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R7M Skidata - 2nd Submittal
ITN 2014-170-SW ITN 2014- 170- SW [Cost Proposal Submittal] Parking Garage Gated Revenue Control System For The City of Miami Beach 2/06/15 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 1 of 103 Table of Contents TAB 1 Cover Letter and Parking Revenue Control (PRCS) Pricing (Exhibit A) . 3 1. Introduction to the City Of Miami Beach ............................................ 4 2. Pricing (Exhibit A) ........................................................................... 5 3. Descriptions of Costs ..................................................................... 11 4. 10 Year Payment Option ................................................................ 13 TAB 2 Proposed System Equipment per Garage ....................................... 14 1. Exhibit B ...................................................................................... 15 2. Proposed Equipment per Garage ..................................................... 19 3. Deployment Plan and Schedule ....................................................... 30 TAB 3 Proposed System Component Specifications .................................. 34 1.1 Centralized Operation ............................................................ 35 1.2 Scalable System ................................................................... 35 1.3 Auditing Capabilities .............................................................. 36 1.4 Reporting Features ............................................................... 37 1.5 Additional Benefits ................................................................ 37 1.6 Durability............................................................................. 39 1.7 Operational Requirements of Parking Garages .......................... 40 1.8 SKIDATA PARCS Components ................................................. 44 1.9 SKIDATA’s Vehicle Access Devices .......................................... 45 1.10 Entry and Exit Columns ......................................................... 46 1.11 Barrier.Gate ......................................................................... 50 1.12 Automatic Payment Machines ................................................. 53 1.12.1 Contract Parker Access System .................................. 56 1.13 Dynamic Pricing .................................................................... 61 1.14 Web Key (Managed) .............................................................. 62 1.15 Mobile Applications ............................................................... 64 1.16 Web Portal Applications Available to CMB ................................. 64 1.17 Online Contract Parker Management ....................................... 66 1.18 Parking Visitor Validations ...................................................... 67 1.18.1 Follow-up Ticket ....................................................... 67 1.18.2 Electronic Validation ................................................. 68 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 2 of 103 1.19 Barcode Scanner Applications ................................................. 71 1.20 SKIDATA Facility Management System software ....................... 72 1.21 Additional applications included on SKIDATA PARCS .................. 78 1.22 Remote Monitoring and Control Software – REMCO ................... 82 1.23 HARDWARE ENVIRONMENT .................................................... 89 1.24 System Architecture .............................................................. 91 1.25 Communications/Network ...................................................... 94 1.26 System Security ................................................................... 94 1.27 APPLICATION SOFTWARE ...................................................... 96 1.27.1 Software License Maintenance and Support ................. 96 1.28 Reporting and Monitoring Capabilities ...................................... 96 1.29 Additional Tickets ............................................................... 100 1.30 Project Factsheets .............................................................. 102 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 3 of 103 TAB 1 Cover Letter and Parking Revenue Control (PRCS) Pricing (Exhibit A) City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 4 of 103 1. Introduction to the City Of Miami Beach Department of Procurement Management City Of Miami Beach It is with great pleasure that we are replying to ITN 2014-170-SW for the City of Miami Beach. SKIDATA is a worldwide leader in the Parking Access and Revenue Control System market, and is pleased with the opportunity in offering what is the most advanced solution in the industry to satisfy your particular operation. SKIDATA has become the fastest growing off-street Revenue Control System provider in North America and for good reason. Our leadership, knowledge, and experience in this industry combined with our commitment and execution have afforded SKIDATA with installations in almost every major market in the United States, Canada and Mexico. The same values, commitment and team members that have defined our success in North America will be devoted to the success of this Project. We understand the requirements and, will act as the Prime Contractor for this project upon final decision. There are three key factors that I believe are of significance to consider: The SKIDATA System consistently leads the PARCS market in reduced Total Cost of Ownership (TCO). Our predictable roadmap for new software delivery, inexpensive software upgrade fees, long product lifecycles, “no tools required” design, and next generation features reduce TCO and increase profitability. Not to mention our customers consistently tell us that our System is easy to use, both from a Patron and Operations/Service perspective. Second, we believe SKIDATA is best suited to mobilize quickly and deliver a turnkey System in the timeline requested. SKIDATA has competent and knowledgeable teams that work with the latest technologies. We have the competency, skillset, and resources to quickly mobilize and deliver a System that will exceed yours expectations. Lastly, SKIDATA builds its Systems upon an Open Architecture. SKIDATA has a long history of successfully working with external (third party) systems and applications. With more than 300 patents, we provide our customers the opportunities to interface their PARC Systems with best in breed third parties within the ground transportation industry. Combine our Open Architecture with one of the most in-depth, comprehensive reporting tools, you will find SKIDATA has the foundation, know-how, and tools required for achieving and exceeding the requirements of this Project. With more than 10,000+ installations globally and 750+ in North America, and offering a seamless integrated system, flexible configurations, up-to-date technology and local market presence, SKIDATA is the right manufacturer for this project. SKIDATA looks forward to an opportunity to partner with City of Miami Beach with the goal of a mutually rewarding long term partnership. Sincerely, Stephan Sussman Sales-Central and South Florida SKIDATA Inc. [P] 305-741-9720 [F] 214-204-1147 [E] stephan.sussman@SKIDATA.com [W] www.SKIDATA.com City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 5 of 103 2. Pricing (Exhibit A) VII. EQUIPMENT COST (delivered) A. LANES 1. Entrance Lane Access Card Reader 1 347.00$ City ID Reader 1 Included QR Code/BarCode Reader 1 1,210.00$ Barrier Gate 1 2,833.00$ Lane open/closed sign 1 759.00$ Loop 1 579.00$ Ticket Burster - Magnetic Stripe 1 3,053.00$ Ticket Burster - QR/Barcode 1 8,908.00$ Pin Camera at Burster/Reader Level 1 1,000.00$ Basic Installation 1 1,500.00$ Sub-Total Entrance Lane - EACH 20,189.00$ G1 - 7th Street Garage 1 20,189.00$ G2 - 12th Street Garage 1 20,189.00$ G3 - 13th Street Garage 1 20,189.00$ G4 - 16th Street Garage 1 20,189.00$ G5 - 17th Street Garage 5 100,945.00$ G6 - 42nd Street Garage 2 40,378.00$ G7 - City Hall Garage 1 20,189.00$ G8 - 5th & Alton Garage 2 40,378.00$ G9 - Pennsylania Avenue Garage 3 60,567.00$ G10 - Sunset Harbor Garage 1 20,189.00$ Sub-Total Entrance Lanes - ALL GARAGES 18 363,402.00$ 363,402.00$ 2. Exit Lane Access Card Reader 1 347.00$ City ID Reader 1 Included QR Code/BarCode Reader 1 1,210.00$ Barrier Gate 1 2,833.00$ Lane open/closed sign 1 759.00$ Loop 1 579.00$ Magentic Stripe Reader 1 Included Pay in Lane with credit card ONLY option 1 13,309.00$ Validation in-lane station (with intercom, CCTV, and access control to remotely verify credentials from central cashier station)1 4,689.00$ Basic Installation 1 1,500.00$ Sub-Total Exit Lane - EACH 25,226.00$ G1 - 7th Street Garage 1 25,226.00$ G2 - 12th Street Garage 1 25,226.00$ G3 - 13th Street Garage 1 25,226.00$ G4 - 16th Street Garage 1 25,226.00$ G5 - 17th Street Garage 4 100,904.00$ G6 - 42nd Street Garage 2 50,452.00$ G7 - City Hall Garage 1 25,226.00$ G8 - 5th & Alton Garage 3 75,678.00$ G9 - Pennsylania Avenue Garage 2 50,452.00$ G10 - Sunset Harbor Garage 1 25,226.00$ Sub-Total Exit Lanes - ALL GARAGES 17 428,842.00$ 428,842.00$ EXHIBIT A The Respondent shall provide pricing for the PRCS elements listed in the following form, to include the itemization as specified below. PRCS elements in this form are those that would be typically implemented to support the High Level PRCS Functional Requirements described in this ITN. This comparative price form is intended to facilitate the ITN evaluation process and does not necessarily reflect the PRCS configuration that will be implemented for Miami Beach facilities. Final PRCS order of goods and services will be tabulated and issued to the successful PRCS Vendor for final pricing. Parking Revenue Control System (PRCS) Pricing ITN 2014-170-SW Additional cost for Mag Stripe City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 6 of 103 3. Reversible Lanes Access Card Reader 2 694.00$ City ID Reader 2 Included QR Code/BarCode Reader 2 2,420.00$ Barrier Gate 2 5,666.00$ Lane open/closed sign 2 1,518.00$ Loop 1 1,158.00$ Ticket Burster - Magnetic Stripe 1 3,053.00$ Ticket Burster - QR/Barcode 1 8,908.00$ Pin Camera at Burster/Reader Level 1 1,000.00$ Magentic Stripe Reader 1 -$ Pay in Lane with credit card option 1 13,309.00$ Validation in-lane station (with intercom, CCTV, and access control to remotely verify credentials from central cashier station)1 4,689.00$ Basic Installation 1 3,000.00$ Sub-Total Reversisble Lane - EACH 45,415.00$ G1 - 7th Street Garage 1 45,415.00$ G2 - 12th Street Garage 0 -$ G3 - 13th Street Garage 0 -$ G4 - 16th Street Garage 2 90,830.00$ G5 - 17th Street Garage 0 -$ G6 - 42nd Street Garage 0 -$ G7 - City Hall Garage 1 45,415.00$ G8 - 5th & Alton Garage 0 -$ G9 - Pennsylania Avenue Garage 2 90,830.00$ G10 - Sunset Harbor Garage 1 45,415.00$ Sub-Total Reversisble Lanes - ALL GARAGES 7 317,905.00$ 317,905.00$ 1,110,149.00$ A. LANES - TOTAL City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 7 of 103 B. Automated Pay Station (APS) 1. APS - cash/credit card Cash (Bills ONLY) and Credit Card APS 1 33,266.00$ Cash (Bills and Coins) and Credit Card APS 1 33,266.00$ Basic Installation 1 2,000.00$ Sub-Total APS (cash/credit card) - EACH 35,266.00$ G1 - 7th Street Garage 4 141,064.00$ G2 - 12th Street Garage 1 35,266.00$ G3 - 13th Street Garage 2 70,532.00$ G4 - 16th Street Garage 4 141,064.00$ G5 - 17th Street Garage 7 246,862.00$ G6 - 42nd Street Garage 2 70,532.00$ G7 - City Hall Garage 4 141,064.00$ G8 - 5th & Alton Garage 6 211,596.00$ G9 - Pennsylania Avenue Garage 5 176,330.00$ G10 - Sunset Harbor Garage 6 211,596.00$ Sub-Total APS (cash/credit card) - ALL GARAGES 41 1,445,906.00$ 1,445,906.00$ 2. APS - credit card Credit Card Only APS 1 16,931.00$ Basic Installation 1 2,000.00$ Sub-Total APS (credit card) - EACH 18,931.00$ G1 - 7th Street Garage 0 -$ G2 - 12th Street Garage 0 -$ G3 - 13th Street Garage 0 -$ G4 - 16th Street Garage 0 -$ G5 - 17th Street Garage 7 132,517.00$ G6 - 42nd Street Garage 1 18,931.00$ G7 - City Hall Garage 4 75,724.00$ G8 - 5th & Alton Garage 0 -$ G9 - Pennsylania Avenue Garage 0 -$ G10 - Sunset Harbor Garage 0 -$ Sub-Total APS (credit card only) - ALL GARAGES 12 227,172.00$ 227,172.00$ 1,673,078.00$ C. Central Monitoring System 1. Garage Office Desktop with double monitor 1 1,500.00$ Intercom 1 484.00$ Cashier Station 1 8,081.00$ Basic Installation 1 1,500.00$ Sub-Total Garage Office - EACH 11,565.00$ G1 - 7th Street Garage 1 11,565.00$ G2 - 12th Street Garage 1 11,565.00$ G3 - 13th Street Garage 1 11,565.00$ G4 - 16th Street Garage 1 11,565.00$ G5 - 17th Street Garage 1 11,565.00$ G6 - 42nd Street Garage 1 11,565.00$ G7 - City Hall Garage 1 11,565.00$ G8 - 5th & Alton Garage 1 11,565.00$ G9 - Pennsylania Avenue Garage 1 11,565.00$ G10 - Sunset Harbor Garage 1 11,565.00$ Sub-Total Garage Office - ALL GARAGES 10 115,650.00$ 115,650.00$ 2. Central Station Desktop with double monitor 3 4,500.00$ Intercom 3 1,452.00$ Basic Installation 1 1,500.00$ Sub-Total Central Station 7,452.00$ 7,452.00$ 123,102.00$ C. Central Monitoring System - TOTAL B. APS - TOTAL NOTE: Provide cost for Bill and Coin APS - however, cost will not be included in total. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 8 of 103 2,906,329.00$ Additional Installation Cost Per Garage G1 - 7th Street Garage 11,270.00$ G2 - 12th Street Garage 4,226.00$ G3 - 13th Street Garage 5,635.00$ G4 - 16th Street Garage 14,087.00$ G5 - 17th Street Garage 32,401.00$ G6 - 42nd Street Garage 9,861.00$ G7 - City Hall Garage 16,905.00$ G8 - 5th & Alton Garage 15,496.00$ G9 - Pennsylania Avenue Garage 19,693.00$ G10 - Sunset Harbor Garage 14,176.00$ Total Additional Installation 143,750.00$ 143,750.00$ 143,750.00$ Software Cost Per Garage G1 - 7th Street Garage G2 - 12th Street Garage G3 - 13th Street Garage G4 - 16th Street Garage G5 - 17th Street Garage G6 - 42nd Street Garage G7 - City Hall Garage G8 - 5th & Alton Garage G9 - Pennsylania Avenue Garage G10 - Sunset Harbor Garage Central Station 331,579.00$ Total Software Cost 331,579.00$ 331,579.00$ Cost for additional Garages (per garage)-$ Maximum Number of User accounts (if any)-$ Cost for additional users -$ 331,579.00$ VIII. ADDITIONAL INSTALLATION COST Please specify any garage specific additional installation costs based on your site visit findings. NOT INCLUDING THE REMOVAL OF THE EXISTING EQUIPMENT. Provide a detailed description of what the cost includes seperatetly. VIII. TOTAL ADDITIONAL INSTALLATION COST VII. TOTAL EQUIPMENT COST (delivered) A. Lanes; B. APS; C. Central Station IX. TOTAL SOFTWARE COST NOTE: this section is not included in the total for IX. Total Software Cost. IX. SOFTWARE COST Please provide the cost for independently operated garages with central management capabilities including software. Specificy if there is a limit in the number of user accounts. Also provide the cost for the addition of garages (per garage). Attach any additional documentation needed to explain your software/server fees. Please attach supporting back-up documentation under separate cover. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 9 of 103 X. EXISTING EQUIPMENT A. REMOVAL Cost to remove existing equipment/per garage G1 - 7th Street Garage 1,400.00$ G2 - 12th Street Garage 500.00$ G3 - 13th Street Garage 700.00$ G4 - 16th Street Garage 1,700.00$ G5 - 17th Street Garage 4,150.00$ G6 - 42nd Street Garage 1,200.00$ G7 - City Hall Garage 2,200.00$ G8 - 5th & Alton Garage 1,950.00$ G9 - Pennsylania Avenue Garage 2,050.00$ G10 - Sunset Harbor Garage 1,650.00$ Total Cost to remove extisting Equipment 17,500.00$ 17,500.00$ 17,500.00$ B. REBATE/PURCHASE G1 - 7th Street Garage G2 - 12th Street Garage -$ G3 - 13th Street Garage -$ G4 - 16th Street Garage -$ G5 - 17th Street Garage -$ G6 - 42nd Street Garage -$ G7 - City Hall Garage -$ G8 - 5th & Alton Garage -$ G9 - Pennsylania Avenue Garage -$ G10 - Sunset Harbor Garage -$ Total Rebate/Purchase - ALL GARAGES -$ -$ -$ 17,500.00$ Maintenance Cost per Garage TOTAL FOR 10 YEARS G1 - 7th Street Garage 275,800.00$ G2 - 12th Street Garage 103,428.00$ G3 - 13th Street Garage 137,905.00$ G4 - 16th Street Garage 344,775.00$ G5 - 17th Street Garage 792,988.00$ G6 - 42nd Street Garage 241,339.00$ G7 - City Hall Garage 413,730.00$ G8 - 5th & Alton Garage 379,251.00$ G9 - Pennsylania Avenue Garage 481,982.00$ G10 - Sunset Harbor Garage 346,963.00$ Total Yearly Maintenance Cost - ALL GARAGES 3,518,161.00$ 3,518,161.00$ 3,518,161.00$ XI. MAINTENANCE COST Provide cost proposal for maintenance to include 2 hour response time for on-site technician, 24 hour help desk technical assistance and on- site cabinet with replacement parts. Next day delivery of replacement parts. - Complete the "XI-MAINTENANCE" tab with yearly costs. X. TOTAL EXISTING EQUIPMENT A. Removal Cost; B. Rebate/Purchase A. REMOVAL - TOTAL Rebate/Purchase of existing equipment/per garage B. REBATE/PURCHASE - TOTAL NOTE: rebate/purchase amount is applied as negative (credit) in the total below for Section X. Total Existing Equipment. XI. MAINTENANCE COST - (10 YEARS) - TOTAL NOTE: cost quoted needs to include the removal and disposal of the existing equipment. Vendor must comply with handling and disposal safety requirements. The City will not provide a storage location or dumpster for equipment. Complete XI-MAINTENANCE tab Maintenance Cost Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 TOTAL G1 - 7th St 11,628.00$ 15,607.00$ 27,955.00$ 28,793.00$ 29,657.00$ 30,547.00$ 31,463.00$ 32,407.00$ 33,362.00$ 34,381.00$ 275,800.00$ G2 - 12th St 4,360.00$ 5,852.00$ 10,483.00$ 10,797.00$ 11,121.00$ 11,455.00$ 11,798.00$ 12,152.00$ 12,517.00$ 12,893.00$ 103,428.00$ G3 - 13th St 5,814.00$ 7,803.00$ 13,977.00$ 14,396.00$ 14,828.00$ 15,273.00$ 15,731.00$ 16,203.00$ 16,690.00$ 17,190.00$ 137,905.00$ G4 - 16th St 14,535.00$ 19,509.00$ 34,944.00$ 35,992.00$ 37,072.00$ 38,184.00$ 39,329.00$ 40,509.00$ 41,725.00$ 42,976.00$ 344,775.00$ G5 - 17th St 33,431.00$ 44,871.00$ 80,371.00$ 82,782.00$ 85,266.00$ 87,824.00$ 90,458.00$ 93,172.00$ 95,967.00$ 98,846.00$ 792,988.00$ G6 - 42nd St 10,174.00$ 13,656.00$ 24,460.00$ 25,194.00$ 25,950.00$ 26,729.00$ 27,530.00$ 28,356.00$ 29,207.00$ 30,083.00$ 241,339.00$ G7 - City Hall 17,442.00$ 23,411.00$ 41,932.00$ 43,190.00$ 44,486.00$ 45,821.00$ 47,195.00$ 48,611.00$ 50,070.00$ 51,572.00$ 413,730.00$ G8 - 5th & Alton 15,988.00$ 21,460.00$ 38,438.00$ 39,591.00$ 40,779.00$ 42,002.00$ 43,262.00$ 44,560.00$ 45,897.00$ 47,274.00$ 379,251.00$ G9 - Pennsylania Ave 20,319.00$ 27,273.00$ 48,850.00$ 50,315.00$ 51,825.00$ 53,380.00$ 54,981.00$ 56,631.00$ 58,329.00$ 60,079.00$ 481,982.00$ G10 - Sunset Harbor 14,629.00$ 19,635.00$ 35,163.00$ 36,220.00$ 37,304.00$ 38,422.00$ 39,579.00$ 40,764.00$ 42,002.00$ 43,245.00$ 346,963.00$ Total 148,320.00$ 199,077.00$ 356,573.00$ 367,270.00$ 378,288.00$ 389,637.00$ 401,326.00$ 413,365.00$ 425,766.00$ 438,539.00$ 3,518,161.00$ XI. MAINTENANCE COST - (Yearly) - TOTAL 3,518,161.00$ XI. MAINTENANCE COST Provide cost proposal for maintenance to include 2 hour response time for on-site technician/24 hour help desk technical assistance. Next day delivery of replacement parts. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 10 of 103 Other Items Servers and all related hardware for FMS 75,588.00$ WEBKey Managed System (annual fee included in maintenance years 2-10)9,500.00$ Lane UPS (60 minutes) per lane 3,916.00$ Pedestrian Alert signage (Per Garage)1,349.00$ Intercom server and backend equipment 37,184.00$ MerAPI monitoring and Alert system (annual fee incl in maint)5,400.00$ Training of Personnel (8 Days)12,000.00$ Lot Full Signage ($473ea)4,730.00$ Installation (Project management,materials,documentation,commisioning)94,925.00$ barrier Floding Arms ($695 ea.) 18 Units required 12,510.00$ Other Items - TOTAL 257,102.00$ 257,102.00$ 257,102.00$ TOTAL COST PROPOSAL VII. Equipment Cost 2,906,329.00$ VIII. Additional Installation Cost 143,750.00$ IX. Software Cost 331,579.00$ X. Existing Equipment 17,500.00$ XI. Maintenance Cost 3,518,161.00$ Other 257,102.00$ 7,174,421.00$ Firm Name: SKIDATA Inc. Primary Account Represntative: Stephan Sussman Date: 2-Feb-15 signature OTHER Please list any other items not included in this cost proposal sheet that is required to meet the specifications and functionality included herein. NOTE: City will pay for direct permit costs. OTHER - TOTAL TOTAL COST PROPOSAL print name Please attach supporting back-up documentation under separate cover. 3. Descriptions of Costs 1. Additional Installation costs (section VIII) This section of costs includes required infrastructure to complete a turnkey installation for all City of Miami Beach garages. This proposal assumes use of existing conduit. Check electrical power requirements and add connections where required Pull all cat5 cabling from lanes and APM machines to IT office Control wiring between lane devices Use fiber home runs where required Add any conduit extensions for lane and APM devices Install garage signage and add conduit where required Concrete patching on islands where required 2. Software Costs (section IX) This section includes all software licenses required to operate all garages from a central server concept. This allows optimal economies of scale and flexibility. Included in this cost section: Parking.Logic application software for all garages Licenses for lane devices and all software modules (features and functions) SKIDATA Credit card middleware All Microsoft licenses (Windows Server & SQL Server) Symantec Anti-Virus and Firewall software 3. Maintenance Cost (section XI) Maintenance costs included in this section provide for a local and dedicated trained service staff with additional resources from SKIDATA US offices. Included in maintenance costs: City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 12 of 103 All related labor pertaining to diagnosis, repair, replacement of parts and preventative maintenance (except exclusions). Maximum 2 hour response time (on site) 24 hour phone assistance All parts (either repair or replace) over 10 year period Spare parts to be on premise and at local warehouse for optimal turn around Maintenance (years 2-10) include annual license subscriptions: i. MerAPI / REMCO remote monitoring ii. WeBKey (managed service) iii. eVal online validation system iv. Parking.Logic interface annual subscriptions (Hostcomm, EPI) 4. Other Costs This section is all other costs not included in any other section: All servers and related peripherals for all garages and central site. Information in Factsheet section (Tab 3) MerAPI / REMCO remote monitoring and control (web access) of a garages (car parks) year one cost. All subsequent years included in maintenance WebKey managed electronic key system for all device cylinders (web access) Described in Factsheet section. Cost for year one, all subsequent years included in maintenance Lane UPS for optional power supply back up (60 minutes) Price for 1 lane. Described in factsheet section Pedestrian Alert Signage (per garage) Described in Factsheet section Intercom server and related backend equipment required to operate Commend Intercom Training of City personnel over 8 days. Sectioned by staff position and credential. Lot full signage for all 10 garages. Described in Factsheet section Project installation charge not included in basic and additional installation charges. Includes project management, miscellaneous materials, documentation, commissioning of system) Barrier folding arms for 4 garages (18 units). Total cost. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 13 of 103 4. 10 Year Payment Option SKIDATA Inc. is prepared to develop and deliver a 10 Year Finance Option to the City of Miami Beach after the final design and deliverable is defined. To be defined are the final Hardware components, Software (licenses, upda tes and subscriptions) and services including preventive maintenance, training, PCI administration, service parts and labor. Our goal is to provide a finance program that allows you to budget and protect your investment for the life of the system. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 14 of 103 TAB 2 Proposed System Equipment per Garage City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 15 of 103 1. Exhibit B EXHIBIT B Parking Garage Gated Revenue Control System for the City of Miami Beach Proven state-of-the art technology, network IP based fully integrated. Capable of delivering reliable comprehensive monitoring, revenue control, reporting, and auditing functionality. The successful vendor will be required to remove and/or upgrade the existing parking equipment and infrastructure. Install and implement the new Solution integrated with new CCC. The Solution at a minimum should include the following: 1. Entry lane sets, each comprising of a ticket dispenser and a traffic control barrier. Comply 2. Pay on Foot Kiosks (POF) manned or fully automated. Capable of accepting in real time all major Credit Cards and Cash payments. Comply 3. Exit lane sets comprising of a ticket reader and traffic control barrier. Comply 4. Exit lane, Pay in Lane device (PIL). Capable of accepting in real time major Credit Cards Payments. Comply 5. Communication network linking all the above equipment. Comply (Ethernet based devices) 6. Central control computer and management stations for use with CCC. Comply 7. Two-way video/intercom equipment to provide customer service at all ticket dispensers, POF / PIL, ticket dispensers from the CCC, transferable to another location, if necessary, via internet access. Pinhole cameras and Intercom in all devices (Lane, APMs) 8. The solution must be upgradeable, scalable, and modular in design to support additional Facilities. Comply (Can connect additional Car Parks) 9. Open-architecture system where all interfaces (hardware and software) conforms to national and international Organization for Standardization (ISO) standards and PCI compliance Comply on all (PCI validation submitted) City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 16 of 103 10. The City is seeking a solution that provides an electronic/programmable key system to access any area that has cash or the ability to circumvent internal controls (i.e. to override exit gates) included but not limited to all POF/PIL, ticket dispensers, barrier gate boxes WebKey System (Factsheet attached) 11. All POF/PIL, ticket dispenser and gate box barriers must operate in varying weather conditions. Proposers should provide details on the warranty of the equipment proposed related to weather exposure. Please explain to what extent your equipment is resistant to weather conditions. SKIDATA products are designed to continuously operate under extreme circumstances. Just to name few examples of trouble-free operations: - Hot and Wet – Hong Kong International - Hot and Dry – Dubai International Airport, DFW International Airport, 10+ Australian Airports - Cold, Snow, and Wet – multiple installations in Canada and Northern Europe (Sweden and Norway) Devices are IP rated and listed on factsheet 12. Solution should be configurable to allow for proximity card access system for monthly parking patrons. Readers must be HID RP40 multi technology and capable of reading HID corporate 1000 card format. Comply with a single HID reader 13. Solution must read card number, format, site code, and other card information, not just the card serial number. It must be capable of programming multiple site codes and their formats, including HID corporate 1000 format. Comply, same as above 14. Solution must differentiate card number by site code and card serial id number combination. Not just the latter. Comply 15. Solution must allow programming of multiple variable rates based upon the time of the day, day of the week and special events. Comply, with Rate Management module included 16. Solution must allow for programmable maximum daily/weekly/monthly fees, grace time and complimentary periods. Comply, same as above 17. Solution must generate alarms for any user selectable event type, configurable hierarchy by the user, producing audible sounds and capable of sending email or text messages to a list of emails and/or text messages to phone numbers. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 17 of 103 Comply with MerAPI (REMCO – Remote Access and Monitoring) system (information included) 18. Solution must provide configurable validations that can be deployed via email, and or produced by a patron via a web interface. Such validation should be accepted at POF and PIL. Comply with eVal (Electronic Validation system) and Barcode Scanner 19. Solution must handle several types of discounts and exceptions to the standard parking rates, including but not limited to: a. Transient parkers coming to a single, time limited, event on property. b. Transient parkers coming to all-day events. c. Visitors attending local events with “in-and-out privileges”. d. Transient parkers coming to area commercial/retail buildings. e. Transient third-party contracted labor supporting County Functions (e.g. – workers loading in and out materials) (post pay or pre - purchased parking cards). f. Monthly (Contract) parkers from surrounding area businesses (pass card system). g. Transient parkers using “Disabled Spaces” (no fee). h. Multiple transactions types: lost ticket, damaged ticket, void previous transaction etc. i. Acceptance of multiple combinations of value coupons for a single transaction. Comply with Modules (Articles) and Validations 20. Solution must provide with pedestrian warning lights and additional signage to advise patrons of payment processes at each facility as well as open/close electronic signs at each entry / exit lane. Comply. Included in proposal 21. Solution must be password-secured, configurable, allowing user to establish user roles and permissions to grant rights to software functions based on operational needs. All password security must have a corresponding record file, and create an audit trail for each user’s access and use of the Solution software. Comply and required by PCI 22. Solution must provide all required POF, PIL signage advising patrons of payment options and processes. Comply. Embedded in display for Columns and POF devices 23. Solution must be locally programmable, accessible via password / role authorization system. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 18 of 103 Comply. Each facility will have access to the SKIDATA Parking.Logic Facility Management System. 24. The City is seeking a Solution that provides event driven door access alarm system, alerting and logging the events, time and date when POF/PIL, ticket dispenser and gate box barriers lane have been accessed, opened and closed. Comply. Achieved with WEBKey system 25. Solution hardware and equipment must be ADA compliant, UL certified, and operate in all weather conditions within the Miami Beach, FL. Comply, please refer to #11 26. Solution’s currency system must have an electronic mechanism. No access to the money in the cash box when the POF is open for maintenance or collections. Comply. Achieved with WEBKey System 27. The City is seeking a Solution that has the ability to print reports directly at the POF and PIL without having to return to the main office to generate reports. Comply. With a Thermal Printer included for each POF to print reports. 28. All Solution’s equipment must be power-surge protected. Comply 29. Solution devices must buffer a minimum of 2000 transactions (per device) with a battery backup of data and program parameters. Buffered data must automatically forward to the CCC upon restoration of power and/or communication Comply. In case of power outage, all data (program parameters and offline transactions) are stored in a non-volatile memory. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 19 of 103 2. Proposed Equipment per Garage 7thSt. Garage (G1) 1. 1 Entry lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops 2. 1 Exit lane consisted of: i. (1) Exit Column (Power.Gate) w/ Pinhole Camera, ii. Intercom iii. (1) HID iClass Reader iv. (1) 2D Barcode Reader (QR) v. (1) Lane/Open Closed sign vi. (1) Barrier Gate w/ arm vii. (2) Loops viii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 3. 1 Reversible lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops vii. (1) Exit Column (Power.Gate) w/Pinhole Camera viii. (1) HID iClass Reader ix. (1) 2D Barcode Reader (QR) x. (1) Lane/Open Closed sign xi. (1) Barrier Gate w/ arm xii. (2) Loops xiii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 4. 1 APM (POF) machines: i. (4) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (4) UPS iii. (4) Pin Hole Camera iv. (4) Intercom v. (4) Thermal Printer City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 20 of 103 5. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals 6. (1) Lot Full sign 7. Basic Installation and required Infra 12th St. Garage (G2) 1. Entry lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops 2. Exit lane consisted of: i. (1) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (1) HID iClass Reader iv. (1) 2D Barcode Reader (QR) v. (1) Lane/Open Closed sign vi. (1) Barrier Gate w/ arm vii. (2) Loops viii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 3. APM (POF) machines: i. (1) Easy.Cash POF machine (Cash, Coin, Credit card) i. (1) UPS ii. (1) Pin Hole Camera iii. (1) Intercom iv. (1) Thermal Printer 4. Garage office i. (1) Workstation with 2 monitors i. (1) Desktop Intercom Station ii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iii. (1) Server and peripherals 5. (1) Lot Full sign City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 21 of 103 6. Basic Installation and required Infra 13th St. Garage (G3) 1. Entry lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops 2. 1 Exit lane consisted of: i. (1) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (1) HID iClass Reader iv. (1) 2D Barcode Reader (QR) v. (1) Lane/Open Closed sign vi. (1) Barrier Gate w/ arm vii. (2) Loops viii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 1. APM (POF) machines: i. (2) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (2) UPS iii. (2) Pin Hole Camera iv. (2) Intercom v. (2) Thermal Printer 2. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals 3. (1) Lot Full sign 4. Basic Installation and required Infra 16th St. Garage (G4) 1. Entry lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 22 of 103 v. (1) Barrier Gate w/ arm vi. (2) Loops 2. Exit lane consisted of: i. (1) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (1) HID iClass Reader iv. (1) 2D Barcode Reader (QR) v. (1) Lane/Open Closed sign vi. (1) Barrier Gate w/ arm vii. (2) Loops viii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 3. Reversible lane consisted of: i. (2) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (2) HID iClass Reader iii. (2) 2D Barcode Reader (QR) iv. (2) Lane Open/Closed sign v. (2) Barrier Gate w/ arm vi. (4) Loops vii. (2) Exit Column (Power.Gate) w/Pinhole Camera viii. (2) HID iClass Reader ix. (2) 2D Barcode Reader (QR) x. (2) Lane/Open Closed sign xi. (2) Barrier Gate w/ arm xii. (4) Loops xiii. (2) Disabled Validation System w/ enclosure, intercom, and camera. 4. APM (POF) machines: i. (4) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (4) UPS iii. (4) Pin Hole Camera iv. (4) Intercom v. (4) Thermal Printer 5. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals 5. (1) Lot Full sign 6. Basic Installation and required Infra City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 23 of 103 17th St. Garage (G5) 1. Entry lane consisted of: i. (5) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (5) HID iClass Reader iii. (5) 2D Barcode Reader (QR) iv. (5) Lane Open/Closed sign v. (5) Barrier Gate w/ arm vi. (5) Loops 2. Exit lane consisted of: i. (4) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (4) HID iClass Reader iv. (4) 2D Barcode Reader (QR) v. (4) Lane/Open Closed sign vi. (4) Barrier Gate w/ arm vii. (4) Loops viii. (4) Disabled Validation System w/ enclosure, intercom, and camera. 3. APM (POF) machines: i. (7) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (7) UPS iii. (7) Pin Hole Camera iv. (7) Intercom v. (7) Thermal Printer vi. (7) Credit.Cash POF Machine (Credit card Only) vii. (7) Pin Hole Camera viii. (7) UPS ix. (7) Thermal Printer 4. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals v. (1) Lot Full sign City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 24 of 103 42ND St. Garage (G6) 1. 1 Entry lane consisted of: i. (2) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (2) HID iClass Reader iii. (2) 2D Barcode Reader (QR) iv. (2) Lane Open/Closed sign v. (2) Barrier Gate w/ arm vi. (2) Loops 2. Exit lane consisted of: i. (2) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (2) HID iClass Reader iv. (2) 2D Barcode Reader (QR) v. (2) Lane/Open Closed sign vi. (2) Barrier Gate w/ arm vii. (2) Loops viii. (2) Disabled Validation System w/ enclosure, intercom, and camera. 3. APM (POF) machines: i. (2) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (2) UPS iii. (2) Pin Hole Camera iv. (2) Intercom v. (2) Thermal Printer vi. (1) Credit.Cash POF Machine (Credit card Only) vii. (1) Pin Hole Camera viii. (1) UPS ix. (1) Thermal Printer 4. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals v. (1) Lot Full sign City Hall Garage (G7) 1. Entry lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 25 of 103 iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops 2. Exit lane consisted of: i. (1) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (1) HID iClass Reader iv. (1) 2D Barcode Reader (QR) v. (1) Lane/Open Closed sign vi. (1) Barrier Gate w/ arm vii. (2) Loops viii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 3. Reversible lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops vii. (1) Exit Column (Power.Gate) w/Pinhole Camera viii. (1) HID iClass Reader ix. (1) 2D Barcode Reader (QR) x. (1) Lane/Open Closed sign xi. (1) Barrier Gate w/ arm xii. (2) Loops xiii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 4. APM (POF) machines: i. (4) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (4) UPS iii. (4) Pin Hole Camera iv. (4) Intercom v. (4) Thermal Printer vi. (4) Credit.Cash POF Machine (Credit card Only) vii. (4) Pin Hole Camera viii. (4) UPS ix. (4) Thermal Printer 5. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 26 of 103 iv. (1) Server and peripherals 1. (1) Lot Full sign 2. Basic Installation and required Infra 5Th and Alton Garage (G8) 1. Entry lane consisted of: vii. (2) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom viii. (2) HID iClass Reader i. (2) 2D Barcode Reader (QR) ii. (2) Lane Open/Closed sign iii. (2) Barrier Gate w/ arm iv. (4) Loops 2. 1 Exit lane consisted of: i. (3) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (3) HID iClass Reader iv. (3) 2D Barcode Reader (QR) v. (3) Lane/Open Closed sign vi. (3) Barrier Gate w/ arm vii. (6) Loops viii. (3) Disabled Validation System w/ enclosure, intercom, and camera. 3. APM (POF) machines: i. (6) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (6) UPS iii. (6) Pin Hole Camera iv. (6) Intercom v. (6) Thermal Printer 4. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals 5. (1) Lot Full sign 6. Basic Installation and required Infra Pennsylvania Ave Garage (G9) City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 27 of 103 1. Entry lane consisted of: i. (3) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (3) HID iClass Reader iii. (3) 2D Barcode Reader (QR) iv. (3) Lane Open/Closed sign v. (3) Barrier Gate w/ arm vi. (6) Loops 2. Exit lane consisted of: i. (2) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (2) HID iClass Reader iv. (2) 2D Barcode Reader (QR) v. (2) Lane/Open Closed sign vi. (2) Barrier Gate w/ arm vii. (4) Loops viii. (2) Disabled Validation System w/ enclosure, intercom, and camera. 3. Reversible lane consisted of: i. (2) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (2) HID iClass Reader iii. (2) 2D Barcode Reader (QR) iv. (2) Lane Open/Closed sign v. (2) Barrier Gate w/ arm vi. (4) Loops vii. (2) Exit Column (Power.Gate) w/Pinhole Camera viii. (2) HID iClass Reader ix. (2) 2D Barcode Reader (QR) x. (2) Lane/Open Closed sign xi. (2) Barrier Gate w/ arm xii. (4) Loops xiii. (2) Disabled Validation System w/ enclosure, intercom, and camera. 4. APM (POF) machines: i. (5) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (5) UPS iii. (5) Pin Hole Camera iv. (5) Intercom v. (5) Thermal Printer 5. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 28 of 103 iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals 7. (1) Lot Full sign 8. Basic Installation and required Infra Sunset Harbor Garage (G10) 1. Entry lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops 2. Exit lane consisted of: i. (1) Exit Column (Power.Gate) w/Pinhole Camera, ii. Intercom iii. (1) HID iClass Reader iv. (1) 2D Barcode Reader (QR) v. (1) Lane/Open Closed sign vi. (1) Barrier Gate w/ arm vii. (2) Loops viii. (1) Disabled Validation System w/ enclosure, intercom, and camera. 3. Reversible lane consisted of: i. (1) Entry Column (Power.Gate) w/ Pinhole Camera, Intercom ii. (1) HID iClass Reader iii. (1) 2D Barcode Reader (QR) iv. (1) Lane Open/Closed sign v. (1) Barrier Gate w/ arm vi. (2) Loops vii. (1) Exit Column (Power.Gate) w/Pinhole Camera viii. (1) HID iClass Reader ix. (1) 2D Barcode Reader (QR) x. (1) Lane/Open Closed sign xi. (1) Barrier Gate w/ arm xii. (2) Loops xiii. (1) Disabled Validation System w/ enclosure, intercom, and camera. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 29 of 103 4. APM (POF) machines: i. (6) Easy.Cash POF machine (Cash, Coin, Credit card) ii. (6) UPS iii. (6) Pin Hole Camera iv. (6) Intercom v. (6) Thermal Printer 5. Garage office i. (1) Workstation with 2 monitors ii. (1) Desktop Intercom Station iii. (1) Desktop Coder w/ Barcode and Magstripe Reader for Cashier function iv. (1) Server and peripherals 6. (1) Lot Full sign 7. Basic Installation and required Infra Notes: Individual prices were included on the price sheet (Other section) to reflect per lane cost of: - Lane UPS (60Min). - Signage package: o One (1) Pedestrian Alert Signage LED o One (1) Two-way sign o Four (4) Printed aluminum signs for exiting area of garage. Equipment is described in factsheet section. Central Command Center Central Server and related hardware peripherals Parking.Logic application software Credit Card Middleware Intercom Server and Desktop Station All Microsoft Licenses E-Val electronic Validation software MerAPI / REMCO Remote monitoring and Control (REMCO) Web key Managed Key access system Desktop Workstation with double monitor Installation and Commissioning City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 30 of 103 3. Deployment Plan and Schedule Goal of a new PARCS The City of Miami Beach is seeking a qualified team to: Install a Parking Revenue Control System in Ten garages which consists of entry, exit and pay devices with specific functions as identified in Exhibit A. These devices are: o Entry Devices with Access card reader/City ID reader, QR/2D Barcode Reader, Barrier gate, Lane open closed sign, ticket issuing device and pin hole camera o Exit Device with Access card reader/City ID reader, QR/2D Barcode Reader, Barrier gate, Lane open closed sign, ticket processing device, credit card processing device, validation in lane station and pin hole camera o Automatic Pay Station with Cash/Credit and Credit processing capability o Reversible Entry Exit Lane with both entry and exit functionality o Central Monitoring System The goal in implementing all of these items is to increase efficiency and reduce transaction times by utilizing the most recent technical advancements in the Industry for both hardware and software. By allowing Patrons to utilize “new technology” the goal is to provide a more rewarding and gratifying experience for the patron as they travel in and arounf City of Miami Beach Garages Schedule For the purposes of discussion, SKIDATA after receiving a notice to proceed has the possibility of executing the Project as part of a 6 month to 9 month schedule for design, completion of all lane preparation and civil/electrical work, testing, implementation, acceptance and beginning of the one year warranty period. The determining factor will be whether there are opportunities available to work in multiple garages at the same time. Our Approach would be to deploy the equipment in one garage first (selected by City stakeholders), when the installation is accepted by the City the second and third locations would be deployed at the same time, fourth and fifth at the same time and so on. The number in parentheses is the order in which we suggest the deployment. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 31 of 103 A detailed schedule will be submitted after SKIDATA has had an opportunity to sit down with the City of Miami Beach stakeholders and determine the best approach to install the equipment in the ten garages considering that a number of garages have only one ingress and egress lane. The base PARCS deployment schedule will have to consider the following Electrical/conduit/communication preparatory work and lane deployment and testing: FACILITY SUB CONTRACTOR (ELECTRICIAN)INSTALLERS TOTAL TIME G2 (12th St.) 2.94% (10)5 days new conduit/wire pull/minor electric power 3 DAYS PHSYICAL INSTALL/ 2 DAYS HOOK UP 2 DAYS ONLINE TESTING 3 weeks (15 WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G3 (13th St.) 3.92% (9)5 days new conduit/wire pull/minor electric power 3 DAYS PHSYICAL INSTALL/ 2 DAYS HOOK UP 2 DAYS ONLINE TESTING 3 weeks (15 WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G4 (16th St.) 9.8% (5)8 days new conduit/wire pull/minor electric power 9 DAYS PHSYICAL INSTALL/ 3 DAYS HOOK UP 2 DAYS ONLINE TESTING 5 weeks (25) WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G5 (17th St.) 22.54% (2)10 days new conduit/wire pull/ electric power 12 DAYS PHSYICAL INSTALL/ 4 DAYS HOOK UP 2 DAYS ONLINE TESTING 6 weeks((30) WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G6 (42st) 6.86% (6)5 days new conduit/wire pull/minor electric power 3 DAYS PHSYICAL INSTALL/ 2 DAYS HOOK UP 2 DAYS ONLINE TESTING 3 weeks (15 WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G7 (City Hall) 11.76% (1)4 days new conduit/wire pull/minor electric power 7 DAYS PHSYICAL INSTALL/ 4 DAYS HOOK UP 2 DAYS ONLINE TESTING 4 weeks (20) WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G1 (7th St.) 7.84% (8)5 days new conduit/wire pull/minor electric power 3 DAYS PHSYICAL INSTALL/ 2 DAYS HOOK UP 2 DAYS ONLINE TESTING 3 weeks (15 WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G8 (5th) 10.78% (7)4 days new conduit/wire pull/minor electric power 7 DAYS PHSYICAL INSTALL/ 4 DAYS HOOK UP 2 DAYS ONLINE TESTING 4 weeks (20) WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G9 (Penn Ave) 13.7% (3)4 days new conduit/wire pull/minor electric power 7 DAYS PHSYICAL INSTALL/ 4 DAYS HOOK UP 2 DAYS ONLINE TESTING 4 weeks (20) WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING G10 (Sunset) 9.8% (4)4 days new conduit/wire pull/minor electric power 7 DAYS PHSYICAL INSTALL/ 4 DAYS HOOK UP 2 DAYS ONLINE TESTING 4 weeks (20 WORK DAYS) 1 DAY CC TESTING/ 1 DAY PROGRAMMIONG/ BALANCE DEBUGGING Onsite Analysis and Critical Design Review Based on our experience working on large Municipal Projects, SKIDATA has found it is important to understand the exact needs of our customers and to design a solution which meets those specific requirements involving our customers in every stage of the Project. As a result SKIDATA has set aside time in our schedule to spend time with the different team members to complete an analysis of the current operations and to then to create test scripts for the lane deployment that meets the acceptance criteria of the stakeholders. Traffic Coordination Plan Skidata Inc. and our other team members feel that the most difficult task in migrating to a new PARCS as identified above is transitioning into the new System. To address this issue we plan to design with civil engineers and other City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 32 of 103 City Staff a “Traffic Coordination Plan” that will keep operational disruptions to a minimum. The plan would take into account concerns of the City and Parking Operations staff in dealing with operational concerns and requirements for maintaining current revenue control procedures. Consideration for the coordination plan will be given to: Coordination of all activities with City and Parking Operations staff Minimize lane closures during installation of new equipment Prepare a work plan to schedule and minimize installation work around peak hours of operation, Holidays and Weekends. Possible installation of equipment during off-hours 7pm-7am Having ticket validation during the period when we have two systems in a Facility where there are more than one entry and exit lane Implementation of complete electrical and communication infrastructure before work in entry or exit lanes will occur Phasing of equipment implementation so that 1 entry will be installed with 1 exit for locations with multiple entry and exit lanes Transition Plan The transition plan considers: Preliminary configuration testing (Internal SKIDATA) installation of the new network infrastructure and testing installation of new Data Servers and testing installation of new Credit Card servers and connection to clearinghouse with testing; Coordination with the removal of the existing Parking and Revenue Control System installation of new field equipment. System testing is a critical item in the plan. Preliminary functionality testing before equipment is delivered and deployed ot the site will take place before any field equipment is even removed. A test script for lane acceptance of the new deployment will also take place which will consist also of inspection of all new electrical/civil infrastructure which will be deployed. Other items such as training will be planned separately. These types of items will be connected to the milestones in the project schedule but have to be coordinated in detail with the City of Miami Beach staff. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 33 of 103 There will be a significant amount of time when the City of Miami Beach will have two PARCS systems in operation with independent data servers’, workstations’, networks, intercoms and field equipment. The creation of a transition plan has to account for this time while minimizing customer inconvenience or the ability of Parking Operations Staff to collect and reconcile parking revenues. The first part of the transition plan would be the installation of the network infrastructure followed by installation of the data servers and backend equipment such as Workstations and Supervisor stations. This will be followed by exchange of the intercom and related hardware. The final item to be installed will be the lane equipment. This allows for a thoroughly tested and working system leading to a successful lane acceptance. Customer Validation 1 With the installation of the Data Servers, it will also be possible to create validation coupons/cards for the Parking Facilities. By providing a list of validation codes to the Cashiers it will be possible to process validations with the current PARCS manually and with all new equipment as it becomes available automatically. This provides the City with another source of income and better customer service for locations with multiple entry and exit lanes. The validation coupons print a validation code on the validation with a bar code which is unique. e.g validation code 25 could be programmed for 2 hours of free parking. A parking patron could use one or multiple validations. Use of the validations would be tracked as part of the shift reports. Processing Transient Parking Patrons Based on the current parking operation, installation of a new PARCS will lead to more manual transactions being processed by Parking Operations Staff. The parking patron’s should not see any change in their normal parking habits i.e the transition will be as transparent as possible. The goal as identified in the schedule will be to limit the time period in each parking facility where the cashiers will have to process transactions manually. Skidata Inc intent is to limit “negative reaction” to the new PARCS as much as possible during the migration phase. The goal will be to immediately put a lane into service after all work has been completed and a lane acceptance test has occurred (LAT). It is important again to make sure everything is working in each lane before allowing parking patrons through. Once a lane acceptance test is completed the new PARCS will provide the benefits of reduced queuing, quicker ticket processing and limited customer complaints City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 34 of 103 TAB 3 Proposed System Component Specifications City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 35 of 103 1.1 Centralized Operation All operations, from any given garage, will be centralized and controlled by the SKIDATA Facility Management System application. Every parking transaction and movement is processed in real-time, and they are normalized and accounted for reporting and audit purposes. The lane devices operate online (real-time processing), and each lane device’ status – such as broken arm, low tickets, back-out, etc. – is instantly reported and graphically displayed at the Central Command. SKIDATA’s application continuously monitors all PARCS equipment providing instant alarms to designated locations and personnel in a real-time basis in case of an anomaly. System-wide configurations (e.g. fee tables, card holder’s credential update, cashier’s permissions, etc.), remote commands (e.g. opening gate, lost ticket fee, lane closed, etc.), and general parking monitoring and control (including CCTV) can all be managed from a single location. In addition, the Central system can be remotely accessed over an encrypted internet-based network. The SKIDATA Parking application can be locally or remotely (cloud) hosted, providing convenient, secure and flexible operation. 1.2 Scalable System With an open-architecture platform and designed for expandability, the system is prepared to easily accommodate future growth needs and features in a seamless and highly scalable progression. That translates not only in the easiness of adding lane devices or entire garages into the system, but also growing number of users and scalable to support and accommodate additional features the City of Miami Beach will make available for its users – e.g. Reservations, Web Validations, B2B/B2C management, Events, Loyalty programs, etc. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 36 of 103 1.3 Auditing Capabilities System’s operational access rights are assigned specifically to each staff member and all activities are logged for audit purposes – e.g. changes in the system configuration, exceptions approved, etc. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 37 of 103 The application also controls all steps of a vehicle’s ingress, the revenue associated with it (parking fee and payments), and egress; accurately tracking all transactional data required for both operational and financial audit. All operational and transactional data are stored and protected against unauthorized access 1.4 Reporting Features A set of built-in reports – financial, statistics, shift (cashier’s activities), value added tax, system events, among others, provides great flexibility and improve the timing and formatting of the pertinent operational and management reports. A Custom Reports tool (Ad-Hoc Report Generator) is available to further customize and explore the parking data if desired to do so. Additionally the system provides the capability of exporting data to a CVS file to easily interface with other applications such as Microsoft Excel and Cristal Reports, among others. 1.5 Additional Benefits Rates: a. Flexible configuration that allows tariff to be programmed in advance and activated based on a time-window (date and time) b. Revenue forecast tool, based on the Tariff Simulator application, provides parking operators with the capability of simulating the influence of new tariff structures on the turnover. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 38 of 103 Remote In-Lane validation and verification: a. Remote assistance can be provided to patrons seeking support through a dual-channels video-intercom system. SKIDATA devices have a fully integrated intercom system that deploys the state-of-the-art technology in digital signal processing and Voice over IP (VoIP). Calls can be automatically transferred to a remote location(s) – or even a cell phone – for additional support during extended hours. b. The incorporated video camera provides extra benefits to the City of Miami Beach as it allows verification of customer’s credentials (e.g. Disabled Parking Permit) for remote validation / tariff discount. c. In case patron doesn’t have funds to pay the parking fee, the central/remote operator can process the ‘Insufficient Funds’ transaction using the camera to verify/validate patron’s Driver’s License information. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 39 of 103 1.6 Durability SKIDATA lane devices are designed and built utilizing state-of-the-art tools and components to maintain its original performance for many years; regardless of the geographical location they are installed. Entry / Exit Columns and Gates have their housing made from high-impact resistant plastic, and the support stand manufactured from rust-proof anodized aluminum. Suitable for outdoor conditions, the devices can operate in a wide temperature range (-40°F to +140°F). All SKIDATA’s parking devices are IP based. The system architecture provides lane autonomy so no single point of failure of a device causes a general operational failure across the facility. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 40 of 103 1.7 Operational Requirements of Parking Garages The City of Miami Beach project will encompass a large car park complex system consisting of at least 10 garages across the city and a likely growth path of an additional garage and outdoor lots. This SKIDATA proposal takes into account all the required technologies (software, hardware and networking) to create a centralized control and management nucleus that will provide the City of Miami Beach with an optimum revenue and control parking system second to none. As we have detailed in this document, every facet of our solution is focused on offering the latest technology to achieve superior control and operability leading to sustained profitability with the lowest downtime. SKIDATA is poised with a clear future path to be a vital partner of the City of Miami Beach. Two main categories of users will be accommodated in this operation – Transient and Contract / Tenant parkers. Transient parking users will have ingress access through the dedicated entry lane controlled by the SKIDATA Entry Column (Power.Gate). During the ingress process, transient parkers will drive up to the Entry Lanes where they will be able to take their parking ticket. The egress will be managed by the dedicated transient exit lane s which will have the SKIDATA Exit Column (Power.Gate) The Exit Column device accepts payments by Credit Card and/or Follow-up (Chaser) tickets as validation. A 2D scanner is integrated for reading 2D barcodes for contract parkers or validations. Tariff discounts can be offered to transient parking users by providing validations by Percentage, Dollar amount, Hours/Minutes, or Days. Each validation account has a unique identifier and specific discount code associated with it. All validations will be tracked and reported on the SKIDATA parking system. Transient parkers may have the capability to have their parking ticket validated using any of the following optional methods (please see section “Parking Visitor Validations” hereinafter for more comprehensive details): Follow-up Ticket o Pre-printed validation tickets (follow-up / chaser ticket) are mass- produced through the Desktop Coder. Account’s owner (e.g. office retail, restaurant, bank, etc.), will acquire (purchase) those validation tickets and provide them to their customers. o At the exit stations patrons will first insert their entry parking ticket and subsequently the follow-up validation ticket, so the associated discount can be applied. Barcode Validation City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 41 of 103 o Patrons can utilize 1D or2D barcodes read by a scanner integrated into the exit column or POF. o Can be printed or presented on mobile device Electronic Validation o Patrons may have their tickets electronically validate by simply scanning their ticket in any station conveniently located within the building. o Validation stations can be either a kiosk or a registered station using any web browser interface (either using a handheld scanner or by manually entering the parking ticket number). Information related to the electronic validations applied at the stations is immediately transferred to the SKIDATA PARC System. Different types of validations may be applied to the same parking ticket (stack validation). In any case, if a remaining fee is due after validation has been applied, the balance payment can be done at the exit device to satisfy the tariff. We believe this is an opportunity to optimize Parking revenue by limiting non- valid validations. Tenant parkers (contract parkers) may have an AVI (Tag) or RFID (prox card) reader, which will permit/restrict access to/from the controlled area. The AVI readers (Hands Free) or RFID cards are fully integrated with SKIDATA system. All contract parker’s transactions are fully auditable and the system offers flexible management features. Each contract parker’s account can accommodate up to five different types of credentials (e.g. proximity card, AVI tag, barcode credential, etc.) that can be used at any specific time. An anti-passback feature is available to prevent fraudulent usage. An AVI system brings multiple benefits for the CMB project, such as: a. Hands-free operation – no need to roll down the window to present a card b. Users can use their current Toll Tag and be registered to use any garage c. Payment for parking can be automatically deducted from the Toll Tag account Remote assistance will be provided to patron seeking support. A fully integrated intercom system (Commend VoIP) will be available at all transient and contract parker lanes. The provided intercom solution features the ‘call transfer’ (call forward) functionality, which allows the operations’ management to properly handle the City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 42 of 103 calls from anywhere (local or remote office, or even from a mobile location - e.g. cell phone). From a single key command, the manager / supervisor can remotely vend (open) the gate. SKIDATA has incorporated IP (Pinhole) Cameras at the lanes that allows driver’s image to be seen at the command center for immediate assistance. Additional usage is to allow patrons to show their ID (e.g. Driver’s License) to confirm a transaction. The camera will be mounted at the Columns as shown, and can be used for dual-video call. The Pinhole camera is a great benefit as key customers - such as DFW - are taking full advantage of. Additional IP Cameras can easily be incorporated to the REMCO system to not only obtain different images (e.g. overview) but to enhance customer’s experience in customer service support. All cameras will be directly connected to and monitored from the “Remote Monitoring and Control Software – REMCO” The parking gates will be installed with either the standard arm or folding-arm - if height limitations are in place. Optionally a full color (RGB) gate arm can be incorporated. All operations are controlled by the central Facility Management System – SKIDATA Parking.Logic application. The solution proposed by SKIDATA is Parking.Logic Version. This was validated according to PA-DSS v3 by Coalfire Systems and is valid for new deployments. SKIDATA has and continues to make significant investments in the development and validation of its solutions for CISP and PCI PA-DSS. Since 2005 SKIDATA has not had a lapse in its ability to deliver a deployable validated application. Our proposal includes deploying the solution to meet PCI PA-DSS validation requirements as defined in our Secure Implementation Guide. The SKIDATA Parking.Logic Facility Management System deploys the leading edge technology and is designed to easily accommodate expansion and great flexibility for the future. It controls all steps of a vehicle’s ingress, the revenue associated with it (parking fee), and egress; accurately tracking the required financial and statistical information of the Car Parks, providing mechanisms to minimize theft and loss of revenue while enhancing patron’s convenience. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 43 of 103 A set of built-in reports – financial, statistics, shift (cashier’s activities), value added tax, system events, among others, provides great flexibility and improve the timing and formatting of the pertinent operational and management reports. Additionally the system will have the Ad-Hoc Report Generator as well the capability to export the data to a CVS file (Microsoft Excel). Flexibility configuration – rates, contract parkers, system attributes; easy-to- use design; and users and cashier’s friendly operation are just few benefits that SKIDATA’ system provides for an intuitive and user-friendly interface for the customers and operational personnel. The product’s architecture is designed to increase efficiency in operation and facilitate the maintenance. It applies modular concept where the modules are compatible with every other related component and easy to interchange them (tool less), reducing the downtime periods and associated costs. The system is scalable and can be expanded as needed. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 44 of 103 1.8 SKIDATA PARCS Components Application and Data Servers SKIDATA Parking.Logic application will be deployed on enterprise-class servers. This hardware exceeds the operational requirements to run the parking system. SKIDATA’s PARCS application is very flexible and highly scalable, being possible to be deployed in many differ ent types of configurations and environments – from a single server to a total redundancy of the application and database (failover and high availability scenarios). SKIDATA’s PARCS’s architecture is designed to maintain the parking devices in continuous operation in the event of a server failure. It is important to note that PARCS lane devices (Columns) operate in an “emergency mode” when communication with the PARCS system is disrupted. When operating in emergency mode, transactions processed by the device are stored locally until communication with the PARCS system is restored. Once communication has been restored, these transactions are passed to the PARCS system for permanent (normal) storage. The Parking.Logic application is to be deployed on Windows Server operating system and uses Microsoft SQL as Database. The proposed computer system concept provides a scalable system solution and capacity for a 200% increase over planned parking volume. All SKIDATA’s parking devices are IP based, and the system can be configured to use NTP. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 45 of 103 1.9 SKIDATA’s Vehicle Access Devices City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 46 of 103 1.10 Entry and Exit Columns Power.Gate Features Magnetic Stripe, Barcode, Proximity and Loyalty Cards Single-throat Technology Insert ticket in any direction Credit Card IN/OUT LED, 2 line, Graphics, Touchscreen Graphic display options High Resolution Printing Ethernet or RS485 soft keys for menu selection (e.g. Lost ticket) Issue lost ticket remotely, traffic jam mode, extended grace period Now with Sound! Options Video Intercom IP Camera Third-party readers and terminals 2D 2D Barcode Reader Voice Announcement Advertising with images and video! Light Bar City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 47 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 48 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 49 of 103 Power.Gate Features Graphical User Interface: Custom graphics, videos, messages can be presented to the patrons, serving as dual purpose – guidance and advertisement. Bi-directional video intercom: City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 50 of 103 1.11 Barrier.Gate Features Illuminated, Multi-Color, and ADA Folding arm options 9ft to 14ft arms Barrier arm break-off alert 1.5 Second Cycle - fast entry and exit Direct Drive (Low Maintenance – No belts) Integrates with external access systems Lane signals Light Bar Optional Integrated Camera City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 51 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 52 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 53 of 103 1.12 Automatic Payment Machines Easy.Cash Features Bill to Bill banknote recycler: handles up to 23 bill denominations in 4 directions; stacker box for up to 1,000 banknotes and 2 self-refilling change- giving drums for approx. 110 bills o Represents lower operational maintenance and higher uptime operation 5.7" TFT color graphic display for professional information Electronic locking system (configurable permissions) Only one slot to collect ISO-based parking tickets (credit card size), process validations, accept credit cards, and provide receipts Issuing of up to 3,000 receipts ADA compliant Control unit, complete with hard disk VDS certified enclosure construction Built-in alarm system, intercom, three soft keys (e.g. to cancel a transaction), and buffer memory (ensures proper transaction management in case of a power failure Credit.Cash Features Central payment with credit card only o Expedites the payment process and the egress traffic flow 5.7" TFT color graphic display for professional information Electronic locking system (configurable permissions) Only one slot to collect ISO-based parking tickets (credit card size), process validations, accept credit cards, and provide receipts Issuing of up to 3,000 receipts ADA compliant Control unit, complete with hard disk City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 54 of 103 VDS certified enclosure construction Built-in alarm system, intercom, three soft keys (e.g. to cancel a transaction), and buffer memory (ensures proper transaction management in case of a power failure Functionality of the Automatic Payment Machine: The SKIDATA Automatic Pay Station (APS) is designed to make the payment process even easier for the patrons. Easy to use, with ergonomically arranged user interaction controls and guidance through the illuminated color graphic display. Users can also switch on-screen language at any time. The patron can insert the machine-readable barcode ticket into the APM. Once the ticket is read the color graphic display will indicate the calculated parking fee due. APM WAITING FOR TICKET PARKING FEE CALCULATED The Easy.Cash Automatic Payment Machine will accept banknotes, coins and credit cards. When paying with credit card, the desktop coder will read the City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 55 of 103 information and the transaction will be securely processed through the SKIDATA Parking.Logic PCI validated application. Patrons have the option to cancel transactions before it has been completed. The Easy.Cash has a recycler unit which provides three recycling banknote drums. If the patron inserts bank notes for payment the banknotes will be validated and stored on one of the three drums depending on the banknote value. The value for each of the three drums can be selected by the operations management to best meet the payment habits of the patrons. In the event the number of banknotes has reached its capacity the accepted banknote will be stacked in a locked banknote safe. The EASY.CASH can accept credit cards for payment in the same throat as the ticket. When the credit card is presented an authorization process will be completed to validate payment. PAYMENT MADE BY CREDIT CARD TICKET VALIDATED – USED AT EXIT City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 56 of 103 VALIDATED TICKET RECEIPT Once the payment has been satisfied the original ticket will be validated as paid and the payment information will be printed on the ticket and the ticket will be returned to the patron. The patron will be instructed to take their ticket. The validated ticket will have an Exit Grace Period configured by the operations management allowing the patron to return to their vehicle and drive to the exit. The APMs can be configured to automatically issue a receipt or have the patron demand a receipt by pressing the receipt button. 1.12.1 Contract Parker Access System Functionality: The SKIDATA system allows seamless integration with third-party readers and has been designed to provide ultimate access convenience to users. SKIDATA will deploy an iClass HID Reader to accommodate both cards used by City staff and Monthly Parkers Multiple users can be linked to a specific user group, facilitating management of the users. Each group will have assigned privileges based on facility, date, day/time, or combination. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 57 of 103 When a patron’s vehicle’s presence is detected and the tag is read, an authentication process is performed to confirm the credential’s validity. Upon confirmation (valid facility, card and user, within the pre-established time zone, etc.), the SKIDATA Barrier Gate will open. An anti-passback feature will be available to prevent double usage of the same card. Once the patron’s vehicle has cleared the closing loop the SKIDATA Barrier Gate will close and the occupancy count will be incremented. Same validation and operation process is used for entry and exit. The occupancy count system will be updated accordingly. Disabled Parker Validations SKIDATA will install in all exit lanes a separate enclosure to validate disabled placards using a similar system that is deployed at the Sunset Garage. This requires the parker to place their ticket, drivers’ license and placard in the enclosure which will transmit the image of all three to an operator who will process the validation transaction thus reducing abuse and revenue loss. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 58 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 59 of 103 1.12.1.1 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 60 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 61 of 103 1.13 Dynamic Pricing The SKIDATA MerAPI / REMCO Power Box can monitor the occupancy levels in the parking facilities. The operator can define different rates structures that dynamically change based on the current occupancy level. For example, when the parking facility capacity reaches 80% you may want to increase the parking rates as the demand for parking has increased. The Dynamic Pricing option with MerAPI / REMCO automates the entire process: 1. Monitors the occupancy level 2. Changes the ticket rate structure on the issued ticket a. The encoded information (man and machine readable info is changed automatically 3. Sends a new message to Variable Message Signs to communication the pricing structure to the public 4. Management reports reflect the different rate ticket issued and consumed 5. Up to three alternate rates can be managed with Dynamic Pricing. These options will provide the City of Miami Beach with customer-centric flexibility and the ability to maximize revenue. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 62 of 103 1.14 Web Key (Managed) City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 63 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 64 of 103 1.15 Mobile Applications SKIDATA has several functions which have been ported for mobile platform interfacing. • Mobile Validations Validations can be created and managed directly from mobile phones • Mobile Payments (Park Mobile!) Payments can be processed directly with your mobile phone • Mobile Reservations Reservations can be made for your parking operation directly from your mobile device • Mobile System Management Manage your system remotely • Mobile Contract Parking Use your mobile phone as your RFID credential at your favorite SKIDATA parking facility 1.16 Web Portal Applications Available to CMB SKIDATA has several options for Parking reservations • SKIDATA Reservations platform Customizable Web Portal for Reservations Allows reservations for facilities and nested Car Parks B2B and B2C use cases B2B, extend reservation capability to your partners to limit operations overhead B2C, extend reservations directly to your customers Chauntry Reservations Park Whiz Reservations Frequent Parker Programs (FPP) • Web portal for user registration/management – Web Portal can be branded for the customer • Distribute media before or after registration • Customer can use media without requiring registration City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 65 of 103 • Rewards program based on user defined rules • Customer data mining for additional marketing These tools will allow CMB to offer programs to transient parkers that create demand and loyaltyfor CMB parking facilities. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 66 of 103 1.17 Online Contract Parker Management Contract B2C Online registration & contract parking self-management for end-customers. The operator sets up products to be offered via the web portal. Customers can use it to purchase subscriptions online, to renew subscriptions, to manage their data and their contracts themselves. Once registered they can check their information online at any time. This feature will allow various parking customer groups to register as monthly parkers via an online link from the City of Miami Beach such as frequent parkers to the convention center. Contract B2B Online management of contract parkers for partners. The operator gives partners access to the web portal. Partners manage a certain amount of parking spaces themselves, distributing proximity badges and assigning rights, etc. for their specific customers. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 67 of 103 This could include departments and groups of city employees so some of the resources will be shared among city contract parkers. 1.18 Parking Visitor Validations SKIDATA PARCS provides flexible methods of validations – thermo printing, follow-up tickets, or electronic validations. Each method can be deployed at any time – and work concurrently at the site – to offer tariff discounts to transient parking users. Validations accounts will be independently created for each office department or store that wishes to provide this convenience to their customers. Each account will have a unique identifier and specific discount code associated with it. That defines what type of validation will be applied, which can be a discount in Percentage, Dollar amount, Hours/Minutes, or Days – regardless of the method chosen by the Owner. All validations will be tracked and reported on the SKIDATA parking system. SKIDATA system features the Stack Validation process, where the same user may be able to get multiple validations for the same transaction (e.g. two follow-up tickets). In any case, if a remaining fee is due after validation has been applied, the balance payment can be done at the exit device to satisfy the tariff. The differences between the optional methods of validation are: 1.18.1 Follow-up Ticket o Pre-printed validation tickets (follow-up / chaser ticket) are issued at the parking office – using the Desktop Coder unit – and provided to the account’s owner (e.g. office retail, restaurant, bank, etc.), whom will provide the follow-up tickets to their customers. o Desktop Coder can mass-produce tickets providing easiness operation. o Patrons with follow up ticket will be inserting it and their original parking ticket at the exit station units, so the associated discount can be applied. o Once the validation is applied, the follow-up (validation) ticket will be cancelled (hashed out) preventing future uses. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 68 of 103 o Equipment in each garage office o Desktop Coder (for mass production) o Follow-up ticket Validation already used 1.18.2 Electronic Validation Functionality: The Web-Based Parking Validation Management System is accessed from a standard web browser. Eliminates theft and fraud – All validations given to visitors will include the name of the name of the business who gave the validation. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 69 of 103 Eliminates lost paper validation tickets – A common problem is missing or lost paper validation tickets. Ticket number can be scanned with portable barcode scanner or manually input Unique list of validations can be assigned to each user Two modes o One validation – Auto selection o Multiple Validation – User selects from list o This feature consists of a Web application hosted by SKIDATA and accessible from any computer / tablet with a standard browser (e.g. FireFox). o Using account’s login credentials the authorized person will be able to process a validation by simply manually entering the parking ticket number or scanning the ticket with an optional 2D Barcode Reader (either a handheld or scanner). o Once the ticket is read, the information related to tha t ticket and associated electronic validations applied will immediately be transferred to the SKIDATA PARC System. o Patrons will just drive through the exit lanes and insert the parking ticket for a normal exit processing transaction. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 70 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 71 of 103 1.19 Barcode Scanner Applications 2D Integrated Barcode Scanners in the parking column will allow multiple functions for contract and transient parkers. Can be used for payments or validations (printed or mobile) Reservations Short term parking tickets and contract parker QR credentials Validations City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 72 of 103 1.20 SKIDATA Facility Management System software SKIDATA’s Parking.Logic application (PARCS Facility Management System) is very flexible and highly scalable, and its architecture is designed to maintain the parking devices in continuous operation even in an event of a server failure. The Parking.Logic is be deployed on Windows Server operating system and uses Microsoft SQL as Database. All SKIDATA’s parking devices are IP based, and the system can be configured to use NTP. The primary management tool of the PRCS system is the Control Center. The Control Center is available on all work stations that are clients on the network and would be deployed in the Network Operations Center (NOC). The Control Center has several layers which allow the user to monitor and administer the operation of the facility. The user can drill down to other layers to perform management related operations to address events in the facility in real -time providing the highest level of customer service. Control Center – Main Screen The Control Center displays all of the PRCS equipment connected to the server. The description of the equipment is listed above each device and is configurable by the user. A status window is located below the equipment icon. Color coded alarms are indicated in this window; critical alarms are indicated in RED and less serious warnings indicated in YELLOW. When a new alarm is displayed an audible alarm sounds. Differential counters for the configurable counting categories and facilities are displayed indicating the number of occupied and available spaces per counting category. In addition to the default counting categories (Short-Term, Contract and Total) up to 50 additional counting categories can be added. These counting categories can represent level counts, section counts or ticket and card related counts tied to the different user groups utilizing the system (employee, emergency vehicles, special events, TSA etc.). City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 73 of 103 Control Center – Equipment Action The user can interact with their mouse on any of the equipment pictures to see available actions that they can perform on the individual device. For example purposes the Easy.Cash Automatic Pay Station was selected. a) Details The Details selection provides you with historical information on the Status and Rejections for the specific device. b) Status The Status window gives you a historical view with a date stamp for alarms and events for the specific device. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 74 of 103 c) Rejections The Rejections window displays the history of cards and or tickets that have been rejected (pass-back violation, wrong parking lot etc.). The user can select a Rejection from the list to view more details. d) Transaction History The Transaction History window allows the user to select from a list of recent transactions and select and view the details including ticket number, type of payment, method of payment (order of notes inserted), change dispensed (order of notes dispensed) etc.). Thi s is useful for auditing and troubleshooting as it shows each of the events that occur during lane activity and transactions. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 75 of 103 e) Current Levels The Current Levels window displays the current contents of each of the money containers in the Pay on Foot. The details include the quantity and value of notes/coins for the Coin Hoppers, Coin Safe (overflow), Bill Cassettes and Bill Safe (overflow). This same information can be displayed for Cashier tills also allowing operations managers to verify and monitor Cashier cash levels. f) Turn Off Alarm Siren The Turn off Alarm Siren selection allows the user to remotely turn off the alarm at a Pay on Foot. g) Activate Lost Ticket The Activate Lost Ticket selection allows the user to activate the Lost Ticket button o n the Pay on Foot for a single transaction. The user can select the rate that will be charged at the City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 76 of 103 Pay on Foot remotely. The Pay on Foot issues an exit ticket that the customer uses to exit the facility. h) Issue ticket remotely This feature allows the ticket to be issued remotely should the patron have any issues. Control Center – Count (Full Sign) Equipment Action The users can right-click with their mouse on Counters and change the traffic signal operation of any of the counting categories. The user can choose from three options: Automatic uses the thresholds set up in the system to determine if the FULL status should be activated Manually Allow Free Passage overrides the thresholds set up in the system and sets the traffic signal OPEN. Manually Set to Full overrides the thresholds set up in the system sets the traffic signal to FULL. Control Center – Configuration & Control All devices can be configured and those configurations reviewed. If, for instance there is a lane device failure the lane can be “Closed” and the associated lane Open/Closed sign would display the appropriate lane station as well the lane device display. Space Count Functionality The system uses lane devices and detectors (loop and/or ultrasonic) to monitor vehicle passages from section to section. In some cases the system is monitoring the detectors that exist in revenue control lanes. However the system can monitor detectors deployed by themselves just for the purpose of creating “sections” within the facility and counting the vehicles in each of the sections. The differential counters are displayed indicating the number of occupied and available spaces per counting category. In addition to the default counting categories (Short-Term, Contract and Total) up to 50 additional coun ting categories can be added per Facility. These counting categories can represent level counts, section counts or ticket and card related counts tied to the different user groups utilizing the system (employee, emergency vehicles, special events, TSA etc.). For each counting category the customer can define the count thresholds which allow the PRCS to dynamically control OPEN/CLOSE and FULL signs. The customer can define FREE LIMIT, OCCUPANCY LIMIT and CAPACITY. • FREE LIMIT is the threshold of the value of the number of vehicles that must exit the lot before the FULL sign resets. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 77 of 103 • OCCUPANCY LIMIT is the threshold of the value of the number vehicles the can occupy the lot before the FULL sign is activated. • CAPACITY is the total number of space in the lot. The users can right-click with their mouse on Counters and change the traffic signal operation of any of the counting categories. The user can choose from three options: • Automatic uses the thresholds set up in the system to determine if the FULL status should be activated • Manually Allow Free Passage overrides the thresholds set up in the system and sets the traffic signal OPEN. • Manually Set to Full overrides the thresholds set up in the system sets the traffic signal to FULL. This count information can be sent to Parking Guidance signs also to display physical counts associated with each facility. User/Account Management User and account management can be accomplished in several ways. There is the standard user account definition interface that allows for over 30 different account fields to input user information. In addition to defining accounts with the standard interface accounts can be created on-the-fly through one of our many interfaces, both online and scheduled batch offline. The PCS can set up all the VIP’s in the system by enrolling them as contract parkers. In order to do this the patrons’ cards/tags have to be part of the standard SKIDATA configuration. Once the cards/tags are populated in the SKIDATA database the patrons are allowed ingress and egress throughout the facility. Different customer groups may be set up for different access levels. Within the customer group different users may be added. The maximum number of customer groups is 999,999,999 and the maximum number of user is 999,999,999. Once the Customers are set up the individual users may be set up on the system. Setting up VIP Users Once the users have been defined and set up in the system, their cards/tags (as shown by the serial number) may be used as ‘contract parkers’ in th e PCS. The behavior of this tag will depend upon the setting of the article that defined the card. Various reports may be generated of the usage of this tag. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 78 of 103 Category2 – General Card/Tag Holders The General Card/Tag Holders are will be controlled by the P CS differently from the VIP’s. There could be millions of valid tag holders but all these tags are not allowed usage on the PCS by default. Depending on the nature of the functionality the PCS will receive a daily import file and at times incremental files containing the list of valid cards/tags. This WHITE LIST is imported into the system (manually or automatically). Patrons’ using a tag that is in this WHITE LIST is allowed ingress into the system. The General Card/Tag Holders can be defined in the PCS us ing the standard interface or the External Card Module where the characteristic of the card is defined. Once this is defined it is assigned to an ARTICLE in the PCS and the card/tag will inherit the behavioral characteristics of that article. 1.21 Additional applications included on SKIDATA PARCS Control Center o Monitor equipment status and alarms A graphical representation of all connected devices is displayed. Any active alarms are indicated – yellow for warnings and red for critical conditions. o Remote control of equipment By right clicking on a device you open a list of applicable actions that can be taken including Manual Gate Open, Open/Close Lane, Issue Lost Ticket. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 79 of 103 o Monitor money levels inside the Automatic Pay Stations o Monitor and control occupancy counts for transient and contract parkers o Monitor transaction history City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 80 of 103 Management o Configure parameters o Contract Parker Management City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 81 of 103 o Rate Management o Reporting o Validation Account Management City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 82 of 103 1.22 Remote Monitoring and Control Software – REMCO SKIDATA’s REMCO software was developed to provide the management of parking facilities with a tool for remote monitoring and control of all their parking facilities regardless of location. The application manages Car Parks connected to the Server, providing easy tools and interface to remotely control any special occurrence within the facility. The parking manager can open a session from any web browser to Monitor and Control equipment at any garage. The Remote Monitor and Control Application EZ OP View lets the user view three windows; Events, REMCO Nodes and Available Actions. The software is designed to be a scalable-hosted product. This means that it can be safely installed on a customer's local server or on a hosted server located on the Internet. The size and number of parking garages that the software can monitor can expand by increasing the size and performance of the server(s) that the software is running on. The primary function of REMCO is to Monitor and Control multiple parking facilities through a simple to use web-based user interface. Multiple users gain access to this interface through any web browser with a variety of access rights including: parking facilities, parking garages, parking devices, parking events, etc. The interface allows for control of parking equipment City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 83 of 103 as well is designed to be a workflow manager and will be integrated to parts tracking. The split screen tree view user interface gives users an organized way to track many events occurring simultaneously on multiple parking devices running in multiple parking facilities without having to move off of the main monitoring screen. The center window, REMCO Nodes, provides a tree structure which will list each of the garages and when a specific garage is selected will explode to show the individual devices for that garage. The icon to the left of the garage or device indicates the current status (Red – Critical, Yellow – Warning, Green – No Problems). The left window lists active Events or Service Tickets. The user can highlight an Event and the application will indicate which equipment the Event occurred at and what Available Actions are available. The use can acknowledge the Event and input comments on what steps he/she took or needs to take for resolution. Once resolved the Event can be closed. The user can also select Available Actions (equipment dependent) to Open/Close Lanes, Generate Lost Tickets at the Exit Columns or Automatic Pay Stations, View the Money Levels in the Automatic Pay Stations etc… The Commend Intercom will also be integrated into the Remote Monitor Application so you can accept calls, initiate calls by using the equipment listed. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 84 of 103 This application will improve the operation’s efficiency and allow quicker resolution to customer inquiries while providing an auditable tool to monitor your employee’s performance. Web-based User Interface Users can receive parking events (or Service Tickets), which they (or other users) can take ownership of. Once ownership of an event is taken all other users see the new ownership and therefore can focus on other incoming events. The user then has a list of actions they can perform to resolve the event. Once the event is resolved, the user can then close the event. A Service Ticket that is currently owned by a user. There are many standard actions that are included for a user to execute on an event, plus the system can be easily modified to create automated custom actions. Example: An event is reported that a customer's parking access card was rejected at an exit lane. The user would have the following actions available to them for this event: establish an intercom connection with the customer, establish a video connection with the customer, view the reason the card was rejected, manually vend the exit lane gate, etc. Standard list of actions to perform on a Service Ticket. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 85 of 103 Partial list of custom actions for a card rejection Service Ticket. Each parking device that is connected is always being monitored real time so a user can see the current status of the device even if a Service Ticket has not been reported. This includes a video and intercom feed to the device. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 86 of 103 Device status and video feed for an Automatic Pay Station. REMCO tracks and saves all events occurring in the parking facilit ies that are connected to it. This means that reports can be run at a later time to see all actions performed on an event, the time it took to resolve an event, which users took ownership of the event, etc. All events that occur in the system can be configured to create automated actions either immediately after an event is reported or at a later predefined time frame. Example: an entry machine reports that it is low on tickets. After 8 hours if the event ticket has not been closed REMCO sends a text message to the parking facility manager. REMCO provides the user with an interface to the Commend intercom system and an interface to any web-based camera to allow communication and viewing of an event that requires interaction with a customer and immediate attention. The intercom and video connections are tied to each event reported thereby making it very easy for a user to connect to the correct intercom and camera. REMCO allows for the definition of SLAs (Service Level Agreements) for each of the parking garages monitored. The SLAs allow for reports and email escalations to help management determine how well the company is responding to the parking garages' needs. List of standard Features City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 87 of 103 1. Developed from the core to be a multi-tenant web-based hosted application. 2. Connects via Ethernet to each facility's Parking.Logic DAZ for "real time" monitoring and control of all SKIDATA parking equipment running at the parking facility including the DAZ itself. 3. Connects via Ethernet to all Commend intercom servers running at each parking facility and routes every intercom to the appropriate parking column. 4. Allows assignment of an IP Camera link to each parking device being monitored at each parking facility. 5. Records all events reported from every SKIDATA parking device connected to each parking facility. 6. Provides a variety of standard logical actions to be performed for each event that is reported. Only actions that make sense are allowed for a specific event. 7. Provides a standard list of manual actions that can be p erformed on a parking device. 8. All actions performed are monitored and stored for reporting later on. 9. Users can be assigned rights to REMCO that limit their access to Parking garages thereby limiting their access and view of events. 10. All events can be configured to trigger custom or standard automated processes. 11. All events can be configured to escalate after a programmed time frame and send an email and/or text message to one or many users. 12. All monitored SKIDATA parking equipment can be grouped and assigned a SLA. 13. All SLAs can be custom configured and a guaranteed response time will be assigned. 14. Many standard reports are provided that help determine the time to respond to and resolve all events received. These response times can then be reported on and compared to SLA guaranteed times. 15. Reports can automatically be generated and printed or emailed. 16. A custom report generator is also included. Partial List of common events received from the Parking Facility Entry Column • Low Tickets • Out of Tickets • Ticket Jam • Card Rejected • Gate Permanent Open Mode • Intercom button pressed • Sneak Through Alert Exit Column • Card Rejected City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 88 of 103 • Gate Permanent Open Mode • Intercom button pressed APM • Door Open Alarm • Coin Jam • Hopper X removed • Hopper X empty, jammed, min/max level, etc. • Out of receipt paper • Receipt paper error • Dispenser cash box X almost empty, empty, removed, etc. • Shift Started The proposed software includes the Remote Event Messaging module amongst other alert management functions. This module allows the customer to define the Recipient(s), the applicable alarms/events to be alerted, and a schedule for when the respective recipient should be available for the alerts. The Remote Event Messaging module supports over 250 alarms/events with multiple recipients based on time of day. The customer can also specify an alert when the alarm/event is resolved. For instance the maintenance team may be notified when a barrier arm has been removed from a barrier. Once the maintenance team has corrected the issue the System can send another message identifying that it was repaired. The System can also send these messages to different recipients based on the time of day. The alerts are communicated via email or text messaging. Effective notification send to the teams responsible when they are responsible. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 89 of 103 1.23 HARDWARE ENVIRONMENT SKIDATA is committed in providing the most advanced and reliable PARCS system that brings years of knowledge in the industry and in development of both hardware and software. That experience translates into a very easy-to-use although complete solution that improves patron’s usage while providing detailed controls of the complete operation for the administration. The on-line help guide and the graphic user interface enhance the overall experience and at the same time improving the learning curve for new staff members. A set of tools such as Data Import/Export, Customizable Reports, interface with non-SKIDATA readers, Remote Desktop Client, Main Control Center, are just few that help the administration in delivering the results their customers and stakeholders are continuously demanding. As important as the product quality and features are, the technical services support is crucial for a smooth and continuous operation. In that regards, SKIDATA has a team of professionals that will be directly supporting the Owner’s needs, including new specific development needs, changing in configurations, customizations, or just regular maintenance service. SKIDATA is always looking ahead and has a long history of integrating emerging new technologies into its product line to provide state -of-the-art solutions to meet its customer’s needs. These include the use of smart card technology as the standard technology for all keycards used by SKIDATA for access, Automatic Vehicle Identification (AVI) to identify and control vehicle access to restricted areas, License Plate Recognition (LPR) of vehicle license plates for both access and revenue control purposes to minimize the ability of patrons to “steal” parking by “losing” their tickets. Integrated LPR allows the PARCS system to pull up the vehicle entry time automatically from the database to allow calculation of the correct parking fee, Online Reservations, Electronic Validations, Remote Monitoring and Control, etc. We are continuously pushing the boundaries and offering new features. That is all possible due to the open and flexible architecture of the SKIDATA product line, again, in both hardware and software arenas. The SKIDATA PARC System has the most flexible foundation for integration with third party Systems of all providers. The SKIDATA Open Architecture will be one of the most important factors that should be considered for this Project. SKIDATA has a long history of successfully working with external Systems. SKIDATA has the foundation, know-how, and tools required for achieving and exceeding the requirements of this Project. That is what makes SKIDATA is City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 90 of 103 uniquely qualified for any expansion the operations may want to do in the future. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 91 of 103 1.24 System Architecture Server System Design The following proposed design has the objective to serve as guidance, and not to specify any particular hardware and software. SKIDATA IT department will be working with customer’s IT team during the design and implementation phase of the server. The proposed PCS implements a computer system design that satisfies the guidelines for a project of this size and in many ways exceeds it. This document outlines the design proposal for the server room hardware and software in order to realize the design. The design may include rack, UPS, tape storage, network devices, rack mountable or tower servers, blade server, blade enclosure, storage array, other hardware or software appliance for production system, and necessary infrastructure for successful operation of the solution. Benefits of SKIDATA Virtualization The deployment of the SKIDATA Virtualization Solution brings a series of key features and benefits that improves the business operation, such as: - Cost reduction o Through consolidation of the Parking.Logic sub systems, by lowering the number of physical hardware, optimizing space and cooling systems. - Business continuity and disaster recovery o Recovery from failure is improved since OSs, SKIDATA DAZ applications, and data can be backed up as a complete unit and can be easily migrated to a replacement server. In the most advanced configurations, complete data center redundancy can be implemented to provide recovery from the loss of a data center. - Minimum downtime maintenance o If a server needs maintenance, operating applications can be seamlessly moved to another server with little or no disruption to operations – if redundant servers’ configuration is implemented. - Failover close pace and high availability (when applicable) o Automatic failover in case of a server failure. - Snapshots o Quickly “roll back” a server to a certain point in time in the event of a failed software update or other failure. - Virtual System Environment o SKIDATA’s services can be remotely managed via a single interface, optimizing IT resources for deployment, growth, relocation, etc… Design Considerations City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 92 of 103 The following system requirements and parameters were taken into consideration for the PARCS server room design: Server System Components The following system components take the design consideration into account and provide necessary CPU, memory, and storage requirement. The following system requirements and parameters should be taken into consideration for the system virtualization design: - Number of Entry lanes - Number of Exit lanes - Automatic Payment Machines - Data administration units - SQL server - Credit card servers - Management server o Symantec Endpoint Protection o Windows Server Update Service o File sharing server - Domain controllers - vCenter server Physical Servers VMware is Essential is used to provide high availability through virtualization. The ESXi host will be bootable from SD Card and not from the local disks. The diagram below provides an example of a typical layout of virtual machines to hosts as well as resources assigned to each virtual machine (final configurations may vary). Host Server 1 96 GB RAM (6x16GB) 16 CPU Cores (2 x 8C)8 x 1GbE3 TB Storage 10 x 600GB, RAID 10 Windows Server 2008 R2 Components DAU 16 GB RAM 40 GB4 CPU Windows Server 2008 R2 Components EasyPass Server 8 GB RAM 40 GB2 CPU Windows Server 2008 R2 Components Credit Card Server 4 GB RAM 40 GB1 CPU Windows Server 2008 R2 Components PlateTech Server 8 GB RAM 40 GB2 CPU 500 GB Windows Server 2008 R2 Components vCenter Server 12 GB RAM 40 GB2 CPU City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 93 of 103 City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 94 of 103 1.25 Communications/Network SKIDATA has being continuously investing in the development and validation of its PARCS application. To properly ensure our customers take the advantage of this effort and to assist them during the deployment and further utilization of the system, SKIDATA have developed the PCI DSS / PA DSS Secure Implementation Guide, which covers PCI V3 and PA DSS V3 requirements, which we can make available upon request at any time. The SKIDATA parking system is basically a closed network environment, thus the network security of the system outwards is in the sole responsibility of the customer. PCI requires that there is no direct internet connection to SKIDATA parking system devices. Connections to the internet have to be implemented via dedicated non SKIDATA servers (e.g. proxy server). State of the art security techniques like e.g. firewalls, hardware firewalls and secured communication (SSL 3.0, SSH, VPN) have to be implemented to comply with present PA DSS and PCI DSS requirements. SKIDATA recommends setting up a physically separated network. If the parking system has to be operated based on an existing IT infrastructure SKIDATA recommends configuring a virtual LAN solely used by the parking system. This is required by PCI. PCI requires the review of firewall and router configurations and rules on a cyclic basis at least every six months. This is demanded by PCI-DSS 1.1.6. Data can be transferred to/from SKIDATA PARCS application through the Data Import/Export module. With a well-defined interface, it is possible to map the desirable information that needs to be addressable. SKIDATA will provide the document and support to utilize the tool. All parking devices are IP addressable, therefore each requiring a physical Ethernet connection (CAT6) – no PoE requirements. 1.26 System Security The SKIDATA PARCS application supports and enforces the use of unique user IDs and secure authentication for all administrative access and for all access to cardholder data. Secure authentication is enforced to all accounts, generated or managed by the application, by the completion of installation and for subsequent changes after installation. The application access is completely secured by a unique username and a complex password. The user roles and the appropriate rights can be configured by the administrator role. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 95 of 103 The password for the login into the SKIDATA system has to be between 7 and 25 characters alphanumeric. These application passwords are also strong encrypted with AES 256bit encryption and stored within the database. All users, also admin users are forced by the application to change their password after 90 days. The application does not allow the reuse of passwords (last four). Additionally a defined number of characters have to be different for the new password; the number of characters can be configured within the application. The maximum login attempts are restricted to 3, after that the login is blocked for 60 minutes. Workstations are locked automatically after 15 minutes idle time and the operator has to perform a login again. Parking.Logic has PA DSS compliant logging enabled by default. This logging is not configurable and may not be disabled. Users acknowledge and agree that disabling or subverting the logging function of Parking Logic in any manner will result in non- compliance with PCI DSS. Card holder information is not accessible for parking system users. Payments entered into the system are tracked, including the application user who initiated the transaction. Application transaction logging settings are always active and not configurable by customers with the exception enabling debug logging that can only be performed by system users with administrator rights or SKIDATA technicians for troubleshooting purposes. Users of the parking system normally do not have the need to access the devices of the system at operating system level; therefore they normally do not have the rights to access the PC’s and Servers at OS level. Only SKIDATA technicians and technicians of partner organizations do have the right to access the operating system and the system network. These access rights are also given to customer IT employees sporadically if demanded explicitly. The following logs are maintained by the SKIDATA application: Arcfile*.LOG – Arcnet monitoring ArcServError*.LOG – Arcnet service DATABASE.LOG – database installation ERRORLOG.* - error log of SQL Server INSTALL.LOG – installation INSTOOLS.LOG – installation utilities QWNotProcessed*.LOG – not processed statements START450.LOG – system start process TRACE*.LOG – trace process TB* - trace back files; trace process *IPC*.LOG – inter process communication *.SDJ – electronic journal City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 96 of 103 1.27 APPLICATION SOFTWARE 1.27.1 Software License Maintenance and Support SKIDATA provides the updates (hotfixes) at no cost. Updates are intended to correct any critical issue. Software upgrade (version upgrade) will be included. Software updates are done from the server down to lane devices – i.e. once patches are installed at the server (normally during off-peak hours), the update(s) will be send to the devices automatically. In case customer needs support, our Service Department will assist through during regular business hours 8:00AM – 5:00PM Eastern Time. Additional service options are available with a maintenance agreement. 1.28 Reporting and Monitoring Capabilities Reports can be handled in the SKIDATA system in different ways: a) Predefined Standard Reports: These are reports that are in the PARKING.LOGIC system that can be generated by any user of the system. These reports have filtering and compiling capabilities and can be viewed on the screen or can be printed. b) Built In Customizable Report Generator: The SKIDATA system has a built in customizable report generator and viewer. With this report generator one can create any type of report that is based on VIEWS created by SKIDATA from the SQL database. Different types of formatting, grouping, filtering and formulas can be done in this report generator c) Online Database Access and Data Export: SKIDATA has several modules that enable the export of raw data, online and batch, for many purposes. In many cases this data is used for reporting. The Online Database Access allows 3rd party applications like Crystal Reports to connect directly to the SKDIATA system to generate custom reports. As well the raw data in batch format can be interpreted and customized for use with any 3rd party application that can handle comma separated flat text files. Sample reports can be found under Appendix – SAMPLE REPORTS The Reports application comprises the following program features: Daily and Monthly Settlement Daily Settlement with automatic database reorganization, including - Deletion of all Day Closure/End of Month printing data older than 14 months - Deletion of all expired Contract Parking Card records - Deletion of unredeemed Credit Entries older than 366 days City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 97 of 103 - Deletion of misuse data older than two weeks - Deletion of unresolved entry records dating back more than two months - Deletion of obsolete holiday and shopping day records - Deletion of monetary flow data and counter readings older than two months - Deletion of payment transaction data older than two months - Deletion of parking transaction data older than two months - Deletion of system event messages older than two months - Deletion of journal data older than two months - Deletion of statistics files older than 14 months - Deletion of ticket return printing data older than 366 days - Deletion of used batch settlement details if settlement of the corresponding transactions dates back more than two months - Deletion of ticket return details whose batch validity has expired at least two months before the current date Preparing of Daily and Monthly Reports (these are stored and remain available for one year; the data of the previous two months can be broken down by certain definable filter criteria). Daily and monthly Interim Reports Report printing and on-screen print preview Compilation of customized reports Revenue Report covering all car parks connected to the system (data can be broken down by car park, operator and payment facility) Itemized Sales Report covering all car parks connected to the system (data can be broken down by operator and payment facility) Payment Method Report, i.e. summary of turnover totals, broken down by means of payment Overall Revenue Report, i.e. detailed summary of turnover totals for each car park connected to the system Detailed Parking Duration Report and System Activity Report covering either individual car parks or all car parks connected to the system Evaluation and accounting of the overall car park turnover as well as turnover from short-term parking fees and ticket sales Deleting of Contract Parking Cards two months after they have expired Revenue Report - Revenue Categories Profit-yielding parking transactions: Payment of short-term fees Follow-up payments subsequent to use of Contract Parking Cards, long-term tickets, etc. Multiple payment of short-term parking fees, etc. will increase the ticket count (i.e., the number of tickets sold) although no actual tickets are issued. Consequently, payment instances cannot be directly matched against the number of tickets/cards sold. Sales Sale of Long-Term Tickets, Time Debit Cards, Cash Debit Cards, Special Turnover, etc. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 98 of 103 Recharging of Value Tickets Issuing of Contract Parking Cards Processing fees Check and credit card handling fees Credit Entries issued (via APM) for one of the following reasons: Transaction reversal after banknotes have been inserted (Banknote Tester BNA 50) Automatic Payment Machine cannot return change (incorrect counter readings, defective coin hopper, etc.) Credit Entries redeemed in one of the following ways: Credit Entries redeemed in cash at Pay Station Payment by means of parking tickets carrying Credit Entries Amount Cancellations Collected cash amounts at Pay Station ( function) Rounding Difference Difference resulting from rounding off change amounts; can occur in transactions involving foreign currency. The amount is always positive as change amounts are always rounded down (all other amount calculations are based on commercial rounding). Non-profit-yielding parking transactions · Exit during transit grace period Use of NIL tickets (issued via NIL function at Pay Station) Ticket conversions (e.g., entry with Short-Term Ticket converted to entry with Long-Term Ticket) Payment of parking fees covered by time or money credits (Time Debit Card, Cash Debit Card(s), validations, etc.) Parking transactions involving the use of Long-Term Tickets, Convention Tickets, Contract Parking Cards, etc. without follow-up payment Revenue Report - Payment Method Cash All payments in Cash (parking fees, sales) NIL tickets Validations (increase only the number if the parking fee is covered completely) Check All payments with Check (parking fees, sales) Credit Cards All payments with Credit Cards/etc. (parking fees, sales) Movements with Credit Cards/ect. Invoice Invoice payments (parking fees, sales, etc.) Parking Duration Report “Parking Duration” refers to the time period extending from the time a vehicle enters the facility to the time when it leaves, as indicated by the entry and exit times on the parking ticket. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 99 of 103 The system will also record parking durations that are within grace period limits. Parkers are registered as `short-term parkers' or `contract parkers' as defined by the counter settings in the Articles and Credit Cards programs. Pre-set staggered time intervals: 20 mins, 40 mins, 1hr, 1hr 20mins, 1hr 40mins, 2hrs, 3hrs, ... up to 23 hours. System Activity Report This indicates how often specific system functions have been activated within the report period. These functions include the following: Ticket New Function on Pay Station, activated in combination with various ticket items (= 'Articles'). Transaction Reversals Indicates the number of transaction reversals effected on the Pay Station. This function affects only the preceding transaction. Sum Total of Transaction Reversals Indicates the sum total deducted from the cash balance due to transaction reversals. Transactions cancelled at Pay Station Indicates the number of transactions cancelled via the Esc key on the Pay Station. Flat-Rate Payment Flat-rate payments effected at Pay Stations ( function on Pay Station) Flat-rate payments effected via Automatic Payment Machines (button) Flat-rate payments by means of ticket validations (Validation Card or validation stamp on ticket) NIL payments effected at Pay Stations ( function on Pay Station) Passages within transit grace period Passages during Keep OPEN/Manual OPEN Passages while Barrier broken (Forced) passages through closed gate as detected by induction loops Loop activations while Barrier is closed (counting deactivated) Detected by induction loops Counting is deactivated No effects on statistics Manual OPEN Use function on Control Centre Keep OPEN Use function on Control Centre Issued Misuse Tickets Misuse tickets issued on entry (Short-Term Ticket taken, but no entry registered as Barrier Loop was not activated) Retained Misuse Tickets City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 100 of 103 Misuse tickets withheld when used with Automatic Payment Machines and Exit Column terminals Passages with Staff Permits Instances of Staff Permits utilizations on entry and exit Passages with Entry and exit movements, broken down by ticket articles Validation Provider Report Number of validations granted, broken down by provider Validation amount Car Park Revenue Report: Entrance Car Park X Takings (categories and payment methods as described above) are cross- referenced to the Car Parks where the vehicle was parked. 1.29 Additional Tickets SKIDATA’s approach in providing management of different types of follow up tickets is accomplished by the ARTICLES module. Articles module is a built in feature that provides a wide range of configurations specially designed to accommodate particular needs of the parking operation, such as Discount Cards (validation), Passes, Coupons, Short and Long Term Parking tickets, Cash and Debit Cards, etc. The system also allows the creation and use of multiple Articles of the same type (e.g. Cash Coupon) with different parameters such as specific window type of operation / validity, number of uses, value, etc. Each Article type can be configured to issue a pass using specific types of media such as paper ticket (for barcode thermo print or magnetic stripe), or more durable plastic card (with either mag stripe or RFID). The media type selection may be based on the validity length and/or estimated usage. Examples are paper ticket for short term (few days / weeks) and plastic for long term (multiple uses per day for several weeks / months). All passes are issued through the Desktop Coder, and when using paper ticket, imprinting with custom labels (e.g. logos) is supported by the Parking.Logic software. Following are some of the SKIDATA’s articles that can be used to manage: - Short Term Parking Passes SKIDATA Convention Ticket City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 101 of 103 The Convention Ticket is an anonymous gate operating card whose validity (start and end dates/times) are set when it is issued. The ticket can be used any number of times while valid. The Convention Ticket allows its holder to enter and exit the car park during a specific period (defined in terms of date and time). During this period, the user can enter and exit the garage any number of times. For time-limited events (e.g. conventions, trade fairs, seminars or press conferences) the tickets can be pre-produced and sent to participants in advance. At hotels, guests can be issued with their own tickets entitling them to use the parking facilities throughout their stay. Validity (start and end dates/times) can be specified upon issuing, and card supports Section function (gate access to sectioned-off garage areas, including transaction check (Anti- Pass-back function). - VIP Parking Passes SKIDATA Contract Parking Card This card, which can be used any number of times while valid, is bound to a rental agreement and is identified on the system by a unique number. The card can be issued on a barcode ticket, keycard, magnetic card or defined third-party card. In addition to its use as a 'classic' contract-based parking permit, the card can also be tailored to the specific requirements of certain customer groups. The registration of card holder details and transaction data allows parking operators to optimize the use of their stall capacities. As a result, targeted marketing activities can be developed to address specific customer groups with tailored parking products. It can be used any number of times while valid, and the validity details can be set individually for each card. Weekday-specific validity and per-day time window (specifiable in minutes; minimum is 15 min.) can be configured to suit individual needs - usage time windows count as available parking time. - Special Event Passes SKIDATA Event Ticket This anonymous gate access entitles its holder to one entry and one exit; its validity (start and end dates) and price must be specified when it is issued. This ticket is intended as a one-time parking permit for event visitors. The validity of the card can be configured to match the time(s) of the event. Event tickets can also be pre-produced in large quantities to be mailed to participants in advance. City of Miami Beach – February 6th, 2015 Parking Access & Revenue Control System SKIDATA, Inc. – Southeast Regional Office Page 102 of 103 1.30 Project Factsheets SKIDATA is a worldwide leader in the Parking Access and Revenue Control System and has continuously invested to deliver new products and features, progressing and leading the industry. Our system and products are not only technically advanced, highly reliable, user friendly, but also has a sleek and contemporary design. All lane devices are built for use in most weather conditions and are IP rated. SKIDATA has received several awards, among them "Most Dynamic Leading Companies" and “Innovation Award”. The City of Miami Beach will benefit from those achievements by deploying the following products. Your Power Solutions Partner > Full featured, ruggedized UPS provides clean, uninterruptible backup power ensuring your system will remain running during power outages > Wide range Automatic Voltage Regulation without going to batteries saves energy and lengthens battery life, even during periods of surge or sag in the line voltage > External communications via RS-232 port or (optional) Ethernet SNMP interface provides local or remote monitoring and control > Independently programmable and dry contact relays allow tracking and controlling of key functions > Event and alarm logging with time and date stamping simplifies and accelerates troubleshooting > A wide operating temperature range of -40 to 74°C (-40 to 165°F) is suitable for the most extreme operating environments > Temperature compensated battery charging protects batteries from over charging at extreme temperatures, extending the life of the battery > White text on blue display improves readability in bright daylight Alpha FXM 2000 UPS Module The Alpha FXM uninterruptible power supply (UPS) modules provide clean, reliable power control and management as part of a complete UPS solution. Each model is available in either North American (120V/60Hz) or International (230V/50Hz) variants. Automatic Voltage Regulation (AVR) provides power stability in unpredictable environments and constant voltage during variable power conditions. Temperature compensated battery charging protects batteries from over charging at extreme temperatures, extending battery life. Event and alarm logging with time and date stamping simplifies and accelerates troubleshooting. Control and power connection panels can be rotated for mounting and display in any orientation** for viewing preference. * Power module only. Output power derates after 50°C for FXM 2000. (120Vac), and after 55°C (230Vac) ** The LCD panel on the FXM 650 cannot be rotated. Alpha FXM 2000 Canada: Burnaby, British Columbia Tel: 604 436 5900 Fax: 604 436 1233 United States: Bellingham, Washington Tel: 360 647 2360 Fax: 360 671 4936 Alpha Technologies reserves the right to make changes to the products and information contained in this document without notice. Copyright © 2010 Alpha Technologies. All Rights Reserved. Alpha® is a registered trademark of Alpha Technologies. member of The Alpha Group™ is a trademark of Alpha Technologies. Alpha Technologies Ltd. For more information visit www.alpha.ca member of The Group™ #0480014-00 Rev C (11/2011) Alpha FXM 2000 UPS Module Consult your Alpha representative for P/N configurations Mechanical Dimensions: mm: .................................133H x 394W x 222D inches: ............................5.22H x 15.5W x 8.75D Weight: ..............................16kg (35lbs) Environmental Operating temperature range*: ..........-40 to 74ºC (-40 to 165ºF) Audible noise @ 25ºC: ......45dBa @ 1 metre (39in) *120Vac module derates after 50°C. 230Vac module derates after 55°C Performance Typical output voltage THD: <3% Typical efficiency: ...............>98% (resistive load) Typical transfer time: .........<5ms Agency Compliance Electrical safety: ................UL1778, CSA 22.2 No 107.3-03 Marks: ...............................CCSAUS /CE** EMI: ...................................Class A FCC/CISPR [EN 50091-2:1995] **CE applies to 230 Vac version only Electrical >North America Battery string voltage: .......48Vdc Nominal voltage: ...............120Vac Nominal frequency: ...........Auto-sensing Input: Current: ...........................17.5 A nominal Voltage: ..........................85 to 150Vac Output: Current: ...........................16.7A nominal Voltage regulation: .........+/- 10% over input voltage range Power at 50°C:................2000W/VA >International Battery string voltage: .......48Vdc Nominal voltage: ...............230Vac Nominal frequency: ...........Auto-sensing Input: Current: ...........................9.15 A nominal Voltage range: ................150 to 281Vac Output: Current: ...........................8.7A nominal Voltage regulation ..........+/- 10% over input voltage range Power at 50°C:................2000W/VA Your Power Solutions Partner > Compact enclosure design provides ideal fit for locations where aesthetics and footprint are important > Light-weight powder coated aluminum construction offers superior corro- sion resistant properties > Large sun shield reduces solar heat load inside cabinet > 180° stainless steel piano-hinged door (with two locking open positions) make installation and maintenance easy and convenient > Thermostat controlled filtered fan cooling and louvered vents ensure reli- able operation in high temperature environments > Various mounting options (including pole mount) provide versatility in space constrained mobile broadband applications MMOE - Telecom Outdoor Enclosure Alpha’s Multi Mount Outdoor Enclosure (MMOE) - Telecom, is a cost-effective and versatile enclosure ideal for space constrained locations. The Multi Mount can be pole, host, wall or pedestal mounted and can accommodate Alpha’s FXM UPS and up to four AlphaCell™ 85GXL or 195 GXL front terminal batteries. With a small form factor, the Multi Mount is the perfect choice for locations where confined space necessitates creative installation options. Shown with Alpha FXM1100, and AlphaCell™ 195GXL-FT Batteries Canada: Burnaby, British Columbia Tel: 604 436 5900 Fax: 604 436 1233 United States: Bellingham, Washington Tel: 360 647 2360 Fax: 360 671 4936 Alpha Technologies reserves the right to make changes to the products and information contained in this document without notice. Copyright © 2010 Alpha Technologies. All Rights Reserved. Alpha® is a registered trademark of Alpha Technologies. member of The Alpha Group™ is a trademark of Alpha Technologies. Alpha Technologies Ltd. For more information visit www.alpha.ca member of The Group™ #0470006-00 Rev C (10/2011) MMOE - Telecom Consult your Alpha representative for P/N configurations Installation Access:.............................. Front hinged door provides full front access Maintenance Door installed louvers: ...... Equipped with splash baffle or washable filters Enclosure Options Mounting: .......................... Pole, host, wall, or pedestal (please specify if pole used is concrete at time of order) System Specifications (as shown) • Battery shelf with 4x AlphaCell™ 195GXL-FT batteries • FXM1100 UPS • Pedestal mount kit >System Options • Alpha universal automatic transfer switch • Alpha universal generator transfer switch • AlphaGuard battery balancer • Battery heater mats • Transient voltage surge suppression device Agency Compliance CSA/UL: ............................C22.2 No.60950 Telcordia:...........................GR-13-CORE NEMA rating: .....................3R Mechanical Dimensions: mm: .................................687H x 559W x 457D inches: ............................27H x 22W x 18D Weight: ..............................27.2kg (60lbs) Construction: .....................High strength corrosion resistant aluminum Finish: ................................Powder coated white color Equipment space: ............. 5RU with one battery shelf Cable entrance: Bottom of enclosure: ......1 x 3" diameter knock-out (2 ½" trade size) 4 x 1.125" diameter knock-out (¾" trade size) Hardware Hinge type: ........................Stainless steel piano hinge Door prop: .........................Aluminum rod, 2 locking open positions Door latch: ......................... Bellcore 216 compression lock with pad lock collar HVAC Specifications Cooling: ............................. Thermostat controlled 48Vdc fan, 100 cfm or better, ON at 49 °C (120 °F) Off at 32 °C (89°F) Door installed louvers: ......Equipped with splash baffle Environmental Temperature: Operating: ...................... -40 to 46ºC Storage: .......................... -40 to 85ºC PHYSICAL ACCESS SOLUTIONS hidglobal.com multiCLASS SE® Readers HIGHLY ADAPTABLE AND SECURE HIGH FREQUENCY ACCESS CONTROL SOLUTION Powerfully Secure – Provides layered security beyond the card media for added protection to identity data using SIOs. Adaptable – Interoperable with a growing range of technologies (iCLASS® Seos™ and iCLASS SE® credential platforms, standard iCLASS®, MIFARE®, and MIFARE® DESFire® EV1 with custom data models) and form factors including mobile devices utilizing Seos™. Interoperable – Open Supervised Device Protocol (OSDP) for secure, bidirectional communication. Streamlined Migration – Support for 125 kHz HID Prox®, Indala®, AWID and EM4102 for seamless migration; field programmable for secure upgrades and extended lifecycle. POWERFULLY SECURE: Multi-Layered Security – Ensures data authenticity and privacy through the multi- layered security of HID’s SIO. EAL5+ Certified Secure Element Hardware – Provides tamper-proof protection of keys/cryptographic operations. SIO Data Binding – Inhibits data cloning by binding an object to a specific credential. Secured communications using OSDP with Secure Channel Protocol. HIGHLY ADAPTABLE: Mobile device support using iCLASS Seos - Enables HID access control. SIO Portability – Provides technology independence and portability to other smart card technologies. Upgradeable Hardware Connection – Allows all Wiegand-based communication readers to expand communication capabilities to OSDP and other bidirectional protocols. Field Programmable Readers – Provides secure upgrades for migration and extended lifecycle. Customization and management from a central location – Enables organization to make changes and manage all attached OSDP readers over RS485 wiring. Support for 125kHz HID Prox, Indala, AWID and EM4102. Flexible to support future technologies. SUSTAINABILITY AND MANAGEMENT: Intelligent Power Management (IPM) – Reduces reader power consumption by as much as 75% compared to standard operating mode. Recycled Content – Contributes toward building LEED credits. INTEROPERABLE: SIO Media Mapping – Simplifies deployment of third-party objects to multiple types of credentials. Industry standard communications using OSDP. Custom programming support to read custom data models on MIFARE and MIFARE DESFire EV1 credentials. HID Global’s iCLASS SE® platform goes beyond the traditional smart card model to offer a secure, standards-based and flexible platform that has become the new benchmark for highly adaptable, interoperable and secure access control solutions. multiCLASS SE® readers simplify migration from legacy technologies with support 125 kHz for HID Prox, Indala, AWID and EM4102, and provide customers the assurance that their existing investments can be leveraged to enhance their system as business requirements change. The technology- independent readers also support iCLASS® Seos™ and iCLASS SE credential platforms, as well as standard iCLASS, MIFARE and MIFARE DESFire EV1 with custom data models and other leading technologies. Additionally, multiCLASS SE readers support mobile devices utilizing Seos, enabling a new class of portable identity credentials that can be securely provisioned and safely embedded into both fixed and mobile devices. As part of HID Global’s iCLASS SE platform that is based on the Secure Identity Object™ (SIO®) data model and Trusted Identity Platform® (TIP™), the powerfully secure multiCLASS SE readers offer advanced features such as layered security beyond the card media and tamper-proof protection of keys/cryptographic operations using EAL5+ secure element hardware. multiCLASS SE readers include Open Supervised Device Protocol (OSDP), a new Security Industry Association (SIA) standard that together with Secure Channel Protocol (SCP) provides secure communications and central management. SPECIFICATIONS Typical read range achieved in air. Different types of metal will cause some degradation (typically up to 20%). Use spacers to space product off metal and improve read range if required.NSC = Normal Standby Current; See Installation Guide for Details.Measured in accordance with UL294 standards; See Installation Guide for Details.Certification for 9xxP part numbers only. Not available on 9xxL part numbers.Values shown are for 9xxP base part numbers. See Installation Guide for Current Draw values for 9xxL base part numbers. RP10 RP15 RP30 RP40 RPK40 Base Part Number 900P 900L 910P 910L 930P 930L 920P 920L 921P 921L Typical Read Range* (inches) 13.56 MHz Single Technology ID-1 Credentials (Cards) – SIO Model Data iCLASS SE®: 2.5" (6.4 cm) SE for DESFire® EV1: 1" (2.5 cm) SE for MIFARE® Classic: 2.3" (5.8 cm) iCLASS SE: 2.5" (6.4 cm) SE for DESFire® EV1: 1" (2.5 cm) SE for MIFARE Classic: 2.3" (5.8 cm) iCLASS SE: 3.3" (8.4 cm) SE for DESFire® EV1: 2" (5.1 cm) SE for MIFARE Classic: 2.3" (5.8 cm) iCLASS SE: 4.5" (11.4 cm) SE for DESFire® EV1: 2" (5.1 cm) SE for MIFARE Classic: 4" (10.1 cm) iCLASS SE: 4.5" (11.4 cm) SE for DESFire® EV1: 2" (5.1 cm) SE for MIFARE Classic: 4" (10.1 cm) 13.56 MHz Single Technology Tags/Fobs – SIO Data Model iCLASS SE: 1" (2.5 cm) SE for MIFARE Classic: 0.5" (1.3 cm) iCLASS SE: 1" (2.5 cm) SE for MIFARE Classic: 0.5" (1.3 cm) iCLASS SE: 1.5" (3.8 cm) SE for MIFARE Classic: 1" (2.5 cm) iCLASS SE: 2.3" (5.8 cm) SE for MIFARE Classic: 1.5" (3.8 cm) iCLASS SE: 2.3" (5.8 cm) SE for MIFARE Classic: 1.5" (3.8 cm) 125 kHz Single Technology ID-1 Credentials (Cards) – Respective Prox Data Model HID Prox / AWID: 2" (5.1 cm) Indala Prox: 1" (2.5 cm) EM4102: 3.5" (8.9 cm) HID Prox / AWID: 2" (5.1 cm) Indala Prox: 1" (2.5 cm) EM4102: 3.5" (8.9 cm) HID Prox / AWID: 2.3" (5.8 cm) Indala Prox: 1" (2.5 cm) EM4102: 2" (5.1 cm) HID Prox / AWID: 2.5" (6.4 cm) Indala Prox: 1" (2.5 cm) EM4102: 4" (10.2 cm) HID Prox / AWID: 2.5" (6.4 cm) Indala Prox: 1" (2.5 cm) EM4102: 3" (7.6 cm) 125 KHz Single Technology Tags/Fobs – Respective Prox Data Model † HID Prox / AWID: 1" (2.5 cm) Indala Prox: 0.5" (1.3 cm) EM4102: 1.3" (3.3 cm) HID Prox / AWID: 1" (2.5 cm) Indala Prox: 0.5" (1.3 cm) EM4102: 1.3" (3.3 cm) HID Prox / AWID: 1.3" (3.3 cm) Indala Prox: 0.5" (1.3 cm) EM4102: 1.3" (3.3 cm) HID Prox / AWID: 1.5" (3.3 cm) Indala Prox: 0.5" (1.3 cm) EM4102: 2.3" (5.8 cm) HID Prox / AWID: 1.5" (3.3 cm) Indala Prox: 0.5" (1.3 cm) EM4102: 2.3" (5.8 cm) Mounting Mini-Mullion Size; physically HID's smallest iCLASS readers and are ideally suited for mullion-mounted door installations, U.S. single-gang J-box (with mud ring) or any flat surface Mullion Size; physically HID's second smallest iCLASS readers and are ideally suited for mullion-mounted door installations, U.S. single-gang J-box (with mud ring) or any flat surface EU / APAC Square Size; 83.8 mm (3.3”) square reader is designed to mount to and cover standard European and Asian back boxes Wall Switch Size; designed to mount and cover single gang switch boxes primarily used in the Americas and includes a slotted mounting plate for European and Asian back box spacing Color Black or Gray Keypad No Yes (4x3) Dimensions 1.9" x 4.1" x 0.9" 4.8 cm x 10.3 cm x 2.3 cm 1.9" x 6.0" x 0.9" 4.8 cm x 15.3 cm x 2.3 cm 3.3" x 3.3" x 0.9" 8.4 cm x 8.4 cm x 2.3 cm 3.3" x 4.8" x 1.0" 8.4 cm x 12.2 cm x 2.4 cm 3.3" x 4.8" x 1.1" 8.5 cm x 12.2 cm x 2.8 cm Product Weight (Pigtail)4.0oz (114g)5.2oz (149g)5.3oz (151g)7.8oz (222g)9.1oz (258g) Product Weight (Terminal Strip)3.0oz (85g)4.3oz (124g)4.1oz (118g)7.6oz (216g)8.0oz (228g) Operating Voltage Range 5-16 VDC, Linear supply recommended Current Draw - Standard Power Mode (mA)†75 75 85 85 95 Current Draw - Intelligent Power Management (IPM) Mode*** (mA) 40 40 50 50 70 Peak Current Draw - Standard Power or IPM Mode*** (mA) 200 200 200 200 220 NSC** Power Consumption - Standard Power Mode (W @ 16VDC)†1.2 1.2 1.4 1.4 1.5 NSC** Power Consumption - w/ IPM (W @ 16VDC)0.6 0.6 0.8 0.8 1.1 Operating Temperature -31º to 150º F (-35º to 65º C) Storage Temperature -67º to 185º F (-55º to 85º C) Operating Humidity 5% to 95% relative humidity non-condensing Environmental Rating Indoor/Outdoor IP55; IP65 if installed with optional gasket (IP65GSKT) Transmit Frequency 13.56 MHz & 125 kHz 13.56 MHz Card Compatibility Secure Identity Object™ (SIO®) on iCLASS Seos, iCLASS SE/SR, MIFARE DESFire EV1 and MIFARE Classic (On by Default) - standard iCLASS Access Control Application (order with Standard interpreter) -ISO14443A (MIFARE) CSN, ISO14443B CSN, ISO15693 CSN - Mifare and Mifare DESFire EV1 custom data models - FIPS-201 Credentials including PIV, PIV-I, CIV, CAC, TWIC, FRAC; Contactless Interface 125 kHz Card Compatibility HID Prox, AWID, Indala, EM4102 Communications Optional OSDP with SCP over RS485 Wiegand/Clock-and-Data Interface 500ft (150m) (22AWG) - Use Shielded cable for best results Panel Connection Pigtail or Terminal Strip Certifications UL294/cUL (US), FCC Certification (US), IC (Canada), CE (EU), C-tick (Australia, New Zealand), SRRC (China), MIC (Korea)****, NCC (Taiwan)****, iDA (Singapore)****, RoHS , FIPS-201 Transparent FASC-N Reader Cryto Processor Hardware Common Criteria Rating EAL5+ Patents US7180403, US7439862, US7124943, US5952935, US6058481, US6337619 Housing Material UL94 Polycarbonate Manufactured with % of recycled content (Pigtail)10.5%11.0%11.0%10.5%10.9% Manufactured with % of recycled content (Terminal Strip)10.5%11.0%10.0%11.0%12.3% UL Ref Number RP10E RP15E RP30E RP40E RPK40E Warranty Limited Lifetime © 2012-2014 HID Global Corporation. All rights reserved. HID, the HID logo, multiCLASS SE, iCLASS SE, iCLASS, Seos, Indala, HID Prox, Secure Identity Object, SIO, Tursted Identity Platform, TIP and iCLASS Elite are trademarks or registered trademarks of HID Global in the U.S. and/or other countries. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners. 2014-04-15-hid-multiclass-se-readers-ds-en PLT-00303 An ASSA ABLOY Group brand North America: +1 949 732 2000 Toll Free: 1 800 237 7769 Europe, Middle East, Africa: +44 1440 714 850 Asia Pacific: +852 3160 9800 Latin America: +52 55 5081 1650 hidglobal.com * ** ******* † Direct-View LED Traffic ControllerTCL1418DAA-170 PRODUCT NUMBER5071 CABINET DIMENSIONS14" H x 18" W x 5.5" D ILLUMINATION SOURCESuper bright, wide viewing angle LEDsAvailable in green, red, blue, amber, and white LEDsMessages "blankout" when turned off, eliminating confusionLong life, solid state lighting ELECTRICALIntegrated solid state power supplyStandard Voltage: 120 VAC, Optional Voltages: 9-36 V, 240 VAC, 277 VACMaximum amps per lighted message (at 120 V) shown in the table belowUL/CUL approved for wet locations CONSTRUCTIONFaces: Double Faced SignExtrusion (TCL): Mitered 5.5" deep corrosion resistant housing.Face Material: Impact Resistant, smoked tinted Polycarbonate 1/8" thick. FINISHStandard Cabinet Color: Duranodic BronzeCustom colors available upon request MESSAGE COLOR HEIGHT AMPS CAR COMING Amber Wide Angle Oval 3.25"0.04CAR COMING Amber Wide Angle Oval 3.25"0.04 Product View NOTE: Sign image may not exactly represent the finished product. For illustration purposes only. REV 0 | 06072007 | LY 14" 18"5.5" Signal-Tech 4985 Pittsburgh Ave. Erie, PA 16509 Phone: (877) 547-9900 Fax: (814) 835-2300 Email: sales@signal-tech.com Website: www.signal-tech.com Copyright (C) 2015 Signal-Tech Version 1 (2009-08-12 09:53:40) Proudly Made in the USA Direct-View LED Traffic Controller TCL718R-135DS PRODUCT NUMBER 5911 CABINET DIMENSIONS 7" H x 18" W x 2.5" D ILLUMINATION SOURCE Super bright, wide viewing angle LEDs Available in green, red, blue, amber, and white LEDs Messages "blankout" when turned off, eliminating confusion Long life, up to 100,000+ hours ELECTRICAL Integrated solid state power supply Standard Voltage: 120 VAC, Optional Voltages: 9-36 V, 240 VAC, 277 VAC Maximum amps per lighted message (at 120 V) shown in the table below UL/CUL approved for wet locations CONSTRUCTION Faces: Single Faced Sign Extrusions (TCL): Slim line, corrosion resistant all weather frame, 2.5" thick. Face Material: Impact Resisatant, Dark Blankout Acrylic 1/8" thick. FINISH Standard Cabinet Color: Duranodic Bronze Custom colors available upon request MESSAGE COLOR HEIGHT AMPS FULL Red Wide Angle Oval 4.0"0.06 Product View NOTE: Sign image may not exactly represent the finished product. For illustration purposes only. REV 0 | 11212006 | SD 7" 18"2.5" Signal-Tech 4985 Pittsburgh Ave. Erie, PA 16509 Phone: (877) 547-9900 Fax: (814) 835-2300 Email: sales@signal-tech.com Website: www.signal-tech.com Copyright (C) 2015 Signal-Tech Version 2 (2013-02-18 10:07:34) Proudly Made in the USA Direct-View LED Traffic ControllerTCL1026GR-100 PRODUCT NUMBER4942 CABINET DIMENSIONS10" H x 26" W x 2.5" D ILLUMINATION SOURCESuper bright, wide viewing angle LEDsAvailable in green, red, blue, amber, and white LEDsMessages "blankout" when turned off, eliminating confusionLong life, up to 100,000+ hours ELECTRICALIntegrated solid state power supplyStandard Voltage: 120 VAC, Optional Voltages: 9-36 V, 240 VAC, 277 VACMaximum amps per lighted message (at 120 V) shown in the table belowUL/CUL approved for wet locations CONSTRUCTIONFaces: Single Faced SignExtrusions (TCL): Slim line continuous, corrosion resistant, aluminumhousing 2.5" deepFace Material: Impact Resisatant, smoke tinted Polycarbonate 1/8" thick. FINISHStandard Cabinet Color: Duranodic BronzeCustom colors available upon request MESSAGE COLOR HEIGHT AMPS OPEN Green Wide Angle Oval 6.0"0.05 CLOSED Red Wide Angle Oval 6.0"0.05 Product View NOTE: Sign image may not exactly represent the finished product. For illustration purposes only. REV 0 | 11182006 | SD 10" 26"2.5" Signal-Tech 4985 Pittsburgh Ave. Erie, PA 16509 Phone: (877) 547-9900 Fax: (814) 835-2300 Email: sales@signal-tech.com Website: www.signal-tech.com Copyright (C) 2015 Signal-Tech Version 1 (2009-08-12 09:53:37) Proudly Made in the USA A system for all purposes and applications! No barriers for you and your needs – but a distinct boundary for your parking facility! Quick Movements, Longer Arms • Arm lengths up to 4.5 meters (14.76 ft) with optional magnetic lock to prevent misuse. • Configurable opening times: up to 15% quicker than other systems. • Straight and folding arms available. High-Quality, Energy-Optimized Components • High-quality design that is unique in its field. • Special focus on the use of energy-saving components. • Operation in a wide range of temperatures possible without any extra heating or ventilation. Entirely New Features • Display of various dynamic symbols via the (optional) integrated LED display. • Surveillance using a built-in video camera that is protected against vandalism. • Unique: Illuminated folding arm using RGB LEDs for safety and visibility. Intelligent System Without A Column • The inexpensive solution for your parking facility: You only need the barrier gate, no column. • Integrated RFID readers solve the task of parking facility monitoring. • Small amount of components for easy maintenance. www.skidatausa.comPicture may vary from actual productBarrier.Gate 369 (14.53")965 (37.99")281 (11.06") max. 4500 (177.17") 1005 (39.57")251 (9.88")1149 (45.24")2150 (84.65") / ADA 2340 (92.13")382 (15.04") 4 x Ø12 x 90°(4 xØ 0.47" x 90°) Ø 185 (7.28 )" 280,7 (11.02")251 (9.88")2058 (81") / ADA 2248 (88.5")max. 2900 (114.17") ©2014 SKIDATA AG. All rights reserved. The content provided herein is subject to change and possible editorial errors. Country-specific versions may vary. SKIDATA® is a registered trademark of SKIDATA AG in the USA, the European Union and other countries. Terms and conditions of the authorized SKIDATA distributor apply. The operator is fully responsible for compliance with any legal provisions applicable to the operation of the products. Options Barrier Arms • Standard: Color: Traffic Yellow RAL 1023/translucent; non- illuminated for lengths up to 4.5 m (14.76 ft) • Multi-color version: Color: white/translucent, with internal RGB LEDs for optional illumination of barrier arm in red, yellow and green to indicate closed, opening, and open states, respectively; lengths up to 4.5 m (14.76 ft) • Jointed barrier arm: Overhead clearance: 2,07 m (6,8 ft) or 2,25 m (7.38 ft); Lengths 2,5 m (8.2 ft) or 2,9 m (9.5 ft) Functional Modules • Up to 2 double loop detectors for vehicle detection and passage direction • Bi-directional red warning light to indicate moving barrier arm • Beeper for audible indication of barrier motion • Crash guard, made from stainless steel • Interface for illumination options and optional loop detectors • Interface for up to 16 additional I/Os • Webkey system lock available • Lock available for inclusion in locking systems • White accent stripe • Backlight for accent stripe Features • Top Housing made from high-impact resistant plastic; lower housing manufactured from anodized aluminum • Direct drive gear motor with variable frequency drive • Self-locking drive (stops motion in case of power failure) • Barrier breakage detector • Variable opening times, configurable in accordance with barrier arm length • Barrier arms made from GRP fiberglass • Barrier arm lengths up to 4.5 m (14.76 ft) • Barrier arms are easy to mount • Versions for left-hand and right-hand traffic Standard Version • Parking barrier with mounting plate, main body manufactured from aluminum, drive motor and collar for barrier arm installation • Electronic control assembly with data connection to Column.Gate parking column • Yellow accent stripe • Key for housing access Technical Specifications Dimensions 382 mm × 1149 mm × 369 mm / 15.04" × 45.24" × 14.53" (w × h × d) Weight 48 kg (105.82 lbs) (without barrier arm) Operating voltage 230 V AC / 50 Hz ; 120 V AC / 60Hz Temperature range Standard: −20 °C to +55 °C (−4 °F to +131 °F) Cold Kit: −40 °C to +55 °C (−40 °F to +131 °F) Hot Kit: −20 °C to +60°C (−4 °F to +140 °F) Lower Housing - Color Light Gray RAL 7035 (Anodized Aluminum) Top Housing - Color Dusty Gray RAL 7037 (Plastic) Base Section - Color Traffic Gray RAL 7043 (Die-Cast Aluminum) Accent Stripes - Color Traffic Yellow RAL 1023 Degree of protection IP34D System Requirements SKIDATA Online Stack 3.0 resp Parking.Logic V 05.00.04 SKIDATA, Inc. • One Harvard Way, Suite 5, Hillsborough • NJ 08844 [t] (908) 243-0000 • [f] (908) 243-0660 • [e] info.usa@skidata.com [w] www.skidatausa.com • Version 1.3 • 11.03.2014all dimensions in mm Picture may vary from actual productThe universal multi-talent among parking columns offers comprehensive possibilities for the ticketing sector with the most modern and diverse ticket technology. Expand your business models; become part of urban solutions. Power.Gate will support you at its best! Marketing Terminal with Ticketing • Comprehensive Advertising Opportunities Get your equipment financed. • Professional Image A back-glowing, bright and high-resolution display effectively draws attention to logos, images and promo videos. Save Money and Protect the Environment • Minimize Your Power Usage Situational energy saving modes and no heating above –20 °C (–4 °F) stand for a high energy effeiciency. • Recyclable Materials Ressource-efficient due to a high degree of reusability. Optimize Your Investment • Suitable for Every Budget A customized solution for every application. • Protect Your Investment Future-proof due to flexible options for expansions and installations. • Save Money on Your Expenditures Smooth investment expansion and renewals thanks to the random miscibility of SKIDATA parking columns. Efficiency Increase with Quality • Optimized Service Planning Great capacities and intelligent systems reduce your service efforts. • Elaborated Technology Touch-free RFID and barcode technology guarantee the highest level of reliability and low follow-up costs. Your Business Card • High-Quality Design High-class materials and glowing features blend elegantly into all types of architecture. • Make a Lasting Impression Expert-optimized operational guidance for look and sound provide positive user experiences. Power.Gate 456 3471345340 354 122 363844556125°143°354 157790 °456677481000 ©2014 SKIDATA AG. All rights reserved. The content provided herein is subject to change and possible editorial errors. Country-specific versions may vary. SKIDATA® is a registered trademark of SKIDATA AG in the USA, the European Union and other countries. Terms and conditions of the authorized SKIDATA distributor apply. The operator is fully responsible for compliance with any legal provisions applicable to the operation of the products. • RFID module for reading and encoding 13 MHz Keycards • Double ticket intake (up to 2 × 7000 tickets) with automatic data carrier management • Large ticket collecting box (holds approx. 3000 tickets) • Ticket separation ensures smooth, highly reliable ticket processing Communication • Analog intercom • Integrated digital intercom (Ethernet) Display • Bright high-resolution graphics display ensures good readability under any light conditions; supports clear, vivid display of commercials and videos (with automatic brightness adjustment); 800 × 480 pixels • Outdoor capable touch screen for additional Parking Column control functions (can be operated while wearing protective gloves) • Sophisticated display modes support various applications and design options • Illuminated control elements • Visual and acoustic feedback provides additional user support Accessories • Locking system with mechanical or electronic locks, supports configurable access permissions • Various contact and interface extensions to suit a wide range of requirements • Heater for extremely low ambient temperatures Features Design/Construction • Unique design based on aluminum and high-grade synthetics, complemented by optional, stylish light elements • Modular, easy to maintain construction • Flexible extension options ensure maximum investment protection • Weather-proof, thanks to use of durable high- grade materials, such as aluminum • Ethernet interface for efficient system integration • Large installation space for add-on modules (e.g., PIN pad, credit card reader, etc.) Operation • Intuitive user interaction helps to ensure very high processing rates Green Efficiency • Optimised for low power consumption; no heating required down to –20 °C (–4 °F) • Materials provide high degree of re-usability Options Design/Construction • LED light bar serves as a stylish, illuminated eye-catcher • Available in custom colors Ticket Processing • Coder Unlimited ensures flexible ticket processing • Coder Basic enables cross-wise bar code ticket processing and punch-hole validation Technical Specifications Dimensions 354 mm × 1345 mm × 456 mm (B × H × T) Weight 30 kg (without adapter base) Operating voltage 100-240 V ±10 % / 50-60 Hz Coding units Coder Unlimited or Coder Basic Operating temperature –20 °C (–4 °F) to + 50 °C (122 °F) under sun exposure Operating temperature with additional heater –30 °C (–22 °F) to +50 °C (122 °F) under sun exposure (mandatory with Coder) Operating temperature with additional heater big –40 °C (–40 °F) to +50 °C (122 °F) under sun exposure Max. ambient humidity 90 % (non-condensing) Support stand color Brushed, anodized aluminum Cover color RAL 7037 Dusty Grey (varnished plastic) Pedestal base color RAL 7043 Traffic Grey (powder-coated aluminum die cast) Panel color RAL 7021 Black Grey (varnished plastic) Declarations / Certifications CE, FCC, IC, CNRTLUS Degree of protection based on IEC 60529 IP43 SKIDATA AG • Untersbergstraße 40 • A-5083 Grödig/Salzburg [t] +43 6246 888-0 • [f] +43 6246 888-7 • [e] info@skidata.com [w] www.skidata.com • Version 1.1 • 19.02.2014all dimensions in mm Picture may vary from actual productMake paying on foot even easier for your patrons. The standard model of the SKIDATA range of pay-on-foot machines combines a modern design with versatile functionality and proven technology. Take advantage of ultimate reliability and availability. Utilizing potential • Modern ticketing Take advantage of Print@Home, RFID, magstripe and barcode technologies. • Planned growth Easy-to-install extension options support new business models and numerous co-operation options. Convenience for you and your patrons • Easy, intuitive user interaction Excellent ergonomic usability – even for wheelchair users – helps to promote throughput. • Easy to maintain Easy.Cash is low in maintenance and related costs. Your image builder • Look & Feel Modern design highlights your business competence. • Corporate Identity On request, Easy.Cash is also available in your corporate colors. More security • Intelligent key management Operator.Service ‘Webkey’ brings full transparency to your key management. • Refined technology Internationally proven technologies – such as the flexible, self-refilling cash processing unit - ensures ultimate system reliability and availability. Easy.Cash – Your Benefits • Modern look & feel Easy to operate, with a stylish design for maximum business exposure. • Proven functionality Reliable technology for profit-yielding business models. • Protected investment Maximizing benefits at minimum risk. Easy.Cash 518 (20.394") 455 (17.913") 423 (16.654")1045 (41.142")158 (6.220") 700 (27.559")198(7.795")674 (26.535") 110 ° >50 (1.969") 346 (13.622") 346 (13.622") 346 (13.622") 692 (27.244") 692 (27.244")(21.811'')554 692 (27.244")(28.504'')724(15'')381© 2012 SKIDATA AG. All rights reserved. The content provided herein is subject to change and possible editorial errors. Country-specific versions may vary. SKIDATA® is a registered trademark of SKIDATA AG in the USA, the European Union and other countries. Terms and conditions of the authorized SKIDATA distributor apply. The operator is fully responsible for compliance with any legal provisions applicable to the operation of the products. Options Design/Structure • Illumination attachment (integrated “Parking” sign, coin and bill symbols, space for custom logo) • Pedestal (optionally with or without front door panel) • Pedestal “elevated” (optionally with or without front door panel) • Wall-mount console • Locking system with mechanical or electronic locks (supports configurable permissions) Cash management system • Banknote validator SC83 for up to 48 bill denominations in 4 directions, complete with bill stacker box for up to 600 bills • Bill to Bill banknote recycler: handles up to 23 bill denominations in 4 directions; stacker box for up to 1000 banknotes and 3 self-refilling change-giving drums for approx. 110 bills • Extra coin container (2x approx. 1000 coins; non-self-refilling), incl. lockable front panel Coder/ticket technology • Coder Unlimited (supported data carrier formats depend on modules selected) • Coder Basic (for cross-wise barcode and validation via hole punch) • RFID Module (for reading and writing/coding of keycards) • RFID Module 13 MHz (for keycards and contract parking) • Print@Home Scanner Features Design/Structure • Compact, modern design • Basic unit powder coated steel enclosure, and controls and design elements made from polycarbonate • VdS certified enclosure construction • Built-in alarm system, intercom station (analog), call button, three soft keys • Uninterruptible power supply (ensures proper transaction management in case of a power failure) • Heater, cooling fan, and power supply • Expansion bays for add-on components, such as pin pad, credit card terminal, and fiscal printer • Issuing of up to 3000 receipts • Control unit, complete with hard disk Operation • 14.5 cm (5.7") TFT color display, break-proof monitor screen • Ergonomically arranged user interaction controls • User guidance with graphic color display and illuminated pictograms • Users can switch on-screen language at any time • Extremely easy to operate by staff Cash handling system • Electronic coin validator, accepts up to 16 different coins (including 2 programmable tokens) • 4 compact coin containers (each approx. 250 coins) • Self-locking coin box, made from high-grade stainless steel • Compact coin containers come with lockable covers Technical Specifications Dimensions 700 mm x 1045 mm x 455 mm / 27.56" x 41.14" x 17.91" (w x h x d) – without pedestal Height with pedestal “elevated” 1769 mm / 69.65" Power supply 230 V AC / 50-60 Hz; 120 V AC / 60 Hz Power consumption max. 600 W (with heater on) Temperature range during operation −25 °C to +50 °C (−13 °F to + 122 °F) ambient temperature; unit not directly exposed to sunlight Color of enclosure and illumination attachment RAL 9007 (grey aluminum) Color of plastic front-panel elements RAL 7043 (traffic gray B) Color of front panel RAL 9007 (gray aluminum), RAL 7021 (black-gray) Color of pedestal RAL 7021 (black-gray) Ticket slot Pantone 114 U (yellow) Supported data carrier formats SKIDATA barcoded, magstripe, keycard ISO/ISO RFID TK-/TKC-Unlimited (barcode and magnetic strip tickets) keycard basic/unlimited/ca13/advanced/venue, keytix light, keywrist light, VP- Card with barcode Declarations / Certifications CE, CULUS (only 120 V-option), FCC, VdS, ADA (in combination with pedestal; APM STD BASE item code: 946010700) Degree of protection based on IEC 60529 IP43, when installed in a protected location according to the installation manual SKIDATA AG • Untersbergstraße 40 • A-5083 Grödig/Salzburg [t] +43 6246 888-0 • [f] +43 6246 888-7 • [e] info@skidata.com [w] www.skidata.com • Version 5.8 • 23.04.2014all dimensions in mm www.skidatausa.com Picture may vary from actual productThe cashless option among SKIDATA pay-on-foot machines provides full cashless payment support for your customers – it's easy, quick and secure. Credit.Cash lets you present your business with a modern design while ben- efitting from highly reliable technology and low maintenance costs. Utilizing potential • Modern ticketing Take advantage of Print@Home, RFID, magstripe and barcode technologies. • Planned growth Easy-to-install extension options support new business models and numerous co-operation options. Your business card • Demonstrating presence Credit.Cash's modern design matches both contemporary and traditional architecture while giving your business proper exposure. • Individual style Accentuate your unique corporate presence with your logo and company colors. Eliminating risks • Intelligent key management Operator.Services ‘Webkey’ brings full transparency to your key management. • Refined technology Internationally proven technology guarantees high reliability and availability. • No initial cash required Easily cut costs and risks. Paying cashless • Cashless payment made easy, fast and secure No need to handle cash – and accounting gets easier, too! • Make the cost efficiency work for you! Increase your presence through several cost-efficient pay-on-foot machines Credit.Cash – Your benefits • Cashless payment Patrons can pay conveniently by credit card – no need for complicated cash management. • Smart looks Present your business in a modern design based on your company colors. • Safe investment Maximizing benefits at minimum risk. Credit.Cash 518 (20.394'') 455 (17.913'') 423 (16.654'')(13.386'') (12.323'')(7.283'')(6.220'')1045 (41.142'')340 158 (13.622'') 346(21.811'')554(21.811'')554(13.071'') 332 (1.969'')<50 110° 313 185(13.622'') 346(28.504'')724(28.504'')724(13.071'') 332 (13.622'') 346(15'')381(13.071'') 332 (15'')381© 2012 SKIDATA AG. All rights reserved. The content provided herein is subject to change and possible editorial errors. Country-specific versions may vary. SKIDATA® is a registered trademark of SKIDATA AG in the USA, the European Union and other countries. Terms and conditions of the authorized SKIDATA distributor apply. The operator is fully responsible for compliance with any legal provisions applicable to the operation of the products. Options Design/Structure • Illumination attachment (integrated “Parking” sign, space for custom logo or other symbols) • Pedestal (optionally with or without front door panel) • Pedestal “elevated” (optionally with or without front door panel) • Wall-mount console Coder/ticket technology • Coder Unlimited (supported data carrier formats depend on modules selected) • Coder Basic (for cross-wise barcode and validation via hole punch) • RFID Module (for reading and writing/coding of keycards) • Print@Home Scanner Features Design/Structure • Compact, modern design • Basic unit powder coated steel enclosure and design elements made from polycarbonate • Expansion bays for add-on components, such as pin pad, credit card terminal, and fiscal printer • Analog intercom station, alarm function, call button and 3 soft keys, buffer memory (ensures proper transaction management in case of power failure) • Heater, cooling fan, and power supply • Issuing of up to 3000 receipts • Control unit, complete with hard disk Operation • TFT 14.5 cm (5.7'') color display, break-proof monitor screen • Ergonomically arranged user interaction controls • User guidance with graphic color display and illuminated pictograms • Users can switch on-screen language at any time • Extremely easy to operate by staff Technical Specifications Dimensions 340 mm x 1045 mm x 455 mm / 13.39" x 41.14" x 17.91" (w x h x d) – without pedestal Height with Pedestal “elevated”1769 mm / 69.65" Power supply 230 V AC / 50 Hz; 120 V AC / 60 Hz Power consumption 600 W (with heater on) Temperature range during operation −25 °C to +50 °C (−13 °F to +122 °F) ambient temperature; unit not directly exposed to sunlight Color of enclosure and illumination attachment RAL 9007 (gray aluminum) Color of plastic front-panel elements RAL 7043 (traffic gray B) Color of front panel RAL 9007 (gray aluminum), RAL 7021 (black-gray) Color of pedestal RAL 7021 (black-gray) Ticket slot Pantone 114 U (yellow) Supported data carrier formats SKIDATA barcoded, magstripe, keycard ISO/ISO RFID Declarations / Certifications CE, CULUS (only 120 V-option), FCC, ADA (in combination with pedestal APM STD BASE item code: 946010700) SKIDATA, Inc. • One Harvard Way, Suite 5, Hillsborough • NJ 08844 [t] (908) 243-0000 • [f] (908) 243-0660 • [e] info.usa@skidata.com [w] www.skidatausa.com • Version 4.6 • 10.07.2012all dimensions in mm