPER-certified
technicians to service the 911 system. AT&T is the only full services provider in the geographic
area that can offer data services, 911 voice and text-to-911 services, Next Generation 911
ESINET services, 911 hardware, and hardware maintenance all under one agreement. Their
services also allow for seamless integration with Miami Dade County services and the ability to
fail over services to the County in emergency situations.
AT&T has confirmed that it is the original manufacturer and provider of the AT&T ESlnet. AT&T
is also the reseller and maintenance provider for City of Miami Beach 911's Viper system and is
the sole source and maintenance provider on the Intrado Viper System and Power911
applications.
SUPPORTING SURVEY DATA
N/A
FINANCIAL INFORMATION
As per approved operating budget.
CONCLUSION
The Administration recommends that the Mayor and City Commission hereby accept the City
Manager's recommendation and waive, by 5/7ths vote, the City's competitive bidding
requirement, finding such waiver to be in the best interest of the City, authorizing the
Administration to negotiate an agreement with AT&T for 911 Services, for a term expiring May 1,
2028, upon successful negotiation, and further, authorizing the City Manager to execute new
services(s)with AT&T as needed to meet the City's requirements.
Applicable Area
Citywide
Is this a "Residents Right Does this item utilize G.O.
to Know" item, pursuant to Bond Funds?
City Code Section 2-14?
No No
Strategic Connection
Organizational Innovation - Maximize the use of innovative technology.
Legislative Tracking
Information Technology
Page 312 of 1292
ATTACHMENTS:
Description
o Sole Source Letter
o Resolution
Page 313 of 1292
at&t
March 7, 2023
Frank Quintana
Chief Information Officer
1755 Meridian Ave., 4th Floor
Miami Beach, FL 33139
Re: Sole Source —AT&T ESlnet and AT&T/Intrado Viper
To whom it may concern:
AT&T is pleased to confirm that it is the original manufacturer and provider of the AT&T
ESlnet. AT&T is also the reseller and maintenance provider for City of Miami Beach
911's Viper system and is the sole source and maintenance provider on the Intrado
Viper System and Power911 . applications. These products and services, including
support and maintenance, are not available from any other manufacturer.
• Intrado VIPER Systems
• Intrado Power911 and applications
AT&T certified technicians are assigned to the City of Miami Beach FL to provide
routine maintenance and advanced technical support for the customer's VIPER 911
systems.
Each AT&T TECHNICIAN will be equipment manufacturer trained and certified to work
on the VIPER 911 CPE and will stay current on manufacturer certification.
Sincerely,
Mario Ruiz
Client Solutions Executive
Public Sector— State, Local and Education
954-806-2467
Jennifer Downs
Application Specialist
AT&T Public Safety Solutions
601-826-8116
Page 314 of 1292