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R5A-Amend Billing Procedure - Penalty For Late Utility Bills -Wolfson-COMMISSION ITEM SUMMARY Condensed Title: An Ordinance Amending Chapter 110 Of The City Code, Entitled "Utilities," By Amending Article IV, Entitled "Fees, Charges, Rates And Billing Procedure," By Amending Division 3, Entitled "Billing Procedure," By Amending Section 110-191, Entitled "Payment Of Bills," By Amending 110-191 (B) By Changing The Penalty For Late Utility Bills From Ten Percent Of The Current Bill To 1.5% Per Month Of The Late Outstanding Balance ... Key Intended Outcome Supported: Increase community satisfaction with City Government. Supporting Data (Surveys, Environmental Scan, etc.): 87% of residents rated Miami Beach as an excellent or good place to live. Issue: Shall the Mayor and City Commission open and continue this item and refer it to the Finance and Cit ide Pro·ects Committee? Item Summary/Recommendation: The Administration recommends that the City Commission open and continue this tern and refer it to the Finance and Citywide Projects Committee (F&CWP) for Discussion. At the July 13, 2011, City of Miami Beach Commission meeting, a discussion item regarding the reduction of a utility bill's penalty percentage was referred by Commissioner Jonah Wolfson to the F&CWPC. Presently, a one-time ten percent penalty is added to the current portion of all past due water, sewer and stormwater utility bills (utility bills). No additional interest or penalties are charged. On October 19, 2011, at a meeting of the F&CWPC, the Committee unanimously recommended removing the one-time 1 0% penalty on the current portion and instead adopted a recurring monthly charge of 1.5% on any portion of the account balance that is past due. This recommendation came after penalties and interest from other utility companies were presented. The Committee recommended charging 1.5% to be consistent with other utility companies, such as Florida Power and Light and TECO -Peoples Gas. At the December 14, 2011 City of Miami Beach Commission meeting, upon first reading, the Commission unanimously voted to remove the one-time 1 0% penalty on the current portion and instead adopt a recurring monthly charge of 1.5% on any invoice that is past due, up to a cap of 1 0% per invoice. After consultation with our EDEN Utility Billing System software provider, Tyler Technologies, the City has been informed that the proposed methodology is not available; however, other methods are available. This item was prepared and placed on the March 1, 2012 F&CWPC meeting agenda, but not reached for discussion. The next scheduled F&CWPC meeting is scheduled for April 19, 2012. Adviso Board Recommendation: The Finance and Citywide Projects Committee, at their October 19, 2011 meeting, originally recommended the ro osed Ordinance be a roved b the Commission. Financial Information: Source of Amount Funds: 1 I I 2 3 OBPI Total Financial Impact Summary: islative Trackin Department Director MIAMI BEACH 337 Account AGENDA ITEM _B~5:-i-A_,___ DATE 3~ 2/-/2... ~ MIAMI BEACH City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl.gov TO: FROM: DATE: SUBJECT: COMMISSION MEMORANDUM Mayor Matti Herrera Bower and Members of the City Commission Jorge M. Gonzalez, City ManagLY)r · ~ SECOND READING (Open & Continue) March 21, 2012 PUBLIC HEARING AN ORDINANCE AMENDING CHAPTER 110 OF THE CITY CODE, ENTITLED "UTILITIES," BY AMENDING ARTICLE IV, ENTITLED "FEES, CHARGES, RATES AND BILLING PROCEDURE," BY AMENDING DIVISION 3, ENTITLED "BILLING PROCEDURE," BY AMENDING SECTION 110-191, ENTITLED "PAYMENT OF BILLS," BY AMENDING 110-191(B) BY CHANGING THE PENALTY FOR LATE UTILITY BILLS FROM TEN PERCENT OF THE CURRENT BILL TO 1.5% PER MONTH OF THE LATE OUTSTANDING BALANCE; PROVIDING FOR REPEALER, SEVERABILITY, CODIFICATION AND EFFECTIVE DATE. ADMINISTRATION RECOMMENDATION The Administration recommends that the City Commission open and continue this item and refer it to the Finance and Citywide Projects Committee (F&CWP) for discussion. BACKGROUND At the July 13, 2011, City of Miami Beach Commission meeting, a discussion item regarding the reduction of a utility bill's penalty percentage was referred by Commissioner Jonah Wolfson to the Finance and Citywide Projects Committee (F&CWPC). Presently, a one-time ten percent penalty is added to the current portion of all past due water, sewer and stormwater utility bills (utility bills). No additional interest or penalties are charged. ANALYSIS On October 19, 2011, at a meeting of the F&CWPC, the Committee unanimously recommended removing the one-time 1 0% penalty on the current portion and instead adopted a recurring monthly charge of 1.5% on any portion of the account balance that is past due. This recommendation came after penalties and interest from other utility companies were presented. The Committee recommended charging 1.5% to be consistent with other utility companies, such as Florida Power and Light and TECO -Peoples Gas. Previously, the Committee increased the days allowed for payment from 15 to 21 to be consistent with other utility companies. 338 UTB CH 100 Ordinance Revision Page 2 of2 At the December 14, 2011 City of Miami Beach Commission meeting, upon first reading, the Commission unanimously voted to remove the one-time 1 0% penalty on the current portion and instead adopt a recurring monthly charge of 1.5% on any invoice that is past due, up to a cap of 10% per invoice. After consultation with our EDEN Utility Billing System software provider, Tyler Technologies, the City has been informed that the proposed methodology is not available; however, other methods are available. At the January 11, 2012 City of Miami Beach Commission meeting, upon second reading of the Ordinance, the Commission unanimously voted to open and continue, and refer back the item to the F&CWPC. The Commission was concerned that this item may be inadvertently incentivizing customers not to pay their utility bill, by getting an inexpensive loan. The Commission further asked for a summary of customers that were late three or more times during the past year, included below for your review. City of Miami Beach Utility Billing Customers Calendar Year 2011 (? at}d~J.lJ.;:;:~· ~h~J.ht~ . . . . ~ No. of Occurances No. Penalties 3 4 5 6 7 8 9 10 11 12 570 383 344 271 244 208 197 157 112 337 2,823 This item was prepared and placed on the March 1, 2012 F&CWPC meeting agenda, but not reached for discussion. The next scheduled F&CWPC meeting is scheduled for April 19, 2012. CONCLUSION AND RECOMMENDATION The Administration recommends that the City Commission open and continue this item and refer back to the F&CWP for discussion. JMG/PDW/mm T:\AGENDA\2012\03-21-12\UTB CH 110 Ordinance Penalty-Memo 2nd Reading-March 21, 2012 339 THIS PAGE INTENTIONALLY LEFT BLANK 340