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HomeMy WebLinkAbout2006-26100 ResoRESOLUTION NO. 2006-261 O0 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, WAIVING BY 5/7TM VOTE, THE COMPETITIVE BIDDING REQUIREMENT, FINDING SUCH WAIVER TO BE IN THE BEST INTEREST OF THE CITY, AND APPROVING TOWING PERMITS WITH BEACH TOWING SERVICES, INC. AND TREMONT TOWING SERVICES, INC., RESPECTIVELY; SAID PERMITS HAVING AN INITIAL TERM OF THREE (3) YEARS, COMMENCING ON MARCH 1, 2006, AND EXPIRING ON FEBRUARY 28, 2009, WITH A TWO (2) YEAR OPTION TERM, AT THE SOLE DISCRETION OF THE CITY. WHEREAS, Chapter 106, Article V, of the Miami Beach City Code, provides for police vehicle towing permits for the towing of vehicles identified by the City as requiring removal from public and private property; and WHEREAS, in 1991, the City issued Request for Proposals No. 1-91/94 for Providing Police and Parking Department Towing Services in the City of Miami Beach and, thereafter, the Mayor and City Commission selected Beach Towing Services, Inc. and Tremont Towing Services, Inc., respectively, as the successful proposers to provide these services; and WHEREAS, pursuant to Resolution No. 95-21615, the Mayor and City Commission extended the towing permits issued for Beach Towing Service, Inc. and Tremont Towing Service, Inc. for a fifteen (15) month period that commenced on July 1, 1995, and expired on September 30, 1996; and WHEREAS, on June 21, 1996, the Mayor and City Commission approved a second extension of the permits for a period of sixty (60) days, from September 30, 1996 to November 30, 1996, to negotiate additional terms and conditions of the towing permits with Beach Towing Service, Inc. and Tremont Towing Service, Inc.; and WHEREAS, on November 20, 1996, the Mayor and Commission approved an extension of the towing permits for a period of two (2) years, expiring on November 30, 1998, with a one (1) year option, to be renewed at the sole discretion of the City; and WHEREAS, on November 18, 1998, the Mayor and Commission approved the two (2) one-year renewal options of the towing permits, expiring on November 30, 1999 and 2000, respectively; and WHEREAS, on October 18, 2000, the Mayor and Commission waived, by a 5/7th vote, the competitive bidding requirement and approved a two-year towing permits with Beach Towing Services, Inc., and Tremont Towing Services, Inc., expiring on November 30, 2002, with three additional one-year terms, to be renewed at the sole discretion of the City; and WHEREAS, on October 23, 2002, the Mayor and Commission approved the first of three one (1) year renewal terms for the permits, commencing on December 1, 2002 and expiring on November 30, 2003; and WHEREAS, on October 15, 2003, the Mayor and Commission approved a three (3) month extension, commencing on December 1, 2003 and expiring on February 29, 2004, allowing for the Administration and towing service providers to negotiate contract terms; and WHEREAS, on January 14, 2005, the Mayor and Commission approved the final one- year term of the permits, commencing on March 1, 2005 and expiring on February 28, 2006; and WHEREAS, Beach Towing Services, Inc. and Tremont Towing Services, Inc. continue to be the only two service providers which satisfy all requirements as stipulated in the City's towing permit requirements, including the ability to provide storage facilities within the City limits; and WHEREAS, the Administration, including the Police Department and the Parking Department, are satisfied with the level of service provided by both Beach Towing Services, Inc. and Tremont Towing Services, Inc., and WHEREAS, as there are no further renewal options within the current thP~ermits, the Administration recommends that the Mayor and Commission waive, by 5/7 s vote, the competitive bidding requirement, finding such waiver to be in the City's best interest, and approve a three (3) year towing permit to Beach Towing Services, Inc. and Tremont Towing Services, Inc., respectively, commencing on March 1, 2006 and expiring on February 28, 2009, with a renewable two (2) year option period, at the sole discretion of the City; and WHEREAS, the Transportation and' Parking Committee (TPC) endorsed this recommendation at its regularly scheduled meeting on Monday, December 19, 2005. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby waive, by 5/7th vote, the competitive bidding requirement, finding such waiver to be in the best interest of the City, and approve towing permits with Beach Towing Services, Inc. and Tremont Towing Services, Inc., respectively; said permits having an initial term of three (3) years commencing on March 1, 2006, and expiring on February 28, 2009, with a two (2) year option term, at the sole discretion of the City. PASSED AND ADOPTED this [[th dayof ,~anuar¥ ,2006 ATTEST:' ~ ~.¢ - MAYOR Robert Parcher T:~AG E N DA2006\JAN 1 I\REG U LAR\TOW EXTJAN 112006. RES. DOC APPROVED AS TO FORM & LANGUAGE & FOR EXECUTION Condensed Title: COMMISSION ITEM SUMMARY A Resolution of the Mayor and City Commission of the City of Miami Beach, Florida, approving the waiver, by 5/7th vote, the competitive bidding requirement and approving a three (3) year towing permit to Beach Towing Services, Inc. and Tremont Towing Services, Inc., respectively, commencing on March 1,2006 and expiring on February 28, 2009, with a renewable two (2) year option period, at the sole discretion of the City. Key Intended Outcome Supported: lAs a service provider' the towing operators provide services that will assist in increasing parking availability and decreasing traffic and congestion. Issue: IShould the Mayor and Commission, by 5/7th vote, waive the competitive bidding requirement and approve a three (3) year towing permit to Beach Towing Services, Inc. and Tremont Towing Services, Inc., respectively? Item Summary/Recommendation: The City's agreement for towing services with Tremont Towing Services, Inc. and Beach Towing Services, Inc. will expire on February 28, 2006. As the current service providers are the only illegible providers on the City of Miami Beach and the Parking and Police Departments are satisfied with the level of service provided, the Administration is seeking to re-issue contracts to the two service providers. The service providers have agreed to maintain the current fee structure for a contract renewal and have also agreed to provide customer service training to all of its employees. In order to renew the contract, approval by 5/7ths vote of the Mayor and City Commission of a waiver of competitive bidding is required and recommended. The term of the recommended agreement would be an initial term of three (3) years and a provision for a two (2) year renewal option at the sole discretion of the City. Advisory Board Recommendation' IThe Transportation and Parking Committee endorsed this recommendation on Monday, December 19, 2005. Financial Information: Financial Impact Summary: City Clerk's Office Legislative Tracking: n-Offs: T:~,GEN DA~2006~jan 1106\Regular\towextj ;.sum.doc MI AMIBEACH AGENDA ITEM DATE · / 'CH City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl.gov COMMISSION MEMORANDUM TO: FROM: DATE: SUBJECT: Mayor David Dermer and Members of the City Commission City Manager Jorge M. Gonzalez .X~~~- January 11, 2006 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, WAIVING BY 517TM VOTE, THE COMPETITIVE BIDDING REQUIREMENT AND APPROVING A THREE (3) YEAR TOWING PERMIT WITH BEACH TOWING SERVICES, INC. AND TREMONT TOWING SERVICES, INC., RESPECTIVELY, COMMENCING ON MARCH 1, 2006 AND EXPIRING ON FEBRUARY 28, 2009, WITH A TWO (2) YEAR OPTION FOR RENEWAL PERIOD, AT THE SOLE DISCRETIONS OF THE CITY. ADMINISTRATION RECOMMENDATION Adopt the Resolution. ANALYSIS The towing service providers Tremont Towing located at 1916 Bay Road, Miami Beach, Florida and Beach Towing, located at 1349 Dade Boulevard, Miami Beach, Florida, each currently have a permit issued by the City to provide towing services to the Police and Parking Departments. On November 20, 1996, the Mayor and City Commission waived, by a 5/7ths vote, the competitive bidding requirement, and approved an extension of the towing permits for a period of two years, to expire on November 30, 1998. On November 18, 1998, the Mayor and City Commission approved two (2)additional one (1)year options, to be renewed at the sole discretion of the City. The second one (1) year option expired on November 30, 2000. On October 18, 2000, the IVlayor and City Commission waived, by a 5/7ths vote, the competitive bidding requirement, and approved a two (2) year contract, with three (3) one-year options, to be renewed at the sole discretion of the City. Subsequently, all renewal options have been exercised and the current agreement will expire on February 28, 2006. Vehicle impoundment is a traffic/parking management tool that removes an unauthorized vehicle so that either public safety is effectuated or an authorized vehicle maytake its place. A byproduct is that towing is an educational tool which acts as a disincentive for illegal parking. The Administration, including the Police Department and the Parking Department are satisfied with the level of service provided by both Beach Towing Services, Inc. and Tremont Towing Services, Inc. Moreover, both "Beach" and "Tremont" are the only qualified towing service provider satisfying the minimum vehicle storage requirements (capacity for storage of 100 vehicles) within the city limits. The vehicle storage within the city limits is a requirement that only "Beach" and "Tremont" satisfy. The altemative would be to relax this requirement which would then allow vehicle storage in Miami-Dade County. However, this is not recommended as a viable option as visitors and/or residents would then be required to January 11, 2006 City Commission Memorandum Towing Permit- Renewal Page 2 of 3 travel to the mainland to retrieve their vehicle, Causing more delay, expense, and frustration to already taxing experience. Although vehicle impoundment is a necessary tool in parking enforcement and designed to be an incentive to park legally, the patron's vehicle retrieval process should certainly be an efficient and expedient one. Additionally, maximum allowable rates, customer service, and complaints were addressed in the last renewal period. These provisions all remain in effect. Moreover there will be no increases in maximum allowable rates recommended through the initial term of three (3) years. Service Rate Class "A" $115 Adm Fee $30 (private tows $30 & tdgger for Adm Fee 12 hrs). After Hrs Fee* $30 (imposed Monday thru Friday from 8:00 p.m. to 8:00 a.m. and on weekends starting at 8:00 p.m. on Friday thru 8:00 a.m. on Monday.) Labor** $25 Ind°or Storage $30 Class B, C, & D $145/$175/$200 * Implemented on 11/1/03. ** Not an automatic fee. Imposed only when access to enter vehicle required in order to properly engage/tow vehicle. Employees of the towing operators represent the City in their role as service provider. The towing industry is a challenging one from a customer relations standpoint. Nevertheless, it is our (City's and service provider's) responsibility to ensure the highest levels of customer service are provide to our residents, visitors, and tourists. To this end, all employees of the towing service providers that may have contact with customers and/or the general public must attend and participate in the City's TACC (Towing and Customer Contact Training). This training session will specifically address customer relations training, including diffusing situations, demeanor/body language, and conflict resolution. All employees of the service providers that have customer contact will be required to attend this training twice annually (every six months). In addition, both towing service providers have agreed to provide informational matedal to the general public, providing information on frequently asked questions, including: rates, directions to storage locations, and contact information of both towing service providers. It is the responsibility of the service provider to address customer service issues in a polite, courteous, and respectful manner, regardless of the comportment of the complainant. Clearly, verbal or physical abuse is unacceptable and police assistance should be sought if a conflict escalates. The towing service providers shall provide written responses to complaints within five (5) business days of receipt. Responses should include identification of the complaint(s)/issue(s), proposed resolution(s), and corrective measures for the future. The City reserves the right, in its sole discretion, to have the service provider refund all or any portion of the towing fees to the complainant, as liquidated damages, should the City rule in favor of the complainant. January 11, 2006 City Commission Memorandum Towing Permit- Renewal Page 3 of 3 Therefore, in order to continue to provide a higher level of service to recipients of non- consensual tows, the Administration recommends that the Mayor and Commission approve the waiver, by 5/7th vote, the competitive bidding requirement and approve a three (3) year towing permit to Beach Towing Services, Inc. and Tremont Towing Services, Inc., respectively, commencing on March 1, 2006 and expiring on February 28, 2009. There would also be an allowance of a two (2) year renewal period at the sole discretion of the City Also, the City's TPC (Transportation and Parking Committee) endorsed this recommendation at their regularly scheduled meeting held on Monday, December 19, 2005. CONCLUSION The Administration recommends that the Mayor and Commission approve the waiver, by 5/7th vote, the competitive bidding requirement and approve a three (3) year towing permit to Beach Towing Services, Inc. and Tremont Towing ,Services, Inc., respectively, commencing on March 1, 2006 and expiring on February 28, 2009. T: 06\jan 1106\Regular\towextjan 112006.cme.doc