LTC 106-2006 Atlantic Broadband Interruption of Service
~ MIAMI BEACH
OFFICE OF THE CITY MANAGER
LTC # 106-2006
LETTER TO COMMISSION
FROM:
Mayor David Dermer and Members of the City Commission
Jorge M. Gonzalez, City Manager \~
April 13, 2006 U
Atlantic Broadband's Interruption of Service
TO:
DATE:
SUBJECT:
The attached letter from Atlantic Broadband notifies us of the company's plan to make
permanent repairs to the cable plant which was damaged during Hurricane Wilma. This
work is scheduled to take place on Wednesday morning, April 1 g, 2006, between the hours
of 1 :00 a.m. and 6:00 a.m.
Please note that Atlantic Broadband will be notifying its customers of this interruption of
service.
JMG:pw
Attachment
C: Executive Staff
F:/cmgr/$alllltc-06/atlantic broadband repair work. doc
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ATLANTIC
1681 Kennedy Causeway
North Bay Village. FL 33141
broadband
Via Certified Mail
305.861.8069 PHONE
Aprill0tli~WW&47 FAX
Mr. Jorge Gonzalez
City Manager
City of Miami Beach
1700 Convention Center Drive
Miami Beach, Fl. 33139
Dear Mr. Gonzalez:
As your community's full-service digital video and high speed Internet provider, Atlantic
Broadband is committed to keeping you informed of activities and projects regarding any planned
interruption of services affecting residents of Miami Beach.
This letter is to notify you that on Wednesday morning, April 19th between the hours of 1 :00 am
and 6:00 am, Atlantic Broadband will make permanent repairs to cable plant that was damaged
during Hurricane Wilma. While these repairs are being made, Atlantic Broadband services will be
periodically interrupted in the areas between 41 st Street and South Pointe Drive. Attached is a map
depicting the affected areas of our system where customers will experience periodic interruptions
during the repair work.
Atlantic Broadband has coordinated and taken all the appropriate measures to inform our customers
in the following manner:
. Via E-Mail
. Billing Statement Messages
. ARU message on our telephone system during the morning of the project
-- -- --- _.-".-
We apologize for the unavoidable interruption of service, and we will work quickly and efficiently
to keep interruption to a minimum. We anticipate service to be fully restored by 6:00 am.
As always, I am available to answer any of your questions or address any concerns regarding this
project.
Sincerely,
~
'I/.:;in M
Atlantic Bro band
Vice President and General Manager
305-861-8069 ext. 3100
305-525-7095
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AREAS AFFECTED BY FIBER SPLICING I CUT-OVER
Nodes Affected:
55
62
65b
159
58
63b
68
259
56
63
66
165
57
63a
67
166
59
64
75
265
60
65
85
61
65a
86