C7G-Execute Amendment 3 Testing Services For Classifications In Fire DepartmentGondensed Title:
A Resolution of the Mayor and Commission of the City of Miami Beach, Florida, Approving and
Authorizing the Mayor and City Clerk to Execute an Amendment to the Professional Services Agreement
with lndustriallOrganization Solutions, lnc., approved by the City Commission on July 18, 2012, Said
Amendment to Provide Additional Testing Services During the First Contract Year for promotional testing
in the classified ranks within the Fire Department; and Requesting Additional Funding, in an Amount not to
Exceed $71,000.
COMMISSION ITEM SUMMARY
On May 25,2011, the City issued RFP #34-10111,for testing services programs to determine qualified
applicants for police and fire entry level positions and classified promotional classifications, and to provide
consultation services for sworn and non-sworn positions in order to develop job analyses, entry level and
promotional tests, scoring, and minimum requirements for jobs background test requirements. At its
regular meeting on July 18,2012, the Mayor and City Commission adopted Resolution No.2012-27941,
approving and authorizing the City Manager to execute a professional services agreement with
lndustrial/Organizational Solutions, lnc. (consultant).
Pursuant to directions from the City Attorney's Office, the agreement was executed for the services
pertaining to the police promotional process and general consultation services for the Human Resources
Department, in an amount not to exceed $75,400.
The contract was first amended on April 22,2013, through Resolution No. 2013-28182 to provide funding
for testing services for police and fire entry level positions, in an amount not to exceed $70,000. The
second amendmentwas on October 16,2013, through Resolution No.2013-28396 to provide funding for
testing services for classified ranks in the Ocean Rescue Division of the Fire Department, in an amount
not exceed $38,000.
The City is seeking Commission approval to amend the agreement with the consultant in order to
develop, validate, administer, and score promotional examinations for the ranks of Fire Lieutenant and
Fire Captain in the Fire Department, and is requesting additional funding in an amount not to exceed
$71,000.
As the Administration continues to evaluate and identify areas for which the consultant's services are
aoorooriate. The Citv will seek Commission aooroval for additional fundino.
Source of
Funds:
Amount Account
1 $71,000.00 Professiona I Services Accou nt #0 1 1 -121 0-0003 1 2
2
Total $71,000.00
Financial lmpact Summary:
lmprove City's Managerial Leadership to Reward lnnovation and Performance.
Financia! lnformation :
Sylvia Crespo-Tabak, Human Resources Director
T:WGENDAU014\OctobeAlO Solutions\Summary - lO Solutions Additional Testing Services Summary 10-22-2014.docx
AGENDA NEN C7 C-MIAMIBEACH olrre lo'H'/V100
Gity of Miomi Beqch, I200 Convention Center Drive, Miomi Beoch, Florido 33139, www.miomibeochfl.gov
COMMISSION MEMORANDUM
MIAMIBEACH
FROM:
DATE:
Mayor Philip Levine and Members of
Jimmy L. Morales, City Manager
October 22,2014
SUBJECT: A RESOLUTION OF THE MAYOR CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, APPROVING AND AUTHORIZING THE MAYOR AND
CITY CLERK TO EXECUTE AN AMENDMENT TO THE PROFESSIONAL
SERVICES AGREEMENT WITH INDUSTRIAL/ORGANIZATIONAL SOLUTIONS,
!NC., APPROVED BY THE CITY COMMISSION ON JULY 18, 2012, SAID
AMENDMENT TO PROVIDE ADDITIONAL TESTING SERVICES DURING THE
THIRD CONTRACT YEAR FOR CLASSIED PROMOTIONAL GLASSIFICATIONS
IN THE FIRE DEPARTMENT; AND REQUESTING ADDITIONAL FUNDING, IN AN
AMOUNT NOT TO EXCEED $71,000.
RECOMMENDATION
The Administration recommends adoption of the resolution.
BACKGROUND
FUNDING
$71,000.00 Funding is available from Professional Services Account #011-1210-000312
BACKGROUND
On May 25, 2011, the City issued RFP #34-10111, for testing services programs to determine
qualified applicants for police and fire entry level positions and classified promotional
classifications, and to provide consultation services for sworn and non-sworn positions in order
to develop job analysis, entry level and promotional tests, scoring, and minimum requirements
for jobs background test requirements. At its regular meeting on July 18,2012, the Mayor and
City Commission adopted Resolution No. 2012-27941, approving and authorizing the City
Manager to execute a professional services agreement with lndustrial/Organizational Solutions,
lnc. (Consultant).
l/O Solutions is a public safety human resources consulting firm that specializes in personnel
selection, development, validation and administration of police, corrections and fire services
entrance, physical ability and promotional examinations. ln addition to providing third-party
recruitment services, the firm is also a national test publishing organization, offering over 30
published entry-level and promotional exams and assessments. The firm employs a team of
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City Commission Memorandum
October 22,2014
lO Additional Testing
Page 2 of 3
psychometricians and experts in the industrial and organizational psychology field, and puts a
strong emphasis on developing assessment tools to identify the best candidates whether entry-
level or promoting existing personnel, through a valid, reliable, fair, and defensible selection
process.
l/O Solutions has worked with over 1,000 public safety agencies throughout the United States
and Canada, such as the Florida Department of Law Enforcement (FDLE), Jacksonville Sheriff's
Police Department, Washington, D.C. Fire and EMS, Washington, D.C. Metropolitan Police
Department, New York State Police Department and the City of Chicago. l/O Solutions is one of
the few major public safety consulting firms with an unblemished litigation history.
ln 2009, the U.S. Supreme Court, in Ricci v. DeStefano, ruled that the City of New Haven, CT
was required to use the examinations developed by l/O Solutions in order to resolve a lawsuit
brought against the City by twenty city firefiqhters alleging that the city discriminated against
them with regard to promotions. ln addition, in 2007, the entry-level police officer examination
l/O Solutions developed for the City of Buffalo, NY, satisfied the scrutiny of the U.S. Department
of Justice. Further, an independent firm hired by the City of Chicago to evaluate all
commercially available entry-level firefighter examinations identified l/O Solutions as having the
best firefighter selection tool in the nation.
The City entered into an agreement with the consultant for an initial term of one (1) year, with
four (4) additional one (1) year renewal options, exercised at the City Manager's sole option and
discretion. Pursuant to the direction from the City Attorney's Office, the agreement was
executed for the services pertaining to only testing services pertinent to the police promotional
process and general consultation services for the Human Resources department.
The contract was first amended on Aprll 22, 2013, through Resolution No. 2013 -28182 to
provide funding for testing services for police and fire entry level positions, in an amount not to
exceed $70,000. A second amendment to the contact was approved on October 16, 2013,
through Resolution No. 2013-28396 to provide funding for testing services pertinent to the
ocean rescue promotional process, in an amount not to exceed $38,000.
The City now has a need to conduct promotional testing in the Fire Department, to fill vacancies
in the ranks of Fire Lieutenant and Fire Captain. To provide the most valid, reliable, fair, and
defensible promotional process, the City needs services from the consultant to develop,
validate, administer, and score a written promotional examination and review, and to develop
and validate live interview questions for the promotional process. Part of this process will also
incorporate the use of subject matter experts that are located out-of-state to provide the most
neutral and impartial assessments possible of the candidates behavioral assessment
component. The subject matter experts will be from the Chicago, lllinois area and review of the
behavioral assessment center video recordings will happen at a venue in Chicago. Using
subject matter experts located in the area from which the consultant is located also provides the
City with a substantial cost savings for travel of said subject matter experts coming to Miami
Beach.
The City is seeking to amend the agreement with the consultant, to develop, validate,
administer, and score a promotional examination and review, and to develop and validate live
interview questions for the promotional process for the Fire Department, and is requesting
additional funding in an amount not to exceed $71,000. A copy of the proposal from l/O
Solutions is attached.
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City Commission Memorandum
October 22,2014
lO Additional Testing
Page 3 of 3
As the Administration continues to evaluate and identify areas for which the consultant's
services are appropriate, the City will seek Commission approval for additional funding.
CONCLUSION
The Administration recommends that the Mayor and City Commission approve the attached
resolution, approving and authorizing lndustrial/Organizational Solutions, lnc., to provide
additional testing services for Fire Department classified promotional classifications, and
requesting additional funding, in an amount not to exceed $71,000. A copy of the proposal from
l/O Solutions is attached.
Attachrnenttr
JLM/K6B/SC-T
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103
RESOLUTION NO.
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE
CITY OF MIAMI BEACH, FLORIDA, APPROVING AND AUTHORIZING
THE MAYOR AND CITY CLERK TO EXECUTE AMENDMENT NO. 3 TO
THE PROFESSIONAL SERVICES AGREEMENT WITH INDUSTRIAL/
ORGANIZATIONAL SOLUTIONS, INC., DATED JULY 18, 2012, SAID
AMENDMENT TO PROVIDE ADDITIONAL TESTING SERVICES
DURING THE THIRD CONTRAGT YEAR FOR CLASSIFIED
PROMOTIONAL CLASSIFICATIONS IN THE FIRE DEPARTMENT; AND
REQUESTING ADDITIONAL FUNDING, IN AN AMOUNT NOT TO
EXCEED $71,000.
WHEREAS, on July 18, 2012, the Mayor and City Commission adopted
Resolution No. 2012-27941, approving and authorizing the City Manager to execute a
Professional Services Agreement with lndustrial/Organizational Solutions, lnc., for
testing services programs to determine qualified applicants for police and fire entry level
positions and classified promotional classifications, and to provide consultation services
for sworn and non-sworn positions in order to develop job analysis, entry level and
promotional tests, scoring, and minimum requirements for jobs background test
requirements (the Agreement). ; and
WHEREAS, on April 12, 2013, the City entered into the Agreement with
Industrial/Organizational Solutions, lnc., which pertained to the first contract year only,
in an amount not to exceed $75,400, and authorized lndustrial/Organizational Solutions
to provide testing services pertinent to the police promotional process; and
WHEREAS, on April 22, 2013, the City Commission adopted Resolution No.
2013-28182, approving Amendment No. 1 to the Agreement to provide additional
testing services for police and fire entry level positions, in an amount not to exceed
$70,000; and
WHEREAS, on October 16,2013, the City Commission adopted Resolution No.
2013-28396, approving Amendment No. 2 to the Agreement to conduct promotional
testing for the classified ranks within the Ocean Rescue Division of the Fire Department,
in an amount not to exceed $38,000; and
WHEREAS, the City has a need for lndustriallOrganizational Solutions to review,
develop, validate, administer and score a promotional exam to determine qualified
candidates for the ranks if Fire Lieutenant and Fire Captain; and
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WHEREAS, the Administration recommends approving and authorizing
lndustrial/Organization Solutions, lnc., to provide testing services for the Fire
Department, and requests additional funding, in an amount not to exceed $71,000.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City
Commission hereby approve and authorize the Mayor and the City Clerk to execute
Amendment No. 3 to the Agreement with lndustrial/Organizational Solutions, lnc., dated
July 18, 2012, said amendment to provide additional testing services during the third
contract year; and requesting additional funding for classified promotional classification
in the Fire Department, in an amount not to exceed $71,000.
This Ordinance shall take effect on the _ day of 2014.
PASSED AND ADOPTED this day of 2014.
ATTEST:
Philip Levine, Mayor
Rafael E. Granado, City Clerk
'-"ry.ffitl#s
\- rtr-\- \k
--->.-Date
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Statement of
The purpose of this document is to describe the comPonents
performed and to document the associated costs.
Project Title: Miami Beach Fire Department Captain and
Assessment
Approximate Commencement: August 20 I 4
of the project that will be
Lieutenant Promotional
The following table presents the project components and the associated cost of those
comPonents.
Copy r i ght @ 2 0 I 4, I n d ustri ol I O r go nizoti o nol Soi utions, lnc
CONF'DENT'AL - TMDE SECRET
Prolect Kick-off and Planning: Phone conference or face-to-face meeting to
review proiect details, finalize project timeline, discuss expectations, and
assign roles and responsibilities
Job analysis: Job observations and interviews and development, coordination
and distribution and analysis of JAQ to identify critical knowledge, skills,
abilities, job performance dimensions, or comPetencies to be assessed.
Candidate orientation: Delivery of candidate PreParation Presentation for
both ranks (department may choose to do this via online video)'
Weeks 2-10
Written Examination Development Develop 175 draft items for the
multiple-choice job knowledge examinations. Review of examination
questions with SMEs to conduct CVRs and Angoff ratints; and to select final
150 questions for the Captain examination and the Lieutenant examination.
Written Examination Administration: Administer written exams, scoring and
response to candidate appeals/challenges. Assumes one administration.
(additional days needed for on-site appeal sessions would be billed at the rate
of $ 1,000/day)
Written Examination Appeal Session Administration: I l/O Staff member on-
site to administer appeal session and collect appeal resPonses. Two days on'
site at the rate of $ I,000 per daY.
Weeks 8- l5Oral Assessment Developmenc Design and develoPment of two oral
exercises each for the Captain and Lieutenant assessments'
OElAssessrnent Administration: lncludes assessor training, administration
and oversight of the assessment, scoring, and preparation of results' appeal
responses, and feedback to candidates.
107
Oral Examination Appeal Session Administration: I l/O Staff member on-site
to administer appeal session and collect appeal responses. Two days on-site
at the rate of $ I,000 per day.
$2,000 Week l7
Project technical repoft to document job analysis, validation, outcomes,
recommendations for the future, etc.$2,000 Week 20
Assessor Recruitment for 8 assessors $7s0
Assessor costs (per diems, sites, meals, travel etc.). OFF-SITE cost = $8, 980,
ON-SITE cost = $12,360. (breakdown is presented below)
Paid by the
City
Facility procurement costs for exams, assessments and appeal sessions
Paid by the
City
Administrative expenses (printing, shipping)$2s0
Consulte
a
a
a
a
a
,nt travel expenses, estimated at 5 trips:
I consultant, 2 days for orientation
I consultant I day for exam admin
I analyst 2 days for exam appeals
I consultant and I analystfor 2 days for oral admin
I analyst for 2 days of oral appeals)
Billed
directly to
City
TOTAL Proiect InvestmenUCost $55,200
Assessor Arrangement Options
Copyright @ 20 I 4, lndustriollOryonizationol Solutions, lnc
CONF'DENT'At - TMDE SECRET
OFF-SITE lN CHICAGO (8 assessors, 2 days + ! day trainin
Compensation for 3 days, 8 assessors (training + assessing
Space for assessor to work (4 rooms, 2 days)
$ I O/assessor per day
Mileage reimbursement for assessor driving (estimated 60
miles roundtrip/days)$0.56/mile
TOTAL
ON-SITE lN MIAMI BEACH (8 assessors, 2 days + I day traini
Assessor transportation 8 assessors (roundtrip airport transit)
Space for training assessor to work (4 rooms, 2 days)$ I 25/da
Per diem for meals
Hotel accommodations for assessors (8 assessors, 3 n
Additional l/O travel expenses (l night for consultant, 3 nights
for admin, meals)
$ I 2,360TOTAL
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*l/O assumes that the city will be responsible for securing assessors, providing all
accommodations for assessors, securing facilities (test administration facility, assessment center
site). l/O can provide a revised SOW or a change order if the city desires for l/O to manate
the coordination of other aspects of the process, such as job analysis interview locations,
assessment sites, assessor recruitment and accommodations, etc.
The above table identifies all facets of the project for which l/O Solutions is being engaged.
Should any of the project components need to be modified or additional components/facets
added, the proposed hourly rates ($l7ilhr. for consultants; $65/hr. for item writers; $25/hour
for administrative) will be applied and appropriate price adjustments will be made.
l/O Solutions will submit invoices according to the following schedule: l/3 upon project
commencement, l/3 after development of the assessment center, and l/3 upon completion
(the technical report will be billed as a separate item). The proposed price is fixed-firm and will
be invoiced according to the above schedule. The line item detail is presented for reference.
Clie nt Ac€,eptfifice:
I ocknowledge thot I have reviewed this Stotement of Work ond hereby outhorize llO Solutions ond its
representotives to commence work on the project components os described herein.
Signoture of Authorized Agent
Title of Authorized Agent
Dote
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CONF'DENT'AL - TRADE SECRET
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soLuTloNs
The Public Sofety Selectio n SpeciolistsrM
Copyright @ 20 I 4, lndusttiollOrgonizotionol Solutront lnc
CONF'DENI'At . TRADE SECRET
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