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LTC 032-2005 Final Copy of English and Spanish Resident Survey CITY OF MIAMI BEACH Office of the City Manager Letter to Commission No. 032-200'5 ~ From: Mayor David Dermer and Members of the City Commission ,-- Jorge M. Gonzalez \I., t'" c..... City Manager \ J FINAL COpy OF JJGLlSH AND SPANISH RESIDENT SURVEY Date: February 4, 2005 To: Subject: The purpose of this LTC is to provide you with a final copy of the English resident satisfaction survey, along with the translated Spanish version. The phone surveys will begin on Saturday, February 5 with the calls continuing for approximately two weeks. As we have discussed, the intended purpose of the survey is to gather general feedback and input from our residents on their level of satisfaction with the services we provide, as well as to help identify priority areas that we as an organization should be focusing on. Staff is working with our contact at the Hay Group to finalize the drafts of the business and civic organization surveys. Once those are completed, I will share with you to solicit your feedback. If you have any questions or need any additional information, please feel free to contact me. JMG\ri F:/cmgr/all/L TC2005lFinal Survey English/Spanish W IN U LIì u.. 0 Ô Ie.. uJ 0 :>~ 'f) LU r- I Ld Cj CD ....J ,- " LU t,l"j Î'-·"¡"" Le_ ".:;.;",.... lj; ~ ,- 0 c;