The URL can be used to link to this page

2008-26810 ResoRESOLUTION NO. 2008-26810 A RESOLUTION OF THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 11-07/08, TO PROVIDE PARKING CASHIERS, ATTENDANTS, AND SUPERVISORS FOR THE CITY OF MIAMI BEACH PARKING SYSTEM; AUTHORIZING THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE TOP-RANKED FIRM OF IMPARK; AND SHOULD THE ADMINISTRATION NOT BE ABLE TO NEGOTIATE AN AGREEMENT WITH THE TOP- RANKED FIRM, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH THE SECOND-RANKED FIRM OF LAZ PARKING; AND SHOULD THE ADMINISTRATION NOT BE ABLE TO NEGOTIATE AN AGREEMENT WITH THE SECOND-RANKED FIRM, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH THE THIRD-RANKED FIRM OF STANDARD PARKING. WHEREAS, the City's contract with Standard Parking, for cashiers, attendants, and supervisors for the City's Parking System, expired on January 3, 2008 and, pursuant to Resolution No. 2007-26731, the City Commission determined not to exercise a renewal option and instead initiate a competitive process; and WHEREAS, accordingly, at its December 12, 2007 meeting, pursuant to Resolution No. 2007-26731, the Mayor and City Commission authorized the Administration to issue a Request for Proposals (RFP) for parking cashiers, attendants, and supervisors for the City of Miami Beach Parking System; and WHEREAS, on January 8, 2008, RFP No. 11-07/08 was issued, and notices sent to over 12 firms; and WHEREAS, on the specified due date of February 15, 2008, the Procurement Division received responses from the following firms: AMPCO System Parking; Central Parking System; Double Park; Five Star Parking; Impark; Laz Parking; and Standard Parking; and WHEREAS, on February 15, 2008, the City Manager, via Letter to Commission No. 054- 2008,appointed an Evaluation Committee (the "Committee"), consisting of the following individuals: Alex Anunziato, Miami Beach Resident, Board of Adjustment Member; Ada, Llerandi, Miami Beach Housing Authority; Anthony Hernandez, Miami Beach Resident, Debarment Committee Member; Mark Gidney, Miami Beach Resident, Budget Advisory Committee Member; AI Feola, Miami Beach Resident, Transportation and Parking Committee Member; Allison Williams, CPA, Chief Accountant; Julio Magrisso, Assistant Director Parks & Recreation Department; and WHEREAS, on March 3, 2008, the City Manager, via Letter to Commission No. 074-2008, informed the City Commission that Mr. Alan Fishman, also a Transportation and Parking Committee Member; would be serving in place of Mr. Feola; and WHEREAS, the Committee convened on March 5, 2008, and was provided with an overview of the project, information relative to the City's Cone of Silence Ordinance, and the Government in the Sunshine Law; and WHEREAS, the Committee listened to presentations from all seven (7) proposers, and participated in question and answer sessions with each of the proposers; and WHEREAS, the Committee was instructed to score each proposal pursuant to the evaluation criteria established in the RFP, for a maximum possible of 100 points as follows: • Experience and Qualifications of the Proposer 20 pts; • Experience and Qualifications of Management Team and Key Personnel 10 pts; • Hourly Billing Rates 40 pts; • Methodology and Approach 15 pts; • Past Performance 15 pts; and WHEREAS, the Committee, voted 6-1 to recommend Impark as the top-ranked proposer; and WHEREAS, the Committee, further voted 5-2 to recommend Laz Parking as the second- ranked proposer, and Standard Parking as the third-ranked proposer; and WHEREAS, the City Manager, following his own independent review of the proposals and due diligence with regard to the RFP, concurs with the Committee's recommendations. NOW, THEREFORE, BE IT DULY RESOLVED BY THE MAYOR AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, that the Mayor and City Commission hereby accept the recommendation of the City Manager pertaining to the ranking of firms pursuant to Request for Proposals (RFP) No. 11-07/08 to Provide Parking Cashiers, Attendants, and Supervisors for the City of Miami Beach Parking System; authorize the Administration to enter into negotiations with the top-ranked firm of Impark; should the Administration not be able to negotiate with the top- ranked firm, authorize the Administration to negotiate with the second-ranked firm of Laz Parking; and should. the Administration not be able to negotiate with the second-ranked firm, authorize the Administration to negotiate with the third-ranked firm of Standard Parking. PASSED AND ADOPTED this 16th day of April, 2008. AT ST: R BERT PARCHE ,CITY CLERK MA I HERRE B. R, MAYOR T:WGENDA\2008\Apr1608\Regular\ ParkingCashiersReso.doc APPROVED AS TO FORM & LANGUAGE & FO ELUTION ,, 8 Z.z ttome a Condensed Title: COMMISSION ITEM SUMMARY A Resolution Accepting the City Manager's Recommendation Pertaining to the Ranking of Firms Pursuant to RFP No. 11-07/08 for Parking Cashiers, Attendants and Supervisors, Authorizing the Administration to Enter into Negotiations, and Authorizin the Mayor and Cit Clerk to Execute an A reement Ke Intended Outcome Su orted: Maintain or improve traffic flow and improve parking availability. Supporting Data (Surveys, Environmental Scan, etc.): There had been an overall increase of 9.57% in total vehicle entries in City garages between 2004 and 2007, thus maintainin the need for parkin attendant and cashiers. Issue: Shall the Commission Adopt the Resolution? Item Summa /Recommendation: The City's existing contract for cashiers, attendants, and supervisors expired on January 3, 2008, and (Pursuant to City Resolution No.2007-26731) the City Commission determined not to exercise a renewal option. The contract for cashiers, attendants, and supervisors has been extended on a month-to-month term until such time that a new contract is awarded by the Mayor and City Commission as a result of this RFP. At its December 12, 2007 meeting, pursuant to Resolution No. 2007-26731, the Mayor and City Commission authorized the Administration to issue this Request for Proposals (RFP) for parking cashiers, attendants, and supervisors for the City of Miami Beach Parking System. RFP No. 11-07/08 was issued on January 8, 2008 and notices sent to over 12 firms, which resulted in the receipt of (7) proposals from the following firms: AMPCO System Parking; Central Parking System; Double park; Five Star Parking; Impark; Laz Parking; and Standard Parking. An Evaluation Committee appointed by the City Manager reviewed, scored and ranked the proposals. The Committee ranked Impark as the top-ranked firm; Laz Parking as the second-ranked and Standard Parking as the third-ranked. The Administration after exercising its own due diligence is recommending Impark as the highest ranked firm, consistent with the Committee recommendation. Ado t the Resolution. A.J. s. _r ~_ rw~~.w~] YVQIV RCliV111111C11{Jduvrl. Financial Information: Sign-Offs: Department Director Assistant City Manager City Manager SF RCM JMG~~ ~~~ ~ ~~~ ~.. AGENDA lTEAA ~ ~ JJ QATE - ~ -(J _D ~+•`~ ~ ~ vuwc ~c WIdNVC 1 rdcKln Gus Lopez, Procurement m MIAMIBEACH City of Miami Beach, 1700 Convention Center Drive, Miami Beoch, Florida 33139, www.miamibeachN.gov COMMISSION MEMORANDUM To: Mayor Matti Herrera Bower and Members of the City Commission FROM: Jorge M. Gonzalez, City Manager . DATE: April 16, 2008 SUBJECT: A RESOLUTION OF THE MAYO AND CITY COMMISSION OF THE CITY OF MIAMI BEACH, FLORIDA, ACCEPTING THE RECOMMENDATION OF THE CITY MANAGER, PURSUANT TO REQUEST FOR PROPOSALS (RFP) NO. 11- 07/08, TO PROVIDE PARKING CASHIERS, ATTENDANTS, AND SUPERVISORS FOR THE CITY OF MIAMI BEACH PARKING SYSTEM; AUTHORIZING THE ADMINISTRATION TO ENTER INTO NEGOTIATIONS WITH THE TOP-RANKED FIRM OF IMPARK., AND SHOULD THE ADMINISTRATION NOT BE ABLE TO NEGOTIATE AN AGREEMENT WITH THE TOJR- RANKED FIRM, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH THE . SECOND-RANKED FIRM OF LAZ PARKING., AND SHOULD THE ADMINISTRATION NOT BE ABLE TO NEGOTIATE AN AGREEMENT WITH THE SECOND-RANKED FIRM, AUTHORIZING THE ADMINISTRATION TO NEGOTIATE WITH THE THIRD-RANKED FIRM OF STANDARD PARKING.; FURTHER AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT, UPON CONCLUSION OF SUCCESSFULi- NEGOTIATIONS IN THE ESTIMATED AMOUNT NOT TO EXCEED $3,223,000. ADMINISTRATION RECOMMENDATION Adopt the Resolution. FUNDING $3,223,000 Funds are available from the following Parking Department funds: Fund 480-0463- 000312; 7th Street Garage 142-6976-000312; and RDA Anchor Garage 463-1990- 00312. KEY INTENDED OUTCOMES SUPPORTED Maintain or improve traffic flow and improve parking availability. ANALYSIS The City's existing contract for cashiers, attendants, and supervisors expired on January 3, 2008, and (pursuant to City Resolution No. 2007-26731) and the City Commission determined not of exercise a renewal option. The contract for cashiers, attendants, and supervisors has been extended on a month- to-month term until such time that a new contract is awarded by the Mayor and City Commission as a result of this RFP. At its December 12, 2007 meeting, pursuant to Resolution No. 2007-26731, the Mayor and City Commission authorized the Administration to issue this Request for Proposals (RFP) for parking cashiers, attendants, and supervisors for the City of Miami Beach Parking System. Additionally, at that time, the Mayor and City Commission (and their respective staff), and the City Administration (and its respective staff), instituted and agreed to be bound by the City's Cone of Silence Ordinance (as codified in Section 2-486 of the City Code), with said "Cone" to be effective as of December 12, 2007. RFP PROCESS RFP No. 11-07/08 was issued on January 8, 2008 and notices sent to over 12 firms, which resulted in the receipt of (7) proposals from the following firms • AMPCO System Parking; • Central Parking System; • Double park; • Five Star Parking; • Impark; • Laz Parking; and • Standard Parking. On February 15, 2008, the City Manager via Letter to Commission No. 054-2008, appointed an Evaluation Committee (the "Committee"), consisting of the following individuals: • Alex Anunziato, Miami Beach Resident, Board of Adjustment Member • Ada Llerandi, Housing Authority • Anthony Hernandez, Miami Beach Resident, Debarment Committee Member • Mark Gidney,'Miami Beach Resident, Budget Advisory Committee Member • AI Feola, Miami Beach Resident, Transportation and Parking Committee Member - • Allison Willial~ns, CPA, Chief Accountant • .Julio MagriSso, Assistant Director Parks& Recreation Alternates: 1. Richard Lorber, Planning and Zoning Manager 2. Jorge Cano, Assistant CIP Director On March 3, 2008, the City Manager via Letter to Commission No. 074-2008, informed the City Commission that Mr. Fishman will be serving in place of Mr. AI Feola, also a TPC member, who was unable to attend the Evaluation Committee meetings. Mr. Alan Fishman was selected from the Transportation and Parking Committee to replace Mr. AI Feola The Committee convened on March 5, 2008, and was provided with an overview of the project, information relative to the City's Cone of Silence Ordinance, and the Government in the Sunshine Law. The Committee appointed Alex Anunziato as the Chairman of the Committee. Mr. Anunziato has been invited to the April 16, 2008 City Commission meeting to directly convey the Committee recommendations and to address any questions. The Committee listened to presentations from all seven (7) Proposers, and participated in question and answer sessions with each of the proposers. The Committee was instructed to score and rank each proposal pursuant to the evaluation criteria established in the RFP, which was as follows (total possible 100%): Evaluation Criteria: Weight • Experience and Qualifications of the Proposer 20 pts • Experience and Qualifications of Management Team 10 pts and Key Personnel • Hourly Billing Rates 40 pts • Methodology and Approach 15 pts • Past Performance (based on surveys and the 15 pts Administration's due .diligence) Total: 100 pts The Committee discussed the proposals and the corresponding presentations, and proceeded to score and rank the proposers as follows: Parking Firms Ada Llerandi Alex Anunziato Anthony Hernandez Mark Gidne Alan Fishman Allison Williams Julio Ma risso AMPCO 95 2 74 3 95 2 87 4 91 4 82 3 90 3 Central Parkin 93 4 73 4 82 6 81 5 92 3 84 2 ,~=79~ 5 Double Park 70 7 56 7 85 5 40 7 72 7 73 5 •70 7 Five Star { Parkin 92 6 63 6 90 4 60 6 85 5 77 4 ~ :7~7 6 Im ark 94 3 82 1 95 2 89 2 95 3 78 7 96 1 Laz Parkin 97 1 80 2 100 1 89 2 85 5 79 5 91 2 Standard Parkin 93 4 67 5 60 7 95 1 98 1 85 1 90 3 Subsequent to scoring, the Committee was provided with the above table illustrating the scoring. After discussion on how to best proceed with short listing of proposers, a motion was made byAlan Fishman, with a second from Julio Magrisso, to specify that the Committee unanimouslyagreed that the top three (3) proposers (in no specific order) would be determined based on the majority oft st 2 and 3 place votes. The top three were: Imperial Parking ("Impark"); Laz Parking; and Standard Parking. The Committee afterdiscussing the top three (3) proposers listed above, and reviewing the number votes received, on the motion by Alex Anunziato, with a second motion by Ada Llerandi, voted 6-1 (Alan Fishman dissenting), to agree that Impark was the top-ranked proposer. The Committee then discussed the scoring and ranking of the remaining two (2) proposers, and on a motion by Alex Anunziato, with a second from Anthony Hernandez, voted 5-2 (dissenting votes by Alan Fishman and Mark Gidney), to agree that Laz Parking was the second-ranked proposer, and that Standard Parking was the third-ranked proposer. Unfortunately, the recording device used during the Committee process failed later in the day long process and the final three presentations and the Committee deliberation period were not recorded on the device. As the Committee meeting was~duly noticed pursuant to the Government-In-The-Sunshine Laws and the entire meeting recorded via written minutes, the failure to have a complete audio recording of the meeting is not a procedural violation. The Attomey General's Office has concluded that the minutes of Sunshine Law meetings need not be verbatim transcripts of the meetings; rather the use of the term "minutes" in Section 286.011, F.S., and contemplates a brief summary or series of brief notes or memoranda reflecting the events of the meeting (Attorney General Opinion 82-47). While tape recorders may also be used to record the proceedings before a public body, written minutes of the meeting must be taken and promptly recorded (Attomey General Opinion 75-45). The Sunshine Law does not require that public boards or commissions tape record their meetings (Attorney General Opinion 86-21). The City Attorney's Office has concurred that no Sunshine Law violation occurred and the meeting process is not invalidated by the failure of the recording mechanism. CITY MANAGER'S DUE DILLIGENCE The City Managerwas briefed on the Committee's recommendation and ranking of firms, and in tum as required 'in the City Procurement process, exercised his due diligence, which included -but was not limited to: 1. Reviewing the proposals of the firms-, 2. Reviewing the Committee's scoring sheets; 3. Analysis of Committee's scoring in various formats (see Attachments 1 and 2) in order to assess alternate views and impacts associated with the Committee raw scores 4. All issues raised by various individuals by a-mail or in writing throughout the process; and The City Manager, as part of his due diligence also requested from each of the three ranked Companies a detailed breakdown of wages to actually be paid to employees, benefits offered, overhead and profit. The original cost data submitted in each proposal only identified the cost to the City and did not specify how employees might be impacted or the anticipated profit from the proposal. Attached (attachment 1, 2 and 3) are the responses from each of the top three ranked Companies with the additional information about wages to actually be paid to employees, benefits offered, overhead and profit. Also attached is attachment 4, Supplemental Rate Information Analysis. Attachment 4 was prepared by the Administration and reflects in a common format the supplemental data submitted by the three Companies. Insufficient detail was provided by LAZ at the time of this memo to fill in the break out categories. LAZ was responsive to the initial City request for information and if the additional details can be obtained before the Commission meeting, they will be distributed as supplemental information. With the supplemental data available it is possible to compare the highest and lowest cost of the three top ranked proposals. The review of the supplemental details of these two proposals is helpful in better understanding the financial basis of the proposals. As LAZ is the middle cost proposal, it would be expected that their detailed financial information would place them between the high and low proposals. Attachment 4 illustrates that both the number 1 ranked proposal (Impark) and the number 3 ranked proposal (Standard) are spending close to the same amount on total wages paid to their respective employees. Both the Impark and Standard proposal also anticipate similar amounts of overhead and benefit costs, 27% and 26%, respectively. What was interesting in the details provided are the items that were included in overhead and benefits that might be further negotiated in a final agreement. There was a small distinction between the two proposals on anticipated profit, but the amounts indicate that this was not a significant factor in either proposal. What the attachment indicates overall is that any negotiation to follow will be centered on the items and amounts included in overhead and benefits. In the Administrative assessment of the respective proposals and the Evaluation Committee recommendation, the following observations as to the benefits or challenges offered have been made of each of the top ranked proposals. Impark The projected annual cost $3,222,962, which is $241,321 (7.7%) higher than the Standard proposal amount and $154,066 (5%) higher than the LAZ proposal amount, prior to negotiation, is estimated to be $61,888 (1.8%) below the current contract costs of $3,284,851. In the Administrative review of this proposal several items were identified as being advantageous to the City. • The firm is a National Company with experience in many jurisdictions • The Company would provide a dedicated Human Resources professional for this contract. This represents a commitment on the part of the firm to the recruitment and retention of employees. • The Company stresses the professional appearance of its employees • The Company-has a very well developed program and stresses customer service from its employees. • The employees and Company, beyond courteous and friendly service, also offer a Motorists Assistance Program for facility users. Assistance with lock outs, fuel, batteries and flat tires is offered and promoted through a "Parking Pete" program. • Employees of the Company are also expected to be eyes and ears for the City in reporting facility maintenance issues that need to be addressed. • The Company has a well developed corporate philosophy and program to support Green initiatives. By far this proposal represented the most environmentally committed position. A possible challenge that this Company will need to address in order to be successful with this contract is the need to significantly expand the local office. Key personnel have the background necessary to provide direction, however this will be a major expansion. The following references of Impark were all positive: Espirito Santo Plaza, Miami, Florida; Miller Park, Milwaukee Brewers, Milwaukee, WI; Fraser Health, Surrey, BC; LAZ The projected annual cost $3,068,896, which is $87,255 (2.8%) higher than the Standard proposal amount, prior to negotiation, is estimated to be $215,955 (6.6%) below the current contract costs of $3,284,851. In the Administrative review of this proposal several items were identified as being advantageous to the City. • The Company has national experience in several jurisdictions • The Company has an internal training and recognition program for its employees that stresses excellence • The Company stresses customer services and offers both information and motorist assistance A challenge for this company will be to overcome the lack of local experience in providing the desired services, both as to the individual team background and the experience of the local office. The Company will also have to undergo a significant expansion of the local office to be able to address the size of the Miami Beach contract. The following references of Laz Parking were all positive: • Adriaens Landing -Hartford, CT; • Parking Authority of Baltimore; • Hartford 21 -Hartford, CT; • WMATA -Washington Metropolitan Area Transit Authority; and • Victory Park -Dallas, Texas Standard The projected annual cost $2,981,641, prior to negotiation, is estimated to be $303,209 (9.2%) below the current contract costs of $3,284,851. ' In the Administrative review of this proposal both the national and local experience of providing the requested services was identified as being advantageous to the City. While the other ranked vendors offered a variety. of improvements to the current services provided to the City, this Company did not change much from the service level already being provided to the City. The proposal stated what is currently provided to the City as its offer for future services and appears to be primarily cost based without regard to value provided. The Company proposal also raises a question as to the contract costs offered. If it is possible to successfully provide the services requested at the reduced rate offered, why now and not at an earlier stage of the current contract with the City. If this rate reduction results in an offsetting reduction to current employees' wages, then we would be concerned with the affect upon services provided and employee morale. Excerpts from each of the three top ranked proposals are attached as attachments 5, 6, and 7 (Impark, Lr4Z and Standard respectively). The following references for Standard Parking were all positive: • City of Coral Gables, Coral Gables, Florida; • Mary Brickell Village, Miami, Florida; • Continental Real Estate Company, Miami, Florida; • Nationwide Realty Investors, Cols, Ohio; • City of Fort Myers, Fort Myers, Florida; and • City of Orlando, Orlando, Florida. Also attached is Attachment 9, which illustrates several different methods to consider and analyze the original scores, assigned by the Evaluation Committee. Attachment 9 first illustrates the ranking derived from the raw scores assigned by the Evaluation Committee. In this ranking, the third and fourth place ranks are switched from the final decision of the Committee. The Committee determined that the raw point scores were not reflective of the overall ranking that they wished to support. Also shown on the attachment is the effect of averaging the Committee's raw scores and the effect of adding the rank scores (lowest is best in this method), each of which changes the relative ranking of the different proposals. Also shown is the effect on rankings if the highest and lowest score were dropped and rankings reassigned on the new point total. This nature of point/rank analysis leaves the number one rank unaffected, and switches the second and third ranks. This attachment indicates that even through a variety of different means of assessing Committee scores, the result is largely the same. The Committee choice of Impark as the highest ranked firm was clear and supported both by their scores and deliberation. The Administration through its own due diligence also believes that Impark is appropriately the highest ranked firm and offers the best over all value to the City. CONCLUSION The Administration, after review of the Parking contract proposals, recommendations from the Evaluation Committee, and its own due diligence has determined that the Impark proposal is the most advantageous to the City. This determination and recommendation is consistent with the findings and recommendations of the Evaluation Committee. The proposal offered by Impark is the most advantageous to the City, when appropriate consideration is given both to the costs and to the value added benefit of the services offered. As the evaluation committee observed, cost and services provided are both important. If .,the Commission accepts this recommendation, the Administration will have the opportunityto negotiate costs before a final agreement is reached, however, even as proposed the cost is less than the can-ent contract cost. As this contract is primarily a labor supply agreement, the Impark services and focus on dedicated Human Resources personnel, its focus on customer service and employee appearance are valuable to the contract being successful and to the value added provided to our customers. The corporate Green philosophy, while not a requirement, aligns nicelywith the position the City is assuming in this arena. The Administration recommends that the Mayor and City Commission approve the attached resolution, which recommends the acceptance of the ranking of firms and authorizes the Administration to enter into negotiations with the top-ranked firm of Impark, and if the Administration is unable to negotiate an agreement with the top-ranked firm, authorize the Administration to negotiate with the second-ranked firm of Laz Parking; and if the Administration is unable to negotiate an agreement with the second-ranked firm, authorize the Administration to negotiate with the third- ranked firm of Standard Parking and further authorize the Mayor and City Clerk to execute an agreement upon the completion of successful negotiations by the Administration. T:WGENDA\2008\April 16\Regular\ParkingRFPCommissionMemo.doc ATTACHMENT NO.1 SUPPLEMENTAL FINANCIAL DETAIL IMPARK impark `s responses to Additional Questions 2008 Please provide this Office at your earliest convenience, the breakdown of your billing rates based on the following information: 1. Wage rates paid to the employees in the following category: a. Supervisors - $12.00 b. Cashiers - $9.81 c. Attendants - $9.81 2. Benefits (if any) - $342,020 (Payroll Taxes, Warkman's Comp, VacatioNHoliday) 3. Overhead $398,895 4. Profit $120,000 or 4°l0 (what's the profit margin?. The benefits amount is estimated and cnuld change since it's a percentage ofpayroil. ATTACHMENT N0.2 SUPPLEMENTAL FINANCIAL DETAIL LAZ LAZ PARKING 1. Wage rates paid to the employees in the following category: a. Supervisors; -Ranges from $11.25 - $12.00 {Based on Past Tenure and/or curren# employment at City of Miami Beach Parking) b. Cashiers; and-Ranges from $8.56- $10.50 (Based on Past Tenure and/or current employment at City of Miami Beach Parking) c. Attendants. Ranges from $8.56- $10.50 (Based on Past Tenure and/or current employment at City of Miami Beach Parking) 2. Benefits (if any);Medical Insurance (Blue Cross/Blue Shield), Dental, Vision, Life insurance, Vacation, Paid Sick Leave, Paid Holidays, Personal Leave, Bereavement Leave, Medical Leave, Military Leave, Jury Leave, Military Re-Hire, Tuition Reimbursement, 401 k 3. Overhead; and- Direct Labor Cost, All Payroll Related Taxes, Workman's Comp., Retiremen#, Health insurance, Uniforms, Vehicles (Transportation 2 Hybrid vehicles, plus other vehicle rentals {Year round), Liability Insurance/Claims, Office Supplies, Telephone, License and Permits, Data Processing and Postage, Printing, Advertisement, Employee Training Programs, Referral Program, Over/Short Reimbursement, Employee Overtime,. City of Miami Beach Staffing Penalties and Start Up Cost. 4. Profit (what's the profit margin?. .38 cents per man hour. ATTACHMENT N0.3 SUPPLEMENTAL FINANCIAL DETAIL STANDARD PARKING W V 0 ^ O O Z r ~~ ~~ O *r O \.~ ~~ ••^^ V• yr ~_~ O O ^^L I.L ~ ~ L 0 -~--+ ~ ~ ~ a ~ Z y ~ Q ~ ~ ~ O ~ .. y O~ ~ a ~ o ~ ~ a z .r ~. 3 0 0 .a..i ~ . •- N ~ ~ O .~ ~O ~ N > .~ ~ ~ O ~ O ~ ~ N ~ ~ ~ ~ ~ L 0 ~ L ,V `~ L O •~ ~ 0 ~_ ~ 0 ~ ~' a ~ a .. .~ 0 .~ a~ V .~ O ~O N .~ N _O Q O Q L 3 ~: .~ 4- ~ ~ . ~ ~ ~ ~ .>~ ~ ~ ~ ~ ~ ~ ~ 3. .~ ~ ~ ~ cn V Q ~ ~ ~ ~ L -I--~ 4-~ ~ .~ V ~ > O O a. N M d- •,~ a z U Q w m Q e- a-.+ ~ ~ •~ a ~ ~ o ~ o ~- a ~ ~ ~ - ~ ~ c ~ ~ ~ ~ ~ .~ ~ O ~ ~ ~ ~ ~O ~ V N ~ ~ O O ~ i. v ca O N L ~ N L >• O Q L O ~i- ~ ~ ~ ~ O O . j cv ~ ~ v v ~ ~ O ~ ~ ~ ca ~' ~ O~ 00 ~ O ~ ~ ~ ~ ~ ~ M ~ ~ O ~ V ~ ~ C ._ ~ ~ ~ i ~ C ~ ~~ ~ p ~ O1 C `~ ,-~ M ~+--' ~ N ~ ~+- __ L ~}' v a a. ~ ~ ~ ~ O ~ ca ~ ~ O ~ 'a.'' ~ ~ L ~ .~"' ~ ~ '~ ~ ~ ~ N m C ~ Q ~ ~ a"' ~ N «..... ~ ~ . cn V o ~ ~ ~ ~ ~ ~ O ~ v~ ~ ~ ~~ ~ a ° ~ ~ ~~ ~ ~ -~ a ~ r~ ~ Q ^ ,~ i + ~ ~ ~ N o ~a ~ ~ ~ 4 ~., c a,>, oa~~,~, ago ~~ ~oQ~~ c~ o w a~ ,~~L~ ~~ .~ ~ ~ ~ i L ~ ~ _ o ~~~' ~o~c~L ~.~ ~~ °~°Lo° ~'a~ ~ ~~ oo°;~~~c ~ ~ ~ ~ ~- O ~ Q ~ ~ (~ .~ ~ M ~ p ~ U ~ o ~ ^ Q ~ -~ cn O ~ ~ o ' ~ .~ U - cn O N u~ .L ~. ~ v, Q ._ ~ N O L ~r ~ L O ~ a N ~ ~ ~ L C ~' cn ~ ~ ~ ~ V ~ ~ •~ -4J L y_ O ~ -4-+ ~~ ~ a--' - Cn M Q> V .~ o~~ ~~ 0 •~ a Q ~~ L ~ cv ~ ra ~C ~ ~ ~-~~ ~-~~~~~ *~~o ~ . ~ c~ o ~- O ~ ~ ~L~ ~- ~ a °~~~ ~ ~' ~` .c ' ~ ~~ ~~~~ ~ ~ ~ ~ ~ ~o v .3 ~ oo~~ ~ ° ~ ~ o ~ v~ -~ c ~ ~ -~ vi ~ ~~~~ ~ ~- o ~ ~ o ~ ~ ~ ~ cn ° ~ r~ a~ n~ci~ c ~ ~ ~ o ~ a o ~ ~ ~ ~ V ~ ~ 'p ~ ~ - d' V '~ p. O "~_ to ~ _p ~ ~ ~ ~ ~ ~ E Co-~„~ ~~ o~c~.cn ~-~ ~~o ~°~ a~~~~~~~ •°a~ _ ~ ~ `~ ~ -~ ~ ~ v~ t .+..~ ~C Z J ~ I- ~ V a a..~ ~ i .~~~ °~ o ~ ~- Q~o ~ U ~ ~ V ~ ,cn ~ ~, a--~ ~i-- 0 ~ ,aj 0 L C Q L ~ ~ ~ ~ ~ ~~ ~ •~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Q ~ C Q C co O .~ ~ V ~" >' ~ ~ ~~ _ ~- ~ ~, i ~ ~ ~ i .~ \~ ~ ~ ~ O a ~,~~-~ o a~ ~~~~ :a~~-a a~ O~ ~~ = o'a~cvn .~ i o a ~ c V L L 0 0 0 ~ ~ ~ ~ ~ ~ O L ~ ~ ~ ~ ~~ ~ ~ •o ~' ~ ~ r/ ~O ~ L ...." ~~ a~ ~ ~~ o ~ ~~ ~ ~ ,C o >` ~ o ~ ~ ~ ~~ ~ ~ ~ a ~ ~^ v ~ ~ N v'`"i~~[ O~ ~ O ~ O cV ~ ~ O p ~ ~ ~ ~ ~ N ~ ;~, ~ C N ~ ~ C C O~ p i i ~ ~ .~ ~' 0 0 ~ ~ ~ a' a~ ~ t/3 c~ c~ ~ v~ o ~ c ~ ~~ ~ a~ U X~ ,~ p1 L N O O ~ .~ > ~ O ~ ~ 'O v .O ca ~ .~ ~~~~~~c ~ o ~ a~ ~ ~ ~ .~.~ = V VO O ~ N ~ ~ .. cn N ~ N ~ ~ ~ ~ ~ O O ~ ~ ~ ~ ~ = 0 O LO ~ ~-- ~ ~ .> O'er"' ~ N ~ ~ OL ~ N v O ~ ~ .O C'~~~, O C ~ O O O ~ ~ ~ ~ O .~ O ~ ~ ~ > ~ irr' ~ O = >~ M ~_' V cn ~ ~ E'-' LL W .sir.. ~ O a .~ B O O -fl ~ O C C O a ~ ~' O = n ~ = ~ ~ ~ N ~ i C to ca ~ ~~ O O O cp N .~ N ~ O ~ C = O V~ ~ (n O' ~ >~ fp p, = N '~ ~ O ~ ~ O N ~ ~~ O ~ ~ o ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ZO >O\ ~ O ~ O ~ O ~ ~ i O ~ V= V .G a.,,.i ~~ ~~ N V N> O V N ~ (p N ~ [p ~ ~ rp ca ra 11') > cv l~ V ^•~ O •~ O -O O C R= `''- ~ t~i~ u~''i O ~ O a, ~~~~~~o ~ ~~~~~~'-~ ~~ t/~ ~,~~ a~ ~ ~ ~ X o 'gin O ~ ~ . ~ N "O ~ w. 'Q O "a ~ •O ~' •C ~ O O ~ ~ V O. ~+- O O'er., p~~~~ N N O O ~ cv 0 O 'O ~ -~ O ~ N _ ~"' ~ V~C-a~ N O •~ L 'p O cp ;+~' ~ ~ ~ ~ ~ ca ~ ~ cn cv ~ O ~ O O ~ V O ~+~- ~ ~ V C -Y .~+ ~ ~ O N •~ •cn N •~ ~ ~ O ~ O O ~ N ~ ~_ ~I~ ~ ~ ~ L ~ p ~ ~ ~ •N ca ~ ~ O >` '~ O v ~ ~ ~ ~ ~ N ~ ~t 0 ~ ~ ~ ~ ~ ~ ~ ~ L .~...... O ', ~t ~ ~ = O O ~G ~ N V cv ~/ V O~~ O O O H ~ N .~ ° a ~ ''• ~. ~. ,~ ~- ~ ~ ~ ~ -a ,~ ~ ~~ i ~ ~ ~ ~ O ~ ~- ~ N ~~~~ ~ - ~ ~ fl. ~ cri ~ ~U ~ ~ ~ N ~ a N DC (A N ~ ~ i ~ ~ ~ ~ ~ ~ ~ a ~~ .~ oC ~~~o ~!" ca ~ ~ •~ \. ~ o ~~ ~ .~ ~ ~ _ ~ ~ °_' `~ ~~ L ~ ~ a' ~ ~ ~~.~ ~ Q~ ~,~ ~ ~~ ~ fl. ~ ~ ~ V ~ ~ ~ ~ ~ '~ ~ (n ~ C ~ .~ ~ ~ V ~~ a)~~cc~n ~Q~~~ ~.a~ ._ ~ ~ O~w~UIL~>Qcn~ a ~w ~~ rl L 0 .~ Q~ L.f) M rl ~fl- L U dS a a..+ m ~ • , ~~ 0 ~ O 0 if N 0 ~ CO 0 M ~ 0 ti ~- ~ M 00 CO ~ ~ f` ~ d' M 1~ N 00 I` CO ~ I` ~ 01 • • • ~. • ~ • • ~ • ~ . c~ c~ • rn ~ a~ ~ c a Q m X W N °~ ~ ~ c~ N L O ~• E ~ ~ ~ ` w m O cn a z v a w m Q 81 .~ O ~ ~ O1 •~ ~ C N () V ~ ~ O ,--i cn .~ o ~ ~ ~ ~ ,~ '~ ~ V ~ ~ ~ ~ ~ ~ ~ X" X~ ~ V ~ -p O cn ~? ~ ~ ~ ~ ~ OV ~ ~ ~ C o _ ~O ~ ~ ~ ~ c ~ ~ '` ~ ~ O C \ ~ ~ L 0 ~ _ ~ i ~ ~ i ~ ~ N ~ .~ ~ ~ ~ ~ V C (n ~ '~ i '~ M O ~ 4i = N '~ o ~ ~1 ~ p ~ ~ ~ ~ ~ C ~ ~ ~ ~~ co ~ cn ~ N ~ ~ ~ ~ p ~ ~ O ' V ~ ~ (p ~ ~ ~ ~ ~~j ~ -~ ~ ~ V ~ ~M1. ~~~-~ ~ ~~ ~o~ o ~ v z ~ ~ ,cn ~ p I = ~ ca '"~' i~ a~~~ ~°~ Oo~ ~m ATTACHMENT N0.4 SUPPLEMENTAL RATE INFO ANALYSIS Supplemental Rate Information Analysis Impark Standard LAZ Current Contract Cost 3,284,851 Annual Contract Cost 3,222,962 2,981,641 3,068,896 Wages Attendants 1,470,443 1,498,922 of total cost 46% 50% Supervisors 741,939 652,904 of total cost 23% 22% Total Wages 2,212,382 2,151,826 of total cost 69% 72% Benefit Cost 563,924 of total cost 19% Overhead Cost 218,072 of total cost 7% Total Benefit & Overhead 881,681 781,996 of total cost 27% 26% Profit 129,900 52,049 of total cost 4% 1.74% ATTACHMENT NO. S EXECUTIVE SUMMARY IMPARK i~ impark your parking authority February 14, 2008 City of Miami Beach City Hall Procurement Division-Third Floor 1700 Convention Center Drive Miami Beach, Florida 33139 To provide parking cashiers, attendants, and supervisors for the City of Miami Beach Parking System. To the Evaluation Committee: Thank you for providing Impark the opportunity to present our qualifications relative to the staffing and professional parking management for The City of Miami Beach Parking System. While this contract is primarily a staffing one in scope of services to be provided, Impark sees this as an opportunity to partner with The City of Miami Beach to enhance the overall parking experience for residents and visitors to Miami Beach. In addition to meeting the challenges of hiring, screening, training, and staffing for over 175,000 hours of personnel annually, Impark proposes to deploy our resources to provide exceptional customer service and assist The City of Miami Beach with facility maintenance as their "eyes and ears". The following are a few examples of the services we would propose to include under this agreement at no additional cost to The City of Miami Beach: • A dedicated Senior Project Manager AND a dedicated Human Resource Generalist will be assigned to this contract to ensure a well trained staff is recognized and rewarded for providing a high level of customer service. Impark uses innovative programs designed to ensure our front line staff are motivated and provide exceptional service to the parking public. These programs include Mystery Shopping Services provided through a 3^~ party-Ann Michaels Mystery Shops (Ishopforyou.com), and our proprietary "On the Spot" rewards and recognition program where staff accumulate points and can redeem them for products in our gift catalogue. Employees accumulate points through the positive results of mystery shops as well as from supervisors recognizing them for exceptional service, time and attendance goals being accomplished, having a good "over and short" record, etc. • Impark's "Parker Pete" customer care program would be deployed at all facilities offering free amenities to distressed customers - ie battery jump starts, out of gas assistance, flat tires, locked out assistance, etc. Impark, at its expense would purchase signage approved by The City of Miami Beach promoting this amenity program as well as the jump starter/tire inflator for each location. Impark staff would be trained in the proper use of this equipment and assist customers as needed. signage would have our 1 800 dispatch number in the event a customer needed service when no personnel was on site. Impark would then promptly dispatch help to the customer. Our 1 800 number is staffed 24/7. • Supervisors would walk facilities daily and provide The City of Miami Beach Management with maintenance checklists detailing any conditions that need addressing, such as lighting out, new Imperial Paricing (U.S.), Inc. T 312.663.1490 200 S. Michigan Avenue; F 312.663.1494 Suite 1215 Chicago, IL 60604 www.impark.com i~ impark your parking authority graffiti, damaged signage, etc. These checklists can then be used to generate work orders by the City's staff. A constant line of communication between Impark's "personnel on the ground" and the City's staff will enhance overall parking services in The City of Miami Beach Parking System. Impark is eminently qualified to meet the scope of services under this RFP. Impark will add additional value to The City of Miami Beach Parking System over the term of the contract. As the Parking Industry's 3~ largest parking company in North America, with over 1,900 locations, Impark is a leader in using technology within this industry. Included in our proposal is information related to our experience with Pay on Foot Technology. As The City of Miami Beach continues to deploy this type of technology at their facilities, it's important to have a partner who understands this technology and has training materials and human resource programs designed for these types of facilities. Impark is that company! Impark has a large human resource department dedicated to the recruiting and training of professional, friendly employees to meet our needs. Employees under this contract will be fully trained in CPR, Federal APD equipment, and our Attendant/Cashier/Supervisor training courses. In addition to our proposed Sr. Project Manager, Salvador Sanchez, and our Miami General Manager, Chester Escobar, Mike McKeon, Vice President, Bryan Wallner, President, and I will be actively involved in the oversight of this contract and our performance under it. Should you require additional information, please feel free to contact me at 604-331-7206. Again, thank you for your time and consideration. /~/ " '/ v~~ l"~j J Herb Anderson Vice Chairman and CEO Impark 601 West Cordova Street Suite 300-The Station Vancouver, BC V66161 Imperial Parking (U.S.), Inc. T 312.663.1490 200 S. Michigan Avenue. F 312.663.1494 Suite 1215 Chicago, IL 60604 www.impark.com Corporate Qualifications Impark Company History ~' impark Imperial Parking Corporation (impark) is one of the three largest parking management companies in North America. Impark operates over 1,900 parking facilities with over 450,000 parking spaces. Having undergone a strategic plan of expansion in the United States over the past few years, Impark now operates in 34 separate North American cities. Following is a brief background of Impark. Ganada Setting the standard since 1962. An „, enterprise that began with a single surface ~,,g parking lot has since become one of North , America's leading parking management firms, ~ ~^ with 3,700 employees, gross receipts in excess r of $350 million and operations throughout w North America. As a fully integrated company, we have the operational experience and multi- wl~dsa disciplinary capabilities to take any project from ~I planning to completion. S`:,N~s Early Expansion. The simple concept of paying attention to service, combined with a strong entrepreneurial drive, led to steady growth after the company's inception in 1962. By 1980, "Impark" dominated the Vancouver market and had established the depth of staff and resources to expand east. Operations commenced in Edmonton in 1981 and in Calgary in 1983. As in Vancouver, both customers and landlords in these cities recognized the value of what Impark had to offer, cities, now comprises over 300 contracts. ;' impark alp AIIaMICEiry ~i ~~ CIev8l~itl ~N Mfsnl MIN~AUe MimeapoNs/5L Patil NeW Ydk PhNadiApMa and what started as single-lot operations in these The 1980s. Impark proved its capabilities through the latter half of the 1980s as the parking supplier/manager to several new sports- and entertainment-related stadiums (SkyDome in Toronto, Saddledome in Calgary, and BC Place in Vancouver). We were also chosen as parking manager for major events such as the 1988 Calgary Winter Olympics and 1986 Expo/World Fair in Vancouver. 1989 saw our first move into management services within the U.S. with the acquisition of a single account in Minneapolis, a portfolio that has since grown to over 40 sites. The 1990x. Growth continued at a rapid pace through the 1990s with branch offices established in all of Canada's major cities and the acquisition of Canada's largest parking company, CitiPark, in 1995. This move, along with steady growth in new accounts, established Impark as the largest parking ~' impark ,your~~r-king aisthorit~~ management firm in Canada, with over 75% of the market's commercial business. International business was pursued as well, with operations established and later sold in Taipei, Taiwan, and Hong Kong. 2000 Forward. Anew era in Impark's history came on March 28, 2000 when Impark Parking was listed as a public company on the American Stock Exchange (AMEX: IPK). The financial restructuring that accompanied this move saw the retirement of all long-term debt and the creation of a significant capital reserve to fund future acquisitions. This move reinforced an already strong foundation established over the last four decades. This, and the addition of a variety of personnel with strong experience in the U.S. market, meant Impark was able to effect significant growth in key U.S. markets. Expansion in the U.S. has come at a rapid pace, including the conclusion of an agreement with the San Francisco Giants to develop and manage 4,900 parking spaces surrounding the new Pacific Bell Stadium (now AT&T Park). The project was delivered on budget and on time to coincide with the new stadium's opening game, and has since lead to additional contracts with the Atlanta Braves, Milwaukee Brewers and Washington Nationals. The purchase of the Philadelphia based DLC Parking in 2001 gave Impark a significant presence in the Northeastern U.S., and a location for its U.S. headquarters. Expansion into new markets over the last five years has seen Impark firmly established as a truly North American leader in the industry with approximately half of gross receipts now derived from U.S. operations. Impark entered Miami and the City of Miami Beach in 1999 and have established our local operations with the leadership of Chester Escobar, our General Manager. In May 2004, Impark Parking Corporation was acquired by Impark Parking Management, LLC, an affiliate of The Gates Group, LLC, a private equity firm based in Cleveland, Ohio ("Gates"). As a result of the merger, Impark has become a wholly-owned subsidiary of Impark Parking Management LLC. This transaction meant that Impark was able to, once again, become a privately held company. A restructuring of the company in 2006 further enhanced Impark financial position with owner partners now including international investment and advisory firm Babcock & Brown as well as The Gates Group, LLC. Herb Anderson joined Impark in January of 2005 as Vice Chairman and CEO. With over 23 years of experience in the parking industry, Herb's proven track record, client focus and strong leadership align pertectly with Impark's vision for future success. "Impark is dedicated to providing the best parking and transportation ^~ Impark your~i~r~~kr'ng ~acthol°it~~ management solutions in North America. We are focused on using innovative technology in order to create client value while utilizing our exceptional customer service programs. Impark has been able to expand our business by aligning our company's interest with the interest of our clients and becoming an indispensable part of their team. We will continue to perform for our clients by applying our core values of integrity, expertise, people, commitment, teamwork, and results, to everything we do." Herb Anderson Vice Chairman & CEO Impark is currently entering possibly the most exciting phase of its history with the implementation of a ~m r~ 5-year strategic plan that involves a $6 million investment in back-office infrastructure, and other highly proactive initiatives that will deliver unprecedented 2 ~~ levels of service and technology to its customers and clients. Imparks Services: Impark is experienced in all aspects of parking management, with a wealth of expertise and extensive resources including the following: • A Human Resources department that is committed to providing quality support services, such as training, succession planning, employee relations, that align each individual's career potential with Impark's strategic plan and values. • An in-house signage and graphics company that specializes in garage signage and way finding • Afour-person. legal team working to provide the best advise to the branches on all legal matters • An internal Risk Management Department that liaises directly with our broker and handles claims and preventative risk management issues. • An Audit Department that reports to the board of directors. • A Stadium and Arena division that provides expert advise on all event related parking operations • A marketing department that develops marketing and promotional material meeting the needs of individual facilities. • A Technical Services Department that analyses the automated revenue control requirements of a facility and will write an RFP and evaluate responses on behalf of client properties. • The ability to offer consulting on parking generation modeling, proforma costing of new parking structures., traffic management consulting, etc. • The ability to provide capital to fund equipment purchases and other improvements to parking facilities. We offer a depth of resources that ensures the successful operation of all facilities under our management, and the ability to offer clients industry-leading initiatives that set Impark facilities ahead of the competition.. ~' impairk yo~s~- pay°king authority i~ impark Friday, February 15, 2008 CITY OF MIAMI BEACH City Hall - 4th Floor City Manager's Large Conference Room 1700 Convention Center Drive Miami Beach, Florida 33139 your parking authority Attention: Gus Lopez Procurement Director RE: Imoark's Commitment to Environmental Initiatives Impark's commitment to reduced environmental impact is not a recent, reactive measure but dates back to 2004 when we began to make choices about our capital expenditures based not simply on a cost basis but with resource consumption, particulate emissions, and recycle-ability as a criteria. For example,. in 2004, we embarked on a fleet renewal and despite a higher cost, chose the SmartCar as our primary service vehicle, based on the sustainability efforts of their manufacturer and their significantly reduced consumption of non-renewable resources. In 2006 Impark initiated a Go Green Program that has to date included the following initiatives: Imperial Parking Canada Corporation T. 604 681 7311 601 W. Cordova Street F. 604 681 4098 Vancouver, BC V661G1 www.impark.com ;' impark your parking authority 1. Calculation of the company's Carbon Footprint by an independent agency 2. Development of 21 internal and external measures designed to: • Reduce internal consumption of non-renewable resources • Source and switch to green supply chain alternatives • Incentives staff to switch to reduced-emissions and higher- efficiency vehicles ^~ ^ ^ ~m ar ~A Carbon Neutral company' • Promote awareness of consumption-reduction and environmental impacts amongst our customer and client groups • Provide "most favored' status to hybrid and high-efficiency vehicles on our parking lots • Re-engineer parking garages to a high efficiency status and "green-wall" surtace parking lots 3. Certification as North America's first Carbon Neutral Parking Company (Q3 of 2007) The latter certification will include our sponsorship of an a forestation program that will use over 2,500 trees to convert a brown field site into an urban green space. ;' impark your parking authority In addition to these company-wide initiatives, • We participate in BOMA's office recycling program across the company, recycling all paper waste. • Our two Sign Shops use low lead, non-volatile organic compound paints. • Our sign shops also comply with WHMIS procedures for safe handling and disposal of materials. • All of our ticket stock is printed on recycled paper with soy- based inks.. • We are the largest corporate user of Smart Cars in Canada. • We are an ongoing supporter of wildlife habitat revitalization. As an example, please see the accompanying quote from the Pacific Parklands Foundation in response to our $100,000 donation. • We use solar-powered meters to eliminate lead acid batteries. • Impark Wireless pay-by-phone and E-pass systems eliminate the need for meters, paper or plastic passes, and the energy and resources that go into production, delivery, and operation of each of these. • Over 50% of our properties are deliberately configured to eliminate vehicle idling. Using afree-flow-in/out layout and pay-on-foot operating methodology, we eliminate the unnecessary idling that would otherwise occur as vehicles queue at an exit/entrance to pay or take a ticket. ;' impark your parking authority I Imperial Parking's support and commitment to our Foundation can only be described as outstanding. When we came to them with a concept and request for help they opened the doors to us and made all of their resources available, allowing us to tum the concept into a reality. The company will commit over Pacific Parklands $~oo,ooo in material assistance this year, along with F O U N D A T I O N countless hours of work from staff at all levels of the company. They are a pleasure to work with and we look forward to a long association with them. They are a firm that is completely committed to our goal of "helping parks grow". Laura Swift, Executive Director - Pacific Parklands Foundation 604-760-7631 www.pacificparklands.ca For any additional information on our company's Go Green and environmental initiatives, feel free to contact me. Yours sincerely, Bryan Wallner President and Chief Operating Officer Impark as a Corporate Citizen Impark makes a concerted effort to be a good corporate neighbor and attempts to better the world in which we live. THIS ENTIRE PROPOSAL WAS PRODUCED 'ON 100% RECYCLED PAPER. In addition to our green initiatives, we make donations and volunteer with a number of charitable organizations aimed at supporting a variety of good causes. The following is a short list of some of the organizations we assist. Easter Seals United Way March of Dimes Wish Upon a Star Foundation Children's Wish Foundation Heart & Stroke Foundation of B.C. Earth and Ocean Gala Pacific Parklands Foundation BC Guide Dogs Business Laureates BC Children's Hospital Wisconsin State Fair Park Youth Foundation -~ .fularch v~' C?imes~ Turn Youth ~ s~~~a~ Youth Emergency Shelter Society Veteran's Legion Christie House Women of Vision The Pennsylvania Hospital Breast Cancer Society Shrine Circus Arthritis Society Hudson Cradle PGI Foundation Friends of Vietnam Horizons for Youth Impark your parkiyag authority ATTACHMENT N0.6 EXECUTIVE SUMMARY LAZ i 1 ~NTT2 nT)I ~C'T'I~1~ ~,~'~'"TER LAZ Parking is pleased to present the following proposa- to provide pazxmg caaiucis, a~«ilu~..iW, and supervisors for the City of Miami Beach parking system. The followin summazizes some of the key points of our proposal: PARTNERS IN PARKING LAZ parking trademarked this phrase because it best describes the essence of our company. We are not a typical parking management company. We aze truly focused on providing the highest level of service while exceeding the financial expectations of each of our client's parking assets. The long- term success of the City of Miami Beach Pazking facilities relies heavily upon the relationship that exists with the parking operator. We are proactive rather than reactive; we aze creative not complacent. We foster a working relationship that goes beyond a normal vendor relationship. If Miami Beach will fmd that we will become your parking partner. PARKING EXPERTISE LAZ Pazking's senior management team has over 150 years of combined pazking experience. Over the past twenty-six years, LAZ Parking has developed into one of the largest parking companies in the Eastern United States with over 600,000 pazking spaces under management in sixteen states. Our present pazking portfolio includes transportation intermodals, entertainment/event venues, municipalities, office buildings, mixed-use retail projects, hotels, hospitals, universities, stand-alone garages, surface lots, and valet parking sites. We have significant experience in every aspect of parking management, as evidenced in this proposal and from our many strong operating references. LOCAL OWNERSHIP AND MANAGEMENT Since its inception in 1981, LAZ Pazking Limited, Inc. has been headquartered in Hartford, Connecticut. Our local office is located at 1501 Collins Avenue, Miami Beach. Regional Vice President, Christopher Walsh along with General Manager, Luis Macedo will provide the City of Miami Beach a unique hands-on pazking management operation that will be superior to any other local or national parking company. This team is comprised of seasoned parking professionals who have significant experience in providing the specific pazking services required to succeed at the City of Miami Beach parking locations. Many of the facilities under management by LAZ Parking gross over a million dollars annually. LAZ Pazking's experience is widely diversified, and includes the following: ©Municipal parking ©Commercial pazking ®Event parking ©Commuter parking ©Hotel parking ©Shazed parking ® Residential parking ~ Self-park and valet parking . 2 PMKIM selected, the City of CUSTOMER SERVICES, TRANSITION & QUALITY ASSURANCE We will provide a premier package of customer service amenities. Some of these free services include: © Vehicle jump-starts ©Towing and taxi services ® Vehicle fire inflators ©Directions to highways, hotels, and tourist sites Lock-out service We take great pride in our well-trained and exceptionally friendly and helpful staff. Most telling is our employee turnover which is very low in comparis~dazd' of s rvpicetat fact lities weaoperathel.~ level of employee satisfaction and results m a gold s LAZ has been involved in the successful transition of varied parking locations throughout the fanning, coordination and organization country. Transitions require comprehensive scheduling, p by the new parking operator. Our transition team is comprised of field and corporate personnel who will be involved in supporting the operation. The team is responsible for different tasks prior to, during, and after the commencement of operations. In order to better prepare and ensure the transition is smooth, a detailed transition manual specifically geared for the City of Miami Beach locations will be developed and used to train the staff so they have a thorough understanding of their tasks and the timelines that must be met. We will review this manual with the City of Miami Beach prior to implementation to ensure that all of the City's expectations are met, and to ensure a smooth and cohesive transition. ~~ Our quality assurance programs will ensure contract compliance while benchmazking our performance. Included in our quality assurance programs is a high level of involvem eta other local and corporate management and corporate interaction from audit, accounting support departments. Ambiance The first and last impressions that our trained, uniformed, courteous staff will make on pazkers at the City of Miami Beach parking facilities will create an ambiance of a safe, friendly, and ro ams and consistency in following up with welcoming place to pazk. Our exceptional training p gr continued service training enhancement will ensure a quality experience by all patrons. DIVERSE OWNERSHIP AND STAKEHOLDERS LAZ has experience in reporting to a variety of stakeholders at our facilities. These include the following: <~ ©Private Parties ©Municipalities ~> ©Public Entities ©REIT's ®Third Party Management Firms ©Hotels ©Joint Ventures ©Hospitals ® Educational Facilities O Boazds of Directors -~ ®Government A encies ©Trans ortation Services :~ i _, • 3 ~,. ~.A,P~I~ITIE~S T~ ~~.Q~IIDE .~~ ~~~,~1~NT SER~~~ES ~ HISTORY OF LAZ PARKING Formed in 1981 as a valet pazking company servicing restaurants in Hartford, CT and Boston, MA, LAZ Parking has developed into one of the largest national parking companies in the United States, operating PAR~[ONG ~, over 600 pazking facilities in fifteen states and 80 cities, managing in excess of 360,500 parking spaces, 2,500 people and $290 million in parking receipts. Recently, LAZ Parking partnered with Morgan Stanley to become the operating partner of the lazgest ~~ underground pazking operation in the Uxuted States with the Chicago Downtown Pazking System, encompassing 9,200 pazking spaces at Millennium Park. We were awazded the management of 30 <,~ rail facility parking locations by the Massachusetts Bay Transportation Authority in November 2007. These 30 locations consist of 25,242 pazking spaces which total number of leased, owned and/or managed parking spaces in the Northern New England portfolio of LAZ Pazking to 94,400 '1 spaces. °~, Our success story is founded in the same principal that guided our eazly years. When we were provided the opportunity to manage our first gazage, a 600-space facility for the Hilton Hotel, we °1 increased net income by 50% in the first 12-months of operation. There was no real magic to ~ what we did. We were young, aggressive, honest valet pazkers focused on the facility's financial performance and service requirements. Today, that same story resonates in each facility we „' acquire, as we demonstrate similar results: increased profitability and enhanced customer service. `'~ We have skillfully built a reputation based on efficiency, integrity, and above all, value added enhancements reflected in our clients' bottom line. LAZ Pazking specializes in the management, leasing, ownership and development of parking facilities. We currently operate in fifteen states: California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New Hampshire, New York, North Cazolina, Peruisylvarua, Texas, Virginia and Washington DC. LAZ Parking is headquartered in Hartford, Connecticut and has eight divisions: -LAZ Parking Florida, Inc. -This office opened in Jacksonville, Florida in 1999, and has grown to service several parking facilities in Jacksonville, St. Augustine, Fort Lauderdale, ' Naples, Miami and Miami Beach. a ,~ - LAZ Parking, Ltd. -Our parent company provides services throughout Southern New ~ England including Hartford New Haven, Bridgeport, Norwalk, and Stamford, Connecticut - LAZ Parking, Inc. -Our regional office in Boston services Northern New England including Massachusetts, New Hampshire and Rhode Island. - LAZ Parking Georgia Inc. -This location represents one of the fastest growing parking `~ companies in Atlanta. -LAZ Parking Mid Atlantic Inc. - Dur local office, with 70 locations in the Washington, ~ DC Metro area, is supported by our regional office located in Baltimore, MD. This region handles operations in the Philadelphia, Baltimore, Washington, DC and Northern Virginia markets. 4 ~~ ~ANIIIMC - LAZ Parking New York,/New Jersey, Inc. - OCou~c and upstate New York, along wath Long Island, Westchester County, Rockland n' Northern New Jersey. - LAZ Parking Texas -Established in Junoej of 2 a0~ Hotel aloing w th re~identialV i~t~ ry Park in Dallas, which includes the operatt f and event venues. - LAZ Parking Illinois -Our Midwest offices ° our downtown garageswwhich comp ~se LAZ began operations in December of 200 .f f g p g stems in over 9, 200 parking spaces. This contract represents one o the lar est arkin sy the world. ~' EXPERIENCE OF LAZ PARKING es of azkin ro erties, including •~ LAZ's parking experience runs the gamut of all typ P g p p management and leasing of pazking facilities associated with transportation sites, office buildings, '~ i hospitals, residential properties and multi-use projects. LAZ's surface lots, hotels, arenas, ~) extensive roster of clients includes city and state municipalities, universities, hospitals, insurance development companies and property management firms. LAZ has also been companies, contracted for consulting work involved with construction and development projects, as we as valet and concierge services. Our expertise enables us to provide valuable insight on how to ~~ manage traffic flow, directional graphics, lighting and scheduling with a focus on minimizing 'z customers' inconvenience. .~ Our unique combination of management functions will provide the City of Miami Beach with the .~ "hands on" service that is crucial to superior customer service, and also the efficiencies and ~ professionalism chazacteristic of large national firms. Headquartered in Hartford, Connecticut, ,~ LAZ Parking's administrative and accounting functions aze managed from our corporate offices. ~' Executive functions aze performed by our corporate office, as well as from our regional offices in ':a Dallas and Washington, DC. Day-to-day operations are Boston, Atlanta, New York, Chicago, ;~;~ supervised by our local offices through the development of strong, motivated regional and city ;:, managers. PURSUANT TO SECTION ITI, 2C OF THE SM NT THE SERVIC SETHE LOCATIONS L STED BBELOW THE CAPABILITY TO PROVIDE AND IMPLE ~~? FURTHER DEMONSTRATE LAZ'S STRONG ABILITY TO FULFILL THO5E REQUIREMENTS. ~`"°,.- 5 .~.K~ i ATTACHMENT N0.7 EXECUTIVE SUMMARY STANDARD PARKING ~~~~ ;mss City of Miami Beach - RFP No: 11-07/08 February 15, 2008 Via Hand Delivery Mr. Gus Lopez Procurement Director City of 1vliami Beach -City Hall Procurement Division -Third Floor 1700 Convention Center Drive Miami Beach, Florida 33130 Re: Proposal to Provide Parking Cashiers, Attendants, and Sapervisors for the City of Miami Beach Parking System - RFP #li - 0710$ Introdaction Letter Dear Mr. Lopez: We appreciate the opportunity to submit our proposal to provide trained hourly parking cashiers, attendants, and supervisors for the City of Miami Beach Parking Department. Although we feel that our response provides great dcttail regarding our capability to provide services, we wiki provide any additional information necessary during your evaluation period. Project Understanding Standard Parking completely understands the magnitude and scope of this project providing cashiers, attendants, and supervisors staffing. As the current op~ratar since 1999, Standard Parking provides the City of Miami Beach Parking Department with a huge advantage - EXPERIENCE and PERFORMANCE. Standard Parking has experience in understanding the nuances of the City of 1Vliami Beach. Standard Parking has the experience and successfW track record in providing the trained staff necessary to the parkng department. We have an approved billing method for the City. We have experience in managing payroll and human resources for the pmjeet. vie have experienced corporate support to perform at the high expecta~on level set fourth by the City of Miami Beach Parking Department. In fact, Standard Parking will not require the City to exhaust any additional training or resources upon successful award of the contract. Ability to Provide Staffing Unlike any other parking operators, Standard Paring currently employs in excess of 200 trained parking professionals dedicated to the City of Miami Beach Parking Departmern. These professionals, working side by side with the City of Miami Beach, have adapted to the changes in the parkdng department since 1999. Below you wick find a breakdown of our staffing strength for the City of Miami Beach Parking Department: ^ Attendants - 124 Cashiers - S1 ^ Supervisors - 34 ^ Managers /Clerical - 2 ~ 1674 Meridian Avenue, Suite l06 * Muuni Beach, 33139 * Phone (305) 534-6888 * Fax (305) 534-0053 3 g ~' City of Miami Beach - RFP No: 11-07/08 .~ Total - 209 not s ifically designated to the City of Miami Beach Labor Contract, Standard Although pec parking employs an additiona120 employees (Attendants, Cashiers, Supervisors, and Managers) `~ within the city limits of Miami Beach and has an additional 200+ employees in the South Florida Region. Standard Parlung's employee base for the South Florida Region exceeds MIO employees. Miami Beach Support Our commitment to the City of Miami Beach has been evident since the inception of the contract. '1 We continue to provide support with our office located in the heart of Miami Beach. J. David Hoyt, CPFM Vice President, Regional Manager 1674 Meridian Avenue, Suite 106 Miami Beach, Florida 33139 (305) 534-6888 (phone) (305) 534-0053 (fax) E-mall: dhOVtnastandardparkin~com Janice Puig Regional Manager 1674 Meridian Avenue, Suite 106 Miami Beach, Florida 33139 (305) 534-6888 (phone) (305) 534-0053 (fax) ~ni~etanda[dp ~ COm Cost Proposal Hourly Billing Rate for Cashiers: $13.75 Hourly Billing Rate for Attendants: $13.75 Hourly Billing Rate for Supervisors: $14.89 Any Other Costs: N/A Corporate Overview Standard parking Corporation (NASDAQ:STAN) operates approximately 2,100 parking facilities throughout the United States and Canada. We manage the parking facilities in properties of all kinds (office, mixed-use, retail, residential, sports stadium, special event, municipal, hospital, airport, commercial). In total, we oversee more than one million parking spaces in over' 330 cities. The corporate headgnartezs is located in Chicago with our local office located at 1674 Meridian Avenue, Miami Beach, Florida. Community Involvement Much like our commitment to our clients, Standard Parking actively participates in the Community. Since 1999, UNIDAD of Miami Beach and Standard Parking have sponsored an annual Christmas Toy Drive for under-privileged youth and seniors on Miami Beach. In some cases, along with Unidad, we are the only source for holiday gifts to countless children. trtim~o of ~nnt e~d~ a smaua 1no .. Toy::~~~r In addition, Standard Parking (or one of our team members) has donated to many wonderful community programs such as Crescent Faces, Halloween Costumes, American Cancer Society, Habitat for Humanity, Humane Society, Boy Scouts of America - to name a few. We also 1674 Meridian Avenue, Suite I06 * Miami Beach, 33139 * Phone (305) 534-6888 * Fax (305) 534-0053 4 ,~5 ~ ~~~s City of Miami Beach - RFP No: 11-07108 participate in many facets of organizations (Florida Parking Association, Iirternational Parking Institute, and National Parking Association) within the industry we serve. Final Analysis When you continue your relationship with Standard Parking, you will benefit from our first hand knowledge of the City of Miami Beach Parking Facilities. As Standard Parizing, tagether with the City of Miami Beach, has faced and conquered all of the challenges that this very complex operation presents (The Boat Show, Art Basel, Art Deco Weekend, Millennium, Halloween, etc.), we have a clear understanding of the project and can agree to be bound to our proposal and by all the terms and conditions of this RFP. Again, thank yb~ fbT' the bppbr°tiinity t0 ~itbmit bUr ~~'bpbsal. Please db nrn hesitate to contact m8 at (305) 534-6888 for additional information or to discuss our proposal in greater detail. Sincerely, J. David Hoyt, CPFM Vice President, Regional Manager 1674 Meridian Avenue, Suite 106 * Marini Beach, 33139 * Phone (305) 534-6888 * Fax (305) 5340053 g ~ sranda~d a~r+g' City of Miami Beach - RFP No: 11-07/08 Capability to Provide Services With the size and scope of the City of Miami Beach, the successful proposer must possess the commitment, understanding, staff resources and financial capability to provide the services outlined in this 1tFP. Commitment -Standard Parking has been committed to providing the City of Miami Beach with cashiers, attendants, and supervlsars since 1999. Ta betteT serve Ilse Cfty of Miami Beach, we have maintained an office on Miami Beach. To better serve the City of Miami Beach, we have . maintained a Corporate Oil'icer in Miami. Standard Parking has also made a strong commitment to the Miami Beach Community. Since 1999, LTNIDAD of Miami Beach and Standard Pazking have sponsored an annual Christmas Toy Drive for under-privileged youth and seniors on Miami Beach. In some cases, along with Unidad, we aze the only source for holiday gifts to countless children. a~w o~ w~ e~ca a smna~a ..~. ~. ~ p„•„val~ ~. . . . Underatandi~ - As we will highlight throughout this proposal, Standard •Parking completely understands the City of Miami Beach scope. In fact, we understand completely the scope necessary to operate the City of Miami Beach thsat, per Section I~, Page 9 Modification/Withdrawals of Proposals, we will be bound by our response for one hundred twenty (120) days. Standard Parking shall be responsible -for providing trained and uniformed Parking cashiers, attendants, and supervisors upon request at each of the designated parking facilfties (described below), Monday through Sunday, including holidays and during special events. CITY OF MIAbII BEACH OFF STREET PARKING FACILITIES LOT LIST JANUARY 2008 New Facility ~ Old Facility ~ Lflcation S P1 South Pointe South Pointe Pazk Public Parkin 215 P2 lA South Pore Dr & Ocean Dr 52 P2 Penrod's South Pointe Dr & Ocean Dr 149 P3 1B Was ' on & Commerce W-S 12 P4 P4 100 Bhock Was ' on Ave 30 PS SAL ~th ~ Alton 23 P9 PAL 11th Street & Jefferson Ave 120 P10 Mich Lot l nth Street & Michi Ave(Softball Lot) 134 Pi h 2B 6th Street +~ Meridian Ave 25 P12 12X 9th Street & Washin on Avenue 24 1674 Meric~an Avenue, Suite 106 * ~ami Beach, 33139 * Phone (305) 534-6888 * Fax (30S) 530053 6 4 /~Q Ci of Miami Beach - RFP No: 11-07/08 ~~- -`•' s ;a ~ ~7 t Pia i3X i0th Street $~ Wa on Avenue 30 34 P14 7C 6th Street & Collins Avenue 33 P i 5 i iX 1000 BLflCi~ Collins Avenue 55 P16 17X 13th Street & Collins Avenue W-S 25 i; P17 17B 13th Street & Collins Avenue E-S 40 `~ Pi $ lOF L'uicoln Lane S & Meridian 21 P 19 l0E Lincoln Lane S ,& Tefferson Avenue E S '~~ P20 l OD Lincoln Lane S & Jefferson Avenue W-S 62 P21 lOG Lincoln Lane S & Michi Avenue 19 31 P23 4D lbth Street & West Avenue 71 '~ P24 4C 17th Stree# & blast Avenue e 86 P25 l0A Lincoln Lane N & Lenox Avenue W-S P26 l OX Lincoln Lane N & Lenox Avenue E-S 107 ~) P27 10C Lincoln Lane N & Meridian Avenue 144 1 P28 SA EAST Lincoln Lane N & Penns lvania. Avenue 253 ' P29 SC 17th Street & Convention Center Drive 160 P32 Pref Lot i 8th Street & Meridian Avenue 8ti0 26 P33 SH 19th Street & Meridian Avenue olocaust P46 ' 4E 18th Street & Pur Avenue 41 15 ~ P4$ 6A 21st Street & Park Avenue P49 bB 21st Street ~ Collins Avenue 202 Women's 23 P50 Lot 24th Street & Flamin o Drive 20 pal P~1 23rd Street & Li Avenue E-S 35 p~2 p52 Z3rd Street & Li Avenue W-S ~~ P55 20X 27th Street & Collins Avenue 121 ~ P56 16D 34th Street & Collins Avenue 62 - P57 ' 15E 3~th Street 8t Coiiins avenue 72 43 ~ P58 8G 40th Street & Ro al Palm Avenue P59 SH 40th Street & Prairie Avenue 70 P60 gC 40th Street & Chase Avenue 80 .~ i'6i 8E 4ist Street & Acton Road 41 P62 8F 42nd Street & Tefferson Avenue 30 P63 8B 42nd Street & Ro al Palm Avenue 194 p64. $D 47th Street & Pine Tree Drive 1 ~ P7i 19X 46th Street ~ Collins Avenue 459 P72 19B 53rd Street & Collins Avenue 159 ~~ P80 P80 71st Street & B on Avenue 30 b5 P81 18A both Street ~ Collins Avenue P82 18X b5th Street & Indian Creek Marina 52 ,~ P83 9E 69th Street & Hardin Avenue E-S 35 ~ P84 9A 71st Street & Har ' Avenue W-S 51 P85 9C '11 st Street ~i Car le Avemie S-S 1 ~ P86 9D 71st Street & Bonita Drive S-S 34 P87 24C 71st Street & Ba Drive S-S 35 1 1679 Meria~an Avenue, Suite 106 * Muz»ri Beach, 33139 * Phone (305) 534-6888 * Fax (305) 5300 7 Standard Pang' City of Miami Beach - RFP No: 11-07/08 P$8 24B Norman Drive 8~ Rue Versailles 23 31 p89 24A Normand Drive & Ba Road N-S i 8 p9p 25X '~ ist Street +BL Bonita I3rive N-S 51 P91 22X 72nd Street & Car le Avenue 320 P92 9B 72nd Street & Collins Avenue 110 P 106 9F '~Sth Street & Collms Avenue 47 P107 26C 79th Street & Collins Avenue 54 P 108 26A 80th Street & Collins Avenue 105 P109 26D 83rd Street & Collins Avenue 12 P110 23X 85th Street & Abbott Avenue 65 P 111 26B 84th Street & Collins Avenue 15 P112 Gl 26E 1G 87th & Collins Avenue 7th Street & Collins Avenue Gara a 646 134 G2 2A 12th Street & Drexel Avenue Gar 286 G3 17A 13th Street 8c Collins Avenue G e G4 Anchor Sho s 16th Street & Collins Avenue G e 803 1450 GS ~ 2t3 gp 37th Street & ivieridian Court {3 42nd Street & Sheridan Avenue Gar 620 The parking cashiers, attendants, and supervisors will: ^ Maintain a neat, well-groomed appearance at all times. ^ Collect parking fees, validate tickets, and perform related duties. ^ Provide ftnenclai ar<d ticket reports et the cancluslon of each sriift, to the setisfkction of the City. ^ Submit monies representative of the shift's activity to the shiftlfacility supervisor, and assist in the recordation end depasit of the deny shift cash receipts. ^ Maintain a clean work area including the adjacent booth area and access control equipment. Each shift shall be responsible to maintain the fee computer as to cleanliness, dual end eppropriaxe use. ^ Provide directions and general information to the public. • Maintain a friendly, courteous and service-orieirted attitude at all times. ^ Consistently ziemonstrate the ability to communicate effectively in the English language with the general public, supervisors, and City staff ^ Perform all other related duties as assigned by the City. • Ali cashiers, attendants, and supervisors shall be qualified to complete ail required cash and ticket reports. Such qualification shall be to ensure the accurate and complete recordation of such reports. Ability to add, subtract, multiply, and divide in a consistent And acL`urete manner iS essernial. ^ -All cashiers, attendants, and supervisors must be trained in CPR and emergency procedures. Ali cashiers, attendants, and supervisors are required to iuiaw City perking policies pertinent to: o Monthly Parking Program o City Decals and Permit Packers o Special Event Parking 1674 Meru Avenue, Suite 106 '~ Mua~d Beach, 33139 * bone (305) 534-6888 * Fax (303) 534-0053 8 5" ~~~~ ~• City of Miami Beach - RFP No: 11-07/08 o Pazking Meter Smart Cazd Program a Hotel Hang-Tag Program; and o Any and all other programs implemerrted by the City All cashiers, attendants, and supervisors must be familiar with the location, hours of aperatiau, and rates of all City parking facilities. All cashier, attendants, and supervisors will be trained in operating Federal APD revenue control equipment. Standard Parking shall provide and require its employees to wear a uniform: Sport/polo shirt or collared shirt (no t-shirts), dark pants, shorts or skirt. Standard Pazking's employees will be issued af>f3ciai City of Miami Beach photo identifications and these shall be required to be worn daily as part of the employee's official uniform. Standard Parking will include its name on the badge ar uniform. The City has approved the existing uniform but reserves the right to recommend changes of the uniform selected by Standard Parking. Standard Parking will continue to provide a full time on-site Project Manager with experience handling the type of services requested by the City who wiii have fiili authority to act an behalf of Standard Parking. Standard Parking will also provide one (1) trained working supervisor per location, as requested on each shift. The responsibilities of the supervisors will be: ^ Attendance verification: Verify at the beginning of each shift that all booths are staffed. If personnel are absent or call in sick, it is the responsibility of the supervisor to replace the parking cashier immediately. The supervisor shah issue a bank far each cashier~attendarn per shift. ^ Scheduling of shift locations and replacements for daily and weekly schedule and scheduling far vacations and emergencies. ^ The shift supervisor(s) shall be an employee of Standard Parking and shall serve as the City corrtact for any problems or questions during each shift. Provide required assistance to parking cashiers and attendants during shill closeout procedures. Prepare all deposits for shift cash receipts as required by the City. ^ Perform the duties of a pawing cashier and~ar Attendant. ^ Perform related duties as requested by City staff. Standard Parking shah schedule moathiy performance meetings with City management to review performance issues. Standard Parking shah notify the City of a 24 hour contact via telephone an8lar pager. vie wiii continue to maintain a minimum of two contact names on file with the City at all times.. Standard Parking shall respond to any complaint received from the general public ar the City of Miami Beach, in writing, within 24 hours of receipt of complaint. All training of new personnel will be the sole responsibility of Standard Parking. Standard Parking wiii provide written rules of conduct for its personnel. Aii rules of conduct for Standard Parking must be approved by the City. Standard Parking has prepared and will continue to update a Facilities Operation Manual to each 1674 Meridian Avenue, Suite 106 * Muuni Beach, 33139 *Phone (305) 534-6888 * Fax (305) 53¢0053 9 ~~ City of Miami Beach - RFP No: 11-07/08 employee and a permanent manual containing standard operating procedures shall be stored in each cashier booth and central facility office. All employees of Standard Parking shall be covered under our crime insurance policy or bonded and insured. Smoking and/or eating on the job or in a parking facility is strictly prohibited. Standard parking will continue to supply a $100.00 bank for each shift at each facility. The $100.00 bank shall consist of sufficient variety of currency and/or coin to properly provide change. The City reserves the right to alter the camposition of the $100 banlt; hawever, typically, eighty one-dollar bills and two rolls of quarters will be required. Standard Parking will maintain a trained and courteous workforce. S~~d parking shall ensure that each cashier booth and facility office is equipped with the following: ^ City of Miami Beach Parking Guide ^ Chamber of Commerce Visitor Guide City of iViiami Beach BLBCTROW AVS Guide • Any other materials provided by the City. Standard Parking agrees to be responsible for any cash shortages ~ missing tickets. Missing tickets shall be calculated at the maxiimuin daily panting rate. All short$ges shall be delivered to the City of Miami Beach Parking Department c/o the Finance Manager, within 72 hours of notice of the shortage by the City to Standard Parking. Standard Parking shall provide continuous and on-going procedural and equipment training to its employees assigned to the City. Standard Parking shall provide a roster of all trained employees to the City. Employees receiving training at the City's parking facilities must be scheduled to work at City parking facilities, at a minimum of fifty percent (50%) of their total weekly hours. Under no circumstan~c~ ~ ~ ~~ c ~, ciientfa any period of time withoutg the dexpressed relocate the employ written consent of the City. Standard Parking currently has sufficient vehicles, as required by the City, for its employees to ensure the effective and eB'icient transport of cashiers, attendants, and supervisors to assigned locations throughout all shifts. Standard Parking shall perform a background check, in such manner and form as shall be appraved by the City, on all of its employees, including psycholagical and/or aptitude examinations as part of their employment process. The employee must agree to submit to the successful completion of all required background checks and any other screening .Processes as a condition of his/her employment, within the first thirty (30) days of said en~playment. Standard Parking may also be required to conduct other screening and/or investigative measures, at the request of the City. Staff -Standard Parking currently employs 200+ trained parking Professionals dedicated to servicing the City of Miami Beach account. In fact, with our existing staffing resources in place, I6741tiferidian Avenue, Suite 106 * Miami Beach, 33139 * Phone (305) 534-6888 * Fax (30S) 5340053 10 P} ATTACHMENT N0.8 COST SUMMARY ATTENDANT PARKING PROPOSALS BASED ON TOTAL ACTUAL HOURS FROM 12/25/06 to 12/23/07 TOTAL ACTUAL HOURS Attendant Hours Supervisors Hours 149,892.25 61,828.25 Total Cost ~~n±lord :: :: $ : 1:5:.1:5 : . : ::~ 4. ~ © :: ... ...... . ~urren~:~ates ::... .. ... ... . $... ... : 2,.~~ar$67 S9 $ . 2 4 $5~8~:: : ~:~1:;3:~9833aD::::.3r.. 8... ~........~..... . Standard $ 13.75 $ 14.89 $ 2,061,018.44 $ 920,622.64 $ 2,981,641.08 LAZ Parking $ 14.13 $ 15.38 $ 2,117,977.49 $ 950,918.49 $ 3,068,895.98 ~mpark $ 14.37 $ 17.29 2,153,951..63 $ 1,069,010.44 $ 3,222,962.08 Ampco $ 14.99 $ 16.24 $ 2.,246,884.:83 $ 1,004,090.78 $ 3,250,975.61 CPS 1st Year $ ~ 14:88 $ 16.3.8 $ 2,230,39668 $ 1,012,746.74 $ 3,243,143.42 2nd Year $ 15.32 $ 16.86 $ 2,296,349.27 $ 1,042,424.30 $ 3,338,773.57 3rd Year $ 15.78 $ 17.37 $ 2,365,299.71 $ 1,073,956.70 $ 3,439,256.41 Double Park $ 15.25 $ 16.50 $ 2,285,856.81 $ 1,020,166.13 $ 3,306,022.94 Five Star Parking $ 15.75 $ 17.30 $ 2,360,802.94 $ 1,069,628.73 $ 3,430,431.66 ATTACHMENT N0.9 ALTERNATE PROPOSAL SCORE ANALYSIS Alternate Proposal Score Analysis AMPCO Central Parking Double Parking Five Star Parking Impark Laz Parking Standard Parking Ada Llerandi 95 93 70 92 94 97 93 Alex Anunziato 74 73 56 63 82 80 67 Anthony Hernandez 95 82 85 90 95 100 60 Mark Gidney 87 81 40 60 89 89 95 Alan Fishman 97 92 72 85 95 85 98 Allison Williams 82 84 73 77 78 79 85 Julio Magrisso 90 79 70 77 96 91 90 Total Points 614 584 466 544 629 621 588 Rank on Total Points 3 5 7 6 1 ~ 2 4 Average of Scores 87.7 83.4 66.5 77 89.8 88.7 84 Adjusted Rank 3 5 7 6 1 2 4 Sum of Placement Rank`. 21 29 45 37 19 18 22 Adjusted Rank 3 5 7 6 2 1 4 Eliminating Highest / Lowest 445 418 341 392 455 442 430 Adjusted Total Points Rank 2 5 7 6 1 3 4 `In this method, the ranking scores are added and the lowest possible score is best.