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Resolution 2025-33976
RESOLUTION NO. 2025-33976 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, (1) ACCEPTING THE 2025 PROGRAM FOR PUBLIC INFORMATION ("PPI") ANNUAL UPDATE AND EVALUATION REPORT, ATTACHED TO THIS RESOLUTION AS EXHIBIT A, DEVELOPED FOR THE NATIONAL FLOOD INSURANCE PROGRAM (NFIP) COMMUNITY RATING SYSTEM (CRS); (11) ESTABLISHING AN AD HOC ADVISORY COMMITTEE TO SERVE AS A PPI COMMITTEE FOR A TERM COMMENCING ON JANUARY 1, 2026 AND EXPIRING ON DECEMBER 31, 2026 (THE "2026 COMMITTEE"), TO IMPLEMENT, MONITOR, AND EVALUATE THE PPI; (III) APPOINTING THE MEMBERS OF THE 2026 COMMITTEE; AND (IV) PRESCRIBING THE PURPOSE AND DUTIES OF THE 2026 COMMITTEE. WHEREAS, the goals of the Federal Emergency Management Agency's ("FEMA") National Flood Insurance Program ("NFIP") are to provide flood insurance to property owners, to encourage flood loss reduction activities by communities, and to save taxpayer money; and WHEREAS, the City of Miami Beach participates in the NFIP and the Community Rating System ("CRS"), a voluntary program that provides both incentives and tools to further these goals; and WHEREAS, participation in the CRS saves residents money by reducing flood insurance premiums; and WHEREAS, the Program for Public Information ("PPI") provides activity points to improve the City's CRS score, which in turn helps to reduce flood insurance premiums; and WHEREAS, an advisory ad hoc Resiliency Communications Committee was first created per Resolution No. 2016-29585 to serve as a PPI Committee from October 1, 2016 through October 1, 2017, and annually thereafter; and WHEREAS, the current PPI Committee was created, pursuant to Resolution No. 2024- 33415, and will expire on December 31, 2025; and WHEREAS, therefore, a new PPI Committee needs to be created; and WHEREAS, a PPI plan was developed by the initial ad hoc PPI Committee, according to a seven -step planning and public involvement process, defined by the CRS Program; and WHEREAS, the PPI plan was adopted by the Mayor and City Commission per Resolution No. 2017-29771; and WHEREAS, a new PPI plan is required every five years, so a second PPI plan was developed by the ad hoc PPI Committee to update and replace the 2017 PPI; and WHEREAS, the second PPI plan was adopted by the Mayor and City Commission on July 20, 2022 per Resolution No. 2022-32216; and WHEREAS, an evaluation report is prepared annually by the PPI Committee and submitted to the City Commission; and WHEREAS, on October 23, 2025, the PPI Committee approved the Annual Update and Evaluation Report (the "2025 Report") to be transmitted to the City Commission; and WHEREAS, the City Manager recommends that the Mayor and City Commission accept the 2025 Report, attached to this Resolution as Exhibit A; and WHEREAS, the members of the new ad hoc advisory PPI Committee (the "Committee") shall be as follows: the City's Communications Director; the City's Floodplain Manager; Scott Diffenderfer, as real estate agent; Carlos Gutierrez, a real estate agent; Alex Carrasco, a local bank representative; and John Lee, a local insurance agent; and WHEREAS, the powers and duties of the Committee will be to serve as a PPI Committee in accordance with NFIP requirements for credit under the CRS, to implement, monitor and evaluate the PPI, and to submit an annual evaluation report of the PPI to the City Commission; and WHEREAS, the term of membership on the new ad hoc Committee shall commence on January 1, 2026 and expire on December 31, 2026, subject to earlier or later sunset by the City Commission. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby (i) accept the 2025 Program for Public Information ("PPI") Annual Update and Evaluation Report, attached to this Resolution as Exhibit A, developed for the National Flood Insurance Program (NFIP) Community Rating System (CRS); (ii) establish an ad hoc advisory committee to serve as a PPI committee for a term commencing on January 1, 2026 and expiring on December 31, 2026 (the "2026 Committee"), to implement, monitor, and evaluate the PPI; (III) appoint the members of the 2026 Committee; and (iv) prescribe the purpose and duties of the 2026 Committee. PASSED and ADOPTED thiZ,.-,ay iuu 2025 fi ATTEST: �IN.oav�oa�.rlo,, '•-„ "'--Stephen Meiner, Mayor ire Rafael t Granado, City Clerk -DEC 2 2 2025 Sponsored by Commissioner Alex J. Fernandez APPROVED AS TO FORM & LANGUAGE & FOR EXECUTION 12JI �r City o ey.3P Date Resolutions - C7 M MIAMI BEACH COMMISSION MEMORANDUM TO: Honorable Mayor and Members of the City Commission FROM: Eric Carpenter, City Manager DATE: December 17, 2025 TITLE: A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, (I) ACCEPTING THE 2025 PROGRAM FOR PUBLIC INFORMATION ("PPI") ANNUAL UPDATE AND EVALUATION REPORT, ATTACHED TO THIS RESOLUTION AS EXHIBIT A, DEVELOPED FOR THE NATIONAL FLOOD INSURANCE PROGRAM (NFIP) COMMUNITY RATING SYSTEM (CRS); (II) ESTABLISHING AN AD HOC ADVISORY COMMITTEE TO SERVE AS A PPI COMMITTEE FOR A TERM COMMENCING ON JANUARY 1, 2026 AND EXPIRING ON DECEMBER 31, 2026 (THE '2026 COMMITTEE-), TO IMPLEMENT, MONITOR, AND EVALUATE THE PPI; (III) APPOINTING THE MEMBERS OF THE 2026 COMMITTEE; AND (IV) PRESCRIBING THE PURPOSE AND DUTIES OF THE 2026 COMMITTEE. RECOMMENDATION The Administration recommends that the City Commission accept the National Flood Insurance Program (NFIP) Program for Public Information (PPI) Annual Evaluation Update and Evaluation Report prepared for the Community Rating System (CRS) program and to reconvene the annual ad hoc committee starting on January 1st of 2026 and ending on December 31st of 2026. The committee's continuous participation and work is required to monitor the implementation of flood awareness projects, which provide valuable activity points for the CRS program. BACKGROUND/HISTORY The Program for Public Information Committee (PPI) was first created by the City Commission through Resolution No. 2016-29585 on September 27, 2016. The original Program for Public Information Plan was approved on March 1, 2017, via Resolution No. 2017-29771. The CRS program requires a new PPI Plan every five years and the second plan was created and approved on July 20, 2022 via Resolution No. 2022-32216. A progress report is submitted annually to the City Commission as required by the program. On October 23, 2025, the Program for Public Information Committee passed a motion approving the Annual Update and Evaluation Report and transmitting it to the City Commission for approval. ANALYSIS The Community Rating System (CRS) is a voluntary program under the Federal Emergency Management Agency (FEMA) National Flood Insurance Program allowing communities to earn flood insurance discounts. Cities earn points for conducting activities promoting flood insurance and reducing flood risk. The CRS rating scores range from 1 to 10 (1 being the highest and 10 the lowest). Miami Beach pursued an aggressive goal to improve its CRS ranking from a Class 6 to a Class 5 and was officially awarded the new score in May 2019. Qualifying policy holders in the city, and the city's own policies, receive a 25% discount on flood insurance premiums that saves the Miami Beach community millions of dollars annually. This helps offset increasing federal rates. Miami Beach received a letter from FEMA in February 2025 advising that the city has retained its score of a 5. 1000 of 3458 The mission of the proposed Program for Public Information Committee is to create and monitor a Program for Public Information (PPI) plan with the purpose of reducing flood risk and ultimately reducing the cost of flood insurance. The committee meets twice a year to address CRS requirements and to monitor and evaluate the plan. The committee's composition requires representation from communications, floodplain management, and the insurance industry. Additional stakeholders listed in the program requirements ind-ide representatives from the real estate industry and local banking. The proposed Program for Public Information Committee members include: • Melissa Berthier, Communications Representative o Director - Marketing and Communications Department • John J. Lee, Insurance Agent o Vice President - FirstService Financial • Alex Carrasco, Banking Industry Representative o Vice President/Private Banking Relationship Manager - First Horizon Bank • Scott Diffenderfer, CIPS, LCAM, Real Estate Industry Representative o Licensed Real Estate Broker Associate -Compass o Past President - Belle Isle Residents Association • Carlos Gutierrez, Real Estate Industry Representative o Real Estate Broker Associate - Coldwell Banker o Past President -Miami Association of Realtors • Mohsen Jarahpour, CFM, Floodplain Manager o Floodplain Manager- Building Department As specified by the Community Rating System Program for Public Information Committee rules, term limits do not apply due to exception under City Code Section 2-24(b)(2). The liaison for the Committee is the Chief Resilience Officer/ Environment and Sustainability Director. The Annual Evaluation Reports highlight the progress made toward desired outcomes established on the plan adopted on July 20, 2022, via Resolution No. 2022-32216. It provides data and details regarding project implementation status and recommendations for future improvements. The Annual Evaluation Report, Exhibit A, includes: • A review of projects; • Progress towards the desired outcomes; and • Recommendations for improvement. FISCAL IMPACT STATEMENT City staff, specifically the Chief Resilience Officer/ Environment and Sustainability Department Director, the Building Department's Floodplain Manager, and the Director of Marketing and Communications and staff dedicate hours to the Committee reports and activities. Outreach is distributed through existing communication channels with some target direct mailing and materials at a cost of less than $10,000 annually. Due to the City's performance in the FEMA full Community Rating System program, qualifying National Flood Insurance Program policyholders receive an annual 25% discount on flood insurance premiums. Does this Ordinance require a Business Impact Estimate? (FOR ORDINANCES ONLY) if applicable, the Business Impact Estimate (BIE) was published on: 1001 of 3458 See BIE at: https:ltw .miamibeachfl.gov/city-halllcity-clerkimeetina-notices) FINANCIAL INFORMATION CONCLUSION The Administration recommends the City Commission accept the National Flood Insurance Program for Public Information Committee Annual Evaluation Update and Report and reconvene the Ad Hoc Program for Public Information Committee for 2026. The program and Committee are essential for the City to reduce flood risk through awareness communications and to achieve FEMA Community Rating System points, thereby earning flood insurance premium discounts for qualifying residents and businesses. Avolicable Area Citywide Is this a "Residents Right to Know" item, Is this item related to a G.O. Bond pursuant to City Code Section 2-17? Project? Is No Was this Agenda Item initially requested by a lobbyist which, as defined in Code Sec. 2481. includes a principal engaged in lobbying? No If so, specify the name of lobbyist(s) and principal(s): Department Environment and Sustainability Sponsor(s) Commissioner Alex Fernandez Co-sponsor(s) Condensed Title Annual CRS PPI Report Update and Reestablishment of Advisory Committee. (Fernandez) EN Previous Action (For City Clerk Use Only) 1002 of 3458 2025 Program for Public Information Annual Update and Evaluation Report Developed for the National Flood Insurance Program (NFIP) Community Rating System (CRS) I TABLE OF CONTENTS Introduction & Background.................................................................................4 Annual Update & Evaluation Report Overview............................................................4 Program For Public Information (PPI) Committee Overview.................................5 2025 Program For Public Information (PPI) Committee............................................6 PlanDevelopment..........................................................................................7 Seven -Step Process.................................................................................7 Evaluation And Monitoring..............................................................................8 Summary Of Outreach Projects....................................................................... 8 Crs Activity 370 & Flood Insurance Analysis ..................................................... 13 Outreach Implementation Table..................................................................13 Performance Measures........................................................................... 23 Summary Of Recommendations For Improvement ............................................. 27 Conclusion & Next Steps.................................................................................30 FemaFlood Zone Map....................................................................................31 2 1004 of 3458 Mayor and City Commission Mayor Steven Meiner Commissioners Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Election Pending Laura Dominguez Alex J. Fernandez Tanya K. Bhatt David Suarez Joseph Magazine Program for Public Information Committee 2025 Chair like Chair Melissa Berthier John J. Lee Marketing & Communications Insurance Industry Director Representative Scott Diffenderfer Alex Carrasco Carlos Gutierrez Mohsen Jarahpour Real Estate Banking Industry Real Estate Industry Floodplain Manager Industry Representative Representative Representative Administration Eric T. Carpenter City Manager Maria Hernandez Assistant City Manager Amy Knowles Chief Resilience Officer and Environment and Sustainobility Director Committee Liaison Rolando Martinez Sustainability, Specialist 3 1005 of 3458 INTRODUCTION & BACKGROUND ANNUAL UPDATE & EVALUATION REPORT OVERVIEW This annual report is a requirement of the Program for Public Information (PPI). The PPI is an activity of the Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP) Community Rating System (CRS) that allows communities to earn points for conducting activities that communicate reducing flood risk and the importance of flood insurance. The CRS program overall is wide-ranging and has a rating scale from 1 to 10, with 1 being the best. In 2019, Miami Beach pursued an aggressive goal to improve its CRS ranking from Class 6 to Class 5 and was officially awarded the new score. The city has retained the Class 5 score through subsequent audits, most recently through the annual recertification by FEMA in February of 2025. As a result of this score, qualifying National Flood Insurance Policy holders within the community are eligible to receive a 25% discount on federal flood insurance premiums. This helps offset increasing federal rates. FLOOD INSURANCE FACTS The City of Miami Beach participates in the National Flood Insurance Program (NFIP) Community Rating System (CRS). Miami Beach has a Class 5 score. This effort saves qualifying residents and businesses 25% on their flood insurance premiums. As a coastal barrier island, 97% of properties in the City of Miami Beach are located within or near a High -Risk Flood Zone Area (Special Flood Hazard Areas- 'SFHA7 as mapped by FEMA. Within this area, flood insurance is required for buildings with a federally backed mortgage and recommended for all properties This program encourages cities to convene a stakeholder committee and collaborate to identify communication projects for flood awareness, flood insurance, and emergency management. The program complements the city's approach to public participation and is a key part of communication strategies regarding climate resilience and flooding. This annual update and evaluation report highlights the progress made toward desired outcomes established in the plan, discusses project implementation status and includes an update on existing recommendations as well as new ones. In 2022, the City of Miami Beach completed its second Program for Public Information (PPI) Plan. Since then, the Program for Public Information (PPI) Committee has met to monitor and evaluate the status of projects and outcomes and submitted the required annual reports to the governing board. City staff have conducted outreach projects and other CRS activities; collected data on implementation and measures; and presented results and updates to the Committee for feedback and further direction. 1006 of 3458 Miami Beach Background The City of Miami Beach is a vibrant coastal community. Rich in history, culture, and home to 14 historic districtsthe city also has a low'ying topography and high ground water table making it vulnerable to flood risk from rainfall, storms, high tides, a high groundwater table, sea level rise, and tidal storm surge. The city works to reduce flood risk on many fronts. This includes a mature dune system of green infrastructure to reduce the impact of storm surge and erosion, a comprehensive Stormwater Modeling and Master Plan Update, elevating low-lying streets, a Resilience Code to address current and future flood risk for development and construction, higher seawall elevation requirements, and private property flood risk assessments in tandem with a competitive flood mitigation grant program. The city utilizes a comprehensive Neighborhood Improvement Project (NIP) approach to address longer -term sea level rise adaptation, combining urban design and green infrastructure, stormwater, water and sewer, and above- ground improvements. The city's Sea Level Rise Adaptation Plan compiles, organizes, and prioritizes sea level rise adaptation strategies including additional city plans. Shorter term stormwater critical needs projects address more near -term flooding challenges. The Program for Public Information not only shows outreach activities conducted but also demonstrates the impact that projects have in the community. This report allows the Committee to keep track of the plan's outcomes, celebrate achievements, identify areas of improvements, and continue planning for the future. The following items are covered in this report, as required by the National Flood Insurance Program: • A review of projects conducted by the Program for Public Information Committee; • Progress towards the desired outcomes; and • Recommendations for improvement. PROGRAM FOR PUBLIC INFORMATION (PPI) COMMITTEE OVERVIEW The Program for Public Information (PPI) Committee, made up of private and public stakeholders, guided the development of the city's second PPI. In 2022, the Committee followed a seven -step planning and public involvement process defined by the Community Rating System Program (CRS). Their unique perspectives and expertise helped define target audiences, messages, outcomes, and outreach methods. Over the years, the Committee built upon the PPI adopted in 2017 by updating and refining it to include recent issues and advancements in flooding vulnerabilities and activities. 1007 of 3458 The Committee has a wealth of knowledge regarding flood hazards and flood risk. The Committee is comprised of six stakeholders, each with valuable perspectives and insight into flood risk and insurance. The committee member expertise requirements are specified by the CRS program, which requires represeniatiun from the city's Communications Departn,ant and the Floodplain Office, and the local insurance industry. The Committee also has local real estate and banking stakeholders. The Committee was previously formed by the City Commission through Resolution No. 2016-29585 on September 27, 2016; Resolution No. 2017-30104 on December 13, 2017; Resolution No. 2018-30658 on December 12, 2018; Resolution No. 2019-31083 on December 11, 2019; Resolution No. 2020-31527 on December 9, 2020; Resolution No. 2021-31936 on December 8, 2021; Resolution No. 2022-32216 on June 20, 2022; Resolution No. 2023-32844 on December 13, 2023; and Resolution No. 2024-33415 on December 11, 2024. The Committee has been re-created annually to comply with the CRS program. On December 17 of 2025, the Committee is required to be re-established once again by the City Commission for the coming year. Table 1: 2025 PP! Committee Members Director Office of Marketing and Communications J. Lee, Vice -Chair Insurance Industry Representative Senior Vice President, FirstService Financial Alex Camasco Banking Industry Representative Vice President/Private Banking Relationship Manager First Horizon Bank Broker Associate, Coldwell Banker Past President, Miami Association of Realtors Floodplain Manager Building Department LCAM Licensed Real Estate Broker Associate, Compass Past President, Belle Isle Residents Association 1008 of 3458 PLAN DEVELOPMENT SEVEN -STEP PROCESS The Committee followed a seven -step process required by the CRS program that serves as a roadmap for completing and reviewing the PPI's activities. The Committee held its first meeting in October of 2016, and since then, staff have continued working diligently in refining and completing the projects defined in the plan. The seven -step process was implemented for plan development in 2022 and has since been implemented monitored and evaluated. 1. Establish the Committee: The Committee was first established in 2016 and each year following and meets at least twice a year to discuss initiatives within the program and approve documentation. 2. Assess the Community Information Needs: The Committee agreed that, for the purpose of the Program for Public Information, the entire city should be considered one target area with multiple audiences (property owners, renters, businesses, seawall owners, repetitive loss areas, local organizations, and real estate and insurance agencies). 3. Formulate Messages: The Committee conducted an insurance coverage assessment and formulated specific messages to those properties that carry a lower rate of flood insurance. In addition, the entire City of Miami Beach is targeted with flood awareness messages disseminated through different channels. 4. Identify Outreach Projects to Convey the Messages: The Committee identified various outreach projects outlined on the outreach implementation table of this report. The projects are crucial to achieve established outcomes on this plan, such as increasing flood insurance coverage and awareness of flooding in the community. 5. Inventory of other Public Information Efforts: The Program for Public Information requires examining existing information efforts. A list was compiled through staff research and committee members' input. This list is published on the Program for Public Information Plan and available on the city's website. 6. Prepare the PPI Document: Preparing the PPI document involved a concerted effort from staff and the Committee. PPI documentation is updated every year through the annual evaluation report to make improvements to projects and increase community outreach. 7. Implement, Monitor and Evaluate: The Committee meets twice annually to evaluate the program and incorporate revisions. This report specifically addresses steps six and seven and includes a summary of the progress made. 1009 of 3458 EVALUATION AND MONITORING SUMMARY OF OUTREACH PROJECTS The Committee met twice in 2025 to evaluate the 18 outreach projects in the 2022 PPI plan. All the projects planned for 2025 were completed or are on track to be completed. The Committee met to review the activities of the Implementation Table and provide feedback on new issues and suggestions. City staff provided an overview of the activities, including photos and examples, and discussed additional opportunities to increase effectiveness. The following is a summary of select outreach projects (OP) implemented and evaluated by the Committee with the full comprehensive list located within the outreach table. OP ff1: Flood Awareness Information Provided to All Properties: An important milestone in completing the seven steps of the program was the development of the 10 messages for flood awareness. The 10 messages are included in the Miami Beach Magazine, which is mailed directly to all households every quarter and distributed at the city's public facilities. This year, four issues of the magazine were mailed to residents. Since the ' development of the flood awareness webpage in Figuro I: Miami 6Cach Flood Awareness Website 2024, the city has continuously improved the webpage with information on flood awareness and flood protection. This page includes updated information on what to do during a flood, how to prepare and how to seek assistance: httos:Hwww. miamibea^.hfl. aov/Flood-awareness/. In addition, the city's sustainability and resilience website, www.MBRisingAbove.com, features a highlighted tab for "flood awareness°. The materials include the 10 steps to flood awareness, fact sheets and important resilience projects. The city also routinely features materials related to flood insurance, flood awareness information, projects and programs on its website. Flood Insurance Forum Miami OP N2: Messaging From Elected Leadership Encouraging Flood m. wti my slw.•. Insurance Coverage (Activity 370): In October 2024 and July 2025, City "` u5ppW11O°"OAr` of Beach Mayor Steven Meiner and the FEMA Community Rating System � Program for Public Information Committee hosted virtual Flood Insurance Forums. The forums informed participants about the importance of obtaining flood insurance and provided risk reduction strategies. This effort provides Figure 2: Flood Insurance valuable awareness and activity points for the CRS Activity 370 Flood Forum Flyer Insurance Coverage Improvement Plan. 1010 of 3458 OP #3, 4 Flood Awareness and Hurricane Guide: The fl,od awareness guide has informed thousands of residents about the different existing flood awareness messages. The guide has been published on the city's website since Spring of 2017 and was updated in 2024. In addition, the hurricane guide includes flood preparation messages and tips on how to respond to extreme weather events. An article on floodwaters and safety tips was sent out in the MB Magazine Summer 2025 edition. In 2024, the City of Miami Beach published the "Flood Awareness and Safety Tips" guide and shared the brochure at City Hall and community events. In 2025, the brochure was shared at multiple events including the new sandless sandbag distribution events on July 24 and July 26. In addition, messages continue to be sent out through email blasts and text alerts to the community in advance of anticipated rainfall, King Tides, and potential hurricanes. The Division of Emergency Management (DEM) also coordinates the Community Emergency Response Team (CERT), an interested and active population. After completion of basic CERT training, the participants have the opportunity to engage more by volunteering with the city. The CERT Volunteers participate in many community outreach events, disseminating important city safety messages, including educational material on flooding awareness. During King Tides and rainy season, members are encouraged to report flooding and to let neighbors know how to do the same. In 2025, the CERT team also conducted hurricane season preparedness workshops for the elder housing facilities (buildings with populations of 60% above aged 60) and included flooding awareness and responw information. An estimated 800 printed copies of the Miami Beach Hurricane and All Hazards Preparedness Guide distributed to elder buildings and to those who do not have access to the internal. Further, the Florida Division of Emergency Management provided a grant that enabled the Miami Beach DEM to purchase two high-water rescue vehicles. Since September of 2025, one vehicle has been used by the Fire Department, and the other has been in use by the Police Department. These vehicles have been set up at special events where they were utilized to draw attention to flood awareness. Figure 4: High -wafer rescue vehicles 1011 of 3458 mmupn NnCaY. ,YY q a. Y a m un° w m ry r�Mwr w..,w. noxC++Yt r,vY QV,tXIy , xo„w oosm.,,a,wx++ew mr em.odmaiamm. _. nrw m„e aoao.n �xaw+ gLf.apN� N(p+', (1Cq o. ]0551] ]6i5 reCgl x mrggn IM NVm, 9f�{ eery>.m+surwr�uscim pOv ra naae xaaw wa«+. q� mx me tlmnw reams anms surd rm .., am eau,. wtaer m rraYeel d a a„o. xanveon m wae+euare nm see Figure 5: Flood Watch newsletter for a rain event in May 2025 OP #6: Response to Flood Events: The city maintains a Flood Response Preparations Process (Activity 332.b) included as a section in the Public Works Manual to provide critical flood awareness information before, during and after a flood event. The cibj continues to share information amongst departments and the public regarding severe weather events in the area and other flood events in Miami Beach. These communications occur through email, social media, SEFL Climate Compact Leadership (Compact) Committee meetings, and in -person or virtual discussions regarding flood events across Miami Beach departments. The PPI Chair and liaison presented the flood communication work of the Program for Public Information Committee and the city at the 2025 Compact Workshop on May 28, 2025. As of October 2025, the city addressed 1,101 flood and drainage related requests, with 72% requests resolved within five days. Flood and drainage -related requests are often caused by King Tides or heavy rain. Staff resolved requests by responding to issues on -site, documenting flooding, and communicating with homeowners. Tracking flooding complaints has helped to prioritize stormwater Critical Needs projects to conduct targeted improvements to flood -prone areas. As of October 21, 2025, the city's internal Stormwater Dashboard indicates that 32 tidal flooding incidents since January 1 were avoided due to completed road elevation projects in Sunset Harbour. In addition, the Division of Emergency Management provides damage assessment training to departments that respond to flooding incidents and utilizes web -based tools that track flooding, tides, and impacts to property. Information is collected and shared with the Miami -Dade County Office of Emergency Management (OEM). The city actively monitors and documents the impacts of flooding by responding to flooded areas and proactively documents the impacts of high tides from a boat on city waterways. 10 1012 of 3458 Figure 6: Updated Business Fact Sheet Header OP 08 Fact Sheets: In 2017, fact sheets were created to reach various target audiences, focusing on the areas with low flood insurance coverage as defined through the flood insurance coverage analysis. In 2021, the following fact sheets were updated to include new information: 10 Steps to Flood Awareness, encouraging businesses to purchase flood insurance, and Keep It Clean Biscayne Bay water quality. In 2024, all fact sheets were updated to reflect more recent flood insurance coverage statistics and current Miami Beach messaging, policies, and procedures. These communications on water quality, in tandem with the affidavits for storm drain cleanliness and sediment/erosion control included in the building Permitting checklist, contribute to Activity 540 Drainage System Maintenance. Starting in 2020 and 2021, fact sheets have been featured on the MBRisingAbove and Flood Awareness websites and promoted through the Program for Public Information (PPI) Committee. Special fact sheets are on the website for renters and tenants in 2-4-unit buildings to encourage the purchase of flood insurance. Flood preparation messages for the King Tide season and projected dates were emailed to over 38,000 recipients across Miami Beach prior to and during King Tide events from September 8 - 11, September 21 - 23, October 5 - 12, October 19 - 23, November 3 - 9 and December 4 - 5. Additional fact sheets include information tailored to business owners, real estate agents, tenants, the construction industry, potential homeowners, and for Biscayne Bay water quality protection. As of October 21, 2025, the City of Miami Beach Floodprain Manager responded to 8 flood zone information inquiries and held one Flood Protection Assistance meeting. The City of Miami Beach Floodplain Manager has not received requests to meet from targeted Repetitive Loss Areas (RLA). An outreach flood information letter will be sent out by November 30, 2025, and will also be distributed to RI -As and over 90 real estate agents, insurance agents and banks on Miami Beach. 11 1013 of 3458 OP #9 Community Meetings for Flood Awareness: The city conducted multiple outreach meetings with the public for flood awareness. The Environment & Sustainability (E&S) Department spoke about flooding, sea level rise, ; did adaptation efforts at a Southeast Florida Climate Compact Workshop on May 28, 2025. The Department also facilitated the resident Neighborhood Resilience Projects Advisory Committee, which focuses on communications related to resilience and flooding, and met eight times in 2025. The E&S Department also led meetings to introduce the findings of a Sea Level Rise Vulnerability Assessment and Seal Level Rise Adaptation Plan with public committees and the Miami Beach Chamber of Commerce in the Fall of 2024. Throughout July of 2025, the Division of Emergency Management also collaborated with the Office of Housing & Community Services and the American Red Cross to conduct hurricane preparedness workshops for all congregate sites and senior housing. The Public Works Figure 7: Active Flood Department held various meetings related to flood mitigation projects, Insurance Rate Map (FIRM) including a meeting in April to engage the South of Fifth Neighborhood Association regarding the First Street and South Point Stormwaler Improvements and on August 81h to engage the North Beach community regarding the upcoming design and procurement phases for the North Shore Stormwater Improvement Project. Multiple project meetings about the West Avenue stormwater improvements were held in 2025. OP# 6, 8, 12 Social Media Messages: As more residents use social media, the city has expanded its reach via X, Facebook and NextDoor. Posts related to flood awareness received more than 110,000 impressions as of October 21, 2025. Impressions mean that posts were viewed by users and possibly retweeted. In addition, the city continues measuring the quality of flood awareness messaging in social media and email to ensure all communications are effectivelyeducating the community on flood risk. ` Fight the Flood ✓maM ProPeM Atlap�aiion Program IPPA ..t�zlo, v OP #15 Private Property Adaptation Program: The City Commission authorized an additional $3.3M in funding through FY 2030 for this new innovative program which aims to reduce the risk of flooding for private properties. This competitive, reimbursement - based grant program is designed for residential and commercial property owners to understand their flood risk and implement flood mitigation projects. Properties selected for the program receive funding through a 50/50 matching grant, with up to $20,000 available for the full scope of work, inducing the $2,500 value of the assessment. In addition, if the applicant is considered low-to- moderale income (LMI), the PPA funds the entirety of the program, up to $20,000, without requiring a cost match. Only proposed projects that directly address flood mitigation are funded. The program is divided into two phases. The first is an assessment that provides information on the flooding risk of the property and Figure 8: 2025 PPA Flyer proposes up to three possible flood risk mitigation projects. The second phase is the design and construction of these projects. It is intended for the program to link to existing city and federal programs. The information distribution on flood 12 1014 of 3458 protection contributes to Activity 350: Flood Protection Information. Furthermore, the financial and technical assistance provided through this program contributes to Activity 360: Flood Protection Assistance. As active flood insurance policies are required for the PPA, it also contributes to outcomes for Activity 370: ilc od Insurance Promotion. Throu h this program, city ignsultants reviewed mWItiple properties to encourage participation in the FEMA Flood Mitigation Assistance (FMA) grants. The city applied to the FEMA FMA program on behalf of two residents, one of whom owns a severe repetitive loss property. Both properties were selected for final review. If the final award is granted by the federal government, it is expected that FEMA will cover 90% of the cost of elevation for one property and 100% of the cost for the second property. The 2025 application period for the third cohort resulted in 90 applications received. The Assessment Phase is currently being completed for this cohort. The Assessments included site visits to 58 properties and meetings with property owners to understand site conditions and flooding challenges, as well as the owners' priorities and interests. CRS ACTIVITY 370 & FLOOD INSURANCE ANALYSIS The Flood Insurance Analysis also complements the flood insurance coverage assessment, coverage improvement plan, and coverage implementation plan as part of the CRS Activity 370 Flood Insurance Coverage Improvement Plan. The Floodplain Manager requested updated NFIP policy data from the FEMA Region 4 Floodplain Management and Insurance Branch. It should be noted that FEMA has not yet issued the new map for Miami -Dade County. FEMA Map Updates and Risk 2.0 has been posted on Building Department Floodplain Management's website. OUTREACH IMPLEMENTATION TABLE The following outreach implementation table, required within the PPI, details the audiences, messages, desired outcomes, projects to support the messages, list of projects, project accomplishments for 2025, and stakeholders that help disseminate the information. The table serves as a tracking mechanism to ensure that projects are completed in a timely manner. To evaluate the outreach project status for 2025, the table shows the status of projects for this year, achievements, and output measures indicating the level of effort and resources invested for this plan. 13 1015 of 3458 !!!. |)|!f!! !!!}� i� !�!! !,!!�!! !§!;! � |!;` |�!!!|)! !!`�}| �� ,.;! !,l,l,i. l,l,.. , !;!, .!`;;!! - ! � ©a §{H! jj! � /^ 8pl• � .� | ! �-- — . § ,, ! ; ! )\ , \ �§ . \ � . . »� !!!�! . � b Q §. {|}!I|, \ �� � / � }\ }� ���� | | . |,;l;!! ��� � ! !;;'.;� . ! o b! ! ;�l::•! �|\\\ s-avYB:�= s8 9a"-,�Yyi yF Y„ {d � yE��yEEy; s`n2%2sEggn€@�@ay? %ems"c $x`^a"sYra6 a' z°Y Eps?'I.$.itis -E$ E3 `-.e�•xa r�- xr'-s3:s ��g%yEr a^�R`xe azzr$p�?�aqs �g�g�£e� =�8ia�fia :$°e 4§ •r �¢x x �%°s r�g.rY p$''c"�Ea `eE3zx€4a i=XFi��e +FE FEe W r r — n �E%i n� 555yu x u€q u Y$o F E 1F� fi3�EF E'r§W� aEZE� 2 4 pN r� Sys.€ 'uF of F c B � ! i %F 8r�i3 � �E%���^• F ¢ra`�pb y Y,�y:y �X•Xpy9 ��"xi giBo Asa 52 ;3' �-yazYS Eg !'��e ;� �`3S 335aE xab E� $g �fiE �? 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[!! ,|!. .•. !!! ; •� ;! .�..1. �' : § A Q• . |! PERFORMANCE MEASURES The following measures show progress toward the desired outcomes described on the outreach implementation table. The measures not only serve as a tracking mechanism, but they are also important to ugderstand successful initiatives and identify agaas of improvement. The measures help illugtrate the city's flood mitigation and communications initiatives and efforts undertaken in the past years. The PPI plan's outcomes are noted below. Each table lists one or more of the plan's desired outcomes at the top and shows success measures indicating progress made and its corresponding data. Outcomes: 1. Increase comprehensive awareness of CRS and Miami Beach flood messages 2. Increase awareness of being safe before, during and after flood events. 2017 2018 2019 2020 2021 2022 2023 2024 2025 Number of X (Twitter) 256,224 410,747 1,217,629' 635,463 142,631 195,874 115,714 117,435 328,5302 eDomfiion ood awareness messages Number of pageviews on WA 13.255 28,134 19,651 21,819 83,000 240,961 72,899 81,715 MBRisingAbov e website Residents p1eferring city WA WA 33% WA WAS 41.5% WA 47% WA Email for .. communication 4 Residents preferring city WA WA 34% WA N/A 40.7% WA 40% WA website for communication Residents preliarrarg MB WA WA 44% WA WA 40.0% WA 45% WA Magazine for communication 'X impressions increased significantly in 2019 due to the implementation of communication campaigns and outreach efforts. Data was obtained from the city's Office of Marketing and Communications. 'Social media data for 2025 was pulled from January 1 through October 21. 'Number of pageviews captured from January 1 through October 21, 2026. The date was obtained from the city's Environment & Sustainability Department. 23 1025 of 3458 'Miami Beach resident and business survey is generally administered every two years. Using various channels to reach different audiences has been a key part of this outreach plan. With social media's importance as a communication channel for various demographics, the city is reaching residents through this outlet and raising awareness of flooding issues. Promoting flood awareness materials online has also been an important way of communicatingwith businesses. The city continues to evaluate the most suitable platforms and methods for communications via the Miami Beach Community Survey. This helps the city prioritize which communications channels to use for news, events, and awareness messages. The preferences of residents for communication channels are shown below in the results from the 2024 survey. • Residents preferring the use of city email newsletters for communication about city government, issues, and events was 47%, an increase from 42% in 2022. • Residents preferring the use of MB Magazine for communication about city government, issues, and events was 45%, an increase from 40% in 2022. • Residents preferring the use of MiamiBeachfl.gov for communication about city government, issues, and events was 40%, a slight decrease from 41 % in 2022. The number of pageviews on MB Rising Above decreased from about 240,961 in 2023 (year-end) to 72,899 in 2024. Pageviews may have been particularly high in 2023 in part due to the highly publicized We • Biscayne Bay campaign, which is an educational campaign created to inform residents of steps they can take to keep Biscayne Bay clean from contaminants and pollution. For 2025, the most visited page on the website was the Biscayne Bay page which provides an overview of the We • Biscayne campaign. The page with the second most views is the Private Property Adaptation (PPA) program page providing an overview of the PPA program, which opened applications for its third cohort in early 2025, and contains information on how to apply. The page with the third most views is the Sea Turtles page, which provides information on sea turtle nesting season and how to help protect sea turtle hatchlings. 24 1026 of 3458 Outcome: Reduce praventable accidents and clarnalie from flood waters 2017 2018 2019 2020 2021 2022 2023 2024' 2025 • Y Total pumping system capacity 148.400 357,600 481,600 481,500 411,800 525,600 526,600 526,600 526,600 (gallons per minute)2 cumulative number of storrnwater 200 206 249 255 261 267 279 294 294 backflow prevention devices installed Percent of flood and drainage complaints 88% 73% 73% W% 74% 79% 79% 52%3 72% resolved in 5 days from initiation date Percent of stormwater pump stations, outfalls, 95% 100% 100% 100% 100% 100% 100% 100% 100% catch basins, and associated piping cleaned annually % of active construction sites inspected for WA WA WA WA :E100% 100% 100% NIAx proper sediment and erosion control ' Data provided is accurate to October and does not reflect November or December data. ' Includes stationary stonnwater treatment systems. Methodology updated by the Public Works Department, including projects that have reached substantial completion since 2016. Only new generation stormwaler treatment stations are being counted. 3 Responses resolved within 5 days were heavily impacted during a 200-year storm in mid -June of 2024. The extent of flooding and volume of flood responses resulted in many being resolved outside of the 5-day window. ' The percentage of active construction sites inspected for proper sediment and erosion control is reviewed and tabulated in the following year by the Environment and Sustainability Department for the NPDES report; 2025 data will be updated in the 2026 PPI Report. Reducing preventable accidents and damage from flood waters is an important desired outcome of the plan and the stormwaler program. The measures above help the city track progress in this area and also reflect the various efforts dedicated to improving the stormwaler system, responding to flooding more efficiently, and building resiliently. 25 1027 of 3458 The City of Miami Beach reduces potential pollution and continuously improves its stormwater management through a combination of education and outreach, maintenance, cleaning, and the use of cutting -edge technology and industry -vetted operational practices. Through these efforts, the city has made improvements to many of the pipes and drains of:.he stormwater conveyance system. Additionally, the city has installed 45 stormwater backflow prevention devices in various areas since 2020. These backflow, prevention devices reduce the need for temporary stormwater pumps to be deployed during major storm events. As it relates to the operations of its stormwater system, the city has committed to inspect, clean, and maintain the entire stormwater system at least once per year. Public Works Operations staff responsible for overseeing these activities are evaluated annually on their ability to meet this metric. In addition, the Environment and Sustainability Department staff conduct a review of these activities every year as part of the National Pollution Discharge Elimination System (NPDES) annual reporting. The city exceeds regulatory requirements for stormwater management. For reference, the NPDES permit that governs the system's operation requires the entire system to be inspected, cleaned and maintained a minimum of once every three years. In addition to exceeding the required NPDES frequency, the city cleans certain structures more frequently than once a year. For example, stormwater treatment systems are cleaned at a minimum once per quarter as required by their maintenance manuals. The city elects to clean certain stormwater treatment systems even more frequently, as needed. Stormwater treatment systems connected to higher -trafficked drainage basins in tourism areas are cleaned once per week to ensure they are preventing as much pollution from entering the receiving water body, as well as operating as designed. The Public Works stormwater team cleans the entire storm drain system, including pump stations, prior to storms as well. Outcome: Increase awareness of being safe before, during, and after a flood event Zeta 2019 2022 2024 Househokf is prepared with food/waler/supplies for an emergency (percent of strongly agree and agree) 50% 86% 69% 58% I know where to get information during an emergency (percent of strongly agree and agree) 65% 71% 74% 68% I'm satisfied with my building(s) flood risk protections' WA 43% 40% 42% In 2019 and 2022 Community Surveys, residents were asked If they were'comfortable" rather than "satisfied. Increasing safety awareness before, during and after a flood event is important to ensure residents have the information needed to remain safe and protect their property during extreme weather events. The Community Survey measures emergency preparedness and awareness as it relates to weather events and emergencies. Results in both areas decreased by 1 t% and 6%, respectively. However, residents' 26 1028 of 3458 satisfaction with their buildings' flood risk protections increased by 2%. The most recent survey was conducted in the Spring of 2024. Outcome: Reduce preventable accidents and damage from flood waters 4009 2012 , 2014 2016 „2019 2022 2024 Percent of residents observing increased N/A' N/A' N/A' 74% 40% 45% 46% flooding Resident satisfaction with efforts to address stormwater and 44% 37% 25% 46% 50% 36% 42% drainage (rating of excellent or good) 'Resident Survey data not available for 2009, 2012, and 2014. To understand if residents are experiencing issues with flooding and drainage, survey questions related to these areas are included in the city's community survey. Data related to the satisfaction with stormwater program is provided above. • The percentage of residents observing flooding increased by 1 % since 2022. • Satisfaction with efforts to address stormwater and drainage increased by 4% since 2022. This issue also ranked as a top priority item for respondents. The activities to encourage flood insurance in target areas, including commercial properties and properties in the AE and X zones, have been outlined in the Implementation Table and the Evaluation and Monitoring sections of the report. SUMMARY OF RECOMMENDATIONS FOR IMPROVEMENT As part of this report, recommendations were developed with the Committee to make improvements to the implementation of the plan. The following paragraphs provide a summary of recommendations with their corresponding status. 1. Continue implementing outreach projects to reduce flood risk, help reduce the cost of flood insurance premiums, promote flood insurance, and educate about changes to flood insurance. STATUS: ONGOING The city provides considerable information online and holds in -person events and engagements within the community. As highlighted throughout the report, the city has emphasized widespread, accessible community engagement within its initiatives and projects. 27 1029 of 3458 The city's Neighborhood Resiliency Projects Advisory Committee is now a permanent standing committee and acts as an advisory board to City Commission and City Manager on neighborhood infrastructure programs and private property matters related to the city's climate resilience projects to help build awareness within the cemm_nity and to incorporate resident ideas and feedback. 2. Adopting plans and policies to advance resilience. Over the last seven years, more than 20 land use amendments have been adopted to address sea level rise, a full city Resiliency Code update went into effect on June 1, 2023, and the city's Stormwater Modeling and Master Plan Update was completed and approved by City Commission on March 19, 2024. STATUS: ONGOING In 2021, there were several ordinances passed that enhanced the city's flood awareness and mitigation efforts: two ordinances —fertilizer and erosion —to manage stormwater quality; dune protection ordinance that provides, among other benefits, protection from storm surge; seawall ordinance that sets minimum height for new seawall construction. The city is actively engaged in the promotion and enforcement of these ordinances. The Seawall Ordinance was amended on July 16, 2025, and codifies minimum elevations for new seawalls and requires seawalls that are in disrepair and are causing flooding on adjacent properties to be maintained. Additionally, the Stormwater Modeling and Master Plan Update was completed by the Public Works Department and approved by City Commission on March 19, 2024. Finally, the Environment and Sustainability Department completed its Sea Level Rise Vulnerability Assessment Update to analyze the effects from sea level rise, King Tides, compound flooding, and storm surge based on NOAA projections for the years 2040 and 2070. In early 2025, the city completed the Sea Level Rise Adaptation Plan related to the Vulnerability Assessment and the plan was approved by the City Commission in May 2025. This Sea Level Rise Adaptation Plan compiles, organizes, and prioritizes sea level rise adaptation strategies. These resources are available through: htto://www.mbrisin-gabove.com 3. Implementing flood mitigation/ climate adaptation projects: Miami Beach is leading the way in South Florida and nationally in designing neighborhood projects with an integrated approach to addressing flooding and improving the water and sewer systems in each neighborhood holistically. STATUS: ONGOING Neighborhood projects are designed to have multiple co -benefits, including the installation of a new and robust drainage system, upgrading aging water and sewer infrastructure, improving mobility with bike lanes and complete streets, lighting, and incorporating native and Florida - friendly vegetation and tree canopy to help manage stormwater and improve stormwater quality. Additionally, greater emphasis on aesthetics, particularly regarding the above -ground elements associated with neighborhood projects, is being implemented and will be another significant co, benefit. To supplement these projects while preparing for future environmental conditions, the city completed and approved a Stormwater Modeling and Master Plan Update on March 19, 2024. 28 1030 of 3458 Sunset Harbour, Palm and Hibiscus, Indian Creek, West Ave Phase I, and other areas where improvements have been completed now experience less flooding due to King Tides. Construction has commenced for Phase II of the West Avenue neighborhood improvements. Design is underway for First Street and North Shore D, which have both held community meetings to review design and community priorities and feedback. In addition to large-scale neighborhood improvement projects, the city is incorporating resilience into its new parks. Brittany Bay Park, which includes resilience features like a floodable park with a setback seawall, was officially opened in 2023. Maurice Gibb Park was redesigned to include a new playground, a higher seawall, and an extended natural shoreline with planted mangrove trees; the park was reopened in April 2025. Bayshore Park, formerly the Par 3 Golf Course, will serve as a retention and percolation area for stormwater runoff, complete with a floodable park and a system of underground retention infrastructure; the park was opened in September 2025. Upcoming projects include: Short-term: The city began construction on West Avenue Phase II with Phase III currently in the design phase (approximately at 60% design), is currently designing the First Street project (currently at 60% design) and is designing the North Beach Town Center project. Lincoln Road will undergo improvements along Meridian Avenue, including upgrades to drainage structures and roadway elevation. Mid-term and Long -tern: The city will continue implement Neighborhood Improvement Projects based on the Jamb's Engineering neighborhood project prioritization and commence the critical needs projects identified in the Stormwater Modeling and Master Plan Update. These projects rely on adequate funding and community support. 4. Preparing critical assets in the city for current and future flood risk compound flooding. STATUS: ONGOING The city completed a Sea Level Rise Vulnerability Assessment in 2024 and Sea Level Rise Adaptation Plan in 2025. The Vulnerability Assessment is complementary to the Stormwater Modeling and Master Plan Update, specifically focusing on the critical assets that keep Miami Beach running. It evaluates risks due to compound flooding and sea level rise projections for the years 2040 and 2070. Based upon findings from the Assessment, specific buildings, environmental assets, and city infrastructure will be incorporated into a Sea Level Rise Adaptation Plan for future flood risk mitigation projects. The Sea Level Rise Adaptation Plan was completed in early 2025 and was approved by the City Commission in May. 5. Promote the Private Property Adaptation (PPA) Program which promotes and supports flood mitigation property improvements. STATUS: ONGOING 29 1031 of 3458 The PPA program launched in August 2022 and has been approved for additional funding of $3.3M through FY 2030. The program provides a 50/50 matching grant fund for private property owners —single-family homeowners, multifamily property owners, and commercial property owners —to undertake flood risk mitigation improvements. To apply for the PPA, properties must provide proof of flood insurance and an Elevation Certificate. In addition, the program links to other funding opportunities available in the city and at the federal level, like the FEMA FMA program. 6. Seawall Program: Make forward progress and conduct outreach and education on seawall ordinance With 91% of seawalls on private property, elevation plays an important role in reducing the community's vulnerability to storm surges and tidal flooding. In January 2021, the city strengthened a 2016 policy and passed an ordinance requiring all new seawalls to be built at an elevation of 5.T NAVD (North American Vertical Datum 1988) and failing seawalls to be rebuilt to this minimum elevation, to be more resilient as per city code. On July 23, 2025, the city updated its Seawall Ordinance by changing definitions and improving the construction standards for both new and existing seawalls and other barriers that help protect against tidal flooding. The goal is to better prepare the coast for rising sea levels and to reduce the impact of flooding. The city has focused on communication and education throughout the past four years. A letter on the enforcement of seawall heights was sent to seawall owners in December 2023 and again in March 2025. This helps support Activity 430 Higher Regulatory Standards. CONCLUSION & NEXT STEPS The Program for Public Information (PPI) Plan activities were implemented successfully in 2025. Various outreach projects were completed and continue to be scheduled for upcoming years. New projects have been added with the purpose of using data for better decision -making and more effective communication. In addition, the city is preparing for its annual CRS audit by tracking and documenting PPI efforts. For more information, the city website contains comprehensive flood awareness located at httos://www.miamibeachfi.Qov/flood-awareness Information is also available at www.MBRisingabove.00m, through the Flood Awareness tab. MBRisingabove.com is the City of Miami Beach's resource for climate change adaplion and mitigation efforts. In addition, information regarding capital projects that contribute to flood awareness and reducing flood risk are located at Active Proiects - City of Miami Beach (miamibeachfl.00v). Miami Beach is committed to reducing the cost of flood insurance, reducing flood risk and increasing flood awareness. This Program for Public Information (PPI) Annual Update & Evaluation Report, developed for the National Flood Insurance Program Community Rating System program, opens the doors for increased integration of initiatives that go hand in hand with resilience practices and provides the city with opportunities to improve its programs. The Committee and staff will continue to implement the plan, track progress, and make recommended improvements. all 1032 of 3458