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C7F-Accept Recommendation Towing Software And In-Vehicle Cameras\ COMMISSION ITEM SUMMARY Condensed Title: A Resolution of the Mayor and City Commission of the City of Miami Beach, Florida, accepting the recommendation of the Finance and Citywide Pro.lect Committee to research technological enhancements, regarding towing software and in-vehicle cameras; and provide an update at the September Finance and Committee meetinq. lntended Outcome S lmprove Parking availability Supporting Data (Surveys, Environmental Scan, etc.): Miami Beach Customer Survey indicates 74% of residents and72o/o of businesses rate the availability of parking across the City as too little or much too little. Availability of parking was one of the changes residents identified to make Miami Beach a better to live, work or plav. Item Summary/Recommendation : On November 14,2012, the Mayor and Commission approved the Police and Parking DepartmentTowing Permits with Beach Towing and Tremont Towing, respectively for a three year term, commencing on December 1,2012 and expiring on November 30, 20'15. The following is a brief update regarding the status of the towing permit requirements: o Both towing service providers have complied with the requirements stipulated in the permit, including providing uniforms for their employees, driver's license screening, drug test screening, and GPS tracking devices in all wreckers conducting City tows; . "Agreed Upon Procedures" is the remaining requirement. Section 27, entitled, lnspections and Audit, provides for the Chief Financial Officer, lnternal Auditor, and Permittee to develop these procedures. Numerous meetings have taken place to develop a cost allocation method that is acceptable to both parties. As of the time of this writing, both parties have agreed to a cost allocation method and the Agreed Upon Procedures are being finalized; o There are other technology enhancements referenced in the Towing Permit. Section 11.E.(2), entitled "Equipment" states the following "Effective December 1 2012, and in addition to the requirement in subsection 1 1 .E.(1) above, at any time following the end of the first Permit year, the City Commission may, rn tfs so/e option and discretion, review and, following such review, require Permittee to implementthe following additionaltechnological improvements; one (1) each during the second and third Permit years, respectively: (a) Towing software (which includes a point of sale and dispatch tracking system); and (b) ln-vehicle cameras to monitor and record tows in real time. On May 20,2014, the aforementioned itemswere reported tothe FCWPC. The FCWPC held a brief discussion and directed the Administration to conduct additional research regarding towing dispatch software and cameras and to report back to the FCWPC at their September meeting. Administration Recommendation :the Resolution. Financial lnformation: Source of Funds: Amount Account 1 2 3 OBPI Total Financial lmpact Summary: Clerk's Office Saul Frances T:\AGENDA\201 4Uuly23\T: MIAMIBEACH AGENDA DATE398 g MIAMIBEACH City of Miomi Beoch, ,l700 Convention Center Drive, Miomi Beoch, Florido 33,l39, www.miomibeochfl.gov COMMISSION MEMORANDUM TO: Mayor Philip Levine and Members of fte City FROM: Jimmy L. Morales, City Manager DATE: July 23,2014 MIAM! BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE FINANCE AND GITYWIDE PROJEGTS COMMITTEE TO RESEARCH TECHNOLOGICAL ENHANCEMENTS, REGARDING TOWING SOFTWARE AND IN-VEHICLE CAMERAS; AND PROVIDE AN UPDATE AT THE SEPTEMBER FINANCE AND CITYWIDE PROJECTS COMMITTEE MEETING. BACKGROUND On November 14, 2012, the Mayor and Commission approved the Police and Parking Department Towing Permits with Beach Towing and Tremont Towing, respectively for a three year term, commencing on December 1,2012 and expiring on November 30, 2015. The following is a brief update regarding the status of the towing permit requirements: . Both towing service providers have complied with the requirements stipulated in the permit, including providing uniforms for their employees, driver's license screening, drug test screening, and GPS tracking devices in all wreckers conducting City tows. . "Agreed Upon Procedures" is the remaining requirement. Section 27, entitled, lnspections and Audit, provides for the Chief Financial Officer, lnternal Auditor, and Permittee to develop these procedures. Numerous meetings have taken place to develop a cost allocation method that is acceptable to both parties. As of the time of this writing, both parties have agreed to a cost allocation method and the Agreed Upon Procedures are being finalized. o There are other technology enhancements referenced in the Towing Permit. Section 11.E.(2), entitled "Equipment" states the following "Effective December 1 2012, and in addition to the requirement in subsection 1 1 .E.(1) above, at any time following the end of the first Permit year, the City Commission may, in ifs so/e option and discretion, review and, following such review, require Permittee to implement the following additionaltechnologicalimprovements;one (1) each duing the second and third Permit years, respectively: (a) Towing software (which includes a point of sale and dispatch tracking system); and (b) ln-vehicle cameras to monitor and record tows in realtime. o Credit Card Acceptance - Section 23, entitled, "Responsibility for Payment", states the following, "The vehicle owner (or legally authorized representative) of the vehicle shall be responsible for payment of charges imposed by the Permittee, due upon '"P 399 July 23, 2fia City Commission Memo Reco m me n d atio n F CW P C T ow i n g Pe rm it Re q u i re m e n ts Page 2 of 2 vehicle release. The City shall not be responsible for any charges imposed for towing and storage, or securing payments due upon vehicle release. Permittee shall accept the following as acceptable forms of payment. cash, travelers check, personal bank checks drawn on a bank in Miami-Dade, Broward, or Monroe Counties, or credit cards. Permittee may require two (2) forms of identification, one of which shall be a picture identification. Permittee shall install and continuously operate and maintain in good working order at least one (1) automatic teller machine (ATM) on its premises." The Permittee has an ATM on premises; however, credit cards are not accepted at their service window. This issue was discussed by the Finance and Citywide Projects Committee and subsequently the Mayor and Commission; however, no action was taken. ANALYSIS On May 20, 2014, the aforementioned items were reported to the FCWPC. The FCWPC held a brief discussion and directed the Administration to conduct additional research regarding towing dispatch software and cameras and to report back to the FCWPC at their September meeting. CONCLUSION The Administration will conduct the additional analysis regarding towing dispatch software and cameras and will provide its findings and recommendation to the FCWPC at the September meeting. ,,*&,"{ T:\AGENDA\2014\Ju1y232014\RecommendationFCWPCTowingPermitAdditionalRequirements.cme.doc 400 RESOLUTION NO. A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE FINANCE AND CITYWIDE PROJECTS COMMITTEE FOR THE CITY ADMINISTRATION TO RESEARCH TECHNOLOGIGAL ENHANCEMENTS REGARDING TOWING SOFTWARE AND IN.VEHICLE CAMERAS AND TO PROVIDE AN UPDATE AT THE SEPTEMBER 2014 FINANCE AND CITYWIDE PROJECTS COMMITTEE MEETING. WHEREAS, on November 14, 2012, the Mayor and City Commission approved the Police and Parking Department Towing Permits for Beach Towing and Tremont Towing, respectively, for three year terms, commencing on December 1, 2012, and expiring on November 30, 2015; and WHEREAS, both towing service providers have complied with the requirements stipulated in the Towing Permits, including providing uniforms for their employees, driver's license screening, drug test screening, GPS tracking devices in all wreckers conducting City tows, and agreed upon audit procedures; and WHEREAS, there are other technology enhancements referenced in the City of Miami Beach Administrative Rules and Regulations for Police and Parking Towing Permits in Section 11.E.(2) stating, "Effective December I 2012, and in addition to the requirement in subsection 1 1.E.(1) above, at any time following the end of the first Permit year, the City Commission may, in its sole option and discretion, review and, following such review, require Permittee to implement the following additional technological improvements; one (1) each during the second and third Permit years, respectively: (a) Towing software (which includes a point of sale and dispatch tracking system); and (b) ln-vehicle cameras to monitor and record tows in real time; and WHEREAS, on May 20,2014, the aforementioned items were reported to and discussed by the Finance and Citywide Projects Committee (FCWPC) and the FCWPC recommended that the City Administration conduct additional research regarding towing software and in-vehicle cameras; and to report back to the FCWPC at its September meeting. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the Finance and Citywide Projects Committee that the City Administration research technological enhancements regarding towing software and in-vehicle cameras and provide an update at the September 2014 Finance and Citywide Projects Committee meeting. PASSED AND ADOPTED this ATTEST: day of 2014. Rafael E. Granado, City Clerk Philip Levine, Mayor T:\AGENDA\2014\July23\Parking\T:\AGENDA\2014\RecommendationFCWPCTowingPermitAdditionalRequirementfiffievED AS TO FORM & LANGUAGE & FOR EXECUT]ON aJ-g".L r(ru(rd City Attorney {401