MBPD Professional Staffing Study Commission PresentationPOLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
MIAMI BEACH, FLORIDA
2MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
YEARS
23
STATES
45
POLICE STUDIES
400+
IMPLEMENTATION
85%
Our approach is fact-based while also emphasizing stakeholder input to create detailed
and achievable implementation strategies.
Our experience with Miami Beach is extensive, having performed three previous studies
of the Police Department as well as other municipal functions.
MATRIX CONSULTING GROUP
3MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
SCOPE OF WORK AND TASK PLAN
FOUNDATION
Extensive staff interviews
and data collection led to
an understanding of
professional staff roles and
issues.
COMPARATIVE SURVEY
We conducted a study of
other police departments
in Florida to better
understand trends in
professional staff issues
STAFFING ANALYSIS
Detailed analysis of
current work
requirements and staffing
needs in the context of
effective operations
management.
FINAL REPORT
Tying together the
elements of the project in
a final report.
4
HIGH LEVEL CONCLUSIONS
•Career development and promotions are constrained in many functions
because sworn staff are in administrative supervisory and management roles.
•Many functions that are professionally staffed have not added positions as
workloads have grown.
•There are employee classification issues in the MBPD, where many
employees are functioning differently than their assigned classification.
•There are further opportunities to divert low-priority calls to PSAs.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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SUPERVISION AND MANAGEMENT OF SUPPORT FUNCTIONS
•There are advantages in using professional staff to manage/supervise support
functions:
❖Specialized training in areas such as IT, human resources, budget process, and
accounting
❖Professional staff are generally not subject to rotation
❖Allows for promotional opportunities for staff and is more sustainable
•Some functions in the MBPD are staffed solely with professional staff but have
sworn managers and supervisors –Court Liaison and Property and Evidence are
possible.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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STAFF TO WORKLOAD CONSIDERATIONS
•Increasing the number of office associates in the Court Liaison Unit from 1 to 2 will
better meet workload demands (544 hours of overtime are now required).
•Increasing the number of office associate positions in Payroll by 1 to 4 will reduce the
payroll staff-to-employee ratio, making workloads more manageable.
•A part-time evidence technician position assigned to body-worn camera redaction
and public/government records requests should be converted to full-time.
•Seek to expand the RTIC to a 24/7 operation.
•Increasing the number of office associates in Financial Management by one position.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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ADDITIONAL OPPORTUNITY FOR PROFESSIONAL STAFFING
•The police officer assigned to redact body-worn camera footage associated
with public records requests in the Property and Evidence Section.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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ORGANIZATIONAL ISSUES
•There is limited cross-training among staff in complementary roles (e.g.,
financial management).
•The Grant Manager position would be more effective located in the Chief’s
Office, ensuring a high-level grant strategy and coordination.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
9
EMPLOYEE CLASSIFICATION ISSUES
•The lack of expanded professional staff classifications leads to new employees having
the same job classification and duties as tenured employees.
•Tenured employees remain in their current job classification until their manager
retires.
•The titles of staff in Administrative Services (Business Manager, Office Associate V, and
Office Associate IV) do not fully represent or meet position expectations.
•The Office Associate V job classification’s essential duties include supervising and
training subordinate clerical personnel.
•Many employees have working titles that are different from the official classifications.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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SUPPORT AND TRAINING NEEDED FOR PROFESSIONAL STAFF
•There is a lack of continuing education and training for professional staff.
•Standard Operating Procedures need to be developed for functions staffed
by professional employees.
•Employees do not receive comprehensive onboarding/training in their
functional areas.
•There is a lack of focus on employee wellness issues, which are unique to
professional staff.
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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PUBLIC SAFETY SPECIALISTS
•PSS availability to respond to calls is limited, as 9 of 12 PSS spend about half
of their shifts on traffic mitigation. Additional PSS would not have this
workload.
❖Using comparative data and based on current MBPD PSS policies, approximately
4,100 additional calls for service could be diverted (~9% of all CFS)
❖6 additional FTE should be added in this role, working primarily during daytime
hours.
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MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
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CALL DIVERSION POTENTIAL
MIAMI BEACH POLICE DEPARTMENT PROFESSIONAL STAFFING STUDY
QUESTIONS AND DISCUSSION