Resolution 2024-33415RESOLUTION NO. 2024-33415
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, ACCEPTING THE 2024 PROGRAM FOR
PUBLIC INFORMATION (PPI) ANNUAL UPDATE AND EVALUATION
REPORT, ATTACHED TO THIS RESOLUTION AS EXHIBIT A, DEVELOPED
FOR THE NATIONAL FLOOD INSURANCE PROGRAM (NFIP)
COMMUNITY RATING SYSTEM (CRS) (THE PROGRAM); AND FURTHER
CREATING AN AD HOC ADVISORY COMMITTEE TO SERVE AS A PPI
COMMITTEE FOR THE 2025 PROGRAM, TO IMPLEMENT, MONITOR, AND
EVALUATE THE PPI, AND PRESCRIBE THE PURPOSE, DUTIES,
APPOINTMENTS, AND TERMS OF THE COMMITTEE'S MEMBERS, FOR A
TERM COMMENCING ON JANUARY 1, 2025 AND EXPIRING ON
DECEMBER 31, 2025.
WHEREAS, the goals of the Federal Emergency Management Agency's ("FEMA")
National Flood Insurance Program ("NFIP') are to provide flood insurance to property owners,
to encourage flood loss reduction activities by communities, and to save taxpayers' money;
and
WHEREAS, the City of Miami Beach participates in the NFIP and the Community
Rating System ("CRS"), a voluntary program that provides both incentives and tools to further
these goals; and
WHEREAS, participation in the CRS saves residents money by reducing flood
Insurance premiums; and
WHEREAS, the Program for Public Information ("PPI") provides activity points to
improve the City's CRS score, which in turn helps to reduce flood insurance premiums; and
WHEREAS, an advisory ad hoc Resiliency Communications Committee was first
created per Resolution No. 2016-29585 to serve as a PPI Committee from October 1, 2016
through October 1, 2017; and annually thereafter; and
WHEREAS, the current PPI Committee was created, pursuant to Resolution 2023-
32844, and will expire on December 31, 2024; therefore, a new PPI Committee would need
to be created; and
WHEREAS, a PPI was developed by the initial ad hoc PPI Committee, according to a
seven -step planning and public involvement process, defined by the CRS Program, and the
PPI was adopted by the Mayor and City Commission per Resolution No. 2017-29771; and
WHEREAS, a new PPI is required every five -years and was developed by the ad hoc
PPI Committee to update and replace the 2017 PPI, and the PPI was adopted by the Mayor
and City Commission on July 20, 2022 per Resolution No. 2022-32216; and
WHEREAS, an evaluation report is prepared annually by a PPI Committee and
submitted to the City Commission; and
WHEREAS, on October 28, 2024, the PPI Committee, that was created per Resolution
No. 2023-32844, approved the Annual Update and Evaluation Report to be transmitted to the
City Commission; and
WHEREAS, the City Manager recommends that the Mayor and City Commission
accept the 2024 Report, attached to this Resolution as Exhibit A; and
WHEREAS, the members of the new ad hoc advisory PPI Committee (the
"Committee") shall be as follows: the City's Communications Director; the City's Floodplain
Manager; Scott Diffenderfer, a real estate agent; Carlos Gutierrez, a real estate agent; Alex
Carrasco, a local bank representative; and John Lee, a local insurance agent; and
WHEREAS, the powers and duties of the Committee will be to serve as a PPI
Committee in accordance with NFIP requirements for credit under the CRS, to implement,
monitor and evaluate the PPI, and to submit an annual evaluation report of the PPI to the City
Commission; and
WHEREAS, the term of membership on the new ad hoc Committee shall commence
on January 1, 2025 and expire on December 31, 2025, subject to earlier or later sunset by
the City Commission.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby accept the 2024 Program for Public Information (PPI) Annual Update
and Evaluation Report, attached to this Resolution as Exhibit A, developed for the National
Flood Insurance Program (NFIP) Community Rating System (CRS) (the Program); and
further create an ad hoc advisory committee to serve as a PPI Committee for the 2025
Program, to implement, monitor, and evaluate the PPI, and prescribe the purpose, duties,
appointments, and terms of the Committee's members, for a term commencing on January
1, 2025 and expiring on December 31, 2025.
PASSED and ADOPTED this 1f day -( fCIy P , 2024
ATTEST:
DECA�Z�
74 ) L 2024' Steven Meiner, Mayor
Rafael E. Granado, City Clerk APPROVED AS TO
FORM & LANGUAGE
& F EXECUTION
Sponsored by Commissioner Alex J. Fernandez lj W 7,k
Ci omey r Date
;;v
Resolutions - C7 E
MIAMI BEACH
COMMISSION MEMORANDUM
TO: Honorable Mayor and Members of the City Commission
FROM: Eric Carpenter, City Manager
DATE: December 11, 2024
TITLE: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, ACCEPTING THE 2024 PROGRAM FOR PUBLIC
INFORMATION (PPI) ANNUAL UPDATE AND EVALUATION REPORT,
ATTACHED TO THIS RESOLUTION AS EXHIBIT A, DEVELOPED FOR THE
NATIONAL FLOOD INSURANCE PROGRAM (NFIP) COMMUNITY RATING
SYSTEM (CRS) (THE PROGRAM); AND FURTHER CREATING AN AD HOC
ADVISORY COMMITTEE TO SERVE AS A PPI COMMITTEE FOR THE 2025
PROGRAM, TO IMPLEMENT, MONITOR, AND EVALUATE THE PPI, AND
PRESCRIBE THE PURPOSE, DUTIES, APPOINTMENTS, AND TERMS OF THE
COMMITTEE'S MEMBERS, FOR A TERM COMMENCING ON JANUARY 1, 2025
AND EXPIRING ON DECEMBER 31, 2025.
RECOMMENDATION
The Administration recommends that the City Commission accept the National Flood Insurance
Program (NFIP) Program for Public Information (PPI) Annual Evaluation Update and Evaluation
Report prepared for the Community Rating System (CRS) program and to reconvene the annual
ad hoc committee starting on January 1st of 2025 and ending on December 31st of 2025, The
committee's continuous participation and work is required to monitor the implementation of flood
awareness projects, which provide valuable activity points for the CRS program.
BACKGROUNDIHISTORY
The Program for Public Information Committee (PPI) was first created by the City Commission
through Resolution No. 2017-30104 on November 29, 2017. The original Program for Public
Information Plan was approved on March 1, 2017 via Resolution No. 2017-29771. As required by
the program, a new PPI Plan is created every five years. The City Commission approved the 2022
PPI on July 20, 2022 via Resolution No. 2022-32216. A progress report is submitted annually to
the City Commission as required by the program.
On October 28, 2024, the Program for Public Information Committee passed a motion approving
the Annual Update and Evaluation Report and transmitting it to the City Commission for approval.
ANALYSIS
The Community Rating System (CRS) is a voluntary program under the Federal Emergency
Management Agency (FEMA) National Flood Insurance Program allowing communities to earn
flood insurance discounts. Cities earn points for conducting activities promoting flood insurance
and reducing flood risk. The CRS rating scores range from 1 to 10 (1 being the highest and 10
the lowest). Miami Beach pursued an aggressive goal to improve As CRS ranking from a Class 8
to a Class 5 and was officially awarded the new score in May 2019. Qualifying policy holders in
the city, and the city's own policies, receive an 25% discount on flood insurance premiums that
saves the Miami Beach community millions of dollars annually. This helps offset increasing federal
rates.
Page 241 of 1452
The Program for Public Information Committee (PPI) was first created by the City Commission
through Resolution No. 2017-30104 on November 29, 2017. The original Program for Public
Information Plan was approved on March 1, 2017 via Resolution No. 2017.29771. As required by
the program, a new PPI Plan is created every five years. The City Commission approved the 2022
PPI on July 20, 2022 via Resolution No. 2022-32216. A progress report is submitted annually to
the City Commission as required by the program. On October 28, 2024, the PPI Committee
approved the Annual Update and Evaluation Report to be transmitted to City Commission
(Attachment 1).
The mission of the proposed Program for Public Information Committee is to create and monitor
a Program for Public Information (PPI) plan with the purpose of reducing flood risk and ultimately
reducing the cost of flood insurance. The committee meets twice a year to address CRS
requirements and to monitor and evaluate the plan. The committee's composition requires
representation from communications, floodpiain management, and the insurance industry- Two
additional stakeholders listed in the program requirements could include representatives from the
real estate industry, local banking, emergency or disaster responders, Chamber of Commerce or
other business organizations, trade associations of builders or contractors, developers,
environmental organizations, and major employers.
The proposed Program for Public Information Committee members include;
- Melissa Berthier, Communications Representative
Director - Marketing and Communications Department
- Alex Carrasco, Banking Industry Representative
Vice President/Private Banking Relationship Manager - First Horizon
Scott Diffendetfer, Real Estate Agent Representative
Licensed Real Estate Broker Associate - Compass
President - Belle Isles Residents Association
Carlos Gutierrez, Real Estate Agent Representative
Real Estate Broker Associate - Coldwell Banker
2016 President - Miami Association of Realtors
Mohsen Jarahpour, CFM, Floodplain Manager
Floodplain Manager - Building Department
John J. Lee, Insurance Agent
Vice President - FirstService Financial
The Marketing Director and Floodplain Manager are required to be members of this
Committee. As specified by the Community Rating System Program for Public Information
Committee rules, term limits do not apply due to exception under City Code Section 2-24(b)(2).
The liaison for the Committee is the Chief Resilience Officer/ Environment and Sustainability,
Director. The National Flood Insurance Program for Public Information Plan Update and Annual
Evaluation Report highlights the progress made toward desired outcomes established on the plan
adopted on July 20, 2022 via Resolution No. 2022-32216. it provides data and details regarding
project implementation status and recommendations for future improvements.
The Annual Evaluation Report, Attachment 1, includes:
A review of projects:
- Progress towards the desired outcomes, and
Recommendations for improvement.
FISCAL IMPACT STATEMENT
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City staff, specifically the Chief Resilience Officer and Environment and Sustainability
Department, the Building Department's Floodplain Manager, and the Director of Marketing and
Communications and staff dedicate hours to the Committee reports and activities. Outreach is
distributed through existing communication channels with some target direct mailing and materials
at a cost of less than $10,000 annually. Due to the City performance in the FEMA full Community
Rating System program, qualifying National Flood Insurance Program policyholders receive an
annual 25% discount on flood insurance premiums.
Does this Ordinance require a Business Impact Estimate?
(FOR ORDINANCES ONLY)
If applicable, the Business Impact Estimate (BIE) was published on:
See BIE at: hops://www.miamibeachfl.gov/city_-hall/city�l_erk/meeting,-notices/
FINANCIAL INFORMATION
CONCLUSION
The Administration recommends the City Commission accept the National Flood Insurance
Program for Public Information Committee Annual Evaluation Update and Report and reconvene
the Ad Hoc Program for Public Information Committee for 2025. The program and Committee
are essential for the City to reduce flood risk through awareness communications and to achieve
FEMA Community Rating System points, thereby earning flood insurance premium discounts for
qualifying residents and businesses.
Applicable Area
Citywide
Is this a "Residents Right to Know" item, Is this item related to a G.O, Bond
pursuant to City Code Section 2A7? Project?
T
No
Was this Agenda Item initially requested by a lobbyist which as defined in Code Sec 2-481
includes a principal engaged in lobbying? No
If so, specify the name of lobbyists} and prim„ipal(s):
Department
Environment and Sustainability
Sponsods>
Commissioner Alex Fernandez
Co-5ponsOi
Page 243 of 1452
Condensed Title
Accept NFIP Community Rating System for PPI, Re -Create Ad Hoc Committee. (Femandez)
EN
Page 244 of 1452
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TABLE OF CONTENTS
INTRODUCTION & BACKGROUND.....................................................................4
ANNUAL UPDATE & EVALUATION REPORT OVERVIEW...__...................__......_.4
PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW................5
2024 PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE ...........................5
PLAN DEVELOPMENT...,..... ............ ..........
SEVEN -STEP PROCESS__--._ __..._. .....---...- ..-_,_.. __.___.._...6
EVALUATION AND MONITORING.. ....... ........... ............. ...... ......
7
SUMMARY OF OUTREACH PROJECTS.... .. _. _._._. _ __.
___..7
CRS ACTIVITY 370 & FLOOD INSURANCE ANALYSIS_...._........_._........_.._..._..12
OUTREACH IMPLEMENTATION TABLE._ .__..._. .._. ._.._
____12
PERFORMANCE MEASURES.. ._........, ....._.. _.._....._ ___..__...21
SUMMARY OF RECOMMENDATIONS FOR IMPROVEMENT_ ......................
25
CONCLUSION & NEXT STEPS..........................................................................
29
FEMAFlood Zone Map....................................................................................30
2
Page 246 of 1452
Mayor and City Commission
Mayor
Steven Meiner
Commissioners
Group I Group 2 Group 3 Group 4 Group 5 Group 6
Kristen Rosen Laura Dominguez Alex J. Fernandez Tanya K. Bhatt David Suarez Joseph Magazine
Gonzalez
Program for Public Information Committee 2024
Chair
Melissa Berthier
Marketing
& Communications
Director
Alex Cnrrasco
Carlos Gutierrez
Bunking industry
Rea(G+rate Industry
Representative
Representative
Vice Chair
Scott 0lffenderfer
Real Estate Industry
Representative
Mal larahpour John J. lee
Floodpigin Monager Insurance industry
Representative
City of Miami Beach
Eric I'. Carpenter
City Manager
Maria Hernandez
Assistant City Manager
Amy Knowles
Ci Resi rence Officer and Environment and Susianabl ay Director
Juanita Batlesteros
Sustoinability and Resilience Manager
Noel Webber
Resilience Coordinator
3
Page 247 of 1452
INTRODUCTION & BACKGROUND
ANNUAL UPDATE & EVALUATION REPORT
OVERVIEW
This annual report is a requirement of the Program for
Public Information (PPI). The PPI is an activity of the
Federal Emergency Management Agency (FEMA)
National Flood Insurance Program (NFIP) Community
Rating System (CRS) that allows communities to earn
points for conducting activities that communicate
reducing flood risk and the importance of flood
insurance.
The CRS program overall is wide-ranging and has a
rating scale from 1 to 10, with I being the best In 2019,
Miami Beach pursued an aggressive goal to improve its
CRS ranking from Class 8 to a Class 5 and was officially
awarded the new score. The City has retained the Class
5 score through subsequent audits, most recently
through the annual recertification by FEMA in April of
2022.
As a result of this score, qualifying National Flood
Insurance Policy holders within the community are
eligible to receive a 25% discount on federal flood
insurance premiums. This helps offset increasing
federal rates.
r!)00 INSURANCE FACTS
The City of Miami Beach participates
in the National Flood Insurance
Program (NFIP) Community Rating
System (CRS)- Miami Beach has a
Class 5 score. This effort saves
qualifying residents and businesses
25% on their flood insurance
premiums.
As a coastal barrier eSlal.d, 97% of
properties in the City of Miami Beach are
located within or Pea. a High -Rug Fiord
Zone Area (Special Flood Hazard Areas-
"SFHA') as mapped by FEMA. Within
this area. flood insurance is required for
buildings with a federally backed
mortgage and recommended for all
properties.
This program encourages cities to convene a stakeholder committee and collaborate to identify
communication projects for flood awareness, flood insurance, and emergency management. The
program complements the City's approach to public participation and is a key part of communication
strategies regarding climate resilience and flooding.
This annual update and evaluation report highlights the progress made toward desired outcomes
established in the plan, discusses project implementation status and includes an update on existing
recommendations as well as new ones. in 2022, the City of Miami Beach completed its second Program
for Public Information (PPI) Plan. Since then, the Program for Public Information (PPI) Committee has
met to monitor and evaluate the status of projects and outcomes and submitted the required annual
reports to the governing board. City staff has conducted outreach projects and other CRS activities,
collected data on implementation and measures; and presented results and updates to the Committee
for feedback and further direction.
Page 248 of 1452
Miami Beach Background
The City of Miami Beach is a vibrant coastal community. Rich in history, culture, and home to 14 historic
districts, the City also has a low-lying topography and high ground water table making it vulnerable to
flood risk from rainfall, storms, sea level rise, and tidal storm surge. The City works to reduce flood
risk on many fronts. This includes a mature dune system of green infrastructure to reduce the impact
of storm surge and erosion, a comprehensive stormwater management program, elevating low-lying
streets, a Resilience Code to address current and future flood risk for development and construction,
higher seawall elevation requirements, and private property assessments in tandem with a competitive
flood mitigation grant program. The City utilizes a comprehensive Neighborhood Improvement Project
(NIP) approach to address longer -term sea -level rise adaptation, combining urban design and green
infrastructure, stormwater, water and sewer, and above -ground improvements.
The Program for Public Information not only shows outreach activities
conducted but also demonstrates the impact that projects have in the
community. This report allows the Committee to keep track of the plan's
outcomes, celebrate achievements, identify areas of improvements, and
continue planning for the fu#ure-
The following items are covered in this report, as required by the National Flood Insurance Program:
• A review of projects conducted by the Program for Public Information Committee;
• Progress towards the desired outcomes; and
• Recommendations for improvement.
PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW
The Program for Public Information (PPI) Committee, made up of private and public stakeholders, guided
the development of the City's second Program for Public Information (PPI). in 2022, the Committee
followed a seven -step planning and public involvement process defined by the Community Rating System
Program. Their unique perspectives and expertise helped define target audiences, messages, outcomes,
and outreach methods_ The Committee built upon the PPI adopted in 2017 by updating and refining 4 to
include recent issues and advancements in flooding vulnerabilities and activities.
The Committee has a wealth of knowledge regarding flood hazards and flood risk. The Committee is
comprised of six stakeholders, each with valuable perspectives and insight on flood risk and insurance.
The committee member expertise requirements are specified by the CBS program, which requires
Page 249 of 1452
representation from the City's Communications Department and the City's Floodplain Office, and the iocai
insurance industry. The Committee also has local real estate and banking stakeholders. The Committee
was previously formed by the City Commission through Resolution No. 2016-29585 on September 27.
2016, Resolution No. 2017-30104 on December 13, 2017, Resolution No. 2018-30658 on December 12.
2018, Resolution No. 2019-31083 on December 11, 2019; Resolution No. 2020-31527 on December 9.
2020: Resolution No. 2021-31936 on December 8. 2021, Resolution No, 2022-32216 on June 20, 2022,
and Resolution No. 2023-32844 on December 13, 2023. The Committee has been re-created annually
to comply with the CRS program. In December of 2024, the Committee is required to be re-established
once again by the City Commission for the coming year.
Melissa Berthier, Chair Office of Marketing and Communications
Scott Diffenderfer, CIPS,
LCAM, Vice -Chan'
Alex
Carrasco
Carlos Gutierrez. PA
Mohsen Jarahpour, OEM
John J Lee
PLAN DEVELOPMENT
SEVEN -STEP PROCESS
Real Estate Industry Representative
Licensed Real Estate Broker Associate, Compass
President of the Belle Isles Residents Association
Banking Industry Representative
Vice President, Iberia Bank
Real Estate Industry Representative
Broker Associate, Coidwett Banker
2016 President Miami Association of Realtors
Floodplain Manager
Building Department
Insurance Industry Representative
Vice President, FirstService Financial
The Committee followed a seven -step process required by the CRS program that serves as a roadmap
for completing and reviewing the PPI's activities. The Committee held its first meeting in October of 2016,
and since then, staff has continued working diligently in refining and completing the projects defined in
the plan.
The seven -step process was conducted for the new plan in 2022 through two committee meetings.
Page 250 of 1452
1. Establish the Committee: The Committee was first established in 2016 and each year following,
and meets at least twice a year to discuss initiatives within the program and approve
documentation.
2. Assess the Community Information Needs: The Committee agreed that, for the purpose of
the Program for Public information, the entire City should be considered one target area with
multiple audiences (property owners, renters, businesses, seawall owners, repetitive loss areas,
local organizations, and real estate and insurance agencies).
3. Formulate Messages: The Committee conducted an insurance coverage assessment and
formulated specific messages to those properties that carry a lower rate of flood insurance. In
addition. the entire City of Miami Beach is targeted with flood awareness messages disseminated
through different channels.
4. Identify Outreach Projects to Convey the Messages: The Committee identified various
outreach projects outlined on the outreach implementation table of this report. The projects are
crucial to achieve established outcomes on this plan, such as increasing flood insurance coverage
and awareness of flooding in the community.
5. Inventory of other Public Information Efforts. The Program for Public Information requires
examining existing information efforts. A list was compiled through staff research and committee
membersinput. This list is published on the Program for Public Information Plan published on
June 20, 2022, and available on the City's website.
6. Prepare the PPI Document: Preparing the PPI document involved a concerted effort from staff
and the Committee. PPI documentation is updated every year through the annual evaluation
report to make improvements to projects and increase community outreach.
7. Implement, Monitor and Evaluate: The Committee meets twice annually to evaluate the
program and incorporate revisions. This report specifically addresses steps six and seven and
includes a summary of the progress made.
EVALUATION AND MONITORING
SUMMARY OF OUTREACH PROJECTS
The Committee met twice in 2024 to evaluate the 18 outreach projects in the 2022 PPI plan. All the
projects planned for 2024 were completed or are on track to be completed. The Committee met to review
the activities of the Implementation Table and provide feedback on new issues and suggestions_ City
staff provided an overview of the activities.. including photos and examples, and discussion was held
regarding any additional opportunities to increase effectiveness. This year. the Committee did not
recommend new projects, however, the Committee provided feedback on updated tad sheets and real
estate hazard disclosures.
The following is a summary of select outreach projects (OPj implemented and evaluated by the
Committee with the full comprehensive list located within the outreach table.
Page 251 of 1452
OP #t: Flood awareness information provided to all properties: An important milestone in completing
the seven steps of the program was to develop 10 messages for flood awareness. The 10 messages
are included in the Miami Beach Magazine which is mailed directly to ail households every quarter and
disfin ute t the City's public facilities. This year four
issues of the magazine were mailed to residents. in
2024, the City developed a new page on the City's
website dedicated to flood awareness and flood
protection information. This page includes updated
information on what to do during a flood, how to
prepare, and how to seek assistance'
httoBaiwww.miamibeachfl govificod-awarenesslin
addition. the City's sustainability and resilience
website, www.MBRisingAbove. com, features a
highlighted tab for 'flood awareness'. The materials
include the 10 steps to flood awareness, fact sheets
and important resilience projects_ The City also
routinely features materials related to flood
insurance, flood awareness information_ projects,
and programs on its website.
OP #2: Messaging from elected leadership encouraging flood
insurance coverage (Activity 370): In April 2024, and October 2024. City
of Miami Beach Mayor Steven Memer and the FEMA Community Rating
System Program for Public Information Committee hosted virtual Flood
Insurance Forums. The forum informed participants about the importance of
obtaining flood insurance and provided risk reduction strategies. This effort
provides valuable activity points for the CRS Activity 370 Flood Insurance
Coverage Improvement Plan.
Flood insuronce Forum
Yd.. LaM.u✓l'OeMfOV�I]]�
r�
- r
OP #3, 4 Flood Awareness and
Hurricane Guide: The flood awareness
guide has informed hundreds of residents
about the different existing flood
awareness messages. The guide has
been published on the City's website since
spring of 2017 and was updated in 2020.
In addition, the hurricane guide includes
flood preparation messages and tips on
how to respond to extreme weather
events. A Hurricane Preparedness Quiz
was sent out in the MB Magazine Spring
Page 252 of 1452
2024 edition. On July 17, 2024 Commissioner Tanya K. Bhatt and Miami -Dade County Commissioner
Micky Steinberg hosted an Extreme Weather Training on heat. flooding and hurricanes. A newly
published 'flood Awareness and Safety Tips" brochure was shared at a sandbag distribution event on
July 26. 2024. The Division of Emergency Management (DEM) is working with City departments to make
sure all departmental plans reflect the current public health considerations. In addition, messages
continue to be sent out through email blasts and text alerts to the community in advance of anticipated
rainfall, King Tides, and potential hurricanes. The City s FEMA-sponsored Community Emergency
Response Team (CERT), which are community volunteers and organizations trained in emergency
response, distribute flood and hurricane awareness fact sheets at numerous public engagement events
for residents, including events at senior centers, a back -to -school resource fair, Fourth of July events,
and the Police Block Party.
OP #6: Response to flood events: The City
maintains a Flood Response Preparations
Process (Activity 332.11q) included as a section
in the Public Works Manual to provide critical
flood awareness information before, during and
after a flood event. The City continues to share
infomtation amongst departments and the public
regarding severe weather events in the area and
,auRr.. aEm9.=rn=� other flood events in Miami Beach. These
communications occur through email. social
"•"+^"^'^°"°°°'^a°^^°""'^• media. SEFL Climate Compact Leadership
• re"'""•"� Committee meet(ngs. and in -person or virtual
+t141. n Mva Mo-ryh Y�waNY
'"•""° r. discussions regarding flood events across Miami
Beach departments.
In 2024, the City experienced an intense, 200-
M„ co,�p,„ year rainstorm from June 11 to June 14 which
'°""'""Pn"""""•°"flwY J caused flood conditions throughout the City_
Responding to flood events in the community is
an important priority for the City_ As of October,
the City addressed 833 flood and drainage related requests in 2024,. with 51.6% requests resolved within
five days. About 300 of these requests were received in June after a significant 200-year storm. during
which 15 % were resolved within 5 days. Flood and drainage -related requests are often caused by King
Tides or heavy rain. Staff resolved requests by responding to issues on-slte, documenting flooding, and
communicating with homeowners. Tracking of flooding complaints has helped to prioritize stormwater
Critical Needs projects to conduct targeted improvements to flood -prone areas. The Dashboard also
indicates that 31 tidal flooding incidents from Januar 1 through November 17, 2024, were avoided due to
completed road raising projects in Sunset Harbour and along Indian Creek.
In addition, the Division of Emergency Management provides damage assessment training to
departments who respond to flooding incidents and utilizes web -based tools that track flooding, tides,
and impacts to property_ Information is collected and shared with Miami -Dade County Office of
Page 253 of 1452
Emergency Management (OEM). Following the flooding event in June, the Miami -Dade County OEM
activated a Damage Assessment Survey tool to assess flood damage and provide resources.
Although Tropical Storm Debby.. Hurricane Helene, and Hurricane Milton did not hit Miami Beach directly,
Flood Watches were put into effect through the storms to prepare for potential impacts. The City actively
monitors and documents the impacts of flooding by visiting flooded areas and proactively documenting
the impacts of high tides from a boat on City waterways.
OP #8 Fact Sheets: In 2017, fact sheets were created to reach various target audiences, focusing on
the areas with low flood insurance coverage as defined through the flood insurance coverage analysis.
In 2021, the following fact sheets were updated to include new information: 10 Steps to Flood Awareness,
encouraging businesses to purchase flood insurance, and Keep It Clean Biscayne Bay water quality. In
2024, all fact sheets were updated to reflect more recent flood insurance coverage statistics and current
Miami Beach messaging, policies, and procedures. These communications on water quality, in tandem
with the affidavits for storm drain cleanliness and erosion control included in the building permitting
checklist, contribute to Activity 540 Drainage System Maintenance. Starting in 2020 and 2021, fact
sheets have been featured on the MBRisingAbove and Flood Awareness websites and prornoted through
the Program for Public information (PPI) Committee. Special fact sheets are on the website for renters
and tenants in 2-4-unit buildings to encourage the purchase of flood insurance. Flood preparation
messages for the King Tide season and projected dates were emailed to over 35,000 recipients across
Miami Beach prior to and during King Tide events on September 13, October 11, and October 16, and
November 12. Additional fact sheets include information tailored to business owners, real estate agents,
tenants, construction industry, potential homeowners, and for Biscayne Bay water quality protection.
10
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OP #9 Community Meetings for Flood Awareness: The City conducted
multiple outreach meetings with the public for flood awareness. The
Environment & Sustsmability {E&S) Department spoke about flooding, sea
level rise, and adaptation efforts at a Venetian Way Neighborhood
Association meeting on April 4. 2024. The E&S Department also led
meetings to introduce the findings of a Sea Level Rise Vulnerability
Assessment and Adaptation Plan with public committees and the Miami
Beach Chamber of Commerce in Fall of 2024. Throughout July, the Division
of Emergency Management also collaborated with the Office of Housing &
Community Services and the American Red Cross to conduct hurricane
preparedness workshops for all congregate sites and senior housing. The
Public Works Department held various meetings related to flood mitigation
projects, including a meeting in April to engage the South of Fifth
Neighborhood Association regarding the First Street and South Point
Stormwater Improvements and on August 81" to engage the North Beach
community regarding the upcoming design and procurement phases for the
North Shore Stormwater Improvement Project.
OP# 6, 6, 12 Social media messages: As more residents use social media, the City has expanded its
reach via X, Facebook and Nextdoor. Tweets related to flood awareness received more than 138,000
impressions in 2024 as of August. Impressions mean that Tweets were viewed by users and possibly re -
tweeted. In addition, the City continues measuring the quality of flood awareness messaging in social
media and email to ensure all communications are effectively educating the community on flood risk.
Fight the Flood
$20 wo
OF #15 Private Property Adaptation Program: The City
Commission authorized $3.3M in funding through FY 2025 for
this new innovative program which aims to reduce the risk of
flooding for private properties_ This competitive, reimbursement -
based grant program is designed for residential and commercial
property owners to understand their flood risk and implement
flood mitigation projects. Properties selected for the program
receive funding through a 50/50 matching grant, with up to
$20,000 available for the full scope of work, including the $2,500
value of the assessment. In addition, If the applicant is
considered low -to -moderate income (LMi), the PPA funds the
entirety of the grog; am, up to $20,000.. without requiring a cost
match. Only proposed projects that directly address flood
mitigation are funded. The program is divided into two phases.
The first is an assessment that provides information on the
flooding risk of the property and proposes up to three possible flood risk mitigation projects. The second
phase is the design and construction of these projects. It is intended for the program to link to existing
City and Federal programs. The information distribution on flood protection contributes to Activity 350:
Flood Protection Information. Furthermore, the financial and technical assistance provided through this
program contributes to Activity 360: Flood Protection Assistance. As active flood insurance policies
are required for the PPA, it also contributes to outcomes for Activity 370: Flood Insurance Promotion.
11
Page 255 of 1452
Through this program, City consultants reviewed multiple properties to encourage participation in the
FEMA Flood Mitigation Assistance (FMA) grants. The City applied to the FEMA FMA program on behalf
of two residents, one of which owns a severe repetitive loss property. Both properties were selected for
final review. If the final award is granted by the federal government, it is expected that FEMA will cover
90% of the cost of elevation for one property and 100% of the cost for the second property.
The inaugural cohort is currently in the Design and
Construction Phase, and one project has been
completed. The 2024 application period for the
second cohort resulted in 48 applications received.
The Assessment Phase is currently being completed
for this second cohort. The Assessments included
site visits to 38 properties and meetings with property
owners to understand site conditions and Flooding
challenges, as well as the owners priorities and
interests. Participants in the second cohort are
expected to begin Phase II by the end of 2024.
CRS ACTIVITY 370 & FLOOD INSURANCE ANALYSIS
The Flood Insurance Analysis also compliments the flood insurance coverage assessment, coverage
improvement plan, and coverage implementation plan as part ofthe CRS Activity 370 Flood Insurance
Coverage Improvement Plan.
The City and Floodplain Manager requested updated NFIP policy data from the FEMA Region 4
Floodplain Management and Insurance Branch, The City uses this data to review trends in policy
numbers and savings for target community groups and community members in the AE and X Zones. As
of November 2024. Region 4 Office and FEMA Headquarters have not provided the updated report for
Pivot NFIP data across target groups. This section will be updated for future PPI Update Reports.
OUTREACH IMPLEMENTATION TABLE
The following outreach implementation table, required within the PPI, details the audiences, messages,
desired outcomes. projects to support the messages.. list of projects, project accomplishments for 2024,
and stakeholders that help disseminate the information. The table serves as a tracking mechanism to
ensure that projects are completed in a timely manner. To evaluate the outreach project status for 2024,
the table shows the status of projects for this year, achievements, and output measures indicating the
level of effort and resources invested for this plan.
12
Page 256 of 1452
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Page 257 of 1452
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Page 258 of 1452
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Page 259 of 1452
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16
Page 260 of 1452
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17
Page 261 of 1452
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18
Page 262 of 1452
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Page 263 of 1452
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20
Page 264 of 1452
PERFORMANCE MEASURES
The following measures show progress toward the desired outcomes described on the outreach
implementation table. The measures not only serve as a tracking mechanism, but they are also important
to understand successful initiatives and identify areas of improvement. The measures help illustrate the
City's flood mitigation and communications initiatives and efforts undertaken in the past years. The PPI
plan's outcomes are noted below. Each table lists one or more of the plan's desired outcomes at the top
and shows success measures indicating progress made and its corresponding data.
Outcomes:
i. Increase comprehensive awareness of CRS and Miami Beach flood messages
2. Increase awareness of being safe before, during and after flood events.
lIEW2017 2018 2019 _ 2020 2021 2022 2023 2024
Number of X
(T"tter) j
impressions 256,224 410.747 1,217,629' 635,463 I 142,631 195,874 115,714 138,0232
about flood
awareness I
messages
Nu
mber
on NIA 13.255 28.134 19651 21.619 83,000 240,961 68,60V
MBRismgAbove
website
Residents__
preferring CRY WA WA - 33% WA I WAs 41.5% WA 47%
Email for
communicatiW
Residents
preferring City NIA NIA 34% WA WA 40.7% NIA 40°k
Website for
communication'
Residents
preferring MO '. WA WA 44% WA WA 40d% WA 45%
Magazine for !
communicatioM
'Twitter impressions increased significantly yin X19 due to the implementation of communication campaigns and outreach
efforts. Data was obtained from the City a Office of Marketing and Communications.
Social media date for 2024 was pulled from January 1 through July 31.
'Number of pagevlews captured through November 17. Data was obtained from the City's Environment 8 Sustainebildy
Department.
-Miami Beach resident and business survey is administered every two years.
21
Page 265 of 1452
Using various channels to reach different audiences has been a key part of this outreach plan. With social
media's importance as a communication channel for various demographics, the City is reaching residents
through this outlet and raising awareness of flooding issues. Promoting flood awareness materials online
has also been an important way of communicating with businesses. The City continues to evaluate the
most suitable plafforms and methods for communications via the Miami Beach Community Survey. This
helps the City prioritize which communications channels to use for news, events, and awareness
messages. The preferences of residents for communication channels are shown below in the results from
the 2024 survey.
• Residents preferring the use of City email newsletters for communication about City government,
issues, and events was 47%, an increase from 42% in 2022.
• Residents preferring the use of Miami8eachfl.gov for communication about City government,
issues, and events was 40%, a slight decrease from 41 % in 2022.
• Residents preferring the use of MB Magazine for communication about City government, issues,
and events was 45%, an increase from 40% in 2022.
The Miami Beach Community Survey was conducted in Spring of 2024 and received 1,300 responses
from residents throughout the City. The number of pageviews on MB Rising Above decreased from about
240,961 in 2023 (year-end) to 68,603 (through November 17) in 2024. Pageviews may have been
particularly high in 2023 in part due to the highly publicized We • Biscayne Bay campaign, which is an
educational campaign created to inform residents of steps they can take to keep Biscayne Bay clean
from contaminants and pollution. For 2024, the most visited page on the website is the Private Property
Adaptation (PPA) program page providing an overview of the PPA program, which opened applications
for its second cohort in early 2024, and contains information on how to apply. The page with the second
most views is the Sea Turtles page, which provides information on sea turtle nesting season and how to
help protect sea turtle hatchlings. The page with the third most views is the Household Hazardous Waste
page providing information on waste drop-off events and on how to safely dispose of hazardous
materials.
22
Page 266 of 1452
vuunme. neuuw pieverneous accivents ana damagerrom
noon waters
2017
2018
2019
2020
2021
2022
2023
20241
148,400
357,600
481,600
481,600
481,600
526.600
526,600
526.600
Total pumping system capacity
(gallons per minutep
i
Number of stcrmwater
backfbw prevention devices
0
o
0
6
6
a
12
5
installed
Percent of food and drainage
complaints resolved in 5 days
88%
73%
73%
66%
74%
79%
79°6
52%3
from initiation date
Percent of stormwater pump
stations, outfalls. catch basins,
g5%
100%
100%
100%
100%
100%
100%
100%
and associated piping cleaned
annually
%of active construction sites
inspected for proper sediment
WA
WA
N/A
N/A
100%
100%
100%
100%
and eroson control
uam provioea 5 accurate to uaobar am aces not reaect November or uecember data.
2Includes stationary stormwater treatment systems. Methodology updated by Public Works Department including projects that
have reached substantial completion since 2016. Only new generation stormwater treatment stations are being counted.
n Reponses resolved within 5 days was heavily impacted during a 200-year storm in mid -June of 2024. The extent of flooding
and volume of flood responses resulted in many being resolved outside of the 5 day window.
Reducing preventable accidents and damage from flood waters is an important desired outcome of the
plan and the stormwater program. The measures above help the City track progress in this area and also
reflect the various efforts dedicated to improving the storm water system, responding to flooding more
efficiently, and building resiliently.
The City of Miami Beach reduces potential pollution and continuously improves its stormwater
management through a combination of education and outreach, maintenance, cleaning, and the use of
cutting -edge technology and industry -vetted operational practices. Through these efforts, the City has
made improvements to many of the pipes and drains of the stonmwater conveyance system; Additionally,
the City has installed 30 stormwater backflow prevention devices in various areas since 2020. These
backflow prevention devices reduce the need for temporary stormwater pumps to be deployed during
major storm events.
As it relates to the operations of its stormwater system, the City has made a commitment to inspect,
dean, and maintain the entire stormwater system at least once per year. Public Works Operations staff
responsible for overseeing these activities are evaluated annually on their ability to meet this metric. In
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addition, the Environment and Sustainability Department staff conducts a review of these activities every
year as part of the National Pollution Discharge Elimination System (NPDES) annual reporting.
The City exceeds regulatory requirements for stormwater management. For reference, the NPDES permit
that governs the system's operation requires the entire system be inspected, cleaned and maintained a
minimum of once every three years. In addition to exceeding the required NPDES frequency, the City
cleans certain structures more frequently than once a year. For example, stormwater treatment systems
are cleaned at a minimum once per quarter as required by their maintenance manuals. The City elects
to clean certain stormwater treatment systems even more frequently, as needed. Stormwater treatment
systems connected to higher trafficked drainage basins in tourism areas are cleaned once per week to
ensure they are preventing as much pollution from entering the receiving water body, as well as operating
as designed. The Public Works stormwater team cleans the entire storm drain system, including pump
stations, prior to storms as well.
Outcome: Increase awareness of being safe before, during, and after a flood event
2016 2019 2022 2024
Household is prepared with tood/water/supplies for an r66% 69% 58%
emergency (percent of strongly agree and agree)
I know where to get information during an emergency 65% 71% 74% 68%
(percent of strongly agree and agree)
I'm satisfied with my building(s) flood risk protectiorq' WA 43% 40% 42%
' In 2019 and 2022, residents were asked if they were "comfortable" rather than "satisfied.'
Increasing awareness of being safe before, during and after a flood event is important to ensure residents
have the information needed to remain safe and protect their property during extreme weather events.
The Community Survey measures emergency preparedness and awareness as it relates to weather
events and emergencies. Results in both areas decreased by 11% and 6%, respectively. However,
residents' satisfaction with their buildings' flood risk protections increased by 2%. The most recent survey
was conducted in the Spring of 2024.
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Outcome: Reduce preventable accidents and damage from -flood wafers
2009 2012 2014 2016 2019 2022 2024
Percent of resdents
observing inaeased N/A' N/A'
flooding
Resident satisfaction
.i efforts to address
stormwater and 44% 37%
drainage (rating of
excellent or good)
N/A' 74% 40°,
25% 46% 50%
45% 46%
39% 42%
To understand if residents are experiencing issues with flooding and drainage, survey questions related
to these areas are included in the City's community survey. Data related to the satisfaction with
stormwater program is provided above.
• The percent of residents observing flooding increased by 1 % since 2022.
• Satisfaction with efforts to address stormwater and drainage increased by 4% since 2022. This
issue also ranked as a top priority item for respondents.
The activities to encourage flood insurance in target areas, including commercial properties and
properties in the AE and X zones, have been outlined in the Implementation Table and the Evaluation
and Monitoring sections of the report. A full outline of the NFIP policy update will be provided in the 2025
PPI Plan Report.
SUMMARY OF RECOMMENDATIONS FOR IMPROVEMENT
As part of this report, recommendations were developed with the Committee to make improvements to
the implementation of the plan. The following paragraphs provide a summary of recommendations with
their corresponding status.
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1. Continue implementing outreach projects to reduce flood risk, help reduce the cost of flood
insurance premiums, promote flood insurance, and educate about changes to flood insurance.
STATUS: ONGOING
The City provides considerable information online and holds in -person events and engagement
within the community. The City has emphasized wide -spread, accessible community engagement
within its initiatives, including the Sea Level Rise Vulnerability Assessment and the Private
Property Adaptation (PPA) program, and has incorporated promotion of flood insurance into these
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programs and their engagement activities. The City will continue to provide updates to the
community.
The City s Neighborhood Resiliency Projects Advisory Committee is now a permanent standing
committee and ads as an advisory board to City Commission and City Manager on neighborhood
infrastructure programs and private property matters related to the City's climate resilience
projects to help build awareness within the community and to incorporate resident ideas and
feedback. Staff presented updates regarding sea level rise and flooding studies to this committee
and the Sustainability Committee, both of which are open to public attendance and comment. A
public comment period for the City's Sea Level Rise Vulnerability Assessment Update was held
from August 27 to September 13, 2024.
2. Adopting plans and policies to advance resilience. Over the last six years, more than 20 land
use amendments have been adopted to address sea level rise, a full City Resiliency Code update
went into effect on June 1. 2023, and the City's Stormwater Modeling and Master Plan Update
was completed and approved by City Commission on March 19, 2024,
STATUS: ONGOING
In 2021 there were several ordinances passed that enhanced the City's flood awareness and
mitigation efforts: two ordinances —fertilizer and erosion —to manage stonmwater quality; dune
protection ordinance that provides, among other benefits, protection from storm surge; seawall
ordinance that sets minimum height for new seawall construction. The City is actively engaged in
the promotion and enforcement of these ordinances. Additionally, the Stormwater Modeling and
Master Plan Update was completed by the Public Works Department and approved by City
Commission on March 19, 2024. Finally, the Environment and Sustainability Department
completed its Sea Level Rise Vulnerability Assessment Update to analyze the effects from sea
level rise, king tides, compound flooding, and storm surge based on NOAA projections for the
years 2040 and 2070. The City will continue work on an Adaptation Plan related to the
Vulnerability Assessment to be finalized earty 2025. This Adaptation Plan compiles, organizes,
and prioritizes sea level rise adaptation strategies from a multitude of previous city plans. These
resources are available through: htto://www.mbrisinaabove.com
3. Implementing flood mitigation/ climate adaptation projects: Miami Beach is leading the way
in South Florida and nationally in designing neighborhood projects with an integrated approach
to addressing flooding and improving the water and sewer systems in each neighborhood in a
holistic way.
STATUS: ONGOING
Neighborhood projects are designed to have multiple co -benefits including the installation of a
new and robust drainage system, upgrading aging water and sewer infrastructure, improving
mobility with bike lanes and complete streets, lighting, and incorporating native and Florida
friendly vegetation and tree canopy to help manage stormwater and improve Stormwater quality.
Additionally, greater emphasis on aesthetics, particularly regarding the above -ground elements
associated with neighborhood projects, is being implemented and will be another significant co-
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benefit. To supplement these projects while preparing for future environmental conditions, the
City completed and approved a Stormwater Master Plan on March 19, 2024.
Sunset Harbour, Palm and Hibiscus, Indian Creek, West Ave Phase I, and other areas where
improvements have been completed now experience less flooding due to king tides and intense
rainfalls. Construction has commenced for Phase II of the West Avenue neighborhood
improvements. Design is underway for First Street and North Shore D, which have both held
community meetings in 2024 to review design and community priorities and concerns.
In addition to large-scale neighborhood improvement projects, the City is incorporating resilience
into its new parks. Brittany Bay Park, which includes resilience features like a floodable park with
a setback seawall, was officially opened in 2023. Maurice Gibb Park is currently undergoing a
redesign and construction, which will include a new playground, a higher seawall, and a natural
shoreline with planted mangrove trees. The Bayshore Park is also under construction and will
serve as a retention and percolation area for stormwater runoff, complete with a floodable park
and a system of underground retention infrastructure.
Upcoming projects include:
Short-term: The City began construction on West Avenue Phase II, is currently designing the First
Street project (currently at 60% design) and is currently designing of the North Beach Town Center
project. The City expects to complete construction of the Maurice Gibb Park and Bayshore Park
in 2025.
Mid-term and Long-term: The City will continue the Neighborhood Improvement Projects based
on the Jamb's Engineering neighborhood project prioritization and commence the critical needs
projects identified in the Stormwater Modeling and Master Plan Update.
4. Preparing critical assets in the City for current and future flood risk to compound flooding.
STATUS: ONGOING
The City completed a Sea Level Rise Vulnerability Assessment and Adaptation Plan in 2024.
The Vulnerability Assessment is complementary to the Stormwater Master Plan, specifically
focusing on the critical assets that keep Miami Beach running. It evaluates risks due to compound
flooding and sea level rise projections for the years 2040 and 2070. Based upon findings from
the Assessment, specific buildings, environmental assets, and City infrastructure will be
incorporated into an Adaptation Plan for future flood risk mitigation projects. The Adaptation Plan
is currently being drafted and will be completed in 2025. The Vulnerability Assessment was
presented to the Sustainability, Committee and the Neighborhood Resilience Projects Advisory
Committee in September of 2024. A public comment period was held for the Vulnerability
Assessment from August 27 to September 13 in 2024.
5. Promote the Private Property Adaptation (PPA) Program which promotes and supports flood
mitigation property improvements.
STATUS: ONGOING
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The PPA program launched in August 2022 and has been approved for funding of $3.3M through
FY 2025. The program provides a 50150 matching grant fund for private property owners —single
family homeowners, multifamily property owners, and commercial property owners —to undertake
flood risk mitigation improvements. The program is split into two phases: the first is an assessment
to analyze risks and possible improvements for each property: the second is the design and
construction of improvements. In addition, the program links to other funding opportunities
available in the City and at the federal level, like the FEMA FMA. To apply for the PPA, properties
must provide proof of flood insurance and an Elevation Certificate. The inaugural cohort is now in
Phase 11. Design and Construction, and one grantee has completed their project to replace an
impervious walkway with pervious pavers. The Assessments included site visits with the purpose
of understanding the property's site conditions and challenges, as well as the participants'
priorities and interests. Of the 65 properties that applied for the inaugural program, 42 properties
moved forward with Phase I and received flood risk assessment reports. Of the 42 Phase I
participants, 35 are currently moving forward with Phase II of the program. The application for the
2024 cohort opened on February 15 and closed on April 2, 2024. The City received 48
applications, and 38 applicants moved forward with Phase I of the program. Site visits to these
38 properties were completed from June to August. For 2024, the City emphasized the outreach
of the program to non-residential properties, and the City is pleased that two commercial
properties are participating and received site visits. The program is expected to begin accepting
applications for the next cohort in early 2025.
6. Seawall Program: Make forward progress and conduct outreach and education on seawall
ordinance
STATUS: ONGOING
Seawall Ordinance 20214393 establishes construction standards and a minimum elevation of
5.7' NAVD for new construction of seawalls or seawalls undergoing substantial improvement. This
ordinance was passed in January 2021. The City has focused on communication and education
throughout the past three years. A letter on enforcement of seawall heights was sent to seawall
owners in December 2023, and the City plans to send another in December 2024. This helps
support Activity 430 Higher Regulatory Standards.
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CONCLUSION & NEXT STEPS
The Program for Public Information (PPI) Plan activities were implemented successfully in 2024. Various
outreach projects were completed and continue to be scheduled for upcoming years. New projects have
been added with the purpose of using data for better decision -making and more effective communication.
In addition, the City is preparing for its annual CRS audit by tracking and documenting PPI efforts.
For more information, the City website contains comprehensive flood awareness located at
httbs/lwwwmiamibeachfl.00v/flood-awareness Information is also available at
www MBRisinoabove.com, through the Flood Awareness tab. MBRisingabove.com is the City of Miami
Beach's resource for climate change adaption and mitigation efforts. In addition, information regarding
capital projects that Contribute to flood awareness and reducing flood risk are located at Active Proiects
- City of Miami Beach (miamibeachfl.cov).
Miami Beach is committed to reducing the cost of flood insurance, reducing flood risk and increasing
flood awareness. This Program for Public Information (PPI) Annual Update & Evaluation Report,
developed for the National Flood Insurance Program Community Rating System program, opens the
doors for increased integration of initiatives that go hand in hand with resilience practices and provides
the City with opportunities to improve its programs. The Committee and staff will continue to implement
the plan, track progress, and make recommended improvements.
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Y