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C7E-Approve Purchase Network Access Multimedia Communications PlatformCondensed Title: A Resolution Of The Mayor And City Commission Of The City Of Miami Beach, Florida Approving Pursuant To Section 2-367(d) Of The Miami Beach City Code, The Sole Source Purchase And lnstallation Of Mutualink Peer-To-Peer lnteroperable Network Access Multimedia Communications Platform To lnclude Software Licensing, Upgrades, Annual Maintenance And Training, From Mutualink lnc., The , Manufacturer and Sole Distributor. COMMISSION ITEM SUMMARY Item Summa on: Mutualink is a multi-media emergency preparedness interoperability communications platform. During an emergency or "incident," it will allow the sharing of voice, video, data and text in a secure manner with different entities within the City as well as other agencies and jurisdictions, and private enterprises. Because it is an lnternet Protocol (lP) based system, it allows communication to take place from any type of device or operating system. lt will also be used to interface with standalone Closed-Circuit Television (CCTV) surveillance systems so they can be monitored and controlled remotely. Mutualink's main benefit is to provide the City with a means to quickly establish effective and seamless secure communications with the ability to share all types of digital data with multiple and diverse entities using any type of communications device during any type of emergency or critical event. Mutualink is the only manufacturer who offers a peer{o-peer lP based architecture which allows for multiple forms of communications with others in its network space without a centralized server or servers. No other company provides all of the interoperability functions (two-way radio, landline and mobile telephone, intercom, public address, text messaging, file sharing and real time full motions video sharing) on a single platform. The Florida Emergency Preparedness Association (FEPA) Technology Committee independent research found no other product on the market that provides the same suite of capabilities. There is no companyor product offering any single vendor that provides the same level of services and functionality. Mutualink is used both in the United States and internationality to include several branches of the United States military and the United States Department of Homeland Security. Mutualink is the sole developer, manufacturer, integrator and distributor of its products and services. RECOMMENDATION Aporove the sole source purchase. Supporting Data (Surveys, Environmental Scan, etc.):N/A Financial I nformation: Source of Funds: Amount Account 1 $96,902.94 1 99-5691 -000674 @,,,@ 2 Total $96,902.94 Fih-ancia I lmpact Su mmary: Alex Denis, ext. 7490 fiEM C7 E BATE q-/O'/C/MIAMIBEACH 163 ,tr City of Miomi Beoch, 'l 700 Convention Center Drive, Miomi Beoch, Florido 33,I39, www.miomibeochfl.gov COMMISSION MEMORANDUM TO:Mayor Phillip Levine and Members of Jhe City Comm FROM: Jimmy L. Morales, City Manager DATE: September10,2014 SUBJECT: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA APPROVING PURSUANT TO SECTION 2. 367(D) OF THE MrAMr BEACH CrTy CODE, THE SOLE SOURCE PURCHASE AND INSTALLATION OF MUTUALINK PEER-TO-PEER INTEROPERABLE NETWORK ACCESS MULTIMEDIA COMMUNICATIONS PLATFORM TO INCLUDE SOFTWARE LICENSING, UPGRADES, ANNUAL MAINTENANCE AND TRAINING, FROM MUTUALINK INC., THE SOLE SOURCE PROVIDER. ADMINISTRATION RECOMMENDATION Adopt the resolution. KEY INTENDED OUTCOME FUNDING Account Code: 199-5691-000674, Amount: $96,902.94 BACKGROUND/ANALYS Mutualink is a multi-media emergency preparedness interoperability communications platform. During an emergency or "incident," it will allow the sharing of voice, video, data and text in a secure manner with different entities within the City as well as other agencies and jurisdictions, and private enterprises. Because it is lnternet Protocol (lP) based system, it allows communication to take place from any type of device or operating system. lt will also be used to interface with standalone Closed-Circuit Television (CCTV) surveillance systems so they can be monitored and controlled remotely. Mutualink's main benefit is to provide the City with a means to quickly establish effective and seamless secure communications with the ability to share all types of digital data with multiple and diverse entities using any type of communications device during any type of emergency or critical event. Mutualink is the only manufacturer who offers a peerto-peer lP based architecture which allows for multiple forms of communications with others in its network space without a centralized server or servers. No other company provides all of the interoperability functions (two-way radio, landline and mobile telephone, intercom, public address, text messaging, file sharing and real time full motions video sharing) on a single platform. 164 September 10,2014 Commission Memorandum Sole Source - Mutualink Page 2 of 2 The Florida Emergency Preparedness Association (FEPA) Technology Committee independent research found no other product on the market that provides the same suite of capabilities. There is no company or product offering any single vendor that provides the same level of services and functionality. Mutualink is used both in the United States and internationality to include several branches of the United States military and the United States Department of Homeland Security. Mutualink is the sole developer, manufacturer, integrator and distributor of its products and services. CONCLUSION The Administration recommends that the Mayor and City Commission adopt the attached resolution, authorizing the sole source procurement, pursuant to Section 2-367 (d) of the Miami Beach City Code, from Mutualink lnc., for the Peer-To-Peer lnteroperable Network Access Multimedia Communications Platform, to include installation, software licensing, upgrades, annual maintenance and training. JLM/MT/CT/AD T:\AGE N DA\201 4\1 OSept\Sole Source - Mutualink - Mem o.doc 165 RESOLUTION NO. A RESOLUTION OF THE MAYOR AND THE CITY COMMISSION OF THE CITY OF MIAM! BEAGH, FLORIDA, APPROVING, PURSUANT TO sEcTtoN 2-367 (d) OF THE MIAM| BEACH CITY CODE, THE SOLE SOURCE PURCHASE AND INSTALLATION OF MUTUALINK PEER.TO- PEER INTEROPERABLE NETWORK ACCESS MULTIMEDIA COMMUNICATIONS PLATFORM TO INCLUDE SOFTWARE LICENSING, UPGRADES, ANNUAL MAINTENANCE AND TRAINING FROM MUTUALINK, INC., THE SOLE DEVELOPER, MANUFACTURER, INTERGRATOR AND SOLE DISTRIBUTOR. WHEREAS, pursuant to Section 2-367(d) of the Miami Beach Code, the City Commission, may enter into contracts for goods and/or services where only one source for the products or service is evident; and WHEREAS, the purchase of Mutualink peer-to-peer interoperable network access multimedia communications platform, to include software licensing, upgrades and training, is available from Mutualink lnc., the developer, manufacturer, integrator and sole distributor; and WHEREAS, the Procurement Director has determined that Mutualink lnc., is the sole source and only authorized distributor for Mutualink's peer-to-peer interoperable network access multimedia communications platform to include software licensing, upgrades and training; and WHEREAS, additionally, the Administration has complied with the requirements for sole source purchases, pursuant to Section 2-367(d) of the Miami Beach City Code. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission of Miami Beach, Florida, hereby approve, pursuant to Section 2-367 (d) of the Miami Beach City Code, the sole source purchase of Mutualink's peer-to-peer interoperable network access multimedia communications platform to include installation, software licensing, upgrades, annual maintenance and training, from Mutualink lnc., the developer, man ufactu rer, integrator and sole d istri butor. PASSED AND ADOPTED THIS ATTEST: DAY OF ,2014. Rafael E. Granado, City Clerk Philip Levine, Mayor ,8ffiYiR8ilB' & FQR EXECUTIoNLU\-- \+-rkT:\Agenda\20 1 4\Septem ber 1 0\Sole Source-Mutuali n k \Reso City AttorneY A,tr166 b t t , , , lI., t'- : Sole Source Procurement Request Description of ProducVService: Mutualink Estimated amount of this purchase: $ 156.967.28 One Time Purchase I or Recurrirg I Department: Contact Person: Phone: Due Date: fl Work must be completed by: (check all that apply) flMaterial/EquipmenVsupplies must be delivered by: I Service must begin by: Please provide the following information in order to document the sole source request and prepare the appropriate recommendation to the City Manager and Mayor and City Commission: Explain why the product/service requested is the only product/semice that can satisfy your requiremenls and explain why alternatives are unacceptable. Be speciJic with regard to specifications, features, characteristics, requirements, capabilities and compatibility. Describe what steps have been undertaken to make this determination. Mutualink is the only manufacturer who offers a peer to peer IP based architecture which allows for multiple forms of communications with others in its network space without a centralized server or servers. No other company provides all of the interoperability functions (two-way radio, landline and mobile telephone, intercom, public address, text messaging, file sharing and real time full motions video sharing) on a single platform. There are only a couple of companies that offer a similar product. Online research was conduct to determine the scope and features of services provided. None of the companies offered all the features provided by Mutualink. Mutualink's closest competitor does provide several of the same features. However, it is a software based program and database that is designed primarily for incident response which incorporates a communications component. A lot of what this product offers appears to be a duplication of services already in use by Emergency Management and other departments within the City. Explain why this service provider, supplier, or manufacturer is the only practicably availsble source from which to obtain this product or semice and describe the efforts that were made to verify and conJirm whether, or not, this is so. Mutualink is the manufacturer and the sole distributor of their technology. (See attached letter.) Will this purchase obligote us to a particular vendorforfuture purchases? Yes, there is an annual access fee that covers software licensing, software upgrades, remote monitoring of endpoints and remote monitor for support and training purposes. Additional or "like" items in the future are optional and the decision not purchase additional items will not impart the use and functionality of what is being considered for purchase. Explain why the pricefor this product or semice is considered to befoir ond reasonable. All but one of the line items is on GSA Schedule 70 (Contract No. GS35F0006W). The one item not on the schedule, the Edge Client Software, is being submitted for scheduling. t. 2. 3. 4. 167 5.Describe the negotiation effofis, tf any, which have been made with the supplier to obtain the best possible price. Mutualink is the manufacturer and sole distributor for this product. No efforts have been made to negotiate a lower price. Exploin the consequence(s) to the City or Public, including a dollar estimote of thefinancial impact, if this Sole Source is not approved. There would be no negative consequences if this sole source is not approved. Industry Independe nt Standard Review. See attached letter from the Technology Committee Chair for the Florida emergency Preparedness Association. (FEPA). I hereby request that a Sole Source be approved for the procurement of the above statement of work, material, equipment, commodity, or service. Department Director's Name: Charles Tear -z-// Signature Z/<- 6. 168 REDEFINING INTEROPERABILITY l269SouthBroadStreetlWallingford,CT 06492lPhone:(866)957-5465lFax:(2O3)269-2378 lwww.mutualink.net Chante Order Miami Beach PO 02489561til04 DatetTl3lL[ @.r:r ,.Inartl locscrpuon f Qtr Tr s 8,000.00s s 8,000.00M960-980-001 ML Edge Client 5W, Per Named Agencyuser 1 M960-980-005 ML Edge Client SW Concurrent Users 2-5 M960-980-025 ML Edge Client 5W Concurrent Users 6-25 4 s 4,606.00 s20 s 1,291.00 s - S LB,4z4.oo - S 2s,82o.oo M960-985-00lMLEdgeClientSWAnnualFee-User1(pernamedagency)1SzOO.OOSS700.00 M960-98s-00s M960-985-100 M500-915 M840475 Ms00-240-001 M980-100-001 M980-200-001 M940-100-100 M990{01-001 Misc M990-240-001 M960-240-00 ML Edge Client SW Annual Fee Concurrent Users 2-5 ML Edge Client SW Annual Fee Concurrents User 6-25 Mutualink Panic Button Bundle Stand Alone Streamin&/Recording Video Appliance - Epiphan VNIC Network Access Provisioning - Mutualink lnterop P2P Network Config - Mutualink lnterio P2P Network Misc Hardware Staging - Additional & Custom Misc Hardware Staging -VNIC VNIC - lnterop P2P Network Access qS 20S ES 204.20 5 S lsg.so S S86s.oo S 2,100.00 s s,484.00 S (s97.73) S 94s.00 s (40.47) 5 1,620.00 S (69.37) S 12s.00 s (s.3s) s 13s.oo s (e.781 s1s.19 S s4o.oo S (23.121 S 822.00 s (89.46) s 816.80 3,190.00 2,595.00 6,300.00 14,658.81 904.53 1,550.63 837.55 75132 15.19 1,550.64 2,197.62 5 1 1 7 6 L 3 3 s s s s s s s s s 88,312.09 M500-240-001 M980-100-001 M980-200-001 M990-240-001 M960-240-00 VNIC Network Access Provisioning - Mutualink lnterop P2P Network Config - Mutualink lnterio P2P Network Staging -VNIC VNIC - lnterop P2P Network Access 1 1 1 L s s s s Unlt P.li:. 5,484.00 Unlt Dlrc s (se7.73) s Ec.nd.d Pdco 4,886.2t Subtotsl ASencI 8,s90.8s 94s.00 5 (40.47) S 1,620.00 s (69.37) $ s4o.oo S (23.12) S 822.00 s (89.46) s 904.53 1,550.63 516.88 732.s4 5 96.902.94 Approval for Change Order Signature: Date: 169 Mr. Paul G. Seldes 2046 Treasure Coast Plaza, A-288 Vero Beach,FL,32960 August 15,2014 Mr. Eric J. Kolbinsky Emergency Management Specialist City of Miami Beach, Office of Emergency Management 2310 Pine Tree Drive,3rd Floor, Miami Beach, FL 33140 Dear Mr. Kolbinsky: The Florida Emergency Preparedness Association (FEPA) Technology Committee received your request to evaluate the Mutualink EDGE platform. The committee members have broad experience with public safety technologies across a wide range of capabilities and functions. In looking at the Mutualink product we found a very strong, robust communication and collaboration platform that is extremely secure and flexible. Conducting some independent research, we are not aware and were unable to find any product on the market that provides the same suite of capabilities. There is no company or product offering from any single vendor that provides the same level of services and functionality. The Mutualink platform is in use both in the US and internationally. Mutualink is also used by several branches of the US military and the US Dept. of Homeland Security. Please feel free to contact me with any further questions. Sincerely, ' ,,, t ,,,-r++a'-tr{ , , Mr. PaulG. Seldes Technology Committee Chair Florida Emergency Preparedness Association (FEPA) 772-492-0069 paul.seldes@fepa.org 170 August 25,2014 To Whom It May Concern: Mutualink, the developer, manufacturer and integrator of a peer-to-peer interoperable multimedia communications platform and the !RAPP Network is the only current source for the technology in Florida. Our requirements of honoring the best possible price and service to Federal, State and local governments have caused Mutualink to establish a price structure that reflects the same pricing across multiple contracts inclusive of GSA Schedule 70 and 2 State contracts that we currently hold. lt is this price structure that is being offered to Miami Beach at this time. Respectively, Mark Hatten CEO/Chairman 171 Mutualink, lnc. I 269 South Br0,rd Strcct Wallrnqford, (T 06491 P i {866) {157 5465 F I {203) ?fi9-2178 rtt u tu,: I i rrk. rrc I luly 2,2Ot4 City of Miami Beach Dept of Emergency Mgmt 2310 Pine Tree Drive Miami Beach, Ft 33140 RE: New Edge Client Option, Change Order and Mutualink, lnc. Sole Source Document To Whom lt May Concern: Mutualink has introduced a new option this spring for the Edge Client. The ability to use Edge @Command on Miami Beach's own WindowsTlSlS.t PCs / laptops or iOS Devices, instead of buying an appliance lWS. This advance in technology of a software only option allows for more users than our appliance model for less money and more flexibility. lt was not available at the time Miami Beach started the quoting process. A change order is attached for your review and signature reflecting the change the Mutualink Edge Software and also allowing for additional equipment for City Hall. Please see below for information regarding sole source information for the Mutualink solution. Provide a Mutualink, or Mutualink compatible, peer-to-peer and invitation and acceptance based ad-hoc multi-media emergency preparedness interoperability communications solution that will provide interoperable communications for Police, EOC and CiW and any agencies required by the Citv of Miami Beach. The interoperability communication solution must meet the following requirements: It must employ a peer based lP architecture whereby each end-point can communicate with others in its network space without a centralized server or servers; Employ a dynamic invitation and acceptance defined interoperable communication session method whereby a participant can initiate a session and invite other endpoints into the session, invited participants are notified with an audible and visual invitation, and invitees can join the interoperable communication sessions on discretionary acceptance by either accepting the invitation or rejecting the invitation through a GUI based screen selection; It must facilitate interoperable multi-media communications to include two-way radio, landline and mobile telephony, intercom, Public Address, text messaging, file sharing and real time full motion video sharing ("Communications Resources"); Each user or agency must be able to maintain discretionary, real time control of all communications assets owned or operated by the user or agency, and allow a user to include and remove discrete Communications Resources under the user's control at will through a GUI The solution must use broadband internet connectivity in a network agnostic manner (terrestrial, wireless and satellite) via dedicated or virtual connections; 172 a a a Mutualink, lnc. | 269 Soutlr llro.]d Stroot Wallrngford. CT 06-192 P i f866) 9s7 s465 F i (201) 269 2378 nrutu.rlink.net There shall be no requirement for the programming, input or administration of pre-established rules, permissions or other configurations to enable endpoints to communicate and share resources with or among any other endpoints; The solution must be capable of seamlessly integrating and fully communicating with other existing Mutualink or Mutualink compatible system endpoints and enable automatic discovery and updating of endpoints across systems; The solution must support "invitation based resource sharing" whereby participants can select and add peers at will The solution must allow for long running incidents where the communications session where the participating endpoints may change in session and will continue even if the originating party removes itself from the session Software upgrades and updates must be remotely provided and automatically installed Network monitoring services must be provided with network notifications All endpoints must be encrypted and mutually authenticated using standards-based public-key cryptography. All media communications (voice, video, files, messages) must be encrypted using a 256 Bit or higher AES cipher The solution must be (1) deployed and in continual deployed use with a police, fire or emergency management agency within a State or Region for (1) not less than one (1) year, and (2) be in use by a minimum of 10 public safety and/or first responder entities (law enforcement agencies, Fire Departments, Offices of Emergency Management) and with 2 or more local hospitals, and two other critical infrastructure or key resources entities (such as schools, malls, stadiums, financial institutions, transit or utilities) wherein all such agencies are located within a recognized regional area or state, and each such agency can communicate with any of the others on a discretionary basis for public safety and emergency preparedness or response interoperable communications purposes and (3) is or has a field deployed, fully functional integrated solution with a Mutualink system or a Mutualink compatible system that can be shown to be interconnected with a Mutualink system on a deployed and functional basis Must be able to connect to the IRAPP Network Must support secure mobile clients (iOS and Windows based), with sharing of audio via PTT, text messaging, file sharing and video. a a Regards, r^/i I I /rr.,LL)_NUI, Dawn S Odams Sr Director Sales Operations ( e ) dodams@mutualink.net (pl.978-467-472t 173 THIS PAGE INTENTIONALLY LEFT BLANK 174