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Attachments 1 - 9ATTACHMENT NO.1 SUPPLEMENTAL FINANCIAL DETAIL IMPARK 488 impark `s responses to Additions{ Questions 2008 Please provide this Office at your earliest convenience, the breakdown of your billing rates based on the following information: 1. Wage rates paid to the employees in the following category: a. Supervisors - $12.00 b. Cashiers - 59.81 c. Attendants - 59.81 2. Benefits (if any) - 3342,020 (Payroit Taxes, Worivnan's Comp, VacatioNHoliday) 3. Overhead 3398,895 4. Profit 512Q,OOQ or 4% (what's the profit margin?. The Uenefits amount is estimated mud could change since it's a percentage of payroll. 489 ATTACHMENT N0.2 SUPPLEMENTAL FINANCIAL DETAIL LAZ 490 LAZ PARKING 1. Wage rates paid to the employees in the following category: a. Supervisors; -Ranges from $11.25 - $12.00 (Based on Past Tenure and/or current employment at City of Miami Beach Parking) b. Cashiers; and-Ranges from $8.56- $10.50 (Based on Past Tenure andlor current employment at City of Miami Beach Parking) c. Attendants. Ranges from $8.56- $10.50 (Based on Past Tenure and/or-current employment at City of Miami Beach Parking) 2. Benefits (if any);Medical Insurance (Blue Cross/Blue Shield), Dental, Vision, Life insurance, Vacation, Paid Sick Leave, Pald Holidays, Personal Leave, Bereavement Leave, Medical Leave, Military Leave, Jury Leave, Military Re-Hire, Tuition Reimbursement, 401 k 3. Overhead; and- Direct Labor Cost, All Payroll Related Taxes, Workman's Comp., Retirement, Health insurance, Uniforms, Vehicles (Transportation 2 Hybrid vehicles, plus other vehicle rentals (Year round), Liability Insurance/Claims, Office Supplies, Telephone, License and Permits, Data Processing and Postage, Printing, Advertisement, Employee Training Programs, Referral Program, Over/Short Reimbursement, Employee Overtime, City of Miami Beach Staffing Penalties and Start Up Cost. 4. Profit (what's the profit margin?. ;38 cents oer man hour. 491 ATTACHMENT N0.3 SUPPLEMENTAL FINANCIAL DETAIL STANDARD PARI~NNG 492 W V O W r r O Z .~ O ^~~ ~1.r L.L ~ ~ ~' O ~ {.J.. ~1 Q `./ .,,~ V Q. m 0 ~ ~ L `~ ~ ~ ~i.+ .,~ ~ ~ y ~ O a~ o~ L~l ^ ^ a a v a z 493 e .. ~ ~ ~ ~ ~ ~ ~ •- ~ °~' o '~ ~ ~- o a~ - o - ._ _ ~ ~ o ~ ~ ~ o ~ V O C .~.~ •- N .~ ~ ~ ~ ~ ~ ._ i ~ Q ~ ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ N_ ~' ~ ~, L V ~ ~ "~ Q ~ _ ~ _ ~ ~ ~ ~ ._ .. ~ ~ C ~ Q cn N ~ "L7 ~ ~ ~ ~ ~ l' 4= ~ ~~ p ~ ca ~ v m ~ a V) L ~ ~ .~ a '~ N M ~' 494 .t..i C ~_ . ~ ~ ~ N D. +~ ~ ~ N V O N ~ ~ ~+~- v ~ N ~ ~ ~ N '~ N ~ X ~~ ~ ~ ~ ~ ~ ~ > ~ i L ~ 0 ~ ~ ~ N ~ ~ C ~ _ ~~ ~ ~~ p ~ ~ ` O ~ .3 c C a p a L N . 'a ~` ,. LL GC O ~ 3 C . C ~ 0 ~ '+'' ~ + C V ~ . ~' . ~ N ~ ~ N ~ ~ ~V V ~ O rl -H9- M Qj rl ~. ~ ~ M = ~Cf O ~ -~~~'' a ~~ N ~ cc~~~ (n V 495 ~ ~~ _0 ~ (~ . C '~ N ..~ ~. 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V ~ _~ _~ Q ~ 0 ~ ~ ~ ~ • ~. ~./ L t ~ ~ ~ ~r+.rrr^ D L 4- Q ~ C ~ ~{n L ~~ .~ ~~ ~~ C~ ~O~ Q.4.~ oCZ~~~-~V a~ 497 ~ ~ ~ ~ L .~ ~ ~ _O N `~ O fl- ~ L U ~ ~ U ~ ~!~ ~ ,~ ~ ~-~~'~ ~ C ~.+ ._ O Vi ~ L (d ~ i~r/ cv -t3 ~ c coca= ~ -a °- o ~ ~ ~ o ~.~~ ~ v -°v ~ ..~ °.~c ~ ~, ~ •~, ~ o V ~" >' O ~ ~ _ `~ ~ .~+ ~' ~ '~ ~ ~~~~ .- ~~ ~ 0 -~ o~'~~ = o 'arn v L Q~ T.. N L 0 o rw ~ o ~~ ~ ~' ~~ o ~- ~~ c~ ~'- ~' ~~ _ ~ L (~ ~,,,+~~ ~ „'",~+. .~ :~ ~ ~> ~~ ~~ a~ E°- 498 u.._ C ._ O ~ ~ ~ ~ ~ a~ co a ~ ~~ ~ ~ LL O ~ C N ~ -O N •- ~ C O~ O i L ~ O O O ~ cp C ca tp ~ ~~ N a..+ ~ O ~ N N V X ~ N ~ ~ ~ .O [LC .f~ cv cy O ~ ~ ~ . ~ ~ a~ , ~ Y '~ ~ 0 [a o ~~ cn O O ~ ~ ~ ]~ ~ N O N ~ ~ ~ ~ ~ ~ ~ LOL H ~- Ov-~ ~.0~ ~ ~ ~ ~ C ~ ~ .> ~ ~ c ~ p ~ ~ ~ ~ O V O ~ ;~ C .~ ,+,,, O a. ~ .~ L O C H Q ~ 0 ~ ~ O C cn ca ~ > ~- ~ ~ p O O O ~.. ~ ~ L ~ ~ ~ V ~ ~ W ~ W N .~...~ ~ O ~.. ~ N ~ ~ n ~ V ~ ~ tQ ~ ~ ~ c ; ~ ..r,~a W ._ ~ *~~' Q O O C O~ U~ ~~ ~ C~~~ C to X 0 0 ~ A ~ O O _ _ c~ ~ O rN > N 499 ®. C ~ V i '~ p ~ 0 ~ ~ ~ ~ ~ ~ O ~ ~ C ~ N O ~ ~ ~ (pj-p.O~, c~a~ bra ~~~ L ~ ~~.~~~ `~ p~ C.~.OC'v~ N O ~ ~ V ~. ~+- O O'~ O V O j cn ~ t~ N O O O N ~ N ~ __ ~ ~ _ V ~'p N cv ~' ~ O ~N O ~ O i ~ ~ ~ [a ~ ;~ ~ ~ cv ~ •cn O ~ ~ O O. ~ C O ~'' ~` ~ ~ j~ '- ~ N 4- 'O N ~ ~ O -~ N ^. ~. O v- O f]. _N .O ~ :~ .~ ~ cVp O .~ ~~~_~~~~ ~ ~ L L O ~ •~ O ~ ~ i O ~ O '~"~~' ~ ~ ~ ~ ~ ~ a~ V ~~' ~ .V O~~ O O O O ~~ ~A ~ ~ N ~ c a1~-+ E- ~ 500 .~ O ~ Q ~ ~ can ~ t0 ~ ~~ V ~- N ~ U 'Q .~ > ~ ~ .~ i ~ ~ _ ~ ~ ~ ~ ~ 'a OC •~ ~ ~ ~ ~ ~ ~. OL ~ ~ ~ ~ ~~ ~ ~ °;~~ . ~,j V ~ N ~ ~ ~ ~ ~ a~ o;°~~ ~ 6i~ Q ? '~ ~ i ~ ~~ ;~ vi ~ ~ O o v'~ ~.~ ~ ~ ~ ~ V? 4= -v ~ _ ~ ~ ~ V ~ ~ ~ ~V ~ ~ ~ C ~~`~ . .~ N C ~ C to ~ tU ~ ~ X '~~,~, ~_ '~ ~ 'a ~ ~ ~ N .~ v to v > cv ~ N cv ~ ~ c~ T3 ~ ~ .v ~ ~ ~.~ Ol-wI-VI-a>~tcn~ a»w 501 ~_ a ~- ri -d9- L .~ ~. M i N .~ ~t~ V o~S C N Q N ~ ~ m ~ • . i ~~ 0 ~ G 0 t~ N 0 ~ CO 0 M ~ 0 IM ~ ~ (+7 CO 00 ~ 11~ Imo- r ~ M I` ~ ~ ti r ~ ~ •. .~ .. QL ~. ~ ~ ~ = ~ c i a X Q m W N °5 ~ N ~ ~ ~ '~ 4= O w m O t!1 a. '~ W Q ~~ 502 O .~ ~ O O ~ ~ rt ~ ~ o ~ ~ ~ (~ L ~ ~; ~ O N -~ ~ ~ ~ ~ ~' ~ ~ ~ ~ ~ ~ o ~ ~ N .a ~ u7 _ ~ N is ~O { f}. i N ~ rN ~ 0 ~ o a~ ~N U ~ ~ .~ r1 ~ -_ ~ i- ~ ~ .~ M ~ O ~ N O i ~ ~ V ~~ ~ °- ~ .~ ~ ,a co~c~vc ~~ ~~~c~ U z ~ ~ ,cn ~ ~ I ~ ~ .~ ~ 0~0 ~ i C ~ O ~ ~ ~ C _ ~ a ~ ~~ :~ = J ~ ~ ~ .O '~ ~ ~ ,c .~ :~-.+ ~ L ~ ~ M fl-O~ ~. ~ ~ \° ~ L C O i ~ t^^C .i..i ~~~ O a"' ~ ._ ~ ~ C ~ ~ ~ L ~ y_ ,~ ~ o ~ Q ~ ~ ~ ~ ~ ~ cLa I ~ c~ ~ .~ C '~ ~ i ~ ~ ~ C ~ c °v ~ ~ - a :~ ~ .~ ~ ~ ~ N V 4-. O ~ N ~ '~ ~ V X X ~ ~ ~ ~ .~ Q C N N ~ O =p O ;~ C O~ fl. ~ N O ~ ~ o ~ ~ C ~ N ~ .~ ~ ~ C ~ ~ tU X ,~ ~ ~ ~ N V) ~ N . ~` `°°~~ c ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ 0- U N O o :fl s m 503 ATTACHMENT N0.4 SUPPLEMENTAL RATE INFO ANALYSIS 504 Supplemental Rate Information Analysis Impark Standard LAZ Current Contract Cost 3,284,851 Annual Contract Cost 3,222,962 2,981,641 3,068,896 Wages Attendants 1,470,443 1,498,922 of total cost 46% 50% Supervisors ~ 741,939 652,904 of total cost 23% 22% Total Wages 2,212,382 2,151,826 of total cost 69% 72% Benefit Cost 563,924 of total cost ~ 19% Overhead Cost 218,072 °1° of total cost 7% Total Benefit & Overhead 881,681 781,996 of total cost 27% 26% Profit 129,900 52,049 of total cost 4% 1.74% 505 ATTACHMENT NO. S EXECUTIVE SU1I~IlVIAIiY IMPARK 506 i~ impark February 14, 2008 City of Miami Beach City Hall Prol:;urement Division-Third Floor 1700 Convention Center Drive Miami Beach, Florida 33139 your parking authority To provide parking cashiers, attendants, and supervisors for the City of Miami Beach Parking System. To the Evaluation Committee: Thank you for providing Impark the opportunity to present our qualifications relative to the staffing and professional parking management fior The City of Miami Beach Parking System. While this contract is primarily a staffing one in scope of services tD be provided, Impark sees this as an opportunity to partner with The City of Miami Beach to enhance the overall parking experience for residents and visitors m Miami Beach. In addition to meeting the challenges of hiring, screening, training, and staffing for over 175,000 hours of personnel annually, Impark proposes to deploy our resources to provide exceptional customer service and assist The City of Miami Beach with facility maintenance ~ their "eyes and ears". The following are a few examples of the services we would propose to include under this agreement at no additional cost to The City of Miami Beach: A dedicated Senior Project Manager AND a dedicated Human Resource Generalist will be assigned to this contract th ensure a well trained staff is recognized and awarded for providing a high level of customer service. impark uses innovative programs designed tD ensure our front line staff are motivated and provide exceptional service th the parking public. These programs indude Mystery Shopping Services provided through a 3~ party-Ann Michaels Mystery Shops (Ishopforyou.com), and our proprietary "On the Spot" rewards and recognition program where staff accumulate points and can redeem them for products in our gift catalogue. Empbyees accumulate points through the positive results of mystery shops as well as from supervisors recognizing them for exceptional service, time and attendance goats being accomplished, having a good "over and short' record, etc. Impark's "Parker Pete" customer care program would be deployed at all facilities offering free amenities to distressed customers - ie battery jump starts, out of gas assistance, flat tires, locked out assistance, etc. Impark, at its expense would purchase signage approved by The City of Miami Beach promoting this amenity program as well as the jump startedtire inflator for each location. Impark staff would be trained in the proper use of this equipment and assist customers as needed. Signage would have our 1 800 dispatch number in the event a customer needed service when no personnel was on site. Impark would then promptly dispatch help to the customer. Our 1800 number is staffed 24/7. Supervisors would walk facilities daily and provide The City of Miami Beach Management with maintenance checklists detailing any conditions that need addressing, such as lighting out, new Imperial ParitNg (U.S.}, Inc. T 312.663.1490 200 S. Michigan Avenue, F 312.663.1494 Suite 1215 Chicago, IL 60604 507 www.lmpark.com i~ impark your parking authority graffiti, damaged signage, etc. These checklists can then be used to generate woric orders by the City's staff. A constant line of communication between Impark's "personnel on the ground' and the C'Ity's staff will enhance overall paridng services in The City of Miami Beach Parking System. Impark is eminently qualified to meet the scope of services under this RFP. Impark will add additional value to The City of Miami beach Parking System over the term of the contract. As the Parking Industry's 3ro largest parking company in North America, with over 1,900 locations, Imparic is a leader in using technology within this industry. Induded in our proposal is information related to our experience with Pay on Foot Technobgy. As The City of Miami Beach continues to deploy this type of technobgy at their facilities, iYs important to have a partner who understands this techrrology and has training materials and human resource programs designed for these types of facilities. Impark is that company! Imparic has a large human resource department dedicated to the recruiting and training of profess~nal, friendly employees thmeet-our needs. Employees under this contract will be fully trained in CPR, Federal APD equipment, and our Attendant/Cashfer/Supervisor tn~ining courses. In addition to our proposed Sr. Project Manager, Salvador Sanchez, and our Miami Genera Manager, Chester Escobar, Mike McKeon, Vice President, Bryan Wallner, President, and I will be actively involved in the oversight of this contract and our performance under it. Should you require additional information, please feel free th contact me at 604-331-7206. Again, thank you for your time and consideration. Sincerely1, ~ qA r ~'~U ~ erb Anderson Vice Chairman and CEO Impark 60.1 West Cordova Street Suite 300-The Station Vancouver, BC V6B161 Imperial Parking (U.S.), Inc. T 312.863.1490 200 S. Michigan Avenue, F 312.663.1494 Suite 1215 Chicago, IL 60604 508 www.impark.wm Corporate Qualifications Impark Company History ^ Imperial Parking Corporation (Impark) is one of the three largest parking ' Impark mana ement companies in North America. Impark operates over 1,900 , g parking facilities with over 450,000 parking spaces. Having undergone a strategic plan of expansion in the United States over the past few years, Impark now operates in 34 separate North American cities. Following is a brief background of Impark. '~ Setting the standard since 1962. An enterprise that began with a single surface , parking lot has since become one of North ~„~, America's leading parking management firms, with 3,700 employees, gross receipts in excess of $350 million and operations throughout North- America. As a fully integrated company, we have the operational experience and multi- disciplinary capabilities to take any project from planning to completion. ^ ,~ Impark Early Expansion. The simple concept of paying attention to service, combined with a ,,,~~ strong entrepreneurial drive, led to steady : growth after the company's inception in 1962. a By 1980, "Impark" dominated the Vancouver market and had established the depth of staff ~ and resources to expand east. Operations ~~ . commenced in Edmonton in 1981 and in ~! N Calgary in 1983. As In Vancouver, both customers and landlords in these cities recognized the value of what Impark had to offer, and what started as single-lot operations in these cities, now comprises over 300 contracts. The 1980s. Impark proved its capabilities through the latter half of the 1980s as the parking supplier/manager to several new sports- and entertainment-related stadiums (SkyDome in Toronto, Saddledome in Calgary, and BC Place in Vancouver). We were also chosen as parking manager for major events such as the 1988 Calgary Winter Olympics and 1986 fxpo/Worid Fair in Vancouver. 1989 saw our first move into management services within the U.S. with the acquisition of a single accourrt in Minneapolis, a portfolio that has since grown to over 40 sites. The 1990x. Growth continued at a rapid pace through the 1990s with branch offices established in all of Canada's major cities and the acquisition of Canada's largest parking company, CitiPark, in 1995. This move, along with steady 'growth in new accounts, established Impark as the largest parking ~~ ^ Impark your parking authority 509 management fine in Canada, with over 75% of the market's commercial business. International business was pursued as well, with operations established and later sold in Taipei, Taiwan, and Hong Kong. 2000 Forward. Anew era in Impark's history came on March 28, 2000 when Impark Parking was listed as a public company on the American Stock Exchange (AMEX: IPK). The financial restructuring that accompanied this move saw the retirement of all long-term debt and the creation of a significant capital reserve to fund future acquisitions. This move reinforced an already strong foundation established over the last four decades. . This, and the addition of a variety of personnel with strong experience in the U.S. market, meant Impark was able to effect significant growth in key U.S. markets. Expansion in the U.S. has come at a rapid pace, including the conclusion of an agreement with the San Francisco Giants to develop and manage 4,900 parking spaces surrounding the new Pacific Bell Stadium (now AT&T Park). The project was delivered on budget and on time to coincide with the new stadium's opening game, and has since lead to additional contracts with the Atlanta Braves, Milwaukee Brewers and Washington Nationals. The purchase of the Philadelphia based DLC Parking in 2001 gave Impark a significant presence in the Northeastern U.S., and a location for its U.S. headquarters. Expansion into new markets over the last five years has seen Impark .firmly established as a truly North American leader in the industry with approximately half of gross receipts now derived from U.S. operations. Impark entered Miami and the City of Miami Beach in 1999 and have established our local operations with the leadership of Chester Escobar, our General Manager. In May 2004, Impark Parking Corporation was acquired by Impark Parking Management, LLC, an affiliate of The Gates Group, LLC, a private equity firm based in Cleveland, Ohio ("Gates"). As a result of the merger, Impark has become a wholly-owned subsidiary of Impark Parking Management LLC. This transaction meant that Impark was able to, once again, become a privately held company. A restructuring of the company in 2006 further enhanced Impark financial position with owner partners now including international investment and advisory firm Babcock & Brown as well as The Gates Group, LLC. Herb Anderson joined Impark in January of 2005 as Vice Chairman and CEO. With over 23 years of experience in the parking industry, Herb's proven track record, client focus and strong leadership align pertectly with Impark's vision for future success. "Impark is dedicated to providing the best parking and transportation ^~ Impark yoaar parking authority 510 management solutions in North America. We are focused on using innovative technology in order to create client value while utilizing our exceptional customer service programs. lmpark has been able to expand our business by aligning our company's interest with the interest of our clients and becoming an indispensable part of their team. We will continue to perform for our clients by applying our core values of integrity, expertise, people, commitment, teamwork, and results, to everything we do." Herb Anderson Vice Chairman & CEO lmpark is currently entering possibly the most exciting phase of its history with the implementation of a ~m _ ~ 5-year strategic plan that involves a $6 million investment in back-office infrastructure, and other highly proactive initiatives that will deliver unprecedented ~~ levels of service and technology to its customers and clients. Imparks Services: lmpark is experienced in all aspects of parking management, with a wealth of expertise and extensive resources including the following: • A Human Resources department that is committed to providing quality support services, such as training, succession planning, employee relations, that align each individual's career potential with Impark's strategic plan and values. • An in-house signage and graphics company that specializes in garage signage and way finding • Afour-person legal team working to provide the best advise to the branches on ail legal matters • An internal Risk Management Department that liaises directly with our broker and handles claims and preventative risk management issues. • An Audit Department that reports to the board of directors. • A Stadium and Arena division that provides expert advise on all event related parking operations • A marketing department that develops marketing and promotional material meeting the needs of individual facilities. • A Technical Services Department that analyses the automated revenue control requirements of a facility and will write an RFP and evaluate responses on behalf of client properties. • The ability to offer consulting on parking generation modeling, proforma costing of new parking structures., traffic management consulting, etc. • The ability to provide capital to fund equipment purchases and other improvements to parking facilities. We offer a depth of resources that ensures the successful operation of all facilities under our management, and the ability to offer clients industry-leading initiatives that set lmpark facilities ahead of the competition. :~ impar'k your parking authority 511 i~ impark Friday, February 15, 2008 CITY OF MIAMI BEACH City Hall - 4'" Floor City Manager's Large Corderence Room 1700 Convention Center Drive Miami Beach, Florida 33139 AttenBon Gus Lopez Rrocurement Director your parking authority RE: imaark's Commitment to Environmental Initiatives Impark's commitment to reduced environmental impact is not a recent, reactive measure but dates back to 2004 when we began to make choices about our capital expenditures based not simply on a cost basis but with resource consumption, particulate emissions, and recycle-ability as a criteria. For example,. in 2004, we embarked on a fleet renewal and despite a higher cost, chose the SmartCar as our pi7mary service vehicle, based on the sustainability efforts of their manufacturer and their significantly reduced consumption of non-renewable resources. In 2006 Impark initiated a Go Green Program that has to date included the following initiatives: imperial Parking t;anatla Corporation T. 604 B61 7311 801 W. Cordova Street F, 804 681 4098 Vancouver, BC V861G1 www.impark.com 512 1. Calculation of the company's Carbon Footprint by an independent agency 2. Development of 21 internal and external measures designed to: ;' impark voter paririttg authority ^' ^ • Reduce internal consumption of non-renewable resources • Source and switch to green ~ supply chain alternatives ' ~ ~~ • Incentives staff to switch to ~A ~,~„ tea, ctxt+a~ • reduced-emissions and higher- efficiency vehicles • Promote awareness of consumption-reduction and . environmental impacts amongst our customer and client groups • Provide "most favored' status to hybrid and high-efficiency vehicles on our parking lots • Re-engineer parking garages to a high efficiency status and "green-wall" surtace parking lots 3. Certification as North America's first Carbon Neutral Parking Company (Q3 of 2007) The latter certification will include our sponsorship of an a forestation program that will use over 2,500 trees to convert a brown field site into an urban green space. 513 ;' impark yourparAringaurhoriq In addition to these company-wide initiatives, • We participate in BOMA's office recycling program across the company, recycling all paper waste. • Our two Sign Shops use low lead, non-volatile organic compound paints. • Our sign shops also comply with WHMIS procedures for safe handling and disposal of materials. • All of our ticket stock is printed on recycled paper with soy- based inks.. • We are the largest corporate user of Smart Cars in Canada. • We are an ongoing supporter of wildlife habitat revitalization. As an example, please see the accompanying quote from the Pacific Parklands Foundation in response to our $100,000 donation. • We use solar-powered meters to eliminate lead acid batteries. • Impark Wireless pay-by-phone and E-pass systems eliminate the need for meters, paper or plastic passes, and the energy and resources that go into production, delivery, and operation of each of these. • Over 50% of our properties are deliberately configured to eliminate vehicle idling. Using afree-#low-in/out layout and pay-on-foot operating methodology, we eliminate the unnecessary idling that would otherwise occur as vehicles queue at an exit/entrance to pay or take a ticket. 514 ^' impark ~ ~r~ _ _ Imperial Parking's support and commitment to our Foundation can only be described as outstanding. When we came to them with a concept and request for help they opened the doors to us and made all of their resources available, allowing us to tum the concept into a reality. The company will commit over Pace f is Parklands $~ 00,000 in material assistance this year, along with F O U N D A T I O N countless hours of work from staff at all levels of the company. They are a pleasure to work with and we look forward to a long association with them. They are a firm that is completely committed to our goal of "helping parks grow". Laura Swift, Executive Director - Pacif'ic Parklands Foundation 604-760-7631 www. pacificparklands.ca For any additional information on our company's Go Green and environmental initiatives, feel free to contact me. Yours sincerely, ~. ~~ J Bryan Wallner President and Chief Operating Officer 515 Impark as a Corporate Citizen Impark makes a concerted effort to be a good corporate neighbor and attempts to better the world in which we live. THIS ENTIRE PROPOSAL WAS PRODUCED •ON 100% RECYCLED PAPER. In addition to our green initiatives, we make donations and volunteer with a number of charitable organizations aimed at supporting a variety of good causes. The following is a short list of some of the organizations we assist. March of Dimes• Team Yi~uth Easter Seals United Way March of Dimes Wish Upon a Star Foundation Children's Wish Foundation Heart & Stroke Foundation of B.C. Earth and Ocean Gala Pacific Parklands Foundation BC Guide Dogs Business Laureates BC Children's Hospital Wisconsin State Fair Park Youth Foundation Youth Emergency Shelter Society Veteran's Legion Christie House Women of Usion The Pennsylvania Hospital Breast Cancer Society Shrine Circus Arthritis Society Hudson Cradle PGI Foundation Friends of Vietnam Horizons for Youth ^~ Impark your parking authority 516 ATTACHMENT N0.6 EXECUTIVE SUIIZMARY LAZ 517 ~ . ~v~o~uc~o~v I~rr~ LAZ Parking is pleased to present the following proposal to provide parking cashiers, attendants, and supervisors for the City of Miami Beach parking system. The following summarizes some of the kev points of our proposal: PARTNERS IN PARKINGT"s LAZ Parking trademarked this phrase because it best describes the essence of our company. 'We are not a typical parking management company. We are truly focused on providing the highest level of service while exceeding the financial expectations of each of our client's parking assets. The long- term success of the City of Miami Beach Parking facilities relies heavily upon the relationship that exists with the parking operator. We are proactive rather than reactive; we are creative not complacent. We foster a working relationship that goes beyond a normal vendor relationship. If Miami Beach will find that we will become your parking partner. selected, the City of ,~ PARKING EXPERTISE '~ LAZ Parking's senior management team has over 150 years of combined parking experience. Over the past twenty-six years, LAZ Parking has developed into one of the largest parking companies in the Eastern United States with over 600,000 parking spaces under management in ~ sixteen states. Our present parking portfolio includes transportation intermodals, '.l entertainment/event venues, municipalities, office buildings, mixed-use retail projects, hotels, ~~ hospitals, universities, stand-alone garages, surface lots, and valet parking sites. We have ..y significant experience in every aspect of parking management, as evidenced in this proposal and from our many strong operating references. .~ '~ LOCAL OWNERSHIP AND MANAGEMENT ~.~ Since its inception in 1981, LAS Parking Limited, Inc. has been headquartered in Hartford, Connecticut. Our local office is located at 1501 Collins Avenue, Miami Beach. Regional Vice 1 President, Christopher 'Walsh along with General Manager, Luis Macedo will provide the City of ''~ Miami Beach a unique hands-on parking management operation that will be superior to any other local or national parking company. This team is comprised of seasoned parking professionals ~ who have significant experience in providing the specific parking services required to succeed at .l the City of Miami Beach parking locations. .,~ Many of the facilities under management by LAZ Parking gross over a million dollars annually. ~ LAZ Parking's experience is widely diversified, and includes the following: 1 ®Municipal parking ®Commercial parking °j ®Event parking ®Commuter parking ® Hotel parking ®Shared p~~g ~:.3 ®Residential parking ®Self--park and valet parking y :~ ~ 2 .' :t 518 M.~. ~~ CUSTOMER SERVICES, TRANSITION 8L QUALITY ASSURANCE We will provide a premier package of customer service amenities. Some of these free services include: ~~ ®Vehicle jump-starts ®Towing and taxi services ®Vehicle fire inflators ®Directions to highways, hotels, and 1 ®Lock-out service tourist sites We take great pride in our well-trained and exceptionally friendly and helpful staff. Most telling is '~ our employee turnover which is very low in comparison to our competitors. This indicates a high a level of employee satisfaction and results in a "gold-standard" of service at facilities we operate. LAZ has been involved in the successful transition of varied parking locations throughout the country. Transitions require comprehensive scheduling, planning, coordination and organization "~ by the new parking operaxor. Our transition team is comprised of field and corporate personnel .~ who will be involved in supporting the operation. The team is responsible for differ tt ~eri~oe ;~ to, during, and after the commencement of operations. In order to better prepay transition is smooth, a detailed transition manual specifically geared for the City of Miami Beach '~ locations will be developed and used to train the staff so they have a thorough understanding of •~ their tasks and the timelines that must be met. We will review this manual with the City of Miami .,~ Beach prior to implementation to ensure that all of the City's expectations are met, and to ensure a ~ smooth and cohesive transition. ~) Our quality assurance programs will ensure contract compliance while benchmarking our performance. Included in our quality assurance programs is a high level of involvement by our local and corporate management and corporate interaction from audit, accounting and other support departments. Ambiance The first and last unpressions that our trained, uniformed, courteous staff will make on packers at the City of Miami Beach parking facilities will create an ambiance of a safe, friendly, and welcoming place to park. Our exceptional training programs and consistency in following up with continued service training enhancement will ensure a quality experience by all patrons. DIVERSE OWNERSHIP AND STAKEHOLDERS LAZ has experience in reporting to a variety of stakeholders at our facilities. These include the following: ® Private Parties ® Municipalities ® Public Entities ® RETf's ® Third Party Management Firms ® Hotels ® Joint Ventures ® Hospitals ® Educational Facilities (~ Boards of Directors ® Government A encies ® T nation Services P ,,,, 519 ..._. 3 ~. ~.APABILITIES TQ ~'R®VIDE AND IMPLErIIE~T S~,RVIC~S .~ HISTORY OF LAZ PARKING Formed in 1981 as a valet parking company servicing restaurants in ~ Hartford, CT and Boston, MA, LAZ Parking has developed into one of "~ the largest national parking companies in the United States, operating PnR~a~ over 600 parking facilities in fifteen states and 80 cities, managing in Recentl excess of 360,500 parking spaces, 2,500 people and $290 million in parking receipts. y, LAZ Parking partnered with Morgan Stanley to become the operating partner of the largest underground parking operation in the United States with the Chicago Downtown Parking System, '~ encompassing 9,200 parking spaces at Millennium Park. We were awarded the management of 30 <~ rail facility parking locations by the Massachusetts Bay Transportation Authority in November 2007. These 30 locations consist of 25,242 parking spaces which total number of leased, owned and/or managed parking spaces in the Northern New England portfolio of LAZ Parking to 94,400 spaces. Our success story is founded in the same principal that guided our early years. When we were provided the opportunity to manage our first garage, a 600-space facility for the Hilton Hotel, we '~ increased net income by 50% in the first 12-months of operation. There was no real magic to -~ what we did. We were young, aggressive, honest valet packers focused on the facility's financial performance and service requirements. Today, that same story resonates in each facility we ~~~ acquire, as we demonstrate similar results: increased profitability and enhanced customer service. "8 We have skillfizlly built a reputation based on efficiency, integrity, and above all, value added ,t enhancements reflected in our clients' bottom Line. _~ LAZ Parking specializes in the management, leasing, ownership and development of parking facilities. We currently operate in fifteen states: California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New Hampshire, New York, North Carolina, .'~ Pennsylvania, Texas, Virginia and Washington DC. LAZ Parking is headquartered in Hartford, Connecticut and has eight divisions: ~~ - LAZ Parking Florida, Ina -This office opened in Jacksonrville, Florida in 1999, and has 1 .,t grown to service several parking facilities in Jacksonville, St. Augustine, Fort Lauderdale, Naples, Miami and Miami Beach. ,~ - LAZ Parking, Ltd -Our parent company provides services throughout Southern New ~, England including Hartford New Haven,`Bridgeport, Norwall~ and Stamford Connecticut - LAZ Parking, Inc. -Our regional office in Boston services Northern New England ";1 including Massachusetts, New Hampshire and Rhode Island - LAZ Parking Georgia Inc. -This location represents one of the fastest growing parking ' companies in Atlanta. ~ - LAZ Parking Mirl Atlantic Ina -Our local of~ j`ice, with 70 locations in the Washington, ~ DC Metro area, is supported by our regional o,~ce located in Baltimore, MD. This region handles operations in the Philadelphia, Baltimore, Washington, DC and Northern Virginia markets. ~, 4 '~ ...~.. 520 - LAZ Parking New York/New Jersey, Inc. -Our o,~ce in Manhattan services Manhattan, Long Island, Westchester County, Rockland County and upstate New Yorl~ along with Northern New Jersey. - LAZ Parking Texas -Established in June of 2006, this location now operates Victory Park in Dallas, which includes the operations of a W Hotel, along with residential, retail and event venues. - LAZ Parking Illinois -Our ~dwest of,~ice is located in the heart of downtown Chicago. LAZ began operations in December of 2006 at four downtown garages, which comprise over 9,200 parking spaces. This contract represents one of the largest parking systems in the world EXPERIENCE of LAZ PARKING ^~ LAZ's parking experience runs the gamut of all types of parking properties, including ~ management and leasing of parking facilities associated with transportation sites, office buildings, surface lots, hotels, arenas, hospitals, residential properties and multi-use projects. LAZ's '~ extensive roster of cliemts includes city and state municipalities, universities, hospitals, insurance ~ companies, development companies and property management funs. LAZ has also been .~ contracted for consulting work involved with construction and development projects, as well as valet and concierge services. Our expertise enables us to provide valuable insight on how to ~ manage traffic flow, directional graplucs, lighting and scheduling with a focus on min'*111?~ng '~ customers' inconvenience. Our unique combination of management functions will provide the City of Miami Beach wi e ~ "hands on" service that is crucial to superior customer service, and also the efficiencies and ') professionalism characteristic of large national firms. Headquartered in Hartford, Connecticut, ~, LAZ Parking's administrative and accounting fiinctions are managed from our corporate offices. Executive fimctions are performed by our corporate office, as well as from our regional offices in ~~' Boston, Atlanta, New York, Chicago, Dallas and Washington, DC. Day-today operations are supervised by our local offices through the development of strong, motivated regional and city :~, managers. ":~ 1 1 PURSUANT TO SECTION I1T, 2C OF THE SUPPORTING DOCUMENTATION TO DEMONSTRATE TO .~ THE CAPABILITY TO PROVIDE AND IMPLEMENT THE SERVICES THE LOCATIONS LISTED BELOW FURTHER DEMONSTRATE LAZ°S STRONG ABILITY TO FULFILL THOSE REQUIREMENTS. ,~ ~ 5 521 ATTACHMENT N0.7 EXECUTIVE SU1bIlVIARY STANDARD PARING 522 ~'>~tidaf9d P~i~9° February 15, 2008 Via Hand Delivery City of Miami Beach - RFP No: 11-07/08 Mr. Gus Lopez Procurement Director City of Miami Beach -City Hall procurement Division -Third Floor 17UD Convention Centel Drive Miami Beach, Florida 33130 Re: Proposal to Provide Parking Cashiers, Attendants, and Supervisors for the City of Miami lBescL I'arlung System - RFp #ii - O'il0$ Introduction Letter Dear Mr. Lopez: We appreciate the oppoifimity to submit our proposal to provide trained hourly parking cashiers. attendarrts, and supeavisors for the City of Miami Beach Parking Departrnent. Although we feel that our response provides great detail regarding our capabikfly ~ provide services, we will provide any additional information necessary during your evaluation period. Project Understanding Standard Parking completely understands the magnitude and scope of this project providing ~, ~, and supervisors staffing. As the current operator since 1999, Standard parking provides the City of Muuni Beach Parking Department with a huge advantage - EXPERIENCE and PERFORMANCE. Standard Parking has exparionce in understanding the nuances of the City of Miami Beach. Standard Parking bas the experience and successful track record in providing the trained staff necessary to the parking department- We have an approved billing method for the City. We have experience in managing Payroll and human resow'ces for the project. We nave experlencezi catparate support to perform at the bigtt exPactattan kevek set fourth by the City of Miami Beach Parking Department. In fast, Standard Parking will not require the City to exhaust any additional training or resources upon successful award of the contract. Ability to Provide Staffing Unlike any other parking operators, Standard Parking currently employs in excess of 200 a1r med P Professionals dedicated to the City of Miami Beach Parking Departmena. These professionals, working side by side with the City of Miami Beacb, have adapted to the changes in the parking departmern since 1999. Beiaw you wkik funk a breaktlawn of our staffing su'enSrh ~' the City of Miami Beach Parking Department: ^ Attendants -124 ^ Cashiers - 51 ^ Supervisors - 34 ^ Managers /Clerical - 2 1674 Meriub'ian Avenr-~ Su#e 106 * Mwmi Beach, 33139 *Phane (30S) 5346888 * Fax (30S) 534-0053 3 523 ~~~,• City of Miami Beach - RFP No: 11-07/08 ^ Total - 209 Although not specifically designated to the City of Miami Beach Labor Contract, Standard Parking employs an additiona120 employees (Atbendaitts, Cashiers, Supervisors, and Managers) within the city limits of Miami Beach and has an additiona1200+ employees in the South Florida Region. Standard Par>~g's employee base for the South Florida Region ezceeds 400 employem. Miami Beach Support par commitment to the City of Miami Beach has been evident since the inception of the contract. We ~~~ ~ wide support with our office located in the heart of Miami Beach. 7. David Hoyt, CPFM Vice Presiderrt, Regional Manager 1674 Meridian Avenue, Suite 106 Miami Beach, Florida 33139 (305) 534-6888 (phone) (305) 534-0053 (fort) irmail: ~hovtCa~.standardr~g.com Janice Puig Regia~nal Mtmager 1674 Meridian Avenue, Suite 106 1Vlianui Beach, Florida 33139 (305) 534-6888 (phone) (305 534-0053 (fax} • ui .con Cost Proposal Hourly Billing Rate for Cashiers: $13.75 Homy, Billing Rate for Attendants: $13.75 Hourly Billing Rate for Supervisors: $14.89 Aay Other Costs: N/A Corporate Overview Standard Parking Corporation (NASDAQ:5TA1~ operates approximately 2,100 parlang facilities tba+a~aghout the United States and Canada. We manage the parking fac~7ities in properties of all kinds office, mixed use, retail, raside~iel, sports. stadium, special event, municipal, hospital, airport commercial). In total„ we oversee more than one million parking spaces in over 330 cities. The corporate headquarters is located is Chicago with our local office located at 1674 Meridian Avenue, Miami Beach, Florida. Community Involvement Much h'ke our commitment ~ our clierrts, Standard Parking actively participates in the Commumty. Since 1999, UNIDAD of 11Tiamoi Beach and Standard Parking have sponsored an anmral Christmas Tay Drive for under-privileged youth and seniors on Miami Beach. In some ca.4es, along with Unidad, we are ffie only source for hofiday gilts to countless children. uraosp err ahwt aaeu a Sb~d ?~ .. ~, A11~11'V~`~ ..:To, j~~.~~.. In addition, Standard Parking (or one of our team members) has donated bo many wonderful communidy programs such as Crescent Faces, Halloween Cosdimes, American Cancer Society, Habitat for Humanity, Humane Society, Boy Scouts of America - to name a few. We also 1674 Meridian Avenue, Suite 106 * Mimni Beach, 33139 * Phone (30S) 534-6888 * Fax (305) 53~-(X/S3 4 524 5~~ ~~ ~• City of Miami Beach - RFP No: 11-07/08 participate in many facets of organizations (Florida Parking Association, International Parking Institute, and National Parking Association) within the indushy we serve. Final Analysis When you continue your relationship with Standard Parking, You will benefit from our first hand lcnawkedge of ~e City of Miami Beach Parking ~+acikit3es. As Standard Farling, tag~xher with the City of Miami Beach, has faced and conquered all of the challenges that this very complex operation presents (The Boat Show, ~ ect and can wee to~be~b Millenniumpre~al and by all we have a clear understanding PreJ the tams and conditions of this RFP. Again, thank you for the opportunity to submit out prop~ak. Please do Wert hesftate to contact me at (305) 534-6888 for additional information or to discuss our proposal in greater' detail sincerely, 7. Da.VI$ Hoyt, CPFIVI Vice President, Regional Manager 1674 Meru Avenue, Suite I06 * Muari Beach, 33139 *Pho>,e (30Sj 5346888 • Fax (30S) 534-0053 5 525 c~ srar+dord ~+s' City of Miami Beach - RFP No: 11-07/08 Capability to Provide Services With the size and scope of the City of Miami Beach, the successful proposes must possess the commitrnent, understanding, staff resources and financial capability to provide the services outlined in this RFP. - Commitment -Standard Parkuig has been co>zimitted to providing the City of Miami Beach with cashiers, att~dauts, anti suPervlsors since 1999. To bettea' Berne the City of Miami Beach, we have ma± . A~ned an office on Miaaoi Beach. To better wave the City of Miami Beach, we have . maintained a Corporate Officer in Miami. Standard Parking has also made a strong commitment to the Miami Beach Community. since 1999, vxmAV of Miami. Beach and Standard Parking have sponsored an annual Christmas Toy Drive for privileged youth end se~iars on 1vIiami Beach. In some cases, along with Unidad, we are the only source for holiday gifts m bou~iess chiidrem. unosv ar ~aa oaca s saMa:u est+e~ ~' ~ .. ~Ann~~1~ ~. Uaderstinding - As we wiii highlight throughout firs Pte' Standard ~l~y understands the City of Miami Beach scope. In fact, we understand completely the scope necessary to operate the City of Miami Beach that, per Section H, Pam 9 Modification/Withdrawals of Proposals, we will be bound by our response for one hundred twenty {120} days. Standard Parking sha11 be responsible for providing trained and uniformed parking cashiers, att~adarns, and supe~rvist~rs upon re~queat at each of the designated parking thciiities (described below Monday through Sunday, inchrding holidays and during special events. CITY OF MIAMI BEACH OFF STREET PARKING FACILITIES LOT LIST JANUARY 2008 New Facility ~ Oki Facility 8 I,ocatioa S South ~ 215 Pl Pointe South Pore Park Public P P2 lA South Pointe Dr Sc Ocean Dr ~ ~ PZ Penrod's South Pore 1Jr 8c Ocean Dr 149 P3 1B W & Commerce W-S 12 P4 P4 100 Block W Ave 30 P~ SAL '~ ffi Alton 23 120 P9 PAL 11th Street & Jefferson Ave P10 Mich Lot 13th Street & 1vliclu Av Softball Lot 134 Pil 2B 6th Stroet.8t Meridian Ave 25 P12 12X 9th Street & W Avenue ~ ___ 1674 Meridwx Avenue, Suitt 106 R Mumd Beads, 33139 'Phone (30S) S3 ax 6 526 '~ ~~ ~~~• City of Miami Beach - RFP No: 11-07/08 P 13 i 3X i01fi Street & W Ave~aue 30 34 P14 7C 6th Street & Collins Avenue 33 Pi 5 i iX 1000 BLflCi~ Collins Avemie ~ 55 P16 17X Collins Avenue W-S 13th Street dt 25 P17 17B 13th Street 8t Collins Av~ue E-S ~ PI $ i0F I:mcoln Lane S ~ Meridiem 21 P19 l0E Lincoln Lane S ~c Jerson Avenue E-S 62 0 1 OD Li~oln Lane S & Jefferson Avenue W-S P2 19 P21 lOG Lincoln Lane S 8c Nfichi Avenue ~ 31 P23 4D 1Sth Streek Sc West Avenue 71 P24 4C 17th Street & Nest Avesus a 86 P25 l0A Lincoln Lane N & Lenox Avenue W-S P26 l OX Lincoln Lane N 8t Leaoz Avenue E-S 107 144 P27 1~ Lincoln Lane N & Maiclian Avenue P28 ~ EAST Lincoln Lane N 8t Peons Ivamia Avenue 253 160 P29 SC 17th Stream & Canvemtion Cater Drive ~ P32 Pref Lot i 8th Street Bt i~+teridian Avenue ~ P33 SH 19th Street & Meridian Avenue olocaust P46 4E 18th Street & Pord Avemie 41 I S P48 bA 21st Street & Park Avenue P49 bB 2ist Street & Collins Avenue 2i)2 women's 23 P50 Lot 24th Street & Drive ~ 20 P51 P51 23rd Street 8c L Avemu E-S P52 P52 23rd Stre®t & Lt Avemie W-S 35 P55 20X 27th Street dt Collins Avenue 121 P56 16D 34th Street 8c Collins Avenue ~ 62 P57 16B 35th Street & Collins Avenue 72 P58 SG 40th Street & R Palm Aveoue 43 P59 SH 40th Street & Prairie Avemte 70 P60 8C 40th Street & Chase Avenue 80 Phi 8E 4ist 3tc+eet Bc Aitaun Road 4i P62 8F 42nd Street & Jefferson Avenue 30 P63 8B Street & R Palm Avenue 42nd 194 P64 $D . 47th Street & Pine Tree Drive 17 P7i 19X 46th Street & Collins Avenue 459 P72 19B 53rd Stc~eet & Collins Avenue 159 P80 P80 71st Street 8c Avenue 30 P81 18A both Street 8c Collin.4 Avenue b3 Pg2 1SX b5th Sireat & Creak Marina 52 P83 9E 69th Street Sc Hardin Avenue E-S 35 P84 9A 71st Street Avenue W-S 51 P85 9C 71st Street & Car le Avenue S-S 15 P86 9D 71st Street & l3omta Drive S-S 34 P87 24C ?1st Street 8c Drive S-S 35 1679 Meridian Ave~+ue, Suite 106 * Mai Beach, 33139 *Phone (30S) 534-6888 * Fax (30S) 534-0053 7 527 ~ ~• City of Miami Beach - RFP No: 11-07/08 P88 24B 13mre & Rne Versailles 23 31 P89 pg() 24A 25X Normand Drive 8t Ba Road N-S list Street 8c Bonita Drivo N-S i 8 51 P91 22X 72nd Street & Car le Avenue 320 P92 9B 72nd Street & Collins Avenue 1 ]0 P10(, 9F 7th Street & Collins Avenue 47 P107 2tiC 79th Street & Collins Avea~ue ~ P108 26A 80th Street & Collins Av~ue 105 P109 26D 83rd Street & Collins Avenue 12 P110 23X 85th S ~ ~~ Avenue 65 Pl l i 2GB 84th 3tnaet ,8t Golfs Avem;e 15 P112 Gl 26E 1G 87th 8t Collins Avenue 7th Street & Collins Avemie ~ 134 G2 2A T2th Street 8c Drw~el Avenue 286 G3 17A 13th Street 8c Collins Avemie e G4 ~~' S 16th Street & Collins Avenue 803 146U C~5 2t3 17th Street 8c ivleridian Cwrt 620 G6 8A 42nd Street & Sheridan Avenue The parking cashiers, attea~dants, and supervisors will: . ^ Maintain a'neat, well-groomed appearance at all times. ^ Collect parking fees, validate tickets, and perform related duties. ^ Provide financial and tfcket resorts at the conclusion of each shgt, to the satisthctian of the City. ^ Submit monies representative of file shift's activity to the shift/facility supervisor, and assist in the rectmlatian and deposit of the tlaiiy shift t~+sh receipts. ^ Maintain a clean work area inch~ding the adjacent booth area end access control equipment. Each shift shall be responsible to maintain the fee computer as to cleanliness, dust and appropriate use. ^ provide directions and general information to the public. ^ Maintain a friendly, co~n'teous and sea~vice-oriented attitude at all times. • Ct~sistendy demonstrate the a~ili,.y to communicate ei~tively in the English language with the general public, supervisors, and City staff. ^ Perform all other related duties as assigned by the City. ^ Ali cashiers, attendants, and supervisors shall be gtiaii$etl to complete ail requited cash and ticket reports. Such qualification shall be to ensure the accurate and complete recordation of such reports. Ability to add, subtract, multiply, and divide in a con.4istent and accurate maim' is essemial. ^ All cashiers, attendants, and supervisors must be trained in CPR and emergesicy Viers, attendants, and supervisors are required to i®ow City panting policies pertiz-ant to: o Monthly Parking Program o City Decals anti Permit Porkers o Special Event Parlong 1674 Merle&ax Avenue Sure 106 * Munni Beach, 33139 *Phoae (30S) 534-6888 * Fax (383) 534-0053 8 528 ~ ~~~ City of Miami Beach - RFP No: 11-07/08 o Parking Metex Smart Cazd Program o Hotel Hang Tag Program; and o Any and all other programs implemented by the City • ~ ~~~~ a~~, ~d supervisors must be familiar with the location, hours of appration, and rates of all City parrking ~cikities. • ,All cashier, attar-dants, a~ supervisors will be trained in operating Federal APD revenue control equipment. Standard Parking shall provide and require its employees to wear a uniform: Sportlpolo shirt or collared shirt (no t-shirts), dark peaks, shorts or skirt. Standard Pazking's employees will be issued official City of Miami Beach photo fdemiPications and these shah be required to be worn daily as part of the employee's official uniform. Standard Pazking will include its name on tike badge ar nnifbrm. The City has approved the existing uniform but reserves tt-e right to recommend changes of the uniform selected by Standard Parking. Standard Parking wdl continue to provide a foil time on-site Project Manager with experience handling the type of services requested by the City who will have fhkk authority t8 act an behalf of Standard Parking. Standard Parking will also provide one (1) trained working supervisor pea' location, as requested on each shift. The responsibilities of the supervisors will be: ^ Attendance verification: Verify at the beginning of each shift that all booths ate staffed. If personnel are absent or call in sick, it is the responsibility of the supervisor to replace the parking cashier immediately. The supervistYr sfiaii issue a beak fbr Bch cashierlaxtefldam pet shift. • Scheduling of shift locations and replacements for daily and weakly schedule and •~ scheduling far vacations and emergencies. ^ The shift supervisor(s) shall be an employee of Standard Parking and shall serve as the City contact for aory problems or questions during each shift ^ Provide required assistance to parking cashfers and attendants during s1~ift cio$eout .~ procedures. Prepare all deposits for shift cash receipts as required by the City. ^ Parfbrm the duties of a parking cashier andior Att~dam. • Perform related duties as requested by city staff Standard k~king shall sck~eduke marnbiy performance meetings whh City managemem to review performarsre issues. Standard Parking shah notify the City of a 24 hour carr~ct via tekephane and~'ar pager. 'V~e will continue to maintain a minimum of two contact names on file with the City at all times. Standard Padding shall respond to any eormpiaim received from the general public ar the City of Miami Beach, in writing, within 24 hours of receipt of complaint. All training of new personnel will be the sole responsib9ity of Standard Parking. Standard Parking will provide wrltken rules of conduct 2br its pessamnei. A.kk rules of conduct ftrr Standard Parking must be approved by the City. Standard parking has prepared and will continue to update a Facilities Operation Manuak to each 1674 MeruTwn Avenr~e, Suite 106 * 11Bmmi Beads, 33139 *Plrone (30S) 534-6888 * Fax (30SJ S34-0OS3 9 529 ~' City of Miami Beach - R1+'P No: 11-07/08 employee and a pern~anent manual containing standard operating Procedures shall be stored in each cashier booth and central facility office. All employees of Standard Parking shall be covered under our crime insurance Policy ~ bonded and insured. Smoking and/or eating on the job or in a parking facility is strictly prolubited. Standard Parking will continue to supply a $1Q0.00 bank for each shift at each facility. The $100.00 bank shall consist of sufficient variety of currency and/or coin to properly Provide change. TY~e City reserves ttie might to alter ttYe composition ofthe $100 bank; however, typically, eighty one-dollar b~71s and two rolls of quarters will be regtured. Standard Parking will maintain a trained and courteous workforce. Standard Parking shall ensure that each cashier booth and facility office is equipped with the following: ^ City of Miami Beach Parking Guide ^ Chamber of Commerce V~aitor Guide City of Miami Beach ELECTR'OV~A~E Guide • Arty other materials provided by the City. Standard Parking agrees to be responsible for any cash shortages or missing tickets. Missing tickets shalt be calculated at the maximum daily parking rate. All shortages shall be delivered to the City of Miami Beach Parking Departme~ c/o the Finance Manager, within 72 hours of notice of the shortage by the City to Standard Parking. Standard Parking shall provide continuous and on-going procedural and equipment training to its employees assigned to the Ciiy. Standard Parking shall provide a roster of all trained employees to the City. Employees receiving training at 'die City's parking facilities must be scheduled to work at City parking facilities, at a minimum of fifty percen# (50%) of their total weakly hours. Under no circumstances is Standard Parking to train employees at City parking facilities and relocate the employee to another coadcaet or client for any period oftime without tlm~ expressed written consent of the City. Standard Parking currently has sufficient vehicles, as required by the City, for its employees to ensure the efeective and efficient 'dransport of cashiers, attendants, and suporvlsors to assigned locations throughout all shifts. Standard Parking shall perform a background check, in such manner and form as shall be approved by the Cfty, on all of its employees, including psychotogicat and/or aptitude. examinations as part of their employment process. The employee must agrce to submit to the successful completion of all required background checks and any otheu' screening :Processes as a condition of his~her employmern, within the Srst thirty ~3fl) days of said employment Standard Parking may also be required #o conduct other screening and/or investigative measures, at the request of the City. Staff -Standard Parking currently employs 200+ trained parking professiaa~als dedicated to servicing the City of Miami Beach account. In fact, with our existing staffing resources in place, 1674 Meridian Avenue, Suite 106 * Mur~xi Beach, 33139 * Phone (305) 534-6888 * Fax (303) 5340053 10 530 ATTACHMENT N0.8 COST SUMMARY 531 ATTENDANT PARKING PROPOSALS BASED ON TOTAL ACTUAL HOURS FROM 12/25/06 to 12/23/07 Attendant Hours Supervisors Hours TOTAL ACTUAL HOURS 149,892.25 61,828.25 Standard $ 13.75 $ 14.89 $ 2,061,018.44 $ 920,622.64 $ 2,981,641.08 LAZ Parking $ 14.13 $ ~ 15.38 $ 2,117,977.49 $ 950,918.49 $ 3,068,895.98 Impark ~~$ ~ ' 14.37' $ .17.29 . , 2,153,931.63. $ 1,069,010.44 $ 3,222,962.08 Ampco .- $ ~ ~ 14:99 $ 16.24 ' ~' $ ~ 2:,246,884:$3 $ ~ 1,004,090.78 $ 3,250,975.61 CPS 1st Year $ 14:.88 $ 16.38 $ ~ 2,230,39668 $ 1,012,746.74 $ 3,243,143.42 2nd Year $ 1.5.32 $ 16.86 $ 2,296,349.27 $ 1,042,424.30 $ 3,338,773.57 3rd Year $ 15.78 $ 17.37 $ 2,365,299.71 $ 1,073,956.70 $ 3,439,256.41 Double Park $ 15.25 $ 16.50 $ 2,285,856.81 $ 1,020,166.13 $ 3,306,022.94 Five Star Parking $ 15.75 $ 17.30 $ 2,360,802.94 $ 1,069,628.73 $ 3,430,431.66 532 .ATTACHMENT N0.9 ALTERNATE PROPOSAL SCORE ANALYSIS 533 Alternate Proaosal Score Analysis AMPCO Central Parking Double Parkin Five Star Parkin Im ark Laz Parkin Standard Parkin Ada Llerandi 95 93 70 92 94 97 93 Alex Anunziato 74 73 56 63 82 80 67 Anthony Hernandez 95 82 85 90 95 100 60 Mark Gidney 87 81 40 60 89 89 95 Alan Fishman 97 92 72 85 95 85 98 Allison Williams 82 84 73 77 78 79 85 Julio Ma risso 90 79 70 77 96 91 90 Total Points 614 584 466 544 629 621 588 -Rank on 5 7 6 1 • 2 ' 4 Total Points 3 Average of Scares 87.7 83.4 66.5 77 89.8 88.7 84 Adjusted Rank 3 5'. 7 6 1 2_ 4 Sum of . Placement ' Rank` 21 29 45 37 19 18 22 , Adjusted ' Rank 3 5 7 6 2 1 4 Eliminating Highest / Lowest 445 418 341 392 455 442 430 Adjusted Total Points Rank 2 5 7 6 1 3 4 `In this method, the ranking scores are added and the lowest possible score is best. 534 Exhibit "B" Contract Cost (Rate Information) Analysis IMPARK LAZ Standard Current Contract Cost NIA N/A $3,284,851 RFP Response Contract Cost $3,222,962 $3,068,896 $2,981,641 Negotiated Contract Cost $3,116,987 N/A N/A Contract Costs $3,116,987* $3,068,896* $2,981,641* Wages Cashiers/Attendants $1,570,771 $1,470,443 $1,498,922 of Total Cost 50.4% 48.0% 50.2% Supervisors $641,583 $695,568 $652,904 of Total Cost 20.6% 22.6% 21.8% 1) Total Wages $2,212,354 $2,166,011 $2,151,826 of Total Cost 71.0% 70.6% 72.0% Benefits Cost $418,238 $483,394 $563,924 of Total Cost 13.4% 15.8% 18.9% Overhead $398,895 $339,037 $218,072 of Total Cost 12.8% 11.0% 7.3% (2) Total Benefit & Overhead $817,133 $822,431 $781,996 of Total Cost 26.2% 26.8% 26.2% (3) Profit $87,500 $80,454 $52,049 of Total 2.8% 2.6% 1.8% Projected Savings from Original RFP Proposal Annual $105,975 Three Year $317,925 Projected Savings from Current Contract Initial RFP Response $ 61,889 $215,955 $303,210 Three Year Savings $185,667 $647,865 $909,630 Negotiated Contract/year $167,864 NIA N/A Three Year Savings $503,592 $647,865 $909,630 Contract Hourly Rate to City Proposed Negotiated Cashiers/Attendants $14.37 $13.88 $14.13 $13.75 Supervisors $17.29 $16.77 $15.38 $14.89 Notes: * (1), (2), (3) equate to Contract Costs and are based on 211,720 hours per year.