2007-26461 Reso
RESOLUTION NO. 2007-26461
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI
BEACH, FLORIDA, APPROVING PURSUANT TO SECTION 2-367 (d) OF THE MIAMI
BEACH CITY CODE, THE SOLE SOURCE PURCHASE AND INSTALLATION OF
POWER 911 COMMUNICATIONS SYSTEM CONFIGURATION AND SOFTWARE
UPGRADES, AT THE EMERGENCY OPERATIONS CENTER (EOC), FROM 911
DIRECT, INC., IN THE ESTIMATED AMOUNT OF $159,325.
WHEREAS, the City's construction of Fire Station No.2 is nearing completion, which includes a new
emergency operations center (EOC); and
WHEREAS, the EOC will be the back-up center for the existing Public Safety
Communications Unit (PSCU) primary communications center, located at the Police department; and
WHEREAS, the PSCU is equipped with a Power 911 System, which includes the Power 911
Intelligent Workstation with computer telephony integration (CTI) interface; and
WHEREAS, in July, 2005, the City awarded 911 Direct, Inc. the contract for maintenance
and service of this system, which entailed reconfiguring the system; and
WHEREAS, it is necessary for the new E911 call center at the EOC to be equipped with the
same communication system as the PSCU, so as to mirror the existing configuration; and
WHEREAS, the EOC equipment must be 100% compatible with the existing PSCU call
center in the event the EOC is required to be operational during an emergency; and
WHEREAS, the Administration has received a quotation and list of equipment to be
installed at the EOC from 911 Direct, Inc.; and
WHEREAS, as this firm currently provides the maintenance and service for PSCU E911
call center, there exist unique password and system configurations to 911 Direct, Inc.; and
WHEREAS, the software suite is unique, which would make it impossible to equip the new
EOC with other systems and software and still maintain a parallel to the existing PSCU call center;
and
WHEREAS, the Administration has complied with the documenting requirements for sole
source purchases, pursuant to Section 2-367 (d) of the Miami Beach City Code; and
WHEREAS, the Administration recommends that that the Mayor and City Commission,
hereby approve the sole source purchase and installation of Power 911 Communications System
configuration and software upgrades at the emergency operations center (EOC), from 911 Direct,
Inc., in the estimated amount of $159,325.
NOW, THEREFORE, BE IT DULY RESOLVED BYTHE MAYOR AND CITY COMMISSION
OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby approve,
pursuant to Section 2-367 (d) of the Miami Beach City Code, the sole source purchase and
installation of Power 911 Communications System configuration and software upgrades at the
emergency operations center (EOC), from 911 Direct, Inc., in the estimated amount of $159,325.
PASSED AND ADOPTED this 14th day of February
.2007.
CITY CLERK
Robert Parcher
Ar;r:~ f~{L--
T:\AGENDA\2007\Feb1407\ConsentlEOCEQUIPMENTReso.doc
APPROVED AS TO
FORM & LANGUAGE
'~.. & FOR EXECUTION
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COMMISSION ITEM SUMMARY
Condensed Title:
A Resolution of the Mayor and City Commission of the City of Miami Beach, Florida, Approving Pursuant to
Section 2-367 (d) of the Miami Beach City Code, the Sole Source Purchase and Installation of Power 911
Communications System Configuration and Software Upgrades at the Emergency Operations Center
(EOC), From 911 Direct, Inc., in the Estimated Amount of $159,325.
Ke Intended Outcome Supported:
Increase resident ratings of public safety services.
Issue:
I Shall the Commission Adopt the Resolution?
Item Summary/Recommendation:
The City's construction of Fire Station No. 2 is nearing completion, which includes a new emergency
operations center (EOC). This EOC will be the back-up center for the existing Public Safety
Communications Unit (PSCU) primary communications center, located at the Police Department. The
PSCU is equipped with a Power 911 System, In July, 2005, the City awarded 911 Direct, Inc. the contract
for maintenance and service of this system, which entailed reconfiguring the system.
It is necessary for the new E911 call center at the EOC to be equipped with the same communication
system as the PSCU, so as to mirror the existing configuration. The EOC equipment must be 100%
compatible with the existing PSCU call center in the event the EOC is required to be operational during an
emergency. As 911 Direct, Inc. currently provides the maintenance and service for PSCU E911 call center,
there exist unique password and system configurations to 911 Direct, Inc. The software suite is unique,
which would make it impossible to equip the new EOC with other systems and software and still maintain a
parallel to the existing PSCU call center.
The Administration recommends approval.
Advisory Board Recommendation:
I N/A
Financial Information:
Source of
Funds:
Approved
[13]
OBPI
General Fund, Public
Equipment Account
011.9415.000674
Ci Clerk's Office Le islative Trackin
Gus Lopez, Procurement
Si n-Offs:
Depart~nt Dire~tor .. ... .
.... .. A$sistant City Manager .
city Manager .
RW DD
A \2007\jFeb1407\Consent\E OCEquipmentSummary.doc
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MIAMI BEACH
AGEfIlD,A ne:M
DATE
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in
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MIAMI BEACH
City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, www.miamibeachA.gov
COMMISSION MEMORANDUM
FROM:
Mayor David Dermer and Members of the City Commission
Jorge M. Gonzalez, City Manager \ ~
February 14, 2007 0
TO:
DATE:
A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF
MIAMI BEACH, FLORIDA, APPROVING PURSUANT TO SECTION 2-367 (d) OF
THE MIAMI BEACH CITY CODE, THE SOLE SOURCE PURCHASE AND
INSTALLATION OF POWER 911 COMMUNICATIONS SYSTEM
CONFIGURATION AND SOFTWARE UPGRADES AT THE EMERGENCY
OPERATIONS CENTER (EOC), FROM 911 DIRECT, INC., IN THE ESTIMATED
AMOUNT OF $159,325.
ADMINISTRATION RECOMMENDATION
SUBJECT:
Adopt the Resolution.
FUNDING
$159,325
Funding is available from General Fund, Public Safety Equipment Account
No. 011.9415.000674
ANALYSIS
The City's construction of Fire Station No.2 is nearing completion, which includes a new
emergency operations center (EOC). The projected completion of the facility is expected to
be in April, 2007, at which point it will be operational. This EOC will be the back-up centerfor
the existing Public Safety Communications Unit (PSCU) primary communications center,
located at the Police Department.
The PSCU is equipped with a Power 911 System, which includes the Power 911 Intelligent
Workstation with computer telephony integration (CTI) interface. This system has, among
other features, the capability of tracking incoming E911 calls, tracking call duration, recording
calls, redirecting calls to other agencies, and has an on-line message board. In July, 2005,
the City awarded 911 Direct, Inc. the contract for maintenance and service of this system,
which entailed reconfiguring the system.
It is necessary for the new E911 call center at the EOC to be equipped with the same
communication system as the PSCU, so as to mirror the existing configuration. The EOC
equipment must be 100% compatible with the existing PSCU call center in the event the
EOC is required to be operational during an emergency.
The Administration has received a quotation and list of equipment to be installed at the EOC
from 911 Direct, Inc., which is attached hereto. As this firm currently provides the
maintenance and service for PSCU E911 call center, there exist unique password and
system configurations to 911 Direct, Inc. The software suite is unique, which would make it
impossible to equip the new EOC with other systems and software and still maintain a
parallel to the existing PSCU call center.
CONCLUSION
The Administration recommends that the Mayor and City Commission adopt the attached
resolution approving and authorizing the sole source purchase and installation of Power911
communications system configuration and software upgrades at the emergency operations
center (EOC) from 911 Direct, Inc., in the estimated amount of $159,325.
T:\AGENDA \2007\Feb14\Consent\E OCEquipment.doc
February 14,2007 Commission Memo
EOCEquipment.doc
Page 2 of 2
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Procurement Division
Attn: Pamela Leja
City of Miami Beach
1700 Convention Center Drive
Miami Beach, FL 33139
Ms. Pamela Leja,
Several years ago, the City of Miami Beach upgraded their Primary Communications
Center to the latest Power 911 System by replacing the old key set telephone system \vith
the Power 911 Intelligent Workstation with Computer Telephony Integration (CTI)
Interface. The upgrade to the Primary Communications Center enhances the functionality
of the phone system to improve dispatchers' capability to handle E9-1-1 calls. The City
of Miami Beach awarded the maintenance contract to 911 Direct, Inc. to maintain and
service this system. Funding has been approved to upgrade the backup system to mirror
the equipment in the Primary Communications Center.
911 Direct's familiarity and knowledge of the upgrade at the backup center will provide
for a smooth transition. 911 Direct currently understands the system's configuration and
passwords needed to provide the upgrade. The configurations and passwords are unique
to 911 Direct's ability to change parameters within the system's framework.
"Power 911 is a comprehensive intelligent integrated workstation providing a flexible
graphical user interface to manage all E9-1-1 operations. Through an intelligent approach
to information display and management, Power 911 allows the Communications Center
to process calls more efficiently and consistently." Enclosed is a list of Power 911
advantages and upgrades. The upgrade to Power 911 brings a significant advantage to the
citizens of Miami Beach if a catastrophic event were to occur and the Police Department
needed to vacate the Primary Communications Center and relocate to the backup
Communications Center within the Fire Department.
SinCerelv.~. '
("'\ \.
\--[1
Robert Pough
911 Direct, Inc.
17m <;h,lmrnrk <;"llrh . <;lIirp #ln1 . T",lbh",<;.;pp FI 171nq . nffirp' .1!iC;n\ 1R(,-1nn7 . F",,' (!iC;n\ 1Rh-.'1qn. T;'1i Frpp' l!il;"') A1.l_'nn1 . \^^^^^,Q11rlir<>rtrnrn
II ~2~}!~~a~y Systems
Life Line 100 and lAP Plus Upgrade
with Power 911 Solution
for
Miami Beach Police Department
Configuration Parameters
Life Lil/e 100 1.\lltU lo11frol/er
Number of E9-1-1 Trunks to be Upgraded
6
,t11\lI'erillg Po\i!ioll\
Power 911 Workstations with built-in lAP/PC Cards (no physical phone set at the positions).
Number of Power 911 Intelligent Workstations
N umber of Buttons per Position
Number of Line Appearances per Position
8
1,280 on-screen.
30
POll'('/' I) II III!elligel/! WOf"h!a!iol/ Fea!lIf"e\
Interface with Life Line 100
Location Module (ANI/All )
Computer Telephony Module (on-screen telephony)
Contact Module (Call & Transter - Voice and/or Data)
On-line Message Board (a.k.a. Flash Bulletin Module)
Lists Module (Call Lists and Queries)
Toolbar (a.k.a. Call Detail Tool)
Incident Manager Software (Incident Detailing + Premise + SOP)
Integrated Call Recorder
Integrated Telephone & Radio Recorder
Integrated TDD
AgentToolkit
Data Transfer to Remote FAX Machines or via E-Mail
UPS on Server & Workstation PCs (30 minutes)
Touchscreen Interface Software
RAID Disk Array (data redundancy)
Included
Included
Included
Included
Included
Included
Included
Not Included
Included
Not Included
Included
Included
Not Included
Included
Not Included
Included
,lJ i\('el/alleOIl\
Screens per Position
Screen Type
I
19 Inch LCD
Description
J Life Line 100 ANI/ALl Controller -Upgrade
Model # Description Qty.
912349/P Life Line 100 Shelf Upgrade Kit
912341/P NIM Module Upgrade Kit
912344/P COM Module Upgrade Kit (/K -/P)
220-000121-40 PCB Assembly - Terminal Block
912346/P SIO Module Upgrade Kit (/K -/P)
J lAP Plus Backroom Equipment - Upgrade
1
8
2
1
2
Model # Description Qty.
600140
600320/B
600693
600994
CC Daisy Chain Kit
Line/Lamp Concentrator
Concentrator Upgrade Kit (600320/B)
Position Controller Upgrade (7.0) (Enhanced MF)
Power 911 Software
3
8
8
I
Model # Description Qty.
912612
913105/421
913205/421
913226
913112
913160
913155
914120/1
914120/2
Life Line 100/ Power 911 Interface Software
Power 911 Workstation Base Software
Power 911 Server Software
Power 911 Redundant Server Software
Power 911 Agent Took Kit (per workstation)
Power 911 Integrated TOO Software (IAPPC) per position
Integrated Call Recorder
IWS G2 Workstation - Configuration & Software
IWS G2 Server - Configuration & Software
IWS Hardware
I
8
I
I
8
8
8
8
1
Model # Description Qty.
914101INS
914403
914704
913550/2
914410
914520
914413
914203
914431
914456
[WS Workstation Computer (No Monitor)
I WS 12-Port lOll 00 Auto-sensing Switch
19" LCD Monitor
lAP/PC Card (6 wire handset / for lAP backroom)
IWS Workstation UPS
External Modem
IWS Server UPS
IWS G2 Basic Server (I to 4 positions)
[WS G2 Server Tape Backup System
IWS G2 Basic Server Redundant ~isk Array
8
I
8
8
8
I
1
1
I
1
Description
Model # Description Qty.
Peripherals
100-990000-07 ASCII Terminal
100-990000-07 ASCII Keyboard for 150 Type A
244-990000-02 Alam1 Panel
914840 Verilink All Modem
914520 Modems
912645 ACDR Printer
912645 Serial Printer
914513 Laser Printer
914999 50 Pin Punch Blocks
207 -990000-
046
960103
1
I
1
2
4
1
I
1
5
25 Pair Amphenol Cable
Network Cabling
3
5
Model # Description Qty.
" Site Survey
950100
960580
960575
Site Survey
Travel fee/per person
Site Survey - Living Expense Per Day
1
1
3
Model # Description Qty.
Installation
950604
960575
960580
Daily Rate for On Site Tech to perform System Upgrade
Living Expense Per Day
Travel Fee
14
16
1
Model # Description . Qty.
Project Management
Project Management
~
Description
Model # Description Oty.
Recommended Spares
912320/2P
912303/8P
912304/1 P
912305/1 P
912306/3
913550/2
MCM/SIO Module (12 RS422 ports) R2.43
SIO Module (4 RS232C, 8 RS422 Ports)
COM Module
NIM Module - 2 CLlC
Signaling Module
IAP/PC Card (6 wire handset 1 for lAP backroom)
Model # Description Oty.
Training
960800
Power 911 Call-Taker Training - 4 Hours
(full class up to 8 people)
Power 911 Administrator Training (Contigurator Lite) - I
day (full class up to 4 people)
Living Expense Per Day
Travel Fee
2
960780
960575
960580
5
I
Total System Cost
$159,324.40
OPTIONAL
Move LL-100 from PAL to EOC Fire Station 2
Additional Monthly Service
Power Radio (3) Positions
See notes section.
No Charge with upgrade cost.
$875.00mo
$ 96,950.00
~
Pricing
Life Line /00 ANI/ALl Controller- Upgrade $4,//6.40
lAP Plus BacAroom Elfuipment- Upgrade $7,3/9.00
Power 9// Sojiware $47,775.00
IWS Hardware $54,975.00
Periphera/.\ $9,333.00
Site SUrl'e.l' $4,875.00
Installation $/3,457. O()
Project Management $8,675.00
Recommended Spares $8,799. O()
Training Included
Total System Cost $159,324.40
Options
MOl'e LL-/ 00 from PAL to EOC Fire Station 2 No charge with Upgrade
Additiona/ Month~J' Serdce $875.()0/month~J'
Power Radio (3) Positions $96,950.00