Valet Parking Operational Review (FY 2018-19) 7-3-19MIAMI BEACH MEMORANDUM
City of Miami Beach, 1700 Convention Center Drive , Miami Beach, Florida 33139 , www .miamibeachfl.gov
Office of Internal Audit
Tel : 305-673-7020 , Fax : 305-673-7519
TO :
VIA:
FROM :
DATE :
Jimmy L. Morales, City Manager
Mark D. Coolidge, Interim Internal
Coral Vivolo, Audito rt'n/
July 3, 2019
SUBJECT : VALET PARKING OPERATIONAL REVIEW (FY 2018/19)
The Office of Internal Audit performed a review of valet parking companies who operate on public
property. This review was performed to determine whether valet operators secured their spaces in
accordance with the requirements set forth in City Code Sections 18-336, 18-337 ( 1) and ( 4 ), 18-340 ( 1)
and (6), and 106-55 (g) (1) and (2).
Unannounced site visits were performed on May 23rd, 2019 to several locations ranging from 500 Ocean
Drive to 6985 Collins Avenue to ensure that only operators who had properly secured locations were
operating . Internal Audit did not note any deficiencies during these unannounced site visits at the
sampled Collins Avenue, Ocean Drive, Washington Avenue, Indian Creek Drive and 41 st Street locations.
In addition , all 1,479 space rental permits, corresponding to 28 operators, during the period of October
1st, 2018 through May 71h, 2019, were reviewed whereby the following deficiencies were noted:
1) As per City Code Sections 106-55 (g) (1) and (2), fees shall be payable two weeks in advance
for regular users. In addition, as per Section 18-336, no valet parking shall occur on public
property without the operator securing a space rental valet parking from the City. Our review of
1,479 permits disclosed that a total of 1,408 (or 95%) permits totaling $857,291 were paid late.
The number of days late ranged from 1 to 25 days and averaged 11 days late. Although paid late
as per the City Code, 1 ,369 (or 97%) of said permits were paid prior to the day in which the valet
services were scheduled to commence which represents a significant improvement. In addition,
one (1) space rental permit was not invoiced in the amount of $94.50 . As a result, the operator
did not receive notice of the amount due for the rental period. However, per discussion with the
Parking Department, the operator will be invoiced for the missing rental, together with the next
period's space rental in order to correct the deficiency.
Management Response (Parking Department):
The Parking Department concedes the above referenced cases were not paid in accordance with
the requirements of the City Code. However, in order to provide excellent customer service,
customers paid outside of the deadline established in the City Code but prior to parking services
being rendered . At no time was the City exposed to revenue loss. The alternative would have
resulted in valet parking space rentals (valet ramps) being rescinded and closed . The Parking
Department is working with the City Attorney's Office to amend the City Code.
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INTERNAL AUDIT MEMORANDUM
VALET PARKING OPERATIONAL REVIEW (FY 2018/19) Julv3. 2019
The Parking Administration Specialist was aware of the oversite and immediately processed an
invoice along with the following month's valet service, the customer is up to date on their
payments.
F:\OBPI\$AUD\INTERNAL AUDIT FILES\DOC18-19\REPORTS-FINAL\Parking Valet Operations 7-3-19.docx
cc: Eric Carpenter, Assistant City Manager
Saul Frances, Parking Department Director
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