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C2B-Issue RFP City Website Design Development And ImplementationCOMMISSION ITEM SUMMARY Condensed Title: Request For Approval To lssue A Request For Proposals (RFP) For Website Design, and lmolementation. Enhance External and lnternal Communication From and Within the Citv. Environmental Scan N/A !tem mendation: The City of Miami Beach is requesting proposals from qualified vendors to update the City's website assets with a new design that represents the prestige of our vibrant City and to replace the existing proprietary website Content Management System (CMS) with a non-proprietary open source CMS. The sites that need to be redesigned and implemented include: www. m iam ibeachfl. oQ.v and www. m bcu ltu re. com, Currently, the online content has been decentralized to multiple content editors across all City departments that are supported by two technical website administrators. lt is the City's intent to preserve this mode of operation. The City has been running its websites in the current CMS since 2006. Since then, much has changed in the architecture and security of open source CMS, as well as the level of expectations of services provided by local government websites. The goal is to enhance user experience by implementing a design that has an appealing look and feel, making information easy to find by implementing user friendly navigation that is also responsive to mobile devices, and improving the administration of the sites by implementing a CMS that simplifies content management. The website must also conform to current ADA, section 508, accessibility standards. The proposed CMS needs to be robust, secure, and will support large amounts of content. The current site hosts approximately 20,000 pages and has over 400,000 page views per month. The information on the City's website is directed towards the City's citizens, businesses, and visitors. Proposers are strongly encouraged to carefully review the City's existing websites, which will define the baseline requirements. RECOMMENDATION To seek proposals from interested parties, the Administration recommends that the Mayor and City Commission of the City of Miami Beach, Florida authorize the issuance of RFP 2015-163- LR for Website Desiqn, Development and lmplementation. Clerk's Office islative Tracki T:\AGEN I\RFP 2015-163-LR Website Design, lmplem E SUMMARY.doc Agenda ltem Date N/A Financial lnformation : Source of Funds: IT Financial lmpact Summary: Alex Denis, Ariel Sosa (B MIAMIBEACH 62 MIAMIBEACH City of Miomi Beoch, 'l 200 Conveniion Center Drive, Miomi Beoch, Florido 33.l39, www.miomibeochfl.gov N MEMORANDUM Mayor Philip Levine and Members df the City Jimmy L. Morales, City Manager DATE: April 15,2015 SUBJECT: REQUEST FOR APPROVAL PROPOSALS (RFP) FOR IMPLEMENTAT!ON. ADMINISTRATION RECOMMENDATION Authorize the issuance of the RFP. KEY INTENDED OUTCOME CITY WEBSITE DESIGN, DEVELOPMENT, AND Enhance External and lnternal Communication From and Within the City. BACKGROUND The City of Miami Beach is requesting proposals from qualified vendors to update the City's website assets with a new design that represents the prestige of our vibrant City and to replace the existing proprietary website Content Management System (CMS) with a non-proprietary open source CMS. The sites that need to be redesigned and implemented include: www.miamibeachfl.qov and www.mbculture.com Currently, the online content has been decentralized to multiple content editors across all City departments that are supported by two technical website administrators. lt is the City's intent to preserve this mode of operation. The City has been running its websites in the current CMS since 2006. Since then, much has changed in the architecture and security of open source CMS, as well as the level of expectations of services provided by local government websites. The goal is to enhance user experience by implementing a design that has an appealing look and feel, making information easy to find by implementing user friendly navigation that is also responsive to mobile devices, and improving the administration of the sites by implementing a CMS that simplifies content management. The website must also conform to current ADA, section 508, accessibility standards. The selected firm wilt be responsible for: 1. Providing three (3) website design concepts that are in accordance with the City's design standards. 2. Server installation and configuration of the CMS. 3. lmplementation of CMS security. 4. lmplementation of the approved design proposal in the proposed CMS as specified in the scope of services section. 5. Migration of all content that currently exists in both City sites. 6. Training of website administrators and content editors. 7. CMS and server support services. TO: FROM: 63 City Commissioner Memorandum - City Website Design, Development, and lmplementation. April 15,2015 Page 2 of 2 The proposed CMS needs to be robust, secure, and will support large amounts of content. The current site hosts approximately 20,000 pages and has over 400,000 page views per month. The information on the City's website is directed towards the City's citizens, businesses, and visitors. Proposers are strongly encouraged to carefully review the City's existing websites, which will define the baseline requirements. OTHER RFP REQUIREMENTS o MINIMUM QUALIFICATIONS. Please Reference, Appendix C, RFP 2015-163-LR for Website Design, Development and lmplementation (attached). o SUBMITTAL REQUIREMENTS. Please Reference Section 0300, RFP 2015-163-LR for Website Design, Development and lmplementation (attached). o CRITERIA FOR EVALUATION. Please Reference Section 0400, RFP 2015-163-LR for Website Design, Development and lmplementation (attached). CONCLUSION The Administration recommends that the Mayor and Commission authorize the issuance of the RFP for Website Design, Development, and lmplementation. ATTACHMENTS AttachmentA: RFP 2015-163-LRforWebsite Design, Development, and lmplementation. JLM/MT/AS/AD 64 REQUEST FOR PROPOSALS (RFP) WEBSITE DESIGN, DEVELOPMENT AND IMPLEMENTATION RFP #20 r 5-t 63-LR RFP ISSUANCE DATE: APRIL 16,2015 PROPOSALS DUE: MAY 12,2015 @ 3:00 PM ISSUED BY: LOURDES RODRIGUEZ, CPPB E MIAMIBEACH LOURDES RODRIGUEZ, SENIOR PROCURE'YIENT SPECIATIST PROCUREMENT DEPARTMENT 1700 Convention Center Drive, Miomi Beoch, FL 33.l39 305.673.7000 x 6652 | Fox: 786.394.4075 | www.miomibeochfl.gov 65 4 ,rvltAtvltBEACH TABLE OF CONTENTS SOLICITATION SECTIONS: PAGE 0100 NoT uTtLrzED ......... .......... N/A O2OO INSTRUCTIONS TO PROPOSERS & GENERAL CONDITIONS ........ .......3 O3OO PROPOSAL SUBMITTAL INSTRUCTIONS & FORMAT ..........11 0400 PRoPoSAL EVALUATTON ....... ............14 APPENDICES: APPENDIX A PROPOSAL CERTIFICATON, QUESTIONNAIRE AND AFFIDAVITS APPENDIX B "NO PROPOSAL" FORM APPENDIX C MINIMUM REQUIREMENTS & SPECIFICATIONS APPENDIX D SPECIAL CONDITIONS APPENDIX E COST PROPOSAL FORM APPENDIX F INSURANCE REQUIREMENTS RFP 201 5-t 63-LR 66 b III;\I,IIBEACH SECTION ()2OO INSTRUCTIONS TO RESPONDENTS & GENERAL CONDITIONS 1. GENERAL. This Request for Proposals (RFP) is issued by the City of Miami Beach, Florida (the "City"), as the means for prospective Proposers to submit their qualifications, proposed scopes of work and cost proposals (the "proposal") to the City for the City's consideration as an option in achieving the required scope of services and requirements as noted herein. All documents released in connection with this solicitation, including all appendixes and addenda, whether included herein or released under separate cover, comprise the solicitation, and are complementary to one another and together establish the complete terms, conditions and obligations of the Proposers and, subsequently, the successful Proposer(s)(the "contractor[s]") if this RFP results in an award, The City utilizes PublicPurchase (www.publicpurchase.com) for automatic notification of competitive solicitation opportunities and document fulfillment, including the issuance of any addendum to this RFP. Any prospective Proposer who has received this RFP by any means other than through PublicPurchase must register immediately with PublicPurchase to assure it receives any addendum issued to this RFP. Failure to receive an addendum may result in disqualification of proposalsubmitted. 2. PURPOSE. The City of Miami Beach is seeking proposals from qualified vendors interested in providing website design and content management system services, The City's goal is to replace the existing proprietary Content Management System (CMS) with a non-proprietary, open source CMS, update our website to enhance the user experience, simplify content management, and provide better information and customer service to the community, while meeting high standards for design quality, visual appeal and new design that represents the prestige of our vibrant City. The sites that need to be redesigned and implemented include: www.miamibeachfl.qov and www.mbculture.com. 4. PROCUREMENT CONTACT. Any questions or clarifications concerning this solicitation shall be submitted to the Procurement Contact noted below: Procurement Contact: The Bid title/number shall be referenced on all correspondence. All questions or requests for clarification must be The tentative schedule for this solicitation is as follows: RFP lssued April '16, 2015 Pre-Proposal Meeting April 23, 2015 at 10 a.m. Deadline for Receipt of Questions May 1,2015by 5 p,m, Responses Due l{iay 12,2015 al3 p.m. Evaluation Committee Review TBD Proposer Presentations TBD Tentative Commission Approval Authorizing Negotiations TBD Contract Negotiations Following Commission Approval 305-673-7000 x 6652 RFP 2015 r63-LR 67 g ,\'\lAll/r\iBEACH receivednolaterthanten(10)calendardayspriortothedateproposalsaredueasscheduledinSection0200-3. All responses to questions/clarifications will be sent to all prospective Proposers in the form of an addendum. 5. PRE-PROPOSAL MEETING OR SITE VISIT(S). Only if deemed necessary by the City, a pre-proposal meeting or site visit(s) may be scheduled. A Pre-PROPOSAL conference will be held as scheduled in Solicitation Timeline above at the following address: City of Miami Beach City Hall - 4ttt Floor City Manager's Large Conference Room 1700 Convention Center Drive Miami Beach, Florida 33139 Attendance (in person or via telephone) is encouraged and recommended as a source of information, but is not mandatory. Proposers interested in participating in the Pre-Proposal Submission Meeting via telephone must follow these steps: (1) Dialthe TELEPHONE NUMBER: 1- 888-270-9936 (Toll-free North America) (2) Enter the MEETING NUMBER: 5804578 Proposers who are interested in participating via telephone should send an e-mail to the contact person listed in this RFP expressing their intent to participate via telephone. 6. PRE-PROPOSAL INTERPRETATIONS. Oral information or responses to questions received by prospective Proposers are not binding on the City and will be without legal effect, including any information received at pre- submittal meeting or site visit(s), Only questions answered by written addenda will be binding and may supersede terms noted in this solicitation. Addendum will be released through PublicPurchase. 7. CONE OF SILENCE. Pursuant to Section 2-486 of the City Code, all procurement solicitations once advertised and until an award recommendation has been fonrvarded to the City Commission by the City Manager are under the "Cone of Silence." The Cone of Silence ordinance is available at http://library.municode.com/index.aspx?clientlD=13097&statelD=9&statename=Florida. Any communication or inquiry in reference to this solicitation with any City employee or City official is strictly prohibited with the of exception communications with the Procurement Director, or his/her administrative staff responsible for administering the procurement process for this solicitation providing said communication is limited to matters of process or procedure regarding the solicitation. Communications regarding this solicitation are to be submitted in writing to the Procurement Contact named herein with a copy to the City Clerk at rafaelgranado@miamibeachfl.gov. 8. SPECIAL NOTICES. You are hereby advised that this solicitation is subject to the following ordinances/resolutions, which may be found on the City 0f Miami Beach website: http://web. miamibeachfl.qov/procuremenUscroll.aspx?id=2351 0 . CONE 0F SILENCE....r PROTEST PROCEDURES............,.................,.,.,.... o DEBARMENT PROCEEDINGS r LOBBYIST REGISTMTION AND DISCLOSURE 0F FEES.... o CAMPAIGN CONTRIBUTIONS BY VENDORS. CAMPAIGN CONTRIBUTIONS BY LOBBYISTS ON PROCUREMENT tssuES.......... CITY CODE SECTION 2486 CITY CODE SECTION 2-37,1 CITY CODE SECTIONS 2.397 THROUGH 2.485.3 CITY CODE SECTIONS 2.481 THROUGH 2.406 CITY CODE SECTION 2487 CITY CODE SECTION 2488 Kt-P 2U t5- tO3-LK 4 68 g ,,,,\lAl,^IBEACH o REQUIREMENT FOR CITY CONTRACTORS T0 PROVIDE EOUAL BENEFITS FOR DOMESTIC PARTNERS.. ... CITY CODE SECTION 2.373 o LIVING WAGE REQUIREMENT... . CITY CODE SECTIONS 2-407 THR0UGH2-410 . PREFERENCE FOR FLORIDA SMALL BUSINESSES OWNED AND CONTROLLED BY VETEMNS AND TO STATE.CERTIFIED SERVICE. DISABLED VETEMN BUSINESS ENTERPRISES CITY CODE SECTION 2.374. FALSE CLAIMS 0RD|NANCE.... CITY CODE SECTION 70-300 o ACCEPTANCE0FGIFTS,FAVORS&SERVICES.... .... CITYCODESECTION2449 9. POSTPONEMENT OF DUE DATE FOR RECEIPT OF PROPOSALS. The City reserves the right to postpone the deadline for submittal of proposals and will make a reasonable effort to give at least three (3) calendar days written notice of any such postponement to all prospective Proposers through PublicPurchase. 10. PROTESTS. Protests concerning the specifications, requirements, and/or terms; or protests after the proposal due date in accordance with City Code Section 2-371, which establishes procedures for protested proposals and proposed awards. Protests not submitted in a timely manner pursuant to the requirements of City Code Section 2- 371 shall be barred. 11. MIAMI BEACH-BASED VENDORS PREFERENCE. Pursuant to City of Miami Beach Ordinance No, 201 1-3747 , a five (5) point preference will be given to a responsive and responsible Miami Beach-based Proposer. 12. VETERAN BUSINESS ENTERPRISES PREFERENCE. Pursuant to City of Miami Beach Ordinance No. 2011- 3748, the City shall give a five (5) point preference to a responsive and responsible Proposer which is a small business concern owned and controlled by a veteran(s) or which is a service-disabled veteran business enterprise. 13. DETERMINATION 0F AWARD. The final ranking results of Step 1 & 2 outlined in Section 0400, Evaluation of Proposals, will be considered by the City Manager who may recommend to the City Commission the Propose(s) s/he deems to be in the best interest of the City or may recommend rejection of all proposals. The City Manager's recommendation need not be consistent with the scoring results identified herein and takes into consideration Miami Beach City Code Section 2-369, including the following considerations: (1) The ability, capacity and skill of the Proposer to perform the contract. (2) Whether the Proposer can perform the contract within the time specified, without delay or interference. (3) The character, integrity, reputation, judgment, experience and efficiency of the Proposer. (a) The quality of performance of previous contracts. (5) The previous and existing compliance by the Proposer with laws and ordinances relating to the contract. The City Commission shall consider the City Manager's recommendation and may approve such recommendation. The City Commission may also, at its option, reject the City Manager's recommendation and select another Proposal or Proposals which it deems to be in the best interest of the City, or it may also relect all Proposals. Upon approval of selection by the City Commission, negotiations between the City and the selected Propose(s) will take place to arrive at a mutually acceptable Agreement. 14. ACCEPTANCE OR REJECTION 0F PROPOSALS. The City reserves the right to reject any or all proposals prior to award. Reasonable efforts will be made to either award the Contract or re.yect all proposals within one- hundred twenty (120) calendar days after proposals opening date. A Proposer may not withdraw its proposals unilaterally before the expiration of one hundred and twenty (120) calendar days from the date of proposals opening. Rt-t' 2u t5- to3-LR 69 g i,4lAlllBEACH 15. PROPOSER'S RESPONSIBILITY. Before submitting a Proposal, each Proposer shall be solely responsible for making any and all investigations, evaluations, and examinations, as it deems necessary, to ascertain all conditions and requirements affecting the full performance of the contract. lgnorance of such conditions and requirements, and/or failure to make such evaluations, investigations, and examinations, will not relieve the Proposer from any obligation to comply with every detail and with all provisions and requirements of the contract, and will not be accepted as a basis for any subsequent claim whatsoever for any monetary consideration on the part of the Proposer. 16. COSTS INCURRED BY PROPOSERS. All expenses involved with the preparation and submission of Proposals, or any work performed in connection therewith, shall be the sole responsibility (and shall be at the sole cost and expense) of the Proposer, and shall not be reimbursed by the City. 17. RELATIONSHIP TO THE CITY. lt is the intent of the City, and Proposers hereby acknowledge and agree, that the successful Proposer is considered to be an independent contractor, and that neither the Proposer, nor the Proposer's employees, agents, and/or contractors, shall, under any circumstances, be considered employees or agents of the City, 18. TAXES. The City of Miami Beach is exempt from all Federal Excise and State taxes. 19. MISTAKES. Proposers are expected to examine the terms, conditions, specifications, delivery schedules, proposed pricing, and all instructions pertaining to the goods and services relative to this RFP. Failure to do so will be at the Proposer's risk and may result in the Proposal being non-responsive. 20. PAYMENT. Payment will be made by the City after the goods or services have been received, inspected, and found to comply with contract, specifications, free of damage or defect, and are properly invoiced. lnvoices must be consistent with Purchase Order format, 21. PATENTS & ROYALTIES. Proposer shall indemnify and save harmless the City of Miami Beach, Florida, and its officers, employees, contractors, and/or agents, from liability of any nature or kind, including cost and expenses for, or on account of, any copyrighted, patented, or unpatented invention, process, or article manufactured or used in the performance of the contract, including its use by the City of Miami Beach, Florida, lf the Proposer uses any design, device or materials covered by letters, patent, or copyright, it is mutually understood and agreed, without exception, that the proposal prices shall include all royalties or cost arising from the use of such design, device, or materials in any way involved in the work. 22. MANNER OF PERFORMANCE. Proposer agrees to perform its duties and obligations in a professional manner and in accordance with all applicable Local, State, County, and Federal laws, rules, regulations and codes. Lack of knowledge or ignorance by the Proposer with/of applicable laws will in no way be a cause for relief from responsibility. Proposer agrees that the services provided shall be provided by employees that are educated, trained, experienced, certified, and licensed in all areas encompassed within their designated duties. Proposer agrees to furnish to the City any and all documentation, certification, authorization, license, permit, or registration currently required by applicable laws, rules, and regulations. Proposer further certifies that it and its employees will keep all licenses, permits, registrations, authorizations, or certifications required by applicable laws or regulations in full force and effect during the term of this contract. Failure of Proposer to comply with this paragraph shall constitute a material breach of this contract. Where contractor is required to enter or go on to City of Miami Beach property to deliver materials or perform work or services as a result of any contract resulting from this solicitation, the contractor will assume the full duty, obligation and expense of obtaining all necessary licenses, permits, and insurance, and assure all work complies with all RFP 20 I 5-t 63-LR 70 g tvilAlclBEACH applicable laws. The contractor shall be liable for any damages or loss to the City occasioned by negligence of the Proposer, or its officers, employees, contractors, and/or agents, for failure to comply with applicable laws. 23. SPECIAL CONDITIONS. Any and all Special Conditions that may vary from these General Terms and Conditions shall have precedence. 24. ANTI-DISCRIMINATION. The Proposer certifies that he/she is in compliance with the non-discrimination clause contained in Section 202, Executive Order 11246, as amended by Executive Order 11375, relative to equal employment opportunity for all persons without regard to race, color, religion, sex or national origin. 25. DEMONSTRATION OF COMPETENCY. A. Pre-award inspection of the Propose/s facility may be made prior to the award of contract. B. Proposals will only be considered from firms which are regularly engaged in the business of providing the goods and/or services as described in this solicitation, C. Proposers must be able to demonstrate a good record of performance for a reasonable period of time, and have sufficient financial capacity, equipment, and organization to ensure that they can satisfactorily perform the services if awarded a contract under the terms and conditions of this solicitation. D. The terms "equipment and organization", as used herein shall, be construed to mean a fully equipped and well established company in line with the best business practices in the industry, and as determined by the City of Miami Beach. E. The City may consider any evidence available regarding the financial, technical, and other qualifications and abilities of a Proposer, including past performance (experience), in making an award that is in the best interest of the City. F. The City may require Proposer s to show proof that they have been designated as authorized representatives of a manufacturer or supplier, which is the actual source of supply, ln these instances, the City may also require material information from the source of supply regarding the quality, packaging, and characteristics of the products to be supply to the City. 26. ASSIGNMENT. The successful Proposer shall not assign, transfer, convey, sublet or othenrvise dispose of the contract, including any or all of its right, title or interest therein, or his/her or its power to execute such contract, to any person, company or corporation, without the prior written consent of the City. 27. LAWS. PERMITS AND REGULATIONS. The Proposer shall obtain and pay for all licenses, permits, and inspection fees required to complete the work and shall comply with all applicable laws. 28. OPTIONAL CONTRACT USAGE. When the successful Proposer (s) is in agreement, other units of government or non-profit agencies may participate in purchases pursuant to the award of this contract at the option of the unit of government or non-profit agency. 29. VOLUME OF WORK TO BE RECEIVED BY CONTRACTOR. lt is the intent of the City to purchase the goods and services specifically listed in this solicitation from the contractor. However, the City reserves the right to purchase any goods or services awarded from state or other governmental contract, or on an as-needed basis through the City's spot market purchase provisions. 30. DISPUTES. ln the event of a conflict between the documents, the order of priority of the documents shall be as follows: A. Any contract or agreement resulting from the award of this solicitation; then B. Addendum issued for this solicitation, with the latest Addendum taking precedence; then C. Thesolicitation;then KrP 2U t5- lO3-LR 71 g \{iAViiBIACH D. The Propose/s proposal in response to the solicitation. Rr-P 2U t5- t63-LR 72 ID IUIAIdIBEACH 31. INDEMNIFICATION. The contractor shall indemnify and hold harmless the City and its officers, employees, agents and instrumentalities from any and all liability, losses or damages, including attorney's fees and costs of defense, which the City or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of the agreement by the contractor or its employees, agents, servants, partners, principals or subcontractors. The contractor shall pay all claims and losses in connection therewith, and shall investigate and defend all claims, suits or actions of any kind or nature in the name of the City, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may be incurred thereon. The contractor expressly understands and agrees that any insurance protection required by this Agreement or othenruise provided by the contractor shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. The above indemnification provisions shall survive the expiration or termination of this Agreement, 32. CONTRACT EXTENSION. The City reseryes the right to require the Contractor to extend contract past the stated termination date for a period of up to 120 days in the event that a subsequent contract has not yet been awarded, Additional extensions past the 120 days may occur as needed by the City and as mutually agreed upon by the City and the contractor. 33. FLORIDA PUBLIC RECORDS LAW. Proposers are hereby notified that all Bid including, without limitation, any and all information and documentation submitted therewith, are exempt from public records requirements under Section 119.07(1), Florida Statutes, and s. 24(a), Afi.,1 of the State Constitution until such time as the City provides notice of an intended decision or until thirty (30) days after opening of the proposals, whichever is earlier. Additionally, Contractor agrees to be in full compliance with Florida Statute 119.0701 including, but not limited to, agreement to (a) Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the services; (b) provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law; (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; (d) Meet all requirements for retaining public records and transfer, at no cost, to the public agency all public records in possession of the contractor upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency, 34. MODIFICATIONMITHDRAWALS OF PROPOSALS. A Proposer may submit a modified Proposal to replace all or any portion of a previously submitted Proposal up until the Proposal due date and time. Modifications received after the Proposal due date and time will not be considered. Proposals shall be irrevocable until contract award unless withdrawn in writing prior to the Proposal due date, or after expiration of 120 calendar days from the opening of Proposals without a conhact award, Letters of withdrawal received after the Proposal due date and before said expiration date, and letters of withdrawal received after contract award will not be considered. 35. EXCEPTIONS TO RFP. Proposers must clearly indicate any exceptions they wish to take to any of the terms in this RFP, and outline what, if any, alternative is being offered. All exceptions and alternatives shall be included and clearly delineated, in writing, in the Proposal. The City, at its sole and absolute discretion, may accept or reject any or all exceptions and alternatives. ln cases in which exceptions and alternatives are rejected, the City shall require the Proposer to comply with the particular term and/or condition of the RFP to which Proposer took exception to (as said term and/or condition was originally set forth on the RFP). Rrr 2u t5- to3-LR 73 b lv\lArv\lBEACH 36. ACCEPTANCE OF GIFTS, FAVORS, SERVICES. Proposers shall not offer any gratuities, favors, or anything of monetary value to any official, employee, or agent of the City, for the purpose of influencing consideration of this Proposal. Pursuant to Sec. 2-449 of the City Code, no officer or employee of the City shall accept any gift, favor or service that might reasonably tend improperly to influence him in the discharge of his official duties. Balance of Page lntentionallv Left Blank Kil', 2U t5 tO3-LR t0 74 g AriiAll,lBEACH SECTION O3OO PROPOSAL SUBMITTAL INSTRUCTIONS AND FORMAT 1. SEALED RESPONSES.One original Proposal (preferably in 3-ring binder) must be submitted in an opaque, sealed envelope or container on or before the due date established for the receipt of proposals. Additionally, ten (10) bound copies and one ('l) electronic format (CD or USB format) are to be submitted. The following information should be clearly marked on the face of the envelope or container in which the proposal is submitted: solicitation number, solicitation title, Proposer name, Proposer return address, Proposals received electronically, either through email or facsimile, are not acceptable and will be relected. 2. LATE BIDS. Bid Proposals are to be received on or before the due date established herein for the receipt of Bids. Any Bid received after the deadline established for receipt of proposals wil! be considered Iate and not be accepted or will be returned to Proposer unopened. The City does not accept responsibility for any delays, natural or othenrvise. 3. PROPOSAL FORMAT. ln order to maintain comparability, facilitate the review process and assist the Evaluation Committee in review of proposals, it is strongly recommended that proposals be organized and tabbed in accordance with the sections and manner specified below. Hard copy submittal should be tabbed as enumerated below and contain a table of contents with page references. Electronic copies should also be tabbed and contain a table of contents with page references. Proposals that do not include the required information will be deemed non- responsive and will not be considered. il Cover Letter & Minimum Qualifications 1.1 Cover Letter and Table of Contents. The cover letter must indicate Proposer and Proposer Primary Contact for the purposes of this solicitation. 1.2 Proposal Certification, Questionnaire & Requirements Affidavit (Appendix A). Attach Appendix A fully completed and executed. 1.3 Minimum Qualifications Requirements. Submit verifiable information documenting compliance with the minimum s requirements established in Appendix C, Minimum Requirements and Specificati Experience & Qualifications 2.1 Qualifications of Proposing Firm. Submit detailed information regarding the firm's history and relevant experience and proven track record of providing the scope of services similar as identlfied in this solicitation, including experience in providing similar scope of services to public sector agencies. For each project that the Proposer submits as evidence of similar experience, the following is required: prolect description, agency name, agency contact, contact telephone & email, and yea(s) and term of engagement, 2.2 Qualifications of Proposer Team. Provide an organizational chart of all personnel and consultants to be used for this prolect if awarded, the role that each team member will play in providing the services detailed herein and each team members' qualifications. A resume of each individual, including education, experience, and any other pertinent information, shall be included for each Proposal team member to be assigned to this contract, 2.3 Financial Capacity. Each Proposer shall arrange for Dun & Bradstreet to submit a Supplier Qualification Report (SOR) directly to the Procurement Contact named herein. No proposal will be considered without receipt, by the City, of the SQR directly from Dun & Bradstreet. The cost of the preparation of the SQR shall be the responsibility of the Proposer. The Proposer shall request the SQR report from D&B at: https://supplierportal.dnb.com/webapp/wcs/stores/servleUSupplierPortal?storeld=11696 Proposers are responsible for the accuracy of the information contained in its SQR. lt is highly recommended that each Proposer review the information contained in its SQR for accuracy prior to submittal to the City and as early as possible in the solicitation process. For assistance with any portion of the SQR submitta! process, contact Dun & Bradstreet at800-424-2495. RFP 201 5-t 63-LR 75 of Services Submit detailed information addressing how Proposer will achieve each portion of the scope of services and technical requirements outlined in Appendix C, Minimum Requirements and Specifications, including website design, server installation, Content Management System (CMS) installation and implementation, content migration, training and support services. Responses shall be in sufficient detail and include supporting documentation, as applicable, which will allow the a fullv review and score the and Submit detailed information on how Proposer plans to accomplish the required scope of services, including detailed information, as applicable, which addresses, but need not be limited to: proposed timeline, outline project phases and City's role, design process, content editor, website administrator training, post website go live communications, ability to integrate existing municipal branding into new sites, and ongoing technical assistance and training Cost Submit a com Cost Form Note: After proposal submittal, the City reserves the right to require additional information from Proposers (or Proposer team members or sub-consultants) to determine: qualifications (including, but not limited to, litigation history, regulatory action, or additional references); and financial capability (including, but not limited to, annual reviewed/audited financial statements with the auditors notes for each of their last two complete fiscal years). Ktr 2u t5- to3-LK 12 76 g i/tAr,ltBEACH SECTION O4O() PROPOSAL EVALUATION 1. Evaluation Committee. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the requirements set forth in the solicitation. lf further information is desired, Proposers may be requested to make additional written submissions of a clarifying nature or oral presentations to the Evaluation Committee. The evaluation of proposals will proceed in a two-step process as noted below. lt is important to note that the Evaluation Committee will score the qualitative portions of the proposals only, The Evaluation Committee does not make an award recommendation to the City Manager, The results of Step 1 & Step 2 Evaluations will be fonruarded to the City Manager who will utilize the results to make a recommendation to the City Commission. 2. Step 1 Evaluation. The first step will consist of the qualitative criteria listed below to be considered by the Evaluation Committee. The second step will consist of quantitative criteria established below to be added to the Evaluation Committee results by the Department of Procurement Management. An Evaluation Committee, appointed by the City Manager, shall meet to evaluate each Proposal in accordance with the qualifications criteria established below for Step 1, Qualitative Criteria. ln doing so, the Evaluation Committee may:o review and score all proposals received, with or without conducting interview sessions; oro review all proposals received and short-list one or more Proposers to be further considered during subsequent interview session(s) (using the same criteria). Proposer Experience and Qualifications, including Financial Capability Scope of Services Proposed Approach and Methodology 3. Step 2 Evaluation. Following the results of Step 1 Evaluation of qualitative criteria, the Proposers may receive additional quantitative criteria points to be added by the Department of Procurement Management to those points earned in Step 1, as follows. Cost Proposal 30 30 Veterans Preference 4. Cost Proposal Evaluation. The cost proposal points shall be developed in accordance with the following formula: Sample 0biective Formula for Cost Vendor Vendor Cost Proposal Example Maximum Allowable Points (Points noted are for illustrative purposes only. Actual points are noted above.) Formula for Calculating Points (lowest cost / cost of proposal being evaluated X maximum allowable points = awarded points) Round to Total Points Awarded Vendor A $100.00 20 $100 / $100 X20 =20 20 Vendor B $150.00 20 $100/$150X20=13 13 Vendor C $200.00 20 $100/$200X20=10 10 RFP 2015-r63 LR r3 77 g MtAAItBEAcH 5. Determination of Final Ranking. At the conclusion of the Evaluation Committee Step 1 scoring, Step 2 Points will be added to each evaluation committee member's scores by the Department of Procurement Management. Step 1 and 2 scores will be converted to rankings in accordance with the example below: * Final Ranking is presented to the City Manager for furlher due diligence and recommendation to the City Commission. Final Ranking does not constitute an award recommendation until such time as the City Manager has made his recommendation to the City Commission, which may be different than final ranking results. Committee Member 1 Step 1 Points 82 76 80 Step 2 Points 22 15 12 Total 104 91 92 Rank 1 3 2 Committee Member 2 Step 1 Pnints 79 85 72 Step 2 Points 22 15 12 Total 101 100 84 Rank 1 2 3 Committee Member 2 Step 1 Points 80 74 66 Step 2 Points 22 15 12 Total 102 89 78 Rank 1 2 3 Rt-P 20 l5-t63-LR 14 78 APPENDIX A @ MIAMIBEACH Proposo I Certificotion, auestionnoire & Req uirements Affid ovit RFP 2015-r 63-LR Website Design, Development ond lmplementotion PROCU REMENT DEPARTMENT I200 Conveniion Center Drive Miomi Beoch. Florido 33139 RrP 20 I 5- I 63-LR t5 79 b i'iilAtvilBEACH Solicitation No: 201 5-1 63-LR Solicitation Title: Website Desiqn. Develooment and lmolementation Procurement Contact: Lourdes Rodriquez 305-673-7000 x 6652 T Email: LourdesRodriouez(Omiamibeachfl .oov PROPOSAL CERTIFICATION, QUESTIONNAIRE & REQUIREMENTS AFFIDAVIT Purpose: The purpose of this Proposal Certification, Questionnaire and Requirements Affidavit Form is to inform prospective Proposers of certain solicitation and contractual requirements, and to collect necessary information from Proposers in order that certain portions of responsiveness, responsibility and other determining factors and compliance with requirements may be evaluated. This Proposal Certification, Questionnaire and Requirements Affidavit Form is a REQUIRED FORM that must be submitted fully completed and executed. 1. General Proposer lnformation. FIRM NAME: No of Years in Business:NoofYearsinBusinessLocally: I No.of Employees: OTHER NAME(S) PROPOSER HAS OPERATED UNDER IN THE LAST 1O YEARS: FIRM PRIMARY ADDRESS (HEADQUARTERS): CITY: STATE:ZIP CODE: TELEPHONE NO.: TOLL FREE NO,: FAX NU,: FIRM LOCAL ADDRESS: CITY: STATE:ZIP CODE: PRIMARY ACCOUNT REPRESENTATIVE FOR THIS ENGAGEMENT: ACCOUNT REP TELEPHONE NO,: ACCOUNT REP TOLL FREE NO.: ACCOUNT REP EMAIL FEDERAL TAX IDENTIFICATION NO,: The City reserves the right to seek additional information from Proposer or other source(s), including but not limited to: any firm or principal information, applicable licensure, resumes of relevant individuals, client information, financial information, or any information the City deems necessary to evaluate the capacity of the Proposer to perform in accordance with contract requirements. RIP 20 I5 I63 LR t6 80 3. 4. b lv'ilAll,lBEACH Veteran Owned Business. ls Proposer claiming a veteran owned business status?[--l vrs [__-l r.ro SUBMITTAL REQUIREMENT: Proposers claiming veteran owned business status shall submit a documentation proving that firm is certified as a veteran-owned business or a service-disabled veteran owned business by the State of Florida or United States federal government, as required pursuant to ordinance 2011-3748, Conflict 0f lnterest. All Proposers must disclose, in their Proposal, the name(s) of any officer, director, agent, or immediate family member (spouse, parent, sibling, and child) who is also an employee of the City of Miami Beach. Further, all Proposers must disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entity or any of its affiliates. SUBMITTAL REQUIREMENT: Proposers must disclose the name(s) of any officer, director, agent, or immediate family member (spouse, parent, sibling, and child) who is also an employee of the City of Miami Beach. Proposers must also disclose the name of any City employee who owns, either directly or indirectly, an interest of ten (10%) percent or more in the Proposer entlty or any of its affiliates References & Past Performance. Proposer shall submit at least three (3) references for whom the Proposer has completed work similar in size and nature as the work referenced in solicitation. SUBMITTAL REQUIREMENT: For each reference submitted, the following information is required: 1) Firm Name, 2) Contact lndividual Name & Title, 3) Address, 4) Telephone, 5) Contact's Email and 6) Narrative on Scope of Services Provided. Suspension, Debarment or Contract Cancellation. Has Proposer ever been debarred, suspended or other legal violation, or had a contract cancelled due to non-oerformance bv anv oublic sector aoencv? l---l ves 'fi ruo SUBMITTAL REQUIREMENT: lf answer to above is "YES," Proposer shall submit a statement detailing the reasons that led to action(s). Vendor Campaign Contributions. Proposers are expected to be or become familiar with, the City's Campaign Finance Reform laws, as codified in Sections 2-487 through 2-490 of the City Code. Proposers shall be solely responsible for ensuring that all applicable provisions of the City's Campaign Finance Reform laws are complied with, and shall be subject to any and all sanctions, as prescribed therein, including disqualification of their Proposals, in the event of such non-compliance. SUBMITTAL REQUIREMENT: Submit the names of all individuals or entities (including your sub-consultants) with a conkolling financial interest as defined in solicitation. For each individual or entity with a conholling financial interest indicate whether or not each individual or entity has contributed to the campaign either directly or indirectly, of a candidate who has been elected to the office of Mayor or City Commissioner for the City of Miami Beach. Code of Business Ethics. Pursuant to City Resolution N0.2000-23879, each person or entity that seeks to do business with the City shall adopt a Code of Business Ethics ("Code") and submit that Code to the Department of Procurement Management with its proposal/response or within five (5) days upon receipt of request. The Code shall, at a minimum, require the Proposer, to comply with all applicable governmental rules and regulations including, among others, the conflict of interest, lobbying and ethics provision of the City of Miami Beach and Miami Dade County. SUBMITTAL REQUIREMENT: Proposer shall submit firm's Code of Business Ethics. ln lieu of submitting Code of Business Ethics, Proposer may submit a statement indicating that it will adopt, as required in the ordinance, the City of Miami Beach Code of Ethics, available at www.miamibeachfl . gov/procuremenU. b. Rt-P 20 t5- t63-LR 17 81 b ivilA,AvilBEACH 7. t, the heurly living wage rates listed belew;. eemmeneing with eityfisealyear 2012 13 (Oeteber 1;2012); the heurly living rate willbe $'11,28/hrwith health The living wage rate and health eare benefits rate may, by Reselutien ef the eity eemmissien be indered annually fer inflatien ity may alse; by weuld net be fiseally seund te implement @ ive, and ma" further subjeet Prepeser te additienal penalties age requirement ts SUBMITTAt REQUIREMENT: Ne additienal submittal is required, By virtue ef exeeuting this affidavit deeument, Prepeser agrees @ 8. Equal Benefits for Employees with Spouses and Employees with Domestic Partners. When awarding competitively solicited contracts valued at over $100,000 whose contractors maintain 51 or more full time employees on their payrolls during 20 or more calendar work weeks, the Equal Benefits for Domestic Partners Ordinance 2005-3494 requires certain contractors doing business with the City of Miami Beach, who are awarded a contract pursuant to competitive proposals, to provide "Equal Benefits" to their employees with domestic partners, as they provide to employees with spouses. The Ordinance applies to all employees of a Contractor who work within the City limits of the City of Miami Beach, Florida; and the Contractor's employees located in the United States, but outside of the City of Miami Beach limits, who are directly performing work on the contract within the City of Miami Beach. A. Does your company provide or offer access to any benefits to employees with spouses or to spouses of employees?f--l vrs [__--] ruo B. Does your company provide or offer access to any benefits to employees with (same or opposite sex) domestic partners* or to domestic partners of employees?[--l vrs [-l rrro c. Please check all benefits that apply to your answers above and list In the "othe/' section any additional benefits not already specified. Note: some benefits are provided to employees because they have a spouse or domestic partner, such as bereavement leave, other benefits are provided directly to the spouse or domestic partner, such as medical insurance, BENEFIT Firm Provides for Employees with Soouses Flrm Provides for Employees with Domestic Partners Firm does not Provide Benefit Health Sick Leave Family Medical Leave Bereavement Leave lf Proposer cannot offer a benefit to domestic partners because of reasons outside your control, (e.g., there are no insurance providers in your area willing to offer domestic partner coverage) you may be eligible for Reasonable Measures compliance. To comply on this basis, you must agree to pay a cash equivalent and submit a completed Reasonable Measures Application (attached) with all necessary documentation. Your Reasonable Measures Application will be reviewed for consideration by the City Manager, or his designee. Approval is not guaranteed and the City Manager's decision is final. Further information on the Equal Benefits requirement is available at www.miamibeachfl .qov/procuremenV. Kil', 2U t5- tO3-LR IB 82 10. b lvilAl'l\iBEACH Public Entity Crimes. Section 287.133(2)(a), Florida Statutes, as currently enacted or as amended from time to time, states that a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a proposal, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work; may not submit proposals, proposals, or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list. SUBMITTAL REQUIREMENT: No additional submittal is required. By virtue of executing this affidavit document, Proposer agrees with the requirements of Section 287.133, Florida Statutes, and certifies it has not been placed on convicted vendor list. Acknowledgement of Addendum. After issuance of solicitation, the City may release one or more addendum to the solicitation which may provide additional information to Proposers or alter solicitation requirements. The City will strive to reach every Proposer having received solicitation through the City's e-procurement system, PublicPurchase.com. However, Proposers are solely responsible for assuring they have received any and all addendum issued pursuant to solicitation. This Acknowledgement of Addendum section cefifies that the Proposer has received all addendum released by the City pursuant to this solicitation. Failure to obtain and acknowledge receipt of all addendum may result in proposal disqualification. lnitial to Conflrm Receinl lnitial to Confirm Rccpinl lnitial to Confirm Receiot Addendum 1 Addendum 6 Addendum '1'1 Addendum 2 Addendum 7 Addendum 12 Addendum 3 Addendum 8 Addendum 13 Addendum 4 Addendum 9 Addendum 14 Addendum 5 Addendum 10 Addendum 15 lf additional confirmation of addendum is required, submit under separate cover 11. RFP 20 I 5- I 63-LR t9 83 b:'.'n'v',iBEACH The solicitation referenced herein is being furnished to the recipient by the City of Miami Beach (the "City") for the recipient's convenience. Any action taken by the City in response to Proposals made pursuant to this solicitation, or in making any award, or in failing or refusing to make any award pursuant to such Proposals, or in cancelling awards, or in withdrawing or cancelling this solicitation, either before or after issuance of an award, shall be without any liability or obligation on the pa( of the City. ln its sole discretion, the City may withdraw the solicitation either before or after receiving proposals, may accept or reject proposals, and may accept proposals which deviate from the solicitation, as it deems appropriate and in its best interest. ln its sole discretion, the City may determine the qualifications and acceptability of any party or parties submitting Proposals in response to this solicitation. Following submission of a Bid or Proposal, the applicant agrees to deliver such further details, information and assurances, including financial and disclosure data, relating to the Proposal and the applicant including, without limitation, the applicant's affiliates, officers, directors, shareholders, partners and employees, as requested by the City in its discretion. The information contained herein is provided solely for the convenience of prospective Proposers. lt is the responsibility of the recipient to assure itself that information contained herein is accurate and complete. The City does not provide any assurances as to the accuracy of any information in this solicitation. Any reliance on these contents, or on any permitted communications with City officials, shall be at the recipient's own risk. Proposers should rely exclusively on their own investigations, interpretations, and analyses. The solicitation is being provided by the City without any warranty or representation, express or implied, as to its content, its accuracy, or its completeness. No warranty or representation is made by the City or its agents that any Proposal conforming to these requirements will be selected for consideration, negotiation, or approval. The City shall have no obligation or liability with respect to this solicitation, the selection and the award process, or whether any award will be made. Any recipient of this solicitation who responds hereto fully acknowledges all the provisions of this Disclosure and Disclaimer, is totally relying on this Disclosure and Disclaimer, and agrees to be bound by the terms hereof. Any Proposals submitted to the City pursuant to this solicitation are submitted at the sole risk and responsibility of the party submitting such Proposal. This solicitation is made subject to correction of errors, omissions, or withdrawal from the market without notice. lnformation is for guidance only, and does not constitute all or any part of an agreement. The City and all Proposers will be bound only as, if and when a Proposal (or Proposals), as same may be modified, and the applicable definitive agreements pertaining thereto, are approved and executed by the parties, and then only pursuant to the terms of the definitive agreements executed among the parties. Any response to this solicitation may be accepted or rejected by the City for any reason, or for no reason, without any resultant liability to the City. The City is governed by the Government-inthe-Sunshine Law, and all Proposals and supporting documents shall be subject to disclosure as required by such law. All Proposals shall be submitted in sealed proposal form and shall remain confidential to the extent permitted by Florida Statutes, until the date and time selected for opening the responses. At that time, all documents received by the City shall become public records. Proposers are expected to make all disclosures and declarations as requested in this solicitation. By submission of a Proposal, the Proposer acknowledges and agrees that the City has the right to make any inquiry or investigation it deems appropriate to substantiate or supplement information contained in the Proposal, and authorizes the release to the City of any and all information sought in such inquiry or investigation. Each Proposer certifies that the information contained in the Proposal is true, accurate and complete, to the best of its knowledge, information, and belief. Notwithstanding the foregoing or anything contained in the solicitation, all Proposers agree that in the event of a final unappealable judgment by a cou( of competent jurisdiction which imposes on the City any liability arising out of this solicitation, or any response thereto, or any action or inaction by the City with respect thereto, such liability shall be limited to $10,000.00 as agreed-upon and liquidated damages. The previous sentence, however, shall not be construed to circumvent any of the other provisions of this Disclosure and Disclaimer which imposes no liability on the City. ln the event of any differences in language between this Disclosure and Disclaimer and the balance of the solicitation, it is understood that the provisions of this Disclosure and Disclaimer shall always govern. The solicitation and any disputes arising from the solicitation shall be governed by and construed in accordance with the laws of the State of Florida. RrP 20 l5-t63-LR 20 84 b ,\lIAMIBEACH Name of Propose/s Authorized Representative:Title of Proposer's Authorized Representative: Signature of Proposef s Authorized Representative:Date: State of On this _day of _, 20_, personally appeared before me who County of _) stated that (s)he is the a corporation, and that the instrument was signed in behalf of the said corporation by authority of its board of directors and acknowledged said instrument to be its voluntary act and deed. Before me: Notary Public for the State of Florida My Commission Expires: of I hereby certify that: l, as an authorized agent of the Proposer, am submitting the following information as my firm's proposal; Proposer agrees to complete and unconditional acceptance of the terms and conditions of this document, inclusive of this solicitation, all attachments, exhibits and appendices and the contents of any Addenda released hereto, and the Disclosure and Disclaimer Statement; Proposer agrees to be bound to any and all specifications, terms and conditions contained in the solicitation, and any released Addenda and understand that the following are requirements of this solicitation and failure to comply will result in disqualiflcation of proposal submitted; Proposer has not divulged, discussed, or compared the proposal with other Proposers and has not colluded with any other Proposer or party to any other proposal; Proposer acknowledges that all information contained herein is part of the public domain as defined by the State of Florida Sunshine and Public Records Laws; all responses, data and information contained in this proposal, inclusive of the Certification, Questionnaire and Requi Affidavit are true and accurate. RI-P 20 I5- I63-LR 21 85 APPENDIX B MIAMIBEACH "No Bid" Form RFP 2015-t 63-LR Website Design, Development ond lmplementotion PROCUREMENT DEPARTMENT lZ00 Convention Center Drive Miomi Beoch, Florido 33139 Rr-P 2U r5- r03 LR 22 86 b iltAt4lBIACH Statement of No Bid WE HAVE ELECTED NOT TO SUBMIT A PROPOSAL AT THIS TIME FOR REASON(S) CHECKED AND/OR INDICATED BELOW: _ Workload does not allow us to proposal _lnsufficient time to respond _ Specifications unclear or too restrictive _ Unable to meet specifications _Unable to meet service requirements _Unable to meet insurance requirements _Do not offer this producUservice _OTHER. (Please specify) We do _ do not _ want to be retained on your mailing list for future proposals of this type product and/or service. Signature: Title: Legal Company Name: Note: Failure to respond, either by submitting a proposal or this completed form, may result in your company being removed from our vendors list. PLEASE RETURN TO: City of Miami Beach Procurement Department ATTN: Lourdes Rodriguez RFP No. 2015-163-LR 1700 Convention Center Drive Miami Beach, FL 33139 Rl-P 20 l5- t63-LR 23 87 APPENDIX C g MIAMIBEACH Minimum Requirements & Specificotions RFP 2015-t 63-LR Website Design, Development ond lmplementotion PROCU REMENT DEPARTMENT.l700 Convention Center Drive Miomi Beoch, Florido 33.l39 24 88 b rvn'lAlv/ii BEACH C1. Minimum Requirements. The Minimum Eligibility Requirements for this solicitation are listed below. Proposer shall submit detailed verifiable information affirmatively documenting compliance with each minimum requirement. Proposers that fail to comply with minimum requirements will be deemed non-responsive and will not be considered. 1. Proposer must have produced a minimum of five (5) websites using proposed Content Management System (CMS). SUBMITTAL REQUIREMENT: For each web site listed, provide: CMS used; client; client representative; client representative email address and telephone number; contract dates, and a brief scope of work. 2. Proposer must have a minimum of three (3) municipal or public sector clients in the last five (5) years where it has completed work similar in scope to this project using the proposed Content Management System (CMS). SUBMITTAL REQUIREMENT: For each client listed, provide: agency name; agency representative; client representative email address and telephone number; contract dates, and a brief scope of work. C2. Statement of Work Required. The City of Miami Beach is requesting proposals from qualified proposers to update the City's website assets with a new design that represents the prestige of our vibrant City and to replace the existing proprietary Content Management System (CMS) with a non-proprietary, open source CMS. The sites that need to be redesigned and implemented include: www.miamibeachfl.qov and www.mbculture.com. C3. Specifications Website Desiqn 1. The selected firm will be responsible for providing three (3) website design concepts that are in accordance with the City's design standards and branding requirements. The look and feel implemented need to be consistent throughout the City's website. For this task, the vendor is required to propose a detailed approach and methodology for the website design, 2. The selected firm will be responsible for proposing navigation design wireframes that includes an updated architecture of the content of the website in order to simplify its management. This architecture must be designed by keeping in mind that the content presented will be directed towards the City's citizens, businesses, and visitors. For this task, the vendor is required to propose a detailed approach and methodology for the architecture design. Rt-P 20 I5- t63-LR 25 89 b l,llAil,iBrACH 3. An integration strategy with existing City applications, third-party applications, and transitions to external sites and other services need to be proposed in order to maintain a consistent flow of information with the look and feel of the site. The selected firm will be responsible for providing the templates, style sheets, and other files necessary for the implementation of the recommendations made. For this task, the vendor is required to propose a detailed approach and methodology for the integration strategy. Seruer lnstallation The websites will be hosted on premises in the City's VMware infrastructure. The selected vendor will be responsible for the installation and configuration of the servers. The City will require the following: 1. The operating system and database to be installed will be dictated by the proposed Content Management System (CMS) best practices recommendations. The database of the Content Management System will be installed on a separate server. The selected vendor must provide details on the configuration needed for each of the servers required to install the new Website/ Content Management System. The vendor must specify the additional requirements such as licenses, certificates, etc, Vendor is required to implement a development environment that is identical to the production environment. Content Manaoement System (CM$, lnstallation and lmplementation The selected vendor must deliver to the City a new, fully operational Website/Content Management System. Proposers are encouraged to carefully review the City's existing websites which will define the baseline requirements. The proposed Content Management System needs to support large amounts of content. The current site hosts approximately 20,000 pages and has over 400,000 page views per month. 1. Content Management System (CMS) Solution a. Provide a comprehensive "full function", easy to use web based solution that includes, but is not limited to, template creation, security and approval levels, WYSIWYG content editor, versioning, content scheduling, etc. Use of the Content Management System should not require content editors to know HTML, CSS, XML, XSL, PHP, etc. b. Provide the ability to update content automatically upon approval of edited pages. c. Provide ability for City staff to both edit and approve content (through an agreed upon workflow and based on user rights) for their assigned areas of responsibility, d. Ensure that deleted pages will not be accessible via search. e. Provide the ability during editing to resize pictures proportionately once downloaded on a page. f. Provide spell-check and grammar correction functionality. 2. 3. 4. 5. RFP 20 I 5.I 63-LR 26 90 b - l/rlAlviiBEACH g. Due to ADA requirements, implement features that would not allow creating or saving changes to a page if it does not contain all ALT tags and/or other required Metadata. h, Provide the ability to post multiple file types on web pages for viewing and/or downloading (e.9. .jpg, .gif, pdf, etc.). i. Provide ability to upload content to enable the public to view video, listen to audio, and/or view photo galleries.j. Provide staff the flexibility to determine size and position of page features such as photographs. k. Provide solution that supports replicating navigation and menu changes to all related pages automatically with no additional data entry or steps.l. Provide the ability for staff to add, change, and/or delete links between pages and/or to other websites as needed. m. Provide ability to access the Content Management System from the lnternet. n. Support the optimization of pictures and graphic files for quickest page loading. o. Provide the capability to create and manage document libraries/galleries to support organizing and publishing documents according to subject matter. p. Support the versioning and indexing of content to meet legal and policy-based records retention schedules. q. Ability to support multi-lingual content integration with Google Translate. r. Ability to allow third party applets, such as widgets, to extend the functionality of the website. 2. WebsiteRequirements a. Conform to current American with Disabilities Act (ADA), Section 508 accessibility standards. b. c, d. f. Provide uniformity of design that is visually appealing, intuitive, and easy to use. Provide features and functionality that exist on current website (Proposers are strongly encouraged to carefully review the City's existing web presence). Provide the ability for departments to have the flexibility to differentiate their pages from the City's primary home page without compromising the consistent look and feel of the overall site. Provide a citizen-centric navigation scheme that improves the ability for users to quickly find and navigate desired services or information. Provide the capability for selected pages (i.e. City's home page and selected departmenflevel home pages) to display a "slideshow" or "slider" where fresh pictures and information are displayed and change automatically in a repetitive fashion. Rt-P 20 t5-t63-LR 27 91 b I'/IA,\iIBEACH g. Provide users an easy to use site search capability (i.e. Google or similar look and feel and functionality preferred) that prioritizes and places the most relevant and recent content at the top of the search results screen. h. Provide a site map feature that automatically updates to reflect any site adds/changes/deletions. i. Provide consistent dropdown menus on all pages, with the ability for City trained staff to change the menus as needed.j. Provide users with a printer-friendly page capability on every site page. k. Support all major operating systems (i.e. Windows, Apple, iOS, Android, etc.) as well as current and future versions of commonly used browsers (e.9, lnternet Explorer, Safari, Firefox, and Chrome). l. Provide responsive design in order to provide seamless access to the website from all major mobile devices (i.e. iPhones, iPads, Android phones, tablets, etc.) so that pages render efficiently and are easy to view and navigate regardless of screen size. m. Provide integration to social media and networking (i.e. Twitter, Facebook, Flickr, YouTube, lnstagram, etc.) sites. n. Provide the ability to display rotating or scrolling banners with associated hyperlinks. o. Provide site usage and other statistics to allow the City to analyze and optimize the site based on user behaviors. The City currently uses Google Analytics. p. Provide "breadcrumb" or similar navigation aide. q. Provide common or quick links on the home page. r. Support ability to display streaming video from the City's streaming video provider Telvue. s. Provide seasonal background/color/style themes that can be quickly and easily be changed by City's website administrators. t. Provide a solution that eliminates or minimizes the potential for duplicate documents, forms, and other material as various pages are updated. u. Provide innovative ideas and recommendations for maximizing the City's web presence. v. Provide any additional recommendations that may not be covered in the prior requirements. Content Miqration The selected vendor will be responsible for the migration of all content of www.miamibeachfl.qov and www.mbculture.com to the new sites. City content editors and website administrators will be available to assist the selected vendor in this task. For this task, the vendor is required to propose a detailed approach and methodology for the content migration from the existing sites to the new sites. Rl-P 20 l5-t63-LR ,o 92 b I,IIAIV,\IBEACH Traininq The selected vendor will be responsible to train the City's content editors and website administrators on how to use and manage the Content Management System. Additional training, for server administration, may be required. For this task, the vendor is required to propose a detailed training approach and methodology. Supporf Servlces The City is requiring that the selected vendor provide support services for the original three (3) year term of Agreement. The service must include server 0S patches and upgrades, CMS patches and upgrades, additional website design support and refresher training for content editors and website administrators. Additionally, Proposer shall stipulate the cost of support for the renewal terms. Rl-P 20 t5- t63-LR 29 93 APPENDIX D g MIAMIBEACH Speciol Conditions RFP 2015-t 63-LR Website Design, Development ond lmplementotion PROCU REMENT DEPARTMENT 1700 Convention Center Drive Miomi Beoch, Florido 33139 RFP 20 I 5.I 63 LR 30 94 b i'/lAl/TIBEACH 1. TERM 0F CONTRACT. The contract shall commence upon the date of notice of award and shall be effective for three (3) years. 2. OPTIONS T0 RENEW. The City, through its City Manager, will have the option to extend for two (2) additional one-year periods subject to the availability of funds for succeeding fiscal years. 3. ADDITIONAL SERVICES. The City may require additional services, similar in scope to the requirements of this RFP, from time to time. Services not specifically identified in this RFP may be added by mutual agreement of the Parties and approval of the City Manager. 4. AMERICAN WITH DISABILITIES ACT (ADA). Proposer will conform to current American with Disabilities Act (ADA), Section 508 accessibility standards. Rf-P 20 I 5- I 63.1R 3l 95 APPENDIX E b :MIAMIBEACH Cost Proposol Form RFP 2015-r 63-LR Website Design, Development ond lmplementotion PROCU REMENT DEPARIMENT,l700 Convention Center Drive Miomi Beoch, Florido 33.l39 96 A/lAlvliBEACH APPENDIX E Bidder affirms that the prices stated on the proposal price form below represents the entire cost of the items in full accordance with the requirements of this RFP, inclusive of its terms, conditions, specifications and other requirements stated herein, and that no claim will be made on account of any increase in wage scales, material prices, delivery delays, taxes, insurance, cost indexes or any other unless a cost escalation provision is allowed herein and has been exercised by the City Manager in advance. The Bid Price Form (Appendix E) shall be completed mechanically or, if manually, in ink. Cost Proposal Form (Appendix E)completed in pencil shall be deemed non.responsive. Allcorrections on the Proposal Tender Form (Appendix E) shall be initialed. b COST PROPOSAL FORM Licenses and Certificates (specify any 97 b IdIAI/IBEACH * Grand Total for all groups will be utilized to calculate the Cost Points as described in Section 0400(4), Company: Authorized Representative: Address: Telephone: Email: Authorized Representative's Signature: 98 APPENDIX F I nsuro nce Requirements RFP 2015-t 63-LR Website Design, Development ond lmplementotion PROCU REMENT DEPARTMENT 1700 Convention Center Drive Miomi Beoch, Florido 33139 99 g MIAMIBEACH INSURANCE REQUIREMENTS The provider shall furnish to the Human Resources Department, Risk Management Division, City of Miami Beach, 1700 Convention Center Drive,3d Floor, Miami Beach, Florida 33139, Certificate(s) of lnsurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: A. Worker's Compensation and Employer's Liability lnsurance for all employees of the provider as required by Florida Statute 440. B. Commercial General Liability on a comprehensive basis in an amount not less than $1,000,000 combined single limit per occurrence, for bodily injury and property damage. City of Miami Beach must be shown as an additional insured with respect to this coverage. C. Automobile Liability lnsurance covering all owned, non-owned and hired vehicles used in connection with the work, in an amount not less than $1,000,000 combined single limit per occurrence for bodily injury and property damage. D, Professional Liability lnsurance in an amount not less than $1,000,000 with the deductible per claim, if any, not to exceed 100/o of the limit of liability. The insurance coverage required above must include a waiver of subrogation in favor of the City, The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals, which most nearly reflect the operations of the provider. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida, with the following qualifications: The company must be rated no less than "A-" as to management, and no less than "Class Vll" as to financial strength, by the latest edition of Best's lnsurance Guide, published by A,M. Best Company, Oldwick, New Jersey, or its equivalent, subject to the approval of the City Risk Management Division. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days advance notice to the certificate holder. CERTIFICATE HOLDER MUST READ: CITY OF MIAMI BEACH 17(}O CONVENTION CENTER DRIVE 3,4 FLOOR MIAMI BEACH, FL 33139 Compliance with the foregoing requirements shall not relieve the vendor of his liability and obligation under this section or under any other section of this agreement. 100 THIS PAGE INTENTIONALLY LEFT BLANK 101