Verizon Business Network Services, Inc.C~ ~ ~- _ ~~ G/p ~
veri onbusrr,ess
PARTICIPATION CONTRACT
VERIZON BUSINESS NETWORK SERVICES INC., on Customer Name: City of Miami Beach
behalf of the Verizon affiliates identified in this Agreement Customer Address: 1700 Convention Center Drive
("Verizon")
Miami Beach Florida 33139
22001 Loudoun County Pkwy.
Ashburn, VA 20147 ~~
Suleiman Hessami
VP Pricing/Contract Management
WHEREAS on September 20, 2005, Verizon entered into a Telecommunications and Internet Services Master
Agreement ("Master Agreement") with MICTA ("MICTA") en behalf of MICTA, an association made up of non-profit colleges,
universities, K-12 school systems, federal, state and local government units, health care providers, libraries and other non-profit
entities; and the American TelEdCommunications Alliance (the "ATAlliance"), an organization representing the four regional
educational compacts including the Southern Regional Education Board (SREB), Midvrestern Higher Education Compact
(MHEC), bVestern Interstate Commission for Higher Education (WICHE), New England Board of Higher Education (NEBHE),
and MICTA, based upon MICTA's RFP #MICTA-0009 and Verizon's response thereto; and
WHEREAS, under the Master Agreement, Eligible Organizations who enter into a PC with Verizon may purchase from
Verizon certain Services (identified in Attachment A to the Master Agreement) at the prices and/or discounts set forth in
Attachment B to the Master Agreement; and
WHEREAS the Customer is an Eligible Organization and desires to purchase from Verizon certain Services available
under the Master Agreement, and Verizon is willing to provide such Services on the terms and conditions set forth in this PC;
NOW THEREFORE, Verizon and Customer agree as follows:
GENERAL TERMS AND CONDITIONS
1. Services. Verizon will provide to Customer the services ("Services") identified in Attachments A(1) and A(2) to this Agreement.
2. Term. The 'Term" of this Agreement shall begin on the Effective Date (defined above) and end upon the completion of ThirtySix
(36) months, at which time the Agreement is automatically extended ("Extended Term") on a month-to-month basis until either party
terminates it upon sixty 60 days prior written notice. The terms of this Agreement will continue to apply during any service-specific term
commitment that extends beyond the Term stated above.
3. Tariff and Guide. Verizon's provision of Services to Customer will be governed by Verizon's international, interstate and state tariffs
("Tariff(s)") and Verizon's "Service Publication and Price Guide" ("Guide"), each as supplemented by this Agreement. This Agreement
incorporates by reference the terms of each Tariff and the Guide. '~ he Guide is available to Customer on Verizon's Internet Website
(www.verizonbusiness.com/guide) ("Website"). Verizor, may modify the Guide from time to time, and any modification will be binding
upon Customer. Customer may sign-up for a-mail alerts of Guide changes. Except for new services, service features, service options or
service promotions, which will become effective immediately upon their posting in the Guide on the Website, any modification made to
the Guide will become effective on the date indicated in the Guide, provided that no such modification shall become effective and binding
on Customer until it has been posted in the Guide for at least fifteen (15) calendar days. The contractual relationship between Verizon
and Customer shall be governed by the following order of precedence: (i) the Tariffs to the extent applicable, (ii) the provisions of this
Agreement, and (iii) the Guide.
4. Changes to the Guide. If Verizon makes any changes to tre Guide that affect Customer in a material and adverse manner,
Customer may discontinue the affected Service without liability by providing Verizon with written notice of discoritiw~~si~cti-(f~Q~
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This Participation Contract ("Agreement" or "PC") for Verizon Services, together with any Attachments and Schedules made a
part hereof ("Agreement'), is made by and between the above-named Customer and Verizon Business Network Services Inc., on behalf
of MCI Communications Services, Inc. d/b/a Verizon Business Services and its affiliates and successors ("Verizon"). This Agreement is
binding upon execution by both parties. Verizon or its providing affiliate will provide to Customer the Services set forth herein. The
applicable rates, discounts, charges and credits, if any, shall be effective the first day of the second full billing cycle following execution
and delivery of this Agreement by Customer to Verizon ("Effective Date").
days of the date such change is posted on the Website. Customer shall pay all charges incurred up to the time of Service
discontinuance. Verizon may avoid Service discontinuance if, within sixty (60) days of receipt of Customer's written notice, it agrees to
amend this Agreement to eliminate the applicability of the material and adverse change. A "material and adverse change" shall not
include, nor be interpreted to include, (i) the introduction of a new service or any new service feature associated with an existing Service,
including all terms, conditions and prices relating thereto, or (ii) the imposition of or changes to Governmental Charges (defined below).
5. Rates and Charges. For the Services identified in Attachment A, Customer agrees to pay the rates and charges specified in
Attachment B to the Master Agreement. In the event (i) Customer receives any Services that are not the subject of rates, charges and
discounts expressly set forth in the Master Agreement, or (ii) Customer purchases any services after the expiration of the Term,
Customer shall pay Verizon's standard rates for those services, as set forth in the Guide (or Tariffs, if applicable). As used in this
Agreement in connection with rates and charges, "standard" refers to rates and charges for Verizon Business Services II ("VBSII") where
applicable. Except where explicitly stated otherwise in the Master Agreement for a particular service, (a) all rates and charges are
subject to change, (b)all discount percentages set forth in the Master Agreement are fixed for the Term, (c) Customer will not be eligible
to receive any other additional discounts, promotions and/or credits (Tariffed or otherwise), and (d) the rates and charges set forth in the
Master Agreement do not include (without limitation) charges for all possible non-recurring charges, access service, local exchange
service, charges imposed by a third party other than Verizon or a Verizon affiliate, on-site installation, Governmental Charges (defined
below), network application fees, customer premises equipment or extended wiring to or at Customer premises. Verizon may give
Customer notice of such changes in rates or charges by posting them on the Guide, by invoice message, or by other reasonable means
(notwithstanding Section 19, Notices, below).
6. Governmental Charges. Verizon may adjust its rates and charges or impose additional rates and charges in order to recover
amounts it is required or permitted by governmental or quasi-governmental authorities to collect from or pay to others in support of
statutory or regulatory programs ("Governmental Charges"). Examples of such Governmental Charges include, but are not limited to
Universal Service funding and compensation payable to payphone service providers for use of their payphones to access Verizon's
service.
7. Taxes. All Tax-related provisions of the Guide are specifically incorporated by reference herein. In accordance with the Guide, all
charges are exclusive of applicable Taxes (as the term is defined in the Guide), which Customer shall pay. However, if applicable,
Verizon will exempt Customer in accordance with law, effective on the date Verizon receives a valid exemption certificate for Customer.
If Customer is required by the laws of any foreign tax jurisdiction to withhold income or profit taxes from a payment, Customer will, within
ninety (90) days of the date of the withholding, provide Verizon with official tax certificates documenting remittance of the taxes to the
relevant tax authorities. The tax certificates must be in a form sufficient to document qualification of the income or profit tax for the
foreign tax credit allowable against Verizon's U.S. corporation income tax, and accompanied by an English translation. Upon receipt of
the tax certificate, Verizon will issue Customer a billing credit for the amounts represented thereby.
8. Early Termination Charges. If Customer terminates this Agreement before the end of the Term, or terminates Service before the
end of the applicable term commitment, for reasons other than Cause, or Verizon terminates this Agreement or Service for Cause
pursuant to the Section entitled "Termination;' then Customer will pay, within thirty (30) days after such termination: (a) all accrued but
unpaid charges incurred through the date of such termination, plus (b) an amount equal to difference between (i) Customer's total
charges prior to the termination based on its applicable term pricing and/or discounts and (ii) what Customer's total charges would have
been for that same period based on the applicable month-to-month pricing and/or discounts, plus (c) a pro rata portion of any and all
credits received by Customer. For purposes of this Article, a Customer's proper termination pursuant to the Article below entitled
"Appropriated Funding" shall be considered a Customer termination for Cause.
9. Payment. Customer agrees to pay all Verizon charges (except Disputed amounts, as defined below) within thirty (30) days of
invoice date. Payments must be made at the address designated on the invoice or other such place as Verizon may designate.
Amounts not paid or Disputed on or before thirty (30) days from invoice date shall be considered past due, and Customer agrees to pay
a late payment charge equal to the lesser of: (a) one and one-half percent (1.5%) per month, compounded, or (b) the maximum amount
allowed by applicable law, as applied against the past due amounts. A "Disputed" amount is one for which Customer has given Verizon
written notice, adequately supported by bona fide explanation and documentation. Any invoiced amount not Disputed within six (6)
months of the invoice date shall be deemed to be correct and binding on Customer. Customer shall be liable for the payment of all fees
and expenses, including attorney's fees, reasonably incurred by Verizon in collecting, or attempting to collect, any charges owed
hereunder.
10. Termination. Either party may terminate this Agreement for Cause. As to payment of invoices, "Cause" means Customer's failure
to pay any invoice (excluding Disputed amounts) within thirty (30) days after the invoice date, which failure has not been cured within ten
(10) days of receiving notice of it. For all other matters, "Cause" means a breach by the other party of any material provision of this
Agreement which has not been cured within thirty (30) days after delivery of notice. Verizon may discontinue Service (without limitation)
immediately, without notice, if interruption of Service is necessary to prevent or protect against fraud or otherwise protect Verizon's
personnel, facilities or services.
11. Disconnection of Service. Customer shall provide prior written notice for the disconnection of Service, as follows. For Service
provided exclusively within the United States, Customer must provide thirty (30) days written notice. For all other Service, Customer
must provide written notice either (a) of sixty (60) days or (b) equal to the cancellation period required by third parties (such as PTTs) for
the non-U.S. Mainland portion of the Service Customer is canceling, whichever is longer. Disconnection notices must be labeled
conspicuously "Disconnect Request." Customer should contact its account representative or Customer Service if it does not receive
confirmation of the disconnection from Verizon within five (5) business days. Notwithstanding any such termination, Customer will
remain liable for any applicable early termination charges set forth in this Agreement.
12. Confidential Information. Commencing on the date Customer executes this Agreement and continuing for a period of three (3)
years from the termination of this Agreement, each party shall protect as confidential, and shall not disclose to any third party, any
Confidential Information received from the disclosing party or otherwise discovered by the receiving party while this Agreement is in
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effect, including, but not limited to, the pricing and terms of this Agreement, and any information relating to the disclosing party's
technology, business affairs, and marketing or sales plans (collectively the "Confidential Information"). The parties shall use Confidential
Information only for the purpose of this Agreement. The foregoing restrictions on use and disclosure of Confidential Information do not
apply to information that: (a) is in the possession of the receiving party at the time of its disclosure and is not otherwise subject to
obligations of confidentiality; (b) is or becomes publicly known, through no wrongful act or omission of the receiving party; (c) is received
without restriction from a third party free to disclose it without obligation to the disclosing party; (d) is developed independently by the
receiving parry without reference to the Confidential Information, or (e) is required to be disclosed by law, regulation, or court or
governmental order, including but not limited to any open records laws to which Customer is subject.
13. Disclaimer of Warranties. EXCEPT AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, VERIZON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY VERIZON SERVICES, RELATED PRODUCTS, EQUIPMENT, SOFTWARE OR
DOCUMENTATION. VERIZON SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR TITLE OR
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
14. Disclaimer of Certain Damages. NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT,
CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS
OF USE OR LOST BUSINESS, REVENUE, PROFITS, OR GOODWILL, ARISING IN CONNECTION WITH THIS AGREEMENT,
UNDER ANY THEORY OF TORT, CONTRACT, INDEMNITY, WARRANTY, STRICT LIABILITY OR NEGLIGENCE, EVEN IF THE
PARTY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
15. Limitation of Liability. THE TOTAL LIABILITY OF VERIZON TO CUSTOMER IN CONNECTION WITH THIS AGREEMENT,
FOR ANY AND ALL CAUSES OF ACTIONS AND CLAIMS, INCLUDING, WITHOUT LIMITATION, BREACH OF CONTRACT,
BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND OTHER TORTS, SHALL BE LIMITED
TO THE LESSER OF: (A) DIRECT DAMAGES PROVEN BY CUSTOMER; OR (B) THE AMOUNT PAID BY CUSTOMER TO
VERIZON UNDER THIS AGREEMENT FOR THE SIX (6) MONTH PERIOD PRIOR TO ACCRUAL OF THE MOST RECENT CAUSE
OF ACTION. NOTHING IN THIS SECTION SHALL LIMIT VERIZON'S LIABILITY: (A) IN TORT FOR ITS WILLFUL OR INTENTIONAL
MISCONDUCT; OR (B) FOR BODILY INJURY OR DEATH PROXIMATELY CAUSED BY VERIZON'S NEGLIGENCE; OR (C) LOSS
OR DAMAGE TO REAL PROPERTY OR TANGIBLE PERSONAL PROPERTY PROXIMATELY CAUSED BY VERIZON'S
NEGLIGENCE.
16. Assignment. Either party may assign this Agreement or any of its rights hereunder to an affiliate or successor without the prior
written consent of the other party, provided that if Customer assigns this Agreement to an affiliate or successor, then such affiliate or
successor must meet Verizon's creditworthiness standards, and provided further that if Verizon assigns this Agreement to an affiliate,
then such affiliate or successor must provide the same level of service(s) as Verizon is providing pursuant to this Agreement. Any
attempted transfer or assignment of this Agreement by either party not in accordance with the terms of this Section shall be null and void.
17. Service Marks. Trademarks and Name. Neither Verizon nor Customer shall: (a) use any service mark or trademark of the other
party; or (b) refer to the other party in connection with any advertising, promotion, press release or publication unless it obtains the other
party's prior written approval.
18. Governing Law; Disputes. Except as the Parties may otherwise expressly agree, this Agreement shall be governed by the laws of
the State of Florida without regard to its choice of law principles. Any litigation arising out of or in connection with this Agreement may be
brought for trial in any Federal or state court of competent jurisdiction in Miami-Dade County, Florida. The parties agree that any such
trial shall be without jury. Non-U.S. Services shall be subject to applicable local laws and regulations in any countries where such
Services originate or terminate, including applicable locally filed Tariffs. Customer acknowledges that Verizon is governed by the
Communications Act of 1934, as amended, and as interpreted and applied by the Federal Communications Commission.
19. Notice. All notices, requests, or other communications (excluding invoices) hereunder shall be in writing and either transmitted via
overnight courier, electronic mail, hand delivery or certified or registered mail, postage prepaid and return receipt requested to the parties
at the following addresses. Except as otherwise provided, notices will be deemed to have been given when received. Customer's notice
address is provided on Page 1 of this Agreement unless othervvise noted.
To Verizon: With fax copies to:
Verizon Business Services Verizon Business Services and to:
5055 North Point Parkway 22001 Loudoun County Pkwy Verizon Business Services
Alpharetta, GA 30022 6400 Weston Parkway
Attn: Thomas Bostick, MiCTA National Acct. Repr. Ashburn, VA 20147 Cary, NC 27513
Tel: 678-259-1464 Attn: Vice President, Legal Attn: Russ Kesler, Director
Email: tom.bostick(a~verizonbusiness.com Fax: 703-886-5807
20. Acceptable Use. Use of Verizon's Internet Service(s) and related equipment and facilities must comply with the then-current
version of the Verizon Acceptable Use Policy ("Policy") for the countries from which Customer uses them (see
www.verizonbusiness.com/terms). Customer shall be liable to Verizon for any losses, damages, claims, costs or expenses sustained or
incurred by Verizon resulting from any violation by Customer of the Policy. Each party will promptly notify the other of any such claim.
21. Domain Names. Customer shall ensure that its use of any domain name registered or administered on Customer's behalf does not
violate the service mark, trademark or other intellectual property rights of any third party. Any violation of this Section is deemed a
material breach establishing Cause for termination. Verizon shall have no liability for any claims that may arise from the acts or
omissions of domain name registries, registrars or other authorities.
22. Resellers/Subcontractors. Verizon agrees to assume ultimate responsibility in all aspects for the performance of all reseller/
subcontractors, if any, utilized to provide products and/or services to Customer under this Agreement. Verizon takes the overall
3
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responsibility and acts as the single point of contact for services purchased from Verizon under this Agreement including, but not limited
to, the following:
22.1 Addressing all service and product issues, and providing Customer favorable resolution to any reported
problems;
22.2 Processing and tracking all Customer purchase orders placed through resellers/subcontractors;
22.3 Responding to any/all issues related to delivery, installation, warranty, support, etc. when services and/or
products were processed through areseller /subcontractor; and
22.4 Acting as the primary liaison between reseller/subcontractor and/or manufacturer on behalf of the Customer.
23 Appropriated Funding. If (a) the Term of this Agreement is greater than one (1) year and (b) Customer is purchasing
services hereunder solely with funds that are legislatively-appropriated on a single fiscal year basis and Customer is therefore
required by applicable law to reserve the following right in all multi-year purchase contracts, then Customer reserves the right to
cancel this Agreement, upon not less than thirty (30) days' notice, whenever such funds have failed appropriation or are
otherwise made unavailable to Customer to support continuation or performance in any fiscal year succeeding the first.
24. Compliance with Law. Verizon (including its subcontractors, if any) and Customer, shall each at their own expense
operate in full compliance with all applicable Federal, State and local laws, rules and regulations. Verizon shall maintain in force
all licenses and permits required by the states in which it conducts business.
25. Financial Stability. Verizon acknowledges that Customer may rely on Verizon's annual and quarterly financial statements
and any required Securities and Exchange Commission Certification Reports as a measure of Verizon's financial strength and
ability as an ongoing business concern to fulfill its obligations under this Agreement.
26. Service Level Agreement fSLAI. Unless Customer and Verizon otherwise expressly agree in writing, Verizon's standard
SLAB, if any, for the services/products provided under this Agreement shall apply. Should Customer desire other SLAs to meet
their specific organizational requirements, Verizon and Customer may negotiate such SLAB, including: services, features,
hardware and/or software to be covered; measurable standards of performance and/or quality of service; Customer/Verizon
responsibilities defined; Customer's recourse for system and/or hardware/software failure to meet the SLA; and any other
element that is mutually agreed upon by both parties, including any cost adjustments for negotiated SLAs. Any negotiated SLAB
shall be made part of this Agreement.
27. Entire Agreement. This Agreement (and any Attachments and other documents incorporated herein by reference)
constitutes the entire agreement between the parties with respect to the Services ordered under this Agreement and supersedes
all other representations, understandings or agreements that are not expressed herein, whether oral or written. Except as
otherwise set forth herein, no amendment to this Agreement shall be valid unless in writing and signed by both parties. Any
requirement for a signature in this Agreement or any Amendment may be satisfied by facsimile transmission of an original
signature.
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ATTACHMENT A(1) to MiCTA Participation Contract
Customer name: City of Miami Beach, Florida
1. Service. The Services that Customer may order under this Participation Contract ("Agreement") are those set
forth in the MiCTA Master Agreement, including but not limited to the Services set forth below. The rates and
charges that shall apply to such Services are the rates and charges that apply under the terms of the MiCTA
Master Agreement, including Attachment B of said Master Agreement, which are incorporated herein and made a
part of this Agreement.
2. Services Ordered. The parties acknowledge for informational purposes that the Customer's initial order for
Services under this Agreement shall consist of the following. Any additions or changes to the following may be
made pursuant to the terms of this Agreement.
Verizon Business 1+ Voice Services
Three 3 Year Term.
LOCATIONS All rates are per minute, based upon call orig ination and call termination type
Ded /Ded Ded / Sw Sw /Ded Sw / Sw Loc /Loc Loc /Ded Loc / Sw Ded /Loc Sw /Loc
On-0n On-0ff Off-0n Off-0ff
INTERSTATE $0.080 $o.o2ao $o.o2ao $o.osso $0.080 $0.080 $o.o2ao $o.otso $o.o2ao
FL -Intrastate $0.080 $o.oa2o $o.oa2o $o.o~t2 $o.ot8o $o.ot8o $0.0~~2 $o.otso $o.o~t2
Verizon Business Toll Free Voice Services
Three 3 Year Term
LOCATIONS All rates are er minute, based u on call on ination and call termination t e
800 DAL Sw IDed 800 CBL Sw / Sw Loc /Loc Loc /Ded Sw /Loc Loc / Sw
Off / On Off /Off
INTERSTATE $o.o2ao $o.osso $o.o2ao $o.o2ao $o.o2ao $o.osso
FL - Intra-State $o.oa2s $o.o8ss $o.oa2s $o.oa2s $o.osss $0.0896
Domestic Calling Feature Charges:
For the term of the contract,
Option 2/3 -Toll-Free Dedicated Access Line (DAL) MRC = $40 per Service Number
Option 2/3 -Toll-Free Common Business Line (CBL) MRC = $15 per Service Number
Charges associated with the following Domestic Calling Features will be WAIVED:
Option 2 -Toll-Free and Outbound Basic Feature Package MRC
Option 2 -Toll-Free and Outbound Combined Feature Package MRC
Option 3 -Basic and Combined Feature Package MRC
Option 3 - $3000.00 Minimum Monthly Usage
Option 2/3 -Ala carte features (Holiday Routing, Tailor Call Coverage, DNIS, Alternate Routing) MRC
Install charges associated with the following Domestic Calling Features will be WAIVED.
Toll Free and Outbound Basic Feature Package Install
Toll Free and Outbound Combined Features Package Install
Basic and Combined Feature Package Install
Switched Access Location (CBL) Install
Dedicated Access Location Install
Verizon Business International Voice Service
International Outbound Voice Pricing: (VBS2 -Guide Type 18)
Fora 3 YEAR term, International Outbound Voice Pricing = VBS2 less 18% discount
Note: In the event of a discre anc between the rates and char es set forth above and the rates and char es
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applicable pursuant to the MiCTA Master Agreement, the rates and charges applicable pursuant to the MiCTA
Master Agreement shall apply.
Term Commitment: Customer shall purchase the above Services for a minimum period of Thirty-Six (36)
consecutive months following the execution of this Agreement and installation of the Service.
Service Locations: The above Services shall be provided to Customer under this Agreement at the following
locations. Other Customer locations may be added to this Agreement, or changed, only upon mutual assent of
the parties.
3. Service Attachment. Service Attachment(s) for the above Services, if applicable, that are attached hereto or
set forth in the Guide, are incorporated herein by reference and shall be a part of this Attachment A(1 ).
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ATTACHMENT A(2) to MiCTA Participation Contract
Customer name: City of Miami Beach, Florida
1. Service. The Services that Customer may order under this Participation Contract ("Agreement') are those set
forth in the MiCTA Master Agreement, including the Services set forth below. The rates and charges that shall
apply to such Services are the rates and charges that apply under the terms of the MiCTA Master Agreement,
including Attachment B of said Master Agreement, which are incorporated herein and made a part of this
Agreement.
2. Services Ordered. The parties acknowledge for informational purposes that the Customer's initial order for
Services under this Agreement shall consist of the following. Any additions or changes to the following may be
made pursuant to the terms of this Agreement.
Verizon Business Conferencing Services:
Audio Conferencing
US Bridged Audio Conferencing Flat Rate
Domestic Audio Conferencing Service: Customer will pay the following rates per minute for domestic Audio Conferencing
Service calls that originate and terminate in the U.S. Mainland, Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands, with
rounding to the next higher full minute. Charges for services other than Toll Meet Me are inclusive of both bridging and
transport, unless noted otherwise below. Customer is responsible for all other charges associated with domestic Audio
Conferencing Service at standard rates. The following rates per minute will be fixed for the Term.
Service LeveUAccess Type Rate Per Minute
Unattended Toll Free Meet Me $0.0300
Unattended Toll Meet Me (bridging only) $0.0300
Instant Meeting Toll Free Meet Me /Dial Out $0.0300
Instant Meeting Tol] Meet Me (bridging only) $0.0300
Standard Dial Out $0.1513
Standard Toll Free Meet Me $0.1335
Standard Toll Meet Me (bridging only) $0.1068
Premier Dial Out $0.2225
Premier Toll Free Meet Me $0.1891
Premier Toll Meet Me (bridging only) $0.1580
The non recurring per call charges for Audio Streaming are based on the number of participants on the Internet per call
Number of Partici ants Char e
1 to 4 $775.00
5 to 10 $800.00
11 to 25 $850.00
26 to 50 $900.00
51 to 250 $1,000.00
251 to 500 $1,500.00
501 to 1000 $2,000.00
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A $700 per call charge applies per audio streaming call designated for Audio Streaming Replay. This is in addition to the per
call charges above.
US Bridged Canadian Audio Conferencing
Canadian Audio Conferencing: For Audio Conferencing Dial Out and Toll Free Meet-Me Access (1) originating in the U.S.
Mainland, Alaska, Hawaii, and the U.S. Virgin Islands and terminating in Canada, and (2) originating in Canada and
terminating in the U.S. Mainland, Alaska, Hawaii, and the U.S. Virgin Islands, Customer will be charged, in lieu of standard
rates and any discounts, the per-minute per-bridge port fixed rates described herein. Charges are inclusive of both bridging and
transport, unless noted otherwise below. Transport rates applicable to Bridging Only charges described below will be those
transport rates otherwise applicable under this Agreement. Customer is responsible for all other charges associated with
Canadian Audio Conferencing Service at standard rates. The following rates per minute will be fixed for the Term.
Service Level/Access T e (US$)
Canada Unattended Toll Free Meet Me $0.0650
Canada Instant Meetin Toll Free Meet Me $0.0650
Canada Standard Dial Out $0.1900
Canada Standard Toll Free Meet Me $0.1700
Canada Premier Dial Out $0.2650
Canada Premier Toll Free Meet Me $0.2400
US Dial Out International Audio Conferencing
US Dial Out International Audio Conferencing: International Audio Conferencing (Dial out from a US bridge). In lieu of
any other discounts, Customer will receive the following fixed discount off of the standard rates (which include both transport
and bridging) for domestically bridged International Dial-Out Audio Conferencing, as set forth in the Guide.
Instant Meeting Replay
Instant Meeting Replav and Instant Replay Plus: In lieu of any other rates or discounts, Customer shall receive Instant
Meeting Replay Service and Instant Replay Plus Service at the following rates per minute. These rates shall be fixed for the
Term. Customer will be responsible for all other charges associated with Instant Meeting Replay and Instant Meeting Replay
Services at standard rates.
Toll and Toll Free Access Rate per Minute
Instant Meetin Re la $0.1670
Instant Re la Plus $0.1670
Global Access Transport Charges (U.S. Bridged). The following per-minute per bridge-port usage charges apply in the
following countries based on availability of service, zone and origination access type. Bridging charges are additional and are
priced at Customer's applicable Toll Meet Meet-Me Access rate per minute. Global Access Transport charges are not eligible
for an additional discounts. The followin rates er minute will be fixed for the Term.
Originatin Access Method
Zone Local Toll Local Freephone
A $0.0412 $0.1452
B NA NA
C $0.0742 $0.2208
D $0.0900 $0.2408
E $0.1890 $0.2705
F NA $0.2834
G NA $0.4524
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Video Conferencing
US ISDN Video Conferencing -Flat Rate
Domestic ISDN Video Conferencing Service: For Domestic ISDN Video Conferencing Service, in lieu of standard rates and
any discounts, Customer will pay the following port usage charges per minute per video bridge port and the following dial-out
transport charges per minute for transport (per 2 channels 112/128 Kbps), with rounding to the next higher full minute.
Customer will be responsible for all other standard charges associated with Domestic ISDN Video Conferencing Service. The
following rates per minute will be fixed for the Term..
ISDN Bridging Rate per Minute per Site
Premier*/Standard/Unattended ISDN Bridging $0.8367
Instant Video ISDN Brid in $0.7750
* Additional per call per minute charge for Premier Level Video
Conferencin $1.5000
Transport Rate per Minute per Site per
112/ 128 kb s
United States $0.1800
Australia $0.2125
Hon Kon $0.2100
Ja an $0.2100
Sin a ore $0.2200
United Kin dom $0.2000
Thailand $4.0000
India $4.0000
Video-Re ion 1 $0.4000
Video-Re ion 2 $0.4000
Video-Re ion 3 $0.4000
Video-Re ion 4 $4.0000
US IP Video Conferencing
Domestic IP Access Video Conferencing Service: For Domestic IP Access Video Conferencing Service, in lieu of standard
rates and any discounts, Customer will pay the following bridging charges per minute per video bridge port, based on port
speed. Customer will be responsible for all other charges associated with Domestic IP Access Video Conferencing Service at
standard rates. The following rates per minute will be fixed for the Term of this Agreement.
IP Access Video Port
Bridging Speed Premier*/Standard/ Unattended
Rate per Minute per Site Instant Video Rate
Per Minute per Site
less than 385 Kb s $0.8350 $0.7750
385 Kb s - 768 Kb s $1.2675 N/A
769 Kb s - T 1 $1.9150 N/A
* Additional per call per
minute charge for Premier
Level Video Conferencin
$1.5000
N/A
Nef Conferencing Products
Domestic Per-Minute Net Conferencing: Customer will pay the following per minute rates, which are fixed for the Term,
for Per-Minute Instant, Advanced, Reserved and Customized Net Conferencing. Customer will be responsible for all other
charges associated with Net Conferencing Service at the standard rates set forth in the Guide.
Prepared by PJH 6/06/2008 rev.E.C.Dente 06.24.08
Rate Per Minute Per
Per Minute Net Participant
Net Conferencin rate er minute $0.1602
Domestic Net Conferencine Seat-Based Oation ("Seat-Based Net"). Customer will be eligible for the following rates for
Seat-Based Net Services. In order to utilize Seat-Based Net, Customer must sign aSeat-Based Net Enrollment Form
("Enrollment Form"). Any additions or modifications to Customer's Seat-Based Net Service during the Term will be controlled
by the submission of a completed Seat-Based Change Form. The effective date of any Enrollment Form will be no later than
the first day of the second full billing cycle following Customer's submission of the Enrollment Form to Verizon. No back
credits will be available. Customer will be responsible for all other charges associated with Seat-Based Net, including, but not
limited to, Set-Up charges and Overage charges, at the then standard rates set forth in the Guide. The per seat per month
charges will be fixed for the Term; all other charges are subject to change from time to time with changes in the Guide. The
following rates will be fixed for the Term.
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Product: Seat Commitment Per Seat Per Month
Live Meetin Pro: 5-10 $133.00
Live Meetin Pro: 11-50 $99.00
Live Meetin Pro: 51-150 $91.00
Live Meetin Pro: 151+ $84.00
Live Meetin Standard: 5-10 $60.00
Live Meetin Standard: 11-50 $56.00
Live Meetin Standard: 51-150 $52.00
Live Meetin Standard: 151+ $46.00
Webex Meetin Center Pro: 5-25 $140.00
Webex Meetin Center Pro: 26-50 $104.00
Webex Meetin Center Pro: 51-200 $92.00
Webex Meetin Center Pro: 201+ $79.50
Meetin Center Standard: 2-25 $75.00
Meetin Center Standard: 26-50 $70.00
Meetin Center Standard: 51-200 $65.00
Meetin Center Standard: 201+ $60.00
Trainin Center: 5-20 $165.00
Trainin Center: 21-30 $155.00
Trainin Center: 31-50 $135.00
Trainin Center: 51-70 $120.00
Trainin Center: 71+ $114.00
Su ort Center: 2-20 $114.00
Su ort Center: 21-30 $106.00
Su ort Center: 31-50 $99.00
Su ort Center: 51-70 $91.00
Su ort Center: 71-100 $84.00
Su ort Center: 101+ $80.00
Event Center: 25-50 $68.00
Event Center: 51-200 $55.00
Event Center: 201-400 $45.00
Event Center: 401-750 $38.00
Event Center: 751+ $30.50
Sales Center: 5-20 $185.00
Sales Center: 21-30 $165.00
Sales Center: 31-50 $155.00
Sales Center: 51-70 $135.00
Sales Center: 71 + $122.00
Domestic Net Conferencine Enterprise Edition (~°EE"): Customer will be eligible for the following rates for EE Services.
In order to utilize EE, Customer must sign an EE Enrollment Form ("Enrollment Form"). The effective date of any Enrollment
Form will be no later than the first day of the second full billing cycle following Customer's submission of the Enrollment
Form to Verizon. No back credits will be available. Customer will be responsible for all other charges associated with EE,
including, but not limited to, Set-Up charges and Overage charges, at the then standard rates set forth in the Guide. The per
minute charges will be fixed for the Term; all other charges are subject to change from time to time with changes in the Guide.
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US Enterprise Edition Committed Minutes Range Rate Per
Minute/Overage Rate
Per Minute
1,500 to 4,999 $0.3550
5,000 to 9,999 $0.3300
10,000 to 24,999 $0.3000
25,000 to 49,999 $0.2750
50,000 to 99,999 $0.2500
100,000 to 249,999 $0.2300
250,000 to 499,999 $0.2100
500,000 to 999,999 $0.1800
1,000,000 to 2,499,999 $0.1700
2,500,000 to 4,999,999 $0.1600
5,000,000 + $0.1500
Note: In the event of a discrepancy between the rates and charges set forth above and the rates and charges
applicable pursuant to the MiCTA Master Agreement, the rates and charges applicable pursuant to the MiCTA
Master Agreement shall apply.
Term Commitment: Customer shall purchase the above Services for a period of Thirty-Six (36) consecutive
months following the execution of this Agreement and installation of the Service.
3. Service Attachment. Service Attachment(s) for the above Services, if applicable, that are attached hereto or
set forth in the Guide, are incorporated herein by reference and shall be a part of this Attachment A(2).
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