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RESOLUTION NO. 2006-26154
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, APPROVING AND AUTHORIZING THE MAYOR AND
CITY CLERK TO EXECUTE AN AGREEMENT WITH INTERNATIONAL
BUSINESS MACHINES (IBM) CORPORATION, PURSUANT TO REQUEST
FOR PROPOSALS (RFP) NO. 36-05/06 FOR THE DESIGN, DEPLOYMENT,
AND MANAGEMENT OF A CITYWIDE WIRELESS NETWORK (Wi-Fi), IN THE
BASE ESTIMATED AMOUNT OF $4,498,800, WHICH INCLUDES THE COST
FOR THE NETWORK INFRASTRUCTURE, ARCHITECTURE AND DESIGN
SERVICES, INSTALLATION, AND SIX (6) YEARS OF OPERATION,
MAINTENANCE, PROJECT MANAGEMENT, SUPPORT AND WARRANTY
SERVICES; FURTHER APPROVING OPTION NO. 2 FOR 100% CITYWIDE
ACCESS, IN THE ESTIMATED AMOUNT OF $669,000; PROJECT
CONTINGENCY, IN THE AMOUNT OF $248,771; AND ACCEPTANCE OF
PUBLIC BENEFITS OFFERED BY IBM; AND FURTHER APPROPRIATING
FUNDS, IN THE AMOUNT OF $1,886,652, FROM THE INFORMATION AND
COMMUNICATION TECHNOLOGY FUND.
WHEREAS, on July 27, 2005, the Mayor and City Commission approved
the issuance of Request for Proposals (RFP) No. 36-04/05 for the Design,
Deployment and Management of the Wireless Miami Beach Broadband Network
(the RFP); and
WHEREAS, the Mayor and City Commission, at its December 7, 2005
meeting, adopted Resolution No. 2005-26084, which directed the Administration to
negotiate with respective proposers, International Business Machines (IBM) and
Wireless Facilities, Inc. (WFI); and
WHEREAS, the City Commission also directed the Administration to
perform a pilot test of both IBM and WFl's proposed networks; and
WHEREAS, the Administration provided both IBM and WFI with four (4)
proposed sites for their selection and ranking in order of preference, one (1) being
the most preferable, and four (4) being the least preferable; and
WHEREAS, both IBM and WFI were provided with the performance criteria
for the pilot testing; and
WHEREAS, the City's WiFi Consultant, Civitium, and its test team partner,
Wireless-nets, Ltd. (the Test Team) developed the test plan and led the testing
efforts for the IBM and WFI pilot systems; and
WHEREAS, the testing was conducted to assess the IBMand WFI systems'
ability to support the technical requirements, as defined in the RFP; and
WHEREAS, the Test Team determined that both networks performed well,
with no significant differences given the variations in Radio Frequency (RF)
environment and land use; and
WHEREAS, following the pilot testing, the Administration proceeded to
negotiate with IBM and WFI, respectively, with focus on achieving the City's goals
and objectives of providing:
1) a universal, robust, and secure wireless broadband throughout the City
at a level sufficient to support public safety and other government use;
and
2) provide free hot zones at the specified locations for public access; and
WHEREAS, after numerous contract discussions over the past several
months, on February 21, 2006, both IBM and WFI submitted their best and final
offers; and
WHEREAS, based on an analysis of IBM and WFl's best and final offers,
the Administration has determined that IBM's offer is the best value solution for the
City's WiFi initiative; and
WHEREAS, during the negotiation process, the City was also successful in
lowering IBM's proposed cost, as presented to the City Commission on December
7, 2005, from $5,690,154, to $5,167,800; a savings to the City of $526,372; and
WHEREAS, IBM's best and final price is $125,389 lower than WFI's best
and final price, and includes significant difference in added value in public benefits;
and
WHEREAS, accordingly, the Administration and IBM have negotiated the
attached Agreement for the Design, Deployment and Management of the Citywide
Wireless Network, in the base estimated amount of $4,498,800, which includes the
cost for the network infrastructure, architecture and design services installation,
and six (6) years of operation, maintenance, project management, support and
warranty services; and
WHEREAS, in addition to the base cost, the Administration recommends
approval of Option No.2, for a 100% Citywide access, in the estimated amount of
$699,000; and
WHEREAS, the Administration further recommends a project contingency,
in the amount of $248,771; and
WHEREAS, the Administration and IBM have also negotiated, in the
attached Agreement, certain public benefits to be offered by IBM.
NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND
CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor
and City Commission hereby approve and authorize the Mayor and City Clerk to
execute an Agreement with International Business Machines (IBM) Corporation,
pursuant to Request for Proposals (RFP) No. 36-04/05 for the Design,
Deployment, and Management of a Citywide Wireless Network (Wi-Fi), in the base
estimated amount of $4,498,800, which includes the cost for the Network
infrastructure; architecture and design services; installation, and six (6) years of
operation; maintenance, project management, support and warranty services;
further approving Option No. 2 for a 100% Citywide access, in the estimated
amount of $669,000; a Project contingency, in the amount of $248,771; and
acceptance of public benefits offered by IBM; and further appropriating funds, in
the amount of $1,886,652, from the Information and Communication Technology
Fund.
PASSED AND ADOPTED THIS 8th
DAY OF March
,2006
ATTEST:
_~~r fcv-~
CITY CLERK
Robert Parcher
~~
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]
Vice-Mayor Jerry Libbin
T :\AG EN DA \2006\mar0806\Reg u lar\ Wi Fi Reso .doc
APPROVED AS TO
FORM & LANGUAGE
& FOR EXECUTION
'"1 J '2)( JD~
, Date
COMMISSION ITEM SUMMARY
Condensed Title:
A Resolution Of Approving The Agreement With IBM For The Design, Deployment, And Management
Of A Citywide Wireless Network (Wi-Fi); Acceptance Of Public Benefits Offered By IBM; Authorizing
The Mayor And City Clerk To Execute An Agreement With IBM; And Further Appropriating Funds In
The Amount Of $1,886,652 From The Information And Communication Technoloav Fund.
Ke Intended Outcome Su orted:
Improve process through Information Technology; and Increase community satisfaction with City
services.
Issue:
Shall the City Commission Approve the Resolution?
Item Summary/Recommendation:
The Mayor and Members of the City Commission (the "City Commission") at its December 7,
2005 meeting adopted Resolution No. 2005-26084, which directed the Administration to
negotiate simultaneously, with both International Business Machines (IBM) and Wireless
Facilities, Inc. (WFI). Additionally, the City Commission directed the Administration to
perform a pilot test of both IBM's and WFI's networks.
The City's WiFi Consultant, Civitium's bottom line regarding the pilot testing is that both networks
performed well with no significant differences given the variations in Radio Frequency (RF)
environment and land use. The IBM proposed 2.4 GHz Tropos solution for meshing and
access layer offers the advantage of built-in 8-10 hour back-up battery that can
accommodate 480 volts of power on the streetlight poles in the South Beach area.
It is important to note that IBM demonstrated a great understanding of the City's needs and
clearly desires to establish a long term win-win relationship with the City. During the negotiations'
process, the City was successful in lowering the proposed cost as presented to the City
Commission on December 7,2005, from $5,690,154 to $5,167,800, a savings to the City of
$526,372.
IBM's best and final price is $125,389 lower than WFI's best and final price, and includes
significant difference in added value in public benefits; IBM -- $5,167,800; and WFI --
$5,293,189
Advisory Board Recommendation:
I
Financial Information:
Source of Amount Account Approved
Funds: 1 $1,886,652 Information and
Communication Technology
Fund.
D 2
3
4
OSPI Total
Financial Impact Summary:
Cit Clerk's Office Le islative Trackin
Gus Lopez, ext. 6641
Si n-Offs:
Department Director
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MIAMI BEACH
AGENDA ITEM
DATE
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City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachfl.gov
TO:
FROM:
DATE:
SUBJECT:
COMMISSION MEMORANDUM
Mayor David Dermer and Members of the City Commission
Jorge M. Gonzalez, City Manager ~ ~~
March 8, 2006 U
RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, APPROVING THE AGREEMENT BETWEEN
INTERNATIONAL BUSINESS MACHINES (IBM) CORPORATION AND THE
CITY OF MIAMI BEACH, FOR THE DESIGN, DEPLOYMENT, AND
MANAGEMENT OF A CITYWIDE WIRELESS NETWORK (Wi-Fi); IN THE
BASE ESTIMATED AMOUNT OF $4,498,800, WHICH INCLUDES THE COST
FOR THE NETWORK INFRASTRUCTURE, ARCHITECTURE AND DESIGN
SERVICES, INSTALLATION, AND SIX (6) YEARS OF OPERATION,
MAINTENANCE, PROJECT MANAGEMENT, SUPPORT AND WARRANTY
SERVICES; OPTION NO. 2 FOR A 100% CITYWIDE ACCESS IN THE
ESTIMATED AMOUNT OF $669,000; PROJECT CONTINGENCY IN THE
AMOUNT OF $248,771 ; ACCEPTANCE OF PUBLIC BENEFITS OFFERED
BY IBM; AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN
AGREEMENT WITH IBM; AND FURTHER APPROPRIATING FUNDS IN THE
AMOUNT OF $1,886,652 FROM THE INFORMATION AND
COMMUNICATION TECHNOLOGY FUND.
ADMINISTRATION RECOMMENDATION
Adopt the Resolution.
FUNDING
The Information and Communication Technology Fund appropriation for Fiscal Year (FY)
05/06 cost consists of the following: 1) $1,449, 509 for capital equipment plus a 20%
contingency of $248,771 for a total capital cost of $1,698,290; 2) Option 2 (100%
Citywide access capital cost of $56,160; and 3) operating costs of $132,212 for FY
05/06. The FY 06/07 through FY 11/12 operating costs of $3,529,919, will be funded
from Information and Communication Technology Fund future budgets.
ANAL YSIS
The Mayor and Members of the City Commission (the "City Commission") at its
December 7, 2005 meeting adopted Resolution No. 2005-26084, which directed the
Administration to negotiate simultaneously, with both International Business Machines
(IBM) and Wireless Facilities, Inc. (WFI). Additionally, the City Commission directed the
Administration to perform a pilot test of both IBM's and WFI's networks.
WiFi Commission Memo
March 8, 2006
Page 2 of 26
PILOT TEST
The Administration provided both IBM and WFI with four (4) proposed sites for their
selection and ranking in order of preference - one being the most preferable and
number four being the least preferable.
IBM selected Location A, South Beach, and WFI selected Location C, Middle Beach. It
was subsequently discovered that there did not exist a sufficient number of City-owned
street poles for WFI to deploy their network in Middle Beach. Therefore, both IBM and
WFI were informed and afforded an opportunity to select another location. IBM elected
to pilot their network in South Beach, and WFI elected to pilot their network in North
Beach.
Both IBM and WFI were provided with the performance criteria for the pilot testing. See
attachment labeled "Performance Criteria for City of Miami Beach Pilot Testing".
Both IBM and WFI were provided with the same timeline for pilot network
implementation timetable which was considered and agreed to by both IBM and WFI.
Additionally, both IBM and WFI were afforded an opportur:lity to participate in several
conference calls between the Administration and our WiFi Consultant, Civitium, to
ensure an understanding of the pilot testing criteria and process.
The City's WiFi Consultant, Civitium, and their test team partner, Wireless-nets, Ltd. (the
"Test Team"), developed the test plan and led the testing efforts for the IBM and WFI
pilot systems. The testing was conducted to assess IBM and WFI system's ability to
support the technical requirements defined in RFP No. 36-04/05 for the Design,
Deployment and Management of a Citywide Wireless Network.
The Test Team performed testing on the following dates: 1) IBM - January 30-31, 2006;
and 2) WFI - February 1-2, 2006. The testing was accomplished during the hours of
9:00 a.m. and 8:00 p.m. each day.
On February 21, 2006, the Test Team submitted its procedures and findings in the
attached report entitled "Municipal Wi-Fi Pilot Test Report". Both networks performed
well with no significant differences given the variations in Radio Frequency (RF)
environment and land use. The Test Team's Report is summarized as follows:
1. Connection Testing. The Test Team observed a packet trace of the
communications taking place during the association process between the
laptop and the mesh node for each configuration. There was no abnormal
protocol behavior during the association processes.
2. Signal Coverage Testing. The IBM and WFI pilot systems both met signal
coverage requirements as stated in the RFP. It is important to note that the
WFI system had the advantage of a much higher vantage point (rooftop
WiFi Commission Memo
March 8, 2006
Page 3 of 26
approximately 15 stories high) for mounting the antennas at the headend.
This allowed most if not all mesh nodes of the WFI system to be within line of
sight of the headend antennas. The IBM system made use of a much lower
rooftop (approximately 8 stories high) for mounting the headend antennas.
Many of the mesh nodes within the IBM system were not within line of sight of
the headend antennas. Obstructions such as tress and buildings were
between mesh nodes, gateways, and the headend. Despite these issues, the
signal coverage of the IBM pilot system met requirements and was just as
good if not better than the WFI system.
3. Performance Testing. The IBM and WFI pilot systems exceeded the
minimum 1 Mbps upstream and downstream throughput requirements stated
in the RFP. The IBM and WFI pilot systems both have sufficient capacity to
support 676 subscribers per square mile. This equates to approximately 20
subscribers per mesh node. The systems can both support this number of
subscribers actively checking email and browsing the Internet simultaneously.
4. Roaming Testing. Due to traffic and speed limits, the maximum speed
attained was 35 miles per hour when testing both pilot systems. Roaming
was not seamless for both the IBM and the WFI systems. Both systems
exhibited periodic disconnections from the network and average re-
association times of up to a minute. Because the testing was done with a
laptop and common radio card, these results are characteristic of typical user
devices. This will mostly impact the downloading of larger files and the ability
to support real-time voice applications while moving at vehicular speeds.
Roaming would likely be better, however, if using a client device having a
radio specially designed for roaming. There were no issues with seamless
roaming on either system when traveling at pedestrian speeds through the
pilot test areas. However, IBM's proposal includes a NetMotion solution
for session persistence for 600 licenses for usage by City employees.
5. Battery Backup Testing. The IBM and WFI pilot systems demonstrated the
ability to remain in operation for at least 1 hour after the electrical power was
removed.
The Testing Team's bottom line regarding the pilot testing is that both networks
performed well with no significant differences given the variations in Radio
Frequency (RF) environment and land use.
CONTRACT DISCUSSIONS
The contract discussions with both IBM and WFI were conducted in an open, fair and
competitive process, with focus on achieving the City's goals and objectives of providing:
1) A universal, robust, and secure wireless broadband throughout the City at a level
sufficient to support public safety and other government use; and 2) provide free hot
zones at the specified locations for public access.
WiFi Commission Memo
March 8, 2006
Page 4 of 26
The City's Chief Financial Officer (CFO) led the contract discussions with both IBM and
WFI, and was assisted by Civitium, the Law Firm of Leibowitz and Associates, and
members of the Information Technology Department and the City's Procurement
Director.
After numerous contract discussions over the past several months with IBM and WFI, on
February 21,2006, both IBM and WFI submitted their best and final offers. Based on an
analysis of IBM's and WFl's best and final offers, the Administration and our WiFi
Consultant, Civitium, determined that IBM's offer is the best value solution for the City's
WiFi initiative.
It is important to note that IBM demonstrated a great understanding of the City's needs
and clearly desires to establish a long term win-win relationship with the City. During the
negotiations' process, the City was successful in lowering the proposed cost as
presented to the City Commission on December 7, 2005, from $5,690,154 to
$5,167,800, a savings to the City of $526,372.
IBM's best and final price is $125,389 lower than WFl's best and final price, and includes
significant difference in added value in public benefits.
IBM -- $5,167,800
WFI -- $5,293,189
The IBM proposed 2.4 GHz Tropos solution for meshing and access layer offers the
advantage of built-in 8-10 hour back-up battery that can accommodate 480 volts of
power. As a result, the City does not have to exercise option three (3) for battery back-
up, or provide step-down power transformers to accommodate these devices on the
streetlights in the South Beach area.
ADDED VALUE - PUBLIC BENEFITS
The City was very successful in obtaining from IBM "added value" by way of public
benefits that provide significant value to the City's community. The "added value" public
benefits include but are not limited to:
1. High Rise, Condominium and Hotel Installation Discount Program
a. IBM will provide packaged pricing to Condominiums, Multiple Dwelling
Units and Hotels referred by the City of Miami Beach for wireless
access.
b. Each multiple unit dwelling requires an inspection and determination
of the most appropriate solution(s).
c. Options for deployment:
i. Distributed Antenna Systems
ii. Wireless bridge from the City Wide wireless network
iii. Fiber, if available
WiFi Commission Memo
March 8, 2006
Page 5 of 26
iv. Internal access points
v. External wireless base station
d. Packaged pricing
i. These prices are offered on a multiple unit basis.
ii. Pricing will be extended to the City of Miami Beach referrals at
State of Florida Contract terms and pricing generally reserved
for State and Local entities only.
iii. Current hardware discount rate associated with this solution is
25% off list price for the Alvarion equipment.
iv. Services will be offered at approximately 25% discount off list
price with terms consistent with the State of Florida Services
Contract on a fixed price basis.
2. Miami Beach Schools and Citywide Content Filtering Solution
The City of Miami Beach has requested a Content Filtering solution as an
addition to the Citywide Wireless Network to enforce usage policies the City may
wish to establish.
a. IBM can provide the Websense Enterprise Suite as an enhancement
to the WiFi Solution for filtering and reporting.
b. IBM is proposing a filtering software and services bundle to include:
i. Websense Enterprise Suite
ii. Unlimited database downloads
iii. Software maintenance for filtering
iv. Monitoring and Reporting
v. Configuration and Integration Services into WiFi Network
vi. Standard Technical Support
c. Special bundled pricing is offered for blocks of 2000 licenses and
subscription term of 34 months.
Per Extended
Seat Ext List
Description QTY List Price Discount Discounted
Price Price
Websense Enterprise for
2,000 Internet Access 2000 $42.00 $84,000.00 35% $54,600.00
Devices for 34 month
subscription
3. IBM Community Outreach Commitment
IBM will work with the City of Miami Beach, Miami-Dade Schools, and other not
for profits including organizations that provide services to the elderly at the City to
WiFi Commission Memo
March 8, 2006
Page 6 of 26
explore similar opportunities for community outreach as a commitment to our
partnership. IBM will provide the following:
a. Promote Technology Careers in the Classroom Program
i. IBM will provide three one to two hour labs per year to
introduce the children of the City of Miami Beach to the range
of exciting, profitable careers in engineering and IT.
ii. These labs are available to any of the City's Schools or
Community Centers.
iii. The presentations and labs can be offered to the City's
children from ages 11 to 17. The content, presentation, and
activities will be tailored to the target age group.
iv. There are four engaging presentations to choose from and
each includes hands-on activities and will make the school or
community center visit fun, easy and successful.
Presentations and activities include:
Encourage math & science -
Encourage math & science -
Preparing for an
Preparing students presentation
Preparing students presentation (with animation)
IT Careers: Getting started and activities guide
IT Careers: Workplace simulation
IT Careers: Jobs overview
IT Careers: Discussion starters
v. These sessions will be conducted by qualified IBM employees
who are engineers or IT Professionals that have completed the
2 hour training requirement to lead these workshops.
children
children
IT
11-14
14-17
career
b. Technology Workshops and Training for Teacher, Community Center
Personnel, Adults and Seniors
i. IBM will provide 3 technology training workshops per year
ii. These workshops are available to any of the City's Schools,
Community Centers, or senior homes.
iii. The workshops will be targeted and customized as applicable
for teachers, education staff, parents or seniors.
iv. The purpose of these workshops is to help participants learn
about acceptable Internet use and challenges/concerns about
integrating technology into education or community programs
v. Each workshop can consist of any two of the following
s~ssions plus Module 8 - City of Miami Beach WiFi Network
Overview:
MODULE 1: Getting Connected
MODULE 2: Tips for Searching the Internet
MODULE 3: Downloading from the Internet
MODULE 4: Netiquette
MODULE 5: Internet Troubleshooting
MODULE 6: Fun things to do on the Internet
MODULE 7: Safety on the Net
MODULE 8: City of Miami Beach WiFi Network
Overview
WiFi Commission Memo
March 8, 2006
Page 7 of 26
vi. IBM will provide all the materials for each session including the
presentation materials, participant handouts and activity
worksheets.
vii. IBM will coordinate the use of each facility's computer
resources if required for a particular session.
4. Miami Beach Schools Technology Program
a. IBM will provide thirty (30) PCs to the City of Miami Beach
Commission to distribute specifically for the use of the
underprivileged.
b. IBM will donate these PCs to an existing 501.3c organization.
5. IBM Equipment Purchase Program at IBM Employee Pricing
a. IBM will create and manage a customized Purchase Program portal
site specifically for the City of Miami Beach and its residents to
provide the same level of discount for IBM and Lenovo products
available to IBM employees. .
b. Program is available to Miami Beach residents for personal use
c. Program is available to Miami Beach City employees for personal use
d. Discounts are in addition to special promotions.
e. Purchasable items include notebooks, desktop PCs, monitors,
keyboards and other accessories.
6. Capacity Injection for Events
Though the proposed network is designed to handle a higher user load than
Miami Beach initially requested, there may be a need to augment capacity in
areas where an event is concentrated.
The method IBM will use to deliver consistent service to the guests and residents
of Miami Beach will be through the network operations center. IBM will baseline
the network activity at all points of the network on a regular basis so that existing
capacity can be gauged. As events are expected, IBM will be able to determine if
excess capacity might be needed.
1. IBM will provide a capacity injection kit and will deploy it to a specific area
where an event might warrant additional capacity.
a. The Capacity Injection Kit will consists of:
i. Quantity of 5 Tropos 5210 Metro Mesh Routers
ii. Quantity of 1 Alvarion 5.8GHz CPE (SU-A)Subscriber Unit
Hi. Site survey
iv. Configuration and Implementation Services
WiFi Commission Memo
March 8, 2006
Page 8 of 26
2. Each capacity injection kit will provide up to 270m bps of additional capacity at
the access layer and 45mbps at the backhaullayer.
3. The cost of the deployment and equipment for the capacity injection kit will be
$24,200 to $30,000.
4. The price range and capacity estimates are contingent on:
a. The proximity to an existing backhaul aggregation point
b. Line of sight conditions to an existing backhaul aggregation point
c. Having sufficient capacity at the target backhaul aggregation point to
handle the increase in capacity
d. Having adequate city supplied mounting infrastructure and power on
which to deploy the injection capacity kit.
5. IBM will determine the best solution to provide the required capacity as the
requirements for a specific event become available and the site survey is
conducted.
7. Location Awareness Capability
IBM will explore the applicability of location tracking with the City of Miami Beach
by evaluating various hardware and software solutions that run on the WiFi
network at no charge to the City.
8. Wireless Connectivity for Causeway and Jail Routes
IBM will explore with the City various methods to establish "out of city" network
connectivity for public safety officials who need to travel outside of the boundaries
of the Miami Beach WiFi network.
a. IBM will provide exploratory services in the amount of 100 hours to
establish a desired solution.
b. IBM will extend the State of Florida hardware contract pricing for the
elements of the network being deployed in Miami Beach. This pricing
is currently between 20% and 35% off of list price depending on the
specific hardware. Options include:
i. Roam to another network via session persistence.
ii. Extend coverage through access point or base station
technology deployments.
9. Mobile Building and Permitting
ISM will provide advisory consulting services up to 40 hours to the City of Miami
Beach to determine the options to bring the permitting application into the field
and onto the WiFi network.
WiFi Commission Memo
March 8, 2006
Page 9 of 26
10. WiFi-enabled Multi-space Parking Pay Stations
IBM will provide up to 100 hours of integration consulting support through to
assist with bringing the parking meter solution onto the WiFi network. This
includes such tasks as:
a. Bench testing
b. Integration into the terminal management system
c. Field testing and validation of real time statistics
d. Identification of work required to integrate the meters onto the
wireless network
11. IBM Accessibility Technologies
IBM will provide a trial version and special pnclng for a tool that is not
commercially available to other organizations to improve accessibility of the
Miami Beach web site. Capability includes:
a. Downloadable software from the web site
b. Unlimited number of users per web site
c. Allows customizable color, sound effects
d. Reads text aloud in 9 languages, with adjustable speed, volume
control
e. Purchase price: $50,000 - $60,000 Y1
f. License and support services: $16,000 - $20,000 Y2 forward
12. Mobile Incident Command Trial
IBM will provide one NIMS 2.0 compliant Mobile Incident Command prototype for
a trial period of 60 days.
Specifics of the trial include:
a. 60 day trial duration
b. One mobile hardware device, including, software, and support
c. Solution is NIMS 2.0 compliant
13. Governmental and Packaged Solutions for Fixed Video and In-Car Video
The IBM team has developed comprehensive offerings for stationary and in-car
WiFi Commission Memo
March 8, 2006
Page 10 of 26
video capture for States and Local Governments. This includes digital video
capture system, integration services, and data management software and
hardware. Our offerings are backed by a team of skilled consultants and
technologists to accomplish these complex solution objectives. We are well
positioned to efficiently provide the equipment and related services to support the
deployment of digital video system and the management of the video captured.
In addition to our technology capabilities and knowledge, we have years of
experience working with state and local law enforcement organizations
nationwide.
a. IBM will provide a free pilot the City of Miami Beach consisting of a 30 day
trial for one car outfitted with one camera.
i. IBM will provide the server and storage required to capture up 6 hours
of video at 15 frames per second. The video will be stored for 5 days
during the pilot.
ii. One existing City of Miami Beach workstation will be set up to view the
video.
iii. IBM will install the equipment in one City of Miami Beach vehicle.
iv. The City of Miami Beach will provide network connectivity for the server.
b. IBM has estimated the following pricing for future and potential Digital Video
Solutions for Miami-Beach:
i. Stationary/Fixed Video --$2,000-$12,000 Per Camera (Minimum of 20
cameras)
-OR-
ii. In-Car Digital Video--$9,000 - $10,000 Per Vehicle (Minimum of 20
vehicles)
iii. These estimates include all software and the server with internal
storage based on the following assumptions:
1. Mpeg 4 video is captured and stored at 15 frames per
second using CIF (352x288) or QCIF2 (704x288) resolution
(These are standard specifications in terms of format and
quality for digital video surveillance.)
2. A maximum of 6 hours of video is captured daily (A typical
high end estimate is 2 hours of video per shift.)
3. The video will be stored on the server for 30 days.
For In-Car Video Solution the following assumptions and City of
Miami Beach responsibilities apply:
WiFi Commission Memo
March 8, 2006
Page 11 of 26
1. The City of Miami Beach will utilize existing Mobile Data
Terminals (Le. laptops in vehicles) which have at least 5 GB
of free space on their internal hard drive for storage.
2. IBM will determine whether the City's Mobile Data Terminals
have the minimum requirements for the solution at the time
of interest.
3. The video will only be stored on the Mobile Data Terminals
for a maximum of 2 days before it is automatically uploaded
to the storage server or manually transferred.
iv. These estimates are for budget and planning purposes only.
c. Storage Requirements Calculation Logic
L The following storage calculations provide the details incorporated into
our estimates.
14. Mobile Noise Complaint Inspection Pilot
IBM will provide a 60 trial of a hand held mobile noise complaint solution.
Specifics of the trial include:
a. Creation of one Noise Complaint Inspection Form
b. 60 day trial to include evaluation software licenses
c. One way upload to backend complaint system
d. Data and forms are hosted at an ASP for trial period
e. Hardware evaluation units can be arranged
f. $15,000 charge for pilot execution and support by IBM
WiFi Commission Memo
March 8, 2006
Page 12 of 26
15. Project Management Office
IBM's project management office consists of the following:
a. Single Point of Contact (SPOC) through its project management office.
b. Staffed by a senior PMI certified project manager
c. An IT Architect
d. Network Specialists
e. Administrative support
f. IBM advocates telecommuting, so this staff will not necessarily work from
one physical location.
g. IBM's project team including customer support and technical resources
will report through the IBM Project Office to the IBM Project Manager.
h. The IBM Project Manager will report directly to the City of Miami Beach's
designated project manager for the wireless project.
i. IBM will commit to utilizing network and office space at the Old City Hall
location or a location to be determined with the City in order to provide a
location for server hardware and physical work space for on the ground
team members.
j. Additionally, IBM may wish to work with the City to establish a physical
office within the City of Miami Beach and will coordinate with the City to
determine the details of such an arrangement. The local IBM team
currently operates out of the Coral Gables facility where IBM has been
based for the last 15 years.
16. Sponsorship Marketing and Marketing Support
IBM will coordinate a promotional campaign in conjunction with the City of Miami
Beach to include:
a. Press releases
b. White papers
c. Internal and external promotional pieces
d. IBM will work with the City of Miami Beach to ensure the City is
represented at business shows and trade fairs.
e. IBM will collaborate with the City of Miami Beach to develop joint
opportunities to host IBM Customer Executive Events.
WiFi Commission Memo
March 8, 2006
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f. IBM will host one significant event each year in the City of Miami
Beach.
g. IBM will induct the City of Miami Beach into the Executive Contact
Program, which creates strategic links between the top City
officials and a senior IBM executive in order to showcase IBM
Company and community activities, including initiatives and
grants.
17. IBM Scripps Infectious Disease Research
On February 16, 2006, an announcement was made by IBM, Governor Jeb Bush,
and Scripps to unveil the details of an exciting collaboration on pandemic
research to be headquartered in South Florida. IBM and Scripps are already
working on a similar project based in California in which over 200 million
computational cycles have been generated and analyzed for HIV treatment
research.
IBM invites the City to join forces with other governmental agencies who are
participating in this project.
18. IBM Institute for Electronic Government
The City can showcase its technology at IBM's Institute for Electronic
Government in Washington D.C. Since it opened in 1996, over 25,000
government leaders from around the world have visited the lEG for customized
meetings, for tours of the 15,000 square feet of demonstration space, for
collaboration and idea-exchange with their peers and IBM executives and staff
who have deep experience in the business of state and local government. This is
a win-win for IBM and for the cities that are featured at the lEG, IBM's briefing
center dedicated to eGovernment.
Piggyback User Access
All entities approved by the City of Miami Beach are eligible to receive or utilize the City's
contract pricing and terms and conditions. The City shall have no liability to IBM for the
cost of any purchase made by an ordering entity and shall not be deemed to be a party
thereto. IBM shall pay to the City of Miami Beach on a monthly basis, 1 % of the total
dollar amount of all sales to governmental, not for profit or quasi governmental entities,
resulting from this contract and/or utilization of the City's contract, pricing, or terms and
conditions.
WiFi Commission Memo
March 8, 2006
Page 14 of 26
PROPOSED AGREEMENT
The negotiated agreement will ensure that the City receives a "turnkey solution" and a
"state of the art" system, consists of a wireless network covering all 7.1 square miles,
and simple to maintain and inexpensive to upgrade with expansion to satisfy future
needs for additional functionality and/or capacity. The proposed "system" will include:
. Network infrastructure procurement;
. Architecture and design services;
. I nstallation services;
. Telecommunications provisioning and services;
. Network monitoring and management services;
. Network maintenance and upgrade services;
. Operations Support Systems (OSS) services;
. Customer service and technical support services;
. Software hosting services; and
. Program and project management services.
IBM's system will support the following categories of service and will be flexible to
accommodate new services over time.
Free basic internet access for publi Residents, tourists, business
access ravelers
IBM's network will meet the following requirements.
. Support throughout the Coverage Area for wireless access from desktop
PCs, laptop PCs, handheld devices, mobile phones and other manned or
unmanned devices equipped with either an IEEE 802.11 b or 802.11 g ("Wi-
Fi") wireless interface.
· Support throughout the Coverage Area for "best-effort" service with an
average net throughput per subscriber of one (1) megabit per second (Mbps)
upstream (client device to network) and downstream (network to client
device) transmission.
· 95% in-street (outdoor) coverage for the devices referenced above within the
Coverage Area with no additional hardware required beyond the device's
standard wireless interface.
WiFi Commission Memo
March 8, 2006
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. 70% in-building (indoor) coverage for residences and businesses within the
Coverage Area. A residence or business is assumed covered under this
requirement if a single, first or second-floor room, (e.g. adjacent to an exterior
wall in the residence or business), can access the wireless network at the
stated best-effort service levels.
. Support for having parks, common areas and other public spaces within the
City defined and managed to allow any user with a mobile device to gain free
and open access to the System while in these areas.
. Provide the infrastructure, deployment, management, software for free public
access Citywide - 100% hot zone.
. Battery and/or solar power backup for all network equipment sufficient to
assure continuous operation at full power and functionality for a period of not
less than one (1) hours in the absence of utility power. The IBM proposed
2.4 GHz Tropos solution for meshing and access layer offers the
advantage of built-in 8-10 hour back-up battery that can accommodate
480 volts of power on the streetlight poles in the South Beach area.
. Support for a mixed wireless and wired "backhaul" solution to aggregate Wi-
Fi network traffic from multiple subscribers and access points back to an
Internet point of presence ("PoP").
. Support for the use of City-owned structural assets, such as street light poles
and utility poles or other assets which the City may provide access to.
. Support for pole, roof and wall mount options for wireless network equipment.
. Compliance to IP56/NEMA4 dust and water ingress ratings for all outdoor-
mounted equipment.
. Support for ambient temperature ranges of 0 F to +122 F for all outdoor-
mounted equipment.
. Support for all outdoor-mounted equipment to withstand wind loads up to 150
mph and consistent with any codes and/or regulations that may exist within
the City of Miami Beach, with no impact to operation of the System.
· Protection against power surges, including lightning strikes, for all electrical
and network connections.
· Support for the logical segmentation of the System to support different
"domains" of users (e.g. secure access by government agency personnel,
open access for public users, etc.). This will include the ability to define and
manage different profiles for authentication, encryption and other service
characteristics based on the requirements of each user domain.
WiFi Commission Memo
March 8, 2006
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. Support for parks, common areas and other public spaces within the City
defined and managed to allow any user with a mobile device to gain free and
open access to the System while in these areas.
. Support for seamless, in-motion usage throughout the Coverage Area by
government users. This includes the ability for subscribers to maintain
"session-level" persistence while the subscriber's device is in motion at
speeds up to sixty (60) miles per hour.
. Sufficient capacity throughout the System to support the subscriber
projections defined by the City at the service levels described above
throughout the contract term.
. Scalable to support additional users, capacity, and functions throughout the
contract term.
. Support for both 32 bit (IPv4) and 128 bit (IPv6) IP Addressing, including
multicast and anycast support.
. Support for the prioritization of network traffic for specific applications, users,
devices, and domains.
. Fault tolerance mechanisms to mitigate and/or eliminate single points of
failure for all components of the System.
. Guaranteed reliability of 99.9% for the 802.11 g and 802.11 b tier of the
System and 99.999% for the backhaul and PoP tiers of the System.
. Support within any proposed fixed wireless backhaul solution to also provide
advanced subscriber services beyond the level(s) of service available through
the Wi-Fi tier of the System.
. Support for state-of-the-art security standards. These must include:
o Physical security for all critical network equipment and other
components of the System via secured facilities.
o Support for Media Access Control ("MAC") address filtering.
o Support for Wired Equivalent Privacy ("WEP") encryption, including
both 64 and 128 bit keys.
o Support for Temporal Key Integrity Protocol ("TKIP") encryption.
o Support for Advanced Encryption Standard ("AES") encryption.
o Support for Wi-Fi Protected Access ("WPA").
o Support for 802.1x authentication using Extensible Authentication
Protocol ("EAP") and "Remote Authentication Dial-In User Service"
("RADIUS").
o Support for the suppression of Extended Service Set Identifier
("ESSID") broadcasts.
o Support for multiple ESSIDs and the ability to map ESSIDs
individually to Virtual LANs ("VLANs").
WiFi Commission Memo
March 8, 2006
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o Support for filtering of traffic based on Internet Protocol ("IP")
addresses, subnets and Transmission Control Protocol ("TCP") ports.
o Support for Virtual Private Network ("VPN") tunneling.
o Support for encryption of all control and network management traffic
transmitted within the System.
. Support the ability to define and manage unilateral, inbound roaming
relationships whereby subscribers to other Wi-Fi services (e.g. T-Mobile,
Sprint) may gain access to the System over time to support evolving business
models and opportunities.
. Support the ability to define and manage unilateral, outbound roaming
relationships whereby subscribers to the System may gain access to other
approved Wi-Fi services over time to support evolving business models and
opportunities.
B. Architecture and Design Services
IBM has developed an overall architecture for the System, to include all network
equipment, hardware, software and other components required to meet the following
City requirements:
. The City's unique land area, geography, terrain, foliage, morphology (land use),
structural mounting assets and other factors that may impact the performance,
reliability or scalability of the System;
. Network equipment, hardware, software and other components proposed are to
be integrated to meet the requirements defined in the RFP;
. Core business processes to be used throughout the System (e.g. call flow for
customer service, billing cycles, trouble ticketing);
. Reliability requirements and service levels;
. All pre-installation site acquisition, site survey, propagation modeling and other
work required to determine the configuration for all infrastructure components in
the System;
. The tools and processes to be used for all post-installation testing and
verification of performance, reliability and scalability for all parts of the Coverage
Area;
. A detailed description of the deliverables to be provided to the City following the
post-installation testing and verification process;
. A detailed Implementation Plan, Statement of Work, Project Schedule and
Milestone Payment Schedule;
. A final "as built plan" for the network infrastructure, supplied in ESRI coverage
(.eOO) or shapefile format. All base mapping must be accurate to 1"=200'
national mapping accuracy standards.
C. Installation Services
IBM will include the turnkey installation and configuration services required for the
successful deployment of the System. This is to include, but not be limited to the
following:
WiFi Commission Memo
March 8, 2006
Page 18 of 26
. The installation and configuration of all network components, access points,
routers, bridges and other network equipment;
. Coordination with the City and any other parties required for access to any
structural assets, facilities or permits required for the installation of the System;
. The ramp-up and activation of all services defined to include but not be limited to
customer service, technical support, hosting, OSS, network management
systems, processes and personnel;
. The configuration and integration of all components in the Systems to meet the
requirements defined in the RFP;
. Adherence to any FCC rules or guidelines for the configuration and installation of
any wireless equipment using licensed or unlicensed spectrum, with specific
emphasis on Part 15 of Title 47 of the Code of Federal Regulations for
unlicensed operation;
. Any tuning required throughout the contract term to meet the service level
agreements ("SLAs") defined in the RFP; and
. A safety plan detailing precautionary measures taken to mitigate risks during
installation.
D. Telecommunications Provisioning and Services
IBM will include a detailed description about network capacity estimates for aggregation
points and maintenance services for any wired or wireless leased line
telecommunications services needed to support their System throughout the contract
term. This is to include, but not be limited to the following:
. A detaired description for how capacity estimates for all aggregation points in the
System was derived. This description can use either or both of the following
methods:
o Concurrent subscriber bandwidth usage for each category of service
referenced in Section I and subscriber projection defined in Section I of
the RFP, expressed in kilobits per second (Kbps) per subscriber.
o Oversubscription rates for each category of service referenced in Section
I and subscriber projection defined in Section I of the RFP, expressed as
a ratio of subscriber bandwidth sold to net aggregation-point bandwidth
available.
E. Network Monitoring and Management Services
WiFi Commission Memo
March 8, 2006
Page 19 of 26
IBM will include a turnkey solution for the monitoring and management of the System.
This will include all network equipment, hardware, software, tools, personnel and other
components required to meet the reliability and performance goals established in the
contract.
F. Security Management
IBM will control access to network and system resources according to defined policies
so that the network cannot be sabotaged (intentionally or unintentionally) and those
without appropriate authorization cannot access sensitive information.
In addition to supporting the five functional areas listed above, IBM's System will meet
the following technical requirements:
. Support for event notifications;
. Support for group management of system components;
. Built-in configuration database;
. Support for Simple Network Management Protocol ("SNMP") standards;
. Graphical representation of network data;
. Support for configurable Access Control Lists ("ACLs");
. Ability to drill-down on System components;
. Ability to auto discover new devices in the System;
. Support for wireless proxy agents for non-SNMP devices;
. Support for statistical reporting;
. Support for remote management and updates of remote system components
from a central location;
. Compatible with end point CSA client for remote users; and
. Compatible with City's existing network management software suites
CiscoWorks Version 5.5 and SolarWinds Version 8.0.
G. Network Maintenance and Upgrade Services
IBM will include routine maintenance of the System. This will include spare inventory,
upgrade cycles, capacity upgrades, or similar needs. IBM's System will also mitigate the
risk of obsolescence in the System over time. IBM will continuously upgrade the System
during the contract term. Proposals will install new nodes on as-needed basis during the
entire contract term to support additional capacity requirements if necessary.
IBM will maintain the System as the best of the best Citywide wireless network. IBM will
provide a complete replacement of the network infrastructure during the term of the
agreement. Additionally, IBM will comply with the following:
. An upgrade plan must be submitted in advance of any planned update,
subject to review and approval by the City;
. Minimal interruption of service can occur during these upgrades;
. Backwards compatibility must be provided for existing applications, services
and subscribers as upgrades occur; and
WiFi Commission Memo
March 8, 2006
Page 20 of 26
. Upgrade plans will consider the specific product roadmap for the equipment
vendor(s).
H. WiMax Upgrade Backhaul Capacity Injection
A key part of this technology refresh is the introduction of WiMax standard equipment
into the backhaul portions of the network. Prior to the adoption of 802.16e (Wi Max
mobility), WiMax is envisioned as a fixed wireless high capacity link capability. This
makes it a perfect alternative to getting high speed links to fixed locations, such as
backhaul or endpoint buildings. In order to get the most out of the investment in
additional hardware and associated labor, the WiMax technologies will be overlaid onto
the backhaul network. This overlay will effectively double the backhaul capacity of the
network from the proposed 200 Mbps to 400 Mbps.
I. Backbone and Mesh Capacity
The System will support 250,000+ subscribers; 26,000 active users; and 15,625
simultaneous users.
J. Scenario that Potentially Reduces Pole Count
As part of IBM's research to expedite deployment in the face of limited mounting assets,
IBM has looked at some additional technologies. There are a few different options for
base station deployments in the 2.4 GHz frequency that provide high power output and
directed signals, effectively increasing the coverage. Given this, there are base station
options to consider where there is limited pole infrastructure available today. IBM will test
and potentially use base station technology to augment coverage in those areas, such
as Middle Beach, that are challenged with limited pole infrastructure. This scenario
potentially would sav'e the City up to $200,000.
K. Operations Support Systems (OSS) Services
IBM will provide a turnkey solution for an Operations Support System ("OSS") that
integrates all customer service, technical support, provisioning, network element and
network management components as seamlessly as possible. Specific requirements
include, but are not limited to the following:
. The ability to support flexible service policies for time and for quality of
service;
. The design, development, management and hosting of a subscriber software
portal for the System;
. The portal must also support multi-lingual usage;
WiFi Commission Memo
March 8, 2006
Page 21 of 26
. The ability to support co-branding of the portal;
. The ability to define basic access and other value added service plans for
evolving business model opportunities over time;
. The ability to perform usage tracking, customer reporting and usage policy
enforcement; and
. Interoperability with RADIUS-based public access points and gateways.
L. Customer Service and Technical Support Services
IBM will include a turnkey solution for "tier-one" customer service and technical support
via a call center or other mechanism for public access hot zones and "tier-two" customer
service and technical support via a call center or other mechanism for government
users. Tier-one service refers to the diagnosis and resolution of issues identified by
public users at hot zone locations throughout the City. Tier-two service refers to the
diagnosis and resolution of issues identified by the City's IT department help desk that
provides tier-one support to government users.
The City has committed to provide tier-one customer service and technical support to
government users only, meaning that the City's IT help desk will be the "first line of
defense" for government subscribers on the network. Specific tier-two requirements that
must be met by IBM include:
. Issues from tier-one City IT help desk agents dealing with technical problems
reported by government subscribers (technical support issues);
. A toll free 1-800 number for the City IT help desk to contact IBM in order to
report an issue and obtain a resolution;
. Tier-two support hours are expected to be 24x7x365;
. Proactive notification to the City for network problems, outages and other
issues affecting the System via e-mail and Web interface;
. The development, maintenance and hosting of a library containing
electronically available frequently asked questions ("FAQ") to aid in self-
support;
. A secure, managed database of City call tracking detail, resolutions, etc.
This System should be fault tolerant and backed up on a regular schedule.
The System should also support secure login to private areas by the City and
include a system to retain all relevant documents for a period of at least two
(2) years;
. The creation and routine delivery of pre-defined and ad-hoc reports on
issues, wait times, abandoned calls, resolution times and other standard
customer service and technical support metrics;
. While no "warm transfer" of subscriber issues will be escalated from City
agents, IBM will support "three-party calls" with the IBM's agent, City agent
WiFi Commission Memo
March 8, 2006
Page 22 of 26
and subscriber to diagnose and resolve an issue. City IT Help Desk agents
will be required to retain ownership of the subscriber call;
. The ability to support "total call management", referring to the diagnosis and
resolution throughout the lifecycle of a subscriber or City agent issue.
This will include the ability to track a call from the time the issue is reported
through any escalation to other parties, and the closed-loop resolution with the
City agent.
M. Software Hosting and Facilities Services
IBM will be responsible for hosting the splash page/portal for the public access hot
zones. IBM has included all costs and detail for the following facilities-related services:
. Backup and recovery tools and processes;
. Proactive capacity planning; and
. Problem avoidance and change management tools and processes.
N. Program and Project Management Services
IBM will provide program and project management services throughout the contract
term. Specifically, these services will include:
. The designation of a Project Manager who has the authority to make key
financial, legal, operational and other decisions required for compliance with
the contract terms;
. The designation of a primary or single point of contact ("SPOC") from IBM for
all business and technology-related issues;
. The delivery of routine program and project status reports to the City. These
status reports must include:
o Date of report
o Summary of program and/or project status
o Items completed during last reporting period
o Items planned for next reporting period
o Issues and risks identified
o Mitigating factors for issues and risks identified
o Project schedule, timeline, tasks, owners
o SLA compliance status for prior reporting period
o Other issues as deemed appropriate or required by the City; and
. The designation of an issue escalation path, which is to include the names
and contact information of personnel from the SP~C to the executive
WiFi Commission Memo
March 8, 2006
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sponsor, the types of issues requiring escalation, timeframes, and other
parameters.
O. Maintenance and Support Services
IBM will provide a one-year (1) maintenance/support services, commencing on final
acceptance of the System and project by the City. Maintenance and support will be
furnished on a "turnkey" basis. IBM will be contractually responsible for all maintenance
and support services for all elements of the System, including but not limited to all
equipment and software and any data transport services that are required under the
contract, and will be the single point of contact for service and support.
P. Warranty
IBM warranty will cover the entire Wireless Miami Beach System and all work that is
provided by IBM under the contract, including, without limitation: all software,
equipment, cabling, and other deliverables; network design and other designs and
studies furnished and/or used in the implementation of the System; and
implementation/integration services, construction services, and any other services
required under the contract.
IBM's warranty will guarantee that the System will conform to the contract statement of
work and to all technical specifications, performance standards, and designs for the
System that are incorporated in the contract and/or furnished as deliverable under the
contract. The warranty must be on a "turnkey" basis - IBM will be responsible for all
warranty obligations and must be the single point of contact for service under the
warranty. The warranty period is two (2) years, commencing on final acceptance of the
System by the City.
Q. Training
IBM will provide the following training services:
· Two (2) weeks of informal training on the design and operation of the overall
System for a minimum of four (4) City-designated persons prior to the activation
of the network;
· Minimum of one (1) week of updated informal training on the design and
operation of the overall System for a minimum of four (4) City-designated
persons on an annual basis during the contract term;
WiFi Commission Memo
March 8, 2006
Page 24 of 26
R. Project Schedule
IBM's project deployment schedule we will be able to accomplish the City's goal to have
the wireless deployment completed during the summers of 2006. IBM will work closely
with the City of Miami Beach to identify the amount of resources and will present the
schedule that the City of Miami Beach will meet in order for ISM to maintain its project
schedule. Together, the City and ISM anticipate completion of the citywide wireless
network by summer 2006.
There are five phases defined in the plan below. Most major tasks have been "fast
tracked" or have been schedule to run in parallel with their predecessors instead of
having a "Start to Finish" relationship. In order to accomplish this, IBM will introduce
additional resources than previously planned to expedite the schedule and meet the
City's desired schedule. There are a total of four engineering/design teams and four
deployment teams scheduled. IBM will work with the City to adequately identify the
required City resources to execute this schedule and identify contingency plans to
ensure a timely completion.
Detailed Proiect Plan and Milestones
The planned methodology is to build out the backbone first and deploy the hot zones as
defined in the RFP as the first priority in order to provide access to the public users.
These deployments will provide the most immediate benefits to the public and as such
have been treated as a priority. Since these hot zones are distributed throughout the
geography of the City, the base infrastructure remaining (including the backbone and
backhaul) required to deploy the areas will be established and the rest of the deployment
can be expedited as well.
Letters of Credit
IBM will provide the City with two (2) Letters of Credit: 1) $250,000 Letter of Credit as
required by the RFP; and 2) Letter of Credit to cover the build period capital and build
expenses as follows:
a. IBM commits to the City of Miami Beach that it will put in place a letter
of credit to cover build costs within 15 days of contract award.
b. The letter of credit escalates as milestone payments are made to
cover the total expenditures to date.
c. Final acceptance of the build phase removes the letter of credit.
d. There will be a well defined binding escalation process with cure
periods.
CITY MANAGER'S REVIEW
The City Manager was briefed on the results of the contract discussions; the best and
final offers submitted by both IBM and WFI; the results of the pilot testing, the public
benefits offered by ISM; and the terms and conditions of the proposed agreement
WiFi Commission Memo
March 8, 2006
Page 25 of 26
between the City and IBM as prepared by Leibowitz and Associates in coordination with
our City Attorney's Office. Having exercised his due diligence, the City Manager concurs
that IBM's system and offer represents the best value for the City.
It is important to reiterate the goal of the City's WiFi project -- to use wireless broadband
technology to increase government efficiency in delivery of services, and provide an
unprecedented level of access to City residents and visitors.
The City specifically plans to use wireless broadband technology to support:
Public safety mobile access Citywide;
Mobile access for other Miami Beach government agencies;
Hot zone access for targeted commercial areas; and
Recurring cost savings for internal government network use.
The City proposes to capitalize on this potential by leading an effort to create a wireless
network that will provide high-speed, broadband wireless connectivity to all points within
the City.
The benefits of making this technology investment are broad and far reaching. First and
foremost, the City should embrace this initiative if is to remain a competitive location for
business, a world-class center for entertainment, and a destination for visitors. Wireless
access is fast becoming the indispensable tool of the leisure or business visitors.
Currently the City uses cellular air card services for wireless or mobile applications.
These services are provided by third party vendors at a fixed monthly cost per device.
Using a City-owned WiFi network, the City will be able to add additional wireless
applications without increasing the annual operating and maintenance cost for the WiFi
network.
Today, visitors are demanding access to travel information and are using mobile devices
to make all types of arrangements when traveling. Visitors expect to be able to look up
maps and get directions, find retail shops and read restaurant reviews while they sit at
the beach, dine on Lincoln Road or drive throughout our City. Citywide wireless access
will become an essential component of a successful strategy to continue to strengthen
the hospitality sector of our economy.
Additionally, it is an essential investment to enhance the quality of life for our residents
and to support the delivery of public services. For the past few years, we have used
information technology and the Internet to transform how government business is done,
how services are delivered and how the City interacts with residents, business and
visitors.
Now, the City is aggressively pursing wireless technology to improve service delivery
and to reduce costs in many applications, from mobile data computers in police cars, to
handheld devices that give service delivery workers an office in the field. In the near
future, this wireless access, when implemented throughout the City, will permit
expanded mobile applications for City employees as well as enable enhanced service
delivery for applications such as wireless water meter reading and validated credit card
transactions at parking pay stations.
The City has embraced this new technology and has established a goal to use wireless
broadband technology to increase government efficiency in delivery of services, and
provide a basic level of access to City residents and visitors through free hot zones.
CONCLUSION
The Administration recommends that the Mayor and City Commission of the City of
Miami Beach, Florida, approved the Agreement between IBM and the City, for the
Design, Deployment, and Management of a Citywide Wireless Network (Wi-Fi); in the
base estimated amount of $4,498,800, which includes the cost for the network
infrastructure, architecture and design services, installation, and six (6) years of
operation, maintenance, project management, support and warranty services; option
no. 2 for a 100% citywide access in the estimated amount of $669,000; project
contingency in the amount of $248,771; and acceptance of public benefits offered by
IBM; further authorizing the Mayor and City Clerk to execute an Agreement with IBM;
and further appropriating funds in the amount of $1,886,652 from the Information and
Communication Technology Fund.
T:\AG ENDA\2006\mar0806\Regular\WiFiMemo.doc