LTC 188-2008 Cleanliness Index & Assessment Program FY 07/08 Quarter 2.3 ~ ~ ~ :a ~ ~- EAR 2008 JUi 2 ~ P~ 2: &
4
OFFICE OF THE CITY MANAGER
LTC # 188-ZOOS LETTER TO COMMISSION
TO: Mayor Matti H. Bower and Members of the City Comrission
FROM: Jorge M. Gonzalez, City Manager f ~
DATE: July 21, 2008
SUBJECT: Cleanliness Index & Assessment Program Results for FY 2007/08 Quarter 2
The purpose of this Letter to Commission is to communicate the results of the Cleanliness Index
and Assessment program from FY2007/08 Quarter 2 (January 1, 2008 to March 31, 2008)
Background
The Miami Beach Public Area Cleanliness Index is an objective measurement of performance
ranging from 1.0 (Very Clean) to 6.0 (Very Dirty) and includes assessments of litter, litter/
garbage cans/dumpsters, organic material, and fecal matter. The results of the assessments are
used to monitor the impacts of recently implemented initiatives to target areas for future
improvements, and assure the quality of services.
During FY2006/07, the City tightened the target for the Citywide and area-specific cleanliness
indices from 2.0 to 1.5 -the lower the score on the cleanliness index indicates a cleaner area.
This target continues to be the same for FY2007/08 and it is intended to reflect the additional
resources the City has invested in cleanliness services. As important, the City also has a goal to
ensure that 90 percent of assessments score 2.0 or better.
Summary of the Cleanliness Assessment Results FY 2007 / 2008 Quarter 2
Overall, the Citywide cleanliness index remained almost the same in Quarter 2 when compared
to the same quarter from the previous year, but achieved a 9% improvement when compared to
the same quarter in the base year FY2005/06. All areas have achieved the FY2005/06 target of
2.0 or better, except for alleys with a score above a 2.0.
In general, City cleanliness has progressed to the point at which major improvements cannot be
accomplished without additional resources. The actual improvements possible may not be
justified by the potential expense and it is not recommended at this time. As a result, cleanliness
assessment adjustments are focused on smaller or incremental adjustments. Also, review has
started to focus on areas that might be positively influenced through legislative or other external
agency changes. These changes take more time to be vetted in our public process and some
noted may ultimately not be deemed feasible.
Positive and Improved Areas
• Parks: Improved 9.6% when compared to the same quarter in FY2006/07.
• Waterways: Both hotspot and non-hotspots improved when compared to the prior
quarter by 43% and 9.4% respectively. Overall waterway scores improved by 16.5%
when compared to the prior quarter after Sanitation worked with the outsource vendor
and trained the new captain on the requirements of the city's cleanliness index.
Areas of Focus
Alleys -Alleys continue to be the principal cleanliness issue and the worst scoring public
area. Continuing problems include overflowing garbage dumpsters, illegal dumping, and
large amounts of litter in concentrated areas. Action plans identified include:
o Sanitation and Code will continue to explore the possibility of deputizing
operations supervisors with the ability to issue violations related to illegal
dumping and dumpsters in order to be able to address these issues on the spot
and thus increase compliance.
o Public Works and Code will research the possibility of developing an ordinance
that will require multi-family units to contract to provide bulky waste pick-up
service.
o Sanitation will work with Miami-Dade County on the possibility to make bulky
waste dro~-off sites available to Miami Beach residents, such as the County's
site on 79t Street, in order to give our residents additional options when trying to
dispose of bulky waste.
Streets and Sidewalks (Residential Area) - In the detailed report on streets and
sidewalks, residential scores appeared as an area of focus this quarter. Further analysis
showed that most of the problem is happening around the Flamingo Park area with poor
litter and organic material scores. This area has a high concentration of trees that will
require dedicated sanitation resources to increase the frequency of the cleaning during
certain times of year due to the effects of seasonality (increased amount of fallen leaves,
seeds, etc.). Also, another issue in this area is the high concentration of vehicles parked
along the street which prevent cleaning crews from being able to use the mechanical
sweepers in the entire area. Adding dedicated resources would be the best option to
address this item; however, it was not deemed feasible at this time.
Parks -Despite the improvement in scores during this quarter, the Bark Parks in the
Parks scores appeared as an area focus for fecal matter. The Parks department does not
have the necessary resources to enforce picking-up after the dogs inside the bark park;
therefore, Parks will do some outreach to the Responsible Dog Owners on alternative
options, as well as other jurisdictions that also have Bark Parks in order to better address
this issue.
Construction Sites -One of the main factors related to poor litter/waste and garbage
cans scores has been associated with construction sites throughout the city; especially in
commercial and residential areas, parks, and parking lots. Action plans identified include:
o Public Works and Parking will work with Code and Building in order to research
alternative methods to affect litter/waste in the areas assessed to include
changes in building permit regulations and the potential establishment of impact
fees to construction contractors that will require stricter Code enforcement.
o Parking Department will work on an ordinance that will require construction
contractors to provide a parking plan in order to have permits approved by the
Building Department that will include some cleanliness requirements based on
the City's index.
Cleanliness Key Intended Outcome
Cleanliness was identified in our community surveys as a key driver impacting overall quality of
life. Although additional improvement is still needed, since the inception of the cleanliness
assessment program, the City has seen noted increases in overall service levels and
satisfaction in the community in this important service area.
Cleanliness Index Score Per Public Area (target = 1.5)
Not Including
Commercial
Commercial -
Commerciel -NOrv
Index
1-Extreme) Clean
2 - Clean
3 -Somewhat Clean
4 -Somewhat Din
5 -Dirt
e - Exlremel Dirt
Not mclud~ng
Commercial -ertbaa
Commercial -Non-Er.,e:ta
Commercial -
Not it
Com cial-
Commerclalr Norn
Commercial -
Commercial -Non
scores are not used in the calculation of this score.
"Private /Business garbage dumpsters were not assessetl in I-ro5 U4 and t-ruti ui .
Note: Target in FY2005/06 was 2.0 and was changed to 1.5 in FY2006/07
Next Quarter Assessments
City employees and Neighborhood Leadership Academy alumni and students are conducting
cleanliness assessments every quarter. If you or any member of your staff is interested in
participating in the City's Public Area Cleanliness Program, please contact Isabel Stillone with
the Office of Budget and Performance Improvement at extension 6354.
If you have any further questions, please feel free to contact me.
JMG/RCM/KGB/JDF/IAS