LTC 124-2006 City Cleanliness
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MIAMI BEACH
OFFICE OF THE CITY MANAGER
LTC # 124-2006
LETTER TO COMMISSJO~
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FROM:
Mayor David Dermer and Members of the City Commission
Jorge M. Gonzalez, City Manager \ ,y-'~
May 2,2006 0
Efforts to Improve City Cleanliness
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The purpose of this LTC is to update you on both the 2005-2006 budgeted enhancements
and subsequent operational adjustments to improve City cleanliness.
In 2005, the City of Miami Beach conducted a citywide survey to gather opinions and
attitudes regarding the services provided throughout our community. Cleanliness rated high
among resident and business concerns that the City should address. In response to the
survey the City has been systematically increasing the service levels for cleaning the City's
streets and sidewalks, particularly in the business areas. More specifically, in Fiscal Year
2004/2005 the City increased its Sanitation budget by $830,000 and in Fiscal Year
2005/2006 by $1.3 million in order to provide cleaner public areas and rights-of-way.
Part of the enhancement was to be addressed by the Public Works Department - Sanitation
Division directly. While part of the enhancement was expected to be provided by outside
contracts, the Sanitation Division started service enhancement to Washington Avenue,
Lincoln Road, Beachwalk and Boardwalk early in the fiscal year. In October 2005, an
Invitation for Bids was issued to seek private contractors to perform the enhanced services
on the 41 sl Street, 71 sl Street and Harding Avenue corridors. However, a limited number of
contractors responded and none were deemed to have the qualifications or provide the
value the City was searching for.
In January 2006, the City Commission approved the rejection of all bids and a decision was
made to perform the enhanced levels of service in-house. The Sanitation Division
immediately started gearing up by buying equipment and hiring employees to progressively
accomplish the goal of increasing levels of service in very critical business corridors and
some of the denser City neighborhoods.
The following enhanced sanitation services are fully implemented:
Enhanced Sanitation Services
Business Service Level 2005 Enhanced Service Level 2006
Corridor/Neighborhood
Washington Avenue 2 times per day, 7 days!5 Continuous 7 days!5 nights
nights (Non-Dedicated (Dedicated Crew)
Crew)
Lincoln Road between Collins 7 days per week Continuous 7 days
Avenue & Washington (Roving Crew) (Dedicated Crew)
Avenue Area
Beachwalk 6 days per week Continuous 7 days! 5 nights
(Non-Dedicated Crew) (Dedicated Crew)
Business Service Level 2005 Enhanced Service Level 2006
Corridor/Neig hborhood
(Cont.)
Boardwalk 2 days per week Continuous S days (Dedicated
(Non-Dedicated Crew) . Crew - includes dunes
previously maintained by Parks)
71 st Street Areas S days per week Continuous 7 days
(Non-Dedicated Crew)1 (Dedicated Crew)
41 st Street Areas S days per week Continuous 7 days
(Non-Dedicated Crew) (Dedicated Crew)
Harding Avenue Areas 2 days per week 6 days per week
(Non-Dedicated Crew) (Dedicated Crew)
Flamingo Areas 1 day per week 3 days per week
(Dedicated Crew) (Non-Dedicated Crew)
Although not budgeted in FY 2005/2006, in response to input from business owners, the City
will further enhance Sanitation service levels in the South Beach business corridors (Ocean
Drive, Washington Avenue and Lincoln Road) and side streets by increasing night services
from five (5) nights per week to seven (7) nights per week. With these enhancements the
South Beach business corridors will have continuous sanitation services seven (7) days per
week from 6:30AM to 11 :30 PM. In addition we have deployed thirty (30) additional trash
receptacles and during this year's budget cycle will continue to focus on enhancing our effort
in this area.
Unbudgeted Enhancements 2006
Business Service Level 2005 Enhanced Service Level 2006
Corridor/Neighborhood
Ocean Drive, Washington As of 4/14/06 expanded from S
Avenue, and Lincoln Road nights per week to 7 nights per
week
Beach Spoil Areas from Sth Previously maintained by As of February 2006, S days per
Street to 14th Terrace Parks week
In order to get the Washington Avenue business corridor clean before the businesses are
open for the day, we are planning to establish a midnight crew to take care of the litter
created primarily by club activities. This enhancement will be operational by the middle of
May 2006.
Planned Unbudgeted Enhancements 2006
Business Service Level 2005 Enhanced Service Level 2006
Corridor/Neighborhood
Washington Avenue Midnight Shift, 7 nights per week
(Expected to be operational by
mid May 2006)
Driven by our Excellence Miami Beach Model, where citywide priorities are set at the
Strategic Plan level, and then based on department work plans and the annual budget,
resources are allocated to try and improve those priorities. The City constantly monitors to
check and see our results and determine if we are meeting our goals - and make
adjustments along the way if we are not. Driven by a need to address the Citywide strategic
priority for improving cleanliness, the City developed the Public Area Cleanliness Index - a
set of standards used to measure and report the cleanliness of the City's public areas. The
Cleanliness Index provides the City Departments a quarterly objective measurement of their
performance in the area of cleanliness. The results of the assessments are used to monitor
the impacts of recently implemented initiatives and target areas for future improvements.
Working collectively, the Parking, Parks and Recreation, Office of Budget and Performance
Improvement, and the Public Works / Sanitation departments, developed this innovative
assessment program using best practices from various national and international
municipalities and organizations. These municipalities and organizations include New York
City, Washington D.C., San Francisco, Miami-Dade County Parks, Florida Center for Solid
and Hazardous Waste Management, Toronto, Keep America Beautiful, Keep Cincinnati
Beautiful, and various processes and documents from Keep Australia Beautiful, EcoRecycle
Victoria, the Department of Environmental and Local Govemment in Dublin, Ireland, and the
Department of Environment and Conservation in Sidney, Australia were also researched.
Assessments are conducted during the week and the weekend by individuals from
departments that are not involved in the cleanliness functions of the City, in order to obtain
unbiased results and further emphasize to all City employees the cleanliness priority
identified in the City's Strategic Plan. All parks and parking lots are assessed every quarter,
and a random statistically valid sample of streets/sidewalks (includes swales and medians),
waterways, and beaches are assessed quarterly. Photos are also taken of areas that are
found to be deficient. Also, depending on whether the location being assessed is in a
commercial-entertainment, commercial-non-entertainment, and residential area, additional
assessments are taken at different times of the day (i.e. daytime, night, and late night). The
program targets over 850 assessments each quarter conducted by 12 to 14 City employees,
who are required to contribute 16 hours during the quarter.
The Public Area Cleanliness Index ratings range from 1 (Very Clean) to 6 (Very Dirty) and
include assessments of litter, litter/garbage cans, organic matter (leaves, branches, etc.) and
fecal matter. The City's goal is to achieve a rating of at least 2 (Clean), and any area rating
worse than 3 (Somewhat Clean) is considered an area of focus, and departments are
requested to prepare action plans regarding these areas of focus.
The City began conducting assessments towards the end of the fourth quarter of Fiscal Year
2004/05 resulting in an overall average rating for the City of 2.27 for that quarter. The
assessments were suspended for the beginning of the first quarter of Fiscal Year 2005/06
due to the impacts of Hurricane Wilma. Assessments resumed on December 1, 2005
although the Sanitation Department was still dealing with the removal of hurricane debris
from the City. The overall average rating for the City of 2.21 for that quarter reflected a slight
improvement; however, many of the planned FY2005/06 initiatives had not yet been fully
implemented. Areas of focus include alleys, several parking lots and waterway hotspots.
The Public Works Department, Parking Department, and the Code Compliance departments
are working together to address these concerns. Summary reports are attached. A referral
has been made to the Neighborhood/Community Affairs Committee to further discuss this
matter.
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Attachment
F:\WORK\$ALL\(1) EMPLOYEE FOLDERSNADINE L1NDSAY\L TC\City Cleanliness.doc
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MIAMI BEACH
Cleanliness Summary Per Public Area
Without alleys
Alleys only*
FY04/05 Q4
2.27
2.02
2.01
2.19
2.08
Average Score
FY05/06 Q1
2.20
2.07
Public Area
Sidewalks
Parks
Parking
Waterway
Beach Areas
City of Miami Beach Responsibility 2.41 0.39
Miami-Dade County Responsibility 2.52 0.56
. Private / Business garbage dumpsters were not assessed in FY04/05 04 and FY05/06 01
2.26
2.92
2.46
2.02
2.08
2.25
2.77
Difference
0.07
-0.05
0.02
-0.27
0.06
-0.13
0.01
0.15
Overall City Score
Streets
Index
Clean
~ MIAMI BEACH Index: 1 - Extremely Clean
2 - Clean
Cleanliness Summary for Streets 3 - Somewhat Clean
4 - Somewhat Dirty
Street Classification 5 - Dirty
FY04/0S Q4 Difference 6 - Extremely Dirty
Commercial - Entertainment 2.03 0.19
Commercial - Non-Entertainment -0.04
Residential 2.16 2.25 -0.09
Alleys 2.19 2.46
Cleanliness Per Factor
Commercial - Entertainment
litter I Trash 2.2g--- 2.28 0.01
Organic Materials 2.28 0.31
Fecal Matter 0.26
Commercial - Non-Entertainment
litter I Trash 2.08 2.19 -0.10
Organic Materials 2.02 2.12 -0.10
Fecal Matter 0.08
Residential
litter I Trash 2.41 2.65 -0.24
Organic Materials 2.65 2.60 0.05
Fecal Matter -0.08
Alleys
litter I Trash 2.86 3.10 -0.24
Organic Materials 2.09 2.75 -0.66
Fecal Matter 0.10
Cleanliness Per Time of the Week
Commercial - Entertainment
Weekday (Monday 8AM - Friday 5PM) 0.15
Weekend (Friday 8PM - Sunday 12AM) 0.26
Commercial - Non-Entertainment
Weekday (Monday 8AM - Friday 5PM) -0.43
Weekend (Friday 8PM - Sunday 12AM) 0.21
Residential
Weekday (Monday 8AM - Friday 5PM) 2.11 ~m -0.34
Weekend (Friday 8PM - Sunday 12AM) 2.29 2.02 0.27
Cleanliness Per Time of the Dav
Commercial - Entertainment
Daytime (8AM - 5PM) 0.02
Night (8PM - 12AM) 2.04 0.38
Late Night (12AM - 8 AM) 2.36 0.21
Commercial - Non-Entertainment
Daytime (8AM - 5PM) -0.26
Night (8PM - 12AM) 2.13 0.74
Residential
Daytime (8AM - 5PM) 2.17 2.26 -0.08
Cleanliness Per Time of the Week and Time of the Dav
Commercial - Entertainment
Weekday Daytime -0.18
Weekday Night 0.41
Weekend Daytime 0.21
l?
MIAMI BEACH
Cleanliness Summary for Streets
Street Classification
Weekend Night
Weekend late Night
Commercial - Non-Entertainment
Weekday Daytime
Weekend Daytime
Weekend Night
Residential
Weekday Daytime
Weekend Daytime
FY04I05 Q4
2.22
2.36
2.13
2.11
2.29
~.1L-
2.01
Difference
0.43
0.21
-0.43
-0.05
0.74
-0.34
0.28
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty
~ MIAMI BEACH Index: 1 - Extremely Clean
2 - Clean
Cleanliness Summary for Sidewalk 3 - Somewhat Clean
4 - Somewhat Dirty
Sidewalk Classification 5 - Dirty
FY04I05 Q4 Difference 6 - Extremely Dirty
Commercial - Entertainment 2.12 0.25
Commercial - Non-Entertainment 2.04 0.07
Residential 2.06 2.28 -0.22
Cleanliness Per Factor
Commercial - Entertainment
Litter I Trash 2.37 2.25 0.12
Organic Materials 2.28 0.48
Fecal Matter 0.24
Litter I Garbage Cans 2.27 0.15
Commercial - Non-Entertainment
Litter I Trash 2.14 0.04
Organic Materials 2.24 -0.01
Fecal Matter 0.11
Litter I Garbage Cans 2.28 0.15
Residential
Litter I Trash -0.38
Organic Materials -0.03
Fecal Matter -0.21
Litter I Garbage Cans -0.25
Cleanliness Per Time of the Week
Commercial - Entertainment
Weekday (Monday SAM - Friday 5PM) 2.02 0.14
Weekend (Friday SPM - Sunday 12AM) 2.22 0.37
Commercial - Non-Entertainment
Weekday (Monday SAM - Friday 5PM) 2.07 0.08
Weekend (Friday SPM - Sunday 12AM) 2.02 0.05
Residential
Weekday (Monday SAM - Friday 5PM) -0.49
Weekend (Friday SPM - Sunday 12AM) 2.20 0.17
Cleanliness Per Time of the Dav
Commercial - Entertainment
Daytime (SAM - 5PM) 2.01 0.15
Night (SPM - 12AM) 2.15 0.36
Late Night (12AM - SAM) 2.56 2.11 0.45
Commercial - Non-Entertainment
Daytime (SAM - 5PM) 2.01 2.11 -0.10
Night (SPM - 12AM) 2.11 0.67
Residential
Daytime (8AM - 5PM i07- 2.28 -0.22
Cleanliness Per Time of the Week and Time of the Dav
Commercial - Entertainment
Weekday Daytime -0.05
Weekday Night 2.17 0.36
Weekend Daytime 2.12 0.36
Weekend Night 2.04 0.30
Weekend Late Night 2.56 0.45
~
MIAMI BEACH
Cleanliness Summary for Sidewalk
Sidewalk Classification
Commercial - Non-Entertainment
Weekday Daytime
FY04I05 Q4
2.07
Weekend Daytime
Weekend Night _L1.L..-.
Residential
Weekday Daytime
Weekend Daytime
2.49
2.02
Difference
0.08
-0.29
0.67
-0.49
0.18
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty
~ MIAMI BEACH
Parks Cleanliness Summary Report
Parks
Belle Isle Park
Buoy Park (Star Island)
Collins Park
Crespi Park
Fairway Park
Fisher Park
Flamingo Park
Hibiscus Island Park
La Gorce Park
Lummus Park
Marjory Stoneman Park
Maurice Gibb Memorial Park
Muss Park"
Normandy Isle Park
Normandy Shores Park
North Shore Open Space Park
North Shore Park
Palm Island Park
Pier Park
Pinetree Park
Polo Park
South Pointe Park
Stillwater Park
Sunset Island II Park
Sunset Lake Park Sunset #4
Tatum Park
Page 1 of 1
Difference
-0.71
0.83
-0.75
-0.69
-0.36
0.29
0.15
1.00
0.69
N/A
-0.05
-0.09
N/A
N/A
-0.34
-0.47
-0.25
-0.10
N/A
-1.19
-0.16
-0.75
N/A
0.33
-0.67
N/A
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty
N/A - Not assessed
~ MIAMI BEACH
Parking Lot Cleanliness Summary Report
Parking Lot
10th Street / Washington Avenue
11th Street I Collins Avenue
11th Street I Jefferson Avenue
13th Street / Collins Avenue
13th Street Provisional Lot
15th Street / Michigan Avenue (Softball Lot)
16th Street I West Avenue
17th Street I Washington Avenue
17th Street I West Avenue (Epicure)
18th Street I Conv. Center Drive
18th Street I Meridian Avenue
18th Street I Purdy Avenue (south)
19th Street I Conv. Center Drive
19th Street / Meridian Avenue (Holocaust)
1 st Street / Ocean Drive
21 st Street I Collins Avenue
27th Street I Collins Avenue
34th Street I Collins Avenue
35th Street I Collins Avenue
40th Street I Chase Avenue
40th Street I Prairie Avenue
40th Street I Royal Palm Avenue
41 st Street I Alton Road
42nd Street I Jefferson Avenue
42nd Street I Royal Palm Avenue
46th Street / Collins Avenue
47th Street I Sheridan Avenue
4th Street / Alton Road
53rd Street I Collins Avenue
64th Street / Collins Avenue
65th Street / Indian Creek (MARINA)
6th Street I Collins Avenue
6th Street I Meridian Avenue
71 st Street! Bonita Drive
71 st Street I Carlyle Avenue
71 st Street / Harding Avenue
71st Street / Harding Avenue (west)
72nd Street I Carlyle Avenue
72nd Street I Collins Avenue
75th Street I Collins Avenue
777 17th Street
79th Street I Collins Avenue
80th Street I Collins Avenue
83rd Street I Abbott Avenue
83rd Street I Collins Avenue
FY04/05 Q4
2.38
2.13
2.13
Page 1 of 2
Difference
0.18
0.38
0.38
-0.07
-0.04
-0.50
-1.42
-0.94
-0.02
N/A
-0.04
0.34
0.75
0.38
0.14
0.13
-0.29
0.58
0.12
-1.08
0.00
-1.13
-0.05
-1.17
-0.17
-0.25
0.67
0.00
1.50
0.45
-1.12
-0.28
-0.17
-1.42
0.72
0.59
1.33
0.30
1.17
-0.33
0.44
-0.33
-1.42
-1.00
N/A
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty
N/A - Not assessed
~ MIAMI BEACH
Parking Lot Cleanliness Summary Report
Parking Lot
84th Street / Collins Avenue
87 Terrace / Collins Avenue
9th Street / Washington Avenue
Biscayne Street / Ocean Drive
Lincoln Lane N / Lenox Avenue (east)
Lincoln Lane N / Lenox Avenue (west)
Lincoln Lane N / Meridian Avenue
Lincoln Lane S / Euclid Avenue (west)
Lincoln Lane S / Jefferson Avenue (east)
Lincoln Lane S / Jefferson Avenue (west)
Lincoln Lane S / Michigan Avenue (west)
Normandy Drive / Bay Road (north)
Normandy Drive / Bay Road (south)
Normandy Drive / Vendome
South Pointe Park
South Pointe Park - Restaurant
West 24 Terrace/Flamingo Dr
Page 2 of 2
Difference
-2.50
-0.67
0.63
0.05
N/A
0.71
0.00
0.52
-0.08
-0.52
-0.36
-0.67
-0.88
-0.08
N/A
0.88
-0.06
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty
N/A - Not assessed
lp\ MIAMI BEACH Index: 1 - Extremely Clean
2 - Clean
Cleanliness Summary for Parking Lots 3 - Somewhat Clean
4 - Somewhat Dirty
Parking Lots Avera e Score 5 - Dirty
FY04I05 Q4 FY05/06 Q1 Difference 6 - Extremely Dirty
Commercial - Entertainment 2.27 2.02 0.26
Commercial - Non-Entertainment 2.25 2.49 -0.24
Cleanliness Per Factor
Commercial - Entertainment
Litter I Trash 2.63 0.21
Organic Materials 2.28 0.32
Fecal Matter -0.04
Litter I Garbage Cans 2.75 0.53
Commercial - Non-Entertainment
Litter I Trash 2.74 3.10 -0.37
Organic Materials 2.34 2.78 -0.44
Fecal Matter -0.26
Litter I Garbage Cans 2.51 _~.4..L- 0.10
Cleanliness Per Time of the Week
Commercial - Entertainment
Weekday (Monday 8AM - Friday 5PM) 2.3r-- 0.45
Weekend (Friday 8PM - Sunday 12AM) 2.23 2.14 0.09
Commercial - Non-Entertainment
Weekday (Monday 8AM - Friday 5PM) 2.:23 "2. 5"9- -0.36
Weekend (Friday 8PM - Sunday 12AM) 2.27 2.4~ -0.15
Cleanliness Per Time of the Dav
Commercial - Entertainment
Daytime (8AM - 5PM) 2.2g--- 2.04 0.25
Night (8PM - 12AM) 2.20 0.31
Late Night (12AM - 8 AM) 2.35 2.11.....- -0.09
Commercial - Non-Entertainment
Daytime (8AM - 5PM) 2-:-33 2.48 -0.15
Night (8PM -12AM) 2.4~ -0.55
Cleanliness Per Time of the Week and Time of the Dav
Commercial - Entertainment
Weekday Daytime 2.41 2.04 0.37
Weekday Night 2.19 0.55
Weekend Daytime 2.1~ 2.03 0.10
Weekend Night 2.23 2.10 0.13
Weekend Late Night 2.35 2.44 -0.09
Commercial - Non-Entertainment
Weekday Daytime 2.23 2.59 -0.36
Weekend Daytime 2.47 2.36 0.11
Weekend Ni ht 2.49 -0.55
~
MIAMI BEACH
Cleanliness Summary for Waterways
Waterway Areas Average Score
FY04l05 Q4 FY05/06 Q1 Difference
Waterways (Non- hotspots) 2.94 2.66 0.28
Waterway Hotspots 2.83 3.06 -0.23
All Waterways 2.92 2.77 0.15
Cleanliness Per Factor
Waterways (Non- hotspots) -
Litter / Trash 2.9-6' - 2.76 0.20
Organic Materials 2.93 2.57 0.36
Waterway Hotspots -
Litter / Trash 3.00 3.65 -0.65
Organic Materials 2.67 2.47 0.20
Cleanliness Per Time of the Week
Waterways (Non- hotspots) - -
Weekday (Monday - Friday) 2.74 2.54 0.20
Weekend (Saturday - Sunday) 3.24 2.81 0.43
Waterway Hotspots
Weekday (Monday - Friday) 3.21 3.11 0.10
Weekend (Saturday - Sunday) 2.30 3.00 -0.70
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty
~ MIAMI BEACH
Cleanliness Summary for Beach Areas
Beach Areas
FY04I05 Q4 Difference
Miami Dade County Responsibility
Beach (MDC) 2.52 0.56
City of Miami Beach Responsibility
Sand Dunes 2.38 0.38
Boardwalk I Beachwalk 2.15 0.18
Beach Spoils 2.69 2.10 0.59
Cleanliness Per Factor
Beach (MDC)
Litter I Trash 2.76 2.33 0.43
Organic Materials 3.19 2.47 0.72
Fecal Matter 0.27
Litter I Garbage Cans 2.48 0.80
Sand Dunes
Litter I Trash 0.26
Organic Materials 0.66
Fecal Matter 0.23
Boardwalk I Beachwalk I Serpentine
Litter I Trash 2.35 0.12
Organic Materials 2.17 0.26
Fecal Matter -0.02
Litter I Garbage Cans 2.39 0.35
Beach Spoils
Litter I Trash 3.14 0.62
Organic Materials 2.94 0.78
Fecal Matter 0.37
Cleanliness Per Time of the Week
Beach (MDC)
Weekday (Monday - Friday) 2.49 0.46
Weekend (Saturday - Sunday) 2.60 0.70
Sand Dunes
Weekday (Monday - Friday) 2.40 0.22
Weekend (Saturday - Sunday) 2.30 0.52
Boardwalk I Beachwalk I Serpentine
Weekday (Monday - Friday) 2.04 -0.09
Weekend (Saturday - Sunday) 2.46 0.86
Beach Spoils
Weekday (Monday - Friday) 2.67 0.42
Weekend (Saturday - Sunday) 2.78 0.83
Index: 1 - Extremely Clean
2 - Clean
3 - Somewhat Clean
4 - Somewhat Dirty
5 - Dirty
6 - Extremely Dirty