LTC 120-2025 Cleanliness Index Results for FY 25 Quarter 1120-2025
Docusign Envelope ID: FEB825CD-3C6C-4405-92O0-BE011 F7FFDB6
MIAMI BEACH
OFFICE OF THE CITY MANAGER
LTC# LETTER TO COMMISSION
TO: Honorable Mayor Steven Meiner and Members of the City Commission
FROM :
DATE :
/) ·_()_~
Eric Carpenter, City Manager '[_,,,UG\.._,,,v()l~vvv~
March 17, 2025
SUBJECT: Cleanliness Index Results for FY 25 Quarter 1
The purpose of this Letter to Commission (L TC) is to communicate the results of the Cleanliness
Index for Fiscal Year 2025 Quarter 1 (October 1, 2024 to December 31, 2024).
Key Q1 Metrics:
• Citywide Cleanliness Index Rating: 1.51
• Citywide Cleanliness Index Compared to FY 24 Quarter 1: 2.0% change
• Citywide Percent Assessments Meeting Target of 2.0: 90.6%
Background
The Miami Beach Public Area Cleanliness Index is an objective measurement of performance
ranging from 1.0 (Extremely Clean) to 6.0 (Extremely Dirty) and includes assessments of
litter/trash, garbage cans/dumpsters , organic material , and fecal matter (attachment A).The scale
used is as follows : 1.0 extremely clean, 2.0 clean, 3.0 somewhat clean, 4.0 somewhat dirty, 5.0
dirty and 6.0 extremely dirty. The results of the assessments are used to monitor the impacts of
recently implemented initiatives to target areas for future improvements and assure the quality of
services. Quarterly sample sizes are set to ensure no greater than a ± 5.0 percentage point
sampling error given the 95% confidence level for each of the public areas assessed.
The City tightened the target for the Citywide and area-specific cleanliness indicators from 2. Oto
1.5 -the lower the score on the cleanliness index indicates a cleaner area. This target continues
to be the same to date. As important, the City also has a goal to ensure that 90 percent of
assessments score 2.0 or better, with awareness to seasonal fluctuations. The scores are
compared to the same quarter in prior years to account for seasonal variations.
Summary of the Cleanliness Assessment Results FY 25 Quarter 1
The Citywide Cleanliness Index score for FY 25 Quarter 1 is 1.51 , positioning it midway between
1.0 (extremely clean) and 2.0 (clean). Additionally, 90.6% of all public area assessments scored
2.0 or better, exceeding the 90% target. . While there have been slight changes compared to both
the previous quarter and the same quarter in previous fiscal year, overall performance remains
strong, reflecting the city's continued commitment. During the quarter, a total of 9,897 unique
assessments were conducted across the city.
Positive and Stable Areas in FY 25 Quarter 1
• Streets -Streets achieved a score of 1.59,with 89.9% of streets assessed scoring 2.0 or
better .. While there was a 5.3% change compared to the same quarter in the previous fiscal
year and 2.6% change from the last quarter, the streets assessed performed well.
Docusign Envelope ID: FEB825CD-3C6C-4405-92O0-BE011 F7FFDB6
Commercial entertainment streets scored 1.55, with 93.4% of assessments scoring 2.0 or
better. Commercial non-entertainment streets scored 1.61 with 88.6% of assessments
scoring 2.0 or better. Organic material remains an area of focus reaching 1.90 in
commercial entertainment areas, 2.02 in commercia l non-entertainment areas and 2.08 in
residential areas . The Sanitation Division will collaborate with the Marketing and
Communications Department on a campaign reminding residents of their responsibility to
clear organic material from the sidewalks and streets adjacent to their residential homes.
• Parks -Parks scored 1.35, with 95.6% of assessments scoring 2.0 or better reflecting a
strong performance for the quarter. The key areas for improvements identified are organic
material in bark parks and handball courts, as well as litter/trash and organic at beach
access points.
• Sidewalks -Sidewalks scored 1.39 with 94.1 % of assessments scoring 2.0 or better
reflecting an 8.6% improvement from the same quarter in the previous fiscal year and a
1.4% improvement from the previous quarter. The key areas for improvement identified are
litter/trash in commercia l non-entertainment areas and organic material in commercial non-
entertainment, residential and commercial entertainment areas.
• Beaches -Beach areas maintained by Miami Beach scored 1.45, with 96.2% of
assessments scoring 2.0 or better reflecting a 2.8% improvement compared to the same
quarter in the previous fiscal year. Beach areas serviced by the County scored 1.44, with
89.8% of assessment scoring 2.0 or better. The key areas for improvements identified are
litter/trash for areas maintained by the city and organic material for areas maintained by
the county.
Areas of Focus in FY 25 Quarter 1
• Alleys -Alleys scored 1.64, with 82 .2% of assessments scoring 2.0 or better, reflecting a
16.8% improvement for the same quarter in FY 19 and a 6.3% improvement compared to
the previous quarter. The key areas for improvement identified are litter/trash and organic
material in alleys. In addition, a few alleys in North and South Beach were identified with
scores above 2.0 , ranging from 2.08 to 2.25. These include Pennsylvania Court from 8th
to 10th Street, Byron Court from 73rd to 74th Street , and Harding Court from 73rd to 75th
Street.
• Waterways -Waterways scored 1.97, with 76.8% of assessments scoring 2.0 or better,
reflecting a 5.9% change from the same quarter in the previous fiscal year and the previous
quarter. The key areas for improvement identified are litter/trash and organic material in
both non-hotspots and hotspots areas for the quarter. In terms of location, waterways in
the Middle Beach areas present the greatest need for improvement, as it had the high
concentration of low scores . As part of the corrective action plan, the Sanitation Division
recently completed the training allowing their crews access inside the dunes to assist the
Environmental and Sustainability Department team with recovery of litter issues in
restricted areas after a cleanliness alert , as well as in areas adjacent to waterways .
Currently, the city maintains a contract with Adventure Environmental , Inc. (AEI) to clean
waterways three times a week , focusing on litter hotspots like Lake Pancoast. The contract
includes removing inorganic debris (e.g., shopping carts, chairs) and larger organic
hazards (e.g., branches, palm fronds). However, it excludes organic materials like
coconuts, floating seaweed, and grass clippings. AEI uses a hand removal method via a
barge to avoid harming living organisms. The Environment and Sustainability Department
is cons idering increasing service levels to enhance waterway cleanliness.
• Parking Lots -Parking lots scored 1.69, with 84.1 % of assessments scoring 2.0 or better,
reflecting a 3. 7% change from the same quarter in the previous fiscal year and a 3.0%
change from the previous quarter. The key areas for improvement are litter/trash and
organic material particularly in commercial entertainment and commercial non-
Docusign Envelope ID: FEB825CD-3C6C-4405-92DO-BE011 F7FFDB6
entertainment areas. Additionally , a few locations in the South Beach and North Beach
areas were identified with scores above 2.0, ranging from 2.17 to 2.30. These locations
include P23 (1619 west Avenue), P27 (1662 Meridian Avenue) and P86 (7011 Indian Creek
Drive). As part of the corrective action plan, the Sanitation Division is in the process of
replacing approximately 30 small trash cans (twist cans) with the larger green can. These
larger receptacles will provide additional capacity and prevent overflow issues, particularly
in our surface lots.
Target= 1.5 or better FY 19 FY 24 FY25
%
%
change
from
change change
from from
base prior FY
prior Qt same year
Public Area Ql Q2 Q3 Q4 FY Score Ql Q2 Q3 same
Q4 FYScore _Q.;,,;1_+---+--Q"'-t_r--+---1
Overall City Score 1.60 1.6 1.56 1.53 1.51 .0% -.6%
Streets 1.6 1.62 1.57 1.55
Sidewalks
Parks
Parking
Waterway
Beach Area
Commercial -Entertainment 1.52 1.62 1.56 1.53
Commercial -Non-Entertainment 1.57
1---1---
R es id en ti al 1.55 ----Al leys-1._97 ____ _
Commercial -Entertainment
Commercial -Non-Entertainment
R es id en ti a I
Miami Beach Responsibility Only
Miami-Dade County Responsibil i ty
1.0-1.499
1.50-1.99 9
2.0-6.0
1--+---+---
% of assessments scoring 2.0 or better (target=90%) FY19
Sidewalks
Parks
Parking
Waterway
Beach Area
Public Area Ql Q2 Q3 Q4 FY Score Ql
84.4% 83.9% 85.6% 86.1%
83.0% 83.2% 85.3% 85.0%
Commercial -Entertainment .3 % 85 . % 8 . % 86 .7%
Commercial -Non-Entertainment 3.5% . % . % 6. %
Residential 84 .9% 85.2% 87 .7% 86.1%
Alleys 73.1% 75.7% n.8% 76.9%
Commercial -Entertainment
Commercial -Non-Entertainment
Residential
Miami Beach Respons i bility Only
Miami-Dade County Responsibility
-90 .0-100%
80.0-89 .9%
79 .9% and below
------------
FY24
Q2 Q3
1.59
1.55
1.61
1.61
FY25
Q4 FYScore Ql
2.6% 5.3% -1.9%
0.6% 4.7% 2.0%
1.9% 3.2% 2.5%
5.8% 16.7% 3.9%
-6.3% -16.8%
-1.4% -8.6% -12.6%
-1.4% -10.2% -2.8%
0.7% -5.9% -1 0.0%
-.1% -12.1% -23 .0%
3.1% 7.1% -4.3%
3.0% 3.7% -21.4%
5.9% 5.9% 40.7%
5.8% 2.8% . %
-1.4% 5.9% -2.0%
%
change
from
prior Qtr
-3.1%
-4.2%
-2.6%
-2.8%
-6.7%
-3.3%
-1.8%
-1.7%
-2.1%
-1.7%
-1.7%
-4.2%
-4.1%
%
change
from
prior FY
same
change
from
base
year
same
qtr Qtr {FY
-1.0% 7.3 %
-0.8% 8.3%
1.4% 5.8%
-0.2% 6.1%
-3.6% 5.4%
12.4%
4.2% 10.4%
5.7% 4.3%
1.8% 7.8%
3.8% 11.5%
-0.7% 3.1%
-2.2% 35 .9%
-6.7% -14 .7%
-0.7% 0.6% 5.7%
-3.0% -7.8% -1.9%
Docusign Envelope ID : FEB825CD-3C6C-4405-92D0-BE011 F7FFDB6
Cleanliness Key Intended Outcome
Clean liness continues to be in our community surveys as a key driver affecting overall quality of
life. In addition , in the 2024 survey, residents and businesses rated cleanliness as one of the
services the City should strive not to reduce. In fact , 41.8% of respondents rated cleanliness as
the top and most important city service , while also identifying it as a top opportunity for
improvement the city should focus on. Add itionally, 64% of residents surveyed indicated they
were satisfied or very satisfied with cleanliness in their neighborhoods. The Cleanliness Index
interactive dashboard of historical and current data is avai lable on SharePoint and can be
accessed through the following link:
https://miamibeach.sharepoint.com/dept/orgdev/BI/SitePages/Cleanliness-Dashboard.aspx
Next Quarter Assessments
City part-time staff is conducting cleanliness assessments every quarter. If you or any member of
your staff is interested in participating in the City' s Public Area Cleanliness Index, please contact
Dr. Leslie Rosenfeld, Chief Education and Performance Officer. If you have any further questions ,
please feel free to contact me .
Attachment A-Cleanliness Index Scoring Guide
c: Maria Hernandez, Assistant City Manager
David Martinez, Assistant City Manage r
Mark Taxis, Assistant City Manager
John Rebar, Parks and Recreation Director
Jose R. Gonzalez, Transportation and Mobility Director/ Interim Parking Director
Hernan Cardeno, Code Compliance Director
Amy Knowles , Chief Resiliency Officer Environment & Sustainability
Bradford Kaine , Pub lic Works Director
Ron Mumaw, Facilities and Fleet Management Director
Jason D. Greene, Chief Financial Officer
Dr. Leslie Rosenfe ld , Chief Education and Performance Officer
~[~
JDG/LDR:od
Docusig n Envelope ID : FEB825CD-3C6C-4405-92D0-BE011 F7F FDB6
a
lonllwllat
CINll
' Somewhat
Ditty
I
Ditty
•
Attachment A
• No Utter and/or debris on enttre blocit face .
• lsoiated instances of small fresh orgallic 1118lenal
(i.e. lea'i8s, OOll1Cl'lllS oov lhe area.
• Isola ed pieoc!s of tltet on th enwe auessed
area. Ymk:h is not l,'0i(! of htler, but may COl!tain an
lsolatlld incidence of liiler
• Carns In
. 1501a ed
Can is free
• Less lhllll 10% of a 10 step d, tar\Ce ~area ts • Past residue o ecal mattet. It seems thal an
covered by small organic materials. but no more atlempt . s made to dean the fecal ma , but
lhan 10% of the entire assessed area . residue w left behind.
• Small to modm e amOU11ts of er. Utter
aCC1Jmtll.tlion shoofd aocount to I s d\an 10 smaff
~ o, 2-4 pleces of large fitter , but no more
than 10% of the enlire sesHd area.
• Between 10%-30% of a 10 step ~area Is
covered by organic mat • . but no m0<e lhao
10% of the en e assessed area
• Consistentjy cattered trash. The trash
aocumulatlOll should aocoun1 10 more than 10
pieces of litter or over 4 pieces of large liltef ,
but no more than 10% of the entire a ed
atea.
• Between 30% -50% of a 10 step ~ area •
covered by organic ma • ' .
• 2 to 3 nsta of organlc material
ccumul tioo caused by standlng wa er/rxior
drain ge. The organic material is beginning IO
tum brown.
• Cons tent accumula.lion of trash . There are
multiple pi of trash cons isting of more than 10
~ of small llrter or over 4 pieces of large
Utter .
• Over 50% of~ rea 1$ COll8f'ed by organic
materials . Ove 10 pieces of large organic
material .
• 3--4 lnstaooes of organic mat
cau . ed st waler and
• Alea blocked by an accumulation of trash
and 5tter. Rlegal dumping may be evident.
Hazardous mater s on the street .
• Can is fuoclioning , but Is full v.,th trash, 'Milch
can be seen from the eye M. llttet' above
the ra111 guatd
•
• Can Is full and there is trash bove the
gva,d.
• Can in a usable and w0l1cing condition. but
con items (i.e. $1lckers. graffi ) on them
and/or some damage ( dtnts). ,...
• Two instances of fecal
the public area
• Gan i. fu, and ll'lere IS trash above the I
guard and begiMlng to overllow.
• A large area or 1he can conJalns
sfickefS or ffi • Oil them .
• Three ins of fecal matter are l)(esen1
on the public area.
' .. '
• Can is and traSh haS ovenloWed to ~
ground. In some cases, there · a
fl)t/roden I ed tnfestlltlon.
ld'lmely 1----......... -~==-----+-------=-==-===-------1 Dirty • 90-100% of~ area ts covered th organic • Four or mo<e instances of fecal matter are
m terial . The organic matenal has turned pres t on the public area.
broW1\.
• Ovet' 5 instances of organic maten
accumulation ca ed by s1anding water 3!ld
draina e.
Docusign Envelope ID: FEB825CD-3C6C-4405-92D0-BE01 1 F7FFDB6
Cl ean liness Index for Wat erwa
2
Claall
.3
$omewbat
Clean
Note :
I
• No Utter andior debris floating 011 °' in the walllf
and up to e !ugh lid wa1enn811<.. o slgos of
floabng tlquid .
• Isolated pieces of litter floating on or 111 the entire
area of watef arid up to the high tide watMmar1<.
No signs of lloating liquid .
• Small a111oun1 of lilter including !loanng liquids,
such as o,t. TIii$ lncludns lttter floating on tha
water a in the water and up to the high tide
watemwk. Men than two pjeces of and le$$
than 5% ol al)Out a 20 sq. foot area of water up lo
the high tide wa e,mar1< are covered by lier. but
ocoumng In no more then 10% ol the entit'6 .. -ata,
rea up to Iha high Ilda watennar being
Messed.
• Small to moderate amOU11ts of Ult«. induding
floatltlg liquids, sudl as oil. Between 5% and 10%
of about a 20 sq. fool area of wa er up to the high
tide wate<ma Is oovered by ijtter, but ocwrring In
110 more than 10% of the entire wa!et at being
asessed.
• Slight unnatural or OU1 smell i5 berlg emi ed.
• Consistent aocum lion ol ttaSII ltldudlng floating
liqUld such as ol Beiween 10% end 25% o
about 11 20 sq. fool aiea of wa er up to 1l1e high
tide watermarlc is COlll!red by 6uw, but occurring in
110 more than 10% of the entire wa.w area up to
the high tide termal1( being assessed.
• One em-large p,cce of htte,. such as a tire, a
grocery Catt.
• s unnatural or fool smell s beln em itted .
• large aaunulation of Utter and flash lndud,ng
floa ng liquid sooh as od ClYllf 25'4 of about a
20 . foot area of water area up to lhe high tide
watenna are covered by ll tlllt. Thate may be
ewleoee of Illegal dum1JV19.
• Two or more extnHa/ge pieces of Utter, SU(;h as
tires, 8 grocery C311S , etc.
• Ve,y strong uMatural or foul smen is being
emitted.
When assessing litter/trash for all areas :
• No ~ O!ganie matetia l. soch as tree limb$ or
p.ilm fronds In he water and up to the high tide
watem1ark
• Less !him 10% ot about a 20 sq. loot atlla of
ater and 11P to the high tide w:f ennalk is
covered by organic !lllltetlaf, but OCCtll'llng in no
mote than 10% of the entire wa er area-
• No large organic mat such as tree fimbs or
palm fronds in the water and up to lhe high tide
tennaric
• Between 1 Oo/. • 30% of about a 20 sq . foot II' •
of water and up to !he hlgh tlde walilmla Is
covered by organic material, but OCQJrring In no
mo<e than 10% ol !he entire wat« area.
• Between 1 and 3 pieces of large organic
material , l!ruCh a.s tree linbs or palm trond6 in
the water and up to the tigh tlde wa ermarlt .
• Between 30% • 50% ol aboul a 20 sq . foot area
of wat and up to the high Ude wat6t1'11811c Is
covered by organ/<: ma eriel .
• Between 4 and 10 pieces ot latge ~
ma erial , s..eh as tree llfflbs °' palm fronds In
the !er and up to Illa '-9h tide wahlmla
• Over 50% of about a 20 sq . fool area ot water
and up to the high tide watenna are cove<ed
by organlc material , but ocrorrit1Q il'I no mor11
than 10% ol the enllrewa area up to the high
tide 11o-aterma!1c.
• Over 10 pieces of l.lrge organic ma ~ such
tr limbs°' palm ronds in the wai« and up
lO the high tide watetma.rt.
• 9(). 00'4 of tt, wat• and up to the high tide
wa ennan: is covered by~ mat
• tf the litter density for the observed cond itio n 1s occurri ng between 10-25% of the assessed area, then add 1 point on
th e rating scale.
• If the litter dens ity for the observed conditio n is occurri ng more than 25% of the assessed area, then add 2 points on
th e rating scale.
When asses sing organic material for all areas :
• If organic matertal density for the observed cond ition is occurrlng in more than 10% of the entire assessed area, lhen
add 1 point on the rating scale.