Services Agreement between the CMB and Rectrac, LLC d/b/a Vermont Systems Docusign Envelope ID:C814EA02-F9A6-4856-9B08-176E893E2E62 �v � � �" �` 5��
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Docus�gn Envebpe!D:DDCE9681-C9C8-4Q45-84U5-5F805916F465
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SERVICES AGREEMENT
tlHs Services A�reement is entered into on November 6 2025("Effective Date")by and between RECTRAC,LLC d/b/a
VERMqNT SYSTEMS, a Delaware limit�d liability cam��ny having its�rinci�al address 7t 12 Market Place,EsSex Junction,
vl 05452("V5," "litensar,""we,""our,"pr"us")and the custorr�er identified in Section i below("Customzr,"
"Licensee," "you"ar"your"j(each a"Party,"and,callettively,tl�e"Parties"). fhis Services Agreement,mcluding ali
attachments,schedules,exhibits or Rddend�referenctd her�in,sMall callectiveiy compnse th�"AgreemEnt"between you
and us.7erms nat defined below shall have the meanin�s as set forth in Section i of the Terms of$ervice.
_ _- ---___ _____ _______ __ . --_ ---- ___ . �
� 1.CUSTQMER INFORMaTlON ;
__ _ . _ ___ ___ _� �__ _ _... _ ---- --._ _ ,
Customer Name(lega!Entity) � _ _ Doing tiusCness As{i�pplicabie) I
� City oi Miami Qeact�, fl _ _ i
J Q�fice Address _ ___.___._ _
� ----- �.---__ _ _----
� t 100 Cnnvention Center Drive Miam►geach,FL 33139
` Business Adtlress i usine��ss is�oeat�ew eer o fier t a�n f e o ice a ress
f__.� _—._-----
�Lus om�t---r s�tnera on or a ma ers un er Genera Contact y�r�GeneraE Contact Em
� rhe Agreement} � Pbone ,
__, ___ __ _.__--- _._._ _ _.- - __ _ . _ ___
Melody Percz ! �US-861-�616 ex2668 f inelodyperez@miamibeachfl.Rqv
�s orr�e s � �g o� ac or � �n��ma er--t�s T"-- ' Billing Contact ---���BiilingCaitact Emaii�--___.�_.
� under the Agreement ; phone
__---
VS Sales Executiva ��e�ive � V5 Sa es�ecutive Emal( �_
� Phone
_ - _ __ ____._
Apnl Leafey � gp2-z76-5330 aprdl�a vermontsysCerns.com
�-v^--��-
i_______ --- ___..___..______._._ ..-- _.__ ___ i __.___.
__ __ � ------
2.TERMQPTIONS
Initial Term:36 months. The Initial Term wil!cornmence an the contract executian date anci wili end 36 consecutive
mqnths IaCer.This does noY apply to the f:OLi increase.
Renewal Term(s):]2 months.Uniess Custorn�rovides wNtten notice of canceilation at least 90 ciays pnor to the end of
the annuai maintenance cycle,the Agreement w111 automaticail��renew for another 12 month term. MIDTERM
CANCELATIONS WIIL NOT 8E ACCEPTEO.
Saftware Maintenance ar�d Support fees are bitled arinually and wiil be based an the effectivedate afthis Agreemer7t.
CUSTQMER also has the option a4�hoasing a biiling cycte that ali�,+is wrth their fiscal year begmninP: iQ 1 "
'Pustomer MUST enter a c�aCe i/usrry�thrs optian.7Pre uivoice muy Ge pr���arr�d iJ rt�e eontraec's ejfr.c rive dn te und mvintennnce cyc%start
date ore mare thQn a rnnnfh poaR
3. SERVICES&FEES
Serv�ce�and Fees are set fartM m Estimate No.EST 04U858.Ati Fees will be due 3a days faliowing invo�ce reeeipt.
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Doc�sign Envekrpe ID:DDGE9S81-C9C8-4Q45-8405-SF8d5916F4B5
�, 11�� {�'MC)N 1 �;Yti I F M�;
3,a TAIt EXEMP7lON.The custamer needs to mark che�propnate box.
____ _.
-.__ __.--___..__.__.__�_.. __----- --
u
Y� ' Yes we are exempt.tf ves, le s rnwde�.�r f" ate nr oth._�Gu,�rrentatitm.
_.�_..____�{__ _._._._._ ._....___._ . _.._ .,_. ._._._._ ______._._______v__.______ ---_� _._____.__---..
� i Na,wc are not exempt.
�, .._.. i. _-- .__�________.__�__�.___.__�______ _____
A. PAYMENT SERVICES
_ _ _ __ __ _ _---_. _ _ ___ .
_ _. __.
3 �Induded Cusiome�is selecs�ng VS tu prowde Paymc�t Se.v�c��s and wdt r:nter lnto a separare 5ub-Merchant
Agreement with us,as the payment facilitator.
--- _..___ __.. _.�v_ ___ �___.�---__. __ ._ _--- ---.- -___ __ . � ___.
X Not Induded Custamer will be hantfiing its aw�payment prncessing and payment services an its ow�or through
another th�rd-party payment�ervices provider We consider these services to be Thnd-PartyServices tor +
� whick�we are not responsible or habfe. ;
:
______ __ ___ i._ �_____� _ __.._ _ _.__ _____ __ _ ___�. __. _ ------ --_._____ � __ __;
5. HQSTING
r7
Custamer Is Customer is chnosing tn host its awn data locaNV,on its own servers. YS is not Ilable for luss of
Fbfting Its Own Custc�mer Qata ar any tiahility resukting from Customer's decision ta hnst Its own data.
Data
�( v5 is Nosting
Custpmer pata v5�s hositng Custamer Data on VS-cont�o�led servers Terms refate to bata Nost�ng wiU apply.
6.TERMS qF SERVICE
C.usiamer has received,understands and a�rees to the VS Terms af Serv�ce,
7. PRfVACY&SECURITY
Custorner has received,understands anci a�rees ta the VS P�IVJC�(_SldtCtttt'flt.
$. ADDIT1QNAl ADDENDA
The foliowing Addenda are incfuded and made part of this Agreement;
• Terms of Service
• Service Level Agreement(Sohw3rei
Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
Qocusign Emelope ID:DDCE96'81-C9C8-4045-8405-5F8Q5916F465
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City InYtlal:_;,,,,�,�
• Fstirnate�ro.E57 UOt)858 Vendor Initiai �i PH
that certam City of Miami E3each Aadendurn- General,
attached hereto and incorporated herem�y refergnce
Custorner has read,understands and agrees to the terms of ihe Agreement as set forth herein an this
21 st day of October �2pZ5("Effective Date"�.
� Customer: � Vermont Systems:
I �
___ _ __.__. _ _ ________--- _____. . ___. _____._ __ _.---_.—.__�
City of Miami Beach,Fl } i RecTrac,LLC d/bJa Vermont Systems
�-� � s+ynsany:
�.GC., � ��� :�.. r��-
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.__.__.._. .__�__._.e.___ ..__.._ .._._ . ��F'1&'��QQ�{i..,,_
_ ....._.'_'-_-�..-_.._._._..._.____.____.._.___._._
gy;Eric r Ga�penter (print Name) By.PatrickHayden its:President Date: 10/9/2025
Its:City Manaqe� �Title)(��fe:
APPROVED AS TO
FORM & LANGUAGE
� FQR EXECUTIC►N
��4���1�-�� ; � t�
City Attorney Date
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Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Dor.uslgn Envebpe I0:pQCE9Fi81-C9G9-44a5-H4Q5-5F6d5916F485
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1� DEFINITIQNS.Capitaliaed terms used but not atherwise defined in these Terms of Serv�ce wil!have the meanin�
ascribed ta such ter�ys in the Services Agreement pr othc:r applicable Addenda
"Addend��m"Ur"Addenda"mr�.�n;a document added trj the�Agreernent containing new ar suppleme�ita�te�ms.
"Agreement"means the Services Agreemr;nt and any attachrnents,schedules or exhi6its refere�tced therein,
whieh cc�uld inciude the Qrder Scl�edule,Priv�cy Policy, (erms of Service,Service Level Agrrement,Statement a�
Work,Sub-Merchant Agreement,or any later-si�n�d Addenc�a.
"B(Uing Period"means the peripd of t�me covered by a smgte recurring tlues fee fof Services. Recurring fees wil!
4e based on contract executian date.Unless otherwise noted,a Billing Pe�iod wiA be billed in advance and will
cove�a period r�f ane(1)year.
"Cardholder Data"�s a subset uf Customer Data and generally includes a Patron's name,billRn�address,uedit
card nun�ber,expiration dafe and CVV code,
"Gonfidential Informatian"means any and all infc�nnation rlisclosed by either party to thrr nthe�which is
n�arked"canfidentfal"or"proprietary"or which the recipient knows or has reason to know�s regarded by tht:
cJisclasing party as such,inctuding intonnat�an disclosed arally "Confidential Informafion"daes not i��clude any
information Yhat tMe recetving party can demanstrate by its written records:(a)was known to it prior ta its
disclosure hereunder by the disclosing party;{b`is or ber,omes known through na wrongful act of the receiving
party; (c}has been rightfully rece�ved from a third party authonz�d ta make such a disclosure;(d)is
indepei�dently devr.loped by the recetvin�party;(e)has been approved for release with the disclos�ng party's
prior written au[horization;or Cf)has been disclosed by court order qr as atherwise requlred by law,provtded
that tt,e pany required to disclose the information pravides prornpt advance notice to enable the other party to
seek� protective arder ar otherwise prevent such disclvs��re.
"Customer"is a V�custamer. The Customer is the individual,business entity,non-profit,military branch,pr
mumc��ality contfac_ting with us tc�ra�ceive Services as more sUe�ificaUy ldentified�n the Servic.es Agreement.
Ciastomer may also be�eferred ta�n thE Agreement as"you,""you�'or"I.icensee."
"Customer Data"is Che contPnt, infonn��Unn ar data which yc�u,your�n�i Users and/or your Patrons enter intG
the Softwar���tsoclated with our Services fustomer fiata may include Patr��n Gata,aman�;other type;a1 data
"Effective Qate"shatl have the meanin�as sei forth m the Services Agreenient
"End llsers'"art�yu��r a+�thorizecl users ot the S�hware assuciatrd with aur Service-s I l�osti>licenses assouateci
with a Custamer's concurrcrnt Fnd Users wiU be listed in[he Order Schedule.
"Fees" me�n any and alf fees assuclated witta the use r�f our Serv�ces, includmg�buk��ot Ibiuted to)5ottware
Fees,Nostin�;Fees,5upport Fees,any fees assotiated with vur Payment 5ervices,and/or any fees assa<:iated
with PrnFessi�n71 Servites,as well as any ather fees or char�;e�permrtted hy the Agreemr�nt. Fees may be
recurnn�;,n�an iecurring,or one-time,as more sperrtk:ally descrlbed in the t?rder Schedule.Une-tnne ites
R
ti;THet 1 r;�c,lt�..Ali nghts rese�wcd
t.aa1 it�is�<�t+M.+tth 2025
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
Docusign Envelope I(? DDCE9681-C9C8-4445-84U5-5F80591SF485
,„��� VEC�NIC��1T S�fST�M�;
(hardweuc,traming on s�te,etc j will he billy d an an as-used basis
"Fut1y Executed"means when all parties have signed the a�reements.
"tiardware"iYieans thE cc�mputer eywpn�c�i�t,pamt af sale tErrrnnals,or otMer techn�cal hardware distrihuted
hy us or by a reseller an our h�halt.Hardware rri�y contaln firrnwnre ar software.
"Hosting Fees"mean the fees associated wrth the hostin�of Custamer Data can aur VS-controlled servers and
SySYf t715.
"Initial Term"�s the irntial terrn for Services,as described in the Services Agreement.
"Intellectual Prr�perty Rights"means al!patenfs,r;ghis to inver�tions,utdity models,copyri�ht and related
rights,tradernarks,service��arks,crade,busrness and domain names,n�hts rn trade dress or get-up,rights in
�oadw+ll or ta sue for passin�off,unf�ir com�aetition rtghts,rights in desi�ns,nghts m computer sohware,
d�tabase rights,moral rights,ngh[s in confidential information(includinp,know-ht�w arid trade seuets)and any
ather;ntellectual property rights,�n each case whether registered or unregistered�nd indud'rng aN application+,
(ur and renewals or extensions ai such nghts,arid all sim�lar or equivalent r�ghts or forms af protectEon m any
part of tbe w�rld.
"Negat(ve Acerual"accurs where the total liabihties assr�ciated with y�ur accauni exceed the total available
funds in the account during a grven remit cytle.
"Order Schedule"means the schedule u�the Agreement which iternizes and descnbes the Services we are
w+lfing ta pravrde to you and any specific fees yau are agreeing to pay us for such Services.Quotes and Annual
Maintenance tnvaices are considered the"order schedule."
"patran(s�"mean(5�the��idividuais who purchase yaurproducts and/or servrces and who atherwrse mieract
with the 5oftware associated w�th r��,r 5ervrces.Patrr�ns are your cussorners,clients or members.
"patron Data" means inforniat�on a�iout Patrons entered mto the Software by yau,your C:nd Users c,� your
Patrons.Patron Data rnay include(but is�at limitedtoj perspnally identifiable mformation and/or Cardhoider
Data.
"Payment 5enrites"means the payme�t and billing-related servites that we may provide to you under the
A�reement.Payment Services m�y be descnned in the Order Schetiule or tr�a separate Addendum,and your
reeeipt af Nayment Services requ�rHs that you enter into a separate Sub merchant Agreement with us.
"Professional Services"are any professionat servic.es provided outside of our init�a!unconf�gured mstall of the
Software associated with ow 5erv�ces. Professional services neay�nclude consulting,custom devclopmentwork,
implementation,supplemental car onsite training, remate training,or pro�ects which generally fall autside the
scope of the Agreernent.Unless otherwise aqreed,Prafessional Services will be documented under a separate
StatemNnt af Work and signed by the C�arties.
"Services" mean any and all af those produc.ts and/or services offered by us to you under the Agreement.
Services may include prc�duets or services r�lated to sohware,hostinq,hardware,�rrtiplernentat�on,suppprt,
trainin�and/ar payments A sp�_�:�fic item�xatian of Services c�n be found in the C�rtier 5cheduMe.
"Senricex Agreement"means th�contr�ct b�tweer�y�c�and ers far Servites. The Services AgreQrnent,together
;
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I�st f�v�san March,�0?5
Docusign Envelope ID:C814EA02-F9A6-4B58-9608-176E893E2E62
�ocusign Envetope ID:DDCE9687-C9C8-4045-8405-5F805916F4B5
;i s v�Rn��Nr sYs r�Ms
with any attachments,schedules or exhibits referenced therc+�n,is broadly referred ro as the"Agreement"
between you and us.
"Software"means our proprietary technology soRware and any and all associated madules,websites,third
party integrations and/Ur n�obilc appliCatiuns(if applicable).
"5okware Fees"rnean those fees associated w�th your access to and use of uur Software or any compone�t
thereof.Sohware Fees are charged annually unless otherwise agreed upan and as specificalty described in the
Order Schedute
"Splash Page"means the mam landing pa�e for WeUI rac. The Splash Page will have 6uttons, imagcs,and links
to other areas within WebTr�� R's thc starting page from which a customer wdl navigate to all other progr,ms,
ava�lable activities,classes,etc.
"Suh-Merchant Agreement"means our Sub-Merchant Applicati�n and Agreement and Payment Service Ternu
and Condrtions,wh�ch Rovern the terms and cnndmons under which we are willing to provide our Payment
Services.
"Support Fees"mean those fees associated with our Support Oesk,whiCh enables tustomer support through
live channels iike phone and chat.We may charge Su��port Fees monthly or annually or as mare speafically
descriL•ecl in the Order$chedulc
"Renewa)Term"means the penod whirh immediately follaws the expiration of the Initial Term,as described�n
ihe Services A�reement.
"Team"mctudes VS's employees,officers,directors,owners,attorneys,affiliates or representatives.
°Term"means the term for Services and includes both the Initwl Term and any Renewal Terms,as appGcable
"VS"means RecTrac,LLC d/b/a Vermont Systems and its subsidianes,successors and assigns.VS's business
address is 12 Market Ptace,Essex Junction,VT 05452.VS may also be referred to in the Agreement as"t.Kensor."
"we,""our,"or°us."
2) ACCEPTANCE.
You accept the terms of the Agreement when you(a)cllck-sign your atceptance to an online version of the Services
Agreement;(b)sign a hardcopy of the Services Agreemenr,and/or(c)access the 5ervices or otherwise accept the
benefits of Services You cxpressly acknowledge that the person accepting the Agreement on your behalf has the
��roper legal authority to b�nd you as the Customer.
3) GRANi Of RIGNTS.
a) Grant of Rights by V5.Uppn the Effective Date,and sub�ect to yaur timely paymE�nt r�f Fees and rpmaii�inp;iri
comphance wittr the Agreement,we grant to yau a limitec!term,worldw�de,non excluslve,non-transferrable,
non-assignablc license to aaess and use our Services,including the Sottwaie,durin�the ferm solely for thr
lawful operauon of your businrss The licensed n{;hts desa�bed here�n shall be Imuted to End Users authonzed
by you tc�actess ai�d use the Sukware,and yuur P�7trons who have a legitimate nKht to access and use your
products and/or services l he licensed nghts conferred herem do not constitute.�sale and do not comey to you
or any thud party�ny riqht of ownership in ar to uui ServKes,induding the Sohware,or any of our Intellectual
Property Rights Upon termination of the Agreement for any reason,any riRhts granted 6y us to you will
u
R1RetTrac,l LC Nt ri�;hts reservPd
I ast�easlon Ma�ch)U25
Docusign Envelope ID:C814EA02-F9A6-4B5B-9808-176E893E2E62
Docus�gn Envelope ID:DDCE9681-C9C8-4D45-84Q5-5F8059i6F485
�, v�Rc�uN�� sv� r�Ms
autom�tically s�nd without norice termi�ate The mefhod and means of prov�ding the Servires shall I�e underaur
exe4usive cantrol,man�gement and su�ervision,althou�h we wi1M try to g�ve your spec�fic requests due
con�ide�ratt�n.Any ri�hts not s��Ncifically�;rantc c1 un�ler the Agr�ernent are expressly rerserv�d.
b) Grant of Rights by Customer.Upon the fffective Date,and suhject to our remaining in ce�m�liance with the
�greernent,yoi��;rant tt�us a limited term,worldwide,nan exclusive license to access and use your CusTamer
f)�ta(in�Iudin�any Ratror7 Data,as applicabie�tu cleliv�r,rnanitor and rnaintain the Servlces in accordancr.r wrth
the Agreemr�ric t�ny r�ghts not specif+calfy gr7nted uncier ttt�Agrezment are expressly resWrved.
c} Excess Use.Vve wEll provide yc,G�wiih thr:numlrer af authonzed End Usen c�ensEs as set forth tn Che Order
Schedule to access�nd use the 5oftware.Yau shaU havH aaess to funcUonafit�es in the Softwr#re that can
generdt�reports�ndicating tl7e nurnber of authonred�nel Users accessing the SofCwa�•e at ai�y given Ume. In the
ev�nt that tire riumhPr of cpnct�rrpnt End Users exceeds the nurnher pf alloc�-�ted lirenses descnbc>d �n the qrder
Schedule("'Exress Use"),w�wdl notify you by email�boul suc.h E_xcess Use and, �f you do nat reduce the Fxcess
Use w�tMin 30 days of such notice,you wlil be required tc�pay far any Fxcess Use with additionai licenses,which
shail be described in a new inva�ce��nd which wlll autc�rnatiraliy u{�date the Order Schedule.
dJ Drahibited Use.Ycru shaU not usr our Services in violatic�n of the iavu,whether locai,state or Federal(incluJin�
but not limited to the CAN-SPAM Act,the 7elephone Cpr�surria>r Protect�an Act,the Da-Nat-Cali Implementation
Act,the Americans with Disabilities Act,ar any consumer protection statute);to intentianaMly bypass a securiry
mechanisrn m the System�sj;to reverse-engineer the 5y�t�rn(s},ar any cc�rnponent thereof,regardless caF the
reasan why;in a way that adversely�mpacts the availability,reUabiHty or stabillty of tlie System(s1,or any
com�onent thereaf;to intentionally transmit material��smg th�System(s►which contams v+ruses, f rojan
horses,worms or soirie oth�r harniful computer pragram;tta send un4alicited advertising, markt�ting or
prornotional materials,whether!�y email or text,without rl�e recipient's Iegaily�valid consent;to cornmit fraud;
to transmit material that infringes on tl7e intel{ectual property rFght of otbers;to transmit material that is
harassing,diseriminatary,defarnatary,vulgar, pornographic.ar harmful to others;ar In violation�f this
Agreement. v�ofatian of th�s Prohibited Use policy may result�n immediate suspensian�r discontinuation of
Services,or legal actian,which could result m civil damages or criminal punishment.
4} 7E�tM;TERMiNATION,
a� Term.You will t�e ol�Ifgated to the Terrn as descnt�ed in ihe,Sf�rwces A�rcaerner�t,�netudinR any auto-renewal
prc�vis�ons.
b) Termination for Cause.Prior to expiration of the Initia!lerrn,either you ar we may tc�+minate tlie Agreement
fbr cause(aj upon 30 days wntten notice to the other party of a material breach if such hrrach remains uncureci
at the expiratian c�f such peri<�d;(b�if the oth�r p�rty becorr��s the subject of e petitlon in bankrupCcy or any
other proce�c�ing relating Cc��n�.r�lvency, recE•ivership, I'ic�uiciat�on pr asaignment for the benefit oi creditor5;or
(c)if the ather party disso�ves or ceases to do busmess m the ardinary course. If our termination of the
AbreerYient is for cause,then yau sh�ll remain liable for any Fees covering the remaind�r of the Initial Term,nr�7
Renewal Term,as appGcable,after the effective d�te of surh tr rmmation. Termination br�ause will not
preclude the non�k�reaehu�g pa�ty from exercisi►tg any�th�+r nghts or remedies permitled by I�w.
c� Ter�nination farCnnvenierite�WithoutCause�.Either Party rnay term�nate without cau�e after the imtial term
has encied and ti�e Renewa!terrn ha4 be�un and should ya�i choose tp tenrnnate oiue ye,u are In a Renewal
Term,provide a 91}day advance written notite af intent tc�contel 6efore the end oi the annual mamtenance
cycle date,and services will cease per the annu�I mamtenance date.MIDTERM CANCEtATIQNS WILL NOT BE
ACCEPTED.
�1) termination Notice.Far term�nailnn to be cUnsi�iered_�*ttect�ve,you rnust send your t�rmineUon not�ce v1a
erflai!to Acc<.�untsRcceivable@vermontsystern5 co�7�or by wnting to:
Vern�4nt SysSems,Inc. .zt 12 Ntarke�t r�ace,Essex luncCl��n,VTOSA`�2
W�WlLI NOT ACCEPT TEKMINATION NOTICES QR REI.�UEST VIA_PHC)NE CAEL OR PHQNE ME55AGES.All
TERMINA7ION_NUTICE$MUST BE IN WRITIN�,
J
�lkrc irar..LlC AN nght�reservefl
LriS(rev�z�on Mnrcl�1025
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusign Envelc�pe ID:DD�E9881-C9C8-4045-8405-SF8Q5916F4B5
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5} F�ES;PAYMENT TERMS.
a) Payment of Fees You agree to�ay us�tl F�es perr��itt�d by ther RgreernEnt. I-eFs far specific Services are
de�cribed in the Order Sched��le and will be biUed annually,or as you and we may decide All Fees are basecl on
ServicPs provided, nnt�n your actual usage.Except as permitted by the Agreement,all Fees paid are nan-
r-efundable.
bE fee Commencement. Upan the co�tract'S exeG�.�fion,the mifial irrvoice for th€�nitware subscnption and
hostin�will he issued,and payme�►t wiii be due.Cantrac.ts are considered fuliy executed when 6oth parties
have signed.
�7 C?ue date;Late�ees;lnterest. Payment is�lue wittim 30 days fcom the date yAu recewe our involce(the"Due
Uate"M,then we�n�y rharge you a late fee u�to�`�4,of the rotal Invoice Ail payments are due in U.S.dollars.
Unpaid balances_owed to us_wil!accrue_mtere�t�t th_e rate o,f 1.5%�per mn�th,
d► Errar Reporting.Piease renort any errors th�t yau see on an mvaice imrnediately.if you do not clispute a charge
within 30 days aFter�eceiving it,you will be considered to have accepted the charge. Invoices are sent to t he
contrct pe rson pn file.YQU ARE RESPONSIBLE fUN Kttl�ING Alt CONI AC7 INFQRMATIt?N CIJRRCNT.
P) COIT Increase t�fter the fIRST tWfIVE(12)MQN7HS nf the�mtial lerm,all Fees shall be subject to a cost of
living and technology("CQM T")enhancernent incre�se nat tu Pxceed five percent(5°k►ar the�a��regate changc
in the CPI(Consumer Priee la�dex�, VS reserves the righi t�apply the COIT enhancement to any fees after the
FIR57 7WtlV[ (12}MpNT115 c>f the init�al term ANU at tht�,tart af each Renewal Terrn,in its soie and absolute
discret�on.
f! Breach tor Non-Payment of fees.Payment not rnade withm 30 days of the[aue aate w�ii result i�an automatic
hreach of the Agreernent and start the clock an a 2Q-day penod in which to cure.If payrnent�s>tiil nat received
by th�525t day after the scheduled D�e pate,we reserve the right to auspend Services until all outstanding�ees
are G�a�d.Continued non•payment af Fees more than 6fl days after the Due Date wili result in a default under
the Agreement anc�wi{i be considered senously dei�nc;uent �r�the event af default,ail payments otherwise dur
to us under the��reement will be acceler�ted ar�ri will k�e cemsicic�red due ancl payable hy yiau�mn�ed�ately,as at
the date af default.We sha�l have�o abqgaaa��to rel�asH any nf yaur Custoiner Qata um�l aU�utstanding fees
<�rc��aid ira ful4.WE RESEkVE T'Nf RIGNT TO T/�KE LEGA�ACTION ON ALL SERIOUSLY[1FI IN(ZUEN7 ACCQUNTS.
g� tax�es. If you are a tax,exempt organization,fhen this prov�sion daes not appty,We have no ob6gation to pay
your taxes�nder any circumstances.Taxes may include value-added tax(VAT),a goods and service tax(GST�,a
sales tax,ar use or withholding taxes assessed by a locai,state,federal,pravincial or fore��n government e�tity
fcollectiv�ly,""(axes"�. P{ease make sure that you have taken appropriate steps t��ay your taxes.
h► We are abligated to comply with all valid tax liens ar levies assaciated wrth your business. If we must pay Taxes
on y�ur beha{f,yc�u sgree to Indernnify us ipr any such payments with�n 30 days frorn your recelpt of a special
tax-rela#e�l invc�ice.
6� MC?UIFICi4TIQNS.
aj Changing the Order Schedule.You rnay add ar remove Serv�ces during the Terrn at any tirne provided that we
agree to sucV�ch�nges.We reseroe the right to ehan�e our(ees and/crr intr�duce new charges at any t�me with
at lea;t 3U days priar notic�to you,which natice rnay he pravided by email, Regardless�f whether our
discussipn with ypu akrt�ut chan�es�n Services oecurr�d verbally c�r in writFng,we will dpcuinent any Serv�ce
clian�es in an updated invoice wMich we wiU send to ypu for review.If you disagree with the Service change,as
reflected in the Inuaice,please nati4y us immediatc>ly. Vf you pay the updatcd invoice,accept the benefits of a�y
added Services,�ar fail t��abject tu the updat�d�nvo�ce wlth+n 14 days after you receive it,we will consider you to
have accepted the chan�es,whieh wEll be considered a val�d rnodificaiion of any OrdQr Schedule then in �alace
�wh�Ch will,in tu�n,update the Agr�ement automatically►.
b} Other Changes to the Agreemen4. Except as otherwisP described in tM�s Section, nc�madification of the
�greement will be binciinE;unless in writing and manually sip,ned by an autharizFd representative af the paRies.
�
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Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Uocusign Envetope ID:DDCE96H1-C9C6-A(}45-H4�5-SFES05916F465
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7) Ct1STOMER C?ATA.
a} Custor»er Gata Generaily.You represent and warrant that you own ar have apR�rUp�iate rights t4�I)of yc�t�r
Customer Data.Yau shail have snle responsihility tor the accuracy,qudlity,inte�rity,legality,�eli�bility,
apprc�pnateness,and intell�rtual prpperty ownership ar nghts to use af all Custamer Data(including Patrnn
Rata,as appl�cabl�), Except as spec�ficaihy�ravided for in the Agreempnt,we Shail not be respansib�e or li�bl�
for the deletion,correction,destruction,damage,Icass ar failure to stare any c�4 your Customer�ata,
b) Open Qatabase Connectivity�ORBC):V5 wiil support estabfishing an O[}BC canrMectio��in enviror�inents where�
allawed{such as VS Wremium Ctaud Nosting} Th�database schema ean be printed runnin�the"RecTrac
Q�ctionary Ustinq"rPport fr�m within the ftecl rac applicatian. Current en#ity relatio�iship d�agrams are alsa
availabie(ean be at:cessed vi�a VS FTP site). No oth€r ODBC support sernces wi{I be p�ovided by VS,suth as but
not limtted to deuelo�ment assistance and development trc�ubleshooting.
c) Hosting Obiigations.Mostin�af t"ustamer Data on VS-cnntmlled servers and systems daes not come standard
with all Agreements;Customers must specihcaliy contracE tor hosting serviees and pay ail assoc.iated Nosting
Fees. IF VS CUSTOMER C?OES N(1T SELECT VS's HC�S7ING SERVICES,AND INSTEAD CHOOSE Tn HQST CUSTQMER
OATA ON ITS nWN SYSTEM5 AND SERVlCES,TNEN WE MAKE NQ WARRANTIES ANQ QISCLAIM l�Ll UABlLITY
FISSOCIATED WITM SUCH CUSTOMER DATA C1R CUSTQMER'S OWN HI�STiNG ACTIVITtES,IN[ll1DiNG(BU7 NOT
LIMfTED T0)�NUQENTS RESUIiING fN DATA HRE!�CN,MlSAPPR(7PRIATIC?N O€ CU5IOMER DA1A,VI�LATI(7N�
pF PRIV�CY RI(�NT5,ANDJ(?R ANY aTHER SITUATIUN RESULTING IN QAMAGES OR MONETARY 1055�RISING
OItT GF OR k[L�ITING Tn THE HOSTlNG OR STORAGE Of CU57QMER DATA
$} SPLASH PA6E.Except for the tempiatF we provicte,We clisdaim all liability with respect to the WebTrac spiash Uage
u�ciuding(t�ut not limited ta)cartip{iance with Section SOS of the Itehabikltation Act af 1473,as amended(29 U.S.C.§
794d},and its implementing regulations set forth at TiYie 36,Cflde af Federal Regulations,part 1194,the Americans
witt�Dis,�bilities Act,nr any other applicable federal ar state laws or regulations rel�ting to accessibiliky ior persons
witM disabilities.
4) WARpWARE.We shall have n�obligation to provide yau with th�HardwarQ necessary ta access our 5eroices or use
our 5aftware.Any Hardware used must compiy with our minimum system req��rements. If we choose to provide
you with Hardware,a description of such Hardware and pncing will be descnbed Mn your Order Schedule. In the
absence ot specified pnr.�ng,we��iay pravide yau with t�ardware ai our then-current market rates. Full payment for
Hardware and any refated third-party snftware is due followuig delivery.The verification process must be completed
so that all payments can be+n�de within 3Q days c�f delivery.Any VS-supplied Hardware will fnclude warrantieti from
the manufacturer or d�stributar,as applicdble,for�specific period.We affer no warranties on tiardware.
10j INSTAlLATIpN;TRAINING We wIU�xruvide an initial unconfigured install of the Software as part ot the Fees yti�u pay
(�r Services.Subsequent installat�Qns or software co+�figuration will be subjett to additional charges on a"t�me and
materials" basis at our standard rates,Based upon nn a mutually�greed implementation plan,we will provide
trah�ii��and setup sefvices ai our standard rates(�lus expenses• If any are ir�curred). Implementation and Trainm�
may be perfarmed remotely ar pn-site. We also qffe�access tcr online tratning matenals,including user reference
manualti, mstaUation plannmg guides, report listm�s,"FasTrac"how-to videos,online help,and 'a sample trainmg
datat�ase with tutorials. Vou may request follow-up or additinnal tramings at our then current hourly rates,ancl
subject ta scheduling availabdity.Unless we agree otherwise,any aciditional training will occur online(remote).Y�u
may request on-site trainin�at aur then-current day rates,subject to scheduling av�ilability For Qn-site training,
you will be respansible far all VS expenses assat�ate�l wrth travt�l,lod�ii�g,meals and ather�iecessary expenses
assac��red to the pro�ect.If schedul�d trainma is cancelled wrth less than three(3)weeks'notice,yau will be
respansible for any travel expense losses,p�us an addit�onal r�schedulingjcancellation fee of 10%of the price per
schedulF�d block r�f time/mirnmum$125.�0.4n-site and/or remote training booked over a weekend Qr hphday may
be sub�ect to addrtional charges.
„
�7Rec i rac,t lC Ali nght�reservecl.
last�eviS�u��Ma�ch.r0;'S
Docusign Envelope ID:C814EA02-F9A6-4B5B-9608-176E893E2E62
Qac�sign Envelope iq DDCE968t-G9C8-4QQ5-8405-5F805916F4B5
,,;/ ' V�F�M{J N T :���1� �f�l�a
lij Cl}STt]MER SUPPpRT,
a) All Cuscc�rric�rs in�,aod standin�wil�receive aniine su�t{�ort and access to�VS sup�tort clocumentation libr�ry.
Online suppnrt+ndude�g at:r.ess to an anline knUwled�e datahase,support videas accessible tt�rough the VS
website,e•Mearning cantent and the ability to partfcipate at no addrtional cost+n periodic live web�nars offered
frQm time tc�time by V5.The VS suppori documentatipn library is acc.essible through the VS website and
includes access tca user reference manuais,installati�n pianning guides,report listings,anhne help,and a sample
trau�irtg ciatabase wrth tutarials.C:ustomers can print�ny nurnber of copies needed to train staff and manage
their business oper�tion.Custprners can access support channels online,24 hours a day, 7 days a wePk.VS's
standard support services are included with Custamer's payment of Snftware Fees.
Additionally,our custamers wi11 receive access to nur award-winning"Support Desk,"includes phane and chat
support with�live V5 suppart�tgent.
G�storners rer.ewing su�part stiall be responsibie for paying Support Fees as desc.ribed in the Order 5chedute.
The Support Desk is Upen for call�in pnane support five(5)days a week,Monday thrnugh Friclay,8 am ET to 8
pm ET; real-time chat suppc�rt�.s avaiiable five(51 days a week,Monday thraugh Fnday,8 am ET to S pm f.T.
Support inciudes nnli�e parta!case creati�a,eniail assistaitce and call bac:k services,and Custamer ability to
�artake in remote in live supperrt servites via 2o�nr,Micrasoh Tearns or E�eyond Trust when applicable
b) Customer Support Not Provided.We do nat provide the follawing customer support servires as part of the
Abreement:{aj Usage of atter�hours emer�ency support,8 pm E7 to 8 am ET,Monday through Friday,and
Saturday,Sunday anc!halidays, 24 haurs, 7 days a we�k;(b)travel and out-of- packet expenses for instaliatio��
��nd on-s`rte trainin6 servkes; (c)teiephone suppUrt related to computer hardware,operating systems,
netwarking,teinstallation and tonfiguration of applir,ation software(mdutling VIC►,point of-sale har�fware,and
access controi hardware;(d)telephone support and/or trai��ing as a substttute far on-site trainin6 or dassroom
training�(ef V5 applicati��n software WAN access configurdtlon;(f}customized discovery, tustom programming,
development,and maintenance;(g)+nterfaces to expart or fmpprt data fr�m or to other a{�plicati�n saftware
databases;�nd(hj extended dedicated support to�mplemer�t or change certain tunctians,such as switch�ng
frQm cash to accrual accuunting or customizing WebTrac.spVash page;(i)performing periodit VS software
updates if database is on-premises;(j)purchase Instaliatian or configuration af SSl certificates tor on-
premises conNgurations;and(k)d�ta entry or database management.V5 may provide some of these Services
under a separate en�;agernent,the terms of which should t,e agreed upcin antl elocumented m a s�gned
Statement�f Wnrk.
ci Remote Access Autharization.We will prav�d�y�u wrth onga+ng support for the proper funcuoning of our
Services,indudmg the Sohware,wt�ich we may pr�vide or make avaiiable through remote access to yc�ur
technolU�y systen�s.Remote Access will be made availeble�f needed upon reUuest By usi�g our Serv�ces,ar
accessing our Sofiware,you ex�ressly autharize us ta atcess your techno�ogy systems remotely,if needed,for
the fimrted purpose of provicl�ng you with iny support relevant tn aur Services.Yall shali be solely liability for
the cost,interoperability,proper functio�in�,and security of a��y remate access faciliYies ur methods usr�d by
you,and we shall not be d�emed to be i�i violation of our obligations to you,nor in breach of the Agreement,a�
the resutt of aur inability ta ren�otely access yaur technolagy systems. We agree to use commerc�aily
reasonable zfforts to conrply w�th any of your pubiished security-related protqcols when remotely accessing
your technology systems.
12M PAYMENT SERVICES.To be eiigible for Payment�ervices,you must complete our Sub�Merchant Application and
subm�t it tn VS Company underwriting for approval.Once aceepted,your Sub-Merchant Application will convert to a
Sub-Merch�nt�greement,�nr.lusive of the 5ub•Mer�hant Ap�licatian and Agreement(SMAA)and our Paymer�t
„�
I�JRQCfraC,�LC Alt righCs reservetl
last revis�o��MArch�6Z5
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
D�cus�gn Enveiope ID:ODCE96$t-C9C8-4p4S-84Q5-SF805916f485
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Srrvi�:e Terms and(:anditions,whir.#r shail br_cansidered part of che F�greement.
13) PR4FESSIQNAL SERVICES.We reserve the ri�ht to�rowdc you with an estimate nf fees for Professianal Services
based on the approximate number of hours we think wil!be reasonat�ly required to cc+mplete an enga�ement,
multiphed by a fixed hourly rate. If we underestimate the f�es For Professianal Services based on work actually
per�ormed,you wili b�respansible for any cost overruns at the same hourly raYe.We wlll invoice you separately for
cost overnrns.To help yau track and pian for any cost overrun�.,we wilf track aur ar.tuai Prufessi�nai Service hours
and,u�on written request,pruvide you with a wrekly nme re�rt.Any specific details of an engagement fpr
Profes$ional S�ervices shauld be desc�ibed in a Statement c�f Wark and signed by the parties.Any fees far
Prpfessianai Services will be considered part af the Fees owed under the Agrecrment.
1�4) CUS70M I3EVELQPMENT While we welcome any s+a�estiq�s or comments you mipht have ahout how we can
improve our prc�ducts and services,we do not custom devefop our Services(including the Saftware)to suit the
business needs of any particular client.We wiU consider all sug�ested improvements t4 the Services,and,as we
detern��ne,w�U incorporate any appraved items te�our dev€lupment rGadmap.If there is a feature ar functianality
that you would Iike to see added tp our Services,anc!you would like the proJcct com�leted an a certain timeline,
you ra�r rnake a custom devetapment request and,based an our staffing and nther considerations,we will scope the
project and provide you with a written quote wMich yau can accept ar reject.Custom development work will be
considered a separate en�agement for Professional Services and will be billed outside of the Agreement C.ustom
deuelopment work sha�l n�t be considered work-for-hire.We will c�wn and contrpl any product outcome of the
en�agement and we reserve the r�ght ta�ncor�a�r�te any n�w fe�ture ar functic�nality int�aur targer produet nr
service offerings.
15)QWNER5HIP RIGNTS.
a} What Belongs to V5.We reserve all title and interest ta c�ur Intellectual Property Rights We alone own our
I�telledual Prr�pnrty Ri�hts,in addition ta any su�estions, ideas,enhancement requests,feedback,
recammendat�on�,or other mformation provided by yt�u or any other parry refatmg to our 5c�rviees !n addition,
we r�tain all rights,titte ancf interest+�and tn our Software and any splash page clesigns that we may create
and(ar maintain on your behalf and license ta yau.The Vermont Systems`",V5'"and VS Payments""names and
Iogos are registered trademarks af Yermn�t Systcros and na rigMt or license is granted tv use them without our
express written perm�ssion,
bj What Belongs ta Custamer.With the exception of Patron�ata(which remains the property of individual
Patronsj,you reserve all rights,title and interest to your Custamer Data. You own all rights,tide and i�terest to
Cuskomer trademarks,service marks and other intellectua{prt�perty We reserve the rlght to withhold, remove
and/ar discard your Customer�ata wrthout notice for any breach,u�cluding withaut (imitatian,your non-
payment nf f��ns.
1E+)CONFIQENTIALITY.A party(the °Receiving Party"�shaH not disclose the disclosing party's(the"pisclosing Party"J
Canfidential Infcrrmation to any person c�r entity,exc�pt to the Rrceiving Party's employees wha have a need to
knaw the Confidential Information rtor the Receivmg Party tci exerase its nghts or�erform its obligations under the
Agreement. Notwithstanciing the forep,oin�,each pa�ly may disdose Confidential Information to the timited extent
requ�red (a)in order to comply with the arder of a court or ather Fovernmental body,or as otherwise necessary to
comply with applicable law, pravidcd that the party makin�the disclosure pursuant to the order shall first have
give+�written not�ce to the other party and made a reasonable effort to obtain a protective order;or{b)to estabiish
a party's rights unsier this Agreement, including ta makr requirecf cc�urt filings. Each Party's oblig�tipns c�f non-
disdosure with regard to Confidential Information�re effective as of ihe EffecUve Date and will explre one year afier
the termination af the Agreement;provided,however,with rc�spect tn any Coniidential Information that constitutes
a t�ade secr�t(as determined under applicable law),wch obl�gations of non-disdosure wdI surv�ve the terminaUon
u
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Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Qa:usig�Envelape IQ:DDCE9fi81-G9CH�l045-8405-SF605916F4B5
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or expiration oF thc:Agreemeni for<rs lang as such Confide�fial I�formation remains subject to trade secret
prc�tection under appiirable law.
17) PRpTECTION OF EDUCATIONAL INFORMATION.We understand and acknawledge that i�t the performance of aur
Sernces,we may have access tr�private;�nd confidenhai infarmakian regardmg studc:nts, parents,gu�rt��.-�ns,faculty,
�ionara, empioyees, staft, alumni lcc�llectively, "Ecfucational Inforr�Wat�on"j that rnay be coverc:d by the federal
Famdy EducaUonal Rights and Privacy Act("FERPR"),or similar state laws.We will no[disclose,copy,or madify any
f ducafional Infiarmation without yaur prior wriiten consent,or unless oit►erwise required by law.We will noiity you if
we becorne aware af a p4ssibie unauthonzed disclasure ar use of Educatiarial infarm�tion.
18y CUENT RESPQNSIBIUTY.You sfiali t�e responsible for�II liab�hties aris�ng aut�f yo��r acts and nmissions includinR any
usc:of Verme�nt Syst�m's Software,prnducts,and Hosting Serviees.
19) UMITED WARRANTIES.We represent and warrant that(aJ we own the appropriate rights to license and/ar
sualicense o�r Services(including the Software);{b)the Services(including the 5oftware}w�fl canform with any then-
availabie published specifications,(c)to the best of our knowledge,our Software is iree af any wruses,7rajan horses,
malware,spyware,ransomware or other harrnful cude;and(d}thz�t there have been na violatians of copynghts or
patent rights in connectlan with tl��Services{inctuding the 5oftware)off�red.We rlo not warrant that the Services
(including the Software)will be entirely Eree from defect or�rror.EXCEPT AS 5PECIFICAIIY STATEQ IiERE1N, THE
S�f.RVICES(INCLUDING tHE SOFTWARt)ARE BEING PROVIQEG C)N AN"AS IS" BASIS,WITHOUT WARRANTY OF ANY
KIN�. EACN PAR tY HEREBY E?(PRESSIY DISCIAlMS ALL C�THER WARRANTtES,WHt�NER EXPRESS OR IMP�IED.No
advice ar inforrnation,whether written or oral,abtained from us,or any memher nf our Team,will create any
warranty not expressly rnade.If you are a Califomia resident,yau waive Cahfornia Civil Code§1541.,which says:"A
general release daes not extend t�claims which the creditor does not knaw nr>uspect to exist m his favor at the tinie
of executing the release,wrhich if known by him i»ust have m��teriaUy affected his settlement with the debtor."
20f IfMITATIONSbF LIABfIITY.
a) EXCLU5IVE REMEDY.YOUR E?tCLUSIVE REMEUY F�R ANY FAllllRE OF QUR UBIIGATtQNS UNQEli THE AGREEMENT
SNALL BE Y4UR RIGHT TU TFRMINA7E TNE AGREEMENT FnR CAUSE AND WITHOUT PENAL7y,AND ANY CREDITS
WMICH MAY 6E DUE UNDER AN APPUCABLE SERVICE LEVEI AGREEMkN"( {IF A SERVICE IEVEL AGREEMENT
IS QFFERE�AS PART OF ThiE AGREEMENT}.
b) EXCLUDED C�AMAGES.IN NC7 EVEN T SHALL WE BE UABtF QR RESPON51E3LE TG YUU FQR ANY TYPF UF INCIDENTAL,
PUNITIVE, INDIRE(:T OR CQNSEC1UEN�IAt DAMAGES, IN('IUDING BU�i NOT LIMIfEU tU, LC75T REVENUE, LUST
PRCIF�TS�,RfPIACEMENTGQODS,LQSSQF TECHNOLOGY,RIGNTSORSERVl�'rS,LOS50F dATA,QRlNTERRUPTION
OR 1055 qF 115E QF SERVICES C}R EQUIPMkNt, EVEN IF ADVISEq OF 7NE PO5SlBIlITY Of SUCH DAMAGES,
WNETNER AR151NG UNRER A TNEORY C}i C.(�NTRAC"t, T(7Ri {iNCLUDING NEGLtGENCEj, STRICT UABIUTY dR
t7TNf RWISE.
c) DAMAGES CAP.IN NO EVENT SHAII C)UR LIABIl11Y TO YOU�R ANY THIRD PART"Y IN ANY CIRCUM57ANCES EXCEED
7NE AMOUNT OF FEES YOU ACTUA�LY PAIp TO US FOR SERVKES IN 7HE iNREE (3� MON7N PERIOD DIRECTCY
PRIO�t TO THE ACTION 6IVING RISE TQ ALLEC�ED IIADIUTY.
d) TIME IIMITATIGIN, YOU FURTHER AGREE THAT ANY CLAIM WHIC,H VOU MAY NAVt AGAINST US MUST BE F14[�
WfTHIN FIVE(5)YEARS IN ACCC}RbaNCE WI fN Fl(�RII?A S1ATE S7ATUiES,AFTER SUCfi CLnIM AROSE,
QTliERWISE 1NE CtA1M SHALI BE NERMANENTLY BARREIJ.
e) MATERIAtITY.THE LIMITATIONS IN ihilS SECTIC)N ARE A MATER�AL BASI5 DF TIiE BARGAIN,AND THt TE(ZMS OF
iHE At�i2EEMENi WOUID BE DIFFERENT WITHOUTSUCN LIMITATIONS.TNE UMITAIIUNS IN THIS SECTIUN ARE
(NTENDER Tp APPLY WITNC7UT REGARQ TC� WMETNER QTM[R PROVISIONS OF THE AGREEMENT NAVE BEEN
f�REAfHEd C}R HpVE PRQVEN INEFFECTIVE MUITIPLE CLAIMS WILL NOT EPIIARGE ANY DAMAGES CAP
DESCRIBEQ HEREIN.
„
�N�crrae,LLC Allrlghts�eserv��d.
t.ari YpvlS�nn llrcrmber 20?4
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21) HOID NARMlE5S. Tc�the extent permitied by Idw,you agr�e to hulcl us harmi�ss a�ain5t any claim,suit,demand or
proceeding("Claim"�that arises Frnm yUur a�tions,yaur use or misuse,af the Services(inc.luding,but not lirmted to,
the Sohwarej;y�ur breat.h trf the Agrkement c>r thesEr Terms nf 5�rv�ce;or your infrin�en�ent on sartrea�e i:lse's
rights,includin�but noC Grnited to,2hird party�nEeilectuai pro�erty rights
22} pISPUTE RESOLUTION.Many concerns can be rc:soNed by c�Uing us at(877a$�3-ST51.If a d�spute cannot bc�
resolvc d Inforrnally,this Dispute R�Solution provision expl�ins hqw t;laims(whett�er Gy you a�ainst us,or by ua
a�afnst yc,u)will be resolved.
a} De��iteon "'Claim"means any current ar future ela�m,dispute r�r rontroversy re�ating in any way tU a�ar
A�reernent.Claim irtciudes(a)initial clalms,tounterclaims,tross-claims and thrrd•party claims,�b)claims based
upon cantract,tc�rt,Fraud,statute,regu{atran,comrnon Giw and equity;�and(r)r.laims by�r against any third
party using ar providing any product,service or benefit in connection with our Agreement or the Software.
b► Gaim Notice. Eiefore beg�nning a iawsuit, rn�d�atlon ar arbitratian,you and we agree ta send a notice(a"Ciaim
Notrce"►to each party against whcam a Clairn is asserted The Cia�m Nouce will give yau and us a chance ta
resolv�our dispute informaHy or 1n mediation. l h�Cfaim Notice must describe th�Ciaim and state the speciflc
relief demanded. Notice tc�you may be sent to your current rna�ling adclress or emaii address on file. Vc�u must
provide your name,address and phone number in your Claim Natice.Your Claim Notice must be sent to
Vermont Systems,Inc.,AT"TN tegal,12 fvlarket Place,Essex lunction,VT 05452
r) Mediation.Before beginrnng medRation,you ur we must first send a Claim Notice. Within 30 days after sending
�r receivin�a Claim Natice,yau nr we may submit the Gaim fo�mediat�on. Mediation fees will be splil eq��ally,
and the Ic�catian for rTiedi�tion�haN be mutuatly decided between yau and us.All mediatlan-related
communtc7t�ons ara confidential,madrr�issible in court anci not subject to discovery.Ail apphcab�e statutes oi
hmitations wdf k�e tolled unTil termination of the mediaUon EitMer ynu nr we may termin�te the mediati�n at
any tlnie.Thc ;ubrt�i55ion or failttr@ to 5ubmit�Clalnt k0 mediation will�tot dffBCt your qr our ri�ttts to elect
ark�itration.
d) Arbttration. Ycau ar we may el�rct ta resolve��ny flaim by mdivitfual bindin�;arbrt�ation. f his election may be
made by the party asserting the Claim ar the party defendin�the Ciaim.Cla4ms will be decided by one neutral
arbitrator who wUl be a ret�red�udrcial off�cer or an attorney with at least 1U years of experience; howeve�,if
we both agree,we may select another persan with different qualifications. If arb�trat�on is choyen by any party,
neither you nor we will have the right tq litipate that ctaim m cc�urt or have a jury trial on that claim. Further,
you ancl we will not have the right to partiupatr in a representative capacity or as a member of any class
pertaining tp that cfaim.The arbitrator's dec�sions are enfprceable as any c�urt order�nc�are subject to very
limited review by a caurt.Tite drbitrator's riecisian will be fi�al and binding.Before beginning arbitration,you
or 4ve must First send a Clairn Notii,e.The party eletting arbitration must choose tn arbitrate either before
lAMS or AAA. T"17is arbltration provision is gaverried by the FAA.You will be responsible Fa�payin�your share of
any arbitraCion fees(including fihng,administrative,h�arin�or other fees►.We wi11 k�e responsible Fpr our
arbitration fees
23) NpTIGES;GOVERNlNG LAW;IURISDICTION.
a) General.Whom you are contractinp;with iinder this Agreement,wham you shnuld direct noUces to under this
Agreement,what law wi1!appiy in any lawsuit ansin�out af this Agreement,and wt�ich coun can adjud�cate ariy
such lawsuit tu this Agreement�re as fc�llows:
f�lR�cYr�c,i tf AN n�ht.sresn�veti
I ast r�vis�on MaK1�?(�25
Docusign Envelope ID:C814EA02-F9A6-4658-9808-176E893E2E62
IIocus�gn Emelo�IQ DQCE9681-G9C,8-4445-8d05-5F805y16F4B5
. _ _
� �RecTrac,L1C dJb/a
W hom you
are �Vermont Systems
Corltracting I
with: �
--- -- - -._._.__ __�_.�__._
Nntites tt� 1.l Md�'kE?E Vl�ce � ��-
� b�sent tc� Essex lunct�oh,V 1
05451.
le a a7yermurrtsyst�rns
com
Governing Vertnqnt
law is:
Courts St�tecouersof
having C.h�lEenden C.aunry,
� e�lusive VerrnUn[,nr the
�unsdittian US District Court fcN
�re Verrn�nt
�_----------- --�-------� .�,_._. ___
b� Man�er of Giving Notke.Except as otherwise specified in th�s Agreement,all notices,permissians and approv�is
hereunder shaU be in v�enting and sha�lf be deemed to have been given upon(a)personai delivery;(bj the second
business day after maifing;�cj the second business day aher sending by confirmed tacsimile;or(d)the first
business day after sending by ernaii(provided emai!shall nat be sufficient far notices of terminat�on or an
iiidemnifiabie daim►.Notices to you shall be addresseci to the deslgnated contact person identifled in the
Services Agreement at th€ernail address or physical address listed.
c) Agreement to Governing Law and lurisdiction.Each party�grees to the a����f�cdble governing law above without
regard to chaice nr canflicts ot Iaw rules,and to the exclusive�urisdictl�n of the appficabie caurts above.
dt Waiver of lury TriaL Each party hereby waives any right to a jury trial in cannectlon with airy action or bti�ation
in any way arising out of ar related to thi�Agreement.
2A}GENERAL PR4VISIdNS.
a) Privacy Rights.Vou are reqwred to eomply wikh our privacy S�at�rii��nC,which may be revised from time to tMme,
<and wh�ch is expressly huc�rpor�ted into the Agreement.
b) Minimum System Requirements/Interoperability. It is your res�onsibility ro ensure your c�mputer systems,
internet connections,IT infrastrurture,�reripherais,systems,se�vers,mnbile devices and/or workstations
compiy with the minimum system requirements necessary ta reCeive our Servltes.We shall not be respons�bie
for any internei speed pr can�tectiviry Issues at yaur locatian,or nther prnblems related tv yvur technabgy
equipn�ent,including third-party internet service or your I i�fifrastructure.You shall be required to camply with
our technicai specifications.
c) Referenee.Vou agree that,with�n 30 days of ti�e Effective Date,we may issue a new business press release
about our busmess association and post your(ogo and a brief description of your busine�s on o�r website.
d) lndependent Cantractor Rela4ianship.Uu►legal retati�nship wrth you is Chat of an independent contractor.the
Agreeme�t does not form a partnership,franchise,joint venture,employment,agency and/nr fiduciary
relationship between you and us.
e} Non-Discrimination Endarsement.We�hall iiat ctisrnmm�te in our employment practices and will render all
Serwces under the Agreement withaut regard ro race,cnlor�relfgion,sex,sexual orientation,age,national
c>ri�in,veter7n"s siatus,palRical afflliation,or disabilities.Specif�cally,we will abide by the reryuirements c�f Tide
Vlf c�f the Civil Ri�;hts Act of 1964,as amendeci by the Equal Cniployment Opportunity Act of 1972,the Vietnam
Era Veteran's Re�djustment Assistance F�ct of 1974;Title IX e�f the Educahc�n AmendmenCs of 1972,and Che Fa�r
t�ousing Act af 14Ei8,as amended.
t) Export Controls ThE•Servites and any derivahves therepf rnay be sub�ect to expnrt I�ws and ret;ulahons of the
linited SCates and other jurisetktions. Each p�rty represents that it fs not named on the Unites�States
t6
«1RecTrtu,ltt aIl���hts reserved
I_as�revlsi�n M�rch 1025
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Dacusign Envelcape ID:ODGE9Ei81-C9C$�l445-84US-5F805916F485
�averrrment's�ieniec!-party list.AdditionaUy,you shail not perinit End Us�rs to accpss ar use the Subs�npti<m
Services while lac�ted in a Unite�d States embargo�d country(currentfy Cuba,fran,North Karea,Sudan,Syna or
Crimea),or in violation of any U�nted 5tates exporC law or re�ulation.
g� Anti-Bribery.You agree that neither yaur empioyees,agents or representatives have recelved or t�een offered
any illegal or imprpper bribe,kickback,�ift,ar thin�of value from us,or�ny mernber of�ur Team,in connection
with the Agreement. 1f you learn of any uiolation nf the aboue restrictic�ns,you agree to E7rom�tly n�t�fy us.
h) legal Advice.Ali Professianal Services and ather�nfarn�atian provided to you�n the noi mal course of our
busmess relatianship should be considered for informational pu�poses on►y and is not to be taken as Iegai adv�ce.
Ynu are advised ko speak wrth yerur owr�indepc>�dent counxei ahout all n»tters�f a leg�+l nature.
i) Waiver;Cumulative Remedies. No failure or�elay byeither party in exercismg any nghts under the A�reement
shaU constitute a wafvef of that right Qther than as ex�ressly stated herein,th� rernedies provided m the
Agreement are m addition ta,and not exdusive,of any ot her remedies ot a party�t law ar�n equity
�► Assignment. Nefther party rnay ass�An any of its rights or nbligat�ons hereu�der;whether by aperahUn of law or
otherwise,with��ut the pnor written consent�f the other party(not to be unreasonably withheld}
Nutwithstandin�the faregoing,we may ass�gn this Agreement in its entirety without your conse.nt,to aur
affiliates Qr in cc�nnection with a merger,acquisrtian,corpa�ate reorgamiation,or sale of all or substant�ally all
c�f our assets nat involving one of yQur direct campetitors.Subject to the faregaing,tMe Agreement shall bind
and mure to the benefii c,f ikre parties,their respective sutcessprs and perr7�itted assigns.
k) Force Majeure.We shall not be in defau{t under any provision of the Agreernent or be liable for any delay,
failure�f performance,or interruption in Services�including the Sohware)resulting,directly or indirectly,frorn
causes beyond our reasanable ccantrol,induding but not I�mited to any of the folfowing:earthquake,lightning or
ather acts of God;fire nr explosion;electricaM faulis;vandalisnr,rable cut;water,tturricanes;fire;f►ooding;
severe weather tonditions;actians af govPrnrnental or military autharities;national emergency;insurrectian,
riats or war,terrorism or cYvil disturbance;strikes,lock-outs,work st�ppages�r other►abor difficult�es;suppGer
failure; shartage;or telecamrnunicatian a�ather mternet provider failure.
i� Survivability Even if you terminate the AgrePment with us,the follawing sectic�ns af the A,greement wil�st�ll
apply:Terms af Serv�te Secfion(Flostmg Ob6gations);(Conf�dentiafity);(Protectian of Educarional Information►;
Umlted Warranties);(Limitati<>ns of li�bilities1;(Client Respons�biliUes);(Dispute Re�olution);(NoUce;Govemm�
Law;Ju��isdittian};(Legal Advice);(Force Majeure�;and(Entire Agreement;Pri�rity of Documents�.
m) Severa611ity.The invaliciity or unenfarceat�ility of any provision of the Agreement will not affect the validity ar
enfarceabi�ity of the ather prov�sions of thP Agreement,wh�ch provisions will remain in full force and effect.ff
any provisfon af th�s Agreement shall lae deemed unenforceabte by reason of its extent,ciuration,scope c�r
otherw�se,then the pa��ties conternplate that the caurt making such determination will alter such provisions so
that it is enforceci and will enforce it;n its altered form for aU purposes ccaniemplated by the Agreement.
n► Headings.The boided headrngs contained in the Agreement are for convenience of refer�nce only,shall nat be
deerned to f�e a part af the Agre�ment and shaU n�t be referred to in connection w�th the construction or
inie�pretation of the Agreement.
��1 Cot�struction.For purposes ot the Agreement,wherever the context requires,the singular shalf mclude the
plural,and vice versa;the mascuhne gender shaU include the feminine and neuter gender,and vice versa;and
"and"shall include"ar,"and vice versa.Any rule of construct�on ta the effect that ambiguities are to be resolved
aga�nst the drafting party shal!not be appGed in the construction or interpretatlon of the Agreement.
p) Entire Agreement;Priority of Dacuments.The Agreement(�ndudin�these Terms of Servicej and any additianal
terms or Addenda,as appl�catalF,make up the entire A�reement and supersede all priar agreements,
representations,and understandings.All additional terrns and/ar Addenda will be considered incorporated inta
the Agreen�ent when you agree to them.If th�re�s an actual canflict or direct mconsistency between any of the
atiachments,schedules or exhibits referenced m the Services A�reempnt,then the follawmg shall be the
�riaritization of documents that shoufd be deemed to contral and govern;flrst,any later signed Adeienda or
Staternent of Work(as applicable);then the ServiGes Agreement;then the Service level Agreement(as
applicablej;then the 7erms of Service;then the Privacy Policy.
q} Electronie Signature,The Agreen�ent may be executed in a+�y number c�f counterpans,each of which whe.n
executed shafl be cieemed an oNgin�I, but such cc�unterpa�ts tagether shalM constitute nne ancS the sarne
instrument.Delivery of executed counterparts by emdll,PDF,or�ther electran�c delivery method shall be
c ffectwe as delivery.E�ectronic signaCures,includ�ng any click sign process,will!�e deemed as original
te
��Ret l r�c,t.li Alf r�4;h t c rnc.>�ved
t;�St i�visi�n Mdi�h?0?5
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Oocusigr�Envetope tD:C3DCE968t-C9C8-4QQ5-Ei405-5F605y16F465
r} Consent ta Qo Business Electronicaliy. Qy signing the 5erwces Agreement,you coment to�!o husiness
electromcaily,whlth means that you a�rPe that aii VS aqr�e�n�ents and F�olic i�s, including amendments th�reto
and documents refer�nced therEin,as weli as any notices,�nstructlans,or any other comrnunications reKarding
transactions and your agretyments witt�VS m�y be presented,delrvere�,stored,rptr�eved,and transrrritted
electronically. Yau must keep us�nfarmed of any r.hange in your electronic or mailing address or other cc�ntact
information.Your�lectronir 4ignature,including,without limitatian clirking"Agree and Continue"oP"I Accept"
ar an action of similar meanln�or sign�ficance,shall be the lega!eyuivalent of your manual signature.Vou may
withdraw your cansent to doing business electronically at any time by cor�tactmg us and withdrawm�your
conient.N4wever,any communications or transactions taetween us before yc�ur witt�drawal of such consent,wrll
be valid arrd binding,
25) HOS7ING SERVICES
a} HOSTtNG SERVICE5. Custor»er 1s�dd;ng V�s Nosting Services to the s�ite of products and serv+ces that it �s
receiving from VS,as refiected in the(?rde� 5ched�ile
� Customer is gettinc�itandard Host�ng Customer�s getiing Premium Hosting
VS STANDARD HOSTING SERVICE-SlA. VS PREMIUM N4STING SfRYICE• SLA. VS
V5 Standard Nostmg Service Levei Prem+um Nosting Se.rv�ce Level Agreement
Ag�eement(SLA)tan he found here: . (St_A)can be found here:`' ,
e wfzrch rT�ay wh,ch rr�ay be revised from time
be rev�s�d from t4n�e to t�me and which t�,trn,e, and wh�ch are expr�ssly irrcorporaic�c}
are expressly�ncorporaC�d iritc�the ;nCn ihe Agreeme��t
Agree�nPrrt.
h} HQSTfNfa OBliGATIQN5.�f Customer chooses us fn�F�asting Serv�ces,and we actuatfy stQte Gustamer pata on a v5 eontGotted
systr_m or se�rv�cr..then,1n additlon to those terms and mnd�t,ons d�scr�bed i�aul Pr�vaey Pnlity,�nd�rovided Custamer
�erna�ns current m rts payment of Hosting�ees ansi atherwise cam��Iiant with the Agreement then we make the followmg
limlted representations and warrant�es w+th respect to ow hc»tmc�serv�ees:we will,at aN hmes dunng the Tprn�of the
Ayreement:{a)ma+{�tam a comprPherts+ve ddtd SeCurtty ptogr�rn which inctudes+edsonable and�appropnate technrcal,
organizationa�and secwity measur�s againzt the destruction,loss,ui�authqrized 3ccess ar allerat�c�n�f Custome�Data
(irxludinq P�tian Data,as applicable),ahich measures w+il be no less r��orcnis than the acc�pted seeunty standards tor'similariy
situated campan�es�n the�ndustry,and(b)�rrovide oue Hosbng Serv+ces in a good and wo�kmanlike manner,and(c>atfer
Hostrng Services which, to the best of our knowl�dge,camply with ap�licah}�local,ssate or teder�l laws. Tht�limiked
repreieniatio�s anti warranhes descnbed herein shali be subject to arry other fim�tatrons af liability descr�bed by thw
Ac�ieement
c) PAYMENT7'ERMS.Payment tenns as fisteci in the Vermant Syste���c t�rm�of Ser+iice appty fo Host�nq 5ervices,irxludi�g
the�f)L t rntre25E.
d) BREACN FOR NON-PAYMENT OF FEES. (3react, fc�r Non-F�ayme+�1 ciause as t�sted in the Vermont Systems Terms
a(Serwcea��pf�es ta Nastinq Services.
e} pROHiBiTED USE. The Prohib�teci Use clause as iisted trr the Vermorit 5ystems Terrcrs ot Servite applies to Hasting
Serwces
f� OWNERSMtP RtGHTS.7he Owncrship Rights clause as listed�n ihe Verrr�ont Systems T erms of Senrice applies to Hasting
Servic es.
�} LIMITEDWARRANTIES. LuniteciWarrantiesClauseasiistedintheVarrr,ontSystemsTermsof5erv+cea�pl�estoNasung
Serv�ces.
,n
�i�Resc�r�c,LLC All righ�s�'esei vec�
tant rcv�sron March 20?5
Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
�acusign Emelope ID:DDGE9681-C9C8-40Q5-84Q5-SF8U5916F4B5
� � V�RMC3N�C SYST�lu15
SER�IICE LEVEL AGREEM�NT (S�JPP4RT)
At Verrnvnt Systents,we higPi{y v8fue�ur custn�n�rs anrJ are dedicated ro delivennp[a�-quality suppon serwce5 tp rnsure
the seamiess tiperatio�of your s�itware sVstems Uur 5ervice level A�reement 151A}dertines the Ievel ot suppor7 you ean
�nticipate�rom us,specifying�aur rc�sppnse times,issue resoiut�on prUec+durey,�nd uverall supperrt r�uaiity.Wilh our
prof�cient team af snttware prafessianals and unw�verinK con�mitm�at to customer satisfactinn,yoi+san rely on us to rrteet
ail yaur saftware support requiremerrts with comqetence.
fer rns nat speciiicaily describe�m this Senrice levei Agreement for Su{��wrt("Su�l�rort 5lA")sh�il havr the mean�rr�c as set
iorth in Section i of the Terms af Service o�eisewhere�n the Agreemeni.
1 E4IGl�QtTY.This S�_�pport St.A shali apply anly ta Customers r�ceivin�Vermont Systems'Suppurt Oesk,int�uding"live"
suppan channels by phone ur chat.To he eligikile for the SuFtpc�rt St.A,Customers must bp current tn their payrnent of
f�es io vermcmt Systems and must remain rompiiant wikh the t�rms and conditions of ihe Agreement.
2. CASE PRIORITlES.Ta provide high quality suppart and to effectivcly assign re5c�urtes to Fncom�ng cases,the fnliowing
tt�ur Cypes<rf case priqrities have bE•en identi(ied:
`Final determination of priority will be agreed u�on by the case contact(s)and Vermpnt 5ysterns.
Criticai business impact vccurs on a production system preventing
business aperations fnd Users anc!Patrons are prevented fram working
within the Software with no wUrkarounds. Fxamples include. St�ftware
P�fority i Cx�t;cal crashes pr gGes«f4-Iine;funct�anal+ty cri4cal t�bG�siness oRerarEran nat
availabte;data breach or loss ot Customer C7ata.
Significant busincass impact occurs t�n a production system ��ve�elY
impachng busmess Qperatis�n.k nd Users and patrons are impacted by thr
�ssue biit may stilM be ab�e iu wurk in a �imited capacity within the
Priprity� Majar Software. Examples tnclude significant perfarmance degracfation;
functio�salities irn�ortant to business operatian not availak�le; fass of
Snftware funciionality h�s an escalalin�imE�act ctn b��siness aperations.
M�nnr business irnpact octurs o�5 a productian system that causps a
partial ar npn-crititai loss of functionality in the So�tware A �imited
Priarity 3 M�dium n�mber of End tisers and/or Patrans are affecte0
Issues occurrin� prr a non-prqduCtion sVstw_m �f� the Saftware.
Vriorfty 4 f nw �xamples i�clu�ie a questian,comment,vr enhancc:menc.
C7 2Q74 by Vermont S�stems Page � 1
Docusign Envelope ID:C814EA02-F9A6-4B5B-9808-176E893E2E62
Qocusign Envebpe ID:DDCE96fli-C9C8-4Q4S-R445-5F805916F4B5
�,,"/ V� 1?MC�N1 �YSfi�N1S
3. RESPONSE TIN1E5.VS wili resp�nd and escal�tc�suppc�n rssues iii�aecorttanrewith the tahle belf�w r�ll day�=
r�f��rented beicaw�are b�rsiness days.
P'riority 1 Prio�ity 2 Priar(tq 3 �riorlty 4
(withirM) (within� (within� (withln)
Ir�itiaf REspcanse 1 hc�ur 4 haur< ?d hours 4!�huurs
Cscal�tion Stage VS will �scalate w�tl7�n tY7� erperatlpns team. Operations wNi ensage
develc�t�menC re�saurcrs as neE�ied- NoCification w�ll t�e made t� �peraGons
leadershi�r f�r ixsue awareness
Cornrnunication r.adence on spedf,c eases wili be defined by the ease ccancact(sa
ancl Vermpnt Systems an a case by tase scenari�
4. CUST�MEK REFORTING CNANNEL5;PROCESS.Supporc pesk Custamers experiencmg s��pport assues must repott
aast�>+�i�r suppat�t cuncerns tt�rcwHh�!5'ti estabtished suppori cha�neis,�nGiudi�ig:
a1 CustomerSupport Portai:accesse0 Uygo�n�tn su��pnn vermontsys�ems.cam ava�l�t�lc(7A/1�
by Ch2t SuppOrt:avadabie thrpugh the>uppqrt p8rtaf Mqncfay through Fnday,$AM-S VM
c} E1p0i1:su�pnrtir�varrnuntsy5tl�s cc�rri
ri} Customer support line�87T-g�3•$751,leave vaiCemail,imonitored during dus�ness hpurs uniy) 8AM-8PM eastern
timp,Mand<�y-Friday
•Rfter-Hours Emergency Suppart:Le�ve v�KemaH at&�?.-�9Q�14I1— receivE VS Suppa�t resppnse wlth�n 15
minutes.(P�her Mours�mergency;upport Eees app�y►
All iswe5 O�yue3t�ovu reported to zu�paa are tracketl w�th e sup(�rt case that confa�ns at a n»nlmum the Eustomer
account name,cantact persa�,sottware product and versron,module and/or menu selection,qetailed desc�iption ol
the lssue,and arry other pertinent informatian.Case statuses are viewat�le oo the VS support Ro�tal.Each case is
stored in a queue�nd the first avaiiahle supporz representativc wiil be assigned ta the next case�ss�e pased on
prionty While rev�ew�n�;the case;ssue,[he assigned support person wiq cantact ihe Customer,ii additiaaal
informatian is needed.The VS support persan wili e�ther re5oive the issae o�advise Customer regarding the stat�is and
t.he cnurse o�action be+ng t�ken to rszolve it All c�a�respondence and acnons associated wrth a case are tracked r�the
supp�rt database.If the�ssue needs to be esc�iated to a development resc�urce,Custom�r wlll b�+nfprmed While
4ss�es escalated ta Oevelapment wiil be scheUufeO fo<<esnlution,they may not be resolved(mmediately depe�ding on
the nature and ca�mqlexity of the Issue Custame�may v,cw the develo�ment status ac any Nme.
5. Open Database Connectivity�ODBC):VS w11i suppan establishtng an ODBC cannectian in env�ronments where
aijowed{sudi as VS Premium C1oud Hostmg). The database schen+a ean be prmted rumm�g the"tlecTrac
Dictianary Listing"report from w�2h{n the NetTrac applica�ion Current entity re�ationsh�p diagrams are also
available Ican be accessed via VS FTP srte'. Nn otf�r ODDC suppork services will be provided by V5,such as
but nat limited�o develapment assfstance and deveiopment tr�ubleshanting.
C�2024 t�r Vermont Sysfe�ms Pa�e � 2
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
Docusign Envelape 10:DDCE�81-C9G9-4045-9A(15-5F805916F4B5
.�; ; v� � �� �_�. ���� � � � �'`���
Recreatian & Parks Software
PNY51CAl AQDRESS: Estimate tt: EST-UUU858
ReeTrac.LlC bsCimate Date: 09/05/2025
dba Vermont Systems Estimate is vatid fe�r: 1(?Months
12 Market Place
Essex Junction,V7 05452
Phone;{802)49(?-7672
BiU To: Miami Beach Parks and Recreation Sh�p �o Miami Beach Parks and Recreation
i7Q0 Conventior�C�nter Dnve 1700�onvention Center Orive
Mlaini,Fl 33139 Mi�mi,Fl 33139
cou�r� �o�ilzoas-srsorzo2s
Item DescriptGon Quantity Amount
VS V WT-MU-PM-M Wc�b7rac Pass Mgmt,16-39 1 53D4.50 i
VS-V-WI-MU-l.S•M WebTrac league Scheci,l6-3y 1 $261.SQ i
VS-V-WT MU•IS-26 M WebTrac Internet Software, 1 S1,627 50 i
VS V WT-MU-fR M We�Trac faciUty Reserv, 1 5304.5Q x
VS V WT-MU GR-M WebTrac Cou�t Reserv,1639 1 5262.50 i
V5 V WT MU-AU-M WebTrac Workgraup 1 526Z.Sp�
VS-V-WT-MU-AR-M WebTrar Activity Reg Annu�+l t 530A.5Q�
VS V-HT-MU-SA-M RT SysternAdrnin.M/U Annuat 1 5420.Q0 i
VS-V-RT-MU-NS-M PC)S lnventory-/lnvtentoryJ 1 5577 Sp i
V�-V-R'i-MU-PM-M Pass Mgmt Phato-M/U A�nual 1 5577.50 a�
VS-V-RT MU-RMI-M Pass Mgmt IU IntegraUar� I 5199.5�i
VS-V-RT MU-I.S-M Le�gue Sch-M/U Annual Maint 1 S4Q9.Sd�
VS V-RT-MU-FR-M Farility Res-MJU�nnuai MA i $577.50 i
VS-V f2T MU-CR-M Court Re�eivahc�ns Antiva� ] $409.50 i
VS-V-HT MU-AU M RecTrac Add'�User Annuai Md� 36 $1,268.00 i
VS-V RT-tw1U-AR-M ActrotCy Reg-MfU Annual MA 1 $5?7.Sq i
VS-V R7 IN-Gl M Gene�'ai Ledger i,rterface 1 5315(1Q i
I'H�c�
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusign EnvekJpe IQ.DOCE9681-G9C8-4045-8405-SFE305916F4B5
,�• � v� � n� c� cv��� �YST E � � �i�'�
Recreatioa & Parks 5oftware
VS-V P7 MU [R!M VSI Wrk�rp Credit Card l $630,Qp�
VS-V•WT MU-MWT•M Mobile Web Trac Wprkgrp 'I SQ.O�t
VS-V-HS-Sl VSI Clouc!Nosting Standard Service Silver,First 5 12 $S,04t?.(H7 S
Users Manthfy
VS V-NS-51 V51 Cloud Hascing Standard Service SiWer,Add'I 2Z 511,542.00�
Users Monthly
VS T�PG-M Database Plat�orm Annual Ma�ntenance I $1,864.85�
(formerly Progress}
VS RR-S-SMS-EiASE SMS Texting,Base t,evel-Flat Monthly Rate 12 $945.(H1 i
Priung
Tatal 29,73L85
Estimate�
1 k s�nnnit+d.,�uit cantam tri�wue pnee '1 n cutuutrete tbe u�w pncr,6�v�Je th�arnouiu Nv tik yuautrtv
? !I�is�sunt�te�s tras�d un current C'usu>mer speaYFeauon;�;�s t:t ttic h�um�ice Uatc A:�tuul ens�s are sub�act to�hange sivauld a��ecu�raix.m,yunnuue�.ur
nthcr acpectc�i(ihe xrvicn:s M:n:qucsted nr uuGrcd by thc Cl�,roonr;plas�4e cnsurr:i suft�cirm budg�i�pprn��riatinn to ar�nwu for such rhanfie..
10l1l2Q2G-9/3Ql2027 Estimate$31,2i8.A4
10t1/�027-9l3012028 Estimate$32,779 36
_.._ .�.— _ .� _ —�----�------- Pn�r: �
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
pcacusign Envelnpe ID:(7DCE9681-C9C8-4045-8405-5F805916F4BS
GITY OF MIAMI BEACH ADDENDUM•G�NERAI
1.In�orporatian by Raferance The CGty af M�arr7�Beach,Flor�da{"CITI',"�mpinyer' ar��we') anu the undersi�ned("vendor ) herehy�nc.��rpcxatE
f���s AarJendum General ("Adc�endum°j�nto khe agraemen!belwesn the CITY and Vencior(the"Agr�:emenf') if Ihis Addendum c�r�0�cts with the
Ayreerr»rri t�rrna lh�s Addendum sha11 contr�i
2,Paymenk Vendor shail submit b�lls hx compensation for gUocfs, servic��andla expenses in d�i�ll suffic�ent fa a pre-and posE•audit, mvoic�
requ�rements will be speCfi�d by th�ClTY department utilizmg+lendor's serviCes If ihe C�TY does nol issue payment withm forty fve(A5)days of
rea.ipt ot a proper invoice,the CITY may pay Vendor an interesl penaity at the rate estahlished pursuanf to§�5 03(t),F 5,�flhe interest e�a�eds
one dollai The CITY's pe�fo�mance and abi�gation to pay is cantin�ent upon an a�rpropriatran o�funcfs.the��TY wili give notice to Vendor oflhe no�-
avadability of funds when khe CtTY has knowiedge thereof The CITY w�ll be responsible for payine o!�ly for any goods/serwce5 it receives, Vendnr
must refund ar�y payment tc�r go�ds�services triat are unused upon Ihe term�nat�on of Ihe Agreement The CiTY�s a tax�mmune sove�eign and exempt
from !he paymenf of sales. use ar exc�se taxes Vendor is respc,nsibfe for and shail pay any taxes due under tha Agreement If Vendor is making
any payment to ltre CITY, Vendar shatl pay hrnely and not affset any amounis Th�GITY shail nal make any deposits a prepay any amounts,any
ueposits are reh�ndabie
3,Retationship of the Partiss.Each of the parGes as an independent contractor and not�hmg in the Agreement shall designate any o�lhe employees
�{ager�ts a�one party as employees ar agents af the other Vendor re�uesents and warranls ma!�t is not on the Conv�cted vendor List(see§287 133
F S.j Each party hereby as$umes ali risks attributable tc�the wiliful or negligent ac;ts c�{omissions of that parry and its a�icers.empkoyees,and agents
therepf Vendor also assumes such risk with respect to the wilifui or negl�gent acts or omiss�ans of Vendor's subco}�tractas or persons othenense
acting�r engaged fo act at the insl3nce of Vendor in furtnerance of fulfiliin�Vendor`s oblrc�atians undei the Agreement
4.intc�rmation Vendor acknowiedges ►hat a�i dacuments. maten�rls ar�tl information fum�shed �o ar Iearned �y Vendor �n amnect�on with the
Agreemem{(he"Iniormatron")a�e and shail rema�n aC all Iimes proprG�tary and fha sale praperty of�e CITY Vendor shail not disdase In(ormaGon lo
third parties unies�it obtains the CI7Y's pfiror written conseni TI�e CiTY �s sub�ect tb Chapter 119 ot Flanda Statutes,the Flnrida PubliC ReCcxds
l.aw The Agreernent. this Addendum and any re�ateci documents andlor correspondence shall also became a public record sutr�ect to the Pubf�c
Records Law, regardiess af any confidenliality provision au;hned in the Agreement, The CITY may respond to�ublic records �equests wdhoul
prnviding Vend�r any notir.e However m the event the C�TY raeeives a request far Vendar's informaUon,which�s exempt irom d�sclosure pursuant
ta the Public Recards laws AND is clearly marked as canfidenl�ai,!he CITY�v�1i redact such mfarmalior�from telease unless oth�rwfse authorized zn
wriUng by Vendor The Cf?Y may unilateraliy cancei 1he Agreemerit for Vend�r's refusal to aUow pubiic access to public records related to the Aqreem�nt
AcldiGonally Vendor shai{comply with all applicable requirements o(the t'�blic Recflrtls Laws,particul�r�y�f Vencfor is a"Go��tr�ctor°as defif�Pcf u�der
§ 1��,0��1, �S This provision shall �urvive the expiratinn cn termmat+�n o' me Agreement IF VENDOR HAS QUESTIQNS
REGARDING TNE APPIiCABlLITY 4F CHARTER 119 Td VENQ(7R'S DUTY TQ PROViDE PUBLIC
RECORDS, VENDOR MAY Ct7NTACT THE CUSTQDIAN OF PUBIIC RECORDS AT (3Q5) 673-7411,
RAFAELGRANADO(�MIAMIBEACHFL.GOV, QR 6Y MAIL AT 1700 CONVENTIQN GENTER DR,MIAMI
BEACN, FI. 33139.
5.Indemnity. Nothing in the Agreement shafi be construed as a waiver ot sovereigr� Immu��ity nnr as an indernnilication of Vendor by
CITY,and any clause in the Agreement providing for City to indemnify Vendor is hereby deleted fn its entirety andlor nuil and void.To
th�ext�nt perm�tted by law,and subject ta 1he limiiations of 5�ctbn 768 28.F(aride Statutes,the Gty will be responsfbie for i1s own neghgent acts
or omiss�ons aris�ng out of this Agreement.Noth�ng in th�s Agreement wifl be canstrued as a wa+ver of the City's savereig��mnrumry,r;Qr as an
agreemeN to+ndemnify or hofd harmless the Centracior.
6. Compliance in its perfcarmanGe,uendor shail,at its own expense,at ali t�mes in the term.
a Permits have all appiicable pe�mits.6censes.eonsents and apprpvais necessary;
�, General comply with atf�ppiicable federal,state,local�aws and ather governmental requ�rements,inc�uding tnase of Ihe GiTY;and
� Pr�vacy.comply with aii appiiesble state and federai laws and CITY palictes and prflc�tiures gavern�ng the use artd�ar saf�•keeping o[confkienhal
h�ghiy sensitive, andfor personally idenhhabie a protecled heai(h�nfarmation(as may be defined by state or federal law) Vendo�shaU abtain
�n �clvance. alI necessary perm(ssions and ca�sents requ+red m regard to Yts ea�eehon ar�dio�rec;eip(of any such�nfprmal�on.
1.General Provisions.
a Warran6es Vendor,at a mirnmum warrants thai Ihe IP,the goods,andfcx services ta be provideJ by Vendor v�nll be free oi any materia��efects
and wdi operate and confvrm to the specifications provided in all material aspects throughout the lerm at the Agreemenl This warranty shall be
m addrtion to any warranties prov�fed in ihe Ag�eement.
n PutrliCitv. Vendor shall nat make�r,y annoimcements reiatirrg to the Agreement, nor shall Uendar use the CITY's name.hademarks,logos rn
m�ics,without the pru�r written approval(rom the CITY's Commun�cations Oepartment in each�nstance.
e. Insuranee The C{TY,as a public bady corporate entity,warraNs and represents that it is self-funded for liab�lity�nsurancc,wilh sa�d protection bemg
applicabte to bfiicers,en�ployees,servants, and agents while acting within the scope of theMr empinymenl by fhe CITY_Any prowsion requiring the
CITY lo provide o�acquhe msurance caverage ather than such seff-insurance shail not be efier.iiue Vendor shall have and mainta�n the lypes and
amaunts af msurar�ce tt�at,af mim+num w�li cover Vendvr's (or sutrcontractor s?expasure m perfarming Rhe Agreemeni and name the GITY as
addit�onal insured and be pnmary and non-contnbut�xy an Vendw's poliGfes(�xce�pl fa workers compensaUQn&Rrofessbnal Ilabdity).All pohc�es
silali be in a form and wiih deductibke lim�ts reasonably satisfaciory tn fhe CITY with msurance comparnes reasonably approved by the CITY and
authorize�t�do business m the State of Fbrida Ceriificaies of ali�nsurance shall b�depos�ted with the C�TY pr�a to Ihe date of the Agreement
AI{insurance�vlicics antl ceriificates shalt cdnta�n a provision that it wili r�at be canc€�ed w�thout giving!he CiTY th�rty(30)ciays'written notice priar
to Ihe effect�ve date o(cance11a6on T�mely renewal cerlifrcates w�ll be provided!o fhe CITY as cc�ver�P renews Vendor,for and on behalf of itselF
and each af its�nsurers,hereby wa�ves a�y and all r,ghts of subrpqal�pn against�he CITV Cor any loss ar damage an�n�bam any cause r.overed by
any in$irrance required l�be c�rned under lhe Agreement by any other insurance actuatiy carried by Vendor Vendor shali p�ovidP copies of any
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Qcx:usign Envelope 10:QDCE9681-C9C8-4(145-8405-5F805918FAB5
�nsurance pai�cies upor� request by Ihe CITY i(the pinfess�ona� Iiabdity�ovarage �s pr��ndpd on a ciairns-made basis,then such insurance
shall continue for ttt�ee(3)years fo0awing the expiralion or termir�ation oi(he AgreemRr�t Tha insurance shaU have a reiraactrve daie aF plaoement
by the efiec;Uve date ol the Agreement.
4: Th1rd Part�es The C(TY is nat liable for the�Is of thiro parfies w the c�nseq��ences ot Ihe ar,ts oi ittird pariies There shall be no ihird party
beneficiary k�the Agreement
e Gaveming Lav+. Th�Agreernant is governed by ihe laws of the State oi Flontla,w�thnul regards ta ds conflicts of law principles Exclusive uenue
af any�ctions shalf be in MiamaDade Caunty.!=londa.The CIT'v'is eMitled to the benefits oi sovere�yn�mmuniiy.
R Travel Ex�aenses �f the GlTY is respp�sibl�tar reimbursing Vendor for travel expPnses pursuant !o the Agraem�nl,bills shail t�e subject to,and
shali be submitled by Vendor in accprcJance wdh,§112.06?,F S and th�CI7Y's Travaf Palicy The CITY rosesves Ihe right not lo p�y lrave�
expenses uniess the CITY approves suCh ea�ens�s in advance,in writmg
� Lobbvm9 Vendor shaQ be solely respansib�e ftu�ts comp4iance wdn the iobby�ng prohib�tions ssi farth m Sections 2-4$1 andlor 2-4A8 of the C+ty
Code.
n Cpnfiicts VQr,dpr represenLs U7at i(�s famiNa�wi�r,and shall be respansrble fa!,compiiance with!he requirernents of Chapter 112,FI�xiOa Sk�tu4es
and other taws and regulations concerrnng con�icls af inlerests�n rlealing with public entities ot the State of Fiorida V�ifation of this seCt�n shall
be grounds for Ierrninat�on tr�r cause af the Agreernenl
+ Renevrat Any automat+c�enewal prov�s+on is hereby delele� In fhe event that the Agreem8nt is heid aver t�y the CITY t�eyond the railial teRn
herem p�ov�dect,if shall only be from a monin-lo-month basis and shall not constilule an�mplied renewat of the Agreement.Said manth-ta-manth
exlension sha11 be upon the same t�rms of ihe cont�act,inciuciing as to compensation and payment.
i Terminatio�,Upon giving af Ieast ninety{90)deys'written notice lo Vendar,the C�TY may lerminate the Agreement,at any time,either for cause
or for CtTY'S convenience.with no further obligation to Vendor other than to pay ior any gaods recefvetl or serv�ces rendered m campli�ce wilh
the Agreement pnor to Ihe eftecuve date af ierminabon.The GITY shall not be liable for any ear4y tarminaGan charges In the evenl uf termmat�on
ipr cause.(he CITY r�serves ali r�ghis avaiiable lo it at law and in equity
k Records Vendor agrees to keep and maintain,separate and tndep�rrrdent rec4rds.in ac�ordance with generally accepted accounting�xinciples.
dewted exc�uslv�ly�c�its obligaDons and acUvities under the f�greemant Such records{�ncluding baaks, iedgers, ;ournals, and accounts)shall
contain all enkr�es refler,lmg the buSinPss operakions under the Agreemant The CITY nr�ts authorized agent shall have the righl to audil and
�nspect such records from time m tima dur�ng the Ierm of ine Agreement upon reasonable notice to Vendor.
� Delebon Any term andtar c�ndition in itre Agreement on the foliov�ng sub�ect matters ara hereby deleted in their entirety and dectare0 nu�l and
vo�d`(a)Grants of exclus�vity Dy Ihe CITY to Vendex;(b)Restnct�ons on Ihe hinng of Vendor's emp�yees;(c}the CITY's responsib�lity'o pay
mt�gible ta�s,praperty ta�s.or sales taxes,{d)the CITY's to�t liaaili�y;{e)Autc�matic renewals of the lerm o1 the Agreement,(f)inten6onally
omitted; (g)intentiqnally om�tted,(n}Inlentionally omittetl(�)Grantmg Vend�r any nght to audi!the C�TY;{jj intentianally omitied;(k)Arbitration
and mediation ela�,ses,and(i)Indemnlfication of Vendor by th�G�TY Seetton 2Q at the Uendors ierms of 5ervice shall apply mutually to both
part+es.
m Assi�c nment.Vendor shall not ass�gn,transfer,delegate,subcontract,a�otherwise d�spose of,whethe�vo►untanly, invofuntarily,a by opera6an of
faw, any right or n��igation hereunder without the p�ipr wnl�en consent of the GITY, not to t�e unreasonahly wilhheltl Any such unap�oved
assgnment, subcontracting or Iransfer is vo�i Na subcontrachng �r deiegation shau rel�eve vendnr of any obligation or �iabllity under the
Agrec�ent Noiw�Ehstand�ng the faregoing,Yend�r may ass�gn this Agreement m�ts entirety,without the Gity's pnor consent.to an affibate a in
connection wilh a merger,acquisiNon,corparate rearganization.or sale of al►or substantially all of ihe Ve�cior s assets;prowded,hawever,no
such ass�gnment shall r�sulf in a material change ta the lechnqlogy platform,user�ntarface,data arch�tecture or�ntegraGa+�ca�sab�lii�es used to
de1lver the services under(nis Agreement unless Vendar has�btained the p�ior wrilten consent ot the CITY,not to be unreasonably withheld.
Vendor shall pr�vide the Gity with wntten notice o}any such assignrnenf at least fhirty(30)tlays pno{ Within s�xty(6�)days after recei�t of such
notiCe from Vendor,Ihe Ciry may t+�rrn�nate this Agreement upon Ihiriy j3�j tlays pn�r wrrtten nolice �n the event r�t such lermination,the Vendor
wiU t�e enl�tletf to payment for services saUstactonly pe�formed��p tn the effeeGve date of termina4ian: however, nc�early terminat�nn fees or
penalt�es w111 app(y
8.No dlscrimirration. in connection with the�rovision of goods ar serv�ces undet fhe Ag�eement.Ihe Vendar shali n�at excl�de from participalion
�r,,deny the benefits or,of subjecl to discrimrnatian anyone on the grounds of race,cobr.nalional ong�n,sex, age,disability,retigbn, income or
fam�ly stalus Adddionally Vendor shall comply f�RIMy with the City of Miarn�Beach Numan Rlghts Ortlinarm�,codified�n Chapler 62 af the Gdy Code,
as may be amsn�ed from time ta tirne.
9.Vendor's compNance with anti�human trafficking laws Vendar agrees ta comply with SecUon 167 OG,Florida Statutes,as may be amended
from iime ta time and ha�executed the AnU-Numan Tra(f4ck�ng Affidavit conlaining Ihe cerlification of c�rnpl�ance wtlh anti-h�iman lraffcking laws.
as requ�red by Se�:tion?8'Q6(13),Flc�nd�Stati�tes,a copy of�vhic,h is attached he�eto as Exhibit"A"
10. Prohibitian on contracting with a business engaging in a boycokt.Vendar warrants and represents Ihat it Es not currently engaged�n:
and will naf eng�ge in,a boycott,as aefined m Section 2-375 of lhe C�ty C�rrte �n accortlance wifh Seclion 2-3J51(2){a)�f the City Cude.Vendor
hereby eert�fies thal Vendar 1s noi r,u�rently engaged in.and for th�duration of the Agreement,w�l not enoage m a boycn(t of Israel.
11. Prohibitian an cantracting with an indiviclual or entity which has performed services for campensatian to a candidate fw City
elec�ed oHics. vendnr warr�nts and represents Ihat,wilh,n Iw�(2j years�rlor lo the Ef(ec:five Date qt(he Aqreement, Vendor has not received
r,or��pensation for services perfarmed far a candidate for City elected�tfice as r.rontemp�ated by the prohibiti�ns an�exr.aplions ot SectFan 2 379 of
ihe City Cade-
12. Prahibitian against contracting with tpreign cauntries of concern when��individual's personal identifying information may be
accessed.�ler��ior hereby agreE�s tr>c�mply witn S�;4�an 287 i3II.Florid�Statules as may�e amend�d fram Gme ta timP Vendor warrants and
Docusign Envelope ID:C814EA02-F9A6-4658-9608-176E893E2E62
Rocusign Enveiope ID:DDCE9681-C9C8-0045-8A05-5Fti05916FABS
reptesents fhet is does not fali wltt��n the defirntion o(a Prohibited�.ntiry,and as such,has caused an author±zPd representallve ot Vendar to execute
the"Prohib+Uan Agamst Contrac.-fing wi(h Er�tit�:s af Fc�re�gn Countnes of Concern Af(kiavit,"incorporated herein by reterence and attached hereta
�s�,��a��..�.
13. Inspectar General Audit Rights.See��ibit"C"attar.hed hereta and�ncorporated here�n
94, E•ver(fy See Exhibit"C�"aflached hereto and�ncarporaEed herein
15. N�countetparts; Signatures. The Agreement may be executed in caunterparts. It may be signed electronically and such electronic
signaYures shall constitute an orfg�nal for ail purpases.The pa�ies represen!and warranf that any persan s�gning the Agreement has the authority
ta do so and that such s�gnaWre shafl be su�cieni ko bind Vendor This Agree.menl shall be considered signed iftwhen a pariy's s+gn�ture is
delivered by facsimile or e-maif transmission of a"�P'famat date`i!e,indEading via DocuSign Such signature via DocuSign shai!be treated m aA
respecfs as having the same force and effect as an origt�ai sit�nature.By s�grnng below,Vendot s authorized representaGve agrees to inC4rporate tb�s
Addendum into the Agreemenf,and hereby execu(es this Addendiim as of,he date set forth belaw
8y sign(ng befaw,Vendor's authorized representative agrees tp incorporate this Addendum inta the Agreement,and hereby executes this
Adde�dum as ai th�date set fQRh beiow.
, � ;�
CiTY �� } ' �.�,
P , � ,,'
_ k�� � � �" e�. ��____________.___
By 4� �'
Encl` Carpenter,P,E., ity Manager
i !,,
Oate. `'�1 .��..
Approved as lo F�n and Legai 5u�ciency
_ �`���`��---- _ tl��(�'�ZS
� ity Attorney (��
VENDOR s���a uT.
,- .,.
._....
By `�` ' e
Name Patnck Hayden
Titl�' President
da� 10J9/2025
Docusign Envelope ID:C814EA02-F9A6-4B58-9808-176E893E2E62
Qo�uslgn Envefope iD UQCE9681-C9C8-9(}45-$405-5FSG59iCFqBS
EXHIBlT"A"
ANTI-HUMAN TRAFFICKING AFFiDAVtT
in accardance with Seetio� 787.06 (13), Florida Statute$, the undersigned, an behalf of
Vendar hereby attests under penalty of per}ury that Vendor does not use coerc�on for labor
t�t services as defined in Sectian 787.06, Flar�da Statutes, entitfed "Human Trafficking".
1 understand that I am swearing or a�rming under oath to the truihfulness of the claims
made ir� this aKdavit and that the punishment fo� knowingly making a false stateenent
includes fines and/t�r imprisanment.
The undersigned is authorized to execute this affidavit an behalf af Vendor.
VENDt)R:
F3QS'�Il�'�1L�d�h�a Verm�t�ys�ms , a Dg{aw_�te Carporation
___��--�� � � .
�`����'"� 12 Market Place. Essex JunFtion. �lT 05452
Name/Title: �?atri H�yden. President (Address)
State of v�r.�,�
Gaunty of Shittenden
The foregoing insfrument was acknawtedged before me by means of� phys+cal presence
or � on6ne notarization, this �� day of �,/�-`�`p�''�� , 202 S� by
1'a�CiC.�,/. Ctfr^�I�A ...__� as ��(`lS�tLC'��- Of
�c'Tf at�, �-�-�,, , a �2�!'uat't__�tr � , known ta me to
be the person described herein, or wha produced ___ _ ______ as
identificatie�n, and who d�d/did not take an o�ath.
NOTARY PUBUC:
G� �-------...
(Signature) e~��"�_ �rik Wirkkals
�-C�� ��,�-����F, Motary Public Stete of Yem�ont
- ---- Ccunmission Na. 157.0016724
(Rrint Name} ��,;S�;f,r,�p; �r3tt2p27
My comrnissian expires: � �� �
Docusign Envelope ID:C814EA02-F9A6-465B-9808-176E893E2E62
Docusign Enveiope ID DDCE968S-C9C8-4Q45-&405-5F80591GFa85
EXHIBIT "8"
RR()NIBITION AGAINST CONTRACTiNG WITH FOREIGN CC?IINTRtES QF
GONCERN AFF#DA�lIT
in accardance with Sectian 287.138, Florida Stafutes, incorpnrated herein by r�ference,
the� undersigned, on behalf of Vendor, he�eby attests under penatty of perjury that Vendor
does not meet any af the foliowing criteria in Paragraphs 2(a}-(c} �f Section 287.13$,
Florida Statutes (a� Vendar is e�wned by a government of a fareign cauntry of concem: (b)
the government of a foreign country t�f cancern has a controlling interest in Vendor, or (c)
Vendor is arganized under the laws of ar has its principal piace af business in a foreign
country ot concern.
I understand that I am swearing ar affirmi�g under oath, unde� penafties of perjury, to the
truthfulness of the claims made in this affidavit and that the punishment for knawingly
making a fafse statement includes fines and/or imprisonment.
The undersigned is authorized ta exeGute this affidavit on behalf of Vendor.
YENDdR:
_RecTrac, Lt,C_d!b/a e ont Systems __, a ___Delawa�e_ corporation
��
---- __._.._._._
12 Market Place, Essex Junction, VT 05452
Na �tie: µ. ✓ rick Hayde�, Presid�nt_ {Addres�s)
State af Ve�mant
Gounty of �hittendetL ____
The foregoing instrument was acknawl�dg�d befare me by means of�physical presence
or � on6ne otarzation, this ��' day af ��-`�bat' _�_ , 202 � by
_,�.C:,�� � as f�S i �_._^. , of
��____.
"t _�__________ ,a �t�,tVet`t. (,dt�ofw�j , known ta me to be
the pers�on desc�ibed herein, ar who produced __ � �~ as
identification, a�d who did/did not take an aath.
NC7TARY PUBLIC:
G� �,,.------
(Signatur�} E�W;�
� � � 1� �i ��^ Natary Rub1�c$tate of Vemzont
�.cti �,J�C ti� Commission No. t 5 T.0016724
(Print Name} Commission E�cp: 1/31/2427
My commission expires: �3t �.�
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusign Ernekape ID:DDCE9681-C9C8-4045-8405-5F805918F4B5
EXN181T°C"
INSPECTOR GENERAL AUDIT RIGNT$
(A) Pursuent !a Sectian 2-258 af tnc>,Code of the CiEy Qi Nt�ami 6each ihe Gity has esl�Wished th�QKice of the fnspector
Generai wh�ch may,on a randcxn basis perforrn rev�ews,�udits,�nspections and invest�gations on atl City contracts,througnoul the
durati�n�f saici contracts Th�s randam audit�s separat�and distinct kom any ol�7er audii periomied by ar on behalf of ihe City
(B) 7he C7ff�ce ol the Inspector Ganeral is authonzed to investigate Ciry a!tairs�nd�mpawered to review pesl.pre�;nt and
proposed City progr�ms,accounts,rer�rds,�ontracts and transactions In�dditicn,the Insuecior Generat has the powe�to subpoena
wdr�essas,admFmster a�ths,require the producAon at witnesses anci monitcrr C�1y pro�cts and programs Monita�ng af an ex�stmg
Gty pro�ect�x�rogram rnay�nelude a report cancernmg whetner the profect is on Ume,with�n budget and in canfonnance with tfie
cantract documents and applicable!aw The Inspector General shaU have ihe{,�c�wer b audit,�nves6gate,mpmtor,oversee,inspeCt
and rev�w opsrations,�ci�v�ties,p�rformance and proa,rement pracess including but not�'�rn�ted to praject design.bid spec:if+cations,
(bu1lproposalj sutrmiitals actiwt�es of Ihe Vendar, �ts o�cers. agents and emplayees, I�bbyists. City statf and elecled alficials ta
ensure con�ptiance w�th!he conlraci documenfs and tu defeci haud and corruplion Pursuanl fn SecGan 2-378 ot!he Ciiy Cade,the
City is a(IocaUng a percentage oi�ts overall annuai contract expendilurss to�und lhe acrivil�es and aperaGo�s af the�Jffice of Inspector
Generai
(C) Upon fen(10)days written notice to tfie Vendor,tne Vendor shall make all requested cecords and doc�ments available to
(he Inspector Ge�erai ta inspeclian anQ copying The Inspector General�s empawered ta retain the services oI independer;t RnYale
sector audito�s to audit,investigate,monitnr,ove�see,insp�ct and rewew operatiorTs ack�vibes,performance and procuremenf pr�ss
inciutling�ul not Ilmlted to pro�ecl design,btt1 specifications,{b+d/proposai)submitlals.activ�ties ot the Vendor ds oK��ers,agents and
emplayees, lobbyists, C�ty staff and elected officiais to ensure camphance w�►h lhe conUact documents and lo delect haud anr.
corr�ption.
(D} The inspectar Genera4 shali have the right ta inspeel and cppy ali dpcuments and r�ords in the Vendor s possession,
custady or Controi whYCh in the InspeCtor Genera�'s so�e�ud�ment perlain to performa�ce of Ihe contract,includmg,but not limited to
originat estimatE eles,change arder estimate files,worksheets,proposals and agreements from and with successfuf sut,conlraclors
and suppNe�s, all pro�ect-�elat�d correspondence, memoranda, instructians, fina�c�al documents, ec�sUuClion documenis
(bid/propasal)end contract doc�ments, back-change documents,all documents and records which involve cash, trade or volume
discounts.msurance proceads,rebaies,or dividends recE�ved,payro0 and perscfnnel records and suRpart�ng documentation fw the
aforesaid documenls and records
(Ej The Ve�dor sha11 make auailatrie at its office at all reasonable times the reco►ds,materials.�nd other evidence�egarding
fhe acqu�siGon(bid preparatianj an0 perlormance of this Agreement,far examina4an,audit,a repraductron,until three(3)years after
finai payment under thls Agreement or for any longer peritxf rer�uired by statute or by�ther clauses of fhis Agreement.in adddion
� ff th�s Agreement is campielely or partiaily termmaled, the Vendor shali make available ieeords rela6ng to the
wo�k terminated untii three(3�years after any resuqing flnaM termination settlement.ar,d
li. The Venaor stiaii make availa�le recards rel�ting to a�peals ar to litigat�on�r the settiement of c;la�ms ansing
under or relating la Ihis Agreement crnti)such appeals litigation,ar cla�ms are fmally resc�ived
(F) The prows�ons�n th�s seci3on shaN appiy fa the Vendar,its office�s.agenfs.employees,subcantraciors and suppiiers The
Vencior shail incorporafe the provisions in this section in all subcontracts and all other agreements execuletl by ihe Ve�idor in
connection with the per�ormance of this Agreement
(Gj Nalhing in this section shall impair any iruiependent right to the City to conducf audits or mvestigaGve acbvi6es. The
prov�s�ons of this sectiorr are neithe�miended nor shelf they be construed ta imUose any 1lability an the Gity by!he Vendor or thUd
�arties
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
pc�cusig�Envelope ID:DDCE9681-C9C8-4(I45-8405-5F80591EF485
EXNI9IT"0"
E•VERIFY
(A) ta!he exter�t that Vendar prov��es iabar, suppl+es,or service�under tr;�s kgreemen�.Ventlnr shalt camply with Seckion
44$.�95, Florftla Statutes,"Employmeni Elic�it�ility"(°E-Veriiy 5tatule°1,as may t�amended frc�m time to time Pursuant to the E-
Venfy Statute.c�mmenc�ng on�lanuary 1,2(121,Vendor shail register w�th and use the E-Verify sysiem io veri�y the work authoriz2t�on
slatus of all newly hired employees during the Term of Ihe Agreemenf. Atltlitionaliy Ventlor shall expressly require any subvendor
performmg work or providing services pursuanl lo tMe Agreernenf to Ifkew�se utihze the U S Department�►�lomelana Securitys E-
Ve�fy system to verify tne empl�ymeni eligibility ot alf new employees h�red t�y the subvendoc E(Vendor enlers into a contracl mlh
an approved subvendor,the suDvendar must provide Ihe Vendor wilh an affidavl{stating ihat the subvendor does not emplay,conlract
with,or subcontracl with an una��lharized alle�. Vend4r shall mainfaln a copy of s��ch aff�iavil for Ihe tluratian of this Agreement or
such olher exlentled periaf as may be requiretl under this Agreemant.
{81 TERMINATION RIGHpS.
(1) if the Cfty has a gond fia�th beiief thal Vendor has know�ngiy v�olated 5�ction 448 09(1 y �iorida Statutes,which
pr�hibils any person from knawingly employmg,hinng,recruiling,or refernng an alien wha is not�uly aulhanzetl ta work by
the�mmlgraUon iaws or!he Atl�rney General af ihe Umted States,ihe City shafl terminale chis Agreement with Vendor ior
cause.and the City shaU Ihereafter have ar owe na further ot�iigatian or 6ab�fity to Vencic�r.
{2� ff the Ciry has a g�od failh belief that a subvendor has know�ngry violated the foregoing Subsactian 1�.9(A� nut
the Vendor�therwise �,umplied wiih such subsect�on, Ihe Cily wil prompqy nakify the Ven�ior and order the Vendor to
immed�atsly terminate the contract with the subvendor Vendor`s falure to terminate a subvendor shall be an even!of default
untler this Agreemen!,entitiing City ta termindte thfs Agreement tor cause.
(3) A contract terminated under the foregoing Subseat�on(B)(1}ar(8}(2j is not in breach of conlract and may not be
cansidered as such
{4} The City or Vendor or a subvendor may 6!e an actinn with th�Gircuit or County Caurt to chaAenge a lermination
under the ioregoing Subsecti�n (B)(1}or(B)(2)no later than 2{}calen�ar tleys a�er lhe date on which the cantract was
terminated.
(5} if the City termfnates the Agreement with vendar under the taregoing S�,bseclion (Bj(�), Vendor may nai t�
awarded a pablic contcact for at Ieas1 1 year after the dale of terminaGon�f this Agreement.
(6) Ven�or is iiable for any adclitional costs�ncurred by tha Cily as a result of the terminatinn ot this Agreement under
this Sec6on 10�8
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Docusign Envelope ID'DQCE9681-C�G8-4045-84q5-5F805�Jt6F465
MIAMIBEA� H � � � . . ���
PRCUCUREMENT DEPARTMENT ' ` • `
.� .� , �
� _ Pi�g�back Ap roval_ ' Award of ITQ _ ',
f.._"" . ._._.__._.�. ..♦ ., . . ... .____ ....... ...
Contract Executian Request ior Contract Term Renewal
_ _ _.._ _._� ____ __
Change Order Approvaf X Other.Waiver ai Competitive Bidding
_ Re uirement
--- --__ - . ----...-----_--
_ --- --- __-- -- - -------
Request the City Manage�'s approval to waive bidding and issue a purchase order to Vermont Systems.
Inc.,as requested by the Parks and Recreation Department,for a software solution far aclivity registration; I
facilit�reseNations,inventor�control,ticketinc�payment processing,and related services. __
•� •. .
The City of Miami Beach currently has a software license,maintenance,and suppo�t agreement with
Vermont Systems,Inc.("VSI").This software supporls the Parks and Recreation Depariment's registratian
system for activity registration,facility reservatio�s,inventory control,ticketing,payment processing,and
refated seNices.The agreement expires on November 6,2025
Backgound
On Sepkember 25,2Q 17,the City Cammission,via Resalutian No.2017-29996(Exhibit A),waived,
by a 5l7ths vote,the formal competitive bidding requirement,finding such waiver to be in the best
interest of the city,and approving and autharizing the Mayor and City Clerk to execute a Sofiware
license,Maintenance and SuppaR Agreement with VSI in a form acceptabfe to the City Menager
and the City Attorney,for a three(3)year term,with twn(2)additionai one(1)year renewals, in
an amount not ta exceed$104,035.00 for the initial Year 1 purchase price,and$10,284A0 each
year after that for annual mainte�ance services,for a Parks and Recreation Departmenl software '
far acfivity registration,facility reservations,inventory control:ticketing,payment processing,and
related services.
On May 16,2018,City Gommission Meeting,Resolution No.2018-30298(Exhibit B�passed,
adding$3,360 for the annual maintenance to the VSI agreement to standardize the software for
bath the Flamingo Park and Miami Beach tennis centers.
Qn January 13,2021,City Commissian Meeting,Resolutian No.2021-31542(Exhibit C)was
passed,approving and authorizing the City Manager to execute Amendment Na. 1 to the
agreement with Vermont Systems, Inc.,adding web hasting services provided by the Contractor.
The Department is very satisfied witfi the software,and the resident response has been positive.The
Coniractor"s exceptional cusiomer serviee quickty addresses any issues and improvements requested.
The proposed replacement agreement(Exhibit D)is for 36 months,beginning on November 6,2025.Year
t costs will be$29,731.85,Year 2 is an estimate at$31,21$.44,and Year 3 will be estimated$32,779.36,
for a total af$93,729.65 over three years.The Department finds the price fair and reasanable.
Therefore,based on ihe justi6cation stated herein end the authority g�anted to the City Manager m the City
� Code for purchases up to$100,OOQ,this item seeks approval of the Ciry Manager to waive the quote
requirements of Admfnistrative Order PQ.16A2 and continue utilizing Vermont Systems,Inc.for the
reguired so(tware in a maximum contract amount not to exceed$1QQ,Q00.
. � .
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Docusign Envelope ID•.DDCE9681-C�8-4045-8405-5F805916F485
Resolution Na.2011-29996,Resalution No.2018-30298, Resolution No,2421-31542,and GMA 2022-59�
A roval
_.�P.._._�—__.__. ._ - —_--- ---_ ____. ---
.
City of Miami Beach Citywide Procedure 16.02{A)(2j(b)"In rare cases when three quoles cannoi be
obtainec��e.c�_,stantlardizaiian or waiver oi the uote ,the ap�roval of tne City Mana�er shall he required:'
Year 1 fi29,731.$5 �
Year 2 Estimated$31,218.44 �
Year 3 Estimated$32,779.36
— _---.-�._.___� _..__ __._ . _ _ __---------------�
36 Months�No renewals� i
Exhibit A:Resolution No.2017-29996
Exhibit B:Resolution No.201&30298 �
Exhibit G�Resolution No.2021-31542
Exhibit D:Form AQproved Service A�reement �
----_ _ . _ _ _-- -------.__--- -___._ ___ _--_ __—,
Hr . . ... ...... .
� �1 •
Dept Neatl •• Prac�remen� N1A ACM ! C�ty Managec N1A
M"�'�_���- ,.. . i
.. � -'r--,-..-,..-.--.. _:.� �.,,.. _' '
aa� 10/13/2025�5:24 AR�IT nale 10n5/2025�11:18 t��T
_____ ___ ---�
Docusign Envelope ID:C814EA02-F9A6-4658-9608-176E893E2E62
Oucusign Fnvelape ID pDGE98$1-C9CA-0Q45-8405-5F805916F485
EXHlBIT A
RESOLUTION NQ. 2Q17•29996
A RESC}k.UTION OF THE MAYQR AND CITY COMMtSSIUN QF TNE CITY
QF MIAMI �EAGN, FLC}RIQA, WAIVING, BY 5t7THS VdTE, THE FORMAL
GOMPE"fITIVE BIDDING REQUtREMENT, FINDING SUCN WAIVER TO BE
IN TNE BEST INTEREST dF THE C1TY, AND APPRC?VING aNQ
AUTHt�RIZING TNE MAYOR AND GITY GLERK TQ EXEeUTE A
5�FTW�4RE I�ICENSE, MAINTENANCE AND SUPPqRT AGRE�MEN7
WITH VERMONfi SYSTEMS, tIVC., IN A FORAA AGCEPTABLE TO THE
CITY MANAGER AND THE GITY ATTORNEY, FC)R t� 'THREE (3) YEAR
T'ERM, WITM TWO (2) AQDITIt�NAL C�NE (1� YEAR RENEWAL.S. IN AN
AMQUNT NQT T(� EXCEEQ $1Q4.Q35.OQ FQR THE INIT(�4L YEAR 1
PURCHASE PRlCE, AND $10,284.�0 EAGH YEAR THEREAFTER FOR
ANNUA� MAINTENANCE S�RYICES, FOR A FARKS ANQ REGREATIQfV
qEPARTMENT 5f3�TWARE FOR AC7tVii'Y REGISTRATIQN, FAGILITY
RESERVATlONS, INVENTORY GONTRC?L, TICKETING, PAYMENT
PRt�CESSING, AND RELATED SERUICES.
WHEREAS, on Augusi 15. 2012. Requ�st for Proposals (RFP) Na. 62-11112 was
issueci to install and r��aintain an externally web hosted software for the City of Miami Beach
Parks ancf Re�reat�an Departm�nt; and
WHEREAS, on January 16, 2013, the Mayor and City Comrnissian adopted Resoiubon
2Q13-281(?8 aeceptir�g the recc�inmer�dation of the City Manager to enter inta ne�otiatians with
the seeond-ranked proposer Gapturepo�nt cam, pursuant to the C�FP Na. 6t-11/12; and
WHEREA5. on July 15, ZQ15, the Parks and Recreation announced the lai�nch of
Capturepoint; the web-based r�gistratian system was estabiished to provide fart�ilies with the
convenience of registering and paying onl±ne for parks and recreation programs and actnnt�es,
sornething thak the previaus sysiern dicf not offer; and
WHEREAS, aith�ugh Capturepoint has prov�ded the Ciry with its needs as outi�ned in
the RFP, staff has fo�,nd thernseives constantly requesting for Iterris to be changed, upgrad�d
an� added in order to perfarm daily functic�ns; and
WHEREAS, although the online r�yistratian rtiodule is functie�nai, the department has
rece�ved n�ultipfe complaints froi�� residents stating that it is hard to understand ancf not user-
friendly. and khe Gity c�f Miami B�ach Parks and Recreatia�i Department s needs have
surpassed the Gapabiliti�:s that Capturepoint current(y offers� and
WHEREAS, technalc�gy is an instrumental piece for both staN and customers �F THE
Gity's Parks and Recreation Department; and
WNEREAS, th� C?epartmenl submits it is �n the City's best �nterest to ielentify software
that is currently being used successfully by athe� mun�cipalit�e$, can prov+de the requ+red
�raducts and services witho�.it extensive customization. a��d is user friendly: and
WHEREAS, at the March 24, �016 IT Steering Committee meeting, Parks and
Recreation staff presented its request ta purchase new software for an estimated $75,UOQ.QO far
the initial year and $40,OOQ OQ tor each year thereafter; anci
Docusign Envelope ID:C814EA02-F9A6-4B5B-9B08-176E893E2E62
Docusign Envelape ID'DOCE96B1-C9CB-4045-8AQ5-SF805916F485
WHEREA5 the iT Steering eommittee voted in fauor af tt�e ciepartment's request and
tiic� p►aject�as f�inded $75,OOQ 00 thraugh the FY 7017 budget cycle, and
WHEREAS, upan the approv�i of furtids for a r�ew Parfcs ancl Recreation Software,
staff did research based on the needs and requested information fram several software
companies and also attended the 201C Fio+ida Recreation and Parks Association Annual
G�nference and met with seu�ral Parks ane9 Recr��tion Software exhibitors to coliect mare
informabon; and
WMEREAS, after discussu�g with slaft arn.! an�iyzing the best system to meet the
needs �f the City and ot the community as a w1�ul�, tt�e Parks and F2ecreatian Department
sefecte� Verrnont Syst�ms, Inc.(VSI) as th� new saftware provi�er; and
WHEREAS, V�! is an emplayee owned com�aany, focused an provitiing a range
af appGc;ation;� that in.r,rcafie efficiency �anci pror.l�.ietivity; and
WFIEREAS, VSI has specialized in developing fr�si� softwar� p�c�ducts for ��►tanat�in�
re�reation and parks operations fat� rnunir,ipal cuunty, state and Federal rnllrtary govemmental
�ntities, and eurrently has over 9?0 Municipal i�er,Trac custpmers with tl�ous�r7ds of��s�rs; and
WtiEREAS. the Parks and Recreation D��aartment has heen working with VSI to finahze
a praposal ti�at n�eets the City's n�eds and also cac�rdinated meetings with VSI, the Finance
(��partment and the I7 Department ta ensure the new software is in compliance with their
requirernents, in c�rd���to make the transit�t�n as smaath as possible and
WHEREAS, VS1 has provided the CRty with a final praposa) (�xhibit"A')which ineludes
the follcawing:
• RecTrac
.= Activity Registr�tiuit
v Facilit� Reservatior�s
�:: Pass Mana�ernent
� Point-of-Sale/Inventory ControltTickets
:�� Leagu� Scheduling
.� Gaurt Reservat�ons
• W�bTrac(t"�nline}
t� Internet Snftware for RecTrac Users
c� Activ�ty Registrat�on
�.-� Fac�lity Reservatior�s
o Pass Management
� l.eague SahedulFng
cY Cot�rt Reservations
� Splasp� Paye O�atia�s
• PayTrac
�� Cred+t Card Interface
• Support Servic�s—Trainint�
�a InstaUation 4nsite
�� Training Onsite
• Nardware
�� ID Card Hardware
�� Barcode Readers
Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
Qocusig�Envetape Ip:DDCE9681-C9C8d(MS-8A�5-5F805916F465
• 24/7 Custom�r 5upport
c� Llniimited Telephane Support(8 OU a.rn. —8.00 p.m EST�
�, 24/7 Wek�site Custome� Su�part Sectiar
n Compret�ensiv� H�ip File
� �nhancement Requests are wefcome; and
WNEREAS, the tatal cost of the software for the initial Year 1 will be �104,035 Q0, wittti
a fixed cost of�10,284.Q0 and each y�ar thereafter for annual ma�ntenance/service; and
WHEREAS, $75,OQQ.�4 wil► be iunded through the funds received in FY 17 and the
remaining $2�3,035.00 wili be Funded thiough funds icientified in the Parks and Ftecreation
pe����tt��ent`s FY 17 r�u�lget, which wiA be rall�ci over to FY18 `nr this project
N{)W THEREFCIRE, BE IT QULY RESOL.VEb BY THE MAYC?R AND CiTY
COMMISSION OF THE CITY OF Miami E3each, FlorMcsa, that the Mayai and City Gommission
hereby waive, by 5l7ths vote, the formai comp�titive biciding requirement. finding such waiver to
be �n the hest interest af th� City, and approve and authonze the Mayor and City Clerk ta
execute a Software License, Maintenance a��rJ Support Agreement with Vermant SySte�ns, Inc.
in a form acceptable to the City Manager and thE Gity Atton�ey, for a three (3) ysar term, wiih
two (2) additional one (1) year renewals, in an amount not 10 �xceed $�OA;035A0 f�r the init�al
Ye�� 1 pilrchase pnce, and $10,284.0� �ach year there�fter for annua) maintenanc,e services,
for a Parks and Recreation Department software for activity registration facility reservat�ons,
invertc�ry control.ticketing payment processing, and related services
PASSED ar�d ADOPTED this zs''`'day of Septemk3er, 2017.
ATTEST; , ��
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PNILIP �VIN "" i!
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RAFAEL E GRANAQ� , •,,��.�..... ........Y, "�r��
�� .r'••. �� APPftQYEb AS TO
CITY GLEFiK `C�:•`-'' "',;P�1�'�;;:.,,.4r '`: �'�`,�, FOFtM&tANGUAGE
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Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusig�Ernalope ID pDCE9681-C9C8-4045-8405-5F80591BF465
Rc�solutions - Cl V
i��I Al�/1 i �EA�:�i
CQMMISSfON MEMt7RANDUM
�i'� lionorai�le Mayc�r�nrl M�:mb�rs r�` th� C;ity Ccn7���a�ssion
�RCJM: Jinvr�y L. Mor�les, L'ify Manager
DATF: Sopten��r 13, 2017
�UB.IECT`A RE5ULU`( i�JN OF THE MAYOFt AND GITY CUMMISSIC)N OF TF4E CIl�Y OF
MI/�MI BE�Ct-1, FLORfDA W�IVING, BY 5l7TN VC?rE. THE FORMf�L
CdMPETITiVE BEDDlNG REQUIf�EMENT, FINQING SUCN WAIVER TU BE !N
TNE BEST INTEREST OF 7NE C4TY,ANG APPR(�VING�Nf� AUTH(JRI?_ING THE
MAYQFt AND GITY CLE(�!< Ta EXECUTE A SC)FTWARE LICENSE,
MAIl�TEf�ANCE ANQ SUPPORT AGREEMENT UVI?N VERMORII SYSTEMS, INC„
IN A FOf�M ACCEPT�BLE Ta THF �ITY MANAGCFt �N[� TkIC GITY ATT�RNEY,
�OR A THREE (3} Y�AR 7ERM, W�TH TWO (2) AC?DITIONA� ONE (1} YEAF�
RENEW��S, IN �N nMQIINT NOT TC� EXCEED ti104,035.t�0 FC)R TNE INITIl�L
YEAR '1 PIJRCHASE PRIC�. AND �1Q,2&1.U0 EACr{ YEAR THFREAFTER F4R
ANNUA� MAINTENANCE SCRVECES. C=tJR A PAIiKS ANI� REGREATION
(�EPI�RTMENT �QFTV�iF�RE FOR ACTIVITY REGISTF;ATION, �AC;ILIT1`
RESERVATM4�JS, INVENTCIRY C�NTF�f�I_, TfCKFTING, PnYMENT
PRQGESSING,f�ND REl.�1TEa SERVICES.
R���(�1_�I�NQATI(?N
Cami��issior� vatP���-�waivin�, k�y�f7ths vo1e, the farir�i cor�etitive hicicliny requirement, findint���ich
waiver to k,e n�� the b�st interest of the City, �nd ap�rov� anc! a�.ithoriz� the Mayar �nd City Clerk tc�
exe�:ute �a Sc�itware License, M�int�nance and Sup{�ort A�r�eri�eiit with Vermont Syst�ms, Inc. in a
farm accepl�bica tt� th� City Manager and t}�e City Aktorney, for a three (3} yerar tenn, with two {2)
�dc�iiional c�ne (1) year r�r��wals, in an an�aunt nc�t to exceed 51Q�1,035.U0 for thc� initial Yt�ar 1
purchas� price, and 510,284.Op each year ther�after for annu�i maintenance s�rvices, For a Parks
and Recreation Qe�artrr�nt saftwar� fc�r activity registration, fac'rlity reservatians, invc*ntory c�ntrc�l,
t�cketing, Payn�nt prc�cessin�. :ar�d r�alateci se�rvir,��s.
ANALYSIS
Cur°t�ent Parks and Recreation Soffware- Capturepoint
On Auqust 15, 2CJ12, Requc�.st far Rrc�pc�sals (�FF') No, 6?-i1112 �vas �ssued to ir�stall an�i �r�intain
�n Pxternaily w�:b hosteci software (or the Gity c�F Miami B-r.�ch Parks an�a Roereatian Qe�aartrn�nt.
On Jar7u�ry 1Ei, 2013, tl�e Maye�r and Gity Coi�imissian aclopt�d ��st�lution ?_013-28108 �ccepting
the recon�rnend�tion of the City l�lanager to er�ter into nsc�otiatians with th�second-rankecf pr�poser,
Gapturepoint.rc�m, p�jrsuant to the RFP No, 62-1'l/12.
(�n July 1�, 2Q15, the F'arks ar�cl I�ter.r�ation Departmei�t announc�d the launch of CapturepGmt.
The w�b-bas�d r����sfratior� syst�m w�s �st�blish�d tr� ��ravide f�milies uviih th� cc�nv���ience of
regist�rin� anci ��yinc� c�nline far parks and recreati�n {�rocJrams �nd aekiuitics, somethiny lhat the
(`'a£�e 58!i of�3''�3
Docusign Envelope ID:C814EA02-F9A6-4B5B-9808-176E893E2E62
Qocus�gn Enveiqpe�D;D�CE96@1-C9C8-4045-&105-5F805916F465
i,n t�vit�us�y�tc�rr�dici r�c>t c,tfet
Feedback an tl�� City's Use of Cap#�'��e{�ai►�t
Sir�c:e (�,'apt�irepc,ir�t's taunct� two {2} yc��rs �c�o, F'�3rEc� anc! Re�ri��tti��n st�tf ���s hacl sc;vcrai ongr,�i7�
issu�s wtth the softw�re. Altl����c�h C�pture;�ioint h�is l�rovicled the City with its needs as outlinr3cf in
th� R1=F', st�if has founci th�mselves const�ntly r�questinc� Fc�r iten�s tc� be char�yed, tipc�radecl and
addec► �r�o���i�e to perFarm�J��ily ftanr.iions.
G��turepainl has had ta be custonrzed e�Rcnsivefy ai�d stiii does not have the capabilities ta proviciu
thG :,ervices ancJ uses that the ctG�arin�er�l t��-ts founci i�ec�ssary to service the puk�lic effci�ntly. Mc�st
impc�rtantly, �Iif Ec,u�h the online registrat�c�n rriadule is fu�ict�anal, the de��rtment has received
E��u(ti�le com�l��nks frc�m r�sidents st�ting that it is hard iQ t�nclerst�ncJ �nci not user-friencily. Sirrq�fy
skat�:cf, tM7e City of Mia�ru Beach Park� �nd Recreatiun C)e��artrr���t'�; r�e�c�s have sur�aasse�i th�
c��labilities that Gapturegoint currenily ofifers.
7 h�. Gity uf MiF�ms Ei��ch F'arks ��nd i�ecr�atian is a larc�� d�p�rtrr�nt ��nd technal�agy is ai�
instrun�ntai pi�r,e for both staff`�:+nd custamers on a daily basis.f�s a result, tl�e d�partment feels it is
ii� thc� Gity's best int�rest to identify s�ftwara that is nlready in ewstence, is c►.irre�ritly being us�d
successfully by other rnti�7icipaiities, c��n �rovicie th� prpduGls and services we ne�ci witlanut
exter�siv�customiz�tion and Es uscr�friendly.
Tt�e tlepartment has faund that ther� are many ather ne�ds th�t are in�partank to have in a soflw�re,
�ti7Ur th7n the n�itiim�an�requi��r;�7��-�t5 outlirted iri the RFP tl��i Cayat�n�et��int providecl
At the March 24, 2Q1f� I�� St��riric� Co►rrnittee r��tirig, Parks anc{ Rec��eatian �tatfi prc�sented it�
req4,�st to �urchasc new software for an esiitr�ated �75,Ot7Q.00 fe�r the initiai ye�r anc! $40,0�?0.�� ior
�iac.h year after.The new software would include the fai(c�wing�ener�i abilities:
. /�c6vity R��istraCion
« F�icility Reservati�n5
� Ca�r�� Re�istration
* Lc�c�ue Reyisir�tic�n & Scr�edulinq
• Cra4�rt Rescrvatica�s
. M�ml��rshiE�
• Pass tvlan�gerr�ent
. Point of Sale�nd Irrv�ntory
• Pubiic Online Access
• R�p�rEs oF al(types
• Custamized Prieiny
• Marketing T�ols (E+rk�iilText Message Systen7)
• 24 Hour Su{�t�art
. Intc�ratian with the Gity's Financial System; Muriis
: Rs Law h�n�act�s Passible[c�the C��stomars Suilclin� New Prc�fil�s
• F'rior�ity Registration f=eatures
The: IT St�ering Carr�niftee v�teQ in favor of the de��ri�t�ent's request and tt�� �roJoct w�s
f�indcd �75,Q00.00 tltrcaugh the FY 2017 budy�t cycle.
ldetitifyin�a/Vew Sofiware
�.��<�r� th����proval oF funds fc�r a i��w f��rks and Ftecre�Uc�n Suftw�,r�;, st�ff G�id researr,h based
���ye Sar �t 2:�53
Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
Docu�ign Envelo�s ID DpCE9681-C9C8-4045-8405-5FBU5816F4B5
����� t���r� n�ctls�ai�rl r�:yu�stc.d u�ifc�rrr�itiur'� rr«�7i If�t�; (�I(owir�,y s�ltw�r�.: c;c��i�anic�s:
+ n�",1�IVE Net4vark
• Ve:r+�7ar�t Sys2cn�, ��u. {RGcTi��c;lW�bTr�c}
• Rec1
• M�xErruirn�oluUor�s Inc.
P�arks ��nd R�cre�ti�n st��f alsc� attentlecl thE 2016 Florid� Recre�t�ra�� an�a Parks Asso�i�tion
Ar7r7u�1 Gonfer�nc� ;and �t with s�v�ral P�rks ��nd �ccre�tion Saitw�re ��xhik�it��rs to �:c,llc cl
n�ee infcrrm�ti�ar7. Afler�n�lyzinc� what e�ch coi���ei��y h�rJ ta offsr and recefving feeelb�ck frr�m
ttic rru�nicip�lities that currc��tly use Ef�err�, st�?ff requested a derrx� from ACTIVE Netwarfc,
Vpr-��nt SysEe3ns�nd Ftec1.
Ov�raH, �fter discwss�riy with sta(f anil analyzine� the la�st system ta rr��t ti�c. nc�ds �f tl�e Gity
ancl of the r.c�mniuniry as � wt�ole, lt�� Park:-, and �tecreati�n fJepartrncnt seler,tt�d Vern�nt
Syst����s, Inc. �s thE new softwar� prouicier,
Th� clepartrrient coi�tacted several cit�c:s tc; obta�n iheir feedback �n the�r experienc� with
V�r�rnc�nt Systems, Inc. and receiv�cl f�ositive reviews.
Abaut Vermont Systerr�s, h1c. (VIS)
VSi i� ��ii�niplayce owne�l ca��pany, focuse�l on�aravidir�g a ra��ge r�f appllc�tion5 th�t ine.rease
��ciency �ncM praductivity. Since 1�$8, VSI has s�eciahzccf in cleveloping fresh s�ftware
�rc�ciucts fpr n�n�c�ing recr�;at�r�n �nd parks operaticar�s for �Yu.�nic����1, caunty, state and feder�l
military govcxnmeM�tal ent�lies. VSI currently h�s c�v�r �50 Munici��i R�cTrzc customers with
thc�usands af usei's. VSI n�rl<ets ai�d tuity sup�orCs this softw�re prirnarily an a naUonai has�s,
TI��softwar� is �{so n�rketeci tc� private business with similar needs, suc�j as golf�,ourses anci
fitnGSS C�:nters.
V51 has sQver�1 product�, two af which cater tawards r�creat�an�
. RecTrac r�creatir�n trackinc� saftware �rovicles �2 provan, tntegrateU rrocti�les ior management
of your recre�tion or�anizatiUn. With aptians �nd feat��res fnr �ny size orc�aniz�bon, RecTrac
includes: Activity Regisirations, Facility Reservatic�n$, L�ayue Seheciulinc�, C�urt F�eservations.
Trip Rc�sc�rv�ti�ns, Tee Time Reserv�tions, Custam Reporting and Dasht�oards, Pass
Merr�c;rsi�i�s, Poir�i of Salellnventory �ontroM, Venue TiekPt Sales, Equi�n�ntlS�te Re��kals,
P�rsan�i �'rainer ScheUulinc��and Lpcker Rent�is.
• WehT r�c is �n Intcc�r�teci Internet Software brine�int� th�; peswer �f Int�rnet to rQcr��tiQn,
WebTr�c �rovides for re�l-tin� custorr�r� accsss. i�ffer ��trons th� followinq online services:
Activtty Registrations, Faclity Rescrvations, League f��gistratians, Court F2e�ervatior�s, Trip
Resc;rvation$, Te� Tifr� Reservatians, Pass MFmbc�rships/Renewais, Merchat�dise Sales,
Event 1"icket Sales with Gra{ahical VE.nue, Cam�sitetM�rina RPntafs, Personal
Tr�iner R��ervations anci Lnr.ker R�ntals/Rnnc���v�ls
Sorr�of VSi's Fl�arie#a clients inclucle;
• Gity of Aventura
• City of Baca F�aton
• City of Boyrtton E3c:�rh
. Dr�warcl C;otimty P�rks�nd Recre�tir�n
• City of C�E�e Caral
. City of Glca�water
f�ngr���£t7 pf 23�i3
Docusign Envelope ID:C814EA02-F9A6-4B56-9B08-176E893E2E62
Qacusign Envelope ID DDCE9689-G9C8-404�-8405-SF805916F4�5
• l;lty c)t (.�atar�l t���hl�,;;
• Ci1y of D��rffeld t�ea�;h
• City�f Delr.3y �each
« City af Darai
• GiEy caf H�ili�sntfal� Be��:h
• City c�f H�;ale�i�
• VI}a�e�f Key B�scayne
• C�ty of tClssimmee
. Gity of Larc�r.�
• Gity of Fort L�tuderf.i�le
• t;ity nt Mallaviune
• City Of Mi.�rni S��rings
• Gity of Mir�,�Y�ar
. City c�f Nortl� fvliai�ti Beach
• CJrrtnye Caunty Parks�nr! Recreati�n
• Palm��ach �ount}�
« V li�g�of �'�n�cr�st
• Gity c>f F'I�nkatic�n
• Sc�irnnul�, Cou�ity
� Gity��f Tar�a Pari�s��nd Recreaticm
Vermo►tt Systems, tnc. jVtS) t�ffer io th� City of Mia�rri Beach
The F'arl;s ancf Rccr�at�c�r� �ep�rtn►�nt t►as been workinr� with VS! la fir7allze a pr�p�sal 1h��t i�ets
ail theii� needs. The de��rtrnent alsc� set�.ip meetings w�th VSI, the Finance De��rhr�nf �nc1 thP IT
Department to ensur�the n�w sr�ftware�s in corr�lia��ce with their rec�uire����nts. in���cler la r�ialce the
transition as sr��x�c�tt7 as poss�blc.
VSI has �rovideci the City with�final pr�posal {Exhitaii"/�")wl7ieh incluctes tt�c folluv�,inr�:
• RecTrac
z� A�tiv'rty Rec�istration
� Faciliky F��servations
r� pass fvl�n�y�r�nt
�: Point-of-5al�:Jh�ventary Conti�ollTicket5
<� t�eague Schedulinc�
�� Cc��u t R��erv�tions
• WehTrac(C?nlinc}
n �nter�ic�t Se�ftware fr�r R�cTr�c Us�rw
�:; Activity Registratia�i
�� Facility Reservations
:� �'ass Man�gemenk
o l.eague Schectuling
_� �ourl Reserv�ti�,ns
�� Spl�sh P�g�:Q�tiai7s
• Pay1"rac
�} Credit Card Int�;rf�ce
• Su��nort S�rvir�s—Traininc�
� !nsta(l�tian Onsite
�> Tr�ii�ing Qr�sit�
. t-i�3rClw�r�
P�c�e 5i38 vf 2;�5;�
Docusign Envelope ID:C814EA02-F9A6-4B58-9B08-176E893E2E62
DocusYgn Envek�pe ID:DDCE968t-C9C8-0445-8405-5F805916F4B5
, �[� (,rif[1 �-��1fC�4Y�tYk.!
=� �arcode Rcad���-�
• 2�J7 Cusfcmmr Su�rpc�rt
� Unlirfi7itecl Tc�ic�h�n� Su�port{B:t�U a.m.� £�:Ut){a.in. �ST�
� ?4l7 Website� C�istoi7�er Su��pc�rt Sectior�
��� ��.�n�prel�ensiv� Melp Flle
�p �nhancc��n�nt Rec�ti��;�is�re wel�;c�rn�
VS! h�s �i� con(�ri�d that they w�{f ir���ac�rt our cu���ei�t hvusei�old inforrr�ation free of
charge and th�y hc�v�<� GL Int�ri7c� to Mur�is. TM�e !T D�partn�i�t has also o�ated t�hpst
this sc?itw�r� ii7tcrn�liy, w��it:t� �sr��ac�ht r,ir�wn the�nnu�l nk�intsnancelserviee eost greatly.
!n oreler ta r,tat��in t�7e b�st c;on�i��ctitive pricn��c�, the !'arks �r�ic3 �ecre�ti�n Depar�tn��7t
worke�i witP� tr�e Prc�cur�rr�nt D�p�rtn�nk iri fi�7ding contracts in v�hich the Ciry could
�aasszk�ly �i�c��-b�ck fr�om, i"he two (2) contracts Ihai were beinc� �n�lyzed were from
Oranc�e County, �L anci Dee�elcJ Beach, FL, ?"he Oratige County, f��.r,o�tract was toun�
to f��th�c��ntr���ct that was in the l�esi int�rest of tk�e C�Cy and ha�i ali the areas outlincd in
VSI's propos�l abave.
Un€artun�tely, tl�e Pir�c�ircn�errt Dcpa��tn�ent cieter�nin�d tl�at ttie City would be unable to
piggy-f�ack from the C7rr�nge County, F L contra�t sinc� it included hasting fees and the
City wili h� seff-hostinc�, which greatly hrings down the cost. For this reason, She
deparU�nt decid�d to us�th�Oranr�e Coui�ty, FL cor�tract pricing�nd ask for a waiv�r of
bid.
Tl�e tbtai c�st of the softwarc to�� tt�c initial Year 1 wiil be �704,035AG �n� �very y��r
thereafter wilf be � fixed cQst oi $90,��34.00 far an annual maintenancetservic� fee
$75,000,00 will be funded through khe functs �eceivecl in FY 17 and th� rernaininc�
�2J,035.OtJ will be F�mcteu thro��qh fi�iicis ici�i�ti�ed ir� lhe Parks a��d Rccreation
De{�arkn�nt's FY 17 bud�t, wl�rich wi11 b� rc�flecl-over to FY �d for use, subject to
Carr�miss'ton a�pro}�al.
Esfim��ted Ti�r�elir�e of New Software lmptern�ntation
As svcai7 �s tt�� ac�ree;rnent is sign�:d, VSI wil, sehc��lui�;� pianr7ing �r�cc,tin� with the P�rks
and Recreation Departn�nt to fin�lize a tirr�:l�ne. VSJ is currently scheciuling �nitial trainin�
trit�s intp thca middie of th�: first quartar af 20�f3. A typicai instail�tion h7s a yo-live�verage
o� six to eic�ht weeks alter th��t first trip. We are prajec�tinc� Ec� bc schEciul�d fa bec�in the
ir�it�al h�st�Uation and tr�ining no I�ter than MarchlAprii 201�; however, it is continc�ent
upon the lec��i��ppr�v:�l c�f the agr�emcr�t.
�Qtvc�us�oN
Cor-r��issirn� vote on waivipgt by �I�ths �ic�te, tM�form�? c;c�m�a�titive biddinc� rec�uirerl�ent, fi€idinc� such
w�iver to be in ihe best �nterest of the City, and approv� �nct authorize the Mayar and Gity Clerk to
execute a Softwar� Lieens�, Mainter�ancc� �nd Siippart Ayr�en�ent with Vermont SystEms, h�c. m a
fQrm acceptabl� to ihe City Manag�r anci tl�e City /�ttarney, for a thrae (3) year tenn, w�th twa (2)
aciditianal or�e (1} ye;�r ren�w�als, �n an an7oui�t nat to exceec# �104,U35,O0 for tt�e initiai Year 1
purcl�ase price, �nd �10,2�4.OQ each year t17er���Fier for an�ival �intenanc� servic�s, For a Parks
anti Recreation D�partr��nt software far activity registration, facility res�:rvations, inventory control,
tieketing, payrrient {�racess�ng, a��ci related services.
P,aye St�J af�:a53
Docusign Envelope ID:C814EA02-F9A6-4BSB-9608-176E893E2E62 ,
Docusign E�ve�ope ID ODCE9681-C8C8-4045-8445-5F805916F4B5
�INANCI�L �NFQRf�1ATEOht
ii�i ?crl:�l r.�r5t c�( t}ttt �Uitw<ue tt�r tht rnil't�l Yeaar �t w�l{ I��a ;�104,U;i5_t}�) c�iul cvcry yt„�ir uftei wfil I�e a fixed cosl ni
�'fQ,2��i.t3Cs fc�r an atm��l n7��ntt��7anr.cfs�rvrcr� t�:c:_ $l5�(JOt),0(1 will P�>e hx�deci thrc�ut,�h thn IurxJs rc�e�lve�f �n Fl`97
€�nr.' the e�m�irnrtq $29,p35�OQ �N�U 1��:ft�ritlett!k�rc��.�n(tuxis t�9entiGet! �r�tl�: P�rks 2rxf R�creatipn De���rtmenl's�Y
17 b�Klget,whi�t�wql l��s ro(1�ver to F Y 1£3 far��:,suk�jec[tc�Cuirn�nission approv�sf.
Amou��k 1 �75.(}UU.C� AccoGint 1 552-t1f4Q-C}{)p356
Amount 2 �29,035.OQ Acco�mt 2 p11-0�.�`iU-��O.;12-zN-�10b-5�1.'��-t?Q-f)(1-Ot)-
Total Sf0�1.C1.�5 C1(�
i.eyis{ative Trackir.�g
�'�rk�: �r��i f�ecreratican
�ATTAG�iMENT$;
Descr•iptian
�,± L�.>J�il�itf� f=ir�s�I('�����yu:�il fr�xn\ir;r!iuxal`�y�:tc��r►S, Inc.
u f x}7ibit ES Ss�ri�lt�`i{,ftwrtt� M t�:enR�•:, Mt�Int�n�nc;R�mri`;i.i�purt A�rc-,�:rr�:nt
ts {�F:r;ah�tirn�
o F't�F2�;�>fltiv��rc:I �md�f��,r<�EI;�k71rx
Pa�e 5J0 of 2353
Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
dacusign Envelope ID:DQCE9681•C9G8-4045-$4U5-5F805916F485 (
i
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f
RESOLUTIC}N Nl�,2018-3d298
A RESQLUTION C?F 7HE MAYQR AND CITY COMMISSlfJN OF THE CITY OF '
MIAMI BEACN, FLORiDA, ACCEPTING THE RECOMMENDATION OF THE �
FIMANCE AND CITYWIDE PROJECTB GOMMlTTEE, AT 17S APRlL 20, Z018
AAEETING, AND AUTNORtZiNG 1'HE PURCHASE OF A TENNIS SOFTWARE
SYSTEM FROM VERMON7 SYSTEMS, INC, IN AN AMOUPI7 NOT TO EXGEED
$8,OQ0.00 FC�R A TRAINING SEBSION ANQ $3,36Q,00 ANNUALLY FOR THE
ANNUAL MAINTENANCE FEE, TQ STANDARDIZE THE SOFTWAR� FOR
BOTH TENPIIS CENTERS, AND APPROVING, (N SUBSTANTlAL FOR�II,
AMENDMENT NQ. 2 TO THE AGREEMENT BETWEEN 7HE CITY AND MIA�A1
BEACH 7ENNIS MANAGEMENI', LL.0 FOR TENNtS MANAGEMENT AND
OPERATIONS SERVICES AT THE CITY`S FLAMtNGO T�NNIS CENTER;SAID
AMENDMENT, I�1 MATERIA� PART: (1) ACKNOWLEDGING THE RENEWAL
OF TNE LAST QNE-YEAR RENEWAL OPTION(JUNE 1, 2018-MAY 31, 2018�
AND GQNTRACTQR'S EDUCATIONAL COAAPAGT FUNO CC1h1TRIBUTION, IN
THE AMQUNT OF $10,000; {2� PROVIDING 7NE C1TY WITN UTILIZATION OF
COURTS FfJR CITY PRODUCED TENNIS RELATED SPEGIAL EVENTS
AND/OR CITY SPONSORED SPECIAL EVENTS SUCH A3 LQGAL AND
INTERNATIQNAL TENNIS TOURNAAAENTS; (3� INCREASING fiHE ANNUAL
MEMBERSNtP FEES AND ADDING LAN6UAGE ADDRESSING LIGHT FEES;
(4) IPICLUDING USE OF CLUB BASKETS; (S) UPDATING THE TENNIS
SOFTWARE PROVIQER; AND �6) UPDATING VARIIJUS OTHER Ct.�1USES�
tNCLUDING REMQVING MlSCELUINEOUS INAPPLICABLE LANGUAGE,
SUBJECT TO FINAL NEGOTIATif?NS BY THE ADMINlSTRATION ANQ
REVIEW AND FQf�M APPROYAL BY TNE CI7Y ATTORNEY; AND FURTHER
AUTHQRIZING 7HE MAYCIR AND CITY CLERK TO EXECUTE THE FINAL
AMENOMENT.
WHEREAS, on Juiy 14, 2014, the City and Miemi Beach Tennis Management, LLC
("Contracto�"} executed the Ag�eement to provide Professio�al Tennis Management and
Operations Services at the City's Flarningo and North Shore Tennis Centers Agreement (the
"Agreement"); and
WMEREAS, on July 26, 2017, the Mayor and City Commission adopted Resolution No.
2017-29935, approving Amendment No. 1 ta the Agreement, said Amendment, in material part,
providing fQ� the removal of the North Shore Tennis Canter from the scope of the Agreernent
and reducing the Minimum Gua�antee payments due to the City, aecordingly {the Agreement
and Amendment No. 1 shail be caliectfvely refaned to herc�in as the"Agreement"); a�d
WHEREAS, at the March ?�" Gommission Meeting, a discussion regarding the
renegotiation of the Agreement was refarred to the Finance and Citywide Prajects Committse
("FCWPC"); and
WHEREAS,the Agreement is set to expire on May 31, 2018; and
i
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I
WHEREA$, the City met with Contractor to discuss the following proposed changes to
the Agreement:
Modlficatlan to SectlQn 2: Centers ta be Manaued �
2.2 Language rega�ding conducting a site inspsction prior to the corttmencement date of
the Agreement has been defeted as it�s no longer relevant. �
Modificatfan t�Subsection 3.3: Faod�nd Beveras�e Servic�
3.3,5 Language regarding the requiremenE of Food Senrice Managament Certification
has been deleted as it is no longer relevant.
�lodtfication tc Subsection 3.4; Sale nf Tennis P�a Shva Related ltems and
Se e
Language included that the Contractar wfll provide �club basket available for use on a first
c�me first serve basis for members and resident nonmember�. ltae of the dub basket wUf be
for a fee af $10.OQ per hour for members and $20.00 per hour plus court fees for
nanrnembers. Usage of the Gub basket will be limited to no mdre than 2 players on a couR.
Modifi�ation to�ubsectian 3,6:Personn�i 8acks�rs>uns�,ID Bad�te Repuir�menb
Language regarding required City iD's for CoMractor personne(has tseen deleted as it is no
longer relevant.
Modification to �ubsection 4.4: Reconciltation af Accounts as of�ommencemen#
�
Qeleted ent(rely as it is no longer relevant.
Modification to Subeectfon 8.6; Mi�ratian of Em,plovees
Releted entirely as it is no fonger relevant.
ModificatioM to Subsectio�, ip: Tennis Fees. �„�araes and Proarams d� Related
�ervices to be Provided
10.1 Weather and light iee language modified to provide that if the playtime of a tennis
user (of� caurt, lessan, clinic, ete.) is interrupted due to weather, resulting in less than
30 mi�utes af play, the user will be �ntitfed to a reimbursemenUpay-outlraincheck. If
there is a weather interruption, but the piay time exceeded 3Q minutes, it will be at the
di�cretion of the Contractor wrhether or not to offer a reimbursement/pay-ouUraincheck.
Furthermore, light fees will only be charged to non-members. 7hase purchasing
memberships wiA not be required to pay iight fees.
10.7 Computer software syatem language deleted and replaced to reflect that Contractor
will utilize ths City's current r�creatlon sofEware system (i.e RecTrac/Web7rac)for the
purposes of tracking reservations, financials, memberships, concessinns,
merchandise, etc.
Modification to Subsect�an 11.2: R�ildins�fs)and Facilities�Maintenance
Languag� inciuded that the Contractor is responsible for servicing the landscaped
area within the Genter in accordance wlth City standards.
Modification to Subse�on 11.5; Eau[�men1
Language ihcluded to add the ice machtne and nate the Contractor is required to ;
maintain ice machine at Its own cost and expense.
- -- - Page 241 of 1954
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�
i
Language referencing the$16,000.00 credit paid to Miemi Beach Tennis Management
by the City tor equipment purchased by Miami Beach Tennis Management to operate
and maintain the No�th Sho�e Tennis Center was removed. �
Moditication to Sub�e�tion �.2 C[tv Soeciaf Events
Language de(eted and replaced with tanguage providing that the City resenree the
right to utili�e the Center for City praduced tennis related spectal events andtor oth�
City sponsored special evants producttans, such as locai and interna4ional tennis
toumaments, at �o charge f�r a minimurr of 224 court days. Under certain circumstance
and with City approv�l, the City may aUow for the Gontractor to negotiate a per court
usage fee if additiona! courts are requir�d that exceed the minimum of 224 cauR days.
The City at sny tim� may require the use of all eourta at no cost to the City with the
approval of the City Commission. Contractor woufd �etain any income related to the
special event and%r production as it pertains to food and beverage concessions,
stringing and merchandlse safes, and providing that facility usage for events may include
use of: iocker rooms, activity rooms and office space, umpire chairs, uinbrelias, coolers,
scoreboards, net-sUcks �nd the like. Further, providing thet if the City and Corrtractor
cannot reach agreement, the Contractor will be required to cease and desist operations
during the term of, and in the area af the special event and/or production.
WHEREAB, in order to standardize the software for both tennis centers, the City wiA
purchase a tennfs saftwar�e from Vermont Syatems, Inc. in an amount not to exceed �B,QOQ.00
for a training session and $3,3fia.Q0 annually for the annual maintenancs fee; and
WHEREAS, at the March 13, 2018 Finance and City-Wide Projects Committee
meetin�, the Committee instructed staff to negotiate with contractors during contract renewal
negatiations for a possible contribution tv the City's Education Compact Fund to support the
City's Educationai Initiatives; and
WHEREAS, staff from the Parks and Recreation and Procurement Departments met
with the Contractor to discuss a possible contribution to the Education Compact Fund and
Contractor agreed to contribute �10,000, payable in qua�terly installments during the tertn of
the renewal; and
WNEREAS, at the directfon of the Gity Commissian, the discussion of the proposed
modifications to the Agreement with Contractor uvas heard at the Ap�il 4`", 2�18 Parks and
Recreational Facilit(es Advisory Boa�d meeting, where the Board unanlmoualy passed the
following motion: The Parks and Recreational Facilities Advisory Board motions to favorably
recommend extending the one year renewal of the Management Agreement with Miami Beach
Tennis Management to include the amendments ma+de to the Agreement as discussed at our
Board meeting;and
WNEREAS, the Parks and Recreational Facllftfes Advisory Board also discussed currer�t
tennis rnembership fess�nd recommended an increase to the fees which have not been raised
si�ce 2Q03, and unanimousiy passed the follawing motion�The Parks and Recreational Facilities
Advisory Board motions ta recommend irrcreasing tennis membenship fees and eliminating light
f�es for members; and
WHEREAS, Resolution 2003-25299 established an adminis#rative process ta review al!
City fees based on a threshold change in the Consumer Price Index (GPI) in concert with e
Rage 242 of i 954
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survey of fees for similar services in surraunding communities ar an increased cost for providing
such service; and
WHEREAS, staff conducted research on fae scales far similar tennis campfexes lacated �
in clties such as Caral Gabies, Sunrise, Narth Miami Beach, Pembroke Pfnes and Hallywood
and, based upon the research, fhe Administration is recommending a slight increase in the
annual tenni�membership fees for adults and families; and
WHEREA3, at the Aprii 24, 2018 FCWPC meeting, Commitfee members discussed the
proposed changes to the Agreement, including the use of club baske4s and secure payments,
and �ecommended the remaval of the dual rnembe�ahip optian for the propased amendment,
leaving it open for discussion at a future time; and
WN�REAS, the Adrrtinistrat�on recommends approving, in substantiai form, Amendment
No, 2 to the Agreement, incorporated herein by refere�ce and attached to the City Commission
Memorandum accompanying thls Resolution.
NOW, THEREFQRE, SE IT DU�Y RESQLVED BY THE AAAYOR AND CITY
CQMMISSION QF '�H� CtTY OF M1AMl BEAGH, FL�RIDA, that Mayor and City Commission
hereby accept the recommendation af the Finance and Citywide ProJects Committee, at its April
20, 2018 meeting, and authorize the purchase of a tenni� software system from Vermont
Systems, lnc., in an amount not to exceed $8,OQ0.00 For a training sessian and $3,360.00
annually for the annua{ maintenance fee, to stendardize the software for both tennis ce�ers,
and approve, in substantial form, Arnendment No. 2 to the agreement betvueen the City and
Miami Beach Tennis Mana�ment, LLC for Tennis Management and Operations Services at the
City's F(amingo Tennis Ce�ter; said Amendment, in material part, (1} acknowledging the
renewal of the last on�-year renewal option (June 1, 2Q 18 — May 31, 2019) and Contractot's
Educat{ona! Compact Fund cantribution, in the amount of $10,aoo; (2) providing the City with
utilization of courts for Gity produced tennis refated speciai events and/or Cityr sponsored special
events sucM as focal and international tennis taumaments; (3) increasing the annual
membershlp fees and addi�g �anguage addr�ssing light fees; (4) including use of club baskets;
(5) updating the tennls software provider; and (6) updating various other clauses, including
removing miscellaneous inapplicable language, subject to final negotiations by the
Administretian and review�and form approval by the City Attorney; and further authorize the
Mayor and Clty Clerk to execute the flnal Amendment.
PASSED AND ADOPTED this 16�'day of May, 20/8.
`Q,�!�....BE.�I�
�r%� �:�
; ,�-. y :
*`;INCQf3P QHhTCJ?*'
1 �!w
�' an Gelber, Mayor i
ATTE8T: �9�4G• �6�'�°' .
H2 �
PROVEU S TO �
�� Z���y' FOR LA UAGE a
Rafae E. Granado, City C(erk R E UTION �
A Omey
Uate � 1
Page 243 of 1954
Docusign Envelope ID:C814EA02-F9A6-4B56-9808-176E893E2E62
Uocusiyn Enveforie 10 D�CE9681-C9C8-1045-8405-SF805916F4p5
VerrttOnt Standard 5ales Agreement 8-25-2017
�ISystems
Standard Sales Agreement 8-25-2017
The attached VSI Software License, Maintenance and Suppoct Agreement are for your review. The
original of this Agreement,along with al[modified Customer Agreements,are maintained In our V51
financial software database. You may use this Agreement to make any desired additions,defetfons,or
changes,and return to VSI for review(please use the Track Cha�ges tool). V51 will print the final agreed
upon version of this Agreement for signature by both parties.
Tfie licensed software can be installed on a customer's servers or on the VSt hosting servers. Along with
licensed sohware,V51 provides the option For no hosting�customer or another vendor hosts sohwarej,
WebTrac weh server hosting only,or both web server and database hosting. Software licenses with
annual maintenance are priced separately From hosting services.
lf yau have any questions,please cantact the v5l Sales department at your canvenience.
ssles�lvermontsystems.com 7e1:877-883-8757 Page 1
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Vermot�t Standard Sales Agreement 8-25-2017
��Systems
August 25,2017
Dear Vfanca,
Thank you for making Vermont Systems your choice for application software and support services.We
look forward to working dosely with you and your staff.
Enclosed please Fnd the standard VSI Software License,Maintenance and Support Agreement wlth
appropriate Exhibits. If you wish to make changes to the standard Agreement,please do s�a�d return it
to VSI for review and approvai.
If this Agreement meets with your approval,please compiete the foilawing:
1. Page 1 of the Agreement. Enter the executed date.
2. Page 1 of the Agreement,Article 2.3.Pfease check your preference for your annual
maintenance cycie. If your fiscal year does not fall on any of the dates listed,please
choose the one that best fits your cycle.
3. Sign the signature page
4. Initial each page as noted
5. Fiil out the Tax Exempt Form and indicate your sales Wx status
6. Return the original to VSI for signature. V51 will slg�and send the original to you,while
retalning a copy for VSI records.
As soon as we receive your signed Agreement,April Leafey,ou�Project Manager will assign a Trainer to
your account and contact you to schedule a conference cali for planning your installation. April's
contact information is aprillCc7vermontsystems.com or 800-883-8757 x3087. As part of the follow up,
your primary Trainer will contact you to review the software Planning Guide in preparatio�for the
training.
If you shoutd have any questions,please contact us at your convenience.
Stncerely,
������`
Sarah Otoka
Sales Administrator
sales vermontsystems.4om Tei:877-883�8757 Page 2
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Vel'mor'�t Standard 5ales Agreement 8-25-2011
�lSystem�
Resale & Exempt Organization
Certificate of Exemption
Suppliers Name:
Verrnont Systems,inc.
12 Market Place
Essex Junctivn,VT 05452
Description of Durchased Articles: Software
Piease Check Applicabte lines:
�Purcha�e by Retailer,Whalesaler for Resale
^Purchase by 501C which is Religious,Educational or Scientific
X Direct Purchase by Governmental Unit
^Purchase by Volunteer Fire Qept,Ambulance Co.,Rescue Squad
Are yau exempt frorn paying soles fax?_X Ves or_No
Name/Address of Purchaser:
Customer Name:Jimmy L.Morales
Address 1700 Canventlon Center Drive
City,State,Zip: Miarni,�gach.FL 33139 _�____
Federal ID Number; 54-50Q037Z
Pu�chasers Primary Business: Government Aaency�
1 Certify that I m authori to sign this certifKate of exemption and that,to the best of my
k�owledge a belief,it true and correct and made i�good faith.
Signature: Title:Citv Manaaer
Ndme:limm L.Mora s Date: (�( �rJ'7
.:�r-=-�U=���
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Pege 246 o�tgs�4•�-� 'Z�1�-!>
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Docusign Envebpe ID:DDCE9881-C9C8-4045-8405-SF805916F485
Vermont Standard Sales Agreement 5-25-2017
���Syster-n5
Software License, Maintenance and Support Agreement
Thts 5QFTWARE LICENSE,MAINTENANCE ANO SUPPORT AGREEMENT("Agreement"),is made and entered fnta on
,by and between Vermont Systems.Int.,a Vennont corporation(hereinafter
"VSI",and�ty of Miami BeaCh,Florida(hereinafter"Customer'),collectively referred to herein as the
"Part(es"or singularly"Party".
In consideration of the mutual covenants and obligations expressed hereln,the Parties agree to the following:
Article 1—Software License
1.1 V51 hereby grants the Customer and the Customer thereby accepts a perpetual,non-transferable,and
non-exclusive rtght to use the Licensed Software and Related Materials,as described in the attached
Exhlbit B price quote. The licensed Software includes Related Materials,such as online User Reference
Manuals,Sample Reports,lnstallation Planning Guides,Installation Instructtons,On-Line Help,and
Sample Training Database with Tutorials,
1.2 VSI uses the Progress�penEdge V12 Development sohware to develop its'applications and deploys
using the OpenEdge Workgroup or Enterprise RD6M5(embedded database)with RDBMS support for
4G1,SQL,ODBC,IDBC,and Enterprise Cluster Manager Integration,and OpenEdge Application Server,
Basic and Enterprise Editfons with Repllcation. Therefore,Progress software with R�BMS is required to
operate the application software by platform type,and pricing is included In the attached Exhibit B. The
client uses a standard HTMI and Java Script browser interface
1.3 The license granted herein authorizes the Custamer to install the licensed Software on the designated
computer platform using one copy of the programs to support live processing,tralning,and disaster
recovery databases without Incurring additional ltcense charges. Further,the Customer can make
copies of the Ucensed Software for safe keeping purposes. Article 1.3 does not apply,if V51 is providing
full hosting services.
1.4 At any t1me,the Customer can add sohware and user licenses under the terms of this Agreement by
paying the addltional license and maintenance fees. The total number of authorized user workstations
permltted to use the Licensed Sohware ts Ilmited to the number listed in Exhiblt B pritfng.
1.5 7he term af this Agreement shall be(3y three yea�s with(2)two 1-year renewals.
Article 2—Annual Software Maintenance and Support Services
2.1 V51 shall provlde the Customer with Software Maintenance and Software Support services for the
licensed Software tn accordance wfth V51 standard Sales and Support Policies,as described in Exhibit A.
The e�ctent of support services being provided ta[he Customer are specificalty listed in Exhlblt B p�icing.
sale�@vermontsystems.com Tel:877-883•8757 Page 4
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Ve�'mOnt Standard Sales Agreement 8-25-2017
�Isystems
2.2 The Annua!Sottware Maintenance support shall include distribution of p�oduct update releases that
include software repairs and enhancements subsequent to the initial purchase. Biennial software
updates with database conversions will alw be provided in accorda�ce with VSI standard Sales and
Support Policies,as described in Exhibit A,while periodic p�ogram only updates are available at any
time on the V51 web site. ff VSI is providing full hosting services,VSI will provide software installation
and upgrade services and coordinate both with each Customer.
2.3 The Software Maintenance and Support fee wiA be billed annualfy,and it becomes effective on the first
� day of your October 1"fiscal year for one yea�, New customers will be charged on a prorated basis
from the first day of the installation month through the end of the current fiscal yea�.
2.4 The Customer is Ncensed to use the VSI sohware indefinitely,even if it terminates annual malntenance
support. The Customer is the sole owner of its'data,whether Customer hosted or VSI hosted. If VSI
hosted and the Customer terminates use of the V51 software,V51 a��ees provide a copy of the database
to the Customer in readaale format.
Article 3 —Software Training and Installation Services
3.1 Training is offered at the Cust�mer site,at V51(12 Market Place,Essex lunction,Vermont),and remotely
based on a quoted daily or hourly rate,as descr(bed in the Exhibit A,V51 standard Sales and Support
Policies.
3.2 Any training services a�d estimated charges for each Customer,including the�umber of traln(ng days,
and t�avel,lodging,meals,and other expenses,are itemized in Exhibit B. All training dates must be
mutual{y agreed upon by V51 and the Customer. The Customer can request a change of training dates
and numher of tralning days. However,if a change is made after trave!arrangements have been
completed,the Customer will be responsible for any additional costs incurred as a result of the changes.
3.3 If VSl is providing other Installatlon Servkes,such as hardware and network operating system
installation and setup services,they will be lisied in Exhibit 8 pricing,as well.
3.4 The Customer is responsible far reimbursing VSI for all reasonable expenses,such as travel,lodging,
meals,and other expenses necessary to complete tAe training,as requested by the Customer. VSI
quotes per diem for meals based on GSA rates,unless the Customer requests acival receipts. While the
other estimated out-of-pocket expe�ses are also listed in Exhibit B,onfy the actual ezpenses witl be
billed to the Customer,unless the Customer requires a fixed price in advance.
3.5 VSI will honor trainfng and other services quotes for up to 120 days,but reserves the right to modify
these rates thereafter.
salesc�vermonisystems.com Tel:877•883-8757 Page 5
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VeCrTtOtlt Standard Sales Agreement 8-25-2011
�ISystems
Article 4—VSI Hosting Services—(does not apply to this Agreement)
4.1 Web Server Hosting Service-if the WebTrac software is being licensed,it requires a web server,either
in-house or hosted,to link the Customers transaction server with the Internet. If the Customer selects
the V51 web seroer hosting service,as dexribed in Exhibit D,for a minimum of one year,the fee will be
included in Exhibit B and it wiU be bil{ed annually in advance. New customers will be charged on a
prorated basis frorn the first day of the installation month through the end of the current fiscal year.
Web Server Hosting does not apply to this Agreement.
4.2 Full Hosting Serofces-if the Customer selects full VSI hosti�g services for a minimum of one year,
whereby the VSI application software and Progress software are installed on V51 servers at either VSI's
Eastem or Western data center,the monthly fee for this optton will be included in Exhibit B. Full
Hosting Servfces lncludes web server hosting,as described in Artitle 4.1. Since VSI will not be providing
full hosting services for the Customer,Exhibit E hosting services specificatlons do no!apply to this
Agreement.
4.3 The Full Hosting Services guaranteed rate for one year,inciudes the Platinum/Gold/SiJver level servites
and features,as described in Exhibit F. Exhibit F does not apply to this Agreement.
Article 5—Charges and Payment
5.1 Customer On-Premise Hosted Sohware—if the Customer is instal(ing the software on its own servers,
the Licensed Sohware charges will be billed to the Customer following the initial training session,and
wil{be due wfthfn 30 days. The initial Sohware License fee includes downloading the sohware and
documentation from VSt's FTP web site. All major software upgrades with da[abase changes are
obtained[he same way. Customers are alerted when program only updates become avaflable,so that
they can download at their convenience.
5.� VSI Full Hosted Software:if VSI is installing the software on VSI servers at either its'Eastern or Western
data center,the L(censed Software charges will be billed to the Customer when the software
applications 6ecome available for Customer use,and will be due within 30 days. Articles 5.Z and 5.3 do
not apply to this Agreement.
5.3 VSI Full Hosting Services:the first partial month for full hosting services payment will be invoiced on the
first day of the month following availabilfty for Customer use,and all subsequent monthly payments are
due on the ftrst day of each month,unless the Customer has agreed to an annual payment in advance.
5.4 The Customer shall pay aIt applicable sales,consumer use,and other taxes required by�aw,unless it is
exempt from any or all of these taxes. If tax-exempt,the Customer must provide a tax exemption
certificate.
5.5 V51 will invoice the Cust�mer fo�trafning and installation seroices,along with travel and other expenses,
immediately following the completion of each occurrence of training ar other services.
satesADve�montsystems.corn Tel:877-883-8757 Page 6
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V�rmOnt Standard Sales Agreement 8-25-2017
�ISysterns
Article 6-Security of Programs
6.1 The Customer shall be solely respons(ble for the supervision and control of the licensed Customer
hosted software to ensure that it is stored in a secure location for Cust�mer use only and that no
unauthorized and unlicensed third party gains access to it. VSI is responsible for the security of ali V51
hosted software.
6.Z Under no circumstances shall the Customer be authorized to perForm Reverse Engfnee�ing of the
software object code,in order to iltegally generate source code.
Article 7—Warranties
7.1 VSI warrents that it has the right to license the Licensed Software,and that there are no pending liens,
clalms,or encumbrances against the software,
7.2 VSI warrants that the software shall conform to its published specifications in the Related Materials,
including,but not limited to,the Capabilities Summary,On-Line Help,Reports Manuai,User Reference
Manual,and Training Tutoriais. V51 warrants that the sohware fs merchantable,in that it wilf properly
install and operate according to t�e specificatlons herein,
�.3 V51 warrants to the Customer that it is solvent,not in bankruptcy proceedings or receivership,nor is it
engaged in any proceedings,which would have an adverse effect on its ability to perform its obligations
under this Agreement.
7.4 VSI warrants that there has been no violatian of copyrights or patent rights in connection with the
Licensed Software in this Agreement. VSI shall indemnify and save harmless the Customer from any sult
or proceeding brought against the Customer by reason of any sucM infringement or any wrongful use.
VSI wilt defend or settle any such claim,although the Customer shall be entitied to be independently
represented by counsel of its own choice.
Article 8— Limitatfon of Liability
8.1 Except for the warranties speciEied In Section 7,VSI grants no warranties,expressed or implied,
including,but not Ilmited t�any imptled warra�ties of fttness for a particular purpose.Notwithstanding
anything to the contrary in this Agreement,it is expressly agreed that neither VSI nor the Customer shall
be liable to the other Party for special,inctdental,indirect,or tonsequential damages,or for any loss o�
claim by either Party.
8.2 Liability Insurance_ VSI provides the Customer with a Certificate of Liabillty Insuran�e with the Custome�
�amed as the Certificate Holder. The standard coverage's with Itm(ts and Insurer(s)a�e listed in the
attached Exhibit C. If a customer requires insura�ce coverage beyond ihe standard limits provided by
the vSl Certificate of Insurance,then the customer can efther accept the VSI standard coverage at no
additional charge or pay fo�the additional insurance coverage at VSI cost.
sales[avermontsystems com Tel:877-883-8757 PaQe 7
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VermtJnt Standard Sales Agreeme�t 8-25-Z02�
�,ISystems
8.3 The Part(es agree that the laws of the State of Ffprida will govern this Agreement,and that the venue
for fegal resalution shail be in Miami-Dade County,Florida.
Article 9— Risk of Loss
9.1 For Customer hasted installations,the risk of loss ardestruction,regardiess of the ca�se,shall be the
responsibfliry af V51 until the licensed Sahware and Related Materials have been delivered to the
Customer's premises ar downlaaded to the Customer's se►vers. Fpr VSt hosted installations,VSI wiii be
responsible for the risk af loss ar destruttion.
9.2 For Customer hosted installatians,the Customer shall be responsible for verifying that the Litensed
5ohware and Related Materials have been reteived,installed an the designated mmputer(s),and are
aperational,uniess the Agreement specifies that VSI will install the t,icensed 5oftware as part of the on-
site training.Far VSI full hosted installatlons,V51 wili be responsible for instailing the soEtware on either
its' Eastern or Western data center server.
Article 10— Persona) Information Protection
10.1 Customer�n-Premise Nosted Software&Database:if the Customer installs the V51 application
saftware on Its`own servers,the Customer will be responstble ior the SSL{Secure Socket Layery to
protect confldentiality of patran data flaw between the server and the user workstations.To protect
data at rest,VSI offen the chargeable Progress TDE(Transparent Data Encryption)software option to
encrypt user-selected sensitive data fielcis to secure them from unauthorized access.
10.2 VS!Hosted Software&Database:VSI will proride the SSl(Secure Sacket Layer)Certificate for the
hosting servers to protect the flow of data between the hastfng servers and the Customers remote
users,as described in Exhibit E. The Progress TDE(Transparent Data Encryption)software to protect
data at rest is included with VSI hosting services at no additional charge.If a breach occurs,V51 will
notify the Customer immediately regarding the extent of the breach,sa that the Customer can�otify
its'patrons that a breach of security has occurred.
Articie 11—Application Source Cade
l l.z The Source Code for all VSI applicatia�software,along with a list of lice�sed customers,is held in
escrow by VSI's Escrow Agent,Kvlvoord,�verton,8e Wilson,Attorneys,at 6loshua Way,Suite B,Essex
Junctfon,Vermont OS452,Attn:Jason Ruwet 802-878-3346,ifrt�essexvtlaw.cpm. The source code held
i�esc�ow is updated after each software release. If VSI defaults in providing software maintenance
support due to company failure,or bankruptcy,or discontinuance of said service by V51,it will notlfy the
Customer and the Escrow Agent that it is in default. The Esc�ow Agent will then make the source code
available to the Custamer within thirty days of written notice for Customer support use oniy.
�les(�vermonts�stgms.com Tel:877-883�8757 Pa6e 8
Page 251 of 1954
Docusign Envelope ID:C814EA02-F9A6-4B58-9608-176E893E2E62
Docusign E�velope ID:DDCE9681-C9C8-40�t5-E405-5F805916F485
, � -��,�-,_ �t2 J , d4i ,'2., ?rt..•.S•!'.7
•rf_
'.�' � '
Articie 12—Independent Contractor
12.1 In performing the work under thls Agreement,VS�acts as an Independent CantracEor and is solely
responsible far necessaty and adequate workers'campensation insurance,as weli as personal injury
end property demage Insurance.
Article 13—Change Orders or Extensions
13.1 The Cuscome�may require thanges in the scope of services to be performed by VSI. Such changes,
Including a�y fncrease o�decrcase in compensotlon amount,must be mutuaily agreed upon in writing
by the Customer and VSI, V51 shall be compensated for a11�uthorized changes in senices.
Articie 14—Authorizatian and Entire Agreement
lA.l Each party represents and warrants that It has the power and abifity to enter Into thls Agreement,to
grant the rights stated herein,and tu perform the duties and ob(igations described hereln.
14.2 This AgreemeM and the attached Exhib(ts A,�,&C constitute the enGre Agreement hetween Vermont
Systems and the Cusromer,
14.3 If a�y terrn or other prflvision of this Agreement ts in�aiid,tllegai or i�capable af being enFarced,then all
other conditions and provisions of this Agreement shail nevertheless remain in Fuli force and effect.
Vermont 5ystems,Inc, Custo �r �
�..,,.� ,
�---1=�,��.e��e�—�--,,.---' __
Authorixed Signature -'� Author��ed Sfgnat �t
Giles Wiltev.President __� limm QraleS.Ciet Mana�er__
Printed Name and Title P�inted ame and Title
/—.
._. t �-":' .`y(.��t —'�. . �� �
Dete Date
_ �1-r�sr. a�tzavE�As ra
Author(zed Stgnatur�(Custamcr� / � FORM&l.ANGUAGE
� i I ��`� .� �_ , °c FOi�EXECUTION
�1 �'�'—_�16�r� p"�d►_..,V.Uf'?;,E�cI ii.Granado, it�t'GlcrY .. .�.� `/�; ,•, .` �.r. '�-�: � -.
Vr{nted Name and Tttle �`•�` � s�.'�.�L�r ,`� d����
a j v !�_ :-�'.� �,;:::�-;��::'.��; �, t;�< <�
Date '� ` R� �...t�'rti�EL• �q'�
•`�.�� Ief�V ' .��/t
_ . . _t d; .'34%S�'�_�., w�y+�,, ' (� ,'/
``�i:f''yl �1��Fh�•
Page 252 of 1954
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Da:us�gn E�velope 10 DDCE9681-C9G8-40�6-Sa05-5FH05916F�S65
�/pCmpnt Sai�s And Supporc Pollcies
���yS�t'riS Exhibit A 6/15/2DI7
Sales And 5upport Policies
Exhi�it A 6/15/2�17
1� Saftware Licens�
The application software ficense is a one-[ime fee,which provides for the perpetual use af the
software. Whde a deposit may not be required,the full software ticense fee is due fot atl
accounks within 30 days of camptetion of the fi�st training session. The Progress OpenEdge Vll
Application Server software and Persanal,Workgroup, or Enterprise Relational Database
Management System(RQBMS imbedded database)software►icenses are also required to
operate the VSI applicatian xohware using a browser.
Z. Annua! Software Maintenanee and Support
The required annual maintenance support fee is prorated irom the fi►st day of the installatian
month to the end af the flrsE fiscal year,and th�reafter,it is due annually on the first day cf each
new fiscal year. This fee inciudes the following:
• Worldwide telephone(80p US&Canada)and rveb suppart for VSI and Progress
software five(S}dayslweek,A1ar�day-Ftiday,8am-8pm ET,and availability of chargeable
EMended Hours Pager SuppoR Monday-Friday,8pm-lOpm EC,and Saturday,Sunday.
&Ho{idays Sarn-Spm ET. Further,Pre-Arzanged Standard&Non-Standard Hours
Standby Telephane Suppo�t is available,as described in�ection 4 below. The fallowi�g
are included as part af the annua)maintenance fee:
+ Maintenance and repair af applitation soFtware malfuncGons with a�ack�oar{edgement
response,as des�ribed in the Call Process,Section 5 below.
* Qne major applicatian sohware upgrade every two years,alonq with multipte periodic
updates. Majo�upgrades usually require a database convers(on,white other periodic
updates are program only.Enhanaments are based primarity on user requests,6ut they
also include an axtensive number of VSl initiated improvements,all of which are added
at the discretion oE VSI. The status of atl VSi sofhvare releases is available on VSI's web
site at www.vermontsystems.cam. Further.VSI notifies all Customers regarding the
status and availabiliry of atl software releases in its'quarterly newstetter. Customers
must contact VSt to schedule major soft►vare upgrades,which are downloaded from
VSI's FfP site by Customers that hast on premise. VSI upgrades softwa�e for all VSI
hosted Customers.
« Qne bienniai database convetsian by VSI via FTR or WebEx during standarci Y51 business
hours. uSt FTP/Web�c database conversion senrfces are only chargeab(e,if started
and/o�completed during non-standard VSI business hours(befare 8am and aker 5pm
Ef,Monday through Friday and or�weekends and holidays). Please note that all non-
sales(Avermontsysterns.cam Tet'877-883�8757 Page 1
Page 253 of t 954
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Docusign Envelope ID DDCE968l-C9(:8-4045-8405-5F805916FaB;,
\/E;rtTIO,T-�t Sules And 5upport Polfcies
`��Sy��EM3 Exhibit A 6/15l2017
production database conversions are billable st standard VSI support rates VSI
pravides coordinated sohware upgrade and data6ase corn�ersion services fat VSi hasted
Customers.
. Federal and 5tatc regulatory requirement cha�ges.
. User ld and Password lagin access to Customef SuppoR and Downlaads sections on VSt
web site.
• Phone support to explain htwv ta conFgure database,how system works,and how to
prepare for implemenbtion 0(certain functians,such as those listed be1Qw under
Extended Dedicated Support.
• Updates to financial and other interfeces due to V5t applicat+on sohwarc mod�frcatians
and nnt due to application saftware mod�catians 6y ather vendors.
Any of the following costs associated:vith customer s�pport are not�ncluded:
* Actual usage of 5tandard Nours Pager Support,Bpm-20pm E1,Man-Fri a�d Sai,Sun,&
Holiday 8am-Spm ET.
• Pre-Arranged 5tandard Stanciby Telephone Support.Manday-Friday,Bam-5pm ET,and
Non-5tandard Standby Telephone Support are chargeable at different rates per hour.
� Any axsociated travel and out-of-pocket expenses for instaUation and training services.
• lnstalla6on and coniiguration of product enhancements or re(eases,database repairs,
and mare EhaR one 6iannia!database cornrersion are chargeable,unless VSI is providing
hosted services.
+ Telephone support related to computer hardware,operating xystems,networking,and
reinstaifation and configu�ation of application software is chargeable. If the hardware
and software configurations ar�modified after V4 has completed on-site or telephone
instaNacidn services,additional requested support seroices are chargeable.
• Telephone train�ng,as a substitute for on-site tralrting or datsraom training at V51,as
well as tor untrained operatoa,is chargeable. Refer to 5ections 6 and 7 below and ta
standard VSI houriy services p�icing.
+ VSI applicat'rort sofhvaze WAN access confguratian.
• Customixed print programs and updates are cha�geable.
• tntertaces to expo�t or rmpoR data frorn or tcr other appiicatian software databases are
chargea6lg.
saleslalvermo�mrstems.cnm Tel;817-8$3•9157 p3;.�
Page 254 of 1954
Docusign Envelope ID:C814EA02-F9A6-4B5B-9608-176E893E2E62
�ocusign Envelope ID ODCE9681-C9C8-4045-B40S-SF805916F465
Vermont Sa►es rand Support PoUcles
�SSVstems Exhfb�t A 6/i5/2017
• Exte�ded Dedicated Support to impiement or change certain functions,such as 1)
Switching from Cash to Accrual Accounting;2)Reinstatl WebTrac wfh�are on server,3)
Customi=e Splash Page;4)Create Web 9ypass Links;5j WebTrac Style Sheets changes:
a�d,6)Databass 5upport to analyze and correct extensive out-of-balance condition.
• Nosting services�e not included in the V51 application software maintenance fees.
3. Programrning Enhancements
Although VSI policies provide for charging for speciel programming,we generally do�ot cha�ge
for individuat enhancement requests. All approved enhancernenis and repairs are automatically
included in all updates as part of the annual maintenance tee.
4, VSI Extended Hours Pager & Standby Telephane Support Services
Standard Extended Hours Pager Telephone Support
Monday-Friday 8pm-lapm Ef,and Saturday,Sunday,&Holidays 8am-Spm ET. tf extended
liours support is actually provided,it is chargeable with a minimum per call or multi-call issue.
Pre-Ar�anged Standard and Non-Standard Hours Standby Telephone Support
Standard 5tandby Telephone Support,Mon-Fri,Sam-Spm ET and Non-Standard Standby
Telephone Support can be pre-arranged by calling V5I at leasc one full business day in advance.
Standard&Non-Standard 5tandby Support is provided at different rotes per hour.
5. Support Call Process
To provide high quality support and to effectively assign resources to incoming calls,three rypes
o(call priorities are identified as follows� Priority 1 is considered Urgent or High Priority,Priority
2 is classified as Medium Priority,and Priority 3 is deemed te be Low Priority. The criteria used
to esta6lish guidelines for these priorities are as follvws:
Priarity 1—High
Consists of e�rors that cause unrecove�able loss or corruptio�of data or loss of essentiel
sohware functionality that prevents Customer protessing,and there is no workaround.
Genera(ly,the system would be down.
Priority 2— Medium
Consists of erra�s that cause loss of essential software tunctionatity that prevents Customer
processing,but has a workaround,or loss of non-essential sohware functiona�ity that does not
al s vermorhnterrs com 'el:877.R83-B757 �ags 3
Page 255 of 1954
Docusign Envelope ID:C814EA02-F9A6-4BSB-9B08-176E893E2E62
Docus�gn Envelope ID DQCE9681•C9G8-�i0a5-Rd05-SF8U5915F495
Vermon# S��es And Supporc Poiides
\$��t�-�-�5 Exhibit A 6/15/�OI7
♦
have a workaround. Generally, the system is nat down, but the problem is causing staff
inconvenience.
Priority 3-law
Consists of errors that may be causing loss ot non-essential software fundianality,but have a
workaround. Whife the rystem is not down generally,the Customers operational questions
need to be resolved.
Response Times
V4 will respond to Priarity 1-3 support calls in accordance with The Table of Service below,and
alt time references are clock hours or calendar days,unless oMen�visQ specified. The Custom�r
will use the VSI telepho�e number or suppoR email address during sta�dard VSi business hours,
as described in Section 2,or the VSI pager�umber during sta�dard pager support hours,as
described in Section 4. The Custamer can also call the pager number W request support dunng
pre-arranged non-standard pager support haurs,as described in Section 4. The Customer and
VSt suppart person may alsa use cell phones fo�more efficient responses.
All issues or questions reported ta support are tracked via a togged support caU that contains at
a minimum the Customer name,contact person,sokware product and version,module and/or
menu selection,nature of issue,detailed desc�iption of the question ar issue,and arry other
pertinent infqrmaGon. The support person wifl pravide the Customer with a call number to track
each ca(I issue, Each cali witl be stored in a queue a�d the first available suppo�t representative
will be assigned to the nezt cap issue.
While reviewing the call issue,the assigned suppart perso�will contatt the Customer,if
additional infQrmation is needed. The VSI support pe►son will either resaive the issue with the
Custameror advise the Customer regarding the status a�ci the course of action being taken to
reso{ve it, All coRespondence and actions associated with a tall are tracked in the support
database. If the issue needs ta be escatated to a develapment resource,the Customer will 6e
informed. White issues escafated to develnpment will be scheduled tor resoluGon,they may not
be resolved immediateiy depending on the naiure and Complexity af the issue. The Customer
may cantact the support department at its convenience for a status update on dev�topment
issues.
, Esca{ation Process
(n the event that VSt is unable to provide either a Rermanent ar a mutually atteptabte
Eemporary reso�ution with(n the appficable 4imeframes set forth in the Table of Service betow,
VSi wil!i�itiate escalation procedures at VSI's sole expense,except if due to hardv�are
rnaltunctions,utility faitures,air cvnditioning malfundions,non VSI software prablems,
�ommunic�tions malfunctions,environmental probEems,user emors or any other cause outside
VSI's reasanable control,in which case VSI may chatge the Customer at the hourly rates listed in
�ales(�vermanCsystems corn �el:877-883-8757 Page A
Page 256 of 1954
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Oocusign Enveiope ID DDCF9681-C9C8-4045-8405-5FBQ5916FA85
Vermont Salzs And Support Policies
��'Sysfems Exhiblt A 6/15/2D17
V51 sennces pricing. However,VSI will�ontlnue to assist the Customer to resolve the problem,
even when VSI and Customer may not agree on the cause of the problem.
Table of Service Requirements.
The table befow lists the servire levef required by the three P.io�ity levels described above:
Senrice level Required Privriry 1 Priority 2 Priority 3
(time measured hom initial call to VSp
Inidal Response Due 1 hour 4 hours 5 days
Correction identified and a mutually 24 hours 7 days As
agreeable mrrec[ion plan wil�be mutua8y
developed v�ithin agreed
Escalation Stage 1(Support Managers) 12 hours 7 days N/A
Slage 1 Stotus RepoR►ntervals Every 4 hours daily N/A
during
standard
business
hours
Escalation Stage 2(Vice President of 24 haurs 7 days N/A
Support}
Sroge Z Stotus Rrport Mtervots Every 4 hours daily N/A
during
standard
business
hours
Fscalation Stage 3(President) 72 hours 10 days N/A
�ales�Dvermcntsystem:r��„ Tel:677-953�8757 Page S
Page 257 of 1954
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
G�cuslgn Envelape ID DRCE9681-C9C8-0Q45-84Q5-5F845916FdR5
S�les A�d Support Policles
Verr't"10nt Exhibit A 6/15/2027
��Sys��m�
6. VSI Support Services Pricing
VSI chargts a daily fee for on-site training based an an 8-hour day,plus out-of-packet travel
expenses.VSI tharges the same daily tee far elassroom-training at VSl for the first hvo Customer
tra�nees,along with a reduced rate for each additianal trainae. C?ther 5ervices include B00
telephone training,prograrnming,hardware,and network configuration support services. Travel
time,which inclur�es hva-way travel far trips iasting less than 4 hours,is�so chargeable. VSI
reserves the right to madify these�ates at a�y time.Cantact VSI for a quote.
7. VSI Weekend Support Services Pricing
The daily and hourly r�eekend training rates are based on cne and one half times the standard
oveekday rates. If the Customer asks a VSt trainer to stdy ove�a weekend in order to save on
travel costs,and no trainin4 es provided,the Customer will be charged a reduced daily fee,plus
all normal travef expenses. VST reserves the�ight tp modify these rates at any time. Cantact V5[
for a quot�.
S. On-Site Training 5hort Notice �anGellation Penalty
[f scheduted on-site training is cancelled with less tFran 2 weeks'�oGce,the Customer witl be
responsible for any travel expense lasses,as well as a penafty to partiaqy offset VS(Trainer
rescheduling costs.This penalty will be applied reasonably.
9. Training Cancelfed During 5cheduled C}nsite Training Weelc
If the Customer cancels or delays training for any reason(weather,trainee sickness,ett)while
the V5I Trainer is ansite,Customer must stitl p�y VSt daily rates For training and travel ezpenses.
�.0. Tefephone Support
Telephone support woridwidt,during VSI sta�dard business hours,is i�cluded in the Annual
Softwa�e Ntaintenance and Suppoft fee,providtd tfiat VSI has previously trained the individuals
being supported. Othenvise,chargeable telephone or on-site training must be completed.
1�. Qocumentation
All documentation is provided electronitally via FTP with the application soft�vare and it includes
the online Usec Reference Manual,installaticn Planning Guide,Samp(e Reports,Installation
Instructians,On-line Nelp,and Sample patabase�r�ith Tutorial, Custorners can print any numbe�
e�t topies needed ta train their staffs and manage their operations.
sates�vermqntsystems com Tet:HlT•8B3•8757 Page 6
Page 258 of 1954
Docusign Envelope ID:C814EA02-F9A6-4B5B-9808-176E893E2E62
Dacusrgn EnvelapQ ID:D6CE98fl7-CS3C8-44Q5-84Q5-SF805918F4B5
V@rmQ(�t Sales And Support Policfes
�,�JSyS:L,;-�c..� Exhtbik A 6f 15;2017
12. Installatian Pianning
After receiving your order,VSI will assist yau to develop a pinn,tvhich will assign Cus2omer and
VSI responsibitities for the various elements required to successfully camplete the installation
and training.
2.3. Third Party Vendor Genera) Ledger/Cash ReGeipts Interface
Procedures
The VSI Trainer will conPigure RecTrac/GalfTrac/CYMTrac sofnvare for khe appropriate vendor
interface and�vill show the Customer how to generate the batch expon file that contaias the
summary or detailed transactions for thQ day a�any date range. At this point,it is the
Customer's responsibility to eontact the financial software vendor to a�range for assistance to
import the daily 6atch file fo�automatic posiing to the cash receipts ar general{edger system.
The VSI trainer is rtot responsible far importing the batch files inta any third party apptfcation
software ar for contacting the vendor.
14. Hardware Payment & Warranty
full payment fo�the hardwane and systems sofiware is due foltowing delivery and verificatiort of
the order. The verification process must he campleted,so that all payments can be made within
3Q days oE delivery. 7he VS!supplied hardware includes vrarrandes from the manufacturers or
distributors for specified periods. P(ease review the quotts and waRanty chart provided by VSi.
After the warranty perwd or add-on�varranty period,hardware vendors also provide time and
materials mair�tenance support Warra�ty and maintenance contract service provided on a
�epat Basis can require several days to camplete. Therefore,plan your purchases to include
spare c�irical u�its,`rn order to provide your usea with uninterrt�pted operations. Harcfware
retums in the original packaging are anty accepted during the first 30 days foltawing deiivery,
15, VSI PQS Hardware Support
To support our POS sahware appiications,VSI affers a broad range of hardware computers and
peripherals that we have evaluated,gualified,and configured to function properly with our
soft�riare. This requires an extensive invesEment of resources including labor and the purchase
of one or more of eaeh rype hardware product. Wrther,these hardware produtts are essential
to support our customers and For testing each software upgrade. Most customers appreciate
the evetlability of ttrese quatified prociucts,since it saves them f�om experiencing the same
expensive process.
Qur pricrnty is to offer only high quality products with axtended warranties at campeNtive prices,
but nat necessarily at the locvest pnces. A qua(ified product that is competitively priced is much
rnore important than the lowest price. More often than not a lower priced,unqualifled product
will eaentualty cost much more far all concerned. V5I hardware support polieies are as follaws:
;a�esr4�verm�nuvstems c��++ Tel:877-8$3�8757 Paos 7
Page 259 of 1954
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusign Envelope If� DC7CE9fi�31-C9�8-4045-A405-5F805916F4B5
Vermant Sales And SupPort Pallcles
��',..��`�/Sl�fT15 Exhibit A 6/15/2D37
Qualified POS Nardware Purchased From V51— Full Support
VSI vrill be responsible lor ordering the properly configured hardware�aith the correct ca6les
and other features,delivery,installation and configuratian assistance, toli(ree telepllone
suppart,and warranty service arrangements,as��eeded. Full Support is defined as assisting the
Custome�to successfully fmpiement the first ane or two units of the same product.
Qualifiet! POS Hardware Purchased From Another Source—Partial 5upport
VS[is not responsible for rcsolving problems resufting from incorrectly ordered hardware,
resulting installatian and configuratio�problems,a�d wananty service arrangements. However,
VS[wili pravide limited guidance and support,during the installation af the hardware. If issues
are not resolved within a fsw minutes,then VSI will ta�tinue to p�avide 80d phone assistance at
the standard�IS[suppart rate.
NoM-Qualified POS Hardware Purchase From An�ther Source—Limit�d
Support
VSI does aat support non-v5I quatified PQS hardware using our B00 support lines. Nnwever,if a
custamer calls for assistance and the V5t support person determ+nes that the requast is for a
non-quafified praduct,heJshe wili discuss options as fotto�.vs: 1)Se�ed qualified hardware on
the V5S price fist,or 2)Discuss qualifying a ne�v product with VS!management. If a customer
r+eq�ests VSI to tonsider quafifying a nan-qua6fied product,eve will evaluate the circumstances,
and iPjustified,witl attempt tp qualify. In ordtr ta proceed,the customer must send an
evaluation unit to VSI and�ve wi(I attempt to qualify it at standard VSI support rates. The
customer must specify a qu$lifying spending limit. If sutcessful,VSI may or may not add the
produci to our price tist, It added,V5I will cont`rnue to support the product,as described under
qualified hardware options. tf no4 any on-going qualifying that might be required,as a resutt of
hardware or software upgrade changes wi11 be chargeabte.
POS Hardware Onsite Installation Suppart
If yciu expect the VSI T�ainer ta(nstall POS hardware during an onsite training trip,you must
altocate suffidenc time in the schedule to complete the sokware training and the hardwaee
instaltation and configuration. The time aUacated will vary based on the three situations
deuribed above,but th+�most tirne-consuming witl involve hardware that VSt has not qualified.
The tirne allotated will also vary depending on the number units to be installed. If the VSI
Trainer inst�lls and configures the hardware during a normal8-hour workday,then this wuuld
be included in tt�e previously approved onsite training fee. If the V51 Trainer is requirad to work
in excess oF 8 hours on any given day,in order to cornplete the hardware setup and software
training during the scheduled onsite visit,then the Customer wil)be billed for overtime fees.
salese�lvsrmontsvtcQms com Tel:8T7-883•8:5� Page 8
Page 260 of 1954
Docusign Envelope ID:C814EA02-F9A6-4B56-9B08-176E893E2E62
t�cusign Envelqpe ip DDGE9b£31-05C6-4045-8405-5F8Q5916F4B5
������� Rropasal Surr�mary Pric(ng
VSI Quote Number: 65735
� Please See Detail Breakdown
on Following Pages
Description: Exhibit 8•Vennont Systems Pricing
Prepared For. Mlami 8each Parks f�Recreatfon,Mfami 8each,FL
Contact Name: Vfanca Peron-3ellan,Admin Services AQgr Phone NumGer. (a06)6T3-7T30 Ezt•68T6
Contact Emaii: viancapero�-aeitan�mlamlbaacfifl.gov Fax Number. (�8fi)394-4]69
Approved By Robstt Wili�s}r(hobw�varmontsystems•com) Quo6e Date: 1q113/2017
Purchase Annuai Hstimated Totai
Oescriptlon pryce MainUSvs ShIpDE�9' Price
RecTrac-Workgroup Multl-User So�twate
AppUcat(on Sotcvrara szs,rao,ao sa,�ea.00 lo,ao s2s,�eaao
Progress QpsnEdg��oftwaro Sa,7a0.op Saet00 So.oO i6,63200
YSt-Atld-Ons $1,500.�d SJOQ.QO x0.00 51,80Q.00
Suppoh Service9.Training 6 Eatponaas S1�,070.00 S0.0o 50.00 517,OT0.00
Tohl RacTrac: 847,�10.00 56,662.OQ f�.DO 557,862.00
@ Svstems-Worlcgraup Multi-User Software
Applieatton SoMvare 54,OEO.GO 5180.6p So.00 51,270.00
Progtass OpenEdge SaNware 5216.OQ S3e.OQ 't0.00 S2B4.Q0
10 Ca�O Hardwane St2,275.00 9G.Q0 52S5.00 5i2,670.00
Bercode Readers $t,6T�Q0 50.00 g86.00 it,t40.pp
ToUt11D Systams: St�,24fi.00 3228.G0 S12D.OQ SiS,7�,q0
WebTrac-Workgroup Editfan
Appiicrtien Sohwa�. g15,850.00 ;3,170.Cf0 50.00 519,020.40
Progtess Op�nEdg�Softwa�a i3,t70.00 S6]4.QG SO.�U SJ,004.00
VSI-Add-Otn $1,X50.00 50.00 $O.QO 51,260.tT0
SuppaR 9orvtca¢•Trainlny i E�cpen6K S7,7ps 04 50.00 SOA� 57,703.Q6
Total WebTrac' ;27,977,00 S3,BW.00 Su.00 531,'I►9,tld
Pa Trac-Workgroup Multi-U6er Saftware
Appt;c�flan Softwar0 51.500.00 S30Q.OQ 30.00 St.Sp0,00
8upport se�vics�.Trakdag 3 Eupenaae 5200.00 SO.QO 30.00 520C.00
Tasi PsyTrsc: 51,700.0o S�oo.00 50.00 52,OOOA�
VSI TCITALS
ApPdeatfon So[lvrsare Sa�170.QQ te.120.OQ f0.00 f80.25Q00
Progrooe OpanEttgsSoRwarR i0,�2&QO S1.S64.OQ tu.GO SY.890.00
ID Card Hardxmro S12,Y75.00 66.00 i25S.00 i12,53p,C0
9arcodu Raad�rs 51,8fS.OQ 50.00 f65.00 51.7a�.00
���'�� $2,750.4Q SyW.00 50.00 57,Ob0.Q0
9uppoR 3ervkes-Tntining R E�panses 3?A,475.Q0 50.00 50,00 SZ4,iT6.00
G►and Totals: 591,831.00 $9,984.Q0 5320.00 i1D1,29S.00
'NpT�. �,r ,�,ardnn.:..:araan•rvo � cos•
12 Market PlaGQ.Esae:,�naion.VT. p5q52 a�.�§�1 of 1954 �,,,,,.,,��„ro,usyg,er+�s.eo�e, Page C 1
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusign Envalope ID:ODCE968 t-C9G8-a445-R405�5F8059t6F4B5
������� RecTrac Warkgroup Muiti-User Software
Recreation Tracking Software
VSI Quo#e Number: 65735
� Please Review Notes on Last Pgge
Sohwaro Pricing is Valid For 12a Days
Nardware PriCing Is Subject to Ghange
pescription: Exhibit 8•Yermont Systems Pricing
Prepared For. Miami 8each Parks b RecreaNan,Miemi Beach,Fl.
Contad Name: Vianca Peron.SeUan,Admin Services Mgr PhOne NtNnbar• (306)BT3-Ty3� Ext-&676
Contect Emei►: viancaperon-sellan�miamibeach(l.gov Fax Number. (786i394d363
Approved By_ Robect Wfitey(bobw�vermontsystems.com) Quote Date: 10f13t2017
Unit Extended Annuaf
Qtv Unit Desariptian Price P�ice MainUSvs
Application Sofkware
i Each Ac6v3ry Registralion (V�Rt-MU-AR} S�.750.Q0 52,750.0� SI90.00
t EaCh Facility RaErva6Crts (V•RP-MU�FR) 52.750.OQ 52,T5U.00 S490,00
t Each Pass M3negtmeot (V-RT-MU-PAS) 52.750.40 52.750.00 S49Q.00 �
t Eacn Polnt•af•Saletinve�fory GonVo�tkeL9 N•RT-AAU•P51 52.750.04 52,750.00 5490.00 x
t Eacn leayuaScfieQuling (V-RT-MU-LS) S�.�0,00 S/,950.00 5�sp.00
1 Each Court ReaervaUons (V-RT•MU-CR) 51.650A0 S1,950.00 535Q.00 2
1 EaCh incident Processtng and Reponing {V RT-MU•IC) 50.00 50.0� 50.00
1 Each Systems AdminisVatlon(requ�ed) (Y-RT.a1U-SJ1) 5�0�.00 S4Q0.00 540Q.00 a
29 Eacn Adoitl�oi Users Ovsr 2(TO7A1 JO ecnament users� (V•Rt-PaU•aU� 530Q.00 SB,td0.00 St.400.04
TMai App(iaatbn Saitware: S2�.TOO.�G $4.�60.00
proqress OQenEdue Software
� Eact+ QpenECge WoAcgroup Appt Sarver 6 RDBN15 (T-PG-MU-OE► 5+.100.OQ 5<,740.00 5892,Q0 a
Tatai Progres9 OpanEdge SakWare: 51,T40.00 5842.00
VSI-Add-Ons
1 EiCJ� itBcTracQer�eral�e0qer�rlerta�e (V-RT-tNGI.} S1.�O.aO S1,500.00 5300.00 s
TOtal VSi-Add•Ons: 51,3D0.00 5300.00
Support ServiGes-Traininq�E�tnenses
10 Day(s1 installaHoNtraining,h1u�icipnl,On-SitdDay(XS•7NQ-01) 5�50.00 57.500AD SA.C�
2 Qay(S? 7►avd Time (X•S-TNG•09) S3�S.OQ 5750.00 SO.Qa
14 Each Travel Fxpe�ses•per day(esiimatmd) (X-X-EXf� 5330,Q0 54,620.OD SO.OQ a
2 EacA F�pense Afrfare(eslimalad•pay actual only) (X-X,NRJ 51.2'00.00 52.IOO.OD 50.00
12 Hout(s) PhonetWebex Setup oi hatnitglHr.(biin 15�11N3]7.b0) (X-S-TNP Otj $150.Oi1 57.6Q0.00 SQ.40 T
TDlel Support 8orviccs•TralNny b EacpoMo9: 517,070.00 SOAU
Tota!Sotiwan,Hardwate and 9uppori S�rvlcoe ��7,Ot0.0U i5,662.00
Grand Total-RecTrac: $52,662.00
•e+o;e sn�ac� �f Foe• :ran ra,:xen c�ktae�k.cu�et�' ' F09• �
The Court antl league AtodWe Mnll be tralned on vfa vVe6Ex sasa�ons et a tater hrrre.
12 Markei Placo.Essex Jundion,V7 D54S2 a�,'���of 195a �y.���,ytema_com PsQe�2
Docusign Envelope ID:C814EA02-F9A6-4B56-9B08-176E893E2E62
Docusign Envelope ID DDCE968t-C9C8-4045-84p5-,F805916F485
�������� iD Systems Workgroup Muiti-User Software
Pass Management PhotolPlastic Photo ID Card System
� VSI Quote Number: 65T35
Please Review Notes on Last Page
Software Pricing(a Velid For 120 Days
HaMware PNcing Is 5ubject to Change
Desuiption: Exhibit 8-Vermont 3ysteme Pricing
Prepared For. Mlaml BeaCh Parks 8�Recreido�,Mtamf Beach,FL
Contact N�me: V{�nCa Peron-Sellan,Admin ServtCes Mgr Phone Numb9r. ��05�8T�-7730 Ext-6876
Contact Emaii: vl�ncaperon-selian�miamibeachfl.gov F�x Number. (786�39A-4363
Approved By: Robert Wiltey(bobw�vertnontsyst�ma.com� Quote Da�e� 1W1�/2017
Unit Extended Estimated Annual
Oty Unit DesariQtlon Price Prlee Shlapina• MainttSvs
Aupitcatio�Software
t Each Puc Mamt ID Integrollon•Photo iD CardlBiomepcc (V RT-MU�PNI) St.080.00 51.080.00 50.00 5190.00
Tolsl Appllcetlon 3oftyw�: 5�.060•00 5�•� 5�90.Otl
Pros�ress OpenEdqe Software
1 EeCl� OpenEdge Wwkgroup Appl Server d RDBPdS (T-PG-NtU-QEj 3218.00 5216.Od 50.00 5�8.00�
Tout Progroaa OpeeEdge Soflwen: i216.00 Sa.00 S�l.00
ID Card Hardware
5 Exh P3�ODs 1•Stde ID Card Prfnter,ElhemeW3B tBspc (H-PID•PL-11J 51.750.00 S8.750.00 S10S.00 50.00 e
5 Eech Paproitl P3500s ID Catd Pt(nter Cover(H•PIO�PI-t t-X•CVj SJ6.00 S17S.00 520.00 50.00
t0 Each P3400SIP5SODIP30001P40Q0 Cdor Ribba�6pp C!p (S•PID-PL•13) 5175.00 S1.750.p0 580.00 50.00 i
10 EaCh P390DclP300WP4pOpIP55pp Cdor Ribbp�2b0 C/q (3-p�D•Pl-1dJ 5105.00 51,050.00 540.00 50.00
S Each Biank 1Milla PVC Cards-30blil(t00D eacn� (PIO•PVGC-�} St 1Q.OQ 5550.00 5J0.00 50.00
Tolsl ID Cartf Hardwaro: 512,2TS.00 6268.Q0 i0.00
Barc�de Readers
5 Eedi MKT580 Custom CanRguratia�for VSI soRvrare (N-9CA�IY-1 t-%-C) 50.00 50.00 50.00 SO,QO a
S Eerh Hw�tywali MK7580�31�/2D Gene�ii Imager,US8 Ca�k (H•BCR-NY•10) 5335.00 31.675.00 585.00 50.00 ��
Total 8utoda Rosdon: S1,8T5.00 lBS.00 50.00
Tofa�gokwars,HarQwarili�nd 8uppat 8mtus i1i,Z16.00 5�90.00 5�.00
(3rand Total-ID Systems: �15,794.0�
'rOTE S�► 1��Oe-Q (Oha Tmc viM� .itls I�nO�Cst Sh ' F'CB•
Custome�aureMy has Oesldop camere's they w,11 use
12 Market Place.Eatex J�nctlon.4T 05�52 S7P�Of 1�54 �.�monlsyslems.com Pape K 3
Docusign Envelope ID:C814EA02-F9A6-4BSB-9608-176E893E2E62
Da:usi�n Enveiope ID QDCE968�-C9C8-4045-84Q5-5F805916F485
���,���� WebR al-T`imer n�te net�Saditware
YSI 4uote Number; 65735
Please Review Nates on t�ast Page
Software Pricing Is Valld For 120 Days
Nardware PrfcUg Is SubJect to Change
�escripGon: Exhibit B•Yermont Systems Pricing
Prepared For. AAtami Beach Parka&Recroaltan,Miami 8eaah,F4
CoMect Name: Ylanca Peron-Selian,Admin Services Mg� Phone NumOer, (3QSJS73-7734 Exf-8976
Gontact Email: vtancaperon-seifan�miamibeachfl.gov Fa�c Number: (786}3841t36J
Approved 8y: Ro6en Wtii@y(6obvw�vertnantsysiams.com) Ouote Date: 10t13l201T
Unit Hactended Annual
�t r Unit descriation prke Price Ma1nUSvs
appHcatjon Software
1 Eaeh WaDTrac Intemei$oRware 28•39 RexTrac t1sM� (V•Yff�MU•IS-1� S'►,750.04 37.7SQ.00 51,550,OQ tt
t Eut+ WfebTrac Atlivity RegisiraUona (V•Wf�htlt-AFtj St.�50.40 St.450.OQ 5290.04 ��
� Escfi YYcbTru Fac�ity Reserva6en� (V-Wt•MU-FR) St ASO.OQ St.�50.00 52�0.00 +s
t Eaeh hdebTrae Pasa RepiWtSlionsJR�taw�i (V 4Yf•MU-FMYI) St,450.�0 51.450.Q0 52�.00 �s
1 EeCh WehTrac league Schmdu(ing (V-WT-MU-LS) St,250.W 31.250.t� 5250.00 �a
� Each WBhTracCourtRe9ervalions {V-WT-t�riJ�GR� S7.250.dQ S1.450.00 5230.00 �s
� Each VYeoTraC/RecTrac VYorkgrovp Agenls (V-WT-MU+Rtl> St,2S0A0 5�.25Q.00 S254.00 +a
Total Appitcatlon Sattwaro: S1S,860.00 53,17a.00
OtherAvakabis Products o�lnterast
YV¢pTtRC Pqird o/$delTtdcet9 Price: 51.450.40/MsinCiSeMC2t: S2pQ.00
Pragress�OpenEd�e Satiware
i@ach Qpane'dge RppRea6o�Stner 3oftvr�e (T•PG.�AaU-t/V6? 53,170.00 S3.f7Q.p0 5634.00 �
Totai Progress OpenEdga Sattwan: S2,110.00 SBJ4.00
VSt•Add-Qns
t Eacfi WebTraC First Sryie Sheet Sa�vfca lntlt�l 8 Ma�or (V-4Yt'-tPf-SS�t) ST9QOQ 5750.4U 50.00�s
t Eech $landard Splaeh Page pplions� (V-Wi'-CP-SP} 5500.0� 5500.60 50.00 rs
Tata1 VS1�Add•On�: �1,460.00 �.00
Support Services-Trainina&Expenses
S Day(s} InstaflatioMTrain�ng.Mc�+icipsl.On-Slterpay p(.8-TNG-01) 5750.00 SJ,T50.OD SO.OQ
1 Dey(S) Trevtl Time (X•S-TNG-09) 53T5•QQ 5376A0 50.00
8 Each Travd Expenaes•per day��sqmatedj (X-X•EXP) 53�0.00 51.980.00 S0.f70 s
� Each Expen�e Airfare(esGmatedpay eduai ar�lyj (X•X-AIR� S�,200.00 51,20Q.Q0 S0.0�
� Hau�(b) Phor�MVebaic Squp or Tiatnitip/Ftr.(I�G�15 MWS2�3} Qt-$•TNP-01) 31aQ.OQ 340Q.W 50.00�
Tot�i SuppoK SQrv[ces•TntnMg a Expenaas: lt,7C5.00 50.�0
Totpl9ohwpn�,HaNwaro and Support SarvkAc S2T,l75A0 41,6D�.0o
Grand Total -WebTrac: $31,7T9.00
"t67�E' � NiOa-Cr n Pors7uVlta�R ' �/Y+:Wu i-
�2 Ma�ce��race.Es9ex JunCtian.vt os�sa a#�,�gg�of 1954 ,,,�,,,.,,.,m,Msrieems.com Paye��
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Docusign Envebpe ID DDCE9681-C9CB-4045-8405-5F606916FbB5
� 6������ PayTrac Workgroup Multl-User Software
'�/ VSI Quote Number: 65735
� Pleasa Review Notes on Laet Pege
Software Pricing Is Valtd For 120 Days
Hardware Pricing Is SubJect to Change
Qescrip►ion: Exhibit 8-Verrnont Systems Prtcin9
Prepared Fnr: Mlami Sesch P�rka 6 R�c�allon,M(aml Beach,Ft
Conlact Name: Vlanca P�ronSellan,Admfn Services Mgr Phone Number: (305)673-7730 Ext•6a76
Contact Email: vlancaperan•sellaaQgmiamlheachfl.gov �ax Numbar. (786)394�4J69
Approved By: Robart Willey(bobw�vermuntsystema.00m) Quote Date: 1 D�1312011
Unit Extended Estimated Annual
Qtv Unit Dssc�iation Price PNce SAlapfnA' MainUSvs
,A�plicatlon Software
t Each V51 WwMgmup ERI Credit GaM iMqface(V•PT-MU�ERI) S1,S00.00 SI.SDo.00 E0.00 S900.00 n
Tolal AD011callon Software: i1,600.00 f0.� fI00.00
Maqstripe Readers
0 Each Credit Card Ef.IV(CFrip 8 Pin�Ds�ICe (H•PIN-Q9j 5895.00 SO.OD b0.00 50.00'e
total Napslrlp�Re�tlert: t�.00 l0.00 50.00
Support Services-Training 8.Expenses
2 Nau(s) PhoneMJahex Selup w TrainingMr.(MM 16 MinJ52� pC-S-TNP�Ot) S1�.Q0 520D.00 SO.flD 5�.00 T
Totel Support Senkes-Twtning 6 F.�tpanses: S20Q.�0 50.00 SOAO
TotalSaftwar�,Hardrran�nd 8upport 8srvlces 51,700,00 30.00 4�00.00
(3rand Tdal-PayTrac: 32,OOQ.00
'ND?f.Shmo nFOB-G� 6nuh�Y�tw��oa�taaie��n.v�lhbc� FOi• w
Gredlt w+d pracessk�g harCwue I�detertnlned Dased uQon Ihe Ca�1ew��r yau choose io uliGze.
Custwr�er wWd i'iuRe lo use nonenayprod mag aWpe readera the�r akeady awn. A►so wrtanly inleA�ce with First Data.
12 MeAcei Pq�ce.F�s�a Jw�ctlon,YT. 050.42 e���g�of 1954 ��,vermoruayelema.cam Pape�S
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Docusign Envelope Ip:O�CE96U1-G9C8-4t145•8405-5F805916F485
������� pVSI Quot Numb P6S735
� Piease 5ee Qetait Breakdown
,, on Follawing Pages
Description: Bxhlbit 9-Yermant 8ystems Prictng
Prepered For. AGiami 9each Parks�Recreation,Miami Beach,FL
Contact Name: Vianca Peron-3eifan,Adml�Services Mgr Phone Number: (305)&71-7730 Ext-6876
ConGact Emaii: viencaperon•setian(�miamibeacbfi.gov Fax Number: (786)39d-d763�
Appraved 8y: Ro6ert Wiliay(bnhw�vermontsyslems.comM Quote Oats: 1 ot13J2ot 7
t Slandard PMP soRware erwDles(opifo�al)Wppue of photo�nage durfng reg�stroGon,and�Splay ot phpto deakg Vsil Check-In.
Yau can also add me PMF t0 Saflw�nC irueRac�ta print m�6�cobr piastic pholo 10 cards.
2 �n wckr to u�e Ihe grapl�cal touch sdeen oplion in oUur modules,you must also�icsnse the Pt?5 InveMo�y mod�Ae.
3 The Wotkaroup System b QuosaO for fhosa agenizaUons with 2-39 eo�cax►ent useis. 7he priciny Wr Ihe aqua�numher af ticensed
ooncurrerN uaers is tound on�ne ReeTrac quote pagc under U►e AppRcailon Soffware secGion. Two eoncunent wers are i�cluded
wE�the p�achase nt uie Wrs�RecTrac modula. actdiUonai conwaem users are prkad as addiuonei usera Over 2(caxur�enl).�
0 V81 uses Pro{�ress C}penEctge soflware W dewa�op and tleptay its'sollware appNcatio�.arx!atso embeds the requf�etl Prog�ess
OpenEdge Ente�pd�e a Workgroup RDBMS(Relatbnei Oatabese FAanagernenl Soth�e)with 1ts'appliattvns.
5 You an select arey ot Ihe curterst nearty 16Q slandam GL a�tertaoes and 4 AP ir�faces el thts price. H a cuslan intertaCe is
f�86dad,VSI will prOvide e quote,afte�tnvievuing Ihe recndrements.'The anplemente0on proo¢du�es tor al interlaces ara as Io1Wws:
The VS�lroiner vrill selad(detautq the apprapriete venCar interl�oa�RecTraclGoKTroc anC show cust�ner haw lo generale the
Qa�d►export M1te that COnt�ns thc summery cx Oetatied Gansactions torlhe day(ar arry0ale range). Rt this polnl,il is Ihe customer's
t�ponsibflity!o tontact lhe bnertdai soflwx�vendor t4 arrange(w esNatan�ro(mpori the balCh Ne ier p�Gry tu Ihe caah
receipts er penera�ledger system.�:
B The irtdu�ded expens�s�ra ESTIMAIEO tar air�re.lafgir,g.mcals.ParWng.l�lls.and renial vet�idn(for non-tly9nq bips.car renlei
Can be mere Gue to iWis and gaso(ine user�sJ. /�eWal e�penses xa bl0ed eRer esch Ufp. Far aEates vrith Cashlesa Tolis,tY�era may
be a delay in bANng these chacges as we sametlrt�s Con't geR Ihese bilh(rom Ihe car reMel eompantes w�Ut weeks aflet a trip i6
canplele
7 Tima quoted 4a astimated.Actuai tlma used rrili Ce biNea.
8 P�500 S 7-Sfde P{ByflC l0 Ce�d Printer,18Cp5 GOICr/Sq15 Mono,EUMrnBWSB,VNndays XPNistaM/TIW/10 Server Y409JT0l2.
PJ600S Eneryy Ska prinkr tncludes USB Cabte.PS.3-Year St�ap Out Parts&l.ador Warrmty SennCe Includ(ng Prinlheed. 41h
yaer warranty does not Indude the Pdnlhead and molherboard. Annual5ervid�glCfeaning and Hot SYiap R►o9nm lor those
cu3lortlBrs purdws�g 10 card Supplies Ihrough VS1.
9 RI-PO-30104 F350051P30Q0lP<000 Cdor Rlboon,500 Cards Per Ribban YMCK-r(Ii P5500 250 Ca:or FrpnU250 Cobr Bacic).
Eacn Rolarnid�ibbor►�nciudec a CleaNng RWler.Clesning Card,end Smap Swab.Visibte lfghl and InhBred ber code maders read
bar eadea prt�sted wlth YMCKO►ibbonS.
1Q Cuslom Cor�igurailort tor V3i appNcatlo�softvn�ra.ae ptug and pley o�a o1�ne ooY.
t 1 Honeywdl MK7380G-2 Genasls Bar Code Imaper U38 Kil.1 OV22D.PDF 1?,Gwy.Type A�M Cable(4.8•C01-500-�OOS00)).
Pawer Stpply,EasyiO Solhvare,OocumeMal�on.ar+tl VSf Cus�m Configwa�ion. USB keytroard emieaUon fs sunda�d wifh opUarv�l
9ertal or Pera0el emulation.Starx�tl keyhoard ermlaUan used ta canned reaaer l0 6edlcsteG oom0utet. TA{s sc8rner ean be
uaed(or RecTrae Bsekground Ys�Cherk-In by cer�jura,g R fa�Seria�EmulaUon using ihe same U38 cade TTris ena0le Ihe
com�to be used fa olher tundbna,whtle�Is aiso belrg useA to sau�vFeHur ID cards.
t2 VY�bTrec Infemet Software,wMch InquCes aN peuon mobile iMebTrac funetlons,ena0ks yaur pekaro to process WebTrac
bransacttane resl•time using a Crowr,er_ The WebTrac settware does NQT include hesUnp eeivlCe9.wMch are quated s�arately. it
yrsw R depeMnani or ypur oft-premfse weL hnyling vendor doe9n't aflow�h(rd p�tty soRwa�e lo Ga htelsAed on It8 web servar,lhen
VSI can provide th�a web hoaiing service tor a nominal mantniy fee. Plesqe disaas tNs isaue wltA yo�tT depahmeni a your
o(f-prernise wrab hu6tlny wandor to determ;ng�,�ether or not VSt Stwuld quote Ihe vieb host6tg fee, VS!bilis lhe auab only hosttng
fee pn aef annual basis. AP�r the fusl year.7dss arnount is addp0 to your annuai maintenance irn�o4ce.
13 kYebTrac module.s requke nespective Rec7rac�icsnsed modd�es in order to process web lraosultons.
1e YVebT�c Agents needed are provltle0 to pre�s WebTrac onGne trdnsact'rons EaGn Agent can service opproximatery 20
simullaneaus r�sts.
12 Market Piarce,Eeae,�r runctlore.Vi'. p5a52 8�',�of 1854 ,,r,�,y.��ntsystems.com ---. Page A 8
Docusign Envelope ID:C814EA02-F9A6-4B56-9B08-176E893E2E62
Dacusign Envelopa ID DDC;E9881-C9C8-4Q45-A405-5F8055181-485
��� ��� Proposal Summary Pricing
VSI Quote Number: 65735
� Ptease Seg Detait Breakdown
. . on Following Pages
Oegc�tpti�n: ExhibEt 8-Vertnant Systema P�fcing
Prepand For. Mletml Beach Parks&RecreStion,Miami Beach,FL
ConG�ci Name: Ylanca Pero��3ellan,Admin 90rvices Mgr Phone Number' (�OS7673-7730 6xt-6876
Contact Email: viancaporon-sailan�miamibeach0.gov Fax N�unber. (788)394�363
App�aved By: Robert WUley(bobw�rermonlsystems,00m� Ouote pale: 1Ul13/2017
't5 VSI wdl cuslarnize Ihe N�bTrac atytesheet t�matcA Iht appearance ot your web sile as doaely as possible.Met ya,tmve BneUteO
yau WetTrac pa�r sF�dBca�ons,rou wi�oe asked[o sign en approvei la�m�.VSI�II provide the styteshoet pcogramrrurg servlcas
antl thon�9k yau to ver(�y lhat Ihe restAb match yau specs.ii yau esk for addlUonal cnsnges fWlowl�g�a comp(QBon ot IM Initial
styNng Ihen eath mejw change mquest!s prlceQ at ST50.OQ. Ma�a&Sessonet cna�ge requests ate pricad al 5375.00 esch.
16 Tha Si�nQ�r�d Sptaah Pspe Opiion oMen a tlwke ct arry one d/4;IxndiM spatA paqes.a++d Chey ua availeble pn M�e VSi
wehsite ler yaur►eview. You dedds wh;ch sfendard or mrt�kiaaan ot mWtlpt�stg�tGarQo[4 txst lor ycwr apsntiaUan. .
fie SS00 fae�nUudes VSI support to asaisi you lo implomenl the template pn your e�fte. This lypicaly iaices 2-a Aows. My lime
0�t hOYls EU@(Q Cltatsp@ fCqUCSlS wM Oe Chslged 8151QOth0ur. Any�sign Changes t0 itls StSrtdard templeteS U+al tCqui2
wQcm prqgrartat�fig tvM1 bs ct�ged it StaQ�haur.
17 '1'i+e VSI ERI(Exte�r+sl Redireq tnterfau)lee appiies ta a�r ot ihe aeoi)wrd venda cp�w►s•
19 The spaofic uedit uuC EMY(GiNp and Pin�devkxs deivered depentle en the PayTrac salution you iekq. iriis line�em is useo as
o D��hoider(or hudgNG�g puqaoses.TIro dlNrent de�rary�a tn pdea from 5500�S750.
u�a���oa,Esaex Jundton.V1'. 05452 a�.��r�oF 1954 wvm.vem,onar�e,na.00m Paye w�
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
Docusiyn E�velope ID DDCE9681•C9C8 4045-R405-5F805916FdB5
.��'� VRI1M01� OP ID:
�,,.C.,,Q'R� CERTi�'IGATE OF LIABtUTY INSURANCE ,m�
nae c �a i�uea ae��utr�e o�a�foFmutroN ots.Y�co�a Ka a�anr�uroa n�c;�n�cAr6 Ko�c TMw
C�tiiP1CA� 00l0 NOT AR�IATNELY GR i1EGA7fYe.Y Al1W0.E7ITfl�OR Atl�t TNE OOVORAO�'AlR011D6D dY 11�POUCI�
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C�ih�CA?E MAY 08 108tAD ON lMAY PHtTA01,1'il��AfPQR0E0 BY Tt�POliC�7 0�8lD F@R�N B 8tB1�T TO ALL TNF l�iAiB.
@�Lf9�01f8ANC C0�OP 81lQI POIJC0.�i.187�(S 8lIOWN NAY ttaYE�N REDUf�1 BY PND CUwlB.
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Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
Docusign Emaiope Ip:DDGE9681-C9C8-4o45-6405-5F805916F485
t r
lil��O{.UTlQN Nd. 20'17-�1�
A RE80L.t1'iilON OF THE MAYOR AAID CtfY COdlIAI88fON OF THE CITY
OR MtAAAI BEACN.I�LORIDA,WAMNO�BY 617TH8 VOIE.XHE FCItlIAAL
C011DPEiRiVE BIDDiNtB REDUIRE�ENT,FlNWNO SUCM WANBt TO E�
IN 7NE BEST INTERE$T OF TH� CITY, AND MPROVINO AND
AU7'HORFIJNQ T'H� IfAAYOR AND CI'IY CLERK T'� O�CUTE A
QOFTWARE UC�ISC. MAiNT�NAN�GE IWD QUPPORT AOtiEEMENT
WITH VEi#1WQNT SY8'fE�qB, q�IC� tN A �CiR� ACCLPTA6I.E T�1 TNE
CITY dlANAOEA�AND 'fN@ GRY A'iT�RNEY. FOR A 'TF�REE 13) YEAR
TOtM. WRH TIAPt� (x) AQE?ti'{ONAL �1B {4) YB�1R R�EYIUtA. IN AN
Al1�iUNT NOT '1� EXC�ED �104,086.� FOR 'iHB IPpTiAI. YEAR 4
. PUltCHABE PRi�E, AND �10�Zi�t.OQ EACH YEAR 'fHER@AFTER FOR
, AAINUAL MAtNTF3NANGB 8SRiRC�6, FOR A PARK8 AND REGREATIt?M
D�PAR7IYIENi' tRQFTWARE FOR ACTlVRY !�OlBTRA1'tON� FACIU't'Y
R�8l,RVATIONS, INVEtiTORY CON'fROL, T1CltETK�1Q� PAYMEMT
PROC�SSIN��AI�REIATEQ BERVtCgB.
� M�18. vn Augu�t 18, 2012, Requeet for Pr+opaa� (RFP) 1�. �'t 1 iM2 v�sa
I lesued io tn� artd motrdain en axbemabr wab hoN�f ao4twa�s br tl�e Clq►of Mf�M Baach
Parica ar�d Reado►tfan Dep�rimar���nd
� 1NH6REA8►an.Mn�ay 18�Z013�ths N�yor and Clly Commlaebn Q�pted Re�o1ulf�an
� �13-�81 Q8 s�eparq!ha recommertdatlat ot ihs Gk�t AAa�egee to e+�er�bo ne�aUMlCa�s w11h
fhe eeoo�d-tsnked p�paer�r�Capturv�potr�.oan,Wrauau�t b 1he RFP hla.d2-11/12;end
YYNER�8, on Juiy 16. �16, ihe Partas md Recrestlon �r�nouncod ttw launch of
Ca�u�p�ln� the w� rapt�iratlan ayste�n w� rst�ed to p�a�tds htmlAes w�the
oomatlence ot npb�erh�and po�rlrsA oaitt�oe t�or'peticu ered ne�atlon pr�aprattu���.
a�naM�rp lhat tha�rov�a�s syeb�m c�d crot o�er,end
WMEREAS, ai�Ouph GAluraPo�t ha�provbde�d�CNy with�nsad�u aut�ned fn
the RFR�.�afl I't�to�!�Fum�v�aa�ca►�!I�'s9�br ibena to b�c��vd� upp�aded
w�d added tn a�der bc�perbnt�daNy turu�tc�;and '
YYMER�EAS,aitho�h the aNine rap�malute a fun�onat�the depeuaceM haa
�acriwd mtdtlple a�r�b 1�rn�lde�ds ate�np�at�b Iwurd to un�rstartd a�d not tt�
�rNa�diY� aid Ihe Cipr of l�mi 8�ah Par1� and Reavatlon ��'� neads heve
�uipe�sed tlte caped�tl�sl tl�at CapWr�patnt�of�rs;and
W�EA�.baohnotopy ts nn Indnn�rontal pleoe tar bolh�R and ctt�omets OF THE
C.ity'e Peaiw eukd R�crae�ton Da�uU��r►d
WNERE�B,►Ift�Dep�rbt�nt�K is in tl�e G�ty'�bwt tnE�rwt 1Q td�nttty�Nwra
tlxat � wnen�r betng ueed eucc�fi�ib► 6�lV oiher muntdpeAtlea, c�n pmWde,fhe reQulrod
prodttcb and servloes witltout eodet�+e�tx�etani�atlon,attd I�ueK MsrWly;and
YYHEREII$� 1�t the Mardt 24, 2018 !T �srtnp Commtl�e rr�etlr�, Peuka arod
Racre�lion ttdt preten6ed��fo piq+cMa new oofM►aTe tdr an eotim�ted�7S.Q�0.00 bir
ths�d y��r end t�f0.Q00.041'ar se�hh yar @tieroalEer;and ,
Page 269 ot 1954
Docusign Envelope ID:C814EA02-F9A6-485B-9B08-176E893E2E62
Dacusign�nveiope IQ:DDC[9681-C9C8-40�5-ti405-5F805918F4B5
� �
WHHREAS,the IT SteerMp CommNtee vo2ed tn favar cf fhe department'�request en0 �
tlx►proJad wa�AMdad$7'8�OQ0.�0 th�oupA tlte FY 2017 budpet ay�G�;er�d �
WHER�l48, �on tfis approv�u �t tund� for a naw Psria� and Recrse�an so�ba�ro,
�dF dbd �ear�eh be�ed on fhe nesds and r+equeated mformetlon fi�m �eve�ral scAwaro
� cromp�eNa�, and also atD�anded the 2018 Florida Reaaetlon aad Pm�ks ABeocEatlon AnnuQi
Co�rs�toa �! met a�th ao+�rat P�laa end Reoreetloa 9allwano �lb!!as ta ediec� rrwne
Ir�`onn�tb�atd
. MYHER6AS� adber dleaneirt� +Nifh etelf�ncf w�alyslnp tha beat tystetn to meet iha
� ne�eds ai�he City and of tlre comtrwn�y as a whate. fhe Par(at end Raara�tion Dep�rbneM
eelecbad VermaM Systema,(r�a{1/�t)ae the ttew eottwate piovlde�;and
� WH�REAB, VSI ts en empEoyea ownod campa�t� toweed ari Prav{dinp a r�n�
: oF+�pp�ons th�t tnc�ense eRlclency and prod�ctivR�r.and
IAMEi�AB,V81 hes speda�Zed tn develop�g tre�h eoitwar+a proc�►c�s tor mansstnp
' rva+oe�on mxi parka opara�ortie 1'or m�pt�dpel� caunh►�abda ar�k�ler�i Ml�ry ponr�nmeMd
ertdbes„er�d auretd�r h�s aver�60 Muntdpal RecTntc cuabome�s w�h�ueartda a!ua�;end
� YYliEREAB,tfie Pa�ke end Reonaatlon DepArtment has been r�aAdrtg w�h VSI M 16n�Ce
: Dep� �d the IT �City's needs and eleo caardln�ted meatinQe w�h 1�t,the FUwrtas
Gapartrnatt bo e�aua Ih� r�ent� e�re ts In o�rmpfl�anttue v�h tlmtr
requttemetns��1 ptd8r b me�ce Ure trar��or1 as►�mioo�t a�poeWle;and
� N1H�REA8�Y61 ftas pt+ovidsd the City wqh e Rrt�al pmposii(EachR�t°A'whloh heo6udos
Qte�Oitowinp:
• Rsta�TFsc
a Aativ�y Re�Q�tration
o �acntty R�ieerv�tta�
o Paee M�etgemend
a P�atnt�o�Satal�v�entory ControUTGoIceE�
a Lsa�us S�ch�
. o Cour#ReasrvaNau�e
• WebTrac(Ortine�
a tttbart�e,t S�oR�u�a.,re��to�r'RsoTnlc Usa�s
p "�""�^7,w��'
O ��R888�Y$�Ot10
Q Peae M9nflgemerrt
o LAague 6chedul�tg
o Court Reeervayons
o Splaah Pa�e Opltorls
• p�qRraa
o C��adft C�a�d Inbertto�a
� �uprpott SeMoos�Treb�g
o Inat�atlon Ons�
a Trelninp Qa�fOa
• Hetrluvere
o tCf Gmd tiapdware
o Ber+code Resdars �
Page 27p of 1954
Docusign Envelope ID:C814EA02-F9A6-4B5B-9608-176E893E2E62
Docus�gn Envetope IQ:ppCEggg1-C9C8,4(�5-8405-5F80591gF4B5
. . • �
, • 24/T CuMo�r�er SupAort
a Urd�ed Tetepho�e 8uppart(�QD e.m,—a:00 p.m.ES?�
o �4R tlltebelts Guatamer 8up�pott Sectlot►
o CcmpnOhenslw Help Flte
o �nt�ertoement fteqtu�b�ura vwicotna;end
YYHBR6A$�tl1a tofei co�t c+tthe'oflwal�9iorthe in�Year 1 wHl bs�1Q4�03S.40,wrnh
a�d oasi af�9G�284.�end�ch yau 1lre�+e�fDet l�Or ennt�i meintenartce�er�rh;e;artd
VIIHERR�I�S. =76,004.00 w�i be Asrtded Ntrou�►ttw t�unQ� reoelved in FY 17 utd fhe
remefn�p �'Z9,Q3lS.QO wtil be tunded �h funds idet�d In qta Paria md Red�eaUon
OapartmerRt'�F1f 17 budge�wMchwQi be rcriled aiaer b FY18 f�►rr1hN p�aject.
. NQW 1'H�R�t@, BE tT �lI.Y RE8QLV� 8Y THE MAYOR AND CfIY
• COs10Ai�lON OR THB CiTY Gi�iM�amlBoach� Fle�ida, that!hs lu�y�or�nd C�yy Ccmrtcaslon
' hareby w�tve.by 6Jltfis wt�Ute t�mel c�omp�8ve�dtnp nq�namenf,Rndtna eua�t wattver to
, be Ut ihe bNt N�t�rael of tlte C�y, �td opprove and au�to�+ca the R�aya' er�d Giq► Gerk ta
� e�oacut�a 8o{lwere I.toenee�Mat�nvnoe and 8vppat llaresm�nt wtlh VemroM Sy�eems,Ina
� tn a►iorm ao�abl�ta 1he t�ty M�and tha Cf�r At�om�p,br a O�ree�ys�r ts�m,vr�h
� tw�o(2)�onei onr(1j lroar ronoan�b.in an amount not bo s�ooe�ad�104�QQ�i6.001�Or the tNbia
� Y1t�r 1 pu�ttaee p�tos. ead Z10�Z64.00�ch year�r!�r atmusi mohr6e�nonaa osrvloe��
� tor� Pa�iss and Reo�eaqat Qerpaitrnent eofb�v�tre tor 8ClNAty roais�nraon, tacliNy reee�vatlone,
brve�ry oontroi�tld�paYnant�.ertd�aated ae�ea,
PA88ED end ADOP7�D tMs t5�'dey a�Sap��20l7.
ATTfBT:
PHiUP
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p��26
Page 2T1 of 1954
Docusign Envelope ID:C814EA02-F9A6-4856-9B08-176E893E2E62
Docusign Ernelope ID�DDCEy6&f-C9C8-1Q45-8405-5F805916F485 F�roposal Suinrnary Pricinc�
'�` �� � � ��� �� VSI Quate Number: 64193
�
� , , , , ° P��as� �ace Qet��il arcakdvwn
,•, �� „�F �� ��a . ,���.�:�� , on Following PageS
Ut,scr�r,ti�s�,� Vermont Systems Pric+ng
Prep�re<1 For: Miami Beach P�rks& Recreatian,Ml�mi g�a�jch,FL
C�orrlact P,r;,m<�� Viana�Peron-Sell�n.Admiot Servlces Myr t'Ikrne Nun�.ya,�, (3Q5}673-7730 Ext-6878
Gont��ct krnail: vlancaperon-sellan�imiamitaeachil.gov F�ax N�,mb�r (786)394-4363
Af�(�rravE=.d 13v Joshua Karson,Senfor Sales Rep(ioshu�k�vermontsysterrrs.com) Qu�te Gafa: 07l10/2417
Purchase Ani�ual Estimated Total
Description Price RAainttSvs Ship�ing" _____T Price
RecTrac -Workgroup Multi-User Saftware
AE��alicotidn Sothvare �23,7U0.!?0 �4,460.Q0 SUAO $28,160.t10
Proc�ress OpenEdcac Sottwarc ��,7A0.00 `�89R.00 SO.QO 55.632 QQ
VS{�Add-dns Sl,50Q.OQ b3G0.pU S0.(]p 51,800.00
Sup�ortServlces-7rafnln��&E;xpensos 5�17,Q70.OG Si1.00 SOAU 517,070.00
Tutal ReCTrac: SA7.010.OU S5,Ga2.00 SO.UtI S52.662.00
iD S�stems - Workgrau{� Multi-User Softw�re
Applic�+tlon Softw:tro 51,080.04 5190.Ut> S0.00 $1,270.00
Progress O��etrEdge Sopwarc S21&.04 S38.OQ SO.qQ S25Q.06
ID Card Hardwaro 812.2T5.p4 50.00 8255,00 S12.530.00
Bnrcode Re�ders 51,675.00 50.00 S85.00 51,740.00
Tq111 ID Sy8te1tt8' S15,246.p0 S22flAQ $320.00 StEi.794.pp
WebTrac-Workgroup Editini�
AppHcatian Sottkrare 515,850.00 S3,1T0.00 S0.00 519,02U.On .
Progress OpenEdge Sotlware $3.1TO.Op S63A.OQ 30.00 33,804.00
VSI•Add-Qns S1,250.00 50.00 SQ.QO 31,25D.00
5u�port Scrvices-7rnin{ng&�xpanses S7,705.OQ 50.00 SO.OQ 57,705.t}Q
Tptal WebTr»c: $27,Q75.00 S3,8QA.00 50.00 5�1,779.00
PayTrac-Warkgroup Multi-User Software
Application Soflsvare S3,p0U.Op 5600.00 SOAQ S3.GOQAO
Sup��ort S�rvlces-Tralntiryg&Ex��ei'tsos S2QO.b0 5�.00 ?;0.00 S2QO.QQ
Tatal PrryTrac: S3,2QO.D0 $600.OQ $Q.� 53,800.Q0
VSlTOTALS
Applicatio��Softward 543,&30.OQ SB,A2U.UQ SO.t10 S52,U5U.00
Progrosss Open@dgn 8otlware Sll,126.OQ $1,56d.OD Sa.OQ 5�,68Q.00
!D Card N�rdware S12.F75.00 50.� 5Z55.Q0 S12,530.00
Bnraade Renclors S1,675.QQ SQ.t10 Sf,5.OQ S1.740.Q0
VSI-Add-Ons 52,750.OQ 530�.OQ 50.06 S3,050.00
SupE>ort Sorvic�s-Tralning&Expen�es 52-0.9�5.00 S0.00 SQ.OQ S2q.975.00
Grand Totals: 593,431.00 510.284.00 �32�.OQ $104,035,00
'!v)I. .•+:r 1 _Fe':'!-E,�In(�i ik'i:.K' x Uft�:;i`��. +I�k,_�a t .� A�.�C�n� f�)t .'M1�,f::�i}
i`
12 Mnrkni Ptaco F.ssox,iunr.ttar�,VT t)54!i? A7'7 t�8:i 875; , www.vormn�dsysteris.e,orr� Vacaa+r i
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Oocusign Envelope ID DDCE9681-C9G8-4045-E3405-5F8Q5916F465 �iecTrac Workgroup Multi-User Software
� �� � � ��� �� Recreation Tr�cking Software
VSI Quote Nurnber: 64193
� Please Rrview Notes on Last Pagc
f; ��E�«�ic�+� <� �'�,�k�r :�•,�r!�,���_:� Software Pricing Is Valid For 12f1 Days
H��rdware Pricinc�Is Suhjeci to Change
L�escriptinn� Vermont Systems Pr(c(ng
Prepat'ed For: Mi�mi Beach Parks&Recre�tia�t. Nflatnf F3eactt,FL
Coniacl Naine: Vfanca Peron-Seil�n,Admirr Services Mgr Phoi��NG�mber. (305)673-7730 Ext-6876
Gcsntact Ern�rl� wianeaperon-sellan�S�miamlbeachfl,gov Cax N4.imber (7a6)394•A363
A;>{�r�vrd�y Joshua Karson,Senior Sales Rep{�oshuak�'vermontsystenis.cam) c��•ntc D,�I�• 07�10�2p17
Unii Extended Annu�l
Qty_ Un�t Descriptian Price PriCe M�int/Svs
A��ulication Software
! tcactr r1�:Fvily�;,•;t-`•li;�ti�ar {V i?'-111J-f1R) ;p2.75G.Q(J ,`�n2.7a(�,DU $4ftQ 0(f
t ��k,ta P.���:dil;fic���„��.r;ll,,•,,� r4��C�T�Mt!•�Rl �+:'q75Q.{JO �.9�75U.QC� ��JOC�4
I L'-ac:Y�� !'ass Mdi3ag�ir�c„N {V-Fll�Alrt!-PM) $'+2,7F�O Q0 &?.�yafl fM1 �h8Q00+
i Eer.it Pp(rtl-ni-SHlU(�iiu�ntnry GonN�llTlCkatB (V�RT-�htF�f'S} �.T�p pq $2,7,n UO �d9O QR�
t ��;t:h t,ta��jue LiCt�.U�}E�lirlg (V-R7-MU-t.S) g1,95C1.(7(1 $1,J�C7.(X1 $35(].00
' i:er.h GvurfRns�rvatia�s jV-ri7-Mt�-Cr�j ��,JSUCKt $i,JSU.cX� 535itQUz
t Eaat� Ine,�dent P�oc�s5incr:ancf l�laporiins! (V-R7�Mu•iC) '�+(7 pC; $O.OQ $U.GQ
� Eocn Systems Adm�nis�ra�ton(racyuirs�c7} (V-f3T-MU-SA) "iG(��3A0 �4Ck7�)4 S�Q0.0(1:+
,�fi F�ar,r� Ae3tiilic>n�ltlSers<)v8s2('COTAt.3C1uUn��r�ren!us+�rs! (V•f�?��JU��/\tl} �,Jf)OOi1 $E�.AG6CN) �i.+1�i0.�)4
Total Applicntian Sattware: S23,7U0.00 54,46Q,00
Progr�ss OpenEcige Software
i ���.i, �1.��r.,�i�'d,�r.'�Jr�r.,.�.�t,r1��tJ>nrvNr K i=il�("ii�.i5 (l��i'C-��-Pr11�-�)Fj �.�1,).tt7 y);� ;�,1,7ci�rif) ,$:�2 C�u.�
Tota�Peagress OponEdge Sottwnre� SA,74U.00 S892AQ
VSI-Add-Ons
! ?-a:t� �tqc('..ir,G[3nE�r;ii LH<f;)¢fr h'+��lar:e (V-f�1� I�!-GL? b i;�it}(7 flf� ti� �(lU.t1D ��(}U t,11�
Toi:+l VSI-Add-Ons: $1,5t1A.0Q S3A0.00
Suppart Services-Tralnlnp & Expenses
10 IJay(s) in>;t:3�1e76on1Traii7ing,Munici�ai.Or�-SlielUa;p {Y.-c',-1�NG•Qti $'�`.;t�tau ib7.5t10.�;r �;O.otj
2 CJay(s} �r�vai fir±�e (X-S-7'N0•pJ) S.`�75,Cf�7 �'�SU.C)U St�oti
�a �c� rravo�E_xpons�s ;;erday(estim�toti� {X-X-EXP} ss:�a«o ��,R.��.ao �c>.ar���
1 E.u:t, lxpensA Ra*lara(eglunt�iod-pay actuaC onty) (X-X-AIR} SS.2J�.UU °2,4Q0.00 $tt.oq
t�' HouY(�} f'l7anc�iWekex Sa1uN orTraiaingltlr.(Min 15 MIrt�S37.{It)) {X-S TNF�-Gt} �'�.(lO �°1,t1ttA.(?f1 3�.�� �
Tolal Support SQrvicQs-Trandng 8 Expenses: $17,070.t10 SQ.QQ
Total Sottwaro,Hnrdware antl Support Service.s SQ7.Ot0A0 55.652.00
Grand Totai - Rec7rac: 552,6&2.00
F7:`r ;.t, ..�� �irl�a= __ ....� li'k�,i :u Y�t.�u� :�.FEV._,tot� Ir: I 6t.�r.ny 5E. -�y:.i'__
Ths C�utt�znu Leac�ue Muclule w�U be treinet!on vitz Wc�trEx aassions at�Iai�r Iime.
I'?Markfn F'i��ce.E.�ax Juncton,VT. Cr5d52 �t'!t t��s3-81`y� ,vw�.v.vorrna�+tsystun�s,r,o�'i f'at�a k�
Docusign Envelope ID:C814EA02-F9A6-4BSB-9608-176E893E2E62
Docusign Envelope ID:DDCE9681-C9C8-4045-8405-5FB05916F485 iD Systems Workgroup Muiti-User Software
� �'� � � ��� ��^ Pass Management Photo/Plastic Photo ID Card System
VSI �uote Number: 64193
� � Pie�se Review Notes o�� Last Page
i:, ��.�tii��)n ;; !`;��1 �� ,�,I��r.-� � Harclwa e Pricing�ls Su�b)c�to Chanye
L�uScrq,t.cn. Vermont Systoms Pricing
Prepared For: Miami Beach Pnrks&Recreation,Miami Bcach,FL
C:�inl��G Namc� Vianca Peron•Sellan, Admin Services Mgr {�h�.rrn.•Nuint��n (3U5)673-7730 Ext-6876
Ccsnt�+c;l Email; viancaperon-sellankrmipmibeaehfl.gov F�x Numhe (786)39A-4363
Approvc�d[3y� Joshua Karson,Senior S�les Rep Ooshu�kr��vermontsystems.com) �uo1e Dr�te 07/tq/2017
Unft Extendec! Estimated Annu�l
Qty Unit Descriptio►i Pr{ce Price Shif�pinu' MainVSvs
�piication Software
! f��<u:n i�essP.l�pu�IUbY1t�uY�tlqr �f'IK�t;r'[7t�:tlifrlC3sU���eitk� 14-IIT-M�U-F�Aij ;�LUfl�UIiQ $'.�lfS<)O[1 SQ(N) $IJ000
Total Appllcation Sottware: 5�i,U80.00 $0.00 S�9o.o0
Progress OpenEdge Software
I �t:cli ��uur4`�h�r:Wt��kg��aq Apu�Se;��e�d H!1FiP,iS if PR�MU OE) };21b-0'J $2'.�.f}0 �+'rO.UJ 3�8.fH�a
Totol Progress O�nEdge So(tware: 5216.Q0 50,00 i38.Da
Ip Card Hardware
;U F:i,:t a3!'i0�:vh'3C�ii�7�A()f1G/P58U0Cok�rNibbort?50C/F� (S�'IL>Pl 'AJ a105(1() 310!i�.(?() $40,W SU.UU
5 E<�ch P3F:0Os 1-Snlc�IL'Ca�d P,nt�r.Elhem4t(IJSR 'flspc (h PID-PL 1 i) St,75t)UO SH.750.Q0 $106 Uq SO.QO��
5 EAch Po��roid P3500.s IC Gc�rrl Pnnter Cover (ti-FiO-PL•1�-X•CV) S,"�5.00 5178.c1G 52�.00 S�.00
IQ Eac:f� P3500s/Pa50(UF30tN1(P40CQ Color Ribtran 500 GR (S•1'!U��i t:fi 5175.00 31,�60 4Q $d(�(>0 ;.(�00 d
5 Eac;l� E3ttmn W!iile RVC Carcls :iOMll{1000 vnc''} (PtD-PVC C 30) S�1Q.(H) �t850.0A �'t0 00 �;1 t�l
Totai ID Gnrd HnrAwaro: S12,275.00 S255.00 So.00
Barcode Readers
` Eat:la �<;r,aywell tiiK,'SN';t, 1f)�'lt)(.;r�'u+�is Ir`�t)��r USB C':��ir (tl•BCF•I-��Y-10) 5335.CHI $1.87b Q0 xtib 00 �0(xi tu
� ! or.h tv1�(I��RC�;ustnnl C�-i�f���uaui:n f�>r V�i solhvary j�r,-f1f,�;H1'-1`�X!;�� bO.00 SD 00 SO.OIi c(1 q0 ��
Totc�l Bnrcode Refldprs: 51,675.OQ 585.00 S0.00
Total Sottv,are,Hardwnre ancl 5upport Servicea S15,246.00 $320.U0 S228.00
Grand Tatal - ID Systems: 515,794.00
a:011. ��,m�r!�ICPI';� (nl�.,� ;I'L�a �i' �1.u,�,o����M..h. zuyb��.Uul-0C�t�.iM1�4
Customor currontly has ctesktop camera's they will use
I?Mr�rkt+t Pla�Ea,�:tst�x,Iunc:Inr� V'(" (1F,A;? t177-Hn3-87,7 � www vnrmnntayst��ns.^�im r r�ye N 3
Docusign Envelope ID:C814EA02-F9A6-4658-9B08-176E893E2E62
Oocusign Envelope fD:DDCE56B1-C9C8-4045-8405-SF805916F465 WebTrac Workgroup Eclition
� �� � � ��� �� Real-Time Intcrnet Software
VS1 Gluote Number: 64193
Please Revietiv Notes on L�st Pac�e
�,1 � ������� � �, �. , k,h,�, Software RrEcing Is Valid �ar 12U Daqs
Hardware Pricing is Subject to Ghange
t7�;:c.r�Ertio�,: Verrnont Systems Pricing
Prep7red Far: Miami Beach P�rks& Racreation, Miami E3each.Ft.
G�irxlact Na�i�r�� Vianca Paron-�Se.11a�t,Atfmin Services Myr t'+�uiata hJ.����t,��� (.305)673-?73D Ext-G87G
ContHct�rn�ail: vi�ncaperari-selinn�i�miarnlbe�ch(i.gov Fax Nuntt:��°' (786)39d•A363
Aprr�v�d C�sy� Joshua Karson,Senior 5ales Re{�(�osh�+ak�vermontsystems.com) Qucate L)qte� 07/10/2017
Unit Exiencled Annu�i
Qty Urilf Descriptton Price Price A�Iai��USvs
A��piication Soffw�re
1 t ��1, .��:�,t •� I�.�r�r�c ',G�t�r:aii '�>•;':'fipt;7rqC Ust�rs (V-W�I�MU-IS��'61 Sr�750.00t $"t,/S�.UO Si.tr5Q.p0 �7
4 ('::�•��� F:�:I��v ,,I�a;�i^;r �i,ras�s {�J.WT-MU-AR) 51,AfiC?.QfY �1.A50.U(1 �u290.W ;5
t G:ai:Ii �^iotl��rar;{`�,cii�ty t�csD V�tttcit�s (V-NfT-MU-rI�} 51,A6�.UL` 51,4".r@.OQ 1+�9Q.001 rs
r Fach tiNr,bi rac Pass�ogtstrr�NrH7�tRenr3w21 (V-VJT-MU-1'�M? $t.A3Q,UU S1,h5Q{X� 3Y9(�.QO �a
1 FPGI� WeraTraC l.aaguo SChsoctulir��l (V=JV?"•MU:_S} ��,'1_£,U.00 S1.2a0.Gf 52��.IX1�c3
1 Fac,h WohTr.�r,c:ourt Rc:sorvali�ns Sv-W'�MU-:;R) �',e50.�0 Si��"i0.U0 S25D C10 a
t F::r.iw Wr.Y,T�ri<;li�G:eTr.'tc Wnrkyrrair���t�ents {�l-4�1T-ti1U�t11)} 5',e`+C�.�U ."y�1.25Q.t3U $250.;H) ,�t
Total Application Sottwr�rg: $15,t2b0.00 S3.17U.Op
Qther Avait�fhlo Products oI Inleres[
`N�:C.Trar,F�L�iitl r,t`;niruT��r;i+,t+tg r�r��c�� S1.E'�C1 fl;l :�Attir��.J�e�v{ens� �?tttt f)t�
Progress OpenEdqe Software
1 f::+ch Ouc�ri[cig�i flp,�flc7ticm Sr.ivc�r Scfltw[3r<s (T-i'G-0.11YVVE1) $3,17il.flU »;1 tit).(k! $t�:�r,.i)U.�
Tota!Proyress OpanEdgo Sottvlare: �3,�70,00 S834.00
VSC-Add-Ons
i I.A;:h �Ob7rf1C F='tfS1 Sh/If�;i?t�;e+���Enw<:E;Itrht;���ivl:a;t�� tV-bV .h!�.':_•',`• �%`iQ 70 �i'�,U 11Q ;:�1 i�'-i '.
1 Each :itarufatil Shlash Fa�}e C�ptl���s (V-WT-CP-�t') `:5(�t�.Or) S'sJt;,t)(7 3(:t1U �,
Totai VSI-Adtl-Ons: S�.26Q.00 SO.QQ
S�ipport Services -Training & Ex ep nses
5 C7�ty(s) Ir�sia'i<tt�on�ra;m:r�c��Munic.��,�al,O��-Sitr+tC�iy iX-S-7NC;•t317 $Y5G f)0 5�1�75U.O0 g(7 trU
T fltty{s) �rays',-(c�e (X-:i�NG-09) �375.Uq 5�75,Q0 $0.OQ
G Eftch Ts�v�i Gxper,ses-e�er tlay(esl��r.aletti (X-X-cXPj �;}3C.q0 $I,NRU.t30 $U.O�u
i �'Nc:ti [ixpr�nse Airiarc�(r�sNnaal�el-r�ay�rctuat n�,fy) (X•bC-AI�) ;�1,it)t�Ut1 $1,:(r�t.UU SU.41U
A Ho«r(n� PhcetnriNp#��xSoiuy�or f�rn�mnglt{� �t�itit;,fvtknl��t�) (X-S-1'NN�t)t� tiiC)4.�1Q S��tX1.OG 50GC� r
Tota!Su�port Services-TrAinb�g&Expenses: $7,7t}S.OQ 50.OQ
7otal Sottware.Nardvrare and Support Sorvices S27,f�T6.Q0 S3,8p4.OQ
Grand Total -WebTrac: v31,779,00
'N176� : ��tn�i MFQi1-C�tlU:� ._�.—._____._.��__.� (P�„e.°xzWl�aleA�+W�-t>�n:s9� � �r'in�yn�„il�tlti LMpU�I
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17 Ivtt;�kr=I f'�;,cF+,E?ssex,luutNo��,V'i' Q�iAS? SlT•fltf:i-E3'757 aaww.v�r��atsVS;arns.e,r�m t�,���t�W a!
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Oocusign Envelope tp:DDCE968t-C9C8�{Od5-8405-5F8U5916F485 PayTrae Workgroup Multi-User Software
� '�"''� � � M�� ��" VSI Quote Number: 64193
Please Review Notes on Last Pac�e
Saftware Pricing Is Valid Fa� 12Q Days
I�c�e��:��,;,�•� .�. i�c.,� ,t l!�J�a FlardwarePrrcirtglsSubjecltoChange
De:;c•r���6ar�� Vermoni Sysierns Pricitay
Prenared For. Mia�»i Beach P�irks&R�creation,Mi�mi Beach,Ft.
Cact�it:t Nrinx:� Vianca Poeon-Sollan,Aclmin Serviees Mgr f�l�c������;�l�in�:rz�� (345)673-773Q �xt-fi87fi
Cc�r�tac�t Err�:a�l: vfaneaperon-seilaraC��mien�}beachfl.gav f-;sx lvuin:���r� (786)394-�363
Ap{?r�vc:d C�y Joshua Karson,Se»ior Sales Rep(joshu�k�'vermontsystems,con�) Quc�t{�C��+t�: 07110l2017
Unit Extentled Estiniated Ann«al
Oty Unit description price Price Shippiny' A4ainUSvs
AJaaplication Software
1 1.a�t� tiif'i�h��,r�ac� .,ut.�tf=1 ur���ali'Cz<<ti ii,�c+r�ar,c- ;Y-f''-MU-FRl) $t;.WJ.QU $:!.(7C'.t.i)U SQt1J $OtN�,(lU �r
Totai Ap{�Ifca�ion Sottware: S3.00U.00 S�.OiI 360p,00
Maqstripe Readers
f a!,�h Crf�r:it�:ard�fi,9V{Chq�&t'Ir�j�rovic:�a tl-+�@Nd�S�d� SfypS,OCi $f�Oq $(�.At? .�Cf�.Qt� ���
Tot�f M�gstripe Reati�rs: 50.00 SO.QO Sk.00
Support Services-TrAininc�& Exp�nses
. lit��u{r.t {�f-r,ncr'N1eLrrx E,�:lui�ui �r;d-�aru�^t �2vLn t�tA��v�,?,�ii (X-S�iN(��(tfi C10�.I1p £2LKM 00 �Q.QA �O.iX7 ;
Total Support Serv{ces-Traini»g&Expenses: $20D.00 S0.00 50.00
Toifll Sofiwnro.Hardwum and Support Scsrvicns S3<200.04 Sd.04 5800.00
Grand Tptal - PayTrac: $3,SOO.OQ
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CuR�cTrzt€rr wcrlti t�i�is�r tu uxc�nun•Kracryufad maJ�t+�pv rr3�zeters tHey a�r�say awr�. Alsu r.urrenlly ir�se�f�c�vnlh F�rst Qala.
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12 Mtlrkel f'I�ce Fssex.{ut�cUu:�.VT Of�+462 t177�flti3>k7t;/ www.vor�nonisysle��w.c<,rn Pago N,i
Docusign Envelope ID:C814EA02-F9A6-4658-9B08-176E893E2E62
Docus�gn Enveiope ID:DDCE9681-C9C8-4045-8405-SF8059�6F485 Pr�posai Suininary Pricing
'�'� �� � � ��-°R �� VSI Quote Number: 64193
}�t f�lt�ase S�;e Uetail Br�akd�wn
i:��� ����i��ni� ,Y S',>.% . :,,,I�,,,ti,�„� on FoUowing PagE2s
Description. Vermont Systems Pricing
Prepared For: Miarni Beach Parks 8� Recreation,M�aml Beecl�.FL
Contact Narne: Vianca Peron-Se�lan,Admin Se�v(ces Mgr Nhone Nurnt�er (305)673-7730 Ext-6876
Contact Email viancaperon•seila�i�mlamibeac��tl,gov Fax Numb�;�• (786)394-4363
Ar�piovc�d Cly' Joshua Karson,Se��lor Sales Rep Qoshuak«�vormontsystems.com) Quole Uate 07/10/2017
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2 Ifl Oft96!t0 UBQ 111N�1apYdCBI fOUCh BCIP.C+n Q(7Nu/l ln Ulllt+f tilOK1U1@G,yC)U�11USi 8150 li(�r1tt�J It10 PO$(t149Mt�fy fnQiU+10.
:9 The Wo.�ltgrot,p Sysiom ts c,uotW fnr fhvse o�ganizaltons�r!h 2•35 Concurren;uaers, The pnC���g��r tho ar,h�a1 numper ot 6c�nsed
coticurrc3nl users is fotmd On tho RoCTi�'�C quote page u�xlet ihQ A�pbcation tiottware secnon, Tw�conaircrent��sers are inclt�ded
�vitl�Ihe pwchase ot ine t;rst RecTrTc modWe. Additional ccncurrent users nre pncocf as Actd�Aonal Users Over 2(concurrenl).
� VSI usos Proyress t�{�nE;lya scll�vare!o dtrv�loq�i�d depo<ay its'sofl�varc�applfcebuns,and:il,o eriDeds t1u3�eQu�retl Prpgrea6
U�ronEdge EidorNr�se ar Wcxkyroup R06MS(Ro!atioi�,ni D;�tnbrisea Mnnaycim«nl S��ftwarei wilh fls't�Pplir,:�llans.
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nead�H,VSI wiq provide A quote,�Ilor r�Viawing tlw roquir�,monts.Th��mplomentation praaMuros fw al�interfaces aro as lollows:
Thc VSI Irt+lner wiil soft�et(dola.dl)IIx3 e�pproprl�ate vencbr Intor(t�ce�n RecTraiGGolRric:anA show custe,me�how to gonorale Ihe
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ror.N�.��7;lbillly lo c;ontncl Ux3 firnnclAl sotlwero vencior to arrang�lat ass�slancro lo inTpori Ihe►k�lch lilo fpr poslir�g lo tl�e�sh
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8 7he inGuded exponses aro ESTIMAT[D tor aufaro,lodging,meals,pa�ktnn,rolts,and rental vehic�a(lar nor4lymy trip,,car roNal
r�n he mole due t�IoNs And c��soline usage}. ActuAl exponses�trt,hitleo a0er eAch tnp. For slet�s wilh Cashloss Tolls,thor���iay
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y�t�r warranry does�et;nc�ucle the PrlMhead anci molno�boe�td. Arn�ufll Servlanc�/Clearnng and Hot 5wap program tor Ihose
custorners uuichnsing ID c:aru suppli�s Ihi�niyh V51.
9 RI-pQ-3-0100 P3500.S/P3000lP4000 Color Ribnon.5UQ Cards Per Ribbun VMCK-T Q!P55(�0 250 Colo��rontl250 Coior f3acx)
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t�sod lor RticTrac F3ack6rour�tJ Visll Chcack-!n by conligurin5�it!a Sarisl LmulaBon using the seme JSt3 cnble. Tt�enNble the
cc�mputer ro be use0 fcr othur tunctions,while�t:s also being used to sct�n vtsltor ID cards.
t 1 Gustnm Canflgurc�tion'.or VSI appiice�tion soltwurn,r.o�lug 0nd pl�y uut of Ihe box.
i2 Wc�hTrac tntomel Sal!waro,wl:ich uw�ludes ali patron mobiln Weu��ac lunclbns,vnables youi patrons lo pi'cx�+ss We�7'rac
tran�flclions real-tirne ustng a browser. 7 r,a Wab f rac:SoRware daes NOT includo hosting sarvices,whiCh pre quotod separatey. u
your IT dopanmonl or yut�r olf�pre�nisa web��o�ting vundur doosn't ailow thlyd oa�ly soltware lo be Instatic+d on its web server,t�en
VSI can provfde thfs wob hvsting 3orvico tcu a nominal monthiy toe, F'loase dlsa�sc fhis icsue w111i ypw IT d�ipamnont or yrn.r
�alf-prmnls�web hostlnry vondor lo rinlcrmira tvh�ther�r npt VSf g��q��!cl ryuote Ihc w�Tb hosth���fae. VSI bilis Ilin web nnly hosGng
f�o on an raimusi basis Allor Iho'irst y�ar,tt�is�mpunt is adda[!rQ your annutil malntenAnco invak:�i.
t:i WeL�1"rac moUubs requiro rvspectwe RecTrac licensod modul�s�i�rJe��o prcx�sa waq Ir�nsaclbns
1 d Web"T rac Age�ts neecier.are provk�ed to prrKess WebTrF�c orllr�e iransar.tions Fs�ch J�c+m can s[+rvlce epnroxima181y 20
slmultaneous requests
t�Ncirk�it Plnca,kssetc.IunCtlon,Vl' f."i�15:> 877-t+H�-237:,7 _. , • wvrvv��ournnLiV`�itims.r.om P,�rycr N 6
Docusign Envelope ID:C814EA02-F9A6-4B56-9808-176E893E2E62
Docusign Envelope 10:DDCE9681-C9C8-0045-8405-5F805916F485 Proposal Summary Pricing
� �� � � �'�� w� VSI Quote Number: 64193
i'te�ise See DG�t��il LreakCfown
, ,, ;��r,,, ,�, , t,•� . ,.���,�.�:,��•, on Following Pages
0�;sr.ripuur.: VermoM Systems Prlcing
Prepared For. Mfaml Beach PArks&Recreatlon.Miarm Beach,FL
Cuntact Name� Vianca Peron-5ellan,Admin Services Myr Phone Numb..r (345)673-773U Ext-6R76
Conf�zct Emad viancaporon-sellanc�>�miamibe�chft.gov Fax Nuntb�ar. (786)394•4363
A�nroved 6y, Joshua Karson,Senior Sales Rep(�oshuakl�vermontsystems.com) Quote D�ite 07/10l2Ut7
I b V31 wNI c;uslu�r�iTa:P�e W�UTrac stylesheet to Rk�tch ilie nHpe<�ranca�!ynui wtab sd4 as cloealy as po:�s�ia�o Alie•you nave flnallzed
yrnir Wpb"iraC pAge S{�tecil�caUons,yau w�ll�s r�skad ta sifln an anpraval larm.V5l wil!wovide the sryiestµ�et progrnmining s�rvice�
arU Ihon e�8k you lo vority Iha1 lha�esults�natcli yo�r specs.I!yuu ask tar aacduonal changes IoAowing lnt�co�nploUon ol I►�o���Vlial
siyl���vre�-each niAjor cnanye reques�is�r�cea a�S75o.ao M�noi&Soasonal changb requests�ro pricoo at E37S.U0 eer.l�.
1 K �he Stunrlarcl SRNash f�age Opli�n utfUrs a r,rtolc8 of�ny one ol ta gttlndttrU s{�ash puges,i]II(I IIlOy Pf6 BVflII17bI8 O�II1N VSI
website lu�y0u�r(7VIOW. Y04 dnClCkl Whiclt Sk�ltdt�fp n�(Y)Iqhltlt7llAt1 0�ff1U111p1(1 91"df1CJ8((�S�S bf'S1 Itlf y0U1 Of9df1VH110f1.
"tno 5500!��es inr,�udes VS(supporl lu aysist yau to Imqlc�mc�r�l IhE:�ampcate on yo:n sito. This typica�ly l�kos 2 4 hows. Any lim6
pVA��1 t10Ulfi rati0'.�ChHt1g6 fBquettl5 wifl bt ctutf�Jed tN$1�0l�tUut A�ry dc�slgn r.hanges to the,larulard IenlptNlas I�iat tpt�ulr�,
C:�stom pro9ramminy Will bA c�2rpoa al$1401Auur.
17 ThQ VSI(=R:�Fx1emAl Rr�direc.t IntetttiCe)ttie appllea t0 8ny Ot ti38 Cr2rAt�irq vgntlor�lions.
tp Ttte sper.illc crnclil cArc1 EMV(CIUp antl Pin)tlevica�1slfverod dc�onds on;ha PayT�eo salution you selecL Tlra Imo ilem Is i�saa as
s(rlaCelwlcfer fot budgelir�purposea, The diNeron!devk.r�s range In{Hlce trom S5W-$75U.
c ...
12 M�+rluit f�I7cr,tssax JuncNvn V`�. O:uf52 fil/•Ru:t•8t;/ www.vertnonlsy�Inms.�;��,m Pa�o M�
Docusign Envelope ID:C814EA02-F9A6-4B5B-9608-176E893E2E62
Docusign Envelope ID:DDCE968t-C9C8-0045-9405-5F805916F485
Vc�rrt'tr7nk Stanciard S��les A�;rEei»enk 2-15-1U1I
��•`_`>y`-.�lta�'1�
S��ndard Sal�s /�greerner�t 2-�.5-2C)1.�
she c�itact�cd VS:St�`kware L�cense. Mah�lei7�r�ce and Su��port A�r�ement are trr ya��r rPview
�fhe arigt�al of t�is�yreernent,a{ar�}with���I morJi�tcl Custc�rr,er A�reemeiits, are rriaii�tai=ir�d m
ou��V5I financial software database. Vc�u ir�ay us�tl�is,�yreement t�make any desired
�cl�litit�ns,e1e;k�Xi�,ns,c�r ctzanc�es,and rekurn trt�VSI Eor review(ple�se use�he Track Cl�ancaes
tc3esl>. �5�will F>rint the f�+�a� agreecl�rpon version c+f tf�is Ayreement for sir�r�ati�re by k�c�th
�arti�s.
The licensnd se�ftw�rrc can i�e i���talleef on a customer'.servPrs ar pn the VSI liqstins�
servcrs, Alc�nc}with 8censecl softw�re,VSI pravici�s the o�tic�n for r�o hostii�t�{customer or
annkher vet�e}�r hasts saftware).Wc�b1'ra�c web server hos'ing nnly,or t�ath web servpr�nci
database hr�st�ng. Saftware�ii�enses witl��i�r�uz�l maintei�ance are�ariced separat�ly h�am
hssting services.
I(you hr3ve any c�uesiinns, nlease contact ehe VSI Sales deparunent at your ct�nvPnipnc�.
t
Paqe 5�E3 of?353
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Docusign Envelope ID:DDCE9681-C9C811045-8405-SF805916F4B5
V�`PI'Tlt�tll SYand�ril 5.�fe5��rc�entenl 1��:15-1U1/
\7 �7�f.`atE.'•�T 1`�..
♦
De:�r.
Thank you Eor making Vermont Systems your ch��r.e for aprlica'ion snftware and s:ipport
seroices.We look forrvard!o wnrkmg closely with you and yaur stalf.
F:nclosec{pleasE find two ariyin�l sets Ut ti�e VSI Software License,Maintenance anci�u�porl
Ag�een�ent�and Exhibiis.
ff this.AyrNement meets wit►�yuur approval,��tease complete the following:
1. Page 1 of the Agreement. Enter the exeu�ted date.
?. 1'a�e 1 of the Agreer7ent, Article 2.3,Piease check your preference for your annual
maintenance cyde. [f your risca!year tloes n�t fa�l on.�ny of the dates;isted,please
choose ;he nrtE�tf•,at best fits yaur cycle.
3. Sign the signaturp paye
�. [nitial each page as nnted
5. Fill out the Tax Exempt Form�urcl ir�dicate y�ur sales tax status
G. Return one set:o VSI.
As soon as we receive your sicJned Agreement,Apnl LeaFey,out Project Manayer wiii assign a
Trainer co your account ai�d contact yau .o s�hedule a conference call for Nlanninq your
installat�or Apnl's cont�r,t intorm�tion is a�ril_I�w"y�rrr�o�icsY��.r����L or�UO-883-8757,
ext 3087. As�art o(the follow up,your primary Trainer will contad you to review the saftware
Plannir,g Guicle in preparation for the training.
If you should have any nuestions, please cor?tact us a:yaur convenience.
Sincc�refy,
..���,�/��
Sarah Otoka
Sales Adi�inistrator
a
Page 599 of 2353
Docusign Envelope ID:C814EA02-F9A6-4BSB-9B08-176E893E2E62
Qocusign E�velope ID:DDGE9fi&1-C9C8-4Q45-Bd05-5F805816F485
V�rrrlca►�tf: Standard�ales�gre�ntent 2-t5-2D17
�j` ,�/=;tc�r�-��-.
R���,�I� f� Exerr�pt (Jr�aniz�tic�n
C'ertific�te �Jf Ex�ni�tion
Suppiiers Name:
Ver���t��it 5y�te����ti,Int
l.> MarK�r Plac�
f�sex Jt�nc tior`i, uT Q5F 5�
Qescription of Purchased Articles: `_:tr�tware
P{ease C{tieck Appficable Lines:
_._Purchas�by RetKailer,Wl�ales�-�ler for Resale
__Furct�ase�y 5fl1C which is Reliyious, Educ�Uonal �7r Scientitic.
_C��►ert Purch�se by Goverr�n�er�ta! Unit
_Ri.��chase by Vc�l�mteer�ire Dept,Ambulance Ca., Resti.ie Squad
Arn yo�r exeml�t frrzrn prrying safes tax?___Yes nr. _ No
NamejAddress of Purehaser:
Cu�;c�rt�er f�arn�:
Addiess;
City, State,Zi4�:____----_�____.
Fe�eraf ID N��n�i�er:
Purchaser's Pritnary Business: _
i Cerii'y that I arra<rc,tE�c�rized to sic�r� this cerCi`iwate of exerr�ptior� �nd tt7a4, ta ti�e L�est c�f r�ry
knawledce and t�elief, it is true�nd c�rrect and macle in good f�itli.
Signat��re: _._ Title� _.._.M
Name:_______.__._____-__.___.._ bate:
l
Paqe t;UO uf 2353
Docusign Envelope ID:C814EA02-F9A6-4B56-9808-176E893E2E62
Docusign Envelope ID'.DDCE9687-C9C8-4045-8405-SF805916F4B5
Vc�YnlAtit St�ncJard Sales Agreem�nt Z 15 2017
��.`!>l1�"tc:rt�t;'.
Softw�re Lic.ense, Maint�n�nce And Su��port Agreement
This�Ctf�rWARE UCENSE. MAIN7ENANCE/1NC�SU(�('t_�fti ��Gf2EEMENT("Ayrean7cm1";, �s made
ano enter�tl into nn___ __.__ _ _�,hy and belween Vennunt Systems.Inc.,a
VenYiont co%poration{heipinaf�er,.V51", and----- --- _________.._..--------
(17ereinafter"Custamer"),collectively re(errec!tc>he�ein as rhe"Pa�Ues"or sinyulariy"Party".
!n cansider�tian of the mutual covenants and obl�qations e�;presled herein, the P�rties agree to
t17?following.
Article 1 - Software License
1.1 VSI hereby giants the Customer and the Customer thereby acce�ts a perpetua(, non-
transferable, ancf non-exclusive right to use the Licensed Software anc� Refated Materials, as
descrit�ed m the��ttact!ed F:xhibit a price qu�te. 7he Gcensed Sottware incVudes Re�ated
Mat�rials, su<:h as online Jser Fteterence Marit�als, Sarr�ple ReporCs, [nstallation Planniny
Guidcs,Install7tion[nstructions,On•Line I leip, and Sample Training Database with Tutorials.
1.2 VSl uses tiie Proyres:s OpcnEciye V11 Development�aflw<ire to develop�ts' applications and
de��lays usiriy th�OpenEdge Workyroun oe Enterprise RDBMS(einbr_dded ciatahase)wirh
RD9MS support for�{GL,SQL,ODDC,JbBC, and Enterprise Cluster ti4anager Integration,and
O�nEdye Apphcation Server, Basic and Enterprise[ditions with Replicatian. Tl�ereiore,
Progress soFtware with R�BMS is required to operate the appl�cation sohware by platform
type, and priang is mduded �n the atlache�Exhibit 4. Tl�e cli�n;��ses a standara HTMI and
Java Script browser interface
1.3 The licerse granted herein authori2es the Customer to instaA the ucensec Software un ihe
designated computer F��atfc�rm using one copy of the programs to support live processing,
tiainine�, and disaster recovery da;ak�ases without incuirincJ ac�dibonal license charges. Fuither,
the CustamE�r caii m�ke copies af the Licensed Sohware for safe keeping purpases. A�ticle 1.3
does not appJy, if VSl is pr�vicling full hosting services.
l.n At any 6me, the Cust�me� r�n adJ software and user licenses under :he terms of ihis
Agreement by paying tl�e additional license and maintenance fees. The total number ot
authorized user workstatiars�ermitted to use the Licensed Saftware is limited to the number
listed in Fxhibit B pricing.
Article 2 -Annual Software Mainten�nce and Support Services
2.1 VS?shall provide the Customei wiih S�ftware Maintenance anri So(tware SupE�ort services for
the Licensed Software in ac.cordance with VSI standaro Sales and Support Policies, as
desrribed in Exhibit A.The extent ot support services being provided to the tustomer are
specifir.ally listc�d in Exhil�it 13 pricii�g.
,� _____ VSI Initials ___�_ Cusromer Initials
�,q�6u� �>r z35:�
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Docus�gn Envelope ID DDCE9881•C9C8-0045-8405-5F805918F465
VE'.YrTlUtlt Stand�etl Sales A€;r��:-in��nt z t5 101f
��'.`;y��1�r r'i�=;
2.2 Th�,Annual SoFtware iV,�il�tenar�c�st,p�art sh:�!#inel�,tie ciisirik�utic��x c�t�racf�ict u�aci�te
rc�l��ses th�t inc,l+�r1e�t�f�tvvare reF�zairs and�nhanc�em�a�ts si�lasequ�n! tc� thr inn�rei purchase.
13ier�niai s�ftware tipciates with database conversion5 wil!alsQ he provirlecf in actardance wi;h
V5l st�nd�rd Sai�s ancl SuC7parr �alicies,as des<:rbed in Exhibit A,while periodic�ragram only
upd�tea arc��vailat�fe r�t�ariy time on tt��VSI web site. if VSI is praviding full hostii7c�servites,
V51 will provide,<>ftware iF�st�lla'ivr���nel u�c�racle�;ervie�s ar��cc��r��linr�te brath witf�c�acl�
CUS?Ofti'lf?f_
1.� ilti'. `.�'O�\Mt3fP�?,f111Pflelf'i��a li1C! `�C,C1�� ;:'. �t't`. �11��t>t`�����E'C�e�.11111IK1��y ;tt1U Il (?C:COf71@S 2f�@CCIV@ Ofl
� lE�e fits�cl�y of y�ur January 1�` , May 1" _,July lst_ ,or _ Octaber 1"Gsca�year for one
vt�<�r N�w'ustorr�rrs will I,e�t;u�,�E�;l c��i a ;�r�rated basis trc�i� the�First day ol't��e installaGvn
�r��:�nih ft�r��uqh th�ent��f the rurren�fiscal year.
�,h ihe r�yuirecl Saftwau�e Maintenanc��nd Su��pa�t Agr�wment wil)automatkally renew
anr�ua(ly, U11I@SS F�1C'Ciistomer notifies VS!in writ;ny�ricar to th�enci of the fiscal year that ihe
Custnmer�s�erminatin�VSi Maint�nancc Su���mri. VSI rrserves:he nc�t7t ta�ncrease the
a��nual mainten�,nce fees up to 3°iu�nnu��lly,althauqh VSi izas r�rely ircreased these iees ii�
Ch� C��st.C���storners can contact V51 in�dvar�ce ta a�tair.a PiYin quote fc�r the next fiscal year.
�'.� The Cust�mer is ticensecl ta use;h�VSI sof:ware indefinitelX, even if it terminates anrrual
i�i�ir�keranct�suC��art. The Cutitamer is ti�c sale�awr�ir;r �t tts d<7Cd, whetl�er Cusiomcr hosted
or VSt hasted. !fi VSI hcsted ane! the Custom�r terr�i�tates use of the V51 softwar�, V51 agrees
provide a copy of the datahas�to the C��smt��er in reaeiable fc7nnat,
�lrticie 3 —Software Training and Installation Services
3.1 7rai+7inc��s offtrecl cia thc CMiistermer site,at V51(1,2 Mirket Place, Essex)unctior�, Verrno�itt,anti
remotely based an a quoted claily on c��{irty rate,as described in thP Exhibit A,VSi st�nclard
Sales ar�c3 Suppc�rt P�licies.
?.;� Any training services anei es�im�teti cl�r�ryes fc�r e,�ch Cus�omcr, ir�cluding t��e rumi�crr of
trainincJ c�ays, and travel, ic�d�in�, rnc��ils,ar��1 olher ex�aenses, aie iten��ize�in Fxhit�it H �II
traininc�dates must be mutuaily agreed t�por�by VSt�nu the Customer, Tt�e Cust�n��er can
req��est a c h�nge of�r�inin�clates and r�urnber of U�aining days Haweever,if a change�s mae�e
after kravel arrangemei7ts have beera can�pieted. :N�e Ci�str�c-ner will be respc�nsihle for any
ac�ciitioi�ai cc�sts inctirrecl as�re�s�ilt o(tkie cl�anc�es.
3.3 If VSI is providing other ls�stallation Services,such�s harclware and netwark oper�ting system
ir�s;allation and setup services, tl�ey will lac listed in Fr,h�ibit B �ricing, as we!(.
3.�t 7he Custc�mer is resp�i�sibie faa ee�imbursi�ig VSI far�II reasonable expenses,such as travel,
locic�iny, meals, and other ex�enses necessary to compl�te �he trai��ing,�s requestect by the
Custamer. While,he estimateti out-of-�otk�t ex�enses ar�lisced in Exhibit B,only the actual
expenses wifi t�e b'rli�o to the Customer, unless the Custom�r requires a fixed price in advance.
�X __.___ VSi Ir�iti,:ils _____ CusCamer Initials
�a�r,so��f z;�s3
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Oocusign Envelope ID DDCE9881-C9C8-4045-8405-5F805916F4B5
�/(�Yfl'1011x 5�ancl�ird �a{�ss Agre�cfneiil 1 15 LQ1/
`�S�k�:f7"l�,,.
,�
3.5 V51 wiil honor training anci other services c�uotes'or up t�120 clays,but reserves the riyht to
mod�lv�hese rates thereaftcr.
Article � — VSI Hosting Services
�l.l Web Setver I iosting Servi ce rf the Web Rrac s�itw�u-e is beiny licensed, ii rcquires a web
server, eiihar in-house�r ho,tecl, ta link the Cus:omer's transact�on server with tt�e in;ernP;. If
the Customer seler.ts ihe VSI web server hosting service,as described in Exhibi; q, ior a
minimu�n ni one year, tl7e fee will I�e incluciecf in Exhibit B�incl it will be biU�d annii�lly in
aifva=�ce. New c�rst�mers will f�a char4ed on a prarated basis frnm the first cliy�f:I��
�nstaliation nionth through the end of the current fiscal yea�. Web Server Hosting does/does
not a���ly ta this Agreeirent.
4,2 Fidl Hostiny 5er+iices i(U,e Customer selects(u�l V51 Iwshny servi<r_s�o� � n�+nir7�um�f one
year,w��erelay the VSl ap�tication softwa�H ancl Progress soflware are installed an V51 s�ivers
at either V51's Eastern c�r Westerr daca c�nter,the�r�anthly fee tor thi�ont�on will be included
in Exhibit B. Full Hos;ing Services mcludes web server hostiny,as desa'ibed in ArUcle 4,1,
Since VSl will/will not bF providing full hastiny services for the Customei, Exhibit E hostiny
sernces specific��tio��s do/do not apply t�,his Agreement.
A.3 The Full Hosting Services guaranteed rate far one year, includes the Pfarini�t»/Gotd/Silver level
services anc(features,as described in ['xh'sbit F.
Article 5— Charges ancl Payment
5.1 Custome+ On Premise I I�sted Software - il!he Custamer is installiny the software on its own
servers,the Licenseci Software charge.s will be billed to the Customer following the initial
training sessiori, �nd will I�e due within 30 days. The initial Software License fee indudes
down�oadino the software and documEntation from VSI's FTP web site. All ma�or softwa+e
upgrades with database changes are obtained the same way Customers are alerced wnen
proyr�m only updates becanie available,so chat they can do�ronload at their convenience.
Articte S.l does/does not�pply tc�tl�is Ayreen�ent.
�i.7 VSI Full Hostec! Suf?�v��re: it VSI is installinc�the software on VSI servers at either its' Eastern or
Western data center,tl�e Licensed Software cha��ges will he billed to the Customer when the
soFtware applications become available foi�Customer use,and will be due within 30 days.
5.3 VSl Full Hostiny Servii�s the Fi�st paitia!inonth fur full hpsting servic�s p�+ymc�nt will be
i:�voiced on the first clay Uf the month followinq av�ilability for Custamt�r use,and all
subsequent monthly��ayments are due c�n lhe first day ot each munth, unless tl7e Customer•
has agreed to�n arnual payment in advarce
5.� The Customer shall pay all applicahle sales,consumer use, and other taxes requieed by law,
unless it is exempt from any or all�f these faxes. If tax exempt, the Customer rn.�st provide�
tax exetnption certificate.
r; _____ VSI Initials __.___ Ciistomer Initi�;ls
f'age 603 of 2.353
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
aocusign Envelope ID DDCE9681-G9C8-4045-8405-5F805916F4B5
V�'CfT"tC7►l� St<i��ciaitcl�,til��5 ii�r���.�rr�cnr 1 .l�-Zt?1%
♦�.,J�.��,�Y�.'` ..
S.� V51 will hivaire the Ct,awmer far,r�ir,ing and instaliation services,aiang with:ravel a�d other
�x��enses, imrneciiately f��llawi�7c�tl�e:cc,�r�E�lition of���:�t��rcurr�nce of t,ai��my ur c�ther
services.
Article 6— Security e�f Pragrams
��,� lhe Custc�ric>r sl�all he salely res�r.,nsitale for the supervisiQ�7 ana c��ntrol of the licensed
Customer P,osteci ,r;ftwar�to e�,sure tlic�t�t is storecl u� a secure lo�at+c�n for Custnmer use
only�n�i tl�at no una�.�thcrrizea �+�i�1 UiU�cer»ec! tt�ird�ariy gE'�ins acress to it. VS1+s r��pors�ble
f�r the sec,�rity of ali �1S!host�el sc�ftw�r�.
�.1 Unc�e�no circt�rTistances s►�all the C�stcamer be aulhorir.�ci to p�rfurm F;everse Engineering c�f
the soFtw��e c�bJect ct�de, in arder To illeqGilfy generate source cc�de.
�lrticle 7—Warranties
7.�� VSI wan�ants that Nt M as the right tO license the Lieens�d Se�ftware, ancl that fh�te r�re rio
�eaz�iir�g li�ns,claims, or encu�r�brances aGainst ttie saftware,
7.:? VSl war;�ants ti���tl�e s4ftware shall cnnform,o its�yut,li�h��i sp�cif�catians��7 the Rel�;ie�l
Mat�rials, i��cltiding, bi�t nc�t limi:ed to, thc Cap�l��ifihes S�.�rrn���arp,C�n Lan�Nnlp, fZepr,r�-
Manual, llser Referenee M�nual,and Traininc��irtarials. VSt v+rarrants tft�t the soFt4va�e is
rnerch���table, in that �t wil!pra��eriy instail anct c�perate accord�n�ta tt�e specificatio��s t�ereie�.
7_3 VS!warra��Es tv Eh�Cust��t-�er that it 'rs salvent, nc�t ir�i barEkr:�ptcy EaraCeedings Wr receiverst�ip,
nar is it engac�Nci in a��y�rroce�edinys,wf�ith wcaulti I�ave an aclverse effect an its r�bility tc.
perfnr�n i�s ok�ligations uncler this Ayreetnent.
7.q VS!warrants that there has ueen nn vidiriTion of copyrights or�,at�nt rights in cennect�ar.with
the l.ic:ensed Software in `his AgreemenL VSi sha(1 inden�mify ar�ci sFive h�rrr�less the Custc�mer
from ar�y suit or proct�edinq Urought against tl�e t:«stomer by reasor. �f any such
infringerr�ent ar a��y wrongf�.�l use, �fSI w'rll reiend or setNe ar,y sucfi clairn.al;hough the
C�isYc�mer sh�til t�e e��titic�c':to he intleper,clenYly represenkcc�b�,r ccunsel pf its own chaice.
Article 8— Limitatic�n of Liability
8.1 Exr�pt icrr the w�rrfii�ties specifin_ci m Seciian 7, VSI c7rants��p warran±�c•s, cxEyrc�ss�<i�r nnplic•d,
ineluding,but n<�t lirnited tc�an�impli<�d warranties of€1tn�ss fur a parCicular piiipase.
Natwrthstanding anything to tI,P cantrary in this Acar•eeme��t, i'is expressfy agreecl that neither
VSS nc�r the Custornc� shall l�e fiable to tl�e other Party br special, �r�eidental, +ndrrec t� c�r
consequei�tial ciamagc�s,or fc,r any loss t�r claim by either P�irty-
8.z L�ability Insuranc:e, VSI pravid€�s the Customer with�CerYificate of�iability lnsueance with the
C�stor�ier nameci as ths Certificate t Iolt}er. The stand�rd coverage's witl�lintits and ir�surer(s)
are listecl in the attacheci Exh�l��1 C ff a custc�mer rec�uires ir2surance coverage heyond the
� ______. VSf Initi��ls __ ___ C��stoinc�r Initi�ls
r����g so�of E;3�:3
Docusign Envelope ID:C814EA02-F9A6-4856-9B08-176E893E2E62
Docusign Envelope ID:DDCE9881-C9C8-0045-8405-5F805916F465
Vermont Standard Safes aure�m�nt � 15 1C�11 ,
`�S.f�+CE'?t'l`l.`;
�..„
standard limi(s pravidea by tl�e V51 Ceit�Fica�e vi Ir�su�an<e,then tHe customer can either
acc�pt th�V5I standarci coveraqe at n�additic�na'charge or pay for the additic,nal insurance
coverage at VS!rost.
8.3 The Parties ayree ll�at the Iaws of the State af Verrnpnt will goverrti this Ac�reement. �nd th�t
:hr verue foi legal resolut;on shall be iri Chi•.tenci�n Coun:y.Vermont.
Article 9— Risk of Loss
9.1 For CustamFrr hosted in�tal3ations, the risk of loss c�r c1�>�;r��cUc�n, ��ey�irclless u(U+e iausc,sha11
hc the responsibiliry c1 VSI unti)the Licensed Suftv�are ancl Relaced Matenals liave heen
delivereu to the Custorner's prei�ises nr downloaded to the Customer's servers. For VSI
hc,stecl �nstallations,VSI will be responsible for the risk of loss or destruction.
9.? FOI'CUStc7111Q1'IlOStP.CI It1S;clI�dClC�tl::, (I1B CUSIGfiIE'r SI1dII Ll�'responsible,'or verifyiitig that the
licensee4 Snftware and Related Yl�terials have been rer��ivecl, ins,atlecJ�n the desigi�ated
cc�mpu'.e�(s), and are�perational, unless the Agreement specifies that V51 will ins;all the
Litensecl Sr�ftware as par� �(the oi� site iraining. For VSI full hasteu insfaUations,V51 will be
res�onsible for installing the sottwara on eilher i,s' Eastern or Western�!�ta center server
Article 1Q— Personal Information Protection
l0.1 Custorner On-Premise Hosied 5ottware& aatabase:if the Customer ins:alls the VSl
application software on its"owr servers,the Customer will be iesponsible for the SSL(Sec:ure
Socket LEyer)to protect confidentiality of patron data flow beiween the server and the user
workstatipr;s.To protect data at rest, V51 ofl�rs the chargeable PrQgress TDE(Transparent
Dat�Encryption)soi'tware optiun tc�Fncry�at user•selected sens�tive daCa fields to se�Eire them
f�om i.�nauthorized access.
Article 10— Personal Information Protection — Continued
LQ.1 V5i Hasted Software&Database:VSI wifl provic;e the SSL (Secure Sacket Layer)Certificate tor
the hosting servnrs t�pratect the flow of ciata between the hasting servers and tl�e
Customer`s remote users,as described in [xhibit c. The Pi�ogress TQE (Transparent Data
Encryution)software to protect data at rest is included with VSI hosting services at no
additinnal charye.lf a breach oains, VSI will natify the Customer immediately regardiny the
extent�f the breach, so that the Ci,st�mer can noti(y rts' patrons that a breach of securiry has
occurred.
Article 11—Application Source Code
1 l.l I'�ie 5ourc,e Code for all VSl application soft��are, along with a hst of licensed cusFomers, is
held in esnaw by VSf's Esuow A�en;, Kvlvaord, Uverton,&Wilsun,Attorneys,at 6 Joshua
Way, Suite D, Essex)unct�on,Vermont QS452,Attn:Jason Ruwet 802-878-334G,
� _____ VSI Initials _____ Customer Initials
P�age G05 of 2353
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
DocusiQn Envelope 10:DOCE9681-G9C8�045-8405-5F805916F485
Vl?r1TtOr-�t �t�ind,ird 5�11e5 ngi�•eR���ri► I I`, )u?I
��' r\�,.:,��C,�.T.�,..
jfr�es�gacytl�_v_y coLn. Zhe source code h��id in esrraw is updated after each sofiware release if
VSl aefaults �n providing software maintenarce support due tn company failure.ur
Uankruptcy, ur discontinuance of said service by V51, it wil�notify the Customer and the
Escrow Ager�.t fiat it is in clefau{t Tlte e'scraw Ayent will tl�en rnake;he suurce cacle available
to the Cusl��ir�er with+n (hirty ctays of wrilten +�c�ticr, [,�� Custoi�xr siipp��rl us�oniy.
Article 12 — Independent Contractor
1.2.i In perfor��iinc�the woi�k�u�cter this Agre�m�nt, VSI acrs as ar� [nclependent Con�rat:or ar,d�s
solely responsiUle(vi necessaty ai�c�adequate workers' .r.o��}pensa:iur it�surance,z�s well as
person�l m��iry and propPrty dam�rge ii�swancc.
Article 13—Change Ordcrs or Extensions
13.1 The Cifsti�mer niay req�urH changes�n the sco�e of serv�ces to be {aerfor'med hy VSI. Such
changes, induciiny any increase nr dec�ease in compensation amount, must be mutually
ac�reecl�ipon in writiny by the Custc�mer and VSl VSl sliall be compensated for all authori2ecl
changc�s in services.
Article 14 — Authorizati�n and Entire Agreement
14.1 Each pr�rry rc�res�nrs and warrants that it I�as the power and ability to enter into this
Agreement, to grant the rights stated herein,and to perfarm the d��ties ano obliyations
described herein.
24.2 This Ayreement and ,he attached Exhibits A, 8,C, D, E, F constitute the entire Ayreement
bctween Vermont Systerns and the Cust�rrier. Extiib�t D doesldoes not aF�ply ta ihis
Ac,reement.
14.3 l�any term or other provision of this Ayreement is invalid, illeyal or incapable of being
enforceci,then all other conditions and provisions of this Agreement shall navertheless remam
in full foree and e�fect.
9 _.____ V51 initials _._..___ Customer Initials
Page 606 c�f 2353
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Oocus�gn Envelope ID:DDCE9681-C9C8-4Q45-8405-5F805916F485
V�Ylliutlt St�ndard S.ales A�reemcnl Z-15-2Q17
���:�Y`'�A�.r.��,
Vermont Systems, Int. Customer
__�______ _ ___ _ _ __�------. _.___
Authorized Siqnature Autliorizc:ci Siyn�tui�=
Gile�Wi;le� P e ' ent __.__------- _ __--- -
F'rinted Name and Title Printed f�ame and Title
Date __. __ Datc�---____ �-- ---
IO
Pag�6U7 of 2353
Docusign Envelope ID:C814EA02-F9A6-4B56-9608-176E893E2E62
Doc;usign Envetope ID DDCE9681-C9C8-4045-8405-SF805916F485
EXHIBIT C
RESO�Ut10N NO. 2021-31542
A RESOLUTION OF TNE MAYOR ANO CITY COMMISSION OF TNE
CITY OF MIAMI BEACH, FI.ORiDA, APPROVfNG AMENDMENT NO. i
TO THE AGREEMENT WtTH YERMONT SYSTEMS, ING., FOR
SOFTWARE LICENSE, MATIENANCE AND SUPPORT, TO Ap0 WEB
HQSTING SERVICES PROVIpEO 8Y THE CONTRACTOR FUR THE
FINAL THREE YEARS OF TNE TERM, IN THE AMOUNT OF 515,840
FOR YEARS 1 AND 2, AND 516,315 F�R YEAR 3; AND
AUTHORI2ING THE CtTY ATTORNEY AND CITY MANAGER TO
NEGOTIATE AND FINALIZE AMENDMENT NO. 1; AND FURTHER
AUTHORIZING THE MAYOR AND CITY CIERK TO EXECUTE THE
AMENqMENT.
WHEREAS, on September 25, 2017, the Mayor and City Commission adopted
t�esoiution No 2017-29996 (Exhibit "A"), waiving by 5/7ths vote, the formal competitive bidding
requirement, f�nding such waiver to be in the best interost of the Ciry, and approving and
autharizing the Maypr and City Clerk to execuie a Software License, Maintenance and Support
Agreement with Vermont Syatems, inc ("VSI")a three(3}year term, with two (2) additional one
(i)year renewais, in an amount not to exceed $104,035.00 for the initial Year 1 purchase pnce,
and $10,284,00 each yea� thereafler for annuai ma��tena�ce services, tor a Parks and
Racreation Department software for activity registraUon, facility reservations, inventory control,
ticket�ng, payment processing, and related serv�ces, and
WHEREAS, on May 16, 20i8, the Maypr and City Commission ado�ted Resolution
Na 2018-3Q298(Exttibit"B")adding an adCitional$3,360 for the annuaf ma�ntenance to the VSI
agreement, in order t� Standardize the software tor both the Flamingo Park and Miami Beach
tennis centers;and
WHEREAS, the VSI agreement �s set to expire in November 2022 (Exhibit "C"), and
recenl softwere u�dates and upgrades have conGuded that it is in the City's best interest to
amend the agreement for the remainder of the cantract period to include web hosting services
by the contracior;and
WMEREAS, together with the IT Department, the Parks and Recreation Department
has wonced with VSI to bring the software up to date, and updates/upgrades are avaifabte to
VSI customers aimost twlce a monlh, which in turn is very complex and 6me consuming to
mainta�n; and
WNER�A$, one of the greatest benef�ts ot having VSI host the software is that the
Clty wdt never be behind on updates/upgrades, and
WHEREAS, the IT Department has met with VSI and feels confident that the hosting
change meeis all seCurity measures and they cumently nave a pfan in place to transition hosting
capabilities onc.�the amendment is executed; anc!
WHEREAS, alt future updates/upgrades will be scheduled ovemlght in order not to
disturb operations, and
WHEREAS, the additionai cost to inctude web hosting services by the contractor is
$t 5,840 tor Year � and 2 and $16,315 for Year 3, which rs an increase oi 3%; and
Page 272 of t954
Docusign Envelope ID:C814EA02-F9A6-4B5B-9608-176E893E2E62
Docusign Fnvelope IQ.DDGE9681-G9C8-40�15-8405-5F8U5916F465
wNEREAs, 'he ann�al cost c�t tt�rs Am�ndment No t is rn��imal compared to Ih�
amount of City staff tm�e spent an �n annual b�s�s �mplementing the upaates/upgrades !o the
system; and
WNEREAS, Ihe Administration approves adaphng th�s Resoiuiion ta amend the
Ac�reement;e� add web hc�sting services
h1C}W. THEFiEFORE, BE IT DULY i2ESC}LVEO BY THE MAYf312 AND CfTY
COAAMISSIQN OF '�NE CITY OF MIAMI BEACN, FIOFtIDA, that ihe Mayor and City
Corr•m+ssic�n hereby approve Amendrnent No 1 ta the agreement with Vertnont Systems, Inc
tc� ��av�ct�; a saftware license, mamtenar.ce and support to add wep hosi�ng services provided
by the Gontractor fpr the tinal three years of the term, in the amount of$15,840 for years 1 and
2, and $16,395 for year 3; and authonzing the City Attamey and Gity Manager to negotiate and
finalize Amendment No 1; and further authonxing the Maycar �nd City Cierk to execute the
Amendment NQ. 1.
PASSEO AND AQOPTED rh�s 13"'day c�f January, 202�
---...._,,,�,_
____._._____..� _ _
Dan Gelber, Mayor
ATTEB'F..
.. � ��.���7�—,
_-----.___.__ _____ _._ . ___
Rafael E Granado, Ci Glerk
"�'"� A�1�A'ttilEl?q S TX}
r�'t:�;i,r���, )
:;�r�?' � �'� �OR�i i L.ANtillAGE
� :�����.. � a Fc�ExEcu�
,,��, �
4
� h`,tilS.f��E��tJ: ; .,.- r �.-
�l>: } `
'�',� ,`''.�.n' . :t'�=" � l( � �"_ �.1 _ � �..:�
t�.,�t r,�f„'.;::' " 47�FY'�t1e�► Ga1t
, �
Page 273 of 195�
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Docusign Envelope t0;QOCE9681-C9C8-4045-8405-SF8U5916F4B5
RESOLUTtC?N NO. 2021-31542
A RESOLUTI�N OF TNE MAYOR AND CITY COMMISSfQN C?F THE
CITY G?F MIAMI BEACH, FLORiDA,APRROVING AMENDMENT N0. 1
t0 THE AGREEMENT WITH VERMONT SYSTEMS, {hIC., FOR
SOFTVNARE UCENSEt MATIENANCE AND SURPOR7, TO AOD WEB
NOS7ING 3ERYtGES PRCTYfDED BY THE GONTFtAGTOR FOR THE
FINAL THREE YEARS �F THE TERM, IN THE AMQUNT OF b15,840
FOR YEARS 1 ANQ 2, AND 516,315 FOR YEAR 3; AND
AlI7HORIZiNG THE CITY ATTORNEY AND CITY MANAGER TO
NEGOTIATE AND FiNALlZE AMENDMENT NO. t; AND FURTHER
AUTHC?RIZING THE MIAYOR AMD G17Y CLERK TO EXEGUTE THE
AMENpMENT.
WHEREA5, on September 25, 2017, the Mayor and City Commission adopted
Re�otution No. 2017-29996(Exhibit "A"), waiving by 5/7ths vote, the fvrmal competitive bidding
requirement, finding such waiver to be in the best intetest of the City, and approving and
authonzing the Mayor and �ity Cterk to execute a Software License, Maintenance and Support
Agreement with Vermont Systems, Inc, ("VSI")a three(3)year term,with tvuo (2)additional one
(1)year re�ewals, in an amount not to exceed$104,Q35.00 for the inifiat Year 1 purchase price,
and $1d,284,Od each year thereafter for annual maintenance services, for � Parks and
Recreation Department sofiware ior activity registration, far�lity reservations, inventory contrcal,
ticketing, payment processing, and related services; and
WHEREAS, on May 18, 2018, the Mayof and City Commission adopted Resoiution
No. 2018-3Q298(ExMibit"8"j adding an additionai$3,360 for the annual meintenance to the VSI
agreement, In order ta standardize the software �Or botfi the Flamingo Park and Miami Beach
tennis centers; and
WNEREAS, the VSI agreement is set to expire in November 20Z2 (ExF�ibit "C"j, and
recent software updates and upgrades have conGuded that it is in the City's best interest to
amend ihe agreement for!he remainder of the cantract period ta incfude web hosting services
by the contractor, and
WHEREAS, together with the IT Department, the Parks and Rec�eafion Departrnent
has worked with VSt to bring the software up to date, and updates/upgrades are available to
VS! customers almost twlce a month, which in tum Is very complex and time consuming to
maintain;and
WNEREAS, one of the greatest benefits of having VSI host tne software is that the
City wiM never be behind on updatesfupgrades;and
WHEREAS, the IT Qepartment has met with VSI and feels confident tha! the hosting
change meets all security measures and they currently have a pfan in place to transitian hosting
capab�tities once the amendment is executed; and
WHEREAS, all future updateslupgrades will be scheduled ovemight in order not to
disturb aperations; and
WHEREAS, the additionai cost to ir�clude web host�ng services by ihe cpntr�dor is
$15,840 fQr Year 1 and 2 and $16,315 far Year 3, which is an increase af 3°l0; and
Page 272 of 1954
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docusign Envelope ID:DDCE9681-C9C8r7p45-8405-5F8059i6F485
WHEREAS, the annual cost of this Amendment No. 1 is minimal compared to the
amount of City staff time spent on an annual basis implementing the updates/upgrades to the
system; and
WHEREAS, the Administration apRroves adopting this Resolution to amend the
Agreement to add web hosting services.
NOW, THEREFORE, BE IT DULY RESOLVED 8Y THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACN, FLORI�A, that the Mayor and City
Commissian hereby approve Amendment No. 1 to the agreement with Vermont Systems, lnc.,
to provide a software Ifcense, maintenance and support to add web hosting services provided
by the Contractor for the fina� three years of the term, in the amount ot$15,840 for years 1 and
2, and $16,315 for year 3; and authorizing the City Attorney and City Manager to negotiate and
fiinalize Amendment No. 1; and further authori2ing the Mayor and City Clerk to execute the
Amendment No. 1.
PASSED AND ADOPTED this 13`^day of January, 2021.
�
— __ _- --
Dan Gelber, Mayor
ATTES .,
f L�
Rafael E. Granado, Cit Cle k
�;;�'�'�;�,�,,, ArPROVED AS TO
_�,:,`�'�..,...�., cy,, FORY i I.ANG�JA�iE
�� � a Fat acEcurorr
i ` �s��"o'� �; a
':IACOi,F�9RAlED; s �
�`�` �'.� �Q� � �l Z-Z—Z�
''4�� ' ��- �-�.
'`"�:..�° G�Y A�rtwY Dade
r
Page 2'73 vf 19S4
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
Da:usign Enve�ope ID DDCE9681-C9C8-0045-8405-SF605918F465
$Q$Q,�,I�IOflS-CiT .)
MIAMIBEACH
COMMISSION MEMORANDUM
TO: Honorabie Mayor and Members of the City Commi�sion
FROM: Raui J.Aguila, Interim City Ma�ger
DATE: Ja�uary 13,2021
5U6JECT:A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY
OF MIAMI BEACH, FLORIDA, APPROVING AMENDMENT NO. 1 TO THE
AGREEMENT WITH VERMONT SYSTEMS, INC., FOR SOFTWARE
LICENSE, MAINTENANCE AND SUPPORT, TO ADD WEB HOSTING
SERVICES PROVIDED BY THE CONTRACTOR FOR THE FINAL THREE
YEARS OF THE TERM, IN THE AMOUNT OF$15,840 FOR YEARS 1 AND 2,
AND $16,315 FOR YEAR 3;AND AUTHORIZING THE CITYATTORNEYAND
CITY MANAGER TO NEGOTIATE AND FINALIZE AMENDMENT NO. 1;AND
FURTHER AUTH�RIZING THE MAYOR AND C17Y CLER!( TO EXECUTE
THE AMENDMENT.
R�COMMENDATION
The Administration recommends approving and authoriang the City Manager to execute Nnendment
No. 1 b the agreement with Vemant Systems, Inc., to provide a software license, maintenance and
support agreement, dated August 25, 2017; the purpose of safd Amendment is to add web hosGng
services prowided by the Contractor, subject to final negotiations by the AdminisVation and review
and form approval by the City Attomey; and further authoriang the Mayor and City Cle�ic to e�aecute
the Arnendment.
�ACKG�QUNDMISTORY
Vertr�t Systems, Inc. ("VSI") is an employee owned company, focused on provfding a range
of applications that increase efficiency and productivity. 5ince 1988, VSI has speciali�d in
developing fresh software products for ma�aging recnealion and parics operations for municipal,
cbunty, state, federal and mflitary govemmental entities. VSI curt�ntly has over 950 Municipal
RecTrac customers with thousands of users. VSI mertcets and fully supports this software prfma�ly
on a national basis. The software is also marketed to private business with similar needs, such as
golf courses and fitness centers.
VSI has saveral products, lwo of which cater towards recreational programming and faciAty needs:
• RecTrac recreaiion tracking soflware provldes 12 integrated modufes for recreation
management. With options �d features for any size organization, RecTrac includes:Activity
Registrations, Facility Reservations, League Scheduiing, Court Reservatbns, Trip
Reservations, Tee Time Reservations, Custom Repating and Dashboards, Pass
Memberships, Ppint of Salellnventory Control, Venue Ticket Sates, EquipmenUSite Rentals,
Personal Tralner Scheduling and Locker Rentals.
Page 211 of 1954
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Docus�gn Envalape IQ:DdCE96H1•C9C&4045-84Q5-5F905916F465
. WebTrac is an Integrated intemet Software that provides real-time customer access. WebT�ac
offers patrons the following online services: Activity Registrations, Facility Reservations,
League Registrations, Court Reservatians, Trip Reservatians, Tes Time Reservations, Pass
Memberships/Renewals, Merchandise Sates, Event Ticket Sales w1th Graphica! Venue,
CampsitelMarina Rentals, Personai Train�R�servations atxl Lodcer Rentals/Renewals.
During the Septemb+ar 25, 2017 City Cort�rnissio� MeeHng, Resotution No. 2017-29996(E�ibit A)
was passed waiving, by SRths vote, the fom�al compedtiva biddng requirement,finding such waiver
to be in the best intenest of the City, and approving and authoriang the Mayor and City Gerk to
ez�cute a Softwa�e Liaanse, Maintenance and Support Agreement with VSI in a form acceptable to
the City Manager and the City Attomey,for a th�ee(3)ye�a�term,with two(2)�iditiona(one(1)year
�er�wals, in an amouM not to exceed $1 Q4,Q3a.00 hx tF►t� initial Year 1 purchase pnce, and
$10,284.00 each year thereafter for annuel mai�tenance services, for a Parks and Recreatian
Department software for activity registration, facifity reservations, (rnentory contral, ticketi�g,
RaYment processing,and re�ated servioes.
During the May 16, 2016 City Commissian Meeting, Resdution No. 201&30298 (E�ibit B) was
passed adding an additiana( $3,36(} for the annual maintenar►ce ko the VSI agreement, in order to
standardiae the software far aokh the Flamingo Partc and Miami Beach tennis centers.
A��.�815
The VSI agreement is set to e�ire in November 2022 (E�dribit C). Recent sot�ware updates and
upgrades have conduded that it is in the City°s best interest to amend the agreement for the
rerrr�irxier of the cont�ad perfiod ta includs web hos�ng servic�s by the contractor.
To�ther with the IT Department, the Parks and Recre�tion Oepartrr�ent has wiorked with VSI to
b�ing the software up to date. Upda�tes/upgracfes a�e available to VSI custtuners almost twice a
morrth, which in tum is very complex anci time consuming to meintain. These updates/upgrades are
very important for the eftiaency and user-friendliness of the software. Updates in the past have
inctuded fee�tures that have greatly benefiked the tennis centers intemally and e�demally. ORen these
u�dates include the c�trect�n af bugs, which may be detrimenta{ and is impartarrt ta have p�hed
out to our syst�ern immediately. One of the greatest benefits af having VSI host the saftware is that
the City will never be behind on updates/upgrades. CuRently, the Parks and Recreatlon Department
rnust submit a request t�the iT D�partment ta perform the update/upgrade. The IT Oepartment must
c�ormiunicate wlth VSt ta iest the upgrade/update in orcier to prt�ceed schedulirtg the implementation.
Having the Contracto�host the softwane allows for a sm�oth and irmiedlate update/upgrade.
The IT Departrnent has met with VSI and feels confident that the hosting change meets all security
measures and they cuRently have a plan in place to trar�sition hc3sting capabilities once the
amendrnent is ex�acuted. A!t future updates/upgrades will be scheduled avemight In order not to
disturb aperaUons.
The adc�tional cost to indude web hosting services by the c�ntractor is$15,840 for Year 1 and 2 and
$16,315 for Year 3, which is an increase of 3°to. The annual cx�st is minimal t�mpared to the amount
af City staff am�sperrt on an annual basis implerr�enting the updates/upgrades to the system.
FINANCIAL tNFORm Tp �oN
The Parks and F2�creation Depa►trtient wiil cover the cost� af the web hosting for a total af
$15,840 for Year 1 and 2 a�i$16,315 for Year 3.
Page 212 af 1954
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Dacusrpn Enveiape Ip:pOCE9681-05C8�045-$4Q5-SF8059t6FaB5
Amount(s)/Aacount(a):
FY 2Q21 -$15,840
Budget Account: 011-095Q-000312-28-�06-545-0U-QO-00-
The rernaining years will t�incMuded in the department's CSL Budget requ�st.
CONGLUSIQN
AR�ticable Area
Not Applicable
I.�kiis.,�Fteside�Rlaht Does this ite ut �
LQ Know"item��t�^suant to 8�,1 Funds?
S�1tkCode Seetton 2-14?
Na N�
L�gt�la�ive Trackina
Parics and Recreation
ATTACHMENTS:
Descriptian
a E�ibit A- Resolution No.2017-29996
o E�ibit B-Resalution No.2018-30298
o E#�ibit C-Exe�cuterl Vermont Systems, Inc.Agreement
❑ Resolution
Page 213 of 195d
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Docusign Envebpe iD:pDCE9C�81-G9C8-4t?45-8405-SF8Q59t6F485
�f ���'l 1't�����N i `;`�"-' � t ��t`-
SERVICES AGRE�MENT
Thls Services��reement is entered into on NovemF�er 6,2025("Effective pate")by and between RECTRAC,LLC d/b/a
VERMONT SYSTEMS, a Detaware Ilmi4ed liabilfty company having its pnncipal address at l2 Market Place,Essex lunct�on.
VT 05A52 ("VS," "Licensor,""we,""our,"c�r"us")arid the customer identified in Settion 1 laefow("f_ustomer,"
"license�,""you"or"yr�ur")(each a"Party,°and,coNectivety,the"Parties"�, ihis 5ervices A�reement,intiuding all
attache»ents,schedules,exhibits or Addenda referenced herein,shaU cc�lteetively compnse the"Agreernrnt"between yqu
and us.Terms not defir}ed below sl�ail have the meanings as set Forth in 5ection 1 of the 7erms of Service.
� ____ _.._._ __.__. __. _ __ _-_ _
' 1.CUSTOMER INfORMATION I
-- - - , _ _ -.� _----- __--- . _ B ___ � pP _ �_.._ _ _ ._ _
i
CusLomerName�`iegaTEnt�ty) Dnin�usinessAs i�a lica�ble
City of Miami Beach,t-1 � _ _
t Office Adifress .. �� '
i .... ...�__.... __'._"_-__'�_......_____"'-.._.__'_
..___.._._._._�.__.__,._..�_.,.__._._.�
__
1700 Conventio�Center Drive Miamf Beach,FC 33339
rusinessActdress i usiness is Tocate�somew`here otfier��n�he o ice a ress � _�___�
� �iisTom�-'e7s�enera on ac or alf ma[fe�s—ua3er�"-��"�e ern a Contact j Gaoera Contatt Email
i the Agreem�nt} phone
__. __ ..._. ___-- ___.____ . �_...__.__� ._._.__ _ __ _ _ __. ; �__._ _ �__ _
Melody Perez 3U5$61 3616 ex2668 4 me{odyperez@miamibeachfi.gov
_ ______ _ _. ___ _
-�sfome?s BtiTing Co" ac QibiDrng ma."—"�fers--�� gi��i�Contact � : Biliing Contact Email��
I under the Agreement� ; Phone
�_._. _.____._.___..__..._ _._ __ _.
,.____--..._.__---- -__._�,____.._— ---_..___._ _.__._.
s
;
VSSales Executive - ` VV'S 5aF"s -�VS�iSa es Executive Ema
Execut�ve (
L ; Phone ___ ___---
___ _.__._.�.__.__�__.__�._._ __-------_ __ _ . _ __ .____
� April Leafey I flQ2-776-533� aprill�a�vermontsyst�rns.com
�_.._.__�______.___.___.�_ �....__.___.�___�___L_________.�_________�__ ;_---_ ___________.—_ �.
2. TERM OPTIONS
initial Term:36 months. lhe Initial Term wiil commence on the contract executian date and witl end 36 consecutive
months later.This does��ot appiy ta the CQIT increase.
Renewal Term(sj:72 months.Unless Gustomer prov�des wrjtten�otice c�f cancefiation at least 90 days pnor to the end of
the annuaf mairitenance eycle,Che Agreement wiH auComaCicaily renew for anotMer 12-month term. M1DT6RM
CANCELAT►ONS WILI NOT BE ACCEPTED.
Software Mainte�ance and Support fees are billed annual{y and will be tsasedontheeffettivedateoftnisAgreement.
CUSTOMER alsa has the option af choosir�a billing cycle that aligiis with their fiscal year beginning: 10 1 "
'Cusfore�r MUST enter o date/f using this oRtrean.7rie invoice moy bF prorared/J rhe�ur�tract's eff�ct�vF doie and n�aintenonte cycle stari
date v�e mvre thon o manth apart
�.sEavic�s��EEs
Servrces and Fees are set fortt�i�i Estimate No EST 000858.AH Fees will be due 30 days fallcrwing invo�ce rece�pz
Docusign Envelope ID:C814EA02-F9A6-4B58-9B08-176E893E2E62
Docusign Envebpe ID�DDGE9681-C9C8-d045-840S5F8059i6F485
,� �/f f�M()N 1 `;Y;; � �- M4,
3.a TAX E%EMPTION.The customer needs to mark the appropnate box_
-------- �.�_.T--_
____.�____.__ _
C�
Y� ; Yes.we are exempl.!f v�s,�igase vrowdg�cc rtificatQ Qr vther documE!ntatiqn.
___ _ ___ �—.- — --- __._.__ _._------�_n
❑
ND Pia,we are not exempt.
I
� . __. __ �__..--------_ . ._.__._ ..._ _-_._ _ _ _ . __ _ _.-- _. _ ___--------___________. _--_
4. PAYMENT SERVICES
_ ___. _ _ _ - —_ _ __ _. .
� i
Inciuded Custamer is seledmg VS to prpvide Payment Servtcgs and wiN enter Inta a separate Sutr Merchant
Agreement with us,as the payment fadiftator.
X Not Included Custamer w�ll be handtirjg its own payme�t processing and payment services on its own or thrpugh
! another tti�rd-party payment se�vices prrnlder we cons�der Ch�s¢servlces to be Third-Party Services for
�
which we are not respanslWe or Dable
�
__ , ___ ____ i___.__v___._.__,._ __._____ _ ____.. _., _.__�_^.__._..___ ._._._._ ____
5. HOSt1NG
�1 ��.._..��
Customer is Gustomer ts chvvsing to hast its awn Uata torally,on its awn servers VS is nat hable fo� !c�ss of
� Hosting Its Own Custamer pata or any liability resulttng from Cu�tomer's decision to host its ow�data.
Data
x VS fs Host3ng
tustamer Oata VS�s hnsttng Customer Oata on VS-control�ed servers. Terms reiate to OatB Hosting w�il appfy.
6. TERMS Of SERVlCE
Customer has received,understands and agrees to the VS terms oi 5ervice.
7. PRIVACY&SECURITY
Customer has received,understands and a�rees to the VS 1?nvacy Staternent.
8. ADOlTIONAL ADDENDp
Th�fqliawing Addenda are inclutled-dnd made part pf th�s Agreement�
• Terms af Service
• Service Level Agreement(Software►
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
Docus�gn Envebpe ID:DDCE9681-C9C8-4045-8405-5F8059t6F485
�/� Vf (�MC)Nl `aY`�l�rkMS
City In�tiai
• Estimate no.EST 000858 Vendor Initial �
That cerla�n City of Miam�Beach Addendum-General,
attached hereto and incorporated herem by reference
Custamer has read,unde►sta�ds and agrees to the terms of the Agreement as set forth herefn on this
�day of __�,2025("Effective Date"►.
_—
( Customer: ' Vermont Systemr.
--- ___ ._ _ __. ._ __._ _ . _ __ _ _
City of Miami Beach,Fl RecTrac,llf d/b/a Vermont Systems
�r-� � .. SlOnatl by:
C Y �
c../��- � ��' -�--r�
�e_ --
gy;Er�c 7 Carpemer (print Name) By:Patrick Nayden Its:President Date 10/9/2025
�{5;Gly Menage� (Thle'Date:
APPROVED AS TO
FORM 8 LANGUAGE
& FOR EXECUTION
��ut����.-.. �c:�_(�S
1;ity Attorney Date
7
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
docuaign Envefope IQ:�DCE968i-G9�8�IQ45-84(15-5F805916F485
� ` V [�f�i`t4�iVI i) ic? � [' C'`�.:+�
TERMS O� SERVICE
1) �EFiNfT10NS.Capitalized terms usec!but not atherwise defined m these Terms of Service will have the meaning
ascnbed tu such terms u�the Services ARreement or other appHeable Addenda,
"Adde�dum"or"Addenda°means a document added to the Agreement cantainiiig new o�suppf�mentat terms.
"A�reement"means the Services A�,reement and any attachments,schedules or exhibits referenced therein,
which could inctude the 4rder Schedule,Privacy PoUty,Terms of Servite,Service Level A�reement,Statement of
Work.5ub-Merchant Agreemer�t,ar�ny(ater signed Addenda.
"BHHng Period"means the period of t�me covered by a single recurring t�ues fee fpr Services, Recurring fees will
be based on contract execution date.Unless otherwise nated,a Billing Penod wiil Ue billed in advance and will
coyer a period of ane(1)year.
°Cardhafder Data"1s a subset af Customer Data and generafly includes a Patron's name,billmg address,vedit
card number,expiration date and C�IV cade.
°Gonfidential le�formatian"means any anc!all information disclosed by either party ta the other which is
marked"tontidential"�r"prpprietary"or which the recipient knows r��has reason to know is regarded by thr
clisdasing party as such,includin�information disclosed orally "Confidential Informatian"does not inciude any
mformation that the receiviitig party can demanstrate by its written records:(a)was known to it prior to its
disclosure hereunder by the disclosing pariy;(b)is or becomes known through no wron�ful act oi the receiving
parry;(c�has been rightfully received from a thlyd party auttwr�zed ta make such a disclosure;(d}is
independently develaped by the recelvin�party;(e►has been approved for relc:ase with the disclosm�party's
pnor written authorization;ar{f)has been disclased by court orcler ar as ntherwise required by law,provide�
tliat the party rec�uired to disclase the information provides prornpt advante natfce to enable the other party tcr
seek a protective order ar atherwise prevent such disclasure.
"Custome�°is a VS customer.The Customer is the individual,business entity, non-prof'tt,military branch,or
municipality contractfng with us to receive Se�vices as more specifically identified in the Services Agreement.
('ustomer may also be referred to�n the Agreement as"you,""your"or"f_icensee."
"Customer Qata"�s the content,�nformaticrn or data which yot,,your!nd Users and/or your Patrons enter inta
tt�e Saftwarc�assac�ated with Uur S�•rvices.Ciastomer oata may include Patron baka,among other type�of data.
"Effective Date"shall have the me;�ninq as sfat tarth in thr.Serv�ces Aqreement
"End tJsers"arc�yaur a�,ithprized t�sers pf the Sattwa�t��ssaciated with our Serv�ces Ihose licensesas.sociated
wiih a Customer's concurrcnt End Users w111 he listed+n the Qrder 5c,hedule.
"Fees" mean any and aU fees asscuiated w�th the usc uf our Serviees,i�r.luding(but not limited to)Softwarca
f ers,Nostin�Kees,Suppart fees,any fee�associated with aur Payment Services,and/or any fees assaciated
with Prafessional 5ervices,as well as any other teea r�r char�es permitted by the AgrNement f�es may be
recurring,non recurri�ig,�r one #ime�as more specifically described m the Urder Schedu�e C3�e-hme fees
n
�iRecPrat,l�f,Ali nghts rcs�rvetl
1 aet rt�vfS�pn Macctr dp24
Docusign Envelope ID:C814EA02-F9A6-4856-9B08-176E893E2E62
QOcus�gn Enuelope Ip'DDCE9681-C9C8-4045-AA05-5F$OS916F4B5
� ' V F �1 I��.}f�J T ;�Y;a f� M�
(hardware,tr.�inmg nr�slte,�tc,}will be billed on an as used hasts
`"Fully Exeeuted"means when aMl parties have signect the a�re�e�Y�ents.
"Ftarrdware"means Yhe corript�ter equipment,�omt af sal�tc�rrnmals,or c�th�r tec:hnicat hartlware distributed
hy us or by a resell�r c�n�ur bc�half.Nardware rnay c.c�ntaut flemwarc ar softwrare
"Hosting fees"mean the fees associated wrth the host�ng at Custumer pata an our VS-controlled servers and
systems.
"Initial Term"is the imtial term far 5ervices,as descrlbed m the 5Qrvices A�reement.
"Intellectuai Property Rights"means aU�atents,righu to inventions,uUlity models,capyn�ht and related
nghts,trademarks,service marks,trade, business and dornain names,r�gi�ts in trade dress or get-up,nghts in
�oodwilM or to su�for p�ss�ng aff,unfair competit�on nghts,r�ghts in designs,rights in computer sohware.
database rl�;hts,maral rights, righ[s in c.onfidential mfvrmatinn(includin�know-haw and tncle secretsj and any
other intellectuat property rights,�n each case wt�ether reg;stered or unregistered and ir�dudinq ali appl�catians
for and r�newals or extensions Qf such ri�hts,and all similar or equivalent ri�hts or forrns of protection m any
part of the warid.
"Negative Atcrual"oceurs where the total 1labiht�es associated w+th yo�r account exceed the total available
funds in the account during a g�ven remit cycle.
"Order Schedule°rneans thH schedule m the Agreement which itemizes and descnbes the Services we are
willin�ta prov�de to yau and any spetifk fees you are agreemg to pay us for such Services.Quotes and Annual
Malntenanc.e Invalces are considered the"arder srhedu{e."
"Patran�sj"mean{s)the individ�als whn purchase your pr�ciucts andJor services and who otherwise interact
with the Soltware associated with our 5ervices.Patror7s are your customers,clients or members.
"Patron Data" means informaUon about Patrons entered into the Software by you,your End Users or your
Patrons.Pairon pata may include(but is not limited to)personatly�dentifiable�niorrnation and/ar Cardholder
qata.
"Payment Services"means tt�e payment and billm��related services that we may provide to you under the
Agreeme��t.Payrnent 5ervices may be desaibed�n the Order 5ctiedu4e ur i�a sep�uate Addendurn,and your
receipt af Fayment Serv�ces req�ures that you enter mto a separate 5ub merchant Rgreement with us
"Professional Servlces"are any pratessional services providecf outside of our in�tial unconfi�ured instaA of the
Software assauated with aur Services.Professional services may include consultin�,cusiom devclopment work,
implernentatiQn,Supplemental ar onsite trdinin�, remate train�ng,or pro�ects which generally fall outside tl�e
scope of the�{;reement.Unless otherwise agreed,Professional Services will bp dotumented under a separate
Statement c�f Wprk and siqned by the Parties.
'"Servfces" mean any and all of those praducts and/or servlces offered by us to you under the Agreement
Services may include prodiacts or services related ta sottware,hosting,hardware,implementat�on,support,
training and/o�payments.A specific itemizatian of Servires can Fie found�n tt�e Order Schedule.
"Services Agreement"means the co�tract hetween yau and us for Services.7he Se�vices Agreement,t0[;EtI1Li
�RQt:ZfAG,I.L�.AII fl�,ItIS�HspfXPt1.
l.+st rev�s;o�Marrh 7q75
Docusign Envelope ID:C814EA02-F9A6-4B56-9B08-176E893E2E62
Qncusign EnveloEaez ID:DDCE�61-C9C8-4QA5-8405-5F805916F485
� : V C� t�tM1��IV ! ...??�:..? 1 �.�.7
w�th any attachments,schedi�les or exhibits referenced therein,�s braadiy referred tu as the"Agreement"
brtween you and us.
"Software"means our pr�prietary rechnaingy saftwarc and any and all assoaated madules,websites,third
party integrat�ons and/or mc�bile aripfications(if ap{�licable)
°5aftware Fees'"mean those fees associated wrth yaur access to and use af our Sottware or any compone�nt
thereof.Software Gees<ire rharged annually unless ntherwise agreed upan and as specrfirally d4scribed in the
Cirder Sehedule.
"S�pEash Page"means the�main ianding page for Webl rac The Splash Pa�e will havc buttons,irnages,and links
to other areas within Vv�bTrac It's the startin�page from which a custorner will navigate tca all other programs,
available activities,classes,etc.
"Sub-Merchant AgreemenE"mt�ans our Sub-Merchane Application and A�reernent and Payrnent Service (erms
and Conditions,which gov�rn the terms and conditions t�nder whieh we are willing to previde our Nayment
Serv�ces.
"Support Fees"mean those fees associated w�th aur Support Oesk,which enablcrs customer support through
live channcls like phpne and chat.We may charge Support fees rnonthly ur annually or as rnore specifically
descrit�ed in the Order Scl�edule.
"Renewal Term" �»eans the pervod which immediately fallc�ws the expirat�n of the lnitia!Term,as descnbed in
the Servites A�reement.
"Team"indudes VS's employees,officers,directars,owners,attarneys,affifiates ar representatives.
"Term"means the term fpr Services and mcludes both the Initia�Term and any Renewal Ternis,as applrcable.
"VS"means RecT rac, CLC d/b/a Vermont Systems and its subs�dianes,successurs and ass��ns.VS's busmess
address is 12 Market Place,Essex lunction,VT 05452.VS may also be referred to in the A�reement a�"ticensor,"
"we,""our,"or"us"
?) ACCERTANCE.
You accept the term�of the Agreement�vhen you(a)dick-sign yaur acceptance to an online version of the Services
Agreement;�b)sign a hardc�py af the Servkes Agreement,anclJor(c)access the Services or otherwise accept the
benefits of 5ervices.You expr�ssly acknowledge tMat the person accepiing ihe Agreement on your behalf has the
�roper legal authonty to bind ycau as the Customer,
3) t;RANT C7f iilGHTS.
a► Grant of Rights by VS. Upc,n Ihe EFFective Uate,and sub�ect tr�yvur t�mely paymenc caf Fees a�d remaining m
complrance with the Agree�nenti,we�rant ta yuu a I�mitcd tc rrn,worldw�de,non exclusive,non-transierrable,
non-assignable license to�accrss and use our Servirrs,inciudin�the Software,dunnq the ferm solely for ihe
lawful operation of yaur bus�ness.ihe licensed n�;hts descnbed herein shall h€hmited to End Users author�zeci
by you to access and use the Suftware,and your Patrons who have a legitimate right to acGess and use your
produrts and/ar services. Tl�e licensed riFhts runferred herein dn not tonstitute a sale ai�d do not convey to you
�r any thrrd party any nght of awnership in ur to our Sc rvices,ir�clu�3ing th�S�ttwate,or any of aur Intellettual
Property Rlghts. Upon termination af the Agreem�nt far any reason,any r�ghts granted by us to you will
n
Q�RtK1 t:tr.��L(A4f ri�{hts reserved
I ayt rr�v�s�ryn Ma�ch?0)5
Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
Docus�gn Envelopa ID:DDCE9681-C9C8-4045-&405-5F805916F485
�/ V� R M C?N��� S Y`.�7 I E- f�1�3
automatically arici without not�ce terminate The method;�nd means of prov�dtng[he Se►v�ces shail be under our
exdusive control, management and supervisiun,althougl�we will try to gw�your speuflc requests due
conslderatlon.Any nghts not specificaliy�ranted under th�Agreement are expressiy reserved.
b) Grant of Rights by Custome�.Upon the Effwrtive Date,and suUject to oi�r remalning m compiiance with the
Agr�ernent,yau�;rant ro us a fimRed 1errn,wor►dwide,non-exclusive license to,icce�s and use yaur Custc»�er
Data(indudin�any Patron Data,as applicahlej to deliver,mnnrtor ancf rnainta�n the Servrces m accordance with
the Agreement.Any rights not specifically granted under the Agreement are expressly reserved.
G) Excess Use.We will provide you with the riumber of authorized E nd Usen c�enses as set forth in the OrdPr
Schedule to access and use the 5oftware.You shall have access to functionahties in the Sottware that can
gFnerate reports indicahng the number of authorized E nd Users access�ng the Software at any given time. In the
event that the number of conrurrent End Users exceeds the number of allocated licenses described ln the Order
5chedule 1"Excess Use"j,we wdl notify yQu by email about such Fxcess Use and,if you do not reduce the Excess
Use within 3U days of such nuticc,you wdl be required to p,�y for any Excess Use with additic�r�.�l lic�.�n���,which
shall be described in a new invoice and which will automatically update the Order Schedule.
d) Prohibited Use.Yau shall not use our Services�n violaUon of the law,wh�ther local,state or fede�;+l(mc IudinR
but not limited to the CAN-SPAM Act,the Telephone Consumer Crotection Act,the Do-Not Call ImplementaUon
Act,the Americans with Disabilitfes Act,or any consumer protection statute);to intentionally bypass a security
mechanism in the System�s►;to reverse-engineer the System(s),or any component thereof,regardless of the
reason why;in a way[hat adversely Impacts the availability, reliability or stability of the System(s►,or any
component theieof;to intent�onally transmit material using the System(s)which contams viruses,Trojan
horses,worms or sorne other harmful computer program;to send unsolicited advertis�ng, marketing or
promational materials,whether by email or text,withaut the recipient's legally-valid consent;to commit haud;
to transmit rnaterial Ihat infrin�es on the intellectual property right of others;to transmrt rnaterial that is
harassing,discriminatary,defamatory,vul�ar, pornographic,or harmful to others;or in vfolation of this
Agreement.Violatiun of this Prohibited Use policy may result m immediate suspension or discontinuation of
5ervices,or lega�action,which could result in civil damageti or criminal punfshment.
4� TERM;TERMINATION.
�) Term.You w�ll t�obllgat��d to thc: ienn as descrlbed m the 5e�vices Agrt�ement,includmg any auto-rer�ewal
prov�sion5.
b) Termination for Cause.Pr1nr tn exprration of the Initial Term,either you or we may terminate the Ag�eement
for cause f�)u{xan 30 days written notice to the other party of a material breach�f such k�reach remains uncured
at the exph�atian uf such penod;(b)if the other party becomes the subject of a petitlon in hankruptcy or any
other proceeding relating to insolvency, receivership,tiquldatinn or asslgnment for tht lrenefit of creditnrs;or
(c)if the other party dissolves or ceases to do husmess in the ordlnary course.It our terminatlun of the
Agreement is for cause,then you shall remain liable for any Fees covering the remainder ol the Inrt�al Teim,nr a
Renewal Term,as applicable,after the effrcUve date of such termination. Termination for cause witl not
preclude the non breaching party from exercising any other nghts or remedies permitted by law
c) Termination for Convenience(Without�ause).Either Party may terminate without cause after thz initial tcrm
has ended and the Renewal term has begun and should you choose to terminate once you are�n a Renewal
Term, provide a 90 day advance written notite of intent to cancel before the end of the annual mamcenance
cycle date,and services will c ease per the annual inaintenance date.MtD1ERM CANCELATIONS WILL NOT BE
ACCEPTEO.
d) Termination Notice.For terrnmation to be considere�effechve.,you must send your term�nation not�ce via
rmail to Ac�.uunt�.Recelvable[vermontsystcros coiri or�wnhng to
Vermont Systems,Inc .ri ]1 Market Placr.,Essex lunction,VT 05451.
WE WILL NOT_ACCEPT TERMINATION NOTICES OR REQUEST VIA PHONE CAII OR PHONE MES_SAGES.AL!
TERMINATION NOlKES MUST BE IN WRITING.
�
�1Rec:lroc,LLC All��qhts reservrcl
Las�revis�m�March 2025
Docusign Envelope ID:C814EA02-F9A6-4658-9B08-176E893E2E62
Doc:usigr�Envelope ID DDCE9681-C9Cf3�/045-H405-SFBOS916F465
�/ ' VERM�)NT SYS I�E. M:�
S) FEES;PAVMENT TERMS.
a) Payment of Fees.You agree to pay us atl Fees perrnitted by the Agreeme�t. F�es for specific Services are
described in the Qrder Schedule and wili be billed annually,or as you and we may decide.All Fees are baseci on
Services provided,not an your actual usage.Except as permitted by che Agreement,all Fees pa�d are nam
refundable.
b) Fee Commencement. Upan the contract's execution,the inrtial invofce for the software subscriptron and
hosung will be issued,and aavment will be due.Contracts are cons�dered fully executed when both parties
have slgned.
c) Uue Date;Late fees;Interest. Payment is due wrthin 30 days from the date you receive our invoice(the°Due
Uate"), th�n w�may charge you a late fee uN t�5%af che total�nvoite.AIt payments are due in U.S.do�lars.
Unpaid balances awed_[o us witl accrue_interest dt the rate of_1_5%�er month_
_--- - -
d) Error Reportfng.Please report any errors that you see on an invaice immediately.If you do nnt dispute a charge
within 30 days after receiving it,you will be considered to have accepted the charge. Invoices are sent to th�
contact Uerson on file.YOU AR� KESPONSIBLE FOR KEEPING ALl CONTACT INfORMATION CUFtRENT
e) COIT Increase.After the FIRST TWELVE(12)MONTHS o/the miUal Term,all Fees shall be sub�ect to a cost of
living and techno{ogy(°COl T")enhancement mcrease not to exceed five percent(59'0)or the aggregate chan�e
in the CPI(Consurner Price Index►.VS reserves the righi to apply the COLT enhancement to any fees aher the
FIRST TWELVE (1?1 MQNTHS o}the initial term AND at the ztart of each Renewal Term,in rts sole and absolute
discrebon.
f) Breach for Non-Payment of fees.Payment not rnade wlthin 30 days of the Due Date will result�n an automatic
breach of the A�reement and start the c�ock on a 20-day penod m which to cure. if payment is still not received
by the 51st day after the scheduled Due Date,we reserve the nght to suspend Services until all outstanding fees
are paid.Continued non-payment of Fees more than 60 days after the Due Date will result in a default under
the Agreement and will be considered senously dehnyuent �n the event of default,all payments otherwise due
to us under the t�greement will be accelerated and will be considered due and payable by you lmrnediately,as of
the date of default.We shall have no obligahon to release any of your Customer Oata unt�l all outstand�ng Fees
are paid In full.WE RESERVE THE RI6HT TQ TAKE IEGAI r1C110N ON AI.L SFRIOUSIV DEI INQUENT ACCbUNTS.
gj Taxes.If you are a tax-exempt organization,then this provision does not apply.We have no obligation to pay
your taxes under any circumstances.Taxes may mclude value-added tax(VAT�,a goods and service tax(GST►,a
sales tax,or use or withholding taxes assessed by a focal,state,federal,prowncial or fore�gn government entity
(collectrvely,"Taxes"�.Please make sure that you have taken appropriate steps to pay yaur Taxes.
h) We are obligated to comply with all valid tax liens or levies associated with your business If we must pay 7axes
on your behalf,you agree to indemnify us for any such payrnents wrthin 30 days from your receipt of a special
tax-related�nvoice.
6) MODIFICATIONS.
a) Changing the Order Sthedule,Vou rnay add or remove Serv�ces during the Term at any time provided that we
agree to such changes. We reserve the nght to change our fees and/or introduce new charges at any time with
at least 30 days pr�or notice to you,which notfce may be provided by emaH. Regardless of whether our
drwssion with you about changes in 5ervices ocwrred verbally ar in writing,we will document any Service
changes in an updated invoice whith we will send tc�you for review.If yau disagree.with the Service change,as
reflected in the invoice,please notify us immediately. If you pay the u�dated invoice,accept the benefits of any
added Services,or fail to object to the updated mvoke within 14 days after you receive it,we will consider you to
have accepted the changes,which will be considered a va�id modification of any Order Schedule then in place
Iwhich will,in turn,update the Agreement auromaUcally).
b) Other Changes to the Agreement.Except as otherwise describ�d in this Section,no rnodification of the
Agreement will be binding unless in writing and manually signed by an authorized representative of the parties.
3
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I 15�rgoiciOn Ma�ch 20?5
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Docus�gn Envalupe ID:DDCE9681-C9C8-4045-8405-5F805916F4B5
�/ � VEkMC)N�I� �Y;T� M�i
7) CUSTOMER DATA,
a) Customer Data 6enerally.You represent and watrant that you own or have ap{�ropriate righ[s to all oF yow
Customer Data.You shall have sole responsibllity far the accuracy,qualiry,inte�;rity,lega�ity,reliability,
appropriateness,and inteUectual property ownership or r�ghts ro use of all C�stomer Data(mcluding Patron
Data,as applicable), Except as specificalty providNd br in the Agreement,we shall not be res{wnsible or lial�le
for the.deletion,correction,destruction,damage,loss or failure ro store any of your Customer bata
h) Open Database Connectivity(ODBC):VS wlll support establishing an ODBC connection m environinents where
allowed(such as VS Prenuum Cloud NosUng). "fhe database schema can be printed running the"RecTrac
Dicnonary Listin�'report from wrthin the Rec frac application. Current entity relatfonsh�p diagrams are also
ava�lablP(can be accessed via V5 fTP srte►. No other O�BC support serv�ces will be prov�ded by VS, such as but
not li�rnted to development assistance and development trout�leshooti�g.
c) Hosting Obligations. Nosting of Customer Data on VS-controllPd servers and systems does not come standard
with all Agreeme�ts;Customers must specifically contract for hosting services and pay all associated Hosting
fees. IF VS CUSTOMER DOES NOT SELECT VS's HOS7ING SERVICES,AND INSTEAD CHOOSE TO HOST CUSTOMER
D/1TA ON 175 OWN SYSTEMS AND SERVICES, TNEN WE MAKt NO WARRANTIES AND DISCIAIM ALL LIABIUTY
ASSOCIATED WITH SUCH CUSTOMER DATA OR CUSTOMER'S QWN HOSTING ACTIVITIES,INCLUDING(BUT N07
I-IMITED 10►WCMQENTS RESULTING IN DATA BREACH,MISAPPROPRIATIQN OF CUSTOMER DATA,VIOLATIONS
OF PRIVACY RIGHTS,AND/OR ANV OTHER 51TUATIQN RFSULTING IN DAMAGES OR MONETt�RY LOSS ARISING
OUT OF OR RELATING TO THE HOSTIN6 OR STnRAGE Of CUSTOMER DATA
8) SPLASM PAGE.Except for the template we prov�de,We disclaim all liabiliry with respect to the WebTrac splash page
mduding�but not limited to)compli;�nce with 5ection 508 of the Rehabilitation Act ot 1973,as amended(29 U.S.C.§
794d),and its implementing regulations set forth at Trtle 36,Cade of Federal Regulations,part 1194,the Americans
wlth Disabilittes Act,or any other applicable federal or state laws or regulations relaUng to acceuibflity for persons
with disabilities.
4) HAROWARE.We shaU have no obligation to provide you with the Hardware�ecessary to access ou.Serv�ces or use
our Software.Any Hardware used musr comply with our minimum system requirements.If we choose to prowde
you with Hardware,a description of such Hardware and pricmg will be described m your Order Schedule.In the
absence of speufied priung,we may provide you w�th Nardware at nur then-wrrent market rates. Full payment for
Nardware and any related th�rd-party software is due tollowing delivery.The verif�tation process must be comp�eted
so that all payments can be m�de within 30 days of delivery.Any VS-supplied Hardware will include warranties from
the manufacturer or distributor,as applicable,for a specific period.We offer no warranties on Hardware.
30) INSTALtA710N;TRAINING.We will pravide an initial unconflgured install of the Sohware as part of the Fees you pay
far Services.5ubsequrnt�nstallatlons or sohware contiguration will be sub�ect to addYtional charges nn a"t�me and
materials"basis at our standard rates.8ased upon on a mutually agreed implementatlon plan,we will piovide
training and setup services at our standard rates(plus expenses- if any are incurred). Implementation and Tra�mng
may be performed remotely or on-s�te. We also offer access to onGne training matenals,induding user reference
manuals,installaUon planning guides,report listi�gs,"FasTrac"hnw-to videos,online help,and a sample train�ng
database with tutorials. You miy rec�uest fo�low-up or addition:al trainings at our thPn current hourly rates,and
subject to scheduling availability.Unless we agree otherwise,any additicrnal training will ocwr on6ne(remote).Yau
may request on-site train�ng at our then current day rates,subject to scheduhng availabihty. For dn-site training,
you will be responsible for all VS expenses associated with travel,ladging,meals and other necessary expenses
associated to th� pro�ect. If scheduled training is cancelled with less than three(3)weeks'notice,you will be
responsible for any travet expense losses,plus an additional rescheduling/cancellatian fee of 10%ot the pnce per
scheduled block of time/mmimum S1�S.t10.�n-site and/or remote tra�ning booked over a weekend or handay may
be sub�eci to add�t�onal r_harges.
�WRec I re�,t l C Ali nghts�eservetl
tut irws�on Mar�h 202;
Docusign Envelope ID:C814EA02-F9A6-4856-9608-176E893E2E62
Qocusign Envetape ID�DDCE9681-CyC:6-4445�#tQ5-5F805916F4�5
�;�+ .° �/E R M C��1�i �Y 4,T f�. �1�
11) CUSfOMER SUPPORT,
a► All Customers in goad standing will rece�ve oniine su�port and access to a YS supporc docurnentation 1lbrary.
t�nline suppnrt mciudes access to an aniine knowledpe d�tabase,support videas accessible through the VS
website,e-learnrng content and the ability to participate at no additionai eost in periadic live webinars offered
from t�rne to time 6y V5.TMP VS support documentation library is accessible thrn�igh the VS website and
includes acce�s ta user reference manuals,instailatian planning guides,report lisiings,Unhrie help,and a sampie
tra�ning d7tabase with tutarials, Customers can print any numbe�of copies needed to tr�in staff and mana�e
th�ir business operat�on.Customers can access support ehannels online,24 hnurs a day, 7 days a week.VS's
standard su�port services are included with Cust�mer's payment of Software Fees.
Additianaily,our customers will receive aecess to aur award-winning"Support Desk,"includes phone and chat
support wtth a live VS suppart agent.
Custamers receivi��g sup�ort shail!�e responsible fc�r paying Suppc�rt Fees as descr�bed in the Order Sehedule.
The Support Desk is open for caM!-in phone support tive(5)days a week,Monday throu�h Friday,8 am fT ta 8
pm ET; real-time chat suppa�t is avadabie five(5)days a week,Mo�iday through Fr�day,8 am ET to 5 pm ET.
5u�part includes onlir�e portal Gase Creation,email assistance and cail-back serv�ces,and Customer ability to
partake in remote-in live support services v��2oam,Microsoh Teams or Beyond Trust when applicable.
b) Customer Suppart Not Provided.We do not provide ihe followi�g custnmer support services as part of the
Agreement:(aj Usage of after-hc�urs emergency support,8 pm ET to$am El,Monday through Friday,a��d
Saturday,Sunday and holidays,2�!ht�urs, 7 days a week,(b}trauel and out-of-p�cket expenses for installat�un
and on-sit� training services; (c)telephone su�aport related to computer hardware,�peratin�systems,
networking,reinstallation and configurat+on of application snftware(includin�VIC),point-of-sale hardware,and
access contral hardware;(d)telephone support and/or tra�ning as a substitute for on-site training or ciassroom
training;(e)VS applfcation sohware WAN access configuration;(f)cus[omized discovery,custam pro�ramming,
development,and m�ifltE�n�nCe;(gj interfaces to export or import data frorn ar to other applicaUon software
databases;anci{h}extended dedir.ated suppe�rt to implement or change ce�tarn functions,such as swrtching
Frnm cash ta accrual accounting or custorniring WebTrac splash page;(i}perfarming periodit V5 software
updates if database is on-premises;(jj purchase instaltatfan or configuration of S5l certificates for on-
prernises configuratipns;and(k)data entry or database management.VS may provide sorne of these Services
under a se{�ar�te engagem�ent,the terms of which should be agreed�tpa�and dor_umented in a signeci
Statement of Wark
c) Remote Access Authorization.We wlll provide you w�th on�amg suppc�rt for the proper functioning of nur
Services,mciueiin� the Sahware,which we rnay provide or make available thraugh remote access to your
ter.hnolo�y systems.R�mate Access will be made available if needed upan reuuest. By using our Services,ar
accessing our Sohware,you expressly authorize us to access your technalogy systems remotely,rf needed,for
the limited purpase af praviding you with any support relevant to our Services.Vou shall be soleiy liability far
the cast, mteroperability,proper functioning,and security of any remote access facifities ur methods used by
y�u,and we shall nnt be d�emed t�be in violation ol aur obligations to you,nor in breach of the Agreement,as
the result of caur inability ta remately access yaur technology systems. We agree to use commercially
reasonable efforts to comply with any of your pubUst�ed security-related protacols when remotely accessin�
your technalop;y systems.
!2j PAYMENT SERUICES.To be eli�ible Por Payment Services,you must complete our Sub-Merchant Application a�d
submit it to VS Company ur7derwritin�far approval Once aCc.eptecl,your Sub Merchant Application will conven to a
Sub Merch�nt A�reement,mclusiv�af the 5ub Merchant Appfication anc!�greement(SMAA)and aur Payment
to
(41Ket I r�c,Llt All rrKhts�Est+rvf�.
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Docusign Envelope ID:C814EA02-F9A6-4656-9608-176E893E2E62
l7ocussgn Ernebpe ID:DDCE9&81-C9Cfi-4pAS-84p5-5F805916F4B5
�.a V�RMC:}NT SYST �MS
5ervir.e T�rms a�ui t ondit�r�ns,which shall he considered part of thr�Agreemeni
13j PROFESSIQNAL SERViC�S.We reserue the right to provide you wrth an estimate of tees for Professional Serv�ces
bas�d on the app�oximate numt�er of hours we think will be reasonably required to complNte an engagemeni,
muftipfi�d by a fixeci houriy rate.If we underest�rrrate the Fees for Professional Services based a�i work actually
performed,you will he responsihlE far any cost ovErr�rns at the s�me hour{y r<�te.We wiil invoice you separately for
r,ost crverruns.Tc�ISelp you track and ptan far;�ny cost overruna,we wiil track aur actual Profess�onal Service hours
and,upc,n written reqUest,prouide you with a weekiy time report.l�ny specific cieta�ls of an engagement fvr
Protessional Services should be described in a Statem�nt of Work and signed by the parties.Any fees for
ProfE�ssional Services�uill bc r.ons�dered part 4t the Fe�s owed und�r the Agreement.
14�CUSTOM DEVELQPMENT.While we welcame any su�;estipns�r commenes you might have abaut haw we can
improve our products and services,we do not custom develop our 5�rvices(including the Sohware)to swt the
business needs of any particular client,We wUl cansider all suggested improvements to the Services,and,a�we
determine,will mcorporate any approved items t�Uur develapment roacimap If there is a feature o�functionality
th�t yau would like tcr see added to our 5erviees,and yau wauld hke the pro�ect eompleted on a certaln time6ne,
yau can rnak�a eustanr develop�nent request and,based on our staffing a��d aCher eonsideraEions,we will scope the
prvject and provide yau with a wntten qu�te which you can accept ar reject.Cust�m development work will be
considered a separate engagement for Professional Services and will be billed outside of the Agreement Custom
development w�rk shall not be considered work-for-hire.We will own and ccantrol any product outcame of the
en�agement and we res�rv�tt�e right ta incarporate any new teature or funct�onality into our la�ger product or
service afferings.
lSj OWNERSHiP RIGHTS.
aj What Belon�s ta VS.We reserve alI t(tle anci�nterest to our Intellectual praperty Rigl7ts We alone own our
{ntellectual Praperty Rights,in additi�n to any suggestions,ideas,enhancement requests,feedbatk,
recommendat�pns,ar ather lnfvrmai�on provided by you ur any other party refating to our Services. In addition,
we retain all rights,title and interest In and to our Software and any sptash page designs that we may create
andjor maintain on your behalf ancf license to you.The Vermont Systems�"`,VS'"'and VS Payments'"names and
logcas are registered trademarks af Vermant Systems and no ripht or t�cense is granted ta use them w�[hout our
express written permissiorr,
b) What Belongs to Cuziomer.With the exceptitrn of patron Rata(whic.h rem�ins the property of individual
Patrons),you reserve aU ri�hts,tttle nnd interpst ta your Customer Data. Yau own afl rights,title and mierest to
Customer trddemarks,servlce marks ancf other�ntellcrtual property,We reserve the n�;ht to withhold, remove
and/or discard yaur Customer t}ata without notice fnr any F�reach,mcluding without limitation,your non-
payment of Fees.
16j CONFIDENTIAI.ITY.A party(the"Receiving Party"j shall not disdose the disc{osirt�,party's(the"Disclosing Party")
Confident�al Informatian te�any person a�entity,e�cept fo Ehe Receiving Party's employees who have a need to
know che Confidential Infarmation for the Receiving Party to exeruse its rlghts or perfqrrn rts obligatio��s under thk
AgreemenL Notw+thstanding the foregaing,each party may d�sclase Confidential Informatwn to the fimited extent
required(a)in arder ta camply with tlie order of a cc,urt or ather governmental body,ar as atherwise necessary to
comply wlth applicahle law,prov�ded that the party making tMe disctosure pursuant[a the arder shall first have
given writte.n natice to the other party and made�reasonable effart to obiain a pratective urder;or(h)to establish
a party's rights uncter this Agr�emr�nl, including to mak�requ�reci court filln�;s, tach Party's obligations of non-
disclasure with regard to Confidential Information are effective as of the.Effective Date and will expire une year after
the termination of the Agreement;provided,however,with respect to any Confidkntial Information that constitutes
a trade secrpt(as det�rn�Ined under appl�cable law},such�hligations of non-disclosure will survive the termination
u
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last rews�on Marrh 10:5
Docusign Envelope ID:C814EA02-F9A6-4658-9608-176E893E2E62
Clt�cuslgn Envelope 1� DOCE9681-C9G8+1(145-84p5 5F805916F4B5
� � VERMC�N� SY�I �M�
or expiratian of the A�reemr.nt for as tong as such Confidentiai Inforrnation remains sub�ect to trade secret
protectian under applicabie law
lly PRpTECTidN OF EDUCATIQNAL INFORMATION.We understand and acknowledge that in the perfprmance of aur
Servitfrs,we may have aceess to pr�vate and canfidenhal informatic,ii regard�ng students.parents,guardians,facufty,
dr�i;ors, emplayees, staff, alumni (collectively, "FducaUonal Inforr�iahun"� that rnay be eoverc:d by the federal
F�amity Educational Rights and Privacy Rct("FERPA"),or sirnilar state laws.We will not disclose,copy,or modify any
Educatianal Inforn�ation without your pripr written r�nsent,or unless otherwise required by law.We will notify you if
we hecorne aware of a passible unauihorized disclos«re o�use of Educatianal information.
18j CUENT RESPONSIBIU7Y You shall be responsible for all(iabilit�es arising out oi your acts and omissians inciucfing any
use of Vermont System's Saftware,products,and Hoscing 5ervices.
19j UMITED WARRANTIES.W�represent and warrant that f a)we own the s�ppropriate rights to(ice�se and/or
suk�iicense aur Services(�nciuding the Software�;(b►the Services{�neludin�thE Software`will confarnti with any then-
available publishecl specifitatians;(r.j to the hest of our knawled��,c>ur Software�s free of any v�ruses, tro�an horses,
maiware,spyware,ransomware or other harrnful code;arrci{ci�Yh�t there have been no violatlons af copynghts or
paterlt rip,hts in connection with the Services(inciuding the 5oftware)offered.We do not wanant that the Services
(inciuding the Software)will be ent�rely free Erom defect or error.EXCEPT AS SPEqFICALIY STATEU HEREIN,7NE
SERVICES(INCLUOING TNE$OFTWARE}ARE BEING PRQVIDEQ C?N AfU"A5 IS"BASfS,WITHpU1 WARRANTY OF ANY
KlNt�. EACH PAR i Y hiEREBY EXPRE5SLY DISCLAIM5 ALL OTHER WARRANTIES,WNE THER EXFRE55 OR IMPLIED.No
advlce or information,whether written ar aral,pbtained frorn us,or any mernber of our Team,wiU create any
warrar7ty not exprEssly made.If you are a Caliiorma resident,you waive California Civil Codc�1542,which says:"A
general release does not extend ro claims which t4�e creditor daes nat knaw or suspeM to exist in hls favor at the tbne
of ex�cuting the release,which if known by hirn must have materialiy affected his settfement wrth the debtor."
20} LIMiTAT10NS OF LIABlUTY.
a} EXCIUSIVE REMEDY.YOUR E?(t'IUSIVE REMEI�Y FQR ANY EAIIURE OF QUR OBIIGATIONS UNDER tHE AGREEMEN7
SHALL BE YOUR f�tGHT TO 1ERMINATE THE AGREEMEN7 FQR CAUSE AND WIINOUT PENALIY,AND ANY CRED175
WHICH MAY BE QUE UNDER AN APPLICABLE SEftVICE LEVEL AGREEMEN! (tF A 5ERVIf.E LEVEI AGREEMENT
IS OfFERED AS PAR T t)F TNE AGREEMEN7)
b) EXCLUQED DAMAGES.fN NO[VENT 5HAtl WE E3E IIABIE UR RESPONSIRLE TO YQU fOR ANY TYPE OF INCIDENTAI,
�'UNITIVE, INOIREC� OR CONSEQUEN"TIAI DAMAGES, INCIUDING BUT NQT tIMITED 10, LOST REVENUF, LU5T
PRQfITS,REPLAC.EMENTGQt7DS,1055OF TECNN(7lt)GY,RIGNTS ORSERVICES,1055Of-OAfA,OR INTERRUP?IQN
UR lQSS OF USE OF SERVICES UR EQUIPMENT, EVEN IF ADVISED C�F TNE P05SIBILI7Y QF SUCH DAMAGES,
WHEiHER ARI5ING UNDER A TNEORY QF CI�NTRACT, TClRT �MNCLUbING NEGUGENCE), SiRICT LIABIUTY OR
l�7HERWISE.
c) DAMAGES CAP.IN NO EVENT SHAII QUR LIABILI7Y TO YOU OR ANY THIRD PAR7Y IN ANY CIRCUMSTANCES EXCEEQ
iHE AMCiUNT OF FEE5 YOU AGTUAIIY PAIO 7p US FOR SERVICES IN THE iHREE (3j MONTH PERIOD QIRFCTLY
PRIOF tO THE ACT10N 61VING Rt5E TO ALIEGED UABII,tTY.
d) 71ME UMITATION.YQU FURT NFR AGREE THAT ANY CLAIM WNICH YOU MAY HAVt AGAINST US MUST 6E f�LED
WITFIIN FIVE{5)YEARS IN ACCORdANCE W1TFi FLQRIQA 5TATE STATUTES,AFTER SUCH CLAIM AROSE,
C�TNERWI5E THE CLAIM SWRLL BE PERMANENiLY t3ARRED.
e) MATERIAUTY.Tt{E UMItA7l�NS IN THIS SECIlC1N ARE A MF�CERIAL BA515 UF TIIE BARGA4N,RN� THE if_RMS OF
TME AGNEtMENT WOULQ BE DlkFERENT W1INOUT 5UCN UMITATIONS. THE LIMffA(IUNS IN THIS5KTION ARE
INTENUED T"CI �PPLY WITN(�Ut REGARD TO WFIETHER QTIIER PRQVlSlONS OF 1lik AGREEMENT NAVE BEEN
�REACNED OR NAVE PR(?VEN INEFFECTIVF. MUI.TIPL� C.LAIMS Wlll Nt?T ENIARGE ANY DAMAGES CAP
UESCft18EU NERE�N.
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last rewsion OcKcmGc r�O1A
Docusign Envelope ID:C814EA02-F9A6-4B58-9608-176E893E2E62
Docusign Envebpe ID 0DCE9681-C9CB�i045-8405-5FBQ5916F485
� � VERMC�NT SYSTEMS
21) HQLD HARMLf.SS. 7o the extent permitted by law,you agtee ta hold us harrnless against any ciaim,suit,demand or
proceedinE;("Ctaim")that arises From your aetions,your use or misuse,of the Services(including,but not limited to,
the Sohware);Vour breach of tlie Agreement or these Terms of Service;or your�nfringement on someone else's
rights,intluding but not hmited to,third party intellectual property nghts.
22� 015PUTE RESOIUTidN.Many concerns can be resolved by callinK us at(877)883-8757.If a dispute cannot be
resulvE:d Informally,th�s Dispute Resolution provisian explains how claims(whether by you against us,or by us
agamst you)will be resolved.
aj Deflnition. "Claim" means any current or future cla�m,d�sputi�or controversy relating in any way tn our
Agreement.Claim includes(aj in�tial clafms,counterclaims,cross-claims and third party claims;(b)claims based
upon contract,tort,fraud,statutp,regulation,r.ommon law and equity;and�c�ctaims hy or against any third
party using or provid�ng any product,sernce or benefit�n connection with our Agreement or the Software.
b} Claim Notice. Eiefore beginning a lawsuit, mediation or arbitr.�tion,you and we agree to send a notice(a"Clairt�
Notice'')to each party a�ainst wham a Cla�m is asserted. The Claim Nohce will give you and us a chance to
resolve our dispute informally or in mediabon.The Claim NoUce must describe the Claim and state the spectfic
relief demanded. Notice to you may be sent to your current mailing address oi email add�ess on file.Vou must
provide vour name,address and phone number In your Claim Notice.Vour Claim Notice must be sent to
Vermont Systems, Inc.,ATTN�legal, 12 Market Place,Essex lunction,VT 05452.
tj Mediation.Before beginning mediatian,you or we must first send a Cla�m Notice.Within 30 days aftersendmg
or receiving a Claim Notice,you or we may submit the Claim for mediatlon. Mediation fees will be split equally,
and the focation for mediatio�shall be mutually decided hetween you and us.All mediation-related
communicatians are confidential,inadmissible in�ourt and not subject to discovery All appl�cable statutes of
limitations will be rolled until termtnation of the mediation.Either you or we may terminate the mediation at
any time.Tiie;ubmisswn or failure to submit a Cla�m to mediation will not affect your or our rights to etect
arbitnt�on.
cf) Arbitration. Yau or we may elect to resolve any Claim by ind�vidual binding arbitratian.7his election may be
made by the party assertinR the Ciaim or the party defending the Cla�m.Claims will be deuded by one neutral
ar6itrator who will be a retired�udreial officer or an attorney with at least 10 years of eKperience;however,if
we both agree,we may select another person with different qualif�cations.IF arbitration is chosen by any party,
neither you nor we will have the right to Gttgate that cla�m�n court or have a jury tnal on that claim. Further,
you and we will not have the right to partiupate in a representahve capacity or as a member of any class
pertainmg to that claim.The arbitrator's declsians are enforceab{e as any court urder and are subject to very
limited review by a court.The arbitrator's decision will be final and binding.Before beginning arb�trat�on,you
or we must first send a Claim NotiCe.The party elecUng arbitration must choose to arbitrate either before
JAMS or AAA.7his arbitration provision IS governed by the FAA.You wfll be responsible for paying your share of
any arbitration fees(including filing,administrative,hearing or other fees).We will be responsible for our
arbitration fees.
23)NOTICES;GOVERNING IAW;IURISUICTION.
a) General.Whom you are contracting with under this Agreement,whom You should direct notices to under this
Agreement,what law will apply in any laws�it arismg out of this Agreement,and which coun can ad�udicate any
such lawsuit to this l�reement are as follows:
,�
�s�Recirac,LlC All rigMls res�iwrd
latt rewtiion March),0?5
Docusign Envelope ID:C814EA02-F9A6-4B58-9608-176E893E2E62
Docuslgn Envelope ID:DDCE9681-C9C8-4p45-84t15-SF805916F4$5
( Whbrnypu
ecTrac,llC d/b/a
� ermont Systems
arr:
cantracting
wRh:
Notites to 11 Mark�t Place
be se�t to� Essex Junctian,V1
OSAS2
I�ahavermont5 er
com
Governing Verrnont
law is'
COUftS S18t2 COUIfS A�
havir�g ChitCenden Cou��ry,
ex��usive Vermont,o�the
jurisdictlon U.S Distrir.t Cowi fcx
a�e I Vermont
b► Manner of Giving Notice.Except as otherwise specified in this Agreement,all notices,permissions and approvals
hereunder shall be in wriU�g and shall be deemed to have been given upon(a)personal dehvery;�bi the second
business day aher mailing;(c)the second business day after sending by confirmed facsimile;or(d)the first
business day after sending by email{provided email shall not be sufficient tor notices of termination or an
indemnifiable claimj. Notices ro you shall be�ddressed to the desiqnated e�ntact person identifled in the
Services Agreement at the email address or physical address listed.
c) Agreement to 6overning law and lurisdiction.Each party agrees to the appl�cable�overnmg law above without
regard ro choke or conflicts of law rules,and to the exclusive�unsdiction of the applicable cowts above.
d) Waiver oflury Trial.Each party hereby waives any rlght ro a jury trial m connection with any action or litigatlon
in any way arising out of or relared to this Agreement
24� GENERAL PROVISIONS.
a) Privaty Rights.You are required to comply with our Qnv�cy_St�trrr�ent,which may be revised from tlme to Slrtie,
and which is expressly incnrporated into the Agreement.
b) Minimum System Requlrements/Interoperability. It is your responsibility to ensure your computer systems,
internet connections, IT infrastrucWre,penpherats,systems,servers,mobile devlces and/or workstations
cornply w�th the minimum system requiremer�ts necessary to receive our Services.We shall not be responsible
for any�ntemet speed or connectiv�ty issues at yaur location,or other problems related to your technology
equipment,including third-party internet serv�ce or your IT infrastructure.You shall be required to comply with
our technical specifications.
c) Reference.You agree that,with►n 30 days of the Effective Date,we may issue a new business press release
about our business association and post your logo and a brief description of your busmrss on ouc websrte.
d) Independent Contractor Relationship.Our le�al relationsh�p with ynu is that nf an independent rontractor.The
Agreement does not form a partnership,franchise,joint venture,employment,agency anA/or fiduciary
relationship b�tween you and us.
e) Non-Discrimination Endorsement.We shall not discriminate in our empfoYment practices and will render all
Services under the Agreement without re�ard to race,cobr,religion,sex,sexual orientation,age,naUonal
ongm,veteran's status,pnlitical affifiation,or disabilities.Specifically,we will abide by the requirements of Title
VII of the Civit R�ghts Act of 1964,as amended by the Equal Emp4oyment Opportuniry Act of 1972,the Vietnam
Era Veteran's Readjustment Assatance Act of 1974;Title IX oi the Education Amendments ot 1972,a�d the Fair
Nousing Act of �968,as amended.
f) Export Controls.The 5ervices and any der�vatives there�f may be sub�ect t�export laws�nd regulatians ot the
Unitcd States and�ther junsdictions.Each party represents that it is not named on the United States
IE�
CC)keCTr�c,LLl Ali nghh ieservc�l
t.ast�evis�un Merr��2f12S
Docusign Envelope ID:C814EA02-F9A6-4B56-9B08-176E893E2E62
Uocusign Envelope ID:DDCE9681-C9C8-OQ+45-8405-SF805916F485
gpvernment's denied party list Addltionally,yau shall not perrnit F.nd Users ro access or use the Subscilption
Serv�ces while located in a Unit�d St�tes ernbargoed country(currentfy Cuba,Iran,North Karea,Sucian,5yria or
Crirnea),or in v�olatic�n of any United States export law�r r�gulation.
g1 Anti-Bribery.Yc�u:�gree that neifher your empl�yees,agents or representatives have received or been offered
any illegal or improper bribe,kickback,gift,or thing of value from us,or any member of our Team,in cc�nnection
with the Ag�eement. If yQu learn af any violatiGn of the above restrictions,you agree ta promptly norify us.
t�) legal Advice.Alf Prafessionat Services anci other informat�c,n pravided tt�you in the normal course of qur
t�usiness reiationsh�p shauid be consldere<i tor intormationai purposes only and is not to be taken as le�ai advice.
Vau are adv�sed to speak with your own�ndenendent caunsel abaut all matters of a kgai nature.
ia Waiver;Cumulative Remedies.No failure or cielay Gy either�arty in exercising any rights under Yhe Agreement
xhali canstiwte a waiver ot that right t�ther than as expressiy stated herein,the remedies pfavided in the
Agreertient ar�in addrtion to,and not exdus�ve,of any other remPdies of a party at law or in equity.
j) Assignment.Neitt�er party rnay ass�gn any of�ts ri�hts or obl�g:�tions hereimder,whether by operation of law ar
otherwise,without the pnor wriiten cansent ot the other party(��ot kn be unreasonably withheid).
Notwithstanding the foregoing,we may assign th�s Agreement in �ts entirety withoui your consent,tv our
affiliates or i»tonnection with a merger,acquisition,corparate reorganization,or sale of aU or substantially all
of our assets not invokving one o(your dRrett campetitors. Subject to the toregoing,the lagreement shall bind
a�d mure tn the benefft o#the partles,their respective successors and permitted ass�qns.
k) force MaJeure.We shall not be in default under any prnvis�on of the Agreement or be liable for any deiay,
tailure�f performance,or interruption in Services(including the Sohware)resulting,directly or indirectly,trom
causes beyor�d aur reasonable cnntrol,incfuding but not limited to any of ihe following:earthquake,lighining or
ather acts of God;fire or explasion;electncal faults;vandalisrn;cable cut;water;hurricanes;fire;flooding;
severe weather cond'rtions;actians of governmental or mifitary authorities;�ational emergency; insyrrection,
riats or war,terrorisn�or ciu�l disturbance;strikes,I�ck outs,wark ste�ppages or other labo►difflcuhies,supplier
failure; shortage;or telecommunication or other internet provider failure.
I) 5urvivabllity.Fven rf you terminate the Agreement with us,the following sections of the Agreement will still
apply:Terms Uf Service Sectiun(Hasting Obligations};(Conficlentiality);♦Protection af Educational information),
Lin�ited Warrant�es);(Limitations of Lia6ihties),(Client Respnnsibilities};(pispute Resolution);(Notice;Governing
Law;Jurisdiction);�Legal Advice);�Farce Ma�eure);and(Entire Agreement;Pric�rity of Dacuments).
m) Seuerability. The inualidity sar unen€r�rceability of any prowsion of the Agreement will not affect the validity nr
enforceability of the other provisions of the Ag,reeme�t,which provisions will remain in full torce and effect, If
any provision�f th�}Agreement shal!be deemed unenfarcea6le by reason of�ts exient,duration,scope or
otherwise,then ihe partiea contempfate that the tourt making such determination will alter such provisio�s so
that it is enfo�ced and will enfarce it in its altered form for at{purposes cantemplated by the Agreeme�t_
n) Neadings.The bafded headings cantained in the Agreement are fnr convertience of reference only,shall not br
deen7ed to be a p�rt of the Agreement an�i shall n�t be referred ta in connectic�n with the tonstruction or
interpretatian of the Agreement.
o) Canstructian.For purposes of the Agreernent,wherev��the context requires,the singulai shal!inclueie the
plural,and viee versa;the masculine gender thall include the feminine and neuter gender,and viCe versa;and
"and"shall include"or,"�nd vice versa.Any rule�f tonst�uction to the effect that amhiguities are to be resolved
against the drahing party shall not be applied in the tonstruction or interpretation of the Agreement
p) Entlre Agreeme�t;Priortty of Oocuments,The A�ref�ment(inchiding these Te�ms of Service)and a�y additional
terrns ar Addenda,as applicable,make up the entire Agreement and supersecle all prior agreements,
representations,and understandin�s All additronal terms andJor Addenda wiH be tonsidered incorporated into
the Agreement when yuu agree to them. {f there�s an actual conflict or direct mconsistenty between any of the
attachments,schedules or exhibits referenced in the Services A�reement,then the fallowing shall be the
prioriflzation of documents ihat shauld be deemed to control and govern:first,any later s�gned Addenda or
Statement Qf Work(as�ppMicable};then the Services Agreement;then the Service Level Agreement(as
applicable�;then the Terms ot Service;then the Privacy Policy.
q) Electronic Signature.The Agre�ment may be executed m any numher of counterparts,each of which when
e.xecuted sh�ll be deemed an original, but such c��nterparts t<agether shall cc�nstitute one ancl the samk
i�strument. Deiivery of ext�cuted caunterFrares hy email,f�Df,ar c�ther electronie delivery method shall he
eff�zrtive as delivery.Etectronic signatures,induding any click sigr��racess,will be deemed as originai
�e
�i!Rer�t�a!.}?4 AIf rl�;hts rg5crvcd
;a5t erv�s�orr Ma��t�?tl;5
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Oocus�gn Envelape 10:Q�CE9681-C9CB�Q45-84Q5-5F845916F485
r� Cansent ta Do Business Eleetrc�nically.By signinR the Serv�ces Agreement,you consfrnt to do businc=ss
ele�tromcally,which means that you agree that all VS agreemenQs�nd poiic�s,mcliiding amendments thereto
' and documents referenced therein,as well as any notices,mstructions,or any other carrnnunications regard�ng
tran�actiuns ancf your agreements with VS may be pr�sented,dPlivered,stared,retri�ved,and tr�nsmitteci
elertronicaAy You musi keep us informed of any chanRe in your electronic or mailing address or other contact
i�formation.Your electronic sign�ture,inciud�ng,withc�ut limitation cGcking"Agree and Co�tinue"r�r"I Accept"
or an action oi similar meanmg or signrf�cance,�haU be the leg�l eqwvalent of your manual sigriature.Yau m�y
withdraw your consent ta daing business electronically at any nrne by tontactmg us and withdrawmg yaur
cur�sent.Howev�r,any cammunicationsor trans�ctions between us before your w�thdrawal of such consent,wdl
be valid and bind�ng.
25} HOSTING SERWCES
a) HOSTiNG S�RVIGE5. �ustomer is add'rng VS s Hasting Services to the suite of produc'ts and services that it is
receiv�ng f��om VS,as reflected in the�rcier Schedule.
� l�usic>+�ier is getUr�g Standard Nc�sbng Cu5tamer�s aeiting Pretnium Ho5ting
YS STpNpARD HOSTING 5ERVtCE- SIA. VS PREMIUM HQSTING SERVICE-SLA. V5
V5 Standard Hostinc� Seruke�evel Premtum Masting Servic.e Gevel Agreement
Ac�reement(SLA)can t�e found here:'� ,;A��an be found here� � -
- - ,,; - � � �� wh�ch ma� � � W��y��h n,ay k�e revised from time
be rev�sed fram cime ta time,and wh�cf� �„ �;rne,and wh�ch are expr�ssly inrorporatec!
areexpressiy�r,,-orp7or�asT�ci i��tc tr�e �nt,3 tr�e Agree��rer,i
Ac�reernent
bj MOSTING OBllGATIQNS.it f.ustome��:haoses�.,s tnr Eiost�ng Serv�ces,and we a<tuaily stare C.ustomf•r Dara an a v5 <onrrolEed
system or sernce,then,�n additi�n to those terms and conditions d�cribed�n our?rvaey Policy,and prpvlded Customer
remams currenk in Its payment af Nosting Fees anc�otherwise compliant with the Agreement,then we make the fotlowmq
limifed represgntahons and warranties wrth respect to our hasUng serwcPs.we will,at all times dunng the Term of the
Ayreement(a}ma�r�ta�n a com�reher�srve data secunty prr�gram wh,ch�ncludes reasonab�e and aE,p�c�p+��te techm�al,
organrzational and security measures against the d�struct�on,foss,unauthorized atcess c�r alkerahon of Customer DaW
(auluding Pairon Data,as app6cable►which measures will be no fess rigorous Chan the accepted SecurUy standards tor simiiarly
situated compames rn ttre industry;and ib)provid�o�r Host�ng Serv�ces�n a goUd and wo�kmanlike manner,and(ca offer
Hostinq Services which,tn the best ot our knowledqe,comply with applir.�ble Icxal,statp or f�deral laws. The limitect
rr.�resentatians and warranUes flescf�t�ecl here�n stwll t�subject to any Qther fim�tafions of liabiliry desc.nbed hy the
Ayreen�ent
c) PAYMENT TERRMS.Payment Terms as Iisteci in the Vermont Systems Terms of 5enrice apply to Hosting Services,�ncluding
theCOLT increase.
d) BREACH FOR NbN-PAYMENT OP FEES. Breach for Non-Payment dause as listed in the Vennont Systems Term�
of Serv�re a�plies to Hostir7g Serv�ces.
e) PROHIBITEQ USE. i ne Prohibited Use dat�se a<_listed in the Vermant S�stems Tcx�ms of Se�vite applies to Hosting
Services.
f} pWh1ERSHIP RIGMTS.The Ownersttip Rights tlause as listed tn the Vemxmt Systems Terms of Setvice applies to Hosting
Servic es.
c�) IIMITED WAttRANTiES. LimitcrJ Warranties Clause as listcd in the Vermont 5ystems terrns of Serv�ce applies to Hosting
jErviceS.
tt'i
��I�ectrac,ltC Al�rfghts�esr:�rtind
t;3st revision March?0'�
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Docusigrt Envelope IO:DDCE9681-C9C8�045-8405-5F805916F4B5
�► � VF:Rf�1C�N-1 �Y�T�M1S
SERVICE LEVEL AGR�EMENT (5UF�P()RT�
i1t Ver�ttont Systerns,we highly vala+e our cus4omers and are dedir3ted ro delivFrin�;tut�-quaiity suppUrt serv�ces to t�r+surp
ihe seamtess operation�f your sahware systems.fJur Service levei Agreement f SIAti defines the levei of supFwrt you can
ar�t�ci�a[e FrUrr7 us,specrfying��ur resppnse umes,is+ue resc�iution proc.edures,and uverall suppart c�uaiiry.With our
prafiicient tearn of sraRware professionais and unwaverin�,camrnitment to c�rstomer satisfaction,you can rely art us tu meet
ali ycaur saftware su�porf requirem�nts with competence.
Trrms ncat specificatly tiescribeci m this Service Levei Agreement for Supt�vrt("5u��aurt StA"{shap havE�tnr meanings as set
forth in Section I of the terms af Service ar rlsewhere in the Agreement.
1, EUGIBIIITY.fhis St�ppOrt SlA 5ha��.�ppiy only to Customefs r�c eivir�g Vermcant Systems`SuppoR Desk,including"llve"
��uppart�hanne�s by phane ur chat.To be eligible for the Suppcart SIA,Customers must be r�ur�ent{n their payinent c+f
(e���to Ver mont Systerns and must rema�n camptiant wiYh the terms and co�ditions of the Agreement.
2. GASE PRIQRITIES.To pravide hi�h quality support and to effetUvelV�ssign resU�r�es ici incaming cases,the followinQ
four types ot c�se prioritles have been identifie<#:
'�inal determination of prioritY��II be agreed upon�by the case contact(s)and Vermont Systems.
Critical business impact cxcurs a� a pro�Grction system preventm�
business nperations.�nd Users and Patra�is are prevented frum wortcing
wiihin Fhe Sttftware with ncs wcirkarounds Exampfes ir�clude:Software
Priqrity 2 Crieical crashes�r gaes off-line;functiona�ity cnticai to business�perat�on not
availabie;data breaeh or lozs af Customer Qata.
Significant husiness impact accurs an a prpduccion system severely
impacting bus+nes3 operatian.E nd Users and f�atrons are impacted by the
issue but may st�ti be aG�e to work in a �imited capacity wrthir� the
Prfo�lty2 ��j�r So�tware. Examp�es inciude sk�n:ficant �erformance degra[latinn,
Punc�tronalities importar�t t� fauslr�ess operation not availabie; lass of
Suftware#�nctic�nality ha��;an escalating i�r�pact on l�usiness operations.
Minor business impact occiirs on a F�roduct+on system that causes a
partial pr nc�r�-crlticaf Ic�ss of functionality in the Softwarc*. A limited
Priority 3 Medium n�mb�r r�f i nd Users and/or F�atrans are affected
Issu�s occurnng on a non-prritiuuion system �n the Suftw�re.
Priority 4 �a� �xamples include a question,rommenC,or e�hancement.
�}20Z4 by Vermnnt 5ystertis Page � 1
Docusign Envelope ID:C814EA02-F9A6-4656-9B08-176E893E2E62
Doca�slgn Envebpe ID:DDCE9681-C9C8�045�405-SF805916F4B,
�/ o VERMC�rJT SYST F:MS
3. RESPONSE TIMES.V5 will res{x�nd and escalate supporr Fssues�n accordance wah che tablC bciow.All day.
referenced below are business days
Prlority 1 Priority 7 Priarity I Pr►ority A
(wit�in) (within} (within) (within)
Irut�al Rdsponse 1 h�n�r 4 Nour; ?4 hou�s 4R huurs
Escalatlon Stage V5 wiil eueiate wnhin cne apera�i�ns team. Uperations will engage
development �esnurces as needed NotificaUon wiil be made to Operations
leade�ship for issue awareness
Cornmunication cadence on specific cases will be defined by the case contact(s)
and Vermo��t Systems on a case by case scenario
a. CUSTOMER REPORTING CHANNElS;PtiOCESS.Supporr Desk Custamers experiencing suppon�swes must report
c�,sto�ne+suppo�i concerr�s through VS's established support channels,i�ctuding:
aj Customer5upport PortaL accessed bygomg co suppon.vermonrsyscems.com available(24/�)
b} Cbdt SuppOK:ava�labfe Mrough the suppnrt port.i� Monday througM Fnday,8 AM-'.�PM
c) Email:suppo�il�vc��rnnntsystcroscom
cf; [ustpmer suppon line:877-883-8751,leave vo+cemail,(morntwed during business hours vnty� SAM-BPM easier��
bme,Monday-Fnday
•Aher-Hours Emergency Support•Leavp voitemall at SQ2-440•191!— rpceive VS Support response wlthm t5
mu�utes.(Aher hours emergency support fees apply)
Au issues or questions reparted to support are tracked with a wpport casr that contams at a minlmum the Customer
account name,cemtact perwn,soltware product and venlon,module and/or menu selectlon,detailed description of
the issue,and any other pertinent information.Case statuses are viewabie on che VS suppart portal.Each case is
stored In a queue and the first avadable support representat�vc will pe assigned to the next case issue based on
pr�ority Whlte reviewing the case�ssue,the assigned support person will contact the Customer,ii additiunal
information is�reded The�/S support person wdl either resolve the issue or advise Customer regarding the s[atus and
�he course of action being taken to resolve It All correspondence and actions associated with a case are tracked h�the
suppo�t database.1f the�ssue needs�o be escalated to a development�Esource,Customer will be informed While
issues escalated to developme�t wdl be scheduled for resolution,t�ey may not be resolved immedlately depending on
thp nature and complexity of the issue.Customer may view the development status at any time.
5. Open oatabase Connectivity(ODBC};VS wdl support establishmg an pDE3C connection m environments where
anuwed(such as VS P�emium Cloud Mostingl. The dacabase schema can Oe printed runriing the"RecTrac
Dictionary lisnnp°repnrt from within the Rec7rac application Cur�ent entitY relationsh�p diagrams are also
available(can be accessed via VS FTV site). No other ODBC support services will be provided by VS,such as
but not Ifmrted to developmenr asz�s[ance and clevelopment trqubieshooNng.
�2024 by Vermont Systems Page � 2
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Oocusign Envelcape ID:DDGE9681-C9C8-40Q5-8405-5FB05916F485
'� r U� � � Q � � ��� � � � �� ��` � � �,�,��y�� �=;��.:,
� . �v �F�!, R7 =� l�jd aa � ..�. .
���y�j� '�,,.f�
itecreation & Parks Software
PHYSICAL ADDRE55: Estimate q: EST-000858
Recl r`aC, t t.0 Estimate Date: U9/05/2025
dba Vermont 5ysterus Estimate is vaUd for: 10 Months
12 Market Piace
Essex Junction,�T Q5452
Phone:{802►490-7G72
BiN in Miami Beach Parks and Recreatio� Sl��p Te�: Miami Beach Parks and RecreaEion
1700 Convention Center Drive I700 Conventian Center Drive
Miaml,�l 33139 Miami,FL 33139
Covers ipt1/2025-9/30l2Q26
ltem Descnption Quantity Amount
VS-V�WT-Ml1 PM-M We�Trac Pass Mgrnt,16-34 1 $304 50 i
VS-V-WT-MU-LS-M WebTrat League Sched,l6-39 7 S262.SQ i
VS•V-WT-MU-4S•26-M WebTrac Internet Sotttivare. 1 $1,627,50 i
VS-V Wf-MU FR-M WebTrac Facitity Reserv, 1 S3Q4.50�
VS-V-WT-MU-CR-M WebTraC Court Reserv,l6-39 ] S262.50 i
VS-V-WT-MU-AU-M WebTrac Watkgraup I $262.SQ�
VS-V-WT-MU-AR-M We6Trac Activity Reg Annual 1 $�04,50 i
VS-V-RT-MU-SA-M RT SystemAdmin.M/U Annual 1 5420.0t?�
Y5-V RT M1U•�'S-M POS InventorW-/InventoryJ I j5�7.50�
VS-V-RT MU-f'M-M Pass Mgmt Photo-M/U Annual 1 5577 5U,
VS-V•Rt MU-PMI-M Pass Mgnrt Ip Int�gration Y 5199 SQ�
VS�V•RT-MU-LS-M league Sch-MjU Annuai Maint. 3 5409.50 i
V5 V•RT-MU-FR-M Facility Res-M/U�nnuai MA 1 5577.50 i
VS•V RT MU-CR M Court Reservatians Annual 1 5409.50�
VS V�RT-MU-AU M RetTrac Add'I User Annuai MA 36 S2.?68 00 i
VS-V-R7•MU AR-M Activi[y Reg-M/U Annt+al MA. ] 5577.SU�
VS�V RT IN GL�M Gene�al Leclger Interiare 1 5315 d0�
--� --.r...�.... _.�...._� ..�.,. .�. i'a�c i
Docusign Envelope ID:C814EA02-F9A6-465B-9B08-176E893E2E62
Oocus�gn Envelope IL7:DOGE9681-C9C8-4645-A4Q5-SF805916F465
;; � v � � �� �� s���r � n�� �1 �
Recreatian & Parks Software
VS-V-f?7 MU FRI M VSi Wrkgrp Credit Card } $6:i0.(��
VS-V WT MU-MW i-M Mobile Web Trac Workgrp ] $0(��
VS-V-HS-S1 V51 Cloud Hpst�ng Standard Sefvice Silver,F�r5t S 12 55,04tI.00 a
Us�rs MonChly
VS V-NS-52 V51 Claud Hosting Standard Service-Silver,Add'( 12 $11,59Z.OQ i
UsErs Monthiy
VS T-PG-M Database P18tiQrm Annual Maintr.nance � $I.864.85 x
{fc�rrrierly Progress�
VS-RR-S-SMS-QASE SMS Texting,Base Level-F�af MontMy Rate 12 $945 00�
Prit.ing
iatal 29,731.85
Fstimate x
i Fs�nn��r+���iiui ccatHaus tf�c ni�N pticc t'ocafcul��c�Ac unn priu.drvide Ihc mnoun�Ny ttk qnanluy
2 �his�stunate is ba;�-.d on wrrc;n('ustnrocr sgce�fieatiuns s�01'Ittu k�tmuac 1)�ttc A.IuaI c�+sts are sub�ect to ch�tryae slNndd spcc�licautnts.quz�nhbes,rn
rNt�r,�eptc��ul Uk scrviccs be rGqucsted��r uti6zcd by��re Custc�mer:picsse rnsure a xuRie�enl b��ei rppropriatian to acreeunt fur xucl+rhHoRes.
10/tl2026-�3/30t2�27 Estlmate$31,218 44
10/1/2Q27-9/3Q/2U28 Estimate$32,779 36
__._____ �,p��,
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Dorusign Envalape ID;DQCE9681-C9C8-4045-$405-5F805918F485
CITY OF MIAMI BEACH A�nENDUM-GENERAI
1.Incorporation by Refererus The Ciry ot Mlami Beach,F inr•iaa�'GIrV","Em�laye�' ar we") ancS 1�}� undersiyned(`Venctor") hereby incxxporate
lh,:: AciclEr��fum General �'Adci�ndum"►inta the agreement b�twe�n;he CITY and Vendor(Ihe"Ayreemenf") II ihis Addendurn Conflicis with the
Ac�reement ierms,lhis Addendum shall cantrt�
2.Payment. Vendor shall subm�t b�its for campensation far goods,services andtor expenses in detaii suffiCient fa � pre�and post�audiY. mvo�Ce
requirements wili be specifr�d by the CITY dEpariment tifiliz�ng Uendor's services if the CITY does not issue payment wifhm torty-five;b5j days of
receani of a prUper�nvace,the CITY ir�ay pay Ventla an interesf penaity ak ihe rate estaWished pursuant ta§55 03(1},F S,if lhe interes!exceerJs
nne dollar The CITY s performance and obligation to pay is c�n(Ingent upan an appropriatfon of funds,the C ITY wili give no6ce to Venciar of the non-
avaikability ot funds when the CITY has knowledge theteof.?he CI7Y wdl be res�nsible for paying only f�r any,goods?services�t rece�ves. Ver�dor
must refund any payment fa gac�cisJsetvices that a�e unused upon the iemunat�an�f the Agreement Tne CiTY�s a tax�mmwe sovere�gn�d exempi
from the payment ot s�les, use or exc�s�taxes Vendor�s responsible fpr and shall pay any taxes due under ihe Agreemeril. 1f Vendor�s mak�ng
any payment to Ihe uITY Vendar shail pay limeiy and not offsel any arnaunis The ClTY shail no1 m�ke any depos�ts or prepa�any amounts,any
depos�3s are refund�bl�
3.Relationship ot the Parties Each at the pa�ies is an independenf cantractor and nothmg in the Agreement shall des�gnat�any of tl�e employees
c��agents of ane party as employees or�gents oi the other Vendor represents antl warra7ts that it is not on the Conv�ded Vendor List�see�2�7.133,
F S.} Each parry hereUy assumes aN r�sks atiributable ta Ihe wiA(ul o+negi�qent acts or omissrc�ns o�ihat party and�Is o(ficers,empioyees,antl agents
thereUf Vendor alsa assumes such nsk wrth r�spe�ct to ihe wiNful or neyl�ent aGs or omissinris o(Vendc�r's subcoi}iract�s or persons otherw�se
actiny a engaged to act at the�nslance of Vendor m(urtherance nf iuifilliny Vendnr's abligations under ihe Ayreement.
4.Intormation Vendor acknowle�lges tha!all documents materials�nd +ntonnalion furn+st�d !p pr learned by Vendor m connact�nn witb the
Agreement(fhe"informat�on") are and shali remain ai ail t�mes proprietary and the sale prop�rty of�CITY Vendor shaU not disclose lnformaUon ta
third parl�Fs unles= d abtains the CITY's pnor written corisent. The CItY �s sub�ect tcx Ghapter �19 af Flor�da Statutes.the Fl�rrcfa Public Records
Law t'he Agre�ment, th�5 Addendum and any relat�d dacuments ar�dlar correspontlence shaU also become a publ�c record sub�er.f to Ihe Pubhc
r�ecords l.aw, re�ardiess af any confidensiality prov�s�on outlined m the Agreement. The GITY may respond lo pubiic records requests wdhout
providing Ver�dar any nolice. Nowever,En the event the C+TY receives a request fpr Vendor's infarmation,which is exempl(rom disclasu!e pursuanl
to Ihe Pubiic Records Laws ANC�is cleariy rnarked as cor�fidential,tl�e CITY will r���G�suc�,informatian(rom release unless olherw�se author�zed in
writing ky Vendtir The CITY may umlaterally cancel the Agreemen!for Vend(x's re�usal Ia ailow pubii�access t�public records relaled ta the Agreement
Add�tionaliy,Vendor shall comply with ail applir.able requirements of the Public Records Laws parbcf,larly if Vendor�s a Caniractw"as tlef;r,e�i urider
g t t9 t7�Ot =S This provisicro shail survive the enp�rat�an or term�naticx� ot the Ayreement IF VENDOR HAS QUESTIONS
REGARDING TNE APPLICABILITY OF CNAPTER 119 TO VENDOR'S DUTY TO PROViDE PUBLIC
RECQROS, VENDOR MAY CC}NTACT TNE �USTQDIAN OF PUBLIC RECORDS AT (305� 673-7411,
RAFAELGRANAD4�a.MIAMIBEACNFI.GfJV,OR BY MAII.AT 170Q GONVEN710N CENTER DR,MIAMI
BEACH, FL 33139.
5,fndemnity. Nothing in the Ayre�ment shail be construed as a waiver ot sovereign immunity no►as an ir�demnification of Vendor by
CITY,and any clause in the Agreement providing tor City ta indemnify Ye�dor is hereby deleted in its entirety andior null and void.To
lhe extent permitted by law,and subject to fhe lirrutations of Section 768.28,F{c,nda Statuies,the Gity will he respcxtisible for its awn neg6genl acts
or amissians ansii�g out of this Agreement. Nathing in th+s Agr�ement will be construad as a wawer of the Gty's seuereign�mmuniry,nor as an
agr�ement to i�demnify ar hold harmfess tfie Contractor.
&. Compliance �n its periormance.Vendor shall,at its own expense,at all hmes m the term:
a Permils have all appficable permrts licenses,Consents,and approvais necessary
b Generai compiy w�th au applicabie tederai,state,Facal lavrs a�d o1he�governmenlal requirements,including those of the GITV;and
c Pr�v_ac,y cumply with all applicable state anci federai laws and CITY pa6cies and procedures g�verning the use and�or safe-keepmg ot confidential.
hi4hly sensitive, and/or persanaUy identifiable ar protected health infamatinn(as may be defined try state or federal law� Vendor shali obta�n.
�n advance, all necassary permiss�ans and ca�sents requued m regard ta its coNection andtor r�ceipi of any such mfamabor
7.General Provisions.
a WarranUes Vendor,at a minimum.warrants that lh�IP,the gaods.andlor services tQ be provideci by Vendor�nll be free of any material defects
and will aperate and contorm tn the specifir,atians provided in ail materiat aspects throughoul the term�f the Ayreement.This warranty shall be
in add+tlon to any warranties providEsf in the Agreement.
� Publ�CflY, Vendor shali nol make any announcements relating to the Agreemer�t. nor shaH Vendor use Ihe CITY's name,traziemarks,logos or
marks wdhout the pr�or�vritten approval(mm ihe CITY's Communications�epartment in egch instance.
c Insuran�.The CITY,as a pubfic nody corparate entity warranis and represents that it is seif-funded(or liaadity+nsurance,w�ih said protechon bemg
applicabfe to o�c�s, employees,servants, and agents wh�le ac(ing wilhin Ihe sCope of their employment by i�e CITY Any prowsion requ�ring Ihe
CITY to prov�de or acquire insuranca caverage oiher lhan such seif-insurance shall not be eftective Vendor shall have and maintain the types and
amounts aN msuran�that.at mmimum,wrli ct�ver Vendar's (or suDcontraclor'sj expasure�n �,erfwmmg the Agreement and name the GITY as
additional�nsured and be pnmary a+tid nan•ccx�tr�butary on Ver�dar's pc�ticr�{axcepl ior workers'compensatlon�,profess�bnal hepiNly) A11 po6c�es
shall be in a form and witi�deductii�le limits r�asonabry salisfactory to the CiTY with msi�rance compan�es reasonably approved by lhe CITY and
authc�rized to do bus���ess ir the Stake of F�nda Certificates oi all insurance shall be deposited with the G(TY prior to the date o(the Agreement.
All insurance policies and certificates shaA caniein a provis��n that�t wil��of t�e cance�ed w,thoui giv�ng Ihe GITY th��ry(30}days'writt�n notiCe pnor
to the sffect�ve date of canceNahon Timely renewwa�cert�ficates wdl be p;owded to the C�7Y as c,�vera�e rEnews. Uendor,far and on behaif of itse!!
and each nf its ins��rers,hereby waives�ny and dll rights ot subrogat�on against�e G!TY fa any Ioss pr damage ans�ny horn any Cause Covered by
any msur�ncx req�,ired to t,e carr�ed under the Agreement by any other�nsurance ar,tua8y earried by Vendor Ven�Jc�r shall prowde co��es of any
Docusign Envelope ID:C814EA02-F9A6-4658-9808-176E893E2E62
Docusign Envelope ID:pDCE9681-G8C8-4045-84Q5-SFEi05916F465
msur�}ce poiic�es upon request by fhe CITY !(the professiQnal liak�lity Caverage is pravideq on a claims-made bas�s, then suc.h insuranGe
shali eanNnue for Ihree(3)y�a�s faRowing Ihe expiration or termr`nafion oi the Agreement The insurance shali have a�etroacflve date of p�acement
by Ihe etfec.tive date of(he A�reement.
�7 Third P�ties The C11Y is nct�iaDte tor Ehe acts ot third parties or the consequences�f the acts of third part�es There sha0 be na Ihird pa�ty
t�neficiary la the Agreernent
n. Gaver�law. i�e Agr�ment is govemed by the laws af the Stata o(Fionda,withaut regards to ils conflicts of law principles Exciustve venue
ot any ac:tions sha0 be in Miami-Dade Gounty.�bnda The CITY is entiNed to the bene(its oi sovereign immunity.
? Trave!_Expenses tf the CI7v�s responsible fw reimbursing Vendar�or lravei expen�e5 pursuant ta the Agreemenl.bdis shali be sub�ect ro,and
shail be�ubm�tCed by Vendor�n acco�ianee with,§112 061, F S and!he CITY s travel Pa{Mr,y The ClTY reserves Ihe right not to pay travef
expensas unless the CITY approves such expenses�n advance,�n wnhng
c3 L b iri . Vendnr shall be splsly resp�nsible fpr its complianc�wrth the lobbying prohlbrtior�s sef fonh in Sections 2-487 andior 2-488 of Ihe City
Code.
r, Conflicts Vandar re�nts Ihat it�s familiar with and shaN be reSpansibfe for,compiiance with the requirements of Chapter 112,Ftonda St�tutes,
and ather laws and regulations concerning eanflicts of in►erests in�aling with public entities of l�e State a(Flo�ia Uiolation ot this sectlon shall
be grounds for terrn�natian far cause ot he Agr�ment
� Renewai Any automatic renewel provisian is hereby deleted In[h�avent that the Agreement Is held over ny the ClTY beyond the snitiai term
nerem provided,A shali only be from a mc�nth-to-monlh basis and shaii no►constiwte an implied renewa!of the Agreement.Sa�d month-to-month
exlension shall be upon the same terms af!he contract,including as t�cUmpensaticn and payment.
, Termmation;Upan giving at leasl mnety(g01�ays'written notice to Uentlar,the CITY may t�rminata th�Agreement at any time.either for cause
qr for GITY'S convenience,with no furthe�oGligation(o Vendor.�ther than to pay i�r any goods rece�ved or se�v�cRs rendered in compiiance w+lh
th�Agresment pnor to the effer,tiue date of te.rmination.The CITY shall nol t�e Iiabie for ary eariy terminalion charges in the evenf�F te�rninat�on
for cause,the��TY reserves eU r�ghts available to�t at law and in epu�ty.
k Recnrds Vendor agrees to keep and mainla�n,separale and�ndepen�ient records,in accordance with yenerally accRpied accounling pnnraples,
tlevated axclusively to its pbligalions and aclivities under the Agreement Suc:h recUrds (includ�ng Dooks, Iedgers, joumals, and accaunisj snail
contain all entries reflactmg the business��peratwns unde�the Agreement The CITY or�ts aulhonzed agent shaii have ifie rignt t�a��d�t and
�nspecl such records from time tu time during the iFxm ot t17e AgreemenL upon reascmabie nvUc.�to Vendor
� Deietion Any term andlor conditian in the Agreement on the`alfowtng sub�eci niatters are hereGy deleled+n ihe�r entirely and declared nu�l and
void:(a)Gcants of exclusiv�ty hy Ehe CI7Y to Venda�.(b)Restnct�ons on the hinng of Vendor's empioyees,(c)the CITY's responsibility ta pay
mtangible laxes,praperty taxes,or sales taxes;(d}►he GITY's Iorl�ieqility;(e}Automatic renewals of Ihe term of the Agreemenr.(t)intentionaily
omltCod: (g} intentionally omiNed;(h)intenUonaily omitted(i�Granling V�ndor any right to audH the CITY.{jj mtenUonally amitted;(k}Arbitrahon
and mediatlon clauses,and(I}Indemnificalton af Ventlor by ths CITV Seclion 20 of the Vendar's Terms of Service shall apply mutually!o balh
�arties.
m �`�ssiq,nment.Vendw sh�i!noi ass�gn,tra�sfer,delegate,subcontract,ar Qtherwise dispose ai,wheiher voluntanly mvoluntariiy,or by operation of
law, any right or ob6gatian hereunder withou!the�rior wriUen consent af tt�e GITY, not to be unreasonab�y �wthheld Any such unapproved
assgnment, subcontracting or transfer is vaid No sudcont�acting ar delegatbn shali relieve Vendor af any obligaiion or ,iability under the
Ag�eement Notwithstandmg the farego�ng,Vendor may assign this Agreement in its entirety.without the City's pnor consent,to an a�liete or in
cannection with a merger,acquisiUQn,carporate reoryanizaUon,or sale of ail�r substan6aUy al!of the Vendor's asscts;prov�led,hawever,no
guch ass�gnment shall result in a material change to the technology plal►onn,uSer�nterface,data architecture or�ntegration capat�IiUes used ta
deliver the services under this Ayreemeni unless Vendor has qbtamed the prior written consent of the CITY,nat to be unreasonably withheld
Vandor shall provide the City wilh written notir.�of any such assrgnrnent at leasf thirty(30}days prior Wilhin sixty(60}days afler receipt ot such
noticz fram Vendor,the City may term�nate 1h�s Agreement upon th�rly(30}days'prwr wntten noNce In the event of such�erminalipn,the Vendor
will be enbtled to payment for services sat�sfactonly pe�fom+ed up to ttre eHeCtrve�ate oi termination; however, no eariy(erminatron fees or
(�P.+�alGes will app1Y
8.Np discrimination. In c.onner.tinn w�th the prawswn of goods or services under the Agreement,the Vendor shall not exclude irom parpcipation
tn,deny the benefts or,of subjecl lo d�scnminaGon anyone on the grounds of race,color,national unc�in,sex,age, disability,re6gwn, mcame�r
family stat«s Addilionaliy,,/endar shall comply fi�Hy w�th the C�ty of Miam�8each Human Rights Qrdinance,cociiiied i�Chaptor 62 of the City Code.
as may be amended trom t�rne to�ime.
9.Vendor's compiianGe wiih arlti•human traftiCking laws Vendor agrees ta comp�y with Seciion 787.�fi,Fiarida Stat�jies,as may he amentled
trom hme to tfrne,and has exee.ut�d!he AnG-Numan 7raHicking Af6dav[t,containing the certif�cation of cc�mpfiance wilh anG�human traff�ckmg(aws,
as requ,red hy SeClion 781�6(t 3�.Florida Statutes,�copy�f which is attached hereto�s Exhibit"A'
10. Prohibition on contracting with a business engaging in a boycott. Vendor warra�ts and represenls that it is not currenNy engaged in,
and will n��1 r�7gage�n,a t�oycotE,�+s defined in �c�ian 2 37�of lhe CEty C�de fn accordanCe wtth Sect�on 2-37�tt2;(a}o[the City Code,Vendor
hereby certi�i�s!hat Vend�r rs naI c,urrentiy eng�ged in,and for the dur�tian o(the Agre�menL w�ll not enga�e m a b�ycotl of Israei
11. Prohibition an contracting with an individual or entity which has perlormed services for compensation to a candidate for City
elected affice. V�ndor warrants ann represenls that,wilh�n tw�(2j y�ars prior lo the Effective Date at the Agreemenl,Vendor has nat rece,ved
cornpensation for serv�css p�riormed for a cand�date for City eler,ted of�ce,as conlemplatptl by the�rohibiUvns and exceplions of Sectron 2-379 oF
the��tp Caoe
12, Prohibition against contracting with foreign countries of Goncern when an individual's personal identifying information may be
accessed.Vendor herebv agrees to c�m�ly with Secbon 2A� 13fii Floripa Statutas as m��y be amendc�d from Iime lo hme Ventlar warrants and
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Docusiyn Envelope ID:DDCE9681-C9C8-4045-8405-5F805976F485
�ep+esenfs fhai d does nol fall vv�U�in(he tletirn;ion o�a Prohthiie�Enbty,and as such,ttias caused ar authar�zed repres�ntalive t�f Veixior lo execule
the"Proh+b+tion Aga+nst Contracting w�fh Entities o1 Fnreign Countnes of Concern Aftidavit,'incorporated herem by reference and ariached hereto
as ExMbit'"B"
13. Inspector Gene�al Audit Rights,See Exhlbit'C'attached hereio and mcorporaled herein
1d. E-verify See Exhibi! 'D"atlached nereto and�ncorporated hersin
15. No counterparts; Signatures. The Agreement may be executai in cainterparts it may be signed e{edromcaNy and such elecbonic
signaNres sha►i constitute an ongmal (or alt purposes.The parties rep�esenf and warrant that any person signmg the Agreement has ihe authonty
to do so and that such s�gnature shaU be suff�cienl to bind Vencior 7his Agreement shali be cons�dered signed itlwhen a party's signalure is
delivered by(aCsimde or e mail Iransmissron ol a".pdf'tormat date file,mcludmg via DocuSign.Such signature via DocuSign shali be treated in all
respects as having the same force and effect as an original signature Sy sigrnng bel�w,venda's aumorized represenlabve agsees to inCorporate th�s
Addendum �nto the Agreemenl.and hereBy execules th�s Addendum as of the date se!forth below
By signing below,Vendor's authorized representative ag�ees to incorporate this Addendum into the Agreement,and hereby executes this
Adde�dum as o(the date set farth beiow.
�
CITY �' 1 ` �
. ,
By- -,,,�� �."� � E: � _ __ _. _,....__ .
Eri� � _ _.__.___�
Carpenler,P.E. ity Manage�
Date. I(,)�,?�L.�="�� _
Approved as to F and Legai Suffic�ency
-- -- _ t�_��_�,.--___�'�oB'��
ity Attorney �.2�
�
VENDOR s�9^��'
8y��
Name Patnck Hayden
Tltle President
Date. �O/9I2025
Docusign Envelope ID:C814EA02-F9A6-4656-9808-176E893E2E62
Oocusign Ern�elope iD.OpCE96$t-C9CA-4Qd5-84q5-5F805916Fd8,5
�xHFe�T ,.a„
ANTI-NUMAN TRAF�ICKfNG AFFtOAYIfi
In accordance with Sectio� 787.06 (13), Flarida Statutes, the undersigned, on behalf df
Vendor hereby atte�ts under penalty of perjury that Vendo�does ndt use coercion for labor
or services as dsfined in Seetion 187.06, Flonda Statutes, entitled "Human Tra�cking".
! understand that I am swearing ar affirming under oath to the truthfulness af the claims
rrrade in this affidavit and that the punishment for knowingly making a faise statement
ineludes fines andlor imprisonment.
The undersigned �s authn�ized to execute this a�davit o� behalf of Vendor.
VENDOR:
RecTrac LLG dtb/a Vermdnt�y4t-m5 , a s__Qelaw___ase _ catporaUon,
,,�
"`"�'` � j,�htarket Pla�e. Essex Junction. VT 05452
Name/Title: �a#ri __'Nayden, President (Address)
State af ��mont
County of ���__
The fo�egoing instrument was acknowledged before me by means of�physicat presence
or CI online natarization, this �~ day of ��`�b�� , 202 f by
�a�'c�L�. �t�h _ as �t`�'s��(."r��- af
'�cTC� ��-�. , a �¢.�t.+ac�, C,of tlpf�.�-3� , known to me to
be the person descriaed herein, or who praducad ' __` as
identification, and who did/did not{ake an oath.
________
NC?TARY PUBLiC:
C� �-
�Signature} Erik Wirkkale
'��,l� ��,C��w�� Notary Public State of Yermont
______.__ Gommissfon No.15?.001672A
(Print Name) ��rvniss'son E�: 1l3i/2027
My cammission expires: l jt 1
Docusign Envelope ID:C814EA02-F9A6-465B-9608-176E893E2E62
Ducusign Envelope ID DDCE9681-C9C8-<3045-8405-5F805916F465
EXHIBIT "B"
PROHIBITION AGAINST CONTRACTING WITH FOREIGN COUNTRIES OF
CONCERN AFFIOAVIT
In accordance with Section 287.138, Florida Statutes, incorporated herein by reference,
the undersigned, on behalf of Vendor, he�eby attests under pena{ty of perjury ihat Vendor
daes not meet any of the follawing criteria in Paragraphs 2(a}-(c) of Section 287.138,
Florida Statutes� (a) Vendor is owned by a government of a foreign country of concem; (b)
the government of a foreign country of concern has a controlling interest in Vendor; or (c)
Vendor is arganized under the laws of or has its principal place of business in a foreign
country of concern.
I understand that I am sw�aring or aKrming under oaEh, under penalties of perjury, to the
truthfulness of the claims made in this a�davit and that the punishment for knowingly
making a false statement includes fines and/or imprisanment.
The undersigned is authorized to execute this a�davit on behalf of Vendo�.
VENQOR:
_RecTrac,�..s1/b/a e ont Systems_ _._,, a �Delawa�e corporation.
'l 12 Market Place, Essex Junction, VT 05452
Na itle: _. �ick Hayden, President_� (Address)
State of Vermont
Caunty of �q n�p,s
The foregoing instrument was acknowledged before me by means of*physical presence
or � online otar'zation, this $"' day of OG`'�bef _, 202 S by
�c1� � as CC S� ,` of
'f �_,�_ .a 1�, c�t�Jerl, [er�oCa �br� , know� n to me to be
the person described herein, or who produced __ as
identification, and who did/ id t take an oath.
NOTARY PUBLIC:
� V
(Signature) �,;�c W;�
� ` ��C�� � Notary Public State oi Vertnont
�Ct ��l� q, � Commission No. 15�,0016724
(Print Name) Commissio�Exp:1/31l2027
My commission expires: _� _3'1 ��
Docusign Envelope ID:C814EA02-F9A6-4B58-9B08-176E893E2E62
Dncuslgn Envelope tD ODCE968t-C9C8-0OA5-8405-5F8D5916F465
�XHI81T°C"
INSPECTOF2 GENERAL AUDIT RIGNTS
IA) Pursuanl to 5ection 2-'l56�f the Coc�e hf the����y of Mi�m�Beach !he Gity nas establishe� (he Offi�e af Ihe Insp�ctor
Generel wh;ch rnay,c�n a random hesis,pertart�rev�ews,audrl5 �ns�ect�tms anc!lnvesi�qal�ans on aU City c�nlracls,thmughout the
dwafi�n af sa�S cc�ntrac;ts Th�s random aua�t�s separate�nd c�stinM(ram any otl7er audit�eriormed by or nn Gehalf ot the City.
(6} The C7�ce of the inspeclar�enarai is authnr�zed to invesfigate City affa�rs and emperwered tq rev�ew past,present and
pr�se�C+ty progtams,accounts,records,contracts an�vansaclions In ad�ilion,lhe Inspector Gener�l has the pawer!o subpoena
witnesses,admimster oai�s,require the producUon of wilnesses and morntor City praj�cts and programs Monitann�of an exisUng
Gity pro�e�,t or program�nay inciude a repori concemmg whether the proyecl�s or�Urne,within twdget and m roniarmanc�with the
contract qocument�and applic�Je}aw tn�Inspectnr G�nerat sha11 have Rhe prawer to audit investigate,mor�rtor,oversee,rns{�ect
en4 r�v�ew�pera6pns,aciivlUes,performance and procurement proc�ss including but not!�mlted lo prQjecl desiyn.bid specificahons,
(bidlpropasaly submittals. ac4iviiies af the Vennor, its oiticers,agents and empioyees, IoGbyists, City staff and eiectsd officials to
ensure Com�pl�ance with the contraci documents and 10 tletecl fraud and corruption Pursuant to Section 2�378 of the Ciry Code,the
City is aibcat+r�g a percentage of+ts overalr annual contract ertp�nditures to tund Ihe actiwlies and r�peraGons of Ihe Offiice af fnspector
Generai
(C} U�on ten(10)days wriiten notiee to fhe Vendor the Vendcx shall make alt requested r�cords and documents avaifabie to
me tnspector General for inspecGan�r�d capying The Inspector General is empowered!o reta�n the serv�Ces of�ndependeni private
sectar auditars to audit,inveskigate,manRor aversee,inspect and review operations acGvities,pe►tarmance and procuremenl prc�ss
inct��ing but not�imited k�project des�gn,b�tl spec�fica0o�s,(bidtpropasal}submit(als,acUv�tfes of the Vendm its oFficers,agents and
employees, lobby�sls, Ciky skatt and elected officfals to ensur� conxpbance wilh the contract dot;uments and to detect fraud and
cArTupt+on
(p} The inspector General shall have the right lo rnspeci and copy ali documents and recor�s in the Vendor's possession,
custody�Cont�ol which in the Inspectar Gene�aPs soie judgmei�t,pertain fa perfannanr,�ai the cortract,including,bu!not lim�ted to
orig+nai esfimale files,ctrange ord�r eslirnate files,worksheets,��posals and agreements fram and with successfui subcontracto►5
and suppl�ers, ail projeci-related coaespandence, memaranda, instructions, flnanc�aM daCuments, Construclian documents.
(bidlproposa()and contract dac��nents, back-ehange dacuments,all documeMs and records which invave cash,Uaae or volume
discounts,inaurance pr�rceeds,rebates,or druidends recerved,payrolf and personnel records and seapAorting dncumentation lor the
afaresaid c��uments and records
(�j The Vendor shall make available at its office at aii r�aso�abie 6mes the records,materia(s,and ather ewdence regard�nc�
tha acqu�si6an(bid preparation)ar�d per#prmance af th�s Hgre�ment,ior exarrunatior�,audil,a repraduction,unti!three(3)years after
tinal payme�i under thrs AgreetneM or tor any longer periad requrced by siatute ar by ather clauses 4f this Agre.ement ln additlorr•
i. If this Agreement is comp�e�ely or pa�tislly termmated, the Venda shal(mak�available records r�lat�ng to the
wark te�inated unt+!lhrea(3j yea�s after any resulting finai lermination settlement;and
ii The Venda�shal!meke avallable records relaUng to appeals or to IitigaUan or Ihe settlemenl af ciakms arising
unde�or relating lo this Agreemer�t untii such appeais.iitigation,or claims are finafty r�sofved.
lF) The prov�saans in t�is section shau apply ta the Vendw,�ts o�cers.agents,employees,subcontracrors antl suppliers.The
Vendor shafl inco�porate the provisi�ns m this section in aii subcoMracts and al{other agreements executed by fhe Venck�r in
connect�on with the perfarmance af(his Ag�eement.
(G� Nathmg in th�s section shall �mpa�r any mdependent right to the City ta conduCt eudits or investigative eCNvitieS. The
provlsitms of 1>>is ser,iiari are neilher intended nor shall(hey be canstrued to�mpose any iiabiliEy o� the City by ihe Ve�dor ar N�rd
parEies.
Docusign Envelope ID:C814EA02-F9A6-4658-9608-176E893E2E62
Docusign Envelope ID:ODCE9661-C9C�-4Q45-d4fl5-5F805916F4B5
EXNIBIT"0"
E-VERIFY
{A) l o Ihe exterii tnal Vendar provfdes iabor suppiies,or services under ih�s Agreement, Vendor shaii camply with Section
448.095, filonda Statutes,"Employmenl Eligibifity"("E-Verify Slalute`�,as may be amendetl from fime to lime Pursuant lo the E•
Verify Statute,commencmq on January 1,2021,Vendor shail register wilh and use the E-Verify system!o venEy Ihe work authonzation
status ol all newiy hired�nployees durfng the Term af the Agreemene Additionaily,Vencior shall expressiy require any suevendor
perfo+m!ng wMk er�raviding serwces pursua�t to the Ayreernenf to IikewisN ut�ize the U S Department of Homeland Security's E
Veri�y system to venfy the employment eligibility of af!new empioyees htred by Itae swbvendar !t Vendor enfers mla a Contract with
an app�oved subvendor,th�e subvendor must provide me Venda with an affidavit siating that the subvendor does not empioy,contract
with,or sut�coniract with an unaulhaPlzed alien Vendor shail maint�in a Capy af such aKdavit for the tluraEion ot tMs Agreement or
such pther extended periad as may be required untler this Agreement.
(B� TERMINAT14N RIGH?S
(1� ft the Gity has s gond fa�lh trelief that Vend�r has know,ngly violaletl Section 448.�9(t�, Flonda Statutes,which
prohibils any pe�son from knowingly employing,hiring,recruiiing,or re(erring an alien who is no!duly authonzed tu work by
the imm�gration t�ws or the Attorney Generai of the United Siates,fhe City shall termmate this Agreement with Vendot for
cause and the Ci(y shalf lhereafter havfl or owe no further obl�gation ar liabi6ty la Vendar.
(2) If the City has a good faith belief thal a subvendor has knowrngly vioiated the ioregang 5ubsection 10.5(A) nul
the Vendor utherwise cAmpl��tl wqh such s�bsection !he City will prompUy notify tt�s Vendor and order the Ye��dar to
immed�atefy terminate the contract with the subvendor Vendor'S faiiure to lerminate a subvendor shall t:e an event�f defaulf
under this Agreement,entitling City ro lerminale this Agreement far cause.
(3j A conlract terminated under the foregping Subsecban(E�)�t)or(Bj(2�is naf in breach of eontract and may nok be
crans�derad as such.
(4J The Gity or Vendor or a subvendar may 61e an action with th�Circuit or Gouniy Coud to challeng�a termination
u�der the fnregoing Subsection (6)(tj or(8)(2)no later than 20 calendar days aher the date on wh�ch the contrsct was
terminated.
(5) If the City lerminates fhe Agreement with Vendar under the foregang Subsect�on(B)(1), Vendar may not be
awarded a public con�act for at least i year after the date at tennmaUon of this Agr��men!
(6) Vendar is li8bte far any adclilron�i c�ts incurred by the City as a result of the te�mination of this AgrBement under
this Section tp.9
Granado, Rafael
From: DocuSign - CMB <CMB@Docusign.miamibeachfl.gov>
Sent: Monday, October 27, 2025 5:15 PM
To: Granado, Rafael
Subject: Completed: Complete with Docusign: 2025 Vermont Systems Inc Agreement.pdf
MIAMIBEACH
• •• - • - - s s - -•
• � � •
Melody Perez
MelodyPerez@miamibeachfl.gov
All parties have completed Complete with Docusign: 2025 Vermont Systems Inc
Agreement.pdf.
Good afternoon,
I have attached the executed Vermont Systems Agreement for your records.
Best,
�'����������� �y�docusign
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