LTC 100-2008 Cleanliness Index & Assessment Program Results for FY 2007/08 Quarter 1m MIAMIBEACH
OFFICE OF THE CITY MANAGER
LTC # ioo-Zoos LETTER TO COMMISSION,
~~f.~
C ~J ~/
TO: Mayor Matti H. Bower and Members of the City Commission ~ ~
FROM: Jorge M. Gonzalez, City Manager' `r' ~
c`: _
-~ ;
DATE: April 7th, 2008 ;~ }' ~' '~
~,~ _' ~
SUBJECT: Cleanliness Index & Assessment Program Results for FY 2007/08 Quarter 1
The purpose of this Letter to Commission is to communicate the results of the Cleanliness Index
and Assessment program from FY2007/08 Quarter 1 (October 1, 2007 to December 31, 2007)
Background
The Miami Beach Public Area Cleanliness Index is an objective measurement of performance
ranging from 1.0 (Very Clean) to 6.0 (Very Dirty) and includes assessments of litter, litter /
garbage cans / dumpsters, organic material, and fecal matter. The results of the assessments
are used to monitor the impacts of recently implemented initiatives to target areas for future
improvements, and assure the quality of services.
During FY2006/07, the City tightened the target for the Citywide and area-specific cleanliness
indices from 2.0 to 1.5 -the lower the score on the cleanliness index indicates a cleaner area.
This target continues to be the same for FY2007/08 and it is intended to reflect the additional
resources the City has invested in cleanliness services. As important, the City also has a goal to
ensure that 90 percent of assessments score 2.0 or better.
Summary of the Cleanliness Assessment Results FY 2007 / 2008 Quarter 1
Overall, the Citywide cleanliness index remained almost the same in Quarter 1 when compared
to the same quarter from the previous year, but achieved a 15.4% improvement when compared
to the same quarter in the base year FY2005/06. Cleanliness scores in all assessed areas have
improved in comparison to the base year and all areas have achieved the FY2005/06 target of
2.0 or better, except for alleys and waterways with a score above a 2.0.
Positive and Improved Areas
Streets and sidewalks: Streets and sidewalks in the residential areas improved by 5.2%
and 6.1 % respectively when compared to the same quarter in FY2006/07. Also, late
night scores in the entertainment area have improved significantly since the
implementation of the Handbill Ordinance at the end of FY2D06/07.
Parks: Overall improvement of 16.8% when compared to the prior quarter (FY2006/07
Q4) and significant improvement in the Garbage/Litter can score due to the
reorganization of crews that resulted in increased frequency of trash can pick-up.
~l
~ 7't
.~
,~T3
• Beach Areas: City of Miami Beach responsibility improved 3.4% when compared to the
same quarter in FY2006/07 and improved 18.4% when compared to the base year of the
program.
Areas of Focus
Alleys -Alleys continue to be the principal cleanliness issue and the worst scoring public
area. Continuing problems include overflowing garbage dumpsters, illegal dumping, and
large amounts of litter in concentrated areas. Sanitation and Code are exploring the
possibility of deputizing operations supervisors with the ability to issue violations related to
illegal dumping and dumpsters in order to be able to address these issues on the spot and
thus increase compliance.
Beaches -While areas maintained by both the City of Miami Beach and Miami-Dade
County improved from the same quarter in the previous year and the base year, areas
under the responsibility of the City of Miami Beach continue to score better than those
areas under the responsibility of Miami-Dade County. The main area of concern continues
to be the consistently scattered small litter and organic material in the beach areas
maintained by Miami Dade County, specifically in the Middle Beach area during the
weekend. Public Works continues to have discussions with the County on resolving the
problem and are looking into alternative methods to resolve the problem, such as renting
the city's sand sifting equipment to hotels along the beach area.
Waterways -Despite the dramatic improvement in scores during FY2006/07, waterways
appeared as an area of focus during FY2007/08 Q1. Litter and trash scores were above a
2.0; with overall hotspot scores above a 3.0. Sanitation worked with the outsourced
vendor to investigate the cause of this drop in the scores and found out that during the
quarter, the vendor changed the boat captain. Sanitation will work with vendor in order to
make sure the new captain is properly trained on the requirements of the city's cleanliness
index.
LitterlVNaste - Litter/Waste is one of the main factors driving poorer cleanliness scores
across all public areas. In streets, sidewalks, alleys, parking lots, and waterways, the
litter/waste scored poorly compared the previous quarter. One of the main root causes of
this problem has been identified as construction sites throughout the city; especially in
commercial and residential areas, as well as in parking lots. Public Works is working with
Code and Building in order to research alternative methods to affect litter/waste in the
areas assessed to include changes in building permit regulations and the potential
establishment of impact fees to construction contractors that will require stricter Code
enforcement.
Parking Lots -While average overall scores for parking lots improved in FY2006/07 to
1.81 and 76.4% of assessments are better than 2 (Clean), parking lots in the commercial
areas scored poorly during the weekends in the Middle and North Beach areas during
FY2007/08 Q1. The parking lots scoring poorly include West 24th Terrace/Flamingo Dr.,
40th St. /Prairie Ave, 42"d St. /Jefferson Ave, 46th St. / Collins Ave, 53~d St. / Collins Ave.,
71St St. / Carlyle Ave, 71St St. / Harding Ave (West), 83~d St. / Collins Ave. Litter and
garbage cans continue to be the main factors affecting these scores mainly due to
construction sites. Sanitation will look into increasing the frequency of clean-up in parking
lots that are not scheduled to get cleaned in the weekend. Also, the Parking Department is
researching the possibility of requesting a parking plan to construction contractors in order
to have permits approved by the Building Department that will include some cleanliness
requirements based on the City's index.
Cleanliness Key Intended Outcome
Cleanliness was identified in our community surveys as a key driver impacting overall quality of
life. Although additional improvement is still needed, since the inception of the cleanliness
assessment program, the City has seen noted increases in overall service levels and
satisfaction in the community in this important service area.
FY200T/08 % change from
Public Area Ot Q2 Q3 Q4 % change from
rlor Qtr % change In
or FY Qtr same quarter In
base ear
Overall Cit Score
Streets' 1.86
1.80 - 2 ;i°-<
~ ~" •15.4%
-13.0%
Not lnclutling alleys 1.88 iC.S% 2.4% -15.6%
Commerdel - Entertalnmen 1.88 10.1 % 9.7 % -8.3%
Commerdal -Nan-Entertainment 1.73 20.0% 4.6% $.6%
Resitlentlal 1.84 4.0 % -5.2% -27.1 %
uieys•• 2.36 3.3% 11.1% -4.1%
7'
Sidewalks
Commerdal -Entertainment 1.80 8.4% 13.6 % -3.6%
Commerdal -Non-Entertainment 1.93 11.6% 6.6% -1.9%
Rasidentlel 1,73 -2.3% -0.1% -24.1%
Parks
Parkin
Waterwa 1.57
1.98
2.35 -16.8%
4.8 %
22.3°6 0.4 %
a.1 %
-0.6% -24.5%
-11.8%
-15.3%
Beach Areas
City of Mlami Beach Responsibility
Miami-0ade County Responsibility 1.65
1.75 -0.2%
0.4 % -3.4%
-5.0% -18.4%
-10.7%
' Private !Business garbage dumpsters scores era not used in the calculation of this score.
"' Private !Business garbage dumpsters were not assessed In FY05 Q4 and FY06 Q1.
Note: Target In FY2005/OB was 2.0 and was changed to 1.5 In FY2006/07
Cleanliness Index Score Per Public Area (target = 1.5)
Next Quarter Assessments
City employees and Neighborhood Leadership Academy alumni and students are conducting
cleanliness assessments every quarter. If you or any member of your staff is interested in
participating in the City's Public Area Cleanliness Program, please contact Isabel Stillone with
the Office of Budget and Performance Improvement at extension 6354.
If you have any further questions, please feel free to contact me.
JMG/RCM/KGB/JDF/IAS