HomeMy WebLinkAbout2006-26308 ResoRESOLUTION N0.2006-26308
RESOLUTION OF THE MAYOR AND CITY COMMISSION OF
THE CITY OF MIAMI BEACH, FLORIDA, APPROVING THE
NOMINATION OF THE CITY'S 2006 APPLICATION TO THE
FLORIDA LEAGUE OF CITIES FOR THE FLORIDA CITIES OF
EXCELLENCE AWARDS PROGRAM.
WHEREAS, the Florida Cities of Excellence Awards Program was created in
2004 to focus public attention on the countless good things cities do to improve the
quality of life in Florida; and
WHEREAS, the City of Miami Beach submitted to the Florida League of Cities an
application for the League's Annual Florida of Excellence Awards; and
WHEREAS, the particular award the City applied for this year is the Florida City
of Excellence Award which recognizes overall excellence in a city government; and
WHEREAS, all nominations for this award must be approved by a majority vote
of the nominated City's Commission.
NOW THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY
COMMISSION OF THE CITY OF MIAMI BEACH, FLORI app ve the nomination of
the City's application to the Florida League of Cities fort Flor' Cities of Excellence
Awards Program. J
APPROVED AS TO
FORM $ LANGUAGE
PASSED and ADOPTED this 6th day of September, 2006.
VID DERMER
A EST:
~ G~,
CITY CLERK ROBERT PARCHER
e~ FOR CUTION
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COMMISSION ITEM SUMMARY
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A resolution to approve the nomination of the City's application to the Florida Cities of Excellence
Award
Ke Intended Outcome Su orted:
Enhance external and internal communications from and within the City
Iccua•
Shall the City Commission approve the nomination of the City's application for the Florida Cities of
Excellence Award?
Item Summa /Recommendation:
The City of Miami Beach submitted an application to the Florida League of Cities for the League's Annual
Florida Cities of Excellence Awards.The Florida Cities of Excellence Awards were created in 2004 to
focus public attention on the countless good things cities do to improve the quality of life in Florida.
The particular award the City applied for this year is the Florida City of Excellence Award which
recognizes overall excellence in a city government.
All nominations for the Florida Cities of Excellence award must be approved by a majority vote of the
nominated City's Commission.
Adviso Board Recommendation:
Financial Information:
Source of Amount Account Approved
Funds: ~
2
3
4
OBPI Total
Financial Impact Summary: No fiscal impact
_ Ci Clerk's Office Le islative Trackin
Ramiro Inguanzo, Office of the City Manager
Si n-Offs:
Department Director C 'ef of Staff City Manager
All E ~ AGENDA tTEM G~ u-
~r DATE 9~y'fl~o
,t~
m MIAMIBEACH
City of Miami Beach, 1700 Convention Center Drive, Miami Beach, Florida 33139, veww.miamibeachfl.gov
COMMISSION MEMORANDUM
TO: Mayor David Dermer and Members of the City Commission
FROM: Jorge M. Gonzalez, City Manager ~
~ ~~ ~
DATE: September 6, 2006
SUBJECT: A RESOLUTION TO APPROVE THE NOMINATION OF THE CITY'S
APPLICATION TO THE FLORIDA LEAGUE OF CITIES FOR THE FLORIDA
CITIES OF EXCELLENCE AWARD
ADMINISTRATION RECOMMENDATION
Approve the Resolution.
BACKGROUND
The City of Miami Beach submitted to the Florida League of Cities an application for the
League's Annual Florida Cities of Excellence Awards.
The Florida Cities of Excellence Awards were created in 2004 to focus public attention on
the countless good things cities do to improve the quality of life in Florida.
The particular award the City applied for this year is the Florida City of Excellence Award
which recognizes overall excellence in a city government.
Since all nominations for this award must be approved by a majority vote of the nominated
City's Commission, I have placed a consent item for your consideration on the September 6,
2006 City Commission agenda.
A copy of the City's application is attached.
SUMMARY /RECOMMENDATION
Approve the Resolution.
2006 Florida Cities of Excellence Awards Program - Nomination Fora
Category (Please check one) See Award Criteria for more information. Please print or type. One nomination per page.
® FLORIDA CIT ~i E:"~ r - r~.~~ i. t.E6~CE A.W'AR t~
Name of Municipality Nominated ~' ~' I~AMI ~~
Nominated by ~~ ~ ~~ ~~
(Name of City/Town/Village)
0 CITY SPIRIT AtA1,~,iZE~
Name of Municipality Nominated
Nominated Project
Nominated by
(Name of City/Town/Village)
MAYOR OF THE `EAR
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
COUNCIL MEMBER OF THE YEAR
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
0 CITY EMPLOYEE OF THE YEAR
Name of Individual Nominated
Title
Nominated by
Department
(Name of City/Town/Village)
CITY MANAGER t~F THE YEAR
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
CITY CLERK OF T"F"E YEAR
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
CITY ATTORNEY OF THE YEAR
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
CITY FINANCE C>FFICIAi. (DIRECTOR OR OFFICER) OF THE YEAR.
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
CITY CITIZEN CIF TttE YEAR
Name of Individual Nominated
Nominated by
(Name of City/Town/Village)
[ OVER ]
Pers~oo o~ir~~~o ~~~~
Please print or type.
Name RAMTRO T ING[IANZIJ ------------ ------
Title CH>~" OF STAFF'
Government CTT~' ~' ~~ ~~ -
Address 1700 OONVEIVTION CE[VI')~Z DRIVE, MIAMI BEACH, FL 33139 __ __ ___.
Telephone Number 305-673'-7010 Fax 305-673-7782
E-mail Address RAMCKO ~~•~ ---
Nomination Certification
This nomination has been voted on and approved by a majority of the city
council/commission. "~~~ SCE ~ ~ VOIED ON SEFI'. 6, 2006 (CITY OQ~MISSION IIAS BE11V ON BREAK
~~~ .]t7I~12,) oCNMISSIONERS ARE AWARE OF NCMII~IA'ITON, xc~~-
Signed ~ ~ 1 ~ -~ ~ ~ ~ -c„
City Clerk
The judges will use the narrative and supportive information to select the
award winners. Nominators/nominees are asked not to contact the judges
directly.
Narrative
In the narrative, please be clear and concise, using the Award Criteria to
support the selection of your nominee. Please type (or print in black ink), up
to 1,200 words, double-spaced on white 8-1 /2" x 1 1 "paper.
Supgorti~e information
Up to 10 pages of supportive information (newspaper clippings, photo-
graphs, letters from constituents, etc.), on 8-1 /2" x 1 1 " paper (single-sided)
may be provided. Please do not include videotapes, DVDs, CDs or Power-
Point presentations.
Submit nominations by August 18, 2006:
Florida League of Cities, Inc.
Attn: Florida Cities of Excellence
301 S. Bronough Street, Suite 300 (32301)
P O. Box 1757
Tallahassee, FL 32302-1757
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SINCE
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Florida City of Excellence Award
City of Miami Beach
Governance /Administration:
The City continues to make great strides in accomplishing our mission of
providing excellent public service and safety to all who live, work, and play in our
vibrant, tropical, historic community. Through various efforts, the City now has
more police officers on the streets and less crime; more and better trained
firefighters with state-of-the-art equipment; newer playgrounds, parks and
recreational facilities; a vibrant and thriving cultural arts scene; more businesses
and jobs; real property value appreciation; a lower overall tax millage rate; more
opportunities to access government; and, better communication with our
residents, members of our business community and our employees.
The results of these efforts were demonstrated in the findings of a
community survey conducted in 2005. Overall, the City rated very well with a
majority stating that they are satisfied living here and many feel it is getting better
as a place to live, work, play or do business. Quality of life in the City was rated
very high and the City is seen as an excellent or good place to live by 84 percent
of those .responding.
While the City has accomplished much in the last six years in addressing
community priorities, the community surveys provided insight into areas that the
City can focus on and improve even further. These results, along with an
environmental scan of demographics, socio-economic data and department
workload and performance measures; financial trends; and comparatives with
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other cities, were used to develop the City's Strategic Plan, which lays out a set
of Key Intended Outcomes (KIOs) that provide the public with a tool for
measuring accomplishments and holding their government accountable.
Further, the City has developed the Miami Beach Excellence Model, a
strategic, measurement-based tool for continuous improvement. It is driven by
the City's vision, with priorities established at the strategic level based on
customer input and environmental scan data. As part of the balanced scorecard
approach, the City has deployed ActiveStrategy, aperformance management
software, where the strategic plan and the departmental workplans are housed
and monitored. Through the annual budget process, resources are allocated in
support of these strategic priorities, and performance monitoring is used to track
progress and make adjustments for further improvement.
City Leadership:
Our City Manager will soon complete his 6th anniversary as our Manager.
The Florida League of Cities selected him in 2004 as its first-ever "City Manager
of the Year". Under his leadership, the organization has made great strides in
developing a team that is professional, ethical, and committed to the City's
mission. Through various efforts, including a number of leadership retreats with
our Mayor and Commission, the Manager has worked to continue to align the
Administration's resources with the City Commission's priorities. As a collective
team, staff works together to provide the greatest level of efficiency in the
delivery of our services. Our Police, Fire, Parks and Recreation and
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Procurement Departments have all recently received full accreditation from their
respective accreditation agencies. Leadership development opportunities are
continuously offered to all staff in an ongoing effort to improve our individual and
collective performances. Once a year, the City Manager hosts a Management
Team Retreat as well as an Executive Staff Retreat to reinvigorate teambuilding
and focus on the City's priorities. Additionally, the City Manager and the City
Commission attend a retreat in order to foster teamwork and discuss trends and
issues.
At the beginning of this fiscal year, a citywide effort was launched to
ensure that all employees are focused on the same three key areas: (1) Our
commitment to our mission; (2) delivering excellent customer service; and (3)
operating under a "One Team, One City" approach. In addition, all employees
have participated in a series of trainings entitled "Results Oriented Government"
to help them understand the City's strategic plan and the role each employee
plays in helping the City achieve results that matter to our customers.
Intergovernmental Cooperation:
We partner with many organizations to provide a number of public
services, including affordable housing opportunities, rehabilitation of both
residential and commercial properties and economic development,
enhancements to the City's public schools, as well as other programs beyond the
scope of City services. For example, the City of Miami Beach works with the
Miami Dade County School Board to supplement programming through the
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Truancy Prevention Program, which has been made available to all the schools
in the Miami Beach Feeder Pattern.
In addition, we are in constant communication with neighboring
communities, due to the various shared challenges and opportunities that we
share. This year, staff members serve as the Presidents of the Miami Dade City
and County Management Association and of the Miami Dade Municipal Clerk's
Association, local organizations that bring together City Administrators from
throughout the County, to discuss and deal with issues of mutual concern.
Citizen Outreach and Involvement:
The best way to accomplish our mission is by partnering with. our
community to ensure that our services meet their needs. Our Neighborhood
Services Department is charged with developing and implementing programs
that will enhance our residents' knowledge of City services. Community
Outreach workers conduct regular meetings throughout the community to identify
concerns affecting their quality of life. The City's Answer Center provides the
community a more efficient way to communicate with us. The Neighborhood
Leadership Academy offers residents an opportunity to learn more about the
services and resources available to them by participating in a series of classes.
Additionally, the City offers residents other opportunities to learn and become
more involved in the community such as the Citizen Police Academy and CERT
(Community Emergency Response Team). In an effort to increase voter
participation, the City launched the "Vote Miami Beach" campaign in 2004 to
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create and stimulate awareness among residents about voting, that includes a
discount for registered voters at local businesses. Through this effort, voter
registration on Miami Beach has increased significantly. In addition to conducting
community satisfaction surveys, we also conduct focus groups and interviews
with our residents and businesses to delve deeper into specific topics. For
example, in 2006 we conducted focus groups throughout the City for the
following topics: Safety; Cultural activities and special events; Construction in
neighborhoods; Affordable housing; Value of services for tax dollars paid by
residents; and Availability of labor pool for businesses. The .City mails each
resident a bi-monthly magazine, MB Magazine, programs a TV station (MBTV)
as well as buys weekly ads in local publications, CityPage, which highlight
events, meetings and issues.
Technology:
Implementing e-Government solutions that provide access to City services
and information 24 hours-a-day, 7 days-a-week and that facilitates citizen access
and interaction with their government continues to be a top priority.
Our website is continuously updated, in both English and Spanish.
Several online capabilities already exist including the ability to pay utility bills,
business license bills, and parking citations; register and pay for Parks programs;
register a neighborhood association; submit a passport application; apply for a
film or special event permit; register a burglar alarm; receive an updated traffic
advisory; view and download a web cast of all Commission meetings; and enter a
service request. In addition, through our online permitting system, customers
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can check the status of a permit, schedule and check on the status of inspections
and view any code violations.
In FY 2005/06 the City Commission approved the establishment of an
Information & Communications Technology Fund to provide ongoing funding for
the procurement of new or enhanced information and technology needs. This
allowed funding for various projects, such as the City's WiFi project, a new
Storage Area Network, Voice-Over Internet Protocol enhancements, Data Center
Uninteruupted Power Supply, new staffing software for the Fire Department,
Performance Management Software, and Code Compliance software, and will
allow the City to stay at the forefront of Technology into the future.
The City also has an electronic "ListServ" which further enhances our
electronic communication efforts. Our Reverse 911 system was used cautiously
during the past active hurricane season, and throughout the year, to share
important information with our community. An online kiosk has been installed in
City Hall to assist anyone who may need a place to retrieve electronic
information.
Innovative Programs and Services:
"Wireless Miami Beach,"anew initiative that will result in a citywide
wireless broadband network to support mobile broadband connectivity for police
officers, firefighters, building inspectors, parking officers, public works
employees, and other government officials, was recently launched. This initiative
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will make our city safer, our government more efficient, and provide our residents
and visitors the opportunity to access information anytime, anywhere.
Driven by a need to address a Citywide strategic priority for improving
cleanliness, the City of Miami Beach has developed the Public Area Cleanliness
Index - a set of standards used to measure and report the cleanliness of the
City's parks, parking lots, streets/sidewalks, and waterways on a quarterly basis.
Working collectively, the Parking, Parks and Recreation, and the Public Works
.departments, developed this innovative assessment program using best
practices from various national and international municipalities and organizations.
The results of the assessments are used to monitor initiatives, target future
improvements, and' make more efficient use of available resources.
At the same time, the City launched an aggressive customer service
program throughout the organization. In FY 2004/05 all 2,000 City employees
were trained in updated customer service standards. To evaluate the success of
this initiative and to continually identify potential areas for further improvement,
the City has launched a service shopper program that evaluates quarterly how
well the City is doing in meeting these standards. Each department is "shopped"
through a variety of measures, including telephone calls, in-person site visits, and
exit interviews with customers, to assess how well the City's customer service
standards were met.
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Fiscal Management:
The City has a strong history of maintaining emergency reserves,
with an 11 % Emergency Reserve that has been in place since 1996. Further,
since 2001, annually the City appropriates funding for General Fund Operating
Contingency and an additional appropriation for unfunded projects at the City
Manager's discretion.
Further, the City of Miami Beach's Strategic Plan includes KIOs to ensure
the long-term sustainability of City government: Ensure expenditure trends are
sustainable over the long term; and Improve overall financial health and maintain
overall bond rating. A number of policies and structural changes have been
implemented towards achieving these outcomes, including: Capital Reserve
Fund -provides funding related to previously approved capital projects for
expenditures due to bids that are over-budget, change orders, or other
unforeseen items; .Pay-As-You-Go Capital Fund - designates a certain portion of
the operating budget to be re-invested in capital; Capital Investment Upkeep
Account -provides for establishing and maintaining funding for General Fund
non-facility related upkeep.
As a result of these and other initiatives, the City's credit rating is stronger
than ever and our economic performance and financial management efforts have
led to several bond rating upgrades. The proposed FY 2006/07 budget totals
$237.7 million and reduces the overall combined millage rate from 8.073 to
7.673, an unprecedented reduction of 0.400 mills. For the average homeowner,
this results in a reduction in taxes paid to the City of Miami Beach by $30.75.
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Further, the combined millage rate overall is an entire 1.0 mills lower than it was
in FY 1999/2000 and lower than most municipalities in Miami Dade County.
Our current proposed budget enhances the value of services for taxes
paid by the community in several ways, including: providing a $300 dividend
return for all homesteaded property owners (this is the second year in a row this
is provided to our residents, last year being the first with a $200 dividend return);
providing expanded free access to many programs for residents; providing
enhanced service levels addressing the priorities of the community; absorbing
the household garbage and trash collection fee increase incurred due to
contractual increases and County disposal fee increases; and reducing the
overall combined millage rate for all property owners. In 2006, the City received
the Performance Institute's Transparent Budget Award, which honors City and
County governments that have implemented innovative management practices
and brought dynamic results for their citizens.
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