Letters from Standard Parking to Transportation & Parking Committee 2_25_08Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 2008FEB 27 P 2 38 February25
2008 Mr Robert
Parcher City Clerk
City of
Miami Beach 1700 Convention
Center Drive Miami Beach
FL 33139-1819 Dear MrParcher
This is a
letter to let you know that we mailed the enclosed copy of our RFP submission for CMBRFPNo110708toProvideParkingCashiersAttendantsandSupervisorstotheCityofMiamiBeachtoeachmemberoftheMiamiBeach
Transportation and Parking Committee We also sent
the enclosed cover letters as well ry os
J avid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
AmbianceIn
Parking
Standard Paiking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Ms Wendy
Kallergis 1920 Meridian
Avenue Ste 3-A Miami BeachFL
33139-1818 Re Copy ofStandard
Parking Proposal Dear MsKallergis I
want to thank
you for your service on the Miami Beach Transportation and Parking Committee Itis throughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwiththe
City of Miami Beach is up for review and renewal Our company is one of seven companiesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatendwe
are sending you acopy of our RFP response so you can know more about our company andtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyoufrom
all of us at Standard Parking for your service to this City and for allowing us the privilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorselyyoursJ
avid Hoyt CPFM
Vtce President Regional Manager
JDH jz Enclosures Cc
Mr Robert
Parcher
City Clerk City of Miami Beach Ambiance in Parking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr Scott
Diffenderfer 20 Island
Avenue 402 Miami Beach
FL 33139-1348 Re Copyof
Standard Parking Proposal Dear Mr Diffenderfer
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
we are sending you a copy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorseryrours
J avid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
Cc Mr
Robert
Parcher City Clerk City of Miami Beach Ambiance in Parking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Ms Josephine
Pampanas 4444 Prairie
Avenue Miami Beach
FL 33140-3303 Re Copyof
Standard Parking Proposal Dear Ms Pampanas
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you a copy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsyoursavid
Hoyt CPFM
Vice President Regional
Manager JDH jzEnclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance in Parking
liStandard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr Mark
Weithorn 1130 Stillwater
Drive Miami Beach
FL 33141-1026 Re Copyof
Standard Parking Proposal Dear Mr Weithorn
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you a copy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsVryyours
J id Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Am6lance in Parking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr J
P Morgan6538 Collins
Avenue Ste 113 Miami Beach
FL 33141-4694 Re Copyof
Standard Parking Proposal Dear Mr Morgan
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you acopy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsVtrulyrryrroursl
avid HoytCPFM
tce President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance in Parking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Ms Donna
Feig 1480 Daytonia
Road Miami Beach
FL 33141-1729 Re Copyof
Standard Parking Proposal Dear Ms Feig
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City ofMiami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
we are sending you a copy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsVyoursJ
avid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Am6lance nParking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Ms Jo
Manning 1460 Ocean
Drive 408 Miami Beach
FL 33139-9305 Re Copyof
Standard Parking Proposal Dear Ms Manning
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you a copy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsVeyoursv
J avid
Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance InParking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr Delvin
Fruit 4590 N
Jefferson Avenue Miami Beach
FL 33140-2938 Re Copyof
Standard Parking Proposal Dear Mr Fruit
1want to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you acopy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsrulyoursJ
avid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance InParking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr Alan
Fishman 4640 Post
Avenue Miami Beach
FL 33140-3038 Re Copyof
Standard Parking Proposal Dear Mr Fishman
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofsevencompaniesthatrespondedtotheCitysRequestforProposalsRFPtoprovideParkingCashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you acopy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsVyoursJ
vid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance Tn Parki
ng
i Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr Joseph
Fisher 9 Island
Avenue 1401 Miami Beach
FL 33139-1328 Re Copyof
Standard Parking Proposal Dear Mr Fisher
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofseven
companies that responded to the City s Request forProposals RFP to provide Parking CashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you acopy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorsVtyours
J vid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance in Parking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Mr Al
Feola 220 W
Rivo Alto Drive Miami Beach
FL 33139-1258 Re Copyof
Standard Parking Proposal Dear Mr Feola
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyouforallowingourcompanytoprovideParkingCashiersAttendantsandSupervisorsforCityofMiamiBeachgaragesandparkinglotssince1999Thecontractwith
the City of Miami Beach is up for review and renewal Our company is one ofseven
companies that responded to the City s Request forProposals RFP to provide Parking CashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you acopy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovidetoyourcityIfyouhaveanyquestionspleasedonothesitatetocallAgainthankyou
from all of us at Standard Parking for your service to this City and for allowing us theprivilegeofprovidingyouwithqualityparkingcashiersattendantsandsupervisorseryyoursvid
Hoyt CPFM
Vice President Regional
Manager JDH jzEnclosures
Cc Mr
Robert
Parcher City Clerk City of Miami Beach Ambiance in Parking
Standard Parking
1674 Meridian Avenue Suite 106
Miami Beach Florida 33139
305 534-6888Fax 305 534-0053 February25
2008 Ms Jo
Asmundsson 636 W
51st Terrace Miami Beach
FL 33140-2617 Re Copyof
Standard Parking Proposal Dear Ms Asmundsson
Iwant to
thank you for your service on the Miami Beach Transportation and Parking Committee It isthroughyoureffortsandtheeffortsofyourcolleaguesthattransportationandparkingonMiamiBeachhasimprovedoverthelastfewyearsAdditionallyIwanttothankyoufor
allowing our company to provide Parking Cashiers Attendants and Supervisors for City
of Miami Beach garages and parking lots since 1999 The contract with
the City of Miami Beach is up for review and renewal Our company is one ofseven
companies that responded to the City s Request forProposals RFP to provide Parking CashiersAttendantsandSupervisorstotheCityIamhappytotellyouthatourfirmwasthelowestbidderacrosstheboardInfactbecauseofseveralcostsavingsweexperiencedwewereactuallyabletoreduceouroperatingexpensesandrightfullypassedthosesavingsontothecityForyourconveniencewehaveincludedacomparisonanalysislocateddirectlyafterourintroductionletterpage5AdditionallyIknowthatoverthelastnineyearsourcompanyhasprovidedalevelofservicetothecitythatissecondtononeTowardthatend
weare sending you a copy of our RFP response so you can know more about our companyandtheexemplaryservicewehaveprovidedandhopefullywillcontinuetoprovide
toyour city If you have any questions please do not hesitate to call Again thank you
from all of us at Standard Parking for your service to this City and for allowing us the
privilege of providing you with quality parking cashiers attendants and supervisors ery r
yours
J vid Hoyt
CPFM Vice President Regional
Manager JDH jz Enclosures
CcMr
Robert
Parcher City Clerk City of Miami Beach Ambiance Jn Parking
Proposal to Provide Parking Cashiers Attendants
and Supervisors for the City of Miami Beach
Parking System
-m
MIAMIBEACH Request for Proposals RFP No11-0708
SUBMITTED TO
Mr Gus Lopez Procurement Director
City of Miami Beach -City Hall
Procurement Division -Third Floor
1700 Convention Center Drive
Miami Beach Florida 33139
BY
J DAVID HOYT CPFM
VICE PRESIDENT REGIONAL MANAGER
1674 MERIDIAN AVENUE SUITE 106
MIAMI BEACH FLORIDA 33139
305 534-6888February
15 2008 Standard
Parking Ambiance
inParking 2008
by Standard Parking Inc All rights reserved No material may be used reproduced or distributed
without the written permission ofStandard Parking Inc r
Standard Parking irof Miami Beach -RFN No l1-0708
s-
INTRODUCTION LETTER 4
4
PROJECT UNDERSTANDING 4
ABILITY TO PROVIDE STAFFING 5
MIAMI BEACH SUPPORT 5
COST PROPOSAL 5
CORPORATE OVERVIEW 5
COMMUNITY INVOIVEMENT 6
FINAL ANALYSIS
CAPABILITY TO PROVIDE SERVICES 7
18REFERENCES
18
FLORIDA MUNICIPAL REFERENCES 19LCXALREFERENCES19
NAf10NAL REFSRENCES
QUALIFICATIONS OF MANAGEMENT TEAM AND KEY PERSONNEL 20
MANAGEMENISUPPORT TEAM 20
21
TEAM MEMBER BIOGRAPHIES 22
CONTRACT OPERATIONS TEAM
PAST PERFORMANCE 23
METHODOLOGY AND APPROACH 27
HIRING QUALITY INDIVIDUALS 27
28TRAINING
OCEDURESP 30RBASICOPERATING30TrafficandSellers
Cashier Operations 44
Supervisors 63
EMPLOYEE RETENTION 86
HOURLY BILLING RATES 88
MINIMUM REQUIREMENTSQUALIFICATIONS 89
DOCUMENTS REQUIRED BY THIS RFP 92
ACKNOWLEDGEMENT OFADDENDA 92
INSURANCE CHECKLIST 93
PROPOSER INFORMATION 94
DECLARATION 95
PUBLIC ENTIfYCRIMES 96
QUESTIONNAIRE 98
Board of Directors 103
Officer Listing 103
DECLARATION NONDISCRIMINATION IN CONTRACTS AND BENEFITS 106
LVING WAGECERTIFICATON 109
CONSOLIDATED FINANCIAL STATEMENTS YEARS ENDING DECEMBER 31 2006 2005 AND 2004 11 O
ELIGIBILITY LEfTERFROM BLUE CROSS BLUE SFIIELD OFILLINOIS 139
PRINCIPAL REfIREMFNTPLAN BENEFICIARY FORMS 140
LETTER f0 GUS LOPEZ 142
PRINCIPAL EMPLOYEE ASSISTANCE PROGRAM 143
174 rlleridituz Arenue Suite 116 Mirrnii Bench 33139 Phone 305 534-6888ir r3LS534-0 li3
Standard Parking Cite of Miami Beach -RF P No11-0708
l b74 1eridrnn 4ienueSuite 106 Miami Bench 33139 Phone 3llj 534-1888-n 3I15 534-0I533
C Standard ParkingM pity of Miami Beach -RFP No11-0708
February 15 2008
Via Hand Delivery
Mr Gus Lopez
Procurement Director
City of Miami Beach -City Hall
Procurement Division -Third Floor
1700 Convention Center Drive
Miami Beach Florida 33139
Re Proposal to Provide Parking Cashiers Attendants and Supervisors for the City of
Miami Beach Parking System -RFP 11-
0708
Introduction Letter Dear
Mr Lopez We appreciate the opportunity to submit our proposal to provide trained hourly
parking cashiers attendants and supervisors for the City of Miami Beach Parking Department Although
we feel that our response provides great detail regarding our capability to provide services
we will provide any additional information necessary during your
evaluation periodProject
Underst -nding Standard Parking completely understands the magnitude and scope of this
project providing cashiers attendants and supervisors staffing As the current operator since
1999 Standard Parking provides the City of Miami Beach Parking Department with a
huge advantage -EXPERIENCE and PERFORMANCE Standard Parking has experience
inunderstanding the nuances of the City of Miami Beach Standard Parking has the experience
and successful track record in providing the trained staff necessary to the parking department We
have an approved billing method for the City We have experience in managing payroll and
human resources for the project We have experienced corporate support to perform at the high
expectation level set fourth by the City of Miami Beach Parking Department In fact Standard
Parking will not require the City to exhaust any additional training or resources upon successful
award
ofthe contract ability
toProyidc tafting Unlike any other parking operators Standard Parking currently employs in excess
of 200 trained parking professionals dedicated to the City of Miami Beach
Parking Department These professionals working side by side with the City of Miami Beach have adapted to
the changes in the parking department since 1999 Below you will find abreakdown of our
staffing strength for the City of Miami
Beach Parking
Department Attendants
-124
Cashiers -51
Supervisors -34 Managers Clerical -2 1674 Meridian 4vennc Suile106 19inn iBench33139rPhoe3055i4-h888Far305534-11053
Standard Parking
Total -
209 City of Miami Beach -RFNNo11-07
08 Although not specifically designated to the City of Miami Beach Labor Contract
Standard Parking employs anadditional 20 employees Attendants Cashiers Supervisors and
Managers within the city limits of Miami Beach and has anadditional 200 employees in the South
Florida Region StandardParking s employee base for the South Florida Region exceeds
400 employees Miami Beach
Support Our commitment to the City of Miami Beach has been evident since the inception of the
contract We continue to provide support with our office located in the heart of Miami
Beach J David Hoyt CPFM Janice
Puig Vice President Regional Manager Regional
Manager 1674 Meridian Avenue Suite 106 1674 Meridian Avenue Suite
106 Miami Beach Florida 33139 Miami Beach Florida
33139 305534-6888 phone 305 534-6888phone 305
534-0053 fax305 534-0053 fax E-maildhoyt a
standardparkincom ipuiastandardparkincom CostProposalHourlyBilling
Rate for
Cashiers 13 75 Hourly Billing Ratefor
Attendants 13 75 Hourly Billing Ratefor
Supervisors 14 89 Any Other CostsN
A Corporate OvervieH StandardParking
Corporation NASDAQ
STAN operates approximately 2100 parking facilities throughoutthe United States
and Canada We manage the parking facilities in properties of all kinds office mixed-use retail
residential sports stadiumspecial event municipal hospital airport commercial In total we
oversee more than one million parking spaces in over 330 cities The corporate headquarters is
located in Chicago with our local office located at 1674 Meridian Avenue Miami Beach Florida
Community Involvcn-ent Much like our
commitment toour
clients Standard Parking UNIDAD of Miami Beach 8 Standard Parking actively participates inthe Community Since
1999 UNIDAD of Miami Beach and Standard Parking
have sponsored an ar-h13c annual Christmas Toy Drive for under-privilegedyouth
and crti c w seniors onMiami Beach In somecases along
with Unidad 1y y we are the only source for holiday gifts
to countless children In addition Standard Parking or one ofour
team members has donated to many wonderful community programs such as Crescent Faces Halloween Costumes
American Cancer Society Habitat for Humanity Humane Society Boy Scouts of
America -to name a few We also 1674 ateridinn a-enue Suite 1116 M19inn-i
Bench 33139 YPlrone i05 5 i4-6888Frr r305 i34-00 53
e Standard Parking City of Miami Beach -RFP No l 1-0708participate
in many facets of organizations Florida Parking Association International Parking Institute
and National Parking Association within the industry we serve Fin
lAnalysisWhen
you continue your relationship with Standard Parking you will benefit from our first hand knowledge
of the City of Miami Beach Parking Facilities As Standard Parking together with the City
of Miami Beach has faced and conquered all of the challenges that this very complex operation
presents The Boat Show Art Basel Art Deco Weekend Millennium Halloween etc we
have aclear understanding of the project and can agree to be bound toour proposal and by all the
terms and conditions ofthis RFP Again
thank you for the opportunity to submit our proposal Please do not hesitate tocontact me at
305 534-6888 foradditional information or todiscuss our proposal ingreater detail Sincerely J
David
Hoyt CPFM Vice President
Regional Manager 1674 Meridian
Avenue Suite 106 IL ia niBeach13139Phone 305 534-6888 Fa -30 5 534-00536
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Standard Parking it of Miami Beach -RFN No l1-0708
Capability to Provide Services
With the size and scope of the City of Miami Beach the successful proposer must possess the
commitment understanding staff resources and financial capability to provide the services
outlined in this RFP
Commitment -Standard Parking has been committed to providing the City of Miami Beach with
cashiers attendants and supervisors since 1999 To better serve the City of Miami Beach we
have maintained an office on Miami Beach To better serve the City of Miami Beach we have
maintained a Corporate Officer in Miami
Standard Parking has also made a strong commitment to the
Miami Beach Community Since 1999 UNIDAD of Miami
Beach and Standard Parking have sponsored an annual
Christmas Toy Drive for under-privilegedyouth and seniors on
Miami Beach In some cases along with Unidad we are the
only source forholiday gifts to countless children UNIDAD
of Miami Beach Standard Parking hh
a-
DTY ay
Understanding -As we will highlight throughout this proposal Standard Parking
completely understands the City of Miami Beach scope In fact we understand completely the
scope necessary to operate the City of Miami Beach that per Section H Page
9ModificationWithdrawals of Proposals we will be bound by our response for one
hundred twenty 120
days Standard Parking shall be responsible for providing trained and uniformed parking
cashiers attendants and supervisors upon request at each of the designated parking facilities
described below Monday through Sunday including holidays and during special
events CITY OF MIAMI
BEACH OFF STREET PARKING
FACILITIES LOT LIST JANUARY
2008
New
Facility
Old
Facility Location
Spaces
P1
South Pointe South Pointe Park-Public Parkin
215 P2 1 ASouth Pointe Dr Ocean Dr
62 P2Penrod sSouth Pointe Dr Ocean Dr
149 P3 1 B Washin tonCommerceW-S 12
P4 P4 100 Block Washin ton Ave 0
PS 4AL 4th Alton 23
P9 PAL 1 Ith Street Jefferson Ave 120
P10
Mich
Lot 15th Street Michigan AveSoftball Lot 134
Pl 1 2B 6th Street Meridian Ave 25
P12 12X 9th Street Washin ton Avenue 24
1674 A9eridiun Avenue Smile 106 Minrni Beuch 33139 r Phone 305 534-6888Fr r305534-0053
Standard Parking of Miami Beach -RF P No l1-0708
P13 13X 10th Street Washington Avenue 30
P14
P15
7C
11X
6th Street Collins Avenue
1000 BLOCK Collins Avenue
34
33
P16
P17
17X
17B
13th Street Collins Avenue W-S13th
Street Collins Avenue E-S 5525
P18
lOF
Lincoln Lane SMeridian 40 P19 l0E
Lincoln Lane SJefferson Avenue E-S 21 P20l OD
Lincoln Lane S Jefferson Avenue W-S 62 P21 IOGLincoln Lane
S Michi an Avenue 19 P23 4D 16th Street
West Avenue 31 P24 4C 17th Street
West Avenue E icure 1 P25 l0A Lincoln Lane
N Lenox Avenue W-S 86 P26 1 OXLincoln Lane
N Lenox Avenue E-S 107 P27 lOC LincolnLane N
Meridian Avenue 144 P28 SA EAST Lincoln Lane N
Penns
lvania
Avenue 253 P29 SC 17th Street Convention Center
Drive 160 P32 Pref Lot18th Street Meridian
Avenue 800 P33 SH 19th Street Meridian Avenue
Holocaust 26 P46 4E 18th Street Purd Avenue
41 P48 6A 21st Street Park Avenue
15 P49 6B 21st Street Collins Avenue
202 P50 Women s Lot 24th Street
Flamin
oDrive
23 P51 P51 23rd Street Libert Avenue
E-S 20 P52 P52 23rd Street LibertyAvenue W-S
35 P55 20X 27th Street Collins Avenue121 P56
16D 34th Street Collins Avenue 62 P57
16E 35th Street Collins Avenue 72 P58
8G 40th Street Ro al Palm Avenue
43 P59 8H 40th Street Prairie Avenue 70 P60
8C 40th Street Chase Avenue 80 P6l
8E 41st Street Alton Road 41 P62
8F 42nd Street Jefferson Avenue 30 P63
8B 42nd Street Ro al Palm Avenue
194 P64 8D 47th Street Pine Tree Drive 17
P71 19X 46th Street Collins Avenue 459 P72
19B 53rd Street Collins Avenue 159 P80
P80 71st Street B ron Avenue 30
P81 18A 64th Street Collins Avenue 65 P82
18X 65th Street Indian Creek Marina 52
P83 9E 69th Street Hardin Avenue E-S 35
P84 9A 71st Street Hardin Avenue W-S51 P85
9C 71st Street Carl le Avenue S-S15 P86
9D 71st Street Bonita Drive S-S 34 P8724C 71st
Street Ba Drive S-S 35 1674 1eridinn 4
revue Sni1e 106 9imni Bench 33139 Phone305 534-1888
Tn-305 534-0053
Standard Parking it of Miami Beach -RFP No11-0708
P88 24B Normandy Drive Rue Versailles 23
P89 24A Normand Drive Ba Road N-S31 P90
25X 71st Street Bonita Drive N-S 18P91 22X
72nd Street Carl le Avenue 51 P92 9B
72nd Street Collins Avenue 320 P106 9F
75th Street Collins Avenue 110 P107 26C
79th Street Collins Avenue 47 P108 26A
80th Street Collins Avenue 54 P109 26D
83rd Street Collins Avenue 105 Pl 10
23X 85th Street Abbott Avenue 12 Pl 1
1 26B 84th Street Collins Avenue 65 P1 12
26E 87th Collins Avenue 15 Gl 1G
7th Street Collins Avenue Gara e 646 G2 2A
12th Street Drexel Avenue Gara e 134 G3 17A
13th Street Collins Avenue Gara e 286 Anchor G4
Sho
s 16th Street Collins Avenue Garage 803 GS 2G
17th Street Meridian Court Gara e1460 G6 8A
42nd Street Sheridan Avenue Gara e 620 I The parking
cashiers attendants and supervisors will Maintain a
neat well-groomed appearance atall times Collect parking fees
validate tickets and perform related duties Provide financial and
ticket reports at the conclusion of each shift to the satisfaction of the City Submit
monies representative
of the shift s activity tothe shift facility supervisor andassist in the
recordation and deposit ofthe daily shift cash receipts Maintain aclean
work area including the adjacent booth area and access control equipment Each shift
shall be responsible to maintain the fee computer as to cleanliness dust and appropriate
use Provide directions and
general information to the public Maintain a friendly
courteous and service-oriented attitude at alltimes Consistently demonstrate the ability
to communicate effectively in the English language with the general public
supervisors and City staff Perform all other related
duties as assigned by the City Allcashiers attendants and
supervisors shall bequalified to complete all required cash and ticket reports Such
qualification shall be to ensure the accurate and complete recordation of such reports
Ability to add subtract multiply and divide in a consistent and accurate manner is
essential Allcashiers attendants and
supervisors must be trained in CPR and emergency procedures All cashiers attendants
and
supervisors are required to know City parking policies pertinent to o Monthly
Parking Program
o City Decals and
Permit Parkers oSpecial Event Parking
1674 M1lei irliur
4renue Sure106R iunii Bench 331 i9Phone305 534-6888Fac 305 534-0053
Standard Parking City of Miami Beach -RFP No11-0708
o Parking Meter Smart Card Program
o Hotel Hang-TagProgram and o
Any and all other programs implemented bythe City All
cashiers attendants and supervisors must be familiar with the location hours of operation
and rates of all City parking facilities All
cashier attendants and supervisors will be trained in operating Federal APD revenue control
equipment Standard
Parking shall provide and require its employees to wear auniform Sport poloshirt or collared
shirt no t-shirts darkpants shorts or skirt Standard Parking s employeeswill be issued official
City of Miami Beach photo identifications and these shall be required to be worn daily
as part of the employee s officialuniform Standard Parking will include its name on the
badge or uniform The City has approved the existing uniform but reserves the right to recommend changes
ofthe uniform selected by Standard Parking Standard Parking
will continue to provide afull-time on-site ProjectManager withexperience handling the type of
services requested by the City who will have full authority to act on behalf of Standard Parking Standard Parking
will also provide one 1 trained working supervisor per location as requested on
each shift The responsibilities of the supervisors will be Attendance verification Verify at
the beginning of each shift that all booths are staffed If personnel are absent or
call in sick it is the responsibility of the supervisor toreplace the parking cashier immediately The
supervisor shall issue abank for each cashier attendant per shift Schedulingof
shift locations
and replacements for daily and weekly schedule and scheduling for vacations and
emergencies The shift supervisor s
shall be anemployee of Standard Parking and shall serve as the City contact for any
problems or questions during each shift Provide required assistance to
parking cashiers and attendants during shift closeout procedures Prepare all deposits
for shift cash receipts as required by the City Perform the duties of
aparking cashier and or Attendant Perform relatedduties as
requested by City staff Standard Parking shall schedule
monthly performance meetings with City management to review performance issues Standard Parking
shall notify
the City of a 24 hour contact via telephone and or pager We willcontinue to maintain a
minimum of two contact names on file with the City at all times Standard Parking shall respond
toany complaint received from the general public or the City of Miami Beach in writing
within 24 hours of receipt of complaint All training of new
personnel will be the sole responsibility of Standard Parking Standard Parking will provide written
rules of conduct for its personnel Allrules of conduct for Standard Parking must be approved
by the City Standard Parking has prepared
and will continue to update a Facilities Operation Manual to each 1 h74 Rleridiun 4renue
Suite l06 114iun1i Bench 33139 Phone 305 534-6888 rFu 305 534-U153 10
Standard Parking Cit of 1iami 13cach -12F1 1011-U7IIH
employee and a permanent manual containing standard operating procedures shall be stored in
each cashier booth and central facility office
All employees of Standard Parking shall be covered under our crime insurance policy or bonded
and insured Smoking andor eating on the job or in a parking facility is strictly prohibited
Standard Parking will continue to supply a 10000 bank for each shift at each facility The
10000 bank shall consist of sufficient variety of currency andor coin to properly provide
change The City reserves the right to alter the composition of the 100 bank however typically
eighty one-dollarbills and two rolls of quarters will be required Standard
Parking will maintain atrained and courteous workforce Standard
Parking shall ensure that each cashier booth and facility office is equipped with the following
City
of Miami Beach Parking Guide Chamber
ofCommerce Visitor Guide City
of Miami Beach ELECTROWAVE Guide Any
other materials provided by the City Standard
Parking agrees to be responsible for any cash shortages or missing tickets Missing tickets
shall be calculated atthe maximum daily parking rate All shortages shall be delivered tothe
City of Miami Beach Parking Department cothe Finance Manager within 72 hours ofnotice of
the shortage by the City to Standard Parking Standard
Parking shall provide continuous and on-going proceduraland equipment training to its employees assigned
to the City Standard Parking shall provide aroster of all trained employees tothe
City Employees receiving training at the City s parkingfacilities must be scheduled to work at
City parking facilities at a minimum of fifty percent 50 of their total weekly hours Under no
circumstances is Standard Parking to train employees at City parking facilities and relocate the
employee to another contract or client for any period of time without the expressed written consent
oftheCity Standard Parking
currently has sufficient vehicles as required by the City for its employees to ensure the
effective and efficient transport ofcashiers attendants and supervisors to assigned locations throughout
all shifts Standard Parking
shall perform a background check in such manner and form as shall be approved by
the City on all of its employees including psychological and or aptitudeexaminations as
part of their employment process The employee must agree to submit to the successful completion
ofall required background checks and any other screening processes as acondition of
hisher employmentwithin the first thirty 30 days of said employment Standard Parking may
also be required to conduct other screening and or investigativemeasures at the request of
the City Staff -Standard
Parking currently employs 200 trained parking professionals dedicated to servicing the
City of Miami Beach account In fact with our existing staffing resources in place 1674 M1
eridirut AvenueSui e10699ini ui Bench33139 rPhone 305 534-6888 F ar305534-0053ll
Standard Parking ih of 1iami 13cach -RIFT 1 -11-O7IIK
Standard Parking will not require the City to exhaust any additional training or resources upon
successful award of the co ntract
Employees Listing of Trained Supervisors Parking Cashiers and Attendants
Dedicated to the City of Miami Beach Parking Department
As of January 20 2008
FNAME LNAME POSITION LOCATION EMP
1 FELIX ALFONSO SPVR G5 170584
2 ERICK BAYRO SPVR G5 194104
3 EDUARDO CARRANZA SPVR G5 190370
4 RAMON CARRASQUILLO SPVR G5 149499
5 UILLIANS CHAGAS SPVR G5 193031
6 JOSE COLLADO SPUR G5 187427
7 JORGE ENRIQUEZ SPVR G5 174645
8 GUARIONEX FERMIN SPVR G5 172371
9 LUIS GARCIA SPVR G5 171318
10 DANNY GIRALDO SPUR G5 185440
11 DASIEL GONZALEZ SPVR G5 192653
12 PATRICIA GONZALEZ BULGINI SPVR G5 189854
13 GIOVANNI MALDONADO SPVR G5 195139
14 ERNESTO MONCALENO SPVR G5 169623
15 GLORIA MORENO SPVR G5 139155
16 SYLVIA RIVERA SPVR G5 138733
17 FREDERICK SOMMER SPVR G5 189763
18 GUDIELA VASQUEZ SPVR G5 138735
19 EDILBERTO ABAD CSHR G5 171445
20 MARIE ALLEN CSHR G5 177567
21 ROBERTO ALVAREZ CEDENO CSHR G5 193778
22 LIBBER APARCEDO CSHR G5 143987
23 DAYSI AVILA CSHR G5 167273
24 SANDRA BAEZ CSHR G5 188605
25 HARRIETTE BATTS CSHR G5 150917
26 LIZETTE CASTILLO CSHR G5 170806
27 CARLOS CRUZ CSHR G5 195163
28 PAULINE CULLERS CSHR G5 146298
29 MARIA CURIUNI CSHR G5 153419
30 DOLLY GARCIA CSHR G5 185578
31 ROSARIO GOMEZ CSHR G5 174644
32 SOUNAYA GORE CSHR G5 189861
33 CARMEN GRATEROL CSHR G5 173013
34 BERTHA HOGUERA CSHR G5 Training
35 SERGIO HOWLIN CSHR G5 194093
36 REGINALD JEROME CSHR G5 187868
37 RAYMUNDO MARTINEZ CSHR G5 193462
38 LILIANA MARTINEZ CSHR G5 161930
39 MARIA MENA CSHR G5 195567
40 GUERLINE OLIVIER CSHR G5 172974
1674 Meridian 4ienaeSmile l06 Minna Beach 33139 Phone 3lS 534-6888Fa r305534-0053 12
Standard Parking Cite -f fliamiBerh -RF P1 011-0708
41 ROSE ORASMY CSHR G5 Training
42 MARIO PAUL CSHR G5 195122
43 MIREYDA PENA CSHR G5 191787
44 PHINA PIERRE CSHR G5 174478
45 KARINA POLLIO CSHR G5 189089
46 SHANITA ROJAS CSHR G5 195491
47 DAYSI SANTOS CSHR G5 168153
48 SAULETTE SERMIOT CSHR G5 150262
49 KETSIA SERMIOT CSHR G5 192802
50 CLARA STOLARZA CSHR G5 176676
51 EYLEEN TAYLOR CSHR G5 194123
52 INES TORRES CSHR G5 Training
53 WILLIAM WRIGHT CSHR G5 194106
54 CHANDY YIM CSHR G5 183901
55 ALAIN ACOSTA PAULA SLLR G5 192156
56 JESSICA ALVAREZ SLLR G5 193424
57 MIRYAM ARANGO SLLR G5 195094
58 VICTOR AZZE PUPO SLLR G5 195117
59 MORELY BAEZ SLLR G5 185441
60 MARITLZDA BEAUGRIS SLLR G5 175033
61 CHARLENE BELHOMME SLLR G5 184253
62 ROXANNE BOWDEN SLLR G5 183775
63 YESSICA BRAND SLLR G5 195115
64 THELMA CHENNIS SLLR G5 172986
65 JUAN CHUMBES SLLR G5 140129
66 EVELYN CORBACHO SLLR G5 195092
67 ANNETTE CORNER SLLR G5 190110
68 ADDLER DADAILLE SLLR G5 188040
69 MARIA DEL CARMEN OLIVO SLLR G5 195138
70 EDROUYEK DESROSIERS SLLR G5 192579
71 SABRUNA DIMANCHE SLLR G5 195096
72 ANDREA DURE SLLR G5 Training
73 JOSETTE DUVERNE SLLR G5 194971
74 NICANOR ECHEVERRIA SLLR G5 189665
75 ROSETTE ETIENNE SLLR G5 177881
76 MIRTA FEDERICO SLLR G5 179514
77 KERLYNE FELIX SLLR G5 189703
78 RICHERLY FEVILIEN SLLR G5 193426
79 ANTUAN FONTANE SLLR G5 193642
80 INDIRA GABUARDI SLLR G5 195127
81 FLORALBA GARAY DE JIMENEZ SLLR G5 195095
82 NICANOR GAVIDIA SLLR G5 183902
83 JESSICA GONZALEZ SLLR G5 Training
84 BERNADELLE GUERRIER SLLR G5 195884
85 SONIA GUZMAN SLLR G5 195128
86 FRANKKEITHA HANKS SLLR G5 189864
87 DERRELL HARTLEY SLLR G5 194970
88 ENRIQUETA HEYACA SLLR G5 Training
674 M19eridin 4renue Suite 106 19irrni6enclt33139 r Plroue 305 534-6888F r3l5534-0053 13
1 Standard Parking Cite of 1imi Beach -Rt P N 11-07OH
89 CANELA IACONO SLLR G5 194319
90 LUIS JACAS SLLR G5 Training
91 CLAUDETTE JEAN SLLR G5 178496
92 MARJORIE JEAN BAPTISTE SLLR G5 173192
93 JUNIOR JOSEPH SLLR G5 191061
94 RAUL LIRA SLLR G5 189880
95 LYNDA LOUIS SLLR G5 187426
96 EBERNSON LOUIS SLLR G5 193468
97 NERVENS LUBIN SLLR G5 194115
98 PEDRO MANRIQUE SLLR G5 170413
99 CHAVANNES METAYER SLLR G5 193433
100 CHRISTOPHER NETHERTON SLLR G5 195123
101 FLORA NOTTAGE SLLR G5 195136
102 LEONILO OFARRILL SLLR G5 193297
103 OLGA ORTAL SLLR G5 185646
104 MERLELE PAUL SLLR G5 195121
105 LUCY PINEDO SLLR G5 190453
106 EVANS POLO SLLR G5 190842
107 LUNIE PRUDENT SLLR G5 191789
108 JULIA QUIROZ SLLR G5 193407
109 LUIS RODRIGUEZ SLLR G5 176051
110 BLASINA RODRIGUEZ SLLR G5 193088
111 JOSE SANCHEZ SLLR G5 190848
112 GUILLERMO SOLIS SLLR G5 191132
113 BETSY STERNBERG SLLR G5 190454
114 RAUL TALAVERA SLLR G5 189445
115 ROSA TOLEDO SLLR G5 193091
116 TATIANA VICTORIN SLLR G5 195091
117 ANTWAN WALKER SLLR G5 195126
118 SHEREECE WILLIAMS SLLR G5 192107
119 ALVARO ACOSTA TRFF G5 Training
120 THAMARA AGNANT TRFF G5 Training
121 NESSKENS ALPHONSE TRFF G5 Training
122 MARY ANDINO TRFF G5 138745
123 CHENIER AUSTRAL TRFF G5 195312
124 FRANCISCO AYBAR TRFF G5 189198
125 LENIER BONACHEA TRFF G5 195126
126 EDUARDO BORREGO LOPEZ TRFF G5 195120
127 GLORIA BUENDIA TRFF G5 193428
128 LILIANA BUITRIAGO TRFF G5 Training
129 CARLINE CADET TRFF G5 193425
130 JOSE CALDERON TRFF G5 194968
131 LUC CELESTIN TRFF G5 187888
132 FELIX CRUZ TRFF G5 178917
133 DAMIAN CUEVAS TRFF G5 195125
134 JESUS DURAN TRFF G5 Training
ESCOBAR
135 MARIA FERNANDEZ TRFF G5 195481
1674 M19erirliatAvenue Suite l06 Miami Bench 331i9 Phone 305 534-688NF cr305534-0053 1
Standard Parking -rite -f 1ianii 13ech -12FP loo11-07Of3
136 ANTONIO FERREIRA TRFF G5 171168
137 REBECA GARCIA TRFF G5 Training
138 DAVID GIL TRFF G5 Training
139 RODOLFO GONZALEZ TRFF G5 195479
140 LIANA GUECHA TRFF G5 Training
141 ROLLIED HERNANDEZ TRFF G5 179296
142 SADIE HUAYHUA TRFF G5 193467
143 MERCILIA ISIDORE TRFF G5 177198
144 VALENTIN IZOUIERDO TRFF G5 195463
145 ROMULUS JACQUES TRFF G5 193441
146 EDWARD JEAN TRFF G5 Training
147 DAPHNE JEAN-FRANCOISTRFF G5 195608 148
MICHAEL JIMENEZ TRFF G5 Training 149
EXANCIA JOSEPH TRFF G5 189308 150
ALTIDA JOSEPH TRFF G5 Training 151
JUINA JOSEPH TRFF G5 194827 152
MAX JOSEPH TRFF G5 193440 153
FONTELLA KENNEDY TRFF G5 Training 154
JEAN KETTY TRFF G5 Training 155
RONALD LUC TRFF G5 190465 156
RAOUL MEDINA TRFF G5 Training 157
EDWARD MERCADO TRFF G5 195167 158
KEINNY MERCHAN TRFF G5 Training 159
HUMBERTO MESA TRFF G5 192849 160
JORGE MIRANDA TRFF G5 195118 161
ULISES MIRO TRFF G5 191836 162
MICHAEL NELSON TRFF G5 Training 163
FANCY OWENS TRFF G5 Training 164
RAQUEL PANIGUA TRFF G5 193443 165
MARIE PAUL TRFF G5 189881 166
CAROLINA PENALOZA RIGS TRFF G5 193511 167
JESSENIA PEREZ TRFF G5 195132 168
JERRY PRIETO TRFF G5 193475 169
JUAN LUIS REYES TRFF G5 195480 170
SUSANA ROJAS TRFF G5 162809 171
BARBARA ROYAL TRFF G5 195090 172
MARIE SAMEDY TRFF G5 182585 173
LUZ TAMAYO TRFF G5 Training 174
GUIRLENE VALMON TRFF G5 Training 175
EDLINE VILLA TRFF G5 178507 176
FRANCIS VINCENT TRFF G5 188984 177
RADAMES WANTON TRFF G5 194731 178
MARIA MARTINEZ CSHR G6 189652 179
MIGUEL NARDO CSHR G6 138638 180
JUAN ARACENA SPVR G4 170160 181
MARCELO BUSTOS SPVR G4 170026 182
ZACHARIE DESJARDINS SPUR G4 177396 183
WESLIN LIMAN SPVR G4 185588 1674
Mcridinn 4ienueSnilc IOh M19innri 6enrh 33139 Phone 305 534-6888 Fnr305 534-0053 15
Standard Parking it -f 1iami 13cach -RFN N11-17
UK 184 VEDA ISIDORE CSHR G4
175407 185 GUERDA JACQUES CSHR G4
179656 186 MARTINE MONESTIME CSHR G4
174656 187 ELSA PALOMINO CSHR G4
195129 188 ELSIE POLYCARPE CSHR G4
175238 189 ANDREA RIVAS CSHR G4
177170 190 DANIEL SANDOZ CSHR G4
176677 191 NORMA BLASI SPVR G3
177639 192 CARLOS BRITO SPVR G3
187429 193 SHERRARD BURTS SPVR G3
185231 194 MARIA VELASQUEZ SPVR G3
97448 195 EDMOND DUHART SLLR G3
164296 196 ADRIANA BRIJ SPVR G2
138726 197 MIRLANDE CAPRICE SPVR G2
164283 198 MARITZA RAMIREZ SPVR G2
168070 199 GUILLERMO TAYLOR SPVR G2
152987 200 BRYAN CASTRO SPUR G1
194165 201 NORBEY GARCIA SPVR G1
185647 202 TEMISTOCLE MERCEDES SPVR G1
177910 203 MIGUEL RODRIGUEZ SPUR G1
138658 204 GLORIA APARICIO CSHR G1
123608 205 ALFONSO BAYRO CSHR G1
193053 206 CERETTE DORCIUS CSHR G1
183946 207 JENNIFER GAMONET CSHR G1
172192 208 WOODCHARLOON MEYER CSHR G1
182512 209 MARIE OBAS CSHR G1
187870 Active Employee
Listing Supervisors
034 Cashiers
051 Sellers
065 Traffics
059 Total
209 Financial Strength -Standard Parking
has the financial strength to operate within
the payment terms outlined in the RFP n
fact during the pervious term Standard
Parking withstood an aged receivable balance
inexcess of700 000 without any
discussions regarding cost of capital or finance
charges For your convenience at the end of
this proposal we have included our
financial statements for your
review Ih74N eridinn4ent c Suite lO6M1iinn iBeaclt3I
Standard Parking City of Miami Beach -RFP No l1-07U8
References
As the current provider of staffing services for the City of Miami Beach Standard Parking can
provide you with a reference that validates our successful past performance managing such a
complex operation For additional support of our capabilities we have included some Florida
Municipal Properties with a small sampling of local and national client references
Florida Municipal References
City of Miami Beach
Mr Saul Frances Parking Director
Pone 305673-7000Fax
305 673-6540 EmailSaulFrances
cz miamibeachtl ov Cityof
Orlando Mr Scott
T Zollars Parking Bureau Chief 53 W
Central Blvd Orlando Florida
32801 Phone 407
246-2154 Fax 407246-2887
Email City ofCoral
Gables
Mr Kevin Kinney JD
CAPP Parking Director 2801 Salzedo Street Coral
Gables Florida 33134
Phone 305 460-5541 Fax
305 460-5595 EmailKKinney
a coral ablescom
City ofFtMyersMsMichaelene
Beaudin Program Coordinator Fort
Myers Redevelopment Agency 1400 Jackson
Street Fort Myers Florida
33901 239 461-2623
Email mbeaudin acit
myers com-
s SouthwestFloridaInternationalAirportLee
County
Port Authority Mr Jeff
Gray 1 1000 Terminal
Access Road Suite
8671 Fort Myers Florida 33913-8899 Phone 239-590-4705
Fax 239-590-4707 Email jcray
aflylcpacom1674
1 eridiau4ienue
Suite 106llJiamiBench33139Phone
305 534-6888P r305534-0053 I8
Standard Parking
LurlReferences
City of Miami Beach -RFP No11-0708
Bayside Marketplace
Ms Pam Weller
Senior General Manager
General Growth Properties
401 Biscayne Blvd Suite R-106Miami
Florida 33132 Phone
305 577-3344EmailPamela
weller a egnera rowth comMiamiCenter
Maggie Vassilaros
R PASeniorProperty
Manager Miami Center
201 South
Biscayne Boulevard Suite 910 Phone 305
536-8448 Fax 305536-8443
Email mvassilaros crcrescent
com 2Alhambra ReneeHernandez-Borot
Property Manager
Two AlhambraPlaza
Suite 107
Coral Gables Florida 33134 Phone
305 447-9191 Email rborotna
crescent com NationalReferences
Nationwide Arena DistrictNationwide
Realty Investors
Mr Chris Thompson
Phone 614 857-2338
Fax 614 857-2346
Email thompscj cnationwide
com The ClevelandClinic
Sam BotrosParkingManager9500
Euclid Avenue Wb-1
Cleveland Ohio 44195 Phone
216 444-2353 Fax 216445-5159
Email botross a
ccf or 1674ti
eridian 4 venueSuite
106 19ianiBeneh33
39 Phone305 534-6888 F r305 534-1053 19
Standard Parking iry of Miami Beach -RFP No11-0708
Qualifications of Management Team and Key-Personnel
As highlighted throughout this proposal it is our goal to continue to provide our services that
facilitate afirst-classparking operation at all City of Miami Beach facilities Collaborating with the
Parking Department Standard Parking has promoted a partnership approach in providing the
staffing of cashiers attendants and shift supervisors for the City of Miami Beach This
has been accomplished by hiring and maintaining a quality staff that oversees theoperations exclusively
and from afar Our existing Management Team who over the past nine 9years has provided
quality trained parking professionals on a daily basis to the City of Miami Beach Parking
Department consists ofManagement
Suppo tTeam1674
M1leridiun 4 ve-u eSuitelOhM19iami Beach 33139 Phone 3 5 534-6b88 FuxallS 534-01153 20 Standard ParkingManagement
Organizational
Chart City of Miami Beach
Standard Parking City of Miami Beach -RF P No11-0708
TemMember Biolraphics
Thomas L Hagerman was appointed as our Chief Operations Officer in 2007 Prior to this
appointment Mr Hagerman served as Executive Vice President-Operationssince 2004 and Senior
Vice President-Operations fortheCentral Division since March of 1998 Mr Hagerman is a graduate
of Ohio State University and began his career in theparking industry in 1992 He is an active member
of the National Parking Association International Parking Institute and member of Building
and Owners Management Association During his tenure with Standard Parking Tom was
responsible for corporate oversight of the contracts for the City of Miami Beach and part of
the opening team in 1999 Bruce Kubena
Senior Vice President of Operations is responsible for numerous properties inHouston Austin
Dallas Fort Worth Atlanta Orlando and Miami In his role Mr Kubena oversees all
of the operational financial and marketing functions of hisproperties Bruce has worked with
Standard Parking since 1996 and has experience as parking professional since 1989 He is
a member of theBuilding Owners Managers Association BONA and is certified by the National Parking
Association as aCertified Parking Facility Manager Mr Kubena received hisBA
degreein business from Stephen F Austin State University J David
Hoyt CPFM Regional Vice President State of Florida with ten years of parking experience managing
contracts for the City of Miami Beach City of Orlando City of Coral Gables City
of Clearwater City of Ft Myers City of Cincinnati and the City of Louisville David who
is an officer of the company located in Miami Beach provides executive level ofsupport and
over sight throughout the entire State of Florida Operations David currently holds the designation
of Certified Parking Facility Manager CPFM from the National Parking Association and
isan active member of the Florida Parking Association and International Parking Institute David
was amember of theopening team in 1999 Janice Puig
joined Standard Parking Corporation in 1997 as a Facility Bookkeeper She has been promoted
up the ranks of the organization and now holds the title of Regional Manager Janice is
responsible for contractual oversight ofthe City of Miami Beach account Her daily responsibilities include
the development and oversight of daily operations monitoring financial and operational
results including ensuring that all contractual provisions are being met approves expenditures functions
as liaison between the City of Miami Beach Parking Department and field staff As
necessary Janice recruits management team and establishes performance goals and monitors and
review the performance of direct reports Janice was amember of the opening team in
1999 Marco Gutierrez
CPP Senior Manager for the Miami Region has over 1 1 years of parking experience Prior
to this promotion to Senior Manager in 2006 Marco served as Facility Manager Senior
Facility Manager and Peer Coach Marco who currently holds the designation of Certified
Parking Professional CPP from the National Parking Association provides direct oversight of
the Martin Narvaez and the City of Miami Beach Account Martin Narvaez
Project Manager for the City of Miami Beach Account is a parking professional with
over 12 years of parking experience Since December 2006 Martin has overseen the
daily activities of the City of Miami Beach account which includes the oversight and 1674 14eridiau
4 venue Suite 106 t9ian i Beach33139 Nhone 305 534-68b 8Fax3U5534-U05 i21
Standard Parking it ti1iami 13cach -I21 -N 1t 11-117IIH
coordination of 250 employees and 34 supervisors Prior to Standard Parking Martin managed
Special Events for Grossy Parking will serving as Office and Operation Manager Martin has
attended training sessions on customer relations management and leadership The Practical
Coach and others
Felix Alfonso Assistant Project Manager for the City of Miami Beach Account has been
assigned to the account since 2003 holding all times throughout his tenure In 2007 Felix was
promoted to Assistant Manager and assists Martin Narvaez in all aspects of operations
Conlr-ct tpcrationsTeam
-Standard Parking Organization
Chart City of Miami Beach Parking
Facilities1 9artin
Narvaez Project
Manager Office 305673-7387
Felix Alfonso
Assistant tanagcr
j Gi i 2GGaraKe G3 17v Garake G2 2 GaraRe G4 nchur GnryKe Gl IL GarAr
64U I Streit 13111 Collimlr IIOU qttihintone I Rahtn niut r IU Suer I
Phone lh67i i Phony 1 0D h3 3X1 Phone I U S3-116 ib Phone I U 169 -7 t I Phiax 103
-7140 Eduardo Carranr Norma Blasi Adriana Brij Marcelo BustosUrlando1
cmistoclc Lead Suix rvisor Lead Supervisor Lead Supervisor Lead Supervisor Lcad
Supervisor ------------------Dan Ciralda -----------------Maria Velar ueztaritraMartinezTuanArcena--Miguel Rodriguez
a5u ervisor Supervisor Supervisor Supervisor Supervisor Jose Collado Norbey
Garcia tirlande Caprice eslin Liman SherrurdBurts
SupervisorSupervisor Supervisor Supervisor Su rrvisor ir----------Eduardo Carranra Carlos Brito
GuillermoTalorErickBayronan astroi
S Supervisor
SupervisorSupervisor
Supervisor sor
uperv
Frederick Summer-------Supervisor I
Fermin Cuarionex Supervisor -------------------Carrasyuillo Ramon---I---------------------------------------------------------------------------ISupervisor 74 M19eridianArenueSuiteIll6rM1innriBeach33139Phone3l5534-h888Fax3115534-005322
Standard Parking City of Miami Beach -RFP No11-0708
fast Performance
Standard Parking is the only proposer who can represent that they successfully provided the City
of Miami Beach with parking cashiers attendants and supervisors In addition to our past
performance for the City of Miami Beach and the feedback you receive from our client surveys
we have attached several letters of recommendation we have received in the past couple ofyears
it f Ford IIyer lor
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rat-ud rcarttana a 1 74A erirlian 4i enne Suite 1067 iaruiKench 33139 Phone305534-6888Frr305534-005323
Standard Park-llgry of Miami Beach -RFP No 11-0708Festival
of tfie Arts Boa me
March r2ao ruir
JAIerrin4t
L unuurDan1el CGbelO Standard
Parking t
h 1-St-Fi11I311 tFr1674
Mend anAvenue Ste 106 r
i
itu Miarxri
Beach FL33135 f
11
nlt Dear DanieC r
r
bn
behalf of the Cent efarthe Arts at Mizner Park Iwould like to eaten to ry
rrr youour
warmest than sforyourwork as the exolusive valet parxing service tfor
The
Festival of theArts Boca 20Q7 Your service was crucial to the s success
of
ourFest val andour organization and Iareveryappreaatrlcoboth your
time and excellent quality service You your
business office and your valet staff were nctning but profess oral and easy
twrark with Your suggestions were sensrb e ancStandard Park nq
prayedtd be a perfect fit for our type of clienie e fr
rlre jirrIGz -VLi S1ufj Please accept
my personal appreciafion fcr your support of this sicnd cant cammurnty project
acd 1 lock forward to working with you often in thefuture rT
Faryour interest 1amincluding a F-estival schedule forMareh2008 rro rg
n nnAlrrrr
r
crrrSincerelVrA i
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i r
-Fro Al
1 tr n
riraJay LipPY u rDirectorof
Programming rr
tic Wendy
Larsen Char Ldritilr Uur
Cuntnrrnrilp Thnur hallure1I
tl 47 F T i FSiiii f Ul i 1 4 Z i I I tf tt 1 V 1-x 111ISn I Hsi i 1
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kll-k4 I 25 Uhtr1161 fSfhlsRtii0 ifSr hVCi 0rRRItAfik Alit H1fi-1-tit t11tNr1F4lrF1-t f r1Y
is1 l i ii t11i1474 1leridiun 4rentteSuic106
inmi 6e ch 3339 Phune 305 534-6888 Fa 305534-0053
Standard Parking tJ f Miami 3each -RFP No11-0708
xrt14ry C I r r 4 F L E A R 1 T E P
948 LrxWn llx
-gl
ER PIlcu
oli rebnary1
2007 Tu Whosu ittrisY
kernSvbjc ctStandard Parking
Corporation Standard Farkintt is thecuarent Parking operrztox the City of Clearwater and has
beenBrace xtpber
2003 Asourpxing operator 5ruxtsmi Parking ireaponxiblefurthe mnnaxcmaot osrn
erai of rnrrca hicr opcxatedbeach-front parking tots AS part of tbec zeespmsibiltties thty are
aceorrutablo forsafety set-unry and Ctab111tyof all rrvcrlGCCecerVai lu alzMor
they e-suretrur fzlititamgroptrlY staffCd
Clearwater beach extrrelyhorsyandhigh dunndaraa capCCiatiy duristq the
weakrnds tfrtmrncr spring btci3cholidays anal other special wants ecause of tYehiP
profale nttttre of this area it its imperative that our pn8operator be stasrttve to the
needs o ourvisitors busines-mssar dresidents and acts as an agent of he City of Clearwater
Standard
psrdng smas tBanentstaff is very familrar with rnurticipai oytxatious as it relates
to our cashier ogcrr tiuWo lm bfoundtheir kDOwledge ogmrureipal oixtof
raJ ue The otig na13-yearcozftinctR as renewedfor anadditional 2 years on Oesober 12006
if you
have any queatioms please feelfree 00 Contact me 51ttc raly
TraceyBntelr
Yarkiug MaraL
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Meridian 4renue Sure l06 19ianti 6eaclr 33139 Phone 305 534-6888 Fitc 305534-0053 25
li Standard Parking
Ftg1
City of Miami Beach -RFP No l1-0708
FHi O -h insdi11L1 1
Nl CITY OFQR
ANDOSutjwt Standard Parkingcorpc
ratiOn1 0lom itroctycc
nccrnStflllarrlPrking iIl errrrMlrrkingntw rator for the City of Urlfutdo whichmrty
ea cnuparkit-g fucilitieatCity Nell ourarena and Citnv Liowl vcnus
S-nndsniT xrkingis managed by a team ofhighly kil rtiPsrkintryfnvimalcwltudeep
baekgrourxl in municira ptc kingThou kxwlcdandcxpcrti4t inail fac etePmuni
ilralbarking ttasYtiravaluable asset to the City of prlando Thry ur terstandUcvcnwitive
environment expectations and apeeiaJ rue cryof city vcrnmcnt an3 know the imni
rtaneaof cawtonlcr scrvict to oar citiTens vixitc nandunsote-Because their kn
wlcdgcand cxpcriisr tttcy are often wllecl ulwn firnukinYadvix relating totscuking
enfon ementmeter oparnt3ona ttckct proecasirtg andevery othar aspect rfmnnicipttl
Irarking Ihisteamisveryl rnaetivcand rccpnnsive 4c
ssr of lhC-ir -exlnsiililitythryxrryu-cinsnWhle invssfelyrs4trtty sndaeceuntuhility
ofaArcvcnuts rcucivcfi rind terensure uur f ac iliicsruelrrrx rly alalYCfiuiihtrained
employx5ThG City nt
tlrl u-dn iK apmgreasivemunicipalitythat att acts numerous busincasos andvisitors to ourJr
wntctwn area Be caueofthchighprtiilenu-s ut r-f-urCityitixim x rAtive that our
parkingoperatorisscnsitivir to tlnc x ds azsd v sio-toftlx City tadscncs as our ambassadass We
arej leaced to hr
ve such acapallc cemrnrUcd and pf fess-wialwnpagyS Our patkitloperatortfyouhave any qucsti
mrl
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P 53W cnrrxBivnO1t11tNDO
Ftuxtn 32601-2403 P11DN14074G2133 PAC407-246 2887hegs-lMnw
eitvafoelandontlyrisfng 1674 M1eridian41enue Smilel06M1ianriBeach
33L39 Phone305 534-6888Fa r305 534-00536
iiStandard Parking Wiry of Miami Beach -RFN No l1-0708
Methodology and Approach
Our goal is to continue to provide the services that facilitate afirst-classparking operation at all City
of Miami Beach facilities Collaborating with the Parking Department Standard Parking has promoted
a partnership approach in providing the staftng of cashiers attendants and shitt supervisors
for the City of Miami Beach Over
the last nine 9years of providing our services to the City of Miami Beach Standard Parking
has gained a complete understanding of the operations We fully understand thescope of this
project and the importance to have adequate staffing during the high demand peak periods during
season and during large event staffing for the Boat Show Auto Show etc while also maintaining
the highest quality individuals during off season Standard Parking has demonstrated
its ability to meet these requirements and currently employs over 200 highly experienced
and trained existing staff dedicated tothe City of Miami Beach Labor Contract In addition
toour current City of Miami Beach Staff Standard Parking has the resources of trained and
experienced managers supervisors and cashiers attendantscurrently working within our parking
operations throughout the Miami Region to assist if necessary Our Staffing Strategies are
multi-faceted andfocus on lhiring quality individuals 2 training these individuals to become parking
professionals and 3 retaining our experience parking staff Hiring Quality
lndividuals Hiring quality
individuals is acommitment that must be maintained year round Itis our policy that even
when we have adequate staffing levels Standard Parking always looks for quality individuals to
add to our team Over the past nine years alternative methods networking employee referrals
job fairs etc of recruiting have been very successful In addition Standard Parking targets
local newspapers Re-occurring advertisement inThe New Times year round This method increases
the opportunity tofind new employees with the skills and the attitude that City ofMiami
Beach expects from our staff talso provides Standard Parking the opportunity to increase its on
call staff during main events The Auto Show Art Basel week and the Boat Show Standard Parking
also
partners with the Hispanic Community Center an organization that provides staff upon
our request This partnership promotes community interaction while allowing Standard Parking the
opportunity to hire quality local individuals Getting the applicants
to walk through the door is only the first phase of the hiring process we then have regimented
procedures to process the applicant prior to the job offer Applications Applications for
employment
are filled out daily at the parking office located inside the 17 xstreet garageor at
Standard Parking office located at 1674 Meridian Ave Suite 106 Miami Beach The Facility Manager reviews
alt applications in order to find those applicants that meet the qualifications necessary to
become part of the on call staff Interviews 1674 M1terrdian
4
ienue Suite 106M1linmi Bench 33139 Phouc 305 534-688N u r 305534-10537
Standard Parking it of Miami Beach -RF P No11-0708
Applicants pre-selectedare called for an interview atthe location The Facility Manager conducts the
interview searching for those that are considered skilled enough or have the attitude and customer
service knowledge that an account as such requires from the staff Once the interview is
over the facility manager filters the applications based on applicant sbackgroundand orattitude
Evaluation
Pre-selected
applicantsare called for asecond interview in order to be told of their job description as
well as our needs and goals The applicants are screened and then scheduled for training Phase
Two -Training is where they receive information regarding basic procedures customer satisfaction
expectations and internal needs Training Training
of
new Standard Parking frontline employees-cashiers attendants andsupervisor-begins on the
day of hire with an orientation session that in addition to formally introducing the company to the
employee sets out the specific technical and customer service training programs the employee will
be required to attend Orientation is promptly followed by technical skills training which provides
employees with the mentored on-the job learning experienceneeded to begin contributing tofacility
performance right from the start Within the first three
months of employment comes the enhancement of customer service skills through our targeted Three
Keys to Customer Satisfaction training program Our reputation for outstanding customer service has
been built on these formal training sessions that emphasize facility and employee appearance
constructive customer relations and positive resolution of customer inquiries and concerns
Key 1-First Impressions Facility
and EmployeeAppearance Employees learn the importance-both for themselves
and the facility-ofmaintaining awell-groomed appearance As thecompany sclassroom
trainers point out in justten seconds atypical customer forms eleven distinct impressions
about Standard Parking and the service to be received
Key 2-Successful Customer Interactions Nary a minute
goes bywithout cashiers attendants and supervisors interacting in some way
with customers To ensure these interactions always proceed smoothly company trainers
emphasize the importance of looking good warmly greeting customers communicating
in a polite and professional manner and saying good-bye with a
sincere thank you Key 3-Effectively ResolvingCustomer Issues Some customers want e
information somewant solutions and some just want an
ear to bend Training helps frontline employees to identify the type of issue and the
appropriate approach to take for prompt and effective resolution To reward positive customer service
and operations standards Standard Parking
follows up its training with Strive for Excellence acompilation of more than
40 distinct employee motivation h74 Meridian 4renne Suile Ill6 fl4urnii Burch 33139 Phune 305
534-6888 Fu r305 534-0053 ix
e Standard Parking ry of Miami Beach -RFN No11-0708
and rewards initiatives that reinforce the skills learned during the training process Some of these
reward and recognition programs
-Frontline Jeopardy is amonth-long game led by facility supervisors to encourage
employee knowledge of operational and customer service policies and details
Employees who answer 12 questions correctly in a given month receive a prize such as a
gift certificate
-Awesome Attendance rewards team efforts at being on the job every day for a
month Winning teams receive pizza parties and certiticates of
achievement -Beat the Clock helps reduce tardiness by rewarding employees who show up
early for work
each day -Looking Good gives every employee properly in full uniform for a week
a playing card At the end of the month the employee with the best poker hand wins
a gift certificate although everyone
gets a prize -A isforAccuracy recognizes cashiers who complete
accuratedaily revenue reports -IveGot the Drive showcases shuttle bus drivers and
valet attendants who provide top-notch customer
service and meet performance goals Employees are also required toattend formalrefresher training sessions
to brush-up on their customer service skills These sessions cover topics such as
customer relations creating first
impressions and organizing workstations Standard Parking requires its employees to have refresher training courses over
the term of their employment with the company These classroom based
interactive training sessions are conducted a few times during the year Samples of
these training programs are -Dollarsand Sense is aclassroom-based session that
discusses several types oftransactions
and their associated procedures -Making a Positive First Impression discusses
forming impressions and
appropriate and inappropriate nonverbal communications -Organizing Your Workstation focuses on
creating and
maintaining a neat and presentable workstation -Properly Greeting Customers focuses on
positive ways togreet and thank customers Calming Upset Customers focuses
on maintaining aprofessional attitude
when faced with a difficult customer situation As the current provider of parking professionals for
the City of Miami Beach Standard Parking currently employees over 200 trained cashiers
attendants and supervisors It should be noted that since Standard Parking currently employees
afully trained staff no additional city resources or expenditures will be needed at the
inception ofthis contract Standard Parking is however committed to training new employees
During the hiring process the employee is explained the duties of the job with
emphasis placed on customer service behavior positive response to irate citizens
appearance handling cash security accountability and cleanliness Because our management team has extensive
backgrounds working with the City of Miami Beach employees are instructed that they notonlyrepresentthecompanybutmoreimportanttheyrepresenttheCityanditscitizensForthat
very reason our employees who have a complete understanding of all facets of the
operations general and
position specificmust meetourhigh expectations1674 Aeridian Arenue Suile106 iunibeach 33139Phunc 30S534-6888Fr3l5534-0053y
iStandard Parking Ciro of Miami Beach -RF P No11-0708
Basic Operating Procedures
In 2007 Standard Parking completely revamped our City of Miami Beach Operations Manual
This continually evolving document provides all levels of our staff with clear and direct
procedures so that they can provide the service we demand
Traflic and Sellers
RULES TO REMEMBER
Failure to comply any of these rules may lead to TEKMINATION
1 No smoking
2 No Cell Phones or any other electronic devices
3 No books newspaper or magazines
4 No food or drinks in the booths
5 You MUST keep your booth locked at all times
6 Full Uniform
a NAMETAG provided by our office
b WHITE POLO SHIRT shirt must by tucked in
c BLACK OR NAVY BLUE SLACKS no jeans tight pants caprices or jogging
wear
d BLACK SHOES OR SNICKERS no sandals or high heel
7 No Gratuities or TIPS
8 Leaning down or sitting down
9 You must fill out the vehicle inventory before you start selling if apply ask your
supervisor
a Mark and time your last entry
b A copy must be returned to your supervisor within one hour after opening sales
10 Write the tag on both parts of the tickets
11 You may not leave your post until properly relieved
12 Breaks are of 12 an hour only
13 Request money pick ups 1099 when you reach the amount of 25000
14 All money collected from tickets sales are to be kept in the apron provided for that
purpose DO NOT KEEP IT IN YOUR POCKETS OR PERSONAL BELONGINGS
15 Over selling of available spaces
16 No visitors
17 No loitering during working hours
18 You are responsible to be 15 minutes before your scheduled time to work
19 You are responsible to clock in and out
Breaks are after having worked over 6 hours and for a period of time of 30 minutes You
must wait for a break relieves to arrive before leaving your post If you need to take a
restroom break or a regular break for the shift inform your supervisor and wait for their
instructions or the relief for your post in order for you to take the break You have to be
posted on your position
Be prompt and pay close attention to your schedule A good tip is taking a note of the
days the date and the time for your schedule and keeps this guidelines with you ALL
times while at work
1 h74 Neridian Ane-rueSuite 06 9liruui 3euch 33139 Phoire 305 534-b888 Fax305 534-0053 30
Standard Parking its of Miami Beach -RFP No l1-0718
When at work stay on your post at ALL times and follow the instructions from your
supervisor or the City Supervisor
Note If you do not understand any of die above rules or procedures you are
responsible of asking your immediate supervisor before your start working
CITY OF MIAMI BEACH BASIC RADIO CODES
BASIC RADIOS CODES
QSL Do ou receive me ok QTH Give me our location QSY Chan e channels
QTR The time QSK Go ahead transmit QRR Call for assistance
QRU Nothing here for you QRM Repeat 1 have
interference
555 We copy you clear
QSM Re eat our messa e QRX Stand B
1099 Mone Pick-uItems Change O1 Call our office 02
Call 07 Cancel -Disre and l l Bathroom Break
12 z Hour break
Make sure you speak in ENGLISH when using the radio and use the appropriate radio code when
transmitting and receiving a transmission
Make sure that your transmission is related and only regards to the operations if issue like the
listed below arises use the phone to explain the issue
If and attendant need to leave or have a medical emer enc or his schedule is over
Codes Instructions
When you start a transmission
You must identify your location and who you are trying to reach The headquarters
location code is 2G
Example
You start giving your location code
o 19X to the 2G
o you will hear a QSK as an answer
o then you will continue your transmission
o Make it clear and brief
The receiver will answer whatever request you have and finish the transmission by
saying QSL
When receiving a transmission
When headquarters 2G is trying to reach your will hear the location trying to reach first
or the code identifying a specific supervisor Followed are the City of Miami Beach
specific supervisorscodes
1674 19eritiun 4enue Suite l06 Atirrnii Benrh 33139 Phone 305 534-6888t-i r3tI5534-0053 31
Standard Parking City of Miami Beach -RFP No11-0708
MPORTANTMakesure do not interru t trnnsmrssinn
Code Official Name Code Official Name
Mr Chuck Adams Mr Alfredo Mendez450CityofMiamiBeach434CityofMiamiBeach
Off Street Assistant Parking Director Operations Supervisor
Mr Miguel Beingolea Mr Angel Rivera
466 City of Miami Beach 438 City of Miami Beach
Operations Manager Operations Supervisor
Mr Jose Laboy Miss Diley Fuentes
436 City of Miami Beach 408 City of Miami Beach
Operations Supervisor Operations Supervisor
Mr Bill Kross Mr Alex Diaz4CityofMiamiBeach460CityofMiami Beach
Operations Supervisor Operations Supervisor
Martin Narvaez
Project Manager
Office 305 673-7387reux
Alfonso Assistant
Manaaer GS
2 Gara a1J in aa aycvc i Lt uaraye Hg1301CollinsAve1100WashintonG4l Anchor Garage G1 I 1 hGarage 64017Streetphone305673-Ave g
1557 Washington Ave 210 7 Street Phone305673-7387 7381Phone 305 532-0636 phone 305695-7381 Phone 305 532-7340Eduardo Carranza INormaBlasi
Adriana Brij Marcelo Bustos Orlando Temistocle Lead Supervisor Lead Supervisor Lead
Supervisor Lead Supervisor Lead SuoeNisor Danny Giraldo Maria Velazquez Mantra
Martinez Juan Arcena Mi uel Rodri uez SUpeNISOf SUpeNISOr SUpeNISOf SUpeNISOf SUpeNISOr
-----------------------Jose Collado --------y----------Norbe
Garcia --------------P -----Mirlande Carice-----------------------Westin Liman -----------------------Sherrard Burts
SUpeNISOf SUpeNISOf SUpeNISOf SUpeNISOf SUpeNISOf
Frederick Summer Carlos Brito Guillermo Taylor William Chagas Brian Castro
SUpeNISOf SUpeNISOf SUpeNISOf SUpeNISOf SUpeNISOr
Fermin Guarionex
SUpeNISOf
Ramon Carrasquillo
UpeNISOr
1674 A4eridian 4entreSuite l06 ti9innil3ench33139 Phone 3lS534-h88NFa r305534-1 05332
C Standard Parking qty of Miami Beach -RFP No11-0708
LOCATIONS ADDRESSES SPACING AND DISTRIBUTION
The City of Miami Beach has several facilities that remain open 24 hours 7 days a week some
others that close at a certain time and others are seasonal locations Each location has a different
rate structure below 1 will list all locations manned by Standard Parking and its rates
At most garages are available monthly access cardholder upon availability at a rate of 7000
TAX 7490 These access cards may be requested at 309 23rd Street Miami Beach FL 33139
Anchor garage is the only facility that provides their access cards
FAPDEQUIPED
G1 1G Garage
Address Located on 7th street between Collins and Washington Avenue
Capacity 646 spaces
Distribution 1 exit and 2 entrances Middle lane switch able to exit or entrance
Rates 100 per hour 1400 max for 24 hour Mon thru Sun
Fri -Sat -Sun 900pm until 500am Flat fee 1000
Lost ticket 1400
Monthlys 7000 Tax 7490
G2 2A Garage
Address 512 12x Street Between Drexel and Washington
Capacity 127 spaces
Distribution 1 Exit and 1 entrance
Rate 100per hour 800max for 24 hours
Fri 0900 pm until Mon 500am Flat Rate 1000
Lost Ticket 800
Monthlys 7000 Tax 7490
G3 17A Garage
Address 13th Street between Ocean Drive and Collins Avenue
Capacity 264 spaces
Distribution 1 exit and I entrance
Rates 100per hour 800max for 24 hours
Fri -Sat -Sun 0900 pm until 0500 am Flat fee 1000
Lost ticket 800
Monthlys 7000 Tax 7490
G4 The Anchor Shops Garage
Address 16x Street between Collins and Washington
Capacity 800 spaces
Distribution 2 exits and 2 entrances 2 mid lanes switch able to exit or entrance
Rates Up to 1 hour 100
Up to 2 hours 200
Up to 3 hours 600
Up to 6 hours 1000
Up to 24 hours 1600
Fri -Sat -Sun 0900 am until 0500 am Flat fee 1000
1674 M1eridran 4reiure Suile 06 AianiBeach 33139 Phone 305 534-6888Fu r305534-0053 33
Standard Parking City of Miami Beach -RF N No11-0708
After 0500 am maximum rate applies
Early Birds Special
Enter 0600 am to 1000 am out by 0700 pm 800
Only Monday thru Friday
GS 2G Garage
Address Located on 17th street between Meridian and Pennsylvania Avenue
Capacity 1400 spaces
Distribution 4 exits 5 entrances and 5 levels
Rates 100per hour 800max for 24 hours
800pre-sellevent fee Lost
ticket 8 00Monthly
s70 00Tax 74 90G6
8A Garage Address
Located on Sheridan Avenue and 41st street Capacity
620 spaces Distribution
2 exits 2 entrances Rates
1 00per hour 8 00max for 24 hours Lost
ticket 8 00City
of Miami
Beach CH
0401
of
Miami Beach Decals City
Hall Valid
at GS
-P28 -P32
P292G-SAE-P-LOT-SCElectronicAccessCards
Valid at8A
-2G
-ANCHOR -17A -2A
-
1GG6-GS-G4-G3-G2-G1-P28NOVOCTrsooazoos
C tyof
Miamr Beach
Cityof Miami Beam 0001 0004 DEC c w
uwm a
on
emi City WidePermitsValid
at
2G-SAE-P-Lot GS -
P28 -
P32-MeterMaterMeter
1674 M1 cridiun 4 e
u
eSite06AiaiiiiBeach33139rPlu rrc305534-6888 Fr 305534-0053 3
li Standard Parking ity of Miami Beach -RFP No11-0708
Art Deco Permits
0211
L
Valid at
17A 17X
G3P16
Lot Specific
Valid at
Permit valid at designated open
parking lots
G Permits
Valid at
All Garages and Open Lots
OTHER NON PAYING CUSTOMERS
Handicap Permits
o These permits at allow to park legally at all locations at no charge
City Marked Vehicles
o These vehicles are allowed to be parked or enter any location at all times
o These vehicles must show the City of Miami Beach logo on the side
o Or City Tag Yellow
Fire Rescue Government and Police Life Guards vehicles are allowed to enter or park
at any time
PAYING CUSTOMERS AT OPEN LOTS
Metered Master Meter Lots
o Any customer that wants to park for a short period of time advice them to feed
the meter or pay at the master meter
Park and display
o Place the ticket on the dashboard facing up
o Parking enforcement will be issuing citations to any vehicle without a valid ticket
for that day or with an expired meter
o We will charge a special event rate fee valid until 0600 am next day marked on
the ticket
Over Sellin Available S aces
o You are responsible for overselling the lot
1674 eridiu Avenue Suite 106 M19innri Bearh 33139 Phone 30S 534-688NFu v3 IS534-0053 3S
Standard Parking ty of Miami Beach -RFN No11-0708
o Traffic attendants must keep accurate counts of the available spaces
PAYING CUSTOMERS AT PARKING GARAGES
Park and display
o Place the ticket on the dashboard facing up
o Parking enforcement will be issuing citations to any vehicle without a valid ticket
for that day or with an expired meter
o We will charge a special event rate fee valid 24 hours from the time and date
stamped on the white ticket issued by the ticket spitter
CASH HANDLING PROCEDURES
Be extremely careful when counting and transporting money
Make sure you separate starting bank money that needs to be returned to your
supervisor at the end of your shift
At the time your supervisor collects the money make sure of
a You count the money in the presence of the supervisor
b You have the bag filled at the time ofcollection
c Supervisor MUST count the money in front of you
d Supervisor MUST BAG and SEAL the money in front of you
e You and your Supervisor MUST SIGN the detachable slip
f The slip MUST be returned to you
g You must keep the signed portions as this is YOUR ONLY proof that the
money was collected from you
h You MUST return the signed portionswith your paper work at the end of your
shift
SELLERS INSTRUCTIONS WITH MERCHANT VALIDATORS
You are responsible for the equipment from the time that we hand it to you until the time
that you surrender it back to us when closing your paper work before finishing your
shift upon surrender it to the supervisor you must write the number from the counter on
your paperwork for record keeping and money process
The Merchant Validator
will be handed to you
prior start selling It is
your responsibility to
verify the starting
number and match it
with the control form
Before you handed out
the ticket to the
customer look for the
perforations on the
ticket and inspect the
back of the ticket for the
Merchant Number
imprinted on red
1674 flerirlim Aveirue Suic 106 AlrnniBeach 33139 Phune 305 534-6888Fnr 3l15 534-OOS i3G
Standard Parking City of Miami Beach -RF P No11-0708
Once you received the
money and handed the
change to the customer
insert the ticket into the
Merchant validator as
indicated on the picture
Push the ticket all the
way inside until the
handle stop
Once the ticket reached
the end push the lever
all the way down to
validate the ticket A
proper validated ticket
needs to have the
perforations
SELLERS INSTRUCTIONS WITH BOOKS
-0n
If the customer paid the
parking fee the ticket
Must have the
perforations and the
validator imprinted on
red ink
If customer choose not
to pay up front and
decide to pay by the
hour you MUST write
an X on it
If customer show a
handicap or have one
hanging write an H on
it
TWO PART TICKET BOOKS -You will be given ticket books containing 50 tickets
in which you will only sell the bottom portion of it the upper portions are to be returned
to us by the end of shift You will also receive a ticket log form with the ticket books
numbers listed
TICKET BOOKS ACCEPTANCE -When you receive these books you must check
these against what is listed on the ticket log form Then make sure that the total number
ofbooks and the sequence of numbers per book match the log Any differences should
be reported immediately to your supervisor or City Supervisor
TICKET BOOKS LOGGING -When you start selling When you are done with a book
you will fill the starting ticket ending ticket total tickets sold and total amount on the
appropriate boxes for that book Partially sold books should be reported on the log form
the same way as explained above but the ending ticket box must retlect the last ending
ticket number sold and as well as the money reported for that book
Ih74 Aeridinn 9renue Snih IOh 11inriBench 33139 Plmne 305 534-1888Fu v305 534-0053 37
Standard Parking it tf Miami Beach -RFP No11-0708
TICKET BOOKS TRANSFER -There will be many instances in which you will
transfer books to another seller To do so you will give all complete books to the seller
relieving you keep the bottom part pink of the log form If a second transfer is required
then you keep the yellow portion of the form Make sure that all information has
been entered before returning to the office You must follow the ticket books
acceptance instructions when doing books transfer Do not transfer partially sold
books
ZERO TOLERANCE -You are responsible for these books Each ticket shows how
much you should charge for it If you come with a ticket or book missing you are liable
for each ticket books value Meaning if you have 1000 complete ticket missing you
owe the city the value of the ticket 1000 and 1000 for the upper part a total of
2000 Now ifyou misplace a complete book you will be liable for 100000
SELLERS DO NOT ACCEPT CHECKS OR CREDIT CARDS
CONTROL FORM FOR TICKET BOOKS TICKET BOOKS
Below you can see the tickets books listed on the control form under the BOOK NO column that
also shows the beginning and ending ticket
Complete books
m -m -wm
4-w6 90 6516 90-601 690
551-i Yu ab
ss oo rrlwOCf i I JCT LI
auOAY
OCT IT6 90 6516 90-601 690-551
n1nY ct
5500 5500
QNp
P
-OCTTlIJAiGG
Crnseocr aaVyy p 1
1 m -
m m-6 908019 0-751690-701
6Mpbmw
aarrz
T4W11SIMkrroc rrMrci
n 690 801690 751 690-101
5500 SSYO 5500
roci rrrmcra xcep
r
6 90851
6 90851
5500anrlrsa o
srtrwar1
Listed books
NwMi HMINO
fNIM TA
PiNINNA fLlJIN 10 1I Af11
aoln
II
eJ
6 ya 6
d
iv
J cnl
1
--Ih741eridian4lenue Suite 106A1iun iBearh 33139 Phone 305534-6888 Fn 3115 534-105338
Standard Parking ity of Miami Beach -RFP No11-0708
The following section shows the tickets book used by Mr Isaiah Villanueva note that the books
were shared by two employees that one of the books was partially sold and that one was returned
unused
A
r
Returned Books
6 88-701688-751 688 651 5500
5500 -S5 OOdOm
n eam -e m
ss
u r6
88-901 688-851 6 88-80155 00 5500
5500 ocd ocTOeocTOnzce
ir owe -a
i688-9385500
OCTOB Completedform
fItl
Uf
IU II
Uf 1 11 1111A1fOPF
kTIO IOT -zILVFl
1YL
IIV OFM FFIUcJ MFtl N FROM
IA 010
OPl
IM OIIOM I kfI MILII f 1tl
n
f11IN
1vIrPZ
1 NSxBSI Ibti
rL C-iJCi1 Fl c
r2L ice -0 JG I -350 CYeL A v
b-i6 4s s I v 1
JI I 1t
-A vCrPLu 60V1 5b 3C S-
--11
i
11firE1 s j i
li 6i
rS -iti-P 1
51 111YIUC
YC2G1iU 61L l-YI E
dh
4 -v il o
to
-o-1 hulS 9l n
i --UG i1
n nllk nka-
Ikeri AOrt -
-Vn n
Urnka TOT In fIn-ATTENTION YOU MUST Remember to enter all the information before
you transfer ticket books
and
when you
finish your shift PARKING ATTENDANT SHIFT REPORT Instructions Part AoList the ticket books sold
on section A observe that those used on the example were used sequentially
thus possible
to list all of them inone line Part
B o
To be use for CASHIERS ONLY not seller Part C oList the total
of tickets sold according to the value of each ticket On thesample below you
will see 287 tickets sold at 5 00 dollars eachwitha
grand total on the right column of 1 435
00 Write the total at the bottom ofthe section 174R9eridianArenue Suite Illh A9iuntiBeach33139hone30S534-888Fax305534-UOSi39
Standard Parking City of Miami Beach -RFP No 11-0708
L
1
U
Q
Part D
o Write Date Location print Full Name and sign
Y Li MiAMi 3EACH
---
PARKNG0E-ARTlAENT -----
PARK NGATTENDANT
SN
FTREPOR
DATE LOCH
ION
i-
-
ATTENDANTNAME ---4 -
1ISHIFT HRS
r
51 PER JOR
NAMc
I -
SUPERVISOR
SiGNAT
URE
r --I
TOTAL CASH
DROP l o a rt
-t
-
r--
-
--
-
r E v
----
l ---
---zc t --we
r
-
h f ti --------F-a----e--------
1---
i 5r i SnOp I soo---sa
oc
J
--j --TOTALCASH DEPOSITS4 C jy-5i ---A SALES SX RO55-tJETi3tPx47vC2OuSjSHORTT-asik2nd5480SC03454c---Dv16741leridrunAienueSile061innriBeach3339Yhnne305534-6888Fur305534-0I530
Standard Parking City of Miami Beach -RFN No l1-0708
TRAFFIC INSTRUCTIONS
Traffic Vest
o You must have your vest on at all times
o You must have your nametag on the vest at all times
o You must wear your traffic vest on top of your clothing
Traffic Control Guidelines
o High volumes of vehicle traffic inside the garages and outside on the street
required of trafic personnel to control the flow and access to the facilities during
peak hours and special events Traffic guards are responsible ofthe following
Close Cone access to the facility when directed by Standard Parking
Supervisor or City Supervisors when the garage has reach capacity when
working at open lot you are responsible to open or close access to
vehicles according to availability
Screen Allow access to vehicles that carry monthly prepaid electronic
cards at Garages only
Open access to the facility when directed when directed by Standard
Parking Supervisor or City Supervisor at garages only
Direct traffic flow to available entry lane in order to better use resources
outside facility
Direct traffic flow to available exit lanes in order to better use resources
inside facility
o Stay by the entrance
o Allow only one vehicle to approach the ticket machines at Garage only
o Screen Access Cards Holders when the garage close
o Screen Access Card Holders City of Miami Beach marked vehicles Police and
Emergency Vehicles
o Assist customers with directions
o Once the lot close re-directvehicles tothe nearest available facility as directed by your
supervisor o
Collect and store cones after re-opening streetMain Objective
of Traffic Control and Direction o To
increase traffic flow oTo
increase safety for Garage Lot Users oProvide
better customer service oMaximize
Control Access IN and OUT of Garage and Lots Safety Precautions
you should follow when directing traffic o ALWAYS
think safety first o NEVER
step back without looking first to see if it is clear o NEVER
turn onmoving traffic o NEVER
permit vehicles or pedestrians to start from a stopped positions until traffic is
stopped How to
GET and KEEP driver and pedestrian s ATTENTIONo Use
clear and sharp hand and arm signals 1174 M1
eidian4renueSeim 106 M1linnu Bcaclr 33139 Pl uite 305534-6888 Far 3115534-0053 -1I
Standard Parking City of Miami Bach -RF N No l1-0708
o Attempt to gain eye contact
o Be visible
o Be professional
RULES OF CONDUCT
It is essential to our success that all employees reflect the highest possible standards in the
performance of their responsibilities In so doing you bring credit to yourself as well as to the
Company In turn it is the Companysintent and desire to provide good jobs with a fair days
pay for a fair days work to maintain safe and proper working conditions to treat all employees
fairly without discrimination or favoritism and to keep employees informed concerning what is
expected of them
Your conduct reflecting the guidelines outlined below is the most visible and important measure
that the public has in evaluating our performance Your attention to each point is therefore
extremely important Violations of these guidelines may result in disciplinary action up to and
including discharge
This list is not all-inclusiveSince itis impossible to list guidelines to cover every situation the absence
ofan illustration from this list will not be the basis for avoiding disciplinary action when the
Company believes such action is warranted I
Courteous conduct is essential a
Under no circumstances are you permitted to disrespect customer co-workers orsuperior b
Regardless
of the circumstances any lack of courtesy on your part may result in dismissal 2
Customer
or Employee expect and deserve to be treated with respect at all times a If
you do not have a correct answer call the office or asupervisor do not argue the customerbIf
customer don thavemoney to pay call for assistant do not argue the customer c If
the customer rise the voice do not argue the customer 3 Unsatisfactory
work 4Failure
to follow revenue procedures 5Not
following cash handling procedures 6 Misplacing
of revenue bag 7Being
short over duringyour shift or at closing 8 Refusal
to obey a reasonable direct order 9Abandon
work station or work area without supervisory approval 10 You
are not allowed to use cell phones while you are working 11
You are not allowed to bereading magazines or books while you are working 12 FailuretofollowCityofMiamiBeachproceduresaAccept
gratifies or tips in order to grand access to afacility of prohibited bNoissuingtickettoeachvehiclecNo
written the information on each ticket d Charging
customer not issuing tickets e Overselling
parking spaces fYou
fail to request authorization tomanually open a facility gate 1474 1l9eridiun
Arc nue Suile 1l6 M1linrni Be rlr 33139Phune 305 534-6888 Frrr 305534-0053 42
Standard Parking City of Miami Beach -RFP No I1-0708
13 IIonesty-Voidingand Errors in Collections 14
Being late to work 15
Not shown No call 16
Loafing failing to attend towork or other abuse oftime 17
Action on the part of any individual or group ofemployee to disrupt or intimidate fellow employees
18
Interfere with normal and efficient operations or restricting hindering 19
Limiting production output or services 20
Being under the influence ofintoxicating beverage or narcotics while on duty 21
Changing schedules without manager sapproval22
Drink or using narcotics while on duty 23
Possessions ofalcohol or illegal drugs on your person inbooths at work station 24
You are not allowed tohave food or beverages over the counter 25
Insubordination including arefusal toobey a reasonable direct order 26
Swearing toa Supervisor or Manager 27
Leaving work station or work area without supervisory approval 28
Sexual or other harassment offellow employees management or customers and orviolations
ofthe Company sNon-Harassment Policy29Sleeping
on duty 30 Smoking
is prohibited in all the company s officesgarages offices and cashier booths 31 Visitors
friends or relatives of employees are not permitted to loiter in our facility during working hours
32 You
may not allow strangers tohang around 33 You
should not visit other employees who are working and should leave the premises when you
shift ends ACKNOWLEDGEMENT OF
RECEIPT OF TRAFFIC CONTROLLER AND SELLER GUIDELINES This
basic
guideline contains 43 pages including following subjects COMPANY INTRODUCTION
AND WELCOME LETTER RULES TO
REMEMBER CITY OF
MIAMI BEACH BASIC RADIO CODES BASIC RADIOS
CODES USE OF
THE RADIO CITY OF
MIAMI BEACH PARKING SUPERVISOR OFFICIAL NAMES
AND CODE NAMES STANDARD PARKING
ORGANIZATION CHART MANAGEMENT TITLES
ANDLOCATIONS GARAGE CODE
NAMES AND PHONE NUMBERS CITY DECALS
AND PARKING PERMITS INSTRUCTIONS OTHER NON
PAYING CUSTOMERS SELLERS INSTRUCTION
WITH MERCHANT VALIDATORS AND MANUAL BOOKS CONTROL
FORM
FOR TICKET BOOKS TICKET BOOKS PARKING ATTENDANT
SHIFT REPORT TRAFFICS INSTRUCTIONS
1674 Meridian
4 ienueSuie106M1 rnnii 13earlr33139 xP rove illS534-6888 Fu 3l15534-1053 -13
Standard Parking itv of Miami Beach -RFP No11-0708
RULES OF CONDUCT
ACKNOWLEDGEMENT OF RECEIPT
I acknowledge having received a copy of the CompanysEmployee Traffic Controller and Seller
Guideline for the City of Miami Beach Parking Facilities including the entire subject listed above
----------Employee Signature Print Full Name Date Phone
Number Cashier
Operations RULES TO REMEMBER Failure to comply any of these rules may lead
to
TERMINATION INo
smoking 1 No Cell Phones or any other electronic
devices 2 No books newspaper or
magazines 3 No food or drinks in the
booths 4You MUST keep your booth locked at all
times 5 Full
Uniform aNAMETAG provided by our
office bWHITE POLO SHIRT shirt must by tucked
in cBLACK OR NAVY BLUE SLACKS no jeans tight pants caprices or
jogging
wear dBLACK SHOES OR SNICKERS no sandals or high
heel 6 NoGratuities or
TIPS 7 Leaning down or sitting
down 8 You must fill out the vehicle inventory before you start selling if apply usk
your
supervisor aMark and time your last
entry b A copy must bereturned to your supervisor within one hour after opening
sales 9Write the tag on both parts of the
tickets I0 You may not leave your post until properly
relieved 1 1Breaks are of1 2 an hour
only 12 Request money pickup s 1099 when you reach the amount of250
00 13 All money collected from tickets sales are to be kept in the apron provided for
that purpose DO NOT KEEP IT IN YOUR POCKETS OR PERSONALBELONGINGS14Oversellingofavailable
spaces 15 No
visitors 16 No loitering during working
hours 17 You are responsible to be 15 minutes before your scheduled time to
work 18 You are responsible toclock in and
out Breaks are after having worked over 6hours and for a period of time of 30 minutes
You must wait for abreak relieves to arrive before leaving your post If you need to take
a restroom break or a regular break for the shift inform your supervisor and wait for
their instructions or the relief for your post in order for you to take the break You have to
be 1674 A9eridirrn4enue Suite 106Lian it3earh33 39 rPhone 305534-bb88 Far3l5534-OU53d
Standard Parking iry of Miami Beach -RFP No11-0708
posted on your position
Be prompt and pay close attention to your schedule A good tip is take a note of the days the
date and the time for your schedule and keep this guidelines with you ALL times while at
work
When at work stay on your post at ALL times and follow the instructions from your
supervisor or the City Supervisor
Note If you do not understand any of the above rules or procedures you are
responsible of asking your immediate supervisor before your start working
GETTING READY FOR WORK
Items that you will need before you get to the cashiers booth
Pen black or blue
Bank or starting cash
o Will be provided by the Standard Parking Supervisor on duty
o Count the money in front of the supervisor
o Ones the bank is assigned to your name you will be held responsible and
accountable to returned in full by the end of your shift
One or two rolls of paper for the Receipt Printer
Paper clips
Stapler machine optional we do not provide this item
Tape Clear optional we do not provide this item
Deposit or money bags solid grey
Paper works or forms bags clear
Manual tickets 5
Monthly cards receipts only the last 5 days ofthe month
Handicap Forms blue
Manuel Ticket Forms green
No Charge Log Form dark yellow
30 Minutes of Less Form 1
Manuel Credit Cards Receipts
Attendant Shift Report
Check List Report
All un-usedmaterials MUST be return to the office All
forms and materials MUST be placed back on its designated area Improper
use or waste of materials will be subject to disciplinary actions TRANSACTION
PROCEDURES 1
Cash or Normal Transaction transaction that will follow the standard procedure a
Insert ticket in the validator b
Collect money c
Punch in amount collected follow with d
Press CASH 1674
Merirlinn 4renue Suite 106 fltiami Beach 33139 Phone 30 5534-6888 rFr305534-0053 5
Standard Parking itv of Miami Beach -RFP No11-0708
2 Lost Tickets
a Call the office on the intercom and request an inventory search
b Request a driverslicense
c Request proof of ownership If the vehicle registration matches with the drivers
information then fill a lost ticket report
d If the information doesntmatch call your supervisor
e Same Day Ticket
i Fill completely a Lost Ticket Report
ii Punch in before actual time showing on the screen verify amount is correct
iii Press TIMEYES
iv Collect cash
v Press CASH
vi Insert ticket in the Receipt Printer
vii Attach Lost Ticket Form with the WHITE ticket
f Second or more days
i Fill completely a Lost Ticket Report
ii Punch in DATENO one time per each day or each 800dollars to be charge
iii Collect money
iv Press CASH
v Punch in amount collected follow with
3 Unreadable Ticket
a Punch in correct time and date shown on the ticket
b Insert ticket on the Receipt Print
c Press TIMEYES
d Collect cash
e Punch in DATENO If necessary
f Punch in amount collected follow with
g Press CASH
h Fill Green Form or Manual Ticket Log
4 Flat Rate Ticket same day
a Collect 2 ticket from the customer white ticket and FLAT RATE ticket
b Press F2
c Insert ticket in to the validator
d Press T balance on the screen must be cero
e Press CASH Attach FLAT RATE TICKET with WHITE tickets
5 Fla t Rate Ticket second day
a Collect 2 ticket from the customer white ticket and FLAT RATE ticketbPunchinsametimeshownontheticketThescreenmustshown24hours after the time
imprinted on the ticket
c Press DATENO one time
d Collect money
e Punch in amount collected follow with
f Insert white ticket into the Printer Receipt
g Press CASH
h Attach booth ticket white on top and account this ticket for the value that you charge6CreditCardPayment
a Insert ticket in the validator
1474 Meridian 4enueSmile 1l6 Linru Bench 33139 Phune 305 534-6888Fn r308534-1 053-t6
Standard Parking City of Miami Beach -RF N No11-0708
b Insert credit card into the validator PROCESSING Will show on screen
c Receipt will come out have it signed and attach it with the WHTEticket
d Press CASH Open and close the money box
e Press RECEIPT and give it to the customer with credit card
7 Validator not taking credit cards
a Insert ticket in the validator
b Press ALTERNATE PAYMENT
c Press 2 for VISA 3 for MATER CARD and 4for AMERICAN EXPRESS
d Punch in credit card number
e Press TIMEYES
f Punch in expiration
g Press TIMEYES
h Receipt will came out have it signed and attach it with the WHITE ticket
i Press CASH Open and close the money box
j Press RECEIPT and give it to the customer with credit card
8 Credit Card System Down
a Insert ticket in the validator
b Imprint credit card information in the BOUCHER must show numbers and expiration
clearly must be imprinted above the X SIGN HERE
c You must ask for picture ID with the credit card
d Hand writes credit card information above imprinted credit card information name as
shown on the card complete card number and expiration
e Fill as follow
f Description write PARKING FEE
g Amount write Dollars amount shown on power pad screen
h Total write Dollars amount shown on power pad screen
i Sign manual Boucher signed by customer keep original and have over the copy to the
customer
j Press X
k Press CASH
1 Attach Boucher and white ticket
9 Ml or City Wide Police Department Fire Department Gs Permit City of Miami
Beach Employees and Parking Enforcement Except City Hall Employees
a Customer must fill yellow form or NO CHARGE LOG
b Customer must sign and write decal number on ticket
c Press M1City Wide
d Press TIMEYES
e Press CASH
f Insert ticket in the Receipt Printer
10 M2 or Municipal Access card not working
a Call office with the access card number
b If OK till yellow form NO CHARGE FORM
c Sign ticket
d Write access card number on ticket
e Insert ticket on the Receipt Printer
f Press M2
g Press TIMEYES
h Press CASH
1674 Neridinn 4revue Suite 106 irnti Beach 33139 r Phone all S 534-6888Fu r305i34-0053-7
Standard Parking tv of Miami Beach -RFP No l1-0708
1 1 M3 or City Hall
a Customer must fill yellow form or NO CHARGE LOG
b Customer must sign and write decal number on ticket
c Press M3 City Hall
d Press TIMEYES
e Press CASH
f Insert ticket in the Receipt Printer
12 DisabledHandicapped
a Customer hand over signed ticket with the handicapped permit driver license or
registration Write down the expiration date and decal number and phone on ticket
b Fill out handicapped form
c Insert ticket in the validator
d Press H for handicapped
e Press CASH
13 Security Officers Ticket must have STANDARD PARKING stamp be signed by
Standard Parking Supervisor or City or Miami Beach Supervisor
a Security officer must hand over ticket signed by Standard Parking or City of Miami
Beach Supervisor
b Fill NO CHARGE LOG yellow form
c Insert ticket in the validator
d Press S
e Press CASH
l4 City Employee without ticket
a Use manual ticket
b Employee must sign ticket and decal
c Employee must fill NON CHARGE LOG yellow form
d Press M1 or M3
e Press TIMEYES
f Press CASH
15 Labor Employees ticket must be validated
a Insert ticket in the validator
b Press G D J K or Q
c Press TIMEYES
d Press CASH
16 Valet Parking GS2G Delano Hotel
a Use manual ticket
b Employee must sign ticket
c Fill lost ticket form
d Press F2
e Press V Validations for valets at GS2G only
f Press CASH
g Insert ticket in the Receipt Printer
17 Valet Parking GS2G National HoteP
a Use manual ticket
b Employee must sign ticket
c Fill lost ticket form
d Press F2
e Press W Validations for valets at GS2G only
1674 1eridinT4renue Suite 106 -inmi Benc 33139 Pkunc30 55i4-6888 irx 305 534-0I538
Standard Parking -itti of Miami Beach -RFP No 11-0708
Press CASH
g Insert ticket in the Receipt Printer
18 Sellers at GS2G Merchant Validator
a Insert ticket in the validator
b Press B C E L O or P
c Press CASH
19 Sellers at GS2G Merchant Validator Manual or Unreadable
a Insert time and date imprinted on ticket
b Insert ticket in the printer
c Press letter designated according the number imprinted in the back of the ticket
d Press B C E L O or P
e Press CASH
20 Standard Parking Employee at SGGS2G P28SA E and G11G Ticket must have
STANDARD PARKING stamp be signed by Standard Parking Supervisor or City
or Miami Beach Supervisor
a Employee must fill NO CHARGE LOG FORM yellow
b Employee must sign ticket
c Insert ticket in the validator
d Press A
e Press TIMEYES
2I Standard Parking Employee at 17A 2A
a Employee must fill NO CHARGE LOG FORM yellow
b Employee must sign ticket
c Insert ticket in the validator
d Press E
e Press CASH
22 Art Deco Permits ONLY AT 13 STREET GARAGE
a Insert ticket in the validator
b Customer must sign ticket
c Customer must fill NO CHARGE LOG FORM yellow
d Press A
e Press CASH
23 APS Over Limit During Flat Rate Hours Only ONLY AT 13TH 12TH STREET
GARAGE
a Insert ticket in the validator
b Collect money from customer
c Punch amount collected
d Press CASH
24 Wolfsonian only at 12 Street Garage
a Insert ticket in validator
b Enter discount amount
c Press W
d Press CASH
25 FIU only at 12 Street Garage
a Insert ticket in validator
b Press F
c Press CASH
26 Police Department only at 12 Street Garage
1674 19eridiun Avenue Suite 106 9lianri Kenrh 33139 r Phone 305 534-688F rr305534-0053 -l9
lStandard Parking it of Miami Beach -RF P No11-0708
a Emergency
b Insert ticket in validator
c Press P
d Press CASH
e Inform your supervisor immediately
t Non Emergency
g Fill NO CHARGE LOG FORM yellow
h Insert ticket in validator
i Press P
j Press CASH
VALIDATIONS
M Validations
o all transactions in which you will use the Ml M2 M3 or M4 keys
o Use the RECEIPT PRINTER for these transactions
M1 City Wide M3 City Hall
o Customer must sign the ticket
o Customer must write the decal number on it
o Customer must fill the Decal log Form completely
o Make sure it has been filled out properly LEGIBLE
M2 Municipal Access card Holder
o Call the office on the intercom
o Request an inventory search
o Use 4 last digits on the Access Card
o If paid use a red ticket and validate using the M2 key
o If Access Card was shut off and driver claims to have no ticket Contact CMB
super visor to check Scan computer to verify allow exit via payment or non
payment
M4 Standard Parking at G68A garage only
o Ticket must be signed and stamped with Standards Stamp
o Employee must fill out the Decal log Form
o Make sure the form has been filled out properly LEGIBLE
LABOR Convention Center and Jackie Gleason workers
o Customer must present ticket validated small perforations
HANDICAP Handicaps do not pay for parking at any CMB parking location
o Customer must show a valid Handicap permit
o The Permit needs to match the registration and picture Id
o They must sign the spitter ticket
o Make sure that all the necessary information has been filled out LEGIBLE
o You must write the decal number and expiration date on the ticket
FILLMORE Theater of Performing Arts
o Customer must present Yellow or Blue Manually sold ticket
o Ifthe customer wants Yellow Ticket as a receipt
o Issue a printed receipt from the computer
ART DECO only at 13 Street Garage
o Customer must fill NO CHARGE LOG yellow
o Must sign and write decal on ticket
1674 Meridian Arcnue Suie 106 1ianiBeuclr 33139 Phone 305 534-688NF cr305534-0053 SO
Standard Parking tv of Miami Beach -RF P No11-0708
o Press A
APS Over Limit during Flat Rate ONLY only 13th 12th Street Garage Only
o During Flat Rate Hours you must process this transaction at the Power Pad
o Press Letter D only one time
Wolfsonian only at 12th Street Garage
o 200validation max discount 600
Parking Attendant Shift Report Sample
-
rr To becompletetl by the
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Standard Parking Cit of Miami Qeach -RFP No 11-0708
CITY 6F MIAMI BEACH
MANUALTICKET LOG
arerdane ALErtA villarcEwcioPrint stlbertA viLtavicEwcio
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00 Handicaps Forms 1674 tileridian 4 venue Suite 106 Minnri Beach 33139Phone 305 534-688N Fri r305534-0053Z
Standard Parking City of Miami Beach -RFP No 11-0708
CRVOFMIAMIBEACH Caldumtr h-622-b56-3-64HANDICAPVERIFIGATIONFORM
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Standard Parking pry of Miami Beach -RFP No11-0708
No Charge Log Form
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Lost Ticket Report Form
A
CIY OF MIAMI BEACH
LOST TICKET REPOR
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Yleridiun 4renue Snipe 106 Alinnii Bench 33139 Phune 305 534-6888 Fur305534-0053 55
Standard Parking City of Miami Beach -RFP No11-0708
30 Minutes or Less Tag Log Form
City of Miami Beach Parking Facilities
30 Minutes or Less Tag Log
Date z5 4ug Tim uoo4N1 Loc ze can
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Standard Parking City of Miami Beach -RF P No l1-0708
Manual Credit Card Procedures
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Standard Parking ih of Miami Beach -RF P No 11-0708
Attention Cashiers
Merchant Validations at G52G
1 Make sure that the ticket is validated look for the
imprinted number on red and the perforations
marks
2 Identify the number on the ticket by the merchant
validator
3 Press the designate account letter key to validate
the ticket example for number 12 you press B
Perforations Marks
Each ticket must have the perforations
0 o mark on the upper portion If the ticket
0 o doesnthave the perforations call your
supervisors
18
Merchant Validations
Number
Each machine will imprint a
unique number 18 below
the perforations marks
14 E
15 L
16 0
18 C
1674 M1leridian 4ienueSenile 1 Ih hianu 6eacr33139 Phone 30S 534-6888Fn -30S 534-1053
Standard Parking ir of Miami Beach -RFN No 11-0708
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Standard Parking
New Valet Parking Validations
City of Miami Beach -RF P No l1-0708
Delano Hotel
Letter V
National Hotel
-Letter
W
7 1 h74M1err liun Avenue Sure l0lianri Beach 33139 Phone 305534-6888 firs 30S 5 34-005360
Standard Parking it f Miami Beach -RFN No 11-0708
RULES OF CONDUCT
It is essential to our success that all employees reflect the highest possible standards in the
performance of their responsibilities In so doing you bring credit to yourself as well as to the
Company In turn it is the Companysintent and desire to provide good jobs with a fair days
pay for a fair days work to maintain safe and proper working conditions to treat all employees
fairly without discrimination or favoritism and to keep employees informed concerning what is
expected of them
Your conduct reflecting the guidelines outlined below is the most visible and important measure
that the public has in evaluating our performance Your attention to each point is therefore
extremely important Violations of these guidelines may result in disciplinary action up to and
including discharge
This list is not all-inclusiveSince it is impossible to list guidelines to cover every situation the absence
ofan illustration from this list will not be the basis for avoiding disciplinary action when the
Company believes such action is warranted 1
Courteous conduct is essential a
Under no circumstances are you permitted to disrespect customer co-workers orsuperior b
Regardless
of the circumstances any lack of courtesy on your part may result in dismissal 2
Customer
or Employee expect and deserve to be treated with respect at all times a If
you do not have a correct answer call the office or asupervisor do not argue the customerbIf
customer don thavemoney to pay call for assistant do not argue the customer c If
the customer rise the voice do not argue the customer 3 Unsatisfactory
work 4Failure
to follow revenue procedures 5Not
following cash handling procedures 6Misplacing
of revenue bag 7Being
short over duringyour shift or at closing 8 Refusal
to obey a reasonable direct order 9Abandon
work station or work area without supervisory approval 10 You
are not allowed to use cell phones while you are working 11
You are not allowed to be reading magazines or books while you are working 12 FailuretofollowCityofMiamiBeachproceduresaAccept
gratifies or tips in order to grand access to afacility of prohibited bNoissuingtickettoeachvehiclecNo
written the information on each ticket dCharging
customer not issuing tickets e Overselling
parking spaces fYou
fail to request authorization tomanually open a facility gate 13 Honesty-VoidingandErrorsinCollections14Beinglate
to work 15 Not shown
No call 16 Loafing failing
to attend to work or other abuse of time 674 1lerrdian avenue
Siii e106 IL9inntiBeach 33139 Ylroi te305 534-6888Iii r 305534-0053 61
Standard Parking it of Miami Beach -RFP No11-0708
17 Action on the part of any individual or group of employee to disrupt or intimidate fellow
employees
18 Interfere with normal and efficient operations or restricting hindering
19 Limiting production output or services
20 Being under the influence of intoxicating beverage or narcotics while on duty
21 Changing schedules without managersapproval
22 Drink or using narcotics while on duty
23 Possessions of alcohol or illegal drugs on your person in booths at work station
24 You are not allowed to have food or beverages over the counter
25 Insubordination including a refusal to obey a reasonable direct order
26 Swearing to a Supervisor or Manager
27 Leaving work station or work area without supervisory approval
28 Sexual or other harassment of fellow employees management or customers andor
violations of the CompanysNon-HarassmentPolicy 29
Sleeping on duty 30
Smoking is prohibited in all the company sofficesgarages offices and cashier booths 31
Visitors friends or relatives ofemployees are not permitted to loiter in our facility during working
hours 32
You may not allow strangers tohang around 33
You should not visit other employees who are working and should leave the premises whenyoushiftendsACKNOWLEDGEMENT
OF RECEIPT OFCASHIER GUIDELINE This
basic guideline contains 34pages including following subjects COMPANY
INTRODUCTION ANDWELCOME LETTER RULES
TO REMEMBER CITY
OF MIAMI BEACH BASIC RADIO CODES BASIC
RADIOS CODES USE
OF THE RADIO CITY
OF MIAMI BEACH PARKING SUPERVISOR OFFICIAL
NAMES AND CODE NAMES STANDARD
PARKING ORGANIZATION CHART MANAGEMENT
TITLES AND LOCATIONS GARAGE
CODE NAMES AND PHONE NUMBERS CITY
DECALS AND PARKING PERMITS INSTRUCTIONS OTHER
NON PAYING CUSTOMERS GETTING
READY TRANSACT
ONSPROCEDURESFORMS
SAMPLES PARKING
ATTENDANT SHIFT REPORT CREDIT
CARD MANUAL PROCEDURES CHECK
PROCEDURES PRE-SELLING
EVENTSOR PRE-PAY TICKETS LABORCONTRACTOR OR
NON CHARGE ONLY DISCOUNT VALIDATIONS ONLY
1474 M1eridian
4 ienereSuieIOhRinni Bene3339 Phone 30534-4888 Frcr 305 534-0053 62
Standard Parking t of Miami Beach -RFP No l1-07U8
INVALID VALIDATONS
VALET PARKING VALIDATIONS
NEW VALET PARKING VALIDATIONS
RULES OF CONDUCT
ACKNOWLEDGEMENT OF RECEIPT
acknowledge having received a copy of the Companys Cashier Guideline for the City of Miami
Beach Parking Facilities including the entire subject listed above
Employee Signature Print Full Name Date Phone Number
Supervisors
CITY OF MIAMI BEACH EXPECTATIONS
We work closely supervised at all locations by the City of Miami Beach Off-StreetParking SupervisorsnordertodoagoodjobthefirstthingweneedtoknowiswhattheCityofMiamiBeach
expects from us on adaily basis City
sExpectations Training
To insure that every attendant is trained and perform as expected Uniforms
Proper working attire and full uniform o
NAMETAG provided by our office o
WHITE POLO SHIRT shirt must by tucked in o
BLACK OR NAVY BLUE SLACKS no jeans tight pants caprices or jogging wearo
BLACK SHOES OR SNICKERS nosandals or high heel Communication
Proper use of the English language while using two way radios provided
by the City of Miami Beach Continuous transfer ofinformation between on Duty
City of Miami Beach and Standard Parking Supervisors Staffing
Maintain adequate staffing levels as requested by the City of Miami Beach during
normal operations and events Knowledge
Fully understanding and application of all in place procedures and positions availableunderyourcommando
Cashier o
Seller o
Traffic Controller Reporting
Accurately report all transactions performed by Cashier and Sellers using the tools
provided by the City of Miami Beach such as the cashier report Security
Provide adequate supervision to ensure that all revenue collected is deposited inadesignatedsafeboxfollowingeveryprocedureinplaceEquipment
Responsible for all items provided by the City of Miami Beach excluding normalwearandtearCustomer
Service To provide every customer with apleasant parking experience from entering
to exiting any City of Miami Beach parking facility managed by Standard 1674
M1leridiun Arenue Suite 106 inmi Beach i3139 Phone 30 5534-6888 Fay-305J X34-UOS3 63
ilStandard Parking ir of Miami Beach -RF P No11-0708
Parking
Supervision Appropriately enforce all of the above describe points to every attendant
working at a City of Miami Beach parking facility
Operational Directions City of Miami Beach supervisors are to lead Standard
Supervisors to do certain tasks as demanded by specific situations that requires special
attention
PHYSICAL AUDIT
v
----The first thing you need to do prior to performing a physical audit is Iwhen to do it and 2 whatyouwillbelookingforThebesttimetoauditanattendantisatpeakhoursByperforminganauditatthis
time the attendant has very little time to even out the revenues from any overage Any difference implies that
a breach ofprocedure has taken
place NOTIFY MANAGEMENT IMMEDIATELY AND REQUEST REMOVAL OF THIS
INDIVIDUAL UNTIL FURTHER
INVESTIGATION FOLLOW THE LIST BELOW TOAPPROPRIATELY AUDIT AN
ATTENDANT Note Always request the presence of aCMB supervisor Define the peak hours at the location you
want to
audit You will need a pen and a paper torecord your
findings Money bag to secure the
cash Collect all the cash leaving the bank issued for change with the
attendant Secure all the used
books You will need them tomatch the
cash Perform thecalculations accordingly and write down your
findings Remember big differences must be addressed
immediately Attendant must beremoved as soon as
possible If everything is okay proceed to audit the garage or
lot The used books will be your start point As you should know the attendant has to
write the tag on both sections of the ticket the bottom and upper parts and has to place
each ticket sold on the dashboard facing
up Go floor by floor and match the information on the used books against that on the
tickets inside the vehicles and the actual vehicle
tag If you find a discrepancy feel the vehicle hood for temperature depending on
the temperature you can make an educated guess as to per what time the vehicle enter
the lot or garage and thus pointing to one
attendant Ifthese procedurescan tdeterminedthen further investigate the
discrepancy Investigation
hints Determine who is responsible for that
ticket Check the book logs write down your
findings Ifthe vehicle is cold try to stay around tointerview the
customer Ask the customer the time of
entry Ask the customer to give the name of the attendant orit s
description If you cannot stay give the attendant the vehicle information and instructhim her to
call you upon the exit of thisvehicle or
vehicles 674 A9eridiun Arenuc Suite 106 11inn1i Kencltii139 rPhone 305534-6888 Fur305 534-00536
Standard Parking qty of Miami Beach -RFP No11-0708
Summoned right away if you are called ask the customer the ticket and keep it to support
your findings
If the investigation successfully directs you to an attendant report it immediately
Have this attendant replaced by another and send himher to the office
Gather all your findings and write a report describing the incident
Submit it to management
DECISION MAKING FLOW CHART
All transactions must be performed the same way at all locations Below all transactions will be
explained and given examples it is very important that once learned this procedure it be
communicate to cashiers and sellers Not all transaction apply to every location there are some
limitation or restrictions There are fewer manually transaction done but most are done where
revenue equipment is in place
The chain of command is also extremely important in the decision making process Standard
Parking handles all off-streetparking transactions performed by cashiers and sellers An organizational
chart along with aformula will help you understand thedecision making process DECISION
MAKING FLOW CHART APPROVAL
CMB SUPERVISOR STANDARD
PARKING PROJECT
MANAGER ASSISTANT
MANAGER STANDARD
PARKING 5
LEAD SUPERVISORS 29
SUPERVISORS CASHIERS
SELLERS TRAFFICS 1674
ti1eridian4renue Senile 106 rAlinmiBcaclr 3i139Yltone 3115 534-6888 xFu r 3US 534-OI15365
Standard Parking it of Miami Beach -RFN No11-0708
SUPERVISORSRESPONSIBILITIES AND DAILY TASK
Your main responsibility is the supervision of the cashiers and traffic working during your shift
You are responsible for the personnel on your shift
Supervisor must be ready at all times to be able to open a register
It is responsibility and accountability to be able to perform at all times as a cashier seller
or traffic if need it
You are responsible of authorizing personnel under your supervision to go on breaks
All locations are subject to sudden changes of activity
You MUST be ready to take necessary actions
Accountability
Lead supervisor will be directly responsible for their staff levels of performance and will
be held accountable for not taking action against employees failing to adhere to City of
Miami Beach Supervisors or Standard Parking Supervisor Procedures
Shift supervisor will be held accountable when employees are found in violations of City
of Miami Beach Supervisors or Standard Parking Supervisor Procedures
Auditors will be held responsible for reporting to Facility Manager on daily basis missingticketincompletereportsmissingmoneybagsandanyotherimportantissue
All employees need to follow City of Miami Beach Standard Parking Policies and
Procedures
Under no circumstances Standard Parking attendants supervisor will overruled any
Rules Regulation or Procedure from the City or Standard Parking
Note The following are things that you should look for and check during your shift
Cashiers
Make sure the cashiers are following the proper procedures when processing transactions
They should advise you when they have cash drop 1099 This is important so that theydonthavethatmuchmoneywiththeintheregister
They should have all the necessary supplies for their shift
Reports should be turned in filled out properly with no mistakes All forms should be
filled out correctly with all information that is required Everything should be legible
Traffic Controller
All traffic attendants need to wear the safety vest provided NO EXCEPTIONS
Traffic personnel need to use clear hand signals to direct the vehicles so there is no confusion that
may cause an accident
They should not be sitting down or leaning against the wall or other objects
Their job is to control the traffic enteringexiting the facility
When the garage is full they need to direct the customers to other lots and garages
674 tieridian 4enueSuite lOh hlianti Bench 33139 Y Phone 305 534-6X88Fi r305534-1 05366
Standard Parking City of Miami Beach -RFP No11-0708
Access Control Equipment
Ticket Spitter
Check the amount of tickets left and make sure there is a second box in the spare tray
Check the discarded ticket box silver box above tickets and empty it if needed
Check to see if the spitter needs to be cleaned and that tickets are being printed properly
Gates
Check that the gates are the proper length
The foam protector should be installed as to prevent damage should the gate hit a vehicle
The screws holding the gate in place should be tight This causes the gate to snap off if a
vehicle breaks it You might also be able to reuse the same gate if its long enough
Open the box and VISUALLY check the belt is in good condition NEVER TOUCH
THE BELT WHEN THE POWER IS ON
Revenue Equipment
Power Pads
Verify the date and time on the screens
Check the keyboard for keys that may be loose or need replacing
Check to see if anybody has written on the power pad
Printers
Make sure that printers have paper rolls and that the ink ribbon is good
Validator covers should be closed and locked Cashiers should not have access to the validators
Booths
Check the glass panels for cracks
Make sure the lights are working properly
Have they been cleaned
Is there any major that needs to be reported
Facility
At least once during your shift walk the facility including stairwells Look for anything that
needs to be repairedreplaced and make a note about it so it can be brought to the citys attention
Examples
3rd floor 2 lights burned out
South 4h floor stairwell lights burned out
Graffiti on 6 floor elevator doors
Also check for safety issues that need to be addressed
Examples
Fire extinguisher missing on 5 floor se corner
Oilgas spilled on 2d floor
Pipe broken on 4 floor and hanging in the path of traffic
Broken glass on level 6
1674 M19eridian Aienue Suite 106 IL9ianiBeach 33139 Phuue 305 534-6888Fr r305534-ll15367
Standard Parking it of Miami Beach -RF P No11-0708
Spaces Available
From the computer the supervisor must to check the available parking space
Keep updated traffic personnel or security posted at front of the facility
Communication
Project Manager will organize monthly mandatory meeting with each of the Facilities Lead
Supervisors Supervisors
Every Facility Supervisor will report any discomfort complaint need request and
recommendations to the Manager to help them to improve their locations
Communication is essential to bi0directional with Supervisor personnel and Management to
establish and improve areas that need improvement overtime upcoming events or projects etc
The previous were just samples of what to look for on your shift Feel free to add anything
that you consider important Use your judgment in the order that you choose to check the
facility
GENERAL CASH HANDLING
Be extremely careful when counting and transporting money
Use the solid bags provided to make money drops
Make sure that you count and seal the money bag in front of the attendant
Review all the information shown on the bag clear hand writing must be required
Top Part -Detachable Slip
Date
Attendant First Last Name
Amount to drop
Your signature or initial
o Bottom Part-Bag information for Anchor Garage see Remark
To Sun Trust Bank
From Attendant Fist Last Name
Location 2G -SA East -SA
West -etcDate04-02-07 -0402
07 Signature Attendants
Signature Amount deposited Dollars and cent
deposited Your signature or
initial Ifmoney was picked up at the booth or selling post make sure that you sign and give
the detachable slip that comes along with the bag to the
attendant At the office Verification Control Sheet On the deposit log form for that
location o
Date o
Time oAttendant First and Last
Name o Bag
Number oAmount being
dropped o Verify By Full mane of the
Supervisor oInitials of the supervisor making the
drop Make sure you write all the information on each line even if the same attendant
is repeated several
times 1674licridiun4 enue Suile 106 M1linnii Benrh 33139 Phuncill S534-6888 Fa 305 534-OI153hx
Standard Parking ity of Miami Beach -RFP No11-0708
If the drop is done at the 1 T street garage 2G or 7 Street Garage 1 G
o Make sure you give the bag to the security supervisor posted 24hrs at this
location
o Security will log the bag individually and collection the same information that
you log at the Verification Control Sheet
o Then you must sign by the entry
o Then give it back to you so you may drop it in the safe
Be extremely careful these steps need to be followed to avoid any discrepancies
Make sure the bag actually falls inside the safe
BRINKS DAILY MONEY PICK UP
Every day a Brinks Armor vehicle will come to the designated location to pick up the
revenues generated the day before
We have this service performed at the 2G 1 G 17A and the 2A garages
As soon as Brinks get to the office Security personnel posted at the 2G garage office will
secure the doors and the windows locking them up and covering the windows that offer a
view to obstruct any visibility while the pick up is happening
Security officer will restrict access to authorized personnel only
Any personnel from Standard Parking or non authorized will have to leave the oftce
until completion of the pick-upOpening
the safe needs two keys to open one is brought by the Brinks Officer and the other
one by the on Duty City of Miami Beach Supervisor All
the individual deposits are removed from the safe then separated by location and cross
matched against the location deposit log form This
is done location by location once they finish separating bags per locations all individual
deposits for that location will be placed inside the bigger deposit bag accompanied bythebankdepositlistandwemovetothenextlocationuntilweclearalldepositsThe
T street 1 G 13 street garage 17A and 12 hStreet garage 2A will perform all security
steps described above in order to secure their locations while Brinks officers are performing
the pick up IMPORTANT
A
SUCCESSFUL PICK-UP ISTHE RESULT OF GOOD CASH HANDLING AND REPORTING
PROCEDURES EVERY SHIFT SUPERVISOR IS IN CHARGE OF
THIS SUCCESS ONE SUPERVISOR FAILING TO CONSISTENTLY FOLLOW
THE CASH HANDLING PROCEDURES POSITIONS THE
TEAM IN HARMS WAY DAILY REVENUE
BANK DEPOSIT IF YOU
WORK THE MIDNIGHT SHIFT YOU ARE IN CHARGE OF REVIEWING ALL DEPOSITS PERFORMED
DURING THAT DAY AND FILLING OUT ALL THE NECESSARY FORMS
67411e
idinn ArenueSuite 106 19ina i Beuc33139 Phone3115 534-6888 x Fcr30 5534-0053 69
Standard Parking City of Miami Beach -RFP No11-0708
b rnoRa
a
Make sure that all deposits are logged at the location where they were generated on the Deposit
1 Log Form each location must have an individual Deposit Log Form
Double check all deposits to avoid double entries
Fill out the by location deposit bag bigger than your regular money drop bag
Fill out the Bank Deposit List Form
Put all the above documents together by location and have it ready for the morning shift
A Brink bullet proof truck will stop at the garage every morning to pick up all revenues generated
the day before
CITY OF MIAMI BEACH You must be sure that each drop
DEPOSIT BAG you register on this page belong to
Verrfy that each drop is not duplicated VERIFICATION CONTROL SHEET the location assigned on the top
Location Name 1 StrGCtCigrA Location Number 2C1
Verified y
Date Time Attendant Full Name Bag No Amount Print Name Initial
4-DCO22 34Cctrw ew4lfovso564 500 00Mar wNRWaCZ MN 4-DCC
2240 CAVwtwftl -FDvso565SDD DD MAVtiwNAYVAEZMN 4-Dec 2
45L rRnodDSMCr 4-DLC 3 15
kAVi rtAPD61 tDla5500 00MGtwuLl crawadDS MfjEach line must be
filled completely Hand writing must be
clear TOTAL CASH DROPS g
TOTAL CREDIT CARDS s
TOTA GROSS TAXABLE s
TOTAL NET ACCT
3SALES TAX ACCT 3
OVER SHORT circle to
indicate ACCT 480 8000 344598 TOTAL SMARTCARDSNOT
TAXABLE TOTAL MERCHANT VALIDATIONS NOT
TAXABLE TheSupervisor collecting the
bags must write down the date and time the collection took place City of Miami Beach Employees will not accept
the bags If date time and supervisor s signature are leftblankDate Time CMB Supervisor
Name Print
Auditor Name Print CMB Supervisor Signature Auditor
Signature 1h74 tierrdian
4 ientreSurlc IOh LiiunuBeach 33139 x Phone 305 S i4-888 Fti05j34-11053 70
Standard Parking pity of Miami Beach -RFP No 11-0708
TRANSACTION DESCRIPTION
Double-checktheinformation filled by the attendant before submitting cashier sellerreport All cashier
sellerreports come with three copies a white a yellow and a pink one All arithmetic operations
have to be crossed check and the calculator tape attached tothe Cashiers Power Pad Report
Reports
Handling 17 Street Areas GS 2GP28 SAEast G6 8AP32 P-LOTGS2G
P28SA EastG6 8A P32P-LOT Cashierswhite
andyellow copy Handicap Form if
used Decal Log Form
-Used for validations See VALIDATIONS Manual Ticket Log
Form Ifused Supervisor s Check
Listwhite copy Power Pad Paper
Tape Rubber Bands Paper
Clips Pen
Report Bag
or
Clear Bag At the 2G
we have a designated safe for these reports make sure that the attendant drops it in
the appropriate place At the IG
17A AND 2A reports are kept in the office safe until the next day when they are picked
up and delivered to the 2G to be audited The Supervisor s
Check Listand the Report pink copy along with the money drops slips go together
and once tinished are placed with deposit log form for the location it belongs Open Lots
and
Garages Event Pre-selling paper work requiredCashier swhite and
yellowcopy Book Log four copies
white yellow pink and dark yellow Every report must have
a copy of the book log attached The dark yellow copy
is the first one to be used and is given to a City Supervisor when we receive the
books Check the total amount
ofbooks and the serial numbers listed before acknowledging receipt by signing the
form Sold book stubs Complete
books must be
returned to a city supervisor Make sure the log
form is signed acknowledging the books returned Pink copy from the
books log form must have all information recorded This copy has to
be returned to the city Make sure that all
the information has been checked before you submit any paperwork Complete books will
be
returned tothe city or transferred to another attendant They will be returned
if the books date has expired or the rate has changed making these unusable otherwise they
will be transferred to the relieving attendant If books are returned make sure
that the book log form has been signed acknowledging receipt of these books
Vehicle Inventory Form this
for applies to same open lot only 1674 M1 e idian
4 venueSuiteIOh M19innii 3ench 33139 Plrone 305 534-6888 F 305 534-0053 71
Standard Palk-rlgr fMiami Beach -RFP No 11-0708TRANSACTION
PROCEDURES Cash
or Normal Transaction transaction that will follow the standard procedure o
Insert ticket in the validator o
Collect money o
Punch in amount collected follow with o
Press CASH Lost
Tickets o
Call the office on the intercom and request an inventory search o
Request a driver slicenseo
Request proof of ownership If the vehicle registration matches with the driver sinformation
then fill a lost ticket report o
If the information doesn tmatchcall your supervisor o
Same Day Ticket Fill
completely a Lost Ticket Report Punch
in 8 hours before actual time showing on the screen verify amount
is correct Press
TIME YESCollect
cash Punch
in amount collected follow with Press
CASH Insert
ticket in the Receipt Printer Attach
Lost Ticket Form with the WHITE ticket o
Second or more days Fill
completely a Lost Ticket Report Punch
in DATE NOone time per each day or each 8 00dollars tobe charge
Collect
money Punch
in amount collected follow with Press
CASH Unreadable
Ticket o
Punch in correct time and date shown on the ticket o
Insert ticket on the Receipt Print o
Press TIME YESand DATE NOifnecessary o
Collect cash o
Punch in amount collected follow with o
Press CASH o
Fill green form or manual ticket log FLAT
RATE same day o
Collect 2ticket from the customer white ticket and FLAT RATE ticket o
Press Fo
Insert ticket into the validator o
Press Tbalance onthe screen must be cero o
Press CASH Attach YELLOW with WHITE ticket FLAT
RATE second day o
Collect 2ticket from the customer white ticket and FLAT RATE ticket o
Punch in same time shown on the ticket The screen must shown 24 hours after the
time imprinted on the ticket 1674
teridran4i earreSvile 106 Miami Benrh 33139 P gone30 S534-6888 Far305534-1105 372
Standard Parking h f Miami Beach -RFP No11-0708
o Press DATENO one time
o Collect money
o Punch in amount collected follow with
o Insert white ticket into the Printer Receipt
o Press CASH
o Attach booth ticket white on top and account this ticket for the value that you
charge
Credit Card Payment
o Insert ticket in the validator
o Insert credit card into the validator PROCESSING Will show on screen
o Receipt will come out have it signed and attach it with the WHITE ticket
o Press CASH openclose register
o Press RECEIPT and give it to the customer with credit card
Validator not taking credit cards
o Insert ticket in the validator
o Press ALTERNATE PAYMENT
o Press 2 for VISA 3 for MATER CARD and 4 for AMERICAN EXPRESS
o Punch in credit card number
o Press TIMEYES
o Punch in expiration
o Press TIMEYES
o Receipt will came out have it signed and attach it with the WHITE ticket
o Press CASH openclose register
o Press RECEIPT and give it to the customer with credit card
Credit Card System Down
o Insert ticket in the validator
o Imprint credit card information in the BOUCHER must show numbers and
expiration clearly must be imprinted above the X SIGN HERE
o You must ask for picture ID with the credit card
o Hand writes credit card information above imprinted credit card information
name as shown on the card complete card number and expiration
o Fill as follow
o Description write PARKING FEE
o Amount write Dollars amount shown on power pad screen
o Total write Dollars amount shown on power pad screen
o Sign manual Boucher signed by customer keep original and have over the copy
to the customer
o Press X
o Press CASH
o Attach Boucher and white ticket
Ml or City Wide Police Department Fire Department Gs Permit City of Miami
Beach Employees and Parking Enforcement Except City Hall Employees
o Customer must fill yellow form or NO CHARGE LOG
o Customer must sign and write decal number on ticket
o Press MlCity Wide
o Press TIMEYES
o Press CASH
o Insert ticket in the Receipt Printer
1674 119eridrnn 4 venue Sure 10fi -A9ianii bench 33139 rPhone 305534-6888 n 305 534-005373
Standard Parking Cite of Miami F3each -RFN No l1-0708
M2 or Municipal Access card not working
o Call office with the access card number
o IfOK fill yellow form NO CHARGE FORM
o Sign ticket
o Write access card number on ticket
o Insert ticket on the Receipt Printer
o Press M2
o Press TIMEYES
o Press CASH
M3 or City Hall
o Customer must fill yellow form or NO CHARGE LOG
o Customer must sign and write decal number on ticket
o Press M3 City Hall
o Press TIMEYES
o Press CASH
o Insert ticket in the Receipt Printer
DisabledHandicapped
o Customer hand over signed ticket with the handicapped permit driver license
or registration Write down the expiration date and decal number and phone on
ticket
o Fill out handicapped form
o Insert ticket in the validator
o Press H for handicapped
o Press CASH
Security Officers Ticket must have STANDARD PARKING stamp be signedbyStandardParkingSupervisororCityorMiamiBeachSupervisor
o Security officer must hand over ticket signed by Standard Parking or City of
Miami Beach Supervisor
o Fill NO CHARGE LOG yellow form
o Insert ticket in the validator
o Press S
o Press CASH
City Employee without ticket
o Use manual ticket
o Employee must sign ticket and decal number
o Employee must fill NON CHARGE LOG yellow form
o Press Ml or M3
o Press TIMEYES
o Press CASH
Labor Employees ticket must be validated
o Insert ticket in the validator
O PreSS ccG cc7 u7 or cc
o Press CAS 1HJ J
Valet Parking 2G
o Use manual ticket
o Employee must sign ticket
o Fill lost ticket form
o Press F2
1674 Aeridran Areaue Suite 106 flinniKenc 33139 Phone 3l5J534-6888Fu -305 534-00537
J
Standard Parking -ih of Miami Beach -RFNNo11-07
08 oPress VValidations for valets at 2G
only oPress
CASH oInsert ticket in the Receipt
Printer oStandard Parking Employee at 2G SA East SA West and 1G Ticket
must have STANDARD PARKING stamp be
signed o Employee must fill NO CHARGE LOG FORM
yellow o Employee must sign
ticket oInsert ticket in the
validator oPress
A oPress
CASH Standard Parking Employee at 17A
2A o Employee must fill NO CHARGE LOG FORM
yellow o Employee must sign
ticket oInsert ticket in the
validator oPress
E oPress
CASH Art Deco Permits ONLY AT 13STREET
GARAGE oInsert ticket in the
validator oCustomer must sign
ticket oCustomer must fill NO CHARGE LOG FORM
yellow oPress
A oPress
CASH APS Over Limit During Flat Rate Hours Only ONLY AT 13TH 12Th
STREET
GARAGE oInsert ticket in the
validator oCollect money from
customer oPunch amount
collected oPress
CASH Wolfsonian only at12 hStreet
Garage oInsert ticket in
validator oEnter discount
amount oPress
W o Press
CASH FIU only at 12 Street
Garage oInsert ticket in
validator oPress
F oPress
CASH Police Department only at 12r Street
Garage o
Emergency oInsert ticket in
validator oPress
P oPress
CASH oInform your supervisor
immediately o Non
Emergency o Fill NO CHARGE LOG FORM
yellow oInsert ticket in
validator oPress
P oPress
CASH 1674M1 eriilinn 4venne Suile 106 Minnri Beuch33 39 rPrune3l5534-6888 Fay-305 534-015375
Standard Parking ty of Miami Beach -RFP No11-0708
VALIDATIONS
M Validations
o all transactions in which you will use the MI M2 M3 or M4 keys
o Use the RECEIPT PRINTER for these transactions
Ml City Wide M3 City Hall
o Customer must sign the ticket
o Customer must write the decal number on it
o Customer must f711 the Decal log Form completely
o Make sure it has been filled out properly LEGIBLE
M2 Municipal Access card Holder
o Call the office on the intercom
o Request an inventory search
o Use 4 last digits on the Access Card
o If paid use a red ticket and validate using the M2 key
o fAccess Card is shut off and driver claims to have no ticket Contact CMB
supervisor to check Scan computer to verify allow exit via payment or non
payment
M4 Standard Parking
o Ticket must be signed and stamped with Standards Stamp
o Employee must fill out the Decal log Form
o Make sure the form has been filled out properly LEGIBLE
LABOR Convention Center and Jackie Gleason workers
o Customer must present ticket validated small perforations
HANDICAP Handicaps do not pay for parking at any CMB parking location
o Customer must show a valid Handicap permit
o The Permit needs to match the registration and picture Id
o They must sign the spitter ticket
o Make sure that all the necessary information has been filled out LEGIBLE
o You must write the decal number and expiration date on the ticket
FLAT RATE
o Customer must present Yellow or Blue Manually sold ticket
o If the customer wants Yellow Ticket as a receipt
o Issue a printed receipt from the computer
ART DECO only at 13h Street Garage
o Customer must fill NO CHARGE LOG yellow
o Must sign and write decal on ticket
o Press A
APS Over Limit during Flat Rate ONLY only 13 12 Street Garage Only
o During Flat Rate Hours you must process this transaction at the Power Pad
o Press Letter D only one time
Wolfsonian only at 12 Street Garage
o 200validation max discount 600
Merchant Validators
o At 2G Flat Rate Events
Merchant 12 Press B
Merchant 13 Press C
h74 M1eridran 4renuc Suite 106 Minna Beuch 33139 Phone 305 534-688NFar 305 534-0053 76
Standard Parking iry of Miami Beach -RF P No11-0708
Merchant 14 Press E
Merchant 15 Press L
Merchant 16 Press O
Merchant 17 Press C
o Dade County Federal Credit Union
The validation will deduct 100of the total ticket feel
Press Z
The amount of ticket transact under this account needs to be listed under
the exemption portion of the cashier tour report administration will use
these number to invoice Dade County Federal Credit Union
EVENTS PROCEDURES DESCRIPTION
An Event is an occurrence that is out of the ordinary and changes the environment
conditions n the parking business an event will be a convention show a theater
performance and bottom line anything that increases the flow of traffic on the streets and
parking demand at garages and open lots
At the City of Miami Beach the Convention Center The Jackie Gleason Theater The
Lincoln Theater as well of activities such as parties or the presentation of popular artists
on Lincoln Road and at Night Clubs generate the majority of events These could happenaloneortogetheratthesamedatesandtimesduringweekdaysorontheweekendWhen
and how many events are happening at the same time will determine how we operate and
staff garages and open lots in order to maximize revenue and offer better service to the
users
The Theater of Performing Arts PRE-SELLINGOR FLAT RATE Jackie Gleason Theater
and The Miami Beach Convention Center will host events more frequently than any
other source at the City They are located within the same block and when happening togetheraffectallthe17xstreetareaparkingfacilitiesG5P28P32SELLERS
TRAFFICS CONTROLLERS During
events the City of Miami Beach will request special event personnel to pre-sell andtohelpdirectthetrafficflowSellers
willbe posted at the entrance of parking lots and garages to pre-charge parking usersthis is
done to avoid traffic jams inside garages and open lots when parkers exit the facilities Traffic Controller
s
will beposted at the entrance inside or the exit of a facility At the entrance will help
the parkers enter the facility screen close or open and inform the users of any
other facilities available if the location is full Inside the facility will help direct the trafficflowasinstructedaccommodatevehiclesandpassinformationtousersAttheexit
the Traffic Controller will stop any user from entering illegally the facility PRE-SELLING EVENT A
PRE-SELLINGORFLAT
RATE eventusually takes place atnight and during the weekend and when happening alone
directly affects the P28 P32 lots the 2G garage 1674 L eridi n 4
iirueSuie106 MinmiBeach 33139Y Phone 305 534-688N Fa -3II5 534-0053 77
Standard Parking it of Miami Beach -RFP No11-0708
helps accommodate the overflow when this two facilities filled up The first lot to fill up
is the SAE which is the closest one to the Jackie Gleason Theater and then the SAW If
there is any overtow it will go into the 2G garage
Procedure
Instruct your Traffic personnel to screen the parkers Only users going to the Jackie
Gleason will be let park at the SAW and SAE any other vehicles can use the 2G garage
Get the SAW rear lock gate keys from a City Supervisor
Accommodate the cones at the SAW rear creating to ways close one of the ways when
the SAE reaches 90 220 cars capacity close one of the entrances and instruct the seller
to start selling SAW rear
Close the other entrance and have the other seller open the division you had created
earlier and start selling Have the SAE Traffic direct the traffic towards the SAW rear
gate
Close the SAW front entrance
Instruct the SAW Traffic Controller to send the parkers to the 2G garage
Depending on the traffic flow close the sellers half an hour after the scheduled show
opening time Keep the Traffic Controllers posted
Lift the exit gates at the SAE and SAW to help the traffic exit quickly
Provide the SAW cashier with enough red manual tickets before the gate is put down
General Location Remarks
GS2G Garage Swing Supervisor
FRIDAY
o On Friday afternoons at 0500 pm the Penrods Lot 1 street and Ocean Dr
must be opened On regular basis requires one seller and one trafficseller
attendant The supervisor must make sure both attendants have their bank to
make change books of tickets provided by city supervisor on duty and pensTheymustalsobringtothelotanicedwatercoolercupsumbrellaandthesigns
to that lot They sell 1000 tickets
o It is really important that supervisor complete the inventory sheet provided byCMBalongwiththeticketbooksandturnitinwhiting1hourofopeningadvisingirregularsituationsatthetimetocitysupervisorondutyifthereanyex
Vehicles illegally parked or without proper ID
o At 600pm the second cashier in the east leaves and her lane must be changed
to an entrance until you get proper authorization from CMBask supervisor on
duty for assistance The purpose on having two entrances is to be able to placethesecondsellerbythatlane
o Check with the city supervisors on duty if they want to make an audit before you
start collecting 1099s The supervisor doing this stays with the PRE-SELLINGTICKETS
until it finishes 1674
Alerrdian 4enue Smile 106 9iunu Bench 33139 Phorx 305 534-6888 Frc30 5 534-0053x
Standard Parking il of Miami Beach -RFP No11-0708
o At 700pm switch cashiers at the GS2G rear
o At 800 pm switch cashiers at the GS2G front
o At 900pm pick up cashier reports at 42d street garage Make sure that the gate
by the exit remains in automatic position and bring the attendants time card for
the week to the GS2G oftice
o Between 900 pm and ll00pmcheck with the city supervisor on duty the time
on when PRE-SELLINGTICKETS exits At that moment both supervisors must be
present for the exit by the front of the GS 2Ggarage and the P28 P32 lots as well
to prevent any situation Make sure that you have the key to raise the gates up
at the lots ask C MBbefore doing it and change enough to provide to cashiers
and sellers in case if needed o
At 11 00pm switch cashiers atthe GS 2Gfront overnight shift o
At 12 00am the last two cashiers for the day are coming in for the overnight shift
and they going to be working at P28 P32 attendants have to be switch Also
the sellers who came inat 4 30pmare living with no one coming to replace them
After
reports are done between 1230amand 1 00am the water coolers have to be
collected filled and delivered tothe different opened locations except open lots
as Penrod sorSouth Pointe The water coolers for the locations not yet open should
be left outside the GS 2Goffice until they are ready at hand to be delivered
prior to the opening for operation check with your fellow supervisor for
what locations will be o
This should be finished nolater than 2OOamor 2 30amdepending on your start time
o
During the time the waters are being done it is the job of the overnight supervisor
to pick up the 1099 sand deal with problems that may arise around the
GS 2Ggarage P28 P32 At times the supervisor doing the water coolers will have
to assist in the above but their concentration should be on getting them done
o
By 3 00am check with city supervisor prior closing Penrod sLotWe have to bring
back to the office all the necessary equipment to open the lot on the following
operative day Nothing is left behind atlocation o
At 3 30amsellers from the lots are living After them cashiers around the GS
2Gbegin to close usually on this order 3dcashier atfront cashier atGS 2Grear
2 dcashier atGS 2Gfront All this process usually takes until 500am SATURDAY
1674
M1 eridrnnArenue Suite 1116 x L iauiBerch33139 Phune 305 534-688N Fcr 305534-0053 79
Standard Parking City of 11iami Beach -RFP No 11-0708
o On Saturday afternoons Penrods lot is already open since early in the morning
and the supervisor only has to switch shifts at Spm making sure both attendants
have their bank to make change Before delivering the attendants to the location
check with the morning shift currently working over the radio on how many
unsold books of tickets they have to transfer to the next one at least 03 new
books are necessary n case of extra books of tickets are needed please contact
city supervisor on duty
o It is really important that supervisor complete the inventory sheet provided by
CMB along with the ticket books and turn it in whiting 1 hour of opening
advising irregular situations at the time to city supervisor on duty if there any ex
Vehicles illegally parked or without proper ID On this particular case an
inventory was made in the morning and the supervisor has to check it upon arrive
looking for any change if theres any if not inventory sheet has to be signed
notifying it
o At 600pm South Pointe lot closes activities for the day The supervisor brings
attendants and equipment back to the GS2G garage Make sure traffic personnel
download equipment from the vehicle and place it into the storage room next to
the office
o Check with the city supervisors on duty if they want to make an audit before you
start collecting 1099s The supervisor doing this stays with the PRE-SELLINGTICKETS
until it finishes o
At 7 00pm switch cashiers atthe GS 2Grear Same as Friday o
At 8 00pm switch cashiers atthe GS 2Gfront Same as Friday o
Between 900pm and 11 OOpmcheck with the city supervisor on duty the time on
when PRE-SELLING TICKETSexits At that moment both supervisors must be present
for the exit by the front of the GS 2G garageand the SAW SAE lots as well
to prevent any situation Make sure that you have the key to raise the gates up
at the lots ask C M Bbeforedoing itand change enough to provide to cashiers and
sellers in case if needed o At
11 00 pmswitch cashiers at the GS 2G frontovernight shift Same as Friday o
At
12 00 amthe last two cashiers for the day are coming in for the overnight shift andtheygoingtobeworkingattheSAESAWattendantshavetobeswitchAlso
the sellers who came in at 4 30pm areliving with no one coming to replace
them o After
reports are done between 12 30 amand 100 amthe water coolers have tobe collected
filled and delivered to the different opened locations except open lots asPenrodsorSouthPointeThewatercoolersforthelocationsnotyetopenshouldbeleftoutsidetheGS2Gofficeuntiltheyarereadyathandtobedeliveredprior
tothe opening for operation check with your fellow supervisor h74 Mc
ridiun 4enue Suite 1lh M11inn i Bench33139 Phone 305 534-6888 Far 305534-0053 80
Standard Parking Ch of Miami Beach -RFN No11-0708
for what locations will be The following is a list of the regular location open
year round
Locations Address Daily Basis When Open
Gl 7 Street Collins Avenue 1
G2
12 Street Washington
Ave 1
G3 13 Street Collins Ave 2
G4 16 Street Collins Ave 1
GS 17 Street Penns Ivania 2
P28 17 Street Drexel Ave I
P32 18 Street Convention Dr 2
P1 ls Collins Ave 1
PZ 15 Ocean Drive 1
School Lot Dave Blvd Convention Dr 1
o This should be finished no later than 2OOamor 230amdepending on your start
time
o During the time the waters are being done it is the job of the overnight
supervisor to pick up the 099s and deal with problems that may arise around
the GS2G garage P28 At times the supervisor doing the water coolers will have
to assist in the above but their concentration should be on getting them done
o By 300am check with city supervisor prior closing Penrods Lot We have to
bring back to the office all the necessary equipment to open the lot on the
following operative day Nothing is left behind at location
o At 330am sellers from the lots are living After them cashiers around the
GS2G begin to close usually on this order 3rd cashier at front cashier at GS2G
rear 2d cashier at GS2G front All this process usually takes until 500am
13 Street Garage G317A
o At this location supervisor on duty must assure traffic flow by having the security
officer or traffic controller moving vehicles on line to enter at the facility
o Traffic controller or security officers must inform the customer waiting in line
outside the facility that they may incur in a traffic citation
o if customer refused to move vehicle from the right of way is your duty to inform
the City Supervisor and have Parking Enforcement sent to this facility
o Interaction with customer is very important to assist the customers with paying
and exiting the facility
o We must ensure customer satisfaction while using our facility
1674 R9eriinn Avenue Suie 106 x R9iuniKenrh 33139 Phone 305 534-688NFax 3 l5534-11053Rl
Standard Parking airy of Miami Beach -RFN No11-0708
o APS Automatic Pay Station We must encourage customers to use the APS at
all the times if customers faille to pay before exiting the facility they have to
pull back to the side and then proceed to the APS
G4Anchor Garage Cash Handling Procedure
o Bottom Part -Bag Information
To Bank of America
From Attendant First Last Name
Loc The Anchor Shops Garage
Date 04-02-2007-04 122007Signature
Of the Supervisor Total
Amount Deposit We can not make deposits over 500 00dollars if
the revenue exceed thisamount only for 1 00dollar o
First you need to count the money and make sure that is the right amount cross check
with the power pad tape organize the bills face toface and the largest bills on
the bottom and the smallest bills on top o
Second for each and every drop that you make you MUST FILL OUT DEPOSIT TICKET
BANK This come with 3carbonized copies yellow pink and green so
make sure to pull them from the rest The original one white and the yellow goes
inside the bank bag with the money and you have to keep separate the pink and
green one This is very important DON NOT insert the 4 copies of the deposit
ticket inside the bag with the money otherwise wewill have to void it In the
ticket addressed toMiami Beach Redevelopment Agency please fill out all the
spaces required Date
04 122007Currency
Only Bills Coins
Only Coins Total
Cash Total Amount toDeposit o
Checks note that we do not take checks in a transient transaction we only use it in
monthly access card payments or valets so make sure to draw avertical line to
void all this areas Ones again re-write thetotal deposit on the bottom and toyour left
side In order to make easier to audit the revenue we will ask you to write down
also the bank bag number and the cashier s nameSee example All the previous
explained is required by Bank of America and ifyou fail in any part of the
procedure you must restart again Is your responsibility to make this right procedure correct
o The
supervisor is absolutely responsible for all deposit that makes and as par of the drop
procedures you will take the money from the booth attendant and supervisor verify
the amount inside the office o Supervisor
locks the doors and proceed with all the above mentioned procedures 1674 tileridinn
4 ienueSi e106h iuiui Benrl33139 Phoue 30 534-6888 Fu -305 534-110 53 x2
Standard Parking pity of Miami Beach -RFP No11-0708
o You also have to keep the top detachable slip save and secure in the office
together with the copies pink and green of the deposit slip and under no
circumstances give it to the cashier
Validations at the Anchor
o At the Anchor Shop Garages doest not accept the following validations
City Wide
City Hall
Labors
Standard Parking employees that not work at this facility must pay regular fee
Disciplinary Policies and Procedures
Rules of Conduct
It is essential to our success that all employees reflect the highest possible standards in the
performance of their responsibilities n so doing your bring credit to yourself as well as to the
Company In turn it is the companysintent and desire to provide good jobs whit a far days pay
for fair days work to maintain safe and proper working conditions to treat all employees fairly
without discrimination or favoritism and to keep employees informed concerning what is
expected of them
As follow you will find some of the most used disciplinary actions that we as Supervisors Must
to follow and enforce
PROGRESSIVE DISCIPLINARY WARNING
Employee Name Miguel Beingolea Date August 14 2007
Location 2G 17 Street Garage
On August 13 you violated Company rules in the following way
Describe the Violation below
Not following cash handling procedures resulting in misplacing of revenue bag
On July 16h 2007 you did not follow revenue deposit procedures resulting in a misplacing of
a collection bag of 30000
Your conduct was not in keeping with efficient operations and therefore we tind it necessary to proceed as
follow
Administer this VERBAL WARNING
Administer this 1sT WRITTEN WARNING
x Administer this 2d WRITTEN WARNING and SUSPENSION days
b74 M1lcrrdiun 4ienueSuite 06 l4inuiBench 33139 Phone 305 534-6888Fur 305 534-0053 83
Standard Parking tt-fMiami Beach -RFP No l 1-0708Suspension
begins ending FURTHER
VIOLATION OF THIS OR ANY OTHER COMPANY RULES WILL RESULT IN DISCIPLINARY
ACTION UP TO AND INCLUDING TERMINATION THE
COMPANY RESERVES THE RIGHT TO BYPASS ANY OF THESE PROGRESSIVE DISCIPLINARY
STEPS DEPENDING ON THE SEVERITY OF THE VIOLATION AND FACTORS
INVOLVED TERMINATE
youremployment ALL
WRITTEN WARNING MUST be signed by the employee receiving warning ALL
WRITTEN WARNINGS MUST besigned by the person administering the warning Employee
Signature Supervisor Name Date
Date
Witness Necessary
ifemployee refuse to sign Follow
you will find samples that you may use 1
Unsatisfactory work failure tofollow standard revenue procedures a
Your report came out over shortb
You will be suspended until conclusion ofthe investigation c
Upon conclusion ofthe investigation you will be notify the result 2
Not following cash handling procedures resulting in misplacing of revenue bag a
On July 16 2007 you did not follow revenue deposit procedures resulting in a misplacing
of a collection bag of 264 003
Refusal toobey a reasonable direct order a
You were directed tostay by the entrance of the parking b
You being advice no to let vehicle park over designated area 4
Abandon work station or work area without supervisory approval a
You left your traffic post for 1hour b
You abandon your seller post 5
You are not allowed touse cell phones while you are working a
Even if the phone is on speaker or using an earpiece itis not allowed b
This is a problem that must end immediately Radios and TV sare not allowed in the booths
c
This includes portable music devices mp3 player and CD players 1674
19eridinn 4renue Si ircl06 Minn iBench33139 rPhone305 534-b888 Fox305 534-1 053 8-I
Standard Parking it of Miami Beach -NFP No11-0708
6 Courteous conduct is essential
a Under no circumstances are you permitted to disrespect customer co-workersor superior
b
Regardless of the circumstances any lack of courtesy on your part may result in dismissal
7
You are not allowed tobe reading magazines or books while you are working 8
Customer or Employee expect and deserve tobe treated with respect atall times a
If you do not have acorrect answer call the office or a supervisor do not argue the customer
b
If customer don thavemoney topay call for assistant do not argue the customer c
If the customer rise the voice do not argue the customer 9
Failure tofollow City of Miami Beach procedures a
Accept gratifies or tips in order togrand access to a facility of prohibited b
No issuing ticket toeach vehicle c
No written the information oneach ticket d
Charging customer not issuing tickets e
Overselling parking spaces f
You fail to request authorization tomanually open a facility gate 10
Honesty-Voiding andErrorsin Collections a You
have repetitively make mistakes on your reports See attachment 11
Unauthorized Absence Days aYou
being absent for 2days without authorization bYou
being absent without reasonable justification 12Being
late to work you were schedule at 0500 pmaArriving
to work at 05 30 withoutcalling bArriving
to work 15 minutes after your schedule time cArrive
to work late with no reason 13 Loafing
failing to attend to work or other abuse oftime aYou
clock 1hour for lunch b You
spend 20 minutes talking toanother co-worker while bathroombrake 14 Action on
the part of any individual or group ofemployee to disrupt or intimidate fellow employees 15Interfere
with
normal and efficient operations or restricting hindering 16 Limiting production
output or services 17 Being under
the influence ofintoxicating beverage or narcotics while on duty 18 Changing schedules
without manager sapproval 1674Aleridiun avenue
Smile Il 6 linntil3eurh 33139Phune 305 534-6888 Fug-il 5534-0 I53 85
Standard Parking its of Miami Beach -RFN No l1-0708
19 Drink or using narcotics while on duty
20 Possessions of alcohol or illegal drugs on your person in booths at work station
21 You are not allowed to have food or beverages over the counter
22 Insubordination including a refusal to obey a reasonable direct order
23 Swearing to a Supervisor or Manager
24 Leaving work station or work area without supervisory approval
25 Sexual or other harassment of fellow employees management or customers andor violations
of the CompanysNon-HarassmentPolicy 26
Sleeping on duty 27
Smoking is prohibited in all the company sofficesgarages offices and cashier booths a
Additionally smoking is prohibited in all garage parking areas except as specifically authorized
by the garage 28
Visitors friends or relatives ofemployees are not permitted to loiter in our facility during working
hours 29
You may not allow strangers tohang around 30
You should not visit other employees who are working and should leave the premises when you
shift ends Employee
Retention Standard
Parking recognizes that retaining quality employees is vital to an operation such as the City
of Miami Beach Standard Parking offers competitive wages and benefits and realizes that all
employees want to be treated with dignity and respect Standard Parking is completely aware of
the Applicability of Living Wage below PURSUANT
TO CITY OF MIAMI BEACH ORDINANCE NO 2001-3301 ALLEMPLOYEES WHO
PROVIDE SERVICES COVERED BY THIS RFP SHALL BE PAID A LIVING
WAGE OF NO LESS THAN 856 ANHOUR PLUS AT LEAST 1 25 ANHOUR TOWARDS HEALTH
BENEFITS FOR ATOTAL VALUE OF 981 ANHOUR OR A LIVING WAGE OF
NO LESS THAN 9 81 ANHOUR WITHOUT HEALTH BENEFITS and will
comply accordingly n addition we feel that high retention is achieved through annual increases with
asatisfactory annual performance review and benefits For that reason full time employees will
also receive annual vacation and sick leave and will have the opportunity to participate in
our health insurance and retirement plans Standard Parking provides at little or no cost to
the employee professional work attire which consists of port polo shirtor collared shirt 1674 L
e rdian4ienueSuite06 L9inn i Beach33139 Plrone 305 534-1888 Frr -305 534-0053 86
Standard Parking ih of Miami Beach -RFN No11-0708
no t-shirtsdark pants shorts or skirt Another incentive that remains vital to retain employees is the
promotional opportunities available within the City of Miami Beach Standard Parking also recognizes
that Supervisors and Lead Supervisors must receive apremium rate commensurate with
their responsibility and above the living wage requirements In addition we have found that many
employees remain with anational growing and dynamic company like Standard Parking and
work their way from hourly to management 1674
Meklian4renue Suite IOh 11 9ianriBeac 3339Phone 305 534-688N Fu-305 534-0053 x
Standard Parking it of Miami Beach -RFP No 11-0708H
urlBilling Rates Standard
Parking completely understands the Scope of Services outlined in the Request for Proposal
RFP No 11-07 08forParking Cashiers Attendants and Supervisors for the City of Miami Beach
Parking Department Our proposal is irrevocable and will remain in effect for 120 calendar days
from the opening of Proposals without contract award Hourly Billing
Rate for Cashiers 13 75HourlyBilling
Rate for Attendants 13 75HourlyBilling
Rate for Supervisors 14 89 AnyOther
Costs N APleasenote
that our hourly costs above including dedicated Project Management and all other related expenses
are all inclusive Standard Parking scostproposal complies the City of Miami Beach Living
Wage Ordinance below PURSUANT TO
CITY OF MIAMI BEACH ORDINANCE NO 2001-3301 ALL EMPLOYEESWHO PROVIDE SERVICES
COVERED BY THIS RFP SHALL BE PAID A LIVING WAGE OF NO LESS THAN
8 56 AN HOURPLUS AT LEAST 1 25 AN HOURTOWARDS HEALTH BENEFITS FOR A
TOTAL VALUE OF 9 81 AN HOUROR A LIVING WAGE OF NO LESS THAN 9 81 AN
HOURWITHOUT HEALTH BENEFITS 1674 M1 eridi
n2 venueSnile106 M1iami Bench 33139Phone 305 534-6888 Fa 305 534-0053 sx
Standard Parking City of Miami Beach -RFN No11-U7U8
Minimum Requirements Qualifications
In an attempt to emphasize our qualifications to continue to provide parking cashiers attendants
and supervisors to the City of Miami Beach below you will find the direct responses to your
questions outlined on page 19 section iof RFP No 1 1-0708A
Since 1999 Standard Parking has successfully provided cashiers attendants and supervisors
to the City of Miami Beach Parking System B
Standard Parking is fully licensed in the State of Florida toperform the work described in
the RFP C
Standard Parking Corporation NASDAQ STANoperates approximately 2100parking facilities
throughout the United States and Canada In total we oversee more than one million parking
spaces in over 330 cities The corporate headquarters is located in Chicago with Florida offices
located in Miami Beach Miami Tampa Orlando and Ft Myers D
As highlighted in Qualifications of Management Team and Methodology and Approach Standard
Parking utilizes amultilevel management approach that begins with a site level management
team consisting of afull-time 100dedicated Facility Manager Martin Narvaez full-time 100
dedicatedAssistant Facility Manager Felix Alfonso and five lead supervisors This team is
supported by a local infrastructure of Marco Gutierrez Janice Puig Maria Rivas and JDavid Hoyt
who received direct support from Bruce Kubena Thomas Hagerman It should be noted that Janice
David and Tom were all members of the initial transition team in 1999 Janice and Marco directly
work and provide support to the team regularly In Addition our
overall basic corporate functions in the areas of finance human resources risk management legal purchasing
and procurement general administration strategy and information and technology are
based in a Chicago corporate office The Chicago corporate office also supports and promotes
consistency throughout field operations by developing and administering operational financial and
administrative policies practices and procedures E As Standard
Parking together with the City of Miami Beach has faced and conquered all of the challenges
that this very complex operation presents The Boat Show Art Basel Art Deco Weekend Millennium Halloween
etc we have a clear understanding of the project and can agree to be
bound to our proposal and by all the terms and conditions of this RFP 1As we
highlight in detail in our Methodology and Approach Section our Staffing Strategies are multifaceted
and focus on 1 hiring quality individuals 2 training these individuals to become
parking professionals and 3 retaining our experience parking staff Standard Parking currently
employs in excess of 200 trained parking professionals dedicated to the City of
Miami Beach Parking Department With our existing staffing resources in place Standard Parking will
not require the City to exhaust any additional training or resources upon successful award of
the contract 2Standard Parking
Corporation NASDAQ STAN is aleadingnational provider of parking management services
operating approximately 2 100 parking facilitiesin over 330 cities 174 1leridian
Aenue Snite 06h ianri Beach 33139Phone 305 534-6888 Far 305 534-0l5 i89
Standard Parking City of Miami Beach -RFP No11-0708
throughout the United States and Canada The companysdiversified client base includes some
of the nationslargest private and public owners managers and developers of premier parking
properties In addition the company manages 114 parking-relatedand shuttle bus operations serving
approximately 60 airports The
corporate headquarters is located in Chicago with numerous regional oftices in major metropolitan
areas across America Since
entering the parking business in 1929 the company has focused on providing on-site managementservices
atmulti-level and surfaceparking facilities for all major markets of the parking industry The
company believes that these management services coupled with a leading position in core
markets ensure the maximize protitability per parking facility for its clients Standard Parking has
created its industry-leading position by providingAmbiance inParking an
approach to parking that includes on-site value-added services and amenitiesSlll Serviceenhancing
information technology including
Client
View a proprietary clent reporting system that provides clients with
on-line access to site-level financial and operatinginformation Comprehensive training programsfor on-site employees
-including web-based
Standard University training programs formanagement-level personnel -that promotecustomer service
and client retention and Aninternal auditing and contract compliance
programs to monitor cash and
operational controls Moreover as a public company subject tothe requirements of
the
Securities Exchange Act of 1934 and the Sarbanes-Oxley Act the company adheres to accounting internal
control and reporting standardsthat are more rigorous than those typically followed by its
non-public competitors 3 Standard Parking currently employs approximately 12 000 employees throughout theUnited
States
and Canada In South Florida our infrastructureexceeds 500 employees In
regards to the City of Miami Beach Standard Parking currently employs in excess
of 200 trained parking professionals 4Below you will find a breakdown of our employee classifications
Executive Sr
Officials Managers 48 First Mid Officials and Managers 1538 Professionals
107 Administrative Support 423 Laborers
Helpers3149 Service Workers 6775
1674 A9eridian
4enne Suite
1 l6 A9inmiBertclr
i3139 Phouc 305
534-6888 Fair 305534-0053 90
Standard Parking City of Miami Beach -RFI No l1-0708
5 Below you will find a breakdown of the hourly billing rates and other costs associated
with this project that will be borne by the City
Hourly Billing Rate for Cashiers 1375
Hourly Billing Rate for Attendants 1375
Hourly Billing Rate for Supervisors 1489
Any Other Costs NA
1674 Aleridinn venue Suite 06 irrnri Kc aclr 33139 Phone 305 534-6888Far all S534-0053 91
Standard Parking -fMiami Beach -RFNNo11-07
08 Documents Required b this
RFPAckno ledgement of
Addenda Directions Complete Part 1 or Part I1 whichever
applies Part IListed below are the dates of issue for each Addendum received inconnection with this RFP 11-0708
Addendum No 1 Dated February 1 2008
Addendum No 2 Dated February 1 1 2008
Addendum No 3 Dated
Addendum No 4 Dated
Addendum No 5 Dated
Part I1 No addendum was received in connection with this RFP
Verified with Procurement staff
A
Name of Staff
Proposer -Name
Date
Date
Signature
674 M1leridinn Arenne Suie 106 Alrnmi Bench 33139 r Phone 305 534-6888fac 305 534-0053 92
Standard Parking Cih of Miami Beach -RFP No l 1-0708INSURANCE
CHECKLIST 1
Workers Compensation and Employer sLiability per the statutory limits of the State of Florida
2
Comprehensive General Liability occurrence form limits of liability 1 00000000per
occurrence for bodily injury property damage to include Premises Operations Products
Completed Operations and Contractual Liability Contractual Liability and Contractual
Indemnity Hold harmless endorsement exactly as written in insurance requirements
of specifications 3
Automobile Liability -1000000each occurrence -ownednon-ownedhiredautomobiles included
4
The City must be named as an additional insured on the liability policies and it must be stated
on the certificate 5
Thirty 30 days written cancellation notice required 6
Best sguide rating B VI or better latest edition 7
The certificate must state the RFP number and title PROPOSER
AND INSURANCE AGENT STATEMENT I
understand the Insurance Requirements of these specifications and that evidence of this insurance
may be required within five 5days after Proposal opening If Iam selected as the successful
Proposer Ifurther understand and agree and acknowledge that failure to procure or maintain
the required insurance policy shall constitute amaterialbreach of the contract by which the
City may immediately terminate same J
David Hoyt Vice President Regional Manager For
Proposer Print Name Title Signature of Proposer 674
1leridian 4renue Suite 06 R inmil3euch 33139 Plro re305 534-6888 Fur315534-005393
Standard Parking titof Miami Beach -RFP No 11-0708NROPOSER
1NFOR1 1AT1ONSubmitted
by Standard Parking Proposer
Entity Corporation Signature
Name
Printed J David Hoyt CPFM Address
1674 Meridian Avenue Suite 106 City
StateMiami Beach Florida 33139 Telephone
305 534-6888 Fax305
534-0053 E-mail r1hL
tanrlarriaP rkingnmItis understood and
agreed by Proposer that the City reserves the right to reject any and all Proposals to make awards
on all items or any items according to the best interest of the City and to waive any irregularities
in the RFP or in the Proposals received as a result ofthe RFP tisalso understood and agreed
by the Proposer that by submitting a Proposal Proposer shall be deemed to understand and
agree than no property interest or legal right of any kind shall be created at any time
until and unless acontract has been agreed to and signed by both parties For Proposer Authorized Signature
Date JDavid Hoyt CPFM
Printed Name 1674 19eridian
A e
ure Suite 106tiu i Bench33139Phone305 534-6888 Far 30 534-0053 9a
Standard Parking ity of Miami Beach -RFN No11-0708
DECLARATION
TO City of Miami Beach
City Hall
1700 Convention Center Drive
Procurement Division
Miami Beach Florida 33139
Submitted this 15x day of February 2008
The undersigned as Proposer declares that the only persons interested in this proposal are named
herein that no other person has any interest in this responses or in the contract to which this response
pertains that this response is made without connection or arrangement with any other person and
that this response is in every respect fair and made in good faith without collusion or fraud
The Proposer agrees if this proposal is accepted to execute an appropriate City of Miami Beach
document for the purpose of establishing a formal contractual relationship between the Proposer and
the City for the performance of all requirements to which the response pertains
The Proposer states that this response is based upon the documents identified by the following
number RFP No 1 1-0708W
TNESSPROPOSER SIGNATURE Janice
Puig 1
David How CPFM PRINTED
NAME PRINTED NAME Vice
President Regional Manager WITNESS
TITLE Maria
Rivas PRINTED
NAME 1674
Aieridian 4renue Suite 106 M1 innuBeuclt 33139 Phone 305 534-6888 ir305 534-0053 9 5
Standard Parking ih of Miami Beach -RF P No11-0708
Sworn Statement Section 2871333xFlorida Statutes
Public Entih Crimes
THIS FORM MUST BE SIGNED AND SWORN TO IN THE PRESENCE OF A NOTARY
PUBLIC OR OTHER OFFICER AUTHORIZED TO ADMINISTER OATHS
This sworn statement is submitted to the City of Miami Beach by J David Hoyt CPFM Vice
President Regional Manager for Standard Parking Corporation whose business address is 1674
Meridian Avenue Suite 106 Miami Beach Florida 33139 and if applicable its Federal
Employer Identification Number FEIN is 1 6-11 71 1 79 I
understand that a public entity crime as defined in Paragraph 287 1331gFlorida Statutes
means aviolation ofany state or federal law by a person with respect to and directly related
tothe transaction ofbusiness with any business with any public entity or with an agency or
political subdivision ofany other state or of the United States including but not limited toany bid
or contract for goods or services tobe provided to any public entity or an agency or political subdivision
ofany other state or of the United States and involving antitrust fraud theft bribery collusion
racketeering conspiracy or material misrepresentation I
understand that convicted or conviction as defined in Paragraph 287 1331bFlorida Statutes
means afinding of guilt or a conviction ofa public entity crime with or without an adjudication
of guilt in any federal or state trial court of record relating to charges brought by indictment
or information after July I 1989 as a result of ajury verdict nonjury trial or entry of a
plea of guilty or nolo contendere I
understand thatan affiliate as defined in Paragraph 287 1331aFlorida Statutes means
1
A predecessor or successor of aperson convicted ofapublic entity crime or 2
An entity under the control of any natural person who is active in the management ofthe entity
and who has been convicted ofa public entity crime The term affiliate includes those officers
directors executives partners shareholders employees members and agents who are active
in the management ofan affiliate The ownership by one person ofshares constituting a controlling
interest in another person or a pooling of equipment or income among persons when not
for fair market value under an arm slength agreement shall be a prima facie case that one person
controls another person Aperson who knowingly enters into ajoint venture with aperson who
has been convicted ofapublic entity crime in Florida during the preceding 36 months shall be
considered anaffiliate I
understand that a person as defined in Paragraph 287 1331eFlorida Statutes means any natural
person or entity organized under the laws of any state or of the United States with the legal
power to enter into abinding contract and which bids or applies to bid on contracts for the provision
of goods or services let by a public entity or which otherwise transacts or applies to transact
business with a public entity The term person includes those officers directors executives
partners shareholders employees members and agents who are active instatement
which Ihavemarked below is true inrelation tothe entity submitting this sworn statement
Indicate which statement applies 1674
A cridianArenr eSuite lOh x Yliuiui Beach 33139 Phone 305 534-6888 FrGr305 534-0053 96
lilStal7da-dParking rof Miami Beach -RFP No11-0708
x Neither the entity submitting this sworn statement nor any officers directors executives
partners shareholders employees members or agents who are active in neither the
management of the entity nor any affiliate of the entity has been charged with and convicted of
a public entity crime subsequent to July 1 1989
The entity submitting this sworn statement or one or more of its officers directors
executives partners shareholders employees members or agents who are active in management
of the entity or an affiliate of the entity has been charged with and convicted of a public entity
crime subsequent to July I 1989
The entity submitting this sworn statement or one or more of its officers directors
executives partners shareholders employees members or agents who are active in the
management of the entity or an affiliate of the entity has been charged with and convicted of a
public entity crime subsequent to July 1 1989 However there has been a subsequent proceeding
before a Hearing Officer of the State of Florida Division of Administrative Hearings and the
Final Order entered by the hearing Officer determined that it was not in the public interest to
place the entity submitting this sworn statement on the convicted vendor list Attach a copy of
the final order
I UNDERSTAND THAT THE SUBMISSION OF THIS FORM TO THE
CONTRACTING OFFICER FOR THE PUBLIC ENTITY IDENTIFIED IN
PARAGRAPH 1 ONE ABOVE IS FOR THAT PUBLIC ENTITY ONLY AND THAT
THIS FORM IS VALID THROUGH DECEMBER 31 OF THE CALENDAR YEAR IN
WHICH IT IS FILED I ALSO UNDERSTAND THAT I AM REQUIRED TO INFORM
THE PUBLIC ENTITY PRIOR TO ENTERING INTO A CONTRACT IN EXCESS OF
THE THRESHOLD AMOUNT PROVIDED IN SECTION 287017 FLORIDA
STATUTES FOR CATEGORY TWO OF ANY CHANGE IN THE INFORMATION
CONTAINED IN THIS FORM
Signature
Sworn to and subscribed before me this day of
Personally known
OR Produced identification Notary Public -State of
Type of Identification
My commission expires
Printed typed or stamped Commissioned name ofNotary Public
2008
174Merirlinn Avenue Suite 06 119ianri Benc 33139 Phone 3U5J 834-h888Fax 305 534-0 15397
Standard Parking City of Miami Beach -RF P No11-0708
lESTlOAIFtI
Proposers Name Standard Parking Corporation
Principal Office Address 900 North Michigan wcnuc
Chicago IL 60611
Official Representative J David Hoyt CPFM
Individual
Part i Circle One
or oration
If a Corporation answer th is
When Incorporated September 24 19R I
In what State Delaware
If a Foreign Corporation
Date of Registration with
Florida Secretary of State fbruarvK19x2
Name of Resident Agent CT Corporation System
Address of Resident Agent CT Corporation Svstem
1200 South Pine Island Road
Plantation Florida 33324
Presidents Name James A Wilhelm President and CEO
Vice-PresidentsName Thomas LHagerman COO Treasurer
sName G Marc Baumann See
attached Members
of Board of Directors 674
M1 eridian1eaae Sane IOh h9iarni Bearh 33139 Phone 305 534-6888 Far305534-I5i98
Standard Parking City of Miami Beach -RF P No11-0708
If a Partnership
Date of organization
General or Limited Partnershipx
Name and Address of Each Partner
NAME ADDRESS
Designate general partners in a Limited Partnership
1 Number of years of relevant experience in operating similar
business 79
2 Have any similar agreements held by Proposer ever been canceled
Yes No X
If yes give details on a separate sheet
3 Has the Proposer or any principals of the applicant organization failed to qualify as a
responsible Bidder refused to enter into a contract after an award has been made
failed to complete a contract during the past five 5 years or been declared to be in
default in any contract in the last 5 years No
If yes please explain
1174 1leridhm Arenne Smile 106 L9ianiBeach 33139 Phone 305 534-6888x Far 305 534-105399
Standard Parking City of Miami Beach -RFP No11-0708
4 Has the Proposer or any of its principals ever been declared bankrupt or reorganized under
Chapter 11 or put into receivership Yes O No X
If yes give date court jurisdiction action taken and any other explanation deemed
necessary on a separate sheet
5 Person or persons interested in this bid and Qualification Form have have not X been
convicted by a Federal State County or Municipal Court of any violation of law other than
traffic violations To include stockholders over ten percent 10 Strike out
inappropriate words
Explain any convictions
6 Lawsuits any pending or completed involving the corporation partnership or individuals
with more than ten percent 10 interest
A List all pending lawsuits
We operate approximately 2100 parking facilities in North America from Hawaii to
Maine Given the nature of the parking business we inevitably are involved in litigation
that relates primarily to property damage and so-calledslip and fall type claims all of which
litigation is fully insured While it therefore is impractical to specifically itemize all
such cases we certify and represent that none of the litigation is material toour operations
or our financial condition Further there have never been any criminal indictments
ofany kind or nature against the company or any of its officers shareholders directors
employees or representatives B
List all judgments from lawsuits inthe last five 5 years There
have been no judgments rendered against our company with the possible exception
of judgments rendered in connection with routine property damage or other liability
claims that have been defended and which are fully insured by our insurance carrier
C
List any criminal violations and orconvictions of the Proposer and orany of its principals None
7
Conflicts of Interest The following relationships are the only potential actual or perceived
conflicts of interest inconnection with this proposal f none state same 1674
A eridian4 revue Suite 106 9 inniiBearh 331 i9Phuite 3115 534-6888 Fav 3I5J 534-11053100
Standard Parking it of Miami Beach -RFN No11-0708
8 Public Disclosure In order to determine whether the members of the Evaluation
Committee for this Request for Proposals have any association or relationships which would
constitute a conflict of interest either actual or perceived with any Proposer andor
individuals and entities comprising or representing such Proposer and in an attempt to
ensure full and complete disclosure regarding this contract all Proposers are required to
disclose all persons and entities who may be involved with this Proposal This list
shall include public relation firms lawyers and lobbyists The Procurement Division
shall be notified in writing if any person or entity is added to this list after receipt of Proposals
of interest either actual or perceived with anv Prolxscr andior individuals and
entities comprising or representing such Proposer
The Proposer understands that information contained in this Questionnaire will be relied upon
by the City in awarding the proposed Contract and such information is warranted by the
Proposer to be true The undersigned Proposer agrees to furnish such additional information
prior to acceptance of any proposal relating to the qualifications of the Proposer as may
be required by the City Manager The Proposer further understands that the
information contained in this questionnaire may be confirmed through a
background investigation conducted by the Miami Beach Police Department By
submitting this questionnaire the Proposer agrees to cooperate with this investigation
including but not necessarily limited to fingerprinting and providing information for
credit check
1674 R4eridian 4ienueSure 106 Nlinnii Kench 33139 Prune 305 534-b8N8rFr305534-0053 101
Standard Parking it of Miami Beach -RFP No l 1-0708The
Proposer understands that information contained in this Questionnaire will be relied upon by the
City in awarding the RFP and such information is warranted by the Proposer to be true
and accurate The Proposer agrees to furnish such additional information prior to acceptance
ofany Proposal relating to the qualifications ofthe Proposer as may be requested by the
City Manager The Proposer further understands that the information contained in this Questionnaire
may be confirmed through a background investigation conducted by the City
through the Miami Beach Police Department By submitting this Questionnaire the Proposer
agrees to cooperate with this investigation including but not limited tofingerprinting and
providing information for acredit check PROPOSER
WITNESS
Signature
Print
Name WITNESS
Signature
Print
Name ATTEST
Secretary
Print
Name CORPORATE
SEAL F
INDIVIDUAL Signature
Print
Name IF
PARTNERSHIP Print
Name of Successful Proposer Address
By
General
Partner Print
Name IF
CORPORATION Standard
Parking Corporation Print
Name ofCorporation 900
N Michigan Avenue Chicago IL 6061 1 Address
By
Press
ent Print
Name 1674
h eridinn4renue S ile06 A4iami Beach 331 i9Phune 305 534-6888 Fux30S 534-0053 102
Standard Parking ity of Miami Beach -RFP No11-0708
Bo-rd of Directors
John V Holten Chairman of the Board of Directors
James A Wilhelm President CEO and Director
Gunnar E Klintberg Vice President and Director
Charles L Biggs Director Chairman of Compensation Committee
Karen M Garrison Director Chairperson of Nominating and Corporate Governance
Committee
Leif F Onarheim Director
A Petter Ostberg Director
Robert S Roath Director Chairman of Audit Committee
Offcer Listing
se
BusinessNameTitleBusinessAddressTelephone
Aielb Steven R Senior Vice President 60 East 42nd St Suite 1425
212 245-8233NewYorkNY10165Banks
Timothy JVice President -Supplier Services 900 NMichigan Ave Suite 1600 312 274-2011 ChicagoIL60611BaumannG
Marc Executive Vice Resident Chief Financial Officer Treasurer 900 N Michigan Ave Sude 1600 312 274-2199 Chicago IL60611
Beattie WilNam Vice
Resident Regional Manager 530Dexter Ave North Suite 101 206 381-8552 Seattle WA 98109BrooksMaritynViceResklent
-Business Development 900 NMichigan Ave Suite 1600 312 274-2195 Chicago IL 60611 BrownPamelaDViceResident
-Business Development Airports 4615 Alameda St503 706-4365 Portland OR 97213 Buczek JamesFSeniorViceResident
Chicago Division 900 NMichigan AveSuite 1020 312 274-2025 Chicago IL 60611 Burdett James CViceResidentAssociateGeneral
Counsel Assistant Secretary 900 NMichigan AveSuite 1600213 274-2031 Chicago IL 60611 Conley Chris Vk eResidentRegionalManager1675
Broadway Ste 1250303 628-7962 Denver CO 80202 DAgostino Michael Senior ViceReskient-hternal Audit
8729Pheasant Run Circle 651 734-1876 Woodbury MN 55125 Devine Barbara Vice Resident RiskManager
900 Nfvkchigan
Ave Suite 1600 312274-2198 Chicago IL 60611 Drow fvichael Vk e Resident -Strateishitiativesg900
NMichigan AveSuite1600312 274-2090 ChicagoIL
60611 Evans Keith B Senior Vice Resident-StratektformationandTechnolo9Y
9Y 900 N Michigan Ave Suite 1600 213274-2194 ChicagoIL60611
c o United Center Georgalas James AssistantViceResidentRegionalManager1901
WestMadison 312 455-4589
Chicago IL 60612 Ha erman Thorres L 9 Executive Vice Resident -O
erations Central Division
p 50 West BroadStreet Suite 1600 614 224-5541 Columbus OH 432151474 1 eridinn 4f enue Sui e IOhMirrnriBeech33139Phoneill5
534-6888 Fr305534-0053 103
Standard Parking it of Miami Beach -RFP No l1-0708
Healy James Assistant Vice Resident Senior Manager 222 East Huron 312 787-4364ChicagoIL60611Holten
John VChairman 545 Stearr boatRoad 203 661-2508 GreenwichCT06830HoytDavid
Vice Resident Regional Manager 1674 Meridian Ave Ste 106 305 534-6888 Miami BeachFL
33139 bnescu Cristina Vice
Resident -Human Resources Rocesses 900 NMichigan Ave Ste 1600 312 274-2170 Chicago IL 60611707VUIshireBoulevard
Jenkins DavidSenior Vice
Resident-Operations West Division 35thFloor 213 531-2707 Los Angeles CA 90017Joy
Ginton T Vice Resident
Regional Manager 1675 Broadway Suite 1250 303 825-1330 Denver CO 80202 Kapper RichardR
Vice Resident-Client
Reporting 900 N Michigan AveSte 1600 312 274-2160 Chicago IL 60611 Kepp
William JViceResidentRegionalManager
104 Park Center Raza Suite A1-800-293-6115 San Jose CA 95113 707 Wilshire BoulevardKilfoyleDavidSenior
Vice Resident West Division
35th Floor 213
531-2713 Los Angeles CA 90017 Kim Connie Vice Resident -Strategic Initiatives900
NMichigan Ave Suite
1600 312 274-1074 Chicago IL 60611 Klaisle Gerr ySenior Vice Resident-Human Resources900
N Nkchigan Ave
Suite 1600312 274-2010 Chicago IL 60611 Kubena Bruce W Senior Vice Resident Central Division4GreenwayRazaSuiteG950
713 965-2936 Houston TX 77046 707 Wilshire Boulevard Lao Barbara Vice Resident -Business DevelopmentWestDivision35thFloor213
531-2701 Los Angeles
CA 90017 O Hare Int IAirportParking Garage Lasinski Wayne CVice
Resident -Airports Chicago P
OBox66179773 686-7533 Chicago IL
60666 Lombardi David HViceResident Re Tonal N1ana er 9 9900N
Michigan Ave Suite
1020 312 274-2055 Chicago IL 60611 707 Wilshire BoulevardMachemerDirk
Vice Resident Regional Manager 35th Floor 213531-2744LosAngelesCA90017
Machi Michael J
Senior Vice Resident-Administration 7431 VV nding Trail Race q40352-1515
Concord Township OH 44077
Madden JohnW Jr Senior ViceResident DC BaltimoreCharlotte Richmond 2450 Crystal DriveSuite110708412-9405 Arlington
VA 22202-3843 McCue Patrick JVice Resident Regional Manager 900 N Nlbhgan Ave Suite 1020 312
274-2075 ChicagoIL60611MeyerDanielR
Senior Vice Resident Corporate Controller Assistant Treasurer
900 N Michigan Ave Suite 1600
312 274-2130ChicagoIL60611Pauahi
Tower Suite 600 Miller Michael RSenior Vice Resident Hawaii Division 1003 Bishop Street 808 532-2670
Honolulu HI96813ToweratErieview
Suite 1050 Murray Daniel
Vice Resident-Transportation 1301 East Ninth Street 216 802-6679 Geveland OH 44114-1899 101Duncan
Nall Road Suite
200 Narun NSchael JSenior
Vice Resident Canada Division North York Ontario Canada 416 441-2227 NI361Z3
aDamon AVice
Resident Re anal AAana er 9
9155 5th Avenue South Suite 575 612 371-0938 N6nneapolis MN 55401 707 WilshireBoulevard
Okyle Jeffrey
S Vice Resident -Business Development West Division 35th Floor213531-2744 Los Angeles CA 90017 Parrish Bradley ViceResidentRegionalManager530Dexter
Ave North Suite
101 206 381-8552 Seattle WA 98109 Pate Jerome L Vice Resident Associate CounselCorporate
Compliance Officer 900 N
Michigan Ave Suite 1600 Assistant Secretary Chicago IL 60611 312 274-2015 R rusbh PaulVice
Resident -Tax and
Accountin Assistant Treasurer 9 900NMichigan Ave Suite 1600 312 274-2 80 Chicago IL 60611
674A errdinn 4renue Suite J06 M19innuBench
33139Phone 305 534-6888 rFax 305 534-1 053ioa
Standard Parking pity of Miami E3each -RFP No l1-0708
Redmpn Libb MY Vice President -Benefits Co ensation and to ee RelationsmPpY
900 N Michigan Ave Suite 1600 312 274-2087ChicagoIL60611Reiser
Robert Senior Vice President -Airports 1301 East Ninth Street 216 522-0700 ResnickSteve
Vice President -Business Development West Division 35th Floor 213 531-2745 Facchiuto JohnJack
Executive Vice President Airport Division 1301 East Ninth Street 216 522-0700 Rockman Jay FSenior
Vice President -Marketing 1301 East Ninth Street 216 522-0700 Row ald Kevin VicePresident
Regional Manager 911 Main Street Suite 700 816 471-7275 Kansas Gty MO 64105 SacksRobertNExecutiveViceResident
General Counsel Secretary 900 NMichigan AveSte 1600 312 274-2030 Chicago IL 60611 707 VV IshireBoulevardSianPaulAssistant
Vice Resident-Administration West
Division 35th Floor 213 531-2700 Los Angeles CA 90017 707 Wilshire BoulevardSimmons
Edward E Executive Vice
Resident -Operations West
Division 35th Floor 213 531-2743 Los Angeles CA 90017 Tow er at ErieviewSuite
1050 Stevenson James B
Senior Vice Resident Central Division 1301
East Ninth Street 216 522-0700 Geveland OH 44114-1899 Swartz Michael E Senior Vice Resident-Administrative
Services 900 NMichigan
Ave Suite 1600 312 274-2080 Chicago IL 60611 101 Duncan MillRoad Suite 200 Taylor KathleenViceResidentRegionalManager
Toronto Ontario Canada 416 849-7039 N13B
1Z3 707 Wilshire Boulevard Thorson Erik Vice Resident Regional Manager 35thFloor
213 531-2708
Los Angeles CA
90017 707 Wilshire Boulevard Thorson Peter Vice Resident Regional Manger35th
Floor 213 531-2736 Los
Angeles CA90017
Tower at Eriev iew Ste 1050 Voase Chuck Vice ResidentRegional
Manager 1301 East f
inth Street 216 522-0700 Geveland OH
44114-1899 Walters Roger CVice Resident Regional Manager 900N Michigan Ave Ste1020
312 274-2045 ChicagoIL
60611 Warshauer Steven A Executive Vice Resident -O rations Eastern Chica o Divisions Pe9900NMichigan
Ave Suite 1020 312 274-2040 Chicago IL 60611 707Wilshire Boulevard WensleyToddVice
Resident Regional Manager 35th Floor 213 531-2720LosAngelesCA90017Wilhelm
James A Resident
Chief Executive Officer 900 N Michigan Ave Suite 1600 312274-2050
Chicago IL 60611 707
Wilshire Boulevard Wilson IPochard E Senior Vice Resident -Marketing Urban Airports V st Division 35thFloor213531-2704 Los
Angeles CA90017
Wolf Michael K Executive Vice Resident Chief Administrative Officer Assistant900 N Michigan Ave Suite 1600Secretary
Associate General Counsel Chicago
IL 60611 312 274-2070 1674 9eridinn Arenue Suite Oh A4inmi Bcnrlr 33139 Phone 305 S
34-6888 Fux 3l5 534-0 153 105
e Standard Parking it of Miami Beach -RFP No11-0708
CITY OF M1AM1 BEACH
DECLARATION NONDISCRIMINATION IN CONTRACTS AND
BENEFITS
Section 1 Vendor Information
Name of Company Standard Parking Name of Company Contact Person Tareyece Scogin
Aranda
Phone Number 312 274-2016E-mail
tscogginastandardparkingcomVendor Number
ifknown Fax Number
312 312-640-6169 Federal IDorSocial
Security Number 16-1 171 179 Approximate Numberof Employees in
the U S 12 000 If 50orlessskipto Section 4 date and sign Are any of your
employees
covered by acollective bargaining agreement or union trust fund X Yes No Union name
s Standard Parking
operates locationsin 42states and working cooperatively with local and or national unions
per agreementSection 2Compliance Questions Question
1Nondiscrimination -Protected Classes
A Does yourcompany agree
to not discriminate against your employees applicants for employment employees of the City
or members of the public on the basis of the fact or perception of a person s
membership in the categorieslisted below Please note a YES answer means your company agrees it
willnot discriminate aNO answer means your company refuses to agree that itwill
not discriminate Please answer yes or noto each category Race X Yes No Color
X Yes No Creed
X Yes No Religion
X Yes No National
Ori gin X Yes
No Ancestry X Yes No Age
X Yes No Height
X Yes No Sex
X Yes No Sexual
orientation X Yes No
Gender identity transgender status X
Yes No Domestic partner status X Yes
No Marital status X Yes No
Disability X Yes No AIDS
HIV status X Yes
NoWeightX Yes No B
Does your company agree
to insert a similar nondiscrimination provision in any subcontract you enter into for the
performance of a substantial portion ofthe contract you have with the City Please note you must answer
this question even if you do not intend to enter into any 1674 lleridirm renuc Smite llb
tinmiBeac 33139 rPlonc 305 534-6888 Fux 305534-0053 106
ilStandard Parking Ctv of Miami Beach -RFP No 1I-0708
subcontracts X Yes No
Question 2 Nondiscrimination -Equal Benefits for Employees with Spouses and Employees with
Domestic Partners
Gtesions A and 2E should ke axisrered YES eenii votrr employees mrtst
ay same ar al of the cr7st of sausalor uresicpartnertlenc-ftsA
Does your company provide or offer access to any benefits toemployees with spouses or to spouses
ofemployees X Yes No B
Does your company provide or offer access to any benefits toemployees with same or opposite
sex domestic partners or to domestic partners ofemployees X Yes No The
Perm domestic Partner shall mean any riVO 2j adults Of the same or different
sex tivho nave registered as domestic partners w rthagovernment body
pursuant to state or local lativ authorizing such registration or ith an internal
registry maintained by the employer ofat least one of the domestic partners
A Contractor may institute an internal registry to alloy for the provision
of equal benefits to employees w thdomestic partner who do not register
their partnershlps pursuant to a governmental ody authorizing such registration
or ho are located ina jurisdiction tYherenosuch governmental domestic
partnership exists A Contractor that instihrtes such registry shall not
impose criteria for registration that are more stringent than those required
for domestic partnership registration by the Cite of Fvtiami Beach If
you answered NO to both Questions 2A and 2B go to Section 4at the bottom ofthis page complete
and sign the form filling in all items requested If
you answered YES toeither or both Questions 2A and 2B please continue toQuestion 2C below
C
Please check al benefits that apply to your answers above and list in the other section any additional
benefits not already specified Note some benefits are provided to employees because they
have aspouse or domestic partner such as bereavement leave other benefits are provided directly
to the spouse or domestic partner such as medical insurance enefit
Yes
for Employees with
Spouses Yes
for Employees wkh
Domestic Partners
No
this Benefit
isNot Offered
ume
aion othis
Benefk isSubmitted
withthis
Form Health
Dental
sion
Retirement
Pension 401 ketc
Bereavement
Family
Leave n Parental
Leave Employee
Assistance Program Relocation
Travel Events
Credit
Union Child
Care Other
I174
M1eridinnAve rueSure 106 M11ian iBenclr33139 Phone 305 534-688N Fr305534-0053 107
Standard Parking ty of Miami Beach -RFP No11-0708
Note If you can not offer a benefit in a nondiscriminatory manner because of reasons outside
your control eg there are no insurance providers in your area willing to offer domestic partner
coverage you may be eligible for Reasonable Measures compliance To comply on this basis
you must agree to pay a cash equivalent submit a completed Reasonable Measures Application
with all necessary attachments and have your application approved by the City Manager or his
designee
Section 3 Required Documentation
YOU MUST SUBMIT SUPPORTING DOCUMENTATION to verify each benefit marked in
Question 2C Without proper documentation your company cannot be certified as complying
with the Citys Equal Benefits Requirement for Domestic Partner Ordinance For example to
document medical insurance submit a statement from your insurance provider or a copy of
the eligibility section of your plan document to document leave programs submit a copy of
your companysemployee handbook If documentation for a particular benett does not exist
attach an explanation
Have you submitted supporting documentation for each benefit offered Yes No
Section 4 Executing the Document
I declare under penalty of perjury under the laws of the State of Florida that the foregoing is true
and correct and that I am authorized to bind this entity contractually
Executed this day of February in the year 2008 at Miami Beach Florida
Signature
Name of Signatory please print
Mailing Address
City State Zip Code
Title
674 Llerklian ienucSuire lOh ILiami Beach 33139 Phone 305 534-6888Fa 305 534-0053 lU8
Standard Parking Vir of Miami Beach -RFN No11-0708
LIVING WAGE CERTIFICATION
Pursuant to Section 2-408a1ofthe Miami Beach City Code all Service Contractors as said term
is defined in the City sLiving Wages Ordinance as codified in Sections 2-407 through2-410 of
the City Code entering into a contract with the City of Miami Beach shall pay to all its employees who
provide services covered by the Living Wage Ordinance Covered Services a living wage
of no less than 8 56 anhour with health benefits or aliving wage of not less than 9 81
anhour without health benefits Additionally pursuant
to Section 2-408 doftheMiami Beach City Code any and all contracts for Covered Services
shall be void and no funds may be released unless prior to entering into any
agreement with the City for a Covered Services contract the employer certifies to the City
that it will pay each of its employees no less than the living wage described above A copy of this
certificate must be made available to the public upon request The certificate at aminimum must include
the following athe name
address and phone number of the employer alocal contact person and the specific project for
which the Covered Services is sought bthe amount
of the Covered Services contract and the City Department the contract will serve c a
brief
description of the project or service provided a statement of
the wage levels for all employees and e a commitment
to pay all employees a living wage as defined by Section 2-408 a oftheMiami Beach City Code
if Iam selected
as the successful Proposer I further understand and agree and acknowledge that failure to comply with
the Living Wage Ordinance requirements shall constitute amaterial breach ofthe contract by
which the City may immediately terminate same 1declare under penalty
of perjury under the laws of the State of Florida that the foregoing is true and correct and that
Iam authorized to bind this entity contractually Executed this 15 x
day of Februaryin the year 2008 at Miami Beach Florida 1674 Meridian Avenue Suite
106 ignature Ma ng A
ress J David Hoyt Name
of Signatory Miami
Beach Florida 33139
City State Zip Code
Vice President gional Manager
Title 6741feridian Avenue
Suite
106 M19iami Beuc 33139 Phone 3 l5 534-688N rFrcr3S534-0 l S3 109
Standard Parking it of Miami Beach -RFP No11-0708
Cnsolidated Financial Statements ears ending December 3t 21106 200 and 2UU
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C outeuts
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Standard Parking City of Miami Beach -RFP No11-0708
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Standard Parking ity of Miami Beach -RFP No11-0708
TDPDPRIiIGtdRPURTIU
tdOLID-1TED ITEIETdFICd1IE
in thousands etc2pt for share and per Glare data
1eir-Ended Decrinber 31
p u iu
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Standard Parking rf Miami Beach -RFP No11-0708
T1DRDPRIIGCURPORTIU
C USOLIDAZEDITELE7OFC OfIOTOC hHOLDERS DEFIC IT1 EiLITl
in thousands except for hare and per share datai
ccumulared
Cammoa3toeF TreacunStocl additional Otter
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Standard Parking itv of Miami Beach -RFN No11-0708
STDRDPRIiING CURPURTIU
CONtiULIDTED STTEJIENTSOF CSHFLUS
in thouaud eSCept for hare and pel Care data
fear Ended December 31
Cperatins acnrines
et iame bEcae lefrdtciiduaa3 maeaEi -3 ofcclluwos
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rate eLangezon rnsh andcaL equivalent Lif9 cr a eiacr ae
m asp alcadeualzat1 59C Cis ati cazla e
ura enr at
begu iu ci ea P --1 1356S
0Cae6 and nshequirlenratendofa-earCUSSS i l-S
111350 Cashpaid oretEle tto15 S 5 S 196 Y ometasz-lo
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aou-asp acrDzatiued frapitaeaohliaioly1 631 S 5-i
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Standard Parking City of Miami beach -RFP No l1-0708
T-DRDPRIiIGCCtRPOR
TIO LUTES TUCOSOLIDTEDFI C LPLSTTEJIE
ISears Ended Deczinbet31il7b OUP and
00 iIn thousands escept share and per share data
i otzSignificant ccountiug
Policies Stailda dalineCcttauSw3aldcthz Cmu i and tsutIdialzs andafiil atz
manaez operate and dereLop parhm tcpelttesthrous hcut thernired StatesaldCauada Thz Cempan is amt
cur-cuedsu sidiarofStealubo tt ndustlies LLC The Ccmpanpzoridzs ou-sltz management sec ices at
multi-le el and surface facilities for alt maiorlual4 et of thepark iag iudusn Thz Ceutpan managzs
applestmatzl QOpa4mefactitesxrxs theated States and
Canada Theconscl datedflnall al 5tatelliellt5 laclude tLea ccAnts theCompau itzlillycnedsabsid
arse aad oint -euriue ullucktleC ampau has mclz thanoo -nership tutelest Afiuorit interest tzcclded
m theconsolidated statements of income atheiciutzanire pltueluou-cutlcllu2tutele t inconsoltdate3
cint -ennlres e ha e tutelests in 1 pointenntes each cfhich operates errzza one and teut-ra cpalf
mg actlttiz i the 1Scutt -enrticzzi ht are tuajolirouecl bus and alecensalidatzd uatc curfiu
incial statement andfig e are single lnupcszeutltie herei ella-e ao lutelest Cl aminoitintzestInre
tments in joint teunlres -helz the Comgau ha a0 o ci lessnon-ccntrlling cnzrshipinizrest alzaccctmted fct
under ilze ecuir metuod-1slgntficaar nieceomuan profits nansacucns aad balances ha e17zea ehmmared in
a usolidation
I 911hie Vii -I
RES C GII1IDPllCiITIlI7
0 Equit ofOperarn n-arureuf letiiidesUcner-Lip Loetionc
Other Tuetments n Dec ul-March0 fauaaement ofparltuglots C 0c atcusstate
tiEs shntzte operatlcas and parking
meteiS
The eistmt IEs la ilhlih eha-z a aliable interest are not consolidated into our fulaaclal statements
because e ue net the ptimat beuefuiar
pA 3K144 t1-eiileiThe
C culpau eccgnizeszrass receipt net of tapes collected fr uieustetnzrlflu3easelIccattons management
fens and amounts atttibutable to aucillat sec ues earned faom management contract propetties as palling
re-euueas the elated sec ices are prarided ailso included to p ukin2re-eauealeBain on ales of palling
contracts and dz elcpmeutfees Derel gmentfees are rep euuezeceied ficm acustomer frtrhicheha
te prc-idedcenaiu ccnsulttug services as pan of our cYeringsofancillar uiauagement sets iceThe gouts ftom
sates of cei racrsaleforthese contacts fori-hich teha-e noasset balls areuershiv interestand rmild betecei-
ed aspall of a foimttla bay -ous iutriocontract in ordzr for the on-uer to relmiuatelire ccutract pnet to its espiraticn Co ci
ajki
Se 9ipsTheCompau-eoognlzzs
eosts forleaes and non-rzinlburszdcost 9omuialtaed facultiesac cestcfpuling servicesCost pari
ne ser iczs consit-piimaihofDent andpat roll related c sts1674M1leridrnn AvenueSuite
1 llh M1 ianti Beue 33139 Plume305 534-888 Fa 305 534-11053118
Standard Parking City of Miami Beach -RFP No l1-0708
4T-DFLDP-RFsI t CCtRPUIt
IIU OIES TOCOSOLID-1IEDFICI LSI-IE1fE Tti
ContinuedI-ears Ended December 31 405Ou andUQa
LS thousands except shueand per hare data
Ad-et7iin2 csts are epegsedas rlllt11Tei1agd iI2 lACllrCled in egersl aaa aUguaiaati-e e peltses
Ads eltslt epeaseaereeated56S auil S5 f i500 au3 plrespecti-e1-
Srocti 3ciConteion
Prior to Jaguar 106 the C cmragfotlo ed -cc untisePinciple BeardClli uioulv oc
ctr u4rnc-lsueri rorrpt ta113 relate3ratelnetatlons inacc utting for the stact optrcn -ranted
nemptcees wd directorsAccciinelregtplo-ee and dlrectcr compegsahogespegse rasrecoaizea oalz
forthese options these1r1cet as less than fau market attte at themeastuemegt date The Ccmpan adopted
thedisclostre-cghprcrrsicnof SFAS tic 1dCUUrr-rt--3aeCarczsasr
Effects e Jwuar 1 005 the C crupan adopted the fau aloe reccgiucnp1-isicns of Sr AS Nc 1
Rusrgs themodifiedprespecti-emethod aac consecluegtt has netretracuet tadjuste3p7cr ported
reultstgder thlymethadampegsauog costs are based cg the estimated fai altre of therespeca -e opticgs ag3
the prartsgestuts m the penwd See NcteR
iCash equr alents represent funds tempcrarriz inested iumono -marketSgsintmegts nth maturities
of oae to firedaCash equivalents are stated at tMuchaP1tcsluate
marketslue dtccx cecDo7i
zccour s Accougrs recei able get oftheallot-wce frdcubifiii accougt represents our estimate of the
amount that ultrmatelt rillhe realized rgcashlagaement rep rears the adeatlac of italley ance fordoubtful
accotrgts ogag ongoigg basisusgt hissrival collecilen meadsaain ofrecei ables agda re letr of specific
accougts sadmakes ad nstments igtheallo raace asuecessarChan es igecagomic cogdatiogs orether
circttmstauces cauld irate ag imcact ogthe coilectrcn of eiisngQ recei able batagce crfuntre ailov ance ccgsrderatiogs
Asof December 31 v05 and 00theCcmow-s allat wee for 3oubiflilaccaugtz ra S3fia
andS
S6resaectrelLfRSft7i7itt7
rrrrLeaseholds equipment agd leasehold gnprovemegts are state3 at test Leaseholdscent ofparl
in2 ccunact7jare am rtizedonastraight-11ne basis overthe a-erage contract life f1Cears Egtupmegt is depredated
cnthe might-lrge basis o er theestimated useful li eof approaunately -ears cn aerase Leasehold
imprc-emegts are amortized ogthestraiht-line basisoer rite telnts of the respective leases er the set ice lives of
the Smprovelnegrahichevez ishtera-ersge cf applcYsluatell rearsj Assets under capital leases are
amortized ou taestrsiht-lice bass overthe telxu cf the respecti-e tease or the sera ice lines of rite asset Depredatlog agd
amortizatigiaclude losses cg abandonments of leaseholds wd equrplneat of S X65 55-t5and SS9 g1 005 40 and
00 xrespecti elf-Jepreciatron expene nas5551 55 wd 5301 ig C4b VOS and CO
Sesectr-elr
CiC7ti
Du Jaguar-1 QC the Cvmpan adopted Statemegt of Finagcial Accotutting Stagtrds c SFAS i o1
Cooiiiianxz OLcr IPtrorcibtiSeSrhich eliminates the aln-altizaaogof Qond riilgadgteadequrre that 1674
1 eridian-Irenue Suite lOh 19innti Bench 331 i9Y Phone 305 534-688N YFt r 305 534-0l5 i119
Standard Parking City of Miami Beach -RFP No11-0708
STDRD PPFICttiRPORTIO
COTES TO CtSOLIDIED FI1CIaLST-1TEiETSdtunriuuedt
I-earsEntled Decelnbrr 3100600and OOa Iu
thou andsexcept share and pet share data g
cdcillbetested S xilupsl ruentatleast amuall-Sealu1alaupaxrelenttestf ced iilmadebtae S
i rAli I1 lCtnpaaintheftut1quSxerrrtheerendedand-respecn ei d1d at reluue adtustuleut
ro tae cauria-clueof ucod
rilllG772i7F C7ife-iltEI11171PcSCetS
LCII2-iedttsse tad delltlf ableaita lalble5V taf1 1te11es axe Ie SePed fC2 impanmenl TaeL2eIerectsa1
t1laaFeS 11CIIC imtal-eSindicate that the cart-ins smatntof au asset ms act be reco-eraUle Recc-erabilr
of assets to be held and used s Sueasured ba cmpallsonof the carl-ing uuouut of au asset or zSCUp of assets tc
fnnlera1dcounted net cash flcss expected tc be eeaerared br the aset or group of assets If sacs asset ale
causidered tc be lmpailed the impanlueat teccnlzed messtred hthe uuotatb-rhich the carlugamctult
faeasser exceeds the au aloe of the ssets ssets tc e dispced of are epcrted at the lcer cf thecaYing
amotat or fur aloe less cast tc ell
JarL-an-E
tsThe costs ofabtamag fmancmo ale capitalized andn1oltzed as intereste peuse -e1 the term
ofthe respecti efinancing using the interest rate method Debt issuance costsof 51 03-sad 1 w at
DecemberI4i6and 90 respectirelare iac udedxa iutsn ibles and other assets a1theconsolidatedi alaace
sheets and are reflected netof accumulated amcltizaucnof 51 16and 5 -63at December1rpfi and 0
respecu-eltliortRl iP a2lYr
2S The cazxxxas aloesof caa sccet ats receivable sud aceouats pas able axe reasonabte estimates of
heir fair slue due tctheshop-term nature fthese fiuauclai lastiumeats Otherlaafl etm debt has acarr lueah e
thatappxo amates fair aloe because these insriumeats beariute est at market
later oratesCart fntitaa7r
oThe fuucticaal curreacz of the Compaa sforeign operaticas is the localcu renccccrdmgl-assets
and liabilities of the Calupaa foreign peraricas areuanslatedfialnfcreien culYeucies into L S dollars at the
rates lu effect oa thebalance shzetd1te-aile income and expenses are translated tthereihted-a-erageexcawge
late far the -eaadusmearsest luug from thetranslations of fareisxl ciureurfiauuial statements
are accumulated and classified as aseparate ccmgouent ofstccl hclders
eciuit-In e est
rare cs e use a variablelate seai rcreditfacitir tc fznsace vur cperaticas This facilit espases us
to uiabillt Sa interest pa tmeats due to hanger v interest rates Ii interest rates increaseiutelest e pense
increasesau3 con-ersels if larerest later decrease interest expense alsodecreases itebehere that itispludeut tc
limitthe expo sure cf as racrease xa
interest later To meetthiscb ecti erte enteredinto tnanteles atesaptraasac ioas vSth LaSalle
Baasaricnal ssaciaucn f LaSalle inC0allc rmg ussa cautSn ietake ad-antage cfLIBOR based pricin
underour C sedltgreemeat rhile hedging cur interest rate exp sure au a pcxtiaa fourbc ro iugs under
theCredit Freemen itZate Cap Transactions1Lader eachRate C ap Transactioae recee pa -ments from
LaSalle at the end ofeatsquaierizpe i d to the extent rantthe Yie-ailing tuee monthLIBOR dtu azthat peicd
e ceeded atu cap rateThe fvst RateCapTransactic a capped otu LIBOR rate ana national amountofS OIu
ilficnat 1174M1eridian glenue Sui e106 1inntiKeach 331 19Phone3 lS534-6888 Htir 305534-0053
121
Standard Parking Cih of 1iami 13cach -RFP ho Il-17
U8STD-r1RD PRIiIGCGRPUPTIU
COTES TO tUSULIDIEDFICI-LSTaIE1IETSiConnuuectt
fears Ended December 31006 i0and UOa
Ll thousand except share and per share data
oo fci a fatal cf 15 mnths hicll mattired on tl1 0G6sud f rhicl e recdaized a aln cf 5C
million -er the life of thecap cr the ears ended December 1i S and114 re recogulzed alain of
54 mi1110Lall 15U1m1111Cnespectiel-th cfsihe e re rted a aredtcucn cfmtere tepeae ivtL
eCoasclidated Statement Ofta1 llill The second Rate Cap Travsacaen capped ourL OR rate on a
nctrcnal amount of Sl 0maliou at a for s total of nine month---rh dt matniedciOctcl el UC art3 for
llich ce recoenized aBaia of 51S thousand that as epolied as aeducnan ofmrerest expense in the
Consolidated Starement of Earninss for the ear ended December 1G4 Each RateC apTransacuenlie au as ofTama V
1G4 and settled each quarter cn adate that coincided frith curquaiterl s inrerestga meat date uudet the
credit
aareemevt nX046aeentered irltc athird interest rate captravsaction rithLaSallerhickalloy s us tclimp
ouiecgostueon aportion ofoubclrrinsudder theCreditreemeat Rate CapTrnsacnca Lauder theh
dRate Cap Transacucntz-e aill eecei e pamenr-from LaSalle each gti3lterl ti period t the extenthat the
preaihug three month LIBOR dtuins that period exceeds ctir cap late of 0u The tltidRate Cap Transaction
caps our LIBOR interest rate cn a notional amount cf 550Ctlllllicn at cfor a totai of 6 mouths The Rate
Cap Traniaction began as tfausut-1 Qvb and settles each duttlYer on a date tsar colacides aithouuuteh
interest garment dates under the credit agreement
at December 146the 5 y ltlillinRate Cap Ttausactiou is repotted at its fan aloe of 541million
and is lnchlded m prepaid epevsesand other assets cu the cevalidate3 balance sheet Tctat ehaaein the fair
aloe of the Rate Cap Transaction ha-e been 5u uullicn aad ha e been reflected iu accumulated other
campeheasi-e income on tLe cavschdated balance sheet 51thousand fthis chave hats been recccded as au
increase of interest expense in the censo-lidatedstatement cf income forthe -year ended Becember 1Oi76 it
edouct enter ultc Jeri ati ainstltiments foran-purpose ether than ash t3otr hedging ptlrposes se
of EarrrarcsThe
preparation offinwcial statenleur in ccvformitz rithaccottuuag pz incpleseenerall-accepted is the
tuiredStyles leryuires management to make estimates and asstlmptlcus that affect the amouats reported in the
financial statements and accompanF ing notes cttial results could differ from these estimates
itrtrnceasErnes
The Ccmgau purchases ccmpleheasiellabilit insurance cerine certain claims thar Donn at pa141u4
facilities the C ompany tease or manaees In additrca the Compaul gtuchases twlbrella excess liabihr ce-erase
The Campaatsraricus liabilir insurance policies haedeductibles of up to 5Githat must be met before the
lustuauce companies are equred to reimburethe Campau fc cots inctrred rzlatin to ce eyed clalrus s a
result the Companz is iv effect self-instue3fir all claim up to the deductible levels The Compan applies the pro
isiouscf SF S iaic oriroforCC37ofiClfsindeterminingthe timing and amount cf expense recagniuon
ascciatedvithclaims against the Compan The expense recozuiticn isbased upon the Ccmgan rsdetetnunaucv
of au unfa oraL-leotttecmeofa clairll bem9 deemed as probable and capable efbeiv reasonably estimated
as defined iuSF ISloo This deteruuaaticn regtu estheuse of iuaomeut mboth the estimat ovof prababilitti
and the amount tobe recognized as av expense The C ompan-utilizes histcrica claims experience alcnQ
rithregular input from this dgarniu uraneead-lorindetermining therecntited le-e1cfinsuiance ic
ccFutcue information reardinshtcricatlossexpe reacenreiuirechanges tcthe le-elcfustuaucere
cesand xnld yes-tilt inincreasedexpense eccgui lcn uthefttuelV1
h74
9ei idian 4tenue Suite106 M1 ranu Beach33139 Phone 30 5 534-6888Far 305534-0053 1 1
e Standard Parking t of Miami 3each -RFP No l1-0708
STDRDPRIiIGCURPORIIO
OTE TO C0ISOLID-TEDFICLaLSTTEIETtiConnnuedi1
earsEnded December 31G04OUP and 6t1J In
thousands escep are and per share data iiiP
CdThe
C cm auItubleet aht aanIn112IICIlIlal OUise cf ctu tImesTseC olupau 1ilestae pro
isinsiFa4ccot atlfICaut u22nIeru cietel lillulthetuluzl aLd alzl uitexpense reCJ2nI
rCL35Jaaeil7lh12Sal Cl itltla@alu iilMarla3erle ltt i2illh-laL iefl-m1lteinal aadei eIaal 14a1 ow-ei
antaepotextnalcutcame cflrt2aoa mdetelmluulethe need sa record habiht es frpoteutialtestesandthe disclosure of
pending Ie ai c1alm SeeAare i Ear rr dcc
nnruPcrtcezrFuu10
5 F SBrsstt2d Starerllentof Fraarlclal cantin2 Standards intelpretatiouNe Sr-FI1 i s j ircora r -
vri-z ceciz1crnrTa6 F1S clalifies the accct utlus fartluc2rtamr-iu income lases recoen
redIa an enterl rIesfiriauciatstat2uleuts Iaaccardauce nailSF aS10u -cccuntmQ fcr Illcaule Taxes
FIN S also prescribes a rec eaiticu thleshldazld ideaurementattribute for the fiaauclal tatemeut recagrlltiau
and measurement of a tax pasitoatoeu or expected tc be taken is a tat rehua The Herr F58 standard also
pro-ides guidance nderecoguiucn classification irltezest and peuaites accctultlug in Iutelimperrc8s
disclctaeand nansrtiauThe pro isious of F 1S are etecne far fiscal nears beirmiug after December 1
u06 Tae Compare-has ccmplered a preliminar eatuattuof the iitlpact of the Janua 1 OCt adptvncfF1
S and derermrned that such adoptauis ret expected to haea material impart au tae Compau fiaancial
p-sruacr results famoperations
y September 06-taeFASB i stzd5tatemeutcfFinanaal Accouann Standard Fair aL-s
rerri--Staterueat 1c1Statement Nc 1defines fair -aloe est3blislles aflaule rarl farmeasuringfair
able lu geneiait accepted acccuutiug principles and eYauds disclosureabaut fan-aloe measurements
Thestatement doe rent e3uireneu fail-aloe measaremeuts but is applied to the extent that
atler accetulnug lnouanaceulents require cr peruut faualoe measurements The statement empaasues that fau
talue is a market-baledmean uremeatthatshcuid be det2rYlliu2d bated cu the asst mptiausthat ma letgarticrpauts
tcouldUse in prlciag au asset or liabilrr Cmpaares ili be requned tocir clcsetheextent n hrcL-fa
rrabicrs u redtcmeasure assets and 1abrlltestheinputs used to d2 elcthe measurements andtae ef ectof certain
of the measurements ouearnra srarchanges isnet assets i fcr the neriad Statement Nc 1 -i effectse
fcr fiscal sears begianias after 1aember 15 i1-The Campaar isnixreutl eraluatin tae irupact
of StatementI Ta 1 on its cousalidated financial statements-but isuct -yet iu apcsiucu to deteruuue the irupact
of its
a3opticu
11 1674M1 eridion 4venue Suite 106 A9iumiKeuc h 33139 Phone 305534-688N Fu -305534-0053
1
1Standard Parking City of Miami Beach -RFN No11-0708
STDRDPRIiIGCCRPUFL-1TICOIES
TV CO SOLIDTEDFICILSTTEIETSIContinuedjI-ears
EndedDecetnber 31 U16CnjSand flpa In titousands
escept share and per share data dote B
het Income Per Cotnrnon Shire n acc
daace rt11SFASol Earntus PetShire i EPS Basic uet urcoure cet Lre isccarpured i -cdu3s
uesiucroare b she ehred daiaerageuuurber cfshares cf cotriruoa sroc tcutstaadra2dutta theper d
Ditusednzt rncorue per hare is ba e1 uponthe tie 2hted dai1-ae aQeurruvercfsharesfcauuu u stc
rcutstaadin2fcrtheperiod plus diluu -e poteattalcetuuian sL ares urchtdtaIIsti cl cptteusnsius the treasur -stccl
tuetlrcdThefollo
tiing taulesets iat7h the ccmputatr nofbasic aad dtlured net urccme -er sh re bearEnded
Decetnber 31
Decetnber 31 December l t1U6 GOE
40a tin rltou
ands exceptfw hare and per hare diva imneraror eturcoute
S
ii -15 i-1 19S6 10 DenominatorDenotuiuator
for
basicnet tucoure per cotruuou share t eish
edaeraeebasicshares cutstandine x98 51106 5600 S9ieiehted
areraseof dilused share cutsLwdiug i06 401060 16S U1Bastcaet
incoare per ccnrurou share 53 S S 1 3 0 Dih ti-
enetircoure perccmmoa share S y 5 l g s0 There are
uo addittcaal sec uiues thatcoulddilute basic EPS ra the fittu ethatt-ete act wchtdediu the earupntatiorr of dilured
EPS dote Cion-Cash
Stock C atnpensationEspense Iiracerdaace tth
the 01Cpttoa Plan outstaudtu optionstc ptuchase S0 S6 shares ofSenesD preferred stock itnruediazel uecame
tills -ested aad exerci able upon cctupletionof our IPO The ested Sene D preferred
stock cptious rere rhea ceuetiedtare eptioassa purchase auanQre ate cf -15 6sharesoftu ceuuuau stock
rhtcir became frrlltested upon cetupletioaof our IPO ou uue r0-3 For the earendeel
Decewber 1Jre recorde3 53uailircu non-cash ltcckcompeusatron expense Lhichrepresented the dtffeteace
bent een thefair tuarlet -aloe cf 5110per sh uet -the iP0trice pethare aad the exercise price of
56 per hate ou the 186shares ccu erred to our ceaunoa stool Iu additiou rerssued 11 apucns at
au exercise nice of 511 a-hieh aere ituarediatei--ested onOcra3er pi hea the fur urarket aloe
sas i 89 per share ande reccrded the diiYerence as cupensatt aexpenseoteDetGain
from Estin uishmeut of Debt andOther u0-t ereccrded
a netlain cf S S to cenltwctiorr ith otuIPC1 Iu Cis and OC fis ehad aeaurs foui extin uishmeut of
debtaad other116741eridian 4renue
Sure
l06 MiautiBench 33139 Phone 305 534-6888 Fu r3 I5J 534-0053123
Standard Parking City of Miami Beach -RFP No11-0708
STDFI7PARICIGC ORPCRTIO
CTETp COSOLIDTED FIaCLLSTTEliETSiCantiuuedi
fears Ended Decetnber 31 2UOtiEIt7 and UO
In thousand eSCCp hare and pet share data
The net sasu sous extueuhsueutofdebt consists of the follyins i iv thcusauds
Tear Ended
Deczlnber l
D9
w r6ou-audtiLc
zrsnP
e-gaYmeutexa lttouimmeea ocredoiacsisn S 6 ii PvTCi
OU31f22itelaieil tC eY111 11P iL1ntJfliebf1III ddltloual22rllrilm
cuIateStPllrC1a e
CfCIIIx11Qll itCtli pt1On ii I Ijitae-off
ofebtisatulce cysts reiatedto f rxner erdcr cre3itfacility SS rA4lte-off f carr
inalueiuexcessfprincipal related tc I-t aaes S 0etsasu fxcm extiuenilxmeut
afdeb and atlxer 5Sdote E cquisition As of
Ianual s 1
C 46 i2 3ccltssrei9 21e52at Ieparl iu2 opratious i5ouudPasircuepart of the agreement all cf Scslu3 Pari
ues ope ativu utSeattleand elle ue ashin au sere auedtous c lndParking cgerated appresimatel Sparksug
lcaticns andtohuttlecpexaucns Zu cujtluction rta the acquisitioute enterediuty loos-term
emnlvmeut cuneacts tith ttoofSvuudPar l ins princspals dote F Borraningrranetnents Lcag-term
be yo vinzs irlorder
ofprefeeucecvuis cf In eCe tmounrQlltitBOdtuRlrej
DueDaceDecember 106
Deember L304E iin thou and iSensorCreditFacilir
arious Juue X411 S
X1 0C 5 6G Setlscr Subordinated Notes9----i3
8Carriu -aloe suexcess
cfprincipal arivns ---161 prat euttue 3ebeunlres
11 Q0 axivus -6S9 Capital lease
oblsgatson-ar ous arivus6 39 6b Oblxsatx
casvuSelleruvtes and other ariaus arious 1 65 SS Fhi
1 5 Lecurrent
gcrtiou 6F6 S S
S ucSs So it
Sl1OV 177Q f7-OiE The
u a aSenrcrSubordiuatectNotes i he90totes lere issledsi Septeusbec 145 C nJnlIX005 the
CcmYan-redeemed the remaiuias outstanding balance cfthese sexlicx ubcrdiuated acres itllaccumulated suterest
The redemption aasfimded-rislrpallthrcue 15orrcruma3eou our Seui rCreditFacillr 1
l
h74 M1 eridian4renue Suite 106 L inntiBeach 3339Plrune 305 534-6888 Fox3 l5534-005312-1
iiStandard Parking rof 1iami Beach -121 N N 11-0718
TDRDPARIiIGC URPORTIU
OTE TO C OOLIDTEDFICLLSTTEIETSC unrinued
1-earsEnded December 31006Gt acrd Oily LS
dtuu sledexcept bare and pet hare data 5
rCadrrFnntin e
entered zut au anieuded anc restated selsicr credit treezneatacf J uaeifiitL Br 1Jcf Sner3ti
and LaSalle BauiIT-as cc-adrninzsnati-eaentit-ells FaroBan3 Taass-udlcat onzeutandfcaz other lenders-
This a2reemeut amends andze tates ciucredit facilin dated Jt1ne Op-1 The seniorcredit
faci11t1 i as increased fom 59C C rrulltea tc S1 5zrullica Tae 31 mzll oa re -clingcreditacrlitil
e coire cn June911 Tae re -ol inn creditfacihn include aletter of credit sub-faciht til haSi1b11rr11C
ofS o million and as fug irae snb-facile iSthasubliuztcfCOuullronThe rem o1-in2credit
facilit bea sinterestat our cptieuat either ljLIBOR plus the ap3 licable LIBOR tlar2zn ransin4 benseea 1
COa aud9o clependlus nthe rati cf iutotal finde3 iudebtedne s to ouiBBITD f1em time t
trace ITotatDebt Rano or itheBa e Rate fas defrnedbelc j alus the apviuable Base Rate Dfa gin augza bet
a-een OOG o andodependingououzotal Debt Ratio aSun elect Snterest parr ds cfone nro rluee or
imouthsforLIBOR based borrc Sn s The Base Rate Ssthegreaterof 11 the rate publicl anncuuced from rime to acme b
Bank cfAmerica as Sts pnme rate or ii the c-ernrght federal fields rate plus 0Theeuiur credit
facillt iuclitdes the ce
ceu ats filed charge ratio total debttoBBITDratio and a limit ou our abilrt-r to recur addrtional indebtedness
rssue preferred stocker pai di ideuds and contains certa aother reslrictlons oncutace ities eare required
to rera bcaro mgsunderthe senior credit facilr out ofthe proceed cf figure issuances ofdebt cr equitt
seci rlties and asetsale ubject to certainctr-tomal exceprcusThe senior credit faerlit -issecuredb
substantiall rall ofcur assets au3 allassets acquired m tae filling iincludiag apledge of10i aof
the s acL--cf oures sting gad fumedomestic 2uaSautor sub idiaziesand 6of thestock ofciuesistias gad future
fcrei ai bsidzazYes AtDecember 1tiGb ie
icere in compliance ithall cfour fiuanaal cn enacts The neiehted aceraee rntere t rate
ou oureaior Credit FacilitatDecember 1 fjC 6and CrO as QOo and erespecti et Tfle rate includes
all outstaudmQ LIBORecnn acts interest rate cap effect and lettezofredrt The reiahted at era e
interest rate auoutstandingbolxcuingsnotincluding letters of credit i-asoand 5oat December 1iFG6 and
GC respectirelAr December 1046u-e had S mi111on
of letters of credrt outstaudnII under the senior credit facilrts bolrou-iues against thesenior credit facihn aeQreeated S -
1rnrlironand i ehad 551milliona-ailable ender thesenior credit faciht-tiCcusolidated fat eutizresha-e
entered into our agreementsfor
stand-alonede -elomeut projects pro -idrns nnreccur e iudln1eseinteast
edebeurieareclltealinedb taeec ccou-ac flint ere fitadedeaaeentered int aricus fiuaricragagreements hica
ere u
red forthe piuchase cfegiupnr2llt111674 M1 eridinn4renne Suite 106 lL ianti 6enc
h33139
x Phone3lS 534-6888 Fai-305534-0053 1 5
Standard Parking Cite of 11iami Beech -RFP No11-07118
STDFiDPRILICC C-RPC7RTIOOTE
TO CCt SOLIDTEDFIaCILST1TEIETtitConriuuecltI
earsEnded December 31 COSOVandUO-1 Intlxousands
escepr share and per share datai oteG
ccumulated OtherComprelren ireIucorneThecmpene
rts ofaccumulated d ecompxehersx-e ixcaeaxefellas 045 Ge
P e
talraunofinteearatecapS 1 -F S 1 Effect cif
foxeiza cnrrener traaslauon TotalS
1 S i oteH
Income Taxes Tlxe c
m Lent cf xacurue tas ea pen erbeaefitrthe erendedDecem ex fiii aad Ov-i rer all
4u5 ii47
l inn thi
Ctu entJrc
xicn fbenefitl LSfederal
FareinState
Totalcurrent
Defen
e3 beaefit
LSfederal
ForeiaaStateTataldeerred
Iaccmetax
benefit
S
9S
1-S --1 1
i 1261 1 1
13C S6
ill j 1I
fwl-Sil-l
3SCii-j Sill1 11674
4
eridian 4venueSuile lll6 4 iumi Beoch331 i9 Phone305 534-6888 Fax 305534-1 0 53 126
Standard Parking City of 1iami Beach -RFP N 11-O7OH
TDFDPRIiIGC7ZPCIRTION
OTE TC CONULIDATED FICLL4T-1T1CIETtitConrinuedi
IeatsEnded December 31 OOti 00 and UOa
L dtousands except share and per share datai
Deferred Hecate rases reflect the net effects of teiuporar dit3erence beneea the car2-ru auouuts of
asset aad lrabiliaes fir financial repocra pt2pcses and the aruouat used or rucorue tax pu2pcses SiHifieanr
coupcuents of tleCmsaas deferred tax asets aad lrailines as cf7ecernler 1G06 anti iii are as
fc31c
tAi6 00
iin rLou-and1Defen
edtxa etsNet
operatin icss cair f urardiC y16S -t -
-ccnredexpeases5 11
5CS-edit Can--iag aloe iu ecessofp2iucipal -
1S ccntedcortrpeusat au 69x
069 t a2rrt62l-ard 906 r5i1
Bool oer tax depreratiau aad anoitrzaticn 9 hl
accrued lease obligations 6
GSs deferred tax assets 9 S 1
Less -altraricnallcuauee 69i-C
iTaaldefei ed tax asset 1
S Deferred tax
liabilitiesLadistributedFrei HEacuiugsfiS6 it
j Tax er bookgcodt illaruc 7izatica1 -01 f1hS
iTota deferred taxL abilities 1 s i1lI
lNet deferred taxa ser-3 16 -
S1ntcuutsrecogaize3 cn thebalaHCe street
ccasist of
G06OS n Louc
an i Deferred tax asset ctureutQ S9C
1 961 Deferred taxasset liabilir i brag term a-1
fil iet deferred taxassets
J1SF S No104 3ccct utinz for lucerne Taxes requires tlaaz neassess the realrzabititti of deferred
tax assets ateach repeating genodThese asse ineuts geHerall ecusrder seserat factorsruciudrus ttere eisal
cfexisting temporary differences projected ftuure taxable rucome and potential tax plaruting strategies -e ha
ereduced the-aluatioaalloc-ance related toour uetoperating lesscarrlfctu aids OLs and other deferred tax asset
teat abelie-e arenacre likely than Hot to berealized based open our prcfitabiht oer the past se eral ea
sestimates ffitnue taxable iHCOUae rrtutaucas oa the use of etu NOLs and thecarfern and life er rhich
the taxbenefits a rll be
realized at December 14 6 theCompaaS had55 0millioH of federal act operating less fNOLs tchichtt
il expire inilaeears O1SttuoUgh ts arestltof theruiual publicoffe rug completed iHcute of0-i as
c-uershipchaa eoccurredtuilerInternal Re-euue Cade Sectica S -hrch liiuirs ot rabalit tcnse pee-chaH eNclLstc
reduce h tare taxableia ame 161674
1leridrn
tAen ieSile106A iunti Kendt33139 rPlrotte 305 534-6888 Far 305534-0053 127
Standard Parking it f 1iami BcICh -RF N 11-07UH
STDFDPRICIGCtRPC-RTIUOTE
TUCU OLIDATEDFIB -1CLaLST-1TEfE7StCuntinuedifear
Ended December 31 U06 OVf and fn Lt
Thou andsesceptshare and per shave datal sl
pre-tcu eats deCm an L-ad rearedts tu esnneut isitlanadian bst iitaperrnanentlren rested
tudetaP3-In CVO bared ciits fttn einvestmentplain tae C ompau ha de etutaedthatits rurestn
enttoC anada is i Lnser permaaenr mduronoa aul aspro ided for taxes cn tts lwdt trcbuedCanadrarear
uu2av part of it-G 6aadtas prc-isrua
recouc lrancnofthe C crrtt anr pottedincome abenefit d eamllll11pltebIllliltrp3 ilrbekiucotue
i3oss befare iuccme rases b tl startro taited States federai atccme tas rate isss fv14 rOf
6OOE lD i3n
tou anTas
at stanuor tare5 -0 S 1 S 55
ForetnDr--dnd and repattlaircn cffcreienaLtu s
9-Permaieit Differences
11 SSi State cases netof federal benefit
S-SEffectofforei2a a
ate-SSReductioncf fetei utas
reserve --
339other 11 --
71-3 7bV61 0 Chaueeiu -aluaticu aflc rcance
r9-3 i bi 91 Iuccmetasbeiefrt 5 1
SSG 5sli S11Tales paid llaictatefet aitecl States Fedetsl altetuanre mruim
tmtas certainstare iuceme lasesandCauadrau rase ll-ereS -SiCand 1-1inGCbptand
0ri-i e prch el
rote IBenefit Plan The Cemraaoffers deferred compeusa araugemeutfor certainkesecuti-
esand spasot au emptceel sa iies and rearementplanm hich certain eu pio-eel are elrsibleto
varticipatz Subjecttoleir couttuued empic mentby taeCampaucertainemplo eel ct etedsupplemeu
alpensionarraueemeats vi13tecei eadefined monthlti beuefir upeu attainingae 63t December C 6and
00 theCcrupanl tsaccruedS53and S frespecti ei representing the present clue ofthe
futlue benefit pameur Espeu es related to these plansamanited to 515S1-aud S199ini6
C and GU1 te5pecti elPartrcipaits to the savings and retirement plan ma elect to contribute a pcrtioa
of then ampensatien totheplan The Companz coa ttbutes au amountiucash or otaet propert as required bl
eplan Espeuseelated to theseplans amcuu ed tc SSC SS and SS1 iuC
Ob
00 andU tespecttve3 1-1674 1erirlirut AvenueSuite l06 17in-ui Keac h33139 Phone305 534-6888 Fur305534-0053128
Standard Parking City -f 1iarni Rcach -R 1 N 11-U7Ot3
I-1D-IDPARIiIC-C ORPtJRTIt
OTE TO CtOLID3IED FICLLST-aTE1IETtiiCotinuuedlTears
Ended December 31t06C 05ar-d OaIntlrousand
etcegt share and per share data The Ccru
au als CCat17CSiCei to ncmule-emptcel detlaedCanlbllall sadslue mr lr -emp c-erdenuedbenefitplans
ahich ca -etcertara unlenearplo ee -Expensesrelated tothese plans rere 115 SIIlIand
-la VJF 3lld -1espeotCel
dote J Leases and C ontingeucies
The Ccrupan operates pakiris facilities uncler operanug leaes espirm cn arcns dates geaerall
prig t O1-Certain of the leases crnrtain cticnstoeae at the Compansdscreucn
TctaI fiitteannual elt epeaseisuct detemuabledue to the apYilcarrcaefprceutaefactarsused
au reeauestDecember 1 V6the C erupan mimmtm rental commitments eYcltdugcontugeut
rear prorisious under all non-caucelaLleeaseare as fotle io
thousand-OC
il50 -
04a 1OS
010 5
011
61 andtherea8e 1414E
cgs tl
f I 59LS is achided m 40 nuaimtuu ccmmltmeurs far leaser that eaneis ies s than one ear
r
Rent expense inchrdm contingent reatsc-as5109jy141and 14 U rrnU0640 and 40d
rrspectiel Ccutineeut
rear expense as565 -1 6644 and 5p3 in t4600 and OOIespectiely
Coanugent rent expense cusisr primaril of perceuttte2 rear padrneatsshlchrillcease at arrous times
as certain leases expire
ote h Nanaement Connacts and Related rransernents nith f6liates
Ste-en tarshauerand titrchael K solf arnmembersarp interests iu a limited liatiltccmpan
-that is amember fthelimited tiabrlin-cempames that 3urins UOtei-nedtt o surfacepa4mele s
inCluca2c emanaged bath cfthose lots dlitla2 445pll ltallr to management contracts until Septembea
at hich time one cfthose lots as Bald and ourmanagement cf itceased erecoxdedatotal of 53-u
0055-i4 in 4U and 10 n041 trader the applicable management ccatracts
In connection t-ith the acquisiuen of a 6oruteresr iv Execuri e Parkins indashies LLC-e entered
ruto a mansemeut agreement dared Ufa -i 194Ssth D CEParl mg Inc aprime atel-held
campauenr relo-aed b Ed Snrrntens auesectrti-eoffiver and Bale Start afanner SeniorZ-rce Presrdent and
presently a coasulrant cfthe Ccmaany The maaageurent agreement is for penod of nine ean
teruuratingca April 4 00-Iu consideratiau of the erices pro ided bD 4E tuderthis arrangement
e paid DACE as annual base fee of 19 in 046 565 iu 4 and 56 w011
C1n Dezember 1040--e sold at falrmarketah ecerraru contract assets rv D E -eccatlate
t-operate taepark iag facilities sadrecei-e riot maLagement feesandeimlursemeut farsupp rtser-ues
m
1S 1674 aleridinn Arenue Suite 106 Llinnu Beach33 39 Phone 305534-688N Fa -305534-0053
129
a
Standard Parking City of Miami Beach -RFP No l1-0708
5-DRDP-RIiI G CORPOR-
TIU COTE TOCOOLID ILDFIB-CLLST-ATEIEr5tConnuuedj
fears Ended December 31 t6Ot1 and Ca
In thousands except share and per share datai
anecticurith ti2e cperarscn cf the paikag facilsties ta ecrded net ruaaagemeitees cf 519 u OG6
Si-in i 3uf1 S1 In ili
uri6 Standard Palinsproi3e3 gt cler maaaeelllent sensees Sri nine epaiate retail sllcl-ia
centers and commeiciai afficeuildsugs in hictl DE i2a as cnershipiurerest DaIe Stul is the
managing ruesuoei of eaci2 cf the pre2i oraersiupeutsr Iu ccus3eratiou of the prpeir manaemeut
sez ces j e pioided fox these nine gragertres e recorded net manaement fee -tctla S 6i i06
IuC V ce operated eieh of these rrcpeities an3 recorded net management fees totaling S IaOG 1
tre operated six of theseprper ies Birdrecorded setmanagement fees tutaliug
31 iuCC cur nholi-one3susida ti Preferred Respease Securi-del dies Incpro sded
securer er cep fenr-c retailssol cius centerscuedc D E erecrda3 netsunazeiuent eessiuounuae
tS fci these securinserices inv S andS S iuIu06aeproddedsee iuandpc
-ei ashiue for theee retail shopgiug facslities sut-hscll DQE leas an arneishpsnteiest ror these seerice r e
recorded net mauaQemeut fees tctaliil2 5-z5iu r6aidS-ll mCi eentered
snto amanagement attreeu2ent dated as cfSeptember 19 A CIi1 -tis Circle Line Sightseeing
Iachts-Inc to manage andoperate certain paiksug facsisties located alugthe Hudson Rs -ciand
Pier -located in 1erZoii C itr and tsu3es the ocntrol of Circle Lure L-ut31une cfGC C irrle Line as
appresiiuatel -tloosndsre tlc tuedbtohn HcIten s suuuedsa efaiuitfi Hclten taspre
icusl a Dizectvi of e iforkCniise Lines Inc rhieh or iledall of the outstau3ing Mock of Circle Lice
from 19U0 to ebnlur GSe recesred atotalcfS 390iut0 and 5 11JCini4tsndezthis ai
augementddiucuall Circle Line had the right tc re nireus tc temporarily -adrauce tc Circle Luie on
ar befcze each December 1st an3-Inil 1st theanticipated net picfit in suciemeuts cfSCfsJeach
e made anad once ofS1CQrfGill01-ch -asret azd as of December
1 ote L LegalProceediu
s Iu addition to aulsugatrou that 3213aT152 illCCI11eCtiQn snits iustued matters t a aresitb ecr
to ariosu claim and legalproceeding-s that consist pru2cipa1l of lease and contract diputes e consider
these claims and legal plceedsusto be rcastine and Incidental tc cur buymess and su the cpiason cf
management the ultimate liabititz -aith iespect to these pioceedu2gs and claims rillnot materiall
affect otu financial position aperatrwns cr
liclusdirr ote I C apical
Leases Prcpelt-under capstal leases includedS ithinesluipments asfollo
tis Decrlnher
31
u-Ser icerelucles11 6 S y
-h Computer a uipmeutln
b-Parkin e uipment
6-ir-Less iccumutateddeprecia-sea1 5l
f
ly 1674M1 eridian Avenue Suilc 106 Miami Beach331 i9Phone 305534-6888 Fr305 534-0053130
e Standard Parking City of Miami Beach -RFP No11-0708
STDRD PRIiIGCORPORTIU
COTES TO COSOLIDTED FIaCIaLSTaIEtETiContiuuedi
IearsEuclecl December 31t06OtandOOa
tIn thousands escept share and per share data
Fugue uuuimuulease pa-meuts antler carnal leases at Jecemcer GV6 r ether ti ith the preseit
aloe cif the miauutuu lease ameut are as fuilco
UL
tvS 1
Il liilj9
01audthereaftei 1645
Total mr111mirT11 par11ea7C 1
LessuictatsIeia2eIltiIl 1lter2st 6
Present aloe of uuaimum pameats 659
Less llilent pQ11fOn b
Total 1CU2-teniipOrti u5 1SSote
Good rillandIntau ibleassets The
chauee inthe cart iuamauat of ffaodi illisuuuilaiized as fallo iill thotisaads For
rlie bear Ended Decemfxr
31 OJ6
iW Balance
at be iaaiuof eat S I I S -SIS 11 S -tEffect
of iareien ctureucl traaslatiou 1 1 Cnutiueenc
pas uteutsrelated to prier acquisin us1 Baiauceateadof
earSI19 08S11S S1Our
b112at1011 f41C IltillellCatuieutsrelated 2u piioi acquisittous teiuuuates auPiilU G The
esnmated amatuit of fitture oai meutsto be made iIl0 Jis S1G ote
OLong-Tenn Receitiables Lcus-termrecei
-ablesaet consistof the folloia ias mounr Our-ranrlinecein
er6ecem
er fin rliourand i Bi
adle Iiiteriati
ual irpc tDeaeuc pa-meats
-S So lj Other 3radle-related
aer t139ahlanouallci wce i
Si t51 etamuat
Ielated rcBradley56 y Other IcIlQ-terul recei
ales uet-TctalIcn -term
receivables IletS31S e are entered
far a -ear agreement i-ith theStatecfC taecticut that ezpiies aplil60 tuderhick
treoperate the stt face puiiitandCMGaiafle pallaus spaces at Badle Iatervatioual iipcrt located iu
the Iiartfa d Couuectictu metropolitaIl area Tlie palxius azase tea fiuauced cu 1674 tic
ridinn 4tenueSuite 06M1liualiKeuc It 33139 Pltune3115 534-6888 far 3115 534-0053 131 h
Standard Parking Ciro f 1iami Beach -RFI 1 l1-07Ilx
SIDRDP1RIiICC URPURTIO
COTES TO COSULID4TED FI1CILSTaTEiETStCwlcinuedi
fears Eucled December 31tU6OQ and 00-1iLl
tlwu andsexcept share and per share clatai 1-
ilb u Gtatcu2ilthe-Lsauce cf 5 3 u illicncfState of Counetucut petlal facilit rereatte bonds re
reseutia2--mi111J11lull-taSabte Ser1eS bonds aucl a seoalate taiable issnauee of G61 ruitlion
Series 3 bonds The Sezles B btnrrare letitecl cn Tii Ch niteri12 tc tae terlus of tae udennize
Ile Bladte a2leeueutptc-ides til9tredeposit cith a trustee fez the bondholders all 3ross re-eaue
tulletred from ctieratitas cf the surface and 2ara2e pal4iae as from these 2ross serenues -he trustee pas
debt sezNice cn the special facitir zeesous hoods operating and capital maiuteuante epeues of rile
surface and Zarae pa1iftu facilities and peific anutial guaranteed uliu1u11zu padluents t the tat2
Principal and iuterest on the Bradlee special facilit-tre-anusboucls iatlea ficm apzesimarel-ySrtlillien
in lease ear VO to apprusimatels y million is lease -ear 0chic atluual gliarauteed minimum pa
meuts tcIleState increase firm appso imatel r3Smillioniu lea e eat00toapl zosimatelz
1nullell 1nleaseYear Uw Tcthe
extent that mouthl fuss receipts arenot sufficient for the tnistee ttulal e rileregiured p3 me11t5
LeaIeobligated pU1 S11ant tipOlir 21 x1 au32reement4211 21 thedefltlenC amDUat tthenlistee i-ithin
threebusinessdare cfbeing notified i e are aespcasible for thesedefitieuc-pa meat regardless oftae
amctult of utitizatita forthe Braille-pazl irgfacilitieszetarsi-edrepay meatsrnet of deficiene pati7lleuts cf
SSr O fct theear-ended December 1 CtG6addition ill Upo ire recei ed 5for taeOG
letei-able and 510 and560 for iuterest sad premium respecu elti s ofDecezber1 C 06 w e
recordeda receivableof Si 1 relate3 to interest and areuliunl income cu the defic enc zla menrs receivedintE
se aeceivedrepa -meuts i net ofdefitieut-pameats of 5l mitlou fur the rearendedDecember 1r0
Iu additlcm touC re recei ed S-6 ofpremium incomeand retarded auiuterest recei iable of
S5 i hica r-as culiected inCemade deficient spa meun net ofzepai meutslof 5 0 ulitlioufur file rearended
Decem et 100 The deiiciencpa ulents represent
cuutiugeut iuterest bearingadvances to thetrustee toroe r operating cash flcn relusemear The
pavmeats if anti are recorded as a zeceirsble b us fc r rhich re are reimbursedfrorl3time to
time apro sided lu tae trist agreemeut s s cfDecember 1Crbrehaead -anted tv the trustee
5-uulhon net of reimbursements t ebelie a these ad -antes tobe flltly recvarable aad therefore
as e nit rec oriled a raluatiou allo i wte far them Yledt avr 21iaxaurae the pad meat ofanz printipat
arinterest as aa debt obtiaticns of the State of Cnnecrtut cr the ratites Totaltumulatlce net maua2emeut fees related
to Bradley aze 5-t Cuulhon Prier to 00irereta2nized atotal of 53 b ulilhen iu fees fiili
ti aluaticn allc rance i-as recorded a aiust thesefeesduriu2thesear endedDecember 103 Due tcthee
ustrlee of ountaadius gnarantur pa ments Samillioninmanagement feeshaanot been reco2uized a
s of December 1 Ci06 The increase is Other Bradie related consists
ot arecei able of 56-o i edto us ba sub-cmtractrThe amount tva retlassed tclong-terllldueto
ills length of time requu edfartcllettivu The zecei able is iuterest beuiu2Iaaddition reretlassed5-1
toother long-tezm debt ourobligation tvthepoint -eurue partner relatedtlecc aces of aduumstrati ecv ts-
The altiativu allo i ance and rcrkul4capital fliadheld b us ofS35atDezember 1 Or S offset
alI non-iuterest bearing thee 3raclie recelrable amount oteP Stock Repurchases UnFetniar 00 the Bca1d cf
Directors aluhelized as to
rep ucilae saazes of ourccmznoa stoc oaIle open maileterthrough priNate purchases far
aaloe uvt texceed-mitliou 1674 h9eridion 4 venue Suile 06 ti9innli Benrlt 33139 Phone
305 534-6888 Fox 305 534-011 53 132
Standard Park-ngCite of 1iami 13cach -RFP Nu 1 1-U7USyT
DRDPRItIGCORPURTIUCOTES
TU CO SULIDTEDFI3CILSTIESETSCuntiuuediI
earsEnded December 31ri0400 and 00 In
thousands escepr hare and pet share data tDtuine
fire first quarter a leeurcl edliiCshales at au a eraepriceof 3 per ha eon rue pen
market The rota aloe of the fir srqua tertransactions ras approsimarel 530uullicn These shares e
etetued inlafcft a G4Dtuine
the seccn3 qtarterterepurchasedlu4vL-afes cetas a eraze price c S S 4peruue ca the open
market The total alue othesecond quarter aansacticns as agprosifuatet 3 0lnillicnThese shares tcere
retired in u1-C U4 Thereere
no repurchases rtfife thud outer nOctober
ub the Board of Directors increased tleauthvrizatintcreptuchasesharesocur con on
stoolon the ogees market wr tlu rntli prsate purchases up to5 0 milion 4Gerepurchased certain shares
in open market sransacaous from time to time and our majorir harehvlder agreed meach case to
sell shares equal tcits pre-rata o uershipat thesameprice gafd y us iteach egen mazl et purchase Ihuiugthe
fotuth
gt a ter erepurchased1S00 ishamssat ana eraQe grace ofS3-93 per share ou the epee market
Our uialcrr -shareholder Lid to us 159 95 sharesmthe tvt th quarterat as a eraze price of
g3-90 per share The fetal -aloe of the fcufth carter transactions as 510 millin 3shares t-ere
retired inDecember i 4 and therernainruz 16 1sh uesrere heldas n easurs -stockand retired iri
u uar 0aYThe fourth gttuter purchases completed the increased repurchase grogram authorized -
the Bes dcf Director n October C O4On
March C the Board of Directors atuhcrized us tv rer turhaesctaresctir ccmrn asteel raaloe
not to excee3 54 0nulticn tre reptuchased certarn sllresitpen marl ettrausactioas frcmtrine to time
and cur ma oitshareholder agreed ra each case tv sell shares equal tc its pro-rata osuexship atthesame price
b us ineach open marl et gtuciir3seOnIarch 1 Ur -e repurchased 93 1-0 sharesatSi 4C per
share on the open market Otu majvrit shareholder sold tc ts99 134 shares atSi bti per shareThe tctal
aloe cfthetransacticat as approsunatel 530 million Duriuathe second
quarter of 00 eregtucha-sed-3 86 haresatana-eraze price vi1685 per share cnthe ogee
market Our majofYtz shareholder sold to us 394 shares in thesecondquarter at an average price cf Si4
93per share The total alue cf the 200ti second quarter traasacncns n as 513millionIhuiu2 thetknrd quarter
fi ic jtrerepurchased39-3 shares atana eraffe price of 5151-per share onthe open marl
et Otu majvrit shareholdersold to trs91shares in thethud quarter at an a-crape price o2 S1--9
per share The total -alue of the third quarter transactrons as 1 million The OCthird quarter purchases completed the
repuurchase grogram attthonzed b the3oard of Directors on Afarch d ar0 The
Ccmgan retiredthe
total 361 -G i shazes itpurchaseddurwe the ear ended December 31 ote Domestic and foreigtr
operations Otlf 1 17 s
11eSS aCilsties cenist ZdOmeSCiC andfern Cge1 atlcn FOl ei2n CpefatrCniaIe oldtcted IllCanadaIeenite
attrrbutable tcf1eirlOg2f-3t1vnS Perelesstsar 100Jf c nlidatedre enueS foreachotheearscoded December 31
0 4 00 aad 00 16747 eridiun 4renuc Suile
Illh inntiKeach 331 i9 Pltonc 305 534-6888 Fair3115 534-0053 133
iiliStandard Parking City of Miami beach -RFP No l1-0708
TDFDPFICIGCORPORTIO
OTE TO C OOLIDTEDFICLLSTTEliETS1C ontinuedl
1earsEnded Decetnber 3111706 1005 and 10i4
lIn thousand aceptshare and per hare dataj
a uuuuai cfufiancuabuc u feaaa3 dcruesti ageratioL as otl iu3 -Ltaudsj
Dear ended December 31
GGd iaG 40J
cta l reeaue escSudu seuifito erueLt f rua ua aerueut coot act
esteases
Doruesuc yja9 Sj1 yU6
CortsLciated 59G -3
-l6-Uertaiuc
me Dauiestic sS I y CS 5
1Fc eisn jii
iii-Cousolida ed5 S u jSSS
u661et inme6eoreuiaarir -iuterest
andiucorue raseDoine tici 3-1
1C 9 SbCousclidited S 14-
QiC
SIdentifiabie assetsD uxesucO al31
16S S1S6 11FcreiQu 11675
S 6lS Cousolidased 7 1 S1
S
1w 10r-1674 M1 eridian 4renae Suile06 19ianti Beach 3339 Phone 305534-h88N Fax305534-0053134
Standard Parking City of Miami Beach -RFP No l1-0708
STD-RDPRICI G CURPCR
TIUC TES TCCCCILIDATEDFICIALSTATEIiE TS
fContinuedi fears Ended Dece2nber31406 4Oc and
Qi1a iLl thousands escegt hare and per hare
datai dote RStock-Based C otnpensation
P2ior to Jaauan 1 X005 the C empan folloedAccountin PtnciplesBa2d C1lituion Nc
iCCO 7 T7J7 4rGC4 iicC7r0 1r7GlEsud121ated itltelpxetitiCnS tL acCJlllltln2 for t12e uk uI1CnS
ra2ated to emptcees zd rriettn Ac dulal en2ploeeand d2rectrcompenatiuespensec-areco
aizedaulr fox tha eoptionao eprice r asless than fait mtul et-aloe at the measuement date The
Cmpaahad adopted the disc 1sure-t21 ptc-ttcns of SFAS tic 1icccgte-c-3se
i isFUeic7 v7 fiellere regllLled tC diSCli sep vTOI 121in8c nlatlcnre 3rdill CptlcnIanls made f
lliemplc ees used an specific aluation tecl2uiques that produce estimated ccu2peusaucn charges The
prefcx 2laxlfort2anca is as fcllca lntllusaads exceptper-sl2axe amounts
DecemherliN December1001
m t ousav -emepttrper rreaci
i tieru2come-as repclted Sli19 5 SSG
Add Avon-cashstock paen compeusati nespenserucluded inthe 2eperted
net income uetof relsted tat effects -99
Deduct Stxk-basedempio eecompensationespense usla the fair 4atue
method uetcfxelated tax effects l6Sl 4 Pro-fernla
netincome S -i 1SBasic net
income per common share-as epcited S13 S 61 Basic pra-felmaaet
income percommon share 51S0 -11 Diluted uet tncomeper
oct2uuon hare-as repo 7ed S13cii l DilutedprC-f lTlla neimCCme
per COmmCnSS1t12eSI J S 09 Deducroas frnstock-based emplo ee compensation
espeuse is thealretable sexe calculated uiuO the Black-Scl2olesoption pricix2g model Allocation of
cempensaticn espenseuastu deusing hisrrical optiea terms for optiongrants made toctu
emplo ti ees and using cnr 12istorical stock price -olauli Effecti eantlarr I0116 n-e adopted
thefair -slue s ecoelutiaul ro -xsion cfSFAS 013Zaiu the modified prospective methodand consequentt-
c-e have not Ietteacti elv adjtlstedpslcxgeriod esttlts Lnder this methd compensaacncost
fort12e year endedDecember 1L 5 is based on the estimated fain-clue of tl2e respectt -e aptious
and the prcpot7icn esti22g lutheperiad Deductions for took aged employee compensation espense fox tl2e ear ended
December 11fO6 v -et e calculated using the Black-Scholesopnn pricing model Allocation of
compensation espensea-as made using i2istetxcal option terms for optiongrants tuade to ouremp1 ees
aad historical -olaulay The Cerupauy 12as an amended and
restated Long-Trxu Incenti aPlan that t-as adopted iucuttiucncn v xth tl2e IPOT12e n2aYtmum number
ofshares ofcomn2ou stool that ma beissued and aaded u2der t12r Loin-Term Iuceutire Ptan is
1v0G4C0of hich111 hares are outstanding asofDecember1G05 The Lci22-Texan Incenti-e Plan v ill
texnunate 1 -eazs fromthe dateit gas adoptedby otuboard In most case rile apticns est att12e
end cfa duee earperiod f2 m the date of the a ard t paons arewanted ith as exercise price equal to
t12eclosure pace at t12e date of 4rant The estitated ei hted a-erne fait aloe of the
op ions grantedt-as 511 1 S fc2 i16 apuon grantsuld SS S-foe 33 opti u gxanr using the
Blacl -Scholesptiou gric2ug modelith thefolio ciu ass in2pti nsueihted a era2e dig idendyield
aasjfoefiscalyearOG6and uaersilteda-erage clahlln ef -0o aad afor 005andr
1irespecarelz t-hich a bar-ed outae 03ahistar calolatilir cf L1Icommon stock atthe Kraut dez
eihted a e a2e rill flee mtelest basedon zero-coupon1674M1leridirut 4tenneSuie106 Minitti Beach 33139 Phone3
5 534-6888 rF2-r 305534-OOS3 135
Standard Parking tof Miami beach -RFP No11-0708
STaDfiDP-1RIiI1C C URPORTIO
OIES TO COSOLIDIEDFICLLSLATEIETS1ConnuuetU
Fears Etrded December 31Oti UOF and UOJ
iIn dtousands except share and per share datal
S ernment rsittes Ith a rematuitt terarequal tc tlee petted trie the ap cn of c or 06
and -1 c tc C and aer Lted eraee expected terra eaI it llid and O
iOn la06eissued stack cpucus to purchase 11 hares cfuruon stctl at a
market price ofS -6per share to
certaru directors On October1 u S re issued toil opttcus topurchase i660S shares cfeonuuour cl at
amarket price of S1 00 per share to our
outside Directors Far the-ear eude3December 120ersst edstool grantsrtalin1v-t-1 hares toot r
outside Directors Ou uueC U15696 chases ere issued iLaututtrnttirih curiurtal pubhtc eting at
the etosing pace cf 1 py per share On December -G1 teissued 6 15 share at the
marlret elosin2 price o S 1 Fer sL ue The total -aloeof le 2ru tor S 11 as recorded a5 tcmpensatrou
and rs rucluded iu otu general and aduuuistratice espeuses for theeaended December
11The adagtioucfSF Sa1 R using themodified praspecure method resultediut2eCll1Zllg
S SU of stoolbased tcmpen atien expense for the --ear ended December 14u6-r hich s included
ineueralandadmiarst ati-eetpeuse -s aiDecember 1iitE tseterasIoftruec utzed
ccntpen atiou sts related tcutrested aptrcns trhrth is espeeted to be retc2uizedoresareihted aLera e period
cf 0earsTheollo t-ingtable umtuarrzes the trausacrous ptusuant to cur stock option plans for the
lastthree -ears
endedDecemberi 1eiehrederageggragare
11-eighred erae dumber of aFemaining Conrractnatterm
Intrin-ic 4hare-Eierci ePricein ear1
alue Outstaudius at December 1 0-0 565560
vi Granted610 15 S
1 Exercised1 -6S S
6S1C auceled5 565560
vp Outstaudiu at December 1OC 159-1 1
S Granted5 10
1226 Exercised1 15 S11
50C auceled i50 696 S
5Otustaudiu4 at December 1 00551 55 S5
0 Granted1 -110 S
06 Exercised 1 S6
51C auteled -
ua Ourtaudiua at December1 OC 6 510S S 90-
S 1069 Vested
and ExerctsableatDecember 1r F 361 16 5-
16S11 OSSAt December 31 06 and 0optionstcptuclrase36i136 an3119 10
spatesof tcnrtucn steelrespecti el -ereexerti ableataeihtedaera e e e isepaces a 5-
-and SF v perharerespectret The total ut iniealoecfc txcn exercised dune d
eear ended December31 iiiCiand C ii1a 51
51 and Si 1 tespectr -elt674 A9eridiun Avenue Suite Illb hinrui Bench33139 Phone 305534-6888ar3II5534-0l53136
Standard Parking ih of Miami Beach -RFP No 11-0708
STDRDPARIiIGCORPOR1TI0
OTE TO C OSDLIDTEDFICILSTaTEIiETtifCuntiouedl
I-earsEntled Decetnber 3130i GOOcandOOa In
tltonsands eicept share and per hare data suuuuar
cf the stank of the nou estedlha es as of December 1Orsb aad chanffes Burins tae year
ended December 15 Ipresented velos Teis4red
erase
Graur-Date
loneeted
5hare56are-Fair Value tau-estedatd
llliraI1lti1-b 511 -5 Ciranredli
-1p S-fFForfeaed
-n a
ourestedatDecesuber1005 1-39u511 -5ote
S Initial Public Oeringiu
uue 2 1tJ-fareclosed our imtia public ctTering and sale of x 656 56shareofccnlulou stock rucludiug the
ttndelu-rrters exercise ofauoel-allotment option atapricecf 511 0 per shale stotal of 5 ulillicn ingross
prccecds tasraised firom flayofferrug fter deducting the uadencriting discetlut ofS Slltllliaa and
cfferius espeuses of S milion aet proceeds tctlssere 56 uulllonI1coauucuon clth this oiTerinsr
eentere3 into anerSuJ O miIliouenlor creditfacikr aad redeemed etlr1 i olutes Iutheametlnt cf
S Illilliou Iv addition tre pall 51 6miitica of interestplentiuru on the 1-1 cNotes Sv Sltlslhoaof interest
preriatul deferred on the term ioaa for the old sealer credit fac llr 56 6mrllicm toptuchase theconunou stool rub
ect rc pttt calllightsandam lemailua eslsting a ck opti as of thecomuloustoolplus a 5
0nul ion cote assumedb otupareatcompau 11mslhau is debt issuance costs for the aer sem
rcredrt facllir and 30million farpscfessioual fees related to the eschanse fdebt R den hleF e
2r4inc-StisCIncunectiontt-ith
atlr IPOiceexchangedapes7iou of otlt 11son Redeemable Preferred Steck the Se iesC preferred stock
1thatu-as ctis-ued bSteamboat Iadustrles LLCf r5399shares c fotucommontoolThe Series Cpreferred stool
had an utiual liquidatiou preference equal to 1C million per share er S-10 7million Iu the
aggregate Ilse SeriesCprefelredstock accn ed diideuds ca a c uaulatice baisat 11 x a peryear
Ccurelsleuras fiked br resclut cu cftheBcazd c fDissectors andthebases bare u cotiug rishts except as to alteTatious
orcllauges that ma ad-ersel affect thehlders cfthe Series C prefelred stool Otlrremaimus Series C preferred stool
as ccl rlcared -t sb Stu pareatasacavtal coutributtca r uch amounted to S6uulh
ca andiuch ded a it rnla-ed dra-eaclof S9uillginC1rLBt7i IE tIE88vtr
hiP8vStPn5QY7ncounectiou aithourIPO SteamboatIndnstrie
LLC andrtsz-holl o raed subsidias tSteamboat Iadnshies lacquiredallhttteasltazes of
cur cutstaadiag 1S oSenlt Cant ertlble Redeemable Series D PreferredStuck theSeries Dpreferred stock
Steamboat Iudustre LLC rhea coutzibuted tsSeries D pet erred stock to usas
acapital coutributioachichamounted to S6C 3tu1L cu and utcluded accumulateddirideuds of Sd mitliou tethen retired
all sElares of Se ses Dprefelred stxk ccnLlbnted tc ts utducc laa ecal ten
sharesof Series Dprefelredstock ourtaudm The Series Dpreferred stcc t hr sauInitial hquidauca preference equal toS Oiper
shine er 511Ci n taeaggregate 1h74 1 eridian4renueStrile lllb 1inrrri
Beurh 3 3139Phone 305 534-688N Fox 305534-00 53137
Standard Parking it of 1iami 3crh -RH P1 0 11-0708
STDRDPRICICC URPURIIO
OIE TO CQCILIDATED FICILSTIEfETStCotuinuedi
fear Ended Decelnber 3I 006 OU and iUUJ
dIu thousand except share and per share data
Prior tc etrI7aildnconnection srhcar recapiratizaticu r e issued C hairs n the Sexes D
preferred stacL to Fiducia Ltd chat ilad ul initial 1i1udatronpreeieince eual S OCuv pei shale ct 50
million iu tae aere2ae TLe Seiie -D preferred stockacci aed di-id2nds I acuululstte basis at S z
pei y ear Ccnsersionnas openccct nence of au PO at a rate ielated toIl eiP0pr ce endL eshares aad
uoC tn Laie 2LC l ICC23t1ill Jf 3n class 0121 L2 oshares tall1C 211ie1QIJt112ele iD2efeY
edstck er-eie Iegttired tc redeem Series D preferred stacl at the elrtioucf the holder an time on cz
after one 1 G5 The inumbez ashales of Series D prefene3 stool attthozized for issrauce a1-0i
eredeefzsed IC m P Holduis-Iilc cni finlerpatent alI of cut reinsiirle issued auclauthSried
Series D 1Sc peerredstack t-hiciiCIls stedcften hazes ou September Cti6 and su sequeuthIetued
these shares inthe same mouth The ptucaa epucefor the Seiies Dpreferred stool tca 31 xrhicll
tuclttcied aedemptinieuunmandaccrued drideuds ote
T Hurricane Itatrina e
aa-eaclaiul far gG milLon chich consists cf3 uulhaa Szprcpelt daula9e and 3Illrlli nfei
business intelluption The settlement of the claim ha not been finalized ao e-eias cf auua -00-
-ehae receitied partial pa meuts nom the insurancce caf7ier tatahnr 3 mlliou ite are requred to
reimburse the oe-nezsof the leased and ulaua edlacauaus forpicpeir damaee cf3 milli uof1 Lich3
00tasaccrued as of December 32UU and the remaimug 31-million accnled foras of December 1
iifiFor the tieaz ended December 1 0u6i-ealse recorded S CUfar the reco ez-fram insurers of recoQu
zedtosses On llvI1121Jlletaitassets t hichhay ebeen Ieflected as areduction iucost of sales Based ou
tL estatus of the claim ta-e douct telie efiituzerearerie ase rea unabI estiiusbleand probable as ofDecember L
OU6 and accordinel-r no additionalrecareries of cats ha-e been Iecazded74 M1 cridian
4teirucSuile l06tlirunr Beuc lr 33139 rPhone3 IS 534-6888 Fu305 534-11153 138
Standard Parking it of 11iami l3carh -RF-11-117U8
Elihibilih letter from Bluc Cross Blue Shier of Illinois
1
B1neoBS BlueShield
of U1iuois
February 11 2WA
jknist C Batton
Standard Iarlaag
900 rorh Mich Avenue
Suite 1 tSQO
Chicago II tSU6t1
E11g1Me mployas iecatedinthe City of MtatriBeach Ftorida
Dear Ms Tiatton
This is to confittn that Blue Cross Blue 5hie4cl o 1liinois CSS is tclaims administrator fog f5t medical plan
coveting elible Standard Parkit employoes located is the City of yliatni 13eaeh Florida Coverage is provided on
a uaifcrmzmtrdisctiminamryoasisto tLe Etigtble Eutpieye and their ligible Clependents Elitpbie Depcndsnts
include spouses and domestic pattrtcrs DomestYC partners nxans same-sexaswx1l as opposite-se xparmetsVrty
yarns 1 J
eph
Z LcSally 1674 1
eri lian4ienueSuite06R rrrn iBeach33139Phone 305 S i4-6888 Fr305534-11153 139
Standard Parking City of Miami Beach -RFN No11-0708
IrirrcirllItctircmcnt Klan Rcncficiar Forms
Principal Life Insurance Company
es MonesIA 5C32-0001F
1-uU 6-3RetirementP-an P vnvroi
rincioal comGrow4mamcerorrnei nc
peFnarcrar6raupi3enefiliaryeS gnatrOnCTD 0130Personal
tnformaGom Please
PrintorToi mpa y
VanreCam tr 1anLDNumberertapa l
NamrsocialSecurity Number Pha zlurnuri
orErtrais fir anficatian s rededPhone Jurrbec
F-mat Beneficiar Desigrtatiori ChoicesjMUST
CHC OSE OPTION 12OR31 Married with Spouse
as Sole Beneficiary Spouse s signature isnotrequlredj -I arMarried
and des 9nace rrspouse Harried below to receive all Veain benef is From th e ran -2Single
Participants including widowed divorced or legally separated -I
am Not Married and designate heindvidi alislaarn3d beiow to receive death nenefits from the plan Iunde standii ma-ry
thisdesrynatior isvo d oneyear afte my nrauiaga isome plays spec fyasharerpeiod NoteIf
changing your beneficiary due to alegal soparation or divorce then you must atta h acopyof thecourt decree 3Marrlod
with Spouse NOT as So eBeneficiarySpouse s signatureREQiIIRED -Review QPSAconsent on thehack of this
form I am
Married and esn nata theirdividual5 Honiedbelow to reserve heath benefits m accordanG rnth heAfarprovestons Note tf
you are marrlod and do not name your spouse as the Sole beneficiary your spouse must sign ffie consent The signature must
bewttnessed by aPlan Representative or Notary Publlc If you are younger than age 35 your spouse must again
consent to this in writing at the start of the plan year in which you reach age 35 for this designation M remain in
effect Iwr k
rfalicable Icertfyttratmy spouse cannot p Ixa ed tosigt this consent Iwilno i tttep an sponsorrf my spousr is located Note
tl your spouse cannot betocatod check this box and have it witnessed by thePlanRepresentative It mustba established
to thesatisfactbn of thePin Re entative that oursuse cannot be located ---
I ce t t d has n established to my Plan RepresontativesSignature Date
satisfaction that spousal consent cannot be
obtained because yours a cannot be located x i
Notice to Spouse 1n sgrvrg ycu are also verifyrx3 at Spousrts3ignaturo must ba witnessed by Jatr
you ha4e ead the QPSA notice and Consent m Ute Plan Representative or Notary Pubiic
iadc nFh rrr -Bycaevci lgtt isboxl agree only
tc thettrksciary srsignatan on thi farm My
spcrrse carxpt Char e thebenEfria vrtttout my aonswtt
X espousea---p ppeare areplan Representatfve or Notary
Public Signature Jate me and signed
the orsent
on i---t Before completing please read the information on the back of this
form for direction and examples Note Uniess otherwise providedifhvu ormore bene iciaries are named the proczeds shall bepaid
to the named benefipanas ortcthe survivor cr
surnors inequalsnares Name Primary Beneficiary 5 J Date at Birth Relationship
Soc Sec NoAddress Percent IF Primory Beneficiary isnot
wing paydeatn benefitstoNana Car inUent BeneBciary 5 j Dare of Birth Relationship
Soc Sec
NoAddress Percent Jame Change ----r
rnmy am rom --T ------Date Cheesed t csArad tCivSi
e tillncdv attacP divorr 1-ri ee Orer feaSOn---1674 Aerhlian4renrre
Suite
106 alinmi6enclr 33139 rPhune305 534-h888 Fur 305 534-0l53lollGF24488-23Pleaseretainacopyforyourrecords052005
Standard Parking Cite f 11iani13cach -RFN No 11-17
OK
ARead carefully before completing this
form Ta be sue dearbrneits are paid as you won them ollow
ttcseyu
delineS Use choice t if you are married artdwa t all
death benefits hom Cte Ptan paid o your
spouse YOUr SOOUSe CaeS riot have t0 SigC the
Orin Use choice 2t rf yna are not
married Use choice j3 If ycu aremarried a dwart death benefits
Laid tosornecrr other than your spaceac
ditian to yea stwuse or to a Test aEstate
your sporJSO must sign thespouses consent
on you may name me cr morecc -tgCnt aene5aanes
otract circumstances yosr trontingent benefiuaryiiesj vonmy
reeve adealtbe r aft ftheprimarybeneficiary predecea es vCU
and thedrat berrefd Was notbean paid
in fullde sure you sign and date the fans Keea a cony o this
orrn fcr your reCOtdS Retum the orginat to your plan sponsor It ya
do nc data the orrnthetlesignat an volt xcare elfertwe
the xr receved by yourpia spencer Or Principeife Ins
ranrzCompany tleornd ry ubon
oleo provisions tfyour marftal status chonges review your
bermfitaary tteslgnatio to be caseitrac-etc thesereCUimrne ts Ifyour name
changes complete the name charge SeClior s of this
farm sure tc use grvenamzs such as Marv i Dee
not S
nT-roilnZ -f a hanCTril trs iarm trst r4rr 7nstXXXx XX iCyjUC
t CD9 TrustCatie-cestsa sh9q mateicastagretmnlendNTrst-k txJioe rerexatr brtFe f ctMlansXX
t i -fTrystesranrshed ARC aarcTe2ta 1eMct
YrCBann ant rcaunTepamparrtswgn ikre a d ohri Jdoen---JCXx Fx-TtxitriX3 KXXXi
X3t3t iarJ isl anJanece DayYmr XXX Xx
xxxX XXXXXxXXXXX 3335t 1 ene5ciary is aminor use 1MUram JDeeon xxx-Xx-XXXXUCXXXX XXXXXJ
51smoe Warq n7 SnCWn
trelow rgVIjCA hat fi9 ly Of mytlflgren grednClieCe mC th0MiN1Yrnr rJlltifen qr any 3rMJ1 chilq ehaafeGErVC In eyUdl pgrllCnfr lfle
aharC finerpvrent would haverecen ed y
Ifving Aa tUTM1LA sucnGro-eeds
anaU
s It your spouse has a vested account in aretirement plan
federal taw requires that you receive aspeGal death benefit if your
spouse dies before beginning lareceive retirement betlefiis tor if
earlier before thebrgnnirrg of the period far rvhidt therelenrnt
benellts are
paid f you have been married to your spouse for at least oneyearsomeplansmayspecifyashorterdareperiotlyotihavoIlly
right to receive this payment for your lice beginning aRer your
spouse dies the special death berteft is often called a
qualiPed preretirement survivar annutyQF SAT nis death bErrekt
willautomatically be paid in alump sum rather Than as aQPSA if
the vague d the tlaathberre6t is500 D or
ie55 I thz lump scm value of lire t5eattl beneNl isgreefer than55
000 the dram bcneRt will be paid m She form of at31 SA Omer
options may beavailable The actual amount of the QPSA benefit will
vary ifopvntlrng on the vested aecouM balance your age and the
Cost to purchase the
benefit Y xrraght to ttre OPSA benefit provided by federal law cannot
be takenav ay unless you agree to give up that benefd It you
agree yorx spouse can choose to have a0 or part of the death
benefits said tcsomeone else Theperson you spouse chooses to
receive the death benefits susually called the tJenefiaary As anexarnptedyouagreeyourspousecanNavathodeathbenefitspaidto
his er herchildren instead or
gar
Example Pat andRot in Doe agree that RODIn vrJi rid receive the
QPSAene t Pat and Robin also decsde that t12 of Ne deaUr
benefits that arcpa a fromPat s vested account will be yard to RObn
and 12 of the death benefits vvG tx paid t0 Pat andRoMn s
chiitl Ghrfs The total death henefit rc 0 pet month After ratd
CS the plan will uay 5100 arromh IcRh n ar the rest ofRabin
s fife Chris will also aceive uavmenu ran the clan ar Iona
as i txxlerstantl that have aright to aQP5A benefit from mysparse
s retirementact ount see prier seafon farexplanation of
QPSAbe tefib it trigy spouse dies prior to receiving retirerrterrt benefds
-or ifearlier bettxethe beglnt rtg ofthe per od for which
theretlremerrtt es efitsare a d i also understand that tf Lho value or
theQPSAt e 9isS5 CU0 c ass he pan will pay the benefit b me
inorielump s
m oayrne agree to give upmytgtt tO the QPSA deem benefit and
to allow my spouse toroaaeanother beneric ary toroceive carne or
alt of that GeneSt I understand bratby sign ny Mis
agrooment myspcusearX7x any beneficiary wit utteM rrg me and
vvittrout getting my agreement unless I Ismit myspcuse s rhake to
aparticularbene itiary by checking the appropnatt box rn
theLzna57ary Designatan sedan on he froN a Mfs
page ine address and reaROnfiip of
the Cons lives Chris wilt receive less than lOL a month
because Christu irx yetsnger than Robin isexpected to receve
payments over aartger
pared1c rchoice Io give up the QPSA benefit must be voilYltaty Il
s yen perscnaidecis onwrether ycu want to gwe trpthat right If
you sign ttris agreement year spouse can goose theberrefittiary
who vAflreteive the tlealh oenefits vvithwX telling you andvnth ut
gettng your agreerrwYr Your spouse can change the benefinary atcryparebefeheorsheheglnsteemngGdirefitsbrdtesYou
have the right o agree to slow your pease tc select only a
parirular berrefiGary If you want to allOVV your spouse to seleG arty
aparliarlar beneficiary check theaptxopriate box in thespnusolsgnaturesectionthatwilllimitthebenefiKtarychoicetoIna
one designated on this
form You can agree to give up elf or part of the QPSA benefit If you
do so theplanv ia pay you the part o thetrarrefd you did not give
up and pay theremaining part of the benefd to the person a
persons selBGed by your
spouse You cancrange your mind with resperl to gwi rig up your right to
the QPSA benefit until the date your spouse dies After Thal date
you cannot change thisa reernerrl If you change your mind ycu
must netlly 1hB planadmnlstrata invrrtirg that you want to revoke
theconsent you glue on this
form You may lose your right to the QPSA bereft if you spouse and
you become legally separated ordivorced even it you do trots gn
this agreement However d youbeco re legady separated ar
divorced YOUmlr ht b@ able to get aspceial court order cared a
quahtred darrcrsbc relations order CDRC thatspecif calry protectsyourrightstoreceivetheQPSAberretitorthatgivesyouoNer
benefits under this plan If you are thirdt4tg about svparatinq rn getting
adivorce you slwtrtd get legal advice on your rights to benefits
hom the
elan t wise uMerslandt at my spouse can change thebenetiary at
any time before retirement oenehts begin withan telkru me and
withrwl getting trig
approval I understand that by sigrdng ltris agreemen t may receive
less money ttran rwould have received lkldOr Ifx QPSA payrnerrt
orrn and may receive nothing from the piaa trx myspoore
dies tunderstand I do not have to sgr thrs agreement I amsignrx
Itvsagreerrenl volurrtanly If I do oat sgn this agreement I will
receive the QP5A benefit d my spouse dies before aeginnlrg to
receive reSirernent benefits --a rfearlier ooforettre begmn rrg ofthepanedfluvArchItreretinaWentOenefitsarepaid-I underatarrr that
f the value ofthe QP5A benefitis5iI00 ar lessthe p n win
pay the benefd to me none lumpsum
pa mern1474 1 errdiruf 4renue Stfile 106 -Minnfi 3enclr 33139Phone 305 -534-6888 Fox305534-11053141
Standard Parking h of ti1iami 13cch -RFPn o i1-07UH
letterto Gus Lopez
Standard Parking
G -AnWSWnrviPuF-rsrui
q5Ji7hor i7rKjx Avarlie ta1o0
uCn cragcI--nos6t 1
t27a-2CCG Fax 3 2 oa0F I r
February i i 2008
tlIiU 1OpZ
procurement Director
Cit off Miami 3each
7Q0 Convention Centel rlv-eti7iami
Beach fL 33139 KE
Declaration -tiaudiscrimination In Benclits
This letter i5 written to confirm that Standard Parking Corporation offer I3creavement
Leave Family leave and Relcxation cX Travel benefits equally to the spouses aai
dorzastic partners oouremployees in the City oftianiBeach
Should you have any questions please contact nie at 312 21-2087-
---ibhy1 1edn
on Vice Are dent -enefits i
irployee Relations lh74Meridian 4 enue Suite106 Minn i Bench 33139 Phane305 534-6888 Fnx 305534-11053
1-x12
Standard Parking City of Miami Beach -RFP No l1-0708
Principal 1mplocc Assistuice Pro ram
PEincipal fe
lnsarenc lcmpnny
Novembcr7007
llcnise Barton
Standard Parking Corparation
900 N Michigan Avenue
Suite 1 b00
ChicagolL 60621
Rr Employee Assistance Pragran
Dear Denise
Per your request I would ike to clarify the Frnployee Assistance 1togratr available to youremployeesAnEmployeeAssistanceProgramProvidedbylti4ageilaniavailabletoanyofyouremployeescoveredbyPrincipalFinancialGroupsIongTermDiabilitypnicyDepeudeutsspousesa-tddomestic partners ofyour employees are also entitled toutilize this serviceIf
you have arty questions Please do not hesitate tocontact me Sincerely
n
C 1 Ann
Grudzinski Life
Dl Senior Account 1lanagerPrincipal
Financial Group 711
High Street Des
lv4oines IA 50392 15-235-1285
16741eri
ian 4venueSuiteIIl6 rAliumi Beach 33139 Phone 305 534-6888 Frr -ills534-0 l53 1-13